Honeywell HCE300, HCE351, HCE317, HCE322, HCE311 Series Manual

IMPORTANT SAFETY
INSTRUCTIONS

WARNING – READ AND SAVE THESE OPERATING

AND SAFETY INSTRUCTIONS BEFORE USING THIS
HEATER. IF YOU DO NOT UNDERSTAND THESE
INSTRUCTIONS OR PRODUCT LABELS PLEASE
CALL OUR CUSTOMER REPRESENTATIVES AT
[phone] FOR ASSISTANCE BEFORE USING
THIS PRODUCT.

Warning – Failure to follow any of these safety
instructions could result in fire, injury or death.

YOUR RESPONSIBILITIES

Electrical appliances may expose people to hazards
that can cause severe injury as well as death. The
use of electrical products may create hazards that
include, but are not limited to, injury, fire, electrical
shock and electrical system damage. These
instructions are intended to provide you with the
information you need to use the product correctly
and to avoid such hazards.

When using electrical appliances, basic
precautions should always be followed to
reduce risk of fire, electric shock, and injury
to persons including the following:

1. Warning – Read all instructions before using

this heater.

2. Warning – This heater is hot when in use.
To avoid burns, DO NOT let bare skin touch
hot surfaces. Use handles when moving this
heater. Keep combustible materials, such as
furniture, pillows, bedding, papers, clothes,
and curtains at least 3 feet (0.9 m) from the
front of the heater and keep them away from
all sides of the heater.

3. Warning – Extreme caution is necessary
when any heater is used by or near children
or invalids, and whenever the heater is left
operating and unattended.

4. Warning – Always unplug heater when not
in use.

5. Warning – DO NOT operate any heater with
a damaged cord or plug or after the heater
malfunctions, has been dropped or damaged
in any manner. Discard heater or return heater
to authorized service facility for examination
and/or repair.

6. Warning – For residential use only.

7. Warning – DO NOT use outdoors.

8. Warning – This heater is not intended for use

in bathrooms, laundry areas and similar indoor
locations. DO NOT locate heater where it may
fall into a bathtub or other water container.

9. Warning – DO NOT run cord under carpeting.
DO NOT cover cord with throw rugs, runners,

or similar coverings. DO NOT route cord under
furniture or appliances. Arrange cord away
from traffic area and where it will not be
tripped over.

CeramiC Tower HeaTer

HCe300 SerieS

Honeywell is a trademark of Honeywell International Inc., used under license by Helen of Troy Limited.

Honeywell International Inc., makes no representation or warranties with respect to this product.

2

ABOUT CERAMIC TECHNOLOGY

10. Warning – This appliance has a polarized plug

(one blade is wider than the other). To reduce
the risk of electric shock, this plug is intended
to fit in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse the
plug. If it still does not fit, contact a qualified
electrician. DO NOT attempt to defeat this
safety feature.

11. Warning – This heater draws 12.5 amps

during operation. To prevent overloading a
circuit, DO NOT plug the heater into a circuit
that already has other appliances working.

12. Warning – It is normal for the plug to feel

warm to the touch; however, a loose fit
between the AC outlet (receptacle) and plug
may cause overheating and distortion of the
plug. Contact a qualified electrician to replace
loose or worn outlet.

13. Warning – To disconnect the heater, first turn

off the product, then grip the plug body and
pull it from the wall outlet. DO NOT pull by the
cord.

14. Warning – DO NOT insert or allow foreign

objects to enter any ventilation or exhaust
opening as this may cause an electric shock
or fire, or damage the heater.

15. Warning – To prevent a possible fire, DO NOT

block air intakes or exhaust in any manner.
DO NOT use on soft surfaces, like a bed, or
where openings may become blocked.

16. Warning – A heater has hot and arcing or
sparking parts inside. DO NOT use it in areas
where gasoline, paint or flammable liquids are
used or stored.

17. Warning – Use this heater only as described in
this manual. Any other use not recommended
by the manufacturer may cause fire, electric
shock, or injury to persons.

18. Warning – Always plug heater directly into a
wall outlet/receptacle. DO NOT use with an
extension cord or relocatable power tap
(outlet/power strip).

19. Warning – NEVER tamper with this product
or attempt to fix it. Any tampering with, or
modification of this product can result in
serious injury, death, or fire. Risk of electric
shock. DO NOT open. There are no user
serviceable parts inside.

20. Warning – DO NOT remove product labels
that contain warnings or safety instruction.

21. Caution – The output of this heater may vary
and its temperature may become intense
enough to burn exposed skin. Use of this
heater is not recommended for persons with
reduced sensitivity to heat or an inability to
react to avoid burns.

22. Caution – Before cleaning, or storage, or when
not in use, turn the product’s controls to the
OFF position and unplug the heater from the
electrical outlet and allow to cool.

23. Caution – Place the heater on a firm, level,
open surface free from obstructions and at
least 3 feet (0.9 m) away from any combustible
materials. DO NOT use on an unstable surface
such as bedding or deep carpeting. Be sure
the heater is not in a position where it may be
tripped over by small children or pets.

24. Caution – If your home has aluminum
wiring have a licensed electrician check your
receptacle’s connections. When using a 1500
watt heater, aluminum wire connections can
cause a safety issue.

25.

SAVE THESE

INSTRUCTIONS

• Ceramic heaters generate heat by passing electricity through heating wires embedded in ceramic plates.

• In the Honeywell Ceramic Tower Heater, air is drawn into the back of the heater by a fan, through the ceramic element and out
the front of the heater to gently introduce warm air into the room.

• This type of heating technology provides consistent, even heating.

• For best results, place heater on the oor and allow heater to run for 5-10 minutes to reach maximum heat output.

3

SET UP

MOVING THE HEATER

• The Honeywell Ceramic Tower Heater requires no assembly. Simply unpack heater and save all packaging materials for o­season storage.

• Place the heater on a rm, level, open surface free from obstructions and at least 3 feet (0.9m) away from any wall or
combustible material.

• DO NOT use on an unstable surface such as bedding or deep carpeting.

• BE SURE THE HEATER IS NOT IN A POSITION WHERE IT MAY BE TRIPPED OVER BY CHILDREN OR PETS.

• This heater is equipped with a Cool Touch handle for your convenience.

• Turn o the heater.

• Allow it to cool for ten minutes.

• Unplug heater and move.

OPERATION

• NOTE: NEVER LEAVE AN OPERATING UNIT UNATTENDED

• With heater in the OFF position (

), plug the heater into

a polarized 120V outlet. DO NOT FORCE THE POLARIZED
PLUG INTO THE OUTLET; it will only t one way.

• With 80° oscillation, the Honeywell Ceramic Tower Heater
is versatile and designed to be placed in the center of the
room or closer to the wall (at least 3 feet way) for maximum
convection room heating.

• Turn heater on by pressing the Power Button (

).The Power
Indicator will illuminate and the heater will start in the
Constant On HI Level Setting (

).

• The heater has two operational modes – continuous heating
or heating with a thermostat setting where the heater cycles
on and o according to the selected temperature setting.

• To set a Continuous Heat Setting, press (

): - Choose Low ( ) to use 900 watts of power (750 watts on the HCE317 Series only)

- Choose High (

) to use 1500 watts of power

NOTE: Because the Low setting does not require as much electricity to operate, it is more energy ecient and may be a better

option if you are concerned about saving energy.

• In the continuous heat mode, make sure to manually turn the heater OFF when done using this appliance.

• To set the Thermostat, press the Thermostat Control Buttons (

) and choose your Desired Temperature. The Desired

Temperature will ash ve times and then the Current Temperature in the room will display as a steady red.

NOTE: If the Current Temperature is higher than your Desired Temperature, the heater will be o until the room temperature falls

below this setting or until the Desired Temperature is changed.

• Press the Timer Button (

) to select 1, 2, 4, or 8 hour setting. The heater will run for that chosen period in the selected mode,

counting down the hours and automatically shutting the heater o after the selected time has passed.

• Press the Oscillate Button (

) to to turn on or o the oscillation function.

• To shut the heater o, press the Power Button (

) and the heater will begin Powering Down. The heater will shut o after counting

down 6 seconds in the Temperature Display to cool down the internal components.

• It is important to allow the heater to run through the cool down phase. DO NOT unplug the heater until it has completed the cool
down cycle.

Oscillate Button

Fig. 1

Power
Button

Timer

Thermostat
Control Buttons

Current Temperature/
Desired Temperature Display

Heat Level Settings

Power
Indicator

Note: Controls/features will vary slightly by model

4

REMOTE CONTROL (HCE323/HCE353 Series only)

SAFEGUARD™ MOTION SENSOR SAFETY FEATURE (HCE323/HCE353 Series only)

The Honeywell Safeguard™ Motion Sensor Digital Tower (Model series HCE323/HCE353 only) is equipped with an additional
safety feature. If an object is placed too close to the heater, the Motion Sensor Light (Fig. 2) will blink to warn you that there is an
obstruction. If the object is not removed, the sensor will disable the heater, turning the heater o until the object is removed. The
heater will restart after a few seconds once the object is removed.

• Press the Safeguard™ Motion Sensor Button ( ) (Fig. 3) to turn on or o this feature.

The Honeywell Safeguard™ Motion Sensor Ceramic Digital Tower Heaters can be completely controlled with the remote. This
remote uses a button cell type battery which comes included in the remote.

• To activate the battery, simply pull the plastic tab.

• Place remote control in the holder in the back of the heater when not in use.

SAFETY FEATURES

The Honeywell Ceramic Tower Heater is equipped with several devices and features for added protection:

• A 360° tip-over switch that disables the heater if it is tipped in any direction.

• A high temperature safety sensor prevents overheating.

• This heater is also equipped with a thermal cut-o fuse that will permanently shut down the heater should it operate at
a higher than normal temperature.

• This heater was built using a high temperature plastic and has a cool to touch housing and handle.

• This heater is designed with thermal insulated wiring for heat resistance and reinforced wire connections to help protect against
loose connections.

• HCE323/HCE353 Series only also has a Safeguard™ Motion Sensor that shuts the heater o if an object gets too close to the
motion sensor.

Fig. 3

Safeguard™ Motion Sensor Button

Fig. 2

Safeguard™ Motion Sensor Light

• Press and hold both Thermostat Control Buttons ( ) for three seconds to change between Fahrenheit and Celsius.

NOTE: The Remote will not change between Fahrenheit and Celsius - only the controls on the heater.

FAHRENHEIT TO CELSIUS

5

TROUBLESHOOTING

Problem Solution

If your Honeywell Ceramic Tower
Heater shuts o unexpectedly or fails
to operate, one of your heater safety
features may have been activated to
prevent overheating.

• Be sure it is plugged in and that the electrical outlet is working.

• Check for any obstructions. If you nd an obstruction, turn the heater OFF (

)

and unplug it.

• Allow the heater to cool completely, then remove the obstruction. Wait at least
10 minutes, then re-plug the heater in and follow the OPERATION instructions.

• Periodic cleaning of the lter is recommended. Turn O (

)
and unplug heater. Allow it to cool. Remove the Filter Cover
and clean/vacuum the Filter. (Fig. 4)

NOTE: This pertains to all heaters in the HCE300 Series with the

exception of the HCE317 units. The HCE317 units do not contain a
permanent lter.

• It is recommended that the Ceramic Tower Heater be cleaned
at least once a month and before o-season storage.

• Turn O (

) and unplug heater. Use a dry cloth only to clean

the external surfaces of the heater. DO NOT USE WATER,

WAXES, POLISHES OR ANY CHEMICAL SOLUTION.

• Clean the Ceramic Tower Heater using the above-mentioned steps.
Wrap the cord around the unit. Place in its original box and store
it in a cool, dry place.

• This heater does not disassemble.

CLEANING AND STORAGE

Fig. 4

Filter Cover

Model(s) Unit dims Amps Unit Voltage Max Watts Max BTUs

HCE311/HCE351 Series 8.74”L x 6.69”W x 12.8”H 3.19lbs 12.5 120V, 60Hz 1500 5118

HCE317 Series 8.74”L x 6.69”W x 21.65”H 4.41lbs 12.5 120V, 60Hz 1500 5118

HCE322/HCE352 Series 8.74”L x 6.69”W x 21.65”H 4.41lbs 12.5 120V, 60Hz 1500 5118

HCE323/HCE353 Series 8.74”L x 6.69”W x 23.15”H 4.56lbs 12.5 120V, 60Hz 1500 5118

PRODUCT SPECIFICATIONS

Operation Cost*

To estimate the cost to operate this heater, multiply the watts used by .001 convert into kilowatts used. Then, multiply the
kilowatts used by your local kilowatt electric rate and the length of time you run the heater. For example, if your electric rate is
$.1290**per kilowatt hour and you ran this heater in constant high mode (1500 watts) for 4 hours, it would cost you $.77 cents to
run the heater (1500 watts x 4 hours x .001) x 0.1290kwp = $0.77 cents).

NOTE: Because the Low setting does not require as much electricity to operate, it is more energy ecient and may be a better
option if you are concerned about the higher power consumption when the heater is on the High setting.

*Calculation (Total Wattage x .001) x Cost per Kilowatt Hour = Cost to operate

**Average Retail Price of Electricity to Ultimate Customer by End-Use, US Energy Information Administration, August 2016.

Filter

NOTE: HCE317 series does not include a lter cover

6

You should rst read all instructions before attempting
to use this product.

A. This 3 year limited warranty applies to repair or

replacement of product found to be defective in
material or workmanship. This warranty does not
apply to damage resulting from commercial, abusive,
unreasonable use or supplemental damage. Defects
that are the result of normal wear and tear will not
be considered manufacturing defects under this
warranty. KAZ IS NOT LIABLE FOR INCIDENTAL

OR CONSEQUENTIAL DAMAGES OF ANY NATURE,
ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON
THIS PRODUCT IS LIMITED IN DURATION TO THE
DURATION OF THIS WARRANTY. Some jurisdictions

do not allow the exclusion or limitation of incidental
or consequential damages or limitations on how long
an implied warranty lasts, so the above limitations or
exclusions may not apply to you. This warranty gives
you specic legal rights, and you also may have other
rights which vary from jurisdiction to jurisdiction. This
warranty applies only to the original purchaser of this
product from the original date of purchase.

B. At its option, Kaz will repair or replace this product if it is

found to be defective in material or workmanship.

C. This warranty does not cover damage resulting from any

unauthorized attempts to repair or from any use not in
accordance with the instruction manual.

CUSTOMER SERVICE

Questions or comments
Call us toll-free at: 1-800-477-0457
E-mail: [e-mail]
Or visit our website at: www.HoneywellPluggedIn.com

Please be sure to specify the model number.

NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT
CONSUMER RELATIONS FIRST OR SEE YOUR WARRANTY.
DO NOT RETURN THE HEATER TO THE ORIGINAL PLACE
OF PURCHASE. DO NOT ATTEMPT TO OPEN THE MOTOR
HOUSING YOURSELF, DOING SO MAY VOID YOUR
WARRANTY AND CAUSE DAMAGE TO THE PRODUCT OR
PERSONAL INJURY.

3 YEAR LIMITED WARRANTY

This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) This device must
accept any interference received, including interference that
may cause undesired operation.

7

CONSIGNES
DE SÉCURITÉ
IMPORTANTES

AVERTISSEMENT – LISEZ LES CONSIGNES

D’EMPLOI ET DE SÉCURITÉ AVANT D’UTILISER
LE RADIATEUR ET GARDEZ-LES. SI VOUS NE
COMPRENEZ PAS LES INSTRUCTIONS OU LES
ÉTIQUETTES DE L’APPAREIL, APPELEZ LE SERVICE
À LA CLIENTÈLE AU [phone] AVANT
L’UTILISATION, POUR OBTENIR DES EXPLICATIONS.

Avertissement – Ignorer les consignes de sécurité
peut être cause d’incendie, de blessures ou de mort.

VOS RESPONSABILITÉS

Les appareils électriques peuvent exposer à
des dangers aptes à causer des blessures
graves, voire la mort. Leur emploi peut entraîner
des risques, y compris mais sans s’y limiter, de
blessures, d’incendies, de choc électrique et de
dommages à l’installation électrique. L’objectif de
ces instructions est de fournir les renseignements
nécessaires pour utiliser correctement l’appareil et
ainsi éviter ces dangers..

L’emploi d’appareils électriques requiert
l’observation de précautions de base pour
réduire les risques d’incendies, de chocs
électriques et de blessures corporelles, y
compris des suivantes :

1. Avertissement – Lisez toutes les instructions

avant d’employer ce radiateur.

2. Avertissement – Un radiateur qui marche est

chaud. Pour éviter les brûlures, veillez à ce que
votre peau nue NE touche PAS de surfaces
chaudes. Déplacez-le à l’aide des poignées.
Gardez les corps combustibles tels meubles,
oreillers, literie, papiers, vêtements et rideaux,
à au moins 0,9 m (3 pi) de l’avant du radiateur
et éloignez-les des côtés.

3. Avertissement – Redoublez de prudence

quand le radiateur est utilisé par des enfants
ou des personnes handicapées, ou près d’eux,
ainsi que quand vous le laissez sans surveillance.

4. Avertissement – Débranchez toujours un

radiateur qui ne sert pas.

5. Avertissement – N’employez PAS un

radiateur dont le cordon ou la fiche est abîmé,
qui a mal fonctionné, a été échappé ou
endommagé de quelque façon. Jetez-le ou
faites-le vérifier et/ou réparer à un centre de
services agréé.

6. Avertissement – Pour utilisation résidentielle.

7. Avertissement – NE PAS l’utiliser dehors.

8. Avertissement – Ce radiateur n’est pas

destiné aux salles de bains et de lavage ou
autres pièces intérieures. NE PAS placer le
radiateur où il peut tomber dans une baignoire
ou un autre contenant d’eau.

9. Avertissement – N’acheminez PAS le cordon
sous tapis ou moquette. Ne le recouvrez PAS
de carpettes, tapis de corridor, ou autres. Ne
le passez NI sous des meubles NI sous des
appareils. Éloignez le cordon du passage afin
qu’il ne puisse pas faire trébucher.

radiaTeur Sur Colonne

à

ÉlÉmenT CHauffanT en CÉramique

SÉrie HCe300

AVERTISSEMENT

Honeywell est une marque de commerce de Honeywell International, Inc. qu’utilise Helen of Troy Limited sous licence.

Honeywell International Inc. ne fait aucune assertion et n’offre aucune garantie en ce qui concerne ce produit.