ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings,
pictures, graphs are the properties of Hangzhou Hikvision
Digital Technology Co., Ltd. or its subsidiaries (hereinafter
referred to be “Hikvision”). This user manual (hereinafter
referred to be “the Manual”) cannot be reproduced, changed,
translated, or distributed, partially or wholly, by any means,
without the prior written permission of Hikvision. Unless
otherwise stipulated, Hikvision does not make any warranties,
guarantees or representations, express or implied, regarding to
the Manual.
About this Manual
This Manual is applicable to Thermal Network Bullet Camera.
The Manual includes instructions for using and managing the
product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The
information contained in the Manual is subject to change,
without notice, due to firmware updates or other reasons.
Please find the latest version in the company website
(http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of
professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are
the properties of Hikvision in various jurisdictions. Other
trademarks and logos mentioned below are the properties of
their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE
AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND
ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD
PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS,
OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR
ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR
LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH
THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE
USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS.
HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER
DAMAGES RESULTING FROM CYBER ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY
RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE
CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE
USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE
CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE
LIABLE IN THE EVENT THAT THIS PRODUCT IS US ED WITH
ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL
AND THE APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to
comply with the limits for Class A device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own
expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and
harmonized European standards listed under the EMC Directive
2014/30/EU, the RoHS Directive 2011/65/EU.
comply therefore with the applicable
2012/19/EU (WEEE directive): Products marked
with this symbol cannot be disposed of as
unsorted municipal waste in the European
Union. For proper recycling, return this product
to your local supplier upon the purchase of equivalent new
equipment, or dispose of it at designated collection points. For
more information see: www.recyclethis.info
2006/66/EC (battery directive): This product
contains a battery that cannot be disposed of
as unsorted municipal waste in the European
Union. See the product documentation for
marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling,
return the battery to your supplier or to a designated collection
point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards
requirements.
specific battery information. The battery is
Safety Instruction
These instructions are intended to ensure that user can use the
product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the
warnings are neglected.
Cautions:Injury or equipment damage may occur if any of the
cautions are neglected.
Warnings
Warnings Follow these
safeguards to prevent
serious injury or death.
Cautions Follow these
precautions to prevent
potential injury or material
damage.
● Proper configuration of all passwords and other security
settings is the responsibility of the installer and/or
end-user.
● In the use of the product, you must be in strict compliance
with the electrical safety regulations of the nation and
region. Please refer to technical specifications for detailed
information.
● Input voltage should meet both the SELV (Safety Extra Low
Voltage) and the Limited Power Source with 24 VAC or 12
VDC according to the IEC60950-1 standard. Please refer to
technical specifications for detailed information.
● Do not connect several devices to one power adapter as
adapter overload may cause over-heating or a fire hazard.
● Please make sure that the plug is firmly connected to the
power socket. When the product is mounted on wall or
ceiling, the device shall be firmly fixed.
● If smoke, odor or noise rise from the device, turn off the
power at once and unplug the power cable, and then please
contact the service center.
Cautions
● Make sure the power supply voltage is correct before using
the camera.
● Do not drop the camera or subject it to physical shock.
● Do not touch sensor modules with fingers. If cleaning is
necessary, use clean cloth with a bit of ethanol and wipe it
gently. If the camera will not be used for an extended
period, please replace the lens cap to protect the sensor
from dirt.
● Do not aim the camera at the sun or extra bright places.
Blooming or smearing may occur otherwise (which is not a
malfunction), and affect the endurance of sensor at the
same time.
● The sensor may be burned out by a laser beam, so when
any laser equipment is in using, make sure that the surface
of sensor will not be exposed to the laser beam.
● Do not place the camera in extremely hot, cold (the
operating temperature shall be between -40° C ~ 65°C), ,
dusty or damp locations, and do not expose it to high
electromagnetic radiation.
● To avoid heat accumulation, good ventilation is required for
operating environment.
● Keep the camera away from liquid while in use.
● While in delivery, the camera shall be packed in its original
packing, or packing of the same texture.
● Regular part replacement: a few parts (e.g. electrolytic
capacitor) of the equipment shall be replaced regularly
according to their average enduring time. The average time
varies because of differences between operating
environment and using history, so regular checking is
recommended for all the users. Please contact with your
dealer for more details.
● Improper use or replacement of the battery may result in
hazard of explosion. Replace with the same or equivalent
type only. Dispose of used batteries according to the
instructions provided by the battery manufacturer.
● If the product does not work properly, please contact your
dealer or the nearest service center. Never attempt to
disassemble the camera yourself. (We shall not assume
any responsibility for problems caused by unauthorized
repair or maintenance.)
Common Material Emissivity Reference ........................ 38
1 Appearance Description
There are two kinds of thermal network bullet cameras: Type I
bullet camera, and Type II bullet camera. The appearance
description of two cameras are shown below.
1.1 Type I Camera Appearance
The overview of Type I thermal network bullet camera
and its components are shown below:
Type I Camera Overview
Sun Shield
Camera
Bracket Holder
Bracket Hinge
Junction Box Base
Cable Outlet
Memory Card Slot
Reset Button
Junction Box Cover
Sealing Interface
Bracket Arm
Type I Camera Components Overview
1.2 Type II Camera Appearance
The overview of Type II thermal network bullet camera is
shown in below:
Type II Camera Overview
Sun Shield
Lens
Bracket
Reset Button
Memory Card Slot
Camera Components and Cables
Audio Output Interface
Audio Input Interface
Alarm Interface 2
Alarm Interface 1
Power Interface
Video Interface
Optical Fiber Interface
Network Interface
1.3 Cable Description
The bullet camera cables, including power cable, coaxial
video cable, alarm cable, and audio cable are shown
below. The Type I camera supports network cable and
optical fiber. The Type II camera supports network cable.
Cable Description
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