GreatCall The 5Star Quick Start Guide

Urgent

Response

TM

Urgent

TM

Response

Quick-Start Guide

The 5Star Responder

®

elcome to 5Star Urgent Response™ by GreatCall®.

W

With your new 5Star Urgent Response service, you’ll receive
immediate, reliable access to our Certified Response Agents who are
trained to provide help in any situation - 24 hours a day, 7 days a week.

Please read this entire Quick-Start Guide carefully before you
turn on or charge your 5Star Responder® device. We want to
ensure that you get the most out of your 5Star™ service.

The following steps will guide you in activating your 5Star Responder.

1

Your 5Star Responder

Keychain Attachment (6)

Accessory Clip (5)

Power Button (9)

Charging Port (10)

2

Microphone (7)

Service Indicator (3)

Battery Indicator (4)

Call Button (1)

Speaker (2)

Reset Button
(on back) (8)

1. Call Button

– allows you to call the 5Star Response Center or 9-1-1.

Operator, others conferenced in by 5Star and voice and tone signals.

– picks up the sound of your voice for calls to 5Star

2.

Speaker – allows you to hear the 5Star Response Agent, 9-1-1

3. Service Indicator – indicates the presence of wireless coverage
and that the device is ready to use.

4. Battery Indicator – shows the device’s battery strength.

5. Accessory Clip – allows you to attach the device to a purse,
backpack, or other items.

6. Keychain Attachment – allows you to attach the device to a
keychain or other items.

7. Microphone
or 9-1-1.

8.

Reset Responder – ONLY use if you are instructed

to do so by a

GreatCall Customer Service representative.

9. Power Button – turns your 5Star Responder on and off.

10. Charging Port – connects the Battery Charger to the device.

3

Activating Your 5Star Service

To ensure that your 5Star service is activated successfully, it’s
important that you follow these simple steps when activating.

If you purchased your 5Star Responder by calling GreatCall directly,
skip to Step 3.

Do not turn on or charge your device until you have set up
your account. If you turn it on prior, the device will fail to
activate. If the device failed, power off and start with Step 1.

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