RecommendedFind the latest version of this and other Performance Series IP camera
documents on the Honeywell Video website. Go to
http://www.honeywellvideo.com/products/cameras/ip/index.html to
find your camera and view/download the latest documentation.
Refer to the Honeywell Open Technology Alliance to learn more
about our open and integrated solutions (go to:
http://www.security.honeywell.com/hota/).
Document 800-21358 – Rev A – 10/2015
Revisions
IssueDateRevisions
A10/2015New document.
Cautions and Warnings
| 3
WARNING
only by qualified and experienced technicians to conform to all
local codes and to maintain your warranty.
WARNING
standards this product is intended for use with a Listed Power
Adapter marked with “Limited Power Source”, “LPS”, on the unit,
output rated 12 V DC, minimum 0.7A, Tma=60°C or from Power
over Ethernet (PoE) provided by Listed Information Technology
Equipment meeting the IEEE 802.3af PoE standard.
The Ethernet connection is not intended to be connected to
exposed (outside plant) networks. Do not connect two power
sources to the camera at the same time.
CAUTION
Regulatory Statements
Installation and servicing should be performed
To ensure compliance with electrical safety
Invisible LED radiation (850 nm). Avoid exposure to beam.
FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
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4 | Performance Series IP Camera Software Configuration Guide
used in accordance with the instruction manual, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
NoteChanges or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Canadian Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.
Manufacturer’s Declaration of Conformance
The equipment supplied with this guide meets the provisions of the following European Union
council directives:
•2014/30/EU for EMC
•2001/95/EC for safety, and
•2011/65/EU for RoHS compliance.
WARNING
should be employed when powering the camera from 24 V AC.
To comply with EN50130-4 requirements, a UPS
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Waste Electrical and Electronic Equipment (WEEE)
Safety Instructions
Before installing or operating the unit, read and follow all instructions. After
installation, retain the safety and operating instructions for future reference.
1.HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions.
2.INSTALLATION
•Install in accordance with the manufacturer’s instructions.
•Installation and servicing should be performed only by qualified and experienced
technicians to conform to all local codes and to maintain your warranty.
•Any wall or ceiling mounting of the product should follow the manufacturer’s
instructions and use a mounting kit approved or recommended by the manufacturer.
3.POWER SOURCES - This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
facility, consult your product dealer or local power company.
4.MOUNTING SYSTEM - Use only with a mounting system recommended by the
manufacturer, or sold with the product.
5.ATTACHMENTS/ACCESSORIES - Do not use attachments/accessories not
recommended by the product manufacturer as they may result in the risk of fire, electric
shock, or injury to persons.
6.CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.
7.SERVICING - Do not attempt to service this unit yourself. Refer all servicing to qualified
service personnel.
8.REPLACEMENT PARTS - When replacement parts are required, be sure the service
technician has used replacement parts specified by the manufacturer or have the same
characteristics as the original part. Unauthorized substitutions may result in fire, electric
shock or other hazards. Using replacement parts or accessories other than the original
manufacturers may invalidate the warranty.
| 5
Correct Disposal of this Product (applicable in the European Union and other
European countries with separate collection systems).
This product should be disposed of, at the end of its useful life, as per
applicable local laws, regulations, and procedures.
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6 | Performance Series IP Camera Software Configuration Guide
Warranty and Service
Subject to the terms and conditions listed on the Product warranty, during the warranty period
Honeywell will repair or replace, at its sole option, free of charge, any defective products
returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer Service at
1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA)
number.
Be sure to have the model number, serial number, and the nature of the problem available for
the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to
Honeywell without a clearly identified Return Merchandise Authorization (RMA) number
may be refused.
16 | Performance Series IP Camera Software Configuration Guide
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About This Document
This document provides instructions for accessing, configuring, and operating the Performance
Series IP cameras. This document is intended for system installers, administrators, and
operators.
| 17
Overview of Contents
This document contains the following chapters and appendixes:
•Chapter 1, Introduction, provides an overview of the main features of the Performance
Series IP cameras.
•Chapter 2, Getting Started, describes how to install the Config Tool to access the camera
remotely from a web browser. It also describes how to update your camera’s firmware.
•Chapter 3, Logging In and Viewing Live Video, describes how to log in to a camera and the
Live View interface.
•Chapter 4, Playing Back Video (HBD3PR2/H4D3PRV2 only), describes how to search for
recorded video and snapshots, and how to export them.
•Chapter 5, Configuring Camera Settings, describes all configurations, including camera
configurations, network configurations, storage configurations.
•Chapter 6, Configuring Events and Alarms, shows how to set up notifications for alarm
inputs, motion detection, and network failure events.
•Appendix A, Troubleshooting, lists common problems and solutions.
•Appendix B, Camera Specifications, lists the specifications of the Performance Series IP
cameras.
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18 | Performance Series IP Camera Software Configuration Guide
Typographical Conventions
This document uses the following typographical conventions:
FontWhat it representsExample
Helvetica NarrowKeys on the keyboardPress Ctrl+C
LucidaValues of editable fields that are mentioned in the
body text of the document for reference purposes,
but do not need to be entered as part of a procedure
Text strings displayed on the screenThe message Valid displays.
Swiss721 BT Bold Words or characters that you must type. The word
“enter” is used if you must type text and then press
Enter or Return key.
the
Menu titles and other items you selectDouble-click Open from the File menu.
Buttons you click to perform actionsClick Exit to close the program.
ItalicPlaceholders: words that vary depending on the
situation
Cross-reference to external source
Cross-reference within document
The Time from field can be set to
Hours:Minute:Seconds.
Enter the password.
Enter your user name.
Refer to the System Administrator Guide.
See Chapter 2, Installation.
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1
Introduction1
This chapter contains the following sections:
•Overview, page 19
•Key Features, page 20
•Camera Dimensions, page 21
Overview
Honeywell’s Performance Series IP cameras integrate traditional camera and network video
technology, combining video data collection and transmission. These flexible, fully featured
cameras are the ideal choice for a wide range of indoor and outdoor surveillance applications.
Plug-and-play compatible with Honeywell 4/8/16-channel Performance Series Embedded
NVRs, the cameras offer 1.3 or 3 megapixel resolution at up to 30 frames per second and use
H.264 video compression technology to save bandwidth and storage while ensuring maximum
video quality. All of the cameras are True Day/Night with intelligent IR capability, providing up to
100 ft (30 m) of illumination in low-light and nighttime scenes.
Each camera comes with configurable motion detection and camera tamper detection and
supports up to 4 user-defined privacy mask areas. In addition to a 12 V DC adapter, all of the
cameras support Power over Ethernet (PoE), eliminating the need for a separate power supply
and associated wiring. Select models also support local video storage on microSDHC cards (up
to 128 GB) when network service is interrupted.
You can monitor Performance Series IP cameras from anywhere, at any time, using the free
HonView Touch mobile app for both Apple and Android smartphones and tablets.
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20 | Performance Series IP Camera Software Configuration Guide
Key Features
Key features of the Performance Series IP cameras include the following:
Camera• Day/Night mode auto-switch
• Picture parameter setup, such as electronic shutter
and gain
• Motion detection
• Backlight compensation
• Video watermark function to prevent modification
• IR night vision
Storage• Central server backup (configure in Alarm or
Schedule settings)
• Recording over Internet, files stored on client PC
• Network storage (FTP)
Network Monitoring• One-channel video data transmission to a network
terminal and decoding
• Delay time less than 270 ms (network bandwidth
support required)
• Up to 20 connections
• Compatible with the following network protocols:
IPv4/IPv6, HTTP, HTTPS, TCP/IP, UDP, UPnP, ICMP,
IGMP, RTSP, RTP, SMTP, NTP, DHCP, DNS, PPPoE,
DDNS, FTP, IP Filter, QoS
Network Management• Camera configuration and management via Ethernet
• Device management via Internet or client PC
User Management• Each user belongs to specific group
• Different user rights for each group
• User rights cannot exceed group rights
System Management• Log function
• System resource information and running real-time
status display
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Camera Dimensions
2
1
3
4
5
This section displays the dimensions and main components/connectors of each
Performance Series IP camera.
HED1PR3/HED3PR3 Ball Cameras
Figure 1-1HED1PR3/HED3PR3 Dimensions
Introduction | 21
Figure 1-2HED1PR3/HED3PR3 Components
1.Lens
2.Camera module
3.Camera enclosure
4.LAN connector
5.12 V DC connector
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22 | Performance Series IP Camera Software Configuration Guide
1
2
HBD1PR1/HBD3PR1 Bullet Cameras
Figure 1-3HBD1PR1/HBD3PR1 Dimensions
Figure 1-4HBD1PR1/HBD3PR1 Connections
1.LAN connector
2.12 V DC connector
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HBD3PR2 Bullet Camera
1
2
Figure 1-5HBD3PR2 Dimensions
Figure 1-6HBD3PR2 Connections
Introduction | 23
1.LAN connector
2.12 V DC connector
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24 | Performance Series IP Camera Software Configuration Guide
3
4
1
2
H4D3PRV2 Mini Dome Camera
Figure 1-7H4D3PRV2 Dimensions
Figure 1-8H4D3PRV2 Components
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1.Camera module
2.Camera enclosure
3.LAN connector
4.12 V DC connector
H4D3PRV3 Mini Dome Camera
3
4
1
2
Figure 1-9H4D3PRV3 Dimensions
Figure 1-10 H4D3PRV3 Components
Introduction | 25
1.Camera module
2.Camera enclosure
3.LAN connector
4.12 V DC connector
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26 | Performance Series IP Camera Software Configuration Guide
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2
Getting Started2
This chapter contains the following sections:
•Installing the ConfigTool IP Utility, page 27
•Discovering Your Device on the Network, page 28
•Assigning a New IP Address to Your Device, page 28
•Upgrading Your Device’s Firmware, page 29
•Opening a Web Client, page 31
Installing the ConfigTool IP Utility
Before you can start using your camera, you must install the ConfigTool IP utility on your PC.
1.Insert the software CD that came with your camera into your PC’s disk drive.
2.Open the
3.On the ConfigTool welcome screen, click
4.Read the User License Agreement. If you agree, select
5.If you want, you can change the installation directory (by default, ConfigTool will be installed
in C:\Program Files). To proceed with the installation, click
6.If the installation is successful, the message "
Click
Honeywell Config Tool
Enjoy Now
to open ConfigTool.
folder, and then double-click
Honeywell ConfigTool.exe
Next
.
I agree
.
Install
.
Installation is complete!
.
" appears.
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28 | Performance Series IP Camera Software Configuration Guide
Discovering Your Device on the Network
Use ConfigTool to discover your IP device(s) on the network. To discover your device(s), open
ConfigTool. All of the connected IP devices on the network are listed. To refresh the list, click
Refresh.
Assigning a New IP Address to Your Device
The current IP address of your device appears in the IP column of the ConfigTool main interface.
If you want, you can assign a new static IP address to the device.
1.From the list of devices in ConfigTool, click the device that you want to assign a new IP
address to.
2.Click Login, type the login user name and password for the device (the default user name
is admin and the default password is 1234), and then click OK.
Figure 2-1Log In to a Device
3.On the Config screen, click the Net tab, type the new IP settings in the IP Address,
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Subnet Mask, and Gateway fields, and then click Save.
Figure 2-2Network Settings
Getting Started | 29
Upgrading Your Device’s Firmware
Before you begin using your camera, make sure you have the latest firmware installed. You can
upgrade a single device or multiple devices at the same time.
To upgrade a single device:
1.From the list of devices in ConfigTool, click the device that you want to upgrade.
2.Click Login, type the login user name and password for the device (the default user name
is admin and the default password is 1234), and then click OK.
3.On the Config screen, click the Upgrade tab.
4.Click OpenFile, navigate to the directory that contains the firmware file, and then click
Upgrade.
Figure 2-3Upgrade Screen
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30 | Performance Series IP Camera Software Configuration Guide
When the upgrade is complete, the device will reboot. While the device is rebooting, the
message "Device is offline: [device IP address]" appears.
To upgrade multiple devices simultaneously:
1.In ConfigTool, click Batch Mode.
Figure 2-4Select Batch Mode
2.From the list of devices, click all of the devices that you want to upgrade, and then click
Start.
Figure 2-5Batch Mode Screen
3.On the Batch Upgrade screen, click Open, navigate to the directory that contains the
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firmware file, and then click OK.
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