Use, Care and Maintenance .........................
Customer Support ...........................................
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Model Number
Serial Number
Key Number
4-Number Combination
For Your Protection
• Do not remove the Serial Number tag from the safe.
• Store Emergency Override Keys away from (NEVER INSIDE) safe.
• Record all Safe Identification Numbers on Safe Identification
Record (last page).
• Save this manual and NEVER keep it inside the safe.
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Overview of Your Safe
WELCOME!
Your new Honeywell Waterproof Fire Theft Safe™ will provide years of safe
and secure protection for your valuables, important documents and other
personal items. All Honeywell safes are designed and built using the highest
manufacturing standards to ensure maximum user satisfaction under a variety
of conditions. With proper care, your Honeywell safe will provide “Peace of
Mind” for many years to come.
Thank you and Enjoy!
The following list outlines the items and quantities of each included with
your new safe. Please carefully check the list to confirm all items have been
received. If any item is missing, then please contact Customer Service
@ 1-800-223-8566.
If you are missing parts, have difficulty programming your safe or
have any other questions pertaining to its proper use and care, DO
NOT RETURN your safe to the store. Please contact Customer Service
at 1-800-223-8566 (USA & Canada) for assistance.
Home and Office Security Safes
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Opening Safe For The First Time
Your Combination
The combination for your safe can be found imprinted on the inside back cover
of this Operation and Installation Guide. It is a pre-set 4 number sequence that is
unique to your safe and cannot be changed. It is recommended that you keep this
Operation and Installation Guide in a secure place. NEVER store this Guide inside
the safe.
Opening Safe with Combination Dial
1. Turn the dial LEFT (counter clockwise) three times to clear prior settings.
2. Begin by placing dial on 0 (zero).
2
3. Turn the dial LEFT, passing the first combination number FOUR (4) times and
stop at the number on the fifth time around.
4. Turn the dial RIGHT, passing the second combination number TWO (2) times
and stop at the number on the third time around.
5. Turn the dial LEFT, passing the third combination number ONE (1) time and
stop at the number on the second time around.
6. Turn the dial RIGHT and STOP on the fourth combination number.
7. Turn the handle upward to the RIGHT to open the safe.
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Emergency Override Key
Opening Safe with Emergency Override Key
Your safe is equipped with an Emergency Override Key which
allows immediate access to the safe without the use of the
combination.
1. Locate the combination lock on the front of the safe.
2. Note the gray lock cover immediately below the combination dial. With your fingernail or the edge of a
flathead screwdriver, gently pry this circular plate upwards
and remove. Do not discard; you will need it to cover the
lock when you are through.
3. Insert the Emergency Override Key into the lock and turn
clockwise to the right.
4. Turn the handle upwards to the right to open the safe.
5. Remove the Emergency Override Key.
6. Replace the gray lock cover by inserting the top and snapping it into place.
7. Close and lock the safe door, spinning the combination dial
several times.
LOCK
COVER
If you have lost or forgotten your combination, please contact
SISCO® Customer Service. (See Recovering Lost Combinations,
page 9).
Home and Office Security Safes
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Use, Care and Maintenance
Appropriate Use of Your Safe
Honeywell Waterproof Fire Theft Safes™ protect records and many other
valuables. Testing shows that the interior temperature of the safe remains
below 350°F (177°C) for 1 hour during a fire up to 1700°F (927°C) when used
properly. Your safe must be closed and latched in order to properly protect the
contents from fire.
Safe Care and Maintenance
When properly maintained, your safe will continue to provide protection for
many years. In order to ensure optimum performance of your safe, please
follow these simple precautions:
Clean Hands - Do not attempt to operate combination dial if your hands have
excessive dirt, debris, or liquids on them. Under normal circumstances, it is not
necessary to wash your hands before using the safe.
Clean Safe – To clean the outside surface of your safe, it is recommended that
you use a mild cleaner (e.g., window cleaner) to avoid scratching or discoloring
the surface. Do not use abrasive cleansers.
Moisture – If the safe is stored in an area of high moisture content (such as near
the ocean or in a tropical climate), moisture from the environment may become
trapped inside the safe. If this applies to you, open the safe on a regular basis to
promote air circulation.
For future reference, store this Operation and Installation Guide in a secure area
away from the safe. DO NOT DISCARD!
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Customer Support
Your Safe’s Unique Identification Numbers
When contacting Customer Service, you should be prepared to supply some
important information that specifically identifies your safe. This information is
extremely important to assuring prompt and accurate customer assistance.
It is strongly recommended that you identify and record the following information
in the “Safe Identification Record” form located on the inside back cover of this
manual:
Model Number
Serial Number
Key Number
Locating Model and Serial Numbers
Most Honeywell safes include a small metallic silver or gray tag affixed to one
of the surfaces. This tag is usually located on the front or right side of the safe.
This tag contains the Serial Number, and on selected models a similar tag is
attached containing the Model Number. If a Model Number tag is not attached
to the safe, then it can be located on the front or side panel of the box that the
safe was packaged in. Write this number down for future reference.
Key Number
The Key Number is located on the key. If you do not have the key, the number
is also imprinted on the Emergency Override Key lock. See Emergency Override
Key, page 3, for instructions on locating this lock.
Important: DO NOT REMOVE TAGS!
In case your safe becomes inoperable or you lose your keys, these identification
numbers will be needed to correct the problem. It is recommended that the
number tags remain in place on the safe. If removal is necessary, then they
should be attached to the inside back cover of the Operation and Installation
Guide. Store in a safe and secure place for future reference.
Home and Office Security Safes
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Customer Support
How to Contact Us
Phone:1-800-223-8566 (USA and Canada)
Monday through Friday, 7:30 am to 4:30 pm Pacific Standard Time
Email:CustomerService@HoneywellSafes.com
In addition to the required information regarding your safe, you must include the
best time and proper telephone number to reach you during our normal Customer
Service hours.
Mail: Attn: Customer Service Dept.
SISCO
2835 E. Ana Street
Rancho Dominguez, CA 90221
Mail:
Customer Service Dept.
Master Distributors
11 Howleys Rd.
Notting Hill VIC 3168
03-9538-9200
Ordering Replacement Keys
If a key becomes misplaced or you would like additional keys, you may conveniently
purchase them from our Customer Service Department. You must supply the following
information to assure accurate processing:
• Name / Address / Telephone
• Safe Model Number / Serial Number
• Key Number (located on the key and on the Emergency Override Key lock)
• Number of keys requested
• E-mail address if available
User Activation
In the USA, replacement keys are available for a fee and credit card orders are accepted
by telephone or via our web site. Checks or Money Orders are required for orders received by mail and should be made payable to SISCO®. Contact our Customer Service
Department for costing information prior to ordering.
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Notes
Home and Office Security Safes
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Notes
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Safe Identification Record
Recovering Lost Combinations
The following information is needed to provide you with your combination:
• Name / Address / Telephone
• Safe Model Number / Serial Number
• Key Number (located on the key and on the Emergency Override Key lock)
• E-mail address if available
LEFT FOUR (4) turns and continue to:
RIGHT TWO (2) turns and continue to:
LEFT ONE (1) turn and continue to:
RIGHT to:
Home and Office Security Safes
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Limited Warranty
LIFETIME AFTER FIRE REPLACEMENT GUARANTEE
If your Honeywell Firesafe is ever damaged by a fire, SISCO® will replace it with a comparable model
at no charge to the consumer. Freight on the replacement unit is not included in the guarantee and
must be paid by the consumer.
For claims, submit your name and address, a photo of the damaged safe along with its Model
Number, and a copy of the Fire Department report to SISCO Customer Service as proof of loss. Once
the information is received, Customer Service will contact you with further instructions.
LIMITED WARRANTY
If your Honeywell safe fails to operate because of a manufacturing defect any time up to five (5)
years from the date of original purchase, we will, at our discretion, repair or replace the unit at no
charge to the original owner. A copy of your sales receipt is required as Proof of Purchase.
The consumer must first contact SISCO Customer Service (800-223-8566, USA and Canada;
310-638-1182 outside of USA and Canada, or via E-mail at customerservice@honeywellsafes.com)
during the Term of the Limited Warranty for authorization on the repair or replacement of the safe.
For the repair of the safe, SISCO Customer Service may provide approval for taking it to a local
locksmith. For the replacement of the safe, the consumer must return it, prepaid, to SISCO
(2835 E. Ana St., Rancho Dominguez, CA 90221). SISCO will replace the safe with a comparable
model, shipping prepaid.
WHAT IS NOT COVERED
SISCO’s responsibility and the consumer’s rights are limited to the repair or replacement of the
defective safe, as stated above.
This Warranty does not apply if the product has been damaged by improper installation, neglect,
accident, misuse, exposure to extremes of heat or humidity, terrorism, war, acts of God, or as a
result of service or modification by other than an authorized service center. While your SISCO safe is
warranted to be free of mechanical defect during the Term of Limited Warranty, the Warranty does
not apply to the finish of the safe.
SISCO is not responsible for any costs associated with removing or installing this product.
SISCO is not responsible for damage or loss of the contents of the safe nor for the unauthorized
removal of contents.
SISCO is not responsible for any damages incurred to the safe during shipment.
This Limited Warranty applies only to new SISCO safes, purchased by the original owner, and is not
transferable to second owners or “factory seconds” safes purchased by the consumer.
No implied Warranty of salability or fitness exists other than those descriptions provided on the
packaging, instructions and advertising. No other covenants or warranties, either implied or stated,
written or oral, are hereby present. Some states do not allow limitations on how long an implied
Warranty lasts, so the above limitations may not apply to you.
Honeywell Firesafes that include a Mounting Kit must be installed according to the Instructions
provided. Any permanent installation of the safe which penetrates the insulation material of a fire
insulated product voids the Warranty.
This Warranty gives you specific rights and you may also have other rights which vary from state to
state.
Honeywell and/or Protector™ Fire Insulated Safes are tested by Underwriters’ Laboratory or Japan
Industrial Standards to protect internal contents during a fire at varying degrees of temperature and
varying lengths of time. For more information concerning the coverage for your particular safe,
contact SISCO Customer Service at 800-223-8566 (USA and Canada).
The Honeywell trademark for Home/Office Safes is used with permission. Honeywell Safes are
distributed exclusively by SISCO. Honeywell makes no representations or warranties with respect to
this product or service. The Honeywell Trademark is used under license from Honeywell Intellectual
Properties Inc. by SISCO.
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