Global Leader in Integrated Room Automation Systems
e528 Smart Digital Thermostat
Product Guide
Overview
INNCOM's e4 Smart Digital Thermostat is a powerful, multi-purpose Direct Digital Control (DDC) device that
can control virtually any HVAC system found in hotel guestrooms.
The three e4 models meet different application requirements. The e528 and e527 are
wired and are typically used for new installation. The e529 is battery-powered and is
designed to meet the needs of existing properties where rewiring is not practicable.
This document describes Model e528; information on the e529 and e527 can be found
in their respective product guides.
Application
In its most basic form, the e528 functions as a programmable DDC thermostat,
automatically adjusting fan speeds and valves to achieve set temperature (Note:
Guests can manually select heat or cool by pressing the OFF/AUTO button and
cycling through OFF, AUTO, HEAT and COOL). The e528 is also an “intelligent”
device capable of linking ancillary sensors and serving as an information gateway.
For example, coupled with a magnetic door switch (wired or wireless), motion detectors, and other devices, the
e528 becomes the brain of a highly effective Energy Management System (EMS) application, communicating EMS
information requirements to central servers. It comes standard with five relays and can be equipped with an onboard Infrared (IR) or radio frequency (RF) transceiver and Passive Infrared (PIR) motion detector.
Figure 1 e528 Digital Thermostat
The e528 interfaces with all common HVAC unit voltage configurations (24 volt to 277 volt). The e528 can be
installed in a wired or wireless INNCOM guestroom control system, which makes installation feasible and
affordable in either new construction or retrofit installations.
Through interfaces with other devices and sensors, the e528 supports the following functions:
• Remote HVAC control
• Guestroom HVAC diagnostics
• Remote room occupancy indication
• Automatic lighting control
• Remote mini-bar access reporting
• Remote smoke detector annunciation
• Central Electronic Lock control
• Humidity control
• Remote drape control
• Outside temperature display
• Peak demand load shedding
• Property/Building Management System (PMS/BMS) interface
E 5 2 8 P r o d u c t G u i d e P a g e 2 o f 1 8
Figure
2 e528 Graphic Inter
face
A centrally controlled EMS package is created when the e528 is connected to the property's Central Interface
Network (CINET) with a pair of low voltage wires or by the property’s high-speed TCP/IP network with the
addition of a TCT (an Ethernet gateway device). RF networking is possible with radio equipped models.
The e528 features a guest-friendly graphic interface with intuitive controls (Figure 2). A user guide for the e528,
written primarily for installers and facility management personnel, is available (see References below).
Wireless Communication
2.4Ghz wireless RF
Table 1 e528 RF Characteristics
Performance 0dB 20dB
RF Data Rate 250kbps 250kbps
Antenna Type SMT SMT
Indoor Range 70ft 100ft
Outdoor/ RF line-of-sight range 540ft 1000ft+
Transmit Power 1mW 10mW
Receive Sensitivity -94.6dBm -94.6dBm
Frequency Band 2.4Ghz 2.4Ghz
Encryption AES-128 AES-128
Protocol 802.15.4 802.15.4
Frequency Channels 11-26 11-26
Ranges are determined by performing an RF link quality test using two identical e528 thermostats containing
radios as defined in tables 2 and 3. The maximum distance threshold is based on a 95% overall link quality.
Outdoor ranges were conducted in a low noise, free air environment. Indoor ranges are for reference. Indoor
ranges are impacted by the ambient environmental noise floor, and building construction materials.
E 5 2 8 P r o d u c t G u i d e P a g e 3 o f 1 8
IR5 (Infrared)
Table 2 e528 IR5 Characteristics
Performance IR5
Indoor Range Up to 80ft
IR Data Rate 2500 bps
The IR Eye5 works within INNCOM's System-5 protocol and can be used in a fluorescent light environment.
However, it may be subject to interference from plasma televisions, and care must be taken in situating the device
if a plasma television is present.
Installation Requirements
Location: The e528 must be located on a partitioning interior wall, approximately 1.5 m (5 ft) above the floor, in a
site of average temperature. It is important to ensure that the thermostat is located away from direct sunlight or
radiant heat, air discharge grills, stairwells, outside doors, steam or water pipes, warm air stacks,
unheated/uncooled areas, or sources of electrical or radio interference. The unit should not be placed on an outside
wall or behind a door. It is essential that the e4 is mounted flush to the wall and mounted level in both the horizontal
and vertical planes; incorrect mounting can degrade IR, PIR, and temperature measurement performance.
Installation Requirements for e4 equipped with PIR Motion Detection
The e4 thermostat can be equipped with a PIR detector to augment the energy management scheme by detecting
motion in the guestroom. Consider the PIR’s view angle, range characteristics, and mounting position to ensure
proper coverage. Figure 3 below shows the ranges of the flat and standard PIRs.
Flat PIR Detection Range (Single Pyro) Standard PIR Detection Range (Dual Pyro)
Figure 3 PIR Detection Ranges
E 5 2 8 P r o d u c t G u i d e P a g e 4 o f 1 8
Figure
4 Mounting Assembly
Mounting: The e528 is usually mounted on a standard double-gang (4 x 4) junction box. If mounted on a single-
gang box, the left side (display side) of the e528 overlaps the wall area to the left of the junction box. A lowvoltage mounting plate, mud ring, or low-voltage caddy may be used for mounting 24 volt applications.
To mount the e528:
1) Remove the two small screws at the base of the e528.
2) Pull the bottom of the back-mounting plate slightly away from the front housing and then pull the backmounting plate down.
3) Position the back plate insulator within the mounting plate as shown in Figure 4.
4) Attach the mounting plate to the junction box, using the mounting screws provided with the e528. Ensure
that the plate is mounted with the raised arrow pointing UP.
To simplify installing and removing the e528, the headers and sockets described below and shown in Figure 5 are
located on the back of the e528. These accept pre-made wiring harnesses provided by INNCOM. (Note: Take care
to note which e528 model is being used. Each model has slightly changed headers and connectors as identified in
the drawings below.)
E 5 2 8 P r o d u c t G u i d e P a g e 5 o f 1 8
Figure
5 Back View Showing Headers and Sockets
E 5 2 8 P r o d u c t G u i d e P a g e 6 o f 1 8
Headers
The headers for the e528.2G, 3G and 4G* thermostats are substantially the same, though the layouts and labeling on
the PCB are slightly different (see Figure 5 above). The statements and tables below detail only the headers that differ
in function.
Low Voltage comm / device connector: This header accepts the provided 6-pin harness used to connect low
voltage communication, door/window position switch, and other room devices to the e528. Table 3 shows the
pinout for the 2G low voltage comm / device connector and lists typical functions for each pin. Table 3a shows
pinout and function for the 3G and 4G. For specifics, refer to the as-built wiring diagrams.
Table 3. e528 2G Low Voltage Harness (P/N 62-1462) Pinout
Wire Color Female
Connector
Brown 1 1 Common GND
Red 2 2 12VDC Out/In 12VDC Supply
Orange 3 3 S5 Bus Data Tx/Rx or IN 2 Communication Bus
Yellow 4 4 IN 1 Door, Window, PIR, Other
Green 5 5 CINET B RS485 Twisted Pair
Blue 6 6 CINET A RS485 Twisted Pair
Table 3a. e528 3G/4G Low Voltage Harness (P/N 62-1467) Pinout
Wire Color Female
Connector
Brown 1 1 Common GND
Red 2 2 12VDC Out/In 12VDC Supply
Orange 3 3 S5 Bus Data Communication Bus
Yellow 4 4 Digital Input Door, Window, PIR, Other
Green 5 5 No Connection
Blue 6 6 No Connection
Male
Connector
Male
Connector
Function Comment
Function Comment
External temperature control sensor: This header accepts the wiring harness from an external temperature probe
that can be used to supply the e528 with remote temperature measurements. The e528 uses a 10K 1% thermistor
for external temperature measurement. This external temperature sensor can be used to monitor room
temperature at a different location from where the e528 is mounted or to monitor pipe water temperature.
RS485 Networks: (refer to Figure 5)
E528.2G can be connected to the RS485 FLN5 network by installing the 02-9496 module, then connecting the
RS485 network to pins 5 and 6 of the low voltage comm /device connector as described in Table 3 above.
E528.3G cannot act as the media gateway for in-room traffic towards the RS485 network. The most common
way to connect the e528.3G is to connect a PC-485.S5 (P/N: 01-9905) on the S5bus.
E528.4G
E528.4G to 2G RS485 Networked Application: with or without door switch input (See Figure 6 below)
•Using the adapter (P/N 203-251), connect the harness from the wall box (P/N 62-1462) previously
connected to the thermostat being replaced to H1 of the adapter.
•Connect the harness H3 (rainbow) of 203-251 to the low voltage comm/device connection of the e528.4G
*
“2G,” “3G,” and “4G” are internal INNCOM product designations used for convenience to differentiate
individual hardware configurations. No difference in device capability or effectiveness is implied. Due to end-oflife for certain 2G and 3G components, the e528.4G is now the standard INNCOM install, but 2G and 3G
installations are still supported.
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