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Contents
General Information ................................................................................................................................................. 1
Features ................................................................................................................................................................ 1
Supervision and Fault Detection ......................................................................................................................... 1
Specifications ........................................................................................................................................................ 2
Data Encryption ................................................................................................................................................... 2
Remote Services Features ................................................................................................................................... 2
Testing the System .............................................................................................................................................. 2
Compatibility ........................................................................................................................................................ 2
Compliance ........................................................................................................................................................... 3
Mount and Wire the Module .................................................................................................................................... 3
Select a Mounting Location ................................................................................................................................. 3
Verify Satisfactory Signal Strength ............................................................................................................... 3
Mounting the Module on the Control Panel ....................................................................................................... 4
Mounting the Module on the Wall ....................................................................................................................... 4
Programming the Module ......................................................................................................................................... 5
Using the AlarmNet 360 Website ........................................................................................................................ 6
Using the 7720P Programming Tool ................................................................................................................... 6
Programming Conventions ............................................................................................................................. 7
Using the Control Panel ...................................................................................................................................... 7
Programming ........................................................................................................................................................ 7
Programming Options .......................................................................................................................................... 7
ECP Status Codes .............................................................................................................................................. 10
Exiting the Programming Mode ........................................................................................................................ 10
Setting Factory Defaults .................................................................................................................................... 11
Registering the Communicator .............................................................................................................................. 11
Registering through the AlarmNet 360 Website .............................................................................................. 11
Remote Services (Total Connect) .................................................................................................................. 12
Registering Using the Test Message/Registration Switch ............................................................................... 12
Registering Using the 7720P Programming Tool ............................................................................................. 13
Replacing an existing communicator ............................................................................................................ 13
Registering by Phone ......................................................................................................................................... 13
Diagnostic Commands ............................................................................................................................................ 14
Module Identification Displays ......................................................................................................................... 14
LTE Status Displays .......................................................................................................................................... 15
Central Station Messages ....................................................................................................................................... 18
Glossary ................................................................................................................................................................... 18
LED and Wiring Information .................................................................................................. Inside of Back Cover
Page 3
LTE-X Series Installation and Setup Guide
General Information
The LTE-X Series Communicator, herein referred to as the communicator, easily connects to your security system's control
panel and sends alarms and messages to AlarmNet for subsequent transfer to the central monitoring station. It can be
mounted directly on the control panel or remotely.
The LTE-X Series includes the following models:
• LTE-XV (US, Verizon network)
• LTE-XA (US, AT&T network)
• LTE-XC (Canada)
The communicator requires an AlarmNet 360 account. For new installations, please obtain the account information
from the central station prior to programming.
The LTE-X communicates with AlarmNet over the LTE network. If a data connection cannot be established, it will
attempt to send a transmission via SMS.
In addition to alarm reporting, the communicator provides upload/downloading capability of Honeywell's control panel
data over the Internet using LTE technology.
NOTE: Due to Honeywell's continuing effort to improve our products, your device may look slightly different than
pictured.
Features
• Reports fire, burg, and status message.
• Internal MIMO antennas provide additional security.
• Simple programming using the 7720P programming tool or via the AlarmNet 360 website.
• Uses 2 way ECP communication with the control panel.
• Sends reports in Contact ID format.
• Supports remote control of alarm system via Remote Services feature.
• Allows uploading and downloading of control panel data.
• Fully powered (primary and backup battery) from the control panel.
• The LTE-X is for control panels that support ECP communication.
NOTE: The control panel treats the communicator as an ECP device, so ensure the control panel is programmed with
the communicator’s device address.
Supervision and Fault Detection
• Network communication failure – In the event the AlarmNet network does not hear a supervisory message from
the communicator within a specified time (“Supervision” option, 24 hours, 30 days, or none), AlarmNet notifies
the central station of a communication failure.
• Communication path failure – In the event the module detects a communication path failure, a trouble condition
is sent to the control panel. The failure is considered a true fault when the fault time has expired ("Cell Fault
Time" option) provided it has been set to a non-zero value. Notification can be sent to the central station upon
this expiration via the control panel’s alternate means of communication (if available).
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LTE-X Series Installation and Setup Guide
Dimensions:
4 x 7 x 1.75 inches
Input Voltage:
12VDC (powered via the ECP bus.)
Current:
Standby 25mA, Transmit 250mA
Operating temperature:
–20º to +55ºC, for UL/ULC installations 0ºC to +49ºC
Humidity:
0 to 95% relative humidity, non-condensing
(UL installations 0% to 85%; for ULC installations 0% to 93%)
Altitude:
to 10,000 ft. operating, to 40,000 ft. storage
Frequency Bands
LTE
Band 2
LTE
Band 4
LTE
Band 5
LTE
Band 12
LTE
Band 13
WCDMA
Band II
WCDMA
Band V
LTE-XV X X X
LTE-XA X X X X X X
X
LTE-XC X X X X X X
X
UL
Specifications
Storage temperature: –40º to +70ºC
Output Power
LTE, Class 3 23dBm
WCDMA Class 3 24dBm
Data Encryption
The communicator uses 256 bit AES (Rijndael) encryption (which is required for certain government installations). The
AlarmNet-i AES Encryption Software Module Version 1.0 contained in the Honeywell products has NIST approval.
Listings for this approval can be found at https://csrc.nist.gov/Projects/Cryptographic-Algorithm-ValidationProgram/Validation/Validation-List/AES and search for “Certificate number 979.
Remote Services Features
Remote Access has not been evaluated by UL.
Honeywell offers secure web based services that enable users to remotely monitor and control their security system.
These web services enable
users to:
• Monitor and control their security system from a website
• Receive e-mail and text message notifications of system events
• Control the system and receive confirmations using text messages
• Monitor and control IP video cameras
Dealers can enroll their customers for "Remote Services" by using the AlarmNet 360 website. Once enabled, the specific
programming fields associated with these features can be programmed into the communications device either remotely
using the AlarmNet 360 website or locally using the 7720P programming tool.
E-mail notification (Multi Mode) is intended as a convenience for the user, and does not replace Central
Station reporting of critical events (alarms, troubles, etc.).
Testing the System
After installation the security system should be tested. Refer to the control panel installation instructions for procedures
to test the entire system.
Compatibility
The communicator functions with any control panel that utilizes a Honeywell ECP bus and supports a communicator.
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LTE-X Series Installation and Setup Guide
UL985 – Residential Fire
Canadian ULC Compliance
• UL1023 – Residential Burg
Compliance
This device has been tested by ETL to meet the following standards:
•
•
Mount and Wire the Module
Select a Mounting Location
When choosing a suitable mounting location, understand that it must be mounted indoors
should be mounted vertically
the unit on the control panel provides adequate signal strength and we suggest that this method is tried first. Especially
if the control panel is not in a basement location or in an area that contains large metal objects.
If the control panel location does not provide adequate signal strength, then the communicator can be mounted remotely.
Verify Satisfactory Signal Strength
This procedure checks for satisfactory signal strength at the communicator. You can temporarily power the communicator
from a 12V battery or from the control panel's AUX PWR terminals. In buildings where reception may be a problem,
powering from a battery would allow the communicator to be portable. The following procedure assumes the control panel
will be used for power. (If satisfactory signal strength is present at the control panel that is the preferred mounting
location.)
1. Ensure power to the control panel (both AC and battery) is off. Open the enclosure and connect the ECP cable
connector to the communicator. Connect the cable wires to the control’s ECP terminals.
2. Turn power on and wait for the communicator to initialize*. Position the communicator near a suitable mounting
position. Verify the SIGNAL LED (green) lights steady. This indicates satisfactory signal strength.
, and for best signal strength it
. Signal strength is very important for proper operation. For most installations, mounting
* LTE-XV Initial Power Up: Upon initial power up, the
communicator LEDs blink in repeated sequence from top to
bottom indicating network initialization.
Green (REG) Yellow (TX/RX) Red (FAULT) Green (SIGNAL)
This sequence may take up to 15 minutes. Do not reset
power during this time.
During the final stages of initialization, the Green REG LED
lights solid while the Red FAULT LED lights solid on or
flashes rapidly (if module not connected to the control panel
ECP).
When initialization is complete, the Green signal strength
LED lights solid (the yellow and red LEDs may also blink, per
their respective functions).
After initial network setup, subsequent resets or power ups
can take up to 90 seconds.
3. Verify the SIGNAL LED (green) remains steady for a few minutes, then mark that mounting position. Turn
power off.
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LTE-X Series Installation and Setup Guide
Mounting the Module on the Control Panel
1. Ensure power to the control panel (both AC and battery) is off, then remove the knockout on the top right of the
control panel cabinet.
2. Open the communicator cover. Remove the Hole Cap attached to the plastic (trim as necessary), and snap it into
the top opening of the enclosure.
3. Remove the bottom knockout on the enclosure for the threaded mount. Then install the threaded mount so it
snaps into the plastic retaining tabs. Mount the communicator assembly on the cabinet's knockout, and fasten
with the locking nut.
4. Connect the ECP cable to the communicator circuit board and thread the wires through the threaded mounting
adapter.
5. Refer to the control panel’s installation guide, and complete the ECP cable wiring.
6. Secure the wiring with ties as necessary.
Mounting the Module on the Wall
1. Ensure control panel power (both AC and battery) is off, then remove a suitable knockout on the top or side of the
control panel cabinet.
NOTES:
• If in the wall wiring will be used, route the wiring through the communicator's rear wiring access hole.
• If surface mounted wiring
wiring.
2. Open the communicator’s cover. Remove the Hole Cap attached to the plastic (trim as necessary), and snap it into
the top opening of the enclosure.
3. Secure the enclosure to the wall using both mounting holes.
will be used, remove the communicator’s bottom knockout and use that to route the
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LTE-X Series Installation and Setup Guide
4. Connect the ECP cable to the communicator circuit board. When mounting the communicator off the cabinet, the
length of the supplied ECP cable will have to be spliced to a four-wire extender cable. Ensure the splices are
located within the communicator's enclosure.
Use the table below to determine the minimum wire gauge for the extender cable.
Minimum Wire Gauge Distance from Control Panel
#22 75 ft (23m)
#20 120 ft (37m)
#18 170 ft (52m)
#16 270 ft (82m)
5. Route the wires through the rear wiring access hole or bottom knockout on the communicator. Continue routing
the wiring to the control panel. A control panel knockout that is presently used can be utilized, however DO NOT
utilize a control panel knockout that is being used for primary power.
6. Refer to the installation guide for the control panel, and complete the ECP cable wiring.
7. Secure the wiring with ties as necessary.
Programming the Module
The LTE-X requires an AlarmNet account. For new installations, please obtain the account information from the central
station prior to programming.
You can program the communicator by one of the following methods:
• Using the AlarmNet 360 website.
• Using the 7720P Programming Tool.
• Using the control panel's programming mode (for panels that support this option) to access the communicator's
programming.
NOTE: The prompts in this document reflect use of the 7720P Programming Tool.
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LTE-X Series Installation and Setup Guide
Ensure the communicator is powered, and connect the
KEY
NORMAL KEY FUNCTION
SHIFT + KEY FUNCTION
*
Using the AlarmNet 360 Website
To program the communicator via the website (if you are already signed up for this service), go to:
Alarmnet360.com (https://services.alarmnet.com/AlarmNet360/AlarmNetDirectV)
If you are not signed up for this service, click on “Dealer Sign-Up" and follow the instructions. Log in and follow the onscreen prompts. Please have the following information available when programming the communicator:
• Primary City ID (two-digit number), obtained from your monitoring station.
• Primary Central Station ID (two-digit number), obtained from your monitoring station.
• Primary Subscriber ID (four-digit number), obtained from your monitoring station.
• Communicator’s MAC ID and MAC CRC number (located on the box and inside the communicator).
After programming is complete
, the communicator must be registered. Refer to the Register the Module topic.
Using the 7720P Programming Tool
7720P Programming Tool.
Each key has two possible functions; a Normal function and
a Shift function.
• To perform a Normal key function, simply press
the desired key.
• To perform a Shift function, press the [shift] key,
then press the appropriate key.
The following table lists each normal and shift key function.
7720P Normal and Shift Key (shift LED lit) Functions
BS/ESC [BS]: Press to delete entry [ESC]: Press to quit program mode; also
↓/↑ [↓]: Scroll down programming [↑]: Scroll up programming
N/Y [N]: Press for "NO" answer [Y]: Press for "YES" answer
SHIFT Press before pressing a SHIFT key function. Will light SHIFT LED. LED goes
1/A [1]: For entering the number 1 [A]: For entering letter A
2/B [2]: For entering the number 2 [B]: For entering letter B
3/C [3]: For entering the number 3 [C]: For entering letter C
4/D [4]: For entering the number 4 [D]: For entering letter D
5/E [5]: For entering the number 5 [E]: For entering letter E
6/F [6]: For entering the number 6 [F]: For entering letter F
7/S [7]: For entering the number 7 [S]: For entering letter S
8/T [8]: For entering the number 8 [T]: For entering letter T
9/X [9]: For entering the number 9 [X]: For entering letter X
SPACE [SPACE]: For scrolling option list No SHIFT function
0 [0]: For entering the number 0 No SHIFT function
#/ENTER [#/ENTER]: Starts programming
out once a key is pressed. Press again for each SHIFT function desired.
mode; Press to accept entries
* Active only when the "Exit Programming Mode" prompt is displayed.
can reset programming defaults.
No SHIFT function
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LTE-X Series Installation and Setup Guide
PROMPTS
ENTRY
OPTIONS
DESCRIPTION
[Y], [N]
Enters programming mode.
[0-9, A-F, N, S, T,
If a password has been previously assigned, this prompt
[Y], [N]
To begin programming the communicator, press [Y] and
4
[Y], [N]
Passwords can be used to protect account and
Programming Conventions
• Programming is accomplished by answering a series of prompts. Most prompts require only a [Y]es or [N]o
response, while others require a numerical response (ID numbers, etc.).
• The current value is displayed on the second line in parentheses ( ). A "?" indicates an invalid entry.
• Use the [] key to scroll through options.
• Use the [ENTER] key to accept the current entry and proceed to the next prompt. If the entered value is invalid,
pressing [ENTER] re-displays the prompt; the next prompt is not displayed until a valid answer is entered.
• Use the up/down arrow keys to scroll through the programming prompts without changing any values.
• Press the [ESC] key to go to the end of the list of prompts.
Using the Control Panel
Some control panels support programming of the communicator through the control panel programming mode. For a
description of key functions on the control panel keypad, and how they map to the 7720P programming tool, refer to the
control panel's Programming Guide.
Programming
The communicator supports ECP messaging to communicate with the control panel. Likewise the control panel sends
Contact ID format alarms to the communicator via the ECP bus. Not all control panels support the communicator
interface on ECP, so be sure to check the control panel's Installation and Setup Guide to see if it supports this feature.
Press the [ENTER] key to begin programming.
NOTE: The central station can remotely block access to local
device programming. If this has been done, prompt on the
right appears.
The default programming values for each prompt are shown in parentheses in the PROMPTS column. Further, the
“Programming Options” table (next page) shows all the prompts for this programming mode. Depending on your answers,
unnecessary prompts will be bypassed and you will advance to the next appropriate prompt.
Programming Options
1
Strt Prog Mode?
(Y/N)_
2
Enter Password
3
Program Device?
(Y/N)_
Create Password?
(Y/N)_
X, Y]
Access to Prog
Mode Denied
appears.
Enter a 4-digit password
(0-9, A-F, N, S, T, X, Y).
The next prompt appears.
go to Prompt 9: " Multi Mode."
To create a password if none has been assigned, press
[N] and go to Prompt 4: "Create Password?."
To change an existing password, press [N] and go to
Prompt 5: "Change Password?."
programming information.
If no password has been assigned, this prompt appears
after pressing [N] at the "Program Device?" prompt.
If a password is desired, press [Y] and go to Prompt 6:
"Enter Password."
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LTE-X Series Installation and Setup Guide
PROMPTS
ENTRY
OPTIONS
DESCRIPTION
5
[Y], [N]
If a password has already been assigned, this prompt
[0-9, A-F, N, S, T,
This prompt is displayed if [Y] was pressed in Prompt 4
[0-9, A-F, N, S, T,
Re-enter the password as confirmation.
[Y], [N]
Exits program mode.
Disabled
Disable for normal alarm processing and go to Prompt
[01-30]
This address must be programmed if using the Multi-
11
[01-99]
Enter the 2-digit primary city ID,
[01-FE]
Enter the 2-digit primary central station ID number, 01[0001-9999]
Enter the 4-digit subscriber account number, 0001-9999
Change Password?
(Y/N)_
appears after pressing [N] at the "Program Device?"
prompt.
Press [Y] if you want to change the password.
NOTE: To clear an existing password, without entering
a new one, answer [Y] to the "Change Password?"
prompt, then press the [Enter] key when prompted for
the new password and its confirmation.
6
Enter Password
X, Y]
or 5.
Enter a 4-digit password
7
Verify Password
X, Y]
(0-9, A-F, N, S, T, X, Y).
If the password doesn't match the first entry, the
following is displayed followed by the "Exit Prog. Mode?"
prompt:
Verify Not OK
PSWD not created
Otherwise, the "Exit Prog. Mode?" prompt is displayed
directly.
8
Exit Prog. Mode?
9
(Y/N)_
Multi Mode
(Disabled)_
[ESC]
•
• Enhanced
Reports
Press [N] to go back to Prompt 3.
Press [ESC] to load factory defaults.
Refer to the Exiting the Programming Mode topic.
11 "Primary City ID" prompt.
Select “Enhanced Reports” if you want system events
sent by e-mail to the user. Enhanced Reports enables
reporting to Total Connect 2.0 web services.
NOTE: To use “Enhanced Reports” ensure the control
panel is Total Connect 2.0 Ready.
10
Multi Mode Addr
(25)
Mode (e-mail notification) feature. The device address
must be unique from the normal communicator (or LRR)
device address and the Keypad Address used for Remote
Access or Direct Wire downloading.
The address used must also be enabled as a 4204 relay
module in VISTA control panels.
NOTE: Account information is provided by the central station administrator.
Primary City ID
(??)_
01-99 (decimal).
12
Primary CS ID
(??)
13
Primary Sub ID
(????)
FE (HEX).
(decimal).
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LTE-X Series Installation and Setup Guide
PROMPTS
ENTRY
OPTIONS
DESCRIPTION
[Y], [N]
Applicable only if the control panel supports Central
Used if reporting to a second central station is desired.
[01-30]
The LTE-X communicates with the control panel as a
[Y], [N]
Press [Y] to allow the end user to access their system
[01-30]
This prompt will only appear if the Remote
30 Day
The AlarmNet network must hear at least one
UL/ULC NOTE: Must be 24 hour.
10 Minutes
• 24 Hours
The old alarm time sets how long an undeliverable
[00-99]
In the event the communicator detects a communication
UL/ULC NOTE: Must be one (01) minute.
14
En. 2nd CS Y/N
(N)
Station #1 and #2 Category Enable reporting for the
communicator (or LRR) device (e.g., VISTA-128BPT,
VISTA-250BPT, etc.).
15
Device Address
(03)_
communicator (or LRR) device. Enter the ECP device
address.
NOTE: When programming the control panel, enable
the communicator’s (or LRR) output.
Setting up the Remote Access Feature
Remote Access enables the user to control the security system using Total Connect from a web browser or TC2 app. This feature must
be configured at the AlarmNet 360 website
• Enable Total Connect.
• Enable Remote Access by selecting "Enabled" at the Remote Access prompt.
• A keypad address must be enabled in the communicator in order for it to communicate with the control panel.
16
Remote Access
Y/N (N)_
as follows:
via a website. Availability of this service is controlled
by the dealer via the web-based programming tool on
the AlarmNet 360 website.
17
Keypad Address
(28)_
NOTE:
Access feature has been enabled.
Must be programmed if using the Remote Access
18
Supervision
(24 Hours)_
•
• 24 Hour
• None
feature.
Enter the appropriate device address.
supervisory message from the communicator during this
supervision period; otherwise, AlarmNet notifies the
central station that a communication failure has
occurred. (If the supervision period is changed after
registration, you must re-register the communicator.)
Press the [space] key to scroll through choices.
19
Old Alarm Time
(10 Minutes)_
•
• 15 Minutes
• 30 Minutes
• 1 Hour
• 2 Hours
• 4 Hours
• 8 Hours
• 12 Hours
20
Cell Fault Time
(60 mins)_
[00] = not
used
alarm is retried for delivery to the central station. If the
message is not validated, it is retried until the old alarm
time is reached or the message is validated.
Press the [space] key to scroll through choices.
UL/ULC NOTE: Must be 10 minutes.
path failure, enter the time delay (in minutes) before
the communicator notifies the control panel with a
trouble message. The control panel can then notify the
central station.
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LTE-X Series Installation and Setup Guide
PROMPTS
ENTRY
OPTIONS
DESCRIPTION
[Y] = review
Reviewing Programming Mode Entries
Display
Description
What to do
Network problem, or you answered
Initiate the Force Server Update command by
21
Review? Y/N
[N] = exit
To review the programming options (to ensure that the
correct entries have been made), press [Y]. The
programming prompts are displayed again. Use the
up/down arrow keys to scroll through the program fields
without changing any of the values. If a value requires
change, simply type in the correct value. When the last
field is displayed, the “REVIEW?” prompt again
appears.
To exit the programming mode, press [N] in
response to the "REVIEW?" prompt, and refer to
Exiting Programming Mode topic.
ECP Status Codes
The communicator sends status messages to the control panel to report various failures. Some control panels, (e.g.,
VISTA-10P, VISTA-15P and VISTA-20P Series) display these status codes on the keypad as “LngRng Radio” followed by a
4-digit code. Commercial panels can supervise the communicator by way of its ECP address, ex: 03. For example, if the
communicator is disconnected, if it's not registered, or the SIM is deactivated, a "Check 803" will be displayed for
VISTA-15P/20P series panels.
The control panel will display a fault message if any of the events listed below occur.
• Module lost communications with the control panel.
• Module lost contact with AlarmNet.
• Module is not registered; account not activated.
• Module shutdown.
In addition, the Contact ID codes for some of these conditions are reported by the control panel and sent by AlarmNet to
the central station.
Exiting the Programming Mode
To exit the programming mode, press [N] in response to the "REVIEW?" question. Then press [Y] to the "Exit Prog Mode?"
question. Upon exiting, the message “Updating Root File” will be displayed, and the configuration file at the server is
updated to log the changes made. When complete, the message "DONE" is displayed to indicate the file was successfully
uploaded.
If critical configuration changes were made, such as the mode of operation, the communicator will reset to ensure that the
programming features are enabled.
If the file is not successfully uploaded, one of the following prompts will be displayed. Follow the steps shown below until
the upload is successful.
Cannot Upload
Try Again? Y/N_
Failed to Update
Root File!
Communicator has not yet
initialized.
"N" to "Cannot Upload Try Again?"
prompt.
Wait for SIGNAL (green) LED to be lit.
Press [Y].
pressing the [0] key.
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LTE-X Series Installation and Setup Guide
AlarmNet 360 website
7720P Programming Tool
Test Message / Registration switch
Phone
LED
Indication
REG
(green)
ON – Module is NOT registered with AlarmNet.
OFF – Module is registered with AlarmNet.
Setting Factory Defaults
To reset the programming options to factory-default values, press [ESC] at the "Exit Prog Mode?" prompt.
Set Default?
Y/N_
Press [Y] to reset factory default values.
Press [N] to cancel this function.
If you press [Y], all programmed values and password are reset to the original factory settings.
After pressing [Y], the Create Password prompt appears (see Programming step 4).
Registering the Communicator
Once you have programmed the communicator, it must be registered to enable the AlarmNet account. Registering the
communicator activates the account with AlarmNet and enables the security system's control panel to send reports. You
can register by using one of the following methods:
•
•
The top display LED will indicate the communicator's registration status as follows: (Refer to the Summary of
Connections topic.)
•
•
You can monitor the registration process by viewing the display LEDs. The TX/RX (yellow) LED and the REG (green)
LED will blink slowly in unison while registration is in progress.
When the registration successfully completes, the communicator enters a normal operating mode; the REG (green) LED
goes out and the TX/RX (yellow) LED is lit to indicate that the power-on / reset message is waiting to be sent. This
message will appear at the receiving station as “E339 803”. The description may read “Trouble – Exp. Mod. Reset”. If
registration is not validated within 90 seconds, the communicator times out, and the REG (green) LED will be lit solid.
Registering through the AlarmNet 360 Website
To register the communicator via the website, go to: AlarmNet360.com
Log in and follow the on-screen prompts. If you are not signed up for this service, click on “Dealer Signup” from the login
screen to create an account. You will be instructed how to proceed upon completing the sign-up form. Only one sign-up
per dealer is required. Once an initial user is established, additional logins may be created by that user.
NOTE: Central Stations can sign up by contacting AlarmNet Customer Service at
1 (800) 323-4576 and selecting option 1, then Option 1 again for Cloud Services;.
(Monday–Friday 8:30 am to 9:00 pm, Saturday 9:00 am to 5:30 pm ET)
Please have the following information available:
• Primary City ID (two-digit number).
• Primary Central Station ID (two-digit hexadecimal number).
• Primary Subscriber ID (four-digit number).
• MAC ID and MAC CRC number (located on the box and inside the communicator).
After the communicator is registered, you may log out of the AlarmNet 360 website.
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LTE-X Series Installation and Setup Guide
Remote Services (Total Connect)
The dealer/installer will set up the customer account and define the events to be notified of.
At the AlarmNet 360 website, refer to the online "AlarmNet 360 User Guide" for information on configuring the hardware
and creating a Total Connect
For TC2 compatible communicators, Enhanced Reports must be enabled.
web account for the customer.
Once the dealer assigns a login name and password, the customer will receive a “Welcome” e-mail message with their login
name along with some helpful information. The customer will receive another e-mail message with their password. They
will then be able to receive notifications, and access their system via the Total Connect website or using their cell
phone/Smartphone.
Registering Using the Test Message/Registration Switch
Initiate the registration sequence by clicking the TEST MESSAGE / REGISTRATION switch three times.
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LTE-X Series Installation and Setup Guide
Registering Using the 7720P Programming Tool
The interactive registration feature allows the installer to register the communicator through a series of keyboard
commands on the 7720P Programming Tool. This method of registration lets the installer monitor the registration
process.
Registering …
Registration
SUCCESS
Once the installation is complete, press the [Shift] plus the up arrow [↑] on the 7720P. The
registration message is sent and the unit waits for the acknowledgment.
If this is a new installation and the city, central station, and customer numbers have been
correctly entered, the communicator is registered and this message is displayed. The
communicator is now in full service and available for alarm reporting to the central station.
Possible Errors
Registration BAD
Timed Out
Registration BAD
Pri Sub ID BAD
Displayed if no response to the registration request is received.
Indicates the city, central station, or customer number for the labeled account(s) is not
accepted. The ID information was either entered in error, or the central station failed to preauthorize programmed ID numbers with AlarmNet customer service.
Registration BAD
Pri ID – Need PIN
Displayed if this is a repair/replacement, or an error was made in programming the Primary
account information of the communicator for an existing account. This prompt appears for 2
seconds. See the Replacing an existing communicator topic.
Replacing an existing communicator
Enter PIN#
Registering …
This prompt appears after pressing the down arrow [↓] on the 7720P. Enter a 4-digit
alphanumeric PIN number provided by your central station, your dealer or an authorized
AlarmNet representative.
Press the [ENTER] key.
The registration message is sent and the unit waits for acknowledgement.
Registration
SUCCESS
Registration BAD
If the PIN is valid, the new communicator is registered and the old unit unregistered.
Additionally, AlarmNet sends a substitution alarm to the central station.
If you entered an invalid PIN, the appropriate message is displayed depending on which account
number is being replaced (see above for exact wording). The registration process is repeated.
NOTE: Each attempt causes a substitution alarm to be sent to the central station.
Registering by Phone
You can register the communicator by calling the AlarmNet Support at 1-800-323-4576 (Monday–Friday 8:30 am to 9:00
pm, Saturday 9:00 am to 5:30 pm ET). You will need the following information:
• MAC ID and CRC (located on the box and inside the communicator).
• Subscriber information (provided by the central station), including a city code, CSID, and subscriber ID.
• When instructed to do so, triple click the TEST MESSAGE
/ REGISTRATION switch.
– 13 –
Page 16
LTE-X Series Installation and Setup Guide
Time
Diagnostic Commands
The 7720P programming tool can be used to view the connectivity settings and options. To invoke diagnostic commands;
such as [A], [B], [C], etc., the [shift] key MUST used. For example, [shift] + [A] displays the software revision.
Module Identification Displays
Software Revision
"x.x.xx" indicates the installed software revision.
Mm/dd/yy indicates month, day and year of the revision.
MAC Address
“xxxxxxxxxxxx” indicates the communicator's unique identification number.
"yyyy" indicates the MAC CRC number. These numbers are located on the box and
inside the communicator.
Press the [Space] key to go to the next field.
Press the [BS] key to go to the previous field.
SCID Display
Displays the identification number assigned to the SIM card (SCID) in this device.
Press the [Space] key to go to the next field.
Press the [BS] key to go to the previous field.
IMEI Display
Displays the identification number assigned to the cellular module in this device.
Press the [Space] key to get the MAC Address.
Press the [BS] key to go to the previous field.
Retrieves the current date and time from the AlarmNet network in Greenwich Mean
Time (GMT). This display confirms that the communicator is in sync with network.
Encryption Test
Performs a self-test of the AES encryption algorithm.
[A]
[B]
[C]
[D]
LTE-X
x.x.xx
mm/dd/yy
MAC
xxxxxxxxxxxx
MAC CRC yyyy
SCID xxxxx xxxxx
xxxxx xxxxx
IMEI xxxxxxxx
xxxxxx x
Mon 01 Jan 2001
05:48:39 am
Encryption Test
AES Passed!
– 14 –
Page 17
LTE-X Series Installation and Setup Guide
[E]
Operating with Cellular service
Cellular Status Display Screen 1
LTE Displays
Signal Display for LTE
Min/Max Signal Display for LTE
Min/Max Signal Quality Display for LTE
LTE Status Displays
RAT SigQuaI REG
LTE/3G ***** x
RAT – Radio Access Technology. – LTE or 3G
SigQual – Signal Quality (1-5 “*’)
REG – Registration status where “x” can be:
N – Not Registered
H – Registered Home
S – Searching
D – Registration Denied
R – Registered Roaming
? – Unknown Registration State
If the RAT is LTE, the number of stars is derived from received power (RSRP)
and the received quality (RSRQ). The lower number of stars of the two ratings is
what is displayed as overall quality.
NOTE: For adequate signal strength, must be 2 stars or more.
RSRP
Greater than -85dBm = 5 stars
-86dBm to -95dBm = 4 stars
-96dBm to -105dBm = 3 stars
-106dBm to -115dBm = 2 stars
-116dBm and lower = 1 star
RSRQ
Greater than -10dB = 5 stars
-11dB to -12dB = 4 stars
-13dB to -14dB = 3 stars
-15dB to -16dB = 2 stars
-17dB and lower = 1 star
Press the [space] key to go to the next screen.
Press the [backspace] key to go to the last screen.
:
:
RRAT RSRP RSRQ
LTE xxxx xxxx
RAT – Radio Access Technology.
RSRP – Reference Signal Received Power
RSRQ – Reference Signal Received Quality
Press the [space] key to get to the next screen.
Press the [backspace] key to go to the previous field.
RSRP MIN MAX
xxxx xxxx xxxx
RSRP – Current Reference Signal Received Power
MIN – Minimum Receive Signal Level
MAX – Maximum Receive Signal Level
Press the [space] key to get to the next screen.
Press the [backspace] key to go to the previous field.
RSRQ MIN MAX
xxxx xxxx xxxx
RSRQ – Current Reference Signal Received Quality
MIN – Minimum Receive Signal Quality
MAX – Maximum Receive Signal Quality
Press the [space] key to get to the next screen.
Press the [backspace] key to go to the previous field.
– 15 –
Page 18
LTE-X Series Installation and Setup Guide
Location Display for LTE
Cell Display for LTE
LTE Status Display Screen 5
Signal Display for 3G
Min/Max Signal Display for LTE
Location Display for 3G
Cell Display for 3G
3G Status Display Screen 5
Cntry Netw TAC
xxx xxx xxxxx
GCell Chan
xxxxxx xxxx
Band Mode
xxx xxxx
3G Displays
RAT RSCP EC/No
3G -xxx -xxxxxx
RSCP MIN MAX
xxxx xxxx xxxx
Cntry – Country Code
Netw – Network Code
TAC – Tracking area code
Press the [space] key to get to the next screen.
Press the [backspace] key to go to the previous field.
GCell – Global Cell ID
Chan – RF Channel number (EURFCN)
Press the [space] key to go to the next screen.
Press the [backspace] key to go to the previous field.
Band – LTE Band Number
Mode – LTE Mode either FDD or TDD
Press the [space] key to go to Status Display Screen 1.
Press the [backspace] key to go to the previous field.
RAT – Radio Access Technology.
RSCP –Received Signal Code Power
Ec/N0 – Carrier Noise Ratio (CNR)
Press the [space] key to get to the next screen.
Press the [backspace] key to go to the previous field.
RSRP – Current Reference Signal Received Power
MIN – Minimum Receive Signal Level
MAX – Maximum Receive Signal Level
Press the [space] key to get to the next screen.
Press the [backspace] key to go to the previous field.
Cntry Netw LAC
xxx xxx xxxxx
Cntry – Country Code
Netw – Network Code
LAC – Local area code
Press the [space] key to get to the next screen.
Press the [backspace] key to go to the previous field.
Cell Chan PSC
xxxxxx xxxx xxx
Cell – Global Cell ID
Chan – Control Channel in use
PSC – Primary Sync Code
Press the [space] key to go to the next screen.
Press the [backspace] key to go to the previous field.
Second Site RSSI
Available
Secondary Site RSSI availability. Available or Not Available will be displayed.
Press the [space] key to go to Status Display Screen 1.
Press the [backspace] key to go to the previous field.
– 16 –
Page 19
LTE-X Series Installation and Setup Guide
Test Alarm
↑
Registration
Registration with PIN for Replacement Module
Wait for the SIGNAL (green) LED to light, indicating the communicator has
Enter Program Mode
[S]
[T]
[X]
[Shift]
[
]
(UP arrow)
[↓]
(DN arrow)
[0]
ECP Flt
OK
Test Msg Sent
Reset CPU Y/N
Registering …
Enter PIN#
Force Server
Update? Y/N
ECP Mode
Displays the mode of operation and system fault status.
Flt – Represents communicator faults:
OK = Normal, No fault.
G = No network connectivity over cellular network and fault time has expired.
g = No network connectivity over cellular network and fault time has NOT yet
expired.
Sends a Test alarm to AlarmNet. Functional for a registered communicator only. If
the device is not registered, a message is displayed indicating that the command
cannot be executed.
Reset the communicator.
Pressing [N] returns to normal mode.
Pressing [Y] resets the device.
Registers a programmed communicator with AlarmNet.
Registers a replacement communicator with AlarmNet, once programmed, using the
existing PIN #.
Force Upload of Configuration File to Server
Pressing [Y] will force the device to upload its entire configuration file to the server.
Pressing [N] cancels the operation.
NOTE: If the communicator is not initialized when you enter this command, the
following screen will be displayed:
[ENTER]
Strt Prog Mode?
Y/N_
Cannot Upload
Try Later! _
completed its initialization, and try again.
Press [Y] to enter program mode; otherwise, press [N].
– 17 –
Page 20
LTE-X Series Installation and Setup Guide
Alarm Condition
Alarm Code
Restore Code
Power On / Reset (xx=device address)
E339 C08xx
Communication Path Supervision
R350 C0951
Test
5555 5555 9
Status Application Code Update
E903
R903
Module Firmware Update
E365
R365 (success)
Module Firmware update Fail
E366
4G LTE
Refers to the fourth generation Long Term Evolution cellular
wireless standards.
AES
Advanced Encryption Standard
CRC
Cyclic Redundancy Check used to confirm validity of MAC ID.
ECP
Enhanced Console Protocol, is a proprietary bus used in
data out.
IMEI
International Mobile Equipment Identity number.
MAC ID
Media Access Code, this is a unique address assigned to every
communicator label, and on the box.
Central Station Messages
The following messages are sent to the Central Station by AlarmNet for the conditions listed below. NOTE: The control
panel sends its own general code (E353) for a trouble condition.
ECP Supervision E355 C0000 R355 C0000
Application Code Update Fail E904
Glossary
Honeywell control panels to communicate with keypads and
peripheral devices. It uses four wires; power, ground, data in,
LRR Long Range Radio, an older term now referred to as
communicator. A broader term communications module or
communications device may also be used.
network communications device. Typically it is located on the
– 18 –
Page 21
LTE-X Series Installation and Setup Guide
– NOTES –
– 19 –
Page 22
LTE-X Series Installation and Setup Guide
– NOTES –
– 20 –
Page 23
LED
DESCRIPTION
ON
Module is NOT registered with AlarmNet.
OFF
Module is registered with AlarmNet.
FAST BLINK
Download session with Compass in progress.
SLOW BLINK
In unison with yellow LED – Registration in progress.
ON
Message transmission pending.
QUICK
BLINK
SLOW BLINK
In unison with green LED – Registration in progress.
ON
No contact with network.
OFF
Normal.
SLOW BLINK
Loss of communication with the panel (ECP fault).
FAST BLINK
No network contact AND loss of communication with the
control panel.
ON
Minimum required signal strength is present.
OFF
Installation is not recommended.
ALL
IN UNISON FAST BLINK – Hardware Error.
IN SEQUENCE – Power Up sequence
LED and Wiring Information
REG
(green)
TX/RX
(yellow)
FAULT
(red)
PERIODIC
FAST BLINK Message waiting for network ACK.
Normal
SIGNAL
(green)
Page 24
2 Corporate Center Drive, Suite 100,
FEDERAL COMMUNICATIONS COMMISSION & ISED STATEMENTS
The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User's Manual. Unauthorized
changes or modifications could void the user's authority to operate the equipment.
CLASS B DIGITAL DEVICE STATEMENT
This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your information:
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's
instructions, may cause interference to radio and television reception. It has been type tested and found to comply with the limits for a Class B computing
device in accordance with the specifications in Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference in a
residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• If using an indoor antenna, have a quality outdoor antenna installed.
• Reorient the receiving antenna until interference is reduced or eliminated.
• Move the radio or television receiver away from the receiver/control.
• Move the antenna leads away from any wire runs to the receiver/control.
• Plug the receiver/control into a different outlet so that it and the radio or television receiver are on different branch circuits.
• Consult the dealer or an experienced radio/TV technician for help.
ISED CLASS B STATEMENT
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
FCC / ISED STATEMENT
This device complies with Part 15 of the FCC Rules, and ISED’s license-exempt RSSs. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Cet appareil est conforme à la partie 15 des règles de la FCC et exempt de licence RSS d’ISED. Son fonctionnement est soumis aux conditions suivantes: (1)
Cet appareil ne doit pas causer d’interférences nuisibles. (2) Cet appareil doit accepter toute interférence reçue y compris les interférences causant une
réception indésirable.
RF EXPOSURE
Warning – The antenna(s) used for this device must be installed to provide a separation distance of at least 7.8 inches (20 cm) from all persons and must not
be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC and ISED multi-transmitter product procedures.
Mise en Garde
Exposition aux Fréquences Radio : La/les antenne(s) utilisée(s) pour cet émetteur doit/doivent être installée(s) à une distance de séparation d'au moins 20
cm (7,8 pouces) de toute personne et ne pas être située(s) ni fonctionner parallèlement à tout autre transmetteur ou antenne, excepté en conformité avec les
procédures de produit multi transmetteur FCC et ISED.
Important Note About External Antennas
If an external cellular radio antenna is used, the antenna may be installed or replaced ONLY by a professional installer.
LTE-XV: The external antenna gain shall not exceed 6.94 dBi for 700 MHz, 6.00 dBi for 1700 MHz, 9.01 dBi for 1900 MHz. Under no conditions may an
antenna gain be used that would exceed the ERP and EIRP power limits as specified in FCC Parts 22H, 24E and 27.
LTE-XC, LTE-XA: The external antenna gain shall not exceed 6.63 dBi for 700MHz & 850MHz, 6 dBi for 1700MHz and 8.51 dBi for 1900MHz. Under no
conditions may an antenna gain be used that would exceed the ERP and EIRP power limits as specified in FCC Parts 22H, 24E and 27, or ISED RSS-130,
RSS-132, RSS-133, and RSS-139.
For online support information, please go to: https://mywebtech.honeywell.com/
For the latest warranty information, go to:
www.honeywell.com/security/hsc/resources/wa
For patent information, see www.honeywell.com/patents
Ê800-23340mŠ
800-23340 10/17 Rev B
To the Installer
Support and Warranty
MyWebTech
Warranty
P.O. Box 9040, Melville, NY 11747
2017 Honeywell International Inc.
www.honeywell.com/security
Patents
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