GreatCall Jitterbug Flip Quick Start Guide

jitterbug

®

jitterbug

Quick-Start Guide

An easy-to-use guide for your

easy-to-use phone.

®

Welcome to the GreatCall Family!

Thank you for choosing the Jitterbug Flip. This Quick-Start Guide will help you
get started with your new cell phone through the activation and set up process.

For everything you need to know about your Jitterbug Flip, please reference
your User Guide, contained in this package. If you have any questions or need
assistance, our award-winning, 100% U.S.-based customer service team
stands ready to assist you.

Best Regards,

Your friends at GreatCall

Quick-Start Guide

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Key Items in Your Jitterbug Box

Quick-Start Guide

USB Cable Wall Charger

Jitterbug Flip

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INFO

Charging Dock

The rechargeable battery has been pre-installed for your convenience.

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Quick-Start Guide

Your Jitterbug Flip

Camera

Headset Jack

Outside Display

USB Connector

2

Flash / Flashlight

Indicator Light

Dock Connector

Earpiece Speaker

Up/Down Button

Inside Display

Quick-Start Guide

On/Off ButtonSpeakerphone Button

YES Button

5Star Button

NO Button

Keypad

Microphone

3

Quick-Start Guide

Battery Cover Release

4

External Speaker

Flashlight Button

Volume Button

Battery Cover

Activating Your Jitterbug

Depending where your Jitterbug was purchased, your phone may already be
activated. The following three easy steps will guide you in powering on your
phone for the rst time.

IMPORTANT!

Please do not turn on your phone until instructed to do so. If you turn it on
prior to setting up your account, the device may fail to activate. If the device
fails to activate, power off and start with STEP 1.

Quick-Start Guide

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Quick-Start Guide

STEP 1

Determine where your phone was purchased.

• If you purchased your Jitterbug from GreatCall or rstSTREET, your phone

is already activated and you may skip to STEP 3.

OR

• If you purchased your Jitterbug from Amazon, Best Buy, Fry’s Electronics,

Rite-Aid, Sears, or Walmart, your phone is not yet activated and you will
need to continue to STEP 2.

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STEP 2

Go online or call to activate your account.

• If you are new to GreatCall, go online at GreatCall.com/Activate to activate
your account. You will be asked to enter in your Jitterbug Serial Number
which can be found on the included Activation Card or on the side of the
retail box. If you do not have Internet access, you can call our Activation
Line at [phone].

OR

• If your Jitterbug is already activated and you have questions about
your phone or service, please call our customer service agents at

[phone].

Quick-Start Guide

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Quick-Start Guide

STEP 3

Turn on your Jitterbug to complete set up.

Press the On/Off Button ( ) and your phone
will automatically complete the set up process.

This process may take a few minutes and you
may notice the phone restart a few times. Once
complete, you will see a screen “Phone was set
up successfully!”

You’re now ready to enjoy the benets of your easy-to-use Jitterbug phone.

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Charging the Battery

We’ve included a Charging Dock to make it easy for you to always have your
Jitterbug fully charged and ready to go.

Charging Using the Charging Dock

1. Plug the smaller end of the USB Cable into the back of the Charging Dock.

2. Plug the larger end of the USB Cable into the Wall Charger.

3. Plug the Wall Charger into a standard wall outlet (110/220 VAC).

4. Place the Jitterbug into the Charging Dock as illustrated.

Your Jitterbug is fully charged when you see “Charging Complete” on the
Outside Display.

Quick-Start Guide

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Quick-Start Guide

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Making and Answering Phone Calls

Making a Phone Call

You can dial a phone number directly from almost every screen on your
Jitterbug.

1. When you open your Jitterbug, you will hear a dial tone indicating that
service is available. If service is not available, there will be no dial tone and
you will see “No Service” on the Inside Display.

2. Dial the full ten-digit phone number using the Keypad. You may be required
to dial the number “1” rst before placing a call in some areas.

3. Press the YES Button ( ) to place the call.

i

INFO

If you make a mistake while dialing, press the NO Button (
and delete the last number.

) to back up

Quick-Start Guide

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Quick-Start Guide

Answering a Call When Your Jitterbug is Closed

1. Open your Jitterbug when you hear it ring. The ring tone will stop when the
phone is opened.

2. A “Connected” message will appear on the Inside Display and the caller’s
voice can be heard through the Earpiece Speaker.

3. To end the call, press the NO Button ( ) or close your Jitterbug.

Answering a Call When Your Jitterbug is Open

1. When the “ANSWER?” question appears in the Action Line at the bottom
of the Inside Display, press the YES Button ( ) to connect.

2. A “Connected” message will appear on the Inside Display and the caller’s
voice can be heard through the Earpiece Speaker.

3. To end the call, press the NO Button ( ) or close your Jitterbug.

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The 5Star Button

If you have a Health & Safety Package, press the
red 5Star Button in an uncertain or unsafe situation
to be connected to a highly-trained 5Star Agent.
The Agent will assess your situation, conrm your
location using GPS and connect you to emergency
services if you need it.

Quick-Start Guide

Calling...

5Star

NO TO HANG UP

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Copyright ©2016 GreatCall, Inc. GreatCall®, 5Star®, and GreatCall Link™ are trademarks of GreatCall, Inc. registered and/or pending in the United States and other countries. ©2016 ALCATEL is a trademark of Alcatel­Lucent used under license by TCL Communication LTD. Screen images simulated. Appearance of device may vary. Other marks are property of their respective owners and may be trademarks.

www.greatcall.com

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