GreatCall Jitterbug Touch 2 User Guide

ser Guide
User Guide
Welcome to GreatCall!
The all-new Jitterbug Touch 2 – An
AndroidTM smartphone with the simplicity of Jitterbug. This U ser Guide features all the information you need to get the most out of your phone, so please read this before y ou get st arted.
For more information on the Jitterbug Touch 2, go to
www.greatcall.c om.
1User Guide
User Guide 2
Contents
Chapter 1: Jitterbug Touch 2 Introduction ..........................7
1.1 Battery .......................................................................10
Charging the Battery .................................................................... 10
1.2 Jitterbug T ouc h 2 Overview .............................................11
1.3 Using the On- Screen K eyboard .......................................12
1.4 Using the Lock Screen ....................................................14
1.5 The Main Screen Overv iew .............................................16
Chapter 2: The Main Screen – Home Tab .........................17
2.1 Home T ab Overview ........................................................18
2.2 Phone .............................................................................19
Making Y our First Call ...................................................................19
Dialing a Number ........................................................................ 19
Redialing a Number ..................................................................... 19
Answering a Call ..........................................................................20
Ignoring a Call ..............................................................................20
2.3 Setting up Voicem ail .......................................................21
2.4 Text Messages ................................................................22
Sending a T ext Mes sag e .............................................................22
Composing and Sending a Text Message ...................................22
Sending a Photo or Video Message .............................................23
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2.5 Camera ...........................................................................24
Accessing the C amer a .................................................................24
Taking a Photo ............................................................................. 25
Viewing a Photo from the Camera App ....................................... 25
Recording a Video........................................................................26
2.6 Photo Album ...................................................................27
Viewing a Picture in your Photo Album ........................................ 27
Sending a Photo .........................................................................28
2.7 5Star Urgent Response ...................................................29
2.8 Urgent Care .....................................................................31
2.10 Customizing your Home Tab .........................................33
Chapter 3: The Main Screen – P eople Tab .......................35
3.1 People T ab Overview ......................................................36
3.2 Creating a C ontact ..........................................................37
3.3 Creating a Favorite ..........................................................38
3.4 Deleting a Contact ..........................................................39
3.5 Calling a C ontact .............................................................40
Chapter 4: GreatCall Button .............................................41
4.1 GreatCall Button – Introduction ......................................42
4.2 Usage .............................................................................43
4.3 Help ................................................................................45
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Chapter 5: Setting Up and Using Em ail and Gmail ...........47
5.1 Introduction ....................................................................48
5.2 Setting up your Google Gmail Acc ount ...........................49
Creating an Gmail Ac cou nt from y our C omputer ................49
Linking Y our Google Ac c ount to Your Jitterbug T ouc h 2......50
5.3 Email ...............................................................................51
Chapter 6: All Apps Button ...............................................53
6.1 All Apps Overview ...........................................................54
6.2 Google Play Store ...........................................................55
Downloading a free app ....................................................56
Purchasing an app ............................................................56
Chapter 7: Settings and Options .....................................57
7.1 Options ...........................................................................58
7.2 Settings ..........................................................................59
7.3 Setting the Screen Lock ..................................................60
Chapter 8: Commercial Mobile Alert S ystem (CMAS) .......61
8.1 About CMAS ...................................................................62
8.2 T ypes of Alerts ................................................................63
The Fine Print ...................................................................64
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User Guide 6
Chapter 1: Jitterbug Touch 2 Introduction
This chapter expl ains how to st art using your Jitterbug Touc h 2.
• Device Battery
• Jitterbug Touch 2 Overview
• Using the Lock Screen
• Main Screen Overview
For additional support, visit us online at www.greatc all.c om.
7User Guide
Earpiece Front-Facing
Camera
Back Home Menu
User Guide 8
LED Indicator Light
Volume Key
Headset Jack
Battery Cover Release
Power Key Rear-Facing
Camera
Charger/ Data Port
Speaker
Microphone
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1.1 Battery
Y our Jitterbug Touch 2 comes with the battery pre-installed and pre-charged so y ou can g et started right away .
Charging the Battery
1. With the symbol on the
charger f acing up and your phone’s touch screen facing down, insert the small end of the charger into the micro­USB port on the phone.
2. Insert the large end of the charger c ord into the port on the wall adapter.
3. Plug the adapter into a standard outlet.
The battery icon in the upper right of the screen tells you whether the devic e i s:
- Charging (the icon is animated)
- Partially charged
- Fully charged
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1.2 Jitterbug Touch 2 Overview
Get familiar with the three main k eys, a s y ou wil l use them to navigate your phone.
1. Home key – no matter what you’re doing, this wil l take you bac k to the Main screen on your phone.
2. Menu key – this gives y ou a menu of option s for every section of the phone. For example, this button will allow y ou to add and delete cont acts while in your contacts li st.
3. Back key – this wil l tak e y ou bac k to the previous screen.
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1.3 Using the On- Screen K eyboard
When typing an email or text, simply tap the screen in the message entry area. This i s the white are a shown in the image to the right.
1. The blue cursor will appe ar when tapping a text fi eld on the screen and can be used to navigate y our typed text. Y ou c an select a specifi c place in the text by simply tapping the place or by touc hing & dr agging the cursor to the desired location.
2. The Shift key changes the text from lower ca se to upper case. Touch and hold for cap s loc k.
3. The Symbols/Numbers key enables you to c hoose from numbers and various symbols. Onc e you h ave reached the symbols/numbers k eyboard, tap see an additional keyboard of symbols. Press the button to return to the original keyboard.
4. The Delete key allows you to delete any previously typed characters.
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=\<
to
ABC
1
2 3
4
To c h ange the orientation of your k eyboard to
horizontal (shown above), simply rotate y our phone and hold it horizontally . The on-screen keyboard w ill shift automatically .
13User Guide
1.4 Using the Lock Screen
Y our phone is equipped w ith a loc k screen that appears when your phone is not in use, to prevent acc ident al dialing.
3
1. The Unlock F unction
– T o un lock the screen, press and
hold the lock ic on
and drag it
toward the top of the screen.
2. The Events Window
– The Events W indow shows your
missed messages and call s.
– T o ac ce ss these events, you w ill
need to unlock the screen.
3. 5Star
– This button gives you ac c ess to immediate help with 5St ar
Urgent Response
TM
. This innovative s afety app c omes pre-installed on your Jiterbug T ouc h 2. To open the app, press and release the 5Star button .
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2
1
– In order to use 5Star Urgent Response, you will need to visit
www.mygreatcal l.com to set up y our acc ount and a P ersonal
Profi le. If you do not set up a 5St ar acc ount, this button w ill take you to a screen where y ou can ac ces s 9-1-1 quic kly in an emergency situation.
For more information on 5Star Urgent R esponse, see
page 29.
After several minutes of non-use, y our phone will g o into “sleep” mode to save battery power. To wake your phone, press the power button once.
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1.5 The Main Screen Overview
As soon as you u nloc k your phone, you will see the Main screen. From this screen you can use every function of your Jitterbug Touch 2.
The Main screen features only two tabs – “Home” and “People.” It w as designed to be simple, so you can easily access the apps and people that are most important to you, without having to dig through icon s and features you ma y never use.
The following two chapters show in detail how to use these two tabs.
If you were ever to get lost in
your phone, you can alway s press the Home button to return to this Main screen.
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Chapter 2: The Main Screen – Home Tab
This chapter expl ains the Home Tab.
• Home Tab Overview
• Phone
• Voicemail
• Text Messages
• Camera
• Photo Album
• 5Star
• Urgent Care
• Customizing your Apps List
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2.1 Home Tab Overview
Y our Jitterbug Touch 2 Home tab lists features that wi ll be most useful to you.
1. Phone
2. Text Messag es
3. Camera
4. Photo Album
5. 5Star
6. Urgent Care
To le arn more about the “Al l Apps” button see
page 53.
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7. Email
8. Internet
9. Maps
10. Clock
2.2 Phone
Making Y our First Cal l
Making phone calls is ea sy on y our Jitterbug T ouc h 2. Mak e sure you are in an area where a signal can be rec eived. Look for the sign al strength icon in the upper right of the screen. The more bars, the stronger the signal.
Dialing a Number
1. T ap “Phone” on the Home tab .
2. Using the dialpad, enter the phone
number.
3. T ap the “C all” button to dial the number.
4. T o end the c all, tap the symbol.
Redialing a Number
1. Tap “Phone” on the Home t ab.
2. At the dialpad, tap the “All C alls” button at the top of
the screen.
3. T ap the number or c ontact you w ish to redial. 19User Guide
Answering a Call
1. When receiving an incoming c all,
three icons appear on y our screen as shown in the image to the right.
2. To an swer a cal l, touc h and hold the
center phone icon and drag it toward the green phone symbol on the right side of the screen.
Ignoring a Call
1. To ignore a c all and send the cal ler
straight to your v oicem ail, touc h and hold the center phone icon drag it toward the red phone symbol
on the left side of the screen. You can also press the Volume key to silence the ringer . After several sec ­onds, the caller will be sent to your voicemail.
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and
2.3 Setting up Voic email
Before your Jitterbug Touch 2 can rec eive a voic email mess ag e, you need to rec ord a personal greeting and set a password. Once you have set up your voic email, all unanswered c alls to your phone are autom atical ly transferred even if your phone i s in use or turned off .
1. From the Home tab, tap the “V oic email” button next to “Phone.”
2. Listen to and follow the prompts to create a password and record a greeting.
At the dialpad, you can also touc h and hold “1” to
acces s voic email.
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2.4 T ext Messages
Sending a T e xt Mess age
The Jitterbug T ouc h 2 was designed to send text mess ages easily to your friends and family who have cell phones capable of rec eiving them.
Composing and Sending a Text Message
1. T ap “Text Messages” on the Home t ab.
2. T ap the new mess age symbol
create a new text message.
3a. If sending a message to a s aved cont act, begin typing
the name. A list of cont acts w ill appe ar - tap to select a contact. The c ontact’s n ame and phone number wi ll populate the “T o” box. Tap the fi eld labeled “T ype message” to compose your text mes sag e.
b. If sending a mes sage to a new person, type the 10-digit
phone number into the “To” fi eld. Tap the fi eld labeled “Type mess age” to compose your text mess age.
4. After you fi nish composing your mes sag e, tap the “Send” button.
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on the lower left to
Sending a Photo or Video Messag e
1. While in “Text Message s,” tap the new messag e
symbol
2. Once you have entered the des ired contact or phone number in the “To” fi eld, tap the attachment symbol in the upper right corner of your screen.
3. To att ac h an exis ting photo from your phone’s Photo Album, tap “Pictures.” To attach an exis ting video, t ap “Videos.”
4. T o tak e a new photo to att ac h to your mes sag e, tap “Capture Picture.” To record a new video to attac h to your message, tap “C apt ure V ideo.”
5. Once you have c aptured/c hosen your photo or v ideo you will return to your c ompose messag e screen where you can then tap “Send.”
in the lower left corner.
,
23User Guide
2.5 Camera
Access ing the Camer a
1. Tap “C amera” on the Home t ab and y our phone wil l turn
into a digital camera.
Adjust the settings
Select one of the four options below by tapping the symbol
at the top of the screen.
1. Settings – Tap this button to adjust things lik e photo size and quality.
2.
White balance – Tap this to adjust the white
balance of y our camer a to either incandesc ent, daylight, ourescent, or cloudy . You can also set it to “Auto.”
3. Effects – Tap this to select a lense effect suc h a s Sepia or Aqua.
4. Shooting Mode – Tap this to select either single or panoramic shooting mode.
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T aking a Photo Rear-Facing C amera
1. Tap “Camera” on the Home tab .
2. The phone screen will display the view of the camer a
and represents the image that w ill be c aptured for the picture.
3. Tap the circular white button in the center of the bottom of the screen. Y ou w ill hear a shutter , indicating the photo was taken.
Front-Facing Camer a
1. Tap “Camera” on the Home tab .
2. Tap the lens rotation symbol to switch the lens
between front facing and rear fac ing.
3. Tap the circular white button in the center of the bottom of the screen. Y ou w ill hear a shutter , indicating the photo was taken.
Viewing a Photo from the Camera App
1. While in the c amera app, s imply tap the sm all
thumbnail image in the lower left corner of the screen.
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2. The last pict ure tak en wil l appear on screen.
3. Touch and hold the screen and slide it to the left or right
to view another photo.
4. Hit the bac k button to ret urn to the camer a app.
Recording a Video
1. Tap “Camera” on the Home tab .
2. Use the slider control on the bottom right corner
of the screen to switch from c amera to video mode.
3. Tap the c ircular red button in the center of the bottom of the screen to begin recording. Tap it again to stop recording.
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