GreatCall Jitterbug 5 User Guide

User Guide

Welcome to the GreatCall® Family.

Thank you for choosing the Jitterbug5. At GreatCall, we’ve made it easy for
you to stay connected to friends and family with the simplicity of the Jitterbug5.
Additionally, our 24-hour service professionals and health and safety services
are designed to keep you protected, connected and in control of your life. This
helpful guide contains all the information you need to start using your new cell
phone. And if you have any questions or need assistance, you can count on us to
be here for you day and night.

Best Regards,
Your friends at GreatCall

For additional information about GreatCall, visit www.greatcall.com.

Table of Contents

Section 1: Getting Started ....................................................................... 1

Key Items In The Jitterbug Box ............................................................................2

The Front Of Your Jitterbug .................................................................................3

The Back Of Your Jitterbug ..................................................................................5

The Inside Of Your Jitterbug ...............................................................................7

Activating Your Jitterbug ..................................................................................... 9

Charging The Battery ........................................................................................ 13

• Using The Wall Charger: ............................................................................13

Battery Level Indicator .....................................................................................15

Turning Your Jitterbug On And Off ..................................................................... 17

• Turning Your Jitterbug On: ......................................................................... 17

• To Turn Your Jitterbug Off: .........................................................................18

How To Read The Inside Display .......................................................................19

• Using The Main Screen .............................................................................21

• Making Your First Call................................................................................26

The 5Star Button .............................................................................................. 27

MyCalendar .....................................................................................................29

Table of Contents I

Table of Contents

Table of Contents

• Online ......................................................................................................30

• By Phone .................................................................................................. 32

Operator Assistance ......................................................................................... 33

• To Call An Operator: ..................................................................................34

Emergency 9-1-1 Service .................................................................................. 35

• To Make An Emergency Call.......................................................................35

Installing And Removing The Battery ................................................................36

• To Remove The Battery ..............................................................................36

• To Install The Battery ................................................................................37

Getting More Information ................................................................................. 38

GreatCall Customer Service .............................................................................39

Section 2: Placing And Receiving Calls .................................................. 40

Placing A Call ................................................................................................... 41

• Using An Operator To Make A Call: ............................................................42

• Using Your Phone Book To Make A Call ...................................................... 43

Speakerphone .................................................................................................45

Answering A Call ..............................................................................................47

• Answering A Call When Your Jitterbug Is Closed ......................................... 48

II Table of Contents

• Receiving A Call When Your Jitterbug Is Open ............................................49

Ending A Call ...................................................................................................49

Ignoring A Call .................................................................................................49

• To Ignore A Call When Your Jitterbug Is Closed ...........................................49

• To Ignore A Call When Your Jitterbug Is Open .............................................50

Adjusting The Ringer Volume ............................................................................ 51

Adjusting The Earpiece Speaker Volume ........................................................... 53

Call Waiting .....................................................................................................53

Using Call History To See Recent Calls ..............................................................56

• To Review Call History: .............................................................................. 56

Returning Missed Calls And Redialing ..............................................................58

Using Voice Dial ..............................................................................................59

Setting Up Voice Mail ....................................................................................... 61

Changing Your Voice Mail Greeting ................................................................... 62

When To Check Your Voice Mail Messages ........................................................63

Listening To Voice Mail Messages .....................................................................64

Listening To Saved Voice Mail Messages ..........................................................65

International Dialing ........................................................................................67

Table of Contents III

Table of Contents

Table of Contents

Section 3: GreatCall Health and Safety Services ....................................68

GreatCall GoPlans ............................................................................................69

5Star Service ...................................................................................................70

Urgent Care ......................................................................................................71

Medication Reminders .....................................................................................71

Brain Games ....................................................................................................72

Your new Jitterbug gives you access to fun innovative games, clinically-proven
to sharpen your mind. Make A Pair and Quick Match come pre-loaded on your

phone. This section will explain how to use them. ............................................72

– About Make A Pair ....................................................................................72

– About Quick Match ...................................................................................72

– Accessing Your Games ..............................................................................73

Section 4: Managing Your Phone Book .................................................. 79

About Phone Book ...........................................................................................80

Use The Operator To Add, Change And Delete Numbers .................................... 81

Use mygreatcall.com To Add, Change And Delete Numbers...............................82

Adding A Contact Directly On Your Jitterbug ......................................................84

Modifying A Contact Directly On Your Jitterbug .................................................. 86

IV Table of Contents

Deleting A Contact Directly On Your Jitterbug .................................................... 88

Section 5: Using The Camera ................................................................. 90

Taking A Photo With Your Jitterbug ...................................................................91

Viewing A Photo On Your Jitterbug ....................................................................92

Sending A Photo From Your Jitterbug ................................................................93

Deleting A Photo From Your Jitterbug ................................................................95

Receiving A Photo On Your Jitterbug .................................................................97

Section 6: Using Text Messaging ........................................................... 98

Receive A New Text Message ............................................................................99

Read A New Text Message ..............................................................................100

Reply To A Text Message ................................................................................. 101

Saving And Deleting A Text Message ..............................................................103

• Saving A Text Message:...........................................................................103

• Deleting A Text Message: ........................................................................105

– Deleting A New Text Immediately After Reading: ......................................105

– Deleting An Old Text From Your Saved Messages .....................................108

Sending A New Text Message ......................................................................... 109

Modes For Creating Your Own Text Message ..................................................114

Table of Contents V

Table of Contents

Table of Contents

– 123 Mode...............................................................................................114

– ABC Mode ..............................................................................................115

– Abc-S Mode ............................................................................................115

– Abc-W Mode ...........................................................................................116

– abc Mode ...............................................................................................116

®

Section 7: Using Bluetooth

................................................................117

About Bluetooth ............................................................................................118

Using Your Jitterbug With Your Bluetooth Headset ..........................................119

Turning The Bluetooth Feature On Your Jitterbug On And Off ...........................119

Setting Your Bluetooth Headset To Pairing Mode ............................................123

Setting Your Jitterbug To Pairing Mode ...........................................................124

Answering A Call When Paired With Your Bluetooth Headset ...........................128

Ending A Call When Paired With Your Bluetooth Headset ................................128

• To End A Call When Your Jitterbug Is Open ............................................... 128

• To End A Call When Your Jitterbug Is Closed ............................................. 128

Section 8: Managing Settings .............................................................129

Using Your Settings ........................................................................................130

Selecting The Color Of The Inside Display .......................................................131

VI Table of Contents

Changing Ring Tones ...................................................................................... 133

Turning The Start-Up GreatCall Jingle On And Off ............................................135

• Turning The Jingle Off ..............................................................................135

• Turning The Jingle On ..............................................................................136

Table of Contents VII

Table of Contents

Section 1: Getting Started

This section explains how to start using your Jitterbug® phone.

Topics

• Key Items In The Jitterbug Box

• The Front Of Your Jitterbug

• The Back Of Your Jitterbug

• The Inside Of Your Jitterbug

• Activating Your Jitterbug

• Charging The Battery

• Battery Level Indicator

• Turning Your Jitterbug
On And Off

For additional support, visit us online at www.greatcall.com/support.

• How To Read The Inside Display

• Using The Main Screen

• Making Your First Call

• The 5Star Button

• MyCalendar

• Operator Assistance

• Installing and Removing The Battery

• Getting More Information

• GreatCall Customer Service

Getting Started 1

Section 1

Section 1

GET

BACK

For you & a friend.

$

25

With GreatCall Link,
families stay connected,
even when they’re apart.

TM

Key Items In The Jitterbug Box

The Jitterbug box you received includes everything you need to get started:

888­555-

5555

CALL?

1 2 3

1. Jitterbug cell phone and rechargeable battery - the battery has been pre-installed for

your convenience

2. Wall Charger – to charge your phone

3. User Guides – to get important information about activating and using your Jitterbug

2 Getting Started

The Front Of Your Jitterbug

Indicator Light

Outside Display

Camera

Headset Jack (side)

Power Connector (side)

Getting Started 3

Section 1

Indicator Light – the area just above the outside display will light up for incoming

Section 1

calls or when the phone is fully charged. The following list outlines the Indicator
Light and what each one means:

• The Indicator Light is on when the battery is completely charged

• The Indicator Light ashes continually to indicate the following:

- A missed call - A missed Text Message - A new Voice Mail Message

Camera – allows you to take a picture with your Jitterbug

Headset Jack – connect to a headset to listen to calls

Outside Display – view the current time, the current date and notications about

charging status, incoming calls, or messages

Power Connector – allows you to charge your Jitterbug with the provided Wall

Charger, as well as connect several accessories to your Jitterbug

4 Getting Started

The Back Of Your Jitterbug

External Speaker

Battery Cover

Lanyard Connector

Section 1

Getting Started 5

External Speaker – delivers loud and clear sound when the Speakerphone

Section 1

feature is enabled (pg. 48)

Battery Cover – protects the rechargeable battery and the back of your Jitterbug.

Lanyard Connector – makes it easy to attach a lanyard or wrist strap to carry

your Jitterbug.

NOTE:

To purchase a Jitterbug lanyard or any other Jitterbug accessory, visit us
online at www.greatcall.com/jitterbug/accessories.

6 Getting Started

The Inside Of Your Jitterbug

Earpiece Speaker

Up/Down Button

5Star Button

“YES” Button

Volume Button

888­555-

5555

CALL?

Section 1

Inside Display

On/Off Button
“NO” Button

Microphone

Getting Started 7

Earpiece Speaker – lets you hear the caller loud and clear

Section 1

Inside Display – shows all the information you need to operate your Jitterbug

Up/Down Button – for navigating between screens on the Inside Display

5Star Button – allows you to get help in an unsafe or uncertain situation (see page 28

for more information)

YES Button – allows you to answer “Yes” to questions or commands on the Inside
Display.

On/Off Button – turns your Jitterbug on and off

NO Button – allows you to answer “No” to questions or commands on the Inside

Display

Microphone – picks up your voice loud and clear

8 Getting Started

Activating Your Jitterbug

IMPORTANT!

Please do not turn on your phone until instructed to do so. If you turn it on
prior to setting up your account, the device may fail to activate. If the device

fails to activate, power off and start with step

To ensure that your Jitterbug phone is activated successfully, it is important that
you follow these simple steps when activating.

• If you purchased your Jitterbug phone directly from GreatCall by phone or on

greatcall.com, please skip to step . Otherwise proceed to step .

.

Getting Started 9

Section 1

Section 1

1

Gather the required information.

Home and billing address

Phone number

Email address

Credit or debit card information

Emergency contact details

The 18-digit Serial Number found on the side of your Jitterbug box, or on the
Activation Card you received inside the Jitterbug box.

MEID-DEC:

123456789012345678

10 Getting Started

Go Online Or Call To Set Up Your Account.

2

If you do not have a GreatCall account, visit us online at

www.greatcall.com/activate. There you can enter your Jitterbug Serial

Number and follow the instructions to set up your account. If you do not
have Internet access, please call

1-866-482-1424.

- OR -

If you are an existing GreatCall customer and would like to replace,

upgrade, or add a Jitterbug phone to your account, or need to activate
more than one device, call us at 1-866-482-1424.

Section 1

Getting Started 11

Section 1

on
off

3

Turn On Your Jitterbug To Activate.

You can now open your Jitterbug and press the

button and the activation process

will automatically begin.

This process may take a few minutes and you may notice the phone reboot several
times. Once complete you will see a screen “Phone was set up successfully!”

Congratulations! Your Jiiterbug is now activated.

12 Getting Started

Charging The Battery

Your Jitterbug can be charged with the included Wall Charger or with the optional
Car Charger that can be purchased by visiting

www.greatcall.com/jitterbug/accessories.

Using The Wall Charger:

1. Plug the large end of the Wall Charger into a standard

wall outlet (110/220 VAC).

2. Plug the smaller end of the Wall Charger into the Power

Connector on the side of your Jitterbug. You’ll see a

“Charging” message appear on the Outside Display.

3. When the battery is fully charged, you’ll see a “Charging
Completed” message on the Outside Display.

Getting Started 13

Section 1

Section 1

IMPORTANT!

The Jitterbug Rechargeable Battery must be fully charged before using the phone

for the rst time. We recommend an initial charge of up to 12 hours. Failure to do so

may damage your battery. If you use your Jitterbug without charging the battery, and
it is critically low, it will turn itself off.

14 Getting Started

Battery Level Indicator

Your Jitterbug will remind you to charge the battery. Reminders appear on the
Inside Display and Outside Display with the following messages:

• Battery Low – a low battery alert and a message will tell you that your battery

is beginning to get low.

• Battery Critical – a low battery alert and a message will appear when the

battery has approximately 20% of battery life remaining.

IMPORTANT!

Jitterbug batteries have been designed specically for the Jitterbug phone.
Using other batteries could damage your Jitterbug and may void your
warranty.

Getting Started 15

Section 1

Section 1

NOTE:

You can easily check the remaining charge on the Jitterbug battery by
navigating to the Phone Info menu and pressing the button to view.
Please reference page 23 for more information on Phone Info.
The Jitterbug features a standby time of up to 25 days. Talk time is
approximately 5 hours. Common factors that affect battery performance
include text messaging, taking or sending pictures, usage of 5Star Service
and making calls. Always make sure to charge your phone when not in use.

16 Getting Started

Turning Your Jitterbug On And Off

IMPORTANT!

If you have not activated your Jitterbug, please refer to page 10 before turning

your Jitterbug on for the rst time.

Turning Your Jitterbug On:

1. Open your Jitterbug.

Section 1

2. Press the

on

button in the upper right corner of the keypad until your Jitterbug

off

turns on and the GreatCall logo appears on the Inside Display.

3. When you hear a dial tone, your Jitterbug has service and is ready to use.
If a connection is not possible, a “No Service” message will appear on the
Outside Display and a dial tone will not be heard.

Getting Started 17

Section 1

To Turn Your Jitterbug Off:

1. Press and hold the

on

button in the upper right corner of the keypad until the

off

GreatCall logo appears on the Inside Display.

2. Your Jitterbug will then turn off.

NOTE:

We recommend keeping your Jitterbug on at all times and charging it over
night so you can always stay connected.

18 Getting Started

How To Read The Inside Display

Throughout this guide, the screen on the inside of your Jitterbug is referred to as
the Inside Display. The following diagram explains the areas of the Inside Display
and how to use them, using the Phone Book as an example.

Feature Area

Section 1

Detail Area

Additional
Information Exists

Action Line

Getting Started 19

Feature Area – the top of the Inside Display is the Feature Area. It identies the

Section 1

feature you are using. For example, when you are in the Phone Book, you will see
“PHONE BOOK” in the Feature Area.

Detail Area – the middle of the Inside Display provides the details of each

feature. For example, information such as detailed entries from your Phone Book,
will appear in this area.

Action Line – the bottom of the Inside Display is the Action Line where
questions or commands are displayed. You can respond by pressing
the or buttons.

Additional Information Exists – the small arrows at the top and bottom of the
Inside Display indicate when information is available before or after the current
screen. Use the “Up/Down” button to scroll through entries.

NOTE:

If you are ever not sure what to do, simply press or buttons to answer
the question in the Action Line at the bottom of the Inside Display.

20 Getting Started

Using The Main Screen

When you open your Jitterbug while it is powered on, you will see the Main
Screen as shown in the diagram at the bottom of the page.

NOTE:

The Main Screen will display your Jitterbug phone number at the top of the
screen as shown in the following screen as, “My # 800-733-6632.”

The Main Screen is where you access the features on your
Jitterbug. Your Jitterbug is designed with the following six
features installed in your phone:

1. Phone Book – store up to 200 of the names and

numbers that you call most often. Operators can
even set-up the Phone Book for you. Please reference
page 85 for more information.

Getting Started 21

Section 1

2. Call History – an easy way to review your last ten incoming, outgoing and

Section 1

missed calls, listed with the most recent rst. Please reference page 59 for

more information.

3. Phone Info – gives you the following important points of information about your

Jitterbug.

• My phone number

• Battery life

• Signal strength

• Approximate minutes used per month

4. Settings – the following items can be changed from within the Settings

feature. Please reference Section 5, page 139 for more information.

• Colors: Change the color of the Inside Display

• Jingle ON: Turn the GreatCall start-up Jingle on or off

• Ring Tones: Change the ring tone on your Jitterbug

• Bluetooth: Turn the Bluetooth feature on or off

22 Getting Started

5. Camera– this is where you will take photos that will be automatically stored in
My Photos. See page 97 for more information.

6. My Photos – an easy way to view, delete or send photos. See page 97 for more
information.

NOTE:

Approximate minutes used per month shows your estimated minute usage
each month. This time resets at the beginning of your monthly billing cycle.
Your Main Screen may contain additional features depending on your plan.

Getting Started 23

Section 1

Section 1

on
off

You can easily access all of your features
within the Main Screen using three
simple buttons located at the top of
the keypad.

1 2 3

1. When the feature you want to select is highlighted in gray in the middle of

the Inside Display, press the button to select that feature.

2. Use the “Up/Down” button to scroll through the features of the

Main Screen.

3. The button enables you to answer “No” to questions in the Action Line

and return to a previous screen. If you make a mistake while dialing a
number or typing a Text Message, you can always press the button to
back up and delete what you entered.

24 Getting Started

NOTE:

For your ease-of-use, you can change the start-up screen of your Jitterbug.

For example, you may nd it easier to have your Jitterbug start directly in your

Phone Book each time you turn your Jitterbug on. You have two options to
choose from as your start-up screen:

1. Main Screen – your new Jitterbug comes with this turned on.

2. Phone Book – please see page 85 to learn more about your Phone Book.
To change your start-up screen, please give us a call anytime, 24 hours a day,

seven days a week by dialing “0” on your Jitterbug to reach an Operator.

Getting Started 25

Section 1

Section 1

Making Your First Call

1. You can make a call directly from your Main Screen at any

time by using your keypad. Simply enter the ten digit phone
number and press the button to dial.

2. You will see “Calling...” on the Inside Display followed

by “Connected” conrming you are connected – as
displayed on the following screen.

3. When your call is nished, press the button or close

your Jitterbug to end the call.

4. You can also make a call directly from your Phone Book. Starting from the Main

Screen, use the “Up/Down” button to scroll until“Phone Book” appears and

press the button. When you nd the desired name and number, press the

button again to make the call.

To learn more about placing and receiving calls, please reference page 43.

26 Getting Started

The 5Star Button

on
off

Customers with a GreatCall GoPlanTM have access to the 5Star Service. Simply
press the red 5Star button to be connected to a 5Star Agent in an unsafe or

uncertain situation. The 5Star Agent will assess the situation, conrm your

location using GPS and connect you to emergency services if you need it. See
page 75for more information on GoPlans, 5Star Service and GreatCall’s suite of
health and wellness services.

Getting Started 27

Section 1

Section 1

IMPORTANT!

If you do not have a GreatCall GoPlan, you will be asked if you would like to
be connected directly to 9-1-1 services when the 5Star button is pressed.
Press “YES” if you would like to call 9-1-1 or “NO” if you would like to hang
up.

28 Getting Started

MyCalendar

MyCalendar makes it easy for you to enter your appointments and events online at

mygreatcall.com. Or, simply press the button on your Jitterbug Plus to reach one

of our friendly GreatCall Operators, who can manage and update your calendar for
you. MyCalendar will ensure you never have to worry about missing important dates
or appointments, so you can spend more time focusing on the things that matter
most to you.

There are two easy ways to add a new event to your calendar: online or by phone.

NOTE:

In order to manage your MyCalendar online, you will need to have a

mygreatcall.com account. Simply visit mygreatcall.com to register for an

account if you have not done so already. Have your GreatCall phone number,
home address and email address handy.

Getting Started 29

Section 1

Online

Section 1

1. Log in to your personal account at mygreatcall.com. After logging in to

mygreatcall.com, click on “My Apps” tab. Under services, click “View/Edit”
under “MyCalendar”.

2. Click on the “Add Calendar Event” button at the top right of your calendar,

or click on the day you would like to add an event. You will see a small box
appear on your screen

3. Click on the “Subject” box to enter a brief description of the event. There is

a limit of 24 characters.

4. The “Date” box shows the date that you selected to schedule the event. To

change the date, click on the box and a small calendar will appear on your
screen. Click on the day that you would like to schedule the event and the
date will be updated.

5. To change the start time, move the “Hour” and “Minute” sliders under the

calendar to the desired event start time and click the “Done” button to
save the selected date and start time.

30 Getting Started

6. The “Duration” box shows the length of the event. Click to select All Day

Event, 30 Minutes, 1 Hour, 2 Hours, or 4 Hours.

7. If you are scheduling a recurring event, such as a weekly appointment,

the “Repeats” box allows you to select the frequency of the event. You
can select between Daily, Weekly, Monthly or Yearly events. This will
automatically add recurring future events into your calendar. If you are
scheduling a one-time event, select “One-time event.”

8. The “Remind Me” box allows you to set a reminder for the scheduled

event. Your Jitterbug Plus will remind you with an alert sound. To change
the alert time, click the box and select how long before the event you

would like to be notied.

9. Click on the description box to enter any additional details about the

event.

10. Click the “Add” to save your calendar event.

Getting Started 31

Section 1

Section 1

By Phone

Call a friendly GreatCall Operator, available 24 hours a day, seven days a week. If you
would prefer to use our helpful Operator Assistance to update your calendar, we’ve

made it easy to do so. Simply press the button on your Jitterbug Plus to reach an
Operator who can manage your events and reminders for you.

32 Getting Started

Operator Assistance

Live Operators are available 24 hours a day, seven days a week, and can help you:

1. Update and manage your Phone Book.

2. Look up a residential, business or government phone number.

3. Connect you to any number in the U.S. or Canada.

4. Place calls to anyone in your Phone Book.

5. Add events and appointments to your calendar (if MyCalendar is enabled).

Getting Started 33

Section 1

To Call An Operator:

Section 1

1. Open your Jitterbug.

2. Press the button on the keypad.

3. Press the button to place the call.

NOTE:

Minutes are used while speaking with the Operator and for the length of
any call they connect for you. If the Operator performs one of the convenient
items listed above, an additional ve minutes will be deducted from your ac­count for the service. Most wireless carriers charge over $1 for similar

services; we keep it simple by deducting only ve minutes.

34 Getting Started

Emergency 9-1-1 Service

To Make An Emergency Call

1. Open your Jitterbug and make sure it’s on.

2. Dial 9–1–1 using the keypad.

3. Press the button when you see “CALL?” at the

bottom of the Inside Display.

Section 1

Getting Started 35

Section 1

on
off

Installing And Removing The Battery

The battery has been pre-installed into your Jitterbug phone for your
convenience.

To Remove The Battery

1. If the phone is on, turn it off by opening your Jitterbug and holding down the

button until the GreatCall logo appears. The phone will then turn off.

2. With the back of the Jitterbug facing up, hold the phone with both hands so
that the GreatCall and Samsung logos are upside­down.

3. Place both of your thumbs over the Samsung logo,

while squeezing the phone between your ngers and

thumbs, push the Battery Cover away from you.

4. To remove the battery, simply slide a ngernail in the

groove at the top of the battery, and gently pull the
battery out.

36 Getting Started

To Install The Battery

1. Hold the battery with the Samsung logo facing up, slide the battery into the

back of your Jitterbug so the gold contacts on the side of the battery connect
with the gold pins inside the phone.

2. Push the battery into place.

3. Place the cover over the back of the phone so the hinges align with the slots

near the top of the phone.

4. While holding the phone with both hands

place your thumbs on the Samsung logo.
Make sure the logo is facing right-side-up.
Push the Battery Cover up while squeezing
the phone. The Battery Cover will click into
place.

Getting Started 37

Section 1

Section 1

Getting More Information

GreatCall customers have access to two unique websites that are easy to
navigate and explore – www.greatcall.com and www.mygreatcall.com.

The main GreatCall website – greatcall.com – is the place to learn more about
the company, read about new services available, shop for Jitterbug accessories
or get answers to frequently asked questions.

As a GreatCall customer, you have exclusive access to www.mygreatcall.com
where you can update your Phone Book, view your remaining monthly minutes,
review and pay your monthly bill, add exclusive apps and services, and update
your prole. For more information on mygreatcall.com please reference page 88.

38 Getting Started

GreatCall Customer Service

Use any of these ways to contact us:

• Send us an email at [e-mail]

• Call us toll-free at 1-800-733-6632

• Write to us at:

GreatCall Customer Service
P.O. Box 4428
Carlsbad, CA 92018

Section 1

Getting Started 39

Section 2

This section explains how to use the calling and answering features on your Jitterbug.

Section 2: Placing And Receiving Calls

Topics

• Placing A Call

• Using Your Phone Book To

Make A Call

• Speakerphone

• Answering A Call

• Ending A Call

• Ignoring A Call

• Adjusting The Ringer Volume

• Adjusting The Earpiece

Speaker Volume

• Call Waiting

For additional support, visit us online at www.greatcall.com/support.

• Using Call History
To See Recent Calls

• Using Voice Dial

• Setting Up Voice Mail

• Changing Your Voice Mail Greeting

• When To Check Your Voice Mail
Messages

• Listening To Voice Mail Messages

• Listening To Saved Voice Mail
Messages

• International Dialing

40 Placing And Receiving Calls

Placing A Call

You can dial a phone number directly from almost every screen on your Jitterbug.

1. When you open your Jitterbug, you will hear a dial tone to indicate that service is
available. If service is not available, there will be no dial tone and you will see “No

Service” on the Inside Display.

2. Dial the full ten-digit number using your keypad. You may be required to dial
the number “1” rst before placing a call in some areas.

3. Press the button to place the call.

If you accidentally press a wrong button, press the button to back up and
delete the last number.

Placing And Receiving Calls 41

Section 2

Section 2

NOTE:

There are three screens where you cannot dial a phone number: (1) when
typing a Text Message, (2) when entering a new name and number into your

Phone Book using your keypad and (3) when using Voice Dial.

Using An Operator To Make A Call:

A live Operator can connect you to anyone in your Phone Book or to any number
in the U.S. or Canada.

1. Press the button on your keypad.

2. Press the button when you see “CALL?” at the bottom of the Inside

Display.

3. “Calling Operator” will appear on the Inside Display followed by the words

“Connected...”

42 Placing And Receiving Calls

4. Tell the Operator the name of the person in your Phone Book you want to call
or tell them the ten digit number you want to call.

5. When the call is nished, press the button or simply close your Jitterbug to end
the call.

Using Your Phone Book To Make A Call

To place a call to a number in your Phone Book:

1. Starting from the Main Screen, use the “Up/Down” button

and scroll until “Phone Book” appears highlighted in gray in the
middle of the Inside Display.

2. Press the button to view your “Phone Book.”

3. Your Phone Book will always start with the rst name and number you’ve

entered in the Phone Book, as indicated by the number “1” in the top right
corner of the Inside Display. You can manage the order of the names and

Placing And Receiving Calls 43

Section 2

numbers of your Phone Book at mygreatcall.com. Please reference page 88 to

Section 2

learn more about mygreatcall.com.

4. You can scroll through the names and numbers in your
Phone Book by pressing the “Up/Down” button.

5. When you nd the desired name and number, press the

button to place the call.

6. You will see “Calling...” on the Inside Display followed by
“Connected” to conrm you are connected, as shown.

7. When you’re nished with the call, press the button or

close your Jitterbug to end the call.

NOTE:

While in the Phone Book, you can dial any phone number you need by using
the keypad. Simply dial the number you wish to call and press the button
to connect.

44 Placing And Receiving Calls

Speakerphone

The Speakerphone provides you the convenience to make a call without holding
the phone to your ear. The Speakerphone can be activated at any time while you
are actively on a call. During your call, you will see an indicator at the top of the
Inside Display indicating the current status of the Speakerphone. “SPEAKER OFF”
indicates that the Speakerphone is off, and “SPEAKER ON” indicates that the
Speakerphone is on.

To turn your Speakerphone on, press the up arrow on the
“Up/Down” button on your keypad until “SPEAKER ON” is
displayed on the Inside Display.

With the Speakerphone you do not need to hold the phone
to your ear. Depending on your surroundings, you can enjoy
a conversation using your Speakerphone up to two feet from
your Jitterbug.

Placing And Receiving Calls 45

Section 2

To turn your Speakerphone off, press the up arrow on the “Up/Down” button

Section 2

on your keypad until “SPEAKER OFF” is displayed on the Inside Display

NOTE:

If you choose to turn the Speakerphone off during a call, your conversation will not
end. The audio will be transferred to the Earpiece Speaker that you hold to your
ear.

If you close your Jitterbug during a conversation while using the
Speakerphone, the call will end and the Speakerphone will be turned off.

46 Placing And Receiving Calls

Answering A Call

Your Jitterbug rings or vibrates (depending on how you set the ringer volume
level) to indicate an incoming call. Additionally, there are other indications of
incoming calls:

• The Light Indicator on the outside of your Jitterbug ashes.

• The name or phone number of the person calling will

appear on the Outside Display.

• If the caller’s number is stored in your Phone Book then

the name and number will appear on the Inside Display, as
shown.

• If the caller cannot be identied, you may see the phone

number or you may see “Unavailable” or “Restricted.”

Placing And Receiving Calls 47

Section 2

Answering A Call When Your Jitterbug Is Closed

Section 2

1. If the caller’s name and number are stored in your Phone Book or the caller ID
is recognized, either the name or the phone number appears on the Outside
Display, as shown.

2. Open your Jitterbug when you hear it ring. The ring tone
will stop when the phone is opened.

3. A “Connected” message will appear on the Inside Display
and the caller’s voice can be heard through the earpiece
speaker.

888-555-5555

48 Placing And Receiving Calls

Call from

Receiving A Call When Your Jitterbug Is Open

1. When the “ANSWER?” question appears on the Inside Display, press the

button to connect.

2. A “Connected” message will appear on the Inside Display and the caller’s
voice will be heard through the earpiece speaker.

Ending A Call

To end any active call, press the button or close your Jitterbug.

Ignoring A Call

To Ignore A Call When Your Jitterbug Is Closed

When the phone is ringing you can press the volume button to mute the ringer.
If Voice Mail is active, the caller will be directed to your Voice Mail. If Voice Mail
is not active, callers will get a message that you are not available.

Placing And Receiving Calls 49

Section 2

To Ignore A Call When Your Jitterbug Is Open

Section 2

You can send a caller directly to your Voice Mail by pressing the button
when you see “ANSWER?” at the bottom of the Inside Display. This will give an
unavailable message if you do not have Voice Mail.

To ignore an incoming call while you are already on a call, press the button.

NOTE:

Your Jitterbug will continue to ring until:

• You answer the call

• The calling party hangs up

• You mute the ringer

• The call is sent to Voice Mail

50 Placing And Receiving Calls

Adjusting The Ringer Volume

1. Open your Jitterbug to conrm it’s on and not actively on a call.

2. Press the Volume Button on the left-hand side of the phone. Press

the top of the Volume Button to increase the volume and the
bottom of the Volume Button to decrease the volume.

The available options are:

• Max

• High

• Medium

• Low

• Vibrate

Volume Button

Placing And Receiving Calls 51

Section 2

Section 2

NOTE:

The selected volume level will appear on the Inside Display. The Ringer
Volume cannot be adjusted while actively on a call.
The ringer can be silenced by pressing the volume button down until
“Vibrate” appears on the Inside Display. With “Vibrate” selected your
Jitterbug will only vibrate to alert you of incoming calls. This can come in
handy at a movie, a library or any other location where a ringer may be a
distraction.

52 Placing And Receiving Calls

Adjusting The Earpiece Speaker Volume

When you’re on a call, press the volume button up or down until the sound
reaches a comfortable level.

Your Jitterbug has three volume options for your earpiece speaker that you can
adjust while on a call as shown below:

• High

• Medium

• Low

Call Waiting

Call Waiting is a feature that allows you to accept a second call if you are already
on a call with another person. The phone does not come with this helpful feature
enabled, but if you would like to turn it on, simply call us at 1-800-733-6632. A
Call Waiting signal alerts you that there is a second caller waiting. The following
steps outline how to use Call Waiting on your Jitterbug:

Placing And Receiving Calls 53

Section 2

1. When a second person calls your Jitterbug while you are already on a call with

Section 2

someone else, you will hear an audible beep and a message will appear on the
Inside Display to notify you of a second incoming call.

2. To answer the second incoming call, press the button. You will switch to

the second caller and the rst caller will be put on hold and will remain on the

other line.

3. To switch between the two callers, press the button. The Inside Display will

indicate the name and number of the person you are connected with.

4. To end a call at anytime, simply press the button.

NOTE:

To ignore an incoming call while you are already on a call with someone else,
simply press the button. The second caller will go directly to your Voice Mail (if
enabled).

54 Placing And Receiving Calls

NOTE:

This section only applies if you have enabled Call Waiting. The feature is not
automatically enabled, but is available for free if you are interested in using
it. To enable Call Waiting, please call us at 1-800-733-6632.

Placing And Receiving Calls 55

Section 2

Using Call History To See Recent Calls

Section 2

Your Jitterbug keeps a list of your ten most recent outgoing, incoming and missed calls.

To Review Call History:

1. Starting from the Main Screen, use the “Up/Down” button and scroll until “Call

History” appears highlighted in gray in the middle of the Inside Display.

2. Press the button to select “Call History.”

3. The rst number you will see in your Call History will be your most recent

phone call.

4. Using the “Up/Down” button, scroll down to view your Call History in
sequence according to the time of occurrence.

NOTE:

If a call matches a number from your Phone Book, the name and number of
that person will appear on the Inside Display.

56 Placing And Receiving Calls

5. As you scroll through your Call History you will see the following information

on the Inside Display:

• Feature Area – you will see “CALL HISTORY” indicating

that you are in your Call History.

• Detail Area – you will see the following messages:

CALL HISTORY

Missed

03:27 PM - 01/12/14

888-555-5555

CALL?

• “Missed” if you missed an incoming call

• “Incoming” if you received and answered a call

• “Outgoing” if you placed a call

In the middle of the Inside Display you will see the time,

date and phone number for each call.

• Action Line – you will see “CALL?”

Placing And Receiving Calls 57

Section 2

Returning Missed Calls And Redialing

Section 2

You can use Call History to directly return missed calls and redial both incoming
and outgoing calls.

1. Starting from the Main Screen, use the “Up/Down” button and scroll until “Call

History” appears highlighted in gray in the middle of the Inside Display.

2. Press the button to select “Call History.”

3. Using the “Up/Down” button, scroll up and down to see your Call History.

4. Select the call you would like to return.

58 Placing And Receiving Calls

Using Voice Dial

Voice Dial – this free service enables you to retrieve a name that has been stored
in your Phone Book by speaking the exact name into the microphone.

1. Starting from the Main Screen, use the “Up/Down” button and scroll until
“Voice Dial” appears highlighted in gray in the middle of the Inside Display.

2. Press the button to select “Voice Dial.”

3. In the Earpiece Speaker you will hear an audible prompt to “Say the name”

and then a short beep. After the beep, say the name exactly as it appears in your

Phone Book.

4. If Voice Dial recognizes the name it will ask for conrmation by asking
“Did you say ______?” Conrm by saying “Yes” after the beep.

Placing And Receiving Calls 59

Section 2

5. If Voice Dial is unsure it will say “Repeat the name” followed by a beep.

Section 2

6. Voice Dial will dial the number of the person whose name you selected.

7. Press the button or close your Jitterbug to end the call.

8. “Call Ended” will appear, letting you know the call has concluded.

NOTE:

If Voice Dial is unable to nd the name, press the button to retry, or the

button to exit to the Main Screen.

To ensure a successful Voice Dial experience, remember these important tips:

• Wait for the system beep before speaking

• Speak clearly and in your normal voice

• Say the name exactly as it appears in your Phone Book

• Make sure each Phone Book entry is unique in its description

60 Placing And Receiving Calls

Setting Up Voice Mail

This section only applies if you have purchased Voice Mail with your

GreatCall service. To purchase Voice Mail service for your Jitterbug,
please call us at 1-800-733-6632.

Follow these steps to set up Voice Mail:

1. Starting from the Main Screen, use the “Up/Down” button and scroll until

“Voice Mail” appears highlighted in gray in the middle of the Inside Display.

2. Press the button to dial the GreatCall Voice Mail system.

3. Your Jitterbug will know it is your rst time setting up Voice Mail. You will be

guided through your Voice Mail set-up the rst time you connect. Follow the
instructions, pressing the and buttons as prompted.

Placing And Receiving Calls 61

Section 2

Changing Your Voice Mail Greeting

Section 2

1. Starting from the Main Screen, use the “Up/Down” button and scroll until

“Voice Mail” appears highlighted in gray in the middle of the Inside Display.

2. Press the button to select “Voice Mail” and listen to the prompts.

The system will ask you if you would like to review your greeting – press the

button.

3. Follow the instructions, pressing the and buttons as prompted.

4. To exit your Voice Mail, simply close your Jitterbug at any time.

62 Placing And Receiving Calls

When To Check Your Voice Mail Messages

If you miss a call and the caller leaves you a message, your Jitterbug will notify
you by:

1. Displaying “New Voice Mail” on the Outside Display.

2. Displaying “You have a new voice message” on the Inside

Display, as shown.

3. The Indicator Light will ash every 15 seconds until your

Jitterbug is opened.

4. An audible alert will play once every ve minutes for up to

30 minutes or until your Jitterbug is opened.

Placing And Receiving Calls 63

Section 2

Listening To Voice Mail Messages

Section 2

• If you have a new Voice Mail message, your Jitterbug will notify you by

displaying “You have a new voice message” on the Inside Display and
“LISTEN?” in the Action Line.

• Press the button to listen to your message.

• Simply listen to the prompts and follow along to save or delete your

messages.

IMPORTANT!

Once a message is deleted, there is no way to retrieve it.

64 Placing And Receiving Calls

Listening To Saved Voice Mail Messages

1. Starting from the Main Screen, use the “Up/Down” button and scroll until
“Voice Mail” appears highlighted in gray in the middle of the Inside Display.

2. Press the button to select “Voice Mail” and listen to the prompts to play

your saved messages.

3. To exit your Voice Mail, simply close your Jitterbug at any time.

NOTE:

To quickly manage multiple messages, press the button at any time while
listening to a message. You will then be given the option to save or delete
your message. Pressing the
your next Voice Mail message.

button will save that message and advance to

Placing And Receiving Calls 65

Section 2

5. Press the button to return the call.

Section 2

6. Press the button or close your Jitterbug to end the call.

7. “Call Ended” will appear, letting you know the call has concluded.

66 Placing And Receiving Calls

International Dialing

If you expect to make calls beyond the U.S. or Canada, consider our
convenient International Calling option. Add the International Calling option to
your account and you’ll be ready to call internationally in no time! To dial
internationally, you may need to access the + symbol before entering in the
country code and phone number. To access the + symbol, please hold down the

button until the + symbol appears on the Internal Display.

Placing And Receiving Calls 67

Section 2

Section 3: GreatCall Health and Safety Services

Section 3

This section describes additional services that make your Jitterbug more than
just an easy-to-use cell phone. With access to a network of health and safety
experts, your Jitterbug becomes a mobile medical alert device.

Topics

• GreatCall GoPlans

• 5Star Service

• Urgent Care

• Medication Reminders

For additional support, visit us online at www.greatcall.com/support.

• Brain Games

• The Wellness Call

• The Check-in Call

• Daily Health Tips

68 GreatCall Health and Safety Services

GreatCall GoPlans

The Jitterbug5 is more than an easy-to-use cell phone, it’s also a network of
people who are health and safety experts. Combined with affordable talk minutes,
GreatCall GoPlans make it easier than ever to stay connected, safe and healthy.
With a GreatCall GoPlan you have access to convenient health and safety services
such as:

•5Star – Get help from NAED (National Academies of Emergency Dispatch)

Certied Response Agents in any uncertain or unsafe situation.

•Urgent Care – Access registered nurses and board-certied doctors for advice,

diagnoses and/or prescriptions 24/7.

•Medication Reminders – Stay on schedule with your medications and rells.

•Brain Games - Improve cognitive functions while having fun.

•The Wellness Call – Receive motivational calls from Brian Alman, PhD.

•The Check-in Call – Friendly automated calls will check in with you daily.

•Daily Health Tips – Get free tips for maintaining a healthy lifestyle.

If you’re interested in a GreatCall GoPlan please call us at 1-800-292-5174 or visit
us online at greatcall.com to learn more.

GreatCall Health and Safety Services 69

Section 3

5Star Service

Section 3

Our award-winning service, 5Star, transforms your Jitterbug into a mobile
medical alert device. Press the button on your keypad and you’ll speak

immediately with an NAED Certied Response Agent. These Agents, who are
trained in CPR and other emergency procedures, will conrm your location,

evaluate the situation and get you the help you need. They’ll even connect you to
a registered nurse or dispatch emergency services, if needed.

70 GreatCall Health and Safety Services

Urgent Care

With Urgent Care, which also comes with a GoPlan, you can speak to a nurse who
will triage your medical questions and, if needed, have a doctor call you back
within 30 minutes. The doctor may give assessments, advice and/or diagnoses
for a wide range of conditions over the phone, and even prescribe common
medications.

Medication Reminders

With this award-winning service, a friendly phone call will remind you to take

your medications at the correct time of day and when to rell your prescriptions.

You can schedule your reminders by logging in to mygreatcall.com, or calling
us at 1-888-767-6288 to speak with a friendly GreatCall Customer Service
Representative who will get you started.

GreatCall Health and Safety Services 71

Section 3

Brain Games

Section 3

Your new Jitterbug gives you access to fun innovative games, clinically-proven to sharpen your mind. Make A Pair and Quick Match come pre-loaded on your phone. This section will explain how to use them.

About Make A Pair

Make a Pair is designed to improve your memory. Try your best to remember each
card drawn, as your score is based on your ability to determine a card pair within
the allotted amount of time.

About Quick Match

Quick Match is designed to improve your focus. Pay close attention to the objects
on the screen, as your score is based on your ability to determine a match in
objects within the allotted amount of time.

72 GreatCall Health and Safety Services

Accessing Your Games

1. Starting from the Main Menu, use the “Up/Down” button and scroll until
“Games” appears highlighted in gray in the middle of the Inside Display.

2. Press the button to view “Games.”

3. Use the “Up/Down” button and scroll until “Make A Pair” or “Quick Match”

appears highlighted in gray in the middle of the Inside Display.

4. Use the “Up/Down” button and scroll to the level you would like to play until
it appears highlighted in gray in the middle of the Inside Display.

5. Press the button to begin your game.

GreatCall Health and Safety Services 73

Section 3

The Wellness Call

Section 3

With this service, you’ll get a motivational 2-3 minute call once per week from
wellness expert and best-selling author Brian Alman, Ph.D. Start feeling better
and live a happier, healthier lifestyle with proven, interactive coaching and
stress-management techniques that promote better relaxation and self-care. The
Wellness Call works around your schedule. Simply choose a time and day of the
week that will work best for you to receive your call.

74 GreatCall Health and Safety Services

You can set up your calls in one of two ways:

1. Online: Log in to your personal account on mygreatcall.com.

2. By phone: You can call 1-888-767-6288 to reach a GreatCall Customer Service

Representative who can enter your call schedule for you.

When calling a GreatCall Customer Service Representative, there are three easy
steps to set up your call:

1. Make sure you have your Jitterbug5 phone number handy and be prepared to
share that along with your home time zone.

2. To make sure you can focus on Dr. Alman’s personalized tips, simply provide
us a day and time that you are generally available and free from distractions.

3. Sit back, relax, and enjoy your journey towards wellness

GreatCall Health and Safety Services 75

Section 3

The Check-in Call

Section 3

This service will automatically call to check in with you as often as you’d like.
If you reply that you need assistance, or if you miss a call, we will send a

notication for help to a friend or relative you have listed as a personal contact.

Once your schedule is set, we can begin checking in with you up to six times a

day and sending notications for assistance to your list of designated contacts if

necessary.

You can set up your calls in one of two ways:

1. Online: Log in to your personal account on mygreatcall.com

2. By phone: You can call 1-888-767-6288 to reach a GreatCall Customer Service

Representative who can enter your call schedule for you

76 GreatCall Health and Safety Services

When you are ready to set up your calls, have the following information handy:

1. What would you like us to check on? You can choose from the following four
options:

a. General well-being - in general, are you feeling well today?
b. Appetite - is your appetite good today?
c. Pain level - are you in pain?
d. Sleeping - are you getting enough sleep to maintain a healthy lifestyle?

2. On what day(s) would you like us to call you? You can specify one day, multiple
days, or every day.

3. For the days you selected, how many times per day would you like us to check
in with you? You can choose to receive a Check-in Call up to six times per day.

4. If you need assistance, who should be contacted for help?

Daily Health Tips

Receive a daily text message with heart-healthy tips from the American Heart
Association® right on your phone.

GreatCall Health and Safety Services 77

Section 3

You can personalize your Jitterbug with only the features and additional services
that you want. Please call us at 1-800-733-6632. We’ll be glad to assist you.

Section 3

NOTE:

We offer a variety of helpful services and applications that will further
enhance your Jitterbug experience and even keep you safe and healthy. Be
sure to visit www.mygreatcall.com to view and add these services to your
account.

78 GreatCall Health and Safety Services

Section 4: Managing Your Phone Book

This section explains how to use your Phone Book to save and nd the names
and numbers of people you call frequently.

Topics

• About Phone Book

• Use The Operator To Add, Change And Delete Numbers

• Use mygreatcall.com To Add, Change And Delete Numbers

• Adding A Contact Directly On Your Jitterbug

• Modifying A Contact On Your Jitterbug

• Deleting A Contact On Your Jitterbug

For additional support, visit us online at www.greatcall.com/support.

Managing Your Phone Book 79

Section 4

About Phone Book

Your Jitterbug allows you to store up to 200 names and numbers of the people

Section 4

you call on a regular basis.

You can manage your Phone Book by adding, changing or deleting names and
numbers.

80 Managing Your Phone Book

Use The Operator To Add, Change And Delete Numbers

1. Simply press the button on your keypad.

2. Press the button and a “Calling...” message will appear on the Inside
Display, followed by the message “Connected to Operator.”

3. When the Operator answers, let the Operator know the name and number you

want to add, change or delete.

4. To end the call, press the button or close your Jitterbug.

Managing Your Phone Book 81

Section 4

Use mygreatcall.com To Add, Change And Delete Numbers

If this is your rst time visiting mygreatcall.com, you will need to register your

Section 4

account. Have your GreatCall phone number handy and be prepared to enter your
home address and email address. Simply follow the on-screen instructions to
set up your account.

After setting up your account, you will be able to enter phone numbers online. All
phone numbers you enter will automatically appear on your Jitterbug within four
hours.

NOTE:

It is easy to manage your account online with mygreatcall.com, a free, helpful
tool that allows you to make changes to your account at your convenience.

82 Managing Your Phone Book

Here are some other helpful things you can do on mygreatcall.com:

1. Update your Personal Prole

2. Check your minute usage

3. Add new services to your account

4. Edit your services

5. Update your Phone Book and calendar entries

You can visit mygreatcall.com anytime to learn about new offerings for your
Jitterbug phone and keep your account updated.

Managing Your Phone Book 83

Section 4

Adding A Contact Directly On Your Jitterbug

1. Starting from the Main Screen, use the “Up/Down” button and scroll until “Phone

Section 4

Book” appears highlighted in gray in the middle of the Inside Display.

2. Press the button to view your “Phone Book.”

3. Using the “Up/Down” button, scroll until “EDIT PHONE BOOK” appears and

press the button.

4. Using the “Up/Down” button, scroll until “Add” appears highlighted in gray
in the middle of the Inside Display.

5. Press the button to select the item “Add.”

84 Managing Your Phone Book

6. Using the keypad, enter the name of the contact you would like to create. If

you accidentally press a wrong button, just press the button to back up
and delete the incorrect entry.

7. Press the button when you are done.

8. Using the keypad, enter the phone number for the new contact. If you make a

mistake while typing, use the button to backspace.

9. Press the button when you are done.

10. “Successfully Added” will appear, letting you know the new contact has

been added.

Managing Your Phone Book 85

Section 4

Modifying A Contact Directly On Your Jitterbug

1. Starting from the Main Screen, use the “Up/Down” button and scroll until

Section 4

“Phone Book” appears highlighted in gray in the middle of the Inside Display.

2. Press the button to select “Phone Book.”

3. Using the “Up/Down” button, scroll until “EDIT PHONE BOOK” appears and

press the button.

4. Using the “Up/Down” button, scroll until “Modify” appears highlighted in
gray in the middle of the Inside Display.

5. Press the button to select “Modify.”

6. Using the “Up/Down” button, scroll to the contact you would like to change.

7. Press the button to select the contact you would like to change.

86 Managing Your Phone Book

8. To change the contact’s name, use the button to delete the necessary

letters. Use the keypad to re-enter the name.

9. Press the button when you are done.

10. To change the contact’s number, use the button to delete the necessary

numbers. Use the keypad to re-enter the numbers.

11. Press the button when you are done.

12. “SuccessfullyModied” will appear, letting you know the contact has been

modied.

Managing Your Phone Book 87

Section 4

Deleting A Contact Directly On Your Jitterbug

1. Starting from the Main Screen, use the “Up/Down” button and scroll until

Section 4

“Phone Book” appears highlighted in gray in the middle of the Inside Display.

2. Press the button to select the “Phone Book” feature.

3. Using the “Up/Down” button, scroll until “EDIT PHONE BOOK” appears and

press the button.

4. Using the “Up/Down” button, scroll until “Delete” appears highlighted in
gray in the middle of the Inside Display.

5. Press the button to select “Delete.”

6. Using the “Up/Down” button, scroll to the contact you would like to delete.

7. Press the button to delete the contact.

88 Managing Your Phone Book

8. Press the button to conrm deleting the contact.

9. “Successfully Deleted” will appear, letting you know the contact has been

removed.

Managing Your Phone Book 89

Section 4

Section 5: Using The Camera

This section explains how to take, view, delete and share photos on your

Section 5

Jitterbug.

Topics

• Taking A Photo With Your Jitterbug

• Viewing A Photo On Your Jittterbug

• Sending A Photo From Your Jitterbug

• Deleting A Photo From Your Jitterbug

• Receiving A Photo On Your Jitterbug

For additional support, visit us online at www.greatcall.com/support.

90 Using The Camera

Taking A Photo With Your Jitterbug

1. Starting from the main screen, use the “Up/Down” button and scroll until

“Camera” appears highlighted in gray in the middle of the Inside Display.

2. Press the button to open the camera.

3. Make sure that the image you would like to capture appears on the Inside Display.

4. Press the button to capture the image.

5. Press “Yes” to store your photo. “Photo Successfully Saved” will appear on the Inside Display.

6. Press “No” to delete your photo and return to the camera.

NOTE:

Any photo saved on your Jitterbug will be stored in a photo gallery called “My
Photos.”

Using The Camera 91

Section 5