Hikvision DS-9664NI-I16 User Manual

Network Video Recorder

User Manual

Network Video Recorder User Manual

User Manual

Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be

“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,

changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to Network Video Recorder (device). The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS

HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,

AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

Network Video Recorder User Manual

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the

EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or

dispose of it at designated collection points. For more information see: www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for

specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

Network Video Recorder User Manual

Series

Model

DS-9600NI-I8

DS-9608NI-I8

DS-9616NI-I8

DS-9632NI-I8

DS-9664NI-I8

DS-9600NI-I16

DS-9616NI-I16

DS-9632NI-I16

DS-9664NI-I16

DS-7600NI-I2

DS-7608NI-I2

DS-7616NI-I2

DS-7632NI-I2

DS-7600NI-I2/P

DS-7608NI-I2/8P

DS-7616NI-I2/16P

DS-7632NI-I2/16P

DS-7700NI-I4

DS-7708NI-I4

DS-7716NI-I4

DS-7732NI-I4

DS-7700NI-I4/P

DS-7708NI-I4/8P

DS-7716NI-I4/16P

DS-7732NI-I4/16P

Applicable Models

This manual is applicable to the models listed in the following table.

Network Video Recorder User Manual

Symbol

Description

Provides additional information to emphasize or supplement important points of the main text.

Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.

Indicates a hazard with a high level of risk, which if not avoided, will result in death or serious injury.

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Network Video Recorder User Manual

Safety Instructions

 Proper configuration of all passwords and other security settings is the responsibility of the

installer and/or end-user.

 In the use of the product, you must be in strict compliance with the electrical safety

regulations of the nation and region. Please refer to technical specifications for detailed information.

 Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power

Source with 100~240 VAC, 48 VDC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information.

 Do not connect several devices to one power adapter as adapter overload may cause

over-heating or a fire hazard.

 Please make sure that the plug is firmly connected to the power socket.  If smoke, odor or noise rise from the device, turn off the power at once and unplug the power

cable, and then please contact the service center.

Preventive and Cautionary Tips

Before connecting and operating your device, please be advised of the following tips:

 Ensure unit is installed in a well-ventilated, dust-free environment.  Unit is designed for indoor use only.  Keep all liquids away from the device.  Ensure environmental conditions meet factory specifications.  Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of

dropping it may cause damage to the sensitive electronics within the unit.

 Use the device in conjunction with an UPS if possible.  Power down the unit before connecting and disconnecting accessories and peripherals.  A factory recommended HDD should be used for this device.  Improper use or replacement of the battery may result in hazard of explosion. Replace with

the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.

Network Video Recorder User Manual

Product Key Features

General

 Connectable to network cameras, network dome and encoders  Connectable to the third-party network cameras like Acti, Arecont, Axis, Bosch, Brickcom,

Canon, Panasonic, Pelco, Samsung, Sanyo. Sony, Vivotek and Zavio, and cameras that adopt ONVIF or PSIA protocol

 Connectable to smart IP cameras  H.265+/H.265/ H.264+/H.264/MPEG4 video formats  PAL/NTSC adaptive video inputs  Each channel supports dual-stream  Up to 8/16/32/64 network cameras can be added according to model  Independent configuration for each channel, including resolution, frame rate, bit rate, image

quality, etc.

 The quality of the input and output record is configurable

Local Monitoring

 HDMI/VGA1 and HDMI2/VGA2 outputs provided  HDMI video output at up to 4K resolution  Multi-screen display in live view is supported, and the display sequence of channels is

adjustable

 Live view screen can be switched in groups. Manual switch and auto-switch are provided and

the auto-switch interval is configurable

 Custom window-division live view layout configuration  3D positioning in live view  Configurable main stream and sub-stream for the live view  Quick setting menu is provided for live view  POS information overlay on live view  Motion detection, video tampering, video exception alert and video loss alert functions  Privacy mask  Multiple PTZ protocols supported; PTZ preset, patrol and pattern  Zooming in by clicking the mouse and PTZ tracing by dragging mouse

HDD Management

 Up to 16 SATA hard disks and 1 eSATA disk can be connected for I16 models, and up to 8 SATA

hard disks and 1 eSATA disk can be connected for I8 and K8 models

 Up to 8 TB storage capacity for each disk supported

Network Video Recorder User Manual

 8 network disks (NAS/IP SAN disk)  S.M.A.R.T. and bad sector detection  HDD group management  Supports HDD standby function  HDD property: redundancy, read-only, read/write (R/W)  HDD quota management; different capacities can be assigned to different channels  RAID 0, RAID 1, RAID 5, RAID 6 and RAID 10 are supported  Hot-swappable RAID storage scheme can be enabled and disabled upon demand. 16 arrays can

be configured

 Disk clone to the eSATA disk  HDD health monitoring

Recording, Capture and Playback

 Holiday recording schedule configuration  Continuous and event video recording parameters  Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm

VCA, and POS

 Eight recording time periods with separated recording types  POS information overlay on image  Pre-record and post-record for alarm, motion detection for recording, and pre-record time for

schedule and manual recording

 Searching record files and captured pictures by events (alarm input/motion detection)  Tag adding for record files, searching and playing back by tags  Locking and unlocking record files  Local redundant recording and capture  Normal/Smart/custom video playback mode  Playback by video synopsis  Searching and playing back record files by channel number, recording type, start time, end

time, etc.

 Supports playback by main stream or sub stream  Smart search for the selected area in the video  Zooming in when playback  Reverse playback of multi-channel  Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when

playback, and locating by dragging the mouse

 Supports thumbnails view and fast view during playback  Up to 16-ch synchronous playback at 1080p real time

Network Video Recorder User Manual

 Supports playback by transcoded stream  Manual capture, continuous capture of video images and playback of captured pictures  Supports enabling H.264+ to ensure high video quality with lowered bitrate

Files Management

 Search and export vehicle detection files and human appearance files  Export video data by USB, SATA or eSATA device  Export video clips when playback  Either Normal or Hot Spare working mode is configurable to constitute an N+1 hot spare

system

Alarm and Exception

 Configurable arming time of alarm input/output  Alarm for video loss, motion detection, tampering, abnormal signal, video input/output

standard mismatch, illegal login, network disconnected, IP confliction, abnormal record/capture, HDD error, and HDD full, etc.

 POS triggered alarm  VCA detection alarm is supported  Smart analysis for people counting and heat map  Connectable to the thermal network camera  Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending

e-mail and alarm output

 Automatic restore when system is abnormal

Other Local Functions

 Operable by front panel, mouse, remote control, or control keyboard  Three-level user management; admin user is allowed to create many operating accounts and

define their operating permission, which includes the limit to access any channel

 Admin password resetting by exporting/importing a GUID file  Operation, alarm, exceptions, and log recording and searching  Manually triggering and clearing alarms  Import and export device configuration information

Network Function

 Two self-adaptive 10M/100M/1000 Mbps network interfaces  IPv6 is supported  TCP/IP protocol, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, and iSCSI are supported  TCP, UDP and RTP for unicast  Auto/Manual port mapping by UPnP

Network Video Recorder User Manual

 Support access by Hik-Connect  Remote Web browser access by HTTPS ensures high security  ANR (Automatic Network Replenishment) function is supported, which enables the IP camera

to save the recording files in the local storage when the network is disconnected, and synchronizes the files to the device when the network is resumed

 Remote reverse playback via RTSP  Supports accessing the platform via ONVIF  Remote search, playback, download, locking and unlocking of the record files, and supports

downloading files upon broken transfer resume

 Remote parameters setup; remote import/export of device parameters  Remote viewing of the device status, system logs and alarm status  Remote keyboard operation  Remote HDD formatting and program upgrading  Remote system restart and shutdown  RS-232, RS-485 transparent channel transmission  Alarm and exception information can be sent to the remote host  Remotely start/stop recording  Remotely start/stop alarm output  Remote PTZ control  Remote JPEG capture  Virtual host function to access and manage the IP camera directly  Two-way audio and voice broadcasting  Embedded Web server

Development Scalability

 SDK for Windows system  Source code of application software for demo  Development support and training for application system

Network Video Recorder User Manual

TABLE OF CONTENTS

Introduction ................................................................................................................................ 18

1.1 Front Panel .................................................................................................................. 18

1.1.1 DS-9600NI Series ................................................................................................. 18

1.1.2 DS-7700NI Series ................................................................................................. 22

1.1.3 DS-7600NI Series ................................................................................................. 24

1.2 IR Remote Control Operations...................................................................................... 24

1.3 USB Mouse Operation .................................................................................................. 30

1.4 Rear Panel .................................................................................................................... 31

1.4.1 DS-9600NI Series ................................................................................................. 31

1.4.2 DS-7600NI Series ................................................................................................. 32

1.4.3 DS-7700NI Series ................................................................................................. 34

Chapter 2 Getting Started .......................................................................................................... 36

2.1 Start up the Device ...................................................................................................... 36

2.2 Activate the Device ...................................................................................................... 36

2.3 Configure Login Unlock Pattern .................................................................................... 38

2.4 Login to the Device ...................................................................................................... 39

2.4.1 Log in via Unlock Pattern ..................................................................................... 39

2.4.2 Log in via a Password........................................................................................... 39

2.5 Start Setup Wizard ....................................................................................................... 40

2.6 Enter Main Menu ......................................................................................................... 44

2.7 System Operation ........................................................................................................ 45

2.7.1 Log out ................................................................................................................ 45

2.7.2 Shut Down the Device ......................................................................................... 45

2.7.3 Reboot the Device ............................................................................................... 45

Chapter 3 Camera Management ............................................................................................... 46

3.1 Add IP Cameras ............................................................................................................ 46

3.1.1 Add IP Cameras Manually .................................................................................... 46

3.1.2 Add the Automatically Searched Online IP Cameras ............................................ 47

3.2 Manage Cameras for PoE Device .................................................................................. 47

3.2.1 Add PoE Cameras ................................................................................................ 48

3.2.2 Add Non-PoE IP Cameras ..................................................................................... 48

3.2.3 Configure PoE Interface ....................................................................................... 49

Network Video Recorder User Manual

3.3 Enable the H.265 Stream Access .................................................................................. 50

3.4 Upgrade the IP Camera ................................................................................................ 50

3.5 Configure the Customized Protocols ............................................................................ 51

Chapter 4 Camera Settings ........................................................................................................ 53

4.1 Configure OSD Settings ................................................................................................ 53

4.2 Configure Privacy Mask ................................................................................................ 54

4.3 Configure the Image Parameters .................................................................................. 55

4.4 Configure the Day/Night Switch ................................................................................... 55

4.5 Configure Other Camera Parameters............................................................................ 55

Chapter 5 Live View .................................................................................................................. 57

5.1 Start Live View ............................................................................................................. 57

5.1.1 Digital Zoom ........................................................................................................ 57

5.1.2 Fisheye View ....................................................................................................... 57

5.1.3 3D Positioning ..................................................................................................... 58

5.1.4 Live View Strategy ............................................................................................... 58

5.2 Target Detection .......................................................................................................... 59

5.3 Configure Live View Settings ........................................................................................ 59

5.4 Configure Live View Layout .......................................................................................... 60

5.4.1 Configure Custom Live View Layout .................................................................... 60

5.4.2 Configure Live View Mode .................................................................................. 61

5.5 Configure Camera Auto-Switch .................................................................................... 62

5.6 Configure Channel-Zero Encoding ................................................................................ 62

Chapter 6 PTZ Control .............................................................................................................. 64

6.1 PTZ Control Wizard ...................................................................................................... 64

6.2 ConfigurePTZ Parameters ............................................................................................. 64

6.3 Set PTZ Presets, Patrols, and Patterns .......................................................................... 65

6.3.1 Set Presets .......................................................................................................... 65

6.3.2 Call Presets .......................................................................................................... 66

6.3.3 Set Patrols ........................................................................................................... 67

6.3.4 Call a Patrol ......................................................................................................... 68

6.3.5 Set a Pattern ....................................................................................................... 69

6.3.6 Call a Pattern ....................................................................................................... 69

6.3.7 Set Linear Scan Limits .......................................................................................... 70

6.3.8 Call Linear Scan ................................................................................................... 71

6.3.9 One-Touch Park ................................................................................................... 71

Network Video Recorder User Manual

6.4 Auxiliary Functions....................................................................................................... 72

Chapter 7 Storage ....................................................................................................................... 73

7.1 Storage Device Management ....................................................................................... 73

7.1.1 Install the HDD .................................................................................................... 73

7.1.2 Add the Network Disks ........................................................................................ 73

7.1.3 Configure eSATA for Data Storage ........................................................................ 75

7.2 Storage Mode .............................................................................................................. 76

7.2.1 Configure HDD Groups ........................................................................................ 76

7.2.2 Configure HDD Quota .......................................................................................... 78

7.3 Recording Parameters .................................................................................................. 79

7.3.1 Main Stream ....................................................................................................... 79

7.3.2 Sub-Stream ......................................................................................................... 79

7.3.3 Picture ................................................................................................................ 80

7.3.4 ANR ..................................................................................................................... 80

7.3.5 Configure Advanced Recording Settings .............................................................. 80

7.4 Configure Recording Schedule...................................................................................... 81

7.5 Configure Continuous Recording .................................................................................. 83

7.6 Configure Motion Detection Triggered Recording......................................................... 83

7.7 Configure Event Triggered Recording............................................................................ 84

7.8 Configure Alarm Triggered Recording ........................................................................... 84

7.9 Configure POS Event Triggered Recording .................................................................... 85

7.10 Configure Picture Capture .......................................................................................... 85

7.11 Configure Holiday Recording and Capture .................................................................. 85

7.12 Configure Redundant Recording and Capture............................................................. 87

Chapter 8 Disk Array (RAID) ................................................................................................... 89

8.1 Create a Disk Array ....................................................................................................... 89

8.1.1 Enable a RAID ...................................................................................................... 89

8.1.2 One-Touch Creation ............................................................................................ 90

8.1.3 Manual Creation ................................................................................................. 90

8.2 Rebuild an Array .......................................................................................................... 92

8.2.1 Configure a Hot Spare Disk .................................................................................. 92

8.2.2 Automatically Rebuild an Array ........................................................................... 92

8.2.3 Manually Rebuild an Array .................................................................................. 93

8.3 Delete an Array ............................................................................................................ 94

8.4 Check and Edit Firmware ............................................................................................. 95

Network Video Recorder User Manual

Chapter 9 File Management ...................................................................................................... 96

9.1 Search and Export All Files ........................................................................................... 96

9.1.1 Search Files ......................................................................................................... 96

9.1.2 Export Files ......................................................................................................... 96

9.2 Search and Export Human Files .................................................................................... 97

9.2.1 Search Human Files ............................................................................................. 97

9.2.2 Export Human Files ............................................................................................. 97

9.3 Search and Export Vehicle Files .................................................................................... 98

9.3.1 Search Vehicle Files ............................................................................................. 98

9.3.2 Export Vehicle Files ............................................................................................. 98

9.4 Search History Operation ............................................................................................. 99

9.4.1 Save Search Conditions ....................................................................................... 99

9.4.2 Call Search History .............................................................................................. 99

Chapter 10 Playback ................................................................................................................ 100

10.1 Play Video Files ........................................................................................................ 100

10.1.1 Instant Playback .............................................................................................. 100

10.1.2 Play Normal Video .......................................................................................... 100

10.1.3 Play Smart Searched Video .............................................................................. 101

10.1.4 Play Custom Searched Files ............................................................................. 102

10.1.5 Play Tag Files ................................................................................................... 103

10.1.6 Play Event Files................................................................................................ 105

10.1.7 Play Video Synopsis ......................................................................................... 107

10.1.8 Play by Sub-periods ......................................................................................... 107

10.1.9 Play Log Files ................................................................................................... 108

10.1.10 Play External Files ......................................................................................... 109

10.2 Playback Operations ................................................................................................ 109

10.2.1 Set Play Strategy in Smart/Custom Mode ........................................................ 109

10.2.2 Edit Video Clips ............................................................................................... 110

10.2.3 Switch between Main Stream and Sub-Stream ................................................ 110

10.2.4 Thumbnails View ............................................................................................ 111

10.2.5 Fisheye View ................................................................................................... 111

10.2.6 Fast View ........................................................................................................ 112

10.2.7 Digital Zoom .................................................................................................... 112

10.2.8 POS Information Overlay ................................................................................. 112

Chapter 11 Event and Alarm Settings .................................................................................... 113

Network Video Recorder User Manual

11.1 Configure Arming Schedule ...................................................................................... 113

11.2 Configure Alarm Linkage Actions .............................................................................. 113

11.3 Configure Motion Detection Alarms ......................................................................... 115

11.4 Configure Video Loss Alarms .................................................................................... 117

11.5 Configure Video Tampering Alarms .......................................................................... 118

11.6 Configure Sensor Alarms .......................................................................................... 119

11.6.1 Configure Alarm Inputs ................................................................................... 119

11.6.2 Configure One-Key Disarming .......................................................................... 119

11.6.3 Configure Alarm Outputs ................................................................................. 120

11.7 Configure Exceptions Alarms .................................................................................... 122

11.8 Setting Alarm Linkage Actions .................................................................................. 124

11.8.1 Configure Auto-Switch Full Screen Monitoring ................................................ 124

11.8.2 Configure Audio Warning ................................................................................ 124

11.8.3 Notify Surveillance Center ............................................................................... 125

11.8.4 Configure E-mail Linkage ................................................................................. 125

11.8.5 Trigger Alarm Outputs ..................................................................................... 125

11.8.6 Configure PTZ Linkage ..................................................................................... 125

11.9 Trigger or Clear Alarm Output Manually ................................................................... 126

Chapter 12 VCA Event Alarm ................................................................................................. 128

12.1 Face Detection ......................................................................................................... 128

12.2 Vehicle Detection ..................................................................................................... 129

12.3 Line Crossing Detection ............................................................................................ 130

12.4 Intrusion Detection .................................................................................................. 131

12.5 Region Entrance Detection ....................................................................................... 133

12.6 Region Exiting Detection .......................................................................................... 134

12.7 Unattended Baggage Detection ................................................................................ 135

12.8 Object Removal Detection ....................................................................................... 136

12.9 Audio Exception Detection ....................................................................................... 137

12.10 Sudden Scene Change Detection ............................................................................ 138

12.11 Defocus Detection.................................................................................................. 139

12.12 PIR Alarm ............................................................................................................... 140

12.13 Thermal Camera Detection .................................................................................... 142

Chapter 13 Smart Analysis ...................................................................................................... 143

13.1 People Counting....................................................................................................... 143

13.2 Heat Map ................................................................................................................. 143

Network Video Recorder User Manual

Chapter 14 POS Configuration ............................................................................................... 145

14.1 Configure POS Settings ............................................................................................. 145

14.1.1 Configure POS Connection .............................................................................. 145

14.1.2 Configure POS Text Overlay ............................................................................. 149

14.2 Configure POS Alarm ................................................................................................ 150

Chapter 15 Network Settings .................................................................................................. 151

15.1 Configure TCP/IP Settings ......................................................................................... 151

15.1.1 Device with Dual Network Interface ................................................................ 151

15.1.2 Device with a Single Network Interface ........................................................... 152

15.2 Configure Hik-Connect ............................................................................................. 153

15.3 Configure DDNS ....................................................................................................... 155

15.4 Configure PPPoE ...................................................................................................... 156

15.5 Configure NTP .......................................................................................................... 156

15.6 Configure SNMP ....................................................................................................... 157

15.7 Configure Email........................................................................................................ 158

15.8 Configure Ports ........................................................................................................ 159

Chapter 16 Hot Spare Device Backup .................................................................................... 161

16.2 Set Hot Spare Device ................................................................................................ 161

16.3 Set Working Device .................................................................................................. 162

16.4 Manage Hot Spare System ....................................................................................... 162

Chapter 17 User Management and Security .......................................................................... 164

17.1 Manage User Accounts............................................................................................. 164

17.1.1 Add a User ....................................................................................................... 164

17.1.2 Edit the Admin User ........................................................................................ 166

17.1.3 Edit an Operator/Guest User ........................................................................... 167

17.1.4 Delete a User ................................................................................................... 168

17.2 Manage User Permissions ........................................................................................ 168

17.2.1 Set User Permissions ....................................................................................... 168

17.2.2 Set Local Live View Permission for Non-Admin Users....................................... 170

17.2.3 Set Live View Permission on Lock Screen ......................................................... 171

17.3 Configure Password Security .................................................................................... 172

17.3.1 Export GUID File .............................................................................................. 172

17.3.2 Configure Security Questions .......................................................................... 173

17.4 Reset Password ........................................................................................................ 174

17.4.1 Reset Password by GUID .................................................................................. 174

Network Video Recorder User Manual

17.4.2 Reset Password by Security Questions ............................................................. 175

Chapter 18 System Service Maintenance ............................................................................... 176

18.1 Storage Device Maintenance .................................................................................... 176

18.1.1 Configure Disk Clone ....................................................................................... 176

18.1.2 S.M.A.R.T. Detection ........................................................................................ 177

18.1.3 Bad Sector Detection ....................................................................................... 178

18.1.4 HDD Health Detection ..................................................................................... 179

18.2 Search and Export Log Files ...................................................................................... 180

18.2.1 Search the Log Files ......................................................................................... 180

18.2.2 Export the Log Files ......................................................................................... 181

18.3 Import/Export IP Camera Configuration Files ........................................................... 182

18.4 Import/Export Device Configuration Files ................................................................ 184

18.5 Configure System Services ....................................................................................... 184

18.5.1 Control4 Protocol ............................................................................................ 184

18.5.2 I-VIEW-NOW UPNP Reporting ......................................................................... 185

18.6 Configure Stream Encryption ................................................................................... 185

18.7 Upgrade the System ................................................................................................. 186

18.7.1 Upgrade with a Local Backup Device................................................................ 186

18.7.2 Upgrade by FTP ............................................................................................... 186

18.8 Restore Default Settings ........................................................................................... 188

Chapter 19 General System Settings ....................................................................................... 189

19.1 Configure General Settings ....................................................................................... 189

19.2 Configure Date & Time ............................................................................................ 190

19.3 Configure DST Settings ............................................................................................. 191

Chapter 20 Appendix ............................................................................................................... 192

20.1 Glossary ................................................................................................................... 192

20.2 Troubleshooting ....................................................................................................... 194

20.3 Summary of Changes ............................................................................................... 202

Version 4.1.50 ............................................................................................................ 202

Version 4.1.10 ............................................................................................................ 202

Version 4.1.0 .............................................................................................................. 202

Version 3.4.92 ............................................................................................................ 202

Version 3.4.91 ............................................................................................................ 202

Version 3.4.90 ............................................................................................................ 202

Version 3.4.80 ............................................................................................................ 203

Network Video Recorder User Manual

Version 3.4.70 ............................................................................................................ 203

Version 3.4.6 .............................................................................................................. 203

Version 3.4.2 .............................................................................................................. 203

Version 3.3.9 .............................................................................................................. 204

Version 3.3.7 .............................................................................................................. 204

Version 3.3.6 .............................................................................................................. 204

Version 3.3.4 .............................................................................................................. 204

20.4 List of IP Cameras Connected to PoE by Long Network Cable (100 - 300 m) .............. 205

Network Video Recorder User Manual

Introduction

1.1 Front Panel

1.1.1 DS-9600NI Series

Figure 1-1 DS-9600NI-I8 Series

Figure 1-2 DS-9600NI-I16 Series

Network Video Recorder User Manual

No.

Name

Function Description

Status Indicators

ALARM

Turns red when a sensor alarm is detected.

READY

Turns blue when the device is functioning properly.

STATUS

Turns blue when device is controlled by an IR remote.

Turns red when controlled by a keyboard and purple when IR remote and keyboard is used at the same time.

HDD

Flickers red when data is being read from or written to HDD.

MODEM

Reserved for future usage.

Tx/Rx

Flickers blue when network connection is functioning properly.

GUARD

Turns blue when the device is in armed status; at this time, an alarm is enabled when an event is detected.

Turns off when the device is unarmed. The arm/disarm status can be changed by pressing and holding on the ESC button for more than 3 seconds in live view mode.

IR Receiver

Receiver for IR remote control.

Front Panel Lock

Locks or unlocks the panel by the key.

DVD-R/W

Slot for DVD-R/W disk.

Alphanumeric Buttons

Switches to the corresponding channel in live view or PTZ control mode.

Inputs numbers and characters in edit mode.

Switches between different channels in playback mode.

Turns blue when the corresponding channel is recording; turns red when the channel is in network transmission status; turns pink when the channel is recording and transmitting.

Table 1-1 Panel Description

Network Video Recorder User Manual

No.

Name

Function Description

USB Interfaces

Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).

Composite Keys

ESC

Returns to the previous menu.

Presses for arming/disarming the device in live view mode.

REC/SHOT

Enters the Manual Record settings menu.

Presses this button followed by a numeric button to call a PTZ preset in PTZ control settings.

Turns audio on/off in the playback mode.

PLAY/AUTO

Enters the playback mode.

Automatically scans in the PTZ control menu.

ZOOM+

Zooms in the PTZ camera in the PTZ control setting.

A/FOCUS+

Adjusts focus in the PTZ Control menu.

Switches between input methods (upper and lower case alphabet, symbols and numeric input).

EDIT/IRIS+

Edits text fields. When editing text fields, it also deletes the character in front of the cursor.

Checks the checkbox in the checkbox fields.

Adjusts the iris of the camera in PTZ control mode.

Generates video clips for backup in playback mode.

Enters/exits the folder of USB device and eSATA HDD.

MAIN/SPOT/Z OOM-

Switches between main and spot output.

Zooms out the image in PTZ control mode.

F1/ LIGHT

Selects all items on the list when used in a list field.

Network Video Recorder User Manual

No.

Name

Function Description

Turns on/off PTZ light (if applicable) in PTZ control mode.

Switches between play and reverse play in playback mode.

F2/ AUX

Cycles through tab pages.

Switches between channels in synchronous playback mode.

MENU/WIPER

Returns to the Main menu (after successful login).

Presses and holds the button for five seconds to turn off audible key beep.

Starts wiper (if applicable) in PTZ control mode.

Shows/hides the control interface in playback mode.

PREV/FOCUS-

Switches between single screen and multi-screen mode.

Adjusts the focus in conjunction with the A/FOCUS+ button in PTZ control mode.

PTZ/IRIS-

Enters the PTZ Control mode.

Adjusts the iris of the PTZ camera in PTZ control mode.

Control Buttons

DIRECTION

Navigates between different fields and items in menus.

In the playback mode, use the Up and Down buttons to speed up and slow down recorded video. Use the Left and Right buttons to select the next and previous video files.

Cycles through channels in live view mode.

Controls the movement of the PTZ camera in PTZ control mode.

ENTER

Confirms selection in any of the menu modes.

Checks the checkbox fields.

Network Video Recorder User Manual

No.

Name

Function Description

Plays or pauses the video playing in playback mode.

Advances the video by a single frame in single-frame playback mode.

Stops/starts auto switch in auto-switch mode.

JOG SHUTTLE Control

Moves the active selection up and down in a menu.

Cycles through different channels in live view mode.

Jumps 30s forward/backward in video files in the playback mode.

Controls the movement of the PTZ camera in PTZ control mode.

POWER ON/OFF

Long press the button for more than 3 seconds to turn on/off the device.

1.1.2 DS-7700NI Series

Figure 1-3 DS-7700NI Series

Network Video Recorder User Manual

No.

Name

Function Description

Status Indicators

POWER

Turns green when device is powered up.

HDD

Blinks red when HDD is reading/writing.

Tx/Rx

Blinks green when network connection is functioning normally.

ENTER

The Enter button is used to confirm selection in menu mode; or used to check checkbox fields and ON/OFF switch.

In playback mode, it can be used to play or pause the video.

In single-frame play mode, pressing the Enter button will play the video by a single frame.

In auto sequence view mode, the buttons can be used to pause or resume auto sequence.

The Enter button is used to confirm selection in menu mode; or used to check checkbox fields and ON/OFF switch.

DIRECTION

In menu mode, the direction buttons are used to navigate between different fields and items and select setting parameters.

In playback mode, the Up and Down buttons are used to speed up and slow down record playing, and the Left and Right buttons are used to move the recording 30s forwards or backwards.

In the image setting interface, the up and down button can adjust the level bar of the image parameters.

In live view mode, these buttons can be used to switch channels.

Back

Back to the previous menu.

POWER ON/OFF

Power on/off switch.

Access the main menu interface.

USB Interface

Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).

Table 1-2 Panel Description

Network Video Recorder User Manual

No.

Name

Connections

POWER

Turns green when device is powered up.

HDD

Flickers red when data is being read from or written to HDD.

Tx/Rx

Flickers blue when network connection is functioning properly.

USB Interface

Universal Serial Bus (USB) port for additional devices such as USB mouse and USB Hard Disk Drive (HDD).

1.1.3 DS-7600NI Series

Figure 1-4 DS-7600NI Series

Table 1-3 Panel Description

1.2 IR Remote Control Operations

The device may also be controlled with the included IR remote control, shown in Figure 1-5.

Batteries (2×AAA) must be installed before operation.

The IR remote is set at the factory to control the device (using default Device ID# 255) without any additional steps. Device ID# 255 is the default universal device identification number shared by the devices. You may also pair an IR Remote to a specific device by changing the Device ID#, as follows:

Pairing (Enabling) the IR Remote to a Specific Device (optional)

You can pair an IR Remote to a specific device by creating a user-defined Device ID#. This feature is useful when using multiple IR Remotes and devices.

On the device:

Step 1 Go to System > General. Step 2 Type a number (255 digits maximum) into the Device No. field.

On the IR Remote:

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Step 3 Press the DEV button. Step 4 Use the Number buttons to enter the Device ID# that was entered into the device. Step 5 Press Enter button to accept the new Device ID#.

Figure 1-5 Remote Control

Unpairing (Disabling) an IR Remote from a Device

To unpair an IR Remote from a device so that the unit cannot control any device functions, proceed as follows:

Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory

and it will no longer function with the device.

(Re)-enabling the IR Remote requires pairing to a device. See “Pairing the IR Remote to a Specific device (optional),” above.

The keys on the remote control closely resemble the ones on the front panel. See the table 1.4.

Network Video Recorder User Manual

No.

Name

Function Description

POWER ON/OFF

•To Turn Power On:

-If User Has Not Changed the Default device Device ID# (255):

1.Press Power On/Off button (1).

-If User Has Changed the device Device ID#:

1.Press DEV button.

2.Press Number buttons to enter user-defined Device ID#.

3.Press Enter button.

4.Press Power button to start device.

•To Turn device Off:

-If User Is Logged On:

1.Hold Power On/Off button (1) down for five seconds to display the “Yes/No” verification prompt.

2.Use Up/Down Arrow buttons (12) to highlight desired selection.

3.Press Enter button (12) to accept selection.

-If User Is Not Logged On:

1.Hold Power On/Off button (1) down for five seconds to display the user name/password prompt.

2.Press the Enter button (12) to display the on-screen keyboard.

3.Input the user name.

4.Press the Enter button (12) to accept input and dismiss the on-screen keyboard.

5.Use the Down Arrow button (12) to move to the “Password” field.

6.Input password (use on-screen keyboard or numeric buttons (3) for numbers).

7.Press the Enter button (12) to accept input and dismiss the on-screen keyboard.

8.Press the OK button on the screen to accept input and display

the Yes/No” verification prompt (use Up/Down Arrow buttons (12)

to move between fields)

9.Press Enter button (12) to accept selection.

User name/password prompt depends on device is configuration.

Table 1-4 IR Remote Functions

Network Video Recorder User Manual

See “System Configuration” section.

DEV Enable IR Remote: Press DEV button, enter device Device ID# with

number keys, press Enter to pair unit with the device

Disable IR Remote: Press DEV button to clear Device ID#; unit will no longer be paired with the device

Numerals Switch to the corresponding channel in Live View or PTZ Control

mode

Input numbers in Edit mode

EDIT Delete characters before cursor

Check the checkbox and select the ON/OFF switch

Adjust focus in the PTZ Control menu

Switch on-screen keyboards (upper and lower case alphabet, symbols, and numerals)

REC

Enter Manual Record setting menu

Call a PTZ preset by using the numeric buttons in PTZ control settings

Turn audio on/off in Playback mode

PLAY Go to Playback mode

Auto scan in the PTZ Control menu

INFO

Reserved

VOIP

Switches between main and spot output

Zooms out the image in PTZ control mode

Return to Main menu (after successful login)

N/A

Show/hide full screen in Playback mode

DIRECTION

Navigate between fields and menu items

Use Up/Down buttons to speed up/slow down recorded video, and Left/Right buttons to advance/rewind 30 secs in Playback mode

Cycle through channels in Live View mode

Control PTZ camera movement in PTZ control mode

Network Video Recorder User Manual

ENTER

Confirm selection in any menu mode

Checks checkbox

Play or pause video in Playback mode

Advance video a single frame in single-frame Playback mode

Stop/start auto switch in auto-switch mode

PTZ

Enter PTZ Control mode

ESC Go back to previous screen

N/A

RESERVED

Reserved

Select all items on a list

N/A

Switch between play and reverse play in Playback mode

PTZ Control

Adjust PTZ camera iris, focus, and zoom

F2 Cycle through tab pages

Switch between channels in Synchronous Playback mode

Troubleshooting Remote Control:

Make sure you have installed batteries properly in the remote control. And you have to aim the remote control at the IR receiver in the front panel.

If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.

Step 1 Go to System > General by operating the front control panel or the mouse. Step 2 Check and remember device ID#. The default ID# is 255. This ID# is valid for all the IR remote

controls.

Step 3 Press the DEV button on the remote control. Step 4 Enter the device ID# you set in step 2. Step 5 Press the ENTER button on the remote.

Network Video Recorder User Manual

If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, please check the following:

 Batteries are installed correctly and the polarities of the batteries are not reversed.  Batteries are fresh and not out of charge.  IR receiver is not obstructed.  No fluorescent lamp is used nearby

If the remote still can’t function properly, please change a remote and try again, or contact the

device provider.

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