Hikvision ERI-Q104-P42, ERI-Q104-P41 User Manual

ERI-Q104-P4 • ERI-Q108-P8

Network Video Recorder

User Manual

ERI-Q10x-Px NVR User Manual

Manual Illustrations and Features

Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual
product may differ in appearance. Your product might not support all features discussed in this document.

Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy,
Saint Laurent, Quebec, Canada, H4R 2P1

Telephone: [phone] • Toll Free in USA: [phone] • E-Mail: [e-mail] •
www.hikvision.com

© 2018 Hikvision USA Inc. • All Rights Reserved • Any and all information, including, among others, wordings,
pictures, and graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd., or its subsidiaries
(hereinafter referred to as “Hikvision”).

ALL RIGHTS RESERVED.

This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or
distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless
otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or
implied, regarding to the Manual.

About this Manual

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other
information hereinafter are for description and explanation only. The information contained in the Manual is
subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in
the company Web site (http://overseas.hikvision.com/en/).

lease use this user manual under the guidance of professionals.

P

Trademarks Acknowledgement

and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions.

Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE,
SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT
WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS
OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION
WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR
OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR
OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF
REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION
BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW.
HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

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ERI-Q10x-Px NVR User Manual

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

FCC Compliance: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired
operation.

EU Conformity Statement

This product and, if applicable, the supplied accessories too are marked with “CE” and comply
therefore with the applicable harmonized European standards listed under the EMC Directive
2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE Directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection
points. For more information see: www.recyclethis.info

006/66/EC (Battery Directive): This product contains a battery that cannot be disposed of as

2
unsorted municipal waste in the European Union. See the product documentation for specific
battery information. The battery is marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or

to a designated collection point. For more information see: www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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ERI-Q10x-Px NVR User Manual

Mandatory Electrical Requirements

Hikvision requires the following conditions and equipment for all of its electronic equipment:

• Grounding

Ensure good conductivity for all ground paths; examine ground path contact surfaces for defects, dirt,
corrosion, or non-conductive coatings that may impede conductivity. Repair or clean contact surfaces as
necessary to assure good metal-to-metal contact. Ensure fasteners are properly installed and tightened.

• Electrical Wiring

Ensure your outlets are properly wired. They can be checked with an electrical outlet tester.

• Surge Suppressor (Required)

Hikvision is not responsible for any damage to equipment caused by power spikes in the electrical power
grid. Use of a surge suppressor meeting the following specifications is mandatory for all Hikvision
electronic equipment:

• Specifications

˗ Listed by Underwriter’s Laboratories, meeting the UL 1449 Voltage Protection Rating (VPR)
˗ Minimum protection of 1,000 joules or higher
˗ Clamping voltage of 400 V or less
˗ Response time of 1 nanosecond or less

• Usage

˗ Surge suppressors must not be daisy chained with power strips or other surge suppressors

• Maintenance

˗ Replace after a serious electrical event (e.g., lighting blew out a transformer down the street)
˗ Replace yearly in storm-prone areas
˗ Replace every two years as routine maintenance

andatory Electrical Requirements

M

Hikvision requires the following conditions and equipment for all of its electronic equipment:

• Grounding

Ensure good conductivity for all ground paths; examine ground path contact surfaces for defects, dirt,
corrosion, or non-conductive coatings that may impede conductivity. Repair or clean contact surfaces as
necessary to assure good metal-to-metal contact. Ensure fasteners are properly installed and tightened.

• Electrical Wiring

Ensure your outlets are properly wired. They can be checked with an electrical outlet tester.

• Surge Suppressor (Required)

Hikvision is not responsible for any damage to equipment caused by power spikes in the electrical power
grid. Use of a surge suppressor meeting the following specifications is mandatory for all Hikvision
electronic equipment:

• Specifications

˗ Listed by Underwriter's Laboratories, meeting the U

L 1449 Voltage Protection Rating (VPR)

˗ Minimum protection of 1,000 joules or higher
˗ Clamping voltage of 400 V or less

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ERI-Q10x-Px NVR User Manual

˗ Response time of 1 nanosecond or less

• Usage

˗ Surge suppressors must not be daisy chained with power strips or other surge suppressors

• Maintenance

˗ Replace after a serious electrical event (e.g., lighting blew out a transformer down the street)
˗ Replace yearly in storm-prone areas
˗ Replace every two years as routine maintenance

afety Instructions

S

Proper configuration of all passwords and other security settings is the responsibility of the installer and/or
end-user.

In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation
and region. Please refer to technical specifications for detailed information.

Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 100 to
240 VAC, 48 VDC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for
detailed information.

Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire
hazard.

Please make sure that the plug is firmly connected to the power socket.

If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then
please contact the service center.

Preventive and Cautionary Tips

Before connecting and operating your device, please be advised of the following tips:

Ensure unit is installed in a well-ventilated, dust-free environment.

Unit is designed for indoor use only.

Keep all liquids away from the device.

Ensure environmental conditions meet factory specifications.

Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.

Use the device in conjunction with an UPS if possible.

Power down the unit before connecting and disconnecting accessories and peripherals.

A factory recommended HDD should be used for this device.

Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the manufacturer.

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Series

Model

ERI-Q104

-P4

ERI-Q108

-P8

Symbol

Description

Provides additional information to emphasize or supplement

important points of the main text.

Indicates a potentially hazardous situation, which if not avoided,

degradation, or unexpected results.

Indicates a hazard with a high level of risk, which if

not avoided, will

result in death or serious injury.

Applicable Models

This manual is applicable to the models listed in the following table.

ERI-Q10x

Symbol Conventions

The symbols that may be found in this document are defined as follows.

could result in equipment damage, data loss, performance

Product Key Features

General

• Connectable to network cameras, network dome and encoders

• Connectable to the third-party network cameras via HIK, ONVIF, private RTSP protocols

• Connectable to the smart IP cameras

• PAL/NTSC adaptive video inputs

• Supports H.264+/H.264 video streams

• Each channel supports dual-stream

• Up to eight network cameras can be connected

• Independent configuration for each channel, includin

g resolution, frame rate, bit rate, image quality, etc.

• The quality of the input and output record is configurable

Local Monitoring

• HDMI™/VGA outputs at up to 1920 × 1080 resolution

• Multiple screen display in live view is supported, and the display sequence of channels is adjustable

• Live view screen can be switched in group, and manual switch and automatic cycle live view are also

provided, and the interval of automatic cycle can be adjusted

• Configurable main stream and sub-stream for the live view

• Quick setting menu is provided for live view

• Motion detection, video tampering, VCA (Video Content Analysis) alarm, video exception alert and video

loss alert functions

• Privacy mask

• Multiple PTZ protocols supported; PTZ preset, patrol

• Zooming in by clicking the mouse and PTZ tracing by dragging mouse

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ERI-Q10x-Px NVR User Manual

HDD Management

• 1 SATA hard disk can be connected, with a maximum of 6TB storage capacity

• Supports S.M.A.R.T. and bad sector detection

• HDD quota management; different capacity can be assigned to different channel

Recording and Playback

• Holiday recording schedule configuration

• Continuous and event video recording parameters.

• Multiple recording types: manual, continuous, alarm,

motion, motion | alarm, motion & alarm

• Eight recording time periods with separated recording types each day

• Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule

and manual recording

• Searching record files by events (alarm input/motion detection/VCA).

• Playback by sub-periods

• Tag adding for record files, searching and playing back by tags

• Locking and unlocking record files

• Provides new playback interface with easy and flexible operation.

• Searching and playing back record files by camera no., recording type, start time, end time, etc.

• Smart search for the selected area in the video

• Zooming in when playback

• Reverse playback of multi-channel

• Supports pause, play reverse, speed up, speed down,

skip forward, and skip backward when playback, and

locating by dragging the mouse

• Supports thumbnails view and fast view during playback

• Supports playback by transcoded stream

• Up to 4/8-ch synchronous playback

Backup

• Export video data by USB or SATA device

• Export video clips when playback

• Management and maintenance of backup devices

Alarm and Exception

• Configurable arming time of alarm input/output

• Alarm for video loss, motion detection, VCA, video tampering, HDD full, HDD error, network disconnected,

IP confliction, illegal login, abnormal record, and PoE power overload (for the models supports PoE
interfaces only), etc.

• Alarm triggers full screen monitoring, notifying surveillance center, sending email

• Automatic restore when system is abnormal

• Supports line crossing detection and intrusion detec

tion

• VCA alarm message push via iVMS-4500 mobile client software

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ERI-Q10x-Px NVR User Manual

Other Local Functions

• Three-level user management; admin user is allowed to create many operating accounts and define their

operating permission, which includes the limit to access any channel

• Admin password resetting by exporting/importing the GUID file

• Operation, alarm, exceptions and log recording and searching

• Manually triggering and clearing alarms

• Import and export of device configuration information

Network Functions

• 10 /100/1000 Mbps self-adaptive Ethernet interface

• Four independent PoE network interfaces are provided

for /4P series

• Eight independent PoE network interfaces are provided for /8P series

• IPv6 is supported

• TCP/IP protocol, DHCP, DNS, DDNS, NTP, SADP, and SMTP are supported

• TCP, UDP, and RTP for unicast

• Auto/Manual port mapping by UPnP™

• Supports access by Hik-Connect

• Remote reverse playback via RTSP

• Supports accessing by the platform via ONVIF

• Remote search, playback, download, locking and unlocking of the record files, and the breakpoint resume

is supported for downloading files

• Remote viewing of the device status, system logs and alarm status

• Remote keyboard operation

• Remote locking and unlocking of control panel and mo

use

• Remote HDD formatting and program upgrading

• Remote system restart and shutdown

• Alarm and exception information can be sent to the remote host

• Remotely start/stop recording

• Remotely start/stop alarm output

• Remote PTZ control (depending on models)

• Remote JPEG capture

• Embedded Web server

• Upgrade by FTP server

Development Scalability

• SDK for Windows and Linux system

• Source code of application software for demo

• Development support and training for application sys

tem

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TABLE OF CONTENTS

Chapter 1 Introduction ......................................................................................................................................... 11

USB Mouse Operation ........................................................................................................................ 11

1.2

Rear Panel ........................................................................................................................................... 12

1.3

Chapter 2 Getting Started ..................................................................................................................................... 13

Device Startup and Activation ............................................................................................................ 13

2.1

Starting Up and Shutting Down the NVR ................................................................................... 13

2.1.1

Activating Your Device ............................................................................................................... 14

2.1.2

Using the Unlock Pattern for Login ............................................................................................ 16

2.1.3

Login and Logout ........................................................................................................................ 18

2.1.4

Resetting Your Password ........................................................................................................... 20

2.1.5

Using the Setup Wizard for Basic Configuration ................................................................................. 21

2.2

Adding and Connecting IP Cameras .................................................................................................... 23

2.3

Activating IP Cameras ................................................................................................................ 23

2.3.1

Adding Online IP Cameras.......................................................................................................... 24

2.3.2

Editing the Connected IP Cameras and Configuring Customized Protocols .............................. 27

2.3.3

Editing IP Cameras Connected to the PoE Interfaces ................................................................ 30

2.3.4

Chapter 3 Live View .............................................................................................................................................. 33

Live View Status Icons ......................................................................................................................... 33

3.1

Operations in Live View Mode ............................................................................................................ 33

3.2

Right-Click Menu ........................................................................................................................ 33

3.2.1

Quick Setting Toolbar in Live View Mode .................................................................................. 34

3.2.2

Adjusting Live View Settings ............................................................................................................... 36

3.3

Chapter 4 PTZ Controls ......................................................................................................................................... 39

Configuring PTZ Settings ..................................................................................................................... 39

4.1

Setting PTZ Presets, Patrols, and Patterns .......................................................................................... 40

4.2

Customizing Presets ................................................................................................................... 40

4.2.1

Calling Presets ............................................................................................................................ 41

4.2.2

Customizing Patrols ................................................................................................................... 41

4.2.3

Calling Patrols............................................................................................................................. 42

4.2.4

Customizing Patterns ................................................................................................................. 43

4.2.5

Calling Patterns .......................................................................................................................... 44

4.2.6

Customizing Linear Scan Limit ................................................................................................... 44

4.2.7

Calling Linear Scan ..................................................................................................................... 45

4.2.8

One-Touch Park ......................................................................................................................... 45

4.2.9

4.2.10

Chapter 5 Recording Settings ............................................................................................................................... 48

Configuring Parameters ...................................................................................................................... 48

5.1

Configuring Recording Schedule ......................................................................................................... 51

5.2

Configuring Motion Detection Recording ........................................................................................... 53

5.3

Configuring Alarm Triggered Recordings ............................................................................................ 55

5.4

PTZ Control Panel ..................................................................................................................... 46

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Configuring VCA Event Recording ....................................................................................................... 57

5.5

Manual Recording ............................................................................................................................... 58

5.6

Configuring Holiday Recording ........................................................................................................... 59

5.7

Files Protection ................................................................................................................................... 60

5.8

Locking the Recording Files ........................................................................................................ 60

5.8.1

Setting HDD Property to Read-only ........................................................................................... 62

5.8.2

Chapter 6 Playback ............................................................................................................................................... 64

Playing Back Record Files .................................................................................................................... 64

6.1

Instant Playback ......................................................................................................................... 64

6.1.1

Playing Back by Normal Search .................................................................................................. 64

6.1.2

Playing Back by Smart Search .................................................................................................... 67

6.1.3

Playing Back by Event Search ..................................................................................................... 69

6.1.4

Playing Back by Tag .................................................................................................................... 71

6.1.5

Playing Back by System Logs ...................................................................................................... 73

6.1.6

Playing Back External Files ......................................................................................................... 75

6.1.7

Playing Back by Sub-Periods ...................................................................................................... 75

6.1.8

Auxiliary Playback Functions ............................................................................................................... 76

6.2

Playing Back Frame-by-Frame ................................................................................................... 76

6.2.1

Fast View .................................................................................................................................... 77

6.2.2

Digital Zoom ............................................................................................................................... 77

6.2.3

File Management ....................................................................................................................... 78

6.2.4

Chapter 7 Backup .................................................................................................................................................. 79

Backing up Record Files ...................................................................................................................... 79

7.1

Backing up by Normal Video Search .......................................................................................... 79

7.1.1

Backing up by Event Search ....................................................................................................... 81

7.1.2

Backing Up Video Clips ............................................................................................................... 82

7.1.3

Managing Backup Devices .................................................................................................................. 83

7.2

Chapter 8 Alarm Settings ...................................................................................................................................... 84

Setting Motion Detection Alarm ......................................................................................................... 84

8.1

Setting Sensor Alarms ......................................................................................................................... 86

8.2

Detecting Video Loss Alarm ................................................................................................................ 88

8.3

Detecting Video Tampering Alarm...................................................................................................... 90

8.4

Line Crossing Detection Alarm ............................................................................................................ 91

8.5

Intrusion Detection Alarm .................................................................................................................. 93

8.6

Handling Exceptions Alarm ................................................................................................................. 94

8.7

Setting Alarm Response Actions ......................................................................................................... 95

8.8

Triggering or Clearing Alarm Output Manually .................................................................................. 98

8.9

Chapter 9 Network Settings .................................................................................................................................. 99

Configuring General Settings .............................................................................................................. 99

9.1

Configuring Advanced Settings ........................................................................................................... 99

9.2

Configuring Hik-Connect ............................................................................................................ 99

9.2.1

Configuring DDNS..................................................................................................................... 102

9.2.2

Configuring NTP Server ............................................................................................................ 104

9.2.3

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ERI-Q10x-Px NVR User Manual

Configuring More Settings ....................................................................................................... 105

9.2.4

Configuring E-Mail ................................................................................................................... 106

9.2.5

Configuring NAT ....................................................................................................................... 107

9.2.6

Checking Network Traffic ......................................................................................................... 111

9.2.7

Configuring Network Detection ........................................................................................................ 111

9.3

Testing Network Delay and Packet Loss .................................................................................. 111

9.3.1

Exporting Network Packet ....................................................................................................... 112

9.3.2

Checking the Network Status ................................................................................................... 113

9.3.3

Checking Network Statistics..................................................................................................... 113

9.3.4

Chapter 10 HDD Management ........................................................................................................................... 115

Initializing HDDs .............................................................................................................................. 115

10.1

Configuring Quota Mode ................................................................................................................ 116

10.2

HDD Detection ................................................................................................................................ 117

10.3

Configuring HDD Error Alarms ........................................................................................................ 119

10.4

Chapter 11 Camera Settings ............................................................................................................................... 121

Configuring OSD Settings ................................................................................................................ 121

11.1

Configuring Privacy Mask ................................................................................................................ 121

11.2

Configuring Video Parameters ........................................................................................................ 122

11.3

Chapter 12 Device Management and Maintenance ........................................................................................... 124

Viewing System Information ........................................................................................................... 124

12.1

Searching and Exporting Log Files................................................................................................... 124

12.2

Importing/Exporting Configuration Files ........................................................................................ 126

12.3

Upgrading System ........................................................................................................................... 127

12.4

12.4.1

12.4.2

12.5

Upgrading by Local Backup Device ........................................................................................ 128

Upgrading by FTP ................................................................................................................... 128

Restoring Default Settings .............................................................................................................. 129

Chapter 13 Others ............................................................................................................................................... 130

Configuring General Settings .......................................................................................................... 130

13.1

Configuring DST Settings ................................................................................................................. 131

13.2

Configuring More Settings for Device Parameters ......................................................................... 131

13.3

Managing User Accounts ................................................................................................................ 132

13.4

13.4.1

13.4.2

13.4.3

Adding a User ......................................................................................................................... 132

Deleting a User ....................................................................................................................... 135

Editing a User ......................................................................................................................... 136

Chapter 14 Appendix .......................................................................................................................................... 139

Glossary ........................................................................................................................................... 139

14.1

Troubleshooting .............................................................................................................................. 140

14.2

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ERI-Q10x-Px NVR User Manual

No. Icon

Description

Name

Action

Description

Single

-

Click

Live view: Select chan

nel and show the quick set menu

Menu: Select and enter

Double

-

Click

Live view: Switch between single

-

screen

and multi

-

screen

Click and Drag

PTZ control: pan, tilt and zoom

Live view: Drag channel/time bar

Right

-

Click

Single

-

Click

Live view: Show

menu

Menu: Exit current menu to upper level menu

Scroll

-

Wheel

Scrolling up

Live view: Previous screen

Menu: Previous item

Scrolling down

Live view: Next screen

Menu: Next item

Chapter 1 Introduction

Table 1-1

1

2

3

1.2

Description of Front Panel

Indicator turns green when NVR is powered up.

Indicator lights when data is being read from or written to HDD.

Indicator blinks when network connection is functioning properly.

USB Mouse Operation

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR.

Plug USB mouse into one of the USB interfaces on the front panel of the NVR.

1.

The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible

2.
reason may be that the two devices are not compatible, please refer to the recommended the device list
from your provider.

Table 1-2

Description of the Mouse Control

Left-Click

Video tampering, privacy mask and motion detection: Select target area
Digital zoom-in: Drag and select target area

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No. Item

Description

1 Power Supply

12 VDC power supply

2

VGA Interface

DB-

9 connector for VGA output

display

s local video output and menu

3

HDMI Interface

HDMI video output connector

USB Interface

Universal Serial Bus (USB)

ports for additional devices such as USB

mouse and USB Hard Disk Drive (HDD)

5 LAN Network Interfac

e (1) 10 /100

/1000

Mbps self

-

adaptive Ethernet interface

6

Ground

Ground

(needs to be connected when

N

VR start

s

up)

Network interfaces for the cameras and

to provide power over

4 interfaces for /4P models and 8 interfaces for /8P models

345

6

2

1

Rear Panel

1.3

Figure 1-2

ERI-Q104-P4 Rear Panel

48V

Table 1-3

Description of Rear Panel

4

Network Interfaces with PoE

7

function

Figure 1-3

Ethernet

LAN&USBVGA

ERI-Q108-P8 Rear Panel

9

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ERI-Q10x-Px NVR User Manual

Chapter 2 Getting Started

Device Startup and Activation

2.1

2.1.1

Purpose:

Proper startup and shutdown procedures are crucial to expanding the life of the NVR.

Before You Start:

Check that the power supply voltage matches the NVR’s requirement, and the ground connection is working
properly.

Starting Up the NVR

1.

2.

Shutting Down the NVR

1.

Starting Up and Shutting Down the NVR

Check the power supply is plugged into an electrical

Uninterruptible Power Supply (UPS) be used in conjunction with the device. The Power indicator LED on
the front panel should be green, indicating the device is on.

The row of icons at the bottom of the screen shows the HDD status. “X” means that the HDD is not

installed or cannot be detected.

Go to Menu > Shutdown.

outlet. It is HIGHLY recommended that an

Shutdown Menu

Click Shutdown.

2.

Click Yes.

3.

Figure 2-1

Figure 2-2

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Shutdown Attention

ERI-Q10x-Px NVR User Manual

Rebooting the NVR

In the Shutdown menu, you can also reboot the NVR.

Go to Menu > Shutdown.

1.

Click Logout to lock the NVR or Reboot to reboot the NVR.

2.

2.1.2

Purpose:

For the first-time access, you need to activate the device by setting an admin password. No operation is
allowed before activation.

1.

2.

Activating Your Device

Input the same password in the text field of Create New Password and Confirm New Password.
Input a password in the IP Camera Activation field, to be used to activate connected IP cameras.

Click the icon to show the IP Camera Activation password as you input it to ensure that it is
input correctly.

Figure 2-3

Settings Admin Password

We highly recommend that you create a strong password of your own choosing (using a minimum of eight
characters, including at least three of the following categories: upper case letters, lower case letters, numbers,
and special characters) in order to increase the security of your product. We also recommend that you reset
your password regularly. Especially in a high security system, resetting the password monthly or weekly can
better protect your product.

Click OK to save the password and activate the device.

3.

When the device is activated, the system pops up the message box to remind you to remember the

4.
password. You can click Yes to continue to export the GUID file for the future password resetting.

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Figure 2-4

Insert the flash drive to your device, and export the GUID file to the flash drive in the Reset Password
interface.

Export GUID File Remind

Figure 2-5

Export GUID File

Keep your GUID file safely for future password reset

When the device is activated, the system pops up a message box to remind you to remember the

5.
password.

ting.

For an old version device updated to the new version, the following dialog box will pop up once the
device starts. Click YES and follow the wizard to set a strong password.

Figure 2-6

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Warning

ERI-Q10x-Px NVR User Manual

2.1.3

Configure the unlock pattern for device login.

Configuring the Unlock Pattern

After the device is activated, configure the device unlock pattern.

Using the Unlock Pattern for Login

Figure 2-7

Use the mouse to draw a pattern among the nine dots on the screen. Release the mouse when done.

1.

Set Unlock Pattern

Figure 2-8

Draw the Pattern

Connect at least four dots to draw the pattern.

Each dot can be connected only once.

Draw the same pattern again to confirm it. When the two patterns match, the pattern is configured

2.
successfully.

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If the two patterns are different, you must set the pattern again.

Figure 2-9

Confirm the Pattern

Figure 2-10

Logging in via Unlock Pattern

Re-set the Pattern

Only the admin user has the permission to unlock the device.

Configure the pattern first before unlocking. Refer to Configuring the Unlock Pattern.

Right click the mouse on the screen and select the menu to enter the interface as shown in Figure 2.8.

1.

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Figure 2-11

Draw the pre-defined pattern to unlock to enter the menu operation.

2.

Draw the Unlock Pattern

If you forget your pattern, select the Forgot My Pattern or Switch User option to enter the normal
login dialog box.

If the pattern you draw is different from the pattern you configured, try again.

If you draw the wrong pattern more than five times, the system will switch to the normal login
mode automatically.

Figure 2-12

2.1.4

User Login

Purpose:

If the NVR logs out, you must log in to the device before operating the menu and other functions.

Login and Logout

Normal Login Dialog Box

Select User Name in the drop-down list.

1.

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Input password.

2.

Click OK to log in.

3.

If you forget the admin password, click Forgot Password to reset the password.

Figure 2-13

Login Interface

The device locks for 60 seconds if the admin user performs seven failed password attempts (five
attempts for the guest/operator).

User Logout

Purpose:

After logging out, the monitor turns to the live view mode. To perform operations, you need to enter your
user name and password to log in again.

1.

Go to M

enu > Shutdown.

Logout

Click Logout.

2.

Figure 2-14

After you log out of the system, menu operation on the screen is invalid. You are required to input a
user name and password to unlock the system.

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2.1.5

If you forget the admin password, you can reset the password by importing the GUID file. The GUID file must
be exported and saved in the local flash drive after you have activated the device (refer to Chapter 2.1.2
Activating Your Device).

1.

Resetting Your Password

On the user login interface, click Forgot Password to enter the Reset Password interface.

Insert the flash drive containing the GUID file into the NVR before resetting the password.

Figure 2-15

Select the GUID file from the USB flash drive and click Import to import the file to the device.

2.

Reset Password

If you import the wrong GUID file seven times, you will be not allowed to reset the password for 30
minutes.

After the GUID file is successfully imported, enter the reset password interface to set the new admin

3.
password.

Click OK to set the new password. You can export the new GUID file to the USB flash drive for future

4.
password resetting.

When the new password is set, the original GUID file will be invalid. The new GUID file should be
exported for future password resetting. You can also enter the User > User Management interface
to edit the admin user and export the GUID file.

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Using the Setup Wizard for Basic Configuration

2.2

The Setup Wizard can guide you to configure the system resolution, system date/time, HDD initialization, IP
camera management, etc.

To cancel the Setup Wizard, click Exit. You can choose to use the Setup Wizard next time by leaving
the “Start wizard when the device starts?” checkbox checked.

1.

Enter the general settings interface to configure th

HDD initialization.

Initialize HDD

Check to initialize a new HDD used for the first time (factory-installed HDDs are already initialized).

1.

e VGA/HDMI resolution, system date and time, and

Figure 2-16

Start Wizard Interface

Click Next to enter the IP Camera Management interface.

2.

Automatically Add Cameras (for Non-PoE Models)

For non-PoE devices, you can quickly add one or more IP cameras that are searched within the same

1.
network and have the same user name and password with the device.

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Figure 2-17

Click Add All. The device starts to search and add the matched cameras automatically.

2.

Click OK when the cameras are added.

3.

Manually Add Cameras

Click Search to search for online IP cameras within the same network.

1.

Click Add to add the cameras that have the same user name and password as the device.

2.

Start Wizard Interface

Figure 2-18

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IP Camera Management

ERI-Q10x-Px NVR User Manual

Before adding a camera, make sure the IP camera to be added is in active status. If the camera is in
inactive status, click the inactive icon of the camera to set the password to activate it. You can also
select multiple cameras from the list and click One-touch Activate to activate the cameras in batch.

Click Exit to complete the Setup Wizard.

3.

Adding and Connecting IP Cameras

2.3

2.3.1

Purpose:

Before adding the camera, make sure the IP camera to be added is in active status.

1.

Activating IP Cameras

Select Add IP Camera from the right-click menu in live view mode or Go to Menu > Camera > Camera to

enter the IP camera management interface.

For detected online IP cameras in the same network segment, the Password status shows whether
it is active or inactive.

Figure 2-19

Click the inactive icon of the camera to enter the following interface to activate it. You can also select

2.
multiple cameras from the list and click One-touch Activate to activate the cameras in batch.

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IP Camera Management Interface

ERI-Q10x-Px NVR User Manual

Set the camera password to activate it.

3.

• Use Admin Password

If you check the checkbox, the camera(s) will be configured with the same admin password as the
operating NVR.

Figure 2-20

Activate the Camera

Figure 2-21

• Create New Password

If the admin password is not used, you must create the new password for the camera and confirm it.

Set New Password

We highly recommend you create a strong password of your own choosing (using a minimum of eight
characters, including at least three of the following categories: upper case letters, lower case letters, numbers,
and special characters) in order to increase the security of your product. We also recommend that you reset
your password regularly. Especially in high security systems, resetting the password monthly or weekly can
better protect your product.

Click OK to finish the activating of the IP camera. The camera security status will change to Active.

4.

2.3.2

Purpose:

The main function of the NVR is to connect the network cameras and record video from it. So before you can
get a live view or record the video, you must add the network cameras to the device’s connection list.

Adding Online IP Cameras

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ERI-Q10x-Px NVR User Manual

Before You Start:

Ensure the network connection is valid and correct. For detailed checking and configuring of the network, see
Chapter Checking Network Traffic and Chapter Configuring Network Detection.

Adding IP Cameras



 OPTION 1



1.

Select A

enter the IP camera management interface.

dd IP Camera from the right-click menu in live view mode or go to Menu > Camera> Camera to

Figure 2-22

Adding IP Camera Interface

The online cameras with the same network segment will be detected and displayed in the camera list.

2.

Select the IP camera from the list and click the button to add the camera, or you can click

3.

One-touch Adding to add all cameras (with the same login password) from the list.

Make sure the camera to add has already been activated.



 OPTION 2



On the IP Camera Management interface, click Custom Adding to pop up the Add IP Camera (Custom)

1.

interface.

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Icon

Explanation

Icon

Explanation

Figure 2-23

You can edit the IP address, protocol, management port, and other IP camera information to be added.

2.

Custom Adding IP Camera Interface

If the IP camera to add has not been activated, activate it from the IP camera list on the camera
management interface.

(Optional) Check Continue to Add to add other IP cameras.

3.

Click Add to add the camera. Successfully added cameras are listed in the interface.

4.

Refer to the following table for the description of the icons

5.

Table 2-1

Description of Icons

Edit basic camera parameters

Camera disconnected; click icon to get

!

camera’s exception information

Play connected camera’s live video

Upgrade the connected camera

Delete the IP camera

Camera connected

For the added IP cameras, the Security status shows the security level of the password of camera:
strong password, weak password and risk password.

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Figure 2-24

Showing the IP Camera Password

Security Level of IP Camera’s Password

For the admin login user account, you can check S
IP cameras’ passwords visible.

You must enter the admin password to confirm permission.

how Password of IP Camera to make the successfully added

Figure 2-25

2.3.3

After adding IP cameras, the basic camera information is listed. You can configure the basic IP camera settings.

Editing the IP Camera Parameters

1.

Editing the Connected IP Cameras and Configuring Customized Protocols

Click the icon to edit the parameters; you can edit the IP address, protocol, and other parameters.

Show Password of IP Camera

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• Channel Port

1. If the connected device is an encoding device with multiple channels, you can choose the channel

to connect by selecting the channel port no. in the drop-down list.

Figure 2-26

Edit the Parameters

2. Click OK to save the settings and exit the editing interface.

Editing the Advanced Parameters

The linked
image
cannot be
displayed.
The file may

Drag the horizontal scroll bar to the right and click the icon.

1.

Figure 2-27

You can edit the network information and the camera password.

2.

Network Configuration of the Camera

have been

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ERI-Q10x-Px NVR User Manual

Figure 2-28

Click OK to save the settings and exit the interface.

3.

Configuring the Customized Protocols

Password Configuration of the Camera

Purpose:

To connect network cameras that are not configured with standard protocols, you can configure the
customized protocols.

Click Protocol in the custom adding IP camera interface to enter the protocol management interface.

1.

Figure 2-29

There are 16 customized protocols provided in the system, you can edit the protocol name and choose
whether to enable the sub-stream.

Protocol Management Interface

Choose the protocol type of transmission and choose the transfer protocols.

1.

Before customizing the protocol for the network camera, contact the network camera manufacturer
to consult the URL (uniform resource locator) for getting the main stream and sub-stream.

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The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path].

Example: rtsp://192.168.1.55:554/ch1/main/av_stream.

• Protocol Name: Edit the name for the custom protocol.

• Enable Substream: If the network camera does not support sub-stream or the sub-stream is not

needed leave the checkbox empty.

• Type: T

RTSP.

• Transfer Protocol: Select the transfer protocol for the custom protocol.

• Port: Set the port no. for the custom protocol.

• Path: Set the resource path for the custom protocol. E.g., ch1/main/av_stream.

he network camera adopting custom protocol must support getting stream through standard

The protocol type and the transfer protocols must be supported by the connected network camera.

After adding the customized protocols, the protocol name is listed in the drop-down protocol list.

Figure 2-30

Choose the protocols you just added to validate the connection of the network camera.

2.

2.3.4

Editing IP Cameras Connected to the PoE Interfaces

Protocol Setting

The PoE interfaces enable the NVR system to pass electrical power safely, along with data, on
Ethernet cabling to the connected network cameras.

Up to four network cameras can be connected to /4P models, and eight network cameras to /8P
models. If you disable the PoE interface, you can also connect to the online network cameras. The
PoE interface supports the Plug-and-Play function.

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To Add Cameras to NVRs that Support the PoE Function

Before You Start:

Connect the network cameras via the PoE interfaces.

Go to Menu > Camera > Camera.

1.

Figure 2-31

List of Connected Cameras

Cameras connecting to the PoE interface cannot be deleted in this menu.

Click the icon, and select the Adding Method in the drop-down list.

2.

• Plug-and-Play: This means that the camera is connected to the PoE interface, so in this case, the

camera parameters can’t be edited. The camera’s IP address can be edited only in the Network
Configuration interface, see Chapter 11.1 Configuring General Settings for detailed information.

Figure 2-32

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Edit IP Camera Interface - Plug-and-Play

ERI-Q10x-Px NVR User Manual

• Manual: You can disable the PoE interface by selecting the manual while the current channel can be

used as a normal channel and the parameters can also be edited.

Input the IP address, the user name and password of administrator manually, and click OK to add the IP

3.
camera.

Figure 2-33

Edit IP Camera Interface - Manual

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Icons

Description

Name

Description

Common Menu

Quick access to the sub

-

menus

that

you frequently visit.

Menu

Enter the main menu of the system by right clicking the mouse.

Single Screen

Switch to the single full screen by choosing channel number from the drop

-

down list.

Multi

-

screen

Adjust the screen layout by choosing from the drop

-

down list.

Previous Screen

Switch to the previous screen.

Next Screen

Switch to the next screen.

Start/Stop

Auto

-

switch

Start Recording

Start

continuous recording or motion detection recording of all channels.

Add IP Camera

Enter the IP Camera Management interface, and manage the cameras.

Enter the playback interface and start playing back the video of the selected channel

immediatel

y. Output Mode

Four modes of output supported, including Standard, Bright, Gentle

, and Vivid.

The

NVR checks the output interface

connection

s to define the main and auxiliary

the VGA is used as the

aux output

.

Chapter 3 Live View

Live View displays the video image getting from each camera in real time.

Live View Status Icons

3.1

In live view mode, there are status icons at the upper-right of the screen for each channel, showing the status
of the record and alarm in the channel, so that you can know whether the channel is recorded, or whether
there are alarms occur as soon as possible.

Table 3-1

3.2

3.2.1

In live view mode, there are many functions provided. The functions are listed below.

When the aux output is enabled, the main output cannot perform any operation, and you can do some basic
operation on the live view mode for the Aux output.

Table 3-2

Description of Live View Icons

Alarm (video loss, video tampering, motion detection, sensor alarm, or VCA alarm)

Record (manual record, continuous record, motion detection, sensor alarm, or
VCA alarm triggered record)

Alarm & Record

Event/Exception (motion detection, sensor alarm, VCA alarm, or exception
information appears at the lower-left corner of the screen. Refer to Chapter 8.8
Setting Alarm Response Actions for details.)

Operations in Live View Mode

Right-Click Menu

Mouse Operation in Live View

Enable/disable the auto-switch of the screens.

Playback

Aux Monitor

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output interfaces. The priority level for the main and aux output is HDMI > VGA.
When both the HDMI and VGA are connected, the HDMI is used as main output and

ERI-Q10x-Px NVR User Manual

Icon

Description

Icon

Description

Icon

Description

Enable/Disable

Manual Record

The dwell time of the live view configuration must be set before using Start Auto-switch.

The right-click menu varies by model. Refer to the actual GUI menu of the device.

3.2.2

On each channel’s screen, single click the mouse in the corresponding screen to display a quick setting toolbar.

Quick Setting Toolbar in Live View Mode

Figure 3-1

Table 3-3

record during the last five minutes.

moving the sliding bar from to . You can also scroll the mouse wheel to control the zoom in/out.

Description of Quick Setting Toolbar Icons

/

PTZ Control

Face Detection

Close

Instant Playback shows only the record in the last five minutes. If no record is found, it means there is no

Digital Zoom zooms in the live image. You can zoom in the image to different proportions (1 to 16x) by

Instant Playback

Digital Zoom

Live View Strategy

Main/Sub-Stream

Quick Setting Toolbar

/

Mute/Audio on

Image Settings

Information

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Figure 3-2

Digital Zoom

ERI-Q10x-Px NVR User Manual

Image Settings icon can be selected to enter the Image Settings menu. You can set the image parameters

such as brightness, contrast, saturation, and hue.

Figure 3-3

Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency.

Image Settings – Customize

Figure 3-4

Move the mouse onto the icon to show the real-time stream information, including the frame rate,

bitrate, resolution, and stream type.

Live View Strategy

Figure 3-5

Information

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Adjusting Live View Settings

3.3

Purpose:

Live View settings can be customized according to different needs. You can configure the output interface,
dwell time for screen to be shown, the screen number for each channel, etc.

Go to Menu > Configuration > Live View.

1.

Figure 3-6

Live View-General

The settings available in this menu include:

• Video Output Interface: Designates the output for which to configure the settings. Only VGA/ HDMI

is selectable by default.

• Live View Mode: Designates the display mode to be used for Live View.

• Dwell Time: T

Live View.

• Volume: Adjust the volume of live view, playback for the selected output interface.

• Event Output: Designates the output to show event video.

• Full Screen Monitoring Dwell Time: The time in seconds to show alarm event screen.

Set camera order.

2.

he time in seconds to dwell between switching of channels when enabling auto-switch in

TM

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Figure 3-7

Live View Camera Order

• Select a View mode in . Up to 36-screen display is supported for 32-ch NVR.

• Select the small window, and double-click on the channel number to display the channel on the

window.

• If you do not want the camera to be displayed on the live view interface, click the corresponding to

stop it.

• You can also click the icon to start live view for

• Click Apply to save the settings.

Set the stream type for the camera’s live view.

3.

• Click More Settings to enter the more settings interface.

• Select the camera to configure from the list.

• Set the stream type to Main Stream, Sub-Stream, or Auto.

all the channels and click to stop all live views.

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• Click Apply to save the settings.

Figure 3-8

Stream Type Settings

• (Optional) Click Copy to copy the stream type settings of the current camera to other camera(s).

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Chapter 4 PTZ Controls

Configuring PTZ Settings

4.1

Purpose:

Follow the procedure to set the PTZ parameters. Configure the PTZ parameters before you control the PTZ
camera.

1.

Go to M

Click PTZ Parameters to set the PTZ parameters.

2.

enu > Camera > PTZ.

Figure 4-1

PTZ Settings

Figure 4-2

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PTZ- General

ERI-Q10x-Px NVR User Manual

Choose the camera for PTZ setting in the Camera drop-down list.

3.

Enter the PTZ camera parameters.

4.

All the parameters should be exactly the same as the PTZ camera parameters.

5.

Click A

4.2

Before You Start:

Make sure that the presets, patrols, and patterns are supported by the PTZ protocols.

4.2.1

Purpose:

Follow the steps to set the Preset location you want the PTZ camera to point to when an event takes place.

Go to Menu > Camera > PTZ.

1.

pply to save the settings.

Setting PTZ Presets, Patrols, and Patterns

Customizing Presets

Figure 4-3

Use the directional button to wheel the camera to the location where you want to set the preset. Zoom

2.
and focus operations can be recorded in the preset as well.

Enter the preset no. (1 to 255) in the preset text field.

3.

Click Set to link the location to the preset.

4.

Repeat steps 2-3 to save more presets.

5.

Click Clear to clear the location information of the preset, or click Clear All to clear the location

6.
information of all the presets.

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PTZ Settings

ERI-Q10x-Px NVR User Manual

4.2.2

Purpose:

This feature enables the camera to point to a specified position such as a window when an event takes place.

1.

2.

3.

Calling Presets

Click the PTZ button in the lower-right corner of the PTZ setting interface, or press the PTZ button on the

front panel, or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the
right-click menu to show the PTZ control panel.

Choose C
Click the button to show the general settings of the PTZ control.

amera in the drop-down list.

Figure 4-4

Click to enter the preset no. in the corresponding text field.

4.

Click Call Preset to call it.

5.

4.2.3

Purpose:

Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before
moving on to the next key point. The key points correspond to the presets. The presets can be set following
the steps above in Customizing Presets.

1.

Customizing Patrols

Go to Menu > Camera > PTZ.

PTZ Panel - General

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Select patrol no. in the drop-down patrol list.

2.

Click Set to add key points for the patrol.

3.

Figure 4-5

PTZ Settings

Figure 4-6

Configure key point parameters such as the key point no., duration to stay at one key point, and patrol

4.
speed. The key point corresponds to the preset. Key Point No. determines the order the PTZ will follow
while cycling through the patrol. Duration refers to the time span to stay at the corresponding key point.
Speed defines the speed the PTZ will move from one key point to the next.

Click Add to add the next key point to the patrol. Click OK to save the key point to the patrol.

5.

To delete all the key points, click Clear for the selected patrol, or click Clear All to delete all the key points

6.
for all patrols.

4.2.4

Purpose:

Calling a patrol moves the PTZ according the predefined patrol path.

1.

Calling Patrols

Click the P

front panel, or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the
right-click menu to show the PTZ control panel.

TZ button in the lower-right corner of the PTZ setting interface, or press the PTZ button on the

Key point Configuration

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Click the button to show the general settings of the PTZ control.

2.

Figure 4-7

Select a patrol in the drop-down list and click Call Patrol to call it.

3.

You can click Stop Patrol to stop calling it.

4.

PTZ Panel - General

4.2.5

Purpose:

Patterns can be set by recording the PTZ movement. Call the pattern to make the PTZ move according to the
predefined path.

1.

Customizing Patterns

Go to Menu > Camera > PTZ.

Figure 4-8

PTZ Settings

Choose pattern number in the drop-down list.

2.

Click Start and click corresponding buttons in the control panel to move the PTZ camera, and click Stop to

3.
stop it. The PTZ movement is recorded as the pattern.

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4.2.6

Purpose:

Follow the procedure to move the PTZ camera according to the predefined patterns.

1.

2.

Calling Patterns

Click PTZ in the lower-right corner of the PTZ setting interface, or press the PTZ button on the front panel,

or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu
to show the PTZ control panel.

Click the button to show the general settings of th

e PTZ control.

Figure 4-9

PTZ Panel - General

Click Call Pattern to call it.

3.

Click Stop Pattern to stop calling it.

4.

4.2.7

Purpose:

Linear Scan can be enabled to trigger a horizantal direction scan in the predefined range.

1.

Customizing Linear Scan Limit

Go to Menu > Camera > PTZ.

Figure 4-10

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PTZ Settings

ERI-Q10x-Px NVR User Manual

Use the directional button to wheel the camera to the location you want to set as the limit, and click the

2.
Left Limit or Right Limit button to link the location to the corresponding limit.

The speed dome starts linear scan from the left limit to the right limit, and you must set the left limit
on the left side of the right limit, as well the angle from the left limit to the right limit should be no
more than 180°.

4.2.8

Calling Linear Scan

Before operating this function, make sure the connected camera supports linear scan and is in
HIKVISION protocol.

Purpose:

Follow the procedure to call the linear scan in the predefined scan range.

Click PTZ in the lower-right corner of the PTZ setting interface, or press the PTZ button on the front panel,

1.
or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode.

Click the button to show the one-touch function of the PTZ control.

2.

Figure 4-11

Click Linear Scan to start the linear scan and click Linear Scan again to stop it.

3.

You can click Restore to clear the defined left limit and right limit data, and the dome needs to reboot to

4.
make settings take effect.

4.2.9

One-Touch Park

PTZ Panel - One-touch

Before operating this function, make sure the connec
HIKVISION protocol.

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ted camera supports linear scan and is in

ERI-Q10x-Px NVR User Manual

Purpose:

Certain speed domes can be configured to start a predefined park action (scan, preset, patrol, etc.)
automatically after a period of inactivity (park time).

Click PTZ in the lower-right corner of the PTZ setting interface, or press the PTZ button on the front panel,

1.
or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode.

Click the button to show the one-touch function of the PTZ control.

2.

Figure 4-12

PTZ Panel – One-touch

There are three one-touch park types selectable. Click the corresponding button to activate the park

3.
action.

• Park (Quick Patrol): The dome starts patrol from predefined preset 1 to preset 32 in order after the

park time. Undefined presets will be skipped.

• Park (Patrol 1): T

• Park (Preset 1): The dome moves to the predefined preset 1 location after the park time.

he dome starts to move according to predefined patrol 1 path after the park time.

The park time can be set only through the speed dome configuration interface. Default value is 5s.

Click the button again to deactivate it.

4.

4.2.10

To enter the PTZ control panel, there are two ways supported.



 OPTION 1



PTZ Control Panel

In the PTZ settings interface, click PTZ on the lower-right corner (next to the Back button).



 OPTION 2



In Live View mode, press the PTZ Control button on the front panel or on the remote control, or choose
the PTZ Control icon , or select the PTZ option in the right-click menu.

Click Configuration on the control panel to enter the PTZ Settings interface.

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Icon

Description

Icon

Description

Icon

Description

Direction button

button

The speed of the

PTZ movement

Image

Centralization

Switch to the

interface

Switch to the

interface

Start pattern/

patrol

Stop the

movement

In PTZ control mode, the PTZ panel will be displayed when a mouse is connected to the device. If no
mouse is connected, the icon appears in the lower-left corner of the window, indicating that
this camera is in PTZ control mode.

Figure 4-13

PTZ Panel

Table 4-1

Description of the PTZ panel icons

and auto-cycle

3D-Zoom

Switch to the PTZ
control interface

Previous item

patrol/pattern

Zoom+, Focus+,
Iris+

Light on/off

one-touch control

Next item

Exit

Zoom-, Focus-,
Iris-

Wiper on/off

Menu

general settings

Minimize windows

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Chapter 5 Recording Settings

Configuring Parameters

5.1

Purpose:

Define the parameters that affect the image quality such as transmission stream type, resolution, etc.

Before You Start:

1.

Make sure that the HDD has been installed. If not, i

Figure 5-1

Check the storage HDD mode.

2.

• Click Advanced to check the HDD storage mode.

nstall and initialize an HDD (Menu > HDD > General).

HDD- General

• If the HDD mode is Quota, set the maximum record capacity. For detailed information, see Chapter

10.2 Configuring Quota Mode.

Go to Menu > Record > Parameters.

3.

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Figure 5-2

Set recording parameters.

4.

• Select Record to configure. You can configure the stream type, the resolution, and other parameters

upon demand.

Recording Parameters

• Enable H.264+ Mode: check the checkbox to enable this mode. Once enabled, the Max. Bitrate Mode,

Max. Bitrate (Kbps), and Max. Bitrate Range Recommend are not configurable. Enabling it helps to

ensure high video quality with a lowered bitrate.

The function is available only for IP cameras that s

• Click More Settings to set advanced recording parameters, and then click OK to finish editing.

upport H.264+ streaming.

Figure 5-3

Recording Parameters-More Settings

• Pre-Record: The time set to record before the scheduled time or event. For example, if an alarm

triggers the recording at 10:00, if you set the pre-record time to 5 seconds, the camera records it at
9:59:55.

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• Post-Record: The time you set to record after the event or the scheduled time. For example, when an

alarm triggered recording ends at 11:00, if you set the post-record time as 5 seconds, it records till
11:00:05.

• Expired Time: The expired time is the longest time for a record file to be kept in the HDD, if the

deadline is reached, the file will be deleted. You can set the expired time to 0, and then the file will not
be deleted. The actual retention time for the file should be determined by the capacity of the HDD..

• Record Audio: Check the checkbox to enable audio recording.

• Video Stream:

you can record for a longer time with the same storage space.

• Click Apply to save the settings.

Main stream and sub-stream are selectable for recording. When you select sub-stream,

You can enable the ANR (Automatic Network Replenishment) function via the Web browser
(Configuration > Storage > Schedule Settings > Advanced) to save the video files in the IP camera
when the network is disconnected, and synchronize the files to the NVR when the network is
resumed.

The parameters of Main Stream (Event) are read-only.

• Parameter Settings for Sub-stream

• Enter the Sub-stream tab page.

Figure 5-4

• Configure the camera parameters.

• Click Apply to save the settings.

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Sub-stream Parameters

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Configuring Recording Schedule

5.2

Purpose:

Set the recording schedule, and then the camera automatically starts/stops recording according to the
configured schedule.

Go to Menu > Record > Schedule.

1.

Configure the Record Schedule.

2.

• Select Record Schedule.

Figure 5-5

Different recording types are marked in different color icons.

• Continuous: scheduled recording.

• Event: recording triggered by all event triggered alarm.

• Motion: recording triggered by motion detection.

• Alarm: recording triggered by alarm.

• M/A: recording triggered by either motion detection or alarm.

• M&A: recording triggered by motion detection and alarm.

Choose the camera you want to configure.

Select the Enable Schedule checkbox.

Click Edit or click on the color icon under the edit button and draw the schedule line on the panel.

3.

Edit the Schedule

• In the message box, choose the day for which you want to set schedule.

Record Schedule

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Figure 5-6

• Click the icon to set the accurate time of the schedule.

Recording Schedule Interface

• To schedule an all-day recording, check the All Day checkbox.

Figure 5-7

• To arrange other schedule(s), leave the All Day checkbox blank and set the Start/End time.

Edit Schedule

Up to eight periods can be configured for each day. Time periods cannot overlap.

Select the record type in the drop-down list.

4.

To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and VCA (Video
Content Analysis) triggered recording and capture, you must configure the motion detection
settings, alarm input settings or VCA settings as well. For detailed information, refer to Chapter 8.1 ,
Chapter 8.2 , and Chapter 5.5 .

VCA settings are available only to smart IP cameras.

Repeat the above edit schedule steps to schedule recording for other days of the week. Click Copy
to enter the Copy to interface to copy the schedule settings to other days.

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Click Apply in the Record Schedule interface to save the settings.

5.

Draw the Schedule

6.

• Click on the color icons, you can choose the schedule type as continuous or event.

Figure 5-8

• Click Apply to validate the settings.

• (Optional) To use the settings for other channels, click Copy and choose the channel to copy to.

Click Apply to save the settings.

7.

Configuring Motion Detection Recording

5.3

Purpose:

Follow the steps to set the motion detection parameters. In live view mode, if a motion detection event takes
place, the NVR can analyze it and perform actions to handle it. Enabling motion detection can trigger certain
channels to start recording or trigger full screen monitoring, audio warning, notify the surveillance center, etc.

Go to Menu > Camera > Motion.

1.

Draw the Schedule

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Configure Motion Detection

2.

Figure 5-9

Motion Detection

• Choose camera you want to configure.

• Check the Enable Motion Detection checkbox.

• Drag and draw the area for motion detection with the mouse. To set motion detection for the entire

area shot by the camera, click Full Screen. To clear the motion detection area, click Clear.

By default, Dynamic Analysis for Motion is enabled. When motion detection is triggered, green
frames around the moving targets in the motion detection area will be displayed on the live video.

Figure 5-10

• Click Settings, and the channel information message box pops up.

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Motion Detection- Mask

ERI-Q10x-Px NVR User Manual

Figure 5-11

• Select the channels for which you want the motion detection event to trigger recording.

• Click Apply to save the settings.

• Click OK to go back to the upper level menu.

• Exit the Motion Detection menu.

Motion Detection Handling

Edit the Motion Detection Record Schedule. For detailed configuration information.

3.

Configuring Alarm Triggered Recordings

5.4

Alarm triggered recordings are possible only if using cameras with alarm inputs.

Purpose:

Follow the procedure to configure alarm triggered recordings.

1.

Go to M

enu > Configuration > Alarm.

Figure 5-12

Click the Alarm Input tab and set the alarm parameters.

2.

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Alarm Settings

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Figure 5-13

• Select Alarm Input number and configure alarm parameters.

• Choose N.O. (normally open) or N.C. (normally closed) for alarm type.

• Check the Enable checkbox.

• Click Settings.

Alarm Settings- Alarm Input

Figure 5-14

• Choose the alarm triggered recording channel.

• Check the checkbox to select channel.

• Click A

• Click OK to back to the upper level menu.

Repeat the above steps to configure other alarm input parameters.

3.

If the settings can also be applied to other alarm inputs, click Copy and choose the alarm input number.

4.

pply to save settings.

Alarm Settings

Figure 5-15

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Copy Alarm Input

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Edit the Alarm triggered record in the Record Schedule setting interface. For the detailed schedule

5.
configuration information.

Configuring VCA Event Recording

5.5

Purpose:

You can configure the recording triggered by the line crossing detection and intrusion detection alarm events.

1.

Go to M

Configure the detection rules for the line crossing detection or intrusion detection.

2.

enu > Camera > VCA.

Figure 5-16

VCA Settings

Click the icon to configure the alarm linkage actions for the VCA events.

3.

• Select Trigger Channel tab and channel(s) to start to record when a VCA alarm is triggered.

• Click Apply to save the settings

Figure 5-17

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Set Trigger Camera of VCA Alarm

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Enter Record Schedule settings interface (Menu > Record > Schedule > Record Schedule), and then set

4.
VCA as the record type.

Manual Recording

5.6

Purpose:

Follow the steps to set parameters for the manual record. Using manual record, you need to manually cancel
the record. The manual recording is prior to the scheduled recording.

1.

Go to M

enu > Manual, or press the REC/SHOT button on the front panel.

Figure 5-18

Manual Record

Enable Manual Record.

2.

• Select Record on the left bar.

• Click the status button before camera number to change to .

Disable manual record.

3.

Click the status button to change to .

4.

Green icon means that the channel is configured the record schedule. After rebooting, all the
manual records enabled will be canceled.

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Configuring Holiday Recording

5.7

Purpose:

Follow the steps to configure the record schedule on holiday for that year. You may want to have different
plans for recording on holidays.

Enter the Record setting interface, Menu > Record > Holiday.

1.

Enable Edit Holiday schedule.

2.

• Click to enter the Edit interface.

Figure 5-19

Figure 5-20

Holiday Settings

Edit Holiday Settings

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• Check the Enable Holiday checkbox.

• Select Mode from the drop-down list.

• There are three different modes for the date format to configure holiday schedule.

• Set the start and end date.

• Click Apply to save settings.

Click OK to exit the Edit interface.

3.

Enter the Record Schedule settings interface to edit the holiday recording schedule.

4.

Files Protection

5.8

Purpose:

You can lock the recording files or set the HDD property to Read-only to protect the record files from being
overwritten.

5.8.1

Lock File when Playback

1.

2.

Locking the Recording Files

Go to Menu > Playback.
Check the checkbox of channel(s) in the channel list and then double-click to select a date on the calendar.

Figure 5-21

During playback, click the button to lock the current recording file.

3.

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Normal Playback

ERI-Q10x-Px NVR User Manual

In the multi-channel playback mode, clicking the button will lock all the record files related to
the playback channels.

Click to pop up the file management interface. Click Locked File to check and export the locked files.

4.

Figure 5-22

In the File Management interface, click to change it to to unlock the (unprotect) the file.

5.

Lock File when Exporting

1.

Go to M

enu > Export.

Locked File Management

Figure 5-23

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Export

ERI-Q10x-Px NVR User Manual

Select the channels you want to investigate by checking the checkbox.

2.

Configure the record type, file type, and start/end time.

3.

Click Search to show the results.

4.

Figure 5-24

Protect the record files.

5.

• Find the record files you want to protect, and then click the icon, which will turn to indicating

that the file is locked.

Export Search Result

Incomplete record files cannot be locked.

• Click to change it to to unlock the file. The file is not protected.

Unlocking Attention

5.8.2

Figure 5-25

Setting HDD Property to Read-only

Go to Menu > HDD.

1.

Figure 5-26

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HDD General

ERI-Q10x-Px NVR User Manual

Click to edit the HDD you want to protect.

2.

Figure 5-27

Set the HDD property to Read-only.

3.

HDD General- Editing

Click OK to save settings and return to the upper level menu.

4.

You cannot save files to a read-only HDD. To save files to the HDD, change the property to R/W.

If there is only one HDD and it is set to Read-only,
mode is available.

If you set the HDD to Read-Only when the NVR is saving files to it, the file will be saved in the next
R/W HDD. If there is only one HDD, the recording will be stopped.

the NVR can’t record any files. Only live view

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Chapter 6 Playback

Playing Back Record Files

6.1

6.1.1

Purpose:

Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported.

Instant Playback by Channel

1.

Instant Playback

Choose a channel in live view mode and click the button in the quick setting toolbar.

In instant playback mode, only record files recorded during the last five minutes on this channel will
be played back.

Figure 6-1

6.1.2

Playback by Channel

1.

2.

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Playing Back by Normal Search

Enter the Playback interface.
Right-click a channel in live view mode and select Playback from the menu.

Instant Playback Interface

ERI-Q10x-Px NVR User Manual

Figure 6-2

Right-click Menu under Live View

Pressing the numerical buttons will switch playback to the corresponding channels during playback
process.

Playback by Time

Purpose:

Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel
switch are supported.

1.

Go to M
Select Normal/Smart in the drop-down list on the top-left side.

2.

Select a camera in the camera list.

3.

Select a date in the calendar and click the button on the left toolbar to play the video.

4.

enu > Playback.

Figure 6-3

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Playback Calendar

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If there are record files for that camera in that day, in the calendar, the icon for that day is displayed in
different colors for different recording types: blue for continuous recording and red for event recording.

Click to start playing the continuous recorded files.

5.

Playback Interface

Use the toolbar on the bottom of the playback interface to control the playing progress.

Figure 6-4

Figure 6-5

Click the channel(s) to execute simultaneous playback of multiple channels.

Playback Interface

Toolbar of Playback

The indicates the start/end time of the recorded video files.

Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar
to locate specific frames.

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Item

Button

Operation

Button

Operation

Smart

Operations

Playing

Time Bar

Table 6-1

Search

Control

Detailed Explanation of Playback Toolbar

Draw quadrilateral for the
motion detection

Set full screen for motion
detection

Draw quadrilateral for the
intrusion detection

/

/

Audio on/Mute

Digital Zoom

Add default tag

File management for video clips,
captured pictures, locked files
and tags

Pause/Play

Slow forward

30s forward

/

/

Search the matched video

Draw line for the line crossing
detection

Filter video files by setting the
target characters

Start/Stop clipping

Lock File

Add customized tag

Reverse play/Pause

Stop

30s reverse

Scaling

Next day

Previous day

Previous/Next period

Play the time bar in 1 hour

Play the time bar in 6 hours

Fast forward

Play the time bar in 30 minutes
(default)

Play the time bar in 2 hours

Play the time bar in 24 hours

Refer to Chapter 3.2.4 Fisheye Expansion for description and operation of the fisheye expansion.

256x playing speed is supported.

6.1.3

Purpose:

The smart playback function provides an easy way to get through the less relevant information. When you
select smart playback mode, the system will analyze the video containing the motion or VCA information,
mark it in green, and play it at normal speed while the video without motion will be played at 16x speed. The
smart playback rules and areas are configurable.

Playing Back by Smart Search

Before You Start:

To get the smart search result, the corresponding event type must be enabled and configured on the IP
camera.

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Go to Menu > Playback.

1.

Select the Normal/Smart in the drop-down list on the top-left side.

2.

Select a camera in the camera list.

3.

Select a date in the calendar and click on the left toolbar to play the video file.

4.

Figure 6-6

Click to switch to playback by smart search.

5.

Set the rules and areas for smart search of line crossing detection, intrusion detection, or motion detection

6.
event triggered recording.

• Motion Detection

Click , and then hold the mouse on the image to draw the mouse to set the detection area
manually. You can also click the button to set the full screen as the detection area.

• Line Crossing Detection

Select , and click on the image to specify the start point and end point of the line.

• Intrusion Detection

Click , and specify four points to set a quadrilateral region for intrusion detection. Only one region
can be set.

7.

(Optional) Click to filter the searched video files

and age of the human and whether he/she wears glasses.

Playback by Smart Search

by setting the target characters, including the gender

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Figure 6-7

Set Result Filter

6.1.4

Purpose:

Play back record files on one or several channels searched by event type (e.g., alarm input, motion detection,
and VCA).

1.

2.

3.

Playing Back by Event Search

Go to Menu > Playback.
Select the Event in the drop-down list on the top-left side.
Set the major type to Alarm Input, Motion, or VCA as the event type.

We take playback by VCA as the example in the following instructions.

Figure 6-8

Select the minor type of VCA from the drop-down list.

4.

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Event Search Interface

ERI-Q10x-Px NVR User Manual

For configuring the VCA recording, refer to Chapter 5.5 Configuring VCA Event Recording and
Capture; for VCA detection type details, refer to Chapter 9 VCA Alarm.

Select the camera(s) to search, and set the Start time and End time.

5.

Click Search to get the search result information. Refer to the right-side bar for the results.

6.

Select a result item and click to play back the file.

7.

Pre-play and post-play can be configured.

Enter the Synch Playback interface to select the camera(s) for synchronous playback.

8.

Figure 6-9

Enter the playback interface. Use the toolbar on the bottom of the playback interface to control playing.

9.

Synch Playback Interface

Figure 6-10

Click or to select the previous or next event. Refer to Table 6.1 for the description of buttons on

10.
the toolbar.

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Interface of Playback by Event

ERI-Q10x-Px NVR User Manual

6.1.5

Purpose:

Video tags allow you to record related information such as people and location of a certain time point during
playback. Use video tag(s) to search for record files and position time points.

Before playing back by tag:

1.

2.

Playing Back by Tag

Go to M
Search and play back the record file(s). Refer to Chapter 6.1.1 for detailed information about searching for

and playing back record files.

enu > Playback.

Figure 6-11

Click to add the default tag.

3.

Click to add a customized tag and input the tag name.

4.

Interface of Playback by Time

A maximum of 64 tags can be added to a single video file.

Tag Management

Click to enter the File Management interface, and click Tag to manage the tags. You can check, edit, and
delete tag(s).

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Figure 6-12

Playing Back by Tag

Select Tag from the drop-down list in the Playback interface.

1.

Choose channels, edit the start time and end time, and click Search to enter the Search Result interface.

2.

Tag Management Interface

Figure 6-13

Interface of Playback by Tag

You can enter keywords into the textbox to search for tags on command.

Click to play back the selected tag file.

3.

Click Back to go back to the search interface.

4.

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Figure 6-14

Interface of Playback by Tag

Pre-play and post-play can be configured.

You can click or to select the previous or next tag. Refer to Table 6.1 for the description of
buttons on the toolbar.

6.1.6

Purpose:

Play back record file(s) associated with channels after searching system logs.

1.

2.

3.

Playing Back by System Logs

Go to Menu > Maintenance > Log Information.
Click Log Search to enter Playback by System Logs.
Set search time and type, and click Search.

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Figure 6-15

System Log Search Interface

Choose a log with record file and click to enter the Playback interface.

4.

If there is no record file at the time point of the log, a “No result found” message box will pop up.

Figure 6-16

Result of System Log Search

Playback Interface. Use the Playback interface bottom toolbar to control playing.

5.

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Figure 6-17

Interface of Playback by Log

6.1.7

Purpose:

Perform the following steps to look up and play back files in external devices.

1.

2.

3.

Playing Back External Files

Go to Menu > Playback.
Select the External File in the drop-down list on the top-left side.

• The files are listed in the right-side list.

• Click to refresh the file list.

Select and click to play the file. Adjust playback speed by clicking and .

Figure 6-18

6.1.8

Purpose:

The video files can be played in multiple sub-periods simultaneously on the screens.

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Playing Back by Sub-Periods

Interface of External File Playback

ERI-Q10x-Px NVR User Manual

Go to Menu > Playback.

1.

Select Sub-periods from the drop-down list in the upper-left corner of the page to enter the Sub-periods

2.
Playback interface.

Select a date and start playing the video file.

3.

Select the Split-Screen Number from the drop-down list. Up to 16 screens are configurable.

4.

Figure 6-19

Interface of Sub-periods Playback

According to the defined number of split-screens, the video files on the selected date can be divided
into average segments for playback. E.g., if there are video files existing between 16:00 and 22:00,
and the 6-screen display mode is selected, then it can play the video files for 1 hour on each screen
simultaneously.

Auxiliary Playback Functions

6.2

6.2.1

Purpose:

Play video files frame-by-frame, to check the video image details when abnormal events happen.

Using a Mouse:

Go to Menu > Playback.

• To Play Back the Record File: C

Playing Back Frame-by-Frame

lick the button until the speed changes to Single Frame, then one click

on the playback screen represents playback of one frame.

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• To Reverse Play Back the Record File: Click the button until the speed changes to Single Frame and

one click on the playback screen represents reverse playback of one frame. It is also possible to use the
button in the toolbar.

Using the Front Panel

Click the to set the speed to Single Frame. One click on the button, one click on the playback screen
or Enter button on the front panel, represents playback or reverse playback of one frame.

6.2.2

Hold the mouse down and drag on the time bar to get a fast view of the video files.

1.

Fast View

Enter the playback interface and start to play the video files.

Figure 6-20

Use the mouse to hold and drag through the playing time bar to fast view the video files.

2.

Release the mouse at the required time point to enter the full-screen playback.

3.

Playback Interface

The fast view is supported only in the 1x single-camera playback mode.

6.2.3

1.

2.

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Digital Zoom

Click the on the playback control bar to enter the Digital Zoom interface.
You can zoom into the image at different magnifications (1 to 16x) by moving the sliding bar from to

. You can also scroll the mouse wheel to control the zoom in/out.

ERI-Q10x-Px NVR User Manual

Figure 6-21

Right-click the image to exit the digital zoom interface.

3.

Draw Area for Digital Zoom

6.2.4

You can manage the video clips, locked files, and tags you have added in the playback mode.

1.

2.

File Management

Enter the playback interface.
Click on the toolbar to enter the file management interface.

Figure 6-22

You can view saved video clips, lock/unlock files, and edit the tags that you added in the playback mode.

3.

(Optional) Select items and click Export All or Export to export clips/files/tags to the local storage device.

4.

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File Management

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Chapter 7 Backup

Backing up Record Files

7.1

7.1.1

Purpose:

The record files can be backed up to various devices such as USB devices (USB flash drives, USB HDDs, USB
writer), SATA writer, and e-SATA HDD.

Back up using USB flash drives or USB HDDs.

1.

2.

3.

Backing up by Normal Video Search

Go to Menu > Export > Normal.
Select the cameras to search.
Set search condition and click Search to enter the search result interface. The matched video files are

displayed in Chart or List display mode.

Figure 7-1

Select video files or pictures from the chart or list to export.

4.

Click to play the record file if you want to check it.

5.

Check the checkbox before the record files you want to back up.

6.

Normal Video Search for Backup

The size of the currently selected files is displayed in the lower-left corner of the window.

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Figure 7-2

Export the video files or picture files.

7.

Click Export All to export all the files, or you can select recording files you want to back up, and click

8.
Export to enter the Export interface.

Result of Normal Video Search for Backup

If the inserted USB device is not recognized, do the following:

1) Click Refresh.

2) Reconnect device.

3) Check for compatibility from vendor.

4) You can also format USB flash drives or USB HDDs via the device.

Figure 7-3

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Export by Normal Video Search using USB Flash Drive

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Stay in the Exporting interface until all record files are exported with the “Export finished” message box.

9.

Figure 7-4

Export Finished

Backing up video files using a USB writer or SATA writer has the same operating instructions. Refer
to steps described above.

7.1.2

Purpose:

Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer, or
eSATA HDD. Quick Backup and Normal Backup are supported.

1.

2.

3.

Backing up by Event Search

Go to Menu > Export > Event.
Select the cameras to search.
Select the event type to alarm input, motion, or VCA.

Figure 7-5

Set search condition and click Search to enter the search result interface. The matched video files are

4.
displayed in Chart or List display mode.

Select video files from the chart or list interface to export.

5.

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Event Search for Backup

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Figure 7-6

Export the video files. Refer to step 5 of Chapter 7.1.1 Backing up by Normal Video Search for details.

6.

Result of Event Search

7.1.3

Purpose:

You may select video clips in playback mode to export directly during Playback, using USB devices (USB flash
drives, USB HDDs, USB writer), SATA writer.

1.

2.

3.

Backing Up Video Clips

Enter the Playback interface (refer to Chapter 6.1 Playing Back Record Files).
During playback, use the or buttons in the playback toolbar to start or stop clipping record file(s).

Click to enter the file management interface.

Figure 7-7

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Video Clips Export Interface

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Export the video clips in playback. Refer to step 5 of Chapter 7.1.1 Backing up by Normal Video Search.

4.

Managing Backup Devices

7.2

Manage USB flash drives, USB HDDs, and eSATA HDDs.

Enter the Export interface.

1.

Figure 7-8

Backup device management.

2.

1) Click New Folder to create a new folder in the backup device.

2) Select a record file or folder in the backup device, and click the button to delete it.

3) Click Erase to erase the files from a re-writable CD/DVD.

4) Click Format to format the backup device.

Storage Device Management

If the inserted storage device is not recognized:

1) Click Refresh.

2) Reconnect device.

3) Check for compatibility from vendor.

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Chapter 8 Alarm Settings

Setting Motion Detection Alarm

8.1

Go to Menu > Camera > Motion to enter the Camera Management Motion Detection interface and choose

1.
a camera for which to set up motion detection.

Set up detection area and sensitivity.

2.

1) Check the Enable Motion Detection checkbox and use the mouse to draw detection area(s), and drag

the sensitivity bar to set sensitivity.

By default, motion detection is enabled and configured to full screen.

2) Click and set alarm response actions.

Figure 8-1

Motion Detection Setup Interface

By default, Dynamic Analysis for Motion is enabled. When the motion is detected, a green frame
identifying moving targets in the motion detection area will be displayed on the live video.

Click Trigger Channel and select one or more channels to record or become full-screen monitoring when

3.
motion alarm is triggered, and click Apply to save the settings.

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Figure 8-2

Set up the channel’s arming schedule.

4.

• Select the Arming Schedule tab to set the handling actions arming schedule for the motion detection.

• Choose a day of the week (up to eight time periods can be set within each day).

Set Trigger Camera of Motion Detection

• Click Apply to save the settings

Time periods cannot repeat or overlap.

Figure 8-3

Click Handling to set up alarm response actions of motion alarm (refer to Chapter 8.8 Setting Alarm

5.
Response Actions).

Set Arming Schedule of Motion Detection

To set motion detection for another channel, repeat the above steps or click Copy in the Motion Detection

6.
interface to copy the settings to it.

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Setting Sensor Alarms

8.2

Setting sensor alarms are possible only if using cameras with alarm inputs/outputs.

Purpose:

Set the handling action of an external sensor alarm.

1.

Go to M
Select the Alarm Input tab to enter the Alarm Input Settings interface.

2.

Set up the handling action of the selected alarm input.

3.

enu > Configuration > Alarm.

Figure 8-4

Alarm Status Interface of System Configuration

1) Check Enable and click Setting to set up its alarm response actions.

Figure 8-5

(Optional) Enable the one-key disarming for local alarm input 1 (Local <- 1).

4.

1) Check Enable One-Key Disarming.

2) Click Settings to enter the linkage action settings interface.

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Alarm Input Setup Interface

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3) Select the alarm linkage action(s) you want to disarm for local alarm input 1. The selected linkage

actions include Full Screen Monitoring, Audible Warning, Notify Surveillance Center, Send Email, and
Trigger Alarm Output.

When the alarm input 1 (Local<-1) is enabled with one-key disarming, the other alarm input settings
are not configurable.

5.

Select the Trigger Channel tab and select one or mor

when an external alarm is input, and click Apply to save the settings.

Select Arming Schedule to set the arming schedule of handling actions.

6.

e channels to record or become full-screen monitoring

Figure 8-6

Choose a day of the week (a maximum of eight time periods can be set within each day), and click Apply to

7.
save the settings.

Set Arming Schedule of Alarm Input

Time periods cannot repeat or overlap.

Repeat the above steps to set up arming schedules for other days of the week. You can also use the
Copy button to copy an arming schedule to other days.

Select Linkage Action to set up alarm response actions of the alarm input (refer to Chapter 8.8 Setting

8.
Alarm Response Actions).

If necessary, select the PTZ Linking tab and set the PTZ linkage of the alarm input.

9.

Set PTZ linking parameters and click OK to complete the alarm input settings.

10.

Check whether the PTZ or speed dome supports PTZ linkage.

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One alarm input can trigger presets, patrols, or patterns of more than one channel. Presets, patrols,
and patterns are exclusive.

Figure 8-7

To set the handling action of another alarm input, repeat the above steps, or you can click the Copy button

11.
on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them.

Set PTZ Linking of Alarm Input

Figure 8-8

Detecting Video Loss Alarm

8.3

Purpose:

Detect video loss of a channel and take alarm response action(s).

Go to Menu > Camera > Video Loss to enter the Camera Management Video Loss interface, and select a

1.
channel you want to detect.

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Copy Settings of Alarm Input

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Figure 8-9

Set up handling action of video loss.

2.

1) Check the Enable Video Loss Alarm checkbox, and click the button to set up handling action of

video loss.

Set up the arming schedule of the handling actions.

3.

Video Loss Setup Interface

1) Select the Arming Schedule tab to set the channel’s arming schedule.

2) Choose one day of the week (up to eight time periods can be set within each day).

3) Click Apply to save the settings.

Time periods cannot repeat or overlap.

Figure 8-10

Set Arming Schedule of Video Loss

Select Linkage Action to set up alarm response action of video loss (refer to Chapter 8.8 Setting Alarm

4.
Response Actions).

5.

Click O

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K to complete the video loss settings of the channel.

ERI-Q10x-Px NVR User Manual

Detecting Video Tampering Alarm

8.4

Purpose:

Trigger alarm when the lens is covered and take alarm response action(s).

Go to Menu > Camera > Video Tampering to enter the Video Tampering interface of Camera Management

1.
and select a channel for which you want to detect video tampering.

Figure 8-11

Set the video tampering handling action of the channel.

2.

1) Check Enable Video Tampering Detection.

2) Drag the sensitivity bar to set a proper sensitivity level. Use the mouse to draw an area you want to

detect video tampering.

3) Click the button to set up handling action of video tampering.

3.

Set arming schedule and alarm response actions of th

1) Click Arming Schedule to set the arming schedule of handling actions.

2) Choose one day of the week (a maximum of eight time periods can be set within each day).

3) Click Apply to save the settings.

Video Tampering Setup Interface

e channel.

Time periods cannot repeat or overlap.

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Figure 8-12

Select Linkage Action to set up alarm response actions of video tampering alarm (refer to Chapter 8.8

4.
Setting Alarm Response Actions).

Click OK to complete the video tampering settings of the channel.

5.

Set Arming Schedule of Video Tampering

Line Crossing Detection Alarm

8.5

Purpose:

This function can be used to detect people, vehicles, and objects that cross a set virtual line. The line crossing
direction can be set as bidirectional, from left to right, or from right to left. You can set the duration for the
alarm response actions such as full screen monitoring, audible warning, etc.

1.

Go to M
Select the camera to configure the VCA.

2.

Set the VCA detection type to Line Crossing Detection.

3.

Check Enable to enable this function.

4.

Click to configure the trigger channel, arming schedule, and linkage actions for the line crossing

5.
detection alarm.

Click the Rule Settings button to set the line crossing detection rules.

6.

• Select the direction to A<->B, A->B or A<-B.

enu > Camera > VCA.

• A<->B: Only the arrow on the B side shows; when an object crosses the configured line in either

direction will be detected and alarms triggered.

• A->B:

• B->A: Only an object crossing the configured line from the B side to the A side can be detected.

• Click-and-drag the slider to set the detection sensitivity.

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Only an object crossing the configured line from the A side to the B side can be detected.

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• Sensitivity: Range [1-100]. The higher the value, the more easily the detection alarm is triggered.

• Click OK to save the rule settings and return to the line crossing detection settings interface.

Figure 8-13

Click and set two points in the preview window to draw a virtual line.

7.

Use to clear the existing virtual line and re-draw it.

8.

Set Line Crossing Detection Rules

Up to four rules can be configured.

Figure 8-14

Draw Line for Line Crossing Detection

Click Apply to activate the settings.

9.

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Intrusion Detection Alarm

8.6

Purpose:

The intrusion detection function detects people, vehicles, or other objects that enter and loiter in a
pre-defined virtual region, and certain actions can be taken when the alarm is triggered.

Go to Menu > Camera > VCA.

1.

Select the camera to configure the VCA.

2.

Select the VCA detection type to Intrusion Detection.

3.

Check Enable to enable this function.

4.

Click to configure the trigger channel, arming schedule and linkage actions for the line crossing

5.
detection alarm.

Click the Rule Settings button to set the intrusion detection rules. Set the following parameters.

6.

• Threshold: Range [1s-10s], the threshold for the time of the object loitering in the region. When the

duration of the object in the defined detection area is longer than the set time, the alarm will be
triggered.

• Sensitivity: Range [1-100]. Click-and-drag the slider to set the detection sensitivity. The value defines

the size of the object that will trigger the alarm. The higher the value, the more easily the detection
alarm can be triggered.

• Percentage:

trigger the alarm. For example, if the percentage is set as 50 percent, when the object enters the
region and occupies half of the whole region, the alarm is triggered.

Range [1-100]. Percentage defines the ratio of the in-region part of the object which can

Figure 8-15

Set Intrusion Crossing Detection Rules

Click OK to save the rule settings and go back to the line crossing detection settings interface.

7.

Click and draw a quadrilateral in the preview window by specifying four vertexes of the detection

8.

region, and right click to complete drawing. Only one region can be configured. You can use the to
clear the existing virtual line and re-draw it.

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Up to four rules can be configured.

Figure 8-16

Click Apply to save the settings.

9.

Handling Exceptions Alarm

8.7

Purpose:

Exception settings refer to the handling action of various exceptions, including the following examples:

• HDD Full: The HDD is full

• HDD Error: Writing HDD error or unformatted HDD

• Network Disconnected: Disconnected network cable

• IP Conflicted: Duplicated IP address

• Illegal Login: Incorrect user ID or password

• Record Exception: No space for saving recorded files

Go to Menu > Configuration > Exceptions to enter the System Configuration Exception interface and

1.
handle various exceptions (refer to Chapter 8.8 Setting Alarm Response Actions for detailed alarm
response actions).

Draw Area for Intrusion Detection

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Figure 8-17

Exceptions Setup Interface

Setting Alarm Response Actions

8.8

Purpose:

Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full
Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Upload Picture to FTP, Trigger Alarm
Output, and Send Email.

Event Hint Display

When an event or exception occurs, a hint can be displayed on the lower-left corner of the live view image.
You can click the hint icon to check the details. The event to be displayed is configurable.

1.

Go to M
Check the Enable Event Hint checkbox.

2.

enu > Configuration > Exceptions.

Figure 8-18

Click the icon to set the type of event to be displayed on the image.

3.

Event Hint Settings Interface

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Click OK to finish the settings.

4.

Figure 8-19

Event Hint Settings Interface

Full Screen Monitoring

When an alarm is triggered, the local monitor (VGA and HDMI™ monitor) displays in full screen the video
image from the alarming channel configured for full screen monitoring.

If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an
interval of 10 seconds (default dwell time). A different dwell time can be set by going to Menu >
Configuration > Live View > Full Screen Monitoring Dwell Time.

Auto-switch will terminate once the alarm stops, and you will be taken back to the Live View interface.

Select the channel(s) you want to make full screen monitoring in the Trigger Channel settings.

Audible Warning

Trigger an audible beep when an alarm is detected.

Notify Surveillance Center

Sends an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to
the PC installed with a remote client.

The alarm signal will be transmitted automatically a
configured. Refer to Chapter 11.2.6 Configuring More Settings for details.

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t detection mode when the remote alarm host is

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E-Mail Linkage

Send an e-mail with alarm information to a user or users when an alarm is detected. Refer to Chapter 9.2.5
for e-mail configuration details.

Trigger Alarm Output

Trigger an alarm output when an alarm is triggered.

1.

Go to M
Select an alarm output and set the alarm name and dwell time.

2.

Click Schedule to set the alarm output arming schedule.

3.

enu > Configuration > Alarm > Alarm Output.

If “Manually Clear” is selected in the Dwell Time drop-down list, you can clear it only by going to
Menu > Manual > Alarm.

Figure 8-20

Set up arming schedule of the alarm output.

4.

1) Choose one day of the week (up to eight time periods can be set within each day).

Alarm Output Setup Interface

Time periods cannot repeat or overlap.

Figure 8-21

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Set Arming Schedule of Alarm Output

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Repeat the above steps to set up an arming schedule for other days of the week. You can also use the

5.
Copy button to copy an arming schedule to other days.

Click OK to complete the video tampering settings of the alarm output no.

6.

You can also copy the above settings to another channel.

7.

Figure 8-22

Copy Settings of Alarm Output

Triggering or Clearing Alarm Output Manually

8.9

Purpose:

A sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dwell time
drop-down list of an alarm output, the alarm can be cleared only by clicking the Clear button in the following
interface.

1.

Select the alarm output you want to trigger or clear
Go to Menu > Manual > Alarm.

2.

Click Trigger/Clear to trigger or clear an alarm output.

3.

Click Trigger All to trigger all alarm outputs.

4.

Click Clear All to clear all alarm outputs.

5.

and perform related operations.

Figure 8-23

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Clear or Trigger Alarm Output Manually

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Chapter 9 Network Settings

Configuring General Settings

9.1

Purpose:

Network settings must be properly configured before you operate the NVR over a network.

1.

Go to M

enu > Configuration > Network > General.

Figure 9-1

Configure the following settings: Working Mode, NIC Type, IPv4 Address, IPv4 Gateway, MTU, and DNS

2.
Server.

Network Settings

If the DHCP server is available, you can click the DHCP checkbox to automatically obtain an IP address and

3.
other network settings from that server.

The internal NIC IPv4 address should be configured for the cameras connecting to the PoE or built-in
switch network interface of the NVR.

The valid value range of MTU is 500 to 9676.

Click Apply.

4.

Configuring Advanced Settings

9.2

9.2.1

Purpose

Hik-Connect enables the mobile phone app and the service platform page (www.hik-connect.com) to access
and manage your connected NVR, providing convenient remote access to the surveillance system.

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Configuring Hik-Connect