hisense RB419N4WC1 Instruction manual

RB419N4WC1

Contents

2

Brief introduction……………………….2
Important safety instructions…………2
Installing your new appliance………...4
Description of the appliance………….9
Display controls……………………...10

CE notice

This product has been determined to be in compliance with the Low Voltage
Directive(2006/95/EC),the Electromagnetic Compatibility Directive(2004/108/EC)and
the Eco-Design Directive(2009/125/EC) implemented by Regulation(EC) No
643/2009 of the European Union

Using your appliance…………………12
Helpful hints and tips……………… 15
Cleaning and care……………………16
Troubleshooting………………………17
Disposal of the appliance……………18

Brief introduction

Thank you for your choosing our
products. We are sure you will find
your new appliance a pleasure to use.
Before you use the appliance, we
recommend that you read through
these instructions carefully, which
provides details about its usage and
functions.
Please ensure that all people using

●

this appliance are familiar with its
operations and safety features. It is
important that you install the appliance
correctly and pay attention to the safety
instructions carefully.
We recommend that you keep this

●

user's manual with the appliance for
future reference and retain it to any
future users

This appliance is intended to be used

●

in household and similar applications
such as:

-Staff kitchen- areas in shops, offices
and other working environments;

-Farmhouses by clients in hotels,

motels and other residential types of
environment;

-Bed and breakfast type of

environments.

-Catering and similar non-retail

applications.
If you feel that the appliance is not

●

operating correctly, please check the
Troubleshooting page for assistance. If
still in doubt contact the customer
service help line for assistance or to
arrange a call out by an authorized
service engineer.

Important safety instructions

General safety and daily use

It is important to use your
appliance safely. We

recommend that you follow the
guidelines below.

●

Store any food in accordance with the
storage instructions from the
manufacturer.

●

Don't try to repair the appliance
yourself. It is dangerous to alter the
specifications or modify this product in
any way. Any damage to the cord may

Hisense Refrigerator

cause short circuit, fire or electric
shock.

●

Don't place too much food directly
against the air outlet on the rear wall of
both the refrigerator and freezer
compartment, as it affects sufficient air
circulation.

●

Don't place hot items near the plastic
components of this appliance.
Frozen food must not be refrozen once
it has been thawed out.

3

●

Don't store bottled or canned drinks
(especially carbonated drinks) in the
freezer compartment. Bottles and cans
may explode.

●

Do not consume ice popsicles or ice
cubes straight from the freezer as this
can cause freezer burn to the mouth
and lips.

●

To avoid items falling and causing
injury or damage to the appliance, do
not overload the door racks or put too
much food in the crisper drawers.

Warning

●

Do not use mechanical devices or

other means to accelerate the
defrosting process, other than those
recommended by the manufacturer.

●

Do not damage the refrigerant circuit.
Do not use electrical appliances

●

inside the food storage compartments
of the appliance,unless they are of the
type recommended by the
manufacturer.

●

If the supply cord is damaged, it must
be replaced by the manufacturer, its
service agent or similarly qualified
persons in order to avoid a hazard.
Keep ventilation openings, in the

●

appliance enclosure or in the built-in
structure, clear of obstruction.

●

When disposing of the appliance, do
so only at an authorized waste
disposal centre. Do not expose to
flame.

Safety for children and infirm persons

This appliance is not intended
for use by persons (including
children) with reduced physical,
sensory or mental capabilities, or a
lack of experience and knowledge,
unless they have been given
supervision or instruction concerning
the use of the appliance by a person
responsible for their safety. Children
should be supervised to ensure that
they do not play with the appliance.

●

Keep all packaging away from
children to avoid risk of suffocation.

●

Protect children from being scalded
by touching the very hot compressor at
the rear bottom of appliance

●

Don't place items on top of the

appliance as this could cause injury
should they fall off.

●

Never allow children to play with the
appliance by hanging or standing over
or on the doors, racks, shelves and
drawers etc.

Safety about electricity

To avoid the risks that are
always present when using an
electric appliance, we recommend that
you pay more attention to the
instructions about electricity below.

●

Unpack the appliance and check
through the appliance. Should any
damage be evident, don't plug in the
appliance but contact the shop
immediately from which you purchased
it. Keep all packing materials in this
case.

●

We recommend that you wait for 4
hours before connecting the appliance
to allow the refrigerant to flow back into
the compressor.

●

The appliance must be applied with
single phase alternating current of
220~240V/50Hz. If the voltage
fluctuates exceeding the upper limit,
A.C. automatic voltage regulator of
more than 350W should be applied to
the refrigerator for safety use.

●

The mains plug must be accessible
when the appliance is installed.

●

This appliance must be earthed.

-This appliance is fitted with a fused
plug in accordance with local
standard. The fused plug should be
suitable for use in all houses fitted
with sockets in accordance with
current specifications.

-If the fitted plug is not suitable for
your socket outlets, it should be cut
off and carefully disposed of. To avoid
a possible shock hazard, do not insert
the discarded plug into a socket. If in

Hisense Refrigerator

●

4

doubt contact a qualified, registered
electrician.

●

Do not use extension cords or
multiple sockets which could cause
overloading of wiring circuits and could
cause a fire.
Always plug your appliance into its
own individual electrical socket which
has a voltage rating that matched the
rating plate.

●

Make sure that the plug is not
squashed or damaged. Otherwise, it
may cause short circuit, electric shock
or overheat and even cause a fire.

●

Do not insert the mains plug if the
socket is loose, there is a risk of
electric shock or fire.

●

Switch off the appliance and
disconnect it from the mains power
before you clean or move it.

●

Never unplug the appliance by pulling
on the electrical cord. Always grip the
plug firmly and pull straight out from
the socket to prevent damaging the
power cord.

●

Do not operate the appliance without
the light cover of interior lighting.

●

Any electrical component must be
replaced or repaired by a qualified
electrician or authorized service
engineer. Only genuine spares should
be used.

●

Do not use electrical appliances such
as ice cream makers inside the food

storage compartments of the
appliance, unless they are approved
by the manufacturer.
Do not look direct into the LED light
located in the refrigerator compartment
with optical instruments to avoid eye
injuries. If it is not functioning correctly,
consult a qualified, registered
electrician or replace it in accordance
with the “cleaning and care” chapter.

Refrigerant

The refrigerant isobutene (R600a) is
contained within the refrigerant circuit
of the appliance,a natural gas with a
high level of environmental
compatibility, which is nevertheless
flammable. During transportation and
installation of the appliance, ensure
that none of the components of the
refrigerant circuit becomes damaged.
The refrigerant (R600a) is flammable.

Caution: risk of fire

●

Don’t store products which contain

flammable propellants(e.g. spray cans
) or explosive substances in the
appliance.

Should the refrigerant circuit be
damaged:

●

Avoid opening flames(candles, lamps

etc.) and sources of ignition.

●

Thoroughly ventilate the room in

which the appliance is situated.

Installing your new appliance

Before using the appliance for the first
time, you should be informed of the
following tips.

Ventilation of appliance

In order to improve efficiency
of the cooling system and save

top,at last 100mm from its side to the
wall and a clear space in front to allow
the doors to open 135°. As shown in
following diagrams.

100

energy, it is necessary to maintain
good ventilation around the appliance
for the dissipation of heat. For this
reason, sufficient clear space should

75

be available around the refrigerator.
Suggest :It is advisable for there to be
at least 75mm of space from the back
to the wall, at least 100mm from its

Note:

●

This appliance performs well within

the climate class showed in the table
below.

Hisense Refrigerator

100

100

100

≤10mm

5

It may not work properly if being left at
a temperature above or below the
indicated range for a long period.

Climate class

SN

N

ST

T

●

Stand your appliance in a dry place to

Ambient temperature

+10°C to +32°C

+16°C to +32°C

+16°C to +38°C

+16°C to +43°C

avoid high moisture.

●

Keep the appliance out of direct
sunlight， rain or frost. Stand the
appliance away from heat sources
such as stoves, fires or heaters.

Leveling of appliance

●

For sufficient leveling and air
circulating in the lower rear section of
the appliance, the bottom feet may
need to be adjusted. You can adjust
them manually by hand or by using a
suitable spanner.

●

To allow the doors to self-close, tilt
the top backwards by about 10mm.

3. Fix the handle with the special
screws provided in the plastic bag. And
then install the handle covers.

Reversing the door

The side at which the door opens can
be changed, from the right side (as
supplied) to the left side, if the
installation site requires.
Warning! When reversing the door, the
appliance must not be connected to
the mains. Ensure that the plug is
removed from the mains socket..
Tools you will need

8mm socket wrench

Cross-shaped screwdriver

Installing the door handles

For the convenience of transportation,
the door handles are separately
provided in a plastic bag, you can
install the door handles as follows.

1. Lever screw covers on the left side
of the door, and then put them back to
the plastic bag.

2. Match the handle on the left side of
the door, keeping axes of screw holes
in the handle and the door in a line, as

the picture shows.

Thin-blade screwdriver

8mm wrench

Note: Before you start lay the
refrigerator on its back in order to
gain access to the base, you should
rest it on soft foam packaging or
similar material to avoid damaging
the backboard of the refrigerator. To
reverse the door, the following steps
are generally recommended.

1. Stand the refrigerator upright.
Open the upper door to take out all
door racks (to avoid racks damaged)
and then close

the door.

Hisense Refrigerator

Door racks

2. Open part ① on top of the
refrigerator body from right side and
then take down part ③ and part ④ on
the upper door in the same way. Take
down part ② and put it back to the
plastic bag.

①Upper cover
②Upper hinge cover (right)

③Upper cover of upper door
④Corner cove r

1 2

6

4. Remove the screws ①, loose
wire②, and remove par③.

①

Special flange self-tapping
screws

part

②

Earth wire

③

Note: Please hold the upper door by hand
during step 4 to prevent door dropping.

5. Remove the upper door and place it
on a smooth surface with its panel
upwards. Lever part①and part④ then

,

loose screws② , as shown in the
picture. Change handle③ to the right
side, then install screws②, part① and
part④ in turn. Loose screws⑦, detach
part⑥ and part⑤ then install part⑤

and another part⑥ (in the plastic
bag)to the left side with screws⑦.Put
part⑥ just detached back to plastic
bag.

1

① Handle cove rs
② Special self -tapping sc rews
③ Handle
④ Screw hole co vers
⑤ Door holder
⑥ Stop block
⑦ Self-tappi ng screws

3

3. Disconnect electrical connector①as
well as electrical connector② and then
take down part③.

1

2

3

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2 3

1 2

6. Loose screws used to fix the middle
hinge and remove middle hinge. Then
remove the lower door.

7

7. Place the lower door on a smooth
surface with its panel upwards.
Change the handle to the right side
according to step 5. Loose screws⑦，
detach part⑥and part⑤.Turn part⑤by
180°and then install part⑤and part⑥to
corresponding position on left side
together with screws⑦.

① Handle cove rs
② Special self -tapping sc rews
③ Handle
④ Screw hole co vers

⑤ Door holder
⑥ Stop block

⑦ Self-tapp ing screws

washer

① Lower hinge part （right）

② Front foot fixed board
③ Adjustable bo ttom feet part
④ Self-tappi ng screws

Note: washer may
stick to lower door.

10. Screw out lower hinge, change it to
the near hole site, and then screw up
and mount washer.

11.Just remount to the step 9,change
part①to left and part②to right and then
fix them with screws④. Finally install
part③.

Lower hinge part (left)

1

2

8. Change screw hole covers on
middle cover plate from left to right (as
shown in figure below).

9. Place refrigerator flatwise, remove
part③ and then loose screws④.
Remove part ② and part①.

12. Move the lower door and adjust its
position to align lower hole site and
upper hinge axis. Turn the middle
hinge by 180, change the washer on
the axis to the upper side, adjust the
middle hinge to the appropriate
position and then install it.

Note: washer may
stick to lower door.

Washe r

13. Screw out The upper hinge axis,
turn the upper hinge over and fix axis
on it. Then place it at side for use.

Hisense Refrigerator

①

②

③

②upper hing e cove r (left )

①

17.Reverse part① by 180°and install it

onto the right corner of upper door，
then mount part②. (both of which are
taken down in step 2)

8

14. Exchange wires both in the left and
right slots of refrigerator body.

15. Move the upper door to appropriate
position, adjust part① and upper door,
Move the connecting wire② in the slot
of upper door from right to left， and
then fix part①and wire② by screws③.
(Please hold upper door by hand when
installing)

1 2

18. Take the reed switch out of the

coping block(part③ 6 in step 3)and
mount it on another block for use
(which is with mark “R” in the plastic
bag). Put the coping block just
removed back to the plastic bag.

Note：
Be sure character side of reed

switch fits well with coping block.

19. ,

Install part ① connect the wire

connector② , and then install part③ .

16. Connect electrical connector① in
accordance with step 3 and then
install part②(which is in the plastic
bag).

3

1 1

2

20. Open the upper door, mount door

racks and then close it.

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9

Description of the appliance

1.

Cabinet

2. LED light

3. Glass shelf

4. Crisper cover

5. Moisture fresh crisper

6. Upper freezer drawer

7. Upper freezer glass shelf

8. Middle freezer drawer(huge box)

9.Middle freezer glass shelf

10. Lower freezer drawer

11. Adjustable bottom feet

12. Fridge door

13. Middle rack

14. Egg tray

15. Small rack

16. Water tank

17. Fridge door seal

18. Bottle rack

19. Handle

20. Freezer door seal

21. Freezer door

View of the appliance

Note: Due to unceasing modification of our products, your refrigerator may be

slightly different from this instruction manual, but its functions and using methods
remain the same. To get more space in the freezer, you can remove drawers
(except lower freezer drawer),installtion bracket and integrative ice maker/twistable
ice tray.

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10

Display controls

Use your appliance according to the following control regulations, your appliance
has the corresponding functions and modes as the control panels showed in the
pictures below. When the appliance is powered on for the first time, the
backlighting of the icons on display panel starts working. If no buttons have been
pressed and the doors are closed, the backlighting will turn off.

Controlling the temperature

We recommend that when you start
your refrigerator for the first time, the
temperature for the refrigerator is set
to 4°C and the freezer to -18°C. If you
want to change the temperature, follow
the instructions below.
Caution! When you set a temperature,
you set an average temperature for
the whole refrigerator cabinet.
Temperatures inside each
compartment may vary from the
temperature values displayed on the
panel, depending on how much food
you store and where you place them.
Ambient temperature may also affect
the actual temperature inside the
appliance.

1. Fridge

Press “Fridge” to set fridge
temperature between 2℃ and 8℃ as

needed, and control panel will display
corresponding values according to the
following sequence.

8

or

8

2. Super Cool

Super Cool can refrigerate
your food much faster,
keeping food fresh for a
longer period

●

Press” Super Cool” button to activate
this function. The light will be
illuminated.

●

Super cool automatically switches off
after 6 hours and the refrigerator
temperature setting displays 2°C.

●

When super cool function is on you
can switch it off by pressing “Super
Cool” or “Refrigerator” button and the
refrigerator temperature setting will
revert back to the previous setting.

3. Freezer

Press “Freezer” to set freezer
temperature between -14

℃ and -24℃

as needed, and the control panel will
display corresponding value according
to the following sequence.

or

-14℃

-24℃

-24℃

-15℃

-14℃

-23℃

-20℃

-16℃

-17℃

-22℃

-18℃

-16℃

-18℃ -19℃

-20℃-21℃

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11

4. Super Freeze

Super Freeze will quickly
lower the temperature
within the freezer so food
will freeze vitamins and

nutrients of fresh food and keep food
fresh longer.

●

Press "Super Freeze" button to
activate the super freeze function. The
light will come on.

●

In case of the maximum amount of
food to be frozen, please wait about 24
h.

●

Super freeze automatically switches
off after 26 hours and the freezer

temperature setting displays -24℃.

●

When super freeze function is on you
can switch off super freeze function by
pressing "Super Freeze" or "Freezer"

button and the freezer temperature
setting will revert back to the previous
setting.

5. Holiday

If you are going to be away
for a long period of time, you
can activate this function by
pressing "Holiday" button for

3 seconds until the light comes on.

●

When the holiday function is
activated, the temperature of the
refrigerator is automatically switched to

15℃ to minimize the energy
consumption.
Important! Do not store any food in the
fridge during this time.

●

When the holiday function is on, you
can switch it off by pressing any button
of "Holiday", "Fridge" and "Super Cool”
button. The fridge temperature setting
will revert back to the previous setting.

6. Alarm

In case of alarm, “Alarm” icon will be
on and there will be buzzing sound.
Press “Alarm” key to clear alarm and
then “Alarm” icon will turn off and stop
buzzing.

Door Alarm

●

When the door of fridge or freezer is
open for over 2 minutes, the door
alarm will sound. In case of door alarm,
buzzer will sound 3 times every 1 min
and will stop alarming automatically
after 10 minutes.

●

To save energy, please avoid keeping
the door open for a long time when
using the appliance. The door alarm
can also be cleared by closing the
fridge door.
Temperature alarm

●

If freezer temperature is too high due
to power failure or other reasons, there
will be a temperature alarm and the
freezer temperature setting displays “-­” .

or nothing

●

In case of temperature alarm, buzzer
will sound constantly for 10 times and
then stop automatically.

●

In case of temperature alarm, press
“Alarm” button for 3 seconds to check
the highest freezer temperature. The
temperature value and “Alarm” icon will
simultaneously flash for 5 seconds.
This function may not be available

according to the model.
Caution! When power is restored, it is
normal that the temperature alarm
appears, this can be cleared by
pressing “Alarm".

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12

Using your appliance

Yo u appliance has the accessories as the "Description of the appliance”showed in
general, with this part instruction you can have the right way to use them.

Door rack

●

It is suitable for the storage of eggs,
canned liquid, bottled drinks and
packed food, etc. Do not place too
many heavy things in the racks

●

The middle door shelf can be placed
at different heights according to your
requirements. Please take food out of
the shelf before lifting vertically to
reposition.

Note: There are egg trays in the upper
shelf and bottle holder in the lower
shelf.

Shelf in Refrigerator chamber

●

There are shelves in refrigerator
chamber, and they can be taken out to
be cleaned.

Freeze function, ensure there is no
bottled or canned liquid which could
explode caused by volume expanding.

Integrative ice maker
It is used for making ice and storing

ice cubes.
It is a removable accessory which can

be taken out to save space. There is an
ice maker cover to keep the ice maker
clean.

Note: If the ice maker is used for the
first time or has not been used for a
long time, please clean it before using.

●

Ice-making process.

1. Place the integrative ice maker on

level and take down the cover.

Crisper cover

●

It is for controlling the temperature of

the crisper and avoiding the vegetable
losing moisture.

Crisper of refrigerator chamber

●

It is suitable for the storage of fruits
and vegetable.

Moisture 0 Cool

●

The temperature there is about 2-3℃
lower than that in the refrigerator
chamber.

●

It is used to store fish, meat and other
erodible food.

Note: When selecting the Super

2. Pour water into the ice tray and Pour

water into the ice trays and the water
level shall not exceed the top line as
the follow picture shows.

3. Place the ice maker in its original
position.

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13

Water Dispenser

The water dispenser, located in the
fridge door, is for storing drinking
water. With this appliance you can
obtain chilled water easily without
opening the refrigerator.

Dispenser Pad

●

Assembly And Removal

Cap Cover

Wat er Tan k

How to Assemble the Water Tank:

Cove r Bu ck et

Handle

Val v e

●

Filling water

After remove the water tank,you could
fill wat er into it as ste ps bellow:

1. Holding the handle,then open the cap
cover.

2.Fill the w ater.

Caution!

●

Fill wit h water up to 3.0L (w hich is
sugges ted), and not a bove the leve l.
Otherwise, it may overflow even when

cap cover

the is cl ose.

●

Other
beverage(milk, juice, carbonated
beverage etc) is not suggestted to be
used than potable water.Especially
beverage including grain must no t be
used (may result in failure).

●

Hot wate r can not be fill ed into the

water tank directly.

●

Be careful not to press on the
valve.

●

When you assemble water tank
on the door, be careful to
install certainly as the valve
should be inserted into the hole
first .

●

The removal is the reverse of
assembly.

Warning!

Don't touch other parts of the appliance
when filling water, it may cause the
water leakage.

Receiving Water

You should use the correct cups to
receive water

underneath the water

dispenser.

Dispenser lever

Suggested position

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Rece iving t

an

k

Unlock

Before you dispense the water, make
sure the lock device is on “UNLOCK”
situation.

Warning!

The lock i s defined as “c hild lock”.
Don't push the dispenser lever forward
strongly, when the dispenser is on
“LOCK”
mechanism.

situation, it may damage the

14

●

Cleaning

1. Put the water tank out of the door
carefully, and then wash the tank,cap
cover,cover bucket, and the valve
lightly in water.

2. After you have successfully cleaned
the appliance, you should dry it by
natura l drying or usi ng the dryer.

3.You should clean the receiving tank
with dry towel regularly to avoild
overflowing.

Helpful hints and tips

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15

Helpful hints and tips

Energy saving tips

We recommend that you follow the tips
below to save energy.

●

Try to avoid keeping the door open
for long periods in order to conserve
energy.

●

Ensure the appliance is away from
any sources of heat (Direct sunlight,
electric oven or cooker etc)

●

Don't set the temperature colder than
necessary.

●

Don't store warm food or evaporating
liquid in the appliance.

●

Place the appliance in a well
ventilated, humidity free, room. Please
refer to Installing your new appliance
chapter.

●

If the diagram shows the correct
combination for the drawers, crisper
and shelves, do not adjust the
combination as this is designed to be
the most energy efficient configuration.

Hints for fresh food refrigeration

●

Do not place hot food directly into the

refrigerator or freezer, the internal
temperature will increase resulting in
the compressor having to work harder
and will consume more energy.

●

Do cover or wrap the food，
particularly if it has a strong flavor.

●

Place food properly so that air can
circulate freely around it.

Hints for refrigeration

●

Meat (All Types) Wrap in polythene
food: wrap and place on the glass shelf
above the vegetable drawer. Always
follow food storage times and use by
dates suggested by manufacturers.

●

Cooked food, cold dishes, etc.:
They should be covered and may be
placed on any shelf.

●

Fruit and vegetables:
They should be stored in the special
drawer provided.

●

Butter and cheese:
Should be wrapped in airtight foil or
plastic film wrap.

●

Milk bottles:

Should have a lid and be stored in the
door racks.

Hints for freezing

●

When first starting-up or after a period

out of use, let the appliance run at
least 2 hours on the higher settings
before putting food in the
compartment.

●

Prepare food in small portions to

enable it to be rapidly and completely
frozen and to make it possible to
subsequently thaw only the quantity
required.

●

Wrap up the food in aluminum foil or

polyethylene food wraps which are
airtight,

●

Do not allow fresh，unfrozen food to

touch the food which is already frozen
to avoid temperature rise of the latter.

●

Iced products， if consumed

immediately after removal from the
freezer compartment, will probably

cause frost burns to the skin.

●

It is recommended to label and date

each frozen package in order to keep
track of the storage time.

Hints for the storage of frozen food

●

Ensure that frozen food has been

stored correctly by the food retailer

●

Once defrosted，food will deteriorate

rapidly and should not be re-frozen. Do
not exceed the storage period indicated
by the food manufacturer.

Switching off your appliance

If the appliance needs to be switched
off for an extended period, the following
steps should be taken prevent mould
on the appliance.

1. Remove all food.

2. Remove the power plug from the
mains socket.

3. Clean and dry the interior thoroughly.

4. Ensure that all the doors are wedged
open slightly to allow air to circulate.

Hisense Refrigerator

Cleaning and care

16

For hygienic reasons the appliance
(including exterior and interior
accessories) should be cleaned
regularly at least every two months.
Caution! The appliance must not be
connected to the mains during
cleaning. Danger of electrical shock!
Before cleaning switch the appliance
off and remove the plug from the
mains socket.

Exterior cleaning

To maintain good appearance of your
appliance, you should clean it
regularly.

-Wipe the digital panel and display
panel with a clean, soft cloth.

-Spray water onto the cleaning cloth
instead of spraying directly on the
surface of the appliance. This helps
ensure an even distribution of moisture
to the surface.

-Clean the doors, handles and cabinet
surfaces with a mild detergent and then
wiped dry with a soft cloth.
Caution!

-Don't use sharp objects as they are
likely to scratch the surface.

-Don't use Thinner, Car detergent,
Clorox, ethereal oil, abrasive cleansers
or organic solvent such as Benzene for
cleaning. They may damage the
surface of the appliance and may
cause fire.
Interior cleaning
You should clean the appliance interior
regularly. It will be easier to clean when
food stocks are low. Wipe the inside of
the fridge freezer with a weak solution
of bicarbonate of soda, and then rinse
with warm water using a wrung-out
sponge or cloth. Wipe completely dry
before replacing the shelves and
baskets. Thoroughly dry all surfaces
and removable parts.Although this
appliance automatically defrosts, a
layer of frost may occur on

the freezer compartment's interior
walls if the freezer door is opened
frequently or kept open too long. If the
frost is too thick, choose a time when
the supply of food stocks are low and
proceed as follows:

1.Remove existing food and
accessories baskets, unplug the
appliance from the mains power and
leave the doors open. Ventilate the
room thoroughly to accelerate the
thawing process.

2. When defrosting is completed, clean
your freezer as described above.
Caution! Don't use sharp objects to
remove frost from the freezer
compartment. Only after the interior is
completely dry should the appliance be
switched back on and plugged back
into the mains socket.

Door seals cleaning

Take care to keep door seals clean.
Sticky food and drinks can cause seals
to stick to the cabinet and tear when
you open the door. Wash seal with a
mild detergent and warm water. Rinse
and dry it thoroughly after cleaning.
Caution! Only after the door seals are
completely dry should the appliance be
powered on.

Replacing the LED light:

Warning: The LED light must not be
replaced by the user! If the LED light is
damaged, contact the customer
helpline for assistance. To replace the
LED light, the below steps can be
followed:

1. Unplug your appliance.

2. Remove light cover by pushing up
and out.

3. Hold the LED cover with one hand
and pull it with the other hand while
pressing the connector latch.

4. Replace LED light and snap it
correctly in place.

Hisense Refrigerator

17

Troubleshooting

If you experience a problem with your appliance or are concerned that the
appliance is not functioning correctly, you can carry out some easy checks before
calling for service, please see below. You can carry out some easy checks
according to this section before calling for service.

Problem

Appliance is not working
correctly

Odours from the
compartments

Noise from the
appliance

The motor runs
continuously

A layer of frost occurs in
the compartment

Temperature inside is
too warm

Temperature inside is
too cold

Possible cause & Solution
Check whether the power cord is plugged into the power outlet
properly.
Check the fuse or circuit of your power supply, replace if
necessary.
The ambient temperature is too low. Try setting the chamber
temperature to a colder level to solve this problem.
It is normal that the freezer is not operating during the
automatic defrost cycle, or for a short time after the appliance
is switched on to protect the compressor.
The interior may need to be cleaned
Some food, containers or wrapping cause odours.
The sounds below are quite normal:

●

Compressor running noises.

●

Air movement noise from the small fan motor in the freezer

compartment or other compartments.

●

Gurgling sound similar to water boiling.

●

Popping noise during automatic defrosting.

●

Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and may
need you to check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.
It is normal to frequently hear the sound of the motor, it will
need to run more when in following circumstances:

●

Temperature setting is set colder than necessary

●

Large quantity of warm food has recently been stored within
the appliance.

●

The temperature outside the appliance is

●

Doors are kept open too long or too often.

●

After your installing the appliance or it has been switched off

too high.

for a long time.
Check that the air outlets are not blocked by food and ensure

food is placed within the appliance to allow sufficient

ventilation. Ensure that door is fully closed. To remove the

frost, please refer to cleaning and care chapter.

Yo u may have left the doors open too long or too frequently; or
the doors are kept open by some obstacle; or the appliance is
located with insufficient clearance at the sides, back and top
Increase the temperature by following the "Display controls”
chapter.

Hisense Refrigerator

Doors cant be closed
easily

Water drips on the floor

The light is not working

18

Check whether the top of the refrigerator is tilted back by

is preventing the doors from closing.
The water pan (located at the rear bottom of the cabinet) may
not be properly leveled, or the draining spout （ located
underneath the top of the compressor depot） may not be
properly positioned to direct water into this pan, or the water
spout is blocked
from the wall to check the pan and spout.

●

The LED light may be damaged. Refer to replace LED lights
in cleaning and care chapter.

●

The control system has disabled the lights due to the door

being kept open too long, close and reopens the door to

reactivate the lights.

. Yo u may need to pull the refrigerator away

Disposal of the appliance

It is prohibited to dispose of this appliance as household waste.

Packaging materials

Packaging materials with the recycle symbol are recyclable. Dispose of the packaging into

a suitable waste collection container to recycle it.

Before disposal of the appliance

1. Pull out the mains plug from the mains socket.

2. Cut off the power cord and discard with the mains plug

Warning! Refrigerators

gases must be disposed of professionally as they may cause eye injuries or ignition.

Ensure that tubing of the refrigerant circuit is not damage prior to proper disposal.

Correct Disposal of this product

This symbol on the product or in its packing indicates that this product may

not be treated as household waste. Instead, it should be taken to the

appropriate waste collection point for the recycling of electrical and electronic

equipment. By ensuring this product is disposed of correctly, you will help

prevent

health, which could otherwise be caused by the inappropriate waste handling

of this product. For more detailed information about the recycling of this

product, please contact your local council your household waste disposal

service, or the shop where you purchased the product.

contain refrigerant and gases in the insulation. Refrigerant and

potential negative consequences for the environment and human

Hisense Refrigerator

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