Hitachi AMS 2000 User Manual

Hitachi AMS 2000 Family TrueCopy Extended
Distance User Guide
F
AST
F
IND
INKS
Document organization
Release notes and readme
Getting help Table of Contents
MK-97DF8054-23
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All other trademarks, service marks, and company names are properties of their respective owners.
Export authorization is required for the AMS 2000 Data At Rest Encryption
Import/Use regulations may restrict export of the AMS2000 SED to certain countries
China – AMS2000 is eligible for import but the License Key and SED may not be sent to China
France – Import pending completion of registration formalities
Hong Kong – Import pending completion of registration formalities
Israel – Import pending completion of registration formalities
Russia – Import pending completion of notification formalities
Distribution Centers – IDC, EDC and ADC cleared for exports
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Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide

Table of Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Product version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Release notes and readme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Product Abbreviations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Document revision level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Changes in this release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Document organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Convention for storage capacity values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Related documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Getting help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
How TCE works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Typical environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Volume pairs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Data pools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Guaranteed write order and the update cycle. . . . . . . . . . . . . . . . . . . . . . 1-4
Extended update cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Consistency groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Differential Management LUs (DMLU) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
TCE interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
2 Plan and design — sizing data pools and bandwidth . . . . . . . . . 2-1
Plan and design workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Assessing business needs — RPO and the update cycle . . . . . . . . . . . . . . . . 2-2
Measuring write-workload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Collecting write-workload data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Calculating data pool size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
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Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide
Data pool key points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Determining bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
3 Plan and design — remote path . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Remote path requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Management LAN requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Remote data path requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
WAN optimization controller (WOC) requirements . . . . . . . . . . . . . . . . . . .3-4
Remote path configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Fibre channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Direct connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Single FC switch, network connection . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Double FC switch, network connection . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Fibre channel extender connection . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Port transfer rate for Fibre channel. . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
iSCSI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Direct connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Single LAN switch, WAN connection . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Multiple LAN switch, WAN connection. . . . . . . . . . . . . . . . . . . . . . . . .3-13
Single LAN switch, WOC, WAN connection. . . . . . . . . . . . . . . . . . . . . .3-14
Multiple LAN switch, WOC, WAN connection . . . . . . . . . . . . . . . . . . . .3-15
Multiple array, LAN switch, WOC connection with single WAN . . . . . . . .3-16
Multiple array, LAN switch, WOC connection with two WANs. . . . . . . . .3-17
Supported connections between various types of arrays . . . . . . . . . . . . . . .3-18
Notes when Connecting Hitachi AMS2000 Series to other arrays . . . . . . . .3-18
Using the remote path — best practices. . . . . . . . . . . . . . . . . . . . . . . . . . .3-20
4 Plan and design—arrays, volumes and operating systems. . . . .4-1
Planning workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Planning arrays—moving data from earlier AMS models. . . . . . . . . . . . . . . . .4-2
Planning logical units for TCE volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Volume pair and data pool recommendations . . . . . . . . . . . . . . . . . . . . . .4-3
Operating system recommendations and restrictions. . . . . . . . . . . . . . . . . . .4-4
Host time-out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
P-VOL, S-VOL recognition by same host on VxVM, AIX®, LVM . . . . . . . . . .4-4
HP server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
Windows Server 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Windows Server 2003/2008. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Identifying P-VOL and S-VOL LUs on Windows. . . . . . . . . . . . . . . . . . . .4-8
Windows 2000 or Windows Server and TCE Configuration . . . . . . . . . . .4-9
Dynamic Disk in Windows 2000/Windows Server . . . . . . . . . . . . . . . . .4-10
VMWare and TCE Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Concurrent Use of Dynamic Provisioning. . . . . . . . . . . . . . . . . . . . . . .4-11
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Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide
User Data Area of Cache Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16
Formatting the DMLU in the Event of a Drive Failure. . . . . . . . . . . . . . . . .4-22
Maximum supported capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-23
TCE and SnapShot capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-24
TCE, SnapShot, ShadowImage concurrent capacity . . . . . . . . . . . . . . . . .4-26
. . . . . . . . . . . . . . .Maximum Supported Capacity of P-VOL and Data Pool4-28
No SnapShot-TCE cascade configuration . . . . . . . . . . . . . . . . . . . . . . .4-29
SnapShot-TCE cascade configuration. . . . . . . . . . . . . . . . . . . . . . . . . .4-30
Cache limitations on data and data pool volumes . . . . . . . . . . . . . . . . . . .4-31
Cautions for Reconfiguring the Cache Memory. . . . . . . . . . . . . . . . . . . . .4-32
5 Requirements and specifications . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
TCE system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Displaying the hardware revision number . . . . . . . . . . . . . . . . . . . . . . . . 5-3
TCE system specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
6 Installation and setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
Installation procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Installing TCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Enabling or disabling TCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Un-installing TCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Setup procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-11
Setting up DMLUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-11
Setting up data pools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-12
Adding or changing the remote port CHAP secret. . . . . . . . . . . . . . . . . . .6-14
Setting up the remote path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-15
7 Pair operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1
Operations work flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
TCE operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Checking pair status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Creating the initial copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Prerequisites and best practices for pair creation . . . . . . . . . . . . . . . . . . . 7-4
TCE setup wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Create pair procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Splitting a pair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Resynchronizing a pair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Swapping pairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
8 Example scenarios and procedures . . . . . . . . . . . . . . . . . . . . . . . .8-1
CLI scripting procedure for S-VOL backup. . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Scripted TCE, SnapShot procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Procedure for swapping I/O to S-VOL when maintaining local array . . . . . . . 8-9
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Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide
Procedure for moving data to a remote array. . . . . . . . . . . . . . . . . . . . . . .8-10
Example procedure for moving data . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-11
Process for disaster recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-11
Takeover processing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-11
Swapping P-VOL and S-VOL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-12
Failback to the local array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-12
9 Monitoring and maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
Monitoring pair status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2
Monitoring data pool capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-5
Monitoring data pool usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-5
Expanding data pool capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-6
Changing data pool threshold value . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-6
Monitoring the remote path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-7
Changing remote path bandwidth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-7
Monitoring cycle time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-7
Changing cycle time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8
Changing copy pace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8
Checking RPO — Monitoring P-VOL/S-VOL time difference. . . . . . . . . . . . . . .9-9
Routine maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-9
Deleting a volume pair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-9
Deleting data pools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10
Deleting a DMLU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10
Deleting the remote path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-11
TCE tasks before a planned remote array shutdown. . . . . . . . . . . . . . . . .9-11
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-11
10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-1
Troubleshooting overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2
Correcting data pool shortage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2
Correcting array problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-3
Delays in settling of S-VOL Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-4
Correcting resynchronization errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-4
Using the event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-7
Recovering a TrueCopy path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-8
Miscellaneous troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-10
A Operations using CLI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Installation and setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
Enabling and disabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-5
Un-installing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-8
Setting the Differential Management Logical Unit. . . . . . . . . . . . . . . . . . .A-10
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Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide
Release a DMLU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
Setting the data pool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
Setting the LU ownership. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
Setting the cycle time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13
Setting mapping information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13
Setting the remote port CHAP secret. . . . . . . . . . . . . . . . . . . . . . . . . . . A-14
Setting the remote path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-15
Deleting the remote path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-17
Pair operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-20
Displaying status for all pairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-20
Displaying detail for a specific pair . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-20
Creating a pair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-21
Splitting a pair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-21
Resynchronizing a pair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-22
Swapping a pair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-22
Deleting a pair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-22
Changing pair information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-23
Monitoring pair status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-23
Confirming Consistency Group (CTG) status. . . . . . . . . . . . . . . . . . . . . . A-24
Procedures for failure recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-25
Displaying the event log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-25
Reconstructing the remote path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-25
Sample script. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-26
B Operations using CCI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Setting the command device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Setting LU mapping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Defining the configuration definition file . . . . . . . . . . . . . . . . . . . . . . . . . B-4
Setting the environment variable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
Pair operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
Checking pair status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
Creating a pair (paircreate) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
Splitting a pair (pairsplit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
Resynchronizing a pair (pairresync). . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9
Suspending pairs (pairsplit -R) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9
Releasing pairs (pairsplit -S). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-10
Splitting TCE S-VOL/SnapShot V-VOL pair (pairsplit -mscas) . . . . . . . . . . B-10
Confirming data transfer when status is PAIR . . . . . . . . . . . . . . . . . . . . B-13
Pair creation/resynchronization for each CTG. . . . . . . . . . . . . . . . . . . . . B-13
Response time of pairsplit command. . . . . . . . . . . . . . . . . . . . . . . . . . . B-15
Pair, group name differences in CCI and Navigator 2. . . . . . . . . . . . . . . . . B-18
C Cascading with SnapShot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
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Cascade configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2
Replication operations supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2
TCE operations supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-3
SnapShot operations supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-4
Status combinations, Read/write supported . . . . . . . . . . . . . . . . . . . . . . . . .C-4
Guidelines and restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-6
Cascading with SnapShot on the remote side . . . . . . . . . . . . . . . . . . . . . .C-6
TCE, SnapShot behaviors compared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-7
D Installing TCE when Cache Partition Manager is in use . . . . . . D-1
Initializing Cache Partition when TCE and SnapShot are installed . . . . . . . . . D-2
E Wavelength Division Multiplexing (WDM) and dark fibre. . . . . . .E-1
WDM and dark fibre. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-2
Glossary
Index
viii Contents
Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide

Preface

This document provides instructions for planning, setting up, and operating TrueCopy Extended Distance.
This preface includes the following information:
Intended audience
Product version
Release notes and readme
Changes in this release
Changes in this release
Document organization
Document conventions
Convention for storage capacity values
Related documents
Getting help
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Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide

Intended audience

This document is intended for system administrators, Hitachi Data Systems representatives, and Authorized Service Providers who install, configure, and operate Hitachi Adaptable Modular System (AMS) 2000 family storage systems.

Product version

This document applies to Hitachi AMS 2000 Family firmware version 08D1/B or later.

Release notes and readme

Read the release notes and readme file before installing and using this product. They may contain requirements or restrictions that are not fully described in this document and/or updates or corrections to this document

Product Abbreviations

Product Abbreviation
ShadowImage ShadowImage In-system Replication
Snapshot Copy-on-Write Snapshot
TrueCopy Remote TrueCopy Remote Replication
TCE TrueCopy Extended Distance
TCMD TrueCopy Modular Distributed
Windows Server Windows Server 2003, Windows Server 2008,
and Windows Server 2012.
Product Full Name
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Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide

Changes in this release

•In Table 5-2 (page 5-3), added the parameter Remote Copy over iSCSI in the WAN environment.

Document organization

Thumbnail descriptions of the chapters are provided in the following table. Click the chapter title in the first column to go to that chapter. The first page of every chapter or appendix contains links to the contents.
Chapter/Appendix
Title
Chapter 1, Overview Provides descriptions of TrueCopy Extended Distance
components and how they work together.
Chapter 2, Plan and design — sizing data pools and bandwidth
Chapter 3, Plan and design — remote path
Chapter 4, Plan and design—arrays, volumes and operating systems
Chapter 5, Requirements and specifications
Chapter 6, Installation and setup
Chapter 7, Pair operations
Chapter 8, Example scenarios and procedures
Chapter 9, Monitoring and maintenance
Chapter 10, Troubleshooting
Appendix A, Operations using CLI
Appendix B, Operations using CCI
Appendix C, Cascading with SnapShot
Appendix D, Installing TCE when Cache Partition Manager is in use
Provides instructions for measuring write-workload, calculating data pool size and bandwidth.
Provides supported iSCSI and Fibre Channel configurations, with information on WDM and dark fibre.
Discusses the arrays and volumes you can use for TCE.
Provides TCE system requirements and specifications.
Provides procedures for installing and setting up the TCE system and creating the initial copy.
Provides information and procedures for TCE operations.
Provides backup, data moving, and disaster recovery scenarios and procedures.
Provides monitoring and maintenance information.
Provides troubleshooting information.
Provides detailed Command Line Interface instructions for configuring and using TCE.
Provides detailed Command Line Interface instructions for configuring and using TCE.
Provides supported configurations, operations, etc. for cascading TCE with SnapShot.
Provides required information when using Cache Partition Manager.
Description
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Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide
Chapter/Appendix
Title
Description
Appendix E, Wavelength
Provides a discussion of WDM and dark fibre for channel extender.
Division Multiplexing (WDM) and dark fibre
Glossary Provides definitions for terms and acronyms found in this
document.
Index Provides links and locations to specific information in this
document.
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Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide

Document conventions

This document uses the following symbols to draw attention to important safety and operational information.
Symbol Meaning Description
Tip Tips provide helpful information, guidelines, or suggestions for
Note Notes emphasize or supplement important points of the main
Caution Cautions indicate that failure to take a specified action could
The following typographic conventions are used in this document.
Convention Description
Bold Indicates text on a window, other than the window title, including
menus, menu options, buttons, fields, and labels. Example: Click OK.
Italic Indicates a variable, which is a placeholder for actual text provided by
the user or system. Example: copy source-file target-file
Angled brackets (< >) are also used to indicate variables.
screen/code Indicates text that is displayed on screen or entered by the user.
Example: # pairdisplay -g oradb
< > angled brackets
Indicates a variable, which is a placeholder for actual text provided by
the user or system. Example: # pairdisplay -g <group>
performing tasks more effectively.
text.
result in damage to the software or hardware.
Italic font is also used to indicate variables.
[ ] square brackets
{ } braces Indicates required or expected values. Example: { a | b } indicates that
| vertical bar Indicates that you have a choice between two or more options or
underline Indicates the default value. Example: [ a | b ]
Indicates optional values. Example: [ a | b ] indicates that you can choose a, b, or nothing.
you must choose either a or b.
arguments. Examples: [ a | b ] indicates that you can choose a, b, or nothing. { a | b } indicates that you must choose either a or b.
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Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide

Convention for storage capacity values

Physical storage capacity values (e.g., disk drive capacity) are calculated based on the following values:
Physical capacity unit Value
1 KB 1,000 bytes
1 MB 1,000 KB or 1,000
1 GB 1,000 MB or 1,0003 bytes
1 TB 1,000 GB or 1,0004 bytes
1 PB 1,000 TB or 1,0005 bytes
1 EB 1,000 PB or 1,000
Logical storage capacity values (e.g., logical device capacity) are calculated based on the following values:
Logical capacity unit Value
1 block 512 bytes
1 KB 1,024 (210) bytes
1 MB 1,024 KB or 1024
1 GB 1,024 MB or 10243 bytes
1 TB 1,024 GB or 10244 bytes
1 PB 1,024 TB or 1024
1 EB 1,024 PB or 10246 bytes
2
bytes
6
bytes
2
bytes
5
bytes

Related documents

The AMS 2000 Family user documentation is available on the Hitachi Data Systems Portal: https://portal.hds.com. Please check this site for the most current documentation, including important updates that may have been made after the release of the product.
This documentation set consists of the following documents.
Release notes
Adaptable Modular Storage System Release Notes
Storage Navigator Modular 2 Release Notes
Please read the release notes before installing and/or using this product. They may contain requirements and/or restrictions not fully described in this document, along with updates and/or corrections to this document.
xiv Preface
Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide
Installation and getting started
The following documents provide instructions for installing an AMS 2000 Family storage system. They include rack information, safety information, site-preparation instructions, getting-started guides for experienced users, and host connectivity information. The symbol that contain initial configuration information about Hitachi AMS 2000 Family storage systems.
identifies documents
AMS2100/2300 Getting Started Guide, MK-98DF8152
Provides quick-start instructions for getting an AMS 2100 or AMS 2300 storage system up and running as quickly as possible.
AMS2500 Getting Started Guide,
MK-97DF8032 Provides quick-start instructions for getting an AMS 2500 storage system up and running as quickly as possible
AMS 2000 Family Site Preparation Guide, MK-98DF8149
Contains site planning and pre-installation information for AMS 2000 Family storage systems, expansion units, and high-density expansion units. This document also covers safety precautions, rack information, and product specifications.
AMS 2000 Family Fibre Channel Host Installation Guide,
MK-08DF8189
Describes how to prepare Hitachi AMS 2000 Family Fibre Channel storage systems for use with host servers running supported operating systems.
AMS 2000 Family iSCSI Host Installation Guide, MK-08DF8188
Describes how to prepare Hitachi AMS 2000 Family iSCSI storage systems for use with host servers running supported operating systems.
Storage and replication features
The following documents describe how to use Storage Navigator Modular 2 (Navigator 2) to perform storage and replication activities.
Storage Navigator 2 Advanced Settings User’s Guide, MK-97DF8039
Contains advanced information about launching and using Navigator 2 in various operating systems, IP addresses and port numbers, server certificates and private keys, boot and restore options, outputting configuration information to a file, and collecting diagnostic information.
Preface xv
Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide
Storage Navigator Modular 2 User’s Guide, MK-99DF8208
Describes how to use Navigator 2 to configure and manage storage on an AMS 2000 Family storage system.
AMS 2000 Family Dynamic Provisioning Configuration Guide,
MK-09DF8201
Describes how to use virtual storage capabilities to simplify storage additions and administration.
Storage Navigator 2 Storage Features Reference Guide for AMS,
MK-97DF8148
Contains concepts, preparation, and specifications for Account Authentication, Audit Logging, Cache Partition Manager, Cache Residency Manager, Data Retention Utility, LUN Manager, Performance Monitor, SNMP Agent, and Modular Volume Migration.
AMS 2000 Family Copy-on-write SnapShot User Guide, MK-97DF8124
Describes how to create point-in-time copies of data volumes in AMS 2100, AMS 2300, and AMS 2500 storage systems, without impacting host service and performance levels. Snapshot copies are fully read/ write compatible with other hosts and can be used for rapid data restores, application testing and development, data mining and warehousing, and nondisruptive backup and maintenance procedures.
AMS 2000 Family ShadowImage In-system Replication User Guide,
MK-97DF8129
Describes how to perform high-speed nondisruptive local mirroring to create a copy of mission-critical data in AMS 2100, AMS 2300, and AMS 2500 storage systems. ShadowImage keeps data RAID-protected and fully recoverable, without affecting service or performance levels. Replicated data volumes can be split from host applications and used for system backups, application testing, and data mining applications while business continues to operate at full capacity.
AMS 2000 Family TrueCopy Remote Replication User Guide,
MK-97DF8052
Describes how to create and maintain multiple duplicate copies of user data across multiple AMS 2000 Family storage systems to enhance your disaster recovery strategy.
AMS 2000 Family TrueCopy Extended Distance User Guide,
MK-97DF8054 — this document
Describes how to perform bi-directional remote data protection that copies data over any distance without interrupting applications, and provides failover and recovery capabilities.
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AMS 2000 Data Retention Utility User’s Guide, MK-97DF8019
Describes how to lock disk volumes as read-only for a certain period of time to ensure authorized-only access and facilitate immutable, tamper­proof record retention for storage-compliant environments. After data is written, it can be retrieved and read only by authorized applications or users, and cannot be changed or deleted during the specified retention period.
Storage Navigator Modular 2 online help
Provides topic and context-sensitive help information accessed through the Navigator 2 software.
Hardware maintenance and operation
The following documents describe how to operate, maintain, and administer an AMS 2000 Family storage system. They also provide a wide range of technical information and specifications for the AMS 2000 Family storage systems. The symbol configuration information about Hitachi AMS 2000 Family storage systems.
identifies documents that contain initial
AMS 2100/2300 Storage System Hardware Guide, MK-97DF8010
Provides detailed information about installing, configuring, and maintaining an AMS 2100/2300 storage system.
AMS 2500 Storage System Hardware Guide, MK-97DF8007
Provides detailed information about installing, configuring, and maintaining an AMS 2500 storage system.
AMS 2000 Family Storage System Reference Guide,
MK-97DF8008
Contains specifications and technical information about power cables, system parameters, interfaces, logical blocks, RAID levels and configurations, and regulatory information about AMS 2100, AMS 2300, and AMS 2500 storage systems. This document also contains remote adapter specifications and regulatory information.
AMS 2000 Family Storage System Service and Upgrade Guide,
MK-97DF8009
Provides information about servicing and upgrading AMS 2100, AMS 2300, and AMS 2500 storage systems.
AMS 2000 Family Power Savings User Guide, MK-97DF8045
Describes how to spin down volumes in selected RAID groups when they are not being accessed by business applications to decrease energy consumption and significantly reduce the cost of storing and delivering information.
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Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide
Command and Control (CCI)
The following documents describe how to install the Hitachi AMS 2000 Family Command Control Interface (CCI) and use it to perform TrueCopy and ShadowImage operations.
AMS 2000 Family Command Control Interface (CCI) Installation Guide, MK-97DF8122
Describes how to install CCI software on open-system hosts.
AMS 2000 Family Command Control Interface (CCI) Reference Guide, MK-97DF8121
Contains reference, troubleshooting, and maintenance information related to CCI operations on AMS 2100, AMS 2300, and AMS 2500 storage systems.
AMS 2000 Family Command Control Interface (CCI) User’s Guide,
MK-97DF8123
Describes how to use CCI to perform TrueCopy and ShadowImage operations on AMS 2100, AMS 2300, and AMS 2500 storage systems.
Command Line Interface (CLI)
The following documents describe how to use Hitachi Storage Navigator Modular 2 to perform management and replication activities from a command line.
Storage Navigator Modular 2 Command Line Interface (CLI) Unified Reference Guide, MK-97DF8089
Describes how to interact with all Navigator 2 bundled and optional software modules by typing commands at a command line.
Storage Navigator 2 Command Line Interface Replication Reference Guide for AMS, MK-97DF8153
Describes how to interact with Navigator 2 to perform replication activities by typing commands at a command line.
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Dynamic Replicator documentation
The following documents describe how to install, configure, and use Hitachi Dynamic Replicator to provide AMS Family storage systems with continuous data protection, remote replication, and application failover in a single, easy-to-deploy and manage platform.
Hitachi Dynamic Replicator - Scout Release Notes, RN-99DF8211 Hitachi Dynamic Replicator - Scout Host Upgrade Guide,
MK-99DF8267
Hitachi Dynamic Replicator - Scout Host User Guide,
MK-99DF8266
Hitachi Dynamic Replicator - Scout Installation and Configuration Guide, MK-98DF8213
Hitachi Dynamic Replicator - Scout Quick Install/Upgrade Guide,
MK-98DF8222

Getting help

If you need to contact the Hitachi Data Systems support center, please provide as much information about the problem as possible, including:
Comments
The circumstances surrounding the error or failure.
The exact content of any messages displayed on the host systems.
The exact content of any messages displayed on Storage Navigator Modular 2.
The Storage Navigator Modular 2 configuration information. This information is used by service personnel for troubleshooting purposes.
The Hitachi Data Systems customer support staff is available 24 hours a day, seven days a week. If you need technical support, please log on to the Hitachi Data Systems Portal for contact information: https://portal.hds.com
Ple as e se nd u s y o ur co m me nt s on th i s d oc u me nt : doc.comments@hds.com. Include the document title, number, and revision, and refer to specific sections and paragraphs whenever possible.
Thank you! (All comments become the property of Hitachi Data Systems.)
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1

Overview

This manual provides instructions for designing, planning, implementing, using, monitoring, and troubleshooting TrueCopy Extended Distance (TCE). This chapter consists of:
How TCE works
Typical environment
TCE interfaces
Overview 1–1
Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide

How TCE works

With TrueCopy Extended Distance (TCE), you create a copy of your data at a remote location. After the initial copy is created, only changed data transfers to the remote location.
You create a TCE copy when you:
Select a volume on the production array that you want to replicate
Create a volume on the remote array that will contain the copy
Establish a Fibre Channel or iSCSI link between the local and remote arrays
Make the initial copy across the link on the remote array.
During and after the initial copy, the primary volume on the local side continues to be updated with data from the host application. When the host writes data to the P-VOL, the local array immediately returns a response to the host. This completes the I/O processing. The array performs the subsequent processing independently from I/O processing.
Updates are periodically sent to the secondary volume on the remote side at the end of the “update cycle”. This is a time period established by the user. The cycle time is based on the recovery point objective (RPO), which is the amount of data in time (2-hours’ worth, 4 hour’s worth) that can be lost after a disaster, until the operation is irreparably damaged. If the RPO is two hours, the business must be able to recover all data up to two hours before the disaster occurred.
When a disaster occurs, storage operations are transferred to the remote site and the secondary volume becomes the production volume. All the original data is available in the S-VOL, from the last completed update. The update cycle is determined by your RPO and by measuring write-workload during the TCE planning and design process.
For a detailed discussion of the disaster recovery process using TCE, please refer to Process for disaster recovery on page 8-11.

Typical environment

A typical configuration consists of the following elements. Many but not all require user set up.
Two AMS arrays—one on the local side connected to a host, and one on the remote side connected to the local array. Connections are made via Fibre Channel or iSCSI.
A primary volume on the local array that is to be copied to the secondary volume on the remote side.
A differential management LU on local and remote arrays, which hold TCE information when the array is powered down
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Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide
Interface and command software, used to perform TCE operations. Command software uses a command device (volume) to communicate with the arrays.
Figure 1-1 shows a typical TCE environment.

Volume pairs

When the initial TCE copy is completed, the production and backup volumes are said to be “Paired”. The two paired volumes are referred to as the primary volume (P-VOL) and secondary volume (S-VOL). Each TCE pair consists of one P-VOL and one S-VOL. When the pair relationship is established, data flows from the P-VOL to the S-VOL.
While in the Paired status, new data is written to the P-VOL and then periodically transferred to the S-VOL, according to the user-defined update cycle.
When a pair is “split”, the data flow between the volumes stops. At this time, all the differential data that has accumulated in the local array since the last update is copied to the S-VOL. This insures that its data is the same as the P-VOL’s and is consistent and usable data.
During normal TCE operations, the P-VOL remains available for read/write from the host. When the pair is split, the S-VOL also is available for read/ write operations from a host.
Figure 1-1: Typical TCE Environment
Overview 1–3
Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide

Data pools

Data from the host is continually updated to the P-VOL, as it occurs. The data pool on the local side stores the changed data that accumulates before the next the update cycle. The local data pool is used to update the S-VOL.
Data that accumulates in the data pool is referred to as differential data because it contains the difference data between the P-VOL and S-VOL.
The data in the S-VOL following an update is complete, consistent, and usable data. When the next update is to begin, this consistent data is copied to the remote data pool. This data pool is used to maintain previous point­in-time copies of the S-VOL, which are used in the event of failback.

Guaranteed write order and the update cycle

S-VOL data must have the same order in which the host updates the P-VOL. When write order is guaranteed, the S-VOL has data consistency with the P-VOL.
As explained in the previous section, data is copied from the P-VOL and local data pool to the S-VOL following the update cycle. When the update is
complete, S-VOL data is identical to P-VOL data at the end of the cycle.
Since the P-VOL continues to be updated while and after the S-VOL is being updated, S-VOL data and P-VOL data are not identical.
However, the S-VOL and P-VOL can be made identical when the pair is split. During this operation, all differential data in the local data pool is transferred to the S-VOL, as well as all cached data in host memory. This cached data is flushed to the P-VOL, then transferred to the S-VOL as part of the split operation, thus ensuring that the two are identical.
If a failure occurs during an update cycle, the data in the update is inconsistent. Write order in the S-VOL is nevertheless guaranteed — at the point-in-time of the previous update cycle, which is stored in the remote data pool.
Figure 1-2 shows how S-VOL data is maintained at one update cycle back
of P-VOL data.
1–4 Overview
Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide
Extended update cycles
If inflow to the P-VOL increases, all of the update data may not be sent within the cycle time. This causes the cycle to extend beyond the user­specified cycle time.
As a result, more update data in the P-VOL accumulates to be copied at the next update. Also, the time difference between the P-VOL data and S-VOL data increases, which degrades the recovery point value. In Figure 1-2, if a failure occurs at the primary site immediately before time T3, for example, data consistency in the S-VOL during takeover is P-VOL data at time T1.
When inflow decreases, updates again complete within the cycle time. Cycle time should be determined according to a realistic assessment of write workload, as discussed in Chapter 2, Plan and design — sizing data pools
and bandwidth.
Figure 1-2: Update Cycles and Differential Data
Overview 1–5
Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide

Consistency groups

Application data often spans more than one volume. With TCE, it is possible to manage operations spanning multiple volumes as a single group. In a consistency group (CTG), all primary logical volumes are treated as a single entity.
Managing primary volumes as a consistency group allows TCE operations to be performed on all volumes in the group concurrently. Write order in secondary volumes is guaranteed across application logical volumes.
Figure 1-3 shows TCE operations with a consistency group.
Figure 1-3: TCE Operations with Consistency Groups
In this illustration, observe the following:
The P-VOLs belong to the same consistency group. The host updates the P-VOLs as required (1).
The local array identifies the differential data in the P-VOLs when the cycle is started (2) in an atomic manner. The differential data of the group of the P-VOLs are determined at time T2.
The local array transfers the differential data to the corresponding S­VOLs (3). When all differential data is transferred, each S-VOL is identical to its P-VOL at time T2 (4).
If pairs are split or deleted, the local array stops the cycle update for the consistency group. Differential data between P-VOLs and S-VOLs is determined at that time. All differential data is sent to the S-VOLs, and the split or delete operations on the pairs completes. S-VOLs maintain
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Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide
data consistency across pairs in the consistency group. The pair that is using different data pool can be belongs to the same consistency group.

Differential Management LUs (DMLU)

The DMLU is an exclusive volume used for storing TrueCopy information when the local or remote array is powered down. The DMLU is hidden from a host. User setup is required on the local and remote arrays.

TCE interfaces

TCE can be setup, used and monitored using of the following interfaces:
The GUI (Hitachi Storage Navigator Modular 2 Graphical User Interface), which is a browser-based interface from which TCE can be setup, operated, and monitored. The GUI provides the simplest method for performing operations, requiring no previous experience. Scripting is not available.
CLI (Hitachi Storage Navigator Modular 2 Command Line Interface), from which TCE can be setup and all basic pair operations can be performed—create, split, resynchronize, restore, swap, and delete. The GUI also provides these functionalities. CLI also has scripting capability.
CCI (Hitachi Command Control Interface (CCI), which is used to display volume information and perform all copying and pair-managing operations. CCI provides a full scripting capability which can be used to automate replication operations. CCI requires more experience than the GUI or CLI. CCI is required for performing failover and fall back operations, and, on Windows 2000 Server, mount/unmount operations.
HDS recommends using the GUI to begin operations for new users with no experience with CLI or CCI. Users who are new to replication software but have CLI experience in managing arrays may want to continue using CLI, though the GUI is an option. The same recommendation applies to CCI users.
Overview 1–7
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1–8 Overview
Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide
2
Plan and design — sizing
data pools and bandwidth
This chapter provides instructions for measuring write-workload and sizing data pools and bandwidth.
Plan and design workflow
Assessing business needs — RPO and the update cycle
Measuring write-workload
Calculating data pool size
Determining bandwidth

Plan and design — sizing data pools and bandwidth 2–1

Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide

Plan and design workflow

You design your TCE system around the write-workload generated by your host application. Data pools and bandwidth must be sized to accommodate write-workload. This chapter helps you perform these tasks as follows:
Assess business requirements regarding how much data your operation must recover in the event of a disaster.
Measure write-workload. This metric is used to ensure that data pool size and bandwidth are sufficient to hold and pass all levels of I/O.
Calculate data pool size. Instructions are included for matching data pool capacity to the production environment.
Calculate remote path bandwidth: This will make certain that you can copy your data to the remote site within your update cycle.

Assessing business needs — RPO and the update cycle

In a TCE system, the S-VOL will contain nearly all of the data that is in the P-VOL. The difference between them at any time will be the differential data that accumulates during the TCE update cycle.
This differential data accumulates in the local data pool until the update cycle starts, then it is transferred over the remote data path.
Update cycle time is a uniform interval of time during which differential data copies to the S-VOL. You will define the update cycle time when creating the TCE pair.
The update cycle time is based on:
the amount of data written to your P-VOL
the maximum amount of data loss your operation could survive during a disaster.
The data loss that your operation can survive and remain viable determines to what point in the past you must recover.
An ho ur ’s wo rth of da ta l os s me an s t hat yo ur re cov er y p oi nt i s o ne hou r a go . If disaster occurs at 10:00 am, upon recovery your restart will resume operations with data from 9:00 am.
Fifteen minutes worth of data loss means that your recovery point is 15 minutes prior to the disaster.
You must determine your recovery point objective (RPO). You can do this by measuring your host application’s write-workload. This shows the amount of data written to the P-VOL over time. You or your organization’s decision­makers can use this information to decide the number of business transactions that can be lost, the number of hours required to key in lost data and so on. The result is the RPO.
2–2 Plan and design — sizing data pools and bandwidth
Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide
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