Harley Davidson Touring 2004 Service Manual fe06a

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DIAGNOSTIC INTRODUCTION 6.1

GENERAL

The radio diagnostics for the Premium Sound System is
Simply locate the apparent problem from the list of 15 symp­toms listed in Ta bl e 6-1. Tak e note of the section number and turn to the flow chart that addresses the problem.
If the problem is not listed or is intermittent, locate the most relative symptom and inspect connectors for moisture or cor­rosion. Also look for backed out terminals, improper mating, broken locks, improperly formed or damaged terminals, poor terminal-to-wire connection and damaged harness.
At the beginning of the section, follow the SETUP instructions and then review the FUNCTIONALITY description to deter­mine whether the system is operating as intended. If it appears that the system is not working correctly, validate the problem by performing the flow chart under SOFTWARE DIAGNOSIS. (See Section 6.2 DIAGNOSTIC MODE OVER-
VIEW to gain a general understanding of how the on-board
diagnostics work.)
If the Diagnostic Mode indicates that a malfunction exists, refer to the flow chart under HARDWARE DIAGNOSIS for correction of the problem.
Work your way through each flow chart box by box. If a num­bered circle appears adjacent to a box, then more information is offered in the contain supplemental information, helpful tips or references to other parts of the manual.
When working through a flow chart, refer to the illustrations, and the
Wire Harness Connector
wire harness connector table identifies the connector num­ber, description, type and general location.
.
NOTE
Diagnostic Notes
. Many Diagnostic Notes
table as necessary. The
Table 6-1. Symptom Table
SYMPTOM
Audio Control Inoperative
Mode Control Inoperative 6.5 RADIO SYMPTOM 2
No Sound in One or More Speakers (External)
Automatic Volume Control (AVC) Inoperative
Poor Stereo Reception 6.8 RADIO SYMPTOM 5
No Power 6.9 RADIO SYMPTOM 6
CD Will Not Eject 6.10 RADIO SYMPTOM 7
No Sound in One or More Headsets/Microphone Inoperative
Rear Headset Volume/PTT Inoperative
Intercom Inoperative 6.13 RADIO SYMPTOM 10
CB Receiver Inoperative 6.14 RADIO SYMPTOM 11
CB Transmitter Inoperative (With CB Antenna Test and SWR Adjustment)
PTT/Squelch Control Inoperative
Handheld Microphone PTT Inoperative
No CB Audio in Headset in Center Position
SOLUTION
6.4 RADIO SYMPTOM 1
6.6 RADIO SYMPTOM 3
6.7 RADIO SYMPTOM 4
6.11 RADIO SYMPTOM 8
6.12 RADIO SYMPTOM 9
6.15 RADIO SYMPTOM 12
6.16 RADIO SYMPTOM 13
6.17 RADIO SYMPTOM 14
6.18 RADIO SYMPTOM 15
After correction of the problem, refer back to SETUP and FUNCTIONALITY to verify proper operation.
Not Applicable to Classic/Road Glide Models
2004 Touring: Sound System 6-1
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DIAGNOSTIC MODE OVERVIEW 6.2

GENERAL

Push any two of four Preset buttons on the front panel of the radio. See Figure 6-1. With the buttons depressed, turn the Ignition/Light Key Switch to IGNITION. Diagnostic Group 1, the first of five diagnostic screens, appears on the LCD dis­play, as indicated by the “d1” in the lower portion. Figure 6-2.
The upper portion of the display shows a line of input bits which correlate to a particular set of switch functions. Whether the display shows a “0,” a “1” or is able to toggle between “0” and “1” indicates whether or not the switch is working.
Push the LO/DX button on the front panel to sequence from Diagnostic Group 1 to Diagnostic Group 2. Figure 6-3. Press the button again to advance to Diagnostic Group 3. After all modes have been accessed, the final push of the LO/DX but­ton will cause the system to revert back to normal radio oper­ation. The Diagnostic Mode can also be exited at any time by simply turning the Ignition/Light Key Switch to OFF.
NOTE
Diagnostic Groups 3, 4 and 5 are for factory use only, while the last display, which follows Diagnostic Group 5, allows the user to adjust the rate of volume change for the Automatic Volume Control (AVC). See Automatic Volume Control (AVC)
Adjustment under Section 6.7 RADIO SYMPTOM 4 for addi-
tional information.
Push any two Preset buttons and turn the Ignition/Light Key Switch to IGNITION.
f2125x8x
Figure 6-1. Access Radio Diagnostic Mode
Input Bits
6-2 2004 Touring: Sound System
f2123x8x
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Diagnostic Mode Group 1
Figure 6-2. Front Panel LCD Display
Figure 6-3. LO/DX Button
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MODE UP
FF
REAR
VOLUME
UP
AUDIOINAUDIO-AUDIO
+
MODE DN
RW
REAR
VOLUME
DOWN
EJECT LO/DX
RADIO
POWER
MODE
IN
PTT
SQUELCH
DOWN
SQUELCHUPSEEK
SCAN
NOT
USED
PRESET 4PRESET 3PRESET 2PRESET
1
C4
(BN/W)C3(O/BK)C2(BN/BK)C1(GY/GN)CO(GN/BE)
RO
(PK/W)
R1
(GY/W)
R2
(V/BK)
R3
(INT)
If Cx and Rx are normal, input bit on LCD display toggles
between “1” and “0” at a one second rate while button is depressed.
If Cx is shorted to ground, input bit on LCD display
appears as “0” whether switch is open or closed. See Fig­ure A below.
If Cx is shorted to +12 volts, input bit on LCD display
appears as “1” whether switch is open or closed. See Fig­ure B below.
If Rx is shorted to ground, input bit on LCD display
appears as “1” when switch is open and “0” when switch is closed (depressed), but does not toggle at a one second rate as occurs when switch is normal. See Figure C below.
If Rx is shorted to +12 volts, input bit on LCD display
appears as “1” whether switch is open or closed. See Fig­ure D below.
If all other switch functions on the Cx and Rx lines toggle
between “1” and “0,” then an open is indicated. See Figure E and Figure F below.
A. B.
C. D.
Not Applicable to Classic/Road Glide Models
0
0
0
0
C3 is shorted to ground. C3 is shorted to +12 volts.
R0 is shorted to ground. R0 is shorted to +12 volts.
E. F.
1
1
1
1
[1/0] [1/0] [1/0] [1/0] [1/0] 1 1 1 1 1
(1/0) 1 (1/0) (1/0) (1/0) 1
(1/0)
(1/0)
(1/0)
C3 is open. R0 is open.
[1/0] = Displays “1” when open, “0” when button is depressed. (1/0) = Toggles between “1” and “0” while button is depressed.
Cx = C0 thru C4. Rx = R0 thru R3.

DIAGNOSTIC MODE GROUP 1

GENERAL

When the Diagnostic Mode is first accessed, a line of five input bits appears in the upper portion of the front panel LCD display. See Figure 6-2.

SAMPLE DIAGNOSTIC

For explanatory purposes, assume that the REAR VOLUME UP control is inoperative. Referencing the matrix at the top of Figure 6-4, note that this switch function is found at the inter­section of the C3 and R0 lines. The matrix indicates that the problem either involves the O/BK or the PK/W wires.
Operate the switch while observing the input bit. The input bit to watch correlates with the position of the switch in the matrix. Therefore, the REAR VOLUME UP control is the sec­ond bit from the left hand side. If the input bit toggles between “1” and “0” at a one second rate while the switch is depressed, then the switch is functioning normally. However, if the switch is locked on “1” or “0” and fails to toggle, then a problem exists.
Now assume that the input bit of the REAR VOLUME UP con­trol is locked on “1.” Review the text below the matrix in Figure
6-4. From this information, we see that when the input bit is
locked on “1,” then either the O/BK or the PK/W wires are shorted to +12 volts.
To further pinpoint the problem, exercise the MODE UP or FAST FORWARD functions, or any other switch function on the R0 line, which also utilize the PK/W wire. If the input bit toggles, then one can conclude that the PK/W wire is alright and the problem involves the O/BK lead. Now operate the REAR VOLUME DOWN switch to verify the conclusion. As seen from the matrix, this switch function also utilizes the O/ BK wire. If the input bit is still locked on “1” then the O/BK wire is confirmed as the source of the problem. Operation of the PTT and PRESET 4 buttons (the remaining switch functions on the C3 line) would serve to confirm the same conclusion.
On the other hand, if all other switch functions on the C3 line toggle between “1” and “0” at a one second rate, indicating that the switch is functioning normally, then an open exists on the R0 line. Conversely, if all other switch functions on the R0 line toggle between “1” and “0” at a one second rate, then an open exists on the C3 line.
Therefore, a continuous “0” is a short to ground, while a con­tinuous “1” is a short to +12 volts, but ONLY if all other switch functions on that respective Cx or Rx line are also locked on “0” or “1,” respectively. If all other switch functions on the Cx and Rx lines toggle between “1” and “0,” then an open is indi­cated.
Figure 6-4. Diagnostic Mode Group 1 Matrix
2004 Touring: Sound System 6-3
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DIAGNOSTIC MODE GROUP 2

GENERAL

When the radio Diagnostic Mode is first accessed, Diagnostic Group 1 appears on the LCD display, as indicated by the “d1” in the lower portion. Push the LO/DX button on the front panel to sequence to Diagnostic Group 2. See Figure 6-5.
The upper portion of the Diagnostic Group 2 display shows a line of eight input bits each of which correlates to a particular switch function. The characters “d2” appear in the lower por­tion.
Input Bits

SAMPLE DIAGNOSTIC

Operate the switch while observing the input bit. The input bit to watch correlates with the position of the switch in the line.
For example, the INTERCOM OFF/ON SWITCH is the fifth input bit from the left hand side. If the input bit toggles between “1” and “0” as the console mounted rocker switch is turned ON and then OFF, respectively, then the switch is functioning normally. However, if the switch is locked on “1” or “0,” then a problem exists.
Not Applicable to Classic/Road Glide Models
0=PTT 0 or 1 1=ON 1=ON
HAND-
HELD MIC.
PTT
7
(BE/Y)
Diagnostic Mode 2, which displays the logic states of various signals, functions as follows (left to right):
Handheld Microphone PTT: input bit on LCD appears as
“1” when PTT button is not depressed, “0” when button is depressed. (This should not be confused with the handle­bar mounted PTT Switch.)
AVC Vehicle Speed Signal: Input bit normally toggles
between “1” and “0” as the rear wheel is rotated greater than 3 mph. The rate at which it toggles is proportional to the speed of the wheel.
* VOX Break: When the microphone signal is strong
enough to exceed threshold (set in Intercom Set Up Mode), input bit on LCD appears as “1.” When VOX is not broken, display appears as “0.”
AVC
VEHICLE
SPEED
SIGNAL
6
(W/GN)
1=Break
VOX
BREAK
543
Internal Internal
CB
SQUELCH
BREAK
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Diagnostic Mode Group 2
Figure 6-5. Front Panel LCD Display
Unlike the Diagnostic Group 1 input bits, whether the problem is a short to ground, a short to +12 volts or an open is not so readily apparent. See Figure 6-6 for further explanation of the Diagnostic Group 2 input bits and then refer to the appropri­ate flow chart under SOFTWARE DIAGNOSIS.
10=Headset 11=Speaker 01=Center
INTERCOM
OFF/ON
SWITCH
Internal
* CB Squelch Break: When CB receives signal strong
enough to exceed threshold (set by squelch level setting), input bit on LCD appears as “1.” When CB Squelch is not broken, display appears as “0.”
Intercom OFF/ON: When switch is ON, input bit on LCD
display appears as “1.” When switch is OFF, display appears as “0.”
CB OFF/ON: When switch is ON, input bit on LCD
appears as “1.” When switch is OFF, display appears as “0.”
Speaker Switch A, Speaker Switch B: When fairing cap
rocker switch is in the HEADSET position, input bits on LCD display appears as “10.” Display is “11” in the SPEAKER position and “01” in the Center position.
CB
OFF/ON
SWITCH
2
Internal
SPEAKER
SWITCH
“B”
1
(BN/O)
SPEAKER
SWITCH
“A”
0
(V/O)
* CB or Intercom must be turned on and VOX or Squelch settings must be established before entering diagnostic mode.
Figure 6-6. Diagnostic Mode Group 2
6-4 2004 Touring: Sound System
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hd44608
f2238x8x
Radio [27]
Radio [28] Ultra Only

BREAKOUT BOX 6.3

GENERAL

The RADIO BREAKOUT BOX (Part No. HD-44608), used in conjunction with a DVOM, allows circuit diagnosis without having to probe connectors with sharp objects. See Figure 6-
7.

INSTALLATION

1. Remove the outer fairing. See 2004Touring Service Man­ual (Part Number 99483-04).
2. Remove black connector [27] from back of radio to release interconnect harness. See Figure 6-8.
3. Remove gray connector [28] from back of radio to release audio harness (Ultra models only).
4. Install black connectors on Breakout Box to black radio and interconnect harness connectors.
5. Install gray connectors on Breakout Box to gray radio and audio harness connectors.

REMOVAL

1. Remove Breakout Box between radio and wiring harness connectors.
2. Install black connector [27] at back of radio to connect interconnect harness. See Figure 6-8.
3. Install gray connector [28] at back of radio to connect audio harness (Ultra models only).
4. Install the outer fairing. See 2004Touring Service Manual (Part Number 99483-04).
Figure 6-7. Radio Breakout Box (HD-44608)
Figure 6-8. Radio Connections - FLHTCU
RT FRONT HEADSET(+) 1
FRT HEADSET COMMON 2
LFT RR SPEAKER () 3
RT RR SPEAKER() 4 C4 (RR CNTL MATRIX) R1 (RR CNTL MATRIX) 6
RR MIC SHIELD 7
RR MIC COMMON 8
LFT FRT HEADSET
LFT RR SPEAKER (+) 10
RT RR SPEAKER (+) 11 C3 (RR CNTL MATRIX) 12 R0 (RR CNTL MATRIX) 13 R2 (RR CNTL MATRIX) 14
FRT MIC SHIELD 15
RT RR HEADSET (+) 16
LFT RR HEADSET (+) 17
RR HEADSET COMMON 18
FRT MIC COMMON 23
5
9
N/C 19 N/C 20
RR MIC 21
FRT MIC 22
R0
R1
R2
ULTRA RADIO
CONNECTOR
HANDLEBAR MATRIX
C0 C1 C2 C3 C4
VOL UP
[
28A]
SQUELCH UP
R0
R1
R2
VOL DWN
MENU
SQUELCH DWN
RR CONTROL MATRIX
C3 C4
RR VOL UP
RR VOL DWN
PUSH TO TALK
DWN TUNE / REWIND
PUSH TO TALK
UP TUNE / FF
DWN TUNE / REWIND
BAND
Figure 6-9. Radio Pinouts
1 RT FRT SPEAKER (+) 2 PUSH TO TALK (MIC) 3 R0 (HANDLEBAR MATRIX)
UP TUNE / FF
BAND
BASE RADIO
CONNECTOR
[
27A]
4 R1 (HANDLEBAR MATRIX) 5 R2 (HANDLEBAR MATRIX) 6 C4 (HANDLEBAR MATRIX) 7 C3 (HANDLEBAR MATRIX) 8 C2 (HANDLEBAR MATRIX) 9 VEHICLE SPEED SIGNAL 10 BATTERY 11 GROUND 12 IGNITION
13 HEADSET SPEAKERS B 14 N/C 15 N/C 16 LFT FRT SPEAKER (+) 17 LFT FRT SPEAKER ( ) 18 RT FRT SPEAKER (+) 19 GROUND 20 BATTERY 21 HEADSET SPEAKERS A 22 C1 (HANDLEBAR MATRIX)
23 C0 (HANDLEBAR MATRIX)
2004 Touring: Sound System 6-5
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RADIO SYMPTOM 1 6.4

GENERAL

Not Applicable to Classic/Road Glide Models

Problem

Audio control inoperative.

Setup

Press the POWER button to turn the radio ON.
Press and hold the CB button to turn the Citizen Band radio OFF. Press and hold the INT button to turn the Intercom OFF.
Set fairing mounted Headset/Speaker Switch to
SPEAKER.

Functionality

Locate the Audio Control Switch on the left handlebar. Push the switch in to sequence to Bass, Treble, Fader and then back to Volume. The front panel LCD display indicates the function selected.
Momentarily push the switch upward (+) to raise the volume, downward (-) to lower the volume. The front panel LCD annunciates volume level through a horizontal bar graph dis­play and stereo audio should be present in all four speakers (front speakers on non-Ultra). The display reverts to the time of day approximately two seconds after the switch is released.
Are these your observations?
C4
(BN/W)C3(O/BK)C2(BN/BK)C1(GY/GN)CO(GN/BE)
RO
(PK/W)
R1
(GY/W)
R2
(V/BK)
R3
(INT)
MODE UP
FF
MODE DN
RW
MODE
IN
NOT
USED
REAR
VOLUME
UP
REAR
VOLUME
DOWN
PTT
PRESET 4PRESET 3PRESET 2PRESET
AUDIOINAUDIO-AUDIO
EJECT LO/DX
SQUELCH
DOWN
SQUELCHUPSEEK
RADIO
POWER
+
SCAN
1
Figure 6-10. Diagnostic Mode Group 1 Switch Matrix
f2123x8x
C2
C0
C1
Figure 6-11. Audio Control Switch Input Bits
Yes -
System is OK. See Section 6.6 RADIO SYMPTOM
3.
No -
See Test 6.4 (Part 1 of 2).

DIAGNOSTICS

Diagnostic Notes

The reference numbers below correlate with the circled num­bers in the Test 6.4 flow charts.
1. This also may be an open. First go to SHORT TO VOLT­AGE in Te st 6.4 (Part 2 of 2).
6-6 2004 Touring: Sound System
2. Install BREAKOUT BOX (Part No. HD-44608). See Sec­tion 6.3 BREAKOUT BOX, INSTALLATION.
3. Revalidate failure. Reconnect all connectors. If problem still exists, replace radio. If problem is gone, look for intermittents.
4. Use HARNESS CONNECTOR KIT (Part No. HD-41404), black pin probes and patch cord.
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Test 6.4 (Part 1 of 2)

AUDIO CONTROL INOPERATIVE: SOFTWARE DIAGNOSIS
Enter Diagnostic Mode by Pressing Any Two Pre­set Buttons While Turning
Ignition Switch to On.
Look at Input Bits C0,
C1 and C2 in LCD
Display. See Figure 6-
11. Do Any of the
Input Bits Display “0?”
YES
Move to Test 6.4 (Part 2 of 2). Find
Short to Ground on Any Wire Where
Corresponding Input Bit Displays “0”
(With No Switches Depressed).
Switch
Position
Audio + C0 GN/BE
Audio - C1 GY/GN
Audio In C2 BN/BK
Input
Bit
Wire
Color
NO
Exercise All Three Posi-
tions of AUDIO CON-
TROL SWITCH. Do All of
the Corresponding Input
Bits Toggle Between “1”
and “0?”
YES
Switch and
Wiring are OK.
Replace Radio.
6601
NO
Activate Switch Where
Corresponding Input Bit
Does Not Toggle
Between “1” and “0?” Is it
a “0” or a “1” While Switch
is Activated?
0 1
Move to Test 6.4
(Part 2 of 2).
Find Short to
Ground on R0
(PK/W) Wire.
1
Move to Test 6.4 (Part 2 of 2). Find
Short to Voltage on Wire Where
Corresponding Input Bit Displays “1.”
Switch
Position
Audio + C0 GN/BE
Audio - C1 GY/GN
Audio In C2 BN/BK
All Positions All PK/W
Input
Bit
Wire
Color
Table 6-2. Wire Harness Connectors
NO.
[24]
[27] Radio All 23-Place Amp (Black) Inner Fairing- Back of Radio (Right Side)
DESCRIPTION MODEL TYPE LOCATION
Interconnect Harness to Left Handlebar Switch Controls
FLHTC/U 12-Place Deutsch (Gray) Inner Fairing- Left Fairing Support Brace
FLTR 12-Place Deutsch (Gray) Inner Fairing- Left Side of Radio Bracket
2004 Touring: Sound System 6-7
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Test 6.4 (Part 2 of 2)

AUDIO CONTROL INOPERATIVE: HARDWARE DIAGNOSIS
SHORT to VOLTAGE
Remove Outer Fairing. Connect Breakout Box
leaving Connector [27B] disconnected from
Radio. With Key ON, Check for Power at Con-
nector [27B]. Is Voltage Present?.
From
(-)
To
Terminal
(+)
3 (PK/W)
Ground
8 (BN/BK)
22 (GY/GN)
23 (GN/BE)
YES
4
Disconnect [24]. With Key
ON, Check for Power at
Connector [24B]. Is Voltage
Present?.
From
(-)
To
Terminal
(+)
8 (BN/BK)
Ground
9 (PK/W)
10 (GN/BE)
11 (GY/GN)
YES
Locate and Repair Short in Handlebar
Harness.
6551
NO
Locate and
Repair Short
in Interconnect
Harness.
6531
What Did Test 6.4 (Part 1 of 2)
Indicate?
2
NO
OPEN
Disconnect Connector [27]. from radio
With Switch Depressed, Check for
Continuity at Connector [27B].
Switch
Position
From
TerminalToTerminal
Audio + 3 (PK/W) 23 (GN/BE)
Audio - 3 (PK/W) 22 (GY/GN)
Audio In 3 (PK/W) 8 (BN/BK)
Each Wire Pair Should be Less than 0.5
Ohms While Switch is Depressed and
Infinity While Switch is Open. Is It?
YES
3
Replace
Radio.
Disconnect [24]. With Switch Depressed, Check for Continuity at Connector [24B].
6601
Switch
Position
Audio + 9 (PK/W) 10 (GN/BE)
Audio - 9 (PK/W) 11 (GY/GN)
Audio In 9 (PK/W) 8 (BN/BK)
Each Wire Pair Should be Less than 0.5
Ohms While Switch is Depressed and
Infinity While Switch is Open. Is It?
4
NO
From
Terminal
To
Terminal
2
Remove Outer Fairing. Connect
Breakout Box leaving Connector
[27B] disconnected from Radio. With
Key OFF, Check for Continuity to Ground on Breakout Box at
YES
Disconnect [24]. With Key OFF, Check for Continuity
to Ground at Connector
[24B]. Any Continuity
Present?
From
Terminal
(-)
8 (BN/BK)
Ground
4
9 (PK/W) 10 (GN/BE) 11 (GY/GN)
YES
Locate and
Repair Short in
Handlebar
Harness.
SHORT to GROUND
To
Terminal
Connector [27B].
From
3 (PK/W)
Ground
8 (BN/BK) 22 (GY/GN) 23 (GN/BE)
Any Continuity Present?
3
To
(+)
NO
Locate and
Repair Short
in Interconnect
Harness.
6551
NO
Replace
Radio.
6531
6601
6-8 2004 Touring: Sound System
YES
Locate and Repair
Open or Replace
Interconnect
Harness.
6532
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
NO
Replace Audio
Switch or
Repair Switch
Wiring.
5186
HOME
MODE UP
FF
REAR
VOLUME
UP
AUDIOINAUDIO-AUDIO
+
MODE DN
RW
REAR
VOLUME
DOWN
EJECT LO/DX
RADIO
POWER
MODE
IN
PTT
SQUELCH
DOWN
SQUELCHUPSEEK
SCAN
NOT
USED
PRESET 4PRESET 3PRESET 2PRESET
1
C4
(BN/W)C3(O/BK)C2(BN/BK)C1(GY/GN)CO(GN/BE)
RO
(PK/W)
R1
(GY/W)
R2
(V/BK)
R3
(INT)
Not Applicable to Classic/Road Glide Models
C4
f2123x8x

RADIO SYMPTOM 2 6.5

GENERAL

Problem

Mode control inoperative.

Setup

Press the POWER button to turn the radio ON.
Press and hold the CB button to turn the Citizen Band radio OFF. Press and hold the INT button to turn the Intercom OFF.

Functionality

Locate the Mode Select Switch on the right handlebar. Momentarily push the switch in to sequence between the AM, FM and WB bands. The LCD display indicates the band selected.
Momentarily push the Mode Select Switch in an upward direction (UP) to cause the receiver to increment one step on the frequency scale. Similarly, push the Mode Select Switch in a downward direction (DN) to cause the receiver to decre­ment one step on the frequency scale.
NOTE
In Intercom Setup Mode (Ultra models only), the UP and DN functions adjust the VOX sensitivity level. Press UP to increase microphone sensitivity, press DN to decrease sensi­tivity. In CB Setup Mode, UP and DN allow for channel selec­tion.
Are these your observations?
Yes -
System is OK. See Owner’s Manual.
No -
See Test 6.5 (Part 1 of 4).

DIAGNOSTICS

Figure 6-12. Diagnostic Mode Group 1 Switch Matrix
Figure 6-13. Mode Control Switch Input Bit
3. Revalidate failure. Reconnect all connectors. If problem still exists, replace radio. If problem is gone, look for intermittents.
4. Mode Control switch is integral part of sidecar amplifier. Replace sidecar amplifier if switch fails.
5. Use HARNESS CONNECTOR KIT (Part No. HD-41404), black pin probes and patch cord.

Diagnostic Notes

The reference numbers below correlate with the circled num­bers in the Test 6.5 flow charts.
1. To eliminate Rear Mode Control Switch from diagnosis, disconnect Connector [28]. If problem is eliminated, see REAR MODE CONTROL INOPERATIVE. If problem re­mains, continue with present flow chart.
2. Install BREAKOUT BOX (Part No. HD-44608). See Sec­tion 6.3 BREAKOUT BOX, INSTALLATION.
6. Use HARNESS CONNECTOR KIT (Part No. HD-41404), black socket probes and patch cord.
2004 Touring: Sound System 6-9
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Test 6.5 (Part 1 of 4)

MODE CONTROL INOPERATIVE: SOFTWARE DIAGNOSIS
Enter Diagnostic Mode by Pressing Any Two Pre­set Buttons While Turning
Ignition Switch to On.
Look at Input Bit C4 in LCD Display. See Fig-
ure 6-13. Does the
Input Bit Display “0?”
YES
Move to Hardware Chart to Find Short to Ground on Wire Where
Corresponding Input Bit Displays “0”
(With No Switches Depressed).
Switch
Position
Mode Up
Mode In
Input
Bit
C4 BN/WMode Dn
Wire
Color
HARDWARE CHART CONTINUE WITH
Front Mode Control Test 6.5 (Part 2 of 4) Rear Mode Control Test 6.5 (Part 3 of 4) Sidecar Mode Control Test 6.5 (Part 4 of 4)
NO
Exercise All Three Posi­tions of MODE CONTROL SWITCH. Does the Corre-
sponding Input Bit Toggle
Between “1” and “0” For
Each Switch Position?
YES
Switch and
Wiring are OK.
Replace Radio.
6601
0 1
Move to Hardware Chart to Find
Short to Ground on Wire Where Corresponding Input Bit Displays “0.”
Switch
Position
Mode Up Mode Dn GY/W
Mode In V/BK
Input
Bit
C4
Is it a “0” or a “1”
While Switch Posi-
tion is Activated?
Wire
Color
PK/W
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
NO
Move to Hardware Chart to Find Short to Voltage on Wire Where
Corresponding Input Bit Displays “1.”
Switch
Position
Mode Up Mode Dn GY/W
Mode In V/BK
All Positions BN/W
Input
Bit
C4
Wire
Color
PK/W
Table 6-3. Wire Harness Connectors
NO.
[22]
[27] Radio All 23-Place Amp (Black) Inner Fairing- Back of Radio (Right Side) [28] Radio FLHTCU 23-Place Amp (Gray) Inner Fairing- Back of Radio (Left Side)
[42]
6-10 2004 Touring: Sound System
DESCRIPTION MODEL TYPE LOCATION
Interconnect Harness to Right Handlebar Switch Controls
Rear Left Speaker/Passenger Controls
FLHTC/U 12-Place Deutsch (Black)
FLTR 12-Place Deutsch (Black) Inner Fairing- Right Side of Radio Bracket
FLHTCU
6-Place Mini-Deutsch
(Black)
Inner Fairing - Fork Stem Nut
Inside Rear Left Speaker Box
Lock Plate (Left Side)
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Test 6.5 (Part 2 of 4)

FRONT MODE CONTROL INOPERATIVE: HARDWARE DIAGNOSIS
What Did Test 6.5
(Part 1 of 4)
Indicate?
SHORT to VOLTAGE SHORT to GROUND
Remove Outer Fairing. Connect Breakout Box
1 1
leaving [27B] disconnected from Radio. With
2 2
Key ON, Check for Power at Connector [27B].
From
(-)
Ground
Is Voltage Present?
To
Terminal
(+)
3 (PK/W)
4 (GY/W)
5 (V/BK) 6 (BN/W)
Remove Outer Fairing. Connect Breakout Box
leaving [27B] disconnected from Radio. With
Key OFF, Check for Continuity to Ground at
Connector [27B].
From
Terminal
To
3 (PK/W)
Ground
4 (GY/W)
5 (V/BK)
6 (BN/W)
Any Continuity Present?
YES
5 5
With Key ON, Check for
Power at Connector [22B].
From
(-)
Ground
Is Voltage Present?
YES
Locate and
Repair Short in
Handlebar
Harness.
6551
To
Terminal
(+)
7 (BN/W) 8 (GY/W) 9 (PK/W)
10 (V/BK)
Locate and
Repair Repair
in Interconnect
Harness.
NO
Short
6531
With Switch Depressed, Check for
Continuity at Connector [27B].
Switch
Position
Mode Up 6 (BN/W) 3 (PK/W) Mode Dn 6 (BN/W) 4 (GY/W)
Mode In 6 (BN/W) 5 (V/BK)
Each Wire Pair Should be Less than
0.5 Ohms While Switch is Depressed
and Infinity While Switch is Open. Is It?
YES
3
Replace
Radio.
NO
OPEN
From
TerminalToTerminal
With Switch Depressed, Check for
Continuity at Connector [22B].
6601
Switch
Position
TerminalToTerminal
NO
From
Mode Up 7 (BN/W) 9 (PK/W) Mode Dn 7 (BN/W) 8 (GY/W)
Mode In 7 (BN/W) 10 (V/BK)
Each Wire Pair Should be Less
than 0.5 Ohms While Switch is
Depressed and Infinity While
5
Switch is Open. Is It?
YES
With Key OFF, Check for
Check for Continuity to
Ground at Connector [22B].
From
(-)
To
Terminal
(+)
7 (BN/W)
Ground
8 (GY/W) 9 (PK/W)
10 (V/BK)
Any Continuity Present?
YES
Locate and
Repair Short in
Handlebar
Harness.
6551
NO
3
Replace
Radio.
NO
Locate and
Repair Short
in Interconnect
Harness.
6601
6531
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
YES
Locate and
Repair or Replace
Interconnect
Harness.
6532
NO
Replace Mode
Switch or Repair
Switch Wiring.
5183
2004 Touring: Sound System 6-11
HOME

Test 6.5 (Part 3 of 4)

REAR MODE CONTROL INOPERATIVE: HARDWARE DIAGNOSIS
What Did Test 6.5 (Part 1 of 4)
SHORT to VOLTAGE SHORT to GROUND
Remove Outer Fairing. Connect Breakout Box leaving
Connector [28B] disconnected from Radio.
With Key ON, Check for Power at Connector [28B].
From
(-)
Ground
Is Voltage Present?
YES
Locate and
Repair Short in
Audio
Harness.
6560
To
Terminal
(+)
13 (PK/W) 6 (GY/W) 14 (V/BK) 5 (BN/W)
NO
OPEN
With Switch Depressed, Check for
Continuity at Connector [28B].
Switch
Position
Mode Up 5 (BN/W) 13 (PK/W) Mode Dn 5 (BN/W) 6 (GY/W) Mode In 5 (BN/W) 14 (V/BK)
Each Wire Pair Should be Less than
0.5 Ohms While Switch is Depressed and Infinity While Switch is Open.
5
From
TerminalToTerminal
Is It?
Indicate?
Remove Outer Fairing. Connect Breakout Box
22
leaving Connector [28B] disconnected from
Radio. With Key OFF, Check for Continuity to
Ground at Connector [28B].
From
(-)
Ground
Any Continuity Present?
YES
Locate and
Repair Short in
Audio
Harness.
6560
To
Terminal
(+)
13 (PK/W) 6 (GY/W) 14 (V/BK) 5 (BN/W)
3
NO
Replace
Radio.
6601
3
6-12 2004 Touring: Sound System
YES
Replace
Radio.
NO
Disconnect Connector [42]. With
Switch Depressed, Check for
6601
Continuity at Connector [42B].
Switch
Position
Mode Up 4 (BN/W) 1 (PK/W) Mode Dn 4 (BN/W) 2 (GY/W) Mode In 4 (BN/W) 3 (V/BK)
Each Wire Pair Should be Less than
0.5 Ohms While Switch is Depressed
and Infinity While Switch is Open. Is It?
5
Locate and
Repair open
or Replace
Harness.
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
From
TerminalToTerminal
YES
Audio
6561
NO
Replace
Mode Switch
or Repair
Switch Wiring.
6627
HOME

Test 6.5 (Part 4 of 4)

SIDECAR MODE CONTROL INOPERATIVE: HARDWARE DIAGNOSIS
SHORT to VOLTAGE SHORT to GROUND
Disconnect Connectors [42B]
and [42C]. With Key ON, Check
for Power at Connector [42B].
From
(-)
Ground
Is Voltage Present?
YES
Replace Sidecar
Audio Harness or
Locate and
Repair Short to
Voltage.
6940
What Did Test 6.5 (Part 1 of 4)
To
Terminal
(+)
1 (PK/W) 2 (GY/W) 3 (V/BK) 4 (BN/W)
Disconnect Connector [42]. With
Sidecar Mode Switch Depressed, Check
for Continuity at Connector [42C].
Switch
Position
Mode Up 4 (BN/W) 1 (PK/W) Mode Dn 4 (BN/W) 2 (GY/W) Mode In 4 (BN/W) 3 (V/BK)
Each Wire Pair Should be Less than 0.5
Ohms While Switch is Depressed and
Infinity While Switch is Open. Is It?
Indicate?
NO
OPEN
From
TerminalToTerminal
Disconnect Connector [42B] and [42C].
65
With Key OFF, Check for Continuity to
Ground at Connector [42C].
6940
To
Terminal
1 (PK/W) 2 (GY/W) 3 (V/BK) 4 (BN/W)
From
Ground
Any Continuity Present?
YES
Replace Sidecar
Audio Harness or
Locate and Repair
Short to Ground.
NO
Go to Test 6.5
(Part 3 of 4).”
YES
2 5
Reconnect Connector [42]. Remove
Outer Fairing and Disconnect Connector
[28]. With Switch Depressed, Check for
Continuity at Connector [28B].
Switch
Position
Mode Up 5 (BN/W) 13 (PK/W) Mode Dn 5 (BN/W) 6 (GY/W) Mode In 5 (BN/W) 14 (V/BK)
Each Wire Pair Should be Less than 0.5
Ohms While Switch is Depressed and
Infinity While Switch is Open. Is It?
From
TerminalToTerminal
YES
Replace
Radio.
6601
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
NO
Locate and Repair Open in Audio Harness.
6561
Remove Sidecar Speaker Console. Disconnect
Connector [149] From Sidecar Speaker Amplifier.
Check Continuity as Follows:
FROM TO
Connector Terminal Connector Terminal
[149B]
YES
4
Replace
Sidecar
Amplifier.
NO
15 23 2 (GY/W) 22 3 (V/BK) 17 4 (BN/W)
Continuity Present?
6949
[42C]
1 (PK/W)
NO
Locate and
Repair Open or
Replace Sidecar
Audio Harness.
6940
2004 Touring: Sound System 6-13
6
HOME

RADIO SYMPTOM 3 6.6

GENERAL

Problem

No sound in one or more speakers (external).

Setup

Press the POWER button to turn the radio ON.
Press and hold the CB button to turn the Citizen Band radio OFF. Press and hold the INT button to turn the Intercom OFF.
Set fairing mounted Headset/Speaker Switch to
SPEAKER (red lamp illuminated).
Set radio frequency to known strong station.
Set Volume and Fader to Middle position on horizontal
bar graph display.
If performing sidecar diagnosis, rotate sidecar volume
control clockwise to middle or full volume position.

Functionality

Sound should be audible in all speakers. Is it?
Yes -
System is OK.
No -
See Test 6.6 (Part 1 of 3).

DIAGNOSTICS

Diagnostic Notes

The reference numbers below correlate with the circled num­bers in the Test 6.6 flow charts.
1. For input bit location see illustration inside flow chart.
2. If both motorcycle speakers and sidecar speakers are inoperative, first go to Te st 6.6 (Part 2 of 3).
3. Perform following: a.
Impedance Check:
measure impedance or resistance of the speaker voice coil. Place probes of ohmmeter on the speaker terminals and observe the reading. Reading must be 6-10 ohms. Replace the speaker if any other reading is observed.
b.
Cone Inspection:
damage. Replace the speaker if torn or warped. Check for binding voice coil. Remove speaker and place four fingers evenly across the face of the speaker cone. Very gently press inward evenly on the cone. The cone must move smoothly without binding. Release finger pressure. Cone must move outward smoothly. Replace the speaker if the cone does not move without binding.
4. Assumes Speaker Switch B input bit displays “0.”
5. Revalidate failure. Reconnect all connectors. If problem still exists, replace radio. If problem is gone, look for intermittents.
6. Use HARNESS CONNECTOR KIT (Part No. HD-41404), black pin probes and patch cord.
7. Use HARNESS CONNECTOR KIT (Part No. HD-41404), black socket probes and patch cord.
With ohmmeter set on R x 1,
Inspect the speaker cone for
Not Applicable to Classic/Road Glide Models
0=PTT 0 or 1 1=Break 1=ON 1=ON
HAND-
HELD MIC.
PTT
7
(BE/Y)
6-14 2004 Touring: Sound System
AVC
VEHICLE
SPEED
SIGNAL
6
(W/GN)
Internal
VOX
BREAK
5
Figure 6-14. Diagnostic Mode Group 2 Matrix
CB
SQUELCH
BREAK
4
Internal
INTERCOM
OFF/ON
SWITCH
3
Internal
OFF/ON SWITCH
Internal
CB
2
10=Headset 11=Speaker 01=Center
SPEAKER
SWITCH
“B”
1
(BN/O)
SPEAKER
SWITCH
“A”
0
(V/O)
HOME

Test 6.6 (Part 1 of 3)

NO SOUND IN ONE OR MORE SPEAKERS/SIDECAR SPEAKERS: SOFTWARE DIAGNOSIS
Is Vehicle Ultra or
Classic/Road Glide?
2
Classic/Road GlideUltra
Does Any
Speaker Work?
YES
Optional Side-
car Speakers
Inoperative?
YES
Go to Test 6.6
(Part 3 of 3).
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
NO
Go to Test 6.6
(Part 2 of 3).
Test 6.6 (Part 2 of 3).
Go to
NO
Enter Diagnostic Mode 2 by
Holding Any Two Preset
Buttons and Turning Igni-
tion Switch to ON. Then
Push LO/DX Button Once
to Obtain “d2” in LCD.
Are Both Speaker Switch A
1
and Speaker Switch B Dis-
played in LCD as “1?”
YES
1
Is Handheld Micro-
phone PTT Displayed
in LCD as “1?”
YES
1
Is Intercom ON/OFF
Switch Displayed in
LCD as “0?”
YES
1
Is CB ON/OFF
Switch Displayed
in LCD as “0?”
NO
Go to Test 6.6
(Part 2 of 3).
NO
Go to Test 6.17
(Part 2 of 2).
NO
Replace
Radio.
6601
Speaker
Switch B
Speaker
Switch A
Figure 6-15. Speaker Switch B and
Speaker Switch A Input Bits
f2122x8x
1
Test 6.6 (Part 2 of 3).
YES
Go to
NO
Replace
Radio.
6601
2004 Touring: Sound System 6-15
HOME

Test 6.6 (Part 2 of 3)

NO SOUND IN ONE OR MORE SPEAKERS: HARDWARE DIAGNOSIS
Do Any
Speakers
Work?
Measure Voltage at
Speaker Leads With
Reference to Ground.
3
YES
5
Replace
Radio.
Front
Speaker.
YES
Individual Speakers Inoperative Speaker Switch Malfunction
Is 5-7 volts DC
Present?
YES
Perform Speaker Test. Speaker OK?
NO
Replace
Speaker.
6601
Rear
Speaker.
6605 6606
4
NO
Connect Breakout Box to Harness Only, Leaving Radio Disconnected. Check for
Continuity as Follows:
Speaker
Each Wire Should be Less than 0.5 Ohms.
5
Wire
Color
GY/R [27B] 18
Front Right
L.GN/BK [27B] 1
Front Left
Rear Right
Rear Left
W/O [27B] 16
L.GN/W [27B] 17
GN [28B] 11
L.GN/BN [28B] 4
W/BN [28B] 3
BN [28B] 10
Is It?
YES
Replace
Radio.
6601
Connector Terminal
NO
Locate and
Repair Open
in Wire.
NO
With Ignition Switch ON,
Measure Voltage Between
BN/O Wire on Connector [105]
(While Connected) and Ground. Voltage Must Approxi­mate Battery Voltage. Does It?
YES
5
Replace
Radio.
6601
Replace
NO
Disconnect Connector [105].
Repeat Voltage Test on BN/O
Wire in Connector [105A]. Voltage Must Approximate
Battery Voltage. Does It?
YES
Switch.
5192
Locate and Repair
Grounded BN/O
Wire Between
Connectors [105A]
and [27B].
YES
NO
Disconnect Connec-
tor [27B]. Measure
Continuity to Ground
on BN/O Wire in
Connector [105A].
Continuity Present?
6531
5
NO
Replace
Radio.
6601
Front
Speaker.
6532
Rear
Speaker.
6561
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
Table 6-4. Wire Harness Connectors
NO.
[27] Radio All 23-Place Amp (Black) Inner Fairing- Back of Radio (Right Side)
[105]
6-16 2004 Touring: Sound System
DESCRIPTION MODEL TYPE LOCATION
Fairing Cap Switches FLHTC/U 12 - Place Multilock
Inner Fairing - Below Upper Fork Bracket
(Right Side)
Instrument Nacelle Switches FLTR 12 - Place Multilock Inside Instrument Nacelle (Under Bezel)
HOME

Test 6.6 (Part 3 of 3)

NO SOUND IN ONE OR MORE SIDECAR SPEAKERS: HARDWARE DIAGNOSIS
Do Any Sidecar
Speakers Work?
YES
Check for Continuity Between Each Speaker Terminal
and Connector [149B] as Follows:
FROM TO
Speaker
Amplifier
input/Output
Speaker/
Connector
Terminal Terminal Connector
Left + OUT Speaker Lt. BE/W 9 Left - OUT Speaker Lt. BE/BK 1 Right + OUT Speaker Lt. GN/W 7 Right - OUT Speaker Lt. GN/BK 8 Left + IN [42D] 5 BN 3 Left - IN [42D] 6 W/BN 2 Right + IN [41D] 5 GN 5 Right - IN [41D] 6 Lt. G/BN 4
Continuity Present?
NO
Locate and
Repair Open or
Replace Sidecar
Audio Harness.
6943
6940
Test Speakers. Speakers OK?
YES
Replace
Sidecar
Amplifier.
6949
YES
NO
Replace
Sidecar
Speaker.
6
6
[149B]
Check for Power on [149B] at Te r minal 21 (+) and Terminal
20 (-). With Ignition Switch ON,
Measure Voltage. Is Battery
Voltage Present?
YES
Check for Continuity Between Connector [149B] and
Rear Speaker Connectors [41] and [42] as Follows:
FROM TO
Speaker Connector Terminal Terminal Connector
Left + Left - 6 W/BN 2 Right + Right - 6 Lt. G/BN 4
6
[42D]
[41D]
YES
Replace
Sidecar
Amplifier.
5 BN 3
5 GN 5
Continuity Present?
Locate and
Repair Open or
Replace Sidecar
6949
Audio Harness.
NO
NO
[149B]
Check for Continu-
6940
ity to Ground on BK
Wire of Connector
7
Between Connector [149B]
Te r minal 21 and Connector [53D] O/V Wire. Also Check for Continuity Between Con-
nector [149B] Terminal 20
and Connector [53D] BK
Wire. Continuity Present on
YES
[53A]. Continuity
Present?
NO
Check for Continuity
Both Wires?
NO
Locate and
Repair Open or
Replace Sidecar
Audio Harness.
6
6940
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
YES
Do Brake
Lights Work?
YES
Locate and Repair Open on O/V Wire.
NO
Locate and Repair Open in Ground Circuit.
6561
NO
Check for
Blown Fuse.
Replace if Nec-
6561
essary.
5145
2004 Touring: Sound System 6-17
HOME

RADIO SYMPTOM 4 6.7

GENERAL

Problem

Automatic volume control (AVC) inoperative.

Setup

Press the POWER button to turn the radio ON.
Press and hold the CB button to turn the Citizen Band
radio OFF. Press and hold the INT button to turn the Intercom OFF.
Set fairing mounted Headset/Speaker Switch to
SPEAKER (red lamp illuminated).
Set radio frequency to known strong station. Set Volume and Fader to Middle position on horizontal
bar graph display.

Functionality

To compensate for higher background noise, volume should increase with increasing motorcycle speed (most evident above 40 MPH). Does it?
Yes -
Since AVC function is not as obtrusive as that seen in previ­ous model years, providing a very smooth transition from no AVC effect up to full AVC effect, it may be most easily observed in the headsets (Ultra models only). To ramp the AVC up or down, that is, to change the rate of volume increase, see Automatic Volume Control (AVC) Adjustment below.
System is OK.
No -
See Test 6.7 (Part 1 of 2).
NOTE

DIAGNOSTICS

Automatic Volume Control (AVC) Adjustment

Active in CB, INTERCOM and music, Automatic Volume Con­trol (AVC) automatically adjusts volume level to compensate for ambient noise associated with motorcycle speed. Since wind and road noise is less of a factor with headset speakers, headset and external speakers are provided with separate AVC schedules.
AVC Adjustment Mode
f2124x8x
Figure 6-16. Adjust Automatic Volume Control
If the AVC does not adequately compensate for ambient noise (or if it overcompensates), adjust as follows:
1. Push any two Preset buttons on the front panel of the radio. With the buttons depressed, turn the Ignition/Light Key Switch to IGNITION. Diagnostic Group 1 appears on the LCD display, as indicated by the “d1” in the lower por­tion.
2. Push the LO/DX button on the front panel of the radio three times to sequence to the model year configuration screen. “Press 1 for bikes before MY2004, press 2 for MY2004 and later” is displayed in the upper portion of the LCD display, while the current selection is displayed in the lower portion. If the number displayed is not cor­rect, simply change the display by pressing the appropri­ate preset button. Entering the wrong digit will adversely affect AVC operation.
3. Push the LO/DX button two more times to sequence to the AVC adjustment screen. The letters “AVC” are dis­played in the upper portion of the LCD display, while the automatic volume level number appears in the lower por­tion. See Figure 6-16.
4. To ramp the AVC up, press the Mode Select Switch on the right handlebar in an upward direction (UP). To ramp the AVC down, press the switch in a downward direction (DN). Although the factory presets the volume level at number “2,” it is adjustable from “0” (AVC least aggres­sive) to “4” (AVC most aggressive). Any adjustment affects the AVC schedules of both headset and external speakers.
5. After making the desired change, continue pushing the LO/DX button until the system reverts back to normal radio operation. The Diagnostic Mode also can be exited by simply turning the Ignition/Light Key Switch to OFF.
Automatic Volume Level
6-18 2004 Touring: Sound System
HOME
Enter Diagnostic Mode 2.
Does AVC Bit in LCD Dis­play Alternate Between “0” and “1” When Rear Wheel
is Rotated.
YES
NO
Go to Test 6.7
(Part 2 of 2)
Replace
Radio.
6601
Test Ride Above
40 MPH. Does
Volume Increase
With Speed?
No Problem. See Auto-
matic Volume Control
(AVC) Adjustment to
Change Rate of Volume
Increase.
NO
YES
1
2
Change selection to number 2. See step 2 under Automatic Vol-
ume Control (AVC)
Adjustment.
Does Model Year
Configuration
Screen Display 1
or 2?
1 2
AVC Vehicle
Speed Signal
f2122x8x

Diagnostic Notes

Test 6.7 (Part 1 of 2)

The reference numbers below correlate with the circled num­bers in the Test 6.7 flow charts.
1. The circuit that recognizes the vehicle speed signal is the same one that controls the AVC. If the bit alternates between “0” and “1,” then the AVC is functioning as designed.
2. Connect Speedometer Tester (HD-41354) to speedome­ter sensor connector [65] located under the seat (3-place Deutsch). Enter a speed greater than 40 MPH (see table 2-7), and observe speedometer needle and radio vol­ume. Volume should begin to increase around 40 MPH and further increase as indicated speed rises above 40 MPH.
3. To enable Diagnostic Mode, see 2.3 SPEEDOMETER
SELF DIAGNOSTICS.
4. Install BREAKOUT BOX (Part No. HD-44608). See Sec­tion 6.3 BREAKOUT BOX, INSTALLATION.
5. Use HARNESS CONNECTOR KIT (Part No. HD-41404), black pin probe and patch cord.
AUTOMATIC VOLUME CONTROL (AVC) INOPERATIVE: SOFTWARE DIAGNOSIS
Figure 6-17. LCD Input Bit Display
2004 Touring: Sound System 6-19
HOME

Test 6.7 (Part 2 of 2)

AUTOMATIC VOLUME CONTROL (AVC) INOPERATIVE: HARDWARE DIAGNOSIS
3
Perform speedometer self­diagnostics in Section 2.3. Is P0501 or P0502 set?
YES
See P0501/P0502.
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
Disconnect ECM connector [78B].
4
Disconnect connector [27]. Con­nect Breakout Box. Measure volt­age at Terminal 9. Is voltage present?
Locate and repair
short to voltage on
W/GN wire.
NO
YES
Measure continuity to ground from Te rminal 9 on Breakout Box. Is continuity present?
6531
Locate and repair
short to ground on
W/GN wire.
NO
YES
6531
NO
Check continuity between Termi­nal 9 on Breakout Box and con­nector [65B], terminal B. Is continuity present?
YES
Replace
radio.
6601
Locate and
repair open
on W/GN
5
NO
wire.
6532
Table 6-5. FLHTC/U Wire Harness Connectors
NO.
[27] Radio 23-Place Amp (Black) Inner Fairing- Back of Radio (Right Side)
[65] Speedometer Speed Sensor 3-Place Deutsch
[78] ECM 36-Place Packard Under Right Side Cover
6-20 2004 Touring: Sound System
DESCRIPTION TYPE LOCATION
Under Right Side Cover
(Behind Electrical Bracket)
HOME
1
Less than 1 ohm
on X1 scale
2
Less than 1 ohm
on X1 scale
3
Infinite on
X1000
scale
f1859xed
Antenna
OK?
YES
NO
Repair/Replace
Antenna.
Replace
Radio.
Replace
Mast.
Replace Antenna
Cable.
6601
6617
6609

RADIO SYMPTOM 5 6.8

GENERAL

Problem

Poor stereo reception.

Setup

Press the POWER button to turn the radio ON. Select AM mode.
Set LO/DX Switch to LO(CAL).
Select SEEK function and use MODE CONTROL SWITCH to select station with strong signal.

Functionality

Radio should lock onto strong station. Does it?
Yes -
System is OK.
No -
See Radio Antenna Test below. If antenna passes
test, continue with the Test 6.8 flow chart.

Test 6.8

POOR STEREO RECEPTION
Figure 6-18. Antenna Test Hookup

DIAGNOSTICS

Radio Antenna Test

A faulty antenna can cause poor reception. Check it in three steps after cleaning the mast.
1. See Figure 6-18. Set your ohmmeter to the X 1 scale and
2. Using the same scale, connect the leads as shown. If the
3. Set the meter to the X 1,000 scale and connect the leads
connect the leads as shown. If the reading is more than 1 ohm, replace the antenna or cable. If less than 1 ohm, proceed to Step 2.
reading is greater than 1 ohm, replace the antenna or cable. If less than 1 ohm, proceed to Step 3.
as shown. If the reading is not infinite, replace the antenna or cable. If replacement parts are necessary, retest after installation of new parts.
2004 Touring: Sound System 6-21
HOME

RADIO SYMPTOM 6 6.9

GENERAL

Problem

No power.

Setup

Tu rn the Ignition/Light Key Switch to IGNITION.

Functionality

The radio LCD should illuminate. The LCD should display the time or an operational mode (radio, CD, etc.), depending on the last state of the POWER button on the radio front panel. The radio should toggle between the time display and an operational mode when the POWER button is repeatedly pushed. Does it?
Yes -
System is OK.
No -
See Test 6.9 (Part 1 of 2).

DIAGNOSTICS

Diagnostic Notes

f2203x8x
Figure 8-19. Fuse Block (FLTR, FLHTC/U)
3. Install BREAKOUT BOX (Part No. HD-44608). See Sec­tion 6.3 BREAKOUT BOX, INSTALLATION.
4. Revalidate failure. Reconnect all connectors. If problem still exists, replace radio. If problem is gone, look for intermittents.
5. Use HARNESS CONNECTOR KIT (Part No. HD-41404), black pin probes and patch cord.
Radio Power
O/BE
Radio Memory
R/O
The reference numbers below correlate with the circled num­bers in the Test 6.9 flow charts.
1. See Test 6.9 (Part 1 of 2).
2. Perform tests to ensure that battery is fully charged.
6-22 2004 Touring: Sound System
HOME

Test 6.9 (Part 1 of 2)

NO POWER: SOFTWARE DIAGNOSIS
Does LCD Lighting
Illuminate?
YES
Does Time Display
Appear in LCD?
YES
Push Power Button on
Radio Front Panel.
Did Radio Display
Change to Operational
Mode (i.e., Radio,
CD, Etc.)?
YES
Power
OK.
Access Radio
Diagnostic Mode
1. Were You Successful?
With No Switches
Active, Are All Five
Input Bits in LCD
Displayed as “1?”
NO
YES
YES
NO
Does Opera-
tional Mode
Appear in LCD?
YES
Power
OK.
NO
Replace
Radio.
6601
NO
Replace
Radio.
6601
NO
Do Other Lights
Illuminate?
YES
Go to Test 6.9
(Part 2 of 2).
NO
NO
Check Battery.
Charge or
Replace.
Push Each of the Switches in the Left Hand Column While Observing
the LCD Display. Match Your Observations to the Table Below.
Push
Switch
Mode Up OK R0 R0 or C4 Rear Vol. - OK R1 R1 or C3 SQ - OK R2 R2 or C2 Audio - OK R0 R0 or C1 Audio + OK R0 R0 or C0
(1/0) = OK
to Ground
Do the Switches Work OK?
YES
Replace
Radio.
LCD Display
0 = Short
6601
(or Open Circuit Between Lines
When Switch Closed Equals “0”)
Go to Corresponding
Hardware Diagnosis for
Switch That is Inoperative.
After correction of problem, refer to SETUP and
1 = Short to Voltage
NO
FUNCTIONALITY to verify proper operation.
Input Bit on Cx Line Displaying “0” in LCD is Grounded.
See Short to Ground in Associated Hardware Chart.
Cx Line Hardware Chart
C0, C1, C2 Audio Control Inoperative C3 Rear Headset Volume/PTT Inoperative
C4
Mode Control Inoperative (if Front Mode Control OK, See Rear)
2004 Touring: Sound System 6-23
HOME

Test 6.9 (Part 2 of 2)

NO POWER: HARDWARE DIAGNOSIS
1
Check Fuses.
Are Fuses OK?
2
YES
3
Remove Outer Fairing. Connect
Breakout Box leaving [27B] dis­connected from Radio. Check for Resistance to Battery Ground at Te r minals 11 and 19 (BK/GN) of Connector [27B]. Is Continuity to
Ground 1 Ohm or Less?
YES
With Key ON or OFF,
Check for Voltage at Te rminals 10 and 20
(R/O) of Connector
[27B]. Battery Voltage
Present?
YES
With Key ON, Check for
Power at Terminal 12
(O/BE) of Connector
[27B]. Battery Voltage
Present?
YES
4
Replace
Radio.
6601
5
Check for Voltage
(O/BE) of Connec-
Voltage Present?
NO
With Key ON,
at Terminal 9
tor [1B]. Battery
NO
With Key ON or
OFF, Check for Volt-
age at Terminal A (R/O) of Connector [15B]. Battery Volt-
age Present?
YES
Locate and
Repair Open in
Interconnect
Harness.
6532
5
NO
Locate and
Repair Open
in Main Har-
ness.
5028
NO
NO
Replace Fuse. Did Fuse Blow
Again?
YES
Replace Fuse.
Disconnect Connector
[27]. Turn ignition ON.
Did Fuse Blow Again?
YES
Replace Fuse.
Disconnect Connector
[1]. Turn ignition ON.
Did Fuse Blow Again?
YES
Locate and
Repair Short to
Ground
Between
Fuse and Con-
nector.
5028
NO
System
OK.
NO
Replace
Radio.
6601
NO
Locate and
Repair Short to
Ground Between
Connectors [1]
and [27].
6531
YES
Locate and
Repair Open in
Interconnect
Harness.
6532
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
NO
Locate and
Repair Open in
Main Harness.
5028
Check for Resistance
at Terminal on Top of
Fork Bracket. Is Conti-
nuity to Battery Ground
1 Ohm or Less?
YES
Locate and
Repair Open
in Intercon-
nect Harness.
6532
NO
Locate and
Repair Open in
Ground Circuit
Between Top Fork Bracket
and Frame.
5038
Table 6-6. Wire Harness Connectors
NO. DESCRIPTION MODEL TYPE LOCATION
Main to Interconnect
[1]
Harness
[27] Radio All 23-Place Amp (Black) Inner Fairing- Back of Radio (Right Side)
6-24 2004 Touring: Sound System
FLHTC/U 12-Place Deutsch (Black) Inner Fairing - Right Radio Support Bracket
FLTR 12-Place Deutsch (Black) Inner Fairing - Below Radio (Left Side)
HOME
CAUTION

RADIO SYMPTOM 7 6.10

GENERAL

Problem

CD will not eject.

Setup

Press the POWER button to turn the radio ON.

Functionality

CD should eject when EJECT button is pushed while radio is in either CD or radio mode. Does it?
Yes - System is OK.
No - See Test 6.10 (Part 1 of 2).

DIAGNOSTICS

Diagnostic Notes

The reference number below correlates with the circled num­bers in the Test 6.10 flow charts.
Do not force mechanism or radio damage will occur.
1. If ejection does not work, contact your Radio Sound rep­resentative.
2004 Touring: Sound System 6-25
HOME

Test 6.10 (Part 1 of 2)

CD WILL NOT EJECT: SOFTWARE DIAGNOSIS
Does EJECT Button Have
Any Effect? In Other Words,
Does EJECT Button Cause
CD to Move or LCD to
Change?
YES
Go to
Test 6.10 (Part 2 of 2).
If CD Successfully
Removed, Will CD Unit
Now Operate Correctly?
YES
System
OK.
NO
Replace
Radio.
Test 6.10 (Part 2 of 2).
If CD Successfully
Removed, Will CD Unit
Now Operate Correctly?
YES
System
OK.
6601
Mode “d1.” Are All
Input Bits Displayed
Does Input Bit C2
Toggle Between “1”
and “0” When EJECT
Button is Pushed?
YES
Go to
Replace
Radio.
NO
Enter Diagnostic
in LCD as “1?”
YES
NO
6601
NO
Check Other C2 Functions (Preset 3, Audio In, Squelch -).
Did They Work?
YES
Go to
Test 6.10 (Part 2 of 2).
If CD Successfully
Removed, Will CD Unit
Now Operate Correctly?
NO
Other Symptoms
Present?
YES
Diagnose
Other
Symptoms.
NO
Go to Hardware
Diagnosis for
That Function.
NO
Go to
Test 6.10 (Part 2 of 2).
If CD Successfully
Removed, Will CD Unit
Now Operate Correctly?
YES
System
OK.
NO
Replace
Radio.
6601
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
6-26 2004 Touring: Sound System
YES
System
OK.
NO
Replace
Radio.
6601
HOME

Test 6.10 (Part 2 of 2)

CD WILL NOT EJECT: HARDWARE DIAGNOSIS
Does Eject Button Function Per
Test 6.10 (Part 1 of 2)?
1
Refer Customer to
Owner’s Manual for
Proper Operation.
YES
NO
Replace Radio. See
2004Touring Service Manual
(Part Number 99483-04).
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
6601
2004 Touring: Sound System 6-27
HOME

RADIO SYMPTOM 8 6.11

GENERAL

Problem

No sound in one or more headsets/microphone inoperative.

Setup

Press the POWER button to turn the radio ON.
Set fairing mounted Headset/Speaker Switch to HEAD-
SET.
Press and hold the CB button to turn the Citizen Band
radio OFF. Press and hold the INT button to turn the Intercom OFF.
Set Front and Rear Volume Control to Middle position on
horizontal bar graph display.
Set radio frequency to known strong station.

Functionality

Sound should be audible in all headsets. Is it?
Yes - System is OK.
No - See Test 6.11 (Part 1 of 2).

DIAGNOSTICS

Diagnostic Notes

The reference numbers below correlate with the circled num­bers in the Test 6.11 flow charts.
1. Install BREAKOUT BOX (Part No. HD-44608). See Sec­tion 6.3 BREAKOUT BOX, INSTALLATION.
2. BE/Y Wire for Handheld PTT is also part of front Inter­connect Harness.
1. Microphone input
2. Speaker ground
3. Right speaker positive
4. Microphone ground
5. Left speaker positive
6. Shield (ground)
7. Handheld PTT
7
3
f1355x8x
Figure 6-20. 7-place DIN Connector: Socket Side
Index
groove
6
1
4
5
2
Not Applicable to Classic/Road Glide Models
0=PTT 0 or 1 1=Break 1=ON 1=ON
HAND-
HELD MIC.
PTT
7
(BE/Y)
AVC
VEHICLE
SPEED
SIGNAL
6
(W/GN)
VOX
BREAK
5
Internal
Figure 6-21. Diagnostic Mode Group 2
CB
SQUELCH
BREAK
4
Internal
INTERCOM
OFF/ON SWITCH
3
Internal
OFF/ON
SWITCH
CB
2
Internal
10=Headset 11=Speaker 01=Center
SPEAKER
SWITCH
“B”
1
(BN/O)
SPEAKER
SWITCH
“A”
0
(V/O)
6-28 2004 Touring: Sound System
HOME

Test 6.11 (Part 1 of 2)

NO SOUND IN ONE OR MORE HEADSETS/MICROPHONE INOPERATIVE: SOFTWARE DIAGNOSIS
Does Any
Headset Work?
Replace Inoperative
Headset With Known
Working Headset.
Does It Work?
YES
Replace
Headset.
YES
NO
Go to
Test 6.11 (Part 2 of 2)
NO
Enter Diagnostic Mode 2 by Holding Any
Tw o Preset Buttons and Turning Ignition Switch to ON. Then Push LO/DX Button
Once to Obtain “d2” in LCD.
Are Speaker Switch B and Speaker
Switch A Displayed in LCD as “10?”
YES
Is Handheld Micro-
phone PTT Displayed
in LCD as “1?”
YES
Is Intercom ON/OFF
Switch Displayed in
LCD as “0?”
YES
Is CB ON/OFF
Switch Displayed
in LCD as “0?”
NO
Go to Test 6.11
(Part 2 of 2)
NO
Go to Test 6.17
(Part 2 of 2).
NO
Replace
Radio.
6601
NO
Replace
Radio.
6601
NO
Go to Test 6.11
(Part 2 of 2).
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
YES
Replace Inoperative
Headset With Known
Working Headset.
Does It Work?
YES
Replace
Headset.
Table 6-7. FLHTCU Wire Harness Connectors
NO. DESCRIPTION TYPE LOCATION
[15] Main to Interconnect Harness 4-Place Packard Inner Fairing - Right Fairing Bracket [27] Radio 23-Place Amp (Black) Inner Fairing- Back of Radio (Right Side) [28] Radio 23-Place Amp (Gray) Inner Fairing- Back of Radio (Left Side)
[105] Fairing Cap Switches 12-Place Multilock Inner Fairing- Beneath Radio (Right Side)
2004 Touring: Sound System 6-29
HOME

Test 6.11 (Part 2 of 2)

NO SOUND IN ONE OR MORE HEADSETS/MICROPHONE INOPERATIVE: HARDWARE DIAGNOSIS
FRONT HEADSET or
HANDHELD MICROPHONE
Remove Outer Fairing. Connect
Breakout Box leaving Connector [27] and Connector [28] Disconnected from Radio. Check for Continuity as Follows:
FROM TO
Connector Terminal
13 22 26
[28B]
[27B] 2 7
YES
Replace
Radio.
2 Tab (Shield)
95 22 1 23 4
Is Continuity Present?
Check for Continuity as Follows:
6601
Connector Terminal
Front
Headset DIN
NO
FROM TO
22 11
27
[28B]
[27B] 2 6
Is Continuity Present?
19
23 10
98
1
Connector
[53B]
Speaker Switch Malfunction
BOTH HEADSETS
1
Remove Outer Fairing. Connect Breakout Box leaving Connector [27]
Disconnected from Radio.
Check Continuity Between
Te rminal 13 of Connector
[27B] and Ground.
Continuity Present?
YES
Replace
Radio.
6601
YES
NO
With Connector
[105] Connected,
Check for Continu-
ity to Ground on
BK/GN Wire of
Connector [105].
Continuity Present?
REAR HEADSET
1
Remove Outer Fairing. Connect
Breakout Box leaving Connector [28]
Disconnected from Radio. Check for
Continuity as Follows:
FROM TO
Connector Terminal
[28B]
Is Continuity Present?
YES
Replace
Radio.
NO
6601
Headset DIN
21 1 18 2 16 3
84
17 5
2
Repair Open in
Audio Harness.
Rear
NO
Locate and
6561
YES
Replace Head-
set Harness.
6616
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
NO
Locate and Repair Open in Audio Harness.
6561
Check Continuity
Between Terminal
13 of Connector [27B] and BN/O Wire of Connector [105A].
Continuity Present?
YES
Replace Speaker
Switch.
NO
Repair
Open in
BN/O Wire.
65325192
Check for Continu-
ity to Ground on
BK/GN Wire of
Connector [15B].
Continuity Present?
YES
Locate and Repair
Open in BK/GN
Wire Between Con-
nector [105A] and
Connector [15A].
6532
NO
Inspect BK/GN
Ground Terminal in
Front of Battery.
Tighten and/or
Repair as Necessary.
If Ground Connector is Good, Locate and
Repair Open in BK/
GN Wire Between
Connector [15B] and
Ground Terminal in
Main Wire Harness.
5038
6-30 2004 Touring: Sound System
HOME
MODE UP
FF
REAR
VOLUME
UP
AUDIOINAUDIO-AUDIO
+
MODE DN
RW
REAR
VOLUME
DOWN
EJECT LO/DX
RADIO
POWER
MODE
IN
PTT
SQUELCH
DOWN
SQUELCHUPSEEK
SCAN
NOT
USED
PRESET 4PRESET 3PRESET 2PRESET
1
C4
(BN/W)C3(O/BK)C2(BN/BK)C1(GY/GN)CO(GN/BE)
RO
(PK/W)
R1
(GY/W)
R2
(V/BK)
R3
(INT)
Not Applicable to Classic/Road Glide Models
Cx = C0 thru C4. Rx = R0 thru R3.
C3
f2123x8x

RADIO SYMPTOM 9 6.12

GENERAL

Problem

Rear headset volume/PTT inoperative.

Setup

Press the POWER button to turn the radio ON.
Set fairing mounted Headset/Speaker Switch to HEAD-
SET.
Press and hold the CB button to turn the Citizen Band
radio OFF. Press and hold the INT button to turn the Intercom OFF.
Set radio frequency to known strong station.

Functionality

Figure 6-22. Diagnostic Mode Group 1 Switch Matrix
Adjust the volume with the Audio Control Switch on the rear right speaker box. Stereo audio should be present in the headset. Push the switch upward (+) to raise the volume, downward (-) to lower the volume. The front panel LCD annunciates rear volume level through a horizontal bar graph display. The display reverts to the time of day approximately two seconds after the switch is released. Pressing PTT while CB is OFF activates Intercom microphone. Pressing PTT while CB is ON activates CB transmitter.
Are these your observations?
Yes - System is OK.
No - See Test 6.12 (Part 1 of 3).

DIAGNOSTICS

Diagnostic Notes

The reference numbers below correlate with the circled num­bers in the Test 6.12 flow charts.
1. Install BREAKOUT BOX (Part No. HD-44608). See Sec­tion 6.3 BREAKOUT BOX, INSTALLATION.
Figure 6-23. Rear Headset Volume/PTT Switch Input Bit
2. Revalidate failure. Reconnect all connectors. If problem still exists, replace radio. If problem is gone, look for intermittents.
3. Use HARNESS CONNECTOR KIT (Part No. HD-41404), black pin probes and patch cord.
4. Use HARNESS CONNECTOR KIT (Part No. HD-41404), black socket probes and patch cord.
2004 Touring: Sound System 6-31
HOME

Test 6.12 (Part 1 of 3)

REAR HEADSET VOLUME/PTT INOPERATIVE OR SIDECAR PTT INOPERATIVE: SOFTWARE DIAGNOSIS
Enter Diagnostic Mode by Pressing Any Two Pre­set Buttons While Turning
Ignition Switch to On.
Look at Input Bit C3 in LCD
Display. See Figure 6-23. Does the Input Bit Display
“0” With the Switches Open?
YES
Move to Hardware Chart to Find Short to Ground on Wire Where
Corresponding Input Bit Displays “0”
(With No Switches Depressed).
Rear Headset Volume/PTT
Switch
Position
Vol +
PTT
Switch
Position
PTT C3 O/BK
Input
Bit
C3 O/BKVol -
Sidecar PTT
Input
Bit
Wire
Color
Wire
Color
Exercise All Three Posi-
tions of REAR VOLUME/
PTT SWITCH or Single Position of SIDECAR PTT SWITCH. Does the Corre-
sponding Input Bit Toggle
Between “1” and “0” For
Each Switch Position?
HARDWARE CHART CONTINUE WITH
Rear Headset Volume/PTT Test 6.12 (Part 2 of 3) Sidecar PTT Test 6.12 (Part 3 of 3)
NO
YES
Switch and
Wiring are OK.
Replace Radio.
6601
0 1
Move to Hardware Chart to Find Short to Ground on Wire Where
Corresponding Input Bit Displays “0.”
Rear Headset Volume/PTT
Switch
Position
Vol +
Vol - GY/W
PTT V/BK
Switch
Position
PTT C3 V/BK
Input
Bit
C3
Sidecar PTT
Input
Bit
NO
Is it a “0” or a “1”
While Switch Posi-
tion is Activated?
Wire
Color
PK/W
Wire
Color
Does the Preset
4 Button Work?
YES
Move to
Hardware Chart
to Find Open at
Bold Asterisk.
NO
Move to Hardware Chart to Find
Short to Voltage on Wire Where
Corresponding Input Bit Displays “1.”
Rear Headset Volume/PTT
Switch
Position
Vol +
Vol - GY/W PTT V/BK
All Positions O/BK
Switch
Position
PTT C3 V/BK
Input
Bit
C3
Sidecar PTT
Input
Bit
Wire
Color
PK/W
Wire
Color
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
Table 6-8. FLHTCU Wire Harness Connectors
NO. DESCRIPTION TYPE LOCATION
[28] Radio 23-Place Amp (Gray) Inner Fairing- Back of Radio (Left Side)
[41]
Rear Right Speaker/Passenger Controls
6-32 2004 Touring: Sound System
6-Place Mini-Deutsch (Black) Inside Rear Right Speaker Box
HOME

Test 6.12 (Part 2 of 3)

REAR HEADSET VOLUME/PTT INOPERATIVE: HARDWARE DIAGNOSIS
What Did Test 6.12 (Part 1 of 3)
SHORT to VOLTAGE SHORT to GROUND
Remove Outer Fairing. Connect Breakout Box
leaving Connector [28B] Disconnected from
Radio. With Key ON, Check for Power at
1
Locate and
Repair Short in
Harness.
Connector [28B].
From (-) To Terminal (+)
Ground
YES
Audio
13 (PK/W) 6 (GY/W) 14 (V/BK) 12 (O/BK)
Is Voltage Present?
With Switch Depressed, Check for
6560
Continuity at Connector [28B].
Switch
Position
Vol. Up 12 (O/BK) 13 (PK/W) Vol. Dn 12 (O/BK) 6 (GY/W)
PTT 12 (O/BK) 14 (V/BK)
Each Wire Pair Should be Less than 0.5
Ohms While Switch is Depressed and
Infinity While Switch is Open. Is It?
*
TerminalToTerminal
Indicate?
NO
OPEN
From
Remove Outer Fairing. Connect Breakout
Box leaving Connector [28B] Disconnected
from Radio. With Key OFF, Check for Continu-
ity to Ground at Connector [28B].
From (-) To Terminal (+)
Ground
Any Continuity Present?
1
*
13 (PK/W) 6 (GY/W) 14 (V/BK) 12 (O/BK)
YES
Locate and
Repair Short in
Audio
Harness.
At some point in the Software flow chart you may be instructed to jump directly to the box marked by the asterisk. Disregard the asterisk (but not the instruction box) if your normal progression through the chart brings you to this location.
2
6560
NO
Replace
Radio.
6601
YES
2
Replace
Radio.
6601
Disconnect Connector [41]. With
Switch Depressed, Check for
Continuity at Connector [41B].
Switch
Position
Vol. Up 4 (O/BK) 1 (PK/W) Vol. Dn 4 (O/BK) 2 (GY/W)
PTT 4 (O/BK) 3 (V/BK)
Each Wire Pair Should be Less than
0.5 Ohms While Switch is Depressed
and Infinity While Switch is Open. Is It?
3
YES
Locate and
Repair Open or
Replace Audio
Harness.
NO
From
TerminalToTerminal
NO
Replace Rear
Volume/PTT
Switch or Repair
Switch Wiring.
6561
6627
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
2004 Touring: Sound System 6-33
HOME

Test 6.12 (Part 3 of 3)

SIDECAR PTT INOPERATIVE: HARDWARE DIAGNOSIS
What Did Test 6.12 (Part 1 of 3)
SHORT to VOLTAGE SHORT to GROUND
Disconnect Connector [41B] and
[41C]. With Key ON, Check for Power
at Connector [41C].
YES
6561
To
Terminal
(+)
3 (V/BK) 4 (O/BK)
2
NO
Replace
Radio.
From
(-)
Ground
Is Voltage Present?
1
*
Reconnect Connector [41].
Remove Outer Fairing. Connect
Breakout Box leaving Connector
[28B] Disconnected from Radio. Check for Voltage at Terminals 12 (O/BK) and 14 (V/BK) of Connec-
tor [28B]. Is Voltage Present?
YES
Locate and
Repair Short To
Voltage or
Replace Audio
Harness.
At some point in the Software flow chart you may be instructed to jump directly to the box marked by the asterisk. Disregard the asterisk (but not the instruction box) if your normal progression through the chart brings you to this location.
4 4
With Sidecar PTT Switch Depressed,
Check for Continuity at Connector [41C].
Switch
Position
PTT 4 (O/BK) 3 (V/BK)
Resistance Should be Less than 0.5
Ohms While Switch is Depressed and
Infinity While Switch is Open. Is It?
6601
Indicate?
NO
OPEN
*
From
TerminalToTerminal
YES
2
Replace
Radio.
6601
Disconnect Connector [41B] and
[41C]. With Key OFF, Check for Con-
tinuity to Ground at Connector [41C].
From
(-)
Ground
Any Continuity Present?
Repair Short to
Sidecar Audio
Remove Sidecar Speaker Console. Disconnect
Connector [149] from Sidecar Speaker Amplifier.
Check Continuity as Follows:
FROM TO
Connector Terminal Terminal Connector
[149B]
16 4 (O/BK) 22 3 (V/BK)
Continuity Present?
Terminal
3 (V/BK) 4 (O/BK)
YES
Replace or Locate and
Ground in
Harness.
NO
(+)
To
Go to Test 6.12
(Part 2 of 3).
6940
[42C]
NO
3
4
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
6-34 2004 Touring: Sound System
YES
Replace
Sidecar
Amplifier.
6949
NO
Locate and
Repair Open or
Replace Sidecar
Audio Harness.
6940
HOME
NOTES
2004 Touring: Sound System 6-35
HOME

RADIO SYMPTOM 10 6.13

GENERAL

Functionality

Problem

Intercom inoperative.

Setup

Press the POWER button to turn the radio ON.
Set fairing mounted Headset/Speaker Switch to HEAD-
SET.
Press and hold the CB button to turn the Citizen Band
radio OFF.
Press and hold the INT button to turn the Intercom ON
(Setup Mode).
Use Mode Select Switch to adjust VOX sensitivity to a
value greater than “10.”
Set Front and Rear Volume Control to Middle position on
horizontal bar graph display.
Not Applicable to Classic/Road Glide Models
Speak into Intercom. Voice should be heard in all headsets. Is it?
Yes - System is OK.
No - See Test 6.13.

DIAGNOSTICS

See Test 6.13 on the next page.
0=PTT 0 or 1 1=Break 1=ON 1=ON
HAND-
HELD MIC.
PTT
7
(BE/Y)
AVC
VEHICLE
SPEED
SIGNAL
6
(W/GN)
VOX
BREAK
5
Internal
Figure 6-24. Diagnostic Mode Group 2 Matrix
CB
SQUELCH
BREAK
4
Internal
INTERCOM
OFF/ON
SWITCH
3
Internal
OFF/ON
SWITCH
Internal
CB
2
10=Headset 11=Speaker 01=Center
SPEAKER
SWITCH
“B”
1
(BN/O)
SPEAKER
SWITCH
“A”
0
(V/O)
6-36 2004 Touring: Sound System
HOME

Test 6.13

INTERCOM INOPERATIVE: SOFTWARE DIAGNOSIS
Did Radio Enter Intercom Setup
Mode as Indicated
by LCD When Inter-
com Switch Turned
On?
Adjust VOX Level
to 11. Then Test
for Audio When Speaking Loudly Into Microphone.
Audio Present?
YES
Intercom
OK.
YES
Press Mode Up Switch So That VOX
Level is at Maximum Value (13).
Set Front Volume to Middle Position
in Horizontal Bar Graph Display. Set
Rear Volume to Middle Position.
Is Intercom Audio Present When
Speaking Into Microphone
(Both Directions)?
YES
NO
Replace
Radio.
6601
Intercom
NO
Is Communica­tion Possible In
Either Direction?
YES
Replace
“Dead” Head-
set. Intercom
OK?
YES
OK.
NO
Replace
“Dead” Micro-
phone. Inter-
com OK?
NO
Replace
Radio.
6601
NO
Ver ify Headset Operation
on Another Vehicle.
Do the Speakers and
Microphone Work?
YES
Replace
Radio.
6601
NO
Replace
Headset.
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
YES
Intercom
OK.
NO
Replace
Radio.
6601
2004 Touring: Sound System 6-37
HOME

RADIO SYMPTOM 11 6.14

GENERAL

CB OFF/ON
Switch

Problem

CB receiver inoperative.

Setup

Press the POWER button to turn the radio ON.
Press and hold the INT button to turn the Intercom OFF.
Set fairing mounted Headset/Speaker Switch to
SPEAKER.
Set Volume Control to Middle position on horizontal bar
graph display.
Press and hold the CB button to turn the Citizen Band
radio ON.

Functionality

See Test 6.14.
Not Applicable to Classic/Road Glide Models
0=PTT 0 or 1 1=Break 1=ON 1=ON
HAND-
HELD MIC.
PTT
AVC
VEHICLE
SPEED
SIGNAL
VOX
BREAK
CB
SQUELCH
BREAK
f2122x8x
Figure 6-25. LCD Input Bit Display

DIAGNOSTICS

Diagnostic Notes

The reference number below correlates with the circled num­ber in the Test 6.14 flow chart.
1. See Section 6.15 RADIO SYMPTOM 12.
10=Headset 11=Speaker 01=Center
INTERCOM
OFF/ON SWITCH
CB
OFF/ON
SWITCH
SPEAKER
SWITCH
“B”
SPEAKER
SWITCH
“A”
7
(BE/Y)
6-38 2004 Touring: Sound System
6
(W/GN)
5
Internal
Figure 6-26. Diagnostic Mode Group 2
4
Internal
3
Internal
2
Internal
1
(BN/O)
0
(V/O)
HOME

Test 6.14

CB RECEIVER INOPERATIVE: SOFTWARE DIAGNOSIS
Did Radio Enter
CB Setup Mode?
YES
Press SQ- Until Bar Graph
Moves to Left Most Position.
This Forces Squelch Open
Independent of CB Signal
Strength. Is CB Audio Present?
YES
Press SQ+ So Bar Graph
Moves One Bar to the
Right. Is Audio Still Present
(With Test Signal From External Transmitter)?
YES
Receiver
OK.
1
Perform Antenna Check and SWR
Adjustment Proce-
dures. Antenna OK?
YES
Bad Squelch
Circuit Internal
to Radio.
Replace Radio.
Replace
CB Mast.
6601
NO
6613
NO
Receiver
OK. Repair
or Adjust Antenna.
Replace
CB Load
Coil.
NO
Using Mode Control
Switch Press Mode Up or
Mode Dn to Change CB Channel. Does Channel
Number Change on LCD?
YES
Using External Transmitter
for Test Signal, Can CB Audio be Heard When Set to Same Channel as Receiver?
YES
Press SQ+ So Bar Graph
Moves One Bar to the
Right. Is Audio Still Present
(With Test Signal From
External Transmitter)?
YES
Receiver
6618
OK.
1
Perform Antenna
Check and SWR
Adjustment Proce-
dures. Antenna OK?
NO
Enter Diagnostics Mode 2.
Does Handheld Microphone
PTT Display “0” (i.e., is PTT
Line Shorted to Ground)?
YES
Go to Test 6.17
(Part 2 of 2).
NO
Go to Test 6.5
(Part 2 of 4).
1
NO
NO
Replace
Radio.
NO
Perform Antenna Check and SWR
Adjustment Proce-
dures. Antenna OK?
YES
Bad Squelch
Circuit Internal
to Radio.
Replace Radio.
6601
6601
NO
Receiver
OK. Repair
or Adjust Antenna.
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
YES
Bad Squelch
Circuit Internal
to Radio.
Replace Radio.
6601
NO
Receiver OK.
Repair or Adjust
Antenna.
Replace
CB
Mast.
6613 6618
Replace
CB Load
Coil.
Replace
CB Mast.
6613
Replace
CB Load
Coil.
6618
2004 Touring: Sound System 6-39
HOME
NOTES
6-40 2004 Touring: Sound System
HOME

RADIO SYMPTOM 12 6.15

GENERAL

Problem

CB transmitter inoperative.

Setup

Press the POWER button to turn the radio ON.
Press and hold the INT button to turn the Intercom OFF.
Set fairing mounted Headset/Speaker Switch to
SPEAKER.
Set Volume Control to Middle position on horizontal bar
graph display.
Press and hold the CB button to turn the Citizen Band
radio ON.

Functionality

Depressing any PTT switch will change the radio display to reflect CB mode and cause the transmitter to transmit. To ver­ify transmission, use another CB receiver tuned to the same channel. In CB Setup mode, the squelch display will disap­pear when PTT is depressed. Are these your observations?
Yes - System is OK.
No - See Tes t 6.15 (Part 1 of 2).

DIAGNOSTICS

Diagnostic Notes

The reference numbers below correlate with the circled num­bers in the Test 6.15 flow charts.
1. Remove outer fairing. Disconnect antenna connector from CB and replace it with a dummy load, that is, the lamp included with tool HD-39448.
NOTE
The lamp acts as a load that allows the CB to be operated and provides a means of checking relative power output and modulation.
2. To use the load, screw the dummy load onto the antenna jack of the CB. Depress the PTT switch. If the CB is transmitting a carrier wave, the lamp should illuminate. Speaking into the microphone should cause the lamp to flicker. It should get brighter and dimmer depending on how loud your voice is. A change in lamp brilliance means the CB is modulating.
Not Applicable to Classic/Road Glide Models
0=PTT 0 or 1 1=Break 1=ON 1=ON
HAND-
HELD MIC.
PTT
7
(BE/Y)
AVC
VEHICLE
SPEED
SIGNAL
6
(W/GN)
VOX
BREAK
5
Internal
Figure 6-27. Diagnostic Mode Group 2
CB
SQUELCH
BREAK
4
Internal
INTERCOM
OFF/ON
SWITCH
3
Internal
OFF/ON
SWITCH
CB
2
Internal
10=Headset 11=Speaker 01=Center
SPEAKER
SWITCH
“B”
1
(BN/O)
SPEAKER
SWITCH
“A”
0
(V/O)
2004 Touring: Sound System 6-41
HOME

Test 6.15 (Part 1 of 2)

CB TRANSMITTER INOPERATIVE: SOFTWARE DIAGNOSIS
Did Radio Enter
CB Setup Mode?
Perform Antenna Check and SWR
Adjustment Proce-
Replace
CB Mast.
6613
YES
Tune Known Good
Receiver to Same
Channel Number as Tr ansmitter. Test Trans­mitter. Transmitter OK?
YES
dures.
Replace
CB Load
Coil.
6618
Go to Test 6.15
(Part 2 of 2).
Does Unit Under
Test Receiver
Does Display
Change When
Depressed?
YES
NO
Enter Diagnostic Mode 2. Does CB OFF/ON Switch
Display “1” in LCD?
YES
NO
Work OK?
YES
PTT is
NO
Replace
Radio.
6601
NO
Go to the Appropriate
PTT Inoperative Chart.
PTT INOPERATIVE
CHART
Rear Headset Volume PTT 6.12 RADIO SYMPTOM 9 Sidecar PTT 6.12 RADIO SYMPTOM 9 PTT/Squelch 6.16 RADIO SYMPTOM 13 Handheld Microphone/PTT 6.17 RADIO SYMPTOM 14
Does Handheld
Microphone Dis-
play “0” in LCD
With PTT Switch
Not Pushed In?
YES
Go to Test 6.17
(Part 1 of 2).
CONTINUE WITH
Go to Test 6.15
(Part 2 of 2).
Work Normally
Except for CB
Tr ansmitter?
YES
Replace
Radio.
6601
NO
NO
Does Radio
Diagnose
Symptom.
NO
Other
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
6-42 2004 Touring: Sound System
HOME
CAUTION

Test 6.15 (Part 2 of 2)

CB TRANSMITTER INOPERATIVE: HARDWARE DIAGNOSIS
1
Does Lamp Glow When
2
Tr ansmitting?
Lamp Glows and
Changes in Brilliance
While Speaking.
Perform Antenna Check
and SWR Adjustment
Procedures.
Replace
CB
Mast.
6613 6618
Replace
CB Load
Coil.
Substitute Known Good
YES
Replace Microphone or Headset.

CB Antenna Test

A faulty CB antenna can cause poor reception and transmit­ting range. Check the antenna system as follows:
Lamp Glows But No Change in Brilliance
While Speaking.
Microphone. Repeat
Test. Does Lamp Glow
and Change in Bril-
liance While Speaking.
Go to Test 6.11
(Part 2 of 2).
After correction of problem, refer to SETUP and

SWR Adjustment

Lamp Does
Not Glow.
Replace
Radio.
6601
NO
FUNCTIONALITY to verify proper operation.
1. Remove outer fairing. Remove antenna cable from back of radio. Using clip-on test leads, connect one lead of ohmmeter to center pin in antenna lead and other lead to antenna mast. Meter must read 1 ohm or less. Wiggle or flex mast while observing meter. If resistance is more than 1 ohm or varies when mast is wiggled, replace mast. Inspect connections at base of loading coil and at mounting bracket.
NOTE
It is normal to observe a reading of less than one ohm between the center conductor and ground due to the configu­ration of the loading coil.
2. Check SWR adjustment.
3. To replace the CB antenna, see the 2004Touring Service Manual (Part Number 99483-04).
Do not press PTT switches with antenna and SWR meter disconnected. Transceiver damage could result.
Standing wave ratio (SWR) is a technical term for the proce­dure that checks how well the CB transmitter and antenna are matched. The SWR should be 2:1 or below on channel 20. A SWR of 1:1 is optimum.
To check SWR, a SWR meter or bridge is required. Your Har­ley-Davidson dealer will either have a SWR meter or direct you to a CB repair shop for a SWR check. Since the operating procedures for SWR meters vary, be sure you carefully follow the operating instructions for the SWR meter being used.
1. Locate motorcycle outdoors or in a building with a ceiling of 11 ft. (3.4 m) minimum above floor. Also, there must be 8 ft. (2.4 m) of radial clearance around motorcycle. Adjusting the SWR in an area with a lower ceiling and/or less radial clearance may result in an inaccurate adjust­ment.
2004 Touring: Sound System 6-43
HOME
2. Remove the outer fairing. Remove the antenna cable and connect the SWR meter to the radio. Connect the antenna cable to the SWR meter. The SWR meter is connected in series with the antenna cable so the antenna will be connected to the SWR meter.
3. Check that the antenna loading coil bracket in Tour-Pak is tight and that antenna cable is tightly connected to loading coil.
4. Check that antenna mast is threaded securely on to base and set screw is tight.
5. Before measuring the SWR, the SWR meter must be cal­ibrated. Follow the instructions for the meter being used. The following procedure is the general calibration most meter instructions specify.
CAUTION
Do not touch the antenna or meter during calibration or SWR measurement. Move CAL knob and then move your hand away from meter while calibrating.
6. With ignition and CB switches ON, the SWR meter set on “FWD”, Channel 20 selected, press either PTT switches. Hold the PTT switch and rotate the calibration (CAL) control until the meter needle aligns with the “CAL” mark.
7. Release the PTT switch and move the FWD/REF switch to “REF” (reflected).
CAUTION
Do not touch the antenna or meter during calibration or SWR measurement. Move CAL knob and then move your hand away from meter while calibrating. Do not press PTT switches with antenna and SWR meter discon­nected. Transceiver damage could result.
9. If SWR is more than 3:1, remove antenna cable from transceiver under Tour-Pak. Using clip-on test leads, connect one lead of ohmmeter to center pin in antenna lead and other lead to antenna mast. Meter must read 1 ohm or less. Wiggle or flex mast while observing meter. If resistance is more than 1 ohm or varies when mast is wiggled, replace mast. Inspect connections at base of loading coil and at mounting bracket. If the SWR is less than 3:1, loosen antenna set screw and change mast length.
NOTE
It is normal to observe a reading of less than one ohm between the center conductor and ground due to the configu­ration of the loading coil.
10. Repeat Step 8. If SWR became higher, adjust antenna mast in opposite direction. Continue adjusting antenna until the minimum SWR is achieved. If you cannot obtain an SWR of 2:1 or less by adjusting the antenna length, make the mast shorter to improve the SWR. Remove mast and use grinder to shorten mast (grind in small increments).
11. After SWR is adjusted on channel 20, check SWR on channels 1 and 40. Adjust the mast length to obtain a balance between channels 1 and 40.
NOTE
Check the SWR if a luggage rack is installed on the Tour-Pak cover. Be sure that the Tour-Pak cover is closed when the check is performed. Accessories mounted on the Tour Pak may affect the SWR reading and broadcast range, so the lug­gage rack should be mounted as far forward as possible. The Ultra Tour-Pak chrome accent rail also can adversely affect SWR.
8. Press and hold either PTT switch. The meter reading is the SWR.
6-44 2004 Touring: Sound System
HOME
MODE UP
FF
REAR
VOLUME
UP
AUDIOINAUDIO-AUDIO
+
MODE DN
RW
REAR
VOLUME
DOWN
EJECT LO/DX
RADIO
POWER
MODE
IN
PTT
SQUELCH
DOWN
SQUELCHUPSEEK
SCAN
NOT
USED
PRESET 4PRESET 3PRESET 2PRESET
1
C4
(BN/W)C3(O/BK)C2(BN/BK)C1(GY/GN)CO(GN/BE)
RO
(PK/W)
R1
(GY/W)
R2
(V/BK)
R3
(INT)
Not Applicable to Classic/Road Glide Models
C1
C2
C3
f2123x8x

RADIO SYMPTOM 13 6.16

GENERAL

Problem

PTT/Squelch control inoperative.

Setup

Press the POWER button to turn the radio ON.
Press and hold the INT button to turn the Intercom OFF.
Press and hold the CB button to turn the Citizen Band
radio ON.
Set fairing mounted Headset/Speaker Switch to
SPEAKER.

Functionality

Depressing any PTT switch will change the radio display to reflect CB mode and cause the transmitter to transmit. Press­ing the Squelch Control in either direction will cause the hori­zontal bar graph display to change. Are these your observations?
Figure 6-28. Diagnostic Mode Group 1 Switch Matrix
Yes - System is OK.
No - See Test 6.16 (Part 1 of 2).

DIAGNOSTICS

Diagnostic Notes

The reference numbers below correlate with the circled num­bers in the Test 6.16 flow charts.
1. This also may be an open. First go to SHORT TO VOLT­AGE in Te st 6.16 (Part 2 of 2).
2. Install BREAKOUT BOX (Part No. HD-44608). See Sec­tion 6.3 BREAKOUT BOX, INSTALLATION.
Figure 6-29. PTT/Squelch Control Switch Input Bits
3. Revalidate failure. Reconnect all connectors. If problem still exists, replace radio. If problem is gone, look for intermittents.
4. Use HARNESS CONNECTOR KIT (Part No. HD-41404), black pin probes and patch cord.
2004 Touring: Sound System 6-45
HOME

Test 6.16 (Part 1 of 2)

PTT/SQUELCH CONTROL INOPERATIVE: SOFTWARE DIAGNOSIS
Enter Diagnostic Mode by Pressing Any Two Pre­set Buttons While Turning
Ignition Switch to On.
Look at Input Bits C1,
C2 and C3 in LCD Dis-
play. See Figure 6-29.
Do Any of the Input Bits
Display “0?”
YES
Move to Test 6.16 (Part 2 of 2) to Find Short to Ground on Any Wire Where
Corresponding Input Bit Displays “0.”
Switch
Position
Squelch + C1 GY/GN Squelch - C2 BN/BK
PTT C3 O/BK
Input
Bit
Wire
Color
NO
Exercise All Three Posi­tions of PTT/SQUELCH
CONTROL SWITCH. Do
All of the Corresponding
Input Bits Toggle
Between “1” and “0?”
YES
Switch and
Wiring are OK.
Replace Radio.
6601
0 1
Move to Test 6.16
(Part 2 of 2) to
Find Short to
Ground on R2
(V/BK) Wire.
NO
Activate Switch Where
Corresponding Input Bit
Does Not Toggle
Between “1” and “0?” Is it a “0” or a “1” While Switch
is Activated?
1
Move to Test 6.16 (Part 2 of 2) to
Find Short to Voltage on Wire
Where Corresponding Input Bit Dis-
plays “1” (With No Switches
Switch
Position
Squelch + C1 GY/GN Squelch - C2 BN/BK
PTT C3 O/BK
All Positions All V/BK
Depressed).
Input
Bit
Wire
Color
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
Table 6-9. FLHTCU Wire Harness Connectors
NO. DESCRIPTION TYPE LOCATION
[24]
Interconnect Harness to Left Handlebar Switch Controls
[27] Radio 23-Place Amp (Black) Inner Fairing- Back of Radio (Right Side)
6-46 2004 Touring: Sound System
12-Place Deutsch (Gray) Inner Fairing- Left Fairing Support Brace
HOME

Test 6.16 (Part 2 of 2)

PTT/SQUELCH CONTROL INOPERATIVE: HARDWARE DIAGNOSIS
Test 6.16 (Part 1 of 2) Indicate?
SHORT to VOLTAGE
Remove Outer Fairing. Connect Breakout Box
leaving Connector [27B] Disconnected from
Radio. With Key ON, Check for Power at
Connector [27B].
From (-) To Terminal (+)
5 (V/BK)
Ground
7 (O/BK)
8 (BN/BK)
22 (GY/GN)
Is Voltage Present?
YES
With Key ON, Check for Power
at Connector [24B].
From
(-)
To
Terminal
(+)
4
7 (V/BK)
Ground
8 (BN/BK)
11 (GY/GN)
12 (O/BK)
Is Voltage Present?
YES
Locate
and
Repair
Short in Handle­bar Har-
ness.
6551
NO
Locate and
Repair Short
in Interconnect
Harness.
3
6531
What Did
2
NO
OPEN
Disconnect Connector [27B]. With
Switch Depressed, Check for
Continuity at Connector [27B].
Switch
Position
From
TerminalToTerminal
Squelch + 5 (V/BK) 22 (GY/GN) Squelch - 5 (V/BK) 8 (BN/BK)
PTT 5 (V/BK) 7 (O/BK)
Each Wire Pair Should be Less than 0.5
Ohms While Switch is Depressed and
Infinity While Switch is Open. Is It?
YES
Replace
Radio.
6601
With Switch Depressed, Check for
Continuity at Connector [24B].
Switch
Position
NO
From
Terminal
Squelch + 7 (V/BK) 11 (GY/GN) Squelch - 7 (V/BK) 8 (BN/BK)
PTT 7 (V/BK) 12 (O/BK)
Each Wire Pair Should be Less than 0.5
Ohms While Switch is Depressed and
Infinity While Switch is Open. Is It?
4
To
Terminal
2
Remove Outer Fairing. Connect Breakout
Box leaving Connector [27B] Discon-
nected from Radio. With Key OFF, Check
for Continuity to Ground at Connector
With Key OFF, Check for
Continuity to Ground at
Connector [24B].
From
(-)
Ground
Any Continuity Present?
4
Locate and
Repair Short in
Handlebar
Harness.
SHORT to GROUND
[27B].
From To Terminal
5 (V/BK)
Ground
7 (O/BK)
8 (BN/BK)
22 (GY/GN)
Any Continuity Present?
YES
To
Terminal
(+)
7 (V/BK)
8 (BN/BK)
11 (GY/GN)
12 (O/BK)
YES
6551
NO
3
Replace
Radio.
NO
Locate and
Repair Short
in Interconnect
Harness.
6601
6531
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
YES
Locate and Repair
Open or Replace
Interconnect
Harness.
6532
NO
Replace PTT/
Squelch Control
Switch or Repair
Switch Wiring.
5184
2004 Touring: Sound System 6-47
HOME

RADIO SYMPTOM 14 6.17

GENERAL

Problem

Handheld microphone PTT inoperative.

Setup

Press the POWER button to turn the radio ON.
Press and hold the INT button to turn the Intercom OFF.
Press and hold the CB button to turn the Citizen Band
radio ON.
Set fairing mounted Headset/Speaker Switch to
SPEAKER.

Functionality

Depressing handheld PTT switch will change the radio dis­play to reflect CB mode and cause the transmitter to transmit. In CB Setup mode, the squelch display will disappear when PTT is depressed. Are these your observations?
Yes - System is OK.
No - See Test 6.17 (Part 1 of 2).

DIAGNOSTICS

Diagnostic Notes

The reference numbers below correlate with the circled num­bers in the Test 6.17 flow charts.
1. Install BREAKOUT BOX (Part No. HD-44608). See Sec­tion 6.3 BREAKOUT BOX, INSTALLATION.
2. Use HARNESS CONNECTOR TEST KIT (Part No. HD-
41404), black pin probes and patch cords.
3. Use HARNESS CONNECTOR KIT (Part No. HD-41404), black socket probes and patch cord.
6-48 2004 Touring: Sound System
HOME

Test 6.17 (Part 1 of 2)

HANDHELD MICROPHONE PTT INOPERATIVE: SOFTWARE DIAGNOSIS
Which PTT Switch
Does Not Work?
Rider/Passenger
Enter Diagnostic Mode
1. Is Input Bit C3 Dis­played in LCD as “1?”
YES
Press Rider/Passen-
ger PTT Switch. Does
Input Bit C3 Displayed
in LCD Toggle
Between “1” and “0”
While PTT Switch is
Depressed?
YES
Rider/Pas-
senger PTT
Switch OK.
NO
Which PTT
Switch is
Inoperative?
NO
Go to Test 6.17
(Part 2 of 2).
Handheld Micro-
phone PTT Circuit
Go to Test 6.17
(Part 2 of 2).
Replace Microphone
With Unit Known To Be
Good. Does New
Microphone Work?
YES
is OK.
Handheld Microphone
Enter Diagnostic Mode
2. With Microphone Disconnected, Is PTT Input Bit Displayed in
LCD as “0?”
YES
YES
Go to Test 6.17
(Part 2 of 2).
Plug In Handheld
Microphone. Is PTT
Input Bit Displayed in
LCD as “0” While PTT
IS NOT Depressed on
NO
NO
Microphone.
PTT Circuit is
Depress Microphone
PTT Switch. Does
PTT Input Bit Dis-
played in LCD
Change From “1” to
“0” When Button is
YES
Handheld
Microphone
OK.
NO
Depressed?
NO
Replace Microphone
With Unit Known To Be
Good. Does New
Microphone Work?
Rider Rear Passenger Sidecar
Go to Test 6.16
(Part 2 of 2).
Go to Test 6.12
(Part 2 of 3).
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
Go to Test 6.12
(Part 3 of 3).
YES
Handheld Microphone PTT Circuit
is OK.
NO
Go to
Test 6.17
(Part 2 of 2).
Table 6-10. FLHTCU Wire Harness Connectors
NO. DESCRIPTION TYPE LOCATION
[27] Radio 23-Place Amp (Black) Inner Fairing- Back of Radio (Right Side) [28] Radio 23-Place Amp (Gray) Inner Fairing- Back of Radio (Left Side) [53] Console Pod 12-Place Mini-Deutsch (Black) Rear of Battery Box (Under Seat)
2004 Touring: Sound System 6-49
HOME

Test 6.17 (Part 2 of 2)

HANDHELD MICROPHONE PTT INOPERATIVE: HARDWARE DIAGNOSIS
Use Microphone
Known to be Good.
Problem Still Exists?
YES
Place in Diagnostic Mode. What did Test 6.17 (Part 1
of 2) Indicate?
OPEN
Connect Breakout Box to Harness Only.
1 1
2
Check for Continuity as Follows:
FROM TO
Connector Terminal Connector Terminal
[27B] 2 (BE/Y)
[28B] 2 (Y/BK)
Each Wire Should be Less than 0.5 Ohms. Is It?
Headset DIN
Headset DIN
YES
Replace
Radio.
Front
Front
2
6601
Each Wire Should be Less than 0.5 Ohms. Is It?
NO
Replace
Microphone.
7
6
NO
Check for Continuity as Follows:
FROM TO
Connector Terminal Connector Terminal
[27B] 2 (BE/Y) [53B] 6 [28B] 2 (Y/BK) [53B] 7
SHORT
Check for Continuity as Follows:
2
FROM TO
Connector Terminal
[27B] 2 (BE/Y)
Should Read Infinity. Does It?
YES
Replace
Radio.
Ground
NO
Disconnect Connector [53]. Check
for Continuity as Follows:
6601
FROM TO
Connector Terminal
[27B] 2 (BE/Y)
Should Read Infinity. Does It?
YES
Ground
NO
YES
Replace Pod
Headset
Harness.
6616 6561
After correction of problem, refer to SETUP and
FUNCTIONALITY to verify proper operation.
Y/BK
NO
Repair
Audio
Harness.
BE/Y
NO
Check for Continuity as Follows:
FROM TO
Connector Terminal Connector Terminal
[27B] 2 (BE/Y) [6A] 4 (BE/Y)
Continuity Present?
3
YES
Replace Pod
Headset
Harness.
6616
NO
Repair
Audio
Harness.
Replace Pod
Headset Harness.
6561
Repair
Audio
Harness.
6616 6560
6-50 2004 Touring: Sound System
HOME

RADIO SYMPTOM 15 6.18

GENERAL

Functionality

Problem

No CB audio in headset in center position.

Setup

Press the POWER button to turn the radio ON.
Press and hold the INT button to turn the Intercom OFF.
Press and hold the CB button to turn the Citizen Band
radio ON.
Set fairing mounted Headset/Speaker Switch to CEN-
TER position.
Set Volume Control to Middle position on horizontal bar
graph display.
Set Squelch Control to receive incoming CB signals.
CB audio should be heard in headset and stereo audio should be heard in fairing speakers. Is it?
Ye s - System is OK.
No - See Test 6.18.

DIAGNOSTICS

Diagnostic Notes

The reference number below correlates with the circled num­ber in the Test 6.18 flow chart.
1. If the lamp is missing or the filament is broken, Speaker B, Speaker A input bits are displayed in LCD as “11” with the Headset/Speaker Switch in the center position. In other words, the system functions as though the switch is in the SPEAKER position.

Test 6.18

NO CB AUDIO IN HEADSET IN CENTER POSITION: SOFTWARE DIAGNOSIS
Enter Diagnostic Mode “d2.”
Set Fairing Mounted Headset/ Speaker Switch to SPEAKER.
Is Red Lamp Illuminated?
1
YES
Are Speaker B, Speaker
A Input Bits Displayed in
LCD as “11?”
YES
Set Fairing Mounted
Headset/Speaker Switch
to CENTER Position.
Are Speaker B, Speaker A
Input Bits Displayed in
LCD as “01?”
Go to Test 6.6 (Part 2 of 3)
Go to Test 6.6 (Part 2 of 3)
NO
(speakers) or Test 6.11
(Part 2 of 2) (headsets).
NO
(speakers) or Test 6.11
(Part 2 of 2) (headsets).
NO
YES
Set Fairing Mounted
Headset/Speaker Switch
to HEADSET.
Are Speaker B, Speaker A Input Bits Displayed in
LCD as “10?”
YES
Headset/ Speaker Switch and Wiring OK.
NO
Go to Test 6.6 (Part 2 of 3)
(speakers) or Test 6.11
(Part 2 of 2) (headsets).
Go to Test 6.6 (Part 2 of 3)
(speakers) or Test 6.11
(Part 2 of 2) (headsets).
2004 Touring: Sound System 6-51
HOME
NOTES
6-52 2004 Touring: Sound System
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