Hitachi HANDYTONE-486 User Manual

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User Manual

HandyTone-486

Analog Telephone Adaptor

For Firmware Version 1.0.8.32

Grandstream Networks, Inc.

www.grandstream.com

HandyTone-486 User Manual Grandstream Networks, Inc.

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Table of Contents

1 WELCOME..................................................................................................................... 4

2 INSTALLATION............................................................................................................5

3 WHAT IS INCLUDED IN THE PACKAGE...............................................................7

3.1 S

3.2 W

AFETY COMPLIANCES................................................................................................ 7

ARRANTY................................................................................................................. 7

4 PRODUCT OVERVIEW...............................................................................................8

4.1 K

4.2 H

EY FEATURES............................................................................................................ 8

ARDWARE SPECIFICATION ........................................................................................ 9

5 BASIC OPERATIONS.................................................................................................10

5.1 G

5.2 M

ET FAMILIAR WITH KEY PAD AND VOICE PROMPT ................................................. 10

AKE PHONE CALLS................................................................................................. 11

5.2.1 Calling phone or extension numbers................................................................. 11

5.2.2

Direct IP calls....................................................................................................12

5.2.3

Call Hold ........................................................................................................... 12

5.2.4

Call Waiting.......................................................................................................12

5.2.5

Call Transfer...................................................................................................... 13

5.2.5.1 Blind Transfer ........................................................................................................................................ 13

5.2.5.2 Attended Transfer................................................................................................................................... 13

3-way Conferencing...........................................................................................14

5.2.6

5.2.6.1 Star Code Style 3-way Conference.........................................................................................................14

5.2.6.2 Bellcore Style 3-way Conference........................................................................................................... 14

PSTN Pass Through/Life line ............................................................................14

5.2.7

5.3 C

ALL FEATURES........................................................................................................ 14

5.3.1

Call Features Table (star code)......................................................................... 14

5.4 FAX..........................................................................................................................15

5.5 LED

LIGHT PATTERN INDICATION ............................................................................16

6 CONFIGURATION GUIDE........................................................................................ 17

6.1 C

ONFIGURING HANDYTONE-486 THROUGH VOICE PROMPT .....................................17

6.1.1 DHCP Mode ......................................................................................................17

6.1.2

STATIC IP Mode................................................................................................17

6.1.3

Firmware Server IP Address.............................................................................17

6.1.4

Configuration Server IP Address.......................................................................17

6.1.5

Upgrade Protocol.............................................................................................. 17

6.1.6

Firmware Upgrade Mode.................................................................................. 17

6.1.7 WAN Port Web Access.......................................................................................17

6.2 CONFIGURING HANDYTONE-486 WITH WEB BROWSER ............................................18

6.2.1

Access the Web Configuration Menu................................................................. 18

6.2.2

End User Configuration .................................................................................... 18

6.2.3

Advanced User Configuration........................................................................... 24

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6.2.4

Saving the Configuration Changes.................................................................... 35

6.2.5

Rebooting the HandyTone-486 from remote .....................................................36

6.3 C

ONFIGURATION THROUGH A CENTRAL SERVER ....................................................... 36

7 SOFTWARE UPGRADE.............................................................................................37

7.1 F

7.2 C

7.3 F

7.4 M

IRMWARE UPGRADE THROUGH TFTP/HTTP........................................................... 37

ONFIGURATION FILE DOWNLOAD ........................................................................... 38

IRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX....................................38

ANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD ..............................38

8 RESTORE FACTORY DEFAULT SETTING.......................................................... 39

9 GLOSSARY OF TERMS............................................................................................. 40

3

HandyTone-486 User Manual Grandstream Networks, Inc.

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1 Welcome

Congratulations on becoming an owner of HandyTone-486. You made an excellent choice and we
hope you will enjoy all its capabilities.

Grandstream's award-wining HandyTone-486 is an all-in-one VoIP integrated access device that
features superb audio quality, rich functionalities, high level of integration, compactness and ultra­affordability. The HandyTone-486 is fully compatible with SIP industry standard and can interoperate
with many other SIP compliant devices and software on the market.

Grandstream HandyTone-486 has been awarded the Best of Show product in 2004 Internet Telephony
Conference and Expo.

This document is subject to changes without notice. The latest electronic version of this user manual
can be downloaded from the following location:

http://www.grandstream.com/user_manuals/HandyTone-486UserManual.pdf

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2 Installation

HandyTone-486 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a
total solution for networks providing VoIP services.

The HandyTone-486 VoIP functionalities are available via a regular analog telephone.

The following photo illustrates the appearance of a HandyTone-486.

Top View Side Views

RJ11

Telephone

(Phone)

RJ45

10M Ethernet

-

+5V/1200mA

BUTTON
RED LED

GREEN LED

Interconnection Diagram of the HandyTone-486:

Internet ADSL/Cable

Modem Ethernet

PSTN

LINE

PC

WAN

LAN

RJ11

Phone Line

Analog Phone

PHONE

Cordless Phone

PC PC

Fax

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Following are the steps to install a HandyTone-486:

1. Connect a standard touch-tone analog telephone (or fax machine) to PHONE port.

2. Connect a PSTN telephone line to LINE port (optional).

3. Insert the Ethernet cable into the WAN port of HandyTone-486 and connect the other end of

the Ethernet cable to an uplink port (a router or a modem, etc.)

4. Connect a PC to the LAN port of HandyTone-486.

5. Insert the power adapter into the HandyTone-486 and connect it to a wall outlet.

Please follow the instructions in section 6.2.1 to configure the HandyTone-486.

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3 What is Included in the Package

The HandyTone-486 package contains:

1) One HandyTone-486

2) One universal power adaptor

3) One Ethernet cable

3.1 Safety Compliances

The HandyTone-486 is compliant with various safety standards including FCC/CE and C-tick. Its
power adaptor is compliant with UL standard. The HandyTone-486 should only operate with the
universal power adaptor provided in the package.

3.2 Warranty

Grandstream has a reseller agreement with our reseller customer. End users should contact the
company from whom you purchased the product for replacement, repair or refund.

If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service
Representative for a RMA (Return Materials Authorization) number.

Grandstream reserves the right to remedy warranty policy without prior notification.

Warning: Please do not attempt to use a different power adaptor. Using other power adaptor may
damage the HandyTone-486 and will void the manufacturer warranty.

Caution: Changes or modifications to this product not expressly approved by Grandstream, or
operation of this product in any way other than as detailed by this User Manual, could void your
manufacturer warranty.

Information in this document is subject to change without notice. No part of this document may be
reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose without the
express written permission of Grandstream Networks, Inc..

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4 Product Overview

4.1 Key Features

• Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS,

DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc.

• Built-in router, NAT, Gateway and DMZ port forwarding. Can also be configured to function

as a two Ethernet ports bridge (NAT function is disabled)

• Device bridge mode support

• Powerful digital signal processing (DSP) to ensure superb audio quality; advanced adaptive

jitter control and packet loss concealment technology

• Support various codecs including G.711 (PCM a-law and u-law), G.723.1 (5.3K/6.3K), G.726

(32K), as well as G.729A and iLBC

• Support Caller ID/name display or block, Call waiting caller ID, Hold, Call Waiting/Flash, Call

Transfer, 3-way conference (on Rev. 2.0), Call Forward, in-band and out-of-band DTMF, etc.

• Support fax pass through (via PCMU or PCMA) and T.38 FoIP (Fax over IP)

• Support Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort Noise

Generation), Line Echo Cancellation (G.168), and AGC (Automatic Gain Control)

• Support standard encryption and authentication (DIGEST using MD5 and MD5-sess)

• Support for Layer 2 (802.1Q VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ, MPLS)

• Support automated NAT traversal without manual manipulation of firewall/NAT

• Support device configuration via built-in IVR, Web browser or encrypted configuration files

through TFTP or HTTP server

• Support firmware upgrade via TFTP or HTTP

• Support PSTN pass through (on Rev.2.0)

• Support SIP Session Timer

• Support Syslog (on Rev.2.0)

• Support volume amplification

• Support configurable Call Progress Tones

• Ultra compact (wallet size) and lightweight design, great companion for travelers

• Compact, lightweight Universal Power adapter

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4.2 Hardware Specification

The table below lists the hardware specification of HandyTone-486.

Model

LAN interface 1xRJ45 10Base-T
WAN interface 1xRJ45 10Base-T
FXS telephone port 1xFXS
PSTN port 1x PSTN pass through or life line port
Button 1
LED Green and red color
Universal Switching

Power Adaptor

Dimension 70mm (W)

Weight 0.6lbs (0.3kg)
Temperature 40 - 130oF

Humidity 10% - 90%

Compliance

NOTE:

• HandyTone-486 has two hardware revisions. This information can be found on the label at the

bottom of the device. The difference between HandyTone-486 Rev.1.0 and HandyTone-486
Rev.2.0 is that a HandyTone-486 Rev.2.0 line port can function as PSTN pass through while a
HandyTone-486 (Rev.1.0, old model, no longer shipped) line port is just a life line port and will
bridge to PSTN only when the device is out of power.

HandyTone-486

Input: 100-240VAC 50-60 Hz
Output: +5VDC, 1200mA,
UL certified

130mm (D)
27mm (H)

5 – 45oC

(non-condensing)

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5 Basic Operations

5.1 Get Familiar with Key Pad and Voice Prompt

HandyTone-486 stores a voice prompt menu (Interactive Voice Response or IVR) for quick browsing
and simple configuration. To enter this voice prompt menu, simply press the button on the
HandyTone-486 or pick up the phone and dial “***”. The following table shows how to use the voice
prompt menu to configure the device.

Menu Voice Prompt User’s Options

Main Menu “Enter a Menu Option” Enter “*” for the next menu option

Enter “#” to return to the main menu
Enter 01 – 06, 47, 86 or 99 Menu option

01 “DHCP Mode”, or

“Static IP Mode”

02 “IP Address “ + IP address The current WAN IP address is announced

03 “Subnet “ + IP address Same as Menu option 02
04 “Gateway “ + IP address Same as Menu option 02
05 “DNS Server “ + IP address Same as Menu option 02
07 Preferred Vocoder Enter “9” to go to the next selection in the list:

12 WAN Port Web Access Enter “9” to toggle between:

13 Firmware Server IP Address The current Firmware Server IP address is

14 Configuration Server IP

Address

15 Upgrade Protocol Upgrade protocol for firmware and

Enter ‘9’ to toggle the selection

If user selects “Static IP Mode”, user need
configure all the IP address information
through menu 02 to 05. If user selects
“Dynamic IP Mode”, the device will retrieve
all IP address information from DHCP server
automatically when user reboots the device.

Enter 12-digit new IP address if in Static IP
Mode.

- PCM U

- PCM A

- G-723

- G-729

- iLBC

- G-726

- enable

- disable

announced. Enter 12 digit new IP address.
The current Config Server Path IP address is
announced. Enter 12 digit new IP address.

configuration update. Enter “9” to toggle
between:

- TFTP

- HTTP

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16 Firmware Version Firmware version information.
17 Firmware Upgrade Firmware upgrade mode. Enter “9” to rotate

among the following three options:

- always check

- check when pre/suffix changes

- never upgrade

47 “Direct IP Calling” When entered, user will be prompted a dial

tone, dial a 12-digit IP address to make a direct
IP call.
(For details, see “4.2.2 Make a Direct IP
Call”.)

99 “RESET” Enter “9” to reboot the device; or

Enter MAC address to restore factory default
setting (For details, see section 8.)

“Invalid Entry” Automatically returns to Main Menu

NOTES:

• Once the LED button is pressed, it enters voice prompt main menu. If the button is pressed

again while it is already in the voice prompt menu state, it jumps to “Direct IP Calling” option
and dial tone plays in this state

• “*” shifts down to the next menu option

• “#” returns to the main menu

• “9” functions as the ENTER key in many cases to confirm an option

• All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP

address. Once all digits are accumulated, the device will automatically process them

• For IP address input, omit the dot and enter the digits directly, add 0 for those octets with less

than three digits. e.g.: IP: 192.168.1.10, key in: 192168001010

• Key entry cannot be deleted but the phone may prompt error once it is detected

5.2 Make Phone Calls

5.2.1 Calling phone or extension numbers

There are currently two methods to make an extension number call:

a) Dial the numbers directly and wait for 4 seconds (Default “No Key Entry Timeout”). Or
b) Dial the numbers directly, and press # (assuming that “use #” as dial key is selected in web

configuration).
Examples:
To dial another extension on the same proxy, such as 1008, simply pick up attached phone, dial
1008 and then press the # or wait for 4 seconds.
To dial a PSTN number such as 6266667890, you might need to enter in some prefix number
followed by the phone number. Please check with your VoIP service provider to get the information. If
you phone is assigned with a PSTN-like number such as 6265556789, most likely you just follow the

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rule to dial 16266667890 as if you were calling from a regular analog phone, followed by pressing the
# or wait for 4 seconds.

5.2.2 Direct IP calls

Direct IP calling allows two parties, that is, a HandyTone with an analog phone and another VoIP
Device, to talk to each other in an ad hoc fashion without a SIP proxy. This kind of VoIP calls can be
made between two parties if:

• Both HandyTone ATA and other VoIP Device(i.e., another HandyTone ATA or Budgetone SIP

phone or other VoIP unit) have public IP addresses, or

• Both HandyTone ATA and other VoIP Device are on the same LAN using private IP addresses,

or

• Both HandyTone ATA and other VoIP Device can be connected through a router using public

or private IP addresses (with necessary port forwarding or DMZ).

To make a direct IP to IP call, first pick up the analog phone or turn on the speakerphone on the analog
phone, then access the voice menu prompt by dial “***” or press the button on the HandyTone-286,
and dials “47” to access the direct IP call menu. User will hear a voice prompt “Direct IP Calling” and
a dial tone. Enter a 12-digit target IP address to make a call. Destination ports can be specified by
using “*4” (encoding for “:”) followed by the port number.

Examples:

If the target IP address is 192.168.0.10, the dialing convention is
Voice Prompt with option 47, then 192 168 000 010
followed by pressing the “#” key if it is configured as a send key or wait for more than 5 seconds.

If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:
Voice Prompt with option 47, then 192168001020*45062 followed by pressing the “#” key if it is
configured as a send key or wait for 4 seconds.

5.2.3 Call Hold

While in conversation, pressing the “FLASH” button on the attached phone will put the remote end on
hold. Pressing the “FLASH” button again will release the previously Hold party and the bi-directional
media will resume.

5.2.4 Call Waiting

If call waiting feature is enabled, while the user is in a conversation, he will hear a special stutter tone
if there is another incoming call. User can press the flash button to put the current call party on hold
and switch to the other call. Pressing flash button toggles between two active calls.

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5.2.5 Call Transfer

5.2.5.1 Blind Transfer

Assuming that call party A and B are in conversation. A wants to Blind Transfer B to C:

1. A presses “FLASH” on the analog phone ( or Hook Flash for old model phones) to get a dial

tone.

2. A dials *87 followed by C’s number, then #(or wait for 4 seconds)

3. A can hang up.

NOTE: “Enable Call Feature” has to be set to “Yes” in web configuration page.

A can hold on to the phone and wait for one of the three following behaviors:

• A quick confirmation tone (temporarily using the call waiting indication tone) followed by a

dial tone. This indicates the transfer is successful (transferee has received a 200 OK from
transfer target). At this point, A can either hang up or make another call.

• A quick busy tone followed by a restored call (on supported platforms only). This means the

transferee has received a 4xx response for the INVITE and we will try to recover the call. The
busy tone is just to indicate to the transferor that the transfer has failed.

• Busy tone keeps playing. This means we have failed to receive the second NOTIFY from the

transferee and decided to time out. Note: this does not indicate the transfer has been
successful, nor does it indicate the transfer has failed. When transferee is a client that does not
support the second NOTIFY (such as our own earlier firmware), this will be the case. In bad
network scenarios, this could also happen, although the transfer may have been completed
successfully.

5.2.5.2 Attended Transfer

Assuming that call party A and B are in conversation. A wants to Attend Transfer B to C:

1. A presses “FLASH” on the analog phone (or Hook Flash for old model phones) to get a dial

tone

2. A then dial C’s number followed by # (or wait for 4 seconds).

3. If C answers the call, A and C are in conversation. Then A can hang up to complete transfer.

4. If C does not answer the call, A can press “FLASH” back to talk to B.

NOTE:

• When Attended Transfer failed and A hang up, HandyTone- 486 will ring user A back again to

remind A that B is still on the call. A can pick up the phone to restore conversation with B.

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5.2.6 3-way Conferencing

HandyTone-496 supports 3-way conference in two styles: star code style or Bellcore style.

5.2.6.1 Star Code Style 3-way Conference

Assuming that call party A and B are in conversation. A wants to bring C in a conference:

1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial

tone.

2. A dials *23 then C’s number then # (or wait for 4 seconds).

3. If C answers the call, then A press “flash” to bring B, C in the conference.

4. If C does not answer the call, A can press “flash” back to talk to B.

5.2.6.2 Bellcore Style 3-way Conference

Bellcore style 3-way conference is also supported. To do this, user needs to enable “Use Bell-style 3­way Conference” in FXS1 or FXS2 web configuration.

Assuming that call party A and B are in conversation. A wants to bring C in a conference:

1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial

tone.

2. A dials C’s number then # (or wait for 4 seconds).

3. If C answers the call, then A press “flash” to bring B, C in the conference.

4. If C does not answer the call, A can press “flash” back to talk to B.

5.2.7 PSTN Pass Through/Life line

HandyTone-486 Rev. 2.0 supports PSTN pass through. User can send and receive PSTN calls with the
attached analog phone.

To receive PSTN calls, simply make phone off hook when the analog phone rings.
To make a PSTN call, press the PSTN access code (*00 by default, or any number configured in web
configuration page) to switch to PSTN line and get a dial tone, then dial the PSTN number.

When HandyTone-486 is out of power, it will function as a jack. User can use the same analog phone
for PSTN calls.

5.3 Call Features

5.3.1 Call Features Table (star code)

Following table shows the call features (* code) of HandyTone-486.

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