Hikvision DS-2TD2166-15-V1, DS-2TD2166-25-V1, DS-2TD2166-35-V1, DS-2TD2166-7-V1, DS-2TD2836-25-V1 User Manual

Thermal & Optical Bi-spectrum Network

Camera

User Manual

Thermal & Optical Bi-spectrum Network Camera User Manual

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Legal Information

© 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.

About this Manual

The Manual includes instructions for using and managing the Product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version of this Manual at the Hikvision website
(https://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporting the
Product.

Trademarks

and other Hikvision's trademarks and logos are the properties of

Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT

DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND
“WITH ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED,

INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR
A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT
WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS,
AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR

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PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.

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Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol

Description

Danger

Indicates a hazardous situation which, if not avoided, will or could
result in death or serious injury.

Caution

Indicates a potentially hazardous situation which, if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.

Note

Provides additional information to emphasize or supplement
important points of the main text.

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Safety Instruction

These instructions are intended to ensure that user can use the product correctly to avoid danger
or property loss.

Laws and Regulations

● Use of the product must be in strict compliance with the local electrical safety regulations.

Transportation

● Keep the device in original or similar packaging while transporting it.

● Keep all wrappers after unpacking them for future use. In case of any failure occurred, you need

to return the device to the factory with the original wrapper. Transportation without the
original wrapper may result in damage on the device and the company shall not take any
responsibilities.

● Do not drop the product or subject it to physical shock. Keep the device away from magnetic

interference.

Power Supply

● Please purchase the charger by yourself. Input voltage should meet the Limited Power Source

(12 VDC, 24 VAC, or PoE(802.3af)) according to the IEC61010-1 standard. Please refer to
technical specifications for detailed information.

● Make sure the plug is properly connected to the power socket.

● DO NOT connect multiple devices to one power adapter, to avoid over-heating or fire hazards

caused by overload.

Battery

● Improper use or replacement of the battery may result in explosion hazard. Replace with the

same or equivalent type only. Dispose of used batteries in conformance with the instructions
provided by the battery manufacturer.

● The built-in battery cannot be dismantled. Please contact the manufacture for repair if

necessary.

● For long-term storage of the battery, make sure it is fully charged every half year to ensure the

battery quality. Otherwise, damage may occur.

Maintenance

● If the product does not work properly, please contact your dealer or the nearest service center.

We shall not assume any responsibility for problems caused by unauthorized repair or
maintenance.

● A few device components (e.g., electrolytic capacitor) require regular replacement. The average

lifespan varies, so periodic checking is recommended. Contact your dealer for details.

● Wipe the device gently with a clean cloth and a small quantity of ethanol, if necessary.

● If the equipment is used in a manner not specified by the manufacturer, the protection

provided by the device may be impaired.

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Using Environment

● Make sure the running environment meets the requirement of the device. The operating

temperature shall be -40°C to 65°C (-40°F to 149°F), and the operating humidity shall be 95% or
less, no condensing.

● DO NOT expose the device to high electromagnetic radiation or dusty environments.

● DO NOT aim the lens at the sun or any other bright light.

Emergency

● If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the

power cable, and contact the service center.

Manufacture Address

No.555 Qianmo Road, Binjiang District, Hangzhou 310052, China
Hangzhou Hikvision Digital Technology Co.,Ltd

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Contents

Chapter 1 Overview.................................................................................................................... 1

1.1 Brief Description .................................................................................................................... 1

1.2 Function ................................................................................................................................. 1

Chapter 2 Device Activation and Accessing ................................................................................. 2

2.1 Activate the Device via SADP ................................................................................................ 2

2.2 Activate the Device via Browser ........................................................................................... 2

2.3 Login ....................................................................................................................................... 3

2.3.1 Install Plug-in .............................................................................................................. 3

2.3.2 Illegal Login Lock ........................................................................................................ 3

Chapter 3 Temperature Measurement........................................................................................ 5

3.1 Notice ..................................................................................................................................... 5

3.2 Automatic Thermography ..................................................................................................... 5

3.2.1 Set Thermography Parameters .................................................................................. 5

3.2.2 Set Normal Mode ....................................................................................................... 6

3.2.3 Set Expert Mode ......................................................................................................... 7

3.2.4 Set Thermography Rule .............................................................................................. 8

3.2.5 Point Thermography .................................................................................................. 9

3.2.6 Line Thermography .................................................................................................... 9

3.2.7 Area Thermography ................................................................................................. 10

3.2.8 Set Shielded Region .................................................................................................. 10

3.3 Manual Thermography........................................................................................................ 10

3.4 Measure Body Temperature ............................................................................................... 10

Chapter 4 Body Thermography ................................................................................................. 12

4.1 Set Body Thermography Parameters.................................................................................. 12

4.2 Set Body Thermography ...................................................................................................... 13

4.2.1 Measure Body Temperature in Thermal Channel ................................................... 13

4.2.1 Measure Face Temperature in Optical Channel ...................................................... 14

Chapter 5 Event and Alarm ....................................................................................................... 17

5.1 Set Motion Detection .......................................................................................................... 17

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5.1.1 Normal Mode ........................................................................................................... 17

5.1.2 Expert Mode ............................................................................................................. 18

5.2 Set Video Tampering Alarm ................................................................................................ 19

5.3 Set Alarm Input .................................................................................................................... 20

5.4 Set Exception Alarm ............................................................................................................ 21

5.5 Detect Audio Exception ....................................................................................................... 21

Chapter 6 Arming Schedule and Alarm Linkage ......................................................................... 23

6.1 Set Arming Schedule ........................................................................................................... 23

6.2 Linkage Method Settings..................................................................................................... 23

6.2.1 Trigger Alarm Output ............................................................................................... 23

6.2.2 FTP/NAS/Memory Card Uploading ......................................................................... 24

6.2.3 Send Email ................................................................................................................ 25

6.2.4 Notify Surveillance Center ....................................................................................... 26

6.2.5 Trigger Recording ..................................................................................................... 26

6.2.6 Set Audible Alarm Output ........................................................................................ 26

6.2.7 Set Flashing Alarm Light Output .............................................................................. 26

Chapter 7 Live View .................................................................................................................. 28

7.1 Live View Parameters .......................................................................................................... 28

7.1.1 Window Division ...................................................................................................... 28

7.1.2 Live View Stream Type ............................................................................................. 28

7.1.3 Enable and Disable Live View .................................................................................. 28

7.1.4 Start Digital Zoom .................................................................................................... 28

7.1.5 View Previous/Next Page ........................................................................................ 28

7.1.6 Full Screen................................................................................................................. 29

7.1.7 Light .......................................................................................................................... 29

7.1.8 Wiper ........................................................................................................................ 29

7.1.9 Lens Initialization ..................................................................................................... 29

7.1.10 Auxiliary Focus........................................................................................................ 29

7.1.11 Quick Set Live View ................................................................................................ 29

7.1.12 Lens Parameters Adjustment................................................................................. 30

7.2 Set Transmission Parameters.............................................................................................. 30

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Chapter 8 Video and Audio ....................................................................................................... 32

8.1 Video Settings ...................................................................................................................... 32

8.1.1 Stream Type .............................................................................................................. 32

8.1.2 Video Type ................................................................................................................ 32

8.1.3 Resolution ................................................................................................................. 33

8.1.4 Bitrate Type and Max. Bitrate ................................................................................. 33

8.1.5 Video Quality ............................................................................................................ 33

8.1.6 Frame Rate ............................................................................................................... 33

8.1.7 Video Encoding ......................................................................................................... 33

8.1.8 Smoothing................................................................................................................. 35

8.1.9 Display VCA Info ....................................................................................................... 35

8.1.10 Audio Settings ........................................................................................................ 35

8.1.11 Two-way Audio....................................................................................................... 36

8.1.12 Set ROI .................................................................................................................... 36

8.2 Display Settings ................................................................................................................... 37

8.2.1 Image Adjustment .................................................................................................... 37

8.2.2 Image Adjustment (Thermal Channel) .................................................................... 37

8.2.3 Exposure Settings ..................................................................................................... 38

8.2.4 Day/Night Switch ..................................................................................................... 38

8.2.5 Set Supplement Light ............................................................................................... 38

8.2.6 BLC ............................................................................................................................ 39

8.2.7 WDR .......................................................................................................................... 39

8.2.8 White Balance .......................................................................................................... 39

8.2.9 DNR ........................................................................................................................... 39

8.2.10 Set Palette .............................................................................................................. 40

8.2.11 Set Target Color ...................................................................................................... 40

8.2.13 DDE ......................................................................................................................... 42

8.2.14 Brightness Sudden Change .................................................................................... 42

8.2.15 Enhance Regional Image ........................................................................................ 42

8.2.16 Mirror ...................................................................................................................... 42

8.2.17 Video Standard ....................................................................................................... 42

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8.2.18 Digital Zoom ........................................................................................................... 43

8.3 OSD ...................................................................................................................................... 43

8.4 Set Privacy Mask .................................................................................................................. 43

8.5 Overlay Picture .................................................................................................................... 44

8.6 Set Manual DPC (Defective Pixel Correction) ..................................................................... 44

8.7 Set Picture in Picture ........................................................................................................... 45

Chapter 9 Video Recording and Picture Capture ........................................................................ 46

9.1 Storage Settings ................................................................................................................... 46

9.1.1 Set Memory Card...................................................................................................... 46

9.1.2 Set NAS ..................................................................................................................... 46

9.1.3 Set FTP ...................................................................................................................... 47

9.1.4 Set Cloud Storage ..................................................................................................... 47

9.2 Video Recording .................................................................................................................. 48

9.2.1 Record Automatically ............................................................................................... 48

9.2.2 Record Manually ...................................................................................................... 49

9.2.3 Playback and Download Video ................................................................................ 50

9.3 Capture Configuration ......................................................................................................... 50

9.3.1 Capture Automatically ............................................................................................. 50

9.3.2 Capture Manually ..................................................................................................... 51

9.3.3 View and Download Picture .................................................................................... 51

Chapter 10 Network Settings .................................................................................................... 52

10.1 TCP/IP ................................................................................................................................ 52

10.1.1 Multicast Discovery ................................................................................................ 53

10.2 Port .................................................................................................................................... 53

10.3 Port Mapping ..................................................................................................................... 54

10.3.1 Set Auto Port Mapping .......................................................................................... 54

10.3.2 Set Manual Port Mapping ...................................................................................... 54

10.4 Multicast ............................................................................................................................ 55

10.5 SNMP ................................................................................................................................. 55

10.6 Access to Device via Domain Name .................................................................................. 55

10.7 Access to Device via PPPoE Dial Up Connection .............................................................. 56

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10.8 Enable Hik-Connect Service on Camera............................................................................ 57

10.8.1 Enable Hik-Connect Service via Web Browser ...................................................... 57

10.8.2 Enable Hik-Connect Service via SADP Software .................................................... 58

10.8.3 Access Camera via Hik-Connect ............................................................................. 58

10.9 Set ISUP .............................................................................................................................. 58

10.10 Set ONVIF ......................................................................................................................... 59

10.11 Set HTTP Listening ........................................................................................................... 59

Chapter 11 System and Security ............................................................................................... 60

11.1 View Device Information .................................................................................................. 60

11.2 Search and Manage Log .................................................................................................... 60

11.3 Import and Export Configuration File ............................................................................... 60

11.4 Export Diagnose Information ............................................................................................ 61

11.5 Reboot ............................................................................................................................... 61

11.6 Restore and Default .......................................................................................................... 61

11.7 Upgrade ............................................................................................................................. 61

11.8 View Open Source Software License ................................................................................ 62

11.9 Time and Date ................................................................................................................... 62

11.9.1 Synchronize Time Manually ................................................................................... 62

11.9.2 Set NTP Server ........................................................................................................ 62

11.9.3 Set DST .................................................................................................................... 63

11.10 Set RS-232 ........................................................................................................................ 63

11.11 Set RS-485 ........................................................................................................................ 63

11.12 Set Same Unit .................................................................................................................. 64

11.13 Security ............................................................................................................................ 64

11.13.1 Authentication ..................................................................................................... 64

11.13.2 Security Audit Log ................................................................................................ 65

11.13.3 Set IP Address Filter ............................................................................................. 65

11.13.4 Set SSH .................................................................................................................. 66

11.13.5 Set HTTPS .............................................................................................................. 66

11.13.6 Set QoS ................................................................................................................. 67

11.13.7 Set IEEE 802.1X ..................................................................................................... 68

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11.14 User and Account ............................................................................................................ 68

11.14.1 Set User Account and Permission ........................................................................ 68

Chapter 12 Appendix ................................................................................................................ 70

12.1 Common Material Emissivity Reference .......................................................................... 70

12.2 Device Command ............................................................................................................... 70

12.3 Device Communication Matrix ......................................................................................... 71

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Chapter 1 Overview

1.1 Brief Description

Thermal & Optical Bi-spectrum network camera equipped with built-in GPU which supports
intelligent behavior analysis algorithm, can realize high-precision VCA detection and real-time
alarm. It is applied to perimeter defense and fire-prevention purposes in critical infrastructures
such as community, villa, construction site, factory, 4S stores, and so on. The pre-alarm system
helps you discover unexpected events immediately and protects your property.

1.2 Function

This section introduces main functions of the device.

Body Thermography

Device can measure the human body temperature or face temperature. The device alarms when
temperature exceeds the alarm threshold.

Temperature Measurement

Device can measure the actual temperature of the spot being monitored. The device alarms when
temperature exceeds the temperature threshold value.

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Chapter 2 Device Activation and Accessing

To protect the security and privacy of the user account and data, you should set a login password
to activate the device when access the device via network.

Note

Refer to the user manual of the software client for the detailed information about the client
software activation.

2.1 Activate the Device via SADP

Search and activate the online devices via SADP software.

Before You Start

Access www.hikvision.com to get SADP software to install.

Steps

1. Connect the device to network using the network cable.

2. Run SADP software to search the online devices.

3. Check Device Status from the device list, and select Inactive device.

4. Create and input the new password in the password field, and confirm the password.

Caution

We highly recommend you create a strong password of your own choosing (using a minimum of
8 characters, including upper case letters, lower case letters, numbers, and special characters)
in order to increase the security of your product. And we recommend you reset your password
regularly, especially in the high security system, resetting the password monthly or weekly can
better protect your product.

5. Click OK.
Device Status changes into Active.

6. Optional: Change the network parameters of the device in Modify Network Parameters.

2.2 Activate the Device via Browser

You can access and activate the device via the browser.

Steps

1. Connect the device to the PC using the network cables.

2. Change the IP address of the PC and device to the same segment.

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Note

The default IP address of the device is 192.168.1.64. You can set the IP address of the PC from

192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of
the PC to 192.168.1.100.

3. Input 192.168.1.64 in the browser.

4. Set device activation password.

Caution

We highly recommend you create a strong password of your own choosing (using a minimum of
8 characters, including at least three of the following categories: upper case letters, lower case
letters, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.

5. Click OK.

6. Input the activation password to log in to the device.

7. Optional: Go to Configuration → Network → Basic → TCP/IP to change the IP address of the
device to the same segment of your network.

2.3 Login

Log in to the device via Web browser.

2.3.1 Install Plug-in

You can access the device by installing plug-in.

Steps

1. Input IP address of the device in web browser and the login window will pop up.

2. Install the plug-in according to the prompt.

3. Open the web browser again and input IP address of the device.

4. Input user name and password, and click Login.

Help

Get online help document of the device.

Logout

You can exit safely.

2.3.2 Illegal Login Lock

It helps to improve the security when accessing the device via Internet.
The admin user can set the login attempts with the wrong password. When your login attempts

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with the wrong password reach the set times, the device is locked.
Go to Configuration → System → Security → Security Service, and enable Enable Illegal Login
Lock, and set the illegal login attempts.

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Chapter 3 Temperature Measurement

When you enable this function, the device measures the actual temperature of the scene. It
alarms when temperature exceeds the temperature threshold value.

3.1 Notice

This part introduces the notices of configuring temperature measurement function.

● The target surface should be as vertical to the optical axis as possible. It is recommended that

the angle of oblique image plane should be less than 45°.

● The target image pixels should be more than 5 × 5.

● If multiple presets will be taken for temperature measurement, it is recommended to set the

patrol time above 20 s.

● Please select line thermography or area thermography for a certain area temperature

measurement. The point thermography is not recommended in case of deviation occurred
during device movement to affect the accuracy of temperature measurement.

3.2 Automatic Thermography

Configure the temperature measurement parameters and temperature measurement rules. The
device can measure the actual temperature and output alarms when temperature exceeds the
alarm threshold value.

3.2.1 Set Thermography Parameters

Configure the parameters of temperature measurement.

Before You Start

Go to Configuration → System → Maintenance → VCA Resource Type, select Temperature
Measurement.

Steps

1. Go to Configuration → Local, enable Display Temperature Info. .

Display Temperature Info.

Select Yes to display temperature information on live view.

Enable Rules to display the rules information on live view.

2. Click Save.

3. Go to Configuration → Temperature Measurement → Basic Settings to configure parameters.

Enable Temperature Measurement

Check to enable temperature measurement function.

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Enable Color-Temperature

Check to display Temperature-Color Ruler in live view.

Display Temperature Info. on Stream

Check to display temperature information on the stream.

Display Temperature in Optical Channel

Check to display thermal channel temperature information in the optical channel.

Display Max./Min./Average Temperature

Check to display maximum/minimum/average temperature information on liveview when the
temperature measurement rule is line or area.

Position of Thermometry Info

Select the position of temperature information showed on the live view.

● Near Target: display the information beside the temperature measurement rule.

● Top Left: display the information on the top left of screen.

Add Original Data on Capture

Check to add data on alarm triggered capture of thermal channel.

Add Original Data on Stream

Check to add original data on thermal view.

Data Refresh Interval

It means the refresh interval of temperature information.

Unit

Display temperature with Degree Celsius (°C)/Degree Fahrenheit (°F)/Degree Kelvin (K).

Temperature Range

Select the temperature measurement range.

Version

View the version of current algorithm.

4. Click Save.

3.2.2 Set Normal Mode

This function is used to measure the temperature of the whole scene and alarm.

Steps

1. Go to Configuration → Temperature Measurement → Basic Settings, and check Enable
Temperature Measurement.

2. Refer to Set Thermography Parameters to set the parameters.

3. Go to Configuration → Temperature Measurement → Advanced Settings, and select Normal.

4. Configure the parameters of normal mode.

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Emissivity

Set the emissivity of your target. The emissivity of each object is different.

Distance

The distance between the target and the device.

Pre-Alarm Threshold

When the temperature of target exceeds the pre-alarm threshold, and this status keeps more
than Filtering Time, it triggers pre-alarm.

Alarm Threshold

When the temperature of target exceeds the alarm threshold, and this status keeps more
than Filtering Time, it triggers alarm.

Pre-Alarm Output and Alarm Output

Check Pre-Alarm Output and Alarm Output to link the pre-alarm or alarm with the connected
alarm device.

5. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.

6. Click Save.
The maximum and minimum temperature will be displayed on the live view.

Note

Go to Image → VCA Rules Display to adjust the fonts size and the temperature colour of normal,
alarm and pre-alarm.

3.2.3 Set Expert Mode

Select the temperature measurement rules from Point, Line, or Area and configure parameters,
the device alarms if the alarm rules are met.

Steps

1. Go to Configuration → Temperature Measurement → Basic Settings, check Enable
Temperature Measurement.

2. Refer to Set Thermography Parameters to set the parameters.

3. Go to Configuration → Temperature Measurement → Advanced Settings, select Expert.

4. Select and enable the temperature measurement rules. Please refer to Set Thermography Rule
for setting the rule.

5. Optional: Click Area's Temperature Comparison to set the alarm rules and the temperature.

6. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.

7. Click Save.
The maximum temperature and thermography rules will be displayed on the liveview.

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Note

Go to Image → VCA Rules Display to adjust the fonts size and the temperature colour of normal,
alarm and pre-alarm.

3.2.4 Set Thermography Rule

Steps

1. Customize the rule name.

2. Select the rule type to Point, Line, or Area. Then draw a point, line, or area on the interface
where the position to be measured.

Point

Please refer to Point Thermographyfor detailed configuration.

Line

Please refer to Line Thermographyfor detailed configuration.

Area

Please refer to Area Thermographyfor detailed configuration.

3. Configure the temperature measurement parameters.

Emissivity

Set the emissivity of the target. The emissivity of the surface of a material is its effectiveness
in emitting energy as thermal radiation. Different objects have different emissivity. Refer to
Common Material Emissivity Reference to search for the target emissivity..

Distance

The distance between the target and the device.

Reflective Temperature

If there is any object with high emissivity in the scene, check and set the reflective
temperature to correct the temperature. The reflective temperature should be set the same
as the temperature of the high emissivity object.

4. Click and set the Alarm Rule.

Alarm Temperature and Pre-Alarm Temperature

Set the alarm temperature and pre-alarm temperature. E.g., select Alarm Rule as Above
(Average Temperature), set the Pre-Alarm Temperature to 50 °C, and set the Alarm
Temperature to 55 °C. The device pre-alarms when its average temperature is higher than
50 °C and alarms when its average temperature is higher than 55 °C.

Filtering Time

It refers to the duration time after the target temperature reaches or exceeds the pre-alarm
temperature/alarm temperature.

Tolerance Temperature

Set the tolerance temperature to prevent the constant temperature change to affect the

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alarm. E.g., set tolerance temperature as 3°C, set alarm temperature as 55°C, and set
pre-alarm temperature as 50°C. The device sends pre-alarm when its temperature reaches
50°C and it alarms when its temperature reaches 55°C and only when the device temperature
is lower than 52°C will the alarm be cancelled.

Pre-Alarm Output and Alarm Output

When the temperature of target exceeds the pre-alarm or alarm threshold, it triggers the
pre-alarm or alarm output of the connected device.

Area's Temperature Comparison

Select two areas and set the comparison rule, and set the temperature difference threshold.
The device alarms when the temperature difference meets the setting value.

5. You can shield certain area from being detected. Refer to Set Shielded Region for detailed
settings.

6. Click Save.
Click Live View, and select thermal channel to view the temperature and rules information on
live view.

3.2.5 Point Thermography

Configure the temperature measurement rule and click any point in live view to monitor the
temperature.

Steps

1. Click in the live view and a cross cursor showed on the interface.

2. Drag the cross cursor to desired position.
Go to Live View interface to view the temperature and rule of the point in thermal channel.

3.2.6 Line Thermography

Configure the temperature measurement rule and monitor the maximum temperature of the line.

Steps

1. Click and drag the mouse to draw a line in the live view interface.

2. Click and move the line to adjust the position.

3. Click and drag the ends of the line to adjust the length.
Go to Live View interface to view the maximum temperature and rule of the line in thermal
channel.

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3.2.7 Area Thermography

Configure the temperature measurement rule and monitor the maximum temperature of the
area.

Steps

1. Click and drag the mouse in the liveview to draw the area and right click to finish drawing.

2. Click and move the area to adjust the position.

3. Drag the corners of the area to adjust the size and shape.
Go to Live View interface to view the maximum temperature and rule of the area in thermal
channel.

3.2.8 Set Shielded Region

You can configure areas from being detected.

Steps

1. Check Enable Shield Area.

2. Click .

3. Drag the mouse in the live view to draw the area. You can drag the corners of the red rectangle
area to change its shape and size.

4. Right click the mouse to stop drawing.

5. Optional: Select one area and click to delete it.

6. Click Save.

3.3 Manual Thermography

After enable the manual thermography function of the device, you can click any position on the
live view to show the real temperature.

Steps

1. Go toConfiguration → Local and select Display Temperature Info. as Yes.

2. Go toConfiguration → Temperature Measurement → Basic Settings.

3. Check Enable Temperature Measurement.

4. Click Save.

5. Go to live view interface and select thermal channel, click . Click any position on the
interface to show the real temperature.

3.4 Measure Body Temperature

Steps:

1. Go to Configuration-->Temperature Measurement -->Body Thermography Configuration.

2. Select thermal channel.

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3. Click Draw Area, then click the mouse on the black body in live view and save it.

4. Set the black body parameters.

 Emissivity: Set the emissivity of black body.

Note

Refer to the emissivity table for reference in the manual or online.

 Distance: The straight-line distance between the black body and the device.
 Temperature: Enter the temperature of the black body.

Note

If there is no black body in the scene, skip step 3 and 4 .

5. Set Environmental Temperature Mode. Auto and Manual are selectable. In auto mode, the

device detects environment temperature automatically. In manual mode, you should enter
environment temperature manually.

6. Set the body temperature compensation parameters if you need to detect human body

temperature instead of shell temperature.

i. Enable body temperature compensation function.

ii. Select the compensation type.

iii. In auto mode, the device calculates compensation value automatically. If the detected

body temperature is still inaccuracy, you can set Manual Calibration value.

iv. In manual mode, you should enter Manual Calibration value, and corresponding

compensation value displays in Compensation Value field.

7. Click Save.

8. Set the arming schedule and linkage methods. For the information about arming schedule

settings, see Set Arming Schedule. For the information about linkage methods, see Linkage
Method Settings.

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Chapter 4 Body Thermography

Body Thermography function can detect temperature of human face or body in the scene, and
output alarm if the temperature is higher than the setting value.

4.1 Set Body Thermography Parameters

Configure the parameters of body temperature measurement.

Before You Start

Go to Configuration → System → Maintenance → VCA Resource Type, select Body
Thermography.

Steps

1. Go to Configuration → Temperature Measurement → Basic Settings to configure parameters.

Enable Temperature Measurement

Check to enable temperature measurement function.

Enable Color-Temperature

Check to display Temperature-Color Ruler in live view.

Display Temperature Info. on Stream

Check to display temperature information on the stream.

Add Original Data on Capture

Check to add data on alarm triggered capture of thermal channel.

Add Original Data on Stream

Check to add original data on thermal view.

Data Refresh Interval

It means the refresh interval of temperature information.

Unit

Display temperature with Degree Celsius (°C)/Degree Fahrenheit (°F)/Degree Kelvin (K).

Temperature Range

Select the temperature measurement range.

Distance:

Set the distance between device and the target.

Emissivity

Set the emissivity of your target.

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Note

Refer to the emissivity table for reference in the manual or online.

Version

View the version of current algorithm.

2. Click Save.

4.2 Set Body Thermography

4.2.1 Measure Body Temperature in Thermal Channel

Steps:

1. Go to Configuration → Body Thermography → Body Thermography Configuration.

2. Select thermal channel.

3. Click Draw Area, then click the mouse on the black body in live view and save it.

4. Set the black body parameters.

 Emissivity: Set the emissivity of black body.

Note

Refer to the emissivity table for reference in the manual or online.

 Distance: The straight-line distance between the black body and the device.
 Temperature: Enter the temperature of the black body.

5. Set Environmental Temperature Mode. Auto and Manual are selectable. In auto mode, the

device detects environment temperature automatically. In manual mode, you should enter
environment temperature manually.

6. Set the body temperature compensation parameters if you need to detect human body

temperature instead of shell temperature.

i. Enable body temperature compensation function.

ii. Select the compensation type.

iii. In auto mode, the device calculates compensation value automatically. If the detected

body temperature is still inaccuracy, you can set Manual Calibration value.

iv. In manual mode, you should enter Manual Calibration value, and corresponding

compensation value displays in Compensation Value field.

7. Click Save.

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8. Set the arming schedule and linkage methods. For the information about arming schedule

settings, see Set Arming Schedule. For the information about linkage methods, see Linkage
Method Settings.

4.2.1 Measure Face Temperature in Optical Channel

Steps:

1. Go to Configuration → Body Thermography → Body Thermography Configuration.

2. Select the optical channel.

3. Check Enable Face Detection to detect human faces, and measure the temperature in the

scene.

4. Check Display Temperature to display the highest temperature of each detected face in live

view.

5. Check Upload Captured Face Image to capture and upload the face image of the target. If face

detection function is also enabled, max. temperature of the face displays on the image.

Note

Refer to face capture section to set the corresponding parameters.

6. Check Display Face Temperature Position to show a cursor on the position of max.

temperature.

7. Select Configuration mode. Targeting refers to measure the temperatures for all the targets in

the scene, and output alarm if the target temperature is higher than the alarm threshold.

Note

If temperatures of multiple targets are higher than the alarm threshold, then multiple alarms
will be triggered.

8. Set the face detection parameters.

 Pupil Distance: The pupil distance refers to the square size composed by the area between

two pupils, and it is the basic standard for a camera to identify a target. You can enter the
pupil distance value or draw pupil distance areas in live view.

 Generation Speed: It refers to the target generation speed. The higher the value is, the

easier the target can be detected.

 Sensitivity: It refers to face detection sensitivity.
 Alarm When Temperature is Above: It refers to the temperature alarm threshold. When

the target temperature is higher than the setting value, the device outputs alarm.

 Pre-Alarm Temperature: When the face temperature is higher than the set value, the

device outputs pre-alarm and upload captured face image.

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9. Click Draw Area, and draw a face detection area in live view. You can move the rectangle or

drag the corners of rectangle to adjust the position and size.

Note

You should draw the detection area within the red rectangle.

10. Click Save.

11. Set the arming schedule and linkage methods. For the information about arming schedule

settings, see Set Arming Schedule. For the information about linkage methods, see Linkage
Method Settings.

4.3 Set Face Capture

The camera can capture the face that appears in the configured area, and the face information will

be uploaded with the captured picture as well.

4.3.1 Overlay and Capture

Steps:

1. Go to Configuration>Body Thermography >Face Capture >Overlay and Capture.

2. Check Display Target info. on Alarm Picture to show a frame on the target on the uploaded

alarm picture.

3. Set the target picture size. Four types are available: Custom, Head Shot, Half-Body Shot and

Full-Body Shot. If you select Custom, you can customized the width, head height and body
height as required.

4. Check Fixed Value to set the picture height.

5. Check the Background Upload to upload the background image.

6. Select the Picture Quality and Resolution from the drop-down list.

7. Click Save.

4.3.2 Set Shield Region

The shield region allows you to set the specific region in which the face capture does not work.

Steps:

1. Click to draw shield area by left click end-points in the live view window, and right click to

finish the area drawing.

2. Optional: Click to delete the drawn areas.

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Note

You are allowed to draw up to 4 areas on the same image, and each area can be set with 3-10
points

3. Click Save.

4.3.3 Advanced Configuration

 Face Capture Version: It lists the version of the algorithms library.
 Upload Feature: Check to upload the feature of captured target.
 Capture Times: Refers to the capture times a face will be captured during its stay in the

configured area.

 Quick Shot: You can define quick shot threshold and max. capture interval.

Quick Shot Threshold: It stands for the quality of face to trigger quick shot.

Max. Capture Interval: It describes the max. time occupation for one quick shot.

 No Wearing Mask Linkage: Check Audible Warning, the device will output audio alarm if

the target is not wearing mask.

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Chapter 5 Event and Alarm

This part introduces the configuration of events. The device takes certain response to triggered
alarm.

5.1 Set Motion Detection

It helps to detect the moving objects in the detection region and trigger the linkage actions.

Steps

1. Go to Configuration → Event → Basic Event → Motion Detection.

2. Select the channel No.

3. Check Enable Motion Detection.

4. Optional: Highlight to display the moving object in the image in green.

1) Check Enable Dynamic Analysis for Motion.

2) Go to Configuration → Local.

3) Set Rules to Enable.

5. Select Configuration Mode, and set rule region and rule parameters.

– For the information about normal mode, see Normal Mode.
– For the information about expert mode, see Expert Mode.

6. Set the arming schedule and linkage methods. For the information about arming schedule
settings, see Set Arming Schedule. For the information about linkage methods, see Linkage
Method Settings.

7. Click Save.

5.1.1 Normal Mode

You can set motion detection parameters according to the device default parameters.

Steps

1. Select normal mode in Configuration.

2. Set the sensitivity of normal mode. The higher the value of sensitivity is, the more sensitive the
motion detection is. If the sensitivity is set to 0, motion detection and dynamic analysis do not
take effect.

3. Click Draw Area. Click and drag the mouse on the live video, then release the mouse to finfish
drawing one area.

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Figure 6-1 Set Rules

Stop Drawing

Stop drawing one area.

Clear All

Clear all the areas.

4. Optional: You can set the parameters of multiple areas by repeating the above steps.

5.1.2 Expert Mode

You can configure the motion detection parameters of day/night switch according to the actual
needs.

Steps

1. Select expert mode in Configuration.

2. Set parameters of expert mode.

Day/Night Switch

OFF: Day/night switch is disabled.
Day/Night Auto-Switch: The system switches day/night mode automatically according to
environment. It displays colored image at day and black and white image at night.
Day/Night Scheduled-Switch: The system switches day/night mode according to the schedule.
It switches to day mode during the set periods and switches to night mode during the other
periods.

Sensitivity

The higher the value of sensitivity is, the more sensitive the motion detection is. If the
sensitivity is set to 0, motion detection and dynamic analysis do not take effect.

3. Select an Area and click Draw Area. Click and drag the mouse on the live video, then release the
mouse to finish drawing one area.

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Figure 6-2 Set Rules

Stop Drawing

Finish drawing one area.

Clear All

Delete all the areas.

4. Optional: Repeat the above steps to set multiple areas.

5.2 Set Video Tampering Alarm

When the configured area is covered and cannot be monitored normally, the alarm is triggered
and the device takes certain alarm response actions.

Steps

1. Go to Configuration → Event → Basic Event → Video Tampering.

2. Select the channel number.

3. Check Enable.

4. Set the Sensitivity. The higher the value is, the easier to detect the area covering.

5. Click Draw Area and drag the mouse in the live view to draw the area.

Stop Drawing

Finish drawing.

Clear All

Delete all the drawn areas.

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Figure 6-3 Set Video Tampering Area

6. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.

7. Click Save.

5.3 Set Alarm Input

Alarm signal from the external device triggers the corresponding actions of the current device.

Before You Start

Make sure the external alarm device is connected. See Quick Start Guide for cables connection.

Steps

1. Go to Configuration → Event → Basic Event → Alarm Input.

2. Check Enable Alarm Input Handing.

3. Select Alarm Input NO. and Alarm Type from the dropdown list. Edit the Alarm Name.

4. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.

5. Click Copy to... to copy the settings to other alarm input channels.

6. Click Save.

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5.4 Set Exception Alarm

Exception such as network disconnection can trigger the device to take corresponding action.

Steps

1. Go to Configuration → Event → Basic Event → Exception.

2. Select Exception Type.

HDD Full

The HDD storage is full.

HDD Error

Error occurs in HDD.

Network
Disconnected

The device is offline.

IP Address Conflicted

The IP address of current device is same as that of other device in the
network.

Illegal Login

Incorrect user name or password is entered.

3. Refer to Linkage Method Settings for setting linkage method.

4. Click Save.

5.5 Detect Audio Exception

Audio exception detection function detects the abnormal sound in the surveillance scene, such as
the sudden increase/decrease of the sound intensity, and some certain actions can be taken as
response.

Steps

1. Go to Configuration → Event → Smart Event → Audio Exception Detection.

2. Select one or several audio exception detection types.

Audio Loss Detection

Detect sudden loss of audio track.

Sudden Increase of Sound Intensity Detection

Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold are
configurable.

Note

● The lower the sensitivity is, the more significant the change should be to trigger the

detection.

● The sound intensity threshold refers to the sound intensity reference for the detection. It is

recommended to set as the average sound intensity in the environment. The louder the
environment sound, the higher the value should be. You can adjust it according to the real

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environment.

Sudden Decrease of Sound Intensity Detection

Detect sudden decrease of sound intensity. Sensitivity is configurable.

3. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage methods.

4. Click Save.

Note

The function varies according to different models.

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Chapter 6 Arming Schedule and Alarm Linkage

Arming schedule is a customized time period in which the device performs certain tasks. Alarm
linkage is the response to the detected certain incident or target during the scheduled time.

6.1 Set Arming Schedule

Set the valid time of the device tasks.

Steps

1. Click Arming Schedule.

2. Drag the time bar to draw desired valid time.

Note

Up to 8 periods can be configured for one day.

3. Adjust the time period.

– Click on the selected time period, and enter the desired value. Click Save.
– Click on the selected time period. Drag the both ends to adjust the time period.
– Click on the selected time period, and drag it on the time bar.

4. Optional: Click Copy to... to copy the same settings to other days.

5. Click Save.

6.2 Linkage Method Settings

You can enable the linkage functions when an event or alarm occurs.

6.2.1 Trigger Alarm Output

If the device has been connected to an alarm output device, and the alarm output No. has been
configured, the device sends alarm information to the connected alarm output device when an
alarm is triggered.

Steps

1. Go to Configuration → Event → Basic Event → Alarm Output.

2. Set alarm output parameters.

Automatic Alarm

For the information about the configuration, see Automatic Alarm.

Manual Alarm

For the information about the configuration, see Manual Alarm.

3. Click Save.

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Manual Alarm

You can trigger an alarm output manually.

Steps

1. Set the manual alarm parameters.

Alarm Output No.

Select the alarm output No. according to the alarm interface connected to the external alarm
device.

Alarm Name

Custom a name for the alarm output.

Delay

Select Manual.

2. Click Manual Alarm to enable manual alarm output.

3. Optional: Click Clear Alarm to disable manual alarm output.

Automatic Alarm

Set the automatic alarm parameters, then the device triggers an alarm output automatically in the
set arming schedule.

Steps

1. Set automatic alarm parameters.

Alarm Output No.

Select the alarm output No. according to the alarm interface connected to the external alarm
device.

Alarm Name

Custom a name for the alarm output.

Delay

It refers to the time duration that the alarm output remains after an alarm occurs.

2. Set the alarming schedule. For the information about the settings, see Set Arming Schedule.

3. Click Copy to… to copy the parameters to other alarm output channels.

4. Click Save.

6.2.2 FTP/NAS/Memory Card Uploading

If you have enabled and configured the FTP/NAS/memory card uploading, the device sends the
alarm information to the FTP server, network attached storage and memory card when an alarm is
triggered.
Refer to Set FTP to set the FTP server.
Refer to Set NAS for NAS configuration.

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Refer to Set Memory Card for memory card storage configuration.

6.2.3 Send Email

Check Send Email, and the device sends an email to the designated addresses with alarm
information when an alarm event is detected.
For email settings, refer to Set Email.

Set Email

When the email is configured and Send Email is enabled as a linkage method, the device sends an
email notification to all designated receivers if an alarm event is detected.

Before You Start

Set the DNS server before using the Email function. Go to Configuration → Network → Basic
Settings → TCP/IP for DNS settings.

Steps

1. Go to email settings page: Configuration → Network → Advanced Settings → Email.

2. Set email parameters.

1) Input the sender's email information, including the Sender's Address, SMTP Server, and

SMTP Port.

2) Optional: If your email server requires authentication, check Authentication and input your

user name and password to log in to the server.

3) Set the E-mail Encryption.

● When you select SSL or TLS, and disable STARTTLS, emails are sent after encrypted by SSL

or TLS. The SMTP port should be set as 465.

● When you select SSL or TLS and Enable STARTTLS, emails are sent after encrypted by

STARTTLS, and the SMTP port should be set as 25.

Note

If you want to use STARTTLS, make sure that the protocol is supported by your email server.
If you check the Enable STARTTLS while the protocol is not supported by your email sever,
your email is sent with no encryption.

4) Optional: If you want to receive notification with alarm pictures, check Attached Image. The

notification email has 3 attached alarm pictures about the event with configurable image
capturing interval.

5) Input the receiver's information, including the receiver's name and address.

6) Click Test to see if the function is well configured.

3. Click Save.

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6.2.4 Notify Surveillance Center

Check Notify Surveillance Center, the alarm information is uploaded to the surveillance center
when an alarm event is detected.

6.2.5 Trigger Recording

Check Trigger Recording, and the device records the video about the detected alarm event.
For device with more than one camera channels, you can set one or more channels to take
recordings if needed.
For recording settings, refer to Video Recording and Picture Capture

6.2.6 Set Audible Alarm Output

For device that supports audible warning as a linkage method, options are open to configure
audible alarm parameters.

Steps

Note

The function is only supported by certain camera models.

1. Go to the setting page: Configuration → Event → Basic Event → Audible Alarm Output.

2. Select desired alarm sound type and alarm times.

3. Set arming schedule for audible alarm. Refer to Set Arming Schedule

4. Click Save.

6.2.7 Set Flashing Alarm Light Output

Steps

1. Go to Configuration → Event → Basic Event → Flashing Alarm Light Output.

2. Set Flashing Duration, Flashing Frequency and Brightness.

Flashing Duration

The time period the flashing lasts when one alarm happens.

Flashing Frequency

The flashing speed of the light. High, Medium, and Low are selectable.

Brightness

The brightness of the light.

3. Edit the arming schedule.

4. Click Save.

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Note

Only certain camera models support the function.

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Chapter 7 Live View

It introduces the live view parameters, function icons and transmission parameters settings.

7.1 Live View Parameters

Note

For multichannel devices, select the desired channel first before live view settings.

7.1.1 Window Division

● refers to 1 × 1 window division.

● refers to 2 × 2 window division.

● refers to 3 × 3 window division.

● refers to 4 × 4 window division.

7.1.2 Live View Stream Type

Select the live view stream type according to your needs. For the detailed information about the
stream type selection, refer to Stream Type.

7.1.3 Enable and Disable Live View

This function is used to quickly enable or disable live view of all channels.

● Click to start live view of all channels.

● Click to stop live view of all channels.

7.1.4 Start Digital Zoom

It helps to see a detailed information of any region in the image.

Steps

1. Click to enable the digital zoom.

2. In live view image, drag the mouse to select the desired region.

3. Click in the live view image to back to the original image.

7.1.5 View Previous/Next Page

When the number of channels surpasses that of live view window division, this function can switch

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live view among multiple channels.
Click to switch live view among multiple channels.

7.1.6 Full Screen

This function is used to view the image in full screen mode.
Click to start full screen mode and press ESC button to exit.

7.1.7 Light

Click to turn on or turn off the illuminator.

7.1.8 Wiper

For the device that has a wiper, you can control the wiper via web browser.
Click on live view page. The wiper wipes the window one time.

7.1.9 Lens Initialization

Lens initialization is used on the device equipped with motorized lens. The function can reset lens
when long time zoom or focus results in blurred image. This function varies according to different
models.
Click to operate lens initialization.

7.1.10 Auxiliary Focus

Click to realize automatic focus. This function is subject to the actual device model.

7.1.11 Quick Set Live View

It offers a quick setup of PTZ, display settings, OSD, video/audio and VCA resource settings on live
view page.

Steps

1. Click to show quick setup page.

2. Set PTZ, display settings, OSD, video/audio and VCA resource parameters.

– For PTZ settings, see Lens Parameters Adjustment .
– For display settings, see Display Settings.
– For OSD settings, see OSD.
– For audio and video settings, see Video and Audio.
– For VCA settings, see Temperature Measurement, and Body Thermography.

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Note

The function is only supported by certain models.

7.1.12 Lens Parameters Adjustment

It is used to adjust the lens focus, zoom and iris.

Zoom

● Click , and the lens zooms in.

● Click , and the lens zooms out.

Focus

● Click , then the lens focuses far and the distant object gets clear.

● Click , then the lens focuses near and the nearby object gets clear.

PTZ Speed

Slide to adjust the speed of the pan/tilt movement.

Iris

● When the image is too dark, click to enlarge the iris.

● When the image is too bright, click to stop down the iris.

7.2 Set Transmission Parameters

The live view image may be displayed abnormally according to the network conditions. In different
network environments, you can adjust the transmission parameters to solve the problem.

Steps

1. Go to Configuration → Local.

2. Set the transmission parameters as required.

Protocol

TCP

TCP ensures complete delivery of streaming data and better video quality, yet the real-time
transmission will be affected. It is suitable for the stable network environment.

UDP

UDP is suitable for the unstable network environment that does not demand high video
fluency.

MULTICAST

MULTICAST is suitable for the situation that there are multiple clients. You should set the

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multicast address for them before selection.

Note

For detailed information about multicast, refer to Multicast.

HTTP

HTTP is suitable for the situation that the third-party needs to get the stream from the
device.

Play Performance

Shortest Delay

The device takes the real-time video image as the priority over the video fluency.

Balanced

The device ensures both the real-time video image and the fluency.

Fluent

The device takes the video fluency as the priority over teal-time. In poor network
environment, the device cannot ensures video fluency even the fluency is enabled.

Custom

You can set the frame rate manually. In poor network environment, you can reduce the
frame rate to get a fluent live view. But the rule information may cannot display.

Auto Start Live View

● Yes means the live view is started automatically. It requires a high performance monitoring

device and a stable network environment.

● No means the live view should be started manually.

3. Click OK.

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Chapter 8 Video and Audio

This part introduces the configuration of video and audio related parameters.

8.1 Video Settings

This part introduces the settings of video parameters, such as, stream type, video encoding, and
resolution.
Go to setting page: Configuration → Video/Audio → Video.

Note

For device with multiple camera channels, select a channel before other settings.

8.1.1 Stream Type

For device supports more than one stream, you can specify parameters for each stream type.

Main Stream

The stream stands for the best stream performance the device supports. It usually offers the
best resolution and frame rate the device can do. But high resolution and frame rate usually
means larger storage space and higher bandwidth requirements in transmission.

Sub Stream

The stream usually offers comparatively low resolution options, which consumes less bandwidth
and storage space.

Other Streams

Steams other than the main stream and sub stream may also be offered for customized usage.

8.1.2 Video Type

Select the content (video and audio) that should be contained in the stream.

Video

Only video content is contained in the stream.

Video & Audio

Video content and audio content are contained in the composite stream.

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8.1.3 Resolution

Select video resolution according to actual needs. Higher resolution requires higher bandwidth
and storage.

8.1.4 Bitrate Type and Max. Bitrate

Constant Bitrate

It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The
compression speed is fast, but mosaic may occur on the image.

Variable Bitrate

It means that the device automatically adjust the bitrate under the set Max. Bitrate. The
compression speed is slower than that of the constant bitrate. But it guarantees the image
quality of complex scenes.

8.1.5 Video Quality

When Bitrate Type is set as Variable, video quality is configurable. Select a video quality according
to actual needs. Note that higher video quality requires higher bandwidth.

8.1.6 Frame Rate

The frame rate is to describe the frequency at which the video stream is updated and it is
measured by frames per second (fps).
A higher frame rate is advantageous when there is movement in the video stream, as it maintains
image quality throughout. Note that higher frame rate requires higher bandwidth and larger
storage space.

8.1.7 Video Encoding

It stands for the compression standard the device adopts for video encoding.

Note

Available compression standards vary according to device models.

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H.264

H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard.
Without compressing image quality, it increases compression ratio and reduces the size of video
file than MJPEG or MPEG-4 Part 2.

H.265

H.265, also known as High Efficiency Video Coding (HEVC) and MPEG-H Part 2, is a compression
standard. In comparison to H.264, it offers better video compression at the same resolution, frame
rate and image quality.

MJPEG

Motion JPEG (M-JPEG or MJPEG) is a video compression format in which intraframe coding
technology is used. Images in a MJPEG format is compressed as individual JPEG images.

Profile

This function means that under the same bitrate, the more complex the profile is, the higher the
quality of the image is, and the requirement for network bandwidth is also higher.

I-Frame Interval

I-frame interval defines the number of frames between 2 I-frames.
In H.264 and H.265, an I-frame, or intra frame, is a self-contained frame that can be independently
decoded without any reference to other images. An I-frame consumes more bits than other
frames. Thus, video with more I-frames, in other words, smaller I-frame interval, generates more
steady and reliable data bits while requiring more storage space.

SVC

Scalable Video Coding (SVC) is the name for the Annex G extension of the H.264 or H.265 video
compression standard.
The objective of the SVC standardization has been to enable the encoding of a high-quality video
bitstream that contains one or more subset bitstreams that can themselves be decoded with a
complexity and reconstruction quality similar to that achieved using the existing H.264 or H.265
design with the same quantity of data as in the subset bitstream. The subset bitstream is derived
by dropping packets from the larger bitstream.
SVC enables forward compatibility for older hardware: the same bitstream can be consumed by
basic hardware which can only decode a low-resolution subset, while more advanced hardware
will be able decode high quality video stream.

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8.1.8 Smoothing

It refers to the smoothness of the stream. The higher value of the smoothing is, the better fluency
of the stream will be, though, the video quality may not be so satisfactory. The lower value of the
smoothing is, the higher quality of the stream will be, though it may appear not fluent.

8.1.9 Display VCA Info

VCA information can be displayed by Player and Video.

Player

Player means the VCA info can be displayed by the dedicated player provided by the
manufacturer.

Video

Video means the VCA info can be displayed by any general video player.

8.1.10 Audio Settings

It is a function to set audio parameters such as audio encoding, environment noise filtering.
Go to the audio settings page: Configuration → Video/Audio → Audio.

Audio Encoding

Select the audio encoding compression of the audio.

Audio Input

Note

● Connect the audio input device as required.

● The audio input display varies with the device models.

LineIn

Set Audio Input to LineIn when the device connects to the
audio input device with the high output power, such as MP3,
synthesizer or active pickup.

MicIn

Set Audio Input to MicIn when the device connects to the
audio input device with the low output power, such as
microphone or passive pickup.

Environmental Noise Filter

Set it as OFF or ON. When the function is enabled, the noise in the environment can be filtered to

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some extent.

8.1.11 Two-way Audio

It is used to realize the two-way audio function between the monitoring center and the target in
the monitoring screen.

Before You Start

● Make sure the audio input device (pick-up or microphone) and audio output device (speaker)

connected to the device is working properly. Refer to specifications of audio input and output
devices for device connection.

● If the device has built-in microphone and speaker, two-way audio function can be enabled

directly.

Steps

1. Click Live View.

2. Click on the toolbar to enable two-way audio function of the camera.

3. Click and select , move the slider to adjust the volume.

4. Click , disable the two-way audio function.

8.1.12 Set ROI

ROI (Region of Interest) encoding helps to assigns more encoding resource to the region of interest,
thus to increase the quality of the ROI whereas the background information is less focused.

Before You Start

Please check the video coding type. ROI is supported when the video coding type is H.264 or
H.265.

Steps

1. Go to Configuration → Video/Audio → ROI.

2. Check Enable.

3. Select the channel No. according to your need.

4. Select Stream Type.

5. Select Region No. in Fixed Region to draw ROI region.

1) Click Drawing.

2) Click and drag the mouse on the view screen to draw the fixed region.

3) Click Stop Drawing.

Note

Select the fixed region that needs to be adjusted and drag the mouse to adjust its position.

6. Input the Region Name and ROI Level.

7. Click Save.

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Note

The higher the ROI level is, the clearer the image of the detected region is.

8. Optional: Select other region No. and repeat the above steps if you need to draw multiple fixed
regions.

8.2 Display Settings

It offers the parameter settings to adjust image features.
Go to Configuration → Image → Display Settings.
For device that supports multiple channels, display settings of each channel is required.
Click Default to restore settings.

8.2.1 Image Adjustment

By adjusting the Brightness, Saturation, Contrast and Sharpness, the image can be best displayed.

8.2.2 Image Adjustment (Thermal Channel)

You can optimize the image display effect of thermal channel by setting background correction
and manual correction.

Background Correction

Fully cover the lens with an object of uniform temperature in front of the lens, such as foam
board or paperboard. When you click Correct, the device will take the uniform object as the
standard and optimize the image once.

Manual Correction

Click Correct to optimize the image once.

Note

It is a normal phenomenon that short video freezing might occur during the process of

Background Correction and Manual Correction.

Thermal AGC Mode

Choose the AGC mode according to different scenes to balance and improve the image quality.

● Histogram: Choose for scene with obvious WDR and high temperature difference, can

improve image contrast and enhance image. E.g. the scene contains both indoor and outdoor
scenes.

● Linear: Choose for scene with low temperature difference and the target is not obvious, can

improve image contrast and enhance image. E.g. the bird in forest.

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● Self-Adaptive: Choose AGC mode automatically according to current scene.

8.2.3 Exposure Settings

Exposure is controlled by the combination of iris, shutter, and photo sensibility. You can adjust
image effect by setting exposure parameters.
In manual mode, you need to set Exposure Time, Gain and Slow Shutter.

8.2.4 Day/Night Switch

Day/Night Switch function can provide color images in the day mode and black/white images in
the night mode. Switch mode is configurable.

Day

The image is always in color.

Night

The image is always black/white

Auto

The camera switches between the day mode and the night mode according to the illumination
automatically.

Scheduled-Switch

Set the Start Time and the End Time to define the duration for day mode.

Note

Day/Night Switch function varies according to models.

8.2.5 Set Supplement Light

Steps

1. Go to Configuration → Maintenance → System Service.

2. Check Enable Supplement Light.

3. Click Save.

4. Go to Configuration → Image → Display Settings → Day/Night Switch to set supplement light
parameters.

Smart Supplement Light

This feature uses smart image processing technology to reduce overexposure caused by
supplement light.

IR Light Mode

When the mode is set to Auto, the supplement light is automatically enabled or disabled

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according to the image brightness.

Brightness Limit

Adjust the upper limit of IR light power.

8.2.6 BLC

If you focus on an object against strong backlight, the object will be too dark to be seen clearly.
BLC (backlight compensation) compensates light to the object in the front to make it clear. If BLC
mode is set as Custom, you can draw a red rectangle on the live view image as the BLC area.

8.2.7 WDR

The WDR (Wide Dynamic Range) function helps the camera provide clear images in environment
with strong illumination differences.
When there are both very bright and very dark areas simultaneously in the field of view, you can
enable the WDR function and set the level. WDR automatically balances the brightness level of the
whole image and provides clear images with more details.

Note

When WDR is enabled, some other functions may be not supported. Refer to the actual interface
for details.

8.2.8 White Balance

White balance is the white rendition function of the camera. It is used to adjust the color
temperature according to the environment.

8.2.9 DNR

Digital Noise Reduction is used to reduce the image noise and improve the image quality. Normal
and Expert modes are selectable.

Normal

Set the DNR level to control the noise reduction degree. The higher level means stronger
reduction degree.

Expert

Set the DNR level for both space DNR and time DNR to control the noise reduction degree. The
higher level means stronger reduction degree.

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8.2.10 Set Palette

You can select the palette mode to display the thermal grayscale image to colored image.

Steps

1. Go to Configuration → Image → Display Settings.

2. Select the thermal channel.

3. Select a palette mode in Image Enhancement according to your need.

Result

The live view displays the image with palette.

8.2.11 Set Target Color

You can set the color of the targets in different temperature ranges to identify the target quickly.

Steps

1. Go to Configuration → Image → Display Settings.

2. Select the thermal channel.

3. Click Image Enhancement, select Palette as White Hot or Black Hot.

4. Set the temperature value and color of High Temperature, Interval Temperature, or Low
Temperature targets.

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Figure 9-1 Set the Temperature and Color of Target

Above (be colored)

When the target of high temperature needs to be colored, you can set the high temperature
color. Target above the setting temperature will be displayed in setting color.

Between (be colored)

When the target of an interval temperature needs to be colored, you can set the interval
temperature color. Target between the minimum and the maximum temperatures will be
displayed in setting color.

Below (be colored)

When the target of low temperature needs to be colored, you can set the low temperature
color. Target below the setting temperature will be displayed in setting color.

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5. Click Save.

8.2.13 DDE

Digital Detail Enhancement is used to adjust the details of the image. OFF and Normal modes are
selectable.

OFF

Disable this function.

Normal

Set the DDE level to control the details of the image. The higher the level is, the more details
shows, but the higher the noise is.

8.2.14 Brightness Sudden Change

When the brightness of target and the background is hugely different (the temperature difference
of target and background is huge), the system reduces the difference for viewing.

8.2.15 Enhance Regional Image

You can select the desired area of image to improve the coding quality. The regional image will be
more detailed and clear.

Steps

1. Go to Configuration → Image → Display Settings → Image Enhancement.

2. Select the area of regional image enhancement. You can select OFF to disable this function, or
select Custom Area to draw a desired area.
A red rectangle shows on the display, in which the image quality is improved.

8.2.16 Mirror

When the live view image is the reverse of the actual scene, this function helps to display the
image normally.
Select the mirror mode as needed.

Note

The video recording will be shortly interrupted when the function is enabled.

8.2.17 Video Standard

Video standard is an ability of a video card or video display device that defines the amount of
colors that are shown and the resolution. The two most common video standard used are NTSC

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and PAL. In NTSC, 30 frames are transmitted each second. Each frame is made up of 525 individual
scan lines. In PAL, 25 frames are transmitted each second. Each frame is made up of 625 individual
scan lines. Select video signal standard according to the video system in your country.

8.2.18 Digital Zoom

You can zoom in the image
The larger the zoom size is, the more blurred the image is.

8.3 OSD

You can customize OSD (On-screen Display) information such as device name, time/date, font,
color, and text overlay displayed on video stream.
Go to OSD setting page: Configuration → Image → OSD Settings. Set the corresponding
parameters, and click Save to take effect.

Displayed Information

Set camera name, date, week, and their related display format.

Text Overlay

Set customized overlay text on image.

OSD Parameters

Set OSD parameters, such as Display Mode, OSD Size, and Font Color.

8.4 Set Privacy Mask

The function blocks certain areas in the live view to protect privacy. No matter how the device
moves, the blocked scene will never be seen.

Steps

1. Go to privacy mask setting page: Configuration → Image → Privacy Mask.

2. Select the channel No.

3. Check Enable Privacy Mask.

4. Click Draw Area. Drag the mouse in the live view to draw a closed area.

Drag the corners of
the area

Adjust the size of the area.

Drag the area

Adjust the position of the area.

Click Clear All

Clear all the areas you set.

5. Click Stop Drawing.

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6. Click Save.

Note

Up to 4 areas are supported for setting.

8.5 Overlay Picture

Overlay a customized picture on live view.

Before You Start

The picture to overlay has to be in BMP format with 24-bit, and the maximum picture size is 128 ×
128 pixel.

Steps

1. Go to picture overlay setting page: Configuration → Image → Picture Overlay.

2. Select a channel to overlay picture.

3. Click Browse to select a picture, and click Upload.
The picture with a red rectangle will appear in live view after successfully uploading.

4. Check Enable Picture Overlay.

5. Drag the picture to adjust its position.

6. Click Save.

8.6 Set Manual DPC (Defective Pixel Correction)

If the amount of defective pixels in the image is comparatively small and accurate correction is
needed, you can correct these pixels manually.

Steps

1. Go to Configuration → Image → DPC.

2. Select the thermal channel.

3. Select manual mode.

4. Click the defective pixel on the image, then a cursor shows on the live view.

5. Click Up, Down, Left, Right to adjust the cursor position to the defective pixel position.

6. Click , then click to correct defective pixel.

Note

If multiple defective pixels need to be corrected, click after locating a defective pixel. Then
after locating other pixels, click to correct them simultaneously.

7. Optional: Click to cancel defective pixel correction.

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8.7 Set Picture in Picture

You can overlay the images of two channels and view the image of two channels at the same time.

Steps

1. Select a channel number.

2. Select the picture in picture mode.

Normal Mode

Disable picture in picture mode.

Overlay Mode

Enable picture in picture mode. You can overlay the image of another
channel in the current channel.

3. Click Save.

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Chapter 9 Video Recording and Picture Capture

This part introduces the operations of capturing video clips and snapshots, playback, and
downloading captured files.

9.1 Storage Settings

This part introduces the configuration of several common storage paths.

9.1.1 Set Memory Card

If you choose to store the files to memory card, make sure you insert and format the memory card
in advance.

Before You Start

Insert the memory card to the camera. For detailed installation, refer to Quick Start Guide of the
camera.

Steps

1. Go to storage management setting page: Configuration → Storage → Storage Management →
HDD Management.

2. Select the memory card, and click Format to start initializing the memory card.
The Status of memory card turns to Normal from Uninitialized, which means the memory card
can be used normally.

3. Optional: Define the Quota of the memory card. Input the quota percentage for different
contents according to your need.

4. Click Save.

9.1.2 Set NAS

Take network server as network disk to store the record files, captured images, etc.

Before You Start

Get the IP address of the network disk first.

Steps

1. Go to NAS setting page: Configuration → Storage → Storage Management → Net HDD.

2. Click HDD No. Select Mounting Type and set parameters for the disk.

Server Address

The IP address of the network disk.

File Path

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The saving path of network disk files.

User Name and Password

The user name and password of the net HDD.

3. Click Test to check whether the network disk is available.

4. Click Save.

9.1.3 Set FTP

You can configure the FTP server to save images which are captured by events or a timed snapshot
task.

Before You Start

Get the FTP server address first.

Steps

1. Go to Configuration → Network → Advanced Settings → FTP.

2. Configure FTP settings.

Server Address and Port

The FTP server address and corresponding port.

User Name and Password

The FTP user should have the permission to upload pictures.
If the FTP server supports picture uploading by anonymous users, you can check Anonymous
to hide your device information during uploading.

Directory Structure

The saving path of snapshots in the FTP server.

3. Click Upload Picture to enable uploading snapshots to the FTP server.

4. Click Test to verify the FTP server.

5. Click Save.

9.1.4 Set Cloud Storage

It helps to upload the captured pictures and data to the cloud. The platform requests picture
directly from the cloud for picture and analysis. The function is only supported by certain models.

Steps

Caution

If cloud storage is enabled, the pictures are stored in the cloud storage server preferentially.

1. Go to Configuration → Storage → Storage Management → Cloud Storage.

2. Check Enable Cloud Storage.

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3. Set basic parameters.

Protocol Version

The protocol version of the cloud storage server.

Server IP

The IP address of the cloud storage server. It supports IPv4 address.

Serve Port

The port of the cloud storage server. 6001 is the default port and you
are not recommended to edit it.

User Name and
Password

The user name and password of the cloud storage server.

Picture Storage Pool
ID

The ID of the picture storage region in the cloud storage server. Make
sure storage pool ID and the storage region ID are the same.

4. Click Test to test the configured settings.

5. Click Save.

9.2 Video Recording

This part introduces the operations of manual and scheduled recording, playback, and
downloading recorded files.

9.2.1 Record Automatically

This function can record video automatically during configured time periods.

Before You Start

Select Trigger Recording in event settings for each record type except Continuous. See Event and
Alarm for details.

Steps

1. Go to Configuration → Storage → Schedule Settings → Record Schedule.

2. Select channel No.

3. Check Enable.

4. Select a record type.

Note

The record type is vary according to different models.

Continuous

The video will be recorded continuously according to the schedule.

Motion

When motion detection is enabled and trigger recording is selected as linkage method, object

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movement is recorded.

Alarm

When alarm input is enabled and trigger recording is selected as linkage method, the video is
recorded after receiving alarm signal from external alarm input device.

Motion | Alarm

Video is recorded when motion is detected or alarm signal is received from the external
alarm input device.

Motion & Alarm

Video is recorded only when motion is detected and alarm signal is received from the
external alarm input device.

Event

The video is recorded when configured event is detected.

5. Set schedule for the selected record type. Refer to Set Arming Schedule for the setting
operation.

6. Click Advanced to set the advanced settings.

Overwrite

Enable Overwrite to overwrite the video records when the storage space is full. Otherwise
the camera cannot record new videos.

Pre-record

The time period you set to record before the scheduled time.

Post-record

The time period you set to stop recording after the scheduled time.

Stream Type

Select the stream type for recording.

Note

When you select the stream type with higher bitrate, the actual time of the pre-record and
post-record may be less than the set value.

7. Click Save.

9.2.2 Record Manually

Steps

1. Go to Configuration → Local.

2. Set the Record File Size and saving path to for recorded files.

3. Click Save.

4. Click to start recording. Click to stop recording.

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9.2.3 Playback and Download Video

You can search, playback and download the videos stored in the local storage or network storage.

Steps

1. Click Playback.

2. Select channel No.

3. Set search condition and click Search.
The matched video files showed on the timing bar.

4. Click to play the video files.

– Click to clip video files.
– Click to play video files in full screen. Press ESC to exit full screen.

Note

Go to Configuration → Local, click Save clips to to change the saving path of clipped video files.

5. Click on the playback interface to download files.

1) Set search condition and click Search.

2) Select the video files and then click Download.

Note

Go to Configuration → Local, click Save downloaded files to to change the saving path of
downloaded video files.

9.3 Capture Configuration

The device can capture the pictures manually or automatically and save them in configured saving
path. You can view and download the snapshots.

9.3.1 Capture Automatically

This function can capture pictures automatically during configured time periods.

Before You Start

If event-triggered capture is required, you should configure related linkage methods in event
settings. Refer to Event and Alarm for event settings.

Steps

1. Go to Configuration → Storage → Schedule Settings → Capture → Capture Parameters.

2. Set the capture type.

Timing

Capture a picture at the configured time interval.

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Event-Triggered

Capture a picture when an event is triggered.

3. Set the Format, Resolution, Quality, Interval, and Capture Number.

4. Refer to Set Arming Schedule for configuring schedule time.

5. Click Save.

9.3.2 Capture Manually

Steps

1. Go to Configuration → Local.

2. Set the Image Format and saving path to for snapshots.

JPEG

The picture size of this format is comparatively small, which is better for network
transmission.

BMP

The picture is compressed with good quality.

3. Click Save.

4. Click near the live view or play back window to capture a picture manually.

9.3.3 View and Download Picture

You can search, view and download the pictures stored in the local storage or network storage.

Steps

1. Click Picture.

2. Select channel No.

3. Set search condition and click Search.
The matched pictures showed in the file list.

4. Select the pictures then click Download to download them.

Note

Go to Configuration → Local, click Save snapshots when playback to change the saving path of
pictures.

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Chapter 10 Network Settings

10.1 TCP/IP

TCP/IP settings must be properly configured before you operate the device over network. IPv4 and
IPv6 are both supported. Both versions can be configured simultaneously without conflicting to
each other.
Go to Configuration → Basic Configuration → Network → TCP/IP for parameter settings.

NIC Type

Select a NIC (Network Interface Card) type according to your network condition.

IPv4

Two IPv4 modes are available.

DHCP

The device automatically gets the IPv4 parameters from the network if you check DHCP. The
device IP address is changed after enabling the function. You can use SADP to get the device
IP address.

Note

The network that the device is connected to should support DHCP (Dynamic Host
Configuration Protocol).

Manual

You can set the device IPv4 parameters manually. Input IPv4 Address, IPv4 Subnet Mask, and
IPv4 Default Gateway, and click Test to see if the IP address is available.

IPv6

Three IPv6 modes are available.

Route Advertisement

The IPv6 address is generated by combining the route advertisement and the device Mac
address.

Note

Route advertisement mode requires the support from the router that the device is connected
to.

DHCP

The IPv6 address is assigned by the server, router or gateway.

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Manual

Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator
for required information.

MTU

It stands for maximum transmission unit. It is the size of the largest protocol data unit that can
be communicated in a single network layer transaction.
The valid value range of MTU is 1280 to 1500.

DNS

It stands for domain name server. It is required if you need to visit the device with domain name.
And it is also required for some applications (e.g., sending email). Set Preferred DNS Server and

Alternate DNS server properly if needed.

10.1.1 Multicast Discovery

Check the Enable Multicast Discovery, and then the online network camera can be automatically
detected by client software via private multicast protocol in the LAN.

10.2 Port

The device port can be modified when the device cannot access the network due to port conflicts.

Caution

Do not modify the default port parameters at will, otherwise the device may be unaccessible.

Go to Configuration → Network → Basic Settings → Port for port settings.

HTTP Port

It refers to the port that access the device through the browser. You should enter the port No.
after the IP address. For example, when the HTTP port is modified to 81, you need to enter
http://192.168.1.64:81 in the browser for browser login.

HTTPS Port

It refers to the port of browser certificate access. Certificate verification is required when
accessing the device through the browser, and the security level is high.

RTSP Port

It refers to the port of real time streaming protocol.

Server Port

It refers to the port on which the client adds the device.

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10.3 Port Mapping

By setting port mapping, you can access devices through the specified port.

Before You Start

When the ports in the device are the same as those of other devices in the network, refer to Port
to modify the device ports.

Steps

1. Go to Configuration → Network → Basic Settings → NAT.

2. Select the port mapping mode.

Auto Port Mapping

Refer to Set Auto Port Mapping for detailed information.

Manual Port
Mapping

Refer to Set Manual Port Mapping for detailed information.

3. Click Save.

10.3.1 Set Auto Port Mapping

Steps

1. Check Enable UPnP™, and choose a friendly name for the camera, or you can use the default
name.

2. Select the port mapping mode to Auto.

3. Click Save.

Note

UPnP™ function on the router should be enabled at the same time.

10.3.2 Set Manual Port Mapping

Steps

1. Check Enable UPnP™, and choose a friendly name for the device, or you can use the default
name.

2. Select the port mapping mode to Manual, and set the external port to be the same as the
internal port.

3. Click Save.

What to do next

Go to the router port mapping settings interface and set the port number and IP address to be the
same as those on the device. For more information, refer to the router user manual.

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10.4 Multicast

Multicast is group communication where data transmission is addressed to a group of destination
devices simultaneously. After setting multicast, you can send the source data efficiently to
multiple receivers.
Go to Configuration → Network → Basic Settings → Multicast for the multicast settings.

IP Address

It stands for the address of multicast host.

Stream Type

The stream type as the multicast source.

Video Port

The video port of the selected stream.

Audio Port

The audio port of the selected stream.

10.5 SNMP

You can set the SNMP network management protocol to get the alarm event and exception
messages in network transmission.

Before You Start

Before setting the SNMP, you should download the SNMP software and manage to receive the
device information via SNMP port.

Steps

1. Go to the settings page: Configuration → Network → Advanced Settings → SNMP.

2. Check Enable SNMPv1, Enable SNMP v2c or Enable SNMPv3.

Note

The SNMP version you select should be the same as that of the SNMP software.
And you also need to use the different version according to the security level required. SNMP v1
is not secure and SNMP v2 requires password for access. And SNMP v3 provides encryption and
if you use the third version, HTTPS protocol must be enabled.

3. Configure the SNMP settings.

4. Click Save.

10.6 Access to Device via Domain Name

You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device

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can be mapped to a domain name resolution server to realize the network access via domain
name.

Before You Start

Registration on the DDNS server is required before configuring the DDNS settings of the device.

Steps

1. Refer to TCP/IP to set DNS parameters.

2. Go to the DDNS settings page: Configuration → Network → Basic Settings → DDNS.

3. Check Enable DDNS and select DDNS type.

DynDNS

Dynamic DNS server is used for domain name resolution.

NO-IP

NO-IP server is used for domain name resolution.

4. Input the domain name information, and click Save.

5. Check the device ports and complete port mapping. Refer to Port to check the device port , and
refer to Port Mapping for port mapping settings.

6. Access the device.

By Browsers

Enter the domain name in the browser address bar to access the
device.

By Client Software

Add domain name to the client software. Refer to the client manual
for specific adding methods.

10.7 Access to Device via PPPoE Dial Up Connection

This device supports the PPPoE auto dial-up function. The device gets a public IP address by ADSL
dial-up after the device is connected to a modem. You need to configure the PPPoE parameters of
the device.

Steps

1. Go to Configuration → Network → Basic Settings → PPPoE.

2. Check Enable PPPoE.

3. Set the PPPoE parameters.

Dynamic IP

After successful dial-up, the dynamic IP address of the WAN is displayed.

User Name

User name for dial-up network access.

Password

Password for dial-up network access.

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Confirm

Input your dial-up password again.

4. Click Save.

5. Access the device.

By Browsers

Enter the WAN dynamic IP address in the browser address bar to
access the device.

By Client Software

Add the WAN dynamic IP address to the client software. Refer to the
client manual for details.

Note

The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes
after rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a
domain name from the DDNS provider (e.g. DynDns.com). Refer to Access to Device via Domain
Name for detail information.

10.8 Enable Hik-Connect Service on Camera

Hik-Connect service should be enabled on your camera before using the service.
You can enable the service through SADP software or Web browser.

10.8.1 Enable Hik-Connect Service via Web Browser

Follow the following steps to enable Hik-Connect Service via Web Browser.

Before You Start

You need to activate the camera before enabling the service.

Steps

1. Access the camera via web browser.

2. Enter platform access configuration interface. Configuration → Network → Advanced Settings
→ Platform Access

3. Select Hik-Connect as the Platform Access Mode.

4. Check Enable.

5. Click and read "Terms of Service" and "Privacy Policy" in pop-up window.

6. Create a verification code or change the old verification code for the camera.

Note

The verification code is required when you add the camera to Hik-Connect service.

7. Save the settings.

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10.8.2 Enable Hik-Connect Service via SADP Software

This part introduce how to enable Hik-Connect service via SADP software of an activated camera.

Steps

1. Run SADP software.

2. Select a camera and enter Modify Network Parameters page.

3. Check Enable Hik-Connect.

4. Create a verification code or change the old verification code.

Note

The verification code is required when you add the camera to Hik-Connect service.

5. Click and read "Terms of Service" and "Privacy Policy".

6. Confirm the settings.

10.8.3 Access Camera via Hik-Connect

Hik-Connect is an application for mobile devices. Using the App, you can view live image, receive
alarm notification and so on.

Steps

1. Download and install the Hik-Connect app by searching "Hik-Connect" in App Store or Google
Play

(TM)

2. Launch the app and register for a Hik-Connect user account.

3. Log in after registration.

4. In the app, tap "+" on the upper-right corner and then scan the QR code of the camera to add
the camera. You can find the QR code on the camera or on the cover of the Quick Start Guide of
the camera in the package.

5. Follow the prompts to set the network connection and add the camera to your Hik-Connect
account.

For detailed information, refer to the user manual of the Hik-Connect app.

10.9 Set ISUP

When the device is registered on ISUP platform (formerly called Ehome), you can visit and manage
the device, transmit data, and forward alarm information over public network.

Steps

1. Go to Configuration → Network → Advanced Settings → Platform Access.

2. Select ISUP as the platform access mode.

3. Select Enable.

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4. Select a protocol version and input related parameters.

5. Click Save.
Register status turns to Online when the function is correctly set.

10.10 Set ONVIF

If you need to access to the device through ONVIF protocol, you can configure the ONVIF user to
enhance the network security.

Steps

1. Go to Configuration → Network → Advanced Settings → Integration Protocol.

2. Check Enable ONVIF.

3. Click Add to configure the ONVIF user.

Delete

Delete the selected ONVIF user.

Modify

Modify the selected ONVIF user.

4. Click Save.

5. Optional: Repeat the steps above to add more ONVIF users.

10.11 Set HTTP Listening

The device can send alarms to destination IP or host name through HTTP protocol. The destination
IP or host name should support the HTTP data transmission.

Steps

1. Go to Configuration → Network → Advanced Settings → HTTP Listening.

2. Input Destination IP or Host Name, URL, and Port.

3. Click Test.

Note

Click Default to reset the destination IP or host name.

4. Click Save.

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Chapter 11 System and Security

It introduces system maintenance, system settings and security management, and explains how to
configure relevant parameters.

11.1 View Device Information

You can view device information, such as Device No., Model, Serial No. and Firmware Version.
Enter Configuration → System → System Settings → Basic Information to view the device
information.

11.2 Search and Manage Log

Log helps locate and troubleshoot problems.

Steps

1. Go to Configuration → System → Maintenance → Log.

2. Set search conditions Major Type, Minor Type, Start Time, and End Time.

3. Click Search.
The matched log files will be displayed on the log list.

4. Optional: Click Export to save the log files in your computer.

11.3 Import and Export Configuration File

It helps speed up batch configuration on other devices with the same parameters.

Steps

1. Export configuration file.

1) Go to Configuration → System → Maintenance → Upgrade & Maintenance.

2) Click Device Parameters and input the encryption password to export the current

configuration file.

3) Set the saving path to save the configuration file in local computer.

2. Import configuration file.

1) Access the device that needs to be configured via web browser.

2) Click Browse to select the saved configuration file.

3) Input the encryption password you have set when exporting the configuration file.

4) Click Import.

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11.4 Export Diagnose Information

Diagnose information includes running log, system information, hardware information.
Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Diagnose

Information to export diagnose information of the device.

11.5 Reboot

You can reboot the device via browser.
Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Reboot.

11.6 Restore and Default

Restore and Default helps restore the device parameters to the default settings.

Steps

1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.

2. Click Restore or Default according to your needs.

Restore

Reset device parameters, except user information, IP parameters and
video format to the default settings.

Default

Reset all the parameters to the factory default.

Note

Be careful when using this function. After resetting to the factory
default, all the parameters are reset to the default settings.

11.7 Upgrade

Before You Start

You need to obtain the correct upgrade package.

Caution

DO NOT disconnect power during the process, and the device reboots automatically after upgrade.

Steps

1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.

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2. Choose one method to upgrade.

Firmware

Locate the exact path of the upgrade file.

Firmware Directory

Locate the directory which the upgrade file belongs to.

3. Click Browse to select the upgrade file.

4. Click Upgrade.

11.8 View Open Source Software License

Go to Configuration → System → System Settings → About Device, and click View Licenses.

11.9 Time and Date

You can configure time and date of the device by configuring time zone, time synchronization and
Daylight Saving Time (DST).

11.9.1 Synchronize Time Manually

Steps

1. Go to Configuration → System → System Settings → Time Settings.

2. Select Time Zone.

3. Click Manual Time Sync..

4. Choose one time synchronization method.

– Select Set Time, and manually input or select date and time from the pop-up calendar.

Check Sync. with computer time to synchronize the time of the device with that of the local PC.

5. Click Save.

11.9.2 Set NTP Server

You can use NTP server when accurate and reliable time source is required.

Before You Start

Set up a NTP server or obtain NTP server information.

Steps

1. Go to Configuration → System → System Settings → Time Settings.

2. Select Time Zone.

3. Click NTP.

4. Set Server Address, NTP Port and Interval.

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Note

Server Address is NTP server IP address.

5. Click Test to test server connection.

6. Click Save.

11.9.3 Set DST

If the region where the device is located adopts Daylight Saving Time (DST), you can set this
function.

Steps

1. Go to Configuration → System → System Settings → DST.

2. Check Enable DST.

3. Select Start Time, End Time and DST Bias.

4. Click Save.

11.10 Set RS-232

RS-232 can be used to debug device or access peripheral device. RS-232 can realize
communication between the device and computer or terminal when the communication distance
is short.

Before You Start

Connect the device to computer or terminal with RS-232 cable.

Steps

1. Go to Configuration → System → System Settings → RS-232.

2. Set RS-232 parameters to match the device with computer or terminal.

3. Click Save.

11.11 Set RS-485

RS-485 is used to connect the device to external device. You can use RS-485 to transmit the data
between the device and the computer or terminal when the communication distance is too long.

Before You Start

Connect the device and computer or termial with RS-485 cable.

Steps

1. Go to Configuration → System → System Settings → RS-485.

2. Set the RS-485 parameters.

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Note

You should keep the parameters of the device and the computer or terminal all the same.

3. Click Save.

11.12 Set Same Unit

Set the same temperature unit and distance unit. When you enable this function, the unit cannot
be configured separately in other setting pages

Steps

1. Go to Configuration → System → System Settings → Unit Settings.

2. Check Use Same Unit.

3. Set the temperature unit and distance unit.

4. Click Save.

11.13 Security

You can improve system security by setting security parameters.

11.13.1 Authentication

You can improve network access security by setting RTSP and WEB authentication.
Go to Configuration → System → Security → Authentication to choose authentication protocol
and method according to your needs.

RTSP Authentication

Digest and digest/basic are supported, which means authentication information is needed when
RTSP request is sent to the device. If you select digest/basic, it means the device supports
digest or basic authentication. If you select digest, the device only supports digest
authentication.

RTSP Digest Algorithm

MD5, SHA256 and MD5/SHA256 encrypted algorithm in RTSP authentication. If you enable the
digest algorithm except for MD5, the third-party platform might not be able to log in to the
device or enable live view because of compatibility. The encrypted algorithm with high strength
is recommended.

WEB Authentication

Digest and digest/basic are supported, which means authentication information is needed when
WEB request is sent to the device. If you select digest/basic, it means the device supports digest
or basic authentication. If you select digest, the device only supports digest authentication.

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WEB Digest Algorithm

MD5, SHA256 and MD5/SHA256 encrypted algorithm in WEB authentication. If you enable the
digest algorithm except for MD5, the third-party platform might not be able to log in to the
device or enable live view because of compatibility. The encrypted algorithm with high strength
is recommended.

Note

Refer to the specific content of protocol to view authentication requirements.

11.13.2 Security Audit Log

The security audit logs refer to the security operation logs. You can search and analyze the security
log files of the device so as to find out the illegal intrusion and troubleshoot the security events.
Security audit logs can be saved on device internal storage. The log will be saved every half hour
after device booting. Due to limited storage space, you can also save the logs on a log server.

Search Security Audit Logs

You can search and analyze the security log files of the device so as to find out the illegal intrusion
and troubleshoot the security events.

Steps

Note

This function is only supported by certain camera models.

1. Go to Configuration → System → Maintenance → Security Audit Log.

2. Select log types, Start Time, and End Time.

3. Click Search.
The log files that match the search conditions will be displayed on the Log List.

4. Optional: Click Export to save the log files to your computer.

11.13.3 Set IP Address Filter

IP address filter is a tool for access control. You can enable the IP address filter to allow or forbid
the visits from the certain IP addresses.

IP address refers to IPv4.

Steps

1. Go to Configuration → System → Security → IP Address Filter.

2. Check Enable IP Address Filter.

3. Select the type of IP address filter.

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Forbidden

IP addresses in the list cannot access the device.

Allowed

Only IP addresses in the list can access the device.

4. Edit the IP address filter list.

Add

Add a new IP address to the list.

Modify

Modify the selected IP address in the list.

Delete

Delete the selected IP address in the list.

5. Click Save.

11.13.4 Set SSH

SSH is a protocol to ensure security of remote login. This setting is reserved for professional
maintenance personnel only.

Steps

1. Go to Configuration → System → Security → Security Service.

2. Check Enable SSH.

3. Click Save.

11.13.5 Set HTTPS

HTTPS is a network protocol that enables encrypted transmission and identity authentication,
which improves the security of remote access.

Steps

1. Go to Configuration → Network → Advanced Settings → HTTPS.

2. Check Enable.

3. Click Delete to recreate and install certificate.

Create and install
self-signed certificate

Refer to Create and Install Self-signed Certificate

Create certificate
request and install
certificate

Refer to Install Authorized Certificate

4. Click Save.

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Create and Install Self-signed Certificate

Steps

1. Check Create Self-signed Certificate.

2. Click Create.

3. Follow the prompt to enter Country, Hostname/IP, Validity and other parameters.

4. Click OK.

Result

The device will install the self-signed certificate by default.

Install Authorized Certificate

If the demand for external access security is high, you can create and install authorized certificate
via HTTPS protocol to ensure the data transmission security.

Steps

1. Select Create certificate request first and continue the installation.

2. Click Create.

3. Follow the prompt to input Country, Hostname/IP, Validity and other parameters.

4. Click Download to download the certificate request and submit it to the trusted authority for
signature.

5. Import certificate to the device.

– Select Signed certificate is available, start the installation directly. Click Browse and Install

to import the certificate to the device.

– Select Create the certificate request first and continue the installation. Click Browse and

Install to import the certificate to the device.

6. Click Save.

11.13.6 Set QoS

QoS (Quality of Service) can help improve the network delay and network congestion by setting
the priority of data sending.

Note

QoS needs support from network device such as router and switch.

Steps

1. Go to Configuration → Network → Advanced Configuration → QoS.

2. Set Video/Audio DSCP, Alarm DSCP and Management DSCP.

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Note

Network can identify the priority of data transmission. The bigger the DSCP value is, the higher
the priority is. You need to set the same value in router while configuration.

3. Click Save.

11.13.7 Set IEEE 802.1X

You can authenticate user permission of the connected device by setting IEEE 802.1X.
Go to Configuration → Network → Advanced Settings → 802.1X, and enable the function.
Select protocol and version according to router information. User name and password of server
are required.

11.14 User and Account

11.14.1 Set User Account and Permission

The administrator can add, modify, or delete other accounts, and grant different permission to
different user levels.

Caution

To increase security of using the device on the network, please change the password of your
account regularly. Changing the password every 3 months is recommended. If the device is used in
high-risk environment, it is recommended that the password should be changed every month or
week.

Steps

1. Go to Configuration → System → User Management → User Management.

2. Click Add. Enter User Name, select Level, and enter Password. Assign remote permission to
users based on needs.

Administrator

The administrator has the authority to all operations and can add users and operators and
assign permission.

User

Users can be assigned permission of viewing live video, setting PTZ parameters, and changing
their own passwords, but no permission for other operations.

Operator

Operators can be assigned all permission except for operations on the administrator and

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creating accounts.

Modify

Select a user and click Modify to change the password and
permission.

Delete

Select a user and click Delete.

Note

The administrator can add up to 31 user accounts.

3. Click OK.

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Chapter 12 Appendix

12.1 Common Material Emissivity Reference

Material

Emissivity

Human Skin

0.98

Printed Curcuit Board

0.91

Concrete

0.95

Ceramic

0.92

Rubber

0.95

Paint

0.93

Wood

0.85

Pitch

0.96

Brick

0.95

Sand

0.90

Soil

0.92

Cloth

0.98

Hard Paperboard

0.90

White Paper

0.90

Water

0.96

12.2 Device Command

Scan the following QR code to get device common serial port commands.
Note that the command list contains the commonly used serial port commands for Hikvision
thermal cameras.

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12.3 Device Communication Matrix

Scan the following QR code to get device communication matrix.
Note that the matrix contains all communication ports of Hikvision thermal cameras.

UD1XXXXB