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Honeywell
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HEGS5000
User Manual
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Honeywell HEGS5000, HEGS5001 User Manual

HEGS5000/HEGS5001
Joystick Controller
PTZ, MUX, and VCR Control
User Guide
900.0800 – June 2006 - Rev 1.01
ISSUE DATE REVISIONS
900.0394
1.0 February 2006 Initial Release
900.0800
1.0 June 2006 Correct power supply part # and voltage
1.01 June 2006 Correct RS232 wiring
Rev. 1.01 ii 900.0800

FCC COMPLIANCE STATEMENT

INFORMATION TO THE USER: This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada.
USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL, STATE, AND LOCAL LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS. HONEYWELL VIDEO SYSTEMS SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES.
Rev. 1.01 iii 900.0800

IMPORTANT SAFEGUARDS

1. READ INSTRUCTIONS – All safety and operating instructions should be read before the unit is operated.
2. RETAIN INSTRUCTIONS – The safety and operating instructions should be retained for future reference.
3. HEED WARNINGS – All warnings on the unit and in the operating instructions should be adhered to.
4. FOLLOW INSTRUCTIONS – All operating and use instructions should be followed.
5. CLEANING – Unplug the unit from the outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
6. ATTACHMENTS – Do not use attachments not recommended by the product manufacturer as they may result in the risk of fire, electric shock, or injury to persons.
7. WATER AND MOISTURE – Do not use this unit near water or in an unprotected outdoor installation, or any area which is classified as a wet location.
8. ACCESSORIES - Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall, causing serious injury to a child or adult and serious damage to the equipment. Use only with a cart, stand, tripod, bracket, or table recommended by the manufacturer, or sold with the product. Any mounting of the product should follow the manufacturer’s instructions and should use a mounting accessory recommended by the manufacturer. Wall or shelf mounting should follow the manufacturer’s instructions and should use a mounting kit approved by the manufacturer.
9. A product and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.
10. VENTILATION - Slots and openings in the cabinet and the back or bottom are provided for ventilation and to ensure reliable operation of the equipment and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. Equipment should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation, such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.
11. POWER SOURCES – This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your home, consult your product dealer or local power company. For products designed to operate from battery power or other sources, refer to the operating instructions.
12. GROUNDING OR POLARIZATION – The power supply supplied with this unit may be equipped with a polarized alternating-current line plug (a plug having one blade wider than the other). This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.
13. OVERLOADING – Do not overload outlets and extension cords as this can result in a risk of fire or electric shock.
Rev. 1.01 iv 900.0800

IMPORTANT SAFEGUARDS

14. POWER-CORD PROTECTION – Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords and plugs, convenience receptacles, and the point where they exit from the monitor.
15. OBJECT AND LIQUID ENTRY – Never push objects of any kind into this unit through openings as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind on the unit.
16. SERVICING – Do not attempt to service this unit yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.
17. DAMAGE REQUIRING SERVICE – Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions:
a. When the power-supply cord or plug is damaged.
b. If liquid has been spilled, or objects have fallen into the unit.
c. If the unit has been exposed to rain or water.
d. If the unit does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation.
e. If the unit has been dropped or the enclosure has been damaged.
f. When the unit exhibits a distinct change in performance - this indicates a need for service.
18. REPLACEMENT PARTS – When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards.
19. SAFETY CHECK – Upon completion of any service or repairs to this unit, ask the service technician to perform safety checks to determine that the unit is in proper operating condition.
20. LIGHTNING AND POWER LINE SURGES – For added protection of this unit during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the cable system. This will prevent damage to the unit due to lightning and power-line surges.
21. HEAT – The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
22. INSTALLATION – Do not install the unit in an extremely hot or humid location, or in a place subject to dust or mechanical vibration. The unit is not designed to be waterproof. Exposure to rain or water may damage the unit.
23. WALL OR CEILING MOUNTING – The product should be mounted to a wall or ceiling only as recommended by the manufacturer
Rev. 1.01 v 900.0800

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instruction in the literature accompanying the product.

CAUTION

CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVE R (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

WARNING

WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO
NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
WARNING: DO NOT INSERT ANY METALLIC OBJECT THROUGH VENTILATION GRILLS THIS PRODUCT TO RAIN OR MOISTURE.
WARNING: THIS UNIT MUST BE OPERATED WITH A PROPERLY GROUNDED 3-PIN CONNECTION. NON-OBSERVANCE OF THIS STANDARD PRACTICE MAY RESULT IN A STATIC ELECTRICITY BUILD-UP THAT MAY RESULT IN AN ELECTRIC SHOCK WHEN EXTERNAL CONNECTIONS ARE TOUCHED.
Rev. 1.01 vi 900.0800

TABLE OF CONTENTS

SECTION 1: INTRODUCTON ...................................................................................................................1
1.1
PRODUCT DESCRIPTION ............................................................................................................ 1
1.2
FEATURES.................................................................................................................................... 1
1.3
ADDITIONAL INFORMATION........................................................................................................ 1
SECTION 2: INSTALLATION AND EQUIPMENT SETUP......................................................................... 3
2.1
CONNECTIONS............................................................................................................................ 3
2.2
INSTALLATION DIAGRAMS.......................................................................................................... 4
2.3
EQUIPMENT SETUP..................................................................................................................... 7
2.3.1 KD6/HD6 Setup ............................................................................................................... 7
2.3.2 Multiplexer Setup............................................................................................................. 7
2.3.3 VCR Setup .......................................................................................................................7
SECTION 3: MODES OF OPERATION..................................................................................................... 9
3.1
MODES OF OPERATION.............................................................................................................. 9
3.2
MODE CONFIGURATION............................................................................................................. 9
3.3
POWER-UP .................................................................................................................................10
3.3.1 Default Password........................................................................................................... 11
3.3.2 Default User Defined Settings........................................................................................ 11
3.3.3 LCD Display ................................................................................................................... 11
3.3.4 Log Out .......................................................................................................................... 12
SECTION 4: SYSTEM SETUP................................................................................................................. 13
4.1
SETTING UP THE CONTROLLER ..............................................................................................13
4.2
NAVIGATING THE MENUS......................................................................................................... 13
4.3
MENUS ....................................................................................................................................... 14
SECTION 5: STANDALONE MODE HEGS5000..................................................................................... 19
5.1
OPERATION................................................................................................................................19
5.1.1 Camera (KD6/HD6) Selection........................................................................................ 20
5.1.2 Manual Control .............................................................................................................. 20
5.2
KD6/HD6 DOME MENUS ........................................................................................................... 22
5.2.1 Dome Setup Menu......................................................................................................... 23
5.2.2 Program PreShot ........................................................................................................... 25
5.2.3 Recall PreShot ............................................................................................................... 28
5.2.4 List Programmed PreShots ........................................................................................... 29
5.2.5 Programming a VectorScan .......................................................................................... 30
5.2.6 Run VectorScan............................................................................................................. 31
5.2.7 List VectorScans ............................................................................................................ 32
Rev. 1.01 vii 900.0800

TABLE OF CONTENTS, CONTINUED

5.2.8 List VectorScan Contents .............................................................................................. 32
5.2.9 Program a Tour.............................................................................................................. 33
5.2.10 Run a Tour ..................................................................................................................... 33
5.2.11 Delete a Tour .................................................................................................................34
5.2.12 Programming Sector IDs ............................................................................................... 34
5.2.13 Programming/Editing/Deleting Privacy Zones .............................................................. 36
5.2.13.1 Programming/Editing/Deleting Privacy Zones, Sony Camera .......................36
5.2.13.2 Programming/Editing/Deleting Privacy Zones, Hitachi Camera..................... 39
5.2.13.3 Changing the Privacy Zone Password............................................................41
5.2.14 Nightshot Mode ............................................................................................................. 42
SECTION 6: MUX MODE OPERATION HEGS5001............................................................................... 43
6.1
INTRODUCTION ......................................................................................................................... 43
6.2
SPOT MONITOR OPERATION ................................................................................................... 44
6.2.1 Absolute Mode............................................................................................................... 45
6.2.2 Relative Mode ................................................................................................................ 45
6.3
MULTIPLEXER CONTROL.......................................................................................................... 46
6.4
VCR CONTROL........................................................................................................................... 47
SECTION 7: DOWNLOADING NEW FIRMWARE TO THE HEGS5000..................................................49
7.1
INTRODUCTION ......................................................................................................................... 49
7.2
CONNECTING THE HEGS5000/HEGS5001 TO YOUR PC ....................................................... 49
SECTION 8: TROUBLESHOOTING AND MAINTENANCE.................................................................... 55
8.1
TROUBLESHOOTING................................................................................................................. 55
8.2
DIAGNOSTICS............................................................................................................................ 55
8.2.1 Joystick Test Modes...................................................................................................... 55
8.3
SERVICING THE CONTROLLER ................................................................................................ 56
8.4
PREVENTIVE MAINTENANCE.................................................................................................... 56
SECTION 9: SPECIFICATIONS.............................................................................................................. 57

LIST OF FIGURES

Figure 1: Installing Honeywell Multiplexer, VCR, and Domes ....................................................................... 4
Figure 2: Connection Diagram 1.................................................................................................................... 5
Figure 3: Connection Diagram 2.................................................................................................................... 6
Figure 4. LCD ................................................................................................................................................. 11
Figure 5. HEGS5000 English Text Overlay.................................................................................................... 19
Rev. 1.01 viii 900.0800

LIST OF FIGURES, CONTINUED

Figure 6. HEGS5000 Icon Overlay................................................................................................................. 19
Figure 7. MUX Mode English Text Version .................................................................................................... 43
Figure 8. MUX Mode Icon Version................................................................................................................. 43
Figure 9: Ultrak Code Server Window ...........................................................................................................50
Figure 10: CommPort Properties Window..................................................................................................... 50
Figure 11: Enabling the CommPort ............................................................................................................... 51
Figure 12: Invalid Port Error........................................................................................................................... 51
Figure 13. Transmit Hex File .......................................................................................................................... 51
Figure 14: Send Hex File Window ................................................................................................................. 52
Figure 15: Selecting the Hex File to Send ..................................................................................................... 52
Figure 16: Sending Hex File Status Window ................................................................................................. 53
Figure 17. Transfer Complete ........................................................................................................................ 53

LIST OF TABLES

Table 1. Manual Control................................................................................................................................. 20
1. ___
Table 2. DOME MENU (
3. ___
) Key – Access/Exit Dome Menus................................................................... 22
Rev. 1.01 ix 900.0800
Notes:
Rev. 1.01 x 900.0800
INTRODUCTON

1.1 PRODUCT DESCRIPTION

The HEGS5000 is a controller designed to provide simple operation of the Honeywell KD6/HD6 series domes, VCRs, and multiplexers: 16 multiplexers, 16 VCRs and 256 domes can be controlled via the HEGS5000’s two serial ports. All functions of the individual units are supported remotely and intelligently.

1.2 FEATURES

The HEGS5000 controller includes the following features:
• Integrated control of Domes, VCRs, and Multiplexers.
• Control of up to 256 Honeywell KD6/HD6 domes
• Remote control of up to 16 Honeywell KR4XXXXX Series VCRs.
• Remote control of up to 16 Honeywell AXCD or AXMD series, HXCT or HXMT
series, KX16XXCX series, KQ7300CX, KX04XXCX and KX09XXCX multiplexers.
SECTION 1:
• LCD Display
• Separate logins for Operators and Master Users (supervisors)

1.3 ADDITIONAL INFORMATION

CAUTION: Users of this product are responsible for
checking and complying with all federal, state, and local laws and statutes concerning the monitoring and recording of video and audio signals. Honeywell shall not be held responsible for the use of this product in violation of current laws and statutes.
Rev. 1.01 1 900.0800
Notes:
Rev. 1.01 2 900.0800
INSTALLATION AND EQUIPMENT SETUP

2.1 CONNECTIONS

A terminal block is provided for connection between the HEGS5000 controller and peripheral equipment. A coiled cable is provided for connection between the HEGS5000 and the terminal block. Plug one end of the coiled cable into the connector on the back of the HEGS5000 and the other end into the jack on the terminal block.
Power Supply Connect the power supply, part number 849193-0089,
COM1 (RS485 output port) Used for controlling Honeywell KD6/HD6 series domes. COM2 (RS232 serial port) Used for controlling Honeywell multiplexers and VCRs.
SECTION 2:
Description
provided with the unit.
GND
+12VDC
RS-232 (TX) - COM2
RS-485 (D-) - COM1 RS-485 (D+) - COM1
RS-232 (RX) - COM2
Refer to Section 2.2 for installation diagrams for connection to Multiplexers, VCRs, etc.
Rev. 1.01 3 900.0800

2.2 INSTALLATION DIAGRAMS

r
Part #849193-0089
RS-485
KX1610CN Multiplexe
Cam 1
Cam 16
2 - RX (data in) 5 - Ground
PSU
12 VDC
2A
-
+
GND
Output
RS-232
Input
Spot
Main
1 2 3 4 5 6 7 8 9
DB9-Male
Input
Output
RX (Data In)
GND
Spot
Monitor
Main
Monitor
VCR
2 - RX (data in) 5 - Ground
RS-232
1 2
RX (Data In)
3 4 5
GND
6 7 8 9
DB9-Female
RS-232
R232 TXS
RS-232 (RX)
RS-485 (D+)
RS-485 (D-)
HEGS5000 System Controller
RS-232 (TX) GND +12VDC
RS-485 (D-)
RS-485 (D+)
+12VDC
GND
RS-232 (TX)RS-232 (RX)
Figure 1: Installing Honeywell Multiplexer, VCR, and Domes
Rev. 1.01 4 900.0800

2.2 INSTALLATION DIAGRAMS, CONTINUED

1
6
VCR 2
rear vi ew of connecto r
VCR 1
rear vi ew of connecto r
Multiplexer 2
rear vi ew of connecto r
Multiplexer 1
rear vi ew of connecto r
9
DB-9 Female
6
9
DB-9 Female
9
6
DB-9 Male
9
6
DB-9 Male
5
1
KD6 / KD6Z
Dome -32
5
5
KD6 / KD6Z
1
5
1
RS-485 (D-)
RS-485 (D+)
+12VDC
GND
Dome - 1
RS-232 (RX)
RS-232 (TX)
Figure 2: Connection Diagram 1
Rev. 1.01 5 900.0800

2.2 INSTALLATION DIAGRAMS, CONTINUED

RS-232 to VCR
RS-232 to MUX
6
9
DB-9 Female
rear view of connector
9
6
1
5
5
1
+12VDC+12VDC
RS-485 (D-)RS-485 (D-)
RS-485 (D+ )RS-485 (D+)
RS-232 VCR cable connections
RS-232 (TX)RS-232 (TX) RS-232 (RX)RS-232 (RX)
GNDGND
To HEGS5000
To HEGS5000
DB-9 Male
rear view of connector
RS-232 MUX cable connections
Figure 3: Connection Diagram 2
Rev. 1.01 6 900.0800

2.3 EQUIPMENT SETUP

2.3.1 KD6/HD6 Setup
The KD6/HD6 Dome must be set to Honeywell Diamond protocol. The address of the KD6/HD6 dome must be set to match the address set for that camera number in the HEGS5000. That is, the KD6/HD6 camera defined as camera 1 in the HEGS5000 system setup must be physically addressed 001 using the rotary switches on the KD6/HD6 receiver board.
Refer to the KD6 or HD6 Series User Manual for switch settings and detailed operation.
2.3.2 Multiplexer Setup
The multiplexer should be set up as follows:
Communication: RS232
Baud: 1200
The address of the multiplexer with cameras 1-16 must be set at 1, cameras 17 –32 set at 2. See the multiplexer user manual for more details.
2.3.3 VCR Setup
The VCR address is set to NONE as the default. To function properly, VCR 1 must be set to address 1 and VCR 2 to address 2. See the VCR user manual for more details.
Rev. 1.01 7 900.0800
Notes:
Rev. 1.01 8 900.0800
MODES OF OPERATION

3.1 MODES OF OPERATION

There are two modes of operation when using the HEGS5000 as a standalone controller:
1. HEGS5000 = Standalone = PTZ control (KD6/HD6 and KDZ series) only. Note: KDZ series domes have been discontinued.
2. HEGS5001 = MUX Mode = MUX/VCR control capability and PTZ control
There is a third mode of operation that is only for use with the HSX3208L Matrix Video Switcher.
3. HEGS5002 = System = HSX3208L Switcher. Refer to the HSX3208L Switcher User Manual for setup and operation of the HEGS5000 in System mode.
The default configuration is Standalone mode (PTZ control only). To change the configuration, refer to Section 3.2
SECTION 3:

3.2 MODE CONFIGURATION

To configure the HEGS5000 mode of operation, perform the following steps.
1. Power-up the HEGS5000. The following messages are displayed on the LCD display.
2. Before the unit counts down to 0, press 1. The LCD displays:
Note: The current configuration is displayed with ** on both sides as shown above.
Boot Mngr MMDDYY
519685-1980 A
Booting in 5s
< Run Bank > ** Standalone **
Rev. 1.01 9 900.0800
19-Jun-06

3.2 MODE CONFIGURATION, CONTINUED

3. Press  or  keys to scroll through the available options.
• Standalone (control KD6/HD6 PTZs only)
• Mux Mode (control multiplexers, VCRs, and KD6/HD6 PTZs)
• System Mode (must be used with HSX3208L switcher)
• Stdalone/Mux Fw. (upload new firmware to the HEGS5000). Refer to Section 7
for uploading the latest firmware.
• System Firmware (upload new firmware to the HEGS5000 system controller).
Refer to the HSX3208L User Manual to upload the latest firmware.
4. When the desired option is displayed, press Enter ( booting for the selected mode.

3.3 POWER-UP

The power-up process is the same for both the MUX mode and the Standalone mode of operation. When power is applied to the HEGS5000, the LCD displays the following messages:
Booting in 5s
After 5 seconds, the current application starts. The selected mode (HEGS5000 or HEGS5001) is displayed.
Boot Mngr MMDDYY
519685-1980 A
HEGS5000 MMDDYY
519686-1980 A
). The controller continues
(counts down to 0)
HEGS5001 MMDDYY
519686-1980 A
Note: if the configuration has been changed by the user, this screen displays,
“Loaded Saved Configuration”
Then the login screen in displayed.
Two levels of login are available: Master and Operator.
System login Password: _ _ _ _
Enter the four-digit password to logon. Refer to paragraph 3.3.1 for default passwords.
Rev. 1.01 10 900.0800
3.3.1 Default Password
Master Default Password is 1994.
Operator Default Password is
Master mode has access to all menus. Operator mode allows access to all menus except those in which changes to system setup are involved. The table below shows which menus and functions are available for each mode.
Description Operator Master
Save PreShot - KD6/HD6 domes 1-10 Only Yes Recall PreShot on KD6/HD6 domes Yes Yes Programming a VectorScan - KD6/HD6 domes No Yes Running a programmed VectorScan – KD6/HD6 dome Programming a tour menu – KD6/HD6 dome No Yes Running a tour – KD6/HD6 dome Yes Yes NightShot On/Off –KD6/HD6 Yes Yes Auto iris on/off – KD6/HD6 Yes Yes Programming a sector – KD6/HD6 No Yes Programming a privacy zone – KD6/HD6 No Yes Access to the KD6/HD6 dome setup menu No Yes Access to the System Setup Menu No Yes Access to the multiplexer setup menu No Yes
3.3.2 Default User Defined Settings
To return the controller to the user-defined default settings, perform the following steps.
1111.
Yes Yes
1. Power the unit down and back up.
2. When the LCD display shows the controller is Booting Run Menu key during the 5­second booting process.
3.3.3 LCD Display
In the above display, the HEGS5000 is configured for MUX mode of operation. Spot01 is the Spot Monitor and Multiplexer the controller is currently controlling. This will change if you have more than one multiplexer in your system. Spot 01 is the spot monitor for multiplexer one; Spot 02 is the spot monitor for multiplexer two, etc. Refer to section 6 for MUX operation.
Cam001 is the camera currently being controlled.
If the controller is configured for Standalone mode of operation; the Spot monitor is not displayed.
<Spot01 Cam001>
Figure 4. LCD
Rev. 1.01 11 900.0800
19-Jun-06
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