Hikvision ERI-Q104-P41, ERI-Q104-P42, ERI-Q108-P82, ERI-Q108-P84 Quick Start Guide

Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1

Quick Start Guide (QSG): ERI-Q10x-Px NVR

Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com

© 2018 Hikvision USA Inc. • All Rights Reserved • Any and all information, including, among others, wordings, pictures, and graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd., or its subsidiaries (hereinafter referred to as “Hikvision”).

This user manual (hereinafter referred to as “Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees, or representations, express or implied, regarding the Manual.

About this Manual: The Manual includes instructions for using and managing the product. Pictures, charts, images, and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version on the company Website (http://www.hikvision.com/us). Use this Manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties

of their respective owners.

Legal Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE, AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE, OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED FOR ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

Regulatory Information FCC Information

FCC Compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Conditions: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.

This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

Industry Canada ICES-003 Compliance: This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

Safety Instruction: These instructions are intended to ensure that the user uses the product correctly to avoid danger or property loss. The precautions are divided into “Warnings” and “Cautions.”

• Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

• In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Refer to technical specifications for detailed information.

• Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Refer to technical specifications for detailed information.

• Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard.

• Make sure that the plug is firmly connected to the power socket. When the product is mounted on wall or ceiling, the device shall be firmly fixed.

• If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then contact the service center.

• Make sure the power supply voltage is correct before using the device.

• Do not drop the device or subject it to physical shock.

• If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the device will not be used for an extended period, protect it from dirt.

• Do not place the device in extremely hot, cold, dusty, or damp locations, and do not expose it to high electromagnetic radiation. Do not operate product in outside of its stated environmental specs.

• To avoid heat accumulation, good ventilation is required for the operating environment.

• Keep the device away from liquids while in use.

• While in delivery, the device shall be packed in its original packing, or packing of the same durability.

• Regular part replacement: some equipment parts (e.g., electrolytic capacitor) shall be replaced regularly according to their average endurance time. The average time varies because of differences between operating environments and usage history, so regular checking is recommended for all users. Contact your dealer for more details.

• Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.

• If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the device yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.)

This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2004/108/EC, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE Directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information

WARNINGS: Follow these safeguards to prevent serious injury or death; serious injury or death may occur if any of the warnings are neglected.

CAUTIONS: Follow these precautions to prevent potential injury or material damage; injury or equipment damage may occur if any of the cautions are neglected.

see: www.recyclethis.info.

W H A T ’ S IN THE B OX



NVR Mouse

Power Supply



HDD Screws*

SATA Cable

* HDD Power Cable

* HDD*

QSG



No. Icon

Description



Make sure the following items are in your box:

M E N U TREE



*Installed

I N S T AL L A T I O N T I P S



• Ensure ample room for audio and video cables.

• When routing cables, ensure that the bend radius of the cables are no less than five times than its diameter.

• Ensure the NVR is grounded.

• Environmental temperature should be within the range of -10° to +55° C, +14° to +131° F.

• Environmental humidity should be within the range of 10% to 90%.

F R O N T PA N E L



Indicator turns green when DVR is powered up.

Indicator lights when data is being read from or written to HDD.

Indicator blinks when network connection is functioning properly.

1 LAN Connector for network

Input: 100 to 240 VAC

Output to

NVR

: 48 VDC

VGA DB-15 connector for VGA output. Displays local video output and menu.

HDMI HDMI video output connector

5 USB Inte

rface Universal Serial Bus (USB) port for additional devices

6 PoE/IP Camera

Inputs

PoE out and IP camera inputs

--- --- 8 AUDIO IN/OUT

RCA connectors

Ground

Grounding screw

R E A R PA N E L S



ERI-Q104-P4

48V

3 4 5 6

ERI-Q104-P8

LAN&USBVGA

No. Item Description

2 Power Supply

1 C O N N E CT I N G D EV I C E S

• Connect power supply to NVR and plug into 110 to 240 VAC outlet (surge suppressor recommended).

• Connect NVR to LAN using Cat 5e cable.

• Connect video monitor(s) to NVR using HDMI and/or VGA cables, as appropriate.

• Connect mouse to USB port (wireless mouse can be used in lieu of included mouse).

• Connect to audio I/O using RCA connectors.

• Turn power switch on. Power indicator LED will remain on to indicate unit is starting/on.

2S T A R T UP

• Proper startup is crucial to expanding the life of the NVR.

• Check the power supply is plugged into an electrical outlet.

• It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the device.

• The Power LED should turn green. The unit will start.

1. Enter the same password in the

Create

1. Use the mou

se to draw a pattern among the nine

If the

NVR logs out, you

must

3A C T I V AT I N G Y O U R D E V IC E

For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. You can also activate the device via Web Browser, SADP, or client software.

New Password and Confirm New Password text fields.

2. Enter a different password for IP Camera Activation (click icon to show

password to ensure you enter it correctly).

3. Click OK to save the password and activate the device.

STRONG PASSWORD RECOMMENDED

We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. We recommend that you reset your password regularly. Especially in high security systems, resetting the password monthly or weekly can better protect your product.

Figure 1-1 Set Admin Password

Clear-text password is supported. Click to show the password. Click again to hide.

• Using the Unlock Pattern for Login

You can configure a device unlock pattern for Admin login once the device is activated.

dots on the screen. Release the mouse when the pattern is done.

Connect at least four dots to draw the pattern. Each dot can be connected only once.

2. Draw the pattern again to confirm it. When the

two patterns match, the pattern is configured successfully.

3. You can use the unlock pattern for future logins.

Figure 1-2 Draw the Pattern

4 U S E R L O G IN

before operating the menu and other functions.

1. Select the User Name in the drop-down list.

2. Enter the Password.

3. Click OK to log in.

If the admin enters the wrong password seven times, the account will lock for 60 seconds. If an operator enters the wrong password five times, the account will lock for 60 seconds.

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