The radio diagnostics for the Premium Sound System is
symptom based
Simply locate the apparent problem from the list of 15 symptoms listed in Ta bl e 6-1. Tak e note of the section number and
turn to the flow chart that addresses the problem.
If the problem is not listed or is intermittent, locate the most
relative symptom and inspect connectors for moisture or corrosion. Also look for backed out terminals, improper mating,
broken locks, improperly formed or damaged terminals, poor
terminal-to-wire connection and damaged harness.
At the beginning of the section, follow the SETUP instructions
and then review the FUNCTIONALITY description to determine whether the system is operating as intended. If it
appears that the system is not working correctly, validate the
problem by performing the flow chart under SOFTWARE
DIAGNOSIS. (See Section 6.2 DIAGNOSTIC MODE OVER-
VIEW to gain a general understanding of how the on-board
diagnostics work.)
If the Diagnostic Mode indicates that a malfunction exists,
refer to the flow chart under HARDWARE DIAGNOSIS for
correction of the problem.
Work your way through each flow chart box by box. If a numbered circle appears adjacent to a box, then more information
is offered in the
contain supplemental information, helpful tips or references
to other parts of the manual.
When working through a flow chart, refer to the illustrations,
and the
Wire Harness Connector
wire harness connector table identifies the connector number, description, type and general location.
.
NOTE
Diagnostic Notes
. Many Diagnostic Notes
table as necessary. The
Table 6-1. Symptom Table
SYMPTOM
Audio Control Inoperative
Mode Control Inoperative6.5 RADIO SYMPTOM 2
No Sound in One or More
Speakers (External)
Automatic Volume Control
(AVC) Inoperative
Poor Stereo Reception6.8 RADIO SYMPTOM 5
No Power6.9 RADIO SYMPTOM 6
CD Will Not Eject6.10 RADIO SYMPTOM 7
No Sound in One or More
Headsets/Microphone
Inoperative
Rear Headset Volume/PTT
Inoperative
Intercom Inoperative6.13 RADIO SYMPTOM 10
CB Receiver Inoperative6.14 RADIO SYMPTOM 11
CB Transmitter Inoperative
(With CB Antenna Test and
SWR Adjustment)
PTT/Squelch Control
Inoperative
Handheld Microphone PTT
Inoperative
No CB Audio in Headset in
Center Position
SOLUTION
6.4 RADIO SYMPTOM 1
6.6 RADIO SYMPTOM 3
6.7 RADIO SYMPTOM 4
6.11 RADIO SYMPTOM 8
6.12 RADIO SYMPTOM 9
6.15 RADIO SYMPTOM 12
6.16 RADIO SYMPTOM 13
6.17 RADIO SYMPTOM 14
6.18 RADIO SYMPTOM 15
After correction of the problem, refer back to SETUP and
FUNCTIONALITY to verify proper operation.
Not Applicable to Classic/Road Glide Models
2004 Touring: Sound System6-1
HOME
DIAGNOSTIC MODE OVERVIEW6.2
GENERAL
Push any two of four Preset buttons on the front panel of the
radio. See Figure 6-1. With the buttons depressed, turn the
Ignition/Light Key Switch to IGNITION. Diagnostic Group 1,
the first of five diagnostic screens, appears on the LCD display, as indicated by the “d1” in the lower portion. Figure 6-2.
The upper portion of the display shows a line of input bits
which correlate to a particular set of switch functions.
Whether the display shows a “0,” a “1” or is able to toggle
between “0” and “1” indicates whether or not the switch is
working.
Push the LO/DX button on the front panel to sequence from
Diagnostic Group 1 to Diagnostic Group 2. Figure 6-3. Press
the button again to advance to Diagnostic Group 3. After all
modes have been accessed, the final push of the LO/DX button will cause the system to revert back to normal radio operation. The Diagnostic Mode can also be exited at any time by
simply turning the Ignition/Light Key Switch to OFF.
NOTE
Diagnostic Groups 3, 4 and 5 are for factory use only, while
the last display, which follows Diagnostic Group 5, allows the
user to adjust the rate of volume change for the Automatic
Volume Control (AVC). See Automatic Volume Control (AVC)
Adjustment under Section 6.7 RADIO SYMPTOM 4 for addi-
tional information.
Push any two Preset buttons and turn
the Ignition/Light Key Switch to IGNITION.
f2125x8x
Figure 6-1. Access Radio Diagnostic Mode
Input Bits
6-22004 Touring: Sound System
f2123x8x
f2122x8x
Diagnostic Mode Group 1
Figure 6-2. Front Panel LCD Display
Figure 6-3. LO/DX Button
HOME
MODE UP
FF
REAR
VOLUME
UP
AUDIOINAUDIO-AUDIO
+
MODE DN
RW
REAR
VOLUME
DOWN
EJECTLO/DX
RADIO
POWER
MODE
IN
PTT
SQUELCH
DOWN
SQUELCHUPSEEK
SCAN
NOT
USED
PRESET 4PRESET 3PRESET 2PRESET
1
C4
(BN/W)C3(O/BK)C2(BN/BK)C1(GY/GN)CO(GN/BE)
RO
(PK/W)
R1
(GY/W)
R2
(V/BK)
R3
(INT)
●If Cx and Rx are normal, input bit on LCD display toggles
between “1” and “0” at a one second rate while button is
depressed.
●If Cx is shorted to ground, input bit on LCD display
appears as “0” whether switch is open or closed. See Figure A below.
●If Cx is shorted to +12 volts, input bit on LCD display
appears as “1” whether switch is open or closed. See Figure B below.
●If Rx is shorted to ground, input bit on LCD display
appears as “1” when switch is open and “0” when switch is
closed (depressed), but does not toggle at a one second
rate as occurs when switch is normal. See Figure C below.
●If Rx is shorted to +12 volts, input bit on LCD display
appears as “1” whether switch is open or closed. See Figure D below.
●If all other switch functions on the Cx and Rx lines toggle
between “1” and “0,” then an open is indicated. See Figure
E and Figure F below.
A.B.
C.D.
Not Applicable to Classic/Road Glide Models
0
0
0
0
C3 is shorted to ground.C3 is shorted to +12 volts.
R0 is shorted to ground.R0 is shorted to +12 volts.
E.F.
1
1
1
1
[1/0] [1/0] [1/0] [1/0] [1/0]11111
(1/0)1(1/0) (1/0) (1/0)1
(1/0)
(1/0)
(1/0)
C3 is open.R0 is open.
[1/0] = Displays “1” when open, “0” when button is depressed.
(1/0) = Toggles between “1” and “0” while button is depressed.
Cx = C0 thru C4. Rx = R0 thru R3.
DIAGNOSTIC MODE GROUP 1
GENERAL
When the Diagnostic Mode is first accessed, a line of five
input bits appears in the upper portion of the front panel LCD
display. See Figure 6-2.
SAMPLE DIAGNOSTIC
For explanatory purposes, assume that the REAR VOLUME
UP control is inoperative. Referencing the matrix at the top of
Figure 6-4, note that this switch function is found at the intersection of the C3 and R0 lines. The matrix indicates that the
problem either involves the O/BK or the PK/W wires.
Operate the switch while observing the input bit. The input bit
to watch correlates with the position of the switch in the
matrix. Therefore, the REAR VOLUME UP control is the second bit from the left hand side. If the input bit toggles between
“1” and “0” at a one second rate while the switch is
depressed, then the switch is functioning normally. However,
if the switch is locked on “1” or “0” and fails to toggle, then a
problem exists.
Now assume that the input bit of the REAR VOLUME UP control is locked on “1.” Review the text below the matrix in Figure
6-4. From this information, we see that when the input bit is
locked on “1,” then either the O/BK or the PK/W wires are
shorted to +12 volts.
To further pinpoint the problem, exercise the MODE UP or
FAST FORWARD functions, or any other switch function on
the R0 line, which also utilize the PK/W wire. If the input bit
toggles, then one can conclude that the PK/W wire is alright
and the problem involves the O/BK lead. Now operate the
REAR VOLUME DOWN switch to verify the conclusion. As
seen from the matrix, this switch function also utilizes the O/
BK wire. If the input bit is still locked on “1” then the O/BK wire
is confirmed as the source of the problem. Operation of the
PTT and PRESET 4 buttons (the remaining switch functions
on the C3 line) would serve to confirm the same conclusion.
On the other hand, if all other switch functions on the C3 line
toggle between “1” and “0” at a one second rate, indicating
that the switch is functioning normally, then an open exists on
the R0 line. Conversely, if all other switch functions on the R0
line toggle between “1” and “0” at a one second rate, then an
open exists on the C3 line.
Therefore, a continuous “0” is a short to ground, while a continuous “1” is a short to +12 volts, but ONLY if all other switch
functions on that respective Cx or Rx line are also locked on
“0” or “1,” respectively. If all other switch functions on the Cx
and Rx lines toggle between “1” and “0,” then an open is indicated.
Figure 6-4. Diagnostic Mode Group 1 Matrix
2004 Touring: Sound System6-3
HOME
DIAGNOSTIC MODE GROUP 2
GENERAL
When the radio Diagnostic Mode is first accessed, Diagnostic
Group 1 appears on the LCD display, as indicated by the “d1”
in the lower portion. Push the LO/DX button on the front panel
to sequence to Diagnostic Group 2. See Figure 6-5.
The upper portion of the Diagnostic Group 2 display shows a
line of eight input bits each of which correlates to a particular
switch function. The characters “d2” appear in the lower portion.
Input Bits
SAMPLE DIAGNOSTIC
Operate the switch while observing the input bit. The input bit
to watch correlates with the position of the switch in the line.
For example, the INTERCOM OFF/ON SWITCH is the fifth
input bit from the left hand side. If the input bit toggles
between “1” and “0” as the console mounted rocker switch is
turned ON and then OFF, respectively, then the switch is
functioning normally. However, if the switch is locked on “1” or
“0,” then a problem exists.
Not Applicable to Classic/Road Glide Models
0=PTT0 or 11=ON1=ON
HAND-
HELD MIC.
PTT
7
(BE/Y)
Diagnostic Mode 2, which displays the logic states of various
signals, functions as follows (left to right):
●Handheld Microphone PTT: input bit on LCD appears as
“1” when PTT button is not depressed, “0” when button is
depressed. (This should not be confused with the handlebar mounted PTT Switch.)
●AVC Vehicle Speed Signal: Input bit normally toggles
between “1” and “0” as the rear wheel is rotated greater
than 3 mph. The rate at which it toggles is proportional to
the speed of the wheel.
●* VOX Break: When the microphone signal is strong
enough to exceed threshold (set in Intercom Set Up
Mode), input bit on LCD appears as “1.” When VOX is not
broken, display appears as “0.”
AVC
VEHICLE
SPEED
SIGNAL
6
(W/GN)
1=Break
VOX
BREAK
543
InternalInternal
CB
SQUELCH
BREAK
f2122x8x
Diagnostic Mode Group 2
Figure 6-5. Front Panel LCD Display
Unlike the Diagnostic Group 1 input bits, whether the problem
is a short to ground, a short to +12 volts or an open is not so
readily apparent. See Figure 6-6 for further explanation of the
Diagnostic Group 2 input bits and then refer to the appropriate flow chart under SOFTWARE DIAGNOSIS.
10=Headset
11=Speaker
01=Center
INTERCOM
OFF/ON
SWITCH
Internal
●* CB Squelch Break: When CB receives signal strong
enough to exceed threshold (set by squelch level setting),
input bit on LCD appears as “1.” When CB Squelch is not
broken, display appears as “0.”
●Intercom OFF/ON: When switch is ON, input bit on LCD
display appears as “1.” When switch is OFF, display
appears as “0.”
●CB OFF/ON: When switch is ON, input bit on LCD
appears as “1.” When switch is OFF, display appears as
“0.”
●Speaker Switch A, Speaker Switch B: When fairing cap
rocker switch is in the HEADSET position, input bits on
LCD display appears as “10.” Display is “11” in the
SPEAKER position and “01” in the Center position.
CB
OFF/ON
SWITCH
2
Internal
SPEAKER
SWITCH
“B”
1
(BN/O)
SPEAKER
SWITCH
“A”
0
(V/O)
* CB or Intercom must be turned on and VOX or Squelch settings must be established before entering diagnostic mode.
Figure 6-6. Diagnostic Mode Group 2
6-42004 Touring: Sound System
HOME
hd44608
f2238x8x
Radio [27]
Radio [28]
Ultra Only
BREAKOUT BOX6.3
GENERAL
The RADIO BREAKOUT BOX (Part No. HD-44608), used in
conjunction with a DVOM, allows circuit diagnosis without
having to probe connectors with sharp objects. See Figure 6-
7.
INSTALLATION
1. Remove the outer fairing. See 2004Touring Service Manual (Part Number 99483-04).
2. Remove black connector [27] from back of radio to
release interconnect harness. See Figure 6-8.
3. Remove gray connector [28] from back of radio to
release audio harness (Ultra models only).
4. Install black connectors on Breakout Box to black radio
and interconnect harness connectors.
5. Install gray connectors on Breakout Box to gray radio and
audio harness connectors.
REMOVAL
1. Remove Breakout Box between radio and wiring harness
connectors.
2. Install black connector [27] at back of radio to connect
interconnect harness. See Figure 6-8.
3. Install gray connector [28] at back of radio to connect
audio harness (Ultra models only).
4. Install the outer fairing. See 2004Touring Service Manual
(Part Number 99483-04).
Press and hold the CB button to turn the Citizen Band
radio OFF. Press and hold the INT button to turn the
Intercom OFF.
Set fairing mounted Headset/Speaker Switch to
●
SPEAKER.
Functionality
Locate the Audio Control Switch on the left handlebar. Push
the switch in to sequence to Bass, Treble, Fader and then
back to Volume. The front panel LCD display indicates the
function selected.
Momentarily push the switch upward (+) to raise the volume,
downward (-) to lower the volume. The front panel LCD
annunciates volume level through a horizontal bar graph display and stereo audio should be present in all four speakers
(front speakers on non-Ultra). The display reverts to the time
of day approximately two seconds after the switch is
released.
Are these your observations?
C4
(BN/W)C3(O/BK)C2(BN/BK)C1(GY/GN)CO(GN/BE)
RO
(PK/W)
R1
(GY/W)
R2
(V/BK)
R3
(INT)
MODE UP
FF
MODE DN
RW
MODE
IN
NOT
USED
REAR
VOLUME
UP
REAR
VOLUME
DOWN
PTT
PRESET 4PRESET 3PRESET 2PRESET
AUDIOINAUDIO-AUDIO
EJECTLO/DX
SQUELCH
DOWN
SQUELCHUPSEEK
RADIO
POWER
+
SCAN
1
Figure 6-10. Diagnostic Mode Group 1 Switch Matrix
f2123x8x
C2
C0
C1
Figure 6-11. Audio Control Switch Input Bits
●
Yes -
System is OK. See Section 6.6 RADIO SYMPTOM
3.
●
No -
See Test 6.4 (Part 1 of 2).
DIAGNOSTICS
Diagnostic Notes
The reference numbers below correlate with the circled numbers in the Test 6.4 flow charts.
1. This also may be an open. First go to SHORT TO VOLTAGE in Te st 6.4 (Part 2 of 2).
3. Revalidate failure. Reconnect all connectors. If problem
still exists, replace radio. If problem is gone, look for
intermittents.
4. Use HARNESS CONNECTOR KIT (Part No. HD-41404),
black pin probes and patch cord.
HOME
Test 6.4 (Part 1 of 2)
AUDIO CONTROL INOPERATIVE: SOFTWARE DIAGNOSIS
Enter Diagnostic Mode
by Pressing Any Two Preset Buttons While Turning
Ignition Switch to On.
Look at Input Bits C0,
C1 and C2 in LCD
Display. See Figure 6-
11. Do Any of the
Input Bits Display “0?”
YES
Move to Test 6.4 (Part 2 of 2). Find
Short to Ground on Any Wire Where
Corresponding Input Bit Displays “0”
(With No Switches Depressed).
Switch
Position
Audio +C0GN/BE
Audio -C1GY/GN
Audio InC2BN/BK
Input
Bit
Wire
Color
NO
Exercise All Three Posi-
tions of AUDIO CON-
TROL SWITCH. Do All of
the Corresponding Input
Bits Toggle Between “1”
and “0?”
YES
Switch and
Wiring are OK.
Replace Radio.
6601
NO
Activate Switch Where
Corresponding Input Bit
Does Not Toggle
Between “1” and “0?” Is it
a “0” or a “1” While Switch
is Activated?
0 1
Move to Test 6.4
(Part 2 of 2).
Find Short to
Ground on R0
(PK/W) Wire.
1
Move to Test 6.4 (Part 2 of 2). Find
Short to Voltage on Wire Where
Corresponding Input Bit Displays “1.”
Switch
Position
Audio +C0GN/BE
Audio -C1GY/GN
Audio InC2BN/BK
All PositionsAllPK/W
Input
Bit
Wire
Color
Table 6-2. Wire Harness Connectors
NO.
[24]
[27]RadioAll23-Place Amp (Black)Inner Fairing- Back of Radio (Right Side)
DESCRIPTIONMODELTYPELOCATION
Interconnect Harness to Left
Handlebar Switch Controls
FLHTC/U12-Place Deutsch (Gray)Inner Fairing- Left Fairing Support Brace
FLTR12-Place Deutsch (Gray)Inner Fairing- Left Side of Radio Bracket
2004 Touring: Sound System6-7
HOME
Test 6.4 (Part 2 of 2)
AUDIO CONTROL INOPERATIVE: HARDWARE DIAGNOSIS
SHORT to VOLTAGE
Remove Outer Fairing. Connect Breakout Box
leaving Connector [27B] disconnected from
Radio. With Key ON, Check for Power at Con-
nector [27B]. Is Voltage Present?.
From
(-)
To
Terminal
(+)
3 (PK/W)
Ground
8 (BN/BK)
22 (GY/GN)
23 (GN/BE)
YES
4
Disconnect [24]. With Key
ON, Check for Power at
Connector [24B]. Is Voltage
Present?.
From
(-)
To
Terminal
(+)
8 (BN/BK)
Ground
9 (PK/W)
10 (GN/BE)
11 (GY/GN)
YES
Locate and
Repair Short
in Handlebar
Harness.
6551
NO
Locate and
Repair Short
in Interconnect
Harness.
6531
What Did Test 6.4 (Part 1 of 2)
Indicate?
2
NO
OPEN
Disconnect Connector [27]. from radio
With Switch Depressed, Check for
Continuity at Connector [27B].
Switch
Position
From
TerminalToTerminal
Audio + 3 (PK/W) 23 (GN/BE)
Audio -3 (PK/W) 22 (GY/GN)
Audio In 3 (PK/W)8 (BN/BK)
Each Wire Pair Should be Less than 0.5
Ohms While Switch is Depressed and
Infinity While Switch is Open. Is It?
YES
3
Replace
Radio.
Disconnect [24]. With Switch Depressed,
Check for Continuity at Connector [24B].
6601
Switch
Position
Audio + 9 (PK/W) 10 (GN/BE)
Audio -9 (PK/W) 11 (GY/GN)
Audio In 9 (PK/W) 8 (BN/BK)
Each Wire Pair Should be Less than 0.5
Ohms While Switch is Depressed and
Infinity While Switch is Open. Is It?
4
NO
From
Terminal
To
Terminal
2
Remove Outer Fairing. Connect
Breakout Box leaving Connector
[27B] disconnected from Radio. With
Key OFF, Check for Continuity
to Ground on Breakout Box at
YES
Disconnect [24]. With Key
OFF, Check for Continuity
to Ground at Connector
[24B]. Any Continuity
Present?
From
Terminal
(-)
8 (BN/BK)
Ground
4
9 (PK/W)
10 (GN/BE)
11 (GY/GN)
YES
Locate and
Repair Short in
Handlebar
Harness.
SHORT to GROUND
To
Terminal
Connector [27B].
From
3 (PK/W)
Ground
8 (BN/BK)
22 (GY/GN)
23 (GN/BE)
Any Continuity Present?
3
To
(+)
NO
Locate and
Repair Short
in Interconnect
Harness.
6551
NO
Replace
Radio.
6531
6601
6-82004 Touring: Sound System
YES
Locate and Repair
Open or Replace
Interconnect
Harness.
6532
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
NO
Replace Audio
Switch or
Repair Switch
Wiring.
5186
HOME
MODE UP
FF
REAR
VOLUME
UP
AUDIOINAUDIO-AUDIO
+
MODE DN
RW
REAR
VOLUME
DOWN
EJECTLO/DX
RADIO
POWER
MODE
IN
PTT
SQUELCH
DOWN
SQUELCHUPSEEK
SCAN
NOT
USED
PRESET 4PRESET 3PRESET 2PRESET
1
C4
(BN/W)C3(O/BK)C2(BN/BK)C1(GY/GN)CO(GN/BE)
RO
(PK/W)
R1
(GY/W)
R2
(V/BK)
R3
(INT)
Not Applicable to Classic/Road Glide Models
C4
f2123x8x
RADIO SYMPTOM 26.5
GENERAL
Problem
Mode control inoperative.
Setup
Press the POWER button to turn the radio ON.
●
●
Press and hold the CB button to turn the Citizen Band
radio OFF. Press and hold the INT button to turn the
Intercom OFF.
Functionality
Locate the Mode Select Switch on the right handlebar.
Momentarily push the switch in to sequence between the AM,
FM and WB bands. The LCD display indicates the band
selected.
Momentarily push the Mode Select Switch in an upward
direction (UP) to cause the receiver to increment one step on
the frequency scale. Similarly, push the Mode Select Switch
in a downward direction (DN) to cause the receiver to decrement one step on the frequency scale.
NOTE
In Intercom Setup Mode (Ultra models only), the UP and DN
functions adjust the VOX sensitivity level. Press UP to
increase microphone sensitivity, press DN to decrease sensitivity. In CB Setup Mode, UP and DN allow for channel selection.
Are these your observations?
Yes -
●
●
System is OK. See Owner’s Manual.
No -
See Test 6.5 (Part 1 of 4).
DIAGNOSTICS
Figure 6-12. Diagnostic Mode Group 1 Switch Matrix
Figure 6-13. Mode Control Switch Input Bit
3. Revalidate failure. Reconnect all connectors. If problem
still exists, replace radio. If problem is gone, look for
intermittents.
4. Mode Control switch is integral part of sidecar amplifier.
Replace sidecar amplifier if switch fails.
5. Use HARNESS CONNECTOR KIT (Part No. HD-41404),
black pin probes and patch cord.
Diagnostic Notes
The reference numbers below correlate with the circled numbers in the Test 6.5 flow charts.
1. To eliminate Rear Mode Control Switch from diagnosis,
disconnect Connector [28]. If problem is eliminated, see
REAR MODE CONTROL INOPERATIVE. If problem remains, continue with present flow chart.
Press and hold the CB button to turn the Citizen Band
radio OFF. Press and hold the INT button to turn the
Intercom OFF.
Set fairing mounted Headset/Speaker Switch to
●
SPEAKER (red lamp illuminated).
Set radio frequency to known strong station.
●
Set Volume and Fader to Middle position on horizontal
●
bar graph display.
If performing sidecar diagnosis, rotate sidecar volume
●
control clockwise to middle or full volume position.
Functionality
Sound should be audible in all speakers. Is it?
●
Yes -
System is OK.
●
No -
See Test 6.6 (Part 1 of 3).
DIAGNOSTICS
Diagnostic Notes
The reference numbers below correlate with the circled numbers in the Test 6.6 flow charts.
1. For input bit location see illustration inside flow chart.
2. If both motorcycle speakers and sidecar speakers are
inoperative, first go to Te st 6.6 (Part 2 of 3).
3. Perform following:
a.
Impedance Check:
measure impedance or resistance of the speaker
voice coil. Place probes of ohmmeter on the speaker
terminals and observe the reading. Reading must
be 6-10 ohms. Replace the speaker if any other
reading is observed.
b.
Cone Inspection:
damage. Replace the speaker if torn or warped.
Check for binding voice coil. Remove speaker and
place four fingers evenly across the face of the
speaker cone. Very gently press inward evenly on
the cone. The cone must move smoothly without
binding. Release finger pressure. Cone must move
outward smoothly. Replace the speaker if the cone
does not move without binding.
4. Assumes Speaker Switch B input bit displays “0.”
5. Revalidate failure. Reconnect all connectors. If problem
still exists, replace radio. If problem is gone, look for
intermittents.
6. Use HARNESS CONNECTOR KIT (Part No. HD-41404),
black pin probes and patch cord.
7. Use HARNESS CONNECTOR KIT (Part No. HD-41404),
black socket probes and patch cord.
With ohmmeter set on R x 1,
Inspect the speaker cone for
Not Applicable to Classic/Road Glide Models
0=PTT0 or 11=Break1=ON1=ON
HAND-
HELD MIC.
PTT
7
(BE/Y)
6-142004 Touring: Sound System
AVC
VEHICLE
SPEED
SIGNAL
6
(W/GN)
Internal
VOX
BREAK
5
Figure 6-14. Diagnostic Mode Group 2 Matrix
CB
SQUELCH
BREAK
4
Internal
INTERCOM
OFF/ON
SWITCH
3
Internal
OFF/ON
SWITCH
Internal
CB
2
10=Headset
11=Speaker
01=Center
SPEAKER
SWITCH
“B”
1
(BN/O)
SPEAKER
SWITCH
“A”
0
(V/O)
HOME
Test 6.6 (Part 1 of 3)
NO SOUND IN ONE OR MORE SPEAKERS/SIDECAR SPEAKERS: SOFTWARE DIAGNOSIS
Is Vehicle Ultra or
Classic/Road Glide?
2
Classic/Road GlideUltra
Does Any
Speaker Work?
YES
Optional Side-
car Speakers
Inoperative?
YES
Go to Test 6.6
(Part 3 of 3).
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
NO
Go to Test 6.6
(Part 2 of 3).
Test 6.6 (Part 2 of 3).
Go to
NO
Enter Diagnostic Mode 2 by
Holding Any Two Preset
Buttons and Turning Igni-
tion Switch to ON. Then
Push LO/DX Button Once
to Obtain “d2” in LCD.
Are Both Speaker Switch A
1
and Speaker Switch B Dis-
played in LCD as “1?”
YES
1
Is Handheld Micro-
phone PTT Displayed
in LCD as “1?”
YES
1
Is Intercom ON/OFF
Switch Displayed in
LCD as “0?”
YES
1
Is CB ON/OFF
Switch Displayed
in LCD as “0?”
NO
Go to Test 6.6
(Part 2 of 3).
NO
Go to Test 6.17
(Part 2 of 2).
NO
Replace
Radio.
6601
Speaker
Switch B
Speaker
Switch A
Figure 6-15. Speaker Switch B and
Speaker Switch A Input Bits
f2122x8x
1
Test 6.6 (Part 2 of 3).
YES
Go to
NO
Replace
Radio.
6601
2004 Touring: Sound System6-15
HOME
Test 6.6 (Part 2 of 3)
NO SOUND IN ONE OR MORE SPEAKERS: HARDWARE DIAGNOSIS
Connect Breakout Box to Harness Only,
Leaving Radio Disconnected. Check for
Continuity as Follows:
Speaker
Each Wire Should be Less than 0.5 Ohms.
5
Wire
Color
GY/R[27B]18
Front
Right
L.GN/BK[27B]1
Front
Left
Rear
Right
Rear
Left
W/O[27B]16
L.GN/W[27B]17
GN[28B]11
L.GN/BN[28B]4
W/BN[28B]3
BN[28B]10
Is It?
YES
Replace
Radio.
6601
Connector Terminal
NO
Locate and
Repair Open
in Wire.
NO
With Ignition Switch ON,
Measure Voltage Between
BN/O Wire on Connector [105]
(While Connected) and
Ground. Voltage Must Approximate Battery Voltage. Does It?
YES
5
Replace
Radio.
6601
Replace
NO
Disconnect Connector [105].
Repeat Voltage Test on BN/O
Wire in Connector [105A].
Voltage Must Approximate
Battery Voltage. Does It?
YES
Switch.
5192
Locate and Repair
Grounded BN/O
Wire Between
Connectors [105A]
and [27B].
YES
NO
Disconnect Connec-
tor [27B]. Measure
Continuity to Ground
on BN/O Wire in
Connector [105A].
Continuity Present?
6531
5
NO
Replace
Radio.
6601
Front
Speaker.
6532
Rear
Speaker.
6561
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
Table 6-4. Wire Harness Connectors
NO.
[27]RadioAll23-Place Amp (Black)Inner Fairing- Back of Radio (Right Side)
[105]
6-162004 Touring: Sound System
DESCRIPTIONMODELTYPELOCATION
Fairing Cap SwitchesFLHTC/U12 - Place Multilock
Inner Fairing - Below Upper Fork Bracket
(Right Side)
Instrument Nacelle SwitchesFLTR12 - Place MultilockInside Instrument Nacelle (Under Bezel)
HOME
Test 6.6 (Part 3 of 3)
NO SOUND IN ONE OR MORE SIDECAR SPEAKERS: HARDWARE DIAGNOSIS
Do Any Sidecar
Speakers Work?
YES
Check for Continuity Between Each Speaker Terminal
and Connector [149B] as Follows:
FROMTO
Speaker
Amplifier
input/Output
Speaker/
Connector
Terminal Terminal Connector
Left +OUTSpeakerLt. BE/W9
Left -OUTSpeaker Lt. BE/BK1
Right +OUTSpeaker Lt. GN/W7
Right - OUTSpeaker Lt. GN/BK8
Left + IN[42D]5 BN3
Left -IN[42D]6 W/BN2
Right +IN[41D]5 GN5
Right -IN[41D]6 Lt. G/BN4
Continuity Present?
NO
Locate and
Repair Open or
Replace Sidecar
Audio Harness.
6943
6940
Test Speakers.
Speakers OK?
YES
Replace
Sidecar
Amplifier.
6949
YES
NO
Replace
Sidecar
Speaker.
6
6
[149B]
Check for Power on [149B] at
Te r minal 21 (+) and Terminal
20 (-). With Ignition Switch ON,
Measure Voltage. Is Battery
Voltage Present?
YES
Check for Continuity Between Connector [149B] and
Rear Speaker Connectors [41] and [42] as Follows:
FROMTO
Speaker Connector Terminal Terminal Connector
Left +
Left -6 W/BN2
Right +
Right -6 Lt. G/BN4
6
[42D]
[41D]
YES
Replace
Sidecar
Amplifier.
5 BN3
5 GN5
Continuity Present?
Locate and
Repair Open or
Replace Sidecar
6949
Audio Harness.
NO
NO
[149B]
Check for Continu-
6940
ity to Ground on BK
Wire of Connector
7
Between Connector [149B]
Te r minal 21 and Connector
[53D] O/V Wire. Also Check
for Continuity Between Con-
nector [149B] Terminal 20
and Connector [53D] BK
Wire. Continuity Present on
YES
[53A]. Continuity
Present?
NO
Check for Continuity
Both Wires?
NO
Locate and
Repair Open or
Replace Sidecar
Audio Harness.
6
6940
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
YES
Do Brake
Lights Work?
YES
Locate and
Repair Open
on O/V Wire.
NO
Locate and
Repair Open in
Ground Circuit.
6561
NO
Check for
Blown Fuse.
Replace if Nec-
6561
essary.
5145
2004 Touring: Sound System6-17
HOME
RADIO SYMPTOM 46.7
GENERAL
Problem
Automatic volume control (AVC) inoperative.
Setup
Press the POWER button to turn the radio ON.
●
Press and hold the CB button to turn the Citizen Band
●
radio OFF. Press and hold the INT button to turn the
Intercom OFF.
Set fairing mounted Headset/Speaker Switch to
●
SPEAKER (red lamp illuminated).
●
Set radio frequency to known strong station.
Set Volume and Fader to Middle position on horizontal
●
bar graph display.
Functionality
To compensate for higher background noise, volume should
increase with increasing motorcycle speed (most evident
above 40 MPH). Does it?
Yes -
●
●
Since AVC function is not as obtrusive as that seen in previous model years, providing a very smooth transition from no
AVC effect up to full AVC effect, it may be most easily
observed in the headsets (Ultra models only). To ramp the
AVC up or down, that is, to change the rate of volume
increase, see Automatic Volume Control (AVC) Adjustment
below.
System is OK.
No -
See Test 6.7 (Part 1 of 2).
NOTE
DIAGNOSTICS
Automatic Volume Control (AVC)
Adjustment
Active in CB, INTERCOM and music, Automatic Volume Control (AVC) automatically adjusts volume level to compensate
for ambient noise associated with motorcycle speed. Since
wind and road noise is less of a factor with headset speakers,
headset and external speakers are provided with separate
AVC schedules.
AVC Adjustment Mode
f2124x8x
Figure 6-16. Adjust Automatic Volume Control
If the AVC does not adequately compensate for ambient
noise (or if it overcompensates), adjust as follows:
1. Push any two Preset buttons on the front panel of the
radio. With the buttons depressed, turn the Ignition/Light
Key Switch to IGNITION. Diagnostic Group 1 appears on
the LCD display, as indicated by the “d1” in the lower portion.
2. Push the LO/DX button on the front panel of the radio
three times to sequence to the model year configuration
screen. “Press 1 for bikes before MY2004, press 2 for
MY2004 and later” is displayed in the upper portion of
the LCD display, while the current selection is displayed
in the lower portion. If the number displayed is not correct, simply change the display by pressing the appropriate preset button. Entering the wrong digit will adversely
affect AVC operation.
3. Push the LO/DX button two more times to sequence to
the AVC adjustment screen. The letters “AVC” are displayed in the upper portion of the LCD display, while the
automatic volume level number appears in the lower portion. See Figure 6-16.
4. To ramp the AVC up, press the Mode Select Switch on
the right handlebar in an upward direction (UP). To ramp
the AVC down, press the switch in a downward direction
(DN). Although the factory presets the volume level at
number “2,” it is adjustable from “0” (AVC least aggressive) to “4” (AVC most aggressive). Any adjustment
affects the AVC schedules of both headset and external
speakers.
5. After making the desired change, continue pushing the
LO/DX button until the system reverts back to normal
radio operation. The Diagnostic Mode also can be exited
by simply turning the Ignition/Light Key Switch to OFF.
Automatic Volume Level
6-182004 Touring: Sound System
HOME
Enter Diagnostic Mode 2.
Does AVC Bit in LCD Display Alternate Between “0”
and “1” When Rear Wheel
is Rotated.
YES
NO
Go to Test 6.7
(Part 2 of 2)
Replace
Radio.
6601
Test Ride Above
40 MPH. Does
Volume Increase
With Speed?
No Problem. See Auto-
matic Volume Control
(AVC) Adjustment to
Change Rate of Volume
Increase.
NO
YES
1
2
Change selection to
number 2. See step 2
under Automatic Vol-
ume Control (AVC)
Adjustment.
Does Model Year
Configuration
Screen Display 1
or 2?
12
AVC Vehicle
Speed Signal
f2122x8x
Diagnostic Notes
Test 6.7 (Part 1 of 2)
The reference numbers below correlate with the circled numbers in the Test 6.7 flow charts.
1. The circuit that recognizes the vehicle speed signal is the
same one that controls the AVC. If the bit alternates
between “0” and “1,” then the AVC is functioning as
designed.
2. Connect Speedometer Tester (HD-41354) to speedometer sensor connector [65] located under the seat (3-place
Deutsch). Enter a speed greater than 40 MPH (see table
2-7), and observe speedometer needle and radio volume. Volume should begin to increase around 40 MPH
and further increase as indicated speed rises above 40
MPH.
5. Use HARNESS CONNECTOR KIT (Part No. HD-41404),
black pin probe and patch cord.
AUTOMATIC VOLUME CONTROL (AVC)
INOPERATIVE: SOFTWARE DIAGNOSIS
Figure 6-17. LCD Input Bit Display
2004 Touring: Sound System6-19
HOME
Test 6.7 (Part 2 of 2)
AUTOMATIC VOLUME CONTROL (AVC) INOPERATIVE: HARDWARE DIAGNOSIS
3
Perform speedometer selfdiagnostics in Section 2.3. Is
P0501 or P0502 set?
YES
See P0501/P0502.
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
Disconnect ECM connector [78B].
4
Disconnect connector [27]. Connect Breakout Box. Measure voltage at Terminal 9. Is voltage
present?
Locate and repair
short to voltage on
W/GN wire.
NO
YES
Measure continuity to ground from
Te rminal 9 on Breakout Box. Is
continuity present?
6531
Locate and repair
short to ground on
W/GN wire.
NO
YES
6531
NO
Check continuity between Terminal 9 on Breakout Box and connector [65B], terminal B. Is
continuity present?
YES
Replace
radio.
6601
Locate and
repair open
on W/GN
5
NO
wire.
6532
Table 6-5. FLHTC/U Wire Harness Connectors
NO.
[27]Radio23-Place Amp (Black)Inner Fairing- Back of Radio (Right Side)
[65]Speedometer Speed Sensor3-Place Deutsch
[78]ECM 36-Place PackardUnder Right Side Cover
6-202004 Touring: Sound System
DESCRIPTIONTYPELOCATION
Under Right Side Cover
(Behind Electrical Bracket)
HOME
1
Less than 1 ohm
on X1 scale
2
Less than 1 ohm
on X1 scale
3
Infinite on
X1000
scale
f1859xed
Antenna
OK?
YES
NO
Repair/Replace
Antenna.
Replace
Radio.
Replace
Mast.
Replace
Antenna
Cable.
6601
6617
6609
RADIO SYMPTOM 56.8
GENERAL
Problem
Poor stereo reception.
Setup
●
Press the POWER button to turn the radio ON.
Select AM mode.
●
Set LO/DX Switch to LO(CAL).
●
●
Select SEEK function and use MODE CONTROL
SWITCH to select station with strong signal.
Functionality
Radio should lock onto strong station. Does it?
●
Yes -
System is OK.
No -
●
See Radio Antenna Test below. If antenna passes
test, continue with the Test 6.8 flow chart.
Test 6.8
POOR STEREO RECEPTION
Figure 6-18. Antenna Test Hookup
DIAGNOSTICS
Radio Antenna Test
A faulty antenna can cause poor reception. Check it in three
steps after cleaning the mast.
1. See Figure 6-18. Set your ohmmeter to the X 1 scale and
2. Using the same scale, connect the leads as shown. If the
3. Set the meter to the X 1,000 scale and connect the leads
connect the leads as shown. If the reading is more than 1
ohm, replace the antenna or cable. If less than 1 ohm,
proceed to Step 2.
reading is greater than 1 ohm, replace the antenna or
cable. If less than 1 ohm, proceed to Step 3.
as shown. If the reading is not infinite, replace the
antenna or cable. If replacement parts are necessary,
retest after installation of new parts.
2004 Touring: Sound System6-21
HOME
RADIO SYMPTOM 66.9
GENERAL
Problem
No power.
Setup
Tu rn the Ignition/Light Key Switch to IGNITION.
●
Functionality
The radio LCD should illuminate. The LCD should display the
time or an operational mode (radio, CD, etc.), depending on
the last state of the POWER button on the radio front panel.
The radio should toggle between the time display and an
operational mode when the POWER button is repeatedly
pushed. Does it?
4. Revalidate failure. Reconnect all connectors. If problem
still exists, replace radio. If problem is gone, look for
intermittents.
5. Use HARNESS CONNECTOR KIT (Part No. HD-41404),
black pin probes and patch cord.
Radio Power
O/BE
Radio Memory
R/O
The reference numbers below correlate with the circled numbers in the Test 6.9 flow charts.
1. See Test 6.9 (Part 1 of 2).
2. Perform tests to ensure that battery is fully charged.
6-222004 Touring: Sound System
HOME
Test 6.9 (Part 1 of 2)
NO POWER: SOFTWARE DIAGNOSIS
Does LCD Lighting
Illuminate?
YES
Does Time Display
Appear in LCD?
YES
Push Power Button on
Radio Front Panel.
Did Radio Display
Change to Operational
Mode (i.e., Radio,
CD, Etc.)?
YES
Power
OK.
Access Radio
Diagnostic Mode
1. Were You
Successful?
With No Switches
Active, Are All Five
Input Bits in LCD
Displayed as “1?”
NO
YES
YES
NO
Does Opera-
tional Mode
Appear in LCD?
YES
Power
OK.
NO
Replace
Radio.
6601
NO
Replace
Radio.
6601
NO
Do Other Lights
Illuminate?
YES
Go to Test 6.9
(Part 2 of 2).
NO
NO
Check Battery.
Charge or
Replace.
Push Each of the Switches in the Left Hand Column While Observing
the LCD Display. Match Your Observations to the Table Below.
Push
Switch
Mode UpOKR0R0 or C4
Rear Vol. -OKR1R1 or C3
SQ -OKR2R2 or C2
Audio -OKR0R0 or C1
Audio +OKR0R0 or C0
(1/0) = OK
to Ground
Do the Switches Work OK?
YES
Replace
Radio.
LCD Display
0 = Short
6601
(or Open Circuit Between Lines
When Switch Closed Equals “0”)
Go to Corresponding
Hardware Diagnosis for
Switch That is Inoperative.
After correction of problem, refer to SETUP and
1 = Short to Voltage
NO
FUNCTIONALITY to verify proper operation.
Input Bit on Cx Line Displaying “0” in LCD is Grounded.
See Short to Ground in Associated Hardware Chart.
Cx LineHardware Chart
C0, C1, C2 Audio Control Inoperative
C3Rear Headset Volume/PTT Inoperative
C4
Mode Control Inoperative
(if Front Mode Control OK, See Rear)
2004 Touring: Sound System6-23
HOME
Test 6.9 (Part 2 of 2)
NO POWER: HARDWARE DIAGNOSIS
1
Check Fuses.
Are Fuses OK?
2
YES
3
Remove Outer Fairing. Connect
Breakout Box leaving [27B] disconnected from Radio. Check for
Resistance to Battery Ground at
Te r minals 11 and 19 (BK/GN) of
Connector [27B]. Is Continuity to
Ground 1 Ohm or Less?
YES
With Key ON or OFF,
Check for Voltage at
Te rminals 10 and 20
(R/O) of Connector
[27B]. Battery Voltage
Present?
YES
With Key ON, Check for
Power at Terminal 12
(O/BE) of Connector
[27B]. Battery Voltage
Present?
YES
4
Replace
Radio.
6601
5
Check for Voltage
(O/BE) of Connec-
Voltage Present?
NO
With Key ON,
at Terminal 9
tor [1B]. Battery
NO
With Key ON or
OFF, Check for Volt-
age at Terminal A
(R/O) of Connector
[15B]. Battery Volt-
age Present?
YES
Locate and
Repair Open in
Interconnect
Harness.
6532
5
NO
Locate and
Repair Open
in Main Har-
ness.
5028
NO
NO
Replace Fuse.
Did Fuse Blow
Again?
YES
Replace Fuse.
Disconnect Connector
[27]. Turn ignition ON.
Did Fuse Blow Again?
YES
Replace Fuse.
Disconnect Connector
[1]. Turn ignition ON.
Did Fuse Blow Again?
YES
Locate and
Repair Short to
Ground
Between
Fuse and Con-
nector.
5028
NO
System
OK.
NO
Replace
Radio.
6601
NO
Locate and
Repair Short to
Ground Between
Connectors [1]
and [27].
6531
YES
Locate and
Repair Open in
Interconnect
Harness.
6532
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
NO
Locate and
Repair Open in
Main Harness.
5028
Check for Resistance
at Terminal on Top of
Fork Bracket. Is Conti-
nuity to Battery Ground
1 Ohm or Less?
YES
Locate and
Repair Open
in Intercon-
nect Harness.
6532
NO
Locate and
Repair Open in
Ground Circuit
Between Top
Fork Bracket
and Frame.
5038
Table 6-6. Wire Harness Connectors
NO.DESCRIPTIONMODELTYPELOCATION
Main to Interconnect
[1]
Harness
[27]RadioAll23-Place Amp (Black)Inner Fairing- Back of Radio (Right Side)
6-242004 Touring: Sound System
FLHTC/U12-Place Deutsch (Black)Inner Fairing - Right Radio Support Bracket
FLTR12-Place Deutsch (Black)Inner Fairing - Below Radio (Left Side)
HOME
CAUTION
RADIO SYMPTOM 76.10
GENERAL
Problem
CD will not eject.
Setup
●Press the POWER button to turn the radio ON.
Functionality
CD should eject when EJECT button is pushed while radio is
in either CD or radio mode. Does it?
●Yes - System is OK.
●No - See Test 6.10 (Part 1 of 2).
DIAGNOSTICS
Diagnostic Notes
The reference number below correlates with the circled numbers in the Test 6.10 flow charts.
Do not force mechanism or radio damage will occur.
1. If ejection does not work, contact your Radio Sound representative.
2004 Touring: Sound System6-25
HOME
Test 6.10 (Part 1 of 2)
CD WILL NOT EJECT: SOFTWARE DIAGNOSIS
Does EJECT Button Have
Any Effect? In Other Words,
Does EJECT Button Cause
CD to Move or LCD to
Change?
YES
Go to
Test 6.10 (Part 2 of 2).
If CD Successfully
Removed, Will CD Unit
Now Operate Correctly?
YES
System
OK.
NO
Replace
Radio.
Test 6.10 (Part 2 of 2).
If CD Successfully
Removed, Will CD Unit
Now Operate Correctly?
YES
System
OK.
6601
Mode “d1.” Are All
Input Bits Displayed
Does Input Bit C2
Toggle Between “1”
and “0” When EJECT
Button is Pushed?
YES
Go to
Replace
Radio.
NO
Enter Diagnostic
in LCD as “1?”
YES
NO
6601
NO
Check Other C2
Functions (Preset 3,
Audio In, Squelch -).
Did They Work?
YES
Go to
Test 6.10 (Part 2 of 2).
If CD Successfully
Removed, Will CD Unit
Now Operate Correctly?
NO
Other Symptoms
Present?
YES
Diagnose
Other
Symptoms.
NO
Go to Hardware
Diagnosis for
That Function.
NO
Go to
Test 6.10 (Part 2 of 2).
If CD Successfully
Removed, Will CD Unit
Now Operate Correctly?
YES
System
OK.
NO
Replace
Radio.
6601
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
6-262004 Touring: Sound System
YES
System
OK.
NO
Replace
Radio.
6601
HOME
Test 6.10 (Part 2 of 2)
CD WILL NOT EJECT: HARDWARE DIAGNOSIS
Does Eject Button Function Per
Test 6.10 (Part 1 of 2)?
1
Refer Customer to
Owner’s Manual for
Proper Operation.
YES
NO
Replace Radio. See
2004Touring Service Manual
(Part Number 99483-04).
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
6601
2004 Touring: Sound System6-27
HOME
RADIO SYMPTOM 86.11
GENERAL
Problem
No sound in one or more headsets/microphone inoperative.
Setup
●Press the POWER button to turn the radio ON.
●Set fairing mounted Headset/Speaker Switch to HEAD-
SET.
●Press and hold the CB button to turn the Citizen Band
radio OFF. Press and hold the INT button to turn the
Intercom OFF.
●Set Front and Rear Volume Control to Middle position on
horizontal bar graph display.
●Set radio frequency to known strong station.
Functionality
Sound should be audible in all headsets. Is it?
●Yes - System is OK.
●No - See Test 6.11 (Part 1 of 2).
DIAGNOSTICS
Diagnostic Notes
The reference numbers below correlate with the circled numbers in the Test 6.11 flow charts.
2. BE/Y Wire for Handheld PTT is also part of front Interconnect Harness.
1.Microphone input
2.Speaker ground
3.Right speaker
positive
4.Microphone ground
5.Left speaker
positive
6.Shield (ground)
7.Handheld PTT
7
3
f1355x8x
Figure 6-20. 7-place DIN Connector: Socket Side
Index
groove
6
1
4
5
2
Not Applicable to Classic/Road Glide Models
0=PTT0 or 11=Break1=ON1=ON
HAND-
HELD MIC.
PTT
7
(BE/Y)
AVC
VEHICLE
SPEED
SIGNAL
6
(W/GN)
VOX
BREAK
5
Internal
Figure 6-21. Diagnostic Mode Group 2
CB
SQUELCH
BREAK
4
Internal
INTERCOM
OFF/ON
SWITCH
3
Internal
OFF/ON
SWITCH
CB
2
Internal
10=Headset
11=Speaker
01=Center
SPEAKER
SWITCH
“B”
1
(BN/O)
SPEAKER
SWITCH
“A”
0
(V/O)
6-282004 Touring: Sound System
HOME
Test 6.11 (Part 1 of 2)
NO SOUND IN ONE OR MORE HEADSETS/MICROPHONE INOPERATIVE: SOFTWARE DIAGNOSIS
Does Any
Headset Work?
Replace Inoperative
Headset With Known
Working Headset.
Does It Work?
YES
Replace
Headset.
YES
NO
Go to
Test 6.11 (Part 2 of 2)
NO
Enter Diagnostic Mode 2 by Holding Any
Tw o Preset Buttons and Turning Ignition
Switch to ON. Then Push LO/DX Button
Once to Obtain “d2” in LCD.
Are Speaker Switch B and Speaker
Switch A Displayed in LCD as “10?”
YES
Is Handheld Micro-
phone PTT Displayed
in LCD as “1?”
YES
Is Intercom ON/OFF
Switch Displayed in
LCD as “0?”
YES
Is CB ON/OFF
Switch Displayed
in LCD as “0?”
NO
Go to Test 6.11
(Part 2 of 2)
NO
Go to Test 6.17
(Part 2 of 2).
NO
Replace
Radio.
6601
NO
Replace
Radio.
6601
NO
Go to Test 6.11
(Part 2 of 2).
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
YES
Replace Inoperative
Headset With Known
Working Headset.
Does It Work?
YES
Replace
Headset.
Table 6-7. FLHTCU Wire Harness Connectors
NO.DESCRIPTIONTYPELOCATION
[15]Main to Interconnect Harness4-Place PackardInner Fairing - Right Fairing Bracket
[27]Radio23-Place Amp (Black)Inner Fairing- Back of Radio (Right Side)
[28]Radio23-Place Amp (Gray)Inner Fairing- Back of Radio (Left Side)
[105]Fairing Cap Switches12-Place MultilockInner Fairing- Beneath Radio (Right Side)
2004 Touring: Sound System6-29
HOME
Test 6.11 (Part 2 of 2)
NO SOUND IN ONE OR MORE HEADSETS/MICROPHONE INOPERATIVE: HARDWARE DIAGNOSIS
FRONT HEADSET or
HANDHELD MICROPHONE
Remove Outer Fairing. Connect
Breakout Box leaving Connector [27]
and Connector [28] Disconnected from
Radio. Check for Continuity as Follows:
13 of Connector
[27B] and BN/O Wire
of Connector [105A].
Continuity Present?
YES
Replace
Speaker
Switch.
NO
Repair
Open in
BN/O Wire.
65325192
Check for Continu-
ity to Ground on
BK/GN Wire of
Connector [15B].
Continuity Present?
YES
Locate and Repair
Open in BK/GN
Wire Between Con-
nector [105A] and
Connector [15A].
6532
NO
Inspect BK/GN
Ground Terminal in
Front of Battery.
Tighten and/or
Repair as Necessary.
If Ground Connector
is Good, Locate and
Repair Open in BK/
GN Wire Between
Connector [15B] and
Ground Terminal in
Main Wire Harness.
5038
6-302004 Touring: Sound System
HOME
MODE UP
FF
REAR
VOLUME
UP
AUDIOINAUDIO-AUDIO
+
MODE DN
RW
REAR
VOLUME
DOWN
EJECTLO/DX
RADIO
POWER
MODE
IN
PTT
SQUELCH
DOWN
SQUELCHUPSEEK
SCAN
NOT
USED
PRESET 4PRESET 3PRESET 2PRESET
1
C4
(BN/W)C3(O/BK)C2(BN/BK)C1(GY/GN)CO(GN/BE)
RO
(PK/W)
R1
(GY/W)
R2
(V/BK)
R3
(INT)
Not Applicable to Classic/Road Glide Models
Cx = C0 thru C4. Rx = R0 thru R3.
C3
f2123x8x
RADIO SYMPTOM 96.12
GENERAL
Problem
Rear headset volume/PTT inoperative.
Setup
●Press the POWER button to turn the radio ON.
●Set fairing mounted Headset/Speaker Switch to HEAD-
SET.
●Press and hold the CB button to turn the Citizen Band
radio OFF. Press and hold the INT button to turn the
Intercom OFF.
●Set radio frequency to known strong station.
Functionality
Figure 6-22. Diagnostic Mode Group 1 Switch Matrix
Adjust the volume with the Audio Control Switch on the rear
right speaker box. Stereo audio should be present in the
headset. Push the switch upward (+) to raise the volume,
downward (-) to lower the volume. The front panel LCD
annunciates rear volume level through a horizontal bar graph
display. The display reverts to the time of day approximately
two seconds after the switch is released. Pressing PTT while
CB is OFF activates Intercom microphone. Pressing PTT
while CB is ON activates CB transmitter.
Are these your observations?
●Yes - System is OK.
●No - See Test 6.12 (Part 1 of 3).
DIAGNOSTICS
Diagnostic Notes
The reference numbers below correlate with the circled numbers in the Test 6.12 flow charts.
At some point in the Software flow chart you may be instructed
to jump directly to the box marked by the asterisk. Disregard the
asterisk (but not the instruction box) if your normal progression
through the chart brings you to this location.
2
6560
NO
Replace
Radio.
6601
YES
2
Replace
Radio.
6601
Disconnect Connector [41]. With
Switch Depressed, Check for
Continuity at Connector [41B].
Switch
Position
Vol. Up 4 (O/BK)1 (PK/W)
Vol. Dn 4 (O/BK)2 (GY/W)
PTT4 (O/BK)3 (V/BK)
Each Wire Pair Should be Less than
0.5 Ohms While Switch is Depressed
and Infinity While Switch is Open. Is It?
3
YES
Locate and
Repair Open or
Replace Audio
Harness.
NO
From
TerminalToTerminal
NO
Replace Rear
Volume/PTT
Switch or Repair
Switch Wiring.
6561
6627
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
2004 Touring: Sound System6-33
HOME
Test 6.12 (Part 3 of 3)
SIDECAR PTT INOPERATIVE: HARDWARE DIAGNOSIS
What Did Test 6.12 (Part 1 of 3)
SHORT to VOLTAGESHORT to GROUND
Disconnect Connector [41B] and
[41C]. With Key ON, Check for Power
at Connector [41C].
YES
6561
To
Terminal
(+)
3 (V/BK)
4 (O/BK)
2
NO
Replace
Radio.
From
(-)
Ground
Is Voltage Present?
1
*
Reconnect Connector [41].
Remove Outer Fairing. Connect
Breakout Box leaving Connector
[28B] Disconnected from Radio.
Check for Voltage at Terminals 12
(O/BK) and 14 (V/BK) of Connec-
tor [28B]. Is Voltage Present?
YES
Locate and
Repair Short To
Voltage or
Replace Audio
Harness.
At some point in the Software flow chart you may be instructed
to jump directly to the box marked by the asterisk. Disregard the
asterisk (but not the instruction box) if your normal progression
through the chart brings you to this location.
44
With Sidecar PTT Switch Depressed,
Check for Continuity at Connector [41C].
Switch
Position
PTT4 (O/BK)3 (V/BK)
Resistance Should be Less than 0.5
Ohms While Switch is Depressed and
Infinity While Switch is Open. Is It?
6601
Indicate?
NO
OPEN
*
From
TerminalToTerminal
YES
2
Replace
Radio.
6601
Disconnect Connector [41B] and
[41C]. With Key OFF, Check for Con-
tinuity to Ground at Connector [41C].
From
(-)
Ground
Any Continuity Present?
Repair Short to
Sidecar Audio
Remove Sidecar Speaker Console. Disconnect
Connector [149] from Sidecar Speaker Amplifier.
Check Continuity as Follows:
FROMTO
Connector Terminal Terminal Connector
[149B]
164 (O/BK)
223 (V/BK)
Continuity Present?
Terminal
3 (V/BK)
4 (O/BK)
YES
Replace or
Locate and
Ground in
Harness.
NO
(+)
To
Go to Test 6.12
(Part 2 of 3).
6940
[42C]
NO
3
4
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
6-342004 Touring: Sound System
YES
Replace
Sidecar
Amplifier.
6949
NO
Locate and
Repair Open or
Replace Sidecar
Audio Harness.
6940
HOME
NOTES
2004 Touring: Sound System6-35
HOME
RADIO SYMPTOM 106.13
GENERAL
Functionality
Problem
Intercom inoperative.
Setup
●Press the POWER button to turn the radio ON.
●Set fairing mounted Headset/Speaker Switch to HEAD-
SET.
●Press and hold the CB button to turn the Citizen Band
radio OFF.
●Press and hold the INT button to turn the Intercom ON
(Setup Mode).
●Use Mode Select Switch to adjust VOX sensitivity to a
value greater than “10.”
●Set Front and Rear Volume Control to Middle position on
horizontal bar graph display.
Not Applicable to Classic/Road Glide Models
Speak into Intercom. Voice should be heard in all headsets. Is
it?
●Yes - System is OK.
●No - See Test 6.13.
DIAGNOSTICS
See Test 6.13 on the next page.
0=PTT0 or 11=Break1=ON1=ON
HAND-
HELD MIC.
PTT
7
(BE/Y)
AVC
VEHICLE
SPEED
SIGNAL
6
(W/GN)
VOX
BREAK
5
Internal
Figure 6-24. Diagnostic Mode Group 2 Matrix
CB
SQUELCH
BREAK
4
Internal
INTERCOM
OFF/ON
SWITCH
3
Internal
OFF/ON
SWITCH
Internal
CB
2
10=Headset
11=Speaker
01=Center
SPEAKER
SWITCH
“B”
1
(BN/O)
SPEAKER
SWITCH
“A”
0
(V/O)
6-362004 Touring: Sound System
HOME
Test 6.13
INTERCOM INOPERATIVE: SOFTWARE DIAGNOSIS
Did Radio Enter
Intercom Setup
Mode as Indicated
by LCD When Inter-
com Switch Turned
On?
Adjust VOX Level
to 11. Then Test
for Audio When
Speaking Loudly
Into Microphone.
Audio Present?
YES
Intercom
OK.
YES
Press Mode Up Switch So That VOX
Level is at Maximum Value (13).
Set Front Volume to Middle Position
in Horizontal Bar Graph Display. Set
Rear Volume to Middle Position.
Is Intercom Audio Present When
Speaking Into Microphone
(Both Directions)?
YES
NO
Replace
Radio.
6601
Intercom
NO
Is Communication Possible In
Either Direction?
YES
Replace
“Dead” Head-
set. Intercom
OK?
YES
OK.
NO
Replace
“Dead” Micro-
phone. Inter-
com OK?
NO
Replace
Radio.
6601
NO
Ver ify Headset Operation
on Another Vehicle.
Do the Speakers and
Microphone Work?
YES
Replace
Radio.
6601
NO
Replace
Headset.
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
YES
Intercom
OK.
NO
Replace
Radio.
6601
2004 Touring: Sound System6-37
HOME
RADIO SYMPTOM 116.14
GENERAL
CB OFF/ON
Switch
Problem
CB receiver inoperative.
Setup
●Press the POWER button to turn the radio ON.
●Press and hold the INT button to turn the Intercom OFF.
●Set fairing mounted Headset/Speaker Switch to
SPEAKER.
●Set Volume Control to Middle position on horizontal bar
graph display.
●Press and hold the CB button to turn the Citizen Band
radio ON.
Functionality
See Test 6.14.
Not Applicable to Classic/Road Glide Models
0=PTT0 or 11=Break1=ON1=ON
HAND-
HELD MIC.
PTT
AVC
VEHICLE
SPEED
SIGNAL
VOX
BREAK
CB
SQUELCH
BREAK
f2122x8x
Figure 6-25. LCD Input Bit Display
DIAGNOSTICS
Diagnostic Notes
The reference number below correlates with the circled number in the Test 6.14 flow chart.
1. See Section 6.15 RADIO SYMPTOM 12.
10=Headset
11=Speaker
01=Center
INTERCOM
OFF/ON
SWITCH
CB
OFF/ON
SWITCH
SPEAKER
SWITCH
“B”
SPEAKER
SWITCH
“A”
7
(BE/Y)
6-382004 Touring: Sound System
6
(W/GN)
5
Internal
Figure 6-26. Diagnostic Mode Group 2
4
Internal
3
Internal
2
Internal
1
(BN/O)
0
(V/O)
HOME
Test 6.14
CB RECEIVER INOPERATIVE: SOFTWARE DIAGNOSIS
Did Radio Enter
CB Setup Mode?
YES
Press SQ- Until Bar Graph
Moves to Left Most Position.
This Forces Squelch Open
Independent of CB Signal
Strength. Is CB Audio Present?
YES
Press SQ+ So Bar Graph
Moves One Bar to the
Right. Is Audio Still Present
(With Test Signal From
External Transmitter)?
YES
Receiver
OK.
1
Perform Antenna
Check and SWR
Adjustment Proce-
dures. Antenna OK?
YES
Bad Squelch
Circuit Internal
to Radio.
Replace Radio.
Replace
CB Mast.
6601
NO
6613
NO
Receiver
OK. Repair
or Adjust
Antenna.
Replace
CB Load
Coil.
NO
Using Mode Control
Switch Press Mode Up or
Mode Dn to Change CB
Channel. Does Channel
Number Change on LCD?
YES
Using External Transmitter
for Test Signal, Can CB
Audio be Heard When Set to
Same Channel as Receiver?
YES
Press SQ+ So Bar Graph
Moves One Bar to the
Right. Is Audio Still Present
(With Test Signal From
External Transmitter)?
YES
Receiver
6618
OK.
1
Perform Antenna
Check and SWR
Adjustment Proce-
dures. Antenna OK?
NO
Enter Diagnostics Mode 2.
Does Handheld Microphone
PTT Display “0” (i.e., is PTT
Line Shorted to Ground)?
YES
Go to Test 6.17
(Part 2 of 2).
NO
Go to Test 6.5
(Part 2 of 4).
1
NO
NO
Replace
Radio.
NO
Perform Antenna
Check and SWR
Adjustment Proce-
dures. Antenna OK?
YES
Bad Squelch
Circuit Internal
to Radio.
Replace Radio.
6601
6601
NO
Receiver
OK. Repair
or Adjust
Antenna.
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
YES
Bad Squelch
Circuit Internal
to Radio.
Replace Radio.
6601
NO
Receiver OK.
Repair or Adjust
Antenna.
Replace
CB
Mast.
66136618
Replace
CB Load
Coil.
Replace
CB Mast.
6613
Replace
CB Load
Coil.
6618
2004 Touring: Sound System6-39
HOME
NOTES
6-402004 Touring: Sound System
HOME
RADIO SYMPTOM 126.15
GENERAL
Problem
CB transmitter inoperative.
Setup
●Press the POWER button to turn the radio ON.
●Press and hold the INT button to turn the Intercom OFF.
●Set fairing mounted Headset/Speaker Switch to
SPEAKER.
●Set Volume Control to Middle position on horizontal bar
graph display.
●Press and hold the CB button to turn the Citizen Band
radio ON.
Functionality
Depressing any PTT switch will change the radio display to
reflect CB mode and cause the transmitter to transmit. To verify transmission, use another CB receiver tuned to the same
channel. In CB Setup mode, the squelch display will disappear when PTT is depressed. Are these your observations?
●Yes - System is OK.
●No - See Tes t 6.15 (Part 1 of 2).
DIAGNOSTICS
Diagnostic Notes
The reference numbers below correlate with the circled numbers in the Test 6.15 flow charts.
1. Remove outer fairing. Disconnect antenna connector
from CB and replace it with a dummy load, that is, the
lamp included with tool HD-39448.
NOTE
The lamp acts as a load that allows the CB to be operated
and provides a means of checking relative power output and
modulation.
2. To use the load, screw the dummy load onto the antenna
jack of the CB. Depress the PTT switch. If the CB is
transmitting a carrier wave, the lamp should illuminate.
Speaking into the microphone should cause the lamp to
flicker. It should get brighter and dimmer depending on
how loud your voice is. A change in lamp brilliance
means the CB is modulating.
Not Applicable to Classic/Road Glide Models
0=PTT0 or 11=Break1=ON1=ON
HAND-
HELD MIC.
PTT
7
(BE/Y)
AVC
VEHICLE
SPEED
SIGNAL
6
(W/GN)
VOX
BREAK
5
Internal
Figure 6-27. Diagnostic Mode Group 2
CB
SQUELCH
BREAK
4
Internal
INTERCOM
OFF/ON
SWITCH
3
Internal
OFF/ON
SWITCH
CB
2
Internal
10=Headset
11=Speaker
01=Center
SPEAKER
SWITCH
“B”
1
(BN/O)
SPEAKER
SWITCH
“A”
0
(V/O)
2004 Touring: Sound System6-41
HOME
Test 6.15 (Part 1 of 2)
CB TRANSMITTER INOPERATIVE: SOFTWARE DIAGNOSIS
Did Radio Enter
CB Setup Mode?
Perform Antenna
Check and SWR
Adjustment Proce-
Replace
CB Mast.
6613
YES
Tune Known Good
Receiver to Same
Channel Number as
Tr ansmitter. Test Transmitter. Transmitter OK?
YES
dures.
Replace
CB Load
Coil.
6618
Go to Test 6.15
(Part 2 of 2).
Does Unit Under
Test Receiver
Does Display
Change When
Depressed?
YES
NO
Enter Diagnostic Mode 2.
Does CB OFF/ON Switch
Display “1” in LCD?
YES
NO
Work OK?
YES
PTT is
NO
Replace
Radio.
6601
NO
Go to the Appropriate
PTT Inoperative Chart.
PTT INOPERATIVE
CHART
Rear Headset Volume PTT6.12 RADIO SYMPTOM 9
Sidecar PTT6.12 RADIO SYMPTOM 9
PTT/Squelch6.16 RADIO SYMPTOM 13
Handheld Microphone/PTT6.17 RADIO SYMPTOM 14
Does Handheld
Microphone Dis-
play “0” in LCD
With PTT Switch
Not Pushed In?
YES
Go to Test 6.17
(Part 1 of 2).
CONTINUE WITH
Go to Test 6.15
(Part 2 of 2).
Work Normally
Except for CB
Tr ansmitter?
YES
Replace
Radio.
6601
NO
NO
Does Radio
Diagnose
Symptom.
NO
Other
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
6-422004 Touring: Sound System
HOME
CAUTION
Test 6.15 (Part 2 of 2)
CB TRANSMITTER INOPERATIVE: HARDWARE DIAGNOSIS
1
Does Lamp Glow When
2
Tr ansmitting?
Lamp Glows and
Changes in Brilliance
While Speaking.
Perform Antenna Check
and SWR Adjustment
Procedures.
Replace
CB
Mast.
66136618
Replace
CB Load
Coil.
Substitute Known Good
YES
Replace
Microphone
or Headset.
CB Antenna Test
A faulty CB antenna can cause poor reception and transmitting range. Check the antenna system as follows:
Lamp Glows But No
Change in Brilliance
While Speaking.
Microphone. Repeat
Test. Does Lamp Glow
and Change in Bril-
liance While Speaking.
Go to Test 6.11
(Part 2 of 2).
After correction of problem, refer to SETUP and
SWR Adjustment
Lamp Does
Not Glow.
Replace
Radio.
6601
NO
FUNCTIONALITY to verify proper operation.
1. Remove outer fairing. Remove antenna cable from back
of radio. Using clip-on test leads, connect one lead of
ohmmeter to center pin in antenna lead and other lead to
antenna mast. Meter must read 1 ohm or less. Wiggle or
flex mast while observing meter. If resistance is more
than 1 ohm or varies when mast is wiggled, replace
mast. Inspect connections at base of loading coil and at
mounting bracket.
NOTE
It is normal to observe a reading of less than one ohm
between the center conductor and ground due to the configuration of the loading coil.
2. Check SWR adjustment.
3. To replace the CB antenna, see the 2004Touring Service
Manual (Part Number 99483-04).
Do not press PTT switches with antenna and SWR meter
disconnected. Transceiver damage could result.
Standing wave ratio (SWR) is a technical term for the procedure that checks how well the CB transmitter and antenna are
matched. The SWR should be 2:1 or below on channel 20. A
SWR of 1:1 is optimum.
To check SWR, a SWR meter or bridge is required. Your Harley-Davidson dealer will either have a SWR meter or direct
you to a CB repair shop for a SWR check. Since the operating
procedures for SWR meters vary, be sure you carefully follow
the operating instructions for the SWR meter being used.
1. Locate motorcycle outdoors or in a building with a ceiling
of 11 ft. (3.4 m) minimum above floor. Also, there must
be 8 ft. (2.4 m) of radial clearance around motorcycle.
Adjusting the SWR in an area with a lower ceiling and/or
less radial clearance may result in an inaccurate adjustment.
2004 Touring: Sound System6-43
HOME
2. Remove the outer fairing. Remove the antenna cable
and connect the SWR meter to the radio. Connect the
antenna cable to the SWR meter. The SWR meter is
connected in series with the antenna cable so the
antenna will be connected to the SWR meter.
3. Check that the antenna loading coil bracket in Tour-Pak
is tight and that antenna cable is tightly connected to
loading coil.
4. Check that antenna mast is threaded securely on to base
and set screw is tight.
5. Before measuring the SWR, the SWR meter must be calibrated. Follow the instructions for the meter being used.
The following procedure is the general calibration most
meter instructions specify.
CAUTION
Do not touch the antenna or meter during calibration or
SWR measurement. Move CAL knob and then move your
hand away from meter while calibrating.
6. With ignition and CB switches ON, the SWR meter set on
“FWD”, Channel 20 selected, press either PTT switches.
Hold the PTT switch and rotate the calibration (CAL)
control until the meter needle aligns with the “CAL” mark.
7. Release the PTT switch and move the FWD/REF switch
to “REF” (reflected).
CAUTION
Do not touch the antenna or meter during calibration or
SWR measurement. Move CAL knob and then move your
hand away from meter while calibrating. Do not press
PTT switches with antenna and SWR meter disconnected. Transceiver damage could result.
9. If SWR is more than 3:1, remove antenna cable from
transceiver under Tour-Pak. Using clip-on test leads,
connect one lead of ohmmeter to center pin in antenna
lead and other lead to antenna mast. Meter must read 1
ohm or less. Wiggle or flex mast while observing meter. If
resistance is more than 1 ohm or varies when mast is
wiggled, replace mast. Inspect connections at base of
loading coil and at mounting bracket. If the SWR is less
than 3:1, loosen antenna set screw and change mast
length.
NOTE
It is normal to observe a reading of less than one ohm
between the center conductor and ground due to the configuration of the loading coil.
10. Repeat Step 8. If SWR became higher, adjust antenna
mast in opposite direction. Continue adjusting antenna
until the minimum SWR is achieved. If you cannot obtain
an SWR of 2:1 or less by adjusting the antenna length,
make the mast shorter to improve the SWR. Remove
mast and use grinder to shorten mast (grind in small
increments).
11. After SWR is adjusted on channel 20, check SWR on
channels 1 and 40. Adjust the mast length to obtain a
balance between channels 1 and 40.
NOTE
Check the SWR if a luggage rack is installed on the Tour-Pak
cover. Be sure that the Tour-Pak cover is closed when the
check is performed. Accessories mounted on the Tour Pak
may affect the SWR reading and broadcast range, so the luggage rack should be mounted as far forward as possible. The
Ultra Tour-Pak chrome accent rail also can adversely affect
SWR.
8. Press and hold either PTT switch. The meter reading is
the SWR.
6-442004 Touring: Sound System
HOME
MODE UP
FF
REAR
VOLUME
UP
AUDIOINAUDIO-AUDIO
+
MODE DN
RW
REAR
VOLUME
DOWN
EJECTLO/DX
RADIO
POWER
MODE
IN
PTT
SQUELCH
DOWN
SQUELCHUPSEEK
SCAN
NOT
USED
PRESET 4PRESET 3PRESET 2PRESET
1
C4
(BN/W)C3(O/BK)C2(BN/BK)C1(GY/GN)CO(GN/BE)
RO
(PK/W)
R1
(GY/W)
R2
(V/BK)
R3
(INT)
Not Applicable to Classic/Road Glide Models
C1
C2
C3
f2123x8x
RADIO SYMPTOM 136.16
GENERAL
Problem
PTT/Squelch control inoperative.
Setup
●Press the POWER button to turn the radio ON.
●Press and hold the INT button to turn the Intercom OFF.
●Press and hold the CB button to turn the Citizen Band
radio ON.
●Set fairing mounted Headset/Speaker Switch to
SPEAKER.
Functionality
Depressing any PTT switch will change the radio display to
reflect CB mode and cause the transmitter to transmit. Pressing the Squelch Control in either direction will cause the horizontal bar graph display to change. Are these your
observations?
Figure 6-28. Diagnostic Mode Group 1 Switch Matrix
●Yes - System is OK.
●No - See Test 6.16 (Part 1 of 2).
DIAGNOSTICS
Diagnostic Notes
The reference numbers below correlate with the circled numbers in the Test 6.16 flow charts.
1. This also may be an open. First go to SHORT TO VOLTAGE in Te st 6.16 (Part 2 of 2).
●Press and hold the INT button to turn the Intercom OFF.
●Press and hold the CB button to turn the Citizen Band
radio ON.
●Set fairing mounted Headset/Speaker Switch to
SPEAKER.
Functionality
Depressing handheld PTT switch will change the radio display to reflect CB mode and cause the transmitter to transmit.
In CB Setup mode, the squelch display will disappear when
PTT is depressed. Are these your observations?
●Yes - System is OK.
●No - See Test 6.17 (Part 1 of 2).
DIAGNOSTICS
Diagnostic Notes
The reference numbers below correlate with the circled numbers in the Test 6.17 flow charts.
3. Use HARNESS CONNECTOR KIT (Part No. HD-41404),
black socket probes and patch cord.
6-482004 Touring: Sound System
HOME
Test 6.17 (Part 1 of 2)
HANDHELD MICROPHONE PTT INOPERATIVE: SOFTWARE DIAGNOSIS
Which PTT Switch
Does Not Work?
Rider/Passenger
Enter Diagnostic Mode
1. Is Input Bit C3 Displayed in LCD as “1?”
YES
Press Rider/Passen-
ger PTT Switch. Does
Input Bit C3 Displayed
in LCD Toggle
Between “1” and “0”
While PTT Switch is
Depressed?
YES
Rider/Pas-
senger PTT
Switch OK.
NO
Which PTT
Switch is
Inoperative?
NO
Go to Test 6.17
(Part 2 of 2).
Handheld Micro-
phone PTT Circuit
Go to Test 6.17
(Part 2 of 2).
Replace Microphone
With Unit Known To Be
Good. Does New
Microphone Work?
YES
is OK.
Handheld Microphone
Enter Diagnostic Mode
2. With Microphone
Disconnected, Is PTT
Input Bit Displayed in
LCD as “0?”
YES
YES
Go to Test 6.17
(Part 2 of 2).
Plug In Handheld
Microphone. Is PTT
Input Bit Displayed in
LCD as “0” While PTT
IS NOT Depressed on
NO
NO
Microphone.
PTT Circuit is
Depress Microphone
PTT Switch. Does
PTT Input Bit Dis-
played in LCD
Change From “1” to
“0” When Button is
YES
Handheld
Microphone
OK.
NO
Depressed?
NO
Replace Microphone
With Unit Known To Be
Good. Does New
Microphone Work?
RiderRear PassengerSidecar
Go to Test 6.16
(Part 2 of 2).
Go to Test 6.12
(Part 2 of 3).
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
Go to Test 6.12
(Part 3 of 3).
YES
Handheld
Microphone
PTT Circuit
is OK.
NO
Go to
Test 6.17
(Part 2 of 2).
Table 6-10. FLHTCU Wire Harness Connectors
NO.DESCRIPTIONTYPELOCATION
[27]Radio23-Place Amp (Black)Inner Fairing- Back of Radio (Right Side)
[28]Radio23-Place Amp (Gray)Inner Fairing- Back of Radio (Left Side)
[53]Console Pod12-Place Mini-Deutsch (Black)Rear of Battery Box (Under Seat)
2004 Touring: Sound System6-49
HOME
Test 6.17 (Part 2 of 2)
HANDHELD MICROPHONE PTT INOPERATIVE: HARDWARE DIAGNOSIS
Use Microphone
Known to be Good.
Problem Still Exists?
YES
Place in Diagnostic Mode.
What did Test 6.17 (Part 1
of 2) Indicate?
OPEN
Connect Breakout Box to Harness Only.
11
2
Check for Continuity as Follows:
FROMTO
Connector Terminal Connector Terminal
[27B]2 (BE/Y)
[28B]2 (Y/BK)
Each Wire Should be Less than 0.5 Ohms. Is It?
Headset DIN
Headset DIN
YES
Replace
Radio.
Front
Front
2
6601
Each Wire Should be Less than 0.5 Ohms. Is It?
NO
Replace
Microphone.
7
6
NO
Check for Continuity as Follows:
FROMTO
Connector Terminal Connector Terminal
[27B]2 (BE/Y) [53B]6
[28B]2 (Y/BK) [53B]7
SHORT
Check for Continuity as Follows:
2
FROMTO
Connector Terminal
[27B]2 (BE/Y)
Should Read Infinity. Does It?
YES
Replace
Radio.
Ground
NO
Disconnect Connector [53]. Check
for Continuity as Follows:
6601
FROMTO
Connector Terminal
[27B]2 (BE/Y)
Should Read Infinity. Does It?
YES
Ground
NO
YES
Replace Pod
Headset
Harness.
66166561
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
Y/BK
NO
Repair
Audio
Harness.
BE/Y
NO
Check for Continuity as Follows:
FROMTO
Connector Terminal Connector Terminal
[27B]2 (BE/Y) [6A]4 (BE/Y)
Continuity Present?
3
YES
Replace Pod
Headset
Harness.
6616
NO
Repair
Audio
Harness.
Replace Pod
Headset
Harness.
6561
Repair
Audio
Harness.
66166560
6-502004 Touring: Sound System
HOME
RADIO SYMPTOM 156.18
GENERAL
Functionality
Problem
No CB audio in headset in center position.
Setup
●Press the POWER button to turn the radio ON.
●Press and hold the INT button to turn the Intercom OFF.
●Press and hold the CB button to turn the Citizen Band
radio ON.
●Set fairing mounted Headset/Speaker Switch to CEN-
TER position.
●Set Volume Control to Middle position on horizontal bar
graph display.
●Set Squelch Control to receive incoming CB signals.
CB audio should be heard in headset and stereo audio
should be heard in fairing speakers. Is it?
●Ye s - System is OK.
●No - See Test 6.18.
DIAGNOSTICS
Diagnostic Notes
The reference number below correlates with the circled number in the Test 6.18 flow chart.
1. If the lamp is missing or the filament is broken, Speaker
B, Speaker A input bits are displayed in LCD as “11” with
the Headset/Speaker Switch in the center position. In
other words, the system functions as though the switch is
in the SPEAKER position.
Test 6.18
NO CB AUDIO IN HEADSET IN CENTER POSITION: SOFTWARE DIAGNOSIS
Enter Diagnostic Mode “d2.”
Set Fairing Mounted Headset/
Speaker Switch to SPEAKER.
Is Red Lamp Illuminated?
1
YES
Are Speaker B, Speaker
A Input Bits Displayed in
LCD as “11?”
YES
Set Fairing Mounted
Headset/Speaker Switch
to CENTER Position.
Are Speaker B, Speaker A
Input Bits Displayed in
LCD as “01?”
Go to Test 6.6 (Part 2 of 3)
Go to Test 6.6 (Part 2 of 3)
NO
(speakers) or Test 6.11
(Part 2 of 2) (headsets).
NO
(speakers) or Test 6.11
(Part 2 of 2) (headsets).
NO
YES
Set Fairing Mounted
Headset/Speaker Switch
to HEADSET.
Are Speaker B, Speaker
A Input Bits Displayed in
LCD as “10?”
YES
Headset/
Speaker Switch
and Wiring OK.
NO
Go to Test 6.6 (Part 2 of 3)
(speakers) or Test 6.11
(Part 2 of 2) (headsets).
Go to Test 6.6 (Part 2 of 3)
(speakers) or Test 6.11
(Part 2 of 2) (headsets).
2004 Touring: Sound System6-51
HOME
NOTES
6-522004 Touring: Sound System
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