Hitachi CB 520H B1, CB 520H B2, CB 520H A1, CB 520H B4, CB 520A A1 Service Manual
...
Hitachi Compute Blade 500 Series
System Service Manual
Document Organization
Product Version
Getting Help
Contents
MK-91CB500004-30
© 2012-2016 Hitachi, Ltd. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying and recording, or stored in a database or retrieval
system for any purpose without the express written permission of Hitachi, Ltd.
Hitachi, Ltd., reserves the right to make changes to this document at any time without notice and
assumes no responsibility for its use. This document contains the most current information available
at the time of publication. When new or revised information becomes available, this entire
document will be updated and distributed to all registered users.
Some of the features described in this document might not be currently available. Refer to the most
recent product announcement for information about feature and product availability, or contact
Hitachi Data Systems Corporation at
Notice: Hitachi, Ltd., products and services can be ordered only under the terms and conditions of
the applicable Hitachi Data Systems Corporation agreements. The use of Hitachi, Ltd., products is
governed by the terms of your agreements with Hitachi Data Systems Corporation.
Hitachi is a registered trademark of Hitachi, Ltd., in the United States and other countries. Hitachi
Data Systems is a registered trademark and service mark of Hitachi, Ltd., in the United States and
other countries.
Archivas, Essential NAS Platform, HiCommand, Hi-Track, ShadowImage, Tagmaserve, Tagmasoft,
Tagmasolve, Tagmastore, TrueCopy, Universal Star Network, and Universal Storage Platform are
registered trademarks of Hitachi Data Systems Corporation.
AIX, AS/400, DB2, Domino, DS8000, Enterprise Storage Server, ESCON, FICON, FlashCopy, IBM,
Lotus, OS/390, RS6000, S/390, System z9, System z10, Tivoli, VM/ESA, z/OS, z9, zSeries, z/VM,
z/VSE are registered trademarks and DS6000, MVS, and z10 are trademarks of International
Business Machines Corporation.
https://portal.hds.com.
All other trademarks, service marks, and company names in this document or website are
properties of their respective owners.
Microsoft product screen shots are reprinted with permission from Microsoft Corporation.
ii
Hitachi Compute Blade 500 Series System Service Manual
Contents
Preface ............................................................................................... xi
Safety Symbols ..................................................................................................... xii
Common precautions concerning safety .................................................................. xii
General safety precautions .................................................................................... xiii
Precautions against damage to equipment ............................................................ xvii
Safety and warning labels ...................................................................................... xx
Server chassis ................................................................................................ xx
Server blade .................................................................................................. xxi
Intended Audience .............................................................................................. xxii
Product Version .................................................................................................. xxiii
Release notes ..................................................................................................... xxiii
Document Organization ....................................................................................... xxiii
Document conventions ........................................................................................ xxiv
Getting help ....................................................................................................... xxiv
Comments .......................................................................................................... xxv
1 Introduction ...................................................................................... 1-1
User replacement guidelines ................................................................................. 1-2
User maintenance tasks ....................................................................................... 1-2
When a failure occurs .......................................................................................... 1-3
System overview ................................................................................................. 1-3
Server blade ........................................................................................................ 1-4
Location .............................................................................................................. 1-6
Server blade numbering ................................................................................. 1-6
Management module numbering .................................................................... 1-6
Switch module numbering .............................................................................. 1-7
Power supply module numbering .................................................................... 1-7
Cooling fan module numbering ....................................................................... 1-8
Disk drive numbering: CB 520A A1, CB 520H A1/B1/B2/B3/B4 .......................... 1-8
Disk drive numbering: CB 540A A1/B1 ............................................................ 1-9
Disk drive numbering: CB 520X B1/B2/B3 ....................................................... 1-9
Disk drive numbering: Storage expansion blade ............................................. 1-10
Processor numbering: CB 520A A1 ................................................................ 1-11
Processor numbering: CB 520H A1/B1/B2/B3/B4 ........................................... 1-11
Processor numbering: CB 540A A1/B1 ........................................................... 1-12
Processor numbering: CB 520X B1/B2/B3 ...................................................... 1-12
Hitachi Compute Blade 500 Series System Service Manual
iii
DIMM numbering: CB 520A A1 ..................................................................... 1-13
DIMM numbering: CB 520H A1/B1/B2/B3/B4 ................................................. 1-13
DIMM numbering: CB 540A A1/B1 ................................................................ 1-14
DIMM numbering: CB 520X B1/B2/B3 ........................................................... 1-16
Mezzanine card numbering: CB 520A A1 ....................................................... 1-17
Mezzanine card numbering: CB 520H A1/B1/B2/B3/B4 ................................... 1-18
Mezzanine card numbering: CB 540A A1/B1 .................................................. 1-19
Mezzanine card numbering: CB 520X B1/B2/B3 ............................................. 1-20
Mezzanine card numbering: Storage expansion blade ..................................... 1-21
Mezzanine card numbering: PCI expansion blade ........................................... 1-22
Hot-swappable components ................................................................................ 1-23
Indicators and connectors .................................................................................. 1-24
Server chassis ............................................................................................. 1-25
Server blade ................................................................................................ 1-26
Disk drive ................................................................................................... 1-29
Management module ................................................................................... 1-30
1Gb/sec LAN pass through module ............................................................... 1-31
1Gb LAN switch module (20 ports) ................................................................ 1-31
1Gb LAN switch module (40 ports) ................................................................ 1-32
1/10Gb LAN switch module .......................................................................... 1-33
Brocade 8Gb fibre channel switch module ..................................................... 1-34
Brocade 16Gb fibre channel switch module/16Gb fibre channel switch module2 1-35
Brocade 10Gb DCB switch module ................................................................ 1-36
10Gb LAN pass through module/10Gb LAN pass through module2 .................. 1-37
Power supply module ................................................................................... 1-38
Cooling fan module ...................................................................................... 1-39
Color code for maintenance ................................................................................ 1-39
2 Replaceable parts .............................................................................. 2-1
Overview ............................................................................................................ 2-2
Server chassis ..................................................................................................... 2-3
Replaceable parts- front side .......................................................................... 2-4
Replaceable parts- rear side ........................................................................... 2-5
Replaceable parts – mechanical components ................................................... 2-6
Server blade ........................................................................................................ 2-7
CB 520A A1 .................................................................................................. 2-7
CB 520H A1/B1/B2/B3/B4 .............................................................................. 2-7
CB 540A A1/B1 ............................................................................................. 2-8
CB 520X B1/B2/B3 ......................................................................................... 2-9
Expansion blade ................................................................................................ 2-10
Storage expansion blade .............................................................................. 2-10
PCI expansion blade .................................................................................... 2-11
Management module ......................................................................................... 2-15
Switch module ................................................................................................... 2-15
3 Basic knowledge for replacement ........................................................ 3-1
Basic replacement procedure ................................................................................ 3-2
Server blade/ Management module/ Switch module ......................................... 3-2
Disk drive/ Power supply module/ Fan module ................................................ 3-3
Management monitor for maintenance .................................................................. 3-3
Web Console ................................................................................................. 3-3
iv
Hitachi Compute Blade 500 Series System Service Manual
LCD touch console ......................................................................................... 3-4
Preventing electrostatic charge ............................................................................. 3-5
4 Common process for replacement ....................................................... 4-1
Preparation for replacement ................................................................................. 4-3
Tool request ................................................................................................. 4-3
Unpack a spare component ............................................................................ 4-3
Web console login procedure ................................................................................ 4-3
Alert information identification procedure .............................................................. 4-5
To identify the system event log ..................................................................... 4-5
To identify the MAR log ................................................................................. 4-6
To download the MAR log .............................................................................. 4-7
Identify LED (LID) on/off procedure ...................................................................... 4-7
Server blade ................................................................................................. 4-7
Management module ..................................................................................... 4-8
Switch module .............................................................................................. 4-9
Maintenance mode on/off procedure ................................................................... 4-10
Server blade ................................................................................................ 4-11
Management module ................................................................................... 4-14
Switch module ............................................................................................. 4-15
Server chassis ............................................................................................. 4-17
Internal IP address setup procedure for switch module ........................................ 4-18
Identify internal IP address for switch module ............................................... 4-18
Edit internal IP address for switch module ..................................................... 4-19
F/W version identification procedure ................................................................... 4-22
Server blade ................................................................................................ 4-23
Management module ................................................................................... 4-23
Switch module ............................................................................................. 4-24
Confirming switch mode of FC switch module ...................................................... 4-25
Restoring switch mode of FC switch module ........................................................ 4-27
Restoring MAPS action settings of 16Gb FC switch module .................................... 4-30
Backup/restore procedure .................................................................................. 4-30
Server blade ................................................................................................ 4-31
Management module ................................................................................... 4-32
Switch module ............................................................................................. 4-35
10Gb DCB switch module ............................................................................. 4-41
Time of Day (TOD) clock setup procedure ........................................................... 4-44
Management Module ................................................................................... 4-45
Server blade ................................................................................................ 4-47
Switch module ............................................................................................. 4-49
Smart configure procedure for server blade ......................................................... 4-52
Smart configure for CB 520A A1, CB 520H A1/B1/B2/B3/B4, CB 540A A1/B1,
and Non-SMP CB 520X B1/B2/B3 .................................................................. 4-52
Smart configure for SMP CB 520X B1/B2/B3 .................................................. 4-54
Restarting BMC procedure .................................................................................. 4-56
Power down procedure ...................................................................................... 4-58
Server Blade ............................................................................................... 4-58
Management module ................................................................................... 4-61
Power off the switch module ........................................................................ 4-62
Hitachi Compute Blade 500 Series System Service Manual
v
5 Replacing parts ................................................................................. 5-1
Replacing a server blade ...................................................................................... 5-4
Removing a half-wide server blade ................................................................. 5-4
Installing a half-wide server blade .................................................................. 5-5
Removing a full-wide server blade .................................................................. 5-6
Installing a full-wide server blade ................................................................... 5-7
Replacing an SMP connection board for CB 520X B1/B2/B3 ..................................... 5-8
Removing an SMP connection board ............................................................... 5-8
Installing an SMP connection board ................................................................ 5-9
Replacing an expansion blade ............................................................................. 5-11
Removing a storage expansion blade ............................................................ 5-11
Installing a storage expansion blade ............................................................. 5-12
Removing a PCI expansion blade from server chassis ..................................... 5-15
Installing a PCI expansion blade into server chassis ....................................... 5-16
Replacing a half-wide server blade for storage expansion blade ............................ 5-17
Removing a server blade with a storage expansion blade ............................... 5-17
Installing a server blade with a storage expansion blade ................................ 5-19
Replacing a half-wide server blade for PCI expansion blade .................................. 5-21
Removing a server blade with PCI expansion blade ........................................ 5-21
Installing a server blade with the PCI expansion blade ................................... 5-25
Replacing a PCI expansion blade ......................................................................... 5-28
Removing a PCI expansion blade from the shelf ............................................ 5-29
Installing a PCI expansion blade on the shelf ................................................. 5-32
Replacing a disk drive ........................................................................................ 5-35
Removing a disk drive .................................................................................. 5-36
Installing a disk drive ................................................................................... 5-36
Preparing for replacing an internal component ..................................................... 5-38
Opening a top cover, Server blade ................................................................ 5-38
Closing a top cover, Server blade .................................................................. 5-39
Opening a top cover, Storage expansion blade .............................................. 5-39
Closing a top cover, Storage expansion blade ................................................ 5-40
Opening a top cover, PCI expansion blade ..................................................... 5-40
Closing a top cover, PCI expansion blade ...................................................... 5-41
Replacing a DIMM in half-wide server blade ......................................................... 5-41
Removing a DIMM ....................................................................................... 5-41
Installing a DIMM ........................................................................................ 5-43
Replacing a DIMM in full-wide server blade .......................................................... 5-45
Removing a DIMM ....................................................................................... 5-45
Installing a DIMM ........................................................................................ 5-47
Replacing a mezzanine card in half-wide server blade ........................................... 5-49
Removing a mezzanine card ......................................................................... 5-49
Installing a mezzanine card .......................................................................... 5-49
Replacing a mezzanine card in full-wide server blade ............................................ 5-51
Removing a mezzanine card ......................................................................... 5-51
Installing a mezzanine card .......................................................................... 5-52
Replacing a LOM pass through connector in half-wide server blade ....................... 5-53
Removing a LOM pass through connector. ..................................................... 5-54
Installing a LOM pass through connector. ...................................................... 5-54
Replacing a LOM pass through connector in full-wide server blade ........................ 5-54
Removing a LOM pass through connector. ..................................................... 5-55
Installing a LOM pass through connector. ...................................................... 5-55
Replacing a USB enablement kit and USB in CB 520H A1/B1/B2 ............................ 5-55
vi
Hitachi Compute Blade 500 Series System Service Manual
Removing a USB .......................................................................................... 5-55
Installing a USB ........................................................................................... 5-57
Removing a USB enablement kit ................................................................... 5-57
Installing a USB enablement kit .................................................................... 5-59
Replacing a USB in CB 520X B1/B2/B3 ................................................................ 5-59
Removing a USB .......................................................................................... 5-59
Installing a USB ........................................................................................... 5-60
Replacing a SD card enablement kit and SD card in CB 520H B3/B4 ...................... 5-60
Removing a SD card .................................................................................... 5-61
Installing a SD card ..................................................................................... 5-61
Removing a SD card enablement kit .............................................................. 5-61
Installing a SD card enablement kit ............................................................... 5-62
Replacing a mezzanine card in the storage expansion blade .................................. 5-62
Removing a mezzanine card ......................................................................... 5-62
Installing a mezzanine card .......................................................................... 5-63
Removing a pass through mezzanine card ..................................................... 5-64
Installing a pass through mezzanine card ...................................................... 5-65
Replacing a PCI card in storage expansion blade .................................................. 5-68
Removing a PCI card ................................................................................... 5-68
Installing a PCI card .................................................................................... 5-70
Replacing a mezzanine card in the PCI expansion blade ........................................ 5-73
Removing a mezzanine card ......................................................................... 5-73
Installing a mezzanine card .......................................................................... 5-74
Removing a connection kit F/H ..................................................................... 5-75
Installing a connection kit F/H ...................................................................... 5-76
Removing a connection kit L/P ...................................................................... 5-77
Installing a connection kit L/P ....................................................................... 5-79
Replacing a PCIe card in the PCI expansion blade ................................................ 5-81
Removing a GPU adapter ............................................................................. 5-81
Installing a GPU adapter .............................................................................. 5-82
Removing a Fusion-io flash drive from card adapter F/H ................................. 5-84
Installing a Fusion-io flash drive from card adapter F/H .................................. 5-85
Replacing a lithium battery in half-wide server blade ............................................ 5-86
Removing a lithium battery .......................................................................... 5-86
Installing a lithium battery ........................................................................... 5-87
Replacing a lithium battery in full-wide server blade ............................................. 5-88
Removing a lithium battery .......................................................................... 5-89
Installing a lithium battery ........................................................................... 5-89
Replacing a SAS-kit 1 in half-wide server blade .................................................... 5-90
Removing a SAS-kit 1 .................................................................................. 5-91
Installing a SAS-kit 1 ................................................................................... 5-91
Replacing a SAS-kit 1 in full-wide server blade ..................................................... 5-92
Removing a SAS-kit 1 .................................................................................. 5-92
Installing a SAS-kit 1 ................................................................................... 5-93
Replacing a SAS-kit 2 in half-wide server blade .................................................... 5-93
Removing a SAS-kit 2 .................................................................................. 5-93
Installing a SAS-kit 2 ................................................................................... 5-94
Replacing a SAS-kit 2 in CB 540A A1/B1 .............................................................. 5-96
Removing a SAS-kit 2 .................................................................................. 5-96
Installing a SAS-kit 2 ................................................................................... 5-98
Replacing a SAS HDD kit in CB 520X B1/B2/B3 .................................................... 5-99
Removing a SAS HDD kit .............................................................................. 5-99
Hitachi Compute Blade 500 Series System Service Manual
vii
Installing a SAS HDD kit ............................................................................... 5-99
Replacing a management module (redundant) ................................................... 5-100
Removing a management module ............................................................... 5-100
Installing a management module ................................................................ 5-101
Replacing a management module (non-redundant) ............................................ 5-106
Removing a management module ............................................................... 5-106
Installing a management module ................................................................ 5-107
Replacing a lithium battery in management module ............................................ 5-109
Removing a lithium battery ......................................................................... 5-109
Installing a lithium battery .......................................................................... 5-110
Replacing a switch module ............................................................................... 5-110
Removing a switch module ......................................................................... 5-110
Installing a switch module .......................................................................... 5-111
Replacing a LAN pass through module, LAN pass through module2 ..................... 5-112
Removing a LAN pass through module, LAN pass through module2 ............... 5-112
Installing a LAN pass through module, LAN pass through module2 ................ 5-113
Replacing an SFP+ module ............................................................................... 5-114
Removing an SFP+ module ........................................................................ 5-114
Installing an SFP+ module ......................................................................... 5-115
How to verify the SFP function .................................................................... 5-116
Replacing a memory card for LAN switch module ............................................... 5-119
Removing a memory card ........................................................................... 5-119
Installing a memory card ............................................................................ 5-119
Replacing a USB memory for 8Gb FC switch module ........................................... 5-119
Removing a USB memory ........................................................................... 5-119
Installing a USB memory ............................................................................ 5-121
Replacing a power supply module ..................................................................... 5-121
Removing a power supply module ............................................................... 5-122
Installing a power supply module ................................................................ 5-122
Replacing a fan module .................................................................................... 5-123
Removing a fan module ............................................................................. 5-124
Installing a fan module .............................................................................. 5-124
Replacing a front panel module ......................................................................... 5-124
Removing a front panel module .................................................................. 5-124
Installing a front panel module ................................................................... 5-125
Replacing a USB memory in the front panel module ........................................... 5-125
Removing a USB memory ........................................................................... 5-126
Installing a USB memory ............................................................................ 5-126
Replacing a dummy module .............................................................................. 5-126
Removing a server blade dummy module .................................................... 5-127
Removing a disk drive dummy module ........................................................ 5-127
Removing a switch module dummy module ................................................. 5-128
Removing a management module dummy module ....................................... 5-128
Removing a power supply dummy module ................................................... 5-128
Installing any dummy module ..................................................................... 5-129
Replacing a shelf in the server chassis ............................................................... 5-129
Removing a shelf for half-wide server blade ................................................. 5-129
Installing a shelf for half-wide server blade .................................................. 5-130
Removing a shelf for PCI expansion blade ................................................... 5-130
Installing a shelf for PCI expansion blade .................................................... 5-130
viii
Hitachi Compute Blade 500 Series System Service Manual
6 Identifying RAID rebuild status ........................................................... 6-1
Identifying rebuild status ..................................................................................... 6-2
In hot-swap (Internal Storage Monitor) ................................................................. 6-2
Windows environment ................................................................................... 6-2
Linux environment ......................................................................................... 6-7
7 Configuring Emulex mezzanine card .................................................... 7-1
Configuration procedure for Emulex HBA card ....................................................... 7-2
8 Gb FC 2-ports mezzanine card ........................................................................... 7-3
Confirming the parameters of 8 Gb FC mezzanine card .................................... 7-3
Restoring the parameters of 8 Gb FC mezzanine card ..................................... 7-18
16 Gb FC 2-ports mezzanine card ........................................................................ 7-38
Confirming the parameters of 16 Gb FC mezzanine card ................................. 7-38
Restoring the parameters of 16 Gb FC mezzanine card ................................... 7-44
10Gb CNA 4-port mezzanine card ........................................................................ 7-54
Confirming the firmware versions ................................................................. 7-54
Confirming the iSCSI settings ....................................................................... 7-57
Confirming the UMC and Personality settings ................................................. 7-63
Preparing to confirm the FCoE settings .......................................................... 7-64
Confirming the FCoE settings ........................................................................ 7-65
Updating the firmware of Emulex CNA/LAN mezzanine card ............................ 7-71
Reconfirming the server model and firmware versions .................................... 7-80
Restoring the iSCSI settings ......................................................................... 7-81
Restoring the UMC and Personality settings ................................................... 7-90
Rebooting the server before restoring FCoE settings ...................................... 7-94
Restoring FCoE settings ............................................................................... 7-95
Restoring backed up CNA information ......................................................... 7-104
8 Diagnosing server blade ..................................................................... 8-1
Diagnostic procedure overview ............................................................................. 8-2
Connecting the remote console ............................................................................. 8-2
Starting remote console by using server blade Web console. ............................ 8-5
Starting Compute blade test program (CBTP) ........................................................ 8-6
Diagnosing the server blade ............................................................................... 8-10
Set server blade power value ....................................................................... 8-10
Verifying the hardware configuration ............................................................ 8-11
Executing CBTP ........................................................................................... 8-13
Closing the test program .................................................................................... 8-14
9 Updating firmware ............................................................................. 9-1
Updating BMC/EFI firmware on server blade .......................................................... 9-2
Updating firmware on management module .......................................................... 9-3
Updating firmware on switch module .................................................................... 9-5
1Gb LAN switch module or 1/10Gb LAN switch module .................................... 9-5
8Gb / 16Gb FC switch module ........................................................................ 9-8
10Gb DCB switch module ............................................................................. 9-12
10 Change LOM configuration ............................................................. 10-1
Overviews of changing LOM configuration ........................................................... 10-2
Hitachi Compute Blade 500 Series System Service Manual
ix
Enabling and disabling LOM for CB 540A B1 .................................................. 10-2
Enabling and disabling LOM for CB 520H B2/B3/B4, CB 520X B1/B2/B3 ........... 10-3
Confirming and updating firmware version for CB 540A B1, CB 520H B2/B3/B4, CB
520X B1/B2/B3 .................................................................................................. 10-4
Confirming firmware version of the management module ............................... 10-5
Confirming BMC/EFI firmware version of the server blade .............................. 10-5
How to disable LOM and mount mezzanine cards. ................................................ 10-5
Updating FRU. ............................................................................................. 10-5
Changing hardware configuration. ................................................................ 10-8
How to enable LOM. .......................................................................................... 10-8
Updating FRU information. ........................................................................... 10-8
Changing hardware configuration. ............................................................... 10-11
Diagnosing server blade. .................................................................................. 10-11
Registering LoM license key for CB 520H B2/B3/B4 or CB 520X B1/B2/B3 ............ 10-11
Changing LOM pass through connector configuration. .................................. 10-13
Updating IPL file of LOM for CB 520H B3/B4 or CB 520X B1/B2/B3 ...................... 10-14
Diagnosing server blade. .................................................................................. 10-17
11 Troubleshooting ............................................................................. 11-1
Getting help ...................................................................................................... 11-2
Overview ........................................................................................................... 11-2
Troubleshooting tables ....................................................................................... 11-3
Power supply module troubleshooting table ................................................... 11-3
Cooling fan module troubleshooting table ...................................................... 11-4
Management module troubleshooting table ................................................... 11-5
Server blade troubleshooting table ................................................................ 11-7
Switch module troubleshooting table ........................................................... 11-10
Web console troubleshooting table .............................................................. 11-12
x
Hitachi Compute Blade 500 Series System Service Manual
Preface
This document describes how to use the Compute Blade 500 series.
This preface includes the following information:
Notice: The use of Compute Blade 500 series and all other Hitachi Data
Systems products is governed by the terms of your agreement(s) with Hitachi
Data Systems.
Safety Symbols
□
Common precautions concerning safety
□
General safety precautions
□
Precautions against damage to equipment
□
Safety and warning labels
□
Intended Audience
□
Product Version
□
Release notes
□
Document Organization
□
Document conventions
□
Getting help
□
Comments
□
Hitachi Compute Blade 500 Series System Service Manual
Preface
xi
Safety Symbols
This document uses the following symbols to emphasize certain information.
Symbol Label Description
WARNING
CAUTION
NOTICE NOTICE This indicates the presence of a potential risk that
WARNING This indicates the presence of a potential risk that
might cause death or severe injury.
CAUTION This indicates the presence of a potential risk that
might cause relatively mild or moderate injury.
might cause severe damage to the equipment and/or
damage to surrounding properties.
Note This indicates notes not directly related to injury or
severe damage to equipment.
Tip This indicates advice on how to make the best use of
the equipment.
Fire Hazard This warns fire hazard. Take appropriate precautions
to prevent the risk of catching a fire.
Electric Shock
Hazard
Hot Surface Hot Surface indicates the risk of a serious burn by
Laser Hazard This warns laser hazard. Failure to take appropriate
General
Prohibition Sign
Disassembly
Prohibition Sign
General
Mandatory Sign
Unplug Power
cord
This warns electric shock hazard. Failure to take
appropriate precautions could result in serious injury
or death.
high temperature.
precautions could result in invisible laser radiation.
This indicates the general prohibition.
This indicates not to allow customer to disassemble
component.
This indicates a general action to take. Action by
following the instructions in this guide.
This indicates unplugging the power cable from the
outlet to avoid electric shock and fire.
Common precautions concerning safety
Please carefully read through, and fully understand, the following safety
instructions:
xii
• When operating the equipment, follow the instructions and procedures in
the manual.
• Be sure to follow notes, cautionary statements and advice indicated on
the equipment or in the manual.
Preface
Hitachi Compute Blade 500 Series System Service Manual
• Referring to manuals attached to other products which you install in or
connect to the equipment, follow the instructions described in those
manuals.
Failure to follow those instructions can cause injury, fire or damage to
property including the equipment.
General safety precautions
Handling power cords
Always use the power cords shipped with the equipment, and follow the
instructions below: Failure to follow the correct handling practices lead to
damaging the power cords to expose the copper wires and to overheat
due to short-circuiting or partial disconnection, which may cause electric
shock or fire.
¢
Do not place any object on the power cords.
¢
Do not use the power cords near heat-generating appliances.
¢
Do not heat the power cords.
¢
Do not bundle the power cords.
¢
Do not subject the power cords to ultraviolet or strong visible light
continuously.
¢
Keep the power cords from contact with alkali, acid, fat and oil, or
humidity.
¢
Do not use the power cords in a high-temperature environment.
¢
Do not use the power cords above their specified rating.
¢
Do not use the power cords for other devices.
¢
Do not touch the power plug with moistened hands.
¢
Do not place any objects around the electrical outlets in order to allow
users to quickly unplug the power cords.
Poor contact and tracking
Comply with the following instructions when handling the power plug.
Otherwise, tracking or poor contact may cause overheating and a fire.
¢
Make sure that the power plug is fully and securely inserted into the
electrical outlet.
¢
Before inserting the power plug, confirm that there is no dust or a
water droplet on the plug. If any dust or water droplet is found, wipe
it off with a dry cloth and then insert it.
Preface
Hitachi Compute Blade 500 Series System Service Manual
xiii
Requirements for power outlets
¢
Use a grounding 2-pole plug-in power outlet. Outlets of any other
types would cause an electric shock or fire.
¢
In order to prevent an electric shock, connect the outlet's grounding
electrode to a grounding terminal installed by a qualified electrician.
Without connection to the grounding terminal, an electric shock can
occur in the event of a failure in power supply modules.
Plugging and unplugging
When inserting the power plug into the electrical outlet or removing it, be
sure to hold the plug section. Do not pull the cable; it can partially break
the wire, overheat the broken part and lead to a fire.
Power supply module
Since the power supply module has a high-voltage area in it, do not open
the cover. If you do, it can result in an electric shock or equipment
failure.
Installing power supply slot cover
When removing a power supply module, do not insert your hand or tool
inside the power slot. After removing a power supply module, install a
power slot cover. Inside the power slot, some conductors are exposed. If
you touch them with your hand or tool, it may cause electric shock or
equipment failure.
Abnormal heat, smoke, abnormal noise, or abnormal smell
Should you find anything abnormal occurring, turn off the power and
unplug all the power cords of the equipment (maximum of 4) from the
electrical outlets.
Removal of the cover or bracket
Do not remove the cover or bracket. It can result in an electric shock,
burns or equipment failure.
xiv
Preface
Hitachi Compute Blade 500 Series System Service Manual
Do not repair, remodel or disassemble
Do not attempt to repair, remodel or disassemble the equipment on your
own, except for performing expansion work in accordance with the
instructions in this manual. Work performed by unqualified persons can
lead to an electric shock, fire, or burns. Especially it is hazardous if you
touch areas inside the high-voltage power module.
High temperature at a power supply module
When a power supply module is in operation, the cover and handle get
hot. Be careful when replacing a failed module. You can get burned.
High temperature at the 10GBASE-R transceiver
The 10GBASE-R transceiver in the 10Gb LAN switch module gets hot in
operation. To remove the transceiver, therefore, allow at least
approximately 5 minutes after the power supply for the 10Gb LAN switch
module is turned off from the management module. Failure to do so can
cause you to get burned.
Adding and replacing parts
The cover and internal parts are hot immediately after the power is
turned off. You must wait for about 30 minutes before adding or removing
internal parts unless otherwise specified in this manual. If not, the hot
equipment causes you to get burned.
Laser beam
¢
On this product, a Class 1 laser product is installed. Do not look
directly at the laser beam. Do not look at the laser beam using an
optical instrument.
¢
Under the laser module cover, a laser beam is being emitted. Do not
remove the cover of an unused board.
Contact with metal edges
When moving the equipment or adding parts, take care not to hurt
yourself on the metal or plastic edges. You can wear cotton gloves to
protect your hands.
Preface
Hitachi Compute Blade 500 Series System Service Manual
xv
Installing the equipment in a rack
To install or remove the system equipment in or from the rack cabinet,
always get help from at least one other person or use tools. If the system
equipment has to be installed on 31U and above of the rack cabinet or it
is already installed there, call for maintenance personnel instead of
attempting to install or remove it. Defective installation may cause the
system equipment to fall, resulting in injury or equipment failure.
Requirements for the product
Install the product on a fixed rack. Do not lean against the product or
stand on it. Do not install the product in a place with weak floors and
walls.
Do not subject the product to excessive vibration. That can drop and fall
the product, leading to failure.
Using a rack cabinet
When using a rack cabinet, do not place anything on the system unit
mounted on the cabinet and do not use the top of the system unit
mounted on the cabinet as a workbench. A heavy object placed on top of
the system unit on the cabinet may fall, resulting in injury.
xvi
Locking the rail into place
Be sure to pull out the equipment until it locks into place. If not, the
equipment may move unexpectedly, which causes you to get injured such
as your finger caught in the gap.
Improper battery type
Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of
Used Batteries According to the Instructions.
Handling of batteries
Since maintenance personnel should change batteries, do not change
them yourself. Follow the instructions described below. Inappropriate
Preface
Hitachi Compute Blade 500 Series System Service Manual
handling can result in injury because the battery can overheat, burst, and
catch fire.
¢
Do not put the battery on charge.
¢
Do not short out the battery.
¢
Do not disassemble the battery.
Storing batteries
When storing batteries, apply adhesive tape on the terminals for
insulation. If the batteries are stored without insulation, the terminals can
contact each other to cause a short-circuit and overheat or burst, leading
to injury or fire.
Precautions against damage to equipment
Insertion of foreign objects into the equipment
Do not allow clips, pins or any other metal items or flammable items to
enter the equipment through a vent or by any other means. Continuing to
operate the equipment with foreign objects could cause failure.
Impact from falling
Do not fall the equipment or hit it against another object. It can cause
internal deformation and deterioration. Operating the equipment under
such defective conditions can cause failure.
Vent
A vent is used for preventing rise in temperature inside the equipment.
Do not block the vent by placing or leaning an object. If you do, the
temperature rises, which can cause failure. Check and clean ventilation
holes periodically to keep the dust from gathering on them.
Contact with connection terminals
Do not touch connection terminals, such as a connector with your hand or
any metal item. Do not insert any objects such as wire into them. Do not
place the equipment in a place with metal pieces. If you do, a short circuit
can be developed, causing equipment failure.
Preface
Hitachi Compute Blade 500 Series System Service Manual
xvii
Moving between two locations with a temperature differential
When you move the equipment from one location to another, a significant
temperature gap between the two locations may cause condensation on
the surface or inside the equipment. Operating the equipment with
condensation inside can cause a failure in equipment. Leave the
equipment at the new location for several hours until the equipment
temperature conforms to that of the new environment before you start
using it. When you move the equipment from an environment with
temperature 5°C to that with 25°C, for example, leave it for about two
hours.
Adding and connecting to peripheral devices
Use only peripheral devices which are explicitly listed as supported in the
manual, and always follow the instructions in the manual. Using devices
other than those mentioned above would cause a failure in peripheral
devices and equipment due to the difference in connection specifications.
Radio interference
When you install the equipment next to another electronic device, the
radio waves may interfere with each other. In particular, a television set
or a radio in the vicinity may make a noise.
xviii
Magnetism generator
Do not place a device that generates strong magnetism, such as a
magnet or a speaker, near the equipment. Doing so can cause a system
unit failure.
Handling hard disks
A hard disk is a precision instrument. Handle it carefully when you use it.
Inappropriate handling could result in hard disk failure.
Faulty disk
Preface
Hitachi Compute Blade 500 Series System Service Manual
If you attempt to replace faulty disks using an incorrect procedure or
faulty alternative disk, data on the disk can be corrupted. Before
replacing the disk, back up the data.
Aluminum electrolytic capacitors
An aluminum electrolytic capacitor has a limited service life. Do not use it
past its service life. Otherwise, leakage or depletion of the electrolyte may
cause smoke or electric shock. To avoid such hazardous situations,
replace limited-life parts once they are past their designated service life.
Distribution board
Install a distribution board close to an entrance / exit to protect the
devices in your computer system and to serve as an emergency power
breaker.
Signal cables
¢
Route cables not to trip over them. Tripping over cables could cause
injury or failure of devices connected to the equipment, and also could
cause loss of valuable data.
¢
Do not place heavy items on the cables. Avoid routing cables close to
a thermal appliance. If you do, it could cause damage to cable
sheaths, resulting in failure of the connected devices.
Before turning off the power
¢
Follow the prescribed procedure for power operation. Power input or
output not according to the prescribed procedure may cause problems
on the system equipment.
¢
Before turning off the power, confirm that all devices connected to the
equipment stop. Turning off the power during operation of the
equipment may cause equipment failure or data loss.
¢
When you are using an OS which requires the shut down procedure,
be sure to finish the shut down procedure before turning off the
power. Otherwise, data may be lost.
Rack Mount Safety Consideration
Preface
Hitachi Compute Blade 500 Series System Service Manual
xix
¢
Elevated Ambient Temperature
If installed in a closed or multi-unit rack assembly, the operating
ambient temperature of the rack environment may be greater than
room ambient. Use care not to exceed the rated maximum ambient
temperature of the unit.
¢
Reduced Air Flow
Installation of the equipment in a rack should be such that the
amount of airflow required for safe operation of the equipment is not
compromised.
¢
Mechanical Loading
Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical
loading.
¢
Circuit Overloading
Consideration should be given to the connection of the equipment to
the supply circuit and the effect that overloading of the circuits might
have on over current protection and supply wiring. Appropriate
consideration of equipment nameplate ratings should be used when
addressing this concern.
¢
Reliable Earthing
Reliable earthing of rack-mounted equipment should be maintained.
Pay particular attention to supply connections other than direct
connections to the branch circuit (e.g. use of power strips)."
Safety and warning labels
Server chassis
The location and content of the warning and safety labels on the server
chassis are shown here.
xx
Preface
Hitachi Compute Blade 500 Series System Service Manual
Server blade
The following figures show the location and content of the safety and warning
label on the server blade.
Half-wide server blade / Full-wide server blade
Preface
Hitachi Compute Blade 500 Series System Service Manual
xxi
The following shows the location and content of the safety and warning label
on the expansion blade.
Storage expansion blade
PCI expansion blade
Intended Audience
This document is intended for the personnel who are involved in planning,
managing, and performing the tasks to prepare your site for Compute Blade
installation and to install the same.
xxii
This document assumes the following:
• The reader has a background in hardware installation of computer
systems.
Preface
Hitachi Compute Blade 500 Series System Service Manual
• The reader is familiar with the location where the Compute Blade will be
installed, including knowledge of physical characteristics, power systems
and specifications, and environmental specifications.
Product Version
This document revision applies to CB 520X B3.
Release notes
Read the release notes before installing and using this product. They may
contain requirements or restrictions that are not fully described in this
document or updates or corrections to this document.
Document Organization
The table below provides an overview of the contents and organization of this
document. Click the chapter title in the left column to go to that chapter. The
first page of each chapter provides links to the sections in that chapter.
Chapter Description
Chapter 1, Introduction Describes the overview of user maintenance and
troubleshooting tasks for the Hitachi Compute Blade
500 Series.
Chapter 2, Replaceable parts Describes the replaceable parts for Hitachi Compute
Blade 500 Series.
Chapter 3, Basic knowledge for
replacement
Chapter 4, Common process for
replacement
Chapter 5, Replacing parts Describes how to remove and install parts on the
Chapter 6, Identifying RAID
rebuild status
Chapter 7, Configuring Emulex
mezzanine card
Chapter 8, Diagnosing server
blade
Chapter 9, Updating firmware Describes how to update firmware.
Chapter 10, Change LOM
configuration
Describes how to verify a failed part and how to
order a failed part.
Describes the common processes before replacing
part.
Hitachi Compute Blade 500 Series.
Describes how to confirm the rebuild progress after
HDD replacement.
Describes how to configure Emulex mezzanine card
after replacement.
Describes how to diagnosing the server blade.
Describes how to change LOM configuration.
Chapter 11, Troubleshooting Describes how to troubleshoot the Hitachi Compute
Blade 500 Series.
Preface
Hitachi Compute Blade 500 Series System Service Manual
xxiii
Document conventions
This term "Compute Blade" refers to all the models of the Compute Blade,
unless otherwise noted.
The Hitachi Virtualization Manager (HVM) name has been changed to Hitachi
logical partitioning manager (LPAR manager, or LP). If you are using HVM
based logical partitioning feature, substitute references to Hitachi logical
partitioning manager (LPAR manager, or LP) with HVM.
This document uses the following typographic conventions:
Convention Description
Regular text bold In text: keyboard key, parameter name, property name, hardware
Italic Variable, emphasis, reference to document title, called-out term
labels, hardware button, hardware switch
In a procedure: user interface item
Screen text
< > (angle brackets) Variable (used when italic is not enough to identify variable)
[ ] (square brackets) Optional value
{ } (braces) Required or expected value
| (vertical bar) Choice between two or more options or arguments.
Command name and option, drive name, file name, folder name,
directory name, code, file content, system and application output,
user input
This document uses the following icons to draw attention to information:
Icon Meaning Description
WARNING This indicates the presence of a potential risk that
might cause death or severe injury.
CAUTION This indicates the presence of a potential risk that
might cause relatively mild or moderate injury.
NOTICE This indicates the presence of a potential risk that
might cause severe damage to the equipment
and/or damage to surrounding properties.
Note This indicates notes not directly related to injury
or severe damage to equipment.
Getting help
If you purchased this product from an authorized HDS reseller, contact that
reseller for support. For the name of your nearest HDS authorized reseller,
refer to the HDS support web site for locations and contact information. To
xxiv
Tip This indicates advice on how to make the best use
of the equipment.
Preface
Hitachi Compute Blade 500 Series System Service Manual
contact the Hitachi Data Systems Support Center, please visit the HDS
website for current telephone numbers and other contact information:
http://support.hds.com.
Before calling the Hitachi Data Systems Support Center, please provide as
much information about the problem as possible, including:
• The circumstances surrounding the error or failure.
• The exact content of any error message(s) displayed on the host
Comments
Please send us your comments on this document: doc.comments@hds.com.
Include the document title, number, and revision, and refer to specific
sections and paragraphs whenever possible. All comments become the
property of Hitachi Data Systems Corporation.
Thank you!
system(s).
Preface
Hitachi Compute Blade 500 Series System Service Manual
xxv
xxvi
Preface
Hitachi Compute Blade 500 Series System Service Manual
1
Introduction
This chapter provides an overview of user maintenance and troubleshooting
tasks for the Hitachi Compute Blade system. This chapter covers the following
key topics:
User replacement guidelines
□
User maintenance tasks
□
When a failure occurs
□
System overview
□
Server blade
□
Location
□
Hot-swappable components
□
Indicators and connectors
□
Color code for maintenance
□
Introduction
Hitachi Compute Blade 500 Series System Service Manual
1-1
User replacement guidelines
The Hitachi Compute Blade system is designed with many customer
replaceable units (CRUs) to allow for greater flexibility in performing defective
parts replacement. However, you should consult with Hitachi Data Systems
Support about the failed parts before replacement. After consultation, Hitachi
Data Systems Support will ship the spare part directly to you for
replacement.
Each module contains several LEDs that light when certain problems occur,
making it easy for users to quickly find the source of these problems. The
LEDs are described in this chapter. In addition, the web console generates
system messages that identify the failed parts and notifies users the
procedures that should be performed to keep the performance. The web
console can be configured to send E-mail messages to specified email
addresses, notifying users of failed parts or reminding them of scheduled
tasks. You can order and install the parts or perform the procedures.
User maintenance tasks
The maintenance tasks described in this manual follow the Hitachi Data
Systems Customer Support program.
• The Hitachi Data Systems self-service program allows users to perform
allowable installation and configuration tasks and maintenance tasks on
the Hitachi Compute Blade System.
1-2
Hitachi Compute Blade 500 Series System Service Manual
Figure 1-1 Identifying a failed part
Introduction
When a failure occurs
The following is an overview of the maintenance tasks you can perform when
a failure occurs on your system.
1. Failure detection in the subsystem. (1)
2. Failure notification (E-mail, SNMP, LED). (2)
3. Determining the failed parts using the web console. (3)
4. Contacting Hitachi Data Systems Technical Support and ordering the
parts. (4)
5. Replacing the parts after the spare parts arrive and checking the recovery
from the failure. (5), (6)
6. Return the replaced parts (7).
System overview
The Hitachi Compute Blade 500 series system can contain up to eight server
blades and four switch modules. Compared with a 1U server chassis that
contains a rack mount network switch and a FC switch, the 6U height Hitachi
Compute Blade 500 server chassis offers improved features such as less
space, fewer cables, and decreased weight. The system has the ability for
replacing existing PC server systems, consolidating servers, and for operating
servers in a data center. Suitable switch modules can be selected from the
available interfaces according to the customer demands. The management
modules, switch modules, power supply modules, and cooling fan modules
provide a redundant configuration. The system can continue to operate
because of the redundant configuration even if one of the modules
experiences a failure.
Hitachi Compute Blade 500 Series System Service Manual
Figure 1-2 User maintenance process
Introduction
1-3
Server blade
The CB 500 server blade offers the following key features:
• High-performance Intel multi-core processor with QPI technology for
• High operability through the high- reliability, availability, and
• High density, high performance optimized for enterprise data center,
Figure 1-3 Server chassis overview
Figure 1-4 Front/rear view of server chassis
high-throughput and low-latency.
serviceability features of processor, memory, and HDD, such as memory
scrubbing (self-error-correcting), memory mirroring function (memory
duplication), and integrated Hardware RAID 1.
virtualization, high-speed computing, and flexible IO capability.
1-4
A server blade contains processors, memory, HDDs, and other components,
and is available in either one of four form factors: the "Half-wide server
blade", "Full-wide server blade", "Storage expansion blade" for HDD, and "PCI
expansion blade" for PCIe card, expanded with a "Half-wide blade".
Introduction
Hitachi Compute Blade 500 Series System Service Manual
Loading...