EFFECTIVE 2006/08 I-2000 REF-MANL
WARRANTY CONDITIONS
HARDTEQUIPMENTMANUF ACTURING WARRANTS ITS PRODUCTS T O BE FREE FROM
DEFECTS IN MA TERIALAND WORKMANSHIP UNDER NORMAL USE AND SERVICE FOR
A PERIOD OF TWO YEARS FROM DATE OF ORIGINAL INSTALLATION OR 8 WEEKS
AFTER THE ROTISSERIE IS SHIPPED, WHICHEVER COMES FIRST. THIS WARRANTY IS
APPLICABLE TO THE INITIAL END-USER AND IS NOT TRANSFERRABLE.
Warranty is conditional on proper installation as per the instructions in the
'INSTALLATION INFORMATION' section of this guide. Should the rotisserie be improperly installed and service be required as a result, all charges will be invoiced to the individual who requested the service. HARDT reserves the right to void the warranty if
unauthorized service is performed or if the equipment has not been paid for in full.
Warranty is conditional on proper maintenance and cleaning as per the 'MAINTENANCE'
section of this manual. Improper or insufficient maintenance or cleaning will cause
premature deterioration of components and the replacement of these will not be covered
under warranty. Please read the 'MAINTENANCE' section carefully.
Work performed under warranty must be performed by service representatives authorized by HARDT. Should other service companies be used, authorization must be
obtained from HARDT prior to the commencement of any service.
During the warranty period, specified parts changed by authorized service companies
must be returned to HARDT to determine if they are covered under warranty. A copy of
the service sheet explaining the problem and the corrective measure taken must be
included with the invoice along with the Return Authorization Number given by HARDT.
Warranty includes labor, material, travel expenses and material freight charges. Labor is
limited to straight-time. Overtime charges cover only time and one half in emergencies
when the rotisserie is completely non-operational. Travel expenses are limited to 100
miles and 2 hours travel, per call.
WARRANTY DOES NOT INCLUDE:
• Problems arising from improper use or installation, including high or low voltage, high
or low gas pressure, improper venting and/or poor maintenance.
• Service calls pertaining to problems with temperature will be limited to those in which
the rotisserie has a malfunctioning thermostat or is experiencing insufficient heat problems. Warranty will not include service calls that can be avoided by adjusting the thermostat and verifying the temperature in the rotisserie by the thermometer.
• Service calls pertaining to problems with adjustment, cleanliness, drying or alignment
of igniters.
• The replacement of either or both burners, the igniter, or the ceramic logs that were
damaged as a result of contact with chemicals, liquids or solid objects. Chemicals or
liquids of any kind (including water) should NEVER come in contact with the burners,
the igniter, or the ceramic logs.
• The replacement of the glass.
(All rotisseries are fully heat tested prior to shipment. Glass break-
age is a result of sharp, abrupt contact. Please exercise caution during operation.)
• The replacement of light bulbs.
• Lost revenue or expenses incurred due to equipment failure.
• Calls made directly to our service companies
(without an authorization number from HARDT).
SPARE PARTS WARRANTY
HARDT Equipment Manufacturing Inc. grants an operation warranty of 3 months on original HARDT spare parts. In cases of failure within this period, HARDT will supply a
replacement part.
24-HOUR CUSTOMER SERVICE 1-800-387-6847
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HARDT EQUIPMENT MANUFACTURING INC. 2025 52 AVE., LACHINE (MONTREAL), QUEBEC, CANADA H8T 3C3 TEL. (514) 631-7271 FAX (514) 631-5443