Honeywell K5404V9 User Manual

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View

Operator Guide

for Rapid Eye Multi-Media Units

K5404V9 – 12/04 – Rev. B

ISSUE DATE REVISIONS

V9 September 2004 Honeywell template

V9–B December 2004 Formatting: pagination; minor edits.

Table of Contents

1 Running View................................................................................ 1–1

1.1 Starting View ................................................................................................................................ 1–1

1.2 View Window: the Sites Tab ........................................................................................................ 1–2

1.3 Your Account Information ............................................................................................................ 1–4

1.4 Customizing the View Window .................................................................................................... 1–5

1.5 More About View.......................................................................................................................... 1–6

2 Live Video ..................................................................................... 2–1

2.1 Viewing Live Video....................................................................................................................... 2–1

2.2 Resolution of Live Video .............................................................................................................. 2–8

2.3 Pan, Tilt and Zoom..................................................................................................................... 2–16

2.4 Ending a Live Session................................................................................................................ 2–19

3 Recorded Video ............................................................................ 3–1

3.1 Viewing Recorded Video.............................................................................................................. 3–1

3.2 Controlling Playback.................................................................................................................... 3–3

3.3 Resolution of Recorded Video..................................................................................................... 3–6

3.4 Ending a Retrieval Session .......................................................................................................... 3–8

4 Troubleshooting Video ................................................................. 4–1

4.1 Adjusting a Video Feed................................................................................................................ 4–1

4.2 At the Source…............................................................................................................................ 4–4

5 Searching for Motion.................................................................... 5–1

5.1 Setup............................................................................................................................................ 5–1

5.2 Preparation................................................................................................................................... 5–2

5.3 Search Report .............................................................................................................................. 5–7

5.4 Video from Motion Search ........................................................................................................... 5–9

5.5 Opting for a Retrieval Session ................................................................................................... 5–12

5.6 False Positive Reports................................................................................................................ 5–13

5.7 Saving & Reusing Search Data.................................................................................................. 5–16

6 Alarms and Events ....................................................................... 6–1

6.1 About Alarms................................................................................................................................ 6–1

6.2 Live-alarmed Session................................................................................................................... 6–4

6.3 Alarm Session .............................................................................................................................. 6–6

6.4 Rearming Alarms.......................................................................................................................... 6–8

6.5 Video from Site of Event: Options................................................................................................ 6–8

6.6 Controlling an Onsite Device: Output........................................................................................ 6–10

6.7 Setting an Alarm......................................................................................................................... 6–11

6.8 Multi-Media Event Reference .....................................................................................................6–15

6.9 Reading the Alarm Log .............................................................................................................. 6–18

View: Operator Guide

6.10 Alarm Station.............................................................................................................................. 6–20

6.11 Fault Relay ................................................................................................................................. 6–21

7 Clips and Stills ............................................................................. 7–1

7.1 Making and Saving a Clip............................................................................................................ 7–1

7.2 Viewing a Clip .............................................................................................................................. 7–5

7.3 Coarse Editing ............................................................................................................................. 7–6

7.4 Stills.............................................................................................................................................. 7–7

8 Audio............................................................................................. 8–1

8.1 Overview ...................................................................................................................................... 8–1

8.2 Live Audio .................................................................................................................................... 8–1

8.3 Recorded Audio ........................................................................................................................... 8–2

8.4 Setting Up .................................................................................................................................... 8–3

8.5 Audio for Multi-Media LT.............................................................................................................. 8–3

8.6 Eagle Audio.................................................................................................................................. 8–4

9 Watching Site Tours ..................................................................... 9–1

9.1 About Site Tour ............................................................................................................................ 9–1

9.2 Running a Site Tour ..................................................................................................................... 9–2

9.3 Site Tour: Properties .................................................................................................................... 9–3

9.4 Stopping a Site Tour .................................................................................................................... 9–3

10 Event Search Session ................................................................ 10–1

10.1 Overview .................................................................................................................................... 10–1

10.2 Searching for Event Records..................................................................................................... 10–1

10.3 Results........................................................................................................................................ 10–3

11 Customer Devices ...................................................................... 11–1

11.1 Live Data .................................................................................................................................... 11–1

11.2 Recorded Data ........................................................................................................................... 11–1

11.3 Searching for Data ..................................................................................................................... 11–1

12 Scheduling.................................................................................. 12–1

12.1 Camera Schedule ...................................................................................................................... 12–2

12.2 Alarm Schedule.......................................................................................................................... 12–5

13 Find-it.......................................................................................... 13–1

13.1 Knowledge Base ........................................................................................................................ 13–1

13.2 Tables......................................................................................................................................... 13–5

13.3 Illustrations................................................................................................................................. 13–5

13.4 FAQs .......................................................................................................................................... 13–9

14 Index ........................................................................................... 14–1

1 Running View

Preparation

Your Rapid Eye Multi system administrator (Multi SA) needs to prepare a Multi database before operators can run View. How to do so is explained in the Admin User Guide, part no. K5403.

1.1 Starting View

Figure 1. Shortcut for View, on the Windows desktop

!!!!1 To start and log on to View

1. On your Microsoft Windows desktop, do one of the following:

• click Start, point or click to Programs and then Rapid Eye Multi-Media. Click

Rapid Eye Multi-Media View.

• double-click the shortcut to View.

2. In the logon dialog’s User ID box, type the name of a Multi operator account. See fig. 2, below.

3. If your Multi SA has assigned a password to the account, type it in the Password box.

4. If a Multi-Media database (Multi db) was not selected during the installation of View, see your Multi SA for its type (Access or SQL), location (path) and name.

5. Click OK. The Rapid Eye Multi-Media View - Logon window is displayed.

1–1

View: Operator Guide

User account and password

Passwords can be assigned to a user account. Use of passwords is optional. How to setup passwords is explained in the Admin User Guide, part no. K5403.

Fig. 2. Logging-on to a Multi system

1.2 View Window: the Sites Tab

Fig. 3. On the Sites tab, Multi sites are either Multi-Media units and/or older Multi units.

action tabs. The Sites tab is where you begin. See figure 3. Clicking other action tabs—

Tours, Log, Clips—displays different buttons on the toolbar.

1–2

session pane. Where video and text are displayed. Sessions are shown at operator’s discretion. Sessions include: Live, Retrieval, Maintenance, Motion search, Event search and Data search sessions. Alarm sessions can appear as alarms are triggered.

menus. The menus list commands for View.

1.2.1 Selecting a Multi Site

A “site” is a Multi-Media unit or Multi unit that is connected and operational.

!!!!2 To select a site

• After starting View, the Sites action tab and its toolbar are displayed by default.

Click a “site” name listed on the tab. For lists of sites that are long, use the Quick Search.

Missing site

If the site is not listed, click Refresh, as explained 1.3: Your Account Information. If the site still does not appear in the list, ask your Multi SA if an entry for the unit was made in the Multi database or if your View Operator Account let’s you use the site.

1.2.2 Site: Quick Search

Running View

Fig. 4. Find Site... box. To locate a Multi-Media unit named “Rosde lab 35”, type “35”, “sde” or other text fragment in the box.

!!!!3 To search through long lists of Multi sites

1. Click the Sites tab if it is not selected.

2. In the Find Site Containing box (see figure 4), type a few characters that follow each other in the site’s name. The first site where this combination of characters occurs is selected.

• You can type any sequence of characters in a site name: they can be at the

beginning, middle or end of the name. For example: to locate “Rosde lab 35”, you can type either “35” or “sde”.

• You have the option of typing in more contiguous characters of the site’s name

to narrow the search.

3. Once the site that you are looking for is highlighted, start a session.

1–3

View: Operator Guide

1.2.3 Site Properties

A site’s properties—name, location, and connection details—are controlled by a Multi SA. You can view, but not edit, a site's properties.

Finding out about a site’s properties can be useful:

• to check if the time zone from which images are being obtained is correctly set

• to obtain a remote unit’s serial number to report a malfunction

• to check the phone number on a dial-up connection, if the connection cannot

be established.

!!!!4 To display a site’s properties

1. Using Multi View, click a site on the Sites tab.

2. To view the properties, do one of the following:

3. Click

4. Either:

• Place the mouse pointer on a site: a message appears—like a “tool tip”—,

showing information about a site.

• Right-click on the site name to view the shortcut menu and select Properties

• Click Properties on the Actions menu.

5. To close the Site Properties dialogue, click OK.

in the Toolbar.

1.3 Your Account Information

!!!!5 To obtain the latest site list

Click the Refresh command on the View menu or the Refresh button.

Fig. 5. Refresh command button.

The Refresh command updates:

• the list of the sites and connections in your Multi-Media system

• information about your Multi user account

1–4

• site tours…

Your Multi SA can let you know whenever changes have been made to these items.

Using Multi-Media sites: restrictions

Your account to operate Multi-Media units can be restricted by your organization’s Multi SA. Access to units can be denied. A time limit for operating units can be set. The time limit is shown when you connect to a unit, and a countdown shows how much time remains. The countdown is not shown when processing alarms: the time limit is cancelled while processing alarms.

Info: viewing your administrative information

Multi View makes your Multi account’s information available. Info indicates the database file in use, its location, the name of the user account, the rights of the operator using the account, the status of alarm notification and more.

!!!!6 To display the Information dialog

• Click Info on the View menu.

1.4 Customizing the View Window

Screen real estate: hiding the toolbar and status bar

On smaller PC screens, real estate for video can be limited. Removing the toolbar and status bar can help free up more of the screen for video or other feeds.

The toolbar and status bar are displayed when you click their commands on the View menu and checkmarks appears (see figure 6).

Running View

Fig. 6. The first two commands on the View menu can help show video from more cameras

!!!!7 To give the session pane more screen real estate

1. Click Toolbar on the View menu. See figure 6. When no check mark appears, the main view toolbar is hidden away.

2. Click Status Bar on the View menu so that no check mark appears. This hides the bottom of the View window.

!!!!8 To return the toolbar and status bar to the work area

1. Click Toolbar on the View menu so that a check mark appears. See figure 6.

2. Click Status Bar on the View menu so that a check mark appears.

Alternatively, you can move the Toolbar by dragging the two vertical bars at the far-left side of it. The Status bar cannot be moved.

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View: Operator Guide

1.4.1 Sites Tab: Toolbar Reference

Table 1

Sites toolbar

Command Function/Session Section

To use the latest Multi database: rights in user account, sites added, modified or deleted, and so on.

To display this guide in PDF format.

To display live video from the site that is selected on the Sites tab.

To display recorded video, stored at a site.

To search a site for events that are set to be silently recorded.

To search for data from customer devices.

To search recorded video for motion. Note: works only if motion detection is enabled before video is recorded.

To list alarms, if any, from or about a site.

To set alarms, to configure the connected cameras, and so on.

For connecting to a site without running a session; mostly for dial-up, to save time when starting sessions.

To end the connection to a site, giving you a quick, one-step way to end all sessions involving that site.

To list some of the communication settings for a site.

1.3

1.5

2.1.1

3.1.2

10.2

6.3.1

6.7

n/a

1.2.3

1.5 More About View

Index

The topics in this guide are indexed; see the Index, starting on p. 14–1.

Learning Rapid Eye Multi-Media View

The View procedures that you will use most often are documented in this user guide. They are grouped by tasks, so that you may start using View as quickly as possible. Reference information is included as needed, usually at the end of subsections.

1–6

Running View

Other guides

Other guides by Honeywell are available after installing View software:

Honeywell, Please Read This First!, K9700

———, Multi-Media Software: Software Setup Instructions, K5401

These user guides are available in Adobe’s portable document format (PDF), on the View operator’s PC, by clicking: Start / Programs / Rapid Eye Multi-Media 6.2 / Documentation / …

Web site

http://www.Honeywellvideo.com

Customer Support

For installation questions, or for ordering and parts information, have your Multi SA contact the vendor or distributor of the system.

For software training, or for reporting a malfunction, the Multi SA can call Honeywell Multi Technical support at 1 (800) 796–2288.

Historical note about Multi-Media unit

You may find other names for a Multi-Media unit in older editions of user guides. Terms no longer used are: data acquisition unit (DAU), remote video unit (RVU) and remote unit (RU). They are recalled here to avoid confusion when talking about older versions and models, such as Multi and Plus units, or for dealing with technical support.

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View: Operator Guide

Please continue.

1–8

2 Live Video

Live video versus recorded video

Using a Live session, you can access and monitor the video feed of many cameras at once, and even access many Multi sites, all at once.

This section shows how to:

• obtain live video

• use cameras that can pan, tilt and zoom

• end a Live session.

See also

recorded video. See 3: Recorded Video, starting on p. 3–1

data. See 11.1: Live Data, on p. 11–1.

audio. See 8.2: Live Audio on p. 8–1

On a dial-up connection: do not use audio. Video can be corrupted by using audio over dial-up. Live video can be combined with audio only on a network connection.

2.1 Viewing Live Video

Process

Start by selecting a Multi site and then running a Live session. Select which cameras to use. Video reaches your PC until the Live session ends.

2.1.1 Starting a Live Session

!!!!9 To start a live session at a site

1. Run View; to do so, see 1.1: Starting View, on p. 1–1.

2. After selecting a site, do one of the following:

• Click

• Double-click the site name. If a live session is already running, double-clicking

the site name has no effect.

• Right-click on the site name; on the shortcut menu that appears, click Live.

• Click Live on the Actions menu.

on the toolbar.

2–1

View: Operator Guide

3. Either:

• a Connection dialog appears; see figure 7, below. Select a connection, then

• a tear-away player appears in the session pane and a list of streams (cameras

click OK. A tear-away player then appears, as in figure 8.

and other data devices) is displayed; see figure 8.

Fig. 7. Choosing a connection.

2.1.2 Selecting Cameras

“Stream” identifies the different feeds—video, audio or data—coming through a Multi-Media unit.

!!!!10 To select live video feeds from a site

1. In the Stream List dialog (see figure 8), select as many cameras as you need.

2. Click OK. Each live video feed is displayed in its own camera window.

2–2

Live Video

Fig. 8. Live session: connection icons (

) appear on the site list.

Fig. 9. Live video feed, from a camera named ‘side entrance’, at a site called ‘Foucault facility, 232’.

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View: Operator Guide

!!!!11 To move and size a tear-away player window

• You can drag a player window from the View window. When dragged away, an

!!!!12 To return a tear-away player to its session pane

Click either:

asterisk is added to the title of the tear-away player’s name.

•

• Embed command, on a session’s Windows menu.

A player returns to the session pane. When not embedded, an asterisk is added to the title of the tear-away player’s name.

Renaming cameras

Your Multi SA has the option of renaming cameras from the default “Camera 1”, “Camera 2”… and so on. See page 4–1, figure 34.

Printing an image

Printouts of images from a video feed can be made only during the retrieval of recorded video or when watching a video clip. See 7.4: Stills, on p. 7–7.

. The Embed button. It appears when a tear-away player is dragged from

the session window.

2.1.3 Managing Video Feeds

!!!!13 To move, size and tile camera windows

1. Each tear-away player has its own menu, listing commands for the orderly

display of camera and text windows.

2. Individual feeds can be dragged and resized within a session window, as

needed.

2–4

!!!!14 To discard a video feed

• Close the video feed’s camera window. See figure 10. Ending a live session

discards all video feeds.

Closing unnecessary camera windows can increase the speed of video feeds from that site, most noticeably when connected using dial-up.

!!!!15 To reopen a closed camera window

1. Display the site’s Stream List by clicking Add Stream on the player’s File menu, for a list of unused video feeds. You can see a Stream List in figure 8, on p. 2–3.

2. Choose one or more cameras.

3. Click OK. You may have to use the scroll bars to view the newly opened window.

Live Video

Fig. 10. Locating commands to manage video feeds.

Fig. 11. The “View” menus: a “main” one, in the View window, and in each player.

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View: Operator Guide

!!!!16 To toggle the size of a camera window/data window

• Double-click the title bar of a camera window. The camera window quadruples

in area; its video is now a “double-sized stream”. To return the camera window to its original size, double-click the title bar again.

2.1.4 Video Smoothing and Quality

Video smoothing

Smoothing markedly improves the display of video on a PC monitor. Smoothing is not recorded; it is an effect that you can apply to live or recorded video. It is applied globally to video feeds from every site that the operator can access.

Fig. 12. Video Smoothing is off by default, to avoid taxing slower PCs.

!!!!17 To change the video smoothing default

1. While running View, click Options on the main View menu.

2. Click New Players. The Options for New Players dialog appears. See fig. 12.

3. Click Engage Video Smoothing.

4. You have the option of removing the settings of Only on Double-Sized Streams and/or Only on Active Streams.

5. Click OK. The default is set.

!!!!18 To override the video smoothing default, on only one player

1. While running either a Live or Retrieval session, click Options on the View menu in the player. See figure 11.

2. Select Video Smoothing. The default(s) for video smoothing are displayed.

3. Click an option to toggle its value.

4. The player returns to the default when the session is disconnected.

2–6

Live Video

Video quality: Live sessions

Video quality while monitoring live sessions can be lowered on low-speed dial-up connections to improve the transmission time of images. It can also be heightened on one camera for more detail, as needed.

The Video quality of recording is customized globally.

Once video is recorded, its Quality setting cannot be changed. See 4.1: Adjusting a Video Feed on p. 4–1.

!!!!19 To set the Video Quality on one camera

1. Do one of the following:

• right-click in a camera window. A menu appears showing Video Quality.

• View->Options->Video Quality.

2. Place the mouse pointer on the Video Quality command, slide to another value

and click.

!!!!20 To set the Video Quality on all cameras used in a player, for that live session

• All cameras can be set at once by pressing and holding the CTRL key on the

PC keyboard, while customizing a Video Quality setting.

2.1.5 Customizing the Time Display

Time reference

You have the option of displaying time as U the Multi-Media unit’s “r (LTZ). Check if the PC’s clock is set correctly before doing so.

emote” time zone (RTZ) or the View operator’s own local time

niversal Coordinated Time (UTC), or showing

“UTC” is also known as Greenwich Mean Time (GMT).

!!!!21 To set the date and time on an operator’s PC

1. In the Microsoft Windows Control Panel, double-click the Regional Settings icon.

2. Click the Time tab; set the style, separator and symbols as required.

3. Click the Date tab; set the Short date style and Date separator as required.

!!!!22 To set the time reference on an operator’s PC

1. Using View, on its main View menu (see figure 11) click Options, then Time Reference. The Show Time Reference As dialog is displayed.

2. Set the time display reference to either your local time zone (LTZ), the camera’s remote time zone (RTZ) or to Universal Coordinated Time (UTC).

3. Click OK.

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View: Operator Guide

Fig. 13. Globally customizing the time reference.

Customizing the time reference does not change the time on your Multi-Media unit or your PC. Only the display changes. See also 6.9.1: Setting the Date for Correct Alarm Sorting, p. 6–20.

!!!!23 To temporarily change a time reference

Click Set Time Reference on the tear-away player’s File menu. A Customize Time Reference for Session dialog is displayed to set the time display reference to either your

LTZ, the camera’s RTZ or to UTC. When you close the tear-away player, these temporary settings are reset.

Fig. 14. Customizing the time reference for a session.

2.2 Resolution of Live Video

Dynamic resolution for Live video

Video resolution is dynamic for live sessions. As an operator makes a camera window larger or smaller, the resolution of its video image is optimized for window size and speed of delivery.

2.2.1 Monitor Settings in Microsoft Windows

Setting Microsoft Windows

For operators who plan to use View's higher resolution settings, Honeywell recommends that the Screen area (for the monitor) be set to "1280 by 1024 pixels" or higher while running View. Microsoft Windows is used to set this value, not View software.

Larger monitors

Larger computer screens and better video cards are assets when setting Microsoft Windows for high Screen area settings. Using View to work with video can also benefit from a larger viewing space and better hardware.

2–8

Live Video

Fig. 15. Microsoft Windows’ screen area settings. Note the change in size of the camera windows, as the screen area changes—camera 2 is highlighted for comparison. More cameras can be seen at once, and at higher resolutions (here five cameras at 320×240 resolution) when a recommended setting is used, as in A or B. Even at settings that are not recommended, video can still be viewed: some camera windows then extend beyond the monitor’s surface. At any setting, camera windows can be dragged as needed and the player window scrolled.

!!!!24 To change a PC monitor’s Display Properties

1. On the Microsoft Windows' desktop, click Start. A list of menus appears showing the

Settings menu.

2. Click Control Panel on the Settings menu. A Control Panel window appears.

3. Click the Display icon, in the Control Panel window. The Display Properties window appears.

4. Click the Settings tab, in the Display Properties window.

5. Drag the slider in the Screen area. Recommended values are listed in table 2.

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View: Operator Guide

Table 2

Microsoft Windows: Display Properties, Settings

Screen area (pixels)

1600 by 1200 yes

1280 by 1024 yes

1152 by 864 no

1024 by 768 no

800 by 600 no

640 by 480 no

* Video can still be viewed and worked with by using smaller screen area settings; see figure 15.

!!!!25 To change a PC monitor’s Refresh Rate

1. On the Microsoft Windows' desktop, click Start. A list of menus appears showing the Settings menu.

2. Click Control Panel on the Settings menu. A Control Panel window appears.

3. Click the Display icon, in the Control Panel window. The Display Properties window appears.

4. Click the Settings tab, in the Display Properties window.

Recommended by Honeywell for viewing higher video resolutions

5. Click Advanced…, on the Settings tab. It takes a few seconds before a General tab and others are displayed in another window.

6. Do one of the following:

• Click the Monitor tab. You can change the Refresh Frequency, as needed.

• Click the Adapter tab, then click List All Modes…. You can change the refresh

rate (Hertz) along with a screen area with one click, as needed.

7. Click OK. The tabs for advanced settings disappear and the Display Properties

window is shown.

8. Click Close. For some settings, you need to restart your computer.

Higher refresh rates can alleviate eye fatigue when monitoring video over time.

Not all monitors and video cards support the recommended resolutions or offer various refresh rates. Consult the documentation supplied with your monitor and video card.

Recorded video

For recording video, your organization’s Multi SA sets a resolution, depending on storage and application needs. Resolution settings for recorded video are discussed in the Admin user guide, K5403. The flexibility of setting resolutions independently for recording video contributes to optimal system performance.

The setting for the resolution of recorded video does not change when live video alters its resolution on-the-fly.

2–10

2.2.2 Sizing Camera Windows

Optimal rendering

As an operator makes a camera window larger or smaller, the resolution of its video image changes. The resolution is optimized for window size and speed of delivery.

Live Video

For live work, video at higher resolutions makes more use of the processing power of an operator’s PC.

Sizing camera windows

An operator can size camera windows optimally for a given resolution.

!!!!26 To size a camera window optimally for a resolution

1. While running a Live session, right-click on a camera window’s video. A small

menu appears on the video. See figure 16.

2. Point to, or click Video Resolution to display a list of resolutions.

3. Click a value. The menu vanishes and the camera window is sized optimally.

Fig. 16. Menu available in a camera window during a Live session.

Resolution gauge: amount of resolution

After sizing a camera window, a resolution gauge reports if resolution is low, high or in between. The icon is shown in figures 17 (for NTSC) and 18 (for PAL).

Fig. 17. Resolution gauge for NTSC cameras: one of five resolutions is dynamically assigned.

Fig. 18. Resolution gauge for PAL: one of four resolutions is dynamically assigned.

Set a Multi-Media unit to use either NTSC or PAL cameras; both types cannot be used on the same unit.

2–11

View: Operator Guide

Resolution gauge: metering

When an operator sizes a camera window smaller or larger than optimal, marks appear in the rectangles of the resolution gauge. Figures 19 and 20 illustrate metering, when an operator sizes a camera window with the mouse. The icon’s bottom row behaves the same way for NTSC and PAL.

Fig. 19. Meter in resolution gauge: Camera window is stretched from smaller than optimal size to optimal size.

Fig. 20. The resolution gauge reports how far or close a camera window is from optimal size.

Maximum resolution: technical note

At the highest resolution (NTSC: 704 × 480 pixels; PAL: 704×576 pixels), View displays an image using all of the pixels obtained from a CCTV camera’s signal.

2.2.3 Beyond Resolution

See also

audio. See 8.3: Recorded Audio on p. 8–2.

data. 11.1: Live Data, p. 11–1.

Live Video. 2.0, p. 2–1.

scheduling. See 12: Scheduling, p. 12–1. A Multi-Media unit can be scheduled to

suspend the recording of video feeds.

3–8

4 Troubleshooting Video

4.1 Adjusting a Video Feed

Camera attributes of video feed

To adjust the video feed of cameras, ask your Multi-Media system administrator (Multi SA) or View operator that has the right to run maintenance sessions. Video feeds are adjusted individually for each camera while running a maintenance session.

You can adjust a video feed’s:

• brightness

• contrast

• hue

• saturation

• gain (AGC)

Fig. 34. The Motion and PTZ selections show different controls.

Honeywell recommends you leave the gain to automatic.

To do so leave/set a checkmark in the AGC box on the Video tab, during a maintenance session.

4–1

View: Operator Guide

The cameras connected to a Multi-Media unit are detected automatically. You can name a camera and adjust a camera’s picture settings during a maintenance session.

!!!!47 To configure a Rapid Eye site’s camera(s)

1. Run a maintenance session at the site.

2. Click the Video tab and adjust Picture controls as needed. See figure 34. The

3. You have the option of renaming cameras as shown in figure 34.

Right to change camera settings

A View-operator account may not have the right to run a maintenance session to modify a camera’s configuration. Ask your Multi SA about account rights and camera settings.

Honeywell recommends that changes to camera settings be tested by running Live and Retrieval sessions, by a View operator or by the Multi SA.

Extreme settings can produce recorded video that might not meet your organization’s security needs.

adjustments are made on the fly; you do not need to click the Apply button, as for older Multi units.

4.1.1 Configuration Tips

Common sense caution

The flexibility that Multi offers lets you configure the system beyond the capacity of Multi to perform to your configuration specification. In these situations, you will observe slower live video and other symptoms of an overtaxed system.

In a straightforward usage situation, such as when Multi-Media unit is used as a Digital Video Recorder (DVR), recording rates can reach those listed in table 14:

Table 14

Multi-Media unit recording rates

capture cards in unit images per second* per unit

1 20

2 40

3 60

4 80

* This ideal maximum depends on the complexity and motion of images.

4–2

Troubleshooting Video

Fig. 35. High recording rates can slow live sessions.

System priority

If overtaxed, the priority of a Multi-Media unit is always to capture and store video, audio, data and alarms. This may result in slower service to View operators. If the video you are observing appears sluggish, Honeywell recommends that a Multi SA:

• Set similar recording rates for all cameras. Try to set up similar recording

rates for all cameras. For example, setting a recording rate to 1 or 2 fps for all cameras lets Multi perform image capture efficiently. A Multi-Media unit will not work as efficiently if you set some cameras to rates of less than 1 fps and other cameras to higher rates.

• Motion detection. Enable motion detection only on cameras where you need to

monitor motion.

• Data recording. When enabled, rules to log events or generate alarms should

only be set for important data. Rules that generate many alarms can slow performance.

• Close unnecessary camera windows. Fewer open camera windows increases

the speed of the other video feeds being displayed from that site. To discard a video feed from monitoring in a Live session, close its Camera window; see figure 10 on p. 2–4, in section 2.1.3: Managing Video Feeds.

• Set Recording Rate to a lower number. See figure 35. If you have a

configuration that is putting lots of demand on a Multi-Media unit, set your total recording rates to not exceed a total of 32 fps for all cameras combined. This will reserve some hardware capacity to deliver all of the other services that are being asked of the Multi-Media unit.

Slow video due to other software

View makes use of Windows video resources and your PC’s CPU. Other software that makes heavy use of these resources—software for: graphics, CAD, music listening—can hamper the delivery of video to your desktop. Network intensive applications—large downloads, backups can also slow things down. Neither affect the recording of video, only its delivery.

4–3

View: Operator Guide

4.2 At the Source…

Cameras in the environment

Normal operation of View can reveal weaknesses in the position of cameras. Video surveillance can be hampered by:

• blind spots. Mobile equipment, vehicle docking, renovation work, and so on.

• environmental lighting. a camera can be rendered ineffective by direct sunlight,

artificial lighting or their opposite, darkness.

• environmental conditions. Condensation, excessive heat or cold, even a dirty

camera lens, due to dust or grease can be common over time and require onsite maintenance.

Report problems with camera position to your organization. A discussion of good camera position, corrective photography, and so on, are beyond the scope of this guide. For such background questions, see reference works such as:

• Kruegle, Herman, CCTV Surveillance: Video practices and technology,

Butterworth–Heinemann, Newton (MA), 1995

• Newman, Oscar, Defensible Space: Crime Prevention Through Urban Design,

Macmillan, New York, 1973

4–4

5.1 Setup

Before you can use motion search, your Multi SA needs to run a maintenance session to enable Motion detection for each of the cameras whose video may eventually be searched for motion.

!!!!48 To enable motion detection

• See the Admin User’s Guide.

5 Searching for Motion

Motion search works only if “motion detection” was enabled during the recording of the video that you plan to search.

Fig. 36. Motion button, for starting a Motion session.

Starting a Session

Fig. 37. Online reminder of what comes next when searching for motion.

!!!!49 To start a Motion Search session

On the Site action tab, either:

• right-click the name of the site you plan to search. Click Motion on the menu

that appears.

• click the name of the site you plan to search, then the Motion button on the

View toolbar.

5–1

View: Operator Guide

A “Search for Motion at [sitename]” session appears in the session pane.

Contextual help

A reminder of the next step that you need to take is displayed near the upper-right corner of the Search for Motion window. See figure 37, above.

5.2 Preparation

Fig. 38. Steps to prepare a search for motion.

!!!!50 To prepare a motion search

1. Click Motion Search and click the arrow in the Stream box to display a list of the site’s cameras. Other streams are not listed in a Motion Search. Select a camera from the Stream list. See #1 in figure 38.

2. Indicate date and/or time by clicking and typing in the From and To boxes. A calendar utility is available by clicking the From and To arrows.

3. Click Fetch. Two frames of video are displayed: an initial frame from the “From…”

time and date, another, final frame, from the “To…”. The initial frame is enlarged, for setting search options.

4. Do one of the following:

• Click Search. The “Search” button changes to either: Redefine or Stop, in case

you need change the motion options and search again.

• Use Motion Threshold options or Masking that Detects Motion, as explained

shortly, in 5.2.2 and 5.2.3.

5–2

5.2.1 Early “From”; Future “To”

First available video

From. If the “from time…” for a motion search is a time at which the unit was not recording video, the first image after the requested time is displayed. A flashing later media icon appears, indicating that the image in a still frame is later than the “from time” requested. See figures 39 and 40. The earliest date that can be selected using the calendar utility is January first, 2000.

Fig. 39. The icon for the later media indicator resembles a clock face.

!!!!51 To obtain the time offset of later media

• Click the later media icon. If the image is dark, check the time in the Offset

Image Time window to find out if, for example, the video was recorded at night.

Searching for Motion

Fig. 40. Requesting video from a time when none is available.

Future date and time

To. Requests for a future date or time cannot be requested.

Power outages and so on, can temporarily stop a unit from recording. When recording resumes, there is a “hole” in the video archive. These holes can cause the later media indicator to appear.

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View: Operator Guide

5.2.2 Motion Threshold

Options can be ignored

The simplest way to obtain a report of motion in the video is to click Search after clicking Fetch; see procedure 50 in 5.2, above. Use of Motion Threshold or Masking that Detects

Motion, explained in this section and 5.2.3, are optional. If this is your first read-through of these options, please skip to p. 5–7 for 5.3: Search Report, and come back to find out about the search options later. See figure 41.

Sensitivity. Threshold for reporting movement. Moving the slider right of center picks up smaller movements. Setting the slider to the far left turns off motion search. Slider range of magnitudes: 1 to 100.

Interval. Minimum amount of time, in seconds, between reports. Two or more occurrences of movement within the interval are reported as a single item in the motion search report. Adjust the interval as needed. Range: 1’’ to 9999’’ (or 2h:46’:39’’).

Fig. 41. Detection options toolbar: Sensitivity and Interval.

5.2.3 Masking that Detects Motion

You can focus View to search for motion only on areas of the video that you mask.

Mask buttons

Show / Hide masking grid. Toggle for the presence/absence of a grid overlay on

the video image, to help select the area(s) used to search for motion.

Show / Hide mask and Enable/ Disable mask edit. Toggle, to search for motion using either a partial area (mask) or the full area of a video image. When enabled, only the areas that you have masked are searched for motion. See figure 42. Procedure !52, below, explains how to focus motion search on part of a video feed. The mask(s) can also be shown during the playback of video, in a Motion Search session. To save a mask, see 5.7.1, Repeating a Motion Search, on p.5–16.

5–4

!!!!52 To focus motion search on an area of a video feed’s picture

Searching for Motion

1. After preparing a motion search, as explained in 5.2, Preparation, click

the Show / Hide mask button. You have the option of clicking the Show / Hide masking grid button.

2. On the larger image, click where you need the motion search to occur. Blocks appear as you click on the image. You can click as many times as needed. See figure 42.

!!!!53 To remove a block in a mask

• Click the block.

!!!!54 To view more masking commands

• Place the mouse pointer on the large video image of a motion session and

right-click. A menu appears, showing global masking commands. See figure 42.

Fig. 42. Enlarged detail of image used during a motion search.

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View: Operator Guide

Global masking commands

Show mask. Displays/hides where the search for motion occurs. When masks are hidden, the entire area of the video is searched.

Show grid. Toggle to display a grid overlay, to help select the area(s) used to search for motion. Works like the Show / Hide masking grid button.

Set all. Covers the entire area of a video image with a mask. The mouse can then be used to remove part of the mask, as needed. When used with the Invert Mask command, small areas can be excluded from a search. See procedure !56, below.

Clear all. Removes all masks from the image area. The mouse can then be used to add new masks.

Invert mask. Unmasks masked areas, and masks unmasked areas.

!!!!55 To mask a larger area with one click

• Press and hold the Ctrl key on the PC’s keyboard, then click the larger image.

!!!!56 To exclude an area from a search

1. After preparing a motion search (see 5.2, Preparation), click

A larger mask (3x3 blocks) is inserted

, the Show / Hide mask button. You have the option of clicking , the

Show / Hide masking grid button.

2. Click on areas of the image where you need to exclude a search for motion. As

you click, blocks appear. See figure 42.

3. Show the masking commands, by placing the mouse pointer on the large video image and right-clicking.

4. Click Invert Mask.

5. You have the option of saving the mask, along with other search options, see the procedures in section 5.7.1: Repeating a Motion Search.

5–6

5.3 Search Report

!!!!57 To obtain a report

• After preparing a motion search (see 5.2, Preparation), and using the optional

motion options, click Search. A motion search report is produced. See figure

43.

Motion is reported each time it is detected between the From and To date and time.

Searching for Motion

Fig. 43. Motion search report.

5.3.1 Report Options

Magnitudes filter (Filter Mag.)

In figure 43, you can see that the leftmost column of a report shows the magnitude, or how strongly a video image has changed. Low magnitudes of 10% to 20% indicate that gradual changes in lighting or slow movement are being detected. Higher magnitudes (70% or more) usually mean quick motion or sudden, dramatic changes in lighting.

!!!!58 To customize the range of magnitudes reported

1. After obtaining a motion search report, click in the magnitude filter’s Filter Mag. From or To boxes, as needed.

2. Adjust the value by either:

• typing a value

• clicking on the arrows at the right-hand side of the box.

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View: Operator Guide

Example

To obtain a report of only the highest magnitudes, say from 90% to 100%:

• click in the From box and then type “90”, without quotation marks. The report is

updated on-the-fly.

Fig. 44. Detail of selection in frequency chart of a report.

Selecting items in the report

You can select one or more items in the report using either:

• the list of every detected motion.

• the density chart, at the top of the report. See figure 44.

Zoom

The frequency chart of a selection of items can be zoomed for an enhanced view of the chart between reports of motion detection. See figure 45. You can double-click a vertical bar to see the video excerpt associated with it.

Trim

The Trim button works when you have zoomed the frequency chart, showing only your selection of items in the list. Together with the magnitudes filter, Trim can help reduce the amount of items in a motion search report, for using the report with other software.

Norm

The Norm (normal) button cancels the zoomed view of the frequency chart. The frequency chart for the whole report is displayed.

5–8

Unselect

To show the report without any highlighting, click Unselect.

Searching for Motion

Fig. 45. Effect of Zoom button on selection of list items. Zooming makes a cluster of items appear more spread-out, and facilitates a finer selection.

Items that are out-of-order in the list

Setting the clock on the Multi-Media unit back in time can produce such results. The items are still in order, even if the time index contradicts the list.

5.4 Video from Motion Search

!!!!59 To view video of results in the Motion Search session

In the motion search report, do one of the following:

• double-click a list item. The video excerpt plays in the Working Frame of the

Search for Motion window. See figure 46.

• click Video. Video from the first item in the motion report plays in the Working

Frame of the Search for Motion window.

• select one or many items, then click Video. Video plays, starting at the time of

the first of the selected items.

Video is shown using the camera that detected the motion.

Video keeps playing until you stop it or until the Motion Search session is closed.

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View: Operator Guide

Fig. 46. Detection options toolbar: Sensitivity and Interval.

You can control the playback using the playback toolbar, much as you would in a Retrieval session. See figure 47, in the next section.

5.4.1 Video Controls for Motion

Replay video: seeing a video excerpt again

The Replay button restarts an excerpt of video.

Step / next frame

Click repeatedly, as needed, to view video frame-by-frame. Useful if the pause button is clicked just a moment too soon. While video is playing, clicking Step / Next Frame pauses the video. Click again to see the next frame of video.

5–10

Fig. 47. Buttons on the video toolbar of a Motion Search session.

Searching for Motion

Fast-forward to next event

The fast-forward button speeds up video, then slows down video to 1x speed (auto1x), four seconds before the video shows the detected motion. The slowing of video is a cue that motion is about to be displayed. After you have witnessed the motion, you have the option of leaving the video at 1x speed or of clicking the fast-forward button again, speeding up video leading to the next instance of motion. This behavior can be defeated; see procedure !61.

!!!!60 To optimize watching video from motion report

1. After obtaining a motion search report, double-click a list item or a bar in the frequency chart. The video excerpt plays in the working frame.

2. Click

of pre-detection video, then slows to normal speed (1x) a few seconds before motion is detected, and remains at normal speed. You have the option of clicking the pause button as needed.

3. To view the next instance of motion, click

!!!!61 To use fast-forward without any slowing

• Set the slider for playback speed to its rightmost setting (“Fast”). See figure 48.

Fig. 48. Fast-forward options

Viewing video of events just prior to detection of motion

You can adjust the amount of video seen before motion was detected, using the Mins. Pre. (minutes of viewing, prior to detection) box. See figures 49 and 47.

on the Motion Search toolbar. Video speeds up through the minutes

as needed.

Fig. 49. Setting the minutes of pre-detection viewing

By default, the preview is set to two minutes. You may not need to adjust the amount of

time spent on pre-detection viewing, due to the enhanced

!!!!62 To change the amount of pre-detection viewing

1. After obtaining a motion search report, click in the Mins. Pre. box.

2. Adjust the value by: typing a value, or by clicking the arrows at the right-hand

side of the box.

fast-forward button.

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View: Operator Guide

5.5 Opting for a Retrieval Session

Video from many cameras

To view video from many cameras, at the time that the motion was detected, a Retrieval session can be started from a Motion Search session.

!!!!63 To view video in a Retrieval session

1. Select one or many items in the Motion Search report.

2. Click Retrieval. A Retrieval session starts, starting at the time indicating that motion was detected, using all cameras. A box is added, showing that a Motion event is being shown. When many items are selected, they are listed in that

Retrieval session’s item box. See figure 50.

Fig. 50. An item box appears along with a Retrieval session when an operator starts Retrieval from a Motion Search session.

Returning to the motion search report

The Motion Search report is still available, if you need video reported at other times.

!!!!64 To return to a Motion Search from a Retrieval session

1. Either:

• Minimize the Retrieval session to make the motion Search session visible.

• Drag the Retrieval session aside. If the tear-away player is maximized, “restore

down” the Retrieval session before dragging it aside.

• Close the Retrieval session.

2. In the Search for Motion… window, either:

• double-click a list item. The video excerpt plays in the working frame of the

Search for Motion window. See figure 46.

• select one or many items, then click Retrieval. A Retrieval session starts, using

all cameras and starting at the time of the first of the selected items.

5–12

5.6 False Positive Reports

Motion search can be triggered by changes in lighting or movement outside of an area of interest.

5.6.1 Flashing Lights

A Source of false positives

A computer monitor can also be a source of false positives. To unmask it or a flashing light from a search for motion, see figure 51.

!!!!65 To mask out a flashing monitor

Searching for Motion

1. After preparing a motion search (see 5.2, Preparation), click

Hide mask button.

2. Click on areas of the image where there are computer monitors, television sets or other sources of flashing light that need to be excluded from a search for motion. As you click, blocks appear. See figure 51, image 2.

3. Show the masking commands, by placing the mouse pointer on the large video image and right-clicking.

4. Click Invert Mask. See figure 51, image 3.

, the Show /

Fig. 51. Masking sources of false positive reports. Here, the flashing of a PC monitor is masked, followed by the Invert Mask command.

Procedure !!!!56, on p. 5–6 also explains how to exclude an area.

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View: Operator Guide

5.6.2 Smaller Detection Masks

The easiest solution for false reports of motion is to use smaller masks to search for motion. For example: to search for the opening of a door, when many people walk by that door, set the motion search mask on the top corner of the door. See figure 52.

Fig. 52. A small detection mask. Dotted line shows lower bound of the mask.

Motion masks behave differently when used to trigger alarms. Read about motion detection in the Admin User Guide.

5–14

Fig. 53. Masking the entrance/exit to a parking lot. You can search for arrival and departure times by using masks at entry points to an area, and/or at the boundaries of an image. Use of a mask excludes unmasked areas from being searched for movement.

5.6.3 Using Highlighting

Motion Highlighting. Enables/disables the highlighting of motion. If you are getting more reports of movement than you expect (false positives), click the Motion Highlighting button, while running a video feed. This lets you “see motion” as it is detected by a Multi-Media unit: when enabled, moving objects produce colored pixels. The color indicates if Multi will report the movement or not. For the location of the button, see figure 47.

• red or green. Indicate motion at or above the detection threshold.

• blue. Indicates motion that is below the threshold of Sensitivity or detected

before the time set in Interval has elapsed. This movement is not reported. If you need it to be reported, adjust the time of Interval and/or the Sensitivity. See procedures !66 and !67.

!!!!66 To turn motion highlighting on or off

1. After preparing a motion search (see 5.2, Preparation) and obtaining search results (5.3, Search Report), view video of a result.

Searching for Motion

2. Click

Changing how a Multi-Media unit sees motion

Sensitivity. Moving the slider right of center shows movements more as red or green; less as blue. Setting the slider further left makes movements shown more as blue, then not at all.

!!!!67 To adjust for false positives or false negatives

1. Using the information reported by motion highlighting, make a mental note if

too much or too little movement is being detected.

2. Click Redefine. The button is renamed to “Search”.

3. Adjust the Sensitivity slider. Set it towards the right if too little movement was

being detected; set it to the left if too much movement is detected.

4. Lengthen or shorten the time of Interval.

5. Click Search. You have the option of clicking Stop and redefining further.

, the Motion Highlight button.

5.6.4 More Solutions

Camera position. For false positives that occur at the edge of camera windows,

consider repositioning a camera. Placing a camera on the ceiling gives an odd view but may mask flickering naturally. Movement from cars on a roadway, outside the area of interest, can also be remedied by repositioning a camera.

Report customization. Customize the range of magnitudes reported, as explained in

5.3.1, Report Options.

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View: Operator Guide

5.7 Saving & Reusing Search Data

You can save the:

• date and time for a motion search and its motion detection options for reuse.

- and/or -

• lists of movement found in the video or edited lists, for further use with word

processing software or spreadsheets.

5.7.1 Repeating a Motion Search

!!!!68 To save the date, time, mask, motion options

1. You have the option of saving all preparation settings by clicking Save Cfg (“save the configuration settings”). A dialog appears for saving the information as a computer file.

2. Type a filename and select a folder, as needed.

3. Click OK. The information is saved in a file that has a .rmc extension.

!!!!69 To reuse a date and time for a motion search

1. In a Motion Search session, click the arrow in the Stream box to display a list of

the site’s cameras. You can see the arrow in figure 38 on p. 5–2.

2. Select a camera from the Stream list.

3. Click Load Cfg (“load the configuration settings”). A dialog appears for

selecting a computer file.

4. Select a file with a .rmc extension, and folder as needed.

5. Click OK.

6. Click Fetch, and then click Search.

Reusing settings on the same video generates the same motion detection report. For a different report, change the motion options, the date and time or both.

5.7.2 Using a Report

A motion search report can be saved as a text file, then opened using a word processor, for further enhancement.

!!!!70 To Save a motion Report as a text file

1. After obtaining a motion search report, click Save. A dialog appears for saving

the information as a computer file.

2. Type a filename and select a folder, as needed.

3. Click OK.

You have the option of filtering the magnitudes and/or trimming the report before saving it as a text file. Only the items in the list are saved.

5–16

6 Alarms and Events

6.1 About Alarms

Flexibility

A Multi system administrator (Multi SA) can set a Multi-Media unit to:

• log events and/or have them trigger an alarm. No special hardware is needed

for such alarms: they ring on an operator’s PC. By default, some events are always logged, for administrative purposes.

• send alarms to a designated PC. Such a PC is then known as a Multi-Media

alarm station. See 6.10: Alarm Station, starting on p. 6–20.

Fig. 54. A Multi SA can set a unit to send alarms to a specific PC.

Alarm notification

When an alarm reaches a View operator’s PC, the alarm bell icon in View appears to vibrate and the PC produces a beeping sound (figure 55).

Fig. 55. The alarm bell icon in View software

To stop the ringing of an alarm, click the alarm bell icon, shown in figure 55

Alarms are not acknowledged; only the ringing stops. Ringing resumes if session is reopened.

6–1

View: Operator Guide

Viewing video from the time of the alarm

A View operator has the option of customizing if and how video from the time and site of the alarm is received. Video can be seen:

• immediately. Live video from the site where the alarm was sent is seen full-

• on request. See 6.3: Alarm Session. Video from multiple alarms can be

Event processing

screen. See 6.2: Live-alarmed Session. Alarms are then acknowledged and rearmed as needed.

managed, with video retrieved as needed.

Fig. 56. Once set to “alarm”, an event can trigger an alarm in View. The alarm’s information is stored in the Multi central database after the alarm is acknowledged.

6.1.1 Customizing Alarms

Flexibility

Options for customizing alarms can be changed as needed.

!!!!71 To customize alarm options in View

1. Display the Alarm Handling Options, by using the main View menu to click

Options and then Alarm Handling…

2. Select options as needed. Click OK. See figure 57.

Fig. 57. Multi options for video delivery options during an alarm

6–2

Alarms and Events

Options

Run live alarm session on alarm. Running a live session while an alarm is pending causes live video of all cameras at a site to be displayed full screen. Receiving an alarm during an alarm session does not open a Live-alarmed session. See 6.2: Live-alarmed Session.

Beep on alarms. Makes the operator’s PC produce and repeat a short, pitched, electronic tone when a Multi-Media unit reports an alarm. An operator can use this feature even if the PC does not have speakers or a sound card. The large alarm bell icon still vibrates when Beep… is disabled.

Launch retrieval on selection from alarm list. During alive-alarmed session, it may be more interesting for the operator to retrieve video from the time of the event, than to view live video from the site. The option enables you to start a retrieval session from the time of the alarm, by selecting an alarm from the alarm list in the live alarmed session. See figure 58. The option can be disabled by removing the checkmark.

Automatically acknowledge (ACK) alarms. During a live-alarmed session, makes the small alarm bell button acknowledge all alarms from that site. See figure 58. The small alarm bell button is not the large alarm bell icon, illustrated in figure 55; clicking the large icon only stops the beeping.

Fig. 58. Live Alarmed toolbar detail. For context, see figure 59.

Automatic record for live alarm. Recording a clip starts immediately when an alarm is received at the operator’s PC. Preparation.

Accept Alarm Callbacks. Setting for PCs designated as Multi-Media alarm stations.

Set Limit of callbacks to n. The “n” is a number from 1 to 16; the maximum number of

units from which callbacks are accepted before more are turned away to callback other alarm stations.

Something to watch out for…

Alarms can be scheduled not to trigger at certain times or days. See 12.2: Alarm Schedule, on p. 12–5.

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View: Operator Guide

6.1.2 Alarm Rights for Operators

!!!!72 To receive and process alarms

A View operator needs the Multi SA to:

1. Add the Process alarms right to a View-operator account.

- and to -

2. Grant access to sites set to send alarms.

Time limit for operating sites: suspended while processing alarms

Operator accounts restricted by a time limit for operating Multi-Media units do not show a countdown when processing alarms: the time limit is cancelled while processing alarms. Alarms usually mean some type of emergency is occurring, which may require more time to be dealt with.

Setting an alarm

Setting an alarm requires additional user-account rights. See 6.7: Setting an Alarm.

6.2 Live-alarmed Session

When an alarm is triggered...

If an operator is connected to the Multi site sending the alarm, a “Live Alarmed” session takes up the entire PC screen (The Live Alarmed window is maximized) and all cameras at the site are displayed.

For systems with many Multi-Media units

During a full screen LIVE alarm session, the name of the site is in the window’s title bar. When alarms are received from two or more sites, Multi is designed so that they be dealt with site-by-site, to avoid confusion.

!!!!73 To retrieve video recorded at the time of an alarm

1. Select the “Launch a retrieval on selection from alarm list” option as

explained in 6.1.1: Customizing Alarms. This makes a checkmark appear next to the list of alarms, under the live-alarmed toolbar. See fig. 58.

2. Click the arrow to view the list of alarms. Note: there can be one or more

alarms.

3. Start a retrieval session by selecting an alarm from the list. The retrieval session

starts in a new tear-away player.

6–4

Alarms and Events

Fig. 59. Location of toolbar in a full-screen Live Alarmed session. This Multi-Media site is using only four of a possible sixteen cameras.

6.2.1 Clip of Alarm Video

A clip of all live cameras can be made manually or automatically.

Preparation

• Automatic. Select Automatic record for live alarm box, as explained in 6.1.1:

Customizing Alarms. During a Live-alarmed session, the clip starts recording without prompting, in the background.

• Manual. Remove the checkmark in the Automatic record for live alarm box,

as explained in 6.1.1: Customizing Alarms. During a Live Alarmed session, click

on the Playback toolbar. The color of the button changes to red, indicating

that video feeds are being recorded.

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View: Operator Guide

!!!!74 To stop making a clip during an alarmed-live session

1. To stop recording, do one of the following:

• click

• close the live alarmed session.

2. Either:

• save the clip. Type a name for the clip in the Save dialog that appears and

click OK.

• discard the clip. Click Cancel.

the recording-a-clip button

6.3 Alarm Session

Depending on your selection of alarm handling options, a live alarm session may be disabled. You can use an alarm session to see the list of alarms and/or acknowledged alarms at a site.

6.3.1 The Alarm Session Window

You can run an alarm session even if no alarms are set or ringing.

!!!!75 To run an alarm session

1. Using View, select a site on the Sites list.

2. Do one of the following:

• Select the site; then click

• Right-click on the site name; click Alarm on the shortcut menu.

- or -

• Select the site; then click Alarms on the Actions menu.

3. If many connections to the unit are available, a Connections dialog appears.

Choose the network or dial-up connection that your Multi SA recommends you use and click OK. An alarm window is displayed in the session pane. See figure

60.

A Connections dialog does not appear if there is only one connection.

on the toolbar.

6–6

6.3.2 Acknowledging an Alarm

Why acknowledge (ACK) before REARM?

When operators ACK alarms, the alarms remain listed, for operator reference. Alarms cannot be triggered again if not rearmed. This can be simpler than turning alarms off, for example: during construction work or other temporary onsite situations. See your security officer about alarm handling and alarm suspension.

!!!!76 To acknowledge an alarm in an alarm session

1. Start an alarm session, or switch to one. If you are not sure how to do so, see

6.3: Alarm Session, above.

2. Select an alarm. A red, octagonal, status icon (

alarms. See figure 60.

3. To acknowledge the alarm, click ACK (acknowledge). Its icon changes from

red to blue, and takes its chronological place in the acknowledged part of the list. If other alarms remain unacknowledged, an alarm may keep ringing.

Alarms and Events

) identifies unacknowledged

Clicking ACK ALL acknowledges all of the alarms at once.

The alarms are sorted chronologically.

Fig. 60. Alarm session components. A red square around a site’s connection icon indicates that a site is sending alarms.

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View: Operator Guide

!!!!77 To acknowledge all alarms in a live-alarmed session

1. Set your copy of View to “Automatically acknowledge alarms”, as explained

2. In a live-alarmed window click the small

in 6.1.1: Customizing Alarms.

on the toolbar. An “(A)” appears

next to alarms in the alarm list.

If Automatically Acknowledge Alarms is not enabled

the button only stops the alarm bell.

If disconnected...

If you end the alarm session before acknowledging the alarm, or are disconnected from the site, the alarm is kept active, and is again reported when you run the next alarm session.

6.4 Rearming Alarms

Alarms on a Multi-Media unit can be rearmed with or without acknowledgment. Once rearmed, if the event occurs again, a fresh alarm can sound at the Multi operator’s station.

!!!!78 To rearm an alarm in a live-alarmed session

1. Select an alarm; the alarm can be active or acknowledged.

2. Right-click the alarm list. A menu is displayed.

3. Click Rearm.

!!!!79 To rearm an alarm in an alarm session

1. Start or switch to an alarm session.

2. Select an alarm. A red, octagonal, status icon (

alarms; a blue icon, acknowledged alarms.

3. Click REARM ALL.

) identifies unacknowledged

Clicking REARM ALL resets all alarms, acknowledged or not.

6.5 Video from Site of Event: Options

Run a Retrieval session

Video from the time of the event that triggered the alarm, can be displayed. See procedure !80.

Go live

You can elect to obtain live video from the site, instead of recorded video. This can be especially effective when an event is still in progress. See procedure !81.

Make a clip

A clip of recorded video from the time of an alarm can be produced as explained in 7.1: Making and Saving a Clip, on p. 7–1.

6–8

Alarms and Events

!!!!80 To view recorded video from the time of an alarm

1. While running an alarm session, select an alarm from the session’s tear-away

player, as explained in 6.3: Alarm Session.

2. To start a Retrieval session from the time of the alarm, click Video. When a site

has many cameras, you are asked to select one or more. See figure 60 and 61.

3. To watch video obtained before or after the time of the alarm, use the jump-to-

time slider as needed. For other controls, see 3.2: Controlling Playback, on p. 3–3.

4. To display the Alarm session, click “Alarms”, below the name of the site on the

Site action tab.

Fig. 61. Retrieval session started from an Alarm session. An alarm is selected, then Video is clicked. The Retrieval session has been dragged down, revealing the Alarm

session in the background. For the location of Video button in an Alarm session, see figure 60.

!!!!81 To view live video after receiving an alarm

• Start a live session at the site of the alarm; how to do so is shown in section

2.1.1: Starting a Live Session, on p. 2–1.

- or -

• Enable Run Live Alarm... as explained in section Live-alarmed Session on p.

6–4.

6–9

View: Operator Guide

Surveillance common sense

View operators may find that security video from outside world and customer-device events is usually more informative than from other events. For example, viewing video from the time of an alarm, caused by an intrusion detection sensor at your site, makes good sense. Video from the time of a session start might/might not make as much sense since the event did not happen at a Multi site. For a list of outside world, customer-

device and other events, see table 16 on p. 6–17.

6.5.1 Dealing with Multiple Alarms

!!!!82 To switch to video from one alarm to another

1. While running an alarm session, select more than one alarm from the session’s tear-away player. To select specific alarms, use MS-Windows mouse and keyboard techniques.

2. Click Video. When a site has many cameras, you are asked to select one or

more. A Retrieval session starts, displaying the date and time of the earliest alarm that you selected at step 1.

3. To display a list of the other alarms selected at step 1, click the arrow at the

right of the item box; an item box can be seen in figure 61.

4. Select an alarm in the list that appears.

5. To display the Alarm session, click “Alarms”, below the name of the site on the

Site action tab.

6.6 Controlling an Onsite Device: Output

Flexibility

Like other Multi features, use of outputs to control onsite devices is optional. Ask your Multi SA if such devices are connected to the Rapid Eye Multi-Media unit(s) in your system.

Taking action, before, during or after an alarm

You can use outputs to remotely control onsite devices such as lights, sirens, or gates.

Before you can use outputs ...

To use the outputs, View operators need specific rights in their user account. Your Multi SA has to:

• add the Use outputs and Live video rights to the user account. This enables a

View operator to run a live session and click the output buttons.

• grant access to the site(s) assigned to the operator by supervisor.

6–10

!!!!83 To use an output

• The outputs are displayed during a Live session. Click the output that matches

the device. Your Multi SA can inform you as to which output matches which device.

Terminology note

Outputs can also be referred to as general-purpose outputs (GPOs), in some technical documentation.

6.6.1 Peephole Application

One application for outputs is to remotely unlock a door after visual inspection of a doorway.

Preparations

Installation personnel wire two devices to a Multi-Media unit:

• the locking mechanism of a security door (or gate)

• a doorbell.

The Multi SA sets the Multi-Media unit’s input connected to the doorbell, to trigger an alarm and sets up the sites Multi-Media unit to call an alarm station. The Run live alarm session on alarm option can be disabled, to taste.

!!!!84 To control access at a site (in this doorbell example)

1. At a Multi site that is setup as described at the beginning of this section (on p. 6–11), run an alarm session when an alarm rings. For the procedure, see 6.3: Alarm Session.

2. If the alarm is from the input connected to the doorbell, acknowledge it. For the

procedure, see 6.3.

3. Start a Live video session to view the caller. Live video sessions are explained

starting in section 2: Live Video, on p. 2–1.

4. Use the output that matches the door. For the procedure, see 6.6: Controlling

an Onsite Device: Output.

5. Rearm the alarm. For those procedures, see the following sections.

Alarms and Events

6.7 Setting an Alarm

Process

A maintenance session is used to set an event to trigger an alarm, as illustrated in figure

62. If your Multi user account cannot run a maintenance session, your Multi system administrator (Multi SA) can inform you about which alarms, if any, are set on your Multi system.

Before you can set an alarm ...

Before you can start a maintenance session, your Multi SA has to:

• add the Modify configuration right to the user account. With this right, you can

start a maintenance session at a site and to set events to be ignored, trigger alarms or to be logged; this right also enables a View operator to configure cameras and to perform many other maintenance tasks. See your Multi SA for more information on the other tasks.

• grant access to the site(s) assigned to operator(s) by their supervisors.

6–11

View: Operator Guide

How can Multi events be processed?

Events are set during site-by-site maintenance sessions, to either:

• sound an alarm. View operators are warned when the event occurs. Operators

can use information about it, to search for video at the time of the event. See figure 56.

• be logged. The event name and its time are logged on the remote video unit.

Logged events are not listed during an alarm session. See figure 76 on p. 10–1.

• do both. An event can sound an alarm and be logged.

• do nothing. This is the default setting for some events. Unless set to do

otherwise, these events are not logged, nor do they set off alarms. See table 15 on p. 6–16.

6.7.1 Maintenance Session

!!!!85 To start a maintenance session

A maintenance session only affects the site that is selected.

1. Do either one of the following:

• select a site, then click

• right-click a site and selecting Maintenance in the shortcut menu

2. If a Connections dialog appears, choose the connection recommended by your

Multi SA and click OK. The maintenance tabs are displayed.

Wait for the “System Operational” message in the Feedback box. See figure 62 on p. 6–13.

!!!!86 To end a maintenance session

Do any one of the following:

• click

• click Disconnect on the Actions menu

• close the Maintenance window

on the toolbar.

6–12

• close View.

Using Apply and Restore

Apply/Reset button. Used after changes are made to Events and Data recording. The Apply/Reset button remains active, when you click another tab to which no changes

have been made.

Restore button. Works like an “undo”: the settings at the start of the maintenance session are re-applied. Quitting the maintenance session ends the possibility of restoring

previous settings at that site. For example, suppose that you make changes on a tab, click Apply, click another tab and click Apply a second time; clicking Restore brings the

Multi-Media unit back to the state that it was in, before the two “applies”. For an illustration of these buttons in the Maintenance window, see figure 62 on p.6–13.

6.7.2 Events

!!!!87 To set an alarm on the events tab

1. Continue or start a maintenance session. To start a session, see 6.7.1:

Maintenance Session.

2. Click the Events tab. Select a sub-tab, as needed. The sub-tabs on the Events

tab list Session events, System events, and so on—each with its own Log check box and Alarm check box.

3. Add a checkmark to the Alarm check box next to the event that you want to set

as an alarm.

4. Repeat steps 3 and 4 for other events, as needed.

5. Click Apply. From now on, should these events occur, an alarm is triggered in

View.

6. You have the option of ending the maintenance session.

Alarm doubling

Alarms and Events

When a Multi-Media unit has been setup to call back an alarm station, and you happen to be running an alarm session at the alarm station, an event at the site triggers a call and an alarm.

Fig. 62. Using maintenance to set events to report an alarm.

6–13

View: Operator Guide

6.7.3 Customer Device

Selecting a customer device

Your Multi SA configures your Multi system to deal with customer devices. For example, a retail store wants to obtain video of employees at a point of sale (POS), when goods are purchased. Figure 63 shows what the Data Recording tab might look like.

!!!!88 To set an alarm for a customer device

1. Continue or start a maintenance session. See 6.7.1: Maintenance Session.

2. Click the Data Recording tab. Customer devices are listed in the Devices box.

See the example in figure 63.

3. Select a device. Its events are listed in the Events box. Events are set by your

Multi SA. There could be no events for a device. The example in figure 63 shows events.

4. Select one event.

5. Add a checkmark to the Alarm box, the Log box, both or none.

6. Click Update.

7. For other customer device events, repeat steps 3 to 6, as needed.

8. Click Apply/Reset. From now on, should these events occur, an alarm is

triggered in View.

Fig. 63 . Events for a customer device are listed in a maintenance session. You can use these events to trigger an alarm, be logged, or both. Here, events from a cash register “device” are listed.

6–14

6.8 Multi-Media Event Reference

Flexibility

Your Multi SA, security personnel or View operators decide which events should trigger alarms.

Sources of events

• outside world. Events triggered by sensors connected to a unit or by Rapid

Eye’s motion detection.

• customer-device. Messages from a cash register, card swipe and so on, that

can be sent to a Multi-Media unit.

• Multi-Media unit. For notification a Multi SA of events at the unit. Extended

power outages that stop a unit can also be monitored by connecting a MultiMedia unit to an alarm panel. See 6.11: Fault Relay, on p. 6–21.

• View operator. An administrator can trace events caused by View operators,

such as use of a site, and so on. Notification of such events usually matters more than video.

Alarms and Events

Fig. 64. Alarms can be triggered by different sources.

By default, events are not set to trigger alarms. Setting events to trigger alarms is an option; alternatively, events can be set to be only silently logged for administrative purposes, and some to do nothing. See also 6.7: Setting an Alarm, on p. 6–11.

6–15

View: Operator Guide

Table 15

Event default settings for log and alarm

source event log alar

View operator Session: connect, reject and

disconnect

Multi-Media unit System: run-time failure, self-restart,

outside world Inputs: activate, deactivate

customer-device user defined: Not on Event tab; on

* Control Output 6 is unavailable as an event when Fault Relay is enabled. The Control Outputs on a Multi-Media LT unit remain available when its Fault Relay is enabled.

Maintenance: configuration, security, system files, synchronize time, clear storage, clear stream

Outputs: activate, deactivate*

reboot, no video recording, time server unusable, no synchronization in 24 hours, excessive system clock drift, SMART disk failure

Video: signal unlock, signal unlock

Motion: Not on Event tab; on the

Video tab.

the Serial Devices tab.

nil nil

“ “

log by default “

nil “

“ “

6–16

Table 16

Event reference, by source and tab.

Alarms and Events

Source Event in maintenance,

except where noted

outside

System: no video recording* a cut cable, dead camera, power

world

Inputs: activate, input ports 1

to 16 Inputs: deactivate, input ports 1 to 16

Video: signal unlock,

cameras 1 to 16

Video: lock

†

, cameras 1 to 16 a buggy camera; time since video

Motion: Not on Event tab; on

the Video tab.

customerdevice

View operator

user defined: Not on Event tab; on Serial Devices tab.

Session: connect, reject and disconnect

Maintenance: changes to

configuration, security, time, storage and so on…

‡

Outputs: activate, output

ports 1 to 8

Outputs: deactivate, output

ports 1 to 8

Cause: an alarm or log entry could indicate …

outage

security sensor has been triggered or the Multi-Media unit is booting security sensor has been reset or the unit is booting

cut cable, hardware failure in a Rapid Eye Multi Multi-Media unit, faulty camera… Can be momentary.

unlock helps troubleshooting

intruder, a change in lighting, fire, an explosion, vermin, and so on.

transaction made using hardware at a customer’s facility

use/misuse of View to connect to or disconnect from a site. Session rejections can also be watched

use/misuse of maintenance by an operator or Multi SA; for example to monitor Clear storage or Synchronize time by operator of View

use/misuse of an onsite device by a View operator ex.: locking a gate at a site, by remote control

use/misuse of an onsite device by a View operator ex.: unlocking a gate at a site, by remote control

System: no video recording* camera disabled by View operator

System: reboot use/misuse of Reboot command by

operator

Multi-Media unit

System: failure, self-restart,

†

reboot

power failure or catastrophic failure of unit

System: No video recording* failure of unit’s video hardware

System: time server,

no synch, clock drift…

failure of network or network’s time server

System: disk failure warning of imminent failure of storage

* Some events are repeated in the table: their source can vary. For example: an alarm triggered by an “outside world” events can also be triggered by rebooting a unit.

†

A Multi SA can set a Video lock event to be only logged rather than trigger an alarm.

‡

Some configuration settings can be changed onsite, using LocalView. These changes

are not logged nor do they trigger an alarm when the configuration event is set tot do so.

6–17

View: Operator Guide

6.8.1 Testing Alarms

It is a good idea to test the alarms that you set. Find out if you are better served with a Live-alarmed response from View. To set alarm options, see 6.1.1: Customizing Alarms, on p. 6–2.

6.8.2 Logging Events Silently

“Logged” events that do not produce an alarm are stored in the Rapid Eye Multi-Media unit, onsite. Logged events are not listed in the alarm log; to find them, see

10.2: Searching for Event Records, on p. 10–1.

!!!!89 To log an event

1. While running a maintenance session, depending on the type of event that you

want to set, either:

• Click the Events tab. There are sub-tabs on the Events tab—for Session events,

System events, and so on. Select a sub-tab, as needed. See figure 62, on p.6–

13. Add a checkmark to the Log box next to the event that you want to log.

- or -

• Click the Serial Devices tab. Select a device and one of its events. Then click

the Log box. The example in figure 63 shows a cash register Device and its

Events.

For customer data events, click Update each time.

2. Repeat steps 1 and 2 for other events, as needed.

3. Click Apply/Reset.

4. You have the option of ending the maintenance session.

6.9 Reading the Alarm Log

The Alarm Log displays all alarms at all sites, whether acknowledged, rearmed or new.

Fig. 65. Alarm Log Search. The date uses a format from the Regional Settings of your Windows Control Panel.

6–18

Alarms and Events

!!!!90 To display the alarm log

1. Using View, click the Log action tab. The buttons on the View toolbar may change.

2. Leave or select another “earliest date and time” in the Show Alarms from

boxes. See figure 65.

3. Leave or select another “latest date and time” in the Show Alarms up to boxes.

4. Click Display Alarm Log or

pane.

!!!!91 To input different times and dates

Click on the part of the time or date that you want to change. Then:

• press the cursor keys, → ←, move the cursor to another field, and the ↑ ↓ keys

increase/decrease a value.

- or -

• type a value, as needed.

You can display a calendar utility by clicking the arrow next to the date box.

!!!!92 To set the date using the calendar utility

1. Click the arrow next to the date box.

2. Click a date in the calendar. To go to another month, click the arrow keys next

to the month/year heading in the utility.

You cannot go beyond the limits of the log

Attempting to input or select dates or times beyond the limits of the log sets the input to that limit.

!!!!93 To find out about the earliest/latest alarm in the log

. The alarm log appears in the session

• Click

in the toolbar.

6–19

View: Operator Guide

6.9.1 Setting the Date for Correct Alarm Sorting

Multi-Media reports use true chronological lists of alarms only if care is taken to express the date in numbers.

Make the date display as “yyyy-MM-dd” in Microsoft Windows.

!!!!94 To set the windows date

1. Using Microsoft Windows, click Start.

2. Click Control Panel on the Settings menu.

3. Double-click the Regional Settings icon. A Regional Settings Properties window

appears. For Win2000 users: the icon is labeled “Regional Options” in Win2000.

4. Click the Date tab.

5. In the Short Date Style box, type “yy-mm-dd”. What matters most is that one

uses a “year, month, day” sequence and that months are expressed in numbers, not text. The double “m” and “d” ensure that single digits are padded with zeroes. For example, June 7 is expressed as 06/07. For Win2000 users: the box is labeled Short Data Format.

6. Click Apply.

7. Click OK.

6.10 Alarm Station

Alarm station definition

Although you can run many alarm sessions in sequence (a polling method), this may be inconvenient on Multi systems that rely on dial-up connections. Your Multi SA can configure a Rapid Eye Multi-Media unit to call a specific PC when an alarm is triggered by an event. Such a PC is then a Multi Alarm Station.

6.10.1 Alarm: Station vs. Session

Sites are set to call/callback Multi alarm stations by a Multi SA. Critical sites should be setup this way to ensure that alarms reach your alarm station, even when there is no alarm session in progress. For example, callbacks can be most effective for managing:

• A large number of sites. It can be impractical to start, use and end alarm

sessions on many video units, especially via dial-up. Having a Multi SA set up a callback frees you of polling the sites for alarms.

• 24/7 situations. Having a Multi SA set up a callback ensures notification of your

alarm station. Alarm sessions can be ended.

6–20

Alarms and Events

Speed of alarm notification

After you have set events to “alarm”, and alarm hardware connected to the video unit is triggered, notification of the event is either:

• immediate. Your Multi-Media units are networked to the alarm station or an

alarm session is in progress at the site where the alarm occurs. Note that units using dial-up connections monopolize an operator’s modem: it is not possible to run alarm sessions at many of these sites, at the same time. Until the alarm is rearmed, more occurrences of the event are ignored. However, you can record multiple occurrences of an event by silently logging them. See 6.8.2: Logging Events Silently.

• within the minute. Your Multi Administrator has set the video unit to “call” an

alarm station, as soon as possible after an alarm. You are notified of the alarm whether or not an alarm session is in progress at that site. Should the alarm station be unavailable or busy, an attempt to call it back is made every minute until a connection to View is established. When more than one alarm station is assigned, they are polled in sequence.

- or -

• deferred. When a Multi-Media unit is not assigned to an alarm station, the unit

“holds” alarms until you start an alarm session for the site.

Alarm doubling

When a Multi-Media unit has been setup to call back an alarm station, and you happen to be running an alarm session at the alarm station, an event at the site triggers a call and an alarm.

6.11 Fault Relay

Your Multi SA has the option of enabling a FAULT RELAY on a Multi-Media unit.

!!!!95 To check if this pulse is enabled on a unit

• On the Events tab, click the Outputs subtab. The name of Output 6 shows

“System Status Pulse”; however, others may have changed the name, by typing in the box.

6–21

View: Operator Guide

Please continue.

6–22

7 Clips and Stills

7.1 Making and Saving a Clip

Definition

A clip is a copy of video, audio or data. A clip is made during a live session or a retrieval session. Clips are listed on the Clips action tab. See figure 66.

Purpose of clips

After using View to make clips, you can:

• view portions of video without having to connect to a site

• review clips at a later time

• copy clips to other computers. How to check folders for clips is explained in 7.2.

• view clips on computers not running Multi software, using Clip Player.

Fig. 66. The Clips action tab in View software.

7–1

View: Operator Guide

7.1.1 Clip of Live Video

Clips made from live video hold all streams, unlike clips made from recorded video.

!!!!96 To make a clip from live video

1. From a site, start a live session; see 2.1.1: Starting a Live Session, p. 2–1.

2. Select the streams that you need to record. Only the video that is being shown is

recorded. You have the option of adding/removing streams while the clip is playing. Only while their camera windows are open will their video be part of the clip.

3. Click

flashes, indicating that the video feed is being recorded.

4. When all the video you need is recorded, click

Live at [site name] : Save Recorded Clip to File.

5. You have the option of:

• changing the name of the clip, by typing another name; the default for naming

clips is explained in table 17, on p. 7–3.

• choosing another drive and/or folder to store the clip.

6. Click Save. The clip is stored as a *.rem file and the Save As dialog is closed.

7. You have the option of ending the live session; see 2.4 on p. 2–19.

on the Playback toolbar. The color of the button changes to red and

Honeywell recommends storing stills and clips in their own folder.

Clips and stills can be erased routinely after use, making it easy to erase other files by mistake. Storing clips and stills in a folder other than View’s application folder (the default folder for clips and stills) prevents the deletion of View system files.

7.1.2 Clip from Recorded Video

Clips made from recorded video only hold the streams that are used while making the clip, unlike clips made from live video.

again. A dialog is displayed:

7–2

!!!!97 To make a clip from recorded video

1. From a site, start a retrieval session; for a reminder on how to do this, see 3.1.2:

Starting a Retrieval Session, p. 3–1.

2. Select the streams that you need to record. Only the video that is being shown

is recorded. You have the option of adding/removing streams while the clip is playing. Only while their camera windows are open will their video be part of the clip.

3. Control the playback of the video (see 4.3) to determine where a clip is to

begin. You have the option of clicking Pause.

4. Click

flashes while recorded video is being copied to a clip. You have the option of clicking the Fast Forward button on the playback toolbar to reduce the time spent making the clip.

Making a clip of recorded video at a faster speed does not affect playback.

on the Playback toolbar. The color of the button changes to red and

Clips and Stills

5. When all the video you need is recorded, click again. A dialog is displayed:

Retrieval at [site name]: Save Recorded Clip to File.

6. As you would with any file, name the clip and choose a folder where the clip will

be stored. When you save the clip, it is stored as a *.rem file and the …Save… dialog is closed.

7. You have the option of ending the session. See 3.4, on p. 3–8.

Honeywell recommends storing stills and clips in their own folder.

7.1.3 Clip: Name Reference

Table 17 explains each part of a clip’s filename, using as an example: 402 Lalu Drive_LTZ_2002_12_04_13_31_14.REM . Note the “.REM” extension of the file.

Table 17

Default format for Multi clip names

Example* Format element

402 Lalu Drive site name

LTZ time reference

2002 four digit year

12 two digit month

04 two digit day

13 two digit hour, 24 hour clock

51 two digit minute

14 two digit second

.rem Microsoft Windows file extension

REM File file “Type” in Microsoft Windows’ Explorer

* See the clip listed in figure 67.

You have the option of renaming clips.

See 7.1.1, above. Leaving the “.REM” file extension is recommended.

7.1.4 Automatic Clip of Alarms

You can set View to make a clip automatically during a “live alarmed” session. The opportunity to save the clip (or discard it) is offered when the session is closed. See the Automatic record for live alarm option in 6.1.1: Customizing Alarms, starting on p. 6–2.

7–3

View: Operator Guide

7.1.5 Customizing Storage

Clips and stills are stored by default in the Multi application folder. To store them elsewhere, use the next procedure (98) to create a folder.

!!!!98 To create a folder to store stills and/or clips

1. Using View, click the Clips action tab.

2. Click the Directory button.

3. Click the “create new folder” button,

4. Type the name of your choice for the stills and clip folder, such as: “Multi Clips

and Stills”.

5. Double click the icon of the folder that you have added.

6. Click Open. The folder that you have added and named will hold all clips and

stills made from then on.

7–4

Fig. 67. Changing the folder for Multi stills and clips to “Multi Clips and Stills”.

Honeywell recommends storing stills and clips in their own folder.

!!!!99 To browse other folders for clips (*.REM files)

• Click [Directory] in the toolbar (or on the Actions menu).

!!!!100 To delete a clip

1. Click a clip on the Clips action tab.

2. Do one of the following:

• Click

- or -

• Right-click on the recorded name and select [Delete].

in the Toolbar.

7.2 Viewing a Clip

Play options

Using View, you can play

• one clip at different speeds, as during a retrieval session.

• many clips at once, each in its own session. Use this to compare two scenes

or two subjects at different times.

- or -

• copies of the same clip. Use this to compare a clip with itself, to note minute

details of what is captured on video, or to compare two times within the same clip.

Fig. 68. List of clips on the Clips action tab

Clips and Stills

!!!!101 To view a clip

1. Click the Clips action tab in the Multi View window.

2. To view the clip, do one of the following:

• Double-click its name on the Clips action tab.

• Click its name and click [Play] on the Toolbar.

- or -

• Right-click on its name in the Clips action tab and select [Play].

!!!!102 To view a clip in reverse

• For clips, Backwards and Rewind VCR-like buttons are added to the playback

toolbar. Click them as required.

7.2.1 Using MultiClip Player

The MultiClip Player utility can play back clips on personal computers that are not part of the Rapid Eye / Multi system. It is available for free, from:

http://www.ademcovideo.com/products/DigitalVidStor/REMultiMedia.htm

!!!!103 To play *.rem files with the MultiClip Player program

1. Use standard Windows techniques to install REMClip.exe to a workstation.

2. Obtain a clip (*.rem file) from a Multi View user.

3. Associate *.rem files with MultiClipPlayer.exe, using standard Windows

techniques.

4. Open the clip.

There is no need for MultiClip Player on a PC running View software; MultiClip Player cannot be installed on PCs running View software.

7–5

View: Operator Guide

Double-clicking several *.rem files causes multiple MultiClip Player sessions to be opened. To free up Windows resources, remember to close MultiClip Player sessions when finished.

7.3 Coarse Editing

Comparing events: making a clip with a jump

While making a clip from recorded video: after clicking

have the option of using the Go to command coarse editing is useful for comparing two events within the same clip.

7.3.1 Time Gap

Jumping into the future

Making a clip of two segments, say from 8:00 AM to 8:05 AM, on two consecutive days, introduces a gap of 24 hours in the clip. On playback, the clip stops at the point where the jump occurs, until the time of the next image. Rather than waiting 24 hours through the gap, use procedure !104 to see the clip in a reasonable amount of time.

!!!!104 To avoid waiting for a clip to resume playing, when it contains a time gap

• When the video reaches the gap and appears paused, click Pause, then click

Play.

Jumping into the past

One way to avoid gaps is to jump back, rather than forward in time. For example: for a clip of two segments, say from 8:00 AM to 8:05 AM, on two dates, start with the later date. By doing so, the clip fools playback into believing there is no gap. Since the second segment is in the past, it is played immediately.

on the Playback toolbar, you

to jump to a past or future time. This

7.3.2 Viewing Many Clips at Once

Another way to compare video is to play two or more clips.

!!!!105 To compare clips

1. View a clip (see 5.2).

2. Drag the tear-away player from the session pane; to do so, see figure 9 on p. 2–

3. Repeat steps 1 and 2 as needed.

7–6

!!!!106 To view copies of the same clip at once

To highlight a portion of a clip, you may want to view a copy of it slightly out of sequence with the original.

1. Using Microsoft Windows’ Explorer, duplicate the *.rem file in its folder. To do

so, use Windows explorer to locate the file and to make a copy of it in the same directory. By default, Windows makes a copy of filename and names it copy of filename. Use standard Windows techniques to rename the copy of the file as you see fit.

2. Play the original clip.

3. Drag the tear-away player from the session pane.

4. Play the copy of the clip. Each clip is in its own session, making it easy to pause one of the clips at some point (for example, before a theft), and then to pause the copy at some other point of interest, for the sake of comparison (for example, after the theft).

7.4 Stills

Handouts for users and non-users of Rapid Eye Multi

Clips and Stills

You can distribute stills of video as computer files. They are known as “bitmaps” in View software. These stills can be viewed and printed using any bitmap reading software, such as: Corel Paint Studio, Adobe Photoshop, Microsoft Paintbrush, and others.

7.4.1 Producing Stills

!!!!107 To enable View to produce bitmaps

1. While running View, click Options on the View menu, then click New Players. The Options for New Players dialog appears.

2. Click the Allow Bitmap Save from Video checkbox, so that it bears a checkmark. See figure 69.

3. Click OK.

7–7

View: Operator Guide

Fig. 69. Enabling production of still shots from video (i.e. bitmaps).

After enabling View to produce bitmaps, a stills button appears on the session toolbar when you run live, retrieval or clip sessions. See figure 70.

Many bitmaps from one click

Stills are produced at a rhythm matching the camera frame rate. For example, setting cameras to capture 10 frames of video per second each produces ten bitmap files (*.BMP) per second, per open camera. The size of Multi-Media bitmap files varies with resolution. See table 19. Stills can also be obtained while viewing a video clip; see 7.2: Viewing a Clip, above.

Fig. 70. Button for stills— “Start Recording Bitmaps”—shown in a live session.

7–8

Honeywell recommends that when producing bitmaps for more than a few seconds, the operator keep an eye on the PC’s hard disk; bitmap production can quickly fill up a PC’s storage.

!!!!108 To produce bitmaps of a camera feed

• While running a live, retrieval or clip session, click the stills button. The button

starts flashing.

!!!!109 To stop producing bitmaps of a camera feed

• While the stills button is flashing, click it.

7.4.2 Still: Name Reference

Clips and Stills

Fig. 71. Stills listed on the Clips action tab. Note the *.bmp files.

Microsoft Windows file explorer

The File Type for bitmaps is “Bitmap Image” in Windows. File names are a combination of the site name, camera name and a number, each separated by an underscore.

For example, the file name of an image (saved as a still) could be:

Oddham Boardroom 219_Hallway_00000192.bmp .

You have the option of renaming stills.

Honeywell recommends leaving the file extension as “.bmp”.

The name’s parts are defined in table 18.

Table 18

Name format for Multi stills (bitmaps with *.bmp extensions)

Example Meaning

Oddham Boardroom 219 site name

Hallway Camera name

00000192 eight-digit, sequence number

.bmp extension

Bitmap Image

Microsoft Windows file Type

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View: Operator Guide

7.4.3 Still: Size Reference

The size of Multi-Media stills gets bigger with higher resolution. For the meaning of resolution gauge readings and resolution settings, see 2.2: Resolution of Live Video, starting on p. 2–8.

Table 19

Size of Multi-Media stills (bitmaps with *.bmp extensions) as a function of resolution

resolution (pixel×pixel) bitmap size (KB) gauge*

NTSC

PAL

704×480 991

640×480 901

640×240 451

320×240 226

legacy + crop 226

legacy 181

160×120 57

704×576 1,189

704×288 595

384×288 325

192×144 82

n/a

7–10

* Shown at time bitmap was made. The gauge does not appear in the bitmap.

8.1 Overview

Flexibility of Multi audio

Like most of the Multi features, use of audio is optional. Audio can monitored and recorded along with video or independently of it.

Your Multi system administrator (Multi SA) can inform you about which Multi sites have audio in an operational state.

Hardware need

View operators need a sound card in their PC to hear sound from the Rapid Eye site, to send sound to it and to have the audio toolbar shown in figure 2, appear in the session pane.

8 Audio

Fig. 2. Audio toolbar. When the mouse pointer is placed on a button, “tool help”

appears to identify the channel.

A Multi-Media unit offers two channels of audio. Each channel of sound can be monitored independently or together. For Multi-Media LT, see 8.5: Audio for Multi- Media LT.

The audio toolbar (illustrated in figure 2) does not appear on a PC without a sound card.

8.2 Live Audio

To listen to a Multi site

• Click the channel 1 Listen button on the audio toolbar,

the channel 2 Listen button or both. See figure 2.

Listening is metered at the bottom of the peak-talk-listen metering of each channel. See figure 2. Many users running live sessions to the same Multi site can listen in at once. All sound sources are mixed at a Multi operator’s station, regardless of the number of sites being monitored at once.

8–1

View: Operator Guide

Do not use audio on a dial-up connection with video.

Video can be corrupted due to bandwidth limitations. Live video can be combined with audio only on a network connection.

To minimize background noise

• End audio monitoring of the Multi sites that do not need it.

Background noise can build-up as an operator monitors more sites all at once.

To talk to a Multi site

• Click the channel 1 Talk button on the audio toolbar, the channel 2 Talk

Talk is metered in the center of the peak-talk-listen metering of each channel. See figure 2. An operator can broadcast on either or both channels, and to as many sites at once as can be opened, that have audio.

button or both.

Talk button availability

Use of Talk, is on a first-come-first-served basis. When two or more View operators start live sessions at one Multi site, only the first to connect to the site will find the Talk button available. The Talk button on other View operators’ PCs is unavailable until the first user disconnects.

When two View operators start live sessions at different Multi sites, each can use the Talk button, unless one is logged into the other’s site as well.

LocalView

At sites where LocalView is in use, one channel of audio can be reserved for onsite use. View operators using these sites can use only the remaining channel of audio.

See also

video. See 2: Live Video, on p. 2–1

data. See 11.1: Live Data, on p. 11–1.

8.3 Recorded Audio

Recorded audio is available along with video when performing a retrieval session. Your Multi system administrator (Multi SA) can inform you about which Multi sites are set to record sound.

8–2

See also

video. See 3: Recorded Video, on p. 3–1

data. See 11: Customer Devices, on p. 11–1.

Audio

In many situations, unwarranted recording of audio can be unlawful. Check with local authorities if you are unsure.

8.4 Setting Up

Audio setup is performed during a maintenance session. Microphones, speakers, and so on are needed for audio, both at the operator’s station and at the Multi-Media site. For audio setup procedures, see the Multi-Media Unit Installation Instructions, K9696 and the Admin User Guide, K5403.

8.5 Audio for Multi-Media LT

8.5.1 Broadcasting and Monitoring Audio

Audio from a Multi-Media LT unit offers a single channel of audio that can be used during live sessions and retrieval sessions.

Do not use audio on a dial-up connection with video.

Video can be corrupted due to bandwidth limitations. Live video can be combined with audio only on a network connection or from a LocalView station.

Audio toolbar

The audio toolbar for a Multi-Media LT unit shows one talk and one listen button. See figure 3.

Fig. 3. Audio toolbar for a Multi-Media LT unit, when using View.

!!!!110 To interrupt an audio broadcast

• Use either the microphone’s ON/OFF switch or the Talk button. Do not use the

gain controls in Maintenance.

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View: Operator Guide

Testing recording

If audio recording is used, Honeywell recommends testing if the recorded audio meets your needs. After recording a few typical audio interactions, run a retrieval session to hear what was recorded. You may need to further adjust the gain controls for microphones and the volume on your speaker systems. Testing while audio interference occurs (alarm bells and so on) can reveal other needs.

Fig. 4. Audio tab detail. You have the option of recording audio.

In many situations, unwarranted recording of audio can be unlawful. Check with local authorities if you are unsure.

Loud alarms can interfere with microphones or a speaker at times when they could be needed most.

8.6 Eagle Audio

Eagle Audio is an optional audio interface; it is discussed in the Multi and Eagle Audio Configuration Guide, part number K9203. Eagle Audio is not explained or described in

this document.

8–4

Honeywell K5404V9 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual