Hikvision DS-7308HUHI-F4-N-3TB User Manual

Digital Video Recorder
User Manual
Digital Video Recorder User Manual
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COPYRIGHT © 2019 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be
“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to Turbo HD Digital Video Recorder (DVR). The Manual includes instructions for using and managing the product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for
specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
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Applicable Models
This manual is applicable to the models listed in the following table.
Series
Model
DS-7100HGHI-E1
DS-7104HGHI-E1 DS-7108HGHI-E1 DS-7116HGHI-E1
DS-7200HGHI-E1
DS-7204HGHI-E1 DS-7208HGHI-E1 DS-7216HGHI-E1
DS-7200HGHI-E2
DS-7208HGHI-E2 DS-7216HGHI-E2
DS-7100HGHI-F1
DS-7104HGHI-F1 DS-7108HGHI-F1 DS-7116HGHI-F1
DS-7100HGHI-F1/N
DS-7104HGHI-F1/N DS-7108HGHI-F1/N DS-7116HGHI-F1/N
DS-7200HGHI-F1
DS-7204HGHI-F1 DS-7208HGHI-F1 DS-7216HGHI-F1
DS-7200HGHI-F1/N
DS-7204HGHI-F1/N DS-7208HGHI-F1/N DS-7216HGHI-F1/N
DS-7200HGHI-F1/NB
DS-7208HGHI-F1/NB
DS-7200HGHI-F2
DS-7208HGHI-F2 DS-7216HGHI-F2
DS-7200HQHI-F1/N
DS-7204HQHI-F1/N
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DS-7208HQHI-F1/N DS-7216HQHI-F1/N
DS-7200HQHI-F2/N
DS-7208HQHI-F2/N DS-7216HQHI-F2/N
DS-7100HQHI-F1/N
DS-7104HQHI-F1/N DS-7108HQHI-F1/N DS-7116HQHI-F1/N
DS-7300HQHI-F4/N
DS-7304HQHI-F4/N DS-7308HQHI-F4/N DS-7316HQHI-F4/N
DS-8100HQHI-F8/N
DS-8104HQHI-F8/N DS-8108HQHI-F8/N DS-8116HQHI-F8/N
DS-7200HUHI-F1/N
DS-7204HUHI-F1/N DS-7208HUHI-F1/N
DS-7200HUHI-F2/N
DS-7204HUHI-F2/N DS-7208HUHI-F2/N DS-7216HUHI-F2/N
DS-7200HUHI-F1/S
DS-7204HUHI-F1/S DS-7208HUHI-F1/S
DS-7200HUHI-F2/S
DS-7204HUHI-F2/S DS-7208HUHI-F2/S DS-7216HUHI-F2/S
DS-7600HUHI-F/N
DS-7604HUHI-F1/N DS-7608HUHI-F2/N DS-7616HUHI-F2/N
DS-7300HUHI-F4/N
DS-7304HUHI-F4/N DS-7308HUHI-F4/N
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DS-7316HUHI-F4/N
DS-8100HUHI-F8/N
DS-8104HUHI-F8/N DS-8108HUHI-F8/N DS-8116HUHI-F8/N
DS-9000HUHI-F8/N
DS-9004HUHI-F8/N DS-9008HUHI-F8/N DS-9016HUHI-F8/N
DS-9000HUHI-F16/N
DS-9008HUHI-F16/N DS-9016HUHI-F16/N
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Provides additional information to emphasize or supplement important points of the main text.
Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not avoided, will result in death or serious injury.
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Safety Instructions
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
In the use of the product, you must be in strict compliance with the electrical safety
regulations of the nation and region. Please refer to technical specifications for detailed information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power
Source with 100 to 240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may cause
over-heating or a fire hazard.
Please make sure that the plug is firmly connected to the power socket. If smoke, odor or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
Ensure unit is installed in a well-ventilated, dust-free environment. Unit is designed for indoor use only. Keep all liquids away from the device. Ensure environmental conditions meet factory specifications. Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of
dropping it may cause damage to the sensitive electronics within the unit.
Use the device in conjunction with an UPS if possible. Power down the unit before connecting and disconnecting accessories and peripherals. A factory recommended HDD should be used for this device. Improper use or replacement of the battery may result in hazard of explosion. Replace with
the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.
Ensure to use the attached power adaptor only and not to change the adaptor randomly.
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1.1 Product Key Features

General
Connectable to Turbo HD and analog cameras; Supports UTC protocol for connecting camera over coax; Connectable to AHD cameras (-F series DVR); Connectable to HDCVI cameras; Connectable to IP cameras;
The IP camera connection is not supported by DS-7100 series DVR.
The analog signal inputs including Turbo HD, AHD, HDCVI, and CVBS can be automatically
recognized without configuration;
Each channel supports dual-stream. And sub-stream supports up to WD1 resolution; The main stream of HGHI models support up to 720p resolution; The main stream of HQHI series support up to 3 MP resolution for the first channel of DVR
with 4-ch video inputs, the first 2 channels of DVR with 8-ch video inputs and the first 4 channels of DVR with 16-ch video inputs;
For HQHI and DS-7200HUHI series DVR, if the 3 MP camera is connected to the channel which
supports up to 1080p signal input, it will switch to 1080p signal input. When the 3 MP signal is switched to 1080p signal, the PAL will be switched to 1080p/25Hz, and the NTSC will be switched to 1080p/30Hz;
The main stream of DS-7200/7300/7600/8100/9000HUHI-F/N series supports up to 3 MP
resolution of all the channels;
The main stream of DS-7200HUHI-F/S series supports up to 5 MP resolution of all the
channels;
For DS-7200HUHI-F/S series DVR, 5 MP long distance transmission can be enabled for the
analog cameras;
For HGHI-F series DVR, 1080p lite mode is applicable to all the channels; Independent configuration for each channel, including resolution, frame rate, bit rate, image
quality, etc.;
Encoding for both video stream and video & audio stream; audio and video synchronization
during composite stream encoding;
Supports enabling H.265+ (for DS-7300/8100/9000HUHI-F/N series)/H.264+ to ensure high
video quality with lowered bit rate;
One-key enable or disable H.264+ for -F series DVR;
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Defog level, night to day sensitivity, day to night sensitivity, and IR light brightness configurable
for the connected analog cameras supporting these parameters;
4 MP/5 MP signal switch for the supported analog cameras; Watermark technology.
Local Monitoring
HDMI output at up to 4K (3840 × 2160) resolution for DS-7116HQHI-F1/N, DS-7216HQHI-F1/N,
DS-7216HQHI-F2/N, DS-7208HUHI-F1/N, DS-7208HUHI-F2/N, DS-7216HUHI-F2/N, DS-7608HUHI-F2/N, DS-7616HUHI-F2/N, DS-7208HUHI-F1/S, DS-7208HUHI-F2/S, DS-7216HUHI-F2/S, DS-7300HQHI-F4/N and DS-8100HQHI-F8/N;
For DS-7608/7616HUHI-F/N and DS-7300/8100HQHI-F/N series DVR, the HDMI and VGA
interfaces can be configured to be simultaneous or independent. Up to 1920 × 1080/60 Hz resolution is supported for VGA output and up to 4K (3840 × 2160)/30 Hz resolution is supported for HDMI output.
For DS-7300/8100/9000HUHI-F/N series, there are two HDMI interfaces of which the HDMI1
and VGA interfaces share simultaneous output. For HDMI1/VGA output, up to 1920 × 1080 resolution is supported. For HDMI2 output, up to 4K (3840 × 2160) resolution is supported;
1/4/6/8/9/16/25/3 6 screen live view is supported, and the display sequence of screens is
adjustable;
For DS-7300/8100/9000HUHI-F/N series DVR, if the sum of the analog and IP channels exceeds 25, up to 32-window division mode is supported for the VGA/HDMI1 output.
Live view screen can be switched in group and manual switch and automatic cycle live view are
also provided, the interval of automatic cycle can be adjusted;
For –F series DVR, CVBS output only serves as the aux output or live view output. Quick setting menu is provided for live view; The selected live view channel can be shielded; VCA information overlay in live view for the supported analog cameras and in smart playback
for the supported analog and IP cameras;
Motion detection, video-tampering detection, video exception alarm, video loss alarm and
VCA alarm functions;
For DS-7300/8100/9000HUHI-F/N series DVR, 1-ch analog camera supports people counting
and heat map functions;
DS-7200/7300/8100/9000HUHI series DVR support VCA (line crossing detection and intrusion
detection) of all channels. DS-7600HUHI-F/N series DVR support 2-ch VCA (line crossing detection and intrusion detection). HQHI series DVR exluding 7100 series support 2-ch VCA (line crossing detection and intrusion detection). For the analog channels, the line crossing detection and intrusion detection conflict with other VCA detection such as sudden scene
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change detection, face detection and vehicle detection and heat map or people counting functions. You can only enable one function;
DS-7208/7216HUHI-F/N series DVR supports enhanced VCA mode to enable all-channel line
crossing detection and intrusion detection and disable 2K/4K output resolution. After you enable it, you can also disable it and the line crossing detection and intrusion detection will be supported by 2-ch only;
For DS-7200HUHI-F/S series DVR, the enhanced VCA mode conflicts with the 2K/4K output
and 4 MP/5 MP signal input;
Privacy mask; Several PTZ protocols (including Omnicast VMS of Genetec) supported; PTZ preset, patrol and
pattern;
Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
Each disk with a maximum of 8 TB storage capacity for DS-9000HUHI-F16/N series DVR and 6
TB for other models;
8 network disks (8 NAS disks, 8 IP SAN disks or n NAS disks + m IP SAN disks (n+m 8)) can be
connected;
Remaining recording time of the HDD can be viewed; Supports cloud storage;
Cloud storage is only applicable to HQHI-F/N and HUHI series DVR.
S.M.A.R.T. and bad sector detection; HDD sleeping function; HDD property: redundancy, read-only, read/write (R/W); HDD group management; HDD quota management; different capacity can be assigned to different channels. For DS-7300/8100/9000HUHI-F/N series, hot-swappable HDD supporting RAID0, RAID1, RAID5,
RAID 6 and RAID10 storage scheme, and can be enabled and disabled on your demand. And 16 arrays can be configured.
Recording, Capture and Playback
Capture is supported by DS-7300/8100/9000HUHI-F/N series DVR only.
Holiday recording schedule configuration; Cycle and non-cycle recording modes; Normal and event video encoding parameters;
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Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm
and Event;
Supports POS triggered recording for DS-7300/8100HQHI-F/N and
DS-7300/8100/9000HUHI-F/N series DVR;
8 recording time periods with separated recording types; Supports Channel-Zero encoding; Main stream and sub-stream configurable for simultaneous recording; Pre-record and post-record for motion detection triggered recording, and pre-record time for
schedule and manual recording;
Searching record files and captured pictures by events (alarm input/motion detection); Customization of tags, searching and playing back by tags; Locking and unlocking of record files; Local redundant recording and capture; For -F series DVR, when Turbo HD, AHD, or HDCVI input is connected, the information
including the resolution and frame rate will be overlaid on the bottom right corner of the live view for 5 seconds. When CVBS input is connected, the information such as NTSC or PAL will be overlaid on the bottom right corner of the live view for 5 seconds.
Searching and playing back record files by camera number, recording type, start time, end time,
etc.;
Smart playback to go through less effective information; Main stream and sub-stream selectable for local/remote playback; Zooming in for any area when playback; Multi-channel reverse playback; Supports pause, fast forward, slow forward, skip forward, and skip backward when playback,
locating by dragging the mouse on the progress bar;
4/8/16-ch synchronous playback; Manual capture, continuous capture of video images and playback of captured pictures.
Backup
Exports data by a USB, and SATA device; Exports video clips when playback; Management and maintenance of backup devices.
Alarm and Exception
Configurable arming time of alarm input/output; Alarms for video loss, motion detection, video tampering, abnormal signal, video
input/recording resolution mismatch, illegal login, network disconnected, IP confliction, record/capture exception, HDD error, and HDD full, etc.;
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Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email
and alarm output;
One-key disarms the linkage actions of the alarm input; PTZ linking for the VCA alarm; VCA detection alarm is supported;
DS-7100 does not support VCA alarm.
Supports POS triggered alarm; Supports coaxial alarm; System will automatically reboot when a problem is detected in an attempt to restore normal
functionality.
Other Local Functions
Manual and automatic video quality diagnostics; Operable by mouse and remote control; Three-level user management; admin user can create many operating account and define their
operating permission, which includes the permission to access any channel;
Completeness of operation, alarm, exceptions and log writing and searching; Manually triggering and clearing alarms; Importing and exporting of configuration file of devices; Getting cameras type information automatically; Unlock pattern for device login for the admin; Clear-text password available; GUID file can be exported for password resetting; Multiple connected analog cameras supporting Turbo HD or AHD signal can be upgraded
simultaneously via DVR.
Network Functions
2 self-adaptive 10M/100M/1000M network interfaces for DS-8100HQHI-F/N and
DS-7300/8100/9000HUHI-F/N series. For DS-8100HQHI-F/N series, three working modes are configurable: multi-address, load balance and network fault tolerance. For DS-7300/8100/9000HUHI-F/N series, only multi-address and network fault tolerance are configurable. 1 self-adaptive 10M/100M/1000M network interface or 1 self-adaptive 10M/100Mbps network interface provided for other models;
IPv6 is supported; TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP™ and HTTPS are
supported;
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Supports access by Hik Cloud P2P; TCP, UDP and RTP for unicast; Auto/Manual port mapping by UPnPTM; Remote search, playback, download, locking and unlocking the record files, and downloading
files broken transfer resume;
Remote parameters setup; remote import/export of device parameters; Remote viewing of the device status, system logs and alarm status; Remote keyboard operation; Remote HDD formatting and program upgrading; Remote system restart and shutdown; Supports upgrading via remote FTP server; RS-485 transparent channel transmission; Alarm and exception information can be sent to the remote host; Remotely start/stop recording; Remotely start/stop alarm output; Remote PTZ control; Remote JPEG capture; Two-way audio and voice broadcasting; Output bandwidth limit configurable for -F series DVR; Embedded WEB server; For -F series DVR, if DHCP is enabled, you can enable DNS DHCP or disable it and edit the
Preferred DNS Server and Alternate DNS Server.
Development Scalability
SDK for Windows and Linux system; Source code of application software for demo; Development support and training for application system.
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Table of Contents
1.1 Product Key Features ......................................................................................................... 7
Chapter 1 Introduction ................................................................................................................... 19
1.1 Front Panel ............................................................................................... 19
1.2 IR Remote Control Operations ................................................................. 37
1.3 USB Mouse Operation ............................................................................. 40
1.4 Input Method Description ....................................................................... 41
1.5 Rear Panel ................................................................................................ 42
Chapter 2 Getting Started .............................................................................................................. 53
2.1 Starting Up and Shutting Down the DVR ................................................. 53
2.2 Activating the Device ............................................................................... 54
2.3 Using the Unlock Pattern for Login .......................................................... 55
2.3.1 Configuring the Unlock Pattern ............................................................... 55
2.3.2 Logging in via Unlock Pattern................................................................... 57
2.4 Basic Configuration in Startup Wizard ..................................................... 59
2.5 Login and Logout ..................................................................................... 64
2.5.1 User Login ................................................................................................ 64
2.5.2 User Logout .............................................................................................. 65
2.6 Resetting Your Password .......................................................................... 65
2.6.1 Reseting Password by GUID ..................................................................... 65
2.6.2 Reseting Password by Email ..................................................................... 67
2.7 Adding and Connecting the IP Cameras .................................................. 68
Chapter 2 .......................................................................................................................................... 68
2.7.1 Activating the IP Camera ......................................................................................... 68
2.7.2 Adding the Online IP Camera .................................................................................. 69
2.7.3 Editing the Connected IP Camera ........................................................................... 72
2.8 Viewing Signal Input Status ..................................................................... 74
Chapter 3 Live View ....................................................................................................................... 76
3.1 Introduction of Live View ................................................................................................... 76
3.2 Operations in Live View Mode .......................................................................................... 76
3.2.1 Using the Mouse in Live View .................................................................. 78
3.2.2 Switching Main/Aux Output .................................................................... 80
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3.2.3 Quick Setting Toolbar in Live View Mode ................................................ 81
3.3 Channel-Zero Encoding ....................................................................................................... 84
3.4 Adjusting Live View Settings ............................................................................................. 84
3.5 Manual Video Quality Diagnostics .................................................................................... 86
Chapter 4 PTZ Controls ................................................................................................................. 88
4.1 Configuring PTZ Settings .......................................................................... 88
4.2 Setting PTZ Presets, Patrols and Patterns ................................................ 90
4.2.1 Customizing Presets ................................................................................. 90
4.2.2 Calling Presets .......................................................................................... 91
4.2.3 Customizing Patrols.................................................................................. 91
4.2.4 Calling Patrols........................................................................................... 92
4.2.5 Customizing Patterns ............................................................................... 93
4.2.6 Calling Patterns ........................................................................................ 94
4.2.7 Customizing Linear Scan Limit ................................................................. 95
4.2.8 Calling Linear Scan ................................................................................... 96
4.2.9 One-Touch Park ........................................................................................ 97
4.3 PTZ Control Panel ..................................................................................... 98
Chapter 5 Recording and Capture Settings ............................................................................... 100
5.1 Configuring Encoding Parameters ......................................................... 100
5.2 Configuring Recording and Capture Schedule ....................................... 105
5.3 Configuring Motion Detection Recording and Capture ......................... 109
5.4 Configuring Alarm Triggered Recording and Capture ............................ 111
5.5 Configuring Event Recording and Capture ............................................. 112
5.6 Configuring Manual Recording and Continous Capture ........................ 114
5.7 Configuring Holiday Recording and Capture.......................................... 115
5.8 Configuring Redundant Recording and Capture .................................... 117
5.9 Configuring HDD Group ......................................................................... 118
5.10 Files Protection ...................................................................................... 119
5.11 One-Key Enabling and Disabling H.264+ for Analog Cameras ............... 121
5.12 Configuring 1080P Lite ........................................................................... 123
Chapter 6 Playback ....................................................................................................................... 127
6.1 Playing Back Record Files .................................................................. 127
6.1.1 Instant Playback ..................................................................................... 127
6.1.2 Playing Back by Normal Search .............................................................. 127
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6.1.3 Playing Back by Event Search ................................................................. 130
6.1.4 Playing Back by Tag ................................................................................ 132
6.1.5 Playing Back by Smart Search ................................................................ 135
6.1.6 Playing Back by System Logs .................................................................. 139
6.1.7 Playing Back by Sub-Periods .................................................................. 140
6.1.8 Playing Back External File ...................................................................... 141
6.1.9 Playing Back Pictures ............................................................................. 142
6.2 Auxiliary Functions of Playback....................................................... 143
6.2.1 Playing Back Frame by Frame ................................................................ 143
6.2.2 Digital Zoom ........................................................................................... 144
6.2.3 Reverse Playback of Multi-Channel ....................................................... 144
Chapter 7 Backup .......................................................................................................................... 146
7.1 Backing up Record Files ..................................................................... 146
7.1.1 Backing up by Normal Video/Picture Search ......................................... 146
7.1.2 Backing up by Event Search ................................................................... 148
7.1.3 Backing up Video Clips ........................................................................... 149
7.2 Managing Backup Devices ................................................................ 150
Chapter 8 Alarm Settings ............................................................................................................. 152
8.1 Setting Motion Detection ...................................................................... 152
8.2 Setting Sensor Alarms ............................................................................ 154
8.3 Detecting Video Loss ............................................................................. 156
8.4 Detecting Video Tampering ................................................................... 158
8.5 Setting All-day Video Quality Diagnostics ............................................. 159
8.6 Handling Exceptions............................................................................... 161
8.7 Setting Alarm Response Actions ............................................................ 163
Chapter 9 POS Configuration ...................................................................................................... 166
9.1 Configuring POS Settings ....................................................................... 166
9.2 Configuring Overlay Channel ................................................................. 171
9.3 Configuring POS Alarm........................................................................... 172
Chapter 10 VCA Alarm ................................................................................................................ 175
10.1 Face Detection ....................................................................................... 175
10.2 Vehicle Detection ................................................................................... 177
10.3 Line Crossing Detection ......................................................................... 178
10.4 Intrusion Detection ................................................................................ 180
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10.5 Region Entrance Detection .................................................................... 182
10.6 Region Exiting Detection ........................................................................ 183
10.7 Loitering Detection ................................................................................ 184
10.8 People Gathering Detection .................................................................. 184
10.9 Fast Moving Detection ........................................................................... 184
10.10 Parking Detection................................................................................... 185
10.11 Unattended Baggage Detection ............................................................. 185
10.12 Object Removal Detection ..................................................................... 185
10.13 Audio Exception Detection .................................................................... 186
10.14 Defocus Detection.................................................................................. 187
10.15 Sudden Scene Change ............................................................................ 188
10.16 PIR Alarm ............................................................................................... 188
Chapter 11 VCA Search ................................................................................................................ 190
11.1 Face Search ............................................................................................ 190
11.2 Behavior Search ..................................................................................... 192
11.3 Plate Search ........................................................................................... 193
11.4 People Counting ..................................................................................... 194
11.5 Heat Map ............................................................................................... 195
Chapter 12 Network Settings ...................................................................................................... 197
12.1 Configuring General Settings ............................................................ 197
12.2 Configuring Advanced Settings ....................................................... 198
12.2.1 Configuring PPPoE Settings .................................................................... 198
12.2.2 Configure Hik-Connect ........................................................................... 199
12.2.3 Configuring DDNS .................................................................................. 199
12.2.4 Configuring NTP Server .......................................................................... 201
12.2.5 Configuring NAT ..................................................................................... 202
12.2.6 Configuring More Settings ..................................................................... 204
12.2.7 Configuring HTTPS Port .......................................................................... 205
12.2.8 Configuring Email ................................................................................... 207
12.2.9 Checking Network Traffic ....................................................................... 208
12.3 Configuring Network Detection ....................................................... 209
12.3.1 Testing Network Delay and Packet Loss ................................................. 209
12.3.2 Exporting Network Packet ..................................................................... 210
12.3.3 Checking Network Status ....................................................................... 210
12.3.4 Checking Network Statistics ................................................................... 211
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Chapter 13 RAID ........................................................................................................................... 213
13.1 Configuring Array ................................................................................... 213
13.1.1 Enable RAID ........................................................................................... 214
13.1.2 One-touch Configuration ....................................................................... 215
13.1.3 Manually Creating Array ........................................................................ 216
13.2 Rebuilding Array ..................................................................................... 218
13.2.1 Automatically Rebuilding Array ............................................................. 219
13.2.2 Manually Rebuilding Array ..................................................................... 219
13.3 Deleting Array ........................................................................................ 220
13.4 Checking and Editing Firmware ............................................................. 221
Chapter 14 HDD Management ................................................................................................... 222
14.1 Initializing HDDs ..................................................................................... 222
14.2 Managing Network HDD ........................................................................ 223
14.3 Managing HDD Group ............................................................................ 226
14.3.1 Setting HDD Groups ............................................................................... 226
14.3.2 Setting HDD Property ............................................................................. 227
14.4 Configuring Quota Mode ....................................................................... 228
14.5 Configuring Cloud Storage ..................................................................... 229
14.6 Configuring Disk Clone ........................................................................... 232
14.7 Checking HDD Status ............................................................................. 234
14.8 Checking S.M.A.R.T Information ............................................................ 234
14.9 Detecting Bad Sector ............................................................................. 235
14.10 Configuring HDD Error Alarms ............................................................... 236
Chapter 15 Camera Settings ........................................................................................................ 238
15.1 Configuring OSD Settings ................................................................. 238
15.2 Configuring Privacy Mask ................................................................ 239
15.3 Configuring Video Parameters ......................................................... 240
15.3.1 Configuring Image Settings .................................................................... 240
15.3.2 Configuring Camera Parameters Settings .............................................. 242
Chapter 16 DVR Management and Maintenance ..................................................................... 244
16.1 Viewing System Information ............................................................ 244
16.2 Searching Log Files ............................................................................. 244
16.3 Importing/Exporting IP Camera Info ............................................. 247
16.4 Importing/Exporting Configuration Files ...................................... 247
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16.5 Upgrading System .............................................................................. 248
16.5.1 Upgrading by Local Backup Device ........................................................ 248
16.5.2 Upgrading by FTP ................................................................................... 248
16.5.3 Upgrading by Hik-Connect ..................................................................... 248
16.6 Upgrading Camera ............................................................................. 249
16.7 Restoring Default Settings ................................................................. 250
Chapter 17 Others ......................................................................................................................... 251
17.1 Configuring General Settings ............................................................ 251
17.2 Configuring RS-232 Serial Port ......................................................... 253
17.3 Configuring DST Settings .................................................................. 253
17.4 Configuring More Settings ................................................................ 254
17.5 Managing User Accounts .................................................................. 257
17.5.1 Adding a User ......................................................................................... 257
17.5.2 Deleting a User ....................................................................................... 260
17.5.3 Editing a User ......................................................................................... 261
Chapter 18 Appendix ................................................................................................................... 262
18.1 Glossary ................................................................................................. 262
18.2 Troubleshooting ..................................................................................... 263
18.3 List of Compatible Hikvision IP Cameras ................................................ 267
18.4 List of Compatible Third-Party IP Cameras ............................................ 268
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Chapter 1 Introduction

1.1 Front Panel

Front Panel 1:
Figure 1-1 Front Panel of DS-7100
Front Panel 2:
Figure 1-2 Front Panel of DS-7200HGHI
Table 1-1 Descriptionon of Front Panel
No.
Icon
Description
1
Turns red when DVR is powered up.
2
Turns red when data is being read from or written to HDD.
3
Flickers blue when network connection is functioning properly.
Front Panel 3:
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Figure 1-3 Front Panel of DS-7200HQHI-F/N
Table 1-2 Description of Front Panel
No.
Name
Function Description
1
POWER
Turns green when the power switch on the rear panel is turned on.
STATUS
Flickers red when data is being read from or written to HDD.
Tx/Rx
Flickers green when network connection is functioning properly.
2
IR Receiver
Receiver for IR remote
3
USB Interfaces
Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).
Front Panel 4:
Figure 1-4 Front Panel of DS-7200HUHI and DS-7600HUHI-F/N
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Table 1-3 Description of Front Panel
No.
Name
Function Description
1
POWER
Turns green when the device is running.
STATUS
Flickers red when data is being read from or written to HDD, and turns green when the SHIFT function is realized.
Tx/Rx
Flickers green when network connection is functioning properly.
2
Composite Keys
SHIFT
Switches between the numeric or letter input and functions of the composite keys.
1/MENU
Enters numeral “1”;
Accesses the main menu interface.
2/ABC/F1
Enters numeral “2”;
Enters letters “ABC”;
Uses the F1 button to select all items in a list field;
Turns on/off PTZ light in PTZ Control mode, and use it to zoom out the image;
Switches between main and spot video output in live view or playback mode.
3/DEF/F2
Enters numeral “3”;
Enters letters “DEF”;
Uses the F2 button to change the tab pages;
Zooms in the image in PTZ control mode.
4/GHI/ESC
Enters numeral “4”;
Enters letters “GHI”;
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No.
Name
Function Description
Exits and back to the previous menu.
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No.
Name
Function Description
5/JKL/EDIT
Enters numeral “5”;
Enters letters “JKL”;
Deletes characters before cursor;
Checks the checkbox and select the ON/OFF switch;
Starts/stops record clipping in playback.
6/MNO/PLAY
Enters numeral “6”;
Enters letters “MNO”;
Accesses to playback interface in Playback mode.
7/PQRS/REC
Enters numeral “7”;
Enters letters “PQRS”;
Accesses to manual record interface;
Manually enables/disables record.
8/TUV/PTZ
Enters numeral “8”;
Enters letters “TUV”;
Accesses PTZ control interface.
9/WXYZ/PREV
Enters numeral “9”;
Enters letters “WXYZ”;
Multi-channel display in live view.
0/A
Enters numeral “0”;
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No.
Name
Function Description
Shifts the input methods in the editing text field. (Upper and lowercase, alphabet, symbols or numeric input).
3
DIRECTION
Navigates between different fields and items in menus.
Uses the Up and Down buttons to speed up and slow down the playing of video files in Playback mode.
The Left and Right button will select the next and previous record files.
Cycles through channels in Live View mode.
Controls the movement of the PTZ camera in PTZ control mode.
ENTER
Confirms selection in any of the menu modes.
Checks the checkbox.
Plays or pauses the playing of video files in Playback mode.
Advances the video by a single frame in single-frame Playback mode.
Stops/starts auto switch in Auto-switch mode.
4
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).
5
IR Receiver
Receiver for IR remote control.
Front Panel 5:
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Figure 1-5 Front Panel of DS-7300HQHI-F/N and DS-7300HUHI-F/N
Table 1-4 Description of Front Panel
No.
Name
Function Description
1
POWER
Turns green when DVR is powered up.
READY
Turns green, indicating that the DVR is functioning properly.
STATUS
Turns green when device is controlled by an IR remote.
Turns red when controlled by a keyboard and purple when IR remote and keyboard is used at the same time.
ALARM
Turns red when a sensor alarm is detected.
HDD
Flickers in red when data is being read from or written to HDD.
Tx/Rx
Flickers in green when network connection is functioning properly.
2
DVD-R/W
Slot for DVD-R/W.
3
Composite Keys
SHIFT
Switches between the numeric or letter input and functions of the composite keys. (Input letter or numbers when the light is out; Realize functions when the light is red.)
1/MENU
Enters numeral “1”;
Accesses the main menu interface.
2/ABC/F1
Enters numeral “2”;
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No.
Name
Function Description
Enters letters “ABC”;
The F1 button when used in a list field will select all items in the list;
Turns on/off PTZ light in PTZ Control mode, and use it to zoom out the image;
Switches between main and spot video output in live view or playback mode.
3/DEF/F2
Enters numeral “3”;
Enters letters “DEF”;
Uses the F2 button is used to change the tab pages;
Zooms in the image in PTZ control mode.
4/GHI/ESC
Enters numeral “4”;
Enters letters “GHI”;
Exits and back to the previous menu.
5/JKL/EDIT
Enters numeral “5”;
Enters letters “JKL”;
Deletes characters before cursor;
Check the checkbox and select the ON/OFF switch;
Starts/stops record clipping in playback.
6/MNO/PLAY
Enters numeral “6”;
Enters letters “MNO”;
Accesses to playback interface in Playback mode.
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No.
Name
Function Description
7/PQRS/REC
Enters numeral “7”;
Enters letters “PQRS”;
Accesses to manual record interface;
Manually enables/disables record.
8/TUV/PTZ
Enters numeral “8”;
Enters letters “TUV”;
Accesses PTZ control interface.
9/WXYZ/PREV
Enters numeral “9”;
Enters letters “WXYZ”;
Multi-channel display in live view.
0/A
Enters numeral “0”;
Shifts the input methods in the editing text field. (Upper and lowercase, alphabet, symbols or numeric input).
4 DIRECTION
Navigates between different fields and items in menus.
Uses the Up and Down buttons to speed up and slow down the playing of video files in Playback mode.
The Left and Right button will select the next and previous record files.
Cycles through channels in Live View mode.
Controls the movement of the PTZ camera in PTZ control mode.
ENTER
Confirms selection in any of the menu modes.
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No.
Name
Function Description
Checks the checkbox.
Plays or pauses the playing of video files in Playback mode.
Advances the video by a single frame in single-frame Playback mode.
Stops/starts auto switch in Auto-switch mode.
5
POWER
Power on/off switch.
6
JOG SHUTTLE Control
Moves the active selection up and down in a menu.
Cycles through different channels in live view mode.
Jumps 30s forward/backward in video files in the playback mode.
Controls the movement of the PTZ camera in PTZ control mode.
Moves the active selection up and down in a menu.
7
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).
8
IR Receiver
Receiver for IR remote control.
Front Panel 6:
Figure 1-6 Front Panel of DS-8100HQHI-F/N and DS-8100HUHI-F/N
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Table 1-5 Description of Front Panel
No.
Name
Function Description
1
Status Indicators
ALARM
Turns red when a sensor alarm is detected.
READY
Turns blue, indicating that the DVR is functioning properly.
STATUS
Turns blue when device is controlled by an IR remote.
Turns red when controlled by a keyboard and purple when IR remote and keyboard is used at the same time.
HDD
Flickers in red when data is being read from or written to HDD.
Tx/Rx
Flickers in blue when network connection is functioning properly.
GUARD
Turns blue when the device is in armed status; at this time, an alarm is enabled when an event is detected.
Turns off when the device is unarmed. The arm/disarm status can be changed by pressing and holding on the ESC button for more than 3 seconds in live view mode.
2
Alphanumeric Buttons
Switches to the corresponding channel in live view or PTZ control mode.
Inputs numbers and characters in edit mode.
Switches between different channels in playback mode.
Turns blue when the corresponding channel is recording; turns red when the channel is in network transmission status; turns pink when the channel is recording and transmitting.
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