Honeywell Forge Worker Assist User Manual

HoneywellForgeWorkerAssist

Worker Assist Mobile User Guide

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Mobile User Guide

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DocumentID: DWADOC-X709-en WA

Release Date: February 2021

DISCLAIMER

This documentcontains Honeywellproprietary information. Information containedherein is to be usedsolely for the purpose submitted, andno partof this documentor its contents shallbe reproduced, published, or disclosedto a thirdparty withoutthe express permission of Honeywell InternationalSàrl.

.While this information is presentedin goodfaith andbelievedto be accurate, Honeywelldisclaims the impliedwarranties of merchantability andfitness for a purpose andmakes no express warranties exceptas may be statedin its written agreementwith andfor its customer

.In no eventis Honeywellliable to anyone for any direct, special, or consequentialdamages. The information andspecifications in this documentare subjectto change withoutnotice.Copyright 2021 - HoneywellInternationalSàrl

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	Contents
Chapter 2 - Getting Started		5
2.1	Introduction	5
2.2	Installation	5
	2.2.1 Android	5
	2.2.2 IOS	6
2.3	Sign In	6
2.4	Understanding User Interface	8
2.5	Status Change	8
2.6	Sign Out	9
Chapter 3 - Forgot Password		11
Chapter 4 - Managing Contacts		12
4.1	Viewing AllContacts	12
4.2	Viewing CallHistory	14
4.3	Viewing Favourites	15
4.4	Searching Contacts	15
Chapter 5 - Using the Call Features		16
5.1	Making a Call	16
5.2	Using In-callTexting	18
5.3	Making Conference Call	20
5.4	Inviting Guest User	25
5.5	Sharing Files & Pictures	26
5.6	Sharing VideoStream	28
5.7	Controlling Remote Camera	29
5.8	Sharing Screen	30
5.9	Using Annotation	30
5.10 Using Split Screen		37
5.11 Controlling Resolution		38

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CHAPTER

2 GETTING STARTED

•Introduction

•Installation

•Sign In

•Understandingthe User Interface

•Status Change

•Sign Out

2.1Introduction

HoneywellForge Workforce Productivity - Worker Assist, is a new Software as a Service (SaaS) basedmobility application aimedatimproving:

•Workforce productivity

•Decision making

•Worker efficiency

•Operationalperformance

HoneywellForge Worker Assist("Worker Assist") comprises of a portalanda mobile application. It allows capturingof voice, video, pictures, andannotations directly in the fieldor while collaboratingwith remote experts, to properly documentobservations andtrigger informed actions faster.

The application of HoneywellForge Worker Assistenables you to:

•Collaborate with SMEs andco-workers on issues in the plant, even when they are located remotely

•Minimize unplanneddowntime in a plant

Currently HoneywellForge Worker Assistsupports two languages:

•English

•Spanish

2.2Installation

2.2.1Android

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Chapter 2 - GettingStarted

1.Open Play Store.

2.Search for worker assist.

3.SelectHoneywellForge Worker Assistfrom the search results.

4.TapInstall

5.TapOpen to launch the mobile application.

6.TapAllow for the device access permission popups.

7.Readthe END USER AGREEMENT agreementandtapAgree.

2.2.2IOS

1.Go to your home screen by pressingthe home button (iPhone 8or older) or swipingupfrom the bottom of the screen. (iPhone X or newer)

2.TapAppStore.

3.Tapthe Search option atthe bottom-rightof the screen.

4.Search for worker assist.

5.SelectHoneywellForge Worker Assistfrom the search results.

6.TapGet.

7.TapOpen to launch the mobile application.

8.TapAllow for the device access permission popups.

9.Readthe END USER AGREEMENT agreementandtapAgree.

2.3Sign In

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Chapter 2 - GettingStarted

1. Open Worker Assist.

2.TapSign In.

3.Enter your Emailor Username.

4.TapNEXT.

5.Enter your Username / EmailandPassword.

6.To login directly the nexttime, checkthe Remember Me checkbox (Optional).

7.TapSIGNIN.

You willbe directedto the landingpage once you have successfully signedin into the application.

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Chapter 2 - GettingStarted

2.4Understanding User Interface

2.5Status Change

1.To sign out, tapProfile icon.

2.Selectthe status you want.

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Chapter 2 - GettingStarted

2.6Sign Out

1.To sign out, tapProfile icon.

2.SelectLogout.

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Chapter 2 - GettingStarted

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CHAPTER

3 FORGOT PASSWORD

Please follow organization passwordresetpractice to resetyour passwordor contactyour organizations Worker Assistadministrator to contactHoneywellCloudOperations team to reset your password.

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CHAPTER

4 MANAGING CONTACTS

•ViewingAllContacts

•ViewingCallHistory

•ViewingFavourites

•SearchingContacts

4.1Viewing All Contacts

In Worker Assist, users are notaddedmanually. They are always addedthrough the onboarding process. This process can be carriedoutonly by the administrator.

As a user you can access the contacts by below steps.

1.To go to contacts, tap . ALL CONTACTS screen appears.

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Chapter 4 - ManagingContacts

2. Tapthe contactname to view complete details.

You can see the below details.

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Chapter 4 - ManagingContacts

•ContactName

•Status

•Callbutton

•To favourite/unfavourite

3.To initiate callfrom this screen, tapthe callbutton.

4.To favourite/unfavourite any contact, tapthe favourites icon.

4.2Viewing Call History

1. To go to callhistory, tap

.

The ALL CALLS screen appears

Recently contactedlistis displayedin this screen.

•ContactName

•Status

•Type of call(Incoming/Outgoing/GroupCall)

•Date &Time

2.To initiate a callfrom this screen, tapthe name.

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