Hisense HL32K300L, HL50K300PL User Manual

series

K300

HL32K300L HL50K300PL

ES-G121504

User’s manual

Please read this manual carefully before operating your TV set and retain it for further reference.

Model Number:

Part Number:

Http://www.hisense.com.au

Ver 2012-02-24

HISENSE WARRANTY

TERMS AND CONDITIONS

1. HISENSE Australia will provide parts and labour to you the Customer as set out herein.

2. Nothing in the warranty, limits any rights you may have under the trade practices act or any other Commonwealth or State Legislation. Such rights cannot be changed by the conditions in this warranty. Subject to the conditions below this appliance is warranted by Hisense and/or its Agents to be free from defects in materials and workmanship for a period of 36 months and 12 months on Remote & 3D glasses from the date of purchase (the “Warranty period”)

3. This warranty: -

a. covers products purchased as NEW, manufactured for use in Mainland

Australia and Tasmania;

b. commences from the date of purchase as listed on the Customers

invoice;

c. provides for the labour and replacement parts necessary to maintain your

product in good operating condition as specified in this warranty however, if repair is needed because o Hisense has the option to repair or replace the defective product or part of the product w and a replacement part may be new or reconditioned of like kind and quality and may cost less than the original product purchased and no charges or refunds will be made based on the replacement product cost

difference; d. applies only to the original purchaser and cannot be transferred; e. Covers product for c EG signage and/or advertising usage.

4. Product Identification a. Hisense rese

the Customer requesting such work or services from Hisense and/or its agents cannot produce for verification the serial number and the proof of purchase as per original purchase invoice.

b. The warranty will be voided if any Serial Number sticker provided to be

placed on the equipment is

c. In the e

the Serial Number sticker is not attached to the product or the customer cannot produce for affect any repairs on the product and the Customer will be charged a service call-out fee.

5. What is covered by this warranty a. The equipment is covered for faulty workmanship on parts that have

failed under normal use which ar

b. Hisense and/or its Agents will decide if there are any defects in the

material and/or workmanship

c. This warranty

out within Mainland Australia and Tasmania

6. What is not Covered by this warranty (excluded):a. any damage or failure:

i. of equipment due to the product being inadequately serviced to

manufacturer’s recommendations;

ii. resulting from environmental conditions including and not

dirt, dust, rodents, insects, rust, corrosion, salt built-up, of any part

of the product including its parts; or iii. resulting from iv. resulting from poor installation including and not limited to

positioning and externally fitted equipment such as plumbing and

drainage, cabling, antennae or due to Incompatibility of connected

equipment;

v. to the product caused by overheating as a result of siting or

positioning of the equipme

adequate vent vi. caused if your appliance has been dismantled, repaired or serviced

by any person ot

vii. to a product or components, caused by power surges or spikes,

including and not limited to, mains power and telecommunications

connections, or to other unspecified sources, incorrect power

current, voltage fluctuation, amperage fluctuation, rust or corrosion

viii. due to a dropped product; collision with another object, use of which

is not designed, negligence, accident or deliberate misuse, theft,

abuse, vandalism, f

other act of God or any war related events;

b. costs of attendance and testing where no mechanical or electrical

failure is identified;

c. initial setup and installation of the product;

ith a product or part of the product of like kind and quality

ommercial purposes for a period of 90 days

rves the right to reject claims for any services or work where

vent that a request for repair is made against a warranty where

verification the original invoice, the repairer will not

is only applicable for repairs on declared equipment carried

excessive use “fair wear and tear”;

ilation or a

her than someone authorised by Hisense;

f product failure during normal usage,

damaged, modified or removed.

e contained within the product.

limited to

nt, where there is not provision for

dust free environment;

;

lood, fire, earthquake, electrical storms or any

d. Normal maintenance costs and costs incurred through the installation

e. products with removed or altered serial numbers; f. consumables such as but not limited to bulbs/globes, batteries, remote

g. remo

h. cosmetic or structural items including shelves and doors; i. Any failures due to the interference from or to other products and/or

j. Inability of the product to read or ou

7. The Warranty Ceases if: a. The product ceases to carry the original manufacturer’s serial number

b. The product is rented; c. Damage to d. Failure to pay monies owing on invoices as a result of non warranty

8. Neither Hisense nor its representatives provide loan equipment under the ter

9. Our goods come with guarantees that cannot be excluded under the Australian Consumer Laws. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

10. Any unauthorised access to the internal hardware this warranty.

11. Replacement items are “Like for like” and is not “new for old” and does not indicate in any way that a faulty product will be replaced with a new part or unit. “Like for like” may either be a quality checked (QC) refurbishe /specifications.

12. If you reside outside of the service coverage area of your nearest authorised service agent, this warranty does not cover the transportation or travel expenses to and from your home.

13. Hisense accepts no liability for items that are lost, damaged, or stolen as a result of freight, transport or storage. If you are required to transport the appliance to an authorised service centre, you must ensure that it is securely packed

14. On Public Holidays or other periods when regular business and wholesale operations are temporarily ceased, repairer availability and warranty response times due to the availability of repairers and parts.

15. Special Conditions relating to Plasma TV’s, LCD TV’s, Panels, Projection Television and Projections Equipment

a. All LCD and Plasma Panels exhibit some bright, dark or partially lit

b. Image retention or burn-in can be a problem for all phosphor based

c. Where a product is positioned higher than 1.2m from the lowest mount

16. Any repair perf be found, or the item is deemed by Hisense, or an authorised Hisense agent, to be not faulty under this warranty, or the repair or fault is not covered under the warranty, a No Fault Found fee is payable by the warranty h

17. Any repairs or services required that are outside of the terms and conditions of customer or due to site at warranty as the product not been installed or setup correctly; a credit card may be required prior to the commencement of such services.

listed as requiring periodic replacement;

of items

controls;

val and reinstallation of an internal component not performed by a

factory authorised service centre;

sources;

tput damaged or copied media;

or is sold at an auction;

the product has occurred as listed in point 6b.

work been carried out at the request of the end user as per point 15.

ms of this warranty.

or damage. You are also entitled to have the goods

of the product will void

d or reconditioned unit of the same or later batch of model/size

costs of

and insured.

times may extend beyond the standard response

pixels, a normal limitation of these technologies, and the manufacturing proce viewing normal screen images and defective pixels are not a warranty

ssue unless they exceed the manufacturer’s specifications for pixel

i defects. Where there are no manufacturer specifications, Hisense covers the screen provided for 12 or more pixels that are failing to display

displays. In extreme cases, permanent phosphor burn can occur if still/repetitiv time. Such damage to the screen is not covered Please ensure that the precautions in any documentation supplied with your product are followed in order to avoid permanent damage to your display.

point, is wall/ceiling mounted or where aftermarket mounts and/or stands are used, or where the unit has not been installed by a professional installer, refix this product.

older of a minimum of $125 inc GST.

sses involved and are usually not noticeable when

e images are left on the screen for extended periods of

by the warranty.

an extra service charge will apply to unfix and

ormed on a product under the warranty where no fault can

the warranty can be carried out at the request of the

tendance were fault is not covered under

WARRANTY CLAIMS PROCEDURE

Please retain this portion for your records

36 MONTHS IN HOME REPLACEMENT WARRANTY*

Hisense Australia will provide its nearest service centre for repairs under warranty. You will need to ensure that you have

already called Hisense Warranty Centre and received a JOB NUMBER.

*Non Combination Models only

12 MONTHS IN HOME REPLACEMENT LCD WARRANTY*

Hisense Australia will provide its nearest service centre for repairs or replacement under warranty. You will need to ensure that you have already called

* Excludes DV

12 MONTHS COURIER HOTSWAP DVD DRIVE WARRANTY*

Hisense Australia will provide a replacement removable DVD Drive, should you be experiencing DVD related faults, via courier which can easily be

*The faulty DVD drive must be returned to Hisense Australia or you may be liable for the cost of the part and freight

Before making a claim, please make sure that you understand the terms and conditions of the warranty

• Check and ensure the installation of all power cables to the power point are secure and power is turned on, all cables leads and connectors are connected properly and that all switches are turned on and functioning

• Check that there is power at the power point by using a small appliance

• Check that all settings are set according to the instruction manual

• Please keep this certificate in a safe place together with your product receipt. Should you need t

responsibility of proof of owners this warranty, or no faulty hardware components are found, you will be charged at Hisense or Hisense Authorised Service Center's standard service charge plus an administration fee.

Hisense Warranty Centre and have received a JOB NUMBER.

D Drive related faults which Hisense Australia provides a separate service stated below

replaced by following the instructions for replacement within this manual.

o make a claim, the

hip of the equipment is on you. If a claim is made that is found not to be covered under

PLEASE REFER TO THE TROUBLESHOOTING GUIDE

AT THE END OF THIS MANUAL

Service Procedure

Please have your original invoice, model, and serial number ready. To receive service, you are required to:

•

Call 1800 447 367. Service claims may be made between

5PM Sat. to Sun.

•

You

MUST

number.

•

You are required to fax or email your original invoice prior to a replacement been shipped.

provide a serial number and purchase detail to lodge a valid job. You will then be provided a job

excluding public holidays.

8:30AM – 7:30 PM Mon. to Fri. and 9AM –

WARRANTY REGISTRATION

In order to register your warranty, please fill out and return with a copy of your invoice to:

Congratulations on your purchase, This Document sets out terms and conditions of your product warranty. Please Keep it with your proof of purchase information in a safe place for future reference should you require service to your product.

NAME OF PURCHASER _______________________________________________

ADDRESS __________________________________________________________

___________________________________________________________

CITY ______________________________ STATE _______ POSTCODE ________

PHONE (_____)_____________________

MOBILE (_____)_____________________

FAX (_____)_____________________

Hisense Warranty Registration

PO BOX 360 Ferntree Gully VIC 3156 Australia

The Undersigned hereby acknowledges receipt of the Hisense warranty service provided. I have read and understand the conditions and terms of the warranty in its entirety.

SERIAL NUMBER ____________________________________________________________

STORE PURCHASED FROM

____________________________________________________________

CITY _______________________ STATE _______ POSTCODE ________ INVOICE NO. _______________________________________ MODEL NO. _______________________________________ DATE OF PURCHASE _________/___________/__________

SIGNATURE _________________________________________________

This page has been left blank intentionally.

Table of Contents

Hisense Declaration...................................................................................

Important safety precautions.....................................................................

Safeguards.....................................................................................

Warning..........................................................................................

Setting Up..................................................................................................

Accessories....................................................................................

Installing the Stand.........................................................................

TV Front..........................................................................................

TV Rear..........................................................................................

Rear TV Connectors.......................................................................

Connection Instructions..................................................................

Using the Remote Control.........................................................................

Installing batteries...........................................................................

The Remote Control Panel..............................................................

Quick start.......................................................................................

Changing the TV Settings.........................................................................

Using the Installation Guide Menu.................................................

Using the Channel Menu...............................................................

Using the Picture Menu.................................................................

Using the Sound Menu..................................................................

Using the Option Menu..................................................................

Using the Lock Menu.....................................................................

Using the Screen Menu.................................................................

PC Setting .....................................................................................

Using the DMP Menu.....................................................................

Appendix...................................................................................................

Trouble shooting.............................................................................

Specifications..................................................................................

If you have any queries please contact ph 1800 447 367.

5 6 6 9

10 10 10 11 12 13 14

16 16 17 18

21 21 22 24 25 26 29 30 31 32

35 35 36

Hisense Declaration

Any content and service accessed through this device, while only intended for individual non-commercial use, shall be the property of the applicable third party and subject to protection by regulations and laws on copyright, patent, trademark and other intellectual property rights. No part of such content and service may be modified, duplicated, published, uploaded, distributed, translated, marketed, or used to make and distribute products derived from it without the prior permission of the content owner or service provider.

You acknowledge and agree explicitly that you will solely bear the risk associated with the use of this device, and further you will solely bear any risk related to satisfactory quality, performance and accuracy for any content and service accessed through this device. To the maximum extent permitted by applicable law，this device and any third party's content and service is provided as it is without any guarantee, express or implied.

Hisense hereby declare explicitly that Hisense shall not be held liable for any guarantee and conditions, express or implied, related to this device and any content and service, including but not limit to warranty on marketability, satisfactory quality, fitness for a particular purpose, accuracy, quiet use and non-violation of any third party’s rights; to the maximum extent permitted by applicable law, Hisense gives no guarantee on the accuracy, validity, timeliness, legitimacy and completeness of any content or service provided through this device, or the fitness of such device, content or service for your particular requirement, or the protection from interruption and error during operation of such device, content or service; to the maximum extent permitted by applicable law, in any case, including fault or neglect, Hisense shall not be held liable for legal actions or indemnity obligation arising from any consequence as a result of or related to any information loaded in this device or use of such device, content or service by you or any third party .

Any content and service provided as it is together with this device shall be the property of the applicable third party, therefore Hisense gives no declaration or warranty on modification, suspension, cancellation, termination or abortion thereof, and shall not be held liable for legal actions or indemnity obligation arising thereof.

Hisense reserves the rights to restrict the use or access of certain content or service. As the content and service are transmitted through third party’s network and transmission facilities, Hisense undertakes no customer service thereof or the obligation for such customer service.

Hisense Declaration

Important safety precautions

Safeguards

This symbol alerts user about the presence of a dangerous voltage not isolated inside the product which can be sufficiently powerful to constitute a risk of electrocution.

ATTENTION

RISK OF SHOCK

ELECTRIC

This symbol alerts user about the presence of important operating instructions and maintenance in the document enclosed in the package.

Do not open the back cover

In no case the user is allowed to operate inside the TV

set.Only a qualified technician is entitled to operate.

Disposal of Used Electrical & Electronic Equipment

Packaging and electrical goods should be recycled appropriately, and not treated as household waste. Please dispose of this equipment at your applicable collection point for the recycling of electrical & electronic equipment waste. By ensuring the correct disposal of this product, you will help prevent potentially hazardous to the environment and to human health, which could otherwise be caused by unsuitable waste handling of this product. The recycling of materials will help conserve natural resources. Please do not therefore dispose of your old electrical and electronic equipment with your household waste. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

IMPORTANT INFORMATION

If a television is not positioned in a sufficiently stable location, it can be potentially hazardous due to falling. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

● Using cabinets or stands recommended by the manufacturer of the television.

● Only using furniture that can safely support the television.

● Ensuring the television is not overhanging the edge of the supporting furniture.

● Not placing the television on tall furniture (for example, cupboards or bookcases) without anchoring both the

furniture and the television to a suitable support.

● Not standing the televisions on cloth or other materials placed between the television and supporting furniture.

● Educating children about the dangers of climbing on furniture to reach the television or its controls.

Important safety precautions

Safeguards

Please read the following safeguards for your TV and retain for future reference. Always follow all warnings and instructions marked on the television.

1. A note about safety and operating instructions Read and follow all safety and operating instructions, and retain them safely for future reference.

2. Heed Warnings Adhere to all warnings on the appliance and in the operating instructions.

3. Cleaning Unplug the TV from the wall outlet before cleaning. Do not use liquid, abrasive, or aerosol cleaners. Cleaners can permanently damage the cabinet and screen. Use a lightly dampened cloth for cleaning.

4. Wall Bracket Wall brackets are not supplied with this product. After market brackets may be available to purchase locally. Please refer to the specification page for dimensions.

5. Water and Moisture Avoid dripping or splashing of liquids onto the product. Objects filled with liquids, such as vases, should not be placed on the product.

6. Setting Do not place this TV on an unstable cart, stand or table. Placing the TV on an unstable base can cause the TV to fall, resulting in serious personal injuries as well as damage to the TV. Use only a cart, stand, bracket or table recommended by the manufacturer or salesperson.

7. Ventilation Slots and openings in the cabinet are provided for ventilation, to ensure reliable operation of the TV and to protect it from overheating. Do not cover the ventilation openings in the cabinet and never place the set in a confined space such as built-in cabinet unless proper ventilation is provided. Leave a minimum 10cm gap all around the unit.

8. Power Source This TV should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your home, consult your appliance dealer or local power company.

9. Grounding or Polarization This TV is equipped with a polarized alternating current line plug. This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug. A warning that an apparatus with CLASSⅠconstruction must be connected to a MAINS socket outlet with a protective earthing connection.

10. Power-Cord Protection Power- supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plug, wall outlets, and the point where they exit from the TV. MAIN plug is used as the disconnect device, the disconnect device shall remain readily operable.

11. Lightning For added protection for this TV during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the TV due to lightning or power-line surge.

Important safety precautions

Safeguards

12.Power Lines An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. Where installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits as contact with them might be fatal.

13.Overloading Do not overload wall outlets and extension cords as this can result in a risk of fire or electric shock.

14.Object and Liquid Entry Never push objects of any kind into this TV through openings as they may touch dangerous voltage points or short-out parts that could result in fire or electric shock. Never spill liquid of any kind on or into the TV.

15.Outdoor Antenna Grounding If an outside antenna or cable system is connected to the TV, be sure the antenna or cable system is grounded so as to provide some protection against voltage surges and built-up static charges. Section 810 of the National Electric Code, ANSI/NFPA No. 70-1984,provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead in wire to an antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.

16.Servicing Do not attempt to service this TV yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

17.Damage Requiring Service Unplug the TV from the wall outlet and refer servicing to qualified service personnel under the following conditions: (a) When the power - supply cord or plug is damaged. (b) If liquid has been spilled, or objects have fallen into the TV. (c) If the TV has been exposed to rain or water. (d) If the TV does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the TV to its normal operation. (e) If the TV has been dropped or the cabinet has been damaged. (f) When the TV exhibits a distinct change in performance - this indicates a need for service.

18.Replacement Parts When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards.

19.Safety Check Upon completion of any service or repair to the TV, ask the service technician to perform safety checks to determine that the TV is in safe operating condition.

20.Heat The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

Important safety precautions

Warning

● Using cabinets or stands recommended by the manufacturer of the television.

● Only using furniture that can safely support the television.

● Ensuring the television is not overhanging the edge of the supporting furniture.

● Not placing the television on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and

the television to a suitable support.

● Not standing the televisions on cloth or other materials placed between the television and supporting furniture.

● Educating children about the dangers of climbing on furniture to reach the television or its controls.

AAA

Setting Up

Accessories/Installing the Stand

Accessories list

Manual Book

Remote

Batteries

AV/COMP Adapt

(M4×L12) ×6

(ST4×L14)×2

(M5×L12)×4

Installing the Stand

AAA

ALCD101

VOUT A

COMP

AUDIO

e ()mddfdsaf

2 3

1. S ec ur e the s ta nd colu mn t o the b as e plate w it h the 4

screws ( M4 x L1 2) p rovid ed .

2. S ec ur e the s ta nd cover to t he st an d co lum n ve rt icall y with t he 2 scre ws ( M4 x L1 2) provid ed .

3. S ec ur e the s ta nd cover to t he st an d co lumn horizo nt al ly wi th t he 2 sc re ws (S T4 x L14) p ro vi ded.

4. S ec ur e the s ta nd to t he T V with th e 4 pro vi de d screw s (M5 x L12).

Setting Up

TV Front

No.

Component

Component Description

POWER Switch

POWER Indicator

Remote sensor

Receives signals from the remote control. Do not block.

Press to turn the main power ON or OFF.

Red indicates standby mode. Blue shows that the unit is on.

MENU button

Press to activate the on-screen display (OSD).

SOURCE button

Press to select the signal source for your TV.

VOL∧

Press to increase the volume.

VOL∨

Press to decrease the volume.

CH∧

Press to go to the next channel.

CH∨

Press to go to the previous channel.

Standby button

Press to turn your TV on or off (standby mode).

SOURCE

VOL

6 7

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