Honeywell K5404V9 User Manual

View

Operator Guide

for Rapid Eye Multi-Media Units

K5404V9 – 12/04 – Rev. B

ISSUE DATE REVISIONS

V9 September 2004 Honeywell template

V9–B December 2004 Formatting: pagination; minor edits.

Table of Contents

1 Running View................................................................................ 1–1

1.1 Starting View ................................................................................................................................ 1–1

1.2 View Window: the Sites Tab ........................................................................................................ 1–2

1.3 Your Account Information ............................................................................................................ 1–4

1.4 Customizing the View Window .................................................................................................... 1–5

1.5 More About View.......................................................................................................................... 1–6

2 Live Video ..................................................................................... 2–1

2.1 Viewing Live Video....................................................................................................................... 2–1

2.2 Resolution of Live Video .............................................................................................................. 2–8

2.3 Pan, Tilt and Zoom..................................................................................................................... 2–16

2.4 Ending a Live Session................................................................................................................ 2–19

3 Recorded Video ............................................................................ 3–1

3.1 Viewing Recorded Video.............................................................................................................. 3–1

3.2 Controlling Playback.................................................................................................................... 3–3

3.3 Resolution of Recorded Video..................................................................................................... 3–6

3.4 Ending a Retrieval Session .......................................................................................................... 3–8

4 Troubleshooting Video ................................................................. 4–1

4.1 Adjusting a Video Feed................................................................................................................ 4–1

4.2 At the Source…............................................................................................................................ 4–4

5 Searching for Motion.................................................................... 5–1

5.1 Setup............................................................................................................................................ 5–1

5.2 Preparation................................................................................................................................... 5–2

5.3 Search Report .............................................................................................................................. 5–7

5.4 Video from Motion Search ........................................................................................................... 5–9

5.5 Opting for a Retrieval Session ................................................................................................... 5–12

5.6 False Positive Reports................................................................................................................ 5–13

5.7 Saving & Reusing Search Data.................................................................................................. 5–16

6 Alarms and Events ....................................................................... 6–1

6.1 About Alarms................................................................................................................................ 6–1

6.2 Live-alarmed Session................................................................................................................... 6–4

6.3 Alarm Session .............................................................................................................................. 6–6

6.4 Rearming Alarms.......................................................................................................................... 6–8

6.5 Video from Site of Event: Options................................................................................................ 6–8

6.6 Controlling an Onsite Device: Output........................................................................................ 6–10

6.7 Setting an Alarm......................................................................................................................... 6–11

6.8 Multi-Media Event Reference .....................................................................................................6–15

6.9 Reading the Alarm Log .............................................................................................................. 6–18

View: Operator Guide

6.10 Alarm Station.............................................................................................................................. 6–20

6.11 Fault Relay ................................................................................................................................. 6–21

7 Clips and Stills ............................................................................. 7–1

7.1 Making and Saving a Clip............................................................................................................ 7–1

7.2 Viewing a Clip .............................................................................................................................. 7–5

7.3 Coarse Editing ............................................................................................................................. 7–6

7.4 Stills.............................................................................................................................................. 7–7

8 Audio............................................................................................. 8–1

8.1 Overview ...................................................................................................................................... 8–1

8.2 Live Audio .................................................................................................................................... 8–1

8.3 Recorded Audio ........................................................................................................................... 8–2

8.4 Setting Up .................................................................................................................................... 8–3

8.5 Audio for Multi-Media LT.............................................................................................................. 8–3

8.6 Eagle Audio.................................................................................................................................. 8–4

9 Watching Site Tours ..................................................................... 9–1

9.1 About Site Tour ............................................................................................................................ 9–1

9.2 Running a Site Tour ..................................................................................................................... 9–2

9.3 Site Tour: Properties .................................................................................................................... 9–3

9.4 Stopping a Site Tour .................................................................................................................... 9–3

10 Event Search Session ................................................................ 10–1

10.1 Overview .................................................................................................................................... 10–1

10.2 Searching for Event Records..................................................................................................... 10–1

10.3 Results........................................................................................................................................ 10–3

11 Customer Devices ...................................................................... 11–1

11.1 Live Data .................................................................................................................................... 11–1

11.2 Recorded Data ........................................................................................................................... 11–1

11.3 Searching for Data ..................................................................................................................... 11–1

12 Scheduling.................................................................................. 12–1

12.1 Camera Schedule ...................................................................................................................... 12–2

12.2 Alarm Schedule.......................................................................................................................... 12–5

13 Find-it.......................................................................................... 13–1

13.1 Knowledge Base ........................................................................................................................ 13–1

13.2 Tables......................................................................................................................................... 13–5

13.3 Illustrations................................................................................................................................. 13–5

13.4 FAQs .......................................................................................................................................... 13–9

14 Index ........................................................................................... 14–1

1 Running View

Preparation

Your Rapid Eye Multi system administrator (Multi SA) needs to prepare a Multi database before operators can run View. How to do so is explained in the Admin User Guide, part no. K5403.

1.1 Starting View

Figure 1. Shortcut for View, on the Windows desktop

!!!!1 To start and log on to View

1. On your Microsoft Windows desktop, do one of the following:

• click Start, point or click to Programs and then Rapid Eye Multi-Media. Click

Rapid Eye Multi-Media View.

• double-click the shortcut to View.

2. In the logon dialog’s User ID box, type the name of a Multi operator account. See fig. 2, below.

3. If your Multi SA has assigned a password to the account, type it in the Password box.

4. If a Multi-Media database (Multi db) was not selected during the installation of View, see your Multi SA for its type (Access or SQL), location (path) and name.

5. Click OK. The Rapid Eye Multi-Media View - Logon window is displayed.

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View: Operator Guide

User account and password

Passwords can be assigned to a user account. Use of passwords is optional. How to setup passwords is explained in the Admin User Guide, part no. K5403.

Fig. 2. Logging-on to a Multi system

1.2 View Window: the Sites Tab

Fig. 3. On the Sites tab, Multi sites are either Multi-Media units and/or older Multi units.

action tabs. The Sites tab is where you begin. See figure 3. Clicking other action tabs—

Tours, Log, Clips—displays different buttons on the toolbar.

1–2

session pane. Where video and text are displayed. Sessions are shown at operator’s discretion. Sessions include: Live, Retrieval, Maintenance, Motion search, Event search and Data search sessions. Alarm sessions can appear as alarms are triggered.

menus. The menus list commands for View.

1.2.1 Selecting a Multi Site

A “site” is a Multi-Media unit or Multi unit that is connected and operational.

!!!!2 To select a site

• After starting View, the Sites action tab and its toolbar are displayed by default.

Click a “site” name listed on the tab. For lists of sites that are long, use the Quick Search.

Missing site

If the site is not listed, click Refresh, as explained 1.3: Your Account Information. If the site still does not appear in the list, ask your Multi SA if an entry for the unit was made in the Multi database or if your View Operator Account let’s you use the site.

1.2.2 Site: Quick Search

Running View

Fig. 4. Find Site... box. To locate a Multi-Media unit named “Rosde lab 35”, type “35”, “sde” or other text fragment in the box.

!!!!3 To search through long lists of Multi sites

1. Click the Sites tab if it is not selected.

2. In the Find Site Containing box (see figure 4), type a few characters that follow each other in the site’s name. The first site where this combination of characters occurs is selected.

• You can type any sequence of characters in a site name: they can be at the

beginning, middle or end of the name. For example: to locate “Rosde lab 35”, you can type either “35” or “sde”.

• You have the option of typing in more contiguous characters of the site’s name

to narrow the search.

3. Once the site that you are looking for is highlighted, start a session.

1–3

View: Operator Guide

1.2.3 Site Properties

A site’s properties—name, location, and connection details—are controlled by a Multi SA. You can view, but not edit, a site's properties.

Finding out about a site’s properties can be useful:

• to check if the time zone from which images are being obtained is correctly set

• to obtain a remote unit’s serial number to report a malfunction

• to check the phone number on a dial-up connection, if the connection cannot

be established.

!!!!4 To display a site’s properties

1. Using Multi View, click a site on the Sites tab.

2. To view the properties, do one of the following:

3. Click

4. Either:

• Place the mouse pointer on a site: a message appears—like a “tool tip”—,

showing information about a site.

• Right-click on the site name to view the shortcut menu and select Properties

• Click Properties on the Actions menu.

5. To close the Site Properties dialogue, click OK.

in the Toolbar.

1.3 Your Account Information

!!!!5 To obtain the latest site list

Click the Refresh command on the View menu or the Refresh button.

Fig. 5. Refresh command button.

The Refresh command updates:

• the list of the sites and connections in your Multi-Media system

• information about your Multi user account

1–4

• site tours…

Your Multi SA can let you know whenever changes have been made to these items.

Using Multi-Media sites: restrictions

Your account to operate Multi-Media units can be restricted by your organization’s Multi SA. Access to units can be denied. A time limit for operating units can be set. The time limit is shown when you connect to a unit, and a countdown shows how much time remains. The countdown is not shown when processing alarms: the time limit is cancelled while processing alarms.

Info: viewing your administrative information

Multi View makes your Multi account’s information available. Info indicates the database file in use, its location, the name of the user account, the rights of the operator using the account, the status of alarm notification and more.

!!!!6 To display the Information dialog

• Click Info on the View menu.

1.4 Customizing the View Window

Screen real estate: hiding the toolbar and status bar

On smaller PC screens, real estate for video can be limited. Removing the toolbar and status bar can help free up more of the screen for video or other feeds.

The toolbar and status bar are displayed when you click their commands on the View menu and checkmarks appears (see figure 6).

Running View

Fig. 6. The first two commands on the View menu can help show video from more cameras

!!!!7 To give the session pane more screen real estate

1. Click Toolbar on the View menu. See figure 6. When no check mark appears, the main view toolbar is hidden away.

2. Click Status Bar on the View menu so that no check mark appears. This hides the bottom of the View window.

!!!!8 To return the toolbar and status bar to the work area

1. Click Toolbar on the View menu so that a check mark appears. See figure 6.

2. Click Status Bar on the View menu so that a check mark appears.

Alternatively, you can move the Toolbar by dragging the two vertical bars at the far-left side of it. The Status bar cannot be moved.

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View: Operator Guide

1.4.1 Sites Tab: Toolbar Reference

Table 1

Sites toolbar

Command Function/Session Section

To use the latest Multi database: rights in user account, sites added, modified or deleted, and so on.

To display this guide in PDF format.

To display live video from the site that is selected on the Sites tab.

To display recorded video, stored at a site.

To search a site for events that are set to be silently recorded.

To search for data from customer devices.

To search recorded video for motion. Note: works only if motion detection is enabled before video is recorded.

To list alarms, if any, from or about a site.

To set alarms, to configure the connected cameras, and so on.

For connecting to a site without running a session; mostly for dial-up, to save time when starting sessions.

To end the connection to a site, giving you a quick, one-step way to end all sessions involving that site.

To list some of the communication settings for a site.

1.3

1.5

2.1.1

3.1.2

10.2

6.3.1

6.7

n/a

1.2.3

1.5 More About View

Index

The topics in this guide are indexed; see the Index, starting on p. 14–1.

Learning Rapid Eye Multi-Media View

The View procedures that you will use most often are documented in this user guide. They are grouped by tasks, so that you may start using View as quickly as possible. Reference information is included as needed, usually at the end of subsections.

1–6

Running View

Other guides

Other guides by Honeywell are available after installing View software:

Honeywell, Please Read This First!, K9700

———, Multi-Media Software: Software Setup Instructions, K5401

These user guides are available in Adobe’s portable document format (PDF), on the View operator’s PC, by clicking: Start / Programs / Rapid Eye Multi-Media 6.2 / Documentation / …

Web site

http://www.Honeywellvideo.com

Customer Support

For installation questions, or for ordering and parts information, have your Multi SA contact the vendor or distributor of the system.

For software training, or for reporting a malfunction, the Multi SA can call Honeywell Multi Technical support at 1 (800) 796–2288.

Historical note about Multi-Media unit

You may find other names for a Multi-Media unit in older editions of user guides. Terms no longer used are: data acquisition unit (DAU), remote video unit (RVU) and remote unit (RU). They are recalled here to avoid confusion when talking about older versions and models, such as Multi and Plus units, or for dealing with technical support.

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View: Operator Guide

Please continue.

1–8

2 Live Video

Live video versus recorded video

Using a Live session, you can access and monitor the video feed of many cameras at once, and even access many Multi sites, all at once.

This section shows how to:

• obtain live video

• use cameras that can pan, tilt and zoom

• end a Live session.

See also

recorded video. See 3: Recorded Video, starting on p. 3–1

data. See 11.1: Live Data, on p. 11–1.

audio. See 8.2: Live Audio on p. 8–1

On a dial-up connection: do not use audio. Video can be corrupted by using audio over dial-up. Live video can be combined with audio only on a network connection.

2.1 Viewing Live Video

Process

Start by selecting a Multi site and then running a Live session. Select which cameras to use. Video reaches your PC until the Live session ends.

2.1.1 Starting a Live Session

!!!!9 To start a live session at a site

1. Run View; to do so, see 1.1: Starting View, on p. 1–1.

2. After selecting a site, do one of the following:

• Click

• Double-click the site name. If a live session is already running, double-clicking

the site name has no effect.

• Right-click on the site name; on the shortcut menu that appears, click Live.

• Click Live on the Actions menu.

on the toolbar.

2–1

View: Operator Guide

3. Either:

• a Connection dialog appears; see figure 7, below. Select a connection, then

• a tear-away player appears in the session pane and a list of streams (cameras

click OK. A tear-away player then appears, as in figure 8.

and other data devices) is displayed; see figure 8.

Fig. 7. Choosing a connection.

2.1.2 Selecting Cameras

“Stream” identifies the different feeds—video, audio or data—coming through a Multi-Media unit.

!!!!10 To select live video feeds from a site

1. In the Stream List dialog (see figure 8), select as many cameras as you need.

2. Click OK. Each live video feed is displayed in its own camera window.

2–2

Live Video

Fig. 8. Live session: connection icons (

) appear on the site list.

Fig. 9. Live video feed, from a camera named ‘side entrance’, at a site called ‘Foucault facility, 232’.

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View: Operator Guide

!!!!11 To move and size a tear-away player window

• You can drag a player window from the View window. When dragged away, an

!!!!12 To return a tear-away player to its session pane

Click either:

asterisk is added to the title of the tear-away player’s name.

•

• Embed command, on a session’s Windows menu.

A player returns to the session pane. When not embedded, an asterisk is added to the title of the tear-away player’s name.

Renaming cameras

Your Multi SA has the option of renaming cameras from the default “Camera 1”, “Camera 2”… and so on. See page 4–1, figure 34.

Printing an image

Printouts of images from a video feed can be made only during the retrieval of recorded video or when watching a video clip. See 7.4: Stills, on p. 7–7.

. The Embed button. It appears when a tear-away player is dragged from

the session window.

2.1.3 Managing Video Feeds

!!!!13 To move, size and tile camera windows

1. Each tear-away player has its own menu, listing commands for the orderly

display of camera and text windows.

2. Individual feeds can be dragged and resized within a session window, as

needed.

2–4

!!!!14 To discard a video feed

• Close the video feed’s camera window. See figure 10. Ending a live session

discards all video feeds.

Closing unnecessary camera windows can increase the speed of video feeds from that site, most noticeably when connected using dial-up.

!!!!15 To reopen a closed camera window

1. Display the site’s Stream List by clicking Add Stream on the player’s File menu, for a list of unused video feeds. You can see a Stream List in figure 8, on p. 2–3.

2. Choose one or more cameras.

3. Click OK. You may have to use the scroll bars to view the newly opened window.

Live Video

Fig. 10. Locating commands to manage video feeds.

Fig. 11. The “View” menus: a “main” one, in the View window, and in each player.

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View: Operator Guide

!!!!16 To toggle the size of a camera window/data window

• Double-click the title bar of a camera window. The camera window quadruples

in area; its video is now a “double-sized stream”. To return the camera window to its original size, double-click the title bar again.

2.1.4 Video Smoothing and Quality

Video smoothing

Smoothing markedly improves the display of video on a PC monitor. Smoothing is not recorded; it is an effect that you can apply to live or recorded video. It is applied globally to video feeds from every site that the operator can access.

Fig. 12. Video Smoothing is off by default, to avoid taxing slower PCs.

!!!!17 To change the video smoothing default

1. While running View, click Options on the main View menu.

2. Click New Players. The Options for New Players dialog appears. See fig. 12.

3. Click Engage Video Smoothing.

4. You have the option of removing the settings of Only on Double-Sized Streams and/or Only on Active Streams.

5. Click OK. The default is set.

!!!!18 To override the video smoothing default, on only one player

1. While running either a Live or Retrieval session, click Options on the View menu in the player. See figure 11.

2. Select Video Smoothing. The default(s) for video smoothing are displayed.

3. Click an option to toggle its value.

4. The player returns to the default when the session is disconnected.

2–6

Live Video

Video quality: Live sessions

Video quality while monitoring live sessions can be lowered on low-speed dial-up connections to improve the transmission time of images. It can also be heightened on one camera for more detail, as needed.

The Video quality of recording is customized globally.

Once video is recorded, its Quality setting cannot be changed. See 4.1: Adjusting a Video Feed on p. 4–1.

!!!!19 To set the Video Quality on one camera

1. Do one of the following:

• right-click in a camera window. A menu appears showing Video Quality.

• View->Options->Video Quality.

2. Place the mouse pointer on the Video Quality command, slide to another value

and click.

!!!!20 To set the Video Quality on all cameras used in a player, for that live session

• All cameras can be set at once by pressing and holding the CTRL key on the

PC keyboard, while customizing a Video Quality setting.

2.1.5 Customizing the Time Display

Time reference

You have the option of displaying time as U the Multi-Media unit’s “r (LTZ). Check if the PC’s clock is set correctly before doing so.

emote” time zone (RTZ) or the View operator’s own local time

niversal Coordinated Time (UTC), or showing

“UTC” is also known as Greenwich Mean Time (GMT).

!!!!21 To set the date and time on an operator’s PC

1. In the Microsoft Windows Control Panel, double-click the Regional Settings icon.

2. Click the Time tab; set the style, separator and symbols as required.

3. Click the Date tab; set the Short date style and Date separator as required.

!!!!22 To set the time reference on an operator’s PC

1. Using View, on its main View menu (see figure 11) click Options, then Time Reference. The Show Time Reference As dialog is displayed.

2. Set the time display reference to either your local time zone (LTZ), the camera’s remote time zone (RTZ) or to Universal Coordinated Time (UTC).

3. Click OK.

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View: Operator Guide

Fig. 13. Globally customizing the time reference.

Customizing the time reference does not change the time on your Multi-Media unit or your PC. Only the display changes. See also 6.9.1: Setting the Date for Correct Alarm Sorting, p. 6–20.

!!!!23 To temporarily change a time reference

Click Set Time Reference on the tear-away player’s File menu. A Customize Time Reference for Session dialog is displayed to set the time display reference to either your

LTZ, the camera’s RTZ or to UTC. When you close the tear-away player, these temporary settings are reset.

Fig. 14. Customizing the time reference for a session.

2.2 Resolution of Live Video

Dynamic resolution for Live video

Video resolution is dynamic for live sessions. As an operator makes a camera window larger or smaller, the resolution of its video image is optimized for window size and speed of delivery.

2.2.1 Monitor Settings in Microsoft Windows

Setting Microsoft Windows

For operators who plan to use View's higher resolution settings, Honeywell recommends that the Screen area (for the monitor) be set to "1280 by 1024 pixels" or higher while running View. Microsoft Windows is used to set this value, not View software.

Larger monitors

Larger computer screens and better video cards are assets when setting Microsoft Windows for high Screen area settings. Using View to work with video can also benefit from a larger viewing space and better hardware.

2–8

Live Video

Fig. 15. Microsoft Windows’ screen area settings. Note the change in size of the camera windows, as the screen area changes—camera 2 is highlighted for comparison. More cameras can be seen at once, and at higher resolutions (here five cameras at 320×240 resolution) when a recommended setting is used, as in A or B. Even at settings that are not recommended, video can still be viewed: some camera windows then extend beyond the monitor’s surface. At any setting, camera windows can be dragged as needed and the player window scrolled.

!!!!24 To change a PC monitor’s Display Properties

1. On the Microsoft Windows' desktop, click Start. A list of menus appears showing the

Settings menu.

2. Click Control Panel on the Settings menu. A Control Panel window appears.

3. Click the Display icon, in the Control Panel window. The Display Properties window appears.

4. Click the Settings tab, in the Display Properties window.

5. Drag the slider in the Screen area. Recommended values are listed in table 2.

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View: Operator Guide

Table 2

Microsoft Windows: Display Properties, Settings

Screen area (pixels)

1600 by 1200 yes

1280 by 1024 yes

1152 by 864 no

1024 by 768 no

800 by 600 no

640 by 480 no

* Video can still be viewed and worked with by using smaller screen area settings; see figure 15.

!!!!25 To change a PC monitor’s Refresh Rate

1. On the Microsoft Windows' desktop, click Start. A list of menus appears showing the Settings menu.

2. Click Control Panel on the Settings menu. A Control Panel window appears.

3. Click the Display icon, in the Control Panel window. The Display Properties window appears.

4. Click the Settings tab, in the Display Properties window.

Recommended by Honeywell for viewing higher video resolutions

5. Click Advanced…, on the Settings tab. It takes a few seconds before a General tab and others are displayed in another window.

6. Do one of the following:

• Click the Monitor tab. You can change the Refresh Frequency, as needed.

• Click the Adapter tab, then click List All Modes…. You can change the refresh

rate (Hertz) along with a screen area with one click, as needed.

7. Click OK. The tabs for advanced settings disappear and the Display Properties

window is shown.

8. Click Close. For some settings, you need to restart your computer.

Higher refresh rates can alleviate eye fatigue when monitoring video over time.

Not all monitors and video cards support the recommended resolutions or offer various refresh rates. Consult the documentation supplied with your monitor and video card.

Recorded video

For recording video, your organization’s Multi SA sets a resolution, depending on storage and application needs. Resolution settings for recorded video are discussed in the Admin user guide, K5403. The flexibility of setting resolutions independently for recording video contributes to optimal system performance.

The setting for the resolution of recorded video does not change when live video alters its resolution on-the-fly.

2–10

2.2.2 Sizing Camera Windows

Optimal rendering

As an operator makes a camera window larger or smaller, the resolution of its video image changes. The resolution is optimized for window size and speed of delivery.

Live Video

For live work, video at higher resolutions makes more use of the processing power of an operator’s PC.

Sizing camera windows

An operator can size camera windows optimally for a given resolution.

!!!!26 To size a camera window optimally for a resolution

1. While running a Live session, right-click on a camera window’s video. A small

menu appears on the video. See figure 16.

2. Point to, or click Video Resolution to display a list of resolutions.

3. Click a value. The menu vanishes and the camera window is sized optimally.

Fig. 16. Menu available in a camera window during a Live session.

Resolution gauge: amount of resolution

After sizing a camera window, a resolution gauge reports if resolution is low, high or in between. The icon is shown in figures 17 (for NTSC) and 18 (for PAL).

Fig. 17. Resolution gauge for NTSC cameras: one of five resolutions is dynamically assigned.

Fig. 18. Resolution gauge for PAL: one of four resolutions is dynamically assigned.

Set a Multi-Media unit to use either NTSC or PAL cameras; both types cannot be used on the same unit.

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View: Operator Guide

Resolution gauge: metering

When an operator sizes a camera window smaller or larger than optimal, marks appear in the rectangles of the resolution gauge. Figures 19 and 20 illustrate metering, when an operator sizes a camera window with the mouse. The icon’s bottom row behaves the same way for NTSC and PAL.

Fig. 19. Meter in resolution gauge: Camera window is stretched from smaller than optimal size to optimal size.

Fig. 20. The resolution gauge reports how far or close a camera window is from optimal size.

Maximum resolution: technical note

At the highest resolution (NTSC: 704 × 480 pixels; PAL: 704×576 pixels), View displays an image using all of the pixels obtained from a CCTV camera’s signal.

2.2.3 Beyond Resolution