Honeywell HBD1PR1, HED3PR3, HBD3PR1, HBD3PR2, H4D3PRV3 Software Configuration Manual

...
Performance Series
IP Cameras
HED1PR3
HED3PR3 H4D3PRV3 H4D3PRV2
HBD1PR1
HBD3PR1
HBD3PR2
Software Configuration
Guide
documents on the Honeywell Video website. Go to
http://www.honeywellvideo.com/products/cameras/ip/index.html to
find your camera and view/download the latest documentation.
Refer to the Honeywell Open Technology Alliance to learn more about our open and integrated solutions (go to:
http://www.security.honeywell.com/hota/).
Document 800-21358 – Rev A – 10/2015
Revisions
Issue Date Revisions
A 10/2015 New document.

Cautions and Warnings

| 3
WARNING
only by qualified and experienced technicians to conform to all local codes and to maintain your warranty.
WARNING
standards this product is intended for use with a Listed Power Adapter marked with “Limited Power Source”, “LPS”, on the unit, output rated 12 V DC, minimum 0.7A, Tma=60°C or from Power over Ethernet (PoE) provided by Listed Information Technology Equipment meeting the IEEE 802.3af PoE standard.
The Ethernet connection is not intended to be connected to exposed (outside plant) networks. Do not connect two power sources to the camera at the same time.
CAUTION

Regulatory Statements

Installation and servicing should be performed
To ensure compliance with electrical safety
Invisible LED radiation (850 nm). Avoid exposure to beam.
FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
800-21358 - A - 10/2015
4 | Performance Series IP Camera Software Configuration Guide
used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Note Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Canadian Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.
Manufacturer’s Declaration of Conformance
The equipment supplied with this guide meets the provisions of the following European Union council directives:
2014/30/EU for EMC
2001/95/EC for safety, and
2011/65/EU for RoHS compliance.
WARNING
should be employed when powering the camera from 24 V AC.
To comply with EN50130-4 requirements, a UPS
www.honeywell.com/security
Waste Electrical and Electronic Equipment (WEEE)

Safety Instructions

Before installing or operating the unit, read and follow all instructions. After installation, retain the safety and operating instructions for future reference.
1. HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions.
2. INSTALLATION
Install in accordance with the manufacturer’s instructions.
Installation and servicing should be performed only by qualified and experienced
technicians to conform to all local codes and to maintain your warranty.
Any wall or ceiling mounting of the product should follow the manufacturer’s
instructions and use a mounting kit approved or recommended by the manufacturer.
3. POWER SOURCES - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your facility, consult your product dealer or local power company.
4. MOUNTING SYSTEM - Use only with a mounting system recommended by the manufacturer, or sold with the product.
5. ATTACHMENTS/ACCESSORIES - Do not use attachments/accessories not recommended by the product manufacturer as they may result in the risk of fire, electric shock, or injury to persons.
6. CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
7. SERVICING - Do not attempt to service this unit yourself. Refer all servicing to qualified service personnel.
8. REPLACEMENT PARTS - When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards. Using replacement parts or accessories other than the original manufacturers may invalidate the warranty.
| 5
Correct Disposal of this Product (applicable in the European Union and other European countries with separate collection systems).
This product should be disposed of, at the end of its useful life, as per applicable local laws, regulations, and procedures.
800-21358 - A - 10/2015
6 | Performance Series IP Camera Software Configuration Guide

Warranty and Service

Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer Service at
1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA)
number.
Be sure to have the model number, serial number, and the nature of the problem available for the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to
Honeywell without a clearly identified Return Merchandise Authorization (RMA) number may be refused.
www.honeywell.com/security
Contents | 7

Contents

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Overview of Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Camera Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
HED1PR3/HED3PR3 Ball Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
HBD1PR1/HBD3PR1 Bullet Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
HBD3PR2 Bullet Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
H4D3PRV2 Mini Dome Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
H4D3PRV3 Mini Dome Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing the ConfigTool IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Discovering Your Device on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Assigning a New IP Address to Your Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Upgrading Your Device’s Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Opening a Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3 Logging In and Viewing Live Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Logging In to the Camera via the Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Logging In to the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Installing the Browser Plug-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the Live View Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Video Encoder Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
System Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Live View Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Live View Window Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4 Playing Back Video (HBD3PR2/H4D3PRV2 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Overview of the Playback Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Playing Back Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Playing a Recorded File from the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Searching for a File by Recording Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Timeline Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using the Playback Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Zooming In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Taking a Snapshot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Creating a Video Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Viewing Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
800-21358 - A - 10/2015
8 | Performance Series IP Camera Software Configuration Guide
5 Configuring Camera Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuring Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Profile Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Zoom and Focus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Video Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Video Bit Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Snapshot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Video Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
ROI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
ONVIF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Manually Configuring the DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using Honeywell DDNS to Configure DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
IP Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
SMTP (Email) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Bonjour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Multicast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
IEEE802.1X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
QoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Configuring Storage Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Recording Schedule and Snapshot Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Recording Schedule Color Codes: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Setting Holidays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Record Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Configuring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
General System Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Account Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Import/Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Automatic Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Online User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
6 Configuring Events and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Configuring Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Configuring for Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Video Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Configuring for Camera Tampering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Configuring for Abnormalities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
www.honeywell.com/security
Contents | 9
Configuring for Micro SD Card Abnormalities . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Configuring for Network Abnormalities Such as Network Disconnections and IP Conflicts . . . 91
Configuring for Illegal Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Configuring Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Appendix A Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Embedded NVR Integration Capacity Matrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Appendix B Camera Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
HED1PR3/HED3PR3 Ball Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
HBD1PR1/HBD3PR1/HBD3PR2 Bullet Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
H4D3PRV2/H4D3PRV3 Mini Dome Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
800-21358 - A - 10/2015
10 | Performance Series IP Camera Software Configuration Guide
www.honeywell.com/security
Figures | 11

Figures

Figure 1-1 HED1PR3/HED3PR3 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Figure 1-2 HED1PR3/HED3PR3 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Figure 1-3 HBD1PR1/HBD3PR1 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 1-4 HBD1PR1/HBD3PR1 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 1-5 HBD3PR2 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Figure 1-6 HBD3PR2 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Figure 1-7 H4D3PRV2 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 1-8 H4D3PRV2 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 1-9 H4D3PRV3 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 1-10 H4D3PRV3 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 2-1 Log In to a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Figure 2-2 Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 2-3 Upgrade Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 2-4 Select Batch Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 2-5 Batch Mode Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 2-6 Batch Upgrade Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 3-1 Login Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 3-2 First-time Login Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 3-3 File Download Security Warning Message for the Plug-in . . . . . . . . . . . . . . . . . . . . 34
Figure 3-4 Internet Explorer - Security Warning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 3-5 Live View Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 3-6 Video Encoder Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 3-7 System Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 3-8 Live View Window Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 3-9 Live View Window Configuration Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 4-1 Playback Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 4-2 Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 4-3 Playback Calendar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 4-4 Recording Timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 4-5 Playback File Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 4-6 Recording Type Filter in Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Figure 4-7 Playback Timeline Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Figure 4-8 Clip Function Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 4-9 Snapshot Playback Control Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 4-10 List of Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
800-21358 - A - 10/2015
12 | Performance Series IP Camera Software Configuration Guide
Figure 5-1 Camera Setup Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 5-2 Profile Management Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 5-3 Motorized Zoom and Focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Figure 5-4 Video Bit Stream Configuration Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 5-5 Snapshot Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 5-6 Video Overlay Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 5-7 ROI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 5-8 Storage Path Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 5-9 TCP/IP Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Figure 5-10 Connection Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Figure 5-11 PPPoE Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 5-12 DDNS Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 5-13 Using Honeywell DDNS to Configure DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 5-14 IP Filter Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 5-15 SMTP Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 5-16 UPnP Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Figure 5-17 Bonjour Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Figure 5-18 Multicast Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Figure 5-19 802.1X Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Figure 5-20 QoS Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Figure 5-21 Recording Schedule Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Figure 5-22 Holiday Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Figure 5-23 Path Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Figure 5-24 Local Storage Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Figure 5-25 FTP Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Figure 5-26 NAS Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Figure 5-27 Record Control Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Figure 5-28 General System Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Figure 5-29 Date and Time Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Figure 5-30 Username Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Figure 5-31 Add User Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Figure 5-32 Modifying User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Figure 5-33 Group Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Figure 5-34 Add Group Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Figure 5-35 Modify Group Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Figure 5-36 Default Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Figure 5-37 Import/Export Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Figure 5-38 Auto Maintain Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Figure 5-39 Upgrade Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Figure 5-40 Version Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Figure 5-41 Log Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Figure 5-42 Online User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Figure 6-1 Motion Detection - Video Detection Configuration Interface . . . . . . . . . . . . . . . . . . . 85
Figure 6-2 Configuring the Working Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Figure 6-3 Configuring the Motion Detection Area . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 87
www.honeywell.com/security
Figures | 13
Figure 6-4 Tampering Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Figure 6-5 Tampering Working Period Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . .89
Figure 6-6 No SD Card Warning Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Figure 6-7 SD Card Error Warning Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 90
Figure 6-8 Capacity Warning Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Figure 6-9 Dicsonnection Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Figure 6-10 IP Conflict Configuration Interfacet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Figure 6-11 Illegal Access Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Figure 6-12 Alarm Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
800-21358 - A - 10/2015
14 | Performance Series IP Camera Software Configuration Guide
www.honeywell.com/security
Tables | 15

Tables

Table 3-1 Video Encoder Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Table 3-2 Live View Window Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Table 3-3 Live View Window Configuration Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Table 4-1 Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Table 5-1 Camera Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Table 5-2 Zoom and Focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Table 5-3 Video Bit Stream Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Table 5-4 Snapshot Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Table 5-5 Video Overlay Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Table 5-6 ROI Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Table 5-7 TCI/IP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Table 5-8 Connection Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Table 5-9 DDNS Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Table 5-10 Honeywell DDNS Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Table 5-11 SMTP (Email) Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Table 5-12 Multicast Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Table 5-13 802.1X Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Table 5-14 QoS Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Table 5-15 Path Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Table 5-16 FTP Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Table 5-17 NAS Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Table 5-18 Record Control Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Table 5-19 General System Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Table 5-20 Date and Time Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Table 5-21 Import/Export Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Table 5-22 Log Interface Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Table 6-1 Video Motion Detection - Video Detection Configurations . . . . . . . . . . . . . . . . . . . . . 86
Table 6-2 Motion Detection Area Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Table 6-3 Tampering Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Table 6-4 Alarm Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Table A-1 Embedded NVR Integration Matrix - Maximum Frame Rate and Resolution . . . . . . . . . . . 96
Table B-1 HED1PR3/HED3PR3 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Table B-2 HBD1PR1/HBD3PR1/HBD3PR2 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Table B-3 H4D3PRV2/H4D3PRV3 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
800-21358 - A - 10/2015
16 | Performance Series IP Camera Software Configuration Guide
www.honeywell.com/security

About This Document

This document provides instructions for accessing, configuring, and operating the Performance Series IP cameras. This document is intended for system installers, administrators, and operators.
| 17

Overview of Contents

This document contains the following chapters and appendixes:
Chapter 1, Introduction, provides an overview of the main features of the Performance Series IP cameras.
Chapter 2, Getting Started, describes how to install the Config Tool to access the camera remotely from a web browser. It also describes how to update your camera’s firmware.
Chapter 3, Logging In and Viewing Live Video, describes how to log in to a camera and the Live View interface.
Chapter 4, Playing Back Video (HBD3PR2/H4D3PRV2 only), describes how to search for recorded video and snapshots, and how to export them.
Chapter 5, Configuring Camera Settings, describes all configurations, including camera configurations, network configurations, storage configurations.
Chapter 6, Configuring Events and Alarms, shows how to set up notifications for alarm inputs, motion detection, and network failure events.
Appendix A, Troubleshooting, lists common problems and solutions.
Appendix B, Camera Specifications, lists the specifications of the Performance Series IP cameras.
800-21358 - A - 10/2015
18 | Performance Series IP Camera Software Configuration Guide

Typographical Conventions

This document uses the following typographical conventions:
Font What it represents Example
Helvetica Narrow Keys on the keyboard Press Ctrl+C
Lucida Values of editable fields that are mentioned in the
body text of the document for reference purposes, but do not need to be entered as part of a procedure
Text strings displayed on the screen The message Valid displays.
Swiss721 BT Bold Words or characters that you must type. The word
“enter” is used if you must type text and then press
Enter or Return key.
the
Menu titles and other items you select Double-click Open from the File menu.
Buttons you click to perform actions Click Exit to close the program.
Italic Placeholders: words that vary depending on the
situation
Cross-reference to external source Cross-reference within document
The Time from field can be set to Hours:Minute:Seconds.
Enter the password.
Enter your user name.
Refer to the System Administrator Guide. See Chapter 2, Installation.
www.honeywell.com/security
1

Introduction 1

This chapter contains the following sections:
Overview, page 19
Key Features, page 20
Camera Dimensions, page 21

Overview

Honeywell’s Performance Series IP cameras integrate traditional camera and network video technology, combining video data collection and transmission. These flexible, fully featured cameras are the ideal choice for a wide range of indoor and outdoor surveillance applications.
Plug-and-play compatible with Honeywell 4/8/16-channel Performance Series Embedded NVRs, the cameras offer 1.3 or 3 megapixel resolution at up to 30 frames per second and use H.264 video compression technology to save bandwidth and storage while ensuring maximum video quality. All of the cameras are True Day/Night with intelligent IR capability, providing up to 100 ft (30 m) of illumination in low-light and nighttime scenes.
Each camera comes with configurable motion detection and camera tamper detection and supports up to 4 user-defined privacy mask areas. In addition to a 12 V DC adapter, all of the cameras support Power over Ethernet (PoE), eliminating the need for a separate power supply and associated wiring. Select models also support local video storage on microSDHC cards (up to 128 GB) when network service is interrupted.
You can monitor Performance Series IP cameras from anywhere, at any time, using the free HonView Touch mobile app for both Apple and Android smartphones and tablets.
800-21358 - A - 10/2015
20 | Performance Series IP Camera Software Configuration Guide

Key Features

Key features of the Performance Series IP cameras include the following:
Camera • Day/Night mode auto-switch
• Picture parameter setup, such as electronic shutter and gain
• Motion detection
• Backlight compensation
• Video watermark function to prevent modification
• IR night vision
Storage • Central server backup (configure in Alarm or
Schedule settings)
• Recording over Internet, files stored on client PC
• Network storage (FTP)
Network Monitoring • One-channel video data transmission to a network
terminal and decoding
• Delay time less than 270 ms (network bandwidth support required)
• Up to 20 connections
• Compatible with the following network protocols: IPv4/IPv6, HTTP, HTTPS, TCP/IP, UDP, UPnP, ICMP, IGMP, RTSP, RTP, SMTP, NTP, DHCP, DNS, PPPoE, DDNS, FTP, IP Filter, QoS
Network Management • Camera configuration and management via Ethernet
• Device management via Internet or client PC
User Management • Each user belongs to specific group
• Different user rights for each group
• User rights cannot exceed group rights
System Management • Log function
• System resource information and running real-time status display
www.honeywell.com/security

Camera Dimensions

2
1
3
4
5
This section displays the dimensions and main components/connectors of each Performance Series IP camera.

HED1PR3/HED3PR3 Ball Cameras

Figure 1-1 HED1PR3/HED3PR3 Dimensions
Introduction | 21
Figure 1-2 HED1PR3/HED3PR3 Components
1. Lens
2. Camera module
3. Camera enclosure
4. LAN connector
5. 12 V DC connector
800-21358 - A - 10/2015
22 | Performance Series IP Camera Software Configuration Guide
1
2

HBD1PR1/HBD3PR1 Bullet Cameras

Figure 1-3 HBD1PR1/HBD3PR1 Dimensions
Figure 1-4 HBD1PR1/HBD3PR1 Connections
1. LAN connector
2. 12 V DC connector
www.honeywell.com/security

HBD3PR2 Bullet Camera

1
2
Figure 1-5 HBD3PR2 Dimensions
Figure 1-6 HBD3PR2 Connections
Introduction | 23
1. LAN connector
2. 12 V DC connector
800-21358 - A - 10/2015
24 | Performance Series IP Camera Software Configuration Guide
3
4
1
2

H4D3PRV2 Mini Dome Camera

Figure 1-7 H4D3PRV2 Dimensions
Figure 1-8 H4D3PRV2 Components
www.honeywell.com/security
1. Camera module
2. Camera enclosure
3. LAN connector
4. 12 V DC connector

H4D3PRV3 Mini Dome Camera

3
4
1
2
Figure 1-9 H4D3PRV3 Dimensions
Figure 1-10 H4D3PRV3 Components
Introduction | 25
1. Camera module
2. Camera enclosure
3. LAN connector
4. 12 V DC connector
800-21358 - A - 10/2015
26 | Performance Series IP Camera Software Configuration Guide
www.honeywell.com/security
2

Getting Started 2

This chapter contains the following sections:
Installing the ConfigTool IP Utility, page 27
Discovering Your Device on the Network, page 28
Assigning a New IP Address to Your Device, page 28
Upgrading Your Device’s Firmware, page 29
Opening a Web Client, page 31

Installing the ConfigTool IP Utility

Before you can start using your camera, you must install the ConfigTool IP utility on your PC.
1. Insert the software CD that came with your camera into your PC’s disk drive.
2. Open the
3. On the ConfigTool welcome screen, click
4. Read the User License Agreement. If you agree, select
5. If you want, you can change the installation directory (by default, ConfigTool will be installed in C:\Program Files). To proceed with the installation, click
6. If the installation is successful, the message " Click
Honeywell Config Tool
Enjoy Now
to open ConfigTool.
folder, and then double-click
Honeywell ConfigTool.exe
Next
.
I agree
.
Install
.
Installation is complete!
.
" appears.
800-21358 - A - 10/2015
28 | Performance Series IP Camera Software Configuration Guide

Discovering Your Device on the Network

Use ConfigTool to discover your IP device(s) on the network. To discover your device(s), open ConfigTool. All of the connected IP devices on the network are listed. To refresh the list, click
Refresh.

Assigning a New IP Address to Your Device

The current IP address of your device appears in the IP column of the ConfigTool main interface. If you want, you can assign a new static IP address to the device.
1. From the list of devices in ConfigTool, click the device that you want to assign a new IP address to.
2. Click Login, type the login user name and password for the device (the default user name is admin and the default password is 1234), and then click OK.
Figure 2-1 Log In to a Device
3. On the Config screen, click the Net tab, type the new IP settings in the IP Address,
www.honeywell.com/security
Subnet Mask, and Gateway fields, and then click Save.
Figure 2-2 Network Settings
Getting Started | 29

Upgrading Your Device’s Firmware

Before you begin using your camera, make sure you have the latest firmware installed. You can upgrade a single device or multiple devices at the same time.
To upgrade a single device:
1. From the list of devices in ConfigTool, click the device that you want to upgrade.
2. Click Login, type the login user name and password for the device (the default user name is admin and the default password is 1234), and then click OK.
3. On the Config screen, click the Upgrade tab.
4. Click OpenFile, navigate to the directory that contains the firmware file, and then click
Upgrade.
Figure 2-3 Upgrade Screen
800-21358 - A - 10/2015
30 | Performance Series IP Camera Software Configuration Guide
When the upgrade is complete, the device will reboot. While the device is rebooting, the message "Device is offline: [device IP address]" appears.
To upgrade multiple devices simultaneously:
1. In ConfigTool, click Batch Mode.
Figure 2-4 Select Batch Mode
2. From the list of devices, click all of the devices that you want to upgrade, and then click
Start.
Figure 2-5 Batch Mode Screen
3. On the Batch Upgrade screen, click Open, navigate to the directory that contains the
www.honeywell.com/security
firmware file, and then click OK.
Loading...
+ 76 hidden pages