Hikvision DS-7308HQI-K4-3TB, DS-7308HUI-K4-10TB, DS-7308HUI-K4-12TB, DS-7308HUI-K4-16TB, DS-7308HUI-K4-18TB User Manual

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User Manual
Digital Video Recorder (DVR)
DS-73xxHUI-K4, DS-73xxHQI-K4, DS-90xxHUI-K8
UM DS-73xxHUI-K4 DS-73xxHQI-K4 DS-90xxHUI-K8 092017NA i
User Manual
COPYRIGHT ©2017 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to Turbo HD Digital Video Recorder (DVR).
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/).
lease use this user manual under the guidance of professionals.
P
Trademarks Acknowledgement
and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
DS-73xxHUI-K4, DS-73xxHQI-K4, DS-90xxHUI-K8 DVR User Manual
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to
your supplier or to a designated collection point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
DS-73xxHUI-K4, DS-73xxHQI-K4, DS-90xxHUI-K8 DVR User Manual
Applicable Models
This manual is applicable to the models listed in the following table.
Series Model
DS-7304HUI-K4
DS-73xxHUI-K4
DS-7308HUI-K4 DS-7316HUI-K4 DS-7308HQI-K4
DS-73xxHQI-K4
DS-7316HQI-K4 DS-7332HQI-K4
DS-90xxHUI-K8
DS-9008HUI-K8 DS-9016HUI-K8
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol Description
Provides additional information to emphasize or supplement important points of the main text.
Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not avoided, will result in death or serious injury.
Safety Instructions
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
In the use of the product, you must be in strict compliance with the electrical safety regulations of
the nation and region. Please refer to technical specifications for detailed information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source
with 100 to 240 VAC, 12 VDC or 48 VDC according to the IEC60950-1 standard. Refer to technical specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may cause over-heating
or a fire hazard.
Please make sure that the plug is firmly connected to the power socket.
If smoke, odor or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service center.
DS-73xxHUI-K4, DS-73xxHQI-K4, DS-90xxHUI-K8 DVR User Manual
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
Ensure unit is installed in a well-ventilated, dust-free environment.
Unit is designed for indoor use only.
Keep all liquids away from the device.
Ensure environmental conditions meet factory specifications.
Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of
dropping it may cause damage to the sensitive electronics within the unit.
Use the device in conjunction with an UPS if possible.
Power down the unit before connecting and disconnecting accessories and peripherals.
A factory recommended HDD should be used for this device.
Improper use or replacement of the battery may result in hazard of explosion. Replace with the
same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.
Ensure to use the attached power adaptor only and not to change the adaptor randomly.
Product Key Features
General
Connectable to TurboHD and analog cameras
Supports UTC protocol for connecting camera over coa
Connectable to IP cameras
The analog signal inputs including TurboHD and CVBS can be automatically recognized without
configuration
Each channel supports dual-stream. And sub-stream supports up to WD1 resolution
The main stream of HUI Series supports up to 5 MP resolution of all the channels (HUI Series)
5 MP long distance transmission can be enabled for the analog cameras (HUI Series)
Independent configuration for each channel, including resolution, frame rate, bit rate, image
quality, etc.
The minimum frame rate for main stream and sub-stream is 1 fps
x
Encoding for both video stream and video & audio stream; audio and video synchronization during
composite stream encoding
Supports enabling H.265+/H.264+ to ensure high video quality with lowered bit rate
H.265+/H.265/H.264+/H.264 encoding for the main stre
am, and H.265/H.264 encoding for the
sub-stream of analog cameras
Connectable to H.265 and H.264 IP cameras
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Defog level, night to day sensitivity, day to night sensitivity, IR light brightness, day/night mode, and
WDR switch configurable for the connected analog cameras supporting these parameters
4 MP/5 MP signal switch for the supported analog cameras
Watermark technology
Local Monitoring
HDMI output at up to 4K (3840 × 2160) resolution
There are two HDMI interfaces of which the HDMI1 and VGA interfaces share simultaneous output.
For HDMI1/VGA output, up to 1920 × 1080 resolution is supported. For HDMI2 output, up to 4K (3840 × 2160) resolution is supported
1/4/6/8/9/16/25/36 screen live view is supported, and the display sequence of screens is adjustable
If the sum of the analog and IP channels exceeds 25, up to 32-window division mode is supported for the VGA/HDMI1 output
Live view screen can be switched in group and manual switch and automatic cycle live view are also
provided, the interval of automatic cycle can be adjusted
CVBS output only serves as the aux output or live view output
Quick setting menu is provided for live view
The selected live view channel can be shielded
VCA information overlay in live view for the supported analog cameras and in smart playback for
the supported analog and IP cameras
Motion detection, video-tampering detection, video e
alarm functions
1-ch analog camera supports people counting and heat map functions
HUI Series supports line crossing detection and intrusion detection of all channels, and 2-ch sudden
scene change detection.
The enhanced VCA mode conflicts with the 2K/4K output and 4 MP/5 MP signal input (HUI Series)
Privacy mask
Several PTZ protocols (including Omnicast VMS of Genetec) supported; PTZ preset, patrol and
pattern
Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
xception alarm, video loss alarm, and VCA
Each disk can have a maximum of 8 TB storage capacity
8 network disks (8 NAS disks, 8 IP SAN disks, or n N
connected
Remaining recording time of the HDD can be viewed
Supports cloud storage
AS disks + m IP SAN disks (n+m ≤ 8)) can be
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S.M.A.R.T. and bad sector detection
HDD sleeping function
HDD property: redundancy, read-only, read/write (R/W)
HDD group management
HDD quota management; different capacity can be assigned to different channels
Hot-swappable HDD supports RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10 storage schemes, and
can be enabled and disabled on your demand. 16 arrays can be configured (DS-90xxHUI-K8 only)
Recording, Capture, and Playback
Holiday recording schedule configuration
Cycle and non-cycle recording modes
Normal and event video encoding parameters
Multiple recording types: manual, continuous, alarm,
motion, motion | alarm, motion & alarm, and
event
Supports POS triggered recording
Eight recording time periods with separated recording types
Supports Channel-Zero encoding
Main stream and sub-stream configurable for simultaneous recording
Pre-record and post-record for motion detection triggered recording, and pre-record time for
schedule and manual recording
Searching record files and captured pictures by even
ts (alarm input/motion detection)
Customization of tags, searching and playing back by tags
Locking and unlocking of record files
Local redundant recording and capture
When TurboHD input is connected, the information including the resolution and frame rate will be
overlaid on the bottom right corner of the live view for five seconds. When CVBS input is connected, the information such as NTSC or PAL will be overlaid on the bottom right corner of the live view for five seconds.
Search and play back record files by camera number, recording type, start time, end time, etc.
Smart playback to go through less effective information
Main stream and sub-stream selectable for local/remote playback
Zooming in for any area when playback
Multi-channel reverse playback
Supports pause, fast forward, slow forward, skip forward, and skip backward when playback,
locating by dragging the mouse on the progress bar
4/8/16-ch synchronous playback
Manual capture, continuous capture of video images,
and playback of captured pictures
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Backup
Exports data to a USB or eSATA device
Exports video clips when playback
Video and Log, Video and Player, and Player are selectable to export for backup
Management and maintenance of backup devices
Alarms and Exceptions
Configurable arming time of alarm input/output
Alarms for video loss, motion detection, video tampe
ring, illegal login, network disconnected, IP
confliction, record/capture exception, HDD error, and HDD full, etc.
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and
alarm output
One-key disarms the linkage actions of the alarm input
PTZ linking for the VCA alarm
VCA detection alarm is supported
Supports POS triggered alarm
Supports coaxial alarm (requires camera with alarm I/O)
System will automatically reboot when a problem is detected in an attempt to restore normal
functionality
Other Local Functions
Manual and automatic video quality diagnostics
Operable by mouse and remote control
Three-level user management; admin user can create m
any operating account and define their
operating permission, which includes the permission to access any channel
Completeness of operation, alarm, exceptions and log writing and searching
Manually triggering and clearing alarms
Importing and exporting of configuration file of devices
Getting cameras type information automatically
Unlock pattern for device login for the admin
Clear-text password available
GUID file can be exported for use in resetting the password
Multiple connected analog cameras supporting TurboHD can be upgraded simultaneously via the
DVR
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Network Functions
Self-adaptive 100M or 1000M network interface
IPv6 is supported
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP™, and HTTPS are
supported
Supports access by Hik-Connect. If you enable Hik-Connect, the device will remind you the Internet
access risk and ask you to confirm the “Terms of Service” and “Privacy Statement” before enabling the service. You should create a verification code to connect to Hik-Connect.
TCP, UDP, and RTP for unicast
Auto/Manual port mapping by UPnP™
Remote search, playback, download, locking and unloc
king the record files, and downloading files
broken transfer resume
Remote parameters setup; remote import/export of device parameters
Remote viewing of the device status, system logs and alarm status
Remote keyboard operation
Remote HDD formatting and program upgrading
Remote system restart and shutdown
Supports upgrading via remote FTP server
RS-485 transparent channel transmission
Alarm and exception information can be sent to the remote host
Remotely start/stop recording
Remotely start/stop alarm output
Remote PTZ control
Two-way audio and voice broadcasting
Output bandwidth limit configurable
Embedded Web server
If DHCP is enabled, you can enable DNS DHCP or disab
le it and edit the Preferred DNS Server and
Alternate DNS Server
Development Scalability
SDK for Windows and Linux system
Source code of application software for demo
Development support and training for application system
DS-73xxHUI-K4, DS-73xxHQI-K4, DS-90xxHUI-K8 DVR User Manual
Table of Contents
Product Key Features ........................................................................................................................... 5
1 Introduction ................................................................................................................................... 15
1.1 Front Panel ............................................................................................................................ 15
1.2 IR Remote Control Operations .............................................................................................. 17
1.2.1 Troubleshooting Remote Control ................................................................................... 19
1.3 USB Mouse Operation ........................................................................................................... 19
1.4 Input Method Description .................................................................................................... 20
1.5 Rear Panel ............................................................................................................................. 20
2 Getting Started ............................................................................................................................... 22
2.1 Starting Up and Shutting Down the DVR .............................................................................. 22
2.1.1 Starting the DVR .............................................................................................................. 22
2.1.2 Shutting Down/Logging Out/Rebooting the DVR ........................................................... 22
2.2 Activating the Device ............................................................................................................ 23
2.3 Using the Unlock Pattern for Login ....................................................................................... 24
2.3.1 Configuring the Unlock Pattern ...................................................................................... 25
2.3.2 Logging in via Unlock Pattern ......................................................................................... 26
2.3.3 Login and Logout ............................................................................................................. 27
2.3.3.1 User Login ............................................................................................................ 27
2.3.4 Resetting Your Password ................................................................................................ 28
2.3.5 Adding and Connecting IP Cameras ................................................................................ 30
2.3.5.1 Activating an IP Camera ...................................................................................... 30
2.3.6 Adding an Online IP Camera ........................................................................................... 33
2.3.7 Editing the Connected IP Camera ................................................................................... 37
2.3.8 Configuring Signal Input Channel.................................................................................... 39
2.3.9 Configuring 5 MP Long Distance Transmission ............................................................... 40
3 Live View ........................................................................................................................................ 41
3.1 Introduction .......................................................................................................................... 41
3.2 Live View Icons ...................................................................................................................... 41
3.3 Live View Mode Operations .................................................................................................. 42
3.3.1 Using the Mouse in Live View ......................................................................................... 43
3.3.2 Switching Main/Aux Output ........................................................................................... 43
3.3.3 Quick Setting Toolbar in Live View Mode ....................................................................... 44
3.4 Channel-Zero Encoding ......................................................................................................... 47
3.5 Adjusting Live View Settings ................................................................................................. 48
3.6 Manual Video Quality Diagnostics ........................................................................................ 49
4 PTZ Controls ................................................................................................................................... 50
4.1 Configuring PTZ Settings ....................................................................................................... 50
4.2 Setting PTZ Presets, Patrols, and Patterns ............................................................................ 52
4.2.1 Customizing Presets ........................................................................................................ 52
4.2.2 Calling Presets ................................................................................................................. 53
4.2.3 Customizing Patrols ........................................................................................................ 54
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4.2.4 Calling Patrols.................................................................................................................. 56
4.2.5 Customizing Patterns ...................................................................................................... 56
4.2.6 Calling Patterns ............................................................................................................... 57
4.2.7 Customizing Linear Scan Limit ........................................................................................ 58
4.2.8 Calling Linear Scan .......................................................................................................... 59
4.2.9 One-Touch Park............................................................................................................... 60
4.3 PTZ Control Panel .................................................................................................................. 61
5 Recording and Capture Settings ..................................................................................................... 62
5.1 Configuring Encoding Parameters ......................................................................................... 62
5.2 Configuring Recording and Capture Schedule ...................................................................... 68
5.3 Configuring Motion Detection Recording and Capture ........................................................ 72
5.4 Configuring Alarm Triggered Recording and Capture ........................................................... 73
5.5 Configuring Event Recording and Capture ............................................................................ 75
5.6 Configuring Manual Recording and Continous Capture ....................................................... 76
5.7 Configuring Holiday Recording and Capture ......................................................................... 77
5.8 Configuring Redundant Recording and Capture ................................................................... 79
5.9 Configuring HDD Group ........................................................................................................ 81
5.10 Files Protection ..................................................................................................................... 82
5.10.1 Protect Record Files by Locking Them ............................................................................ 82
5.10.2 Protect File by Setting HDD to Read-Only ...................................................................... 83
5.11 One-Key Enable/Disable H.264+/H.265+, Analog Cameras .................................................. 84
5.11.1 Enabling ........................................................................................................................... 84
5.11.2 Disabling .......................................................................................................................... 85
5.12 Playback ................................................................................................................................ 85
5.12.1 Instant Playback by Channel ........................................................................................... 85
5.12.2 Playback by Normal Search ............................................................................................. 86
5.12.2.1 Playback by Channel ........................................................................................... 86
5.12.2.2 Playback by Time ................................................................................................ 87
5.12.3 Playback Interface ........................................................................................................... 87
5.12.4 Playback by Event Search................................................................................................ 88
5.12.5 Playback by Tag ............................................................................................................... 91
5.12.6 Playback by Smart Search ............................................................................................... 93
5.12.7 Playback by System Logs ................................................................................................. 97
5.12.8 Playback by Sub-Periods ................................................................................................. 98
5.12.9 Play Back External Files ................................................................................................... 99
5.13 Auxiliary Functions of Playback........................................................................................... 100
5.13.1 Playing Back Frame-by-Frame ...................................................................................... 100
5.13.2 Digital Zoom .................................................................................................................. 100
5.13.3 Multi-Channel Reverse Playback .................................................................................. 101
5.13.4 File Management .......................................................................................................... 102
5.14 Backup ................................................................................................................................. 102
5.14.1 Backup by Normal Video/Picture Search ...................................................................... 102
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5.14.1.1 Using USB Flash Drives, USB HDDs .................................................................... 103
5.14.2 Backup by Event Search ................................................................................................ 105
5.14.3 Back Up Video Clips....................................................................................................... 106
5.15 Managing Backup Devices .................................................................................................. 107
6 Alarm Settings .............................................................................................................................. 108
6.1 Setting Motion Detection.................................................................................................... 108
6.2 Setting Sensor Alarms ......................................................................................................... 110
6.2.1 Detecting Video Loss ..................................................................................................... 112
6.2.2 Detecting Video Tampering .......................................................................................... 113
6.3 Setting All-Day Video Quality Diagnostics .......................................................................... 115
6.4 Handling Exceptions ............................................................................................................ 116
7 Setting Alarm Response Actions .................................................................................................. 118
8 POS Configuration ........................................................................................................................ 121
8.1 Configuring POS Settings ..................................................................................................... 121
8.2 Configuring Overlay Channel .............................................................................................. 125
8.3 Configuring POS Alarm ........................................................................................................ 126
9 VCA Alarm .................................................................................................................................... 128
9.1 Face Detection .................................................................................................................... 128
9.2 Vehicle Detection ................................................................................................................ 130
9.3 Line Crossing Detection....................................................................................................... 131
9.4 Intrusion Detection ............................................................................................................. 133
9.5 Region Entrance Detection ................................................................................................. 134
9.6 Region Exiting Detection ..................................................................................................... 135
9.7 Loitering Detection ............................................................................................................. 136
9.8 People Gathering Detection ................................................................................................ 136
9.9 Fast Moving Detection ........................................................................................................ 136
9.10 Parking Detection ................................................................................................................ 136
9.11 Unattended Baggage Detection .......................................................................................... 137
9.12 Object Removal Detection .................................................................................................. 137
9.13 Audio Exception Detection ................................................................................................. 137
9.14 Defocus Detection ............................................................................................................... 138
9.15 Sudden Scene Change ......................................................................................................... 139
9.16 PIR Alarm ............................................................................................................................. 139
10 VCA Search ................................................................................................................................... 140
10.1 Behavior Search .................................................................................................................. 140
10.2 Plate Search ......................................................................................................................... 141
10.3 People Counting .................................................................................................................. 142
10.4 Heat Map............................................................................................................................. 143
11 Network Settings .......................................................................................................................... 144
11.1 Configuring General Settings .............................................................................................. 144
11.2 Configuring Advanced Settings ........................................................................................... 146
11.2.1 Configuring PPPoE Settings ........................................................................................... 146
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11.2.2 Configuring Hik-Connect ............................................................................................... 147
11.2.3 Configuring DDNS.......................................................................................................... 149
11.2.4 Configuring NTP Server ................................................................................................. 150
11.2.5 Configuring NAT ............................................................................................................ 151
11.2.6 Configuring More Settings ............................................................................................ 153
11.2.7 Configuring HTTPS Port ................................................................................................. 154
11.2.8 Configuring E-Mail......................................................................................................... 156
11.2.9 Checking Network Traffic .............................................................................................. 158
11.3 Configuring Network Detection .......................................................................................... 159
11.3.1 Testing Network Delay and Packet Loss ....................................................................... 159
11.3.2 Exporting Network Packet ............................................................................................ 159
11.3.3 Checking Network Status .............................................................................................. 160
11.3.4 Checking Network Statistics .......................................................................................... 161
12 RAID .............................................................................................................................................. 162
12.1 Configuring Array ................................................................................................................ 162
12.1.1 Enable RAID ................................................................................................................... 163
12.1.2 One-Touch Configuration ............................................................................................. 163
12.1.3 Manually Creating Array ............................................................................................... 165
12.1.4 Rebuilding Array ............................................................................................................ 167
12.1.5 Automatically Rebuilding Array .................................................................................... 168
12.1.6 Manually Rebuilding Array ............................................................................................ 169
12.1.7 Deleting Array ............................................................................................................... 170
13 Checking and Editing Firmware ................................................................................................... 171
14 HDD Management ....................................................................................................................... 172
14.1 Initializing HDDs .................................................................................................................. 172
14.2 Managing Network HDD ..................................................................................................... 174
14.3 Managing HDD Group ......................................................................................................... 176
14.3.1 Setting HDD Groups ...................................................................................................... 176
14.4 Setting HDD Property .......................................................................................................... 178
14.5 Configuring Quota Mode .................................................................................................... 179
14.6 Configuring Cloud Storage .................................................................................................. 181
14.7 Configuring Disk Clone ........................................................................................................ 183
14.8 Checking HDD Status ........................................................................................................... 185
14.9 Checking S.M.A.R.T. Information ......................................................................................... 186
14.10 Detecting Bad Sectors ......................................................................................................... 186
14.11 Configuring HDD Error Alarms ............................................................................................ 187
15 Camera Settings ........................................................................................................................... 188
15.1 Configuring OSD Settings .................................................................................................... 188
15.2 Configuring Privacy Mask .................................................................................................... 190
15.3 Configuring Video Parameters ............................................................................................ 190
15.3.1 Configuring Image Settings ........................................................................................... 190
15.3.2 Configuring Camera Parameters Settings ..................................................................... 191
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16 DVR Management and Maintenance ........................................................................................... 193
16.1 Viewing System Information ............................................................................................... 193
16.2 Searching Log Files .............................................................................................................. 193
16.3 Importing/Exporting IP Camera Info ................................................................................... 196
16.4 Importing/Exporting Configuration Files ............................................................................ 196
16.5 Upgrading System ............................................................................................................... 197
16.5.1 Upgrading by Local Backup Device ............................................................................... 197
16.5.2 Upgrading by FTP .......................................................................................................... 197
16.6 Upgrading Camera ............................................................................................................... 198
16.7 Restoring Default Settings ................................................................................................... 199
17 Other ............................................................................................................................................ 200
17.1 Configuring General Settings .............................................................................................. 200
17.2 Configuring RS-232 Serial Port ............................................................................................ 201
17.3 Configuring DST Settings ..................................................................................................... 202
17.4 Configuring More Settings .................................................................................................. 202
17.5 Managing User Accounts .................................................................................................... 205
17.5.1 Adding a User ................................................................................................................ 205
17.5.2 Deleting a User .............................................................................................................. 208
17.5.3 Editing a User ................................................................................................................ 209
18 Appendix ...................................................................................................................................... 212
18.1 Specifications ...................................................................................................................... 212
18.1.1 DS-73xxHUI-K4 .............................................................................................................. 212
18.1.2 DS-90xxHUI-K8 .............................................................................................................. 213
18.1.3 DS-73xxHQI-K4 .............................................................................................................. 214
18.2 Glossary ............................................................................................................................... 215
18.3 Troubleshooting .................................................................................................................. 216
18.4 List of Compatible Hikvision IP Cameras ............................................................................. 220
18.5 List of Compatible Third-Party IP Cameras ......................................................................... 220
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No. Name
Function Description
1 POWER
Turns green when DVR is powered up
READY
Turns
green, indicating that
the DVR is functioning properly
T
urns
green
when devic
e is controlled by an IR remote
T
urns red when controlled by a keyboard a
nd purple when IR remote and
ke
yboard is used at the same time
ALARM
Turns red
when a sensor alarm is detected
HDD Flickers
red when data is be
ing read from or written to HDD
Tx/Rx Flickers
green when network connection is functio
ning properly
2
DVD-R/W Slot for DVD
-
R/W
Switches between the numeric
or
letter input and
functions of the composite
light is red.)
Enters
numeral “1”
Access
es the main menu interface
Enters
numeral “2”
Enters
letters “ABC”
The F1 button when used in a list field will select all items in the list
Turns
on/off
PTZ light
i
n PTZ Control mode,
and use
it
to
zoom out the image
Switches
betw
een main and spot video output
in live view or playback mode
.
Enters
numeral “3”
Enters
letters “DEF”
Uses the
F2 button is used to change the tab pages
Zooms in the image
in PTZ control mode
Enters
numeral “4”
Enters letters “GHI”
Exits
and back to the previous menu
Enters
numeral “5”
Enters
letters “JKL”
Delete
s characters before cursor
Check the checkb
ox and select the ON/OFF switch
Starts/stops
record clipping in playback
Enters
numeral “6”
Enters
letters “MNO”
Accesses
to playback interface
in Playback mode
Enters
numeral “7”
Enters
letters “PQRS”
A
ccesses
to manual record interface
M
anually enable
s
/disable
s record
Enters
numeral “8”
Enters
letters “TUV”
Access
es PTZ control interface
Enters
numeral “9”
Enters
letters “WXYZ”
Multi-channel
display in
live view
0/A Enters
numeral
“0”
NOTE: Figures in this manual are for illustration only; your screens may differ.
1 Introduction
1.1 Front Panel
Figure 1, DS-73xxHUI-K4, DS-73xxHQI-K4 Front Panel
Table 1-1 DS-73xxHUI-K4, DS-73xxHQI-K4 Front Panel Description
STATUS
SHIFT
1/MENU
2/ABC/F1
3/DEF/F2
4/GHI/ESC
3
Composite Keys
5/JKL/EDIT
6/MNO/PLAY
keys. (Input letter or numbers when the light is out; Realize functions when the
7/PQRS/REC
8/TUV/PTZ
9/WXYZ/PREV
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No. Name
Function Description
Shifts
the input methods in the editing text field. (
Upper and lowercase,
alphabet, symbols or numeric input).
N
avigate
s between diffe
rent fields and items in menus
Uses
the Up and Down button
s to speed up and slow down
the playing of
video
The Left and Right button wi
ll select the next and previous record files.
Cycles
through channels
in Live View mode
. C
ontrol
s the movement of the PTZ camera
in PTZ control mode
C
onfirm
s selection in any of
the menu modes
Checks the
checkbox
P
lays
or pause
s the pla
ying of
video
files i
n Playback mode
Advance
s the video by a single frame
in single
-
frame Playback mode
Stops/start
s auto switch
in Auto
-
switch mode
5
POWER
Power on/off switch
Move
s the active selection
up and down
in a menu
C
ycles
through different channels
in live view mode
Jumps
30s forward/backward in video files
in
the playback mode
Control
s the movement of the PTZ camera
in PTZ control mode
Move
s the active selection
up and down
in a menu
U
niversal Serial Bus (USB) ports for additional devices such as USB mous
e and
USB Hard Disk Drive (HDD)
8
IR Receiver
Receiver for IR remote
control
No. Name
Function Description
1 ALARM
Red when a sensor alarm is detected
READY
Blue, indicating that the DVR is functioning properly
B
lue when device is controlled
by an IR remote
Red when controlled by a keyboard and purple when IR remote and ke
yboard is used at the same time
HDD Flickers red when data is be
ing read from or written to HDD
MODEM
Flickers blue when network connection is function
ing properly
Tx/Rx
Blue when the device is in armed status; at this time, an alarm is enabled when an event is detected.
Tu
rns off when the device is unarmed. The arm/disarm status can be changed by pressing and holding on
the ESC button for more than 3 seconds in live view mode.
Red when a sensor alarm is detected
2
IR Receiver
Receiver for IR remote
3
Front Panel Lock
Lock or unlock the panel by the key
4
DVD-R/W Slot for DVD
-
R/W
Switches to the corresponding channel in live view or PTZ c
ontrol mode
Inputs numbers and characters in e
dit mode
Switches between different channels in p
layback m
ode
B
lue when the corresponding channel is recording; turns red when the channel is in network transmission
status; turns pink when the channel is recording and transmitting.
6
USB Interfaces
Universal Serial Bus
ports for additional devices such as US
B mous
e and USB Hard Disk Drive (HDD)
Returns
to the previous menu
Presses for arming/disarming the device in live v
iew mode
Enters t
he Manual Record settings menu
Presses this button followed by a numeric button to call a PTZ prese
t in PTZ control settings
Turns audio on/off in the p
layback mode
Enters the p
layback mode
Automatically scans in the PTZ c
ontrol menu
ZOOM+
Zooms in the PTZ camera in the PTZ c
ontrol setting
DIRECTION
4
ENTER
6 JOG SHUTTLE Control
7 USB Interface
files in Playback mode.
Figure 2, DS-90xxHUI-K8 Front Panel
Table 1-2 DS-90xxHUI-K8 Front Panel Description
STATUS
GUARD
Alphanumeric
5
Buttons
ESC
REC/SHOT
7
PLAY/AUTO
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No. Name
Function Description
Adjusts
focus in the PTZ Control
menu
Switches between input methods (upper and lower case alphabet, symbol
s and numeric input).
Edits text fields. When editing text fields, it also deletes the ch
aracter in front of the cursor
Checks the checkbox in the checkbox fields
Adjusts the iris of the camera in PTZ control mode
Generates video clips for backup in playback mode
Enters/exits the fol
der of USB device and eSATA HDD
Switches
between main and spot output
Zooms out the image in PTZ control
mode
Selects all items on the list when used in a list
field
Turns on/off PTZ light
(if applicable) in PTZ control mode
Switches between play and reverse play in playback mode
Cycles
through tab pages
Switches between channel
s in synchronous playback mode
Returns to the Mai
n menu (after successful login)
Presses and holds the button for five seconds to
turn off audible key beep
Starts wiper (if applicable) in PTZ control mode
Shows/hides the control inter
face in playback mode
Switches between singl
e screen and multi
-
screen mode
Adjusts the focus in conjunction with the A/FOCUS+ button in PTZ control mode
Enters
the PTZ Control mode
Adjusts the iris of the PTZ camera in PTZ c
ontrol mode
Navigates between different f
ields and items in menus
Uses the Up and Down buttons to speed up and slow down the playing of video files in Playback mode.
The Left and Right button will select the next and previous record files.
Cycles through channels in Live View mode
Controls the movement of the PTZ camera in PTZ control mode
Confirms sele
ction in any of the menu modes.
Checks the checkbox
Plays or pauses the playing of video files in Playback mode
Advanc
es the video by a single frame in single
-
frame Playback mode
Stops/starts auto switch in Auto
-
switch mode
Moves the active selection up and down
in a menu
Cycles through different channels in live view mode
Jumps 30s forwar
d/backward in video files in the playback mode
Controls the movement of the PTZ camera in PTZ control mode
10
POWER ON/OFF
Power o
n/off switch
A/FOCUS+
EDIT/IRIS+
MAIN/SPOT/ZOOM-
F1/ LIGHT
F2/ AUX
MENU/WIPER
PREV/FOCUS-
PTZ/IRIS-
DIRECTION
8
ENTER
JOG SHUTTLE
9
Control
1.2 IR Remote Control Operations
The DVR may also be controlled with the included IR remote control.
If your system is secured with a password pattern, press ESC on the remote to display the password input window and input the password by using a keyboard.
Batteries (2 × AAA) must be installed before operation.
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No. Name
Description
Power on/off the device.
Power on/off the
device
by pressing and holding the button for
5 seco
nds.
Press the button
to return to the
m
ain menu (after successful login).
Press and hold the button for 5 seconds will turn off audible key beep.
In PTZ Control mode, the MENU button will start wiper (if applicable).
In Playback mo
de, it is used to show/hide the control interface.
Enter the Manual Record setting menu.
In PTZ control settings, press the button and then you can call a PTZ preset by pressing Numeric button.
It is also used to turn audio on/off in th
e Playback mode.
N
avigate between different fields and items in menus.
In the Playback mode, the Up and Down button is used to speed up and slow down recorded video. The Left
and Right button will select the next and previous record
files. In Live View mode, these buttons can be used to cycle through channels.
In PTZ control mode, it can control the movement of the PTZ camera.
C
onfirm selection in any of the menu modes.
It can also be used to
tick
checkbox fie
lds. In Playback mode, it can be used to play or pause the video.
In single
-
frame Playback mode, pressing the button will advance the video by a single frame.
5
PTZ Button
In Auto
-
switch mode, it can be used to stop /start auto switch.
6
DEV Enabl
es/Disables Remote Control.
Switch to the corresponding channel in Live view or PTZ Control mode.
Input numbers and characters in Edit mode.
Switch between different channels in
the Playback mode.
Back to the pre
vious menu.
Press for Arming/disarming the device in Live View mode.
The button is used to enter the All
-
day Playback mode.
It is also used to
auto scan in the PTZ Control menu.
Switch between single screen and multi
-screen mode.
In PTZ Control mode, it is used to adjust the focus in conjunction with the A/FOCUS+ button.
Figure 3, Remote Control
The keys on the remote control resemble the ones found on the front panel. See Table 1-3.
Table 1-3 Description of the IR Remote Control Buttons
1 POWER
2 MENU Button
3 REC Button
DIRECTION Button
4
ENTER Button
Alphanumeric
7
Buttons
8 ESC Button
9 PLAY Button
10 PREV Button
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Name
Action
Description
Live view: Select channel and show the quick set menu.
Menu: Select
and enter.
Double
-
Click Live view: Switch between single
-
screen and multi
-
screen.
PTZ control: Wheeling.
Live view: Drag channel/time bar.
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Live view: Previous screen.
Menu: Previous item.
Live view: Next screen.
Menu: Next item.
1.2.1 Troubleshooting Remote Control
Make sure batteries have been installed properly. Also, note that the remote control must be aimed at the IR receiver on the NVR front panel.
If there is no response after pressing any button on the remote, follow the procedure below to troubleshoot.
1. Go to M
enu > Configuration > General > More Settings by operating the
front control panel or the mouse.
2. Check and remember the DVR No. The default DVR No. is 255. This
number valid for all IR remote controls.
3. Press DEV on the remote control.
4. Enter the DVR No. in Step 2.
5. Press ENTER on the remote.
If the front panel Status indicator turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is no response, check the following:
Batteries are installed correctly and the polarities are not reversed.
Batteries are fresh and not out of charge.
IR receiver is not obstructed.
f the remote still does not function, change the remote and try again, or
I contact the device provider.
1.3 USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR.
1. Plug mouse into a USB interface on the DVR. The mouse should automatically be
detected. If not, the mouse might not be compatible. Refer to your mouse provider.
Table 1-4 Description of the Mouse Control
Single-Click
Left-Click
Drag
Right-Click Single-Click
Scrolling up
Scroll-Wheel
Scrolling down
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Privacy mask and motion detection: Select target area. Digital zoom-in: Drag and select target area.
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1.4 Input Method Description
Figure 4, Soft Keyboard
Description of the buttons on the soft keyboard:
Table 1-5 Description of the Soft Keyboard Icons
Icon Description Icon Description
Number
Lowercase/Uppercase
Switch the keyboard
Positioning the cursor
Symbols
English letter
Backspace
Space
Enter
Reserved
1.5 Rear Panel
The rear panel varies by model. Refer to the actual product. The following figures are for reference only.
Figure 5, DS-73xxHUI-K4 Rear Panel
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No. Item Description
1
VIDEO IN
BNC interface for
Turbo
HD and analog
video input.
2
VIDEO OUT
BNC connector for video output.
AUDIO IN
/LOOP OUT (for
DS-90xxHUI-K8)
4 USB Port
Universal Se
rial Bus (USB) port for additional devices
. 5 HDMI1/VGA
Simultaneous
HDMI1/
VGA output. Display local video output and menu.
6
HDMI2
HDMI2 video output connector
(DS-73xxHUI
-
K4 and DS
-
90xxHUI
-
K8) 7 AUDIO OUT
RCA connector
8
Network
Interface
Connector f
or
network
(DS-73xxHUI
-
K4 and DS
-
90xxHUI
-
K8 = x2, DS
-
73xxHUI
-
K4 = x1)
Connector for RS
-
485 devices. T+
and T-
pins
connect to
R+ and R
- pins of
PTZ receiver
respectively
.
D+, D-
pin connects to Ta, Tb pin of controller. For
cascading devices, the first
D
VR’s D+, D
- pin
should be connected with the D+, D
- pin of the next
D
VR. Connector for alarm input
Connector for alarm output
10
Power Supply
100 to
240 V
AC power supply
11
Power Switch
Switch for turn
ing on/off the d
evice
12 GND Ground
13
LINE IN
BNC connector for audio input
14
eSATA
Connects external SATA HDD, CD/DVD
-RW 15 RS-232 Interface
Connector for RS
-
232 devices
16
ALARM OUT
Connector for alarm output
17
AUDIO IN (for DS
-90xxHUI-K8) RCA connector
Figure 6, DS-73xxHQI-K4 Rear Panel
Figure 7, DS-90xxHUI-K8 Rear Panel
Table 1-6 Description of DS-73xxHUI-K4, DS-73xxHQI-K4, and DS-
3
9 RS-485 and Alarm Interface
RCA connector
90xxHUI-K8 Rear Panel
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2 Getting Started
2.1 Starting Up and Shutting Down the DVR
Purpose
Proper startup and shutdown procedures are crucial to expanding the life of the DVR.
Before You Start
Check that the voltage of the power supply is the same with the DVR’s requirement, and the ground connection is working properly.
2.1.1 Starting the DVR
Check that the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the device.
Turn on the power switch on the rear panel, and the Power indicator LED should turn on indicating that the unit begins to start up.
After startup, the Power indicator LED remains on.
2.1.2 Shutting Down/Logging Out/Rebooting the DVR
1. Go to Menu > Maintenance.
Figure 8, Shutdown Menu
2. Click
3. Click one of the following:
Logout – Logs the current user out of the system.
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(lower left corner of screen) to display the Shutdown window.
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Shutdown – Shuts system down.
Reboot – Shuts system down and reboots.
Cancel – Cancels shutdown.
4. Click Yes.
5. Turn off the power switch on the rear panel.
Figure 9, Shutdown Prompt
2.2 Activating the Device
Purpose
For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. You can also activate the device via Web Browser, SADP, or Client Software.
1. Input the same password in the Create New Password and Confirm New Password
text fields.
Figure 10, Settings Admin Password
STRONG PASSWORD RECOMMENDED – We highly recommend you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. We also recommend that you reset your password regularly. Especially in high security systems, resetting the password monthly or weekly can better protect your product.
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2. Click OK to save the password and activate the device.
Clear text password is supported. Click to see the clear text of the password. Click the icon again and the password again becomes invisible.
3. After the device is activated, the Attention box pops up as below.
Figure 11, Attention Window
4. (Optional) Click Yes to export the GUID. The Reset Password interface pops up. Click
Export to export the GUID to the USB flash drive for password resetting.
Figure 12, Export GUID
5. After exporting the GUID, the Attention box pops up as below. Click Yes to duplicate
the password or No to cancel it.
Figure 13, Duplicate the Password
2.3 Using the Unlock Pattern for Login
Purpose
An admin can configure an unlock pattern for device login.
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2.3.1 Configuring the Unlock Pattern
After the device is activated, enter the following interface to configure the device unlock pattern.
Figure 14, Set Unlock Pattern
1. Use the mouse to draw a pattern among the nine dots on the screen.
Release the mouse when the pattern is done.
Figure 15, Draw the Pattern
Connect at least four dots to draw the pattern.
Each dot can be connected only once.
2. Draw the same pattern again to confirm it. When the two patterns match,
the pattern is configured successfully.
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Figure 16, Confirm the Pattern
If the two patterns are different, you must set the pattern again.
Figure 17, Reset the Pattern
2.3.2 Logging in via Unlock Pattern
Only the admin user has the permission to unlock the device.
Configure the pattern first before unlocking.
1. Right-click the mouse on the screen and select the menu to enter the
interface.
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Figure 18, Draw the Unlock Pattern
2. Draw the pre-defined pattern to unlock to enter the menu operation.
You can right click the mouse to log in via the normal mode.
If you have forgotten your pattern, you can select the Forget My Pattern or Switch User option to enter the normal login dialog box.
When the pattern you draw is different from the pattern you have configured, try again.
If you draw the wrong pattern seven times, the account will lock for one minute.
Figure 19, Normal Login Dialog Box
2.3.3 Login and Logout
2.3.3.1 User Login
Purpose
You must log in to the device before operating the menu and other functions.
1. Select the User Name in the drop-down list.
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Figure 20, Login Interface
2. Input the Password.
3. Click OK to log in.
In the Login interface, for the admin user, if you have entered the wrong password seven times, the account will be locked for 60 seconds. For operators, if you have entered the wrong password for five times, the account will be locked for 60 seconds.
Figure 21, User Account Protection for the Admin
Figure 22, User Account Protection for the Operator
2.3.4 Resetting Your Password
Purpose
If you forget the admin password, you can reset the password by importing the GUID file, which was exported and saved in the local USB flash drive after you activated the device.
1. On the user login interface, click Forget Password to enter the Import
GUID interface.
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Figure 23, Import GUID
2. Select the GUID file from the USB flash drive and click Import to pop up
the Reset Password interface.
Figure 24, Reset Password
3. Input the new password and confirm the password.
4. Click OK to save the new password. Then the Attention box pops up as
shown below.
Figure 25, GUID File Imported
5. Click OK and the Attention box as below pops up to remind you to
duplicate the password of the device to IP cameras that are connected with default protocol. Click Yes to duplicate the password or No to cancel it.
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Figure 26, Duplicate the Password
To retrieve a forgotten password, you must export th
Once the password is reset, the GUID file will be invalid. You can export a new GUID file.
2.3.5 Adding and Connecting IP Cameras
2.3.5.1 Activating an IP Camera
Purpose
Before adding the camera, make sure the IP camera to be added is in active status.
e GUID file first.
1. Select Add IP Camera from the right-click menu in live view
mode or go to Menu> Camera> IP Camera.
For the IP camera detected online in the same network segment, the Security status shows whether it is active or inactive.
Figure 27, IP Camera Management Interface
2. Click the inactive icon of the camera to enter the following
interface to activate it. You can also select multiple cameras
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