Honeywell International Inc. (“Honeywell”) reserves the right to make changes
in specifications and other information contained in this document without prior
notice, and the reader should in all cases consult Honeywell to determine
whether any such changes have been made. The information in this publication
does not represent a commitment on the part of Honeywell.
Honeywell shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the
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Bluetooth
The
www.honeywell.com/aidcwww.honeywell.com/aidc
®
word mark and logos are owned by Bluetooth SIG, Inc.
Product Agency Compliance
USA
FCC Part 15 Subpart C
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference
that may cause undesired operation.
Caution: Any changes or modifications made to this equipment not
expressly approved by Honeywell may void the FCC authorization
to operate this equipment.
UL Statement
UL listed: UL60950-1 for I.T.E product safety.
Canada
Industry Canada
This device complies with Canadian RSS-210.
Operation is subject to the following conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may
cause undesired operation of this device.
Conformité à la règlementation canadienne
Cet appareil ISM est conforme à la norme CNR-210 du Canada.
Son fonctionnement est assujetti aux conditions suivantes :
1. Cet appareil ne doit pas causer de brouillage préjudiciable.
2. Cet appareil doit pouvoir accepter tout brouillage reçu, y compris le
brouillage pouvant causer un fonctionnement indésirable.
cUL Statement
cUL listed: CSA C22.2 No.60950-1-03 for I.T.E product safety.
Europe
The CE marking on the product indicates that this device is in
conformity with all essential requirements of the 1999/5/EC R&TTE
Directive. In addition, complies to 2006/95/EC Low Voltage Directive,
when shipped with recommended power supply.
For CE-related inquiries, please contact:
Honeywell Imaging & Mobility Europe BV
International Inc.
Nijverheidsweg 9-13
5627 BT Eindhoven
The Netherlands
Honeywell shall not be liable for use of our product with equipment (i.e.,
power supplies, personal computers, etc.) that is not CE marked and does
not comply with the Low Voltage Directive. This equipment is intended for
use throughout the European Community and has been assessed to the
following standards:
EN 300 328
EN 301 489-1
EN 301 489-17
EN60950-1
EN60825-1
Waste Electrical and Electronic Equipment
Information
Honeywell complies with Directive 2002/96/EC OF THE EUROPEAN
PARLIAMENT AND OF THE COUNCIL on waste electrical and electronic
equipment (WEEE).
This product has required the extraction and use of natural resources for its
production. It may contain hazardous substances that could impact health
and the environment, if not properly disposed.
In order to avoid the dissemination of those substances in our environment
and to diminish the pressure on the natural resources, we encourage you to
use the appropriate take-back systems for product disposal. Those systems
will reuse or recycle most of the materials of the product you are disposing in
a sound way.
The crossed out wheeled bin symbol informs you that the product
should not be disposed of along with municipal waste and invites you to use
the appropriate separate take-back systems for product disposal.
If you need more information on the collection, reuse, and recycling systems,
!
please contact your local or regional waste administration.
You may also contact your supplier for more information on the
environmental performances of this product.
Germany
If your product is marked with the GS symbol, then the product has
been issued a GS certificate showing compliance to IEC 60950-1
and IEC 60825-1.
Australia/NZ
C-Tick Statement
Conforms to AS/NZS 3548 EMC requirements.
Japan (2020-5B)
Complies with Technical Regulations Conformity Certification of Specified
Radio equipment.
Mexico
Applicable if NOM logo is marked on product. Conforms
to NOM-019.
Comision Federal de Telecomunicaciones (radio aprobación)
International
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY
AN INCORRECT TYPE. The battery should be disposed of by a
qualified recycler or hazardous materials handler. Do not incinerate
the battery or dispose of the battery with general waste materials.
Eye Safety Statement (LED)
This device has been tested in accordance with IEC60825-1 LED safety, and
has been certified to be a Class 1 LED device.
Radio Technology
Class II
CB Scheme
Certified to CB Scheme IEC 60950-1.
Solids and Water Protection
The 3820 has a rating of IP41, immunity of foreign particles and dripping
water.
The 3820i has a rating of IP54, immunity of foreign particles and sprayed
water.
Patents
Please refer to product packaging for patent information.
Scanner
Compliance
Label locations
Item Number,
Serial Number
and Revision
Information
location
Required Safety Labels
Base
Compliance
Label locations
Item Number,
Serial Number
and Revision
Information
location
Table of Contents
Chapter 1 - Getting Started
About This Manual ...................................................... 1-1
Unpacking the System ................................................ 1-1
This manual contains information to help you set up, operate, and program the
cordless system. Product specifications, connector pinouts, a troubleshooting
guide, and customer support information are also provided.
Honeywell barcode image scanners are factory programmed for the most common terminal and communications settings. If you need to change these settings, programming is accomplished by scanning the barcodes in this guide.
An asterisk (*) next to an option indicates the default setting.
This section contains the following information:
• Unpacking the System
• Cordless System Main Components
• Battery and Charging Information
• Linking the Image Scanner to the Base
• Beeper and LED Sequences and Their Meaning
• Basic Operation of the Cordless System
• Communication Between the Cordless System and the Host
• Connection of the Base to an Interface
Unpacking the System
After you open the shipping carton containing the product, take the following
steps:
• Check to make sure everything you ordered is present.
• Save the shipping container for later storage or shipping.
• Check for damage during shipment. Report damage immediately to the
carrier who delivered the carton.
Models
ModelsDescription
2020-5BECordless Base that supports the following interfaces:
Keyboard wedge, TTL level 232, TTL level 232 serial
wedge, IBM 4683, wand emulation, USB keyboard, USB
HID, USB retail (IBM SurePOS)
2020-CBECharge-Only Base
3820SR0C0BECordless Linear Image Scanner
3820iSEIndustrial Cordless Linear Image Scanner
1 - 1
Cordless System: Main Components
Battery Contained in Handle
!
About the Battery
Use only the Li-ion battery packs provided by Honeywell. Use of any
battery not sold/manufactured by Honeywell may result in damage not
covered by the warranty.
Power is supplied to the cordless image scanner by a rechargeable battery that
is integrated in the image scanner handle. Each image scanner is shipped with
a battery.
(See Product Specifications
beginning on page 11-1
.)
Charging Information
The battery is designed to charge while the image scanner is positioned in the
cordless base unit. Refer to "2020 LED Sequences and Their Meaning" on
page 1-15 for an interpretation of the Charge Status indicators.
• Place the image scanner in the base that is connected to an appropriate
power supply.
1 - 2
Battery Recommendations
• Batteries are shipped approximately 30% to 60% charged and should be fully
charged for maximum charge capacity.
• The battery is a lithium ion cell and can be used without a full charge, as well
as can be charged without fully discharging, without impacting the battery life.
There is no need to perform any charge/discharge conditioning on this cell
type battery.
• Do not disassemble the battery. There are no user-serviceable parts in the
battery.
• Keep the base connected to power when the host is not in use.
• Replace a defective battery immediately since it could damage the 3820/
3820i.
• Don’t short-circuit a battery or throw it into a fire. It can explode and cause
severe personal injury.
• Although your battery can be recharged many times, it will eventually be
depleted. Replace it after the battery is unable to hold an adequate charge.
• If you are not sure if the battery or charger is working properly, send it to
Honeywell or an authorized Honeywell International Inc. service center for
inspection. Refer to Product Service and Repair on page 13-2 for additional
information
Proper Disposal of the Battery
When the battery has reached the end of its useful life, the
battery should be disposed of by a qualified recycler or hazardous materials handler. Do not incinerate the battery or
dispose of the battery with general waste materials. You may
send batteries to Honeywell (postage paid). The shipper is
responsible for complying with all federal, state, and local
laws and regulations related to the packing, labeling, mani-
Service Department (see 13-1) for recycling or disposal information. Since you
may find that your cost of returning the batteries significant, it may be more cost
effective to locate a local recycle/disposal company.
festing, and shipping of spent batteries. Contact the Product
1 - 3
Base Charge Mode
* Automatic
Low Charge Rate
Full Charge Rate
Battery Charge Off
In order for the battery to be charged, there must be enough voltage for the circuitry to work. There are three conditions during which power can be supplied
to the base:
Condition 1:9VDC power supply connected to the barrel connector
Condition 2:12VDC host power source only
Condition 3:5VDC host power source only
The chart below describes each selection by condition.
Using a slow charge rate draws less current (power) from the input power
source when the battery is mostly discharged.
Scan the appropriate barcode for your application.
Default = Automatic
.
1 - 4
Linking Image Scanner to Base
Image Scanner*
2020 Base
Green LED
Red LED
*3820 shown
Unlink Image Scanner
When newly shipped or defaulted to factory settings, the base and image scanner are not linked. Once the image scanner is placed into the base, the software automatically links the image scanner and the base. If the image scanner
and base have previously been linked, you do not receive any feedback. If this
is the first time that the image scanner and base are linked, both devices emit a
short chirp when their radios link. At this point, you are set to one image scanner to one base.
1. Provide power to the base.
2. Place the 3820/3820i into the base. The image scanner and base link.
3. To determine if your cordless system is set up correctly, scan one of the
sample barcodes in the back of this manual. If the image scanner provides
a single good read beep and the green LED lights, the image scanner has
successfully linked to the base. If you receive a triple error beep and the red
LED lights, the image scanner has not linked to the base.
Image Scanner Modes
The 3820/3820i is capable of working in single image scanner mode, multiple
image scanner mode, or with Bluetooth devices, other than the 2020 base.
Unlinking the Image Scanner
If the base has an image scanner linked to it, that image scanner must be
unlinked before a new image scanner can be linked. Once the previous image
scanner is unlinked, it will no longer communicate with the base. To unlink an
image scanner from the base, scan the Unlink Image Scanner barcode below.
1 - 5
Single Image Scanner Operation
* Locked Link Mode
(Single Image Scanner)
Open Link Mode
(Single Image Scanner)
Override Locked Image Scanner
(Single Image Scanner)
There are two link modes to accommodate different applications: Locked Link
Mode and Open Link Mode. Scan the appropriate barcodes included in the
Open Link and Locked Link Mode explanations that follow to switch from one
mode to another.
Locked Link Mode - Single Image Scanner
If you link an image scanner to a base using the Locked Link Mode, other image
scanners are blocked from being linked if they are inadvertently placed into the
base. If you do place a different image scanner into the base, it will charge the
image scanner, but the image scanner will not be linked.
To use a different image scanner, you need to unlink the original image scanner
by scanning the Unlink Image Scanner barcode. (See "Image Scanner
Modes" on page 1-5.)
Open Link Mode - Single Image Scanner
When newly shipped or defaulted to factory settings, the base and image scanner are not linked. By placing an image scanner into the base, they establish a
link. Placing a different image scanner into the base establishes a new link and
the old image scanner is unlinked. Each time an image scanner is placed into
the base, it becomes the linked image scanner; the old image scanner is
unlinked.
Default = Locked Link Mode
.
Override Locked Image Scanner
If you need to replace a broken or lost image scanner that is linked to a base,
scan the Override Locked Image Scanner barcode below with a new image
scanner and place that image scanner in the base. The locked link will be overridden; the broken or lost image scanner’s link with the base will be removed,
and the new image scanner will be linked.
1 - 6
Multiple Image Scanner Operation
Multiple Image Scanner Operation
To put the image scanner in multiple image scanner mode, scan the barcode
below. Once you scan this barcode, the image scanner is unlinked from the
base and must be placed into the base to re-link.
Note: Multiple Image Scanner Operation Mode allows you to link up to 7 image
scanners to one base. You cannot join an eighth image scanner until you
unlink one of the 7 image scanners or take an image scanner out of
range.
Image Scanner Name
You are able to assign a name to each image scanner you are using. It will be
helpful to name the image scanners if you have multiple image scanners linked
to one base so that you will be able to control the image scanner receiving
imaging commands sent from the base. The default name for a 3820, for example, is “3820”. If you have more than one 3820s linked to a base, the first image
scanner that is linked to the base receives commands addressed using this
name.
Changing Image Scanner Name - Serially
If you wish to change the name, you may change it via a serial command (refer
to "Menu Command Syntax" on page 10-1) or via a barcode command. To
change the name serially, unlink all except one of the 3820/3820i devices from
the base. Send “:3820:BT_NAM
name. If you wish to change the name of additional 3820/3820i devices, re-link
them one at a time and repeat the “:3820:BT_NAM
image scanner.
name
.”, where
name
is the new image scanner
name.”
command for each
1 - 7
Changing Image Scanner Name - via Barcodes
0001
0002
0003
0005
0007
0004
0006
Reset
0002
Image Scanner Name
If you wanted to set up your image scanners with names 0001-0007, you may
scan the barcodes below.
and wait for the image scanner to re-link to the base before scanning the next
barcode to name the next image scanner.
Alternatively, you may change the name with a barcode command if you cannot
send serial commands to the base. One way to do this is to scan the barcode
below and scan a number for the image scanner name. For example, if you had
7 image scanners to one base, scan the barcode below with the first image
scanner, scan the 1 barcode on the Programming Chart inside the back cover of
this manual and scan Save. Then scan the Reset barcode and wait for the
image scanner to re-link to the base before scanning the next barcode. Repeat
that process for image scanner number 2, 3, 4 etc.
Scan the Reset barcode after each name change
If you want to assign an alphabetic name to the image scanner, create a Code
128 barcode containing “~BT_NAM
decimal 83), where
code (page 1-8 or on the Programming Chart inside the back cover of this
manual). You may use Barcode Builder, which is included with Quick*View.
You may download Quick*View from the Honeywell International Inc. website:
www.honeywell.com/aidc
1 - 8
name
name
is the new image scanner name. Scan the Reset bar-
.
.” followed by a FNC3 character (hexi-
Image Scanner Report
Image Scanner Report
Scan the barcode below to generate a report for the connected image scanners.
The report indicates the port, work group, image scanner name, and address.
Application Work Groups
Your cordless system can have up to seven image scanners linked to one base.
You can also have up to seven work groups. If you want to have all of the image
scanners’ settings programmed alike, you don’t need to use more than one
work group. If you want each image scanner to have unique settings (e.g.,
beeper volume, prefix/suffix, data formatter), then you may program each image
scanner to its own unique work group and may program each image scanner
independently. Visual XPress (page 9-1) makes it easy for you to program your
system for use with multiple image scanners and multiple work groups.
The image scanner keeps a copy of the menu settings it is using. Whenever the
image scanner is connected or reconnected to a base, the image scanner is
updated with the latest settings from the base for its work group. The image
scanner also receives menu setting changes processed by the base. If an
image scanner is removed from one base and placed into another base, it will
be updated with the new base settings for whatever work group that the image
scanner was previously assigned. For example, if the image scanner was in
work group 1 linked to the first base, it will be placed in work group 1 in the second base with the associated settings.
1 - 9
Application Work Group Selection
* Group 0
Group 1
Group 2
Group 4
Group 6
Group 3
Group 5
This programming selection allows you to assign an image scanner to a work
group by scanning the barcode below. You may then program the settings (e.g.,
beeper volume, prefix/suffix, data formatter) that your application requires.
1 - 10
Resetting the Standard Product Default Settings:
Standard Product Default Settings:
Current Application Group
Standard Product Default Settings:
All Application Groups
Current Application Work Group
If you aren’t sure what programming options are in your image scanner, or
you’ve changed some options and want the standard product default settings
restored, scan the
barcode below.
Group
The Menu Commands starting on page 10-6 list the factory default settings for
each of the commands (indicated by an asterisk (*) on the programming pages).
Note: Scanning this barcode also causes both the image scanner and the base
to perform a reset and become unlinked. Refer to "Linking Image
Scanner to Base" on page 1-5 for additional information.
Note: If your image scanner is in multiple image scanner mode and you scan
either the current or all application group default barcode, you will hear up
to 30 seconds of beeping while all image scanners are re-linked from the
base and the settings are defaulted to * settings. The default interface is
keyboard wedge and the default image scanner mode is single image
scanner locked link mode.
Standard Product Default Settings: Current Application
Resetting the Standard Product Default Settings:
All Application Work Groups
The following barcode defaults all of the work groups to the factory settings.
The Menu Commands starting on page 10-6 list the standard product default
settings for each of the commands (indicated by an asterisk (*) on the programming pages).
1 - 11
Using the Image Scanner with Bluetooth Devices
Non-Base BT Connection
Bluetooth PIN
The 3820/3820i image scanner may be used either with the 2020 base or with
other Bluetooth devices. Scanning the Non-Base Bluetooth Connection barcode below allows the image scanner to be used with other Bluetooth devices
(e.g., PDA, PC - Bluetooth USB Adapter). After you scan the barcode below,
follow the instructions supplied with your Bluetooth device to locate the image
scanner and connect to it. If you go out of range with your image scanner, the
image scanner automatically reconnects to the Bluetooth device. If you want to
relink to the 2020 base, refer to
or
"Resetting the Standard Product Default Settings: All Application Work
Groups"
Note: The multiple work groups option is not available when you are using the
on page 1-11
imager with Bluetooth devices other than the 2020 base.
.
Changing Bluetooth PIN Code
Some devices require a PIN code as part of the Bluetooth security features.
Your image scanner’s default PIN is 1234, which you may need to enter the first
time you connect to your PDA or PC. The PIN code must be between 1 and 16
characters. To change the PIN, scan the barcode below and then scan the
appropriate numeric barcodes from the Programming Chart inside the back
cover of this manual. Scan Save to save your selection.
"Override Locked Image Scanner"
on page 1-6
Note: Refer to Minimizing Bluetooth/ISM Band Network Activity beginning on
page B-1 for additional Bluetooth/ISM information.
Out-of-Range Alarm
Duration
If your image scanner is out range of the base, an alarm sounds from both your
base and image scanner. To activate the alarm options for the image scanner
or the base and to set the alarm duration, scan the appropriate barcode below
1 - 12
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