Table 1-1. Starter Does Not Run or Runs At Very Low Speeds
SOURCE OF
PROBLEM
Battery
Wiring
Handlebar
start switch
Starter relay
Solenoid
Starting motor
PROBABLE CAUSESOLUTION
Voltage drop due to discharged battery.Charge battery.
Short-circuited or open between electrodes.Replace battery.
Poor contact condition of battery terminal(s).Clean and retighten.
Poor or no connection at either battery positive or
negative cable, at either end.
Cracked or corroded battery cable ends.Clean, tighten or replace cable(s) as needed.
Open wire(s) or poor connection at handlebar
switch or starter relay, especially relay ground wire.
Poor switch contacts or open switch.Replace switch.
Open coil winding.Replace relay.
Poor or no continuity at relay points.Replace relay.
TSM/TSSM has disabled starter relay.
Poor contact condition caused by burnt contact.
Pull-in winding open or short-circuited.Repair or replace solenoid assembly.
Hold-in winding open or short-circuited.Repair or replace solenoid assembly.
Brushes worn below specification.
Commutator burnt.Re-face or replace.
Commutator high mica.Correct by undercutting.
Field winding grounded.Replace.
Armature winding grounded or short-circuited.Replace.
Reduction gears damaged.Replace.
Insufficient brush spring tension.Replace.
Disconnected lead wire between solenoid and field
windings.
Ball bearing sticks.Replace bearing.
Repair or replace cable(s).
Tighten connections or repair or replace wire(s).
Check for open on wire to TSM/TSSM. Correct
lack of ground.
Polish contact surface or replace solenoid
assembly.
Check brush spring tension. Replace field frame
and holder.
Repair or replace lead wire.
2004 Touring: Starting & Charging1-1
HOME
Table 1-2. Pinion Does Not Engage With Ring Gear
While Starter is Cranked or Engine Cannot Be Cranked
SOURCE OF
PROBLEM
Battery
Overrunning
clutch.
Jackshaft
assembly
Gear teeth on
clutch shell
SOURCE OF
PROBLEM
PROBABLE CAUSESOLUTION
Voltage drop due to discharged battery.Charge battery.
Short-circuited or open between electrodes.Replace battery.
Poor contact condition of battery terminal(s).Clean and retighten.
Overrunning clutch malfunction (rollers or compres-
sion spring).
Pinion teeth worn out.Replace pinion.
Pinion does not run in overrunning direction.Replace overrunning clutch.
Poor sliding condition of spline teeth.
Reduction gears damaged.Replace overrunning clutch and idler gear.
Improper jackshaft parts assembly.Disassemble and assemble parts properly.
Excessively worn teeth.Replace clutch shell.
Replace overrunning clutch.
Remove foreign materials, dirt or replace overrunning clutch or pinion shaft.
Table 1-3. Starter Does Not Stop Running
PROBABLE CAUSESOLUTION
Starting switch or
starter relay.
Gear teeth on
clutch shell
Solenoid.
Unopened contacts.Replace starting switch or starter relay.
Poor return caused by sticky switch
or relay contacts.
Excessively worn teeth.Replace clutch shell.
Return spring worn.Replace spring.
Coil layer shorted.Replace solenoid.
Contact plate melted and stuck.Replace solenoid.
Replace starting switch or starter relay.
1-22004 Touring: Starting & Charging
HOME
STARTING SYSTEM DIAGNOSIS1.2
DIAGNOSTICS
Diagnostic Notes
The reference numbers below correlate with the circled numbers on the starter system flow charts.
1. See Section 1.4 DIAGNOSTICS/TROUBLESHOOTING,
VOLTAGE DROPS.
2. Remove starter motor. Connect jumper wires as
described under Section 1.6 TESTING ASSEMBLED
STARTER, FREE RUNNING CURRENT DRAW TEST.
3. Remove TSSM and use HARNESS CONNECTOR TEST
KIT (Part No. HD-41404) to short Pin 9 on connector [30]
to ground. If starter motor cranks, replace TSSM.
Starter Testing 1
Check battery using visual inspection,
voltage test and load test.
Check connections at battery and starter
components. Is system operational?
4. See Section 1.5 STARTER SYSTEM TESTING,
STARTER CURRENT DRAW TEST.
5. See Section 1.6 TESTING ASSEMBLED STARTER,
FREE RUNNING CURRENT DRAW TEST.
6. Connect BREAKOUT BOX (Part No. HD-42682) to TSM/
TSSM. See BREAKOUT BOX, TSM/TSSM.
7. Connect BREAKOUT BOX (Part No. HD-42682) (black)
and 6-pin Harness Adapters (Part no. HD-42962)
between wiring harness connector [22A] and Right Hand
Control harness connector [22B] (adapters not used on
FLHR/C/S models).
Job/Time Code Values
Dealership technicians filing warranty claims should use the
job/time code values printed in
appropriate repair.
5822
bold text
underneath the
YES
STARTER
RUNS ON.
Disconnect solenoid relay ter-
minal from solenoid. Is 12V
present on GN wire with starter
button not pressed?
YES
Is 12V present on starter relay
Terminal 86 with starter button
not pressed?
YES
Replace
starter button.
YES
STARTER
SPINS, BUT
DOES NOT
ENGAGE.
See Starter Testing 5: Starter
Spins, But Does Not Engage.
NO
Replace
solenoid.
5845
NO
Replace
starter relay.
58325818
YES
STARTER
STALLS OR
SPINS TOO
SLOWLY.
See Starter Testing 6: Starter
Stalls or Spins Too Slowly.
NO
Check for audible
clicking noise.
Solenoid clicks. See Starter
Testing 2: Solenoid Clicks.
OR
Relay clicks. See
Starter Testing 3: Relay Clicks.
OR
Nothing clicks. See Starter
Testing 4: Nothing Clicks.
2004 Touring: Starting & Charging1-3
HOME
Starter Testing 2: Solenoid Clicks
Perform voltage drop tests between
battery and relay terminal on solenoid.
Less than 1.0 volt?
YES
Perform voltage drop tests from
1
battery positive to starter motor
terminal. Crank engine. Voltage
greater than 1 volt?
YES
Perform voltage drop tests from
1
battery positive to starter battery
terminal. Crank engine. Voltage
greater than 1 volt?
YES
Repair connection
between battery and
starter.
5824
Starter Testing 3: Relay Clicks
NO
Repair or replace
solenoid (contacts).
Perform voltage drop tests
1
between battery negative and
starter studs or bolts. Voltage
greater than 1 volt?
5845
NO
YES
Clean ground
connections.
5824
NO
Backtrack to pinpoint poor
1
connections or relay contact
problems using voltage drop
STOP
Go to Starter Testing 3:
Relay Clicks. Begin with
box marked with bold
asterisk.
NO
tests.
5823
Does starter motor
2
turn if jumped?
Perform solenoid
hold-in, pull-in tests. See
1.6 TESTING ASSEMBLED STARTER.
Solenoid OK?
Mechanical binding or
seal binding on jackshaft
(dirt or corrosion).
YES
YES
YES
5850
*
Test for voltage at solenoid relay terminal
on starter. Is 12V present when
starter button is pressed?
NO
Replace or repair
starter motor.
NO
Replace
solenoid.
5860
5817
Test for voltage from relay.
Is 12V present on relay
Terminal 87 when starter
button is pressed?
GN wire between relay
YES
YES
Repair open on
and solenoid.
Test for voltage to relay. Is 12V
present on relay terminal 30?
Repair open on R/BK
wire feeding Terminal 30
on starter relay.
NO
Replace
starter relay.
5827
NO
NO
5827
5832
1-42004 Touring: Starting & Charging
HOME
Starter Testing 4: Nothing Clicks
Do turn signals work properly?
NOYES
With ignition switch ON and
starter button depressed, check
for battery voltage from starter
button to relay Terminal 86.
Battery voltage present?
Is Connector [30] fully mated?
YES
Continuity to ground on
6
Pin 12 of TSM/TSSM?
YES
Continuity on Pin 1 to
battery fuse?
YESNO
Continuity on Pin 2 to
Ignition fuse?
YES
Sidecar BAS installed?
YESNO
B1152, B1153.
NO
Mate Connector [30].
6792
NO
Repair open.
6805
Repair open.
6806
NO
Repair open.
6793
Replace TSM/TSSM.See 3.20 DTC B1151,
6791
YES
Check for ground at relay Terminal
85. Ground present?
YES
YES
Substitute good
relay or test relay.
5832
YES
Check for voltage on
3
TSM/TSSM Pin 9 with
key ON. Voltage
present?
YES
Locate and repair
short to voltage.
5830
NO
Check for continuity from relay
Te rminal 85 to Pin 9 on
TSSM connector [30].
Continuity present?
NO
Repair
open.
5828
NO
Replace TSM/TSSM. See 2004
Touring Models Service Manual
(Part Number 99483-04).
5838
YES
Repair wiring
from starter
button to relay.
YES
Replace
starter button.
NO
7
5831
58185831
Check for battery voltage from
starter button, terminal 6 (black). Bat-
tery voltage present with starter but-
Check for battery voltage to starter
button, terminal 4 (black). Battery volt-
ton pressed?
NO
age present?
NO
Repair wiring to
starter button.
2004 Touring: Starting & Charging1-5
HOME
Starter Testing 5: Starter Spins, But Does Not Engage
Remove and disassemble starter jackshaft
assembly. Is jackshaft properly assembled?
YES
Remove starter. Disassemble drive housing
assembly. Inspect for damage to armature
gear or idler gear. Damage present?
YES
Replace damaged idler
gear and armature.
5825
Starter Testing 6: Starter Stalls or Spins Too Slowly
Perform voltage drop tests from battery
1
positive to starter motor terminal. Crank
engine. Voltage greater than 1 volt?
YES
NO
Assemble jackshaft
properly.
NO
Starter clutch failure.
Replace starter clutch.
5850
5837
NO
Perform voltage drop tests
1
between battery positive to
starter battery terminal.
Crank engine.
Voltage greater than 1 volt?
Repair connection
between battery and
YES
starter.
5824
NO
Repair or replace
solenoid (contacts).
5845
Remove spark plugs while in
5th gear. Rotate rear wheel.
Check for engine, primary
and/or crankshaft bind.
YES
Clean ground
connections.
5835
YES
Use appropriate code
Perform voltage drop tests
between battery negative and
starter studs or bolts.
Voltage greater than 1 volt?
NO
Perform starter motor current
draw test (on vehicle).
Perform starter motor free draw
bench test.
Are test results within range?
NO
Replace or repair
starter motor.
5817
4
5
1-62004 Touring: Starting & Charging
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