GRUNDIG GWD38400CW User Manual

Download

WASHER-DRYER

USER‘S MANUAL

GWD38400CW

www.grundig.com

2820527534_EN/ 14-10-19.(15:37)Document Number

Please read these instructions first before using your appliance

Dear Customer, Thank you for choosing a Beko appliance. Please take some time to read this user manual before using your appliance, to ensure you know how to safely operate the controls and functions. Carefully follow all unpacking and installation instructions to ensure the appliance is correctly connected and fitted prior to use. Please write your product model and serial number on the last page of this user manual, and store in a safe location close to the appliance for easy future reference. This user manual may also be applicable for several other models. Differences between models will be listed. If you have any questions or concerns, please call our contact centre or find help and information online at www.beko.co.uk Explanation of symbols used throughout this User Manual

DANGER!

• Warning for electric shock.

DANGER!

• Product weight warning

DANGER!

• Fire risk warning.

CAUTION!

• Warning for hazardous situations with regard to life and property.

• Read user manual.

• Packaging materials of the product are manufactured from recyclable materials in accordance with regulations.

• Do not dispose of the Packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

• Allergy UK, is the brand of British Allergy Association. Their main endorsement is the ‚Seal of Approval‘. When you see a product with this logo on it, you have the reassurance the product has been scientifically tested to prove it is efficient at reducing/removing allergens from the environment of allergy and asthma sufferers or the products have significantly reduced allergen/chemical content.

“The wool wash cycle of this machine has been approved by The Woolmark Company for the washing of machine washable wool products provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine. M1527 “ “In UK, Eire, Hong Kong and India the Woolmark trade mark is a Certification trade mark.”

PRECAUTION!

• Precautions that need to be taken.

INFORMATION

• Important information or useful hints about usage.

1 Important instructions for safety and environment

This section contains safety instructions that will help protect from risk of personal injury or property damage. Failure to follow these instructions shall void any warranty.

1.1 General safety

CAUTION!

• This product can be used by children at and above 8 years old and by persons whose physical, sensory or mental capabilities are not fully developed or who lack experience and knowledge provided that they are supervised or trained on the safe use of the product and the risks involved. Children should not play with the product. Cleaning and maintenance works should not be performed by children unless they are supervised by someone. Children under the age of 3 must be kept away from the product unless they are continuously supervised.

WARNING!

• Never place the product on a carpetcovered floor. Otherwise, lack of airflow beneath the product will cause electrical parts to overheat. This will cause problems with your product.

INFORMATION

• Always have the installation

procedures carried out by authorised persons. The manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorised persons.

1.1.1 Electrical safety

DANGER!

• If the product has a failure, it should not be operated unless it is repaired by the Authorised Service Agent. There is risk of electric shock!

• Never wash the product by spreading or pouring water onto it! There is risk of electric shock!

CAUTION!

• If the power cable is damaged, it must be replaced by the manufacturer, after sales service or a similarly qualified person (preferably an electrician) or someone designated by the importer in order to avoid possible risks.

WARNING!

• Unplug the product when it is not in use.

• Never touch the plug with wet hands! Never unplug by pulling on the cable, always pull out by grabbing the plug.

• Unplug the product during installation, maintenance, cleaning and repair.

• Do not make connections via extension cables or multi-plugs.

INFORMATION

• This product is designed to resume operating in the event of powering on after a power interruption. If you wish to cancel the programme, see "Cancelling the programme" section.

3 /EN

Washer-Dryer / User Manual

1.1.2 Product safety

DANGER!

• Never open the loading door or remove the filter while there is still water in the drum. Otherwise, risk of flooding and injury from hot water will occur.

CAUTION!

• The water supply and draining hoses must be securely fastened and remain undamaged. Otherwise, there is the risk of water leakage.

INFORMATION

• Do not force open the locked loading door. The door will open immediately after the washing cycle has ended. If the machine is not cooled enough at the end of the programme, the loading door cannot be opened. Wait for the product to cool down. If the door still does not open, apply the solutions provided for "Loading door cannot be opened" in the Troubleshooting section. Do not force the loading door to open. The loading door and the lock mechanism may get damaged.

• In the location where this product is going to be installed, there must be no doors with a lock, bolt or hinge that will prevent the loading door from opening completely.

• Follow the instructions on the textile tags and on the detergent package.

• Use detergents, softeners and supplements suitable for washing machines only.

• Do not install or leave the product in places where it might be exposed to outdoor conditions.

• Do not play with control elements of the product.

1.1.3 Warnings about drying

DANGER!

• Laundry that has previously been washed, cleaned, soiled or stained with petrol/gas, dry cleaning solvents or other inflammable/combustive substances must not be dried in the machine since they emit inflammable/ combustive vapour. Otherwise, there will be the risk of fire.

• Laundry soiled with vegetable oil, alcohol, petrol, gas oil, stain remover, turpentine, wax or wax remover must be washed with hot water and a great amount of detergent before drying. Otherwise, there will be the risk of fire.

• Rubber (latex) foam, shower caps, waterproof fabrics, clothes and rubber-reinforced/rubber-foam pillows must not be dried with the drying function. Otherwise, there will be the risk of fire.

• If you use laundry balls, measuring scoops or laundry cage in your machine, these products might melt during the drying process. If you are going to select the drying function, do not use these products. Otherwise, there will be the risk of fire.

• If you are using industrial chemicals for cleaning, do not use the drying function. Otherwise, there will be the risk of fire.

4 /EN

Washer-Dryer / User Manual

DANGER!

• Do not touch the glass of the loading door with bare hands after drying. There is the risk of burning.

• There is a final step, which is cooling, to keep the laundry at a certain temperature to ensure that it is not damaged. You may be exposed to hot steam if you open the door before cooling is complete. There is the risk of scalding.

• If the drying programmes are interrupted (due to programme cancellation or power failure), the laundry in the machine might be hot. Be careful.

CAUTION!

• Do not stop the machine before the drying programme is completed. If you have to do so, remove all laundry, place it at an appropriate place and wait for it to cool down.

• Your product is designed to work at temperatures between 0°C and +35°C.

• Ambient temperatures between 15°C and +25°C are suitable for your product.

• Do not let pets enter the product. Check inside of the product before using it.

• Do not overload the machine to dry laundry. Observe the maximum load levels stated for drying.

WARNING!

• Do not use the machine to dry leather clothes or clothes that contain leather (such as leather labels on jeans). The colour of the leather parts might affect other fabrics.

• If there is a problem you cannot solve by using the information given in the safety instructions section, switch off and unplug the machine and call the Authorised Service Agent.

• You can use your washer-dryer to only wash, only dry or both wash and dry laundry. The machine must not be used to dry wet laundry only for a long time. When using the machine only for drying purposes, run a washing programme with the machine unloaded after every 15 drying cycles.

• Before loading the machine, check each laundry item and make sure that there is no lighter, change, metal objects, needles etc. inside them or in their pockets.

• Underwear with metal supports must not be dried in the machine. Metal supports might come off during the drying process and damage the machine. Place them in a bag or a pillowcase.

• Do not use the machine to dry large laundry such as tulle, curtains, sheets/bedding, blanket or rugs. Your laundry might get damaged.

5 /EN

Washer-Dryer / User Manual

INFORMATION

• Do not dry unwashed laundry in the machine.

• Do not use softeners or antistatic agents unless recommended by the manufacturer.

• Products such as softeners must be used in accordance with the manufacturer’s instructions.

• Do not use the machine to dry silk, wool and similar delicate clothes. Otherwise, woolen clothes may shrink, and other delicate clothes might get damaged.

• Check the symbols on the label of the clothes before washing and drying.

1.2 Intended use

INFORMATION

• This product has been designed for domestic use. It is not suitable for commercial use and it must not be used out of its intended use.

• The product must be used to wash, rinse and dry only the textile products that have the relevant marking.

• The manufacturer waives any responsibility arisen from incorrect usage or transportation.

• The service life of your product is 10 years. During this period, original spare parts will be available for the product to operate properly.

1.3 Children's safety

CAUTION!

• Children under the age of 3 must be kept away from the product unless they are continuously supervised.

• Packaging materials are dangerous to children. Keep packaging materials in a safe place away from reach of the children.

CAUTION!

• Electrical products are dangerous for children. Keep children away from the product when it is in use. Do not allow them to play with the product. Use child lock to prevent children from intervening with the product.

• Do not forget to close the loading door when leaving the room where the product is located.

• Store all detergents and additives in a safe place away from the reach of the children by closing the cover of the detergent container or sealing the detergent package.

6 /EN

Washer-Dryer / User Manual

1.4 Compliance with the WEEE Directive and disposing of the waste product

This product does not contain the harmful and prohibited materials described in the “Directive on the Management of Waste Electrical and Electronic Equipment”. It complies with the WEEE Directive.

This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Therefore, do not dispose of the product with normal domestic waste at the end of its service life. Take it to a collection point for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about

the nearest collection point. Help protect the environment and natural resources by recycling used products. For children’s safety, cut the power cable and break the lock mechanism of the loading door to make the product non-functional before disposal. Compliance with the RoHS Directive This product complies with the RoHS Directive No. 2011/65/EU. It does not contain harmful or prohibited materials stated in the directive.

1.5 Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging together with normal domestic waste. Take them to the packaging material collection points designated by local authorities.

2 Your washer-dryer

2.1 Overview

1- Power cable 5- Loading door 2- Top panel 6- Filter cover 3- Control panel 7- Adjustable feet 4- Water

discharge hose

8- Detergent drawer

7 /EN

Washer-Dryer / User Manual

2.2 Package contents

Power cable

Water discharge hose

Transit bolts

Mains water inlet hose

Liquid detergent container (*)

User manual

Plastic plug group

INFORMATION

• Figures in this manual are schematic and may not match the product exactly.

(*) This may be supplied with the machine depending on the model of your product.

8 /EN

Washer-Dryer / User Manual

2.3 Technical specifications

Built-in No Height (cm) 84 Width (cm) 60 Depth (cm) 59 Net weight (±4 kg.) 69 Single Water inlet / Double Water inlet

• Available Electrical input (V/Hz) 230 V / 50Hz Total current (A) 10 Total power (W) 2200 Main model code 1520

• / -

Complying Commission Delegated Regulation (EU) No.96/60/EC/1996

Supplier name or trademark GRUNDIG

Model name

Energy effciency class on a scale of A (more efficient) to G (less efficient) A Energy consumption for washing, spinning, and drying (kWh) 5,44 Energy consumption for washing, spinning only (kWh) 0,76 Washing performance class on a scale of A (higher) to G (lower) A Water remaining after spin (as a proportion of dry weight of wash) % 44 Maximum spin speed (rpm) 1400 Washing capacity (cotton) (kg) 8 Drying capacity (cotton) (kg) 5 Water consumption for washing, spinning and drying (l) 78 Water consumption for washing and spinning only (l) 47 Washing and drying time (min) 660 Estimated annual consumption of energy and water for a four-person household, always

using the drier (200 cycles) (kWh / l) Estimated annual consumption of energy and water for a four-person household, never

using the drier (200 cycles) (kWh / l) Noise washing / spinning / drying [dB(A) re 1 pW] 56/76/63

GWD38400CW

7161544600

1088 / 15600

152 / 9400

WARNING!

• Consumption values are applicable for cases where the wireless network connection is off.

9 /EN

Washer-Dryer / User Manual

3 Installation

To make the product ready for use, review the information in the user manual and make sure that the electricity, tap water supply and water drainage systems are appropriate. If they are not, call a qualified technician and plumber to have any necessary arrangements carried out.

DANGER!

• Make sure that the installation and electrical connections of the product are performed by competent persons. Manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorised persons.

• Do not place the product on the power cable.

• Do not install the product in environments where the temperature falls below 0 ºC.(See. Warnings for Drying)

• Leaving a gap at the sides of the machine is suggested to reduce vibration and noise

• In the area where this product is installed, there must not be a lockable, sliding or hinged door that will restrict the full opening of loading door.

• Operate the product in a well ventilated and dust free environment.

• Do not place heat sources such as Hobs, Irons, Ovens, etc. on the washing machine and do not use them on the product.

3.2 Removing packaging reinforcement

DANGER!

• Your product is too heavy for one person to carry.

CAUTION!

• Prior to installation, visually check if the product has any defects on it. If so, do not have it installed. Damaged products cause risks for your safety.

PRECAUTION!

• Preparation of the location and

electrical, tap water and waste water installations at the place of installation is under customer’s responsibility.

• Make sure that the water inlet and

discharge hoses as well as the power cable are not folded, pinched or crushed while pushing the product into its place after installation or cleaning procedures.

3.1 Appropriate installation location

• Place the product on a solid and level floor. Do not place it onto a carpet with high pile or other similar surfaces.

• Do not place the product close to the edge if the floor contains steps. Do not also place the product on a platform.

Tilt the machine backwards to remove the packaging reinforcement. Remove the packaging reinforcement attached to the ribbon.

DANGER!

• Your product is heavy. Remove packaging reinforcement as displayed in the figure.

• Be careful not to get your hand caught under the machine during this procedure.

3.3 Removing the transit bolts

PRECAUTION!

• Do not remove the transit bolts before removing the packaging reinforcement.

• Remove the transit bolts before operating the washing machine! Otherwise, the product will get damaged.

10 /EN

Washer-Dryer / User Manual

1 2 3

1 Use a tool to

loosen all bolts until they rotate freely.

2 Remove the transit

bolts by turning them slightly.

3 Attach the plastic

covers supplied in the user manual bag into the holes on the rear panel.

INFORMATION

• Keep the transit bolts in a safe place to reuse when the product needs to be moved again in the future.

• Never move the product without the transit bolts properly fixed in place!

3.4 Connecting water supply

CAUTION!

• Models with a single water inlet should not be connected to the hot water tap. In such a case the laundry will get damaged or the product will switch to protection mode and will not operate.

• Do not use old or used water inlet hoses on the new product. It may cause stains on your laundry.

1 Connect the special

hose supplied with the product to the water inlet on the product.

CAUTION!

• Ensure that the cold water connection is made correctly when installing the product. Otherwise, your laundry will come out hot at the end of the washing process and wear out.

2 Tighten the hose

nuts securely by hand. Never use a tool when tightening the nuts.

INFORMATION

• The water supply pressure required to run the product is between 1 to 10 bars (0.1 – 1 MPa). It is necessary to have 10 – 80 liters of water flowing from the fully open tap in one minute to have your product run smoothly. Attach a pressure reducing valve if water pressure is higher.

11 /EN

3 Open the taps

completely after making the hose connection to check for water leaks at the connection points.

If any leak occurs, turn off the tap and remove the nut. Retighten the nut carefully after checking the seal. In order to prevent the water leaks, keep the taps closed when you do not use the product.

Washer-Dryer / User Manual

3.5 Connecting to the drain

90 cm

• Attach the end of the drain hose directly to waste water drain, sink or bathtub.

3.6 Adjusting the feet

CAUTION!

• Your house will be flooded if the hose comes out of its housing during water discharge. Moreover, there is risk of scalding due to high washing temperatures! To prevent such situations and to ensure smooth water intake and discharge of the machine, fix the end of the discharge hose tightly so that it cannot displace.

90 cm

min.40

• Connect the hose to a minimum height of 40 cm and a maximum height of 90 cm.

• If the hose is run along the floor (or at less than 40 cm above it) and raised later on, water drain becomes difficult and laundry may come out extremely wet. Therefore, observe the heights described in the figure.

• To prevent flowing of dirty water back into the machine and to allow for easy discharge, do not immerse the hose end into the dirty water or do not drive it in the drain more than 15 cm. If it is too long, cut it short.

• The end of the hose should not be bent, it should not be stepped on and the hose must not be pinched between the drain and the machine.

• If the length of the hose is too short, add an original extension hose. Length of the hose may not be longer than 3.2 m. To avoid water leak failures, the connection between the extension hose and the drain hose of the product must be fitted well with an appropriate clamp as not to come off and leak.

12 /EN

90 cm

CAUTION!

• Adjust feet so that the product will be balanced in the location it will be used.

• Balance the machine by adjusting the feet.

• Check for any play by pressing the product from upper diagonal edges.

• Otherwise, the product may move from its place and cause crushing, noise and vibration problems.

• Do not use any tools to loosen the lock nuts. Otherwise, the lock nuts may get damaged.

a) Loosen the lock nuts on the feet by hand. b) Adjust the feet until the product stands level

and balanced.

c) Tighten all lock nuts again by hand.

3.7 Electrical connection

Connect the product to a grounded outlet protected by a 13 A fuse. Our company shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations.

• Connection must comply with national regulations.

• The wiring for the electrical outlet circuit must be sufficient to meet the appliance requirements. Use of a Groud Fault Circuit Interrupter (GFCI) is recommended.

• Power cable plug must be within easy reach after installation.

Washer-Dryer / User Manual

• If the current value of the fuse or breaker in the house is less than 13 Amps, have a qualified electrician install a 13 Amp fuse.

• The voltage specified in the “Technical specifications” section must be equal to your mains voltage.

DANGER!

• Damaged power cables must be replaced by the Authorised Service Agent.

Important Fitting a different plug

As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals on your plug, proceed as follows: 1 Connect the green - yellow or green

(earth) wire to the terminal in the plug marked ‘E’ or with the symbol f or coloured green and yellow or green.

2 Connect the blue (neutral) wire to the terminal

in the plug marked ‘N’ or coloured black.

3 Connect the brown (live) wire to the terminal

in the plug marked ‘L’ or coloured red. With the alternative plugs a 13A fuse must be fitted either in the plug or adaptor or in the main fuse box. If in doubt contact a qualified electrician.

3.8 Transportation of the product

1 Unplug the product before transporting it. 2 Remove water drain and water

supply connections.

3 Drain all water that has remained

in the product. See 6.5

4 Install the transit bolts in reverse order of

the disassembly procedure. See 3.3

DANGER!

• Your product is too heavy for one person to carry.

• Your product is heavy; two persons must carry it and extra precaution taken on stairs. If your product falls on you, it may cause injuries.

CAUTION!

• Packaging materials are dangerous to children. Keep packaging materials in a safe place away from reach of the children.

INFORMATION

• Never move the product without the transit bolts properly fixed in place!

13 /EN

Washer-Dryer / User Manual

4 Preparation

4.1 Sorting the laundry

* Sort laundry according to type of

fabric, colour, degree of soiling and the suitable water temperature.

* Always obey the instructions

given on the garment tags.

4.2 Preparing the laundry for washing

• Underwire bras and clothes with metal pieces such as buckles or buttons damage the machine. Remove the metal pieces or wash such clothes after putting them in a cotton laundry bag or cotton pillow case. Moreover, this type of clothes may overheat during the drying process and damage other clothes. Do not use the machine to dry such clothes.

• Put small size clothes such as infant's socks and nylon stockings in cotton a laundry bag or cotton pillow case.

• Place curtains in without compressing them. Remove curtain attachment items. Do not dry tulle curtains in your machine.

• Fasten zippers, sew loose buttons and mend rips and tears.

• Wash “Machine washable” or “Hand washable” labeled products only with an appropriate programme. Dry them by hanging them or laying them flat. Do not use the machine to dry such clothes.

• Do not wash colours and whites together. New, dark coloured cottons release a lot of dye. Wash them separately.

• Only use the dyes / color changers and descaling agents which are appropriate to machine wash. Always follow the instructions on the package.

INFORMATION

• Laundry that are subjected to materials such as flour, lime dust, milk powder, etc. intensely must be shaken off before being placed into the machine. Such dusts and powders on the laundry may build up on the inner parts of the product in time and can cause damage.

• Keep laundry items made of Angora wool in the freezer for a few hours before washing. This way, pilling will be reduced.

• Wash trousers and delicate laundry turned inside out.

• Tough stains must be treated properly before washing. If unsure, check with a dry cleaner.

• Take out all substances in the pockets such as coins, pens and paper clips, and turn pockets inside out and brush if possible. Such objects may damage the product or cause noise problem.

4.3 Recommendations for energy saving

Energy efficiency can be improved with low-temperature programmes and suitable detergents.

• Operate the product in the highest capacity allowed by the programme you have selected, but do not overload; see "Programme and consumption table".

• Follow the instructions on the detergent packaging.

• Wash slightly soiled laundry at low temperatures.

• Use faster programmes for small quantities of lightly soiled laundry.

• Do not use prewash setting or high temperatures for laundry that is not heavily soiled or stained.

• If you plan to dry your laundry in a dryer, select the highest spin speed recommended during washing process.

• Do not use more detergent than the amount recommended on the detergent package.

14 /EN

Washer-Dryer / User Manual

4.4 First use

Before starting to use the product make sure that all preparations are made in accordance with the “Important safety and environment instructions” and the instructions in the

To prepare the product for washing laundry, perform first operation in Drum Cleaning programme. If this programme is not available on your machine, apply the method described in section 6.2.

INFORMATION

“Installation” section.

• Use an anti-limescale agent suitable for washing machines.

• Some water has remained in the product due to the quality control processes in the production. It is not harmful for the product.

4.5 Correct load capacity

The maximum load capacity depends on the type of laundry, the degree of soiling and the selected washing programme. The product automatically adjusts the water amount according to the weight of the laundry put inside it.

type

Laundry

CAUTION!

(g)

Weight

type

Laundry

• Follow the information in the “Programme and consumption table”. When overloaded, machine's washing performance will drop. Moreover, noise and vibration problems may occur. For a good drying performance, do not load the machine with more laundry than recommended.

Bathrobe 1200 Hand towel 100 Fabric napkin 100 Nightgown 200 Bed sheet 700 Underclothing 100 Bed sheet 500 Men’s work shirts 600 Pillowcase 200 Men’s shirt 200 Tablecloth 250 Men’s pyjamas 500 Towel 200 Blouses 100

4.6 Loading the laundry

1. Open the loading door.

2. Place the laundry loosely in the product.

3. Push the loading door to close it until you hear a locking sound. Ensure that no items are caught in the door.

INFORMATION

• The loading door is locked while a programme is running. The door lock will open immediately after the washing programme has ended. If the inner part of the machine is too hot at the end of the programme, the loading door will not open until the temperature drops. If the door does not open, apply the solutions provided for "Loading Door Cannot be Opened." error in the Troubleshooting section.

CAUTION!

• If the laundry is misplaced, noise and vibration problems may occur in the machine.

4.7 Using detergent and softener

INFORMATION

• When using detergent, softener, starch, fabric dye, bleach or limescale remover, read the manufacturer's instructions on the package carefully and follow the suggested dosage values. Use measuring cup if any.

4.7.1 Detergent drawer

The detergent drawer is composed of three compartments:

– (1) for prewash – (2) for main wash

(g)

Weight

– (3) for softener –( ) in addition, there is a siphon part in the softener compartment.

15 /EN

Washer-Dryer / User Manual

4.7.2 Detergent, softener

and other cleaning agents

• Add detergent and softener before starting the washing programme.

• Never leave the detergent drawer open while the washing programme is running!

• When using a programme without prewash, do not put liquid detergent into the prewash compartment (compartment no. "1").

• In a programme with prewash, put liquid detergent into the prewash compartment (compartment no. “1”).

• Do not select a programme with prewash if you are using a detergent bag or dispensing ball. Place the detergent bag or the dispensing ball directly among the laundry in the machine. Remove them after drying.

• If you are using liquid detergent, do not forget to place the liquid detergent container into the main wash compartment (compartment no. 2).

• When the machine is in Drying step, do not add any washing chemicals (Liquid detergent, Softener, etc.).

4.7.3 Choosing the detergent

Detergent type to be used depends on the fabric type and colour.

• Use different detergents for coloured and white laundry.

• Wash your delicate clothes only with special detergents (liquid detergent, wool shampoo, etc.) used solely for delicate clothes.

• When washing dark coloured clothes and duvets, it is recommended to use liquid detergent.

• Wash woolens with a special detergent made specifically for woolens.

4.7.4 Adjusting the amount of detergent

The amount of washing detergent to be used depends on the amount of laundry, the degree of soiling and water hardness.

• Do not use amounts exceeding the dosage quantities recommended on the detergent package to avoid problems of excessive foam, poor rinsing, financial savings and finally, environmental protection.

• Use lesser detergent for small amounts or lightly soiled clothes.

4.7.5 Using softeners

Pour the softener into the softener compartment of the detergent drawer.

• Do not exceed the (>max<) level marking in the softener compartment.

• If the softener has lost its fluidity or if it is concentrated, dilute it with water before putting it in the detergent drawer.

4.7.6 Using liquid detergents

4.7.6.1 If the product contains a liquid detergent container

• Place the liquid detergent container in compartment no. “2”.

• If the liquid detergent has lost its fluidity, dilute it with water before putting in the compartment.

CAUTION!

• Use only detergents manufactured specifically for washing machines.

• Do not use soap powder.

16 /EN

Washer-Dryer / User Manual

4.7.6.2 If the product is equipped with a liquid detergent apparatus:

• If you want to use liquid detergent, pull the apparatus towards yourself. The part that falls off will function as a barrier for liquid detergent.

• If required, clean the apparatus with water when it is in place or by removing it.

• If you will use powder detergent, the apparatus must be secured at top position.

4.7.6.3 If the product does not contain a liquid detergent container

• Do not use liquid detergent for the prewash in a programme with prewash.

• Liquid detergent stains your clothes when used with Delayed Start function. If you are going to use the Delayed Start function, do not use liquid detergent.

4.7.7 Using gel and tablet detergent

• If the gel detergent thickness is fluidal and your machine does not contain a special liquid detergent container, put the gel detergent into the main wash detergent compartment during first water intake. If your machine contains a liquid detergent container, fill the detergent into this container before starting the programme.

• If the gel detergent thickness is not fluidal or in the shape of capsule liquid tablet, put it directly into the drum before washing.

• Put tablet detergents into the main wash compartment (compartment no. "2") or directly into the drum before washing.

INFORMATION

• Before drying, remember to remove objects such as the plastic detergent container from the drum.

4.7.8 Using laundry starch

• Add liquid starch, powder starch or the fabric dye into the softener compartment.

• Do not use softener and starch together in a washing cycle.

• Wipe the inside of the machine with a damp and clean cloth after using starch.

4.7.9 Using bleach

• Select a programme with prewash and add the bleach at the beginning of the prewash. Do not put detergent in the prewash compartment. Alternatively, select a programme with an extra drying step, add the bleach to the empty detergent compartment and once you see the rinsing step on the display for the first time, add 1 glass of water into the same compartment.

• Do not use bleach and detergent by mixing them.

• Use just a little amount (approximately 50 ml) of bleach and rinse the clothes very well as it causes skin irritation. Do not pour the bleach onto the laundry and do not use it with the colored items.

• When using oxygen-based bleaches, select a programme that washes the laundry at a low temperature.

• You can use oxygen-based bleaches together with the detergent. However, if it has a different consistency, first add the detergent into the detergent compartment no “2” and wait for the machine to take in the detergent together with water. While the product continues taking in water, add bleach in the same compartment.

INFORMATION

• Tablet detergents may leave residues in the detergent compartment. If you encounter such residues, place the tablet detergent between the laundry, close to the lower part of the drum in future washings.

• Use the tablet or gel detergent without selecting the prewash function.

17 /EN

4.7.10 Using limescale remover

• When required, use limescale removers manufactured specifically for washing machines only.

Washer-Dryer / User Manual

4.8 Tips for efficient washing

Heavily Soiled

(difficult stains such as grass, coffee,

Soiling Level

Soiled

Normally

(For example, stains

Soiled

Lightly

(No visible stains

Light Colours and

Whites

(Recommended temperature range based on soiling level: 40-90˚C)

It may be necessary to pre-treat the stains or perform prewash. Powder and liquid detergents recommended for whites can be used at dosages recommended for heavily soiled clothes. It is recommended to use powder

fruits and blood.)

detergents to clean clay and soil stains and the stains that are sensitive to bleaches.

Powder and liquid detergents recommended for whites can be used at dosages recommended for normally soiled clothes.

collars and cuffs)

caused by body on

Powder and liquid detergents recommended for whites can be used at dosages recommended

exist.)

for lightly soiled clothes.

Clothes

Colours

(Recommended temperature range based on soiling level: cold -40˚C)

Powder and liquid detergents recommended for coloured laundry can be used at dosages recommended for heavily soiled clothes. It is recommended to use powder detergents to clean clay and soil stains and the stains that are sensitive to bleaches. Detergents which do not contain bleach should be used.

Powder and liquid detergents recommended for colors can be used at dosages recommended for normally soiled clothes. Detergents which do not contain bleach should be used.

Powder and liquid detergents recommended for colors can be used at dosages recommended for lightly soiled clothes. Detergents which do not contain bleach should be used.

Black/Dark

Colours

(Recommended temperature range based on soiling level: cold -40˚C)

Liquid detergents suitable for colors and dark colors can be used at dosages recommended for heavily soiled clothes.

Liquid detergents suitable for colors and dark colors can be used at dosages recommended for normally soiled clothes.

Liquid detergents suitable for colors and dark colors can be used at dosages recommended for lightly soiled clothes.

Delicates/

Woolens/Silks

(Recommended temperature range based on soiling level: cold

-30˚C)

Prefer liquid detergents produced for delicate clothes. Woolen and silk clothes must be washed with special woolen detergents.

18 /EN

Washer-Dryer / User Manual

4.9 Tips for correct drying

Cottons Drying Synthetics Drying Babyprotect + Washing and Drying Wash&Wear

Sheet, bedding, baby clothes, t-shirts, sweatshirts, durable knit clothing, jeans, canvas trousers, shirts, cotton socks etc.

Durable Clothes with

Cotton-Content

Not recommended!

Types of Clothes

Synthetics Clothes (Polyester,

nylon, etc.)

Not recommended! Not recommended! Not recommended! Not recommended! Not recommended!

Delicate (Silk, Woolens,

Cashmere, Angora wool,

etc. content) Clothes

Not recommended! It is not appropriate to dry bulky laundry in the washer. Dry them by hanging them or laying

Bulky laundry such

as blankets, coats,

curtains etc.

them flat.

Not recommended!

It is recommended for the polyester, nylon, polyacetate, acrylic-content clothes. Drying is not recommended for the viscose-content clothes. Drying explanations in the maintenance label should be taken into account.

Not recommended! It is not appropriate to dry bulky laundry in the washer. Dry them by hanging them or laying them flat.

Programmes

Washes and dries respectively! Sheet, bedding, baby clothes, t-shirts, sweatshirts, durable knit clothing, jeans, canvas trousers, shirts, cotton socks etc. It is recommended for polyester, nylon, polyacetate, acrylic content clothes at low temperatures, taking into account the washing and drying warnings on the care label.

Not recommended! It is not appropriate to dry bulky laundry in the washer. Dry them by hanging them or laying them flat.

Washes and dries respectively! Sheet, bedding, baby clothes, t-shirts, sweatshirts, durable knit clothing, jeans, canvas trousers, shirts, cotton socks etc.

It is recommended for polyester, nylon, polyacetate, acrylic content clothes at low temperatures, taking into account the washing and drying warnings on the care label.

Not recommended! It is not appropriate to dry bulky laundry in the washer. Dry them by hanging them or laying them flat.

Stainless clothes that has been worn for a short time such as shirts, t-shirts, sweatshirts A very small amount of laundry must be loaded.

Lightly soiled and stainless shirts, t-shirts and synthetic-content clothes. A very small amount of laundry should be loaded.

Not recommended! It is not appropriate to dry bulky laundry in the washer. Dry them by hanging them or laying them flat.

4.10 Displayed Program Time

You can see the programme duration on the display of your machine while selecting a programme. Depending on the amount of laundry you have loaded into your machine, foaming, unbalanced load conditions, fluctuations in power supply, water pressure and program settings, the programme duration is automatically adjusted while the programme is running.

Time

delay

19 /EN

Fast+ Rinse

Rinse

Auto

Dosing

Plus

Pet hair removal

Spin+Pump

creasing

Fast+ Steam

SPECIAL CASE:

At programme start of Cottons and Cotton Eco programmes, display shows the duration of half load, which is the most common use case. After programme starts, in 20-25 minutes actual load is detected by the machine. And if the detected load is higher than half load; washing program will be adjusted accordingly and program duration increased automatically. You may follow this change on the display.

mode

TemperatureAnti

Pet hair removal

SpinPre-wash Night

Cold Drying

Cold Rinse

spin

Auto

Softener

Dosing

Selection

Washer-Dryer / User Manual

hold

Rinse

hold

5 Operating the product

5.1 Control panel

1 2

Mini Wash & Dry

5 kg Wash & Dry

HygieneCare+ Wash & Dry

Synthetic Dry

Cotton Dry

Spin+Drain

1 - Programme selection display 2 - Duration information display 3 - Start / Pause button 4 - Delayed start button 5 - Auxiliary function button 2 6 - Auxiliary function button 1

5.2 Display Symbols

a b c d e

90 60 40 30 20

Cottons

Cottons Eco

2 3 4 5

Mini

Mini14‘

Rinse

11 12 13 14

15 168

Synthetics

Shirts

WoolProtect

Bedding

Delicates Downloaded Programme

Temp.

90 60 40 30 20

1400

1200

800 600

Spin Remote

Control

Drying

Buhar

Start

Ending

Express

Steam

Pause

710 91112

35 468

7 - Drying level adjustment button 8 - Remote contr ol button 9 - Spin speed adjustment button 10 - Temperature adjustment button 11 - Programme selection knob 12 - On/Off button

1400 1200

800 600

a- Temperature indicator b- Spin speed indicator c- Child lock enabled symbol d-Loading door lock engaged symbol e- Duration information f- Programme follow-up indicator g-No water indicator h- Delayed start enabled indicator

i - Auxiliary function indicators 2 j - Auxiliary function indicator 1 k-Drying level indicator l - Wireless connection indicator m-Remote control indicator n -Rinse hold indicator o -No spin indicator p -Cold water indicator

INFORMATION

• Images used in this section to describe the product are schematic and may not be exactly the same as the actual product.

20 /EN

ghijklmnop

Washer-Dryer / User Manual

5.3 Preparing the Machine

1. Check if the hoses are connected tightly.

2. Plug in your machine.

3. Turn the tap on completely.

4. Place the laundry in the machine.

5. Add detergent and fabric softener.

5.4 Selecting a washing programme

1. In accordance with the “Programme and consumption table”, select a suitable programme for the amount and soiling level of the laundry.

2. Select the desired programme with the

Programme Selection

INFORMATION

knob.

• Programmes are limited to the highest spin speed appropriate for that particular type of fabric.

• When selecting a programme, always consider the type of fabric, colour, soiling level and permissible water temperature.

• Always select the lowest appropriate temperature. Higher temperature means higher electricity consumption.

5.5 Washing programmes

Depending on the type of fabric, use the following main programmes.

INFORMATION

• After selecting a washing programme suitable for your laundry, you can press the Drying button to set the machine to perform drying after the washing programme. Each time you press the button, info line shows at which step the drying process will take place and the relevant symbol will turn on. If you want, you can keep pressing the button to perform drying for the maximum period allowed.

• The symbols shown on the display are schematic and may not match the product exactly.

• When you will perform washing and drying by using the Drying function of your machine, load maximum 5 kg of laundry into the machine. If you exceed the capacity of the machine, your laundry will not dry and the machine will work longer, which will result in more energy consumption.

• Cottons

You can wash your durable cotton laundry (sheets, bedlinen, towels, bathrobes, underwear etc.) in this programme. When you press the quick wash function button, programme duration becomes notably shorter but effective washing is ensured thanks to intense washing movements. If the quick wash function is not selected, superior washing and rinsing performance is ensured for your heavily soiled laundry.

INFORMATION

• You can dry your laundry without any interruption right after the washing programme (it is possible to perform automatic or scheduled drying after the washing cycle). For this purpose, you must select the drying function before the washing programme is completed.

• According to the drying selections you will add to the washing programmes, you can see when the programme will end on the display of the machine.

• If you don't want drying to take place after the programme you have selected, press the Drying auxiliary function button until the Drying light turns off.

• Synthetics

You can use this programme to wash t-shirts, syntetic/cotton mix fabrics etc. Programme duration is notably shorter and efficient washing performance is ensured. If the quick wash function is not selected, superior washing and rinsing performance is ensured for your heavily soiled laundry.

INFORMATION

• According to the drying selections you will add to the washing programmes, you can see when the programme will end on the display of the machine.

• If you don't want drying to take place after the programme you have selected, press the Drying auxiliary function button until the Drying light turns off.

21 /EN

Washer-Dryer / User Manual

• WoolProtect

Use this programme to wash your woolen clothes. Select the appropriate temperature complying with the tag of your clothes. Your laundry will be washed with very delicate movements to avoid any damage.

Woolens programme of this machine is approved by The Woolmark Company for woolen products that can be washed in the washing machine, provided that the products are washed in accordance with the instructions on the product tag and the instructions published by the manufacturer of this machine. M1527" Woolmark is a registered trademark in the United Kingdom, Ireland, Hong Kong and India.

INFORMATION

• The drying function cannot be selected for the washing programme designed for woolen laundry.

• Cottons Eco

Use to wash your normally soiled, durable cotton and linen laundry. Although it washes longer than all other programmes, it provides high energy and water savings. Actual water temperature may be different from the washing temperature stated. When washing less amount of laundry (e.g. half the capacity or less), duration of programme steps may automatically become shorter. In this case, energy and water consumption will decrease more, providing a more economic wash.

INFORMATION

• According to the drying selections you will add to the washing programmes, you can see when the programme will end on the display of the machine.

• If you don't want drying to take place after the programme you have selected, press the Drying auxiliary function button until the Drying light turns off.

• Delicates

You can use this programme to wash delicate laundry such as cotton/synthetic mix knitted clothes or socks. Washing movements in this programme are more delicate. Set the temperature to 20 degrees or use the Cold Wash option for clothes whose colour you wish to preserve.

• Mini / Mini 14’

Use this programme to wash your lightly soiled cotton clothes in a short time. The programme duration can be reduced down to 14 minutes when the quick wash function is selected. When the quick wash function is selected, maximum 2 (two) kg of laundry must be washed.

INFORMATION

• According to the drying selections you will add to the washing programmes, you can see when the programme will end on the display of the machine.

• If you don't want drying to take place after the programme you have selected, press the Drying auxiliary function button until the Drying light turns off.

• Shirts

Use this programme to wash shirts made of cotton, synthetic and synthetic blended fabrics together. This programme ensures that your clothes wrinkle less. When the quick wash function is selected, the Pre-treatment algorithm is used.

• Apply the pre-treatment chemical directly onto the clothes, or add it together with the detergent to the powder detergent compartment when the machine starts to take in water. This way, it will take you much shorter to get the performance you would normally get with a regular washing cycle. Life of your shirts will be longer.

22 /EN

Washer-Dryer / User Manual

INFORMATION

• According to the drying selections you will add to the washing programmes, you can see when the programme will end on the display of the machine.

• If you don't want drying to take place after the programme you have selected, press the Drying auxiliary function button until the Drying light turns off.

• Bedding

Use this programme to wash fibre duvets that bear a "Machine-washable" tag. To avoid damaging your machine or duvet, make sure that the duvet is correctly loaded into the machine. Remove the cover of your duvet before loading the machine. Fold the duvet in two before placing it into the machine. Make sure that the duvet does not contact the bellow or glass. Also use this programme to wash down coats, vests, jackets etc. that bear a “machine-washable” tag.

INFORMATION

• Do not load the machine with more than a double fibre duvet (200 x 200 cm).

• Do not wash your cotton duvets, pillows etc. in the machine.

WARNING!

• Do not wash your item such as carpets, rugs etc. in the washing machine. Otherwise, permanent damage will occur to the machine.

• Downloaded Programme

This is a special programme that allows you to download different programmes when you want to. At the start, there is a programme you will see with the HomeWhiz application as default. However, you can use the HomeWhiz application to select a programme from the predefined programme settings, and then change it.

INFORMATION

• If you wish to use the HomeWhiz and Remote Control functions, you need to select Download Programme. Please see the section HomeWhiz and Remote Control Function for more details.

• Mixed

You can use this programme to wash cottons and synthetics together without the need to sort them.

INFORMATION

• According to the drying selections you will add to the washing programmes, you can see when the programme will end on the display of the machine.

• If you don't want drying to take place after the programme you have selected, press the Drying auxiliary function button until the Drying light turns off.

• Outdoor / Sports

Use this programme to wash outdoor/sports clothes that contain cotton/synthetic mix, as well as waterproof cloths like gore-tex. This programme washes your laundry delicately thanks to its special turning movements.

23 /EN

Washer-Dryer / User Manual

INFORMATION

• According to the drying selections you will add to the washing programmes, you can see when the programme will end on the display of the machine.

• If you don't want drying to take place after the programme you have selected, press the Drying auxiliary function button until the Drying light turns off.

• Dark Care / Jeans

Use this programme to preserve the colour of your dark-coloured clothes and jeans. This programme provides high efficiency in washing, thanks to a special drum movement, even at low temperatures. It is recommended to use liquid detergent or woolen shampoo for dark coloured laundry. Do not wash your delicate clothes that contain wool etc. in this programme.

• Curtain

You can use this programme to wash your tulles and curtains. As their meshed texture causes excessive foaming, put little amount of detergent into the main wash compartment. Thanks to the special spin profile of the programme, tulles and curtains crease less. Do not overload the machine to avoid damage to curtains.

INFORMATION

• It is recommended to use special detergents produced for curtains in the powder detergent compartment in this programme.

• Rinse

Use when you want to rinse or starch separately.

• Spin+Drain

Use this programme to drain the water in the machine.

5.6 Temperature selection

INFORMATION

• According to the drying selections you will add to the washing programmes, you can see when the programme will end on the display of the machine.

• If you don't want drying to take place after the programme you have selected, press the Drying auxiliary function button until the Drying light turns off.

• Lingerie

You can use this programme to wash hand-washable delicate clothes or women’s underwear. Small amount of laundry must be washed in a laundry bag. Clasps and buttons must be done up, and clothes with zip must be zipped.

24 /EN

Whenever a new programme is selected, the temperature recommended for that programme appears on the temperature indicator. It is possible that the recommended temperature is not the highest value that can be selected for the relevant programme. Press the button to change the temperature. Temperature will decrease gradually.

Temperature Adjustment

INFORMATION

• No change can be made in programmes where temperature adjustment is not allowed.

• You can also change the temperature after the washing cycle has started. This can be done if the washing steps allow it. If they don’t permit it, you can’t do it.

Washer-Dryer / User Manual

5.7 Spin speed selection

5.7.2 Auxiliary function selection for drying

Whenever a new programme is selected, the spin speed recommended for the selected programme appears on the

Spin Speed

indicator.

INFORMATION

• It is possible that the recommended spin speed is not the highest value that can be selected for the relevant programme.

Press the Spin Speed Adjustment button to change the spin speed. Spin speed decreases gradually. Then, depending on the model of the product, "Rinse Hold" and "No Spin" options appear on the display. If you are not going to unload your clothes immediately after the programme ends, you can use the Rinse Hold function to keep your laundry in the final rinsing water in order to prevent them from getting wrinkled when there is no water in the machine. This function holds the laundry in the final rinsing water.

5.7.1 If you want to spin your laundry after the Rinse Hold function:

- Adjust the

- Press the Programme will resume. The machine will drain the water and spin the clothes. If you want to drain the water at the end of the programme without spinning, you can use the

Spin Speed

Start/Pause

No Spin

INFORMATION

button.

function.

• If you press the Spin Speed adjustment button in programmes where the spin speed is not allowed, the spin speed setting will not change and you will hear a warning.

If the washing steps permit, you can change the spin speed after the washing cycle has started. If they don’t permit it, you can’t do it.

When you select a new washing programme, press the Drying Level Adjustment button to set the drying option suitable for this programme.

INFORMATION

• If you press the Drying auxiliary function button in programmes where the drying step is not allowed, the drying light will not change and you will hear a warning.

• Only for dying programmes, press the Drying Level Adjustment button to set the suitable drying option.

5.8 Drying programmes

CAUTION!

• During the drying programme, the machine automatically removes the lints coming from the clothes. The machine uses water in the drying step. For this reason, water tap of the machine should be open also in the drying programmes.

• When you select a new washing programme, press the Drying Level Adjustment button to set the drying option suitable for this programme.

INFORMATION

• There is a spinning step in the drying programmes. Your machine performs this process in order to shorten the drying time. While the drying programme is selected, the spin speed setting is within the Maximum spin speed range.

• If you press the Drying auxiliary function button in programmes where the drying step is not allowed, the drying light will not change and you will hear a warning.

• Only for dying programmes, press the Drying Level Adjustment button to set the suitable drying option.

• In case of water outage, washing or drying cannot be performed.

25 /EN

Washer-Dryer / User Manual

• Synthetic Dry

Use this programme to dry synthetic clothes with dry weight up to 3 kg. You can perform only drying in this programme.

INFORMATION

• For dry wright of laundry, see Section 4, Step 4.5.

• Cotton Dry

Use this programme to dry cotton clothes with dry weight up to 5 kg. You can perform only drying in this programme.

INFORMATION

• If you are going to dry laundry that comprises only towels and bathrobes, the maximum amount of laundry that can be loaded is 4 kg.

• For dry wright of laundry, see Section 4, Step 4.5.

5.9 Washing and drying programmes

CAUTION!

• 5 kg Wash&Dry

Use this programme to wash cotton laundry of up to5 kg and to dry right after the washing programme without making any other selection.

In the 5 kg Washing and 5 Drying programme, it is recommended to load the machine up to the level shown above for ideal drying conditions (you can see the level arrow if you open the loading door).

• Mini Wash&Wear

Use this programme to wash 0.5 kg of laundry (2 shirts) in 40 minutes or 1 kg of laundry (5 shirts) in 60 minutes.

INFORMATION

• The Wash&Wear programme is designed to quickly wash and dry daily clothes that have been worn for a short time and are not heavily soiled. This programme is suitable for thin-textured clothes that dry quickly (shirts, t-shirts).

• Other drying options or programmes should be used for thick texture laundry that takes long to dry.

• HygieneCare+ Wash & Dry

Applying a steam step at the beginning of the programme allows to soften the dirt easily. Use this programme to wash and quickly dry laundry (up to 2 kg) that requires antiallergic and hygienic washing (cottons such as baby clothes, sheets and underwear).

INFORMATION

• The Anti-allergic+ programme has been tested and approved by the “British Allergy Foundation” (Allergy UK) based in the United Kingdom.

INFORMATION

• When this programme is selected, the external Drying auxiliary function cannot be selected.

26 /EN

Washer-Dryer / User Manual

5.10 Programme and consumption table (for washing)

Auxiliary functions

Programme (°C)

Max. Load (kg)

Water Consumption (l)

Energy Consumption

(kWh)

Max. Speed***

Express

Cottons

Cottons Eco 60**

Synthetics

Mini / Mini 14’

Mini / Mini 14’ + Express 30 WoolProtect 40 Delicates Bedding 60 Shirts 60 Drum Cleaning+ 90

Mixed 40 Outdoor / Sports 40 Dark Care / Jeans 40 Curtain Lingerie 30

90 8 60 40

60 40 90 60 30

40 3,5 55 0,72 800

40 2 86 0,70 800

90 2,50 1400 • • • • 8 90 1,80 1400 • • • • 8 88 0,97 1400 • • • • 8 47 0,76 1400 • 3 60 1,35 1200 • • • • 3 58 0,85 1200 • • • • 8 68 2,20 1400 • • • • 8 68 1,20 1400 • • • • 8 68 0,20 1400 • • • • 2 40 0,15 1400 • • • •

1,5 55 0,50 1200

2 75 1,30 1000 • 3 63 1,23 800 • • • •

- 76 2,60 600 * *

Downloaded Programme *****

3,5 70 0,90 800 • • • • 3,5 52 0,65 1200 • 3,5 70 0,85 1200 • • • •

1 65 0,56 600

• : Selectable. * : Automatically selected, cannot be cancelled. ** : Energy Label programme (EN 50229) ***: If the maximum spin speed of the machine is lower, you can select values up to the maximum spin speed value. *****: These programmes can be used with the HomeWhiz application.

Steam

Anti-Crease+

Selectable temperature

range °C

Drying

Cold - 90 Cold - 90 Cold - 90 Cold - 60 Cold - 60 Cold - 60 Cold - 90 Cold - 90 Cold - 90 Cold - 90 Cold - 40 Cold - 40 Cold - 60 Cold - 60

Cold - 40 Cold - 40 Cold - 40 Cold - 40 Cold - 30

- : See the programme description for maximum load.

INFORMATION

• The auxiliary functions in the table may vary according to the model of your machine.

• Water and power consumption may vary subject to the changes in water pressure, water hardness and water temperature, ambient temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in the mains voltage.

• When selecting a programme, you can see the washing duration on the display of your machine. Depending on the amount of laundry you have loaded into the machine, there might be a difference of 1 to 1.5 hours between the duration shown on the display and the actual duration of the washing programme. The duration will be corrected automatically right after the washing programme has started.

• "Auxiliary function selection modes can be changed by the manufacturing company. New selection models may be added, or the existing ones may be removed.”

• "Spin speed of your machine may vary depending on the programme; the spin speed cannot exceed the maximum spin speed of your machine."

27 /EN

Washer-Dryer / User Manual

Programme and consumption table (for drying)

EN 1

Programme (°C)

Cotton Dry - 5

Synthetic Dry -

HygieneCare+ Wash & Dry 60

5 kg Wash & Dry 60

Mini Wash & Dry 30

INFORMATION

Max. Load (kg)

Water Consumption (l)

45 3,20

3 30 2,10 - • * • • •

2 120

5 94

0,5 35 0,60 1000 • * •

1 44 1,00 1000 • * •

3,80 1400

5,00 1400

Auxiliary functions

Energy Consumption (kWh)

Max. Speed***

Express

Steam

1400

* • * • • • •

Drying level

Anti-Crease+

Drying

Extra Dry

Wardrobe Dry

Iron Dry

• * • • • •

Selectable

temperature range °C

Time based drying - minutes

90-30

60-Cold

30-Cold

Information for test institutions:

"Washing performance tests for EU energy labelling were done in the "Cottons Eco 60°C" programme as per the EN 50229 standard. According to the EN 50229 standard for the EU energy labelling drying performance, the maximum washing load must be divided into groups as the maximum drying load and the remaining drying load, and then each load must be dried using the option "Cottons Drying Extra Dry".

5.11 Auxiliary function selection

Select the desired auxiliary functions before starting the programme. When a programme is selected, symbols of the auxiliary functions selected with it will turn on.

INFORMATION

• Symbols of the auxiliary functions that cannot be selected together with the selected programme will not turn on. If you press the buttons of these auxiliary functions, you will hear a warning and selection will be disabled.

28 /EN

Furthermore, you may also select or cancel auxiliary functions that are suitable for the running programme after the washing cycle starts. If the wash cycle has reached a point where no auxiliary function can be selected, an audible warning will be given.

INFORMATION

• Some functions cannot be selected together. If a second auxiliary function conflicting with the first one is selected before starting the machine, the function selected first will be canceled and the second auxiliary function selection will remain active.

• An auxiliary function which is not compatible with the programme cannot be selected (See. “"Programme and consumption table")

• Some programmes have auxiliary functions that must run together with the selected programme. These functions cannot be cancelled.

Washer-Dryer / User Manual

INFORMATION

• If the selected wetness level (Iron Dry, Wardrobe Dry, Wardrobe Extra Dry) cannot be reached at the end of the drying programme, your machine will automatically extent the programme duration. The programme will take longer.

• If Timed Drying is selected, the programme will end at the end of the drying time even if the laundry is not dry.

• If, during the drying programme, the selected wetness level (Iron Dry, Wardrobe Dry, Wardrobe Extra Dry) is reached or extra dryness is detected in the timed drying options, the programme will take shorter. The time decrease will be shown on the display.

5.11.1 Auxiliary Functions

• Custom Programme

This auxiliary function can be used for Cottons and Synthetics programmes only with the HomeWhiz application. When this auxiliary function is enabled, you can add up to 4 additional rinse steps to the programme. You can select and use some auxiliary functions even though they are not found on your product. You can increase and decrease the time of the Cottons and Synthetics programmes within a safe range.

INFORMATION

• When the Specialised Programme auxiliary function is selected, washing performance and energy consumption will be different than the value indicated.

• Drying

This function dries your laundry after the washing cycle. Please see the programme table for programmes that can be used with this function.

• Express

When this function is selected, durations of relevant programmes get shorter by 50%. Thanks to the optimised washing steps, high mechanic activity and optimum water consumption, high washing performance is achieved in spite of the reduced duration.

• Steam

Use this programme to reduce the wrinkles and shorten the ironing times for a small amount of cotton, synthetic or mixed clothes that are not stained.

• Remote Control

You can use this auxiliary function button to connect your product to smart devices. For detailed information, see HomeWhiz and the Remote Control Function.

5.11.2 Functions/Programmes Selected by Pressing the Function Buttons for 3 Seconds

• Drum Cleaning+

To select this programme, press and hold the auxiliary function button 2 for 3 seconds. Use regularly (once in every 1-2 months) to clean the drum and provide the required hygiene. Before the programme, it applies steam to soften residues in the drum. Operate the programme while the machine is completely empty. To obtain better results, put powder lime-scale remover for washing machines into the detergent compartment no. “2”. This programme contains a drying step that runs after the drum cleaning step to dry the inside of the machine.

INFORMATION

• This is not a washing programme. It is a maintenance programme.

• Do not run this programme when there are any objects in the machine. If you try to do so, the machine will automatically detect that there is load inside and abort the programme.

29 /EN

Washer-Dryer / User Manual

• Anti-Crease+

If you press and hold the Drying Level Adjustment button for 3 seconds, this function will be selected and the programme followup light of the relevant programme will turn on. When this function is selected, it aerates the laundry for up to 8 hours at the end of the programme to prevent creasing. You can cancel the programme and take your laundry out at any time during the 8-hour duration. Press the function selection button or the machine On/Off button to cancel the function. The programme follow-up light will remain on until the function is canceled or the step is complete. If the function cannot be cancelled, it will be active in the subsequent washing cycles as well.

• Child lock

You can use the Child Lock to prevent children from tampering with the machine. Thus you can avoid any changes in a running programme.

INFORMATION

• When the Child Lock is enabled, you can press the On/Off button to switch the machine on or off. When you switch on the product again, programme will resume where it left off, with the child lock enabled.

• If any button is pressed while the Child Lock is enabled, an audible warning will be heard and the child lock icon will flash.

• Child lock cannot be selected while the remote control function is enabled.

To enable Child Lock: Press and hold the auxiliary function button 1

countdown ends, Child Lock On icon will be displayed. When this warning is displayed, you can release the

To disable Child Lock: Press and hold the auxiliary function button 1

countdown ends, Child Lock off icon will disappear.

for 3 seconds. When the

“CL 3-2-1”

Auxiliary function button 1

for 3 seconds. When the

“CL 3-2-1”

on the display

• Wireless Connection

You can use the wireless connection function to pair your machine with your smart device. This way, you can use your smart device to get information about your machine and control it.

To activate wireless connection: Press and hold the Remote Control function button

countdown connection symbol will be displayed. Release the

button

. The wireless connection icon will flash while the product is connecting to your smart device. If the connection is successful, the icon’s light will remain on.

To deactivate wireless connection: Press and hold the Remote Control function button

countdown connection symbol will disappear.

for 3 seconds. After the

“3-2-1”

INFORMATION

on the display, wireless

Remote Control function

for 3 seconds. After the

on the display, wireless

• For the wireless connection to be enabled, initial setup of the HomeWhiz application must be completed. If you press the Remote Control function button after the setup, wireless connection will be enabled automatically.

5.12 Drying steps

5.12.1 Iron Dry

Drying continues until the drying level reaches the Iron Dry step.

5.12.2 Wardrobe Dry

Drying continues until the drying level reaches the Wardrobe Dry step.

30 /EN

Washer-Dryer / User Manual

5.12.3 Extra Dry

Drying continues until the drying level reaches the Wardrobe Extra Dry step.

INFORMATION

• The dryness level might change depending on the mix of laundry, type of material, amount and wetness level of the laundry.

• Do not use the machine to dry laundry that contains lace, tulle, bling, beads, paillette, wire etc. or laundry with high silk content.

5.12.4 Time based drying-minutes

You can select 30, 90 or 150 minutes drying to reach the desired dryness level at a low temperature.

INFORMATION

• When drying small amount of laundry (2 pieces maximum), select the timed drying steps in the Cottons or Synthetics drying programmes.

• If the laundry has not reached the desired dryness level at the end of the drying programme, you can select timed drying to end the process.

• When this function is selected, the machine performs drying for the adjusted time irrespective of the drying level.

5.13 Time display

While the programme is running, the time remaining to the end of the programme will be displayed in hours and minutes, e.g. “01:30”.

5.14 End Time

With the the programme can be delayed up to 24 hours. After pressing the programme's estimated end time will be displayed. If the end time is adjusted,

Delayed Start

To ensure that the Delayed Start function is enabled and the program ends at the end of the defined duration, you should press

Pause Pause

If you want to cancel Delayed Start function, press the to turn off and on the product.

Delayed Start

function, start of

Delayed Start

button,

indicator is illuminated.

4 5

13 14

7 8

Start/

after setting the duration. The

Start/

button will stop flashing and remain on.

4 5

13 14

7 8

On/Off

button

4 5

13 14

7 8

INFORMATION

• Programme time may differ from the values in section "Programme and consumption table" depending on the water pressure, water hardness and temperature, ambient temperature, amount and the type of laundry, auxiliary functions selected and the changes in the mains voltage.

31 /EN

1. Open the loading door, place the laundry and put detergent etc.

2. Select the washing programme, temperature, spin speed and, if required, the auxiliary functions.

3. Press the

Delayed Start

button

to set the desired end time.

Delayed Start

4. Press

Start / Pause

light turns on.

button. Countdown starts. ":" sign in the middle of the end time on the display will start flashing.

Washer-Dryer / User Manual

INFORMATION

• Do not use liquid detergents when you enable the Delayed Start function! Stains might remain on the clothes.

• The door will remain locked during the End Time countdown. If you want to unlock the door, press the Start/Pause button to switch the machine to pause mode. Thus, you can add extra laundry into the machine. At the end of the countdown, Delayed Start symbol disappears, washing cycle starts and the time of the selected programme appears on the display.

• When End Time is selected, the time displayed on the screen consists of the end time plus the duration of the selected programme.

5.15 Starting the programme

1. Press Start/Pause button to start the programme.

4 5

13 14

7 8

2. Loading door will be locked. After the loading door has been locked, door lock symbol will appear on the display.

3. The programme follow-up lights on the display show the current programme step. When the running programme is selected, the drying follow-up LEDs light up in consecutive order.

4 5

13 14

7 8

INFORMATION

• If no programme is started or no button is pressed within 10 minutes during the programme selection process, the product will turn off automatically. Display and all indicators will turn off. If you press the On/ Off button, the programme information set as default will be displayed.

5.16 Loading door lock

There is a locking system on the loading door of the machine that prevents opening of the loading door in cases when the water level is unsuitable. “Door Locked” symbol appears on the display when the loading door is locked.

Opening the loading door in case of power failure:

INFORMATION

• In case of a power failure, you can use the loading door emergency handle under the pump filter lid to manually open the loading door.

• Before opening the loading door, make sure that there is no water in the machine to avoid flooding.

•

Open the pump filter lid.

•

Release the loading door emergency handle

located at the rear side of the filter cap.

• Pull down the loading door emergency handle once and open the loading door. After opening the loading door, re-insert the loading door emergency handle.

•

f the loading door does not open, try

again by pulling down the handle.

WARNING!

32 /EN

Washer-Dryer / User Manual

5.17 Changing the selections after programme has started

5.17.1 Adding laundry after the programme has started :

İf the status of the machine is suitable for adding laundry, the laundry adding symbol on the display will turn on. When you press Start/Pause button in such a case, door lock will be disabled and the door will open so that you can add laundry. When the door lock is disabled, the door lock symbol on the display will disappear. After adding the laundry, close the door and press Start/ Pause again to continue the washing cycle.

4 5

13 14

7 8

5.17.2 Switching the machine to pause mode:

Press

Start/Pause

to switch the machine to the pause mode while a programme is running. Pause symbol will flash on the display.

4 5

13 14

7 8

5.17.3 Changing the programme selection after the programme has started:

The programme change is not allowed when the current programme is running. If Child Lock is not enabled, you can select a new programme after switching the current programme to pause mode. This will cancel the current programme.

INFORMATION

• The newly selected programme will start anew.

5.17.4 Changing the auxiliary function, spin speed and temperature settings

Depending on the step the current programme has reached, you can cancel or enable auxiliary functions. See “Auxiliary function selection”. Also, you can change the spin speed, temperature and drying settings. See "Spin speed selection" and "Temperature selection".

INFORMATION

• If changes are not allowed, an audible warning will be heard.

• If the temperature of the water inside the machine is high or if the water level is above the door line, the loading door will not open.

5.18 Cancelling the programme

The programme will be cancelled when the machine is turned off and on again. Press and hold the

On/Off

button for 3 seconds.

4 5

13 14

7 8

INFORMATION

• If you press the On/Off button while the child lock is enabled, the programme will not be cancelled. You should cancel the Child Lock first.

• If you want to open the loading door after you have cancelled the programme but you cannot do it since the water level in the machine is above the loading door baseline, turn the Programme Selection knob to Spin+Pump programme and discharge the water in the machine.

5.19 End of programme

Once the programme is completed, “End” will be displayed. If you do not press any button for 10 minutes, the product will turn off automatically. Display and all indicators will turn off. Completed programme steps will be displayed if you press the On/Off button.

33 /EN

Washer-Dryer / User Manual

5.20 Your machine has the "Pause Mode" function.

fter using the On/Off button to switch on the machine, if you do not start any programme in the selection step or do not perform anything else, or if you do not do anything in 2 minutes after the selected programme has ended, the programme will automatically switch to energy saving mode. Also, if your product has a display that shows programme time, this display will be completely turned off. If you turn the Programme Selection knob or touch any button, the lights and the display will switch back to the previous position. The selections you make when exiting the energy efficiency mode may change. Check if your selections are correct before starting the programme. If necessary, make adjustments again. This is not an error.

Your washing machine will send you a notification through the HomeWhiz application in the following cases:

• When the programme is over,

• When the door of the washing

• When No water warning is displayed,

• When safety warning is given,

5.21 Remote Control Function

The Remote Control function allows you to use your smart device to check your washing machine and get information about its status. With the Remote Control, you can use your smart device to do many things that can also be performed on the machine. Plus, you can use some features only with the Remote Control function. You must download the Remote Control application from the app store of your smart device to use the WLAN feature of your machine. Make sure that your smart device is connected to internet to install the app. If you are using the app for the first time, please follow the on-screen instructions to complete your user account registration. Once the registration procedure is complete, you can use all products with the Remote Control function in your house on this account. During setup, Bluetooth must be enabled on your smart device and the device itself must be connected to internet. Your smart device must be near the washing machine. You can tap "Add/Remove Product" on the "Products" page to see the products paired with your account. You can pair these products on this page. Once the application is installed, the Remote Control function allows your washing machine to send you push notifications through your smart device.

INFORMATION

For the application to run, a connection must be established between your product and the application.

• Please visit www.homewhiz.com to see the Android and iOS versions supported by the HomeWhiz application.

machine is opened,

INFORMATION

• To be able to use the HomeWhiz function, make sure that the app is installed on your smart device and that your washing machine is paired with your smart device via Bluetooth. If the washing machine is not paired with your smart device, it will function as an appliance without the HomeWhiz feature.

• Your product will run once it is paired with your smart device via Bluetooth. Checks performed on the app will be enabled through this pairing. For this reason, the Bluetooth signal between the product and the smart device must be strong enough.

• All the safety measures described in

"GENERAL SAFETY INSTRUCTIONS"

section of the user manual apply to the remote operation through the Remote Control function as well.

• For HomeWhiz setup, your smart device must be connected to internet. Otherwise, the HomeWhiz App will not let you complete the setup process successfully. If you are having problems with your internet connection, please contact your internet service provider.

5.21.1 Installing the Remote Control App

WARNING!

34 /EN

Washer-Dryer / User Manual

• If you are adding a product for the first time, tap "Add/Remove Product" on the app and touch "Tap here to connect the product to the network". Follow the steps in the app to install it.

• To start the setup, make sure that your washing machine is switched off. Press and hold the On/Off button and the Remote Control button simultaneously for 5 seconds to set the washing machine to Remote Control setup mode.

4 5

13 14

7 8

• In the Remote Control setup mode, you will see an animated image on the display and the wireless icon will flash until your machine connects to your smart device. In this mode, only the On/Off button will be enabled. Other buttons will have no function.

4 5

13 14

7 8

• Tap “Add/Remove Product” on the app, and then tap “Connect new product to the network”.

• Follow the on-screen instructions on the Remote Control app.

• When the setup is complete, give your washing machine a name. Now, you can see the product you have just added on the “Products” page.

INFORMATION

• If you cannot successfully carry out the setup within 5 minutes, your washing machine will turn off automatically. In this case, you will have to start over the setup procedure. If the problem persists, please contact the authorised service provider.

INFORMATION

• You can use your washing machine with more than one smart device. To do this, download the Remote Control app on the other smart device as well. After launching the app, you will need to sign in to your account you have previously created and paired with your washing machine. Otherwise, please read “Setting up a washing machine that is connected to someone else’s account”.

INFORMATION

• The Remote Control application may ask you to enter the product number stated on the label of the product. Product label is found on the inner side of the loading door. Product number is written on this label.

5.21.2 Setting up a washing machine that is connected to someone else’s account

If the washing machine you want to use was registered in the system with someone else's account before, please create a new account and log in to this account on the HomeWhiz app for Remote Control registration and setup of your product. After logging in, install the product by following the steps in section 5.21.1.

INFORMATION

• Your request to add the product will be sent to the product's owner via e-mail. You can start to use the product mutually once the product's owner has approved your request. Plus, the product owner may accept or reject the request sent through the application. For this, the person must select the Settings tab on the main page of the application. They must proceed to the User Linking Settings page and accept the request, if they want to.

35 /EN

Washer-Dryer / User Manual

5.21.3 Deleting Remote Control Account Linking

To delete the linking of a washing machine that has been paired with someone else’s account, follow the steps below.

• Press the On/Off button to turn on your washing machine.

• While your machine is on, press and hold the Remote Control button and Delayed Start button for 5 seconds.

4 5

13 14

7 8

• After countdown “5-4-3-2-1“ on the display, you will hear a beep for your request. Deleting the linking will take a few seconds. Once it is complete, you will hear two beeps.

on, you have connection. If the symbol is flashing, the product is trying to connect. If the symbol is off, you have no connection.

WARNING!

• If the wireless network connection is enabled on your product, you can select the Remote Control function. If the Remote Control function cannot be selected, check the connection status. If the connection fails, repeat the initial set-up settings on the appliance.

If you want to control your washing machine remotely, press the Remote Control button to enable the Remote Control function. Once the product is accessed, you will see a screen similar to the one below.

4 5

13 14

7 8

WARNING!

• Once you have completed this procedure, you cannot use the Remote Control function of your machine until you perform setup again.

• Your product does not have to be connected to your smart device to delete the account pairing. Your request will be received. Pairing will be automatically deleted as soon as your product connects to your smart device.

5.21.4 Using the Remote Control function

After setting up the Remote Control function, wireless connection will be enabled automatically. To activate or deactivate the wireless connection, please see 5.11.2 Wireless Connection . If you turn off and on your machine while wireless connection is active, it will automatically reconnect. If the paired device goes out of the range, the wireless connection will turn off automatically. For this reason, you will need to turn it on again if you want to use the Remote Control function. You can check the wireless connection symbol on the display to track your connection status. If the symbol is continuously

While the Remote Control function is on, you can only manage turn-on, turn-off and status follow-up operations through your washing machine. All functions except child lock can be managed through the application. You can check the function indicator on the button to follow whether the Remote Control function is On or Off. If the Remote Control function is Off, all the operations are handled on the washing machine and only status followup is allowed on the application. If the Remote Control function cannot be enabled, you will hear a warning after pressing the button. Bluetooth setting being Off, having no devices paired with Bluetooth or the washing machine's door being open are examples for such cases. Once you activate this function on the washing machine, it will remain enabled apart from certain conditions and allow you to control your washing machine remotely via Bluetooth regardless of whether the washing machine is switched on or off.

36 /EN

Washer-Dryer / User Manual

In certain cases, it deactivates itself for safety reasons:

• When your washing machine undergoes a power interruption

• When the door of the washing machine is opened

• When the On/Off button on the control panel is pressed

5.21.5 Troubleshooting

Follow the steps below if you are having problem with controlling or connection. Observe whether the problem persists or not after the action you have performed. Do the following if the problem is not resolved.

• Check whether your smart device is connected to the relevant home network.

• Restart the product application.

• Proceed to the settings menu on the product and switch Wireless Connection: Off to Wireless Connection: On and reconnect via the application.

• If the connection cannot be established with the above processes, repeat the initial set-up settings on the washing machine.

If the problem persists, consult an

Authorised Service Agent.

6 Maintenance and cleaning

Service life of product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals.

6.1 Cleaning the detergent drawer

Clean the detergent drawer at regular intervals (every 4-5 washing cycles) as shown below in order to prevent accumulation of powder detergent in time.

1 Remove the siphon by lifting it from behind

as shown in the picture. After performing the below mentioned cleaning procedures, replace the siphon back to its seating and push its front section downwards to make sure that the locking tab engages.

INFORMATION

• If more than normal amount of water and softener mixture remains in the softener compartment, the siphon must be cleaned.

2. Wash the detergent drawer and the siphon with plenty of lukewarm water in a washbasin. In order to prevent the residues to contact your skin, clean it with an appropriate brush by wearing a pair of gloves.

3 Insert the drawer back into its place after

cleaning and make sure that it is seated well.

37 /EN

6.2 Cleaning the loading door and the drum

For products with drum cleaning programme, please see Operating the product - Programmes.

INFORMATION

• Repeat Drum Cleaning process in every 2 months.

• Use an detergent /anti-limescale suitable for the washing machines.

Washer-Dryer / User Manual

After every washing and drying make sure that no foreign substance is left in the drum. If the holes on the bellow shown in the figure are blocked, open the holes using a toothpick.

INFORMATION

• Foreign metal substances will cause rust stains in the drum. Clean the stains on the drum surface by using cleaning agents for stainless steel. Never use steel wool or wire wool.

CAUTION!

• Never use sponge or scrub materials.

These will damage the painted, chrome and plastic surfaces.

6.3 Cleaning the body and control panel

Wipe the body of the machine with soapy water or non-corrosive mild gel detergents as necessary, and dry with a soft cloth. Use only a soft and damp cloth to clean the control panel.

6.4 Cleaning the water intake filters

1. Close the taps.

2. Remove the nuts of the water intake hoses to access the filters on the water intake valves. Clean residues on them with an appropriate brush. If the filters are too dirty, remove them from their places with a pliers and clean in this way.

3. Take out the filters on the flat ends of the water intake hoses together with the gaskets and clean thoroughly under running water.

4. Replace the gaskets and filters carefully in their places and tighten the hose nuts by hand.

6.5 Draining remaining water and cleaning the pump filter

The filter system in your machine prevents solid items such as buttons, coins and fabric fibres clogging the pump impeller during discharge of washing water. Thus, the water will be drained without any problem and the service life of the pump will extend. If the machine fails to drain water, the pump filter is clogged. Filter must be cleaned whenever it is clogged or in every 3 months. Water must be drained off first to clean the pump filter. In addition, prior to transporting the machine (e.g., when moving to another house) and in case of freezing of the water, water may have to be drained completely.

CAUTION!

• Foreign substances left in the pump filter may damage your product or may cause noise problem.

• If the product is not being used, shut the tap, remove mains hose and drain the water inside the machine in places where there is the risk of the product freezing .

• After each use, turn off the water tap to which the mains hose is connected.

There is a filter at the end of each water intake valve at the rear of the machine and also at the end of each water intake hose where they are connected to the tap. These filters prevent foreign substances and dirt in the water to enter the washing machine. Filters should be cleaned if they are dirty.

38 /EN

Washer-Dryer / User Manual

1. In order to clean the dirty filter and discharge the water, unplug the machine to cut off the supply power.

CAUTION!

• Temperature of the water inside the machine may rise up to 90 ºC. To avoid the risk of burning, clean the filter after the water inside the machine is cooled down.

2. Open the filter cover. Press the tab in the direction of the arrow and pull the cover out towards yourself.

3.To drain the water in the machine.

a. In order to collect the water to flow

out of the filter, place a large shallow vessel in front of the filter.

b. Turn and loosen the pump filter until

water starts to flow (counterclockwise). Fill the flowing water into the container you have placed in front of the filter. Always keep a piece of cloth handy to absorb any spilled water.

c When the water inside the machine is finished,

take out the filter completely by turning it.

4. Clean any residues inside the filter as well

as fibres, if any, around the pump impeller region.

5. Replace the filter.

6. Close the filter cover.

7 Troubleshooting

Programmes won’t start after the loading door has been closed.

• You did not press the Start/Pause/Cancel button.>>> Start/Pause/Cancel button.

• If the load is too much, it might be hard for the loading door to be closed.>>> door is closed properly.

*Load less laundry and make sure that the loading

Programme cannot be started or selected.

• The machine may have switched itself to self-protection mode due to a supply problem (mains voltage, water pressure etc.). >>> to reset the machine to factory settings. (See "Cancelling the programme")

Press and hold the On/Off button for 3 seconds

Water inside the machine.

• There might be some water remaining in the product due to the quality control processes carried out during production. >>> This is not a failure, water does not harm the machine.

Water is leaking from the bottom of the machine.

• There might be a problem with the hoses or the pump filter. >>>

Make sure that the seals of the water inlet hoses are

securely fitted. Attach the hose to the tap tightly.

• Pump filter might not be closed securely. >>> the pump filter is closed securely.

Machine does not take in water.

• Tap might be turned off. >>>

• Water inlet hose might be bent. >>>

• Water inlet filter might be clogged. >>>

• Loading door might not be closed. >>>

Turn on the taps.

Flatten the hose.

Close the loading door.

Machine does not drain water.

• Water drain hose might be clogged or twisted. >>> flatten the hose.

• Pump filter might be clogged. >>>

Clean the pump filter.

Machine vibrates or makes noise.

• Machine might be unbalanced. >>> machine.

• A hard substance might have entered the pump filter. >>> Clean the pump filter.

• Transportation safety bolts might not be removed. >>> Remove the transportation safety bolts.

• The amount of laundry might be too little. >>> laundry to the machine.

• The machine might be overloaded with laundry. >>> some of the laundry from the machine or distribute the load by hand to balance it evenly in the machine.

• The machine might be in contact with a hard surface. >>> Make sure that the machine is not in contact with anything.

Adjust the feet to level the

Machine stopped shortly after the programme started.

• The machine might have stopped temporarily due to low voltage. >>> a normal level.

It will resume running once the voltage returns to

*Press the

Make sure that

Clean the filter.

Clean or

Add more

Take out

39 /EN

Washer-Dryer / User Manual

Machine directly discharges the water it takes in.

• The drain hose might be at an inappropriate height. >>> Connect the water drain hose as described in the user manual.

No water can be seen in the machine during washing.

• Water level cannot be seen outside the machine. This is not a failure.

Loading door cannot be opened.

• Door lock might be enabled because of the water level in the machine. >>> programme.

• Machine might be heating the water or at the spinning step.>>>

• The loading door might be jammed due to the pressure it is exposed to. >>> to free it from the pressure and open it.

• The loading door will not open if there is no power. >>> open the loading door, open the pump filter cap and pull down the emergency handle positioned at the rear side of the said cap. See “Loading door lock”

Drain the water by running the Pump or Spin

Wait until the programme is complete.

Hold the grip, push and pull the loading door

Washing takes longer than specified in the user manual.(*)

• Water pressure might be low. >>> water has decreased, the machine will wait until it takes adequate water to avoid poor washing quality. Therefore, the washing time extends.

• Voltage might be low. >>> washing time is extended to prevent poor washing quality.

• Inlet temperature of water might be too low. >>> required to heat up the water extends in cold seasons. Also, washing time can be extended to avoid poor washing results.

• The number of rinsing cycles and/or the amount of rinsing water might have increased. >>> performance is needed, the machine increases the amount of rinsing water, and adds another rinsing cycle, if necessary.

• Excessive foam might have formed due to use of too much detergent, and the automatic foam absorption system might have been activated. >>> detergent.

Since the amount of the

If the supply voltage is low, the

The time

When a better rinsing

Use the recommended amount of

Programme time does not countdown. (On models with display) (*)

• The timer may stop during water intake. >>> indicator will not count down until the machine takes in an adequate amount of water. When the amount of the water taken in decreases, the machine will wait until it takes in enough water to avoid poor washing results. Timer indicator will resume countdown after this.

• The timer indicator might stop during heating. >>> indicator will not count down until the machine reaches the selected temperature.

• The timer indicator might stop during spinning. >>> automatic unbalanced load detection system might have been activated due to uneven distribution of the laundry in the drum.

The timer

The

Programme time does not countdown. (*)

• The laundry in the machine might be unbalanced. >>> automatic unbalanced load detection system might have been activated due to uneven distribution of the laundry in the drum.

The

Machine does not switch to spinning step. (*)

• The laundry in the machine might be unbalanced. >>> automatic unbalanced load detection system might have been activated due to uneven distribution of the laundry in the drum.

• The machine cannot spin if the water in it is not drained completely. >>>

• Excessive foam might have formed due to use of too much detergent, and the automatic foam absorption system might have been activated. >>> detergent.

Check the filter and the drain hose.

Use the recommended amount of

The

Washing performance is poor: Clothes are going grey.(**)

• Insufficient amount of detergent might have been used over a long period of time. >>> detergent according to water hardness and the laundry.

• Washing might have been performed at low temperatures for a long time. >>> to be washed.

• Hard water and insufficient amount of detergent. >>> hard water together with insufficient amount of detergent might cause dirt accumulation and greying on laundry in time. It is difficult to eliminate greying once it happens. Use the recommended amount of detergent appropriate for water hardness and the laundry.

• Excessive amount of detergent might have been used. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.

Select the proper temperature for the laundry

Use the recommended amount of

Using

Washing performance is poor: Stains persist or the laundry is not whitened. (**)

• Insufficient amount of detergent might have been used. >>> Use recommended amount of detergent appropriate for the laundry.

• Machine might have been overloaded. >>> machine. Load the machine with the amounts recommended in the "Programme and consumption table".

• Wrong programme and temperature might have been selected. >>>

Select the right programme and temperature for the

laundry to be washed.

• Wrong type of detergent might have been used. >>> original detergent appropriate for the machine.

• Detergent might have been put in the wrong compartment. >>> Put the detergent in the correct compartment. Do not mix the bleaching agent and the detergent with each other.

Do not overload the

Use

Washing performance is poor: Oily stains appeared on the laundry. (**)

• The drum might not have been cleaned regularly. >>> the drum regularly. To do this, please see. 6.2.

Clean

Washing performance is poor: Clothes smell bad. (**)

• Washing at low temperatures and/or with short programmes for a long time will cause smell and bacteria in the drum. >>> Leave the detergent drawer and loading door of the machine ajar after every washing cycle. Thus, a humid environment favorable for bacteria cannot occur in the machine.

40 /EN

Washer-Dryer / User Manual

Colour of the clothes faded. (**)

• Machine might have been overloaded. >>> the machine.

• Detergent used might be damp. >>> Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.

• A high temperature might have been selected. >>> Select a programme and temperature suitable for the type and soiling degree of the laundry.

Do not overload

Rinsing performance is poor

• The amount, brand or storage conditions of the detergent might not be suitable. >>> Use a detergent appropriate for the washing machine and your laundry. Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.

• The detergent might have been added to the wrong compartment. >>> If you add detergent to the prewash compartment even if you have not selected a prewash programme, the machine might take this detergent during the rinsing or softener step. Put the detergent in the correct compartment.

• Pump filter might have been clogged. >>>

• Drain hose might be folded. >>>

Check the filter.

Check the drain hose.

Laundry became stiff after washing. (**)

• Insufficient amount of detergent might have been used. >>> Using insufficient amount of detergent for the water hardness can cause the laundry to become stiff in time. Use appropriate amount of detergent according to the water hardness.

• Detergent might have been mixed with softener. >>> Do not mix the detergent with softener. Wash and clean the drawer with hot water.

Laundry does not smell like softener. (**)

• Detergent might have been mixed with softener. >>> Do not mix the detergent with softener. Wash and clean the drawer with hot water.

Detergent residue in the detergent drawer. (**)

• Detergent might have been added to wet drawer. >>> detergent drawer before adding detergent.

• Detergent might have gotten damp. >>> closed in an environment free of humidity and do not expose them to excessive temperatures.

• Water pressure might be low. >>>

• The detergent in the main wash compartment got wet while the machine was taking in the prewash water. Holes of the detergent compartment might have been blocked. >>> the holes and clean if they are clogged.

• There might be a problem with the detergent drawer valves. >>>

Call the Authorised Service Agent.

• Detergent might have been mixed with softener. >>> Do not mix the detergent with softener. Wash and clean the drawer with hot water.

Check the water pressure.

Dry the

Keep detergents

Check

There is detergent left on the laundry.

• Machine might have been overloaded. >>> the machine.

• Wrong programme and temperature might have been selected. >>>

Select the right programme and temperature for the

laundry to be washed.

• Wrong detergent might have been used. >>> detergent for the laundry to be washed.

Do not overload

Select a proper

Too much foam forms in the machine. (**)

• Improper detergents for the washing machine might have been used. >>>

• Excessive amount of detergent might have been used. >>> Use only sufficient amount of detergent.

• Detergent might have been stored under inappropriate conditions. >>> Do not store it in excessively hot places.

• Meshed laundry such as tulles might foam too much due to their texture. >>>

• Detergent might have been put in the wrong compartment. >>> Put the detergent in the correct compartment.

• Softener is taken early. >>> There might be a problem with the valves or the detergent drawer. Call the Authorised Service Agent.

Use detergents suitable for washing machine.

Keep the detergent in a closed and dry area.

Use less detergent for these types of fabrics.

Foam is overflowing from the detergent drawer.

• Excessive amount of detergent might have been used. >>>>

Mix 1 tablespoonful softener and ½ l water and pour

into the main wash compartment of the detergent drawer.

• Put detergent into the machine suitable for the programmes and maximum loads indicated in the “Programme and consumption table”. If you use additional chemicals (stain removers, bleaches and etc), reduce the amount of detergent.

Laundry remains wet at the end of the programme. (*)

• Excessive foam might have formed due to use of too much detergent, and the automatic foam absorption system might have been activated. >>> Use the recommended amount of detergent.

Drying lasts too long.

• Machine might have been overloaded. >>> Do not

overload the machine.

• Spinning might not be sufficient for laundry. >>> Select

a higher spin speed in the washing step of the Washer-Dryer.

• Tap might be turned off. >>> Turn on the taps.

Laundry comes off wet after the drying step.

• The programme selected might not be suitable for the type of laundry. >>>Check the care labels on garments and select a

programme accordingly, or select timed programmes additionally.

• Machine might have been overloaded. >>> Do not

overload the machine.

• Spinning might not be sufficient for laundry. >>> Select

a higher spin speed in the washing step of the Washer-Dryer.

41 /EN

Washer-Dryer / User Manual

Machine does not start or programme cannot be started.

• Power cable might be unplugged. >>> Make sure that

the power cable is plugged in.

• Programme might not be set, or the Start/Pause/ Cancel button might not be pressed.

programme is set and the machine is not in Stand-by mode.

• Child lock might be enabled. >>> Disable Child Lock.

Laundry shrinks, fades, tarnishes or gets damaged.

• The programme selected might not be suitable for the type of laundry. >>>Check the care labels on garments and select a

programme accordingly, or select timed programmes additionally. You should not dry laundry that is not suitable for drying.

Machine does not dry.

• Laundry might not be dried or the drying step might not be enabled. >>>

after the selected washing programme.

Loading door cannot be opened.

• The door of your machine might not be opening due to safety reasons. >>>If the door locked indicator is active

on the display after the drying step, the machine will keep the door locked for your safety until it cools down.

• The loading door will not open if there is no power. >>> To open the loading door, open the pump filter cap and

pull down the emergency handle positioned at the rear side of the said cap. See “Loading door lock”

(*) Machine does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its surrounding environment. Readjust the laundry and perform spinning again. (**) The drum might not have been cleaned regularly.

>>>

Check if the drying function is selected

Clean the drum regularly. See 6.2

>>> Make sure the

CAUTION!

• If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or the Authorised Service Agent. Never try to repair a nonfunctional product yourself.

WARNING!

• Check the HomeWhiz section for the relevant troubleshooting information.

42 /EN

Washer-Dryer / User Manual



GRUNDIG UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS

Your new Grundig product is guaranteed against faulty materials, defective components or manufacturing defects.

The standard guarantee starts from the date of original purchase of the product, and lasts for a period of thirty six (36) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.

If you have registered the product within 90 days of purchase by completing the online registration form, then the standard 36 month guarantee will be extended to 60 months, under the same terms and conditions as detailed below

If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or our contact centre on 0333 207 9920 (UK and Northern Ireland) or 01 691 0203 (Republic of Ireland)

This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or higher levels of protection than those offered under the terms of this guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.

• Functional replacement parts to repair a product.

• The costs of a Grundig Approved Engineer to carry out the repair.

What is not covered?

• Transit and delivery damage.

• Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.

• Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light

bulbs.

• Repairs necessary as a direct or indirect result of:

- Accidental damage, misuse or abuse of a product.

- An attempted repair of a product by anyone other than a Grundig Approved Engineer (the “Engineer”).

- Installation or use of a product where such installation or use fails to meet the requirements contained in this

• Repairs to a product operated at any time on commercial or non-residential household premises (unless we have

This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards. Such financial loss includes but is not limited to loss arising from:

• Time taken off work.

• Damaged food, clothing or other items.

• Meals taken at restaurants or from takeaways.

• General compensation for inconvenience.

Important Notes

1. Your product is designed and built for domestic household use only.

2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential

3. The product must be correctly installed, located and operated in accordance with the instructions contained in the

4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing

5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland)

6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of

7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be

8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).

9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this

guarantee or the User Instructions Booklet.

previously agreed to the installation environment).

domestic household premises, unless we have previously agreed to the installation environment.

User Instructions Booklet provided with your product.

Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of repairing the product).

registered gas installer.

Ireland.

void if the product is resold.

guarantee. If you have any questions, please call our Call Centre on the number set out above.



10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical or verbal abuse in the course of carrying out their duties.

11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Grundig offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.

When will the repair take place?

Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to carry out a repair because a convenient appointment cannot be arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:

• You cannot provide evidence that your product is covered by this guarantee.

• Where a service call has been made and the engineer finds that there is no fault with your product.

• That your product has not been installed or operated in accordance with the User Instructions Booklet.

• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.

• For missed appointments.

Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.

If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts, save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.

If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have jurisdiction.

This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.

Beko plc is registered in England and Wales with company registration number 02415578.



GRUNDIG UK AND IRELAND ECO INVERTER MOTOR GUARANTEE TERMS AND CONDITIONS

This 10 year guarantee relates to Grundig products that feature the Eco Inverter Motor.

The Eco Inverter Motor guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed in the previous section.

In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase date. You can register by first visiting grundig.co.uk/register and by following the online instructions.

Grundig Free standing and Built-in appliances come with a 36 month parts and labour guarantee as standard, which can be extended to a 60 months parts and labour guarantee by registering within 90 days of the original purchase date

To make a claim against your Grundig Eco Inverter Motor Guarantee (the “Guarantee”), all customer and product details must be registered with Beko plc using the procedure outlined below.

1. This extra 7 years (or 5 years for appliances registered within 90 days of the original purchase date) Guarantee is only effective after the expiration of the standard manufacturer’s guarantee.

2. It is only valid for the Eco Inverter motors of selected washing machines, washer-dryers, tumble dryers and dishwashers. It does not cover any labour charge or any other components of the product. In addition, it is only valid for one replacement of the Eco Inverter motor during the extra 7 years (or 5 years for appliances registered within 90 days of the original purchase date) guarantee period.

3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, by visiting Grundig.co.uk/register.

4. Customers will receive a unique reference code as proof of guarantee validation by email or post, which must be quoted at the time of a claim being made.

5. Any repair/replacement of the Eco Inverter motor must only be carried out by an authorised Grundig Service Agent (the “Service Agent”).

6. Labour for the repair/replacement of the Eco Inverter motor is not included in this guarantee and is chargeable directly by the Service Agent.

7. Any additional components fitted to the product at any time will not be covered by this guarantee and will be chargeable directly by the Service Agent.

8. The guarantee is not transferable and cannot be exchanged for cash.

9. There are no alternative or additional offers to this Guarantee.

10. The guarantee is exclusive of the manufacturer’s standard guarantee

11. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product guarantee. Please read and refer to such Terms and Conditions when making any claim.

12. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We may keep your information for a reasonable period for these purposes in accordance with the applicable Data Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the registration process. Further details are available at http://www.Grundig.co.uk/cookie-and-privacy.

13. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.



HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Model number

Serial number

Purchased from

Date of purchase

Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you will need this information when you call us, or to use our online services. When you call us you may be required to input your serial number into your telephone keypad. For help please visit grundig.co.uk/support/model-finder

• The product model number is printed on the Operating Instruction Booklet / User guide

• The product model and serial number is printed on the Rating Label affixed to the appliance.

• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of

purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting service under guarantee.

For service under guarantee or for product advice please call our Contact centre

Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be levied where no fault is found, and even though your product may still be under guarantee.

After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or furniture to be removed or moved.

It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.

Please have your Model number and Serial number available when you call us, as you may be required to input your serial number into your telephone keypad during your call.

UK Mainland & Northern Ireland:

0333 207 9920

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service provider for exact call charges.

Republic of Ireland:

01 691 0203

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a charge.

Should you experience any difficulty in obtaining service please call us on 0333 207 9920 or 01 691 0203

Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a product support topic from the list of options. Complete the required details and click send message.

Product registrations

For UK and Republic of Ireland product registrations please visit grundig.co.uk/register.

www.grundig.com

GRUNDIG GWD38400CW User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual