Hewlett Packard VK202AA User Manual

L5006tm and L5009tm Touchscreen Monitors
User Guide
© 2006–2009 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services . Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
Third Edition (October 2009)
Document Part Number: 419998-003
About This Guide
This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage
to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
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iv About This Guide ENWW
Table of contents
1 Product Features
HP L5006tm Touchscreen .................................................................................................................... 1
HP Compaq L5009tm Touchscreen ..................................................................................................... 2
2 Safety and Maintenance Guidelines
Important Safety Information ................................................................................................................ 3
Maintenance Guidelines ....................................................................................................................... 4
Cleaning the Monitor ............................................................................................................ 4
Shipping the Monitor ............................................................................................................ 4
3 Setting Up the Monitor
Identifying Rear Connectors ................................................................................................................. 5
Connecting the Cables ......................................................................................................................... 6
Installing the Serial or USB Touch Drivers ........................................................................................... 7
Downloading Drivers from the Web ..................................................................................... 7
Installing Drivers from the CD .............................................................................................. 7
Removing the Monitor Stand ................................................................................................................ 8
Mounting the Monitor to a Desktop ...................................................................................................... 8
Tilting the Monitor ................................................................................................................................. 9
Locating the Rating Labels ................................................................................................................... 9
4 Operating the Monitor
Installing the Monitor Driver ................................................................................................................ 10
The Information File ........................................................................................................... 10
The Image Color Matching File .......................................................................................... 10
Installing the .INF and .ICM Files ....................................................................................................... 11
Installing from the CD ........................................................................................................ 11
Downloading from the Worldwide Web .............................................................................. 11
Adjusting the Monitor .......................................................................................................................... 11
Front Panel Controls .......................................................................................................................... 12
Using the On-Screen Display ............................................................................................................. 13
OSD Menu Table ............................................................................................................... 13
Identifying Monitor Conditions ............................................................................................................ 14
Power Management System .............................................................................................................. 14
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OSD and Power Lock/Unlock ............................................................................................................. 15
Appendix A Troubleshooting
Solving Common Problems ................................................................................................................ 16
Touchscreen Tips ............................................................................................................................... 17
Online Technical Support ................................................................................................................... 19
Preparing to Call Technical Support ................................................................................................... 19
Appendix B Technical Specifications
HP L5006tm Touchscreen .................................................................................................................. 20
HP Compaq L5009tm Touchscreen ................................................................................................... 21
IntelliTouch Surface Acoustic Wave Technology ............................................................................... 23
Acoustic Pulse Recognition Technology ............................................................................................ 24
Recognizing Preset Display Resolutions ............................................................................................ 25
HP L5006tm and L5009tm ................................................................................................. 25
Entering User Modes .......................................................................................................................... 25
Energy Saver Feature ........................................................................................................................ 26
Appendix C Agency Regulatory Notices
Federal Communications Commission Notice ................................................................................... 27
Modifications ...................................................................................................................... 27
Cables ................................................................................................................................ 27
Declaration of Conformity for Products Marked with the FCC Logo (United States Only) ................. 27
Canadian Notice ................................................................................................................................. 28
Avis Canadien .................................................................................................................................... 28
European Union Regulatory Notice .................................................................................................... 28
German Ergonomics Notice ............................................................................................................... 29
Japanese Notice ................................................................................................................................. 29
Korean Notice ..................................................................................................................................... 29
Power Cord Set Requirements ........................................................................................................... 29
Japanese Power Cord Requirements ................................................................................ 29
Product Environmental Notices .......................................................................................................... 30
Materials Disposal ............................................................................................................. 30
Disposal of Waste Equipment by Users in Private Household in the European
Union ................................................................................................................................. 30
HP Recycling Program ...................................................................................................... 30
Chemical Substances ........................................................................................................ 30
Restriction of Hazardous Substances (RoHS) ................................................................... 30
Turkey EEE Regulation ..................................................................................................... 31
Appendix D Native Resolution
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1 Product Features

The LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) panel. The monitors feature:

HP L5006tm Touchscreen

Maximum resolution of XGA 1024 x 768. Compatible with VGA, SVGA and XGA (non-interlace)
color video cards
Integrated IntelliTouch touchscreen technology from the Elo TouchSystems business of Tyco
Electronics Corporation
Sealed touchscreen responds to touch with finger, gloved hand, or soft stylus
Tilt capability
USB and Serial touch cables provided
Power and video cables provided
Video input supports analog signal inputs
Plug and play capability if supported by the system
On-Screen Display (OSD) adjustments in several languages for easy setup and screen
optimization
Software and documentation CD that includes the Elo TouchSystems IntelliTouch software, HP
monitor driver software and product documentation
Detachable stand for wall mounting application
Compliant with Swedish MPR II 1990 regulated specifications
ENWW HP L5006tm Touchscreen 1

HP Compaq L5009tm Touchscreen

Maximum resolution of XGA 1024 x 768. Compatible with VGA, SVGA and XGA (non-interlace)
color video cards
Integrated Acoustic Pulse Recognition (APR) technology from the Elo TouchSystems business of
Tyco Electronics Corporation
Sealed touchscreen responds to touch with finger, finger nail, gloved hand, pen or stylus activation
Tilt capability
Power, video and APR USB cables provided
Video input supports analog signal inputs
Plug and play capability if supported by the system
On-Screen Display (OSD) adjustments in several languages for easy setup and screen
optimization
Software and documentation CD that includes the Elo TouchSystems APR USB touch driver, HP
monitor driver software and product documentation
Detachable stand for wall mounting application
Compliant with Swedish MPR II 1990 regulated specifications
TCO Displays Requirement
2 Chapter 1 Product Features ENWW

2 Safety and Maintenance Guidelines

Important Safety Information

A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding feature. The grounding plug is an important safety feature.
• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
• Disconnect power from the product by unplugging the power cord from the electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug.
Power Cord Set Requirements on page 29 in Appendix C.
To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at the documentation CD, if one is included with the monitor.
CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the power strips must be specifically labeled as having this ability. Use a power strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment, if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they can not be pulled, grabbed, or tripped over.
http://www.hp.com/ergo and/or on
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Maintenance Guidelines

To enhance the performance and extend the life of the monitor:
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those
controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
Use only a power source and connection appropriate for this monitor, as indicated on the label/
back plate of the monitor.
Be sure the total ampere rating of the products connected to the outlet does not exceed the current
rating of the electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.
Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the
plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
Turn the monitor off when not in use. You can substantially increase the life expectancy of the
monitor by using a screen saver program and turning off the monitor when not in use.
Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked
or covered. Never push objects of any kind into cabinet slots or other openings.
Do not drop the monitor or place it on an unstable surface.
Do not allow anything to rest on the power cord. Do not walk on the cord.
Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.
When removing the monitor base, you must lay the monitor face down on a soft area to prevent it
from getting scratched, defaced, or broken.

Cleaning the Monitor

1. Turn off the monitor and the computer.
2. Unplug the monitor from the wall outlet.
3. To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.
4. Clean the touchscreen with window or glass cleaner. Put the cleaner on the cloth and wipe the
touchscreen. Never apply the cleaner directly to the touchscreen.
CAUTION: Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner
or benzene, abrasive cleaners or compressed air.
Avoid getting liquids inside the touchmonitor. If liquid does get inside, have a qualified service technician check it before you power it on again.
Do not wipe the screen with a cloth or sponge that could scratch the surface.

Shipping the Monitor

Keep the original packing box in a storage area. You may need it later if you move or ship the monitor.
4 Chapter 2 Safety and Maintenance Guidelines ENWW

3 Setting Up the Monitor

To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions below.

Identifying Rear Connectors

Figure 3-1 Rear Connectors
Connector Function
1 AC Power Connects the AC power cord to the monitor.
2 USB Connects the touchscreen USB cable to the monitor.
3 Serial Connects the touchscreen serial cable to the monitor (not
available on L5009tm model).
4 VGA Connects the VGA video cable to the monitor.
NOTE: A +12VDC input jack is available on the connector panel of the L5009tm monitor. This jack
accepts an external DC power brick (not included with the monitor).
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Connecting the Cables

NOTE: For the L5009tm model, it is best to install the APR driver before connecting the hardware.
1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Connect one end of the power cable (1) to the AC power connector on the back of the monitor,
and the other end to an electrical wall outlet.
3. L5006tm: Connect one end of the touchscreen serial cable (RS232) or USB cable (2), but not both,
to the rear connector of the computer, and the other end to the connector on the monitor. Tighten the two thumb screws on the serial cable to ensure proper grounding. The USB cable does not have thumb screws.
L5009tm: Connect one end of the USB cable to the rear connector of the computer, and the other end to the connector on the monitor.
NOTE: The L5009tm model does not include a serial connector.
4. Connect one end of the video cable (3) to the rear side of the computer and the other to the VGA
connector on the monitor.
Figure 3-2 Connecting the Power, USB or Serial and VGA Cables
NOTE: Connect either the USB or serial cable to the L5006tm monitor, but not both.
5. Turn on the computer, then press the power button on the side panel to turn the monitor power on.
WARNING! To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Disconnect power from the equipment by unplugging the power cord from the electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug.
6 Chapter 3 Setting Up the Monitor ENWW
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