Page 1
WELCOME TO JITTERBUG
Now you have everything you need (and
nothing you don’t) to stay connected with
family and friends when you are away
from home.
Jitterbug™ is perfectly simple – a cell phone
made easy with personalized services
designed with you in mind. Your sleek new
phone was designed with Samsung and the
Jitterbug service provides a quality
connection wherever you go. Plus, a friendly
Jitterbug operator is at your service 24
hours a day.
All of our features and services have been
created for your comfort, convenience and
ease of use – and you can choose to turn
any of them on or off, as you wish.
Simply call the Jitterbug operator for assistance. Or, you or a loved one can update
your Jitterbug features on your personal
web page at http//:www.myjitterbug.com
(This feature will be available in early 2007).
Our goal is to make using Jitterbug
intuitive, familiar and perfectly simple.
Page 2
We welcome your comments and are happy
to find even better ways to meet your needs.
At Jitterbug, we are committed to providing
services that are extraordinarily simple
and easy to use so that you can connect
with the people that matter to you most.
We look forward to hearing from you.
Best regards,
Your friends at
Table of Contents
TABLE OF CONTENTS
Section 1: Getting Started ..................5
How to Use This Guide .......................6
What’s in the Box ..............................7
Installing the Battery..........................8
Turning Your Phone On/Off..................9
Charging the Battery ........................10
Low Battery Indicator .......................11
Jitterbug Service Passwords...............12
Getting Help ....................................13
Contacting Customer Service ............14
Jitterbug Operator Assistance ............15
Section 2: OneTouch Features ...........17
Key Features ...................................18
Accessories .....................................21
Closed View (Front) of Your Phone ........22
Closed View (Back) of Your Phone .........24
Open View of Your Phone ..................26
Your Display Screen ..........................28
Your Phone Settings ..........................29
- Adjust Ringer Volume..................30
- Speakerphone ............................31
- Emergency Callback ....................32
Section 3: The Basics .......................35
Answering a Call ...............................36
Ending a Call ....................................37
Ignoring a Call ..................................37
1
Page 3
Placing a Call ....................................38
- Operator ...................................38
- Non-Phone List Numbers .............39
- “My Choice” Button ......................40
TABLE OF CONTENTS
- Calling 911 .................................40
- Phone List Numbers .....................41
Section 4: Moving from Feature to Feature
on Your Phone ....................................43
TABLE OF CONTENTS
Section 7: Voicemail.........................61
Voicemail Notifications ......................62
Using Voicemail ...............................62
- Setting Up Voicemail ....................62
- Recording a Personalized Greeting .63
- Listening to Messages ..................63
- Deleting Messages .......................64
How to Navigate ........................................44
Examples of Feature Navigation .........45
Section 5: Your Phone List ................47
Adding, Changing and Deleting
Numbers .........................................48
- via the Operator.......................48
- via the Internet........................49
- via the Up/Down Buttons...........50
To Change an Existing Number ..........52
TO Delete a Name or Number............54
Finding Phone List Numbers ..............55
Section 6: Call History ......................57
Using Call History ............................58
Returning Missed Calls ......................58
Saving Call History Numbers..............60
2
Section 8: Voice Dialing ....................65
Start Voice Dialing............................66
Voice Dialing Tips.............................67
Section 9: Your Customer Agreement .69
Your Calling Plans ...........................72
Your Rights To Refuse or Cancel.........73
How Service Works ..........................76
Your Bill/Statements ..............................79
Disclaimer of Warranties ...................86
About This Agreement ......................92
Section 10: Health and Safety
Information.....................................95
Operating Environment ....................96
- Pacemakers .................................96
- Hearing Aids ...............................97
- Other Medical Devices........................97
- Vehicles ......................................97
3
Page 4
- Potentially Explosive Environments.....98
- Emergency Calls...........................99
Health and Safety Information .........100
Consumer Information on Wireless
Phones .........................................102
Road Safety........................................113
FCC Notice and Cautions......................116
Other Important Safety Information .....117
Product Performance ...........................118
Battery Precautions .............................119
Care and Maintenance .........................122
Section 11: The Fine Print ..............125
Intellectual Property .......................126
Disclaimer of Warranties..................127
Standard Limited Warranty ............128
Index ...........................................135
SECTION 1
Getting Started
This section explains how to start using
your Jitterbug OneTouch™ phone.
Topics Covered
• How to Use this Guide
• What’s in the Box
• Installing the Battery
• Turning Your Phone On/Off
• Charging the Battery
• Jitterbug Service Passwords
• Getting Help
• Contacting Customer Service
• Jitterbug Operator Assistance
For more information or to see the latest products, services
and updates to our How-To Guide, visit us online at
www.myjitterbug.com (This feature will be available in early 2007).
5
Page 5
How to Use this Guide
TIP
NOTE
ALERT
FAC T
What’s in the Box?
SECTION 1
This How-To Guide is divided into eight sections
that describe the features of your OneTouch
phone, and how to use them in a few simple
SECTION 1
steps. We recommend that you read the entire
guide and keep it handy for easy reference.
You can skip directly to the section you’re
looking for by using the Table of Contents
on page 1, the red side tabs or the Index
on page 69.
We’ve included illustrations, images and the
symbols below to highlight useful information.
As we add new features and accessories, we will
update this How-To Guide on our Web site at
www.myjitterbug.com (This feature will be available
in early 2007). Click on the How-To Guide button.
The Jitterbug package you received
includes everything you need to
get started:
1
2
For more information, visit www.myjitterbug.com
(This feature will be available in early 2007) or
call us at 1-800-733-6632.
Thank you for choosing Jitterbug!
6
3
4
1. Jitterbug OneTouch Cell Phone
2. Rechargeable Battery
3. AC Charger (to charge your battery)
4. How-To Guide
5. Quick Start Guide (not shown)
7
Page 6
Installing the Battery
SECTION 1
Turning Your Phone On/Off
To insert the battery:
SECTION 1
1. Slide the rounded end of
the battery into the back of
your phone, lining up the
gold contacts on the battery
with the gold contacts inside
Back Side
the phone.
2. Press the top end of the
battery down until it snaps
into place.
To remove the battery:
1. If the phone is on, turn it off by opening
the phone and holding down the button
for two seconds until the Jitterbug tune
plays.
2. Slide the battery release
latch (1) on the back of the
phone toward the top end of
the phone and hold.
Back Side
3. Lift the battery (2) up and away from
the phone, top end first, or simply turn
your phone over. The battery will drop out.
To turn the power on:
1. Open the phone.
2. Press the button in the upper right
corner until the screen lights up.
The "Jitterbug" logo will appear on
NOTE
your screen before your phone is
ready to use. If a connection isn’t
possible, you'll see "No Service"
on the screen.
3. When you hear a dial tone, your phone
is ready to use.
If you are not able to place a call,
ALERT
go to another phone and call us at
1-800-733-6632 so we can help you.
To turn the power off:
1. Open the phone.
2. Press and hold the button until the
Jitterbug tune plays. Your power is off.
8
9
Page 7
Charging the Battery
TIP
ALERT
SECTION 1
Low Battery Indicator
To use the AC Power Charger:
SECTION 1
1. Plug the large end of the
charger into a standard wall
outlet (120/220 VAC).
2. Plug the smaller end into
the bottom end of your phone.
You’ll see a “Charging”
message in the display window.
3. When the battery is fully
charged, you’ll see a
“Completed” message in the
display window.
Jitterbug accessories are designed
ALERT
to maximize the battery's life.
Using other accessories could
damage your phone and may void
your warranty.
Jitterbug phones do not have a “low
battery” icon. Instead, reminder
warnings will appear as popups on the
screen with the following messages:
“Charge Battery” will appear when you
º
have used about 50% of your battery.
“Battery Very Low” will appear when
º
you have about ten minutes of calling left.
“Battery Critical” will appear when you
º
have two minutes of calling left. The
message will appear every ten seconds
until you connect your phone to a charger.
If you continue to use your phone
without charging the battery, the
phone will turn itself off.
You must fully charge your
battery before using your phone
for the first time. Failure to do so
may damage your battery.
10
11
Page 8
Jitterbug Service Passwords
TIP
NOTE
SECTION 1
Getting Help
As a Jitterbug customer, you have
SECTION 1
unlimited access to your voicemail
and all personal account information.
To protect your privacy, we’ll ask you to
set up your own passwords to use when
you want to gain access to this information.
When choosing a password, you’ll
be asked to create a security
question. Only you should know
the answer. Example: What was the
name of my first pet?
Learn more about setting up your
passwords at: www.myjitterbug.com (This
feature will be available in early 2007), or
call us at 1-800-733-6632.
Visit www.myjitterbug.com (This feature
will be available in early 2007), to do
any of the following:
• Access your account information
• Update your phone list
• Change your phone options
• See and pay your bill
• Buy accessories
• Shop for the latest Jitterbug phones
• Learn about new Jitterbug services
The Jitterbug SmartCharger™
allows others to help you manage
your phone. Learn more about this
and other Jitterbug accessories at
our Web site.
12
13
Page 9
Contacting Customer Service
NOTE
SECTION 1
Jitterbug Operator Assistance
Use any of these ways to contact us:
SECTION 1
• Sign on to your account at
www.myjitterbug.com (This feature will
be available in early 2007), where you
can e-mail us.
• Call us toll-free at 1-800-733-6632.
• Write to us at:
GreatCall Customer Service
P.O. Box 187
Solana Beach, CA 92075
Jitterbug Operators are available 24
hours a day, seven days a week to:
• Place calls to anyone on your Phone List,
which is on file at the operator center.
• Look up residential, business or
government listings.
• Connect you to any number in the
U.S. or Canada.
• Update your Phone List.
• Connect you with Customer Service.
To call a Jitterbug Operator:
• Press the "Operator" button.
The operator will greet you by name
and ask how to assist you.
14
A surcharge for operator assistance
may apply. Refer to your service
agreement for details.
15
Page 10
OneTouch Features
FAC T
This section describes the Basic Features
of your Jitterbug OneTouch™ phone and
how to use them.
Topics Covered
• List of Features
• Accessories
• Closed View (Front and Back)
• Open View of Your Phone
• Your Display Screen
• Your Phone Settings
- Adjust Ringer Volume
- Speakerphone
- Emergency Callback
SECTION 2
16
The first cellular phone weighed 40 ounces. Your
Jitterbug OneTouch weighs only 4.5 ounces.
For more information or to see the latest products, services
and updates to our How-To Guide, visit us online at
www.myjitterbug.com (This feature will be available in early 2007).
17
Page 11
Key Features
Your Jitterbug OneTouch phone was designed
to be easy to use, comfortable and reliable.
Here are some of the key features:
• Buttons , , are easy to use
• Soft ear cushion reduces outside
SECTION 2
noise so sound is loud and clear.
• Screen text is easy to read.
• Backlit buttons are easy to see.
• Scrolling button takes you through
your Phone List.
At your request, we personalize your
Jitterbug phone before we ship it, so it’s
ready to use right out of the box:
Your Jitterbug phone comes with:
- Preset Phone List – Up to 50 of the
numbers you call most often already
stored on your phone.
- Call History – An easy way to review
your last ten incoming, outgoing and
missed calls.
- Emergency call back service, if you
ever need it.
To modify any of the above features,
please call the Jitterbug operator who
can assist you 24 hours a day.
Plus: You’ll have easy access to
additional services that also can be
turned on or off at your request:
- Voice Dialing – Just say the name or
number you want called, and you will
be connected right away.
- Ringtones – Jazz, Classical? Choose
from a list of preset ringtones or add
your own to suit your style.
(Additional charges may apply.)
- Phone List Updating – Select simple
or advanced ways to change and save
numbers.
- A built-in How-To-Guide so you can
quicky learn how your phone works.
SECTION 2
- A Jitterbug operator who answers you by
name and is ready to assist you at any
time (surcharges may apply).
18
- Voicemail – Makes it easy to
retrieve any missed messages
(service fees and airtime may apply).
19
Page 12
Jitterbug OneTouch Phone
Accessories
To order any of these accessories,
SECTION 2
visit www.jitterbug.com or call
us at 1-800-733-6632.
SECTION 2
Standard Battery AC Power Charger
-
Leather Carrying
Case
20
Jitterbug SmartCharger
Car Power Charger
Hands-free Car Kit
21
Page 13
Closed View of Your Phone (Front)
Closed View of Your Phone (Front)
1. Internal Antenna
SECTION 2
3. Volume Button
2. Display Window
6. Light Alert
1. Internal Antenna—Connects with the
cellular network so you can use your phone.
SECTION 2
2. Display Window—Shows time, day and
date (when your phone is on). Indicates when
you have an incoming call or message.
3. Volume Button—Adjusts the ringer or
the voice volume during a call. (To silence
the ringer during an incoming call, tap
the volume button.)
4. Accessory Connector—Links
accessories to your phone.
5. Power Connector—Connects the AC
Power Charger to your phone.
6. Light Alert—Surrounds the Volume
Button and:
• Lights briefly when charging begins and
steadily when charging is complete.
• Flashes to indicate an incoming call or
message.
4. Accessory Connector
5. Power Connector
22
• Lights when you turn on the phone.
• Flashes when the phone needs charging
23
Page 14
Closed View of Your Phone (Back)
Closed View of Your Phone (Back)
1. Battery
SECTION 2
3. Lanyard Connector
2. Battery
Latch
1. Battery—Delivers power to make your
phone function.
2. Battery Latch—Slides to open and
remove the battery.
3. Lanyard Connector—Makes it easy to
attach a hand-strap to carry your phone.
SECTION 2
24
25
Page 15
Open View of Your Phone
Open View of Your Phone
1. Speaker
SECTION 2
2. Display
Screen
3. Up/Back
4. Yes Button
5. Down/More
6. Operator Button
7. My Choice
8. 911 Button
14. Softcell Ear Pad
13. Power Button
12. No Button
1. Speaker—Lets you hear the caller and projects
sounds, such as ring tones and alerts.
2. Display Screen—Shows all the information you
need to operate your phone.
3. Up/Back Arrow Button—Shows the previous
screen on your Phone List or Call History list.
4. Yes Button—Responds to questions or
commands on the screen, such as “Call?”
5 . Down/More Arrow Button—Shows the next screen
on your Phone List or Call History list.
6. Operator Button—Calls the Jitterbug operator.
7. My Choice—Calls the number you’ve chosen to
store on your phone, such as a friend, relative,
service, physician, taxi or towing service.
8. 911 Button—Calls 911.
9. Accessory Connector—Plugs accessories into your
phone such as your Hands-free Car Kit.
10. Power Connector—Connects the AC Power
Charger and your Car Power Charger to your phone.
11. Microphone—Used during phone calls to pick
up the sound of your voice.
12. No Button—Rejects questions or commands on
the screen, such as “Call?.” Pressing also moves
you to the next feature on your phone.
SECTION 2
9. Accessory Connector
10. Power Connector
26
11. Microphone
13. Power Button—Turns your phone on and off.
14. Softcell Ear Pad—Fits comfortably around your ear
while reducing unwanted noise.
27
Page 16
Your Display Screen
NOTE
Here is the type of information that can
appear on your screen.
1
3
Call History(01/10)
back
Outgoing
Dr Jones
214-555-1793
2
SECTION 2
more
4
Show Details?
1. Feature Area—Identifies the feature
you are using.
2. Additional Entries—Shows if there
are additional screens either before or
after the screen you are on.
“Back” means there are screens
before the one you’re viewing.
“More” means there are additional
screens ahead. Use the Up/Down arrow
buttons to see additional screens.
3. Display Area—Shows your Phone
List, phone call status and received
messages in adjustable type size (shorter
messages appear in larger type).
4. Command Area—Displays questions
or commands you can choose or bypass
by pressing or .
Remember to read the Command
Area line and respond by using the
TIP
or button.
Your Phone Settings
When you turn your phone on and it connects
to the cellular service, it is ready for calls.
You can place and receive calls only when
your phone is on.
By logging onto www.myjitterbug.com.
(This feature will be available in early 2007),
or by calling Customer Service or the
Jitterbug operator, you can turn the
following settings on or off:
Voice Dial
• Voice Dial
• Call History
Voice Dial?
• Built-In How-To Guide
• Change Your Ringtone
(ringer sound)
Yes to Use
If, for example, you turn on Voice Dial,
that’s the first feature you will see when
you open your phone.
Your phone can store up to 20
ringtones. You can add or delete
ringtones at www.jitterbug.com at
any time. (Additional fees and airtime may apply.)
SECTION 2
28
29
Page 17
To adjust the ringer volume:
1. Be sure the phone is open and on.
2. Press the Up/Down volume button
on the outside of the phone below the
display window. Press each time you want
to advance to the next choice.
These choices will appear on the screen:
SECTION 2
- Ringer Volume Ring Max
- Ringer Volume High
- Ringer Volume Med
- Ringer Volume Low
- Ringer Volume Silent
The Volume button is on the
NOTE
cover of your phone just below
the display window.
Speakerphone
Use the Speakerphone setting to
conduct a call without holding the phone
to your ear (and allow others to
participate in your phone call).
NOTE
You must be on a call to use this
setting.
SECTION 2
3. When you’re satisfied with the setting,
release the volume button.
Depending on your settings, your
Jitterbug may ring and vibrate to alert
TIP
you to incoming calls. The ringer and
keypad can be silenced by pressing the volume
button Down until "Silent" appears on the
screen. Your Jitterbug will now only vibrate
to alert you to incoming calls (This can come
in handy at a movie, a library, or any other
location where a ringer may be a distraction.)
To adjust the ear piece volume:
When you’re on a call, press the Volume
button up or down repeatedly until the
sound is comfortable for you.
30
To use Speakerphone:
1. When you have made or
answered a call, you will see a
"Connected to…” message on
Connected to
310-555-1234
the screen, as shown.
Hang up?
2. Press the Volume button
Up repeatedly until you see
No to Hang up
Speaker Phone
"Press Yes for SPKR
Phone," as shown.
3. Press the button.
To exit Speakerphone:
Press Yes
for SPKR
Phone
Yes No
While you're on a call using Speakerphone,
press the volume button Down to
turn this feature off.
31
Page 18
Your phone automatically exits the
FAC T
NOTE
NOTE
Speakerphone setting when you
end a call.
Emergency Callback
When you’ve completed an emergency
call using the button, your phone is
automatically set to Emergency Callback
SECTION 2
for about 30 minutes. While your phone is
in this setting, you cannot make other
calls.
To make an emergency call:
You will know that you are in the
Emergency Callback setting when you
open your phone and see a popup screen
with “Emergency Callback” notification.
SECTION 2
To exit this setting:
You must remove your battery to exit the
emergency callback setting. See page 8
for information about removing a battery.
Why do I have an Emergency
Callback setting?
1. Press the button. "Calling
Emergency" appears on the
screen.
2. When the 911 Operator
answers, "Connected to
Emergency" appears on
the screen, as shown.
To end your emergency call:
If the “No to Hang up” command is
showing at the bottom of the screen,
press .
Your Emergency Callback setting is now
active. To reconnect to the 911 operator,
press the button.
32
Connected to
Emergency
911
No to Hang up
If you dial 911, your mobile phone line is
kept free so that the 911 operator can
call you back or stay on the line with you.
If you mistakenly call 911, end the
call as soon as possible by pressing
to Hang up or close your
phone.
Every day in the U.S., more than 200,000
wireless calls are made to 911.
33
Page 19
The Basics
FAC T
This section explains how to use your
phone’s Calling and Answering features.
Topics Covered
• Answering a Call
• Ending a Call
• Ignoring a Call
• Placing a Call
- Calling the Jitterbug Operator
- Non-Phone List Numbers
- Using the “My Choice” Button
- Calling 911
- Calling Phone List Numbers
SECTION 3
34
More than 196 million Americans subscribe to
a wireless service.
For more information or to see the latest products, services
and updates to our How-To Guide, visit us online at
www.myjitterbug.com (This feature will be available in early 2007).
35
Page 20
Answering a Call
When you receive a call, your phone
will ring or vibrate, depending on its
ring volume setting.
If your phone is open:
• A phone number or name
Calling from
Amy
appears if the caller’s name
and number are stored on
your Phone List.
• If the caller can’t be identified, you
SECTION 3
will see any of these messages:
909-555-2334
Answer?
- Call from unavailable number
- Call from restricted number
- No number
To answer a call if the phone is open:
1. Press the button.
2. A "Connected To..."
message will appear on the
screen. The caller's voice can
be heard through the earpiece.
If your phone is closed:
Connected to
Amy
909-555-2334
No to Hang Up
• A phone number or name
appears in the display
window, as shown.
Call from
817-555-2872
To answer a call if the phone is closed:
1. Open the phone. The ring
tone will stop.
2. A "Connected to..." message
will appear on the screen. The
Connected to
Assistance
310-555-1234
caller's voice can be heard.
Hang up?
No to Hang up
Ending a Call
1. During calls, the “No to
Hang Up” command appears
at the bottom of the screen, as
shown.
Connected to
Amy
909-555-2334
2. To end a call, press the
button or close the phone.
No to Hang Up
Ignoring a Call
When the phone is closed:
Do nothing; the call will be sent automatically
to your Voicemail if you enabled this
service at www.myjitterbug.com (This
feature will be available in early 2007).
SECTION 3
• The volume button on the front of
your phone flashes.
36
If Voicemail is not active, callers will get a
message that you are not available.
37
Page 21
NOTE
phone and pressing the volume
button “Down” until "Silent"
appears on the screen. Your phone will
vibrate to alert you to incoming calls.
When the phone is open:
You can send a caller directly to your
Voicemail by pressing the button when
you see “Answer?” at the bottom of the
screen. This will also give an unavailable
SECTION 3
message if you do not have voicemail.
Turn the ringer off by opening the
The "Calling Operator"
message appears on the screen,
as shown.
2. When the Operator answers,
the "Connected to Operator"
message appears, as shown.
Tell the "Operator" the name
of the person or service on
your Phone List, such as
“Call Susan” or the number you
want.
Calling
Operator
No To Hang Up
Connected to
Operator
114
No to Hang up
SECTION 3
NOTE
Your phone continues to ring until:
• You answer the call.
• The calling party ends the call.
• The call is sent to Voicemail.
Placing a Call
Calling the Jitterbug Operator:
You can ask a Jitterbug operator to connect
you to anyone on your Phone List, or any
phone number in the U.S. or Canada.
1. Press the button.
38
To end a call or exit any screen and
TIP
return to the first screen on your
phone, close it then re-open it.
Calling Non-Phone List Numbers
To call numbers in the U.S. or Canada
that are not stored on your Phone List
or your Call History list, ask a Jitterbug
operator to place the call for you.
If you have security active in your
account, you will be asked for your Personal
Identification Number [PIN].
39
Page 22
Using the “My Choice” Button
Calling Phone List Numbers
To place a call using the number you
have designated:
1. Press the My Choice button.
"Calling..." appears on the screen, while
we automatically dial the number you
selected when you bought your phone.
2. When the call is answered,
"Connected..." appears on
the screen, as shown.
SECTION 3
Connected to
Assistance
310-555-1234
Calling 911
Hang up?
No to Hang up
1. Press the button. "Calling
Emergency" appears on the screen.
2. When the 911 operator
answers, "Connected to
Emergency" appears on
the screen, as shown.
Connected to
Emergency
911
No to Hang up
Your Jitterbug OneTouch phone can store
up to 50 numbers and contact names on
your Phone List. To place a call to a
number on the list:
1. Press the button until a Phone List
screen appears, as shown.
2. Press the Up/Down arrow button
to move back and forward through your
Phone List until you find the number you
want to call.
Phone List (01/02)
3. Press when you
see the “Call?”
question at the
bottom of your
screen.
back
Amy
Smith
909-555-2334
more
Call?
SECTION 3
NOTE
40
A dial tone confirms that phone
service is available. If you see "No
Service," a call is not possible.
NOTE
You can control the order of the
numbers on your Phone List from
your personal page at
www.myjitterbug.com (This feature
will be available in early 2007).
41
Page 23
Moving from
Feature to Feature on
Your Phone
This section explains how to move in
and out of the features on your phone.
Topics Covered
• How to Navigate
• Examples of Feature Navigation
SECTION 4
42
For more information or to see the latest products, services
and updates to our How-To Guide, visit us online at
www.myjitterbug.com (This feature will be available in early 2007).
43
Page 24
Moving from One
Feature to Another
Finding what you want is simple on your
OneTouch.
How to navigate using buttons:
1. Press the button to browse through
the feature choices on your phone.
Examples of Feature Navigation
Each Jitterbug phone comes with a
pre-programmed Phone List.
More features, such as Voice Dialing,
Voicemail and Call History, can be
turned on or off from your personal page
at www.myjitterbug.com (This feature
will be available in early 2007).
For help, call us at 1-800-733-6632.
2. Press the Up/Down arrow button
to move through the entries of a feature.
3. Press the button to select the action
shown at the bottom of the screen.
SECTION 4
44
Here are some examples of how you can
navigate through a feature.
Example 1. Phone List with Voicemail
Phone List (01/02)
back
Amy
Smith
909-555-2334
more
Call?
Phone List (02/02)
back
George
Baker
972-555-6149
more
Call?
Voicemail
Check for
Saved
messages
Listen?
Phone List (01/02)
back
Amy
Smith
909-555-2334
more
Call?
SECTION 4
45
Page 25
Example 2. Phone List with Voice Dialing
Your Phone List
Voice Dial
Voice Dial?
Yes to Use
Phone List (01/02)
back
Amy
Smith
909-555-2334
more
Call?
Phone List (02/02)
back
George
Baker
972-555-6149
more
Call?
Voice Dial
Voice Dial?
Yes to Use
Example 3. Phone List with Call History
and other optional services
SECTION 4
Phone List (01/02)
back
Amy
Smith
909-555-2334
more
Call?
Voicemail
Check for
Saved
messages
Listen?
Call History (02/02)
All Recent(05/10)
back
Incoming
Martha
972-555-3327
more
Show Details?
This section explains how to use the
Phone List to save and find the names
and numbers of people and services you
call frequently.
Topics Covered
• Adding, Changing and Deleting Phone
List Numbers
- via the Operator
- via the Internet
- via the Up/Down Button
• Finding a Number on your Phone List
SECTION 5
Phone List (02/02)
George
Baker
972-555-6149
46
back
more
Call?
Phone List (01/02)
back
Amy
Smith
909-555-2334
more
Call?
For more information or to see the latest products, services
and updates to our How-To Guide, visit us online at
www.myjitterbug.com (This feature will be available in early 2007).
47
Page 26
Adding, Changing and Deleting
NOTE
Numbers
You can store up to 50 names and
numbers on your Phone List.
To add or change a number:
There are two simple ways to add,
change or delete names and numbers:
1. Ask a Jitterbug operator to do it for you
- via the Internet (using your computer)
1. Go to www.myjitterbug.com (This
feature will be available in early 2007).
2. If you have not visited
www.myjitterbug.com before, you will
be asked to create a login name and
password to gain entry.
3. After logging in, select Call List
from the navigation menu.
2. Do-it-Yourself on your personal web
page at www.myjitterbug.com (This
feature will be available in early 2007).
- via the Operator
1. Press the "Operator"
button. A "Calling Operator"
message appears.
SECTION 5
2. When the operator
answers, a "Connected
to..." message appears, as
shown. Tell the operator the
name and number you want
to add, change or delete.
3. To end the call, press the
button or close your phone.
48
Calling
Operator
No To Hang Up
Connected to
Operator
114
No to Hang up
4. Follow the instructions to add,
change, delete or sort numbers. Entries
will appear on your phone in the order
that you enter them on the Web site.
You can also ask a friend or relative
with Internet access to make the
changes for you using their computer
no matter where they live.
For your security, a password is required.
SECTION 5
49
Page 27
To add a new number via the
Up/Down button:
1. Press repeatedly until
your Phone List appears.
2. Press the Up/Down arrow
button until you come to
“Modify Phone List” with
“New Entry” at the bottom
of the screen, as shown.
Phone List
Modify
Phone
List
New Entry?
Numbers range from 0-9. You can
NOTE
choose “x” to add an extension to
your Phone List, one number at
a time.
Do not enter “1” at the start of a
ALERT
long distance number. Your Jitterbug
automatically does this for you.
To add a new name via the
Up/Down button:
3. Press . You will see the
numbers “O” and “2” above
and below the number “1”,
and “Choose?” at the bottom
of the screen, as shown.
4. Press the Up/Down arrow
button to find the first digit of
the number you want to add.
SECTION 5
5. Press to choose that number.
6. When you have entered the
phone number, tap the Up/Down
arrow button until you see
“End.” Press . The number
will be stored, as shown.
50
After entering a new number (instructions
above) and pressing when “End”
appears on the screen, you have the
option of entering a new name.
1. Press . You will see the
letter “A” as shown.
2. Keep tapping the Up/Down
arrow button until you come
to each letter that spells a short
name for the person or service that you
want to add to your list, for example,
“D-A-D.”
3. Be sure to press after each letter
you choose.
51
SECTION 5
Page 28
NOTE
4. When you have entered the
name, tap the Up/Down arrow
button until you see “End”
on the screen, as shown.
Press . The name will be
stored.
5. You will see the numbers “0” and “2”
#
above and below the number “1”.
6. Tap the Up/Down arrow button
until you come to the first digit of the
number you want to change.
To Change An Existing Number:
1. Press repeatedly until your Phone
List, appears on the screen.
2. Press the Up/Down arrow button
to get to "Modify Phone List" screen.
3. Press when you see "New entry?"
(You will see "Modify?" at the bottom of
the screen.)
4. Press the Up/Down arrow
SECTION 5
button until you find the
number you’re looking for, as
shown.
5. Press to “Modify” the
Number
740 555
1818
Modify Number?
number on the screen.
6. Press again when you see
“Modify Number?”
7. When you have entered a number, tap
the Up/Down arrow button until you
see “End” on the screen.
8. When you see the “Old
Number” and the “New
Number” you want to replace
Number
Old number
740-555-1818
New Number
714 221 3432
it with, press .
Replace?
9. Press again if you want to
Name
change the name that appears
on the next screen, as shown.
Susan
If your phone rings
while you are adding or changing your
Phone List, you will automatically
see an “Incoming Call” notification
on your screen.
After you’ve taken the call, you can
continue modifying your Phone List.
Modify Name?
SECTION 5
52
53
Page 29
To Delete a Name or Number:
To find a Phone List number:
1. Press repeatedly until your Phone
List appears on the screen.
2. Press the Up/Down arrow
Phone List
button until you get to
“Modify Phone List,” as shown.
Modify
Phone
3. Press when you see
"New Entry?"
New Entry?
4. Press when you see "Modify?"
below the entry you want to delete.
5. Use the Up/Down arrow button to
move to the name or number you want
to delete.
6. Press when you see “Delete?”.
7. Press when you see "Are you
SECTION 5
sure?".
List
1. Press the button
repeatedly until the Phone List
screen appears, as shown.
2. Press the Up/Down arrow
button to go through your
Phone List (01/02)
back
Amy
Amy
Smith
Smith
Mobile
909-555-2334
909-555-2334
more
Call?
Phone List until you find the
number you’re looking for.
3. To call the selected number, press .
Remember that the Up/Down
TIP
arrow button is used to scroll
through your Phone List.
SECTION 5
8. If this is the number you want to
delete, press .
A three-second message will confirm that
the information has been deleted, as
shown.
54
55
Page 30
Call History
FAC T
This section explains how to Review
and Return missed calls. (This feature is
optional.)
Topics Covered
• Using Call History
• Returning Missed Calls
• Redialing Calls
• Saving Calls
Following the release of the 1982 movie ET,
the line "phone home" entered common
usage. In 1983, public cellular service made
it possible for Americans to "phone home"
from nearly anywhere.
SECTION 5
56
SECTION 6
For more information or to see the latest products, services
and updates to our How-To Guide, visit us online at
www.myjitterbug.com (This feature will be available in early 2007).
57
Page 31
Using Call History to See
NOTE
TIP
Recent Calls
Your phone keeps a list of up to ten of
your most recent outgoing, incoming
and missed calls. After ten entries, the
oldest call is deleted.
To review Call History:
1. Press the button repeatedly
until a "Call History" screen
appears, as shown.
2. Use the Up/Down arrow
button to scroll through your
Call History.
If it matches a number stored on your
Phone List, the name of the person
and that number will appear on the
screen with the incoming number.
Call History (02/02)
Call History(02/10)
back
Incoming
Dr. Jones
214-555-1793
more
Show Details?
missed calls, or redial both incoming or
outgoing calls, without calling the Jitterbug
operator or using your Phone List.
1. Press the button
repeatedly until “Call History”
appears on the screen.
2. Use the Up/Down arrow
button to find your desired call,
as shown, and press .
Call History (02/02)
Missed
Jones
214-555-1793
Show Details?
3. Answer the "Call?" question by pressing the
button to automatically dial that number.
You will receive a notification when
NOTE
you miss a call.
The Call History option on your Jitterbug
allows you to save numbers and update your
Phone List directly from this menu. Please
note that this functionality is recommended
only for advanced cell phone users.
The top of your screen indicates
how many calls you have and
which call message you are on. For
SECTION 6
example, "Call History (02/02)."
To return missed calls or redial calls:
You can use the Call History list to return
58
To keep it simple, we suggest that you ask
the Jitterbug operator to update your Phone
List for you, or go to your personalized
web page at www.myjitterbug.com (This
feature will be available in early 2007), and
select “Call List” where you can enter
names and numbers you want to save.
Call us for assistance at 1-800-733-6632.
59
SECTION 6
Page 32
To save a number on your
Call History list:
Voicemail
1. Press repeatedly until “Call History,”
appears on the screen.
Call History (02/02)
Call History (2/3)
2. Press the Up/Down arrow
button to find the number
you want to move to your Phone
Outgoing
214-
555-1793
List. “Show Details” will appear
at the bottom of the screen.
Show Details?
3. Then press . You will see the time
Call History (02/02)
and date that the call
was made or received, as shown.
4. Press when you see “Call?”
Call History(01/10)
Outgoing
Dr Jones
214-555-1793
at the bottom of the screen.
5. Press when you see
Show Details?
“Save?” on the screen.
Call History (02/02)
Call History
6. You will see “Are you sure?”.
7. If this is the number you
want to save, press .
(Name will not display if not
already programmed.)
Outgoing
214-
555-1793
Save?
SECTION 6
A three-second flash indicates that the
number is being saved. It will be stored
as the last entry on your Phone List.
back
more
This section explains how to use
and manage Voicemail on your
OneTouch phone. (This service is
optional.)
Topics Covered
• Voicemail Notifications
• Using Voicemail
- Setting Up Voicemail
- Listening to Messages
- Deleting Messages
SECTION 7
For more information or to see the latest products, services
and updates to our How-To Guide, visit us online at
www.myjitterbug.com (This feature will be available in early 2007).
60
61
Page 33
Voicemail Notifications
TIP
NOTE
To record a personalized greeting:
If you miss a call and get a
Voicemail
voicemail message, you’ll see
"New Voicemail" on your
external display screen and you’ll
You have a
new voice
message
also be notified inside, as shown.
Listen?
Using Voicemail
To use Voicemail, simply respond to the
questions you are asked by pressing your
or button.
Voicemail is divided into three sections:
• Your voicemail greeting
• New messages
• Saved messages
When you access Voicemail, you'll hear a
summary telling you if you have any new
(or saved) messages, and how many.
You can stop listening to messages
at any time, simply by closing your
phone.
1. Follow the instructions and press or
say or as questions are asked.
2. You will be able to review your greeting
by answering .
3. You will be able to re-record your
greeting or change it by answering .
When recording your voicemail
greeting, make sure you are in a
quiet place.
To add your name to the standard
greeting:
1. Follow the audio instructions and press
or say or as the questions are asked.
If you need help setting up your voicemail recording, call Customer Service
at 1-800-733-6632.
To listen to Voicemail messages:
1. Make sure your phone is on.
Setting Up Voicemail
You have the choice of using a personalized
greeting (in your own words and voice)
or using the standard Jitterbug greeting
and adding your name at the end.
SECTION 7
62
2. If you see the Voicemail notification
screen, press to answer the question
“Listen?”
SECTION 7
63
Page 34
FAC T
If you don't have a new message
ALERT
Voicemail
notification, press repeatedly
until you see the Voicemail
screen. Answer the “Listen?”
Check for
Saved
messages
question by pressing the
button.
Listen?
3. New messages begin playing automatically.
To delete Voicemail messages:
SECTION 8
Voice Dialing
This section explains how to use the
Voice Dial feature on your phone to call
a contact on your Phone List, simply by
saying the name of the person or service
you want to reach.
Topics Covered
1. When you hear the prompt, you can
delete a message by pressing or saying .
Once you delete a message, the
information is gone. You cannot
retrieve a deleted message.
2. If you choose not to delete, the
message will be automatically saved.
3. You'll then move to the next new message.
If you do not have any new messages, you
will hear your saved messages.
4. To delete a saved message press or
say .
5. If you choose not to delete the message,
it will remain as a saved message.
SECTION 7
64
• To Start Voice Dialing
• Voice Dialing Tips
April 3, 2003 was the 30th anniversary of the
first public phone call made on a portable cell
phone. That call was placed by Martin Cooper
whose wife, Arlene Harris, is the founder of
GreatCall, creator of Jitterbug Phones.
For more information or to see the latest products, services
and updates to our How-To Guide, visit us online at
www.myjitterbug.com (This feature will be available in early 2007).
65
Page 35
To activate this feature, login to
TIP
NOTE
NOTE
www.myjitterbug.com (This feature
will be available in early 2007), or call
SECTION 8
Customer Service at
1-800-733-6632.
To start voice dialing:
Voice Dial
1. Press when you see
Voice Dial on your screen.
(The command “Yes to Use”
Voice Dial?
will appear at the bottom,
as shown.)
Yes to Use
2. Say the name of the person you
want to call, exactly as it appears on
your Phone List.
3. If Voice Dial recognizes the name,
your phone will confirm the request by
asking “Did you say [NAME]?” Confirm by
saying Yes or by pressing the button.
SECTION 8
Voice Dialing Tips
• Wait for the beep before speaking.
• Speak clearly at a normal volume,
as if you were talking to someone
on the phone.
• Say the name, exactly as it
appears on your Phone List.
Customize your phone settings at
www.myjitterbug.com (This feature
will be available in early 2007).
4. If Voice Dial is not sure which name
you said, you will hear the question "Did
you say?" followed by the first of three
possible names.
5. Say "Yes" or press the button to
confirm a name; say "No" or press the
button to hear the next name. When you
confirm a name, that number will be dialed.
66
67
Page 36
Your Customer Agreement
and
Health and Safety Guide
6968
Page 37
Welcome to Jitterbug
Please read this agreement carefully
concerning your Jitterbug phone and
service, including the calling plan or plans
that you've chosen, and keep it in a
familiar place for easy reference.
By accepting this agreement, you are bound
by its conditions. It covers important topics
such as:
• how long it lasts;
• fees for early cancellation and
late payments;
• our rights to change its conditions
and your wireless service;
• limitations of liability, privacy;
• how you should handle disputes
with us should they arise, including
the arbitration of disputes.
If you accept this agreement, it will apply
to all of your services from GreatCall.
7170
Page 38
Your Calling Plans
YOUR CALLING PLANS BECOME PART OF
THIS AGREEMENT. The prices you pay
depend in part on how long a commitment
you make to be our customer.
Your Rights to Refuse or Cancel
this Agreement
THIS AGREEMENT STARTS WHEN YOU
ACCEPT. You accept when you do any of
the following after reviewing this agreement:
Calling plans describe these prices and your
minimum commitment. To the extent any
condition in your calling plan expressly
conflicts with this agreement, the condition
in your calling plan will govern. If at any
time you change your service (by accepting
a promotion, for example), you'll be subject
to any requirements (such as a new
minimum commitment period) we set for
that change.
Use your service;
Activate your service through our
customer service operator;
Give us a written or electronic sig-
nature indicating your acceptance; or
Tell us electronically that you
accept, such as through our Web site.
IF YOU DON’T WANT TO ACCEPT,
DON’T DO ANY OF THESE THINGS.
You can cancel without additional fees if:
(1) you tell us, and (2) return any wireless
phone and accessories to us in good condition; (3) before you have used 30 minutes
of calling, all WITHIN 30 DAYS of receiving
your Jitterbug phone. You'll still be responsible through that date for the new service
and any charges associated with it.
72
73
Page 39
Your Rights to Change or End Your
Service; Cancellation Charge
You're agreeing to maintain service with us
for your minimum commitment period except
as explicitly permitted by this agreement.
Periods of suspension of service don’t count
toward your minimum commitment period.
As noted above, your minimum commitment
period is described in your calling plan.
After the end of your minimum commitment
period, you'll become a month-to-month
customer under this agreement.
An early cancellation fee of up to fifty
percent (50%) of the balance of your
service charges will be charged to you and
due at the time of cancellation for the time
remaining on your commitment for each
wireless phone number that you cancel for
any reason or if we stop your service early
for good cause. (This fee applies only to the
extent permitted by law). All cancellations
by you during a monthly billing cycle
become effective on the last day of that
billing cycle. You'll remain responsible for
all fees and charges incurred until then;
partial month credits or refunds are not
provided.
We May Make Changes
Your service is subject to our business
requirements, including policies, practices,
and procedures, which we can change
without notice. UNLESS OTHERWISE PROHIBITED BY LAW, WE CAN ALSO CHANGE
PRICES AND ANY OTHER CONDITIONS IN
THIS AGREEMENT AT ANY TIME BY SENDING
YOU WRITTEN NOTICE PRIOR TO THE
BILLING PERIOD IN WHICH THE CHANGES
WOULD GO INTO EFFECT. IF YOU CHOOSE
TO USE YOUR SERVICE AFTER THAT POINT,
YOU'RE ACCEPTING THE CHANGES. IF THE
CHANGES HAVE A MATERIAL ADVERSE
EFFECT ON YOU, HOWEVER, YOU CAN END
THE AFFECTED SERVICE, WITHOUT ANY
EARLY CANCELLATION FEE, JUST BY
CALLING US WITHIN 60 DAYS AFTER WE
SEND NOTICE OF THE CHANGE.
74
75
Page 40
About Rights in Numbers and
Electronic Addresses We Assign to You
Any phone number, personal identification
number, e-mail address or identifier we
assign to you remains the property of
GreatCall. (We'll let you know if we need
to change or reassign them). Your wireless
phone number and/or name may show up
when you call someone. In some cases, we
rely on this feature to complete services
you enjoy.
How Service Works
Charges and Fees We Set
You may have to pay fees to begin service
or reconnect suspended service. Usage
charges may vary depending on where,
when and how you call. We charge for the
usage of our services for most calls, including
toll-free and operator-assisted calls.
Additional features and services, including
but not limited to, operator or directory
assistance may have additional charges.
Future features such as call forwarding, or
3-way calling involve multiple calls and/or
multiple charges.
Wireless phones use radio transmissions,
so we can't provide service when your
wireless phone isn't in range of one of the
transmission sites of one of the companies
that has agreed to carry our customers'
calls, or if there isn't sufficient network
capacity available at that moment. There
are places, particularly in remote areas,
with no service at all. Weather, topography,
buildings, your wireless phone, and other
conditions we don't control may also
cause dropped calls or other problems
with your service.
76
Taxes, Fees and Assessments
We are required by law to charge you certain
taxes, surcharges and assessments.
These taxes, surcharges and assessments
will be included on your bill. You are responsible for payment of all such taxes, surcharges and assessments imposed on the
products and services provided, together
with your monthly fees for the products
and services provided.
These taxes, surcharges and assessments
may change from time to time and we
77
Page 41
may not be able to give you advance
notice about how such changes might
affect you.
Except as prohibited by law, we may also,
at our discretion, require you to pay regulatory
and administrative fees to recover our costs
of complying with regulatory mandates
and Universal Service fees or similarly
imposed charges. Any customer who is
eligible for an exemption from any tax
or fee must provide us with a valid and
properly executed tax-exempt certificate
which will be verified by us. Any tax
exemption applies only after the date we
receive the certificate from you and have
verified your eligibility for the exemption.
Roaming and Roaming Charges
You are "roaming" whenever you make or
receive a call using a transmission site
outside the United States and Canada.
There may be extra charges (including
charges for long distance, tolls, or calls
that don't connect) and higher rates for
roaming calls, depending on your calling
plan.
Your Bill/Statement
Your bill/statement is our notice to you of
your fees, charges and other important
information. You should read everything on
your bill/statement. We bill usage charges
after calls are made or received. We bill
access fees and some other charges in
advance.
How We Calculate Your Bill
Your bill reflects the fees and charges in
effect under your calling plan at the time
they are incurred. You can dispute your
bill, but only within 180 days of receiving
it. You must still pay any disputed charges
until the dispute is resolved. Depending
on your rate plan, charges for calls may
be based on the location where you are
and the time of day when the call took
place. Rates do not apply to credit card
or third party operator-assisted calls,
which may be required in certain areas.
The length of a call will be rounded up to
the next full minute. Charges start when
you first press YES to dial a call on outgoing
calls, and when the call rings on an
incoming call.
78
79
Page 42
Time ends after you press NO, hang up by
closing your phone or the other party(ies)
on your call hang(s) up. We only bill for
calls that connect (which includes calls
answered by machines). Calls to ‘toll-free’
numbers will be billed for minutes of use.
Billing for minutes and related charges
may sometimes be delayed. Delayed
minute charges may be applied in the
month they appear on your bill against
minutes included in your usage allowance
for that month, rather than against the
included usage allowance for the month
when you made or received the call. This
may result in charges higher than you’d
expect in the later month.
Payments, Deposits, Credit Cards
and Checks
Payment is due in full as stated on your
bill. IF WE DON'T RECEIVE PAYMENT IN
FULL WHEN DUE, WE MAY, TO THE EXTENT
PERMITTED BY THE LAW OF THE STATE
OF THE BILLING ADDRESS WE HAVE ON
FILE FOR YOU AT THE TIME, CHARGE YOU
A LATE FEE OF UP TO 1.5 PERCENT A
MONTH (18 PERCENT ANNUALLY), OR A
FLAT $5 A MONTH, WHICHEVER IS GREATER,
ON UNPAID BALANCES. WE MAY ALSO
CHARGE FOR ANY COLLECTION AGENCY
FEES BILLED TO US FOR TRYING TO
COLLECT FROM YOU. SHOULD WE NOT
RECEIVE YOUR LATE PAYMENT, WE MAY
SUSPEND YOUR SERVICE UNTIL PAID IN
FULL. WE RESERVE THE RIGHT TO CHARGE
A REASONABLE RECONNECTION FEE. IF
YOUR ACCOUNT REMAINS UNPAID, WE
WILL CANCEL SERVICE FOR NON-PAYMENT;
AN EARLY CANCELLATION FEE WILL BE
ADDED TO THE BALANCE OWED FOR EACH
CANCELLED SERVICE.
80
We reserve the right to require an advance
deposit (or an increased deposit) from you
based on your payment history and changes
81
Page 43
in your plan and/or the frequency of use
of our services. We'll pay simple interest
on any deposit at the rate the law requires.
Please retain y
You agree that we can apply deposits,
payments or repayments in any order to
any amounts you owe us on your account(s).
You can't use a deposit to pay any bill
unless we agree. We refund final credit
balances of less than $1 only upon
request. We will not honor limiting notations you make on or with your checks.
We may charge you up to $25 for any
returned check or denied credit card
charges, depending on applicable law.
If Your Phone is Lost or Stolen
If someone steals or you lose your wireless
phone, please notify us immediately. If we
haven't given you a courtesy suspension of
service and monthly fees within the prior
year, we'll give you one for 30 days, or until
you replace or recover your wireless phone,
whichever comes first. Until we grant any
suspension, you're still responsible for all
fees and charges, including those charges
related to the use of services even if they
are used by another party. You'll need to
our evidence of deposit.
provide us a sworn statement about the
theft if we ask for one. Should we recover
your phone and return it to you, you may
be charged for the costs associated with
its recovery including rewards.
Our Rights to Limit or End Service of
This Agreement
You agree not to resell our service to
someone else without our prior written
permission. You also agree that your
wireless phone won't be used for any other
purpose that isn't allowed by this agreement,
by your user guide, or that is illegal. WE
CAN, WITHOUT NOTICE, LIMIT, SUSPEND
OR END YOUR SERVICE OR ANY AGREEMENT
WITH YOU FOR VIOLATING THIS AGREEMENT
OR FOR ANY OTHER GOOD CAUSE, including,
but not limited to:
(a) paying late more than once in
any 12 month period;
(b) incurring charges larger than a
required deposit or billing limit (even if we
haven't yet billed the charges) if you are
unwilling to increase your deposit with us;
(c) harassing our employees or agents;
(d) lying to us;
82
83
Page 44
(e) interfering with our operations;
(f) becoming insolvent or going
bankrupt;
(g) breaching this agreement;
(h) "spamming" or other abusive
messaging or calling;
(i) modifying your wireless phone
from its manufacturer's specifications;
(j) providing credit information we
can't verify;
(k) using your service in a way that
adversely affects other customers; or
(l) allowing anyone to tamper with
your wireless phone number.
We can also temporarily limit service for
any operational or governmental reason.
Directory Information
We don't publish directories of our customers' phone numbers, nor do we provide
them to third parties for listing in directories. To avoid unwanted solicitations
you may wish to add your number to the
DO NOT CALL REGISTRY, which is managed
by the Federal Trade Commission. To
register your new phone number you can
visit the Web site at www.donotcall.gov
or call toll free from your Jitterbug phone
to (888) 382-1222.
Your Privacy
We have a duty under federal law to protect
the confidentiality of information about the
quantity, technical configuration, type,
destination and amount of your use of our
service, together with similar information
on your bills. (This doesn't include your
name, address and wireless phone number).
Except as provided in this agreement, we
won't intentionally share personal information
about you without your permission.
We may use and share information about
you:
(a) so we can provide our goods or
services;
(b) so others can provide goods or
services to us, or to you on our behalf;
(c) so we or our affiliates can communicate with you about goods or services
related to the ones you already receive
(although you can call us at any time if
you don't want us to do this);
(d) to protect ourselves; or
(e) as required by law, legal process
84
85
Page 45
or exigent circumstances.
Waivers and Limitations of Liability
In addition, you have authorized us to
investigate your credit history at any time
and to share credit information about you
with credit reporting agencies. If you ask,
we will tell you the name and address of
any credit agency that gives us a credit
report about you. It's illegal for unauthorized
people to intercept your calls, but such
interceptions can occur. For training or
quality assurance, we may also monitor
or record our calls with you.
Disclaimer of Warranties
WE MAKE NO REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, TO THE EXTENT PERMITTED
BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE
CONCERNING YOUR SERVICE OR YOUR
WIRELESS PHONE. WE CAN'T PROMISE
UNINTERRUPTED OR ERROR-FREE SERVICE
AND DON'T AUTHORIZE ANYONE TO MAKE
ANY WARRANTIES ON OUR BEHALF. THIS
DOESN'T DEPRIVE YOU OF ANY WARRANTY
RIGHTS YOU MAY HAVE AGAINST
ANYONE ELSE.
UNLESS THE LAW FORBIDS IT IN ANY
PARTICULAR CASE, WE EACH AGREE TO
LIMIT CLAIMS FOR DAMAGES OR OTHER
MONETARY RELIEF AGAINST EACH OTHER
TO DIRECT DAMAGES. THIS LIMITATION
AND WAIVER WILL APPLY REGARDLESS
OF THE THEORY OF LIABILITY, WHETHER
FRAUD, MISREPRESENTATION, BREACH
OF CONTRACT, PERSONAL INJURY,
PRODUCTS LIABILITY, OR ANY OTHER
THEORY. THIS MEANS THAT NEITHER OF
US WILL SEEK ANY INDIRECT, SPECIAL,
CONSEQUENTIAL, TREBLE OR PUNITIVE
DAMAGES FROM THE OTHER. You agree
that we are not liable for problems caused
by you or a third party; by buildings, hills,
network congestion, tunnels, weather or
other things we don't control; or by any
act of God. You also agree that GreatCall
isn’t liable for missed voice mails or
deletions of voice mails from your voice
mailbox (if you have one), even if you've
saved them. If another wireless carrier is
involved in any problem, you also agree
to limitations of liability in its favor that it
imposes.
86
87
Page 46
Handling Disputes with Us
ARBITRATION PLEASE READ THIS
PROVISION CAREFULLY. IT MEANS THAT,
EXCEPT AS NOTED BELOW, YOU AND WE
WILL ARBITRATE OUR DISPUTES. ANY
CLAIM OR DISPUTE BETWEEN YOU AND
US IN ANY WAY RELATED TO OR
CONCERNING THE AGREEMENT, OR THE
PROVISION OF SERVICES OR PRODUCTS
TO YOU, INCLUDING ANY BILLING
DISPUTES (“CLAIM”), SHALL BE
SUBMITTED TO FINAL, BINDING
ARBITRATION BEFORE THE AMERICAN
ARBITRATION ASSOCIATION (“AAA”). This
agreement to arbitrate also requires you
to arbitrate claims against other parties
relating to Services or Products provided
or billed to you, including suppliers of
Services and Products and our retail
dealers, if you also assert Claims against
us in the same proceeding. You and we
acknowledge that the Agreement affects
interstate commerce and that the Federal
Arbitration Act and federal arbitration law
apply to arbitrations under the
Agreement.
BEFORE INSTITUTING ARBITRATION, YOU
AGREE TO PROVIDE US WITH AN OPPORTUNITY TO RESOLVE YOUR CLAIM BY
SENDING A WRITTEN DESCRIPTION OF
YOUR CLAIM TO US AT GREATCALL, INC.,
100 VIA DE LA VALLE, DEL MAR, CA 92014
AND NEGOTIATING WITH US IN GOOD
FAITH REGARDING YOUR CLAIM. IF WE
ARE NOT ABLE TO RESOLVE YOUR CLAIM
WITHIN 30 DAYS OF RECEIPT OF YOUR
NOTICE, THEN YOU OR WE, INSTEAD OF
SUING IN COURT, MAY INITIATE ARBITRATION PROCEEDINGS WITH THE AAA.
ARBITRATION WILL BE CONDUCTED
UNDER THE AAA’S PUBLISHED WIRELESS
INDUSTRY ARBITRATION RULES AND
SUPPLEMENTAL PROCEDURES FOR CONSUMER-RELATED DISPUTES, WHICH ARE
AVAILABLE BY CALLING THE AAA AT
800-778-7879 OR VISITING ITS WEB
SITE AT www.adr.org
The AAA has a fee schedule for arbitrations.
You will pay your share of the arbitrator’s
fees and administrative expenses (“Fees
and Expenses”) except that: (a) for Claims
less than $25, we will pay all Fees and
Expenses; and (b) for Claims between $25
and $1,000, you will pay only $25 in Fees
.
88
89
Page 47
and Expenses, or any lesser amount as
provided under AAA’s Supplemental
Procedures for Consumer-Related Disputes.
You and we agree to pay our own other
fees, costs, and expenses, including those
for any attorneys, experts, and witnesses.
An arbitrator may only award as much and
the type of relief as a court with jurisdiction
in the place of arbitration that is consistent
with law and this Agreement. An arbitrator
may issue injunctive or declaratory relief
but only applying to you and us and not
to any other customer or third party. As
a limited exception to the agreement to
arbitrate, you and we agree that: (a) you
may take Claims to small claims court, if
your Claims qualify for hearing by such
court; and (b) if you fail to timely pay
amounts due, we may assign your account
for collection, and the collection agency
may pursue in court claims limited strictly
to the collection of the past due debt and
any interest or cost of collection permitted
by law or the Agreement.
CLASS ACTION WAIVER WHETHER IN
COURT, SMALL CLAIMS COURT, OR ARBITRATION YOU AND WE MAY ONLY BRING
CLAIMS AGAINST EACH OTHER IN AN
INDIVIDUAL CAPACITY AND NOT AS A
CLASS REPRESENTATIVE OR A CLASS
MEMBER IN A CLASS OR REPRESENTATIVE
ACTION. IF A COURT OR ARBITRATOR
DETERMINES IN A CLAIM BETWEEN YOU
AND US THAT YOUR WAIVER OF ANY
ABILITY TO PARTICIPATE IN CLASS OR
REPRESENTATIVE ACTIONS IS UNENFORCEABLE UNDER APPLICABLE LAW,
THE ARBITRATION AGREEMENT WILL
NOT APPLY, AND YOU AND WE AGREE
THAT SUCH CLAIMS WILL BE RESOLVED
BY A COURT OF APPROPRIATE
JURISDICTION, OTHER THAN A SMALL
CLAIMS COURT.
JURY TRIAL WAIVER WHETHER ANY
CLAIM IS IN ARBITRATION OR IN COURT
YOU AND WE WAIVE ANY RIGHT TO JURY
TRIAL INVOLVING ANY CLAIMS OR DISPUTES BETWEEN YOU AND US.
About You
You represent that you're at least 18
years old and have the legal capacity to
accept this agreement. If you are ordering
for a friend or a member of your family,
you are bound by the terms of this agree-
90
91
Page 48
ment, unless and until, your friend or
family member has agreed to the terms
of this agreement. If you're ordering for a
company, you're representing that you're
authorized to bind it, and where the context requires, "you" means the company.
About this Agreement
A waiver of any part of this agreement in
one instance isn't a waiver of any other
part or any other instance. You can't assign
this agreement or any of your rights or
duties under it. We may assign all or part
of this agreement or your debts to us
without notice, and you agree to make all
subsequent payments as instructed.
NOTICES ARE CONSIDERED DELIVERED
WHEN WE SEND THEM BY E-MAIL OR FAX
TO ANY E-MAIL OR FAX NUMBER YOU'VE
PROVIDED TO US, OR 3 DAYS AFTER
MAILING TO THE MOST CURRENT
BILLING ADDRESS WE HAVE ON FILE FOR
YOU, IF BY US, OR TO THE CUSTOMER
SERVICE ADDRESS ON YOUR MOST
RECENT BILL, IF BY YOU.
held invalid, that part may be severed
from this agreement. This agreement and
the documents to which it refers form the
entire agreement between us on their
subjects.
You can't rely on any other documents or
statements on those subjects by any sales
or service representatives, and you have
no other rights with respect to service or
this agreement, except as specifically
provided by law. This agreement isn't for
the benefit of any third party except our
parents, affiliates, subsidiaries, agents and
predecessors and successors in interest.
Except to the extent we've agreed otherwise
in the provisions on late fees and arbitration,
this agreement and disputes covered by it
are governed by the laws of the state of
California, without regard to the conflicts
of laws rules of that state.
10/06/2006
If any part of this agreement, including
any part of its arbitration provisions, is
92
93
Page 49
Health and Safety Information
This section covers common questions about
the Healthy Use of cell phones and
recommended Safety Precautions.
Topics Covered
• Operating Environment
• Health and Safety Information
• Consumer Questions and Answers
• Road Safety
• FCC Notice
• Other Important Safety Information
• Product Performance
• Battery Precautions
• Care and Maintenance
94
95
Page 50
Operating Environment
Persons with pacemakers:
Remember to follow any special regulations
in force in any area and always switch your phone
off whenever it is forbidden to use it, or when it
may cause interference or danger. When connecting
the phone or any accessory to another device, read
its user's guide for detailed safety instructions.
Do not connect incompatible products.
As with other mobile radio transmitting equipment,
users are advised that for the satisfactory operation
of the equipment and for the safety of personnel,
it is recommended that the equipment should only
be used in the normal operating position (held to
your ear with the antenna pointing over your shoulder).
Using Your Phone Near Other Electronic
Devices
Most modern electronic equipment is shielded
from radio frequency (RF) signals. However,
certain electronic equipment may not be shielded
against the RF signals from your wireless phone.
Consult the manufacturer to discuss alternatives.
Pacemakers
Pacemaker manufacturers recommend that a
minimum distance of 15 cm (6 inches) be
maintained between a wireless phone and a
pacemaker to avoid potential interference with
the pacemaker. These recommendations are
consistent with the independent research and
recommendations of Wireless Technology Research.
• should always keep the phone more than
15 cm (6 inches) from their pacemaker when
the phone is switched on.
• should not carry the phone in a breast pocket.
• should use the ear opposite the pacemaker
to minimize potential interference.
If you have any reason to suspect that interference
is taking place, switch your phone off immediately.
Hearing Aids
Some digital wireless phones may interfere with
some hearing aids. In the event of such
interference, you may wish to consult your hearing
aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical devices,
consult the manufacturer of your device to
determine if it is adequately shielded from
external RF energy. Your physician may be able
to assist you in obtaining this information.
Switch your phone off in health care facilities
when any regulations posted in these areas
instruct you to do so. Hospitals or health care
facilities may be using equipment that could be
sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or
inadequately shielded electronic systems in
96
97
Page 51
motor vehicles. Check with the manufacturer or
its representative regarding your vehicle. You
should also consult the manufacturer of any
equipment that has been added to your vehicle.
Posted Facilities
Switch your phone off in any facility where posted
notices require you to do so.
Potentially Explosive Environments
Switch your phone off when in any area with a
potentially explosive atmosphere and obey all
signs and instructions. Sparks in such areas could
cause an explosion or fire resulting in bodily injury
or even death. Users are advised to switch the
phone off while at a refueling point (service station).
Users are reminded of the need to observe
restrictions on the use of radio equipment in fuel
depots (fuel storage and distribution areas),
chemical plants or where blasting operations are
in progress.
Areas with a potentially explosive atmosphere
are often but not always clearly marked. They
include below deck on boats, chemical transfer
or storage facilities, vehicles using liquefied
petroleum gas (such as propane or butane),
areas where the air contains chemicals or particles,
such as grain, dust or metal powders, and any
other area where you would normally be advised
to turn off your vehicle engine.
Emergency Calls
This phone, like any wireless phone, operates
using radio signals, wireless and landline networks
as well as user-programmed functions, which cannot
guarantee connection in all conditions. Therefore,
you should never rely solely on any wireless
phone for essential communications (medical
emergencies, for example).
Remember, to make or receive any calls the phone
must be switched on and in a service area with
adequate signal strength. Emergency calls may
not be possible on all wireless phone networks
or when certain network services and/or phone
features are in use. Check with local service
providers. To make an emergency call:
1. If the phone is off, turn it on.
2. Press the 911 button.
When making an emergency call, remember to give
all the necessary information as accurately as possible.
Remember that your phone may be the only means
of communication at the scene of an accident; do
not hang-up the call until given permission to do so.
Restricting Children's Access to your Phone
Your phone is not a toy. Children should not be
allowed to play with it because they could hurt
themselves and others, damage the phone or make
calls that increase your phone bill.
98
99
Page 52
Health and Safety Information
Exposure to Radio Frequency (RF) Signals
Certification Information (SAR)
Your wireless phone is a radio transmitter an d
receiver. It is designed and manufactured
not to exceed the exposure limits for radio frequency
(RF) energy set by the Federal Communications
Commission (FCC) of the U.S. government.
These FCC exposure limits are derived from the
recommendations of two expert organizations,
the National Counsel on Radiation Protection and
Measurement (NCRP) and the Institute of
Electrical and Electronics Engineers (IEEE). In both
cases, the recommendations were developed by
scientific and engineering experts drawn from
industry, government, and academia after
extensive reviews of the scientific literature
related to the biological effects of RF energy.
The exposure limit set by the FCC for wireless
mobile phones employs a unit of measurement
known as the Specific Absorption Rate (SAR).
The SAR is a measure of the rate of absorption
of RF energy by the human body expressed in units
of watts per kilogram (W/kg). The FCC requires
wireless phones to comply with a safety limit of
1.6 watts per kilogram (1.6 W/kg). The FCC
exposure limit incorporates a substantial margin
of safety to give additional protection to the public
and to account for any variations in measurements.
SAR tests are conducted using standard operating
positions accepted by the FCC with the phone
transmitting at its highest certified power level
in all tested frequency bands. Although the SAR
is determined at the highest certified power level,
the actual SAR level of the phone while operating
can be well below the maximum value. This is
because the phone is designed to operate at
multiple power levels so as to use only the power
required to reach the network. In general, the closer
you are to a wireless base station antenna, the
lower the power output. Before a new model
phone is available for sale to the public, it must be
tested and certified to the FCC that it does not
exceed the exposure limit established by the
FCC. Tests for each model phone are performed
in positions and locations (e.g., at the ear and
worn on the body) as required by the FCC.
Body-worn operations are restricted to
Samsung-supplied, approved, or non-Samsung
designated accessories that have no metal and
must provide at least 1.5 cm separation
between the device, including its antenna
(whether extended or retracted) and the user's
body. Non-compliance with the above
restrictions may result in violation of FCC RF
exposure guidelines.
The FCC has granted an Equipment Authorization
for this mobile phone with all reported SAR levels
evaluated as in compliance with the FCC RF
exposure guidelines.
The maximum SAR values for this model phone
100
101
Page 53
as reported to the FCC are:
AMPS/CDMA Mode(Part 22) Head: 0.662
W/kg CDMA, Body-worn: 0.571 W/kg
PCS Mode(Part 24) Head: 1.06 W/kg,
Body-worn:0.651 W/kg
SAR information on this and other model phones
can be viewed online at www.fcc.gov/oet/fccid.
To find information that pertains to a particular
model phone, this site uses the phone FCC ID number
which is usually printed somewhere on the case
of the phone. Sometimes it may be necessary to
remove the battery pack to find the number. Once
you have the FCC ID number for a particular phone,
follow the instructions on the Web site and it should
provide values for typical or maximum SAR for a
particular phone. Additional product specific SAR
information can also be obtained at
www.fcc.gov/cgb/sar.
Consumer Information on Wireless Phones
The U.S. Food and Drug Administration (FDA)
has published a series of Questions and Answers
for consumers relating to radio frequency (RF)
exposure from wireless phones. The FDA
publication includes the following information:
What kinds of phones are the subject of
this update?
The term “wireless phone” refers here to handheld wireless phones with built-in antennas,
often called "cell," "mobile," or "PCS" phones.
These types of wireless phones can expose the
user to measurable radio frequency energy (RF)
because of the short distance between the phone
and the user's head. These RF exposures are
limited by Federal Communications Commission
safety guidelines that were developed with the
advice of FDA and other federal health and safety
agencies. When the phone is located at greater
distances from the user, the exposure to RF is
drastically lower because a person's RF exposure
decreases rapidly with increasing distance from
the source. The so-called "cordless phones," which
have a base unit connected to the telephone
wiring in a house, typically operate at far lower
power levels, and thus produce RF exposures
well within the FCC's compliance limits.
Do wireless phones pose a health hazard?
The available scientific evidence does not show
that any health problems are associated with using
wireless phones. There is no proof, however, that
wireless phones are absolutely safe. Wireless phones
emit low levels of radio frequency energy (RF) in
the microwave range while being used. They also
emit very low levels of RF when in the stand-by
mode. Whereas high levels of RF can produce
health effects (by heating tissue), exposure to low
level RF that does not produce heating effects
causes no known adverse health effects. Many
studies of low level RF exposures have not found
any biological effects. Some studies have suggested
that some biological effects may occur, but such
findings have not been confirmed by additional
research. In some cases, other researchers have had
difficulty in reproducing those studies, or in
determining the reasons for inconsistent results.
102
103
Page 54
What is the FDA's role concerning the
safety of wireless phones?
Under the law, the FDA does not review the safety
of radiation-emitting consumer products such as
wireless phones before they can be sold, as it does
with new drugs or medical devices. However, the
agency has authority to take action if wireless
phones are shown to emit radio frequency energy
(RF) at a level that is hazardous to the user. In
such a case, the FDA could require the manufacturers
of wireless phones to notify users of the health
hazard and to repair, replace or recall the phones
so that the hazard no longer exists.
Although the existing scientific data do not
justify FDA regulatory actions, FDA has urged the
wireless phone industry to take a number of steps,
including the following:
• Support needed research into possible
biological effects of RF of the type emitted
by wireless phones;
• Design wireless phones in a way that
minimizes any RF exposure to the user that
is not necessary for device function; and
• Cooperate in providing users of wireless
phones with the best possible information on
possible effects of wireless phone use on
human health.
The FDA belongs to an interagency working
group of the federal agencies that have
responsibility for different aspects of RF safety
to ensure coordinated efforts at the federal level.
The following agencies belong to this working group:
* National Institute for Occupational Safety
and Health
* Environmental Protection Agency
* Federal Communications Commission
* Occupational Safety and Health Administration
* National Telecommunications and Information
Administration
The National Institutes of Health participates in
some interagency working group activities, as well.
The FDA shares regulatory responsibilities for
wireless phones with the Federal Communications
Commission (FCC). All phones that are sold in
the United States must comply with FCC safety
guidelines that limit RF exposure. FCC relies on
FDA and other health agencies for safety questions
about wireless phones.
The FCC also regulates the base stations that the
wireless phone networks rely upon. While these
base stations operate at higher power than do the
wireless phones themselves, the RF exposures that
people get from these base stations are typically
thousands of times lower than those they can get
from wireless phones. Base stations are thus not
the primary subject of the safety questions
discussed in this document.
104
105
Page 55
What are the results of the research done
already?
of phone use in these studies was around
three years.
The research done thus far has produced conflicting
results, and many studies have suffered from flaws
in their research methods. Animal experiments
investigating the effects of radio frequency energy
(RF) exposures characteristic of wireless phones
have yielded conflicting results that often cannot
be repeated in other laboratories. A few animal
studies, however, have suggested that low levels
of RF could accelerate the development of cancer
in laboratory animals. However, many of the studies
that showed increased tumor development used
animals that had been genetically engineered
or treated with cancer-causing chemicals so as
to be pre-disposed to develop cancer in the
absence of RF exposure. Other studies exposed
the animals to RF for up to 22 hours per day.
These conditions are not similar to the conditions
under which people use wireless phones, so we
don't know with certainty what the results of
such studies mean for human health.
Three large epidemiology studies have been
published since December 2000. Between them,
the studies investigated any possible association
between the use of wireless phones and primary
brain cancer, glioma, meningioma, or acoustic
neuroma, tumors of the brain or salivary gland,
leukemia, or other cancers. None of the studies
demonstrated the existence of any harmful health
effects from wireless phones RF exposures. However,
none of the studies can answer questions about
long-term exposures, since the average period
What research is needed to decide whether
RF exposure from wireless phones poses a
health risk?
A combination of laboratory studies and
epidemiological studies of people actually using
wireless phones would provide some of the data
that are needed. Lifetime animal exposure studies
could be completed in a few years. However, very
large numbers of animals would be needed to
provide reliable proof of a cancer promoting effect
if one exists. Epidemiological studies can
provide data that is directly applicable to human
populations, but ten or more years' follow-up may
be needed to provide answers about some health
effects, such as cancer. This is because the interval
between the time of exposure to a cancer-causing
agent and the time tumors develop - if they do may be many, many years. The interpretation of
epidemiological studies is hampered by difficulties in
measuring actual RF exposure during day-to-day
use of wireless phones. Many factors affect this
measurement, such as the angle at which the
phone is held, or which model of phone is used.
What is the FDA doing to find out more
about the possible health effects of
wireless phone RF?
The FDA is working with the U.S. National
Toxicology Program and with groups of investigators
around the world to ensure that high priority
animal studies are conducted to address
106
107
Page 56
important questions about the effects of
exposure to radio frequency energy (RF).
The FDA has been a leading participant in the
World Health Organization international
Electromagnetic Fields (EMF) Project since its
inception in 1996. An influential result of this work
has been the development of a detailed agenda
of research needs that has driven the establishment
of new research programs around the world.
The Project has also helped develop a series of
public information documents on EMF issues.
The FDA and the Cellular Telecommunications &
Internet Association (CTIA) have a formal
Cooperative Research and Development
Agreement (CRADA) to do research on wireless
phone safety. The FDA provides the scientific
oversight, obtaining input from experts in
government, industry, and academic
organizations. CTIA-funded research is
conducted through contracts to independent
investigators. The initial research will include
both laboratory studies and studies of wireless
phone users.
probably very small. But if you are concerned
about avoiding even potential risks, you can take
a few simple steps to minimize your exposure to
radio frequency energy (RF). Since time is a key
factor in how much exposure a person receives,
reducing the amount of time spent using a wireless
phone will reduce RF exposure.
If you must conduct extended conversations by
wireless phone every day, you could place more
distance between your body and the source of the
RF, since the exposure level drops off dramatically
with distance. For example, you could use a headset
and carry the wireless phone away from your body or
use a wireless phone connected to a remote
antenna.
Again, the scientific data do not demonstrate that
wireless phones are harmful. But if you are concerned
about the RF exposure from these products, you
can use measures like those described above to
reduce your RF exposure from wireless phone use.
What about children using wireless phones?
The CRADA will also include a broad assessment
of additional research needs in the context of the
latest research developments around the world.
What steps can I take to reduce my
exposure to radio frequency energy from
my wireless phone?
If there is a risk from these products - and at
this point we do not know that there is - it is
108
The scientific evidence does not show a danger
to users of wireless phones, including children
and teenagers. If you want to take steps to
lower exposure to radio frequency energy (RF),
the measures described above would apply to
children and teenagers using wireless phones.
Reducing the time of wireless phone use and
increasing the distance between the user and
the RF source will reduce RF exposure.
109
Page 57
Some groups sponsored by other national
governments have advised that children be
discouraged from using wireless phones at all.
For example, the government in the United
Kingdom distributed leaflets containing such a
recommendation in December 2000. They noted
that no evidence exists that using a wireless phone
causes brain tumors or other ill effects. Their
recommendation to limit wireless phone use by
children was strictly precautionary; it was not based
on scientific evidence that any health hazard exists.
Do hands-free kits for wireless phones
reduce risks from exposure to RF
emissions?
Since there are no known risks from exposure
to RF emissions from wireless phones, there is no
reason to believe that hands-free kits reduce risks.
Hands-free kits can be used with wireless phones
for convenience and comfort. These systems reduce
the absorption of RF energy in the head because
the phone, which is the source of the RF emissions,
will not be placed against the head. On the other
hand, if the phone is mounted against the waist
or other part of the body during use, then that
part of the body will absorb more RF energy.
Wireless phones marketed in the U.S. are required
to meet safety requirements regardless of whether
they are used against the head or against the body.
Either configuration should result in compliance
with the safety limit.
Do wireless phone accessories that claim
to shield the head from RF radiation work?
Since there are no known risks from exposure to
RF emissions from wireless phones, there is no
reason to believe that accessories that claim to
shield the head from those emissions reduce risks.
Some products that claim to shield the user from
RF absorption use special phone cases, while others
involve nothing more than a metallic accessory
attached to the phone. Studies have shown that
these products generally do not work as advertised.
Unlike "hand-free" kits, these so-called "shields"
may interfere with proper operation of the phone.
The phone may be forced to boost its power to
compensate, leading to an increase in RF absorption.
In February 2002, the Federal trade Commission
(FTC) charged two companies that sold devices that
claimed to protect wireless phone users from radiation
with making false and unsubstantiated claims.
According to the FTC, these defendants lacked a
reasonable basis to substantiate their claim.
What about wireless phone
interference with medical equipment?
Radio frequency energy (RF) from wireless phones
can interact with some electronic devices. For this
reason, FDA helped develop a detailed test method
to measure electromagnetic interference (EMI)
of implanted cardiac pacemakers and
defibrillators from wireless telephones. This test
110
111
Page 58
method is now part of a standard sponsored by
the Association for the Advancement of Medical
instrumentation (AAMI). The final draft, a joint
effort by FDA, medical device manufacturers, and
many other groups, was completed in late 2000.
This standard will allow manufacturers to ensure
that cardiac pacemakers and defibrillators are safe
from wireless phone EMI. FDA has tested wireless
phones and helped develop a voluntary standard
sponsored by the Institute of Electrical and
Electronic Engineers (IEEE). This standard specifies
test methods and performance requirements
for hearing aids and wireless phones so that no
interference occurs when a person uses a
compatible phone and a compatible hearing aid at
the same time. This standard was approved by the
IEEE in 2000.
* Occupational Safety and Health
Administration's (OSHA):
http://www.osha.gov/SLTC/radiofrequency
radiation/index.html
* National Institute for Occupational Safety
and Health (NIOSH):
http://www.cdc.gov/niosh/topics/emf
* World Health Organization (WHO):
http://www.who.int/peh-emf/
* International Commission on
Non-Ionizing Radiation Protection:
http://www.icnirp.de
* National Radiation Protection Board (UK):
http://www.hpa.org.uk/radiation/
The FDA continues to monitor the use of wireless
phones for possible interactions with other medical
devices. Should harmful interference be found
to occur, the FDA will conduct testing to assess
the interference and work to resolve the
problem.
Additional information on the safety of RF
exposures from various sources can be obtained
from the following organizations:
* FCC RF Safety Program
http://www.fcc.gov/oet/rfsafety
* Environmental Protection Agency (EPA)
http://www.epa.gov/radiation/
112
Road Safety
When driving a car, driving is your first responsibility.
When using your wireless phone behind the
wheel of a car, practice good common sense and
remember the following tips:
1. Get to know your wireless phone and its
features, such as speed dial and redial. If
available, these features help you place your
call without taking your attention off the road.
2. When available, use a hands-free device.
If possible, add an additional layer of
113
Page 59
convenience and safety to your wireless
phone with one of the many hands-free
accessories available today.
3. Position your wireless phone within easy
reach. Be able to access your wireless phone
without removing your eyes from the road.
If you get an incoming call at an inconvenient
time, let your voice mail answer it for you.
4. Let the person you are speaking with know
you are driving; if necessary, suspend the
call in heavy traffic or hazardous weather
conditions. Rain, sleet, snow, ice and even
heavy traffic can be hazardous.
the potential to divert your attention from
the road.
8. Use your wireless phone to call for help.
Press the 911 button or other local emergency
number in the case of fire, traffic accident
or medical emergencies. Remember, it is a
free call on your wireless phone!
9. Use your wireless phone to help others in
emergencies. If you see an auto accident,
crime in progress or other serious emergency
where lives are in danger, press the 911
button or other local emergency number,
as you would want others to do for you.
5. Do not take notes or look up phone numbers
while driving. Jotting down a "to do" list or
flipping through your address book takes
attention away from your primary responsibility, driving safely.
6. Dial sensibly and assess the traffic; if possible,
place calls when you are not moving or before
pulling into traffic. Try to plan calls when your
car will be stationary. If you need to make
a call while moving, dial only a few numbers,
check the road and your mirrors, then continue.
7. Do not engage in stressful or emotional conversations that may be distracting. Make
people you are talking with aware you are
driving and suspend conversations that have
114
10. Call roadside assistance or a special nonemergency wireless assistance number when
necessary. If you see a broken-down vehicle
posing no serious hazard, a broken traffic
signal, a minor traffic accident where no one
appears injured, or a vehicle you know to be
stolen, call roadside assistance or other
special non-emergency number.
The wireless industry reminds you to use
your phone safely when driving.
For more information, please call 1-888-901-SAFE,
or visit our Web site www.wow-com.com Provided
by the Cellular Telecommunications & Internet
Association.
115
Page 60
* US food and Drug Administration:
http://www.fda.gov/cellphones
FCC Notice
The phone may cause TV or radio interference
if used in close proximity to receiving equipment.
The FCC can require you to stop using the phone
if such interference cannot be eliminated.
Vehicles using liquefied petroleum gas (such as
propane or butane) must comply with the National
Fire Protection Standard (NFPA-58). For a copy
of this standard, contact the National Fire Protection
Association, One Batterymarch Park, Quincy,
MA 02269, Attn: Publication Sales Division.
FCC Cautions
Any changes or modifications to your phone not
expressly approved in this document could void
your warranty for this equipment, and void your
authority to operate this equipment. Only use
approved batteries, antennas and chargers.
The use of any unauthorized accessories may be
dangerous and void the phone warranty if said
accessories cause damage or a defect to the phone.
Although your phone is quite sturdy, it is a
complex piece of equipment and can be
broken. Avoid dropping, hitting, bending or
sitting on it.
Other Important Safety Information
• Only qualified personnel should service the
phone or install the phone in a vehicle. Faulty
installation or service may be dangerous and
may invalidate any warranty applicable to
the device.
• Check regularly that all wireless phone
equipment in your vehicle is mounted and
operating properly.
• Do not store or carry flammable liquids,
gases or explosive materials in the same
compartment as the phone, its parts or
accessories.
• For vehicles equipped with an air bag, remember
that an air bag inflates with great force. Do
not place objects, including both installed or
portable wireless equipment in the area over
the air bag or in the air bag deployment area.
If wireless equipment is improperly installed
and the air bag inflates, serious injury could result.
• Switch your phone off before boarding an
aircraft. The use of wireless phones in aircraft
is illegal and may be dangerous to the aircraft's
operation.
• Failure to observe these instructions may lead
to the suspension or denial of telephone
services to the offender, or legal action, or both.
116
117
Page 61
Product Performance
Availability of Various Features
Getting the Most Out of Your Signal Reception
The quality of each call you make or receive
depends on the signal strength in your area.
You will know that you have a signal when you
hear a dial-tone. If you do not have a dial tone
there is no signal in that immediate area.
If you're inside a building, being near a window
may give you better reception.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and
receiver. When it's turned on, it receives and
transmits radio frequency (RF) signals. When you
use your phone, the system handling your call
controls the power level. This power can range
from 0.006 watts to 0.2 watts in digital mode.
Maintaining Your Phone's Peak Performance
For the best care of your phone, only authorized
personnel should service your phone and
accessories. Faulty service may void the warranty.
Many services and features are network dependent
and may require additional subscription and/or
usage charges. Not all features are available for
purchase or use in all areas. Logon to
www.myjitterbug.com for more information or
call customer service at 1-800-733-6632.
Battery Standby and Talk Time
Standby and talk times will vary depending on
phone usage patterns and conditions. Battery power
consumption depends on factors such as network
configuration, signal strength, operating temperature,
features selected, frequency of calls, and voice,
data, and other application usage patterns.
Battery Precautions
• Avoid dropping the cell phone. Dropping it,
especially on a hard surface, can potentially
cause damage to the phone and battery. If
you suspect damage to the phone or battery,
call us at 1-800-733-6632.
• Never use any charger or battery that is
damaged in any way.
Avoid exposing your phone and accessories to rain
or liquid spills. If your phone does get wet,
immediately turn the power off and remove the
battery. If it is inoperable, call Customer Care
for service.
118
• Use the battery only for its intended purpose.
• Follow battery usage, storage and charging
guidelines found in your How-To Guide.
119
Page 62
• Battery charging time depends on the
remaining battery charge and the type of
battery and charger used. The battery can
be charged and discharged hundreds of times,
but it will gradually wear out. When the
operation time (talk time and standby time)
is noticeably shorter than normal, it is time
to buy a new battery.
winter conditions, as you will reduce the
capacity and lifetime of the battery.
Always try to keep the battery at room
temperature. A phone with a hot or cold
battery may temporarily not work, even when
the battery is fully charged. Li-Ion
batteries are particularly affected by
temperatures below 0 °C (32 °F).
° If left unused, a fully-charged battery
will discharge itself over time.
° Use only Samsung-approved batteries
and recharge your battery only with
Samsung-approved chargers. When a
charger is not in use, disconnect it from
the power source. Do not leave the battery
connected to a charger for more than a week,
since overcharging may shorten its life.
° Do not use incompatible cell phone batteries
and chargers. Some Web sites and secondhand dealers, not associated with reputable
manufacturers and carriers, might be selling
incompatible or even counterfeit batteries
and chargers.
° Extreme temperatures will affect the
charging capacity of your battery: it may
require cooling or warming first.
° Do not leave the battery in hot or cold
places, such as in a car in summer or
° Do not place the phone in areas that may
get very hot, such as on or near a cooking
surface, cooking appliance, iron, or radiator.
° Do not get your phone or battery wet.
Even though they will dry and appear to
operate normally, the circuitry could slowly
corrode and pose a safety hazard.
° Do not short-circuit the battery. Accidental
short-circuiting can occur when a metallic
object (coin, clip or pen) causes a direct
connection between the + and - terminals
of the battery (metal strips on the battery),
for example when you carry a spare battery
in a pocket or bag. Short-circuiting the
terminals may damage the battery or the
object causing the short-circuiting.
° Do not permit a battery out of the phone
to come in contact with metal objects,
such as coins, keys or jewelry.
120
121
Page 63
° Do not crush, puncture or put a high
degree of pressure on the battery as
this can cause an internal short-circuit,
resulting in overheating.
° Dispose of used batteries in accordance with
local regulations. In some areas, the disposal
of batteries in household or business trash
may be prohibited. For safe disposal options
for Li-Ion batteries logon to
www.myjitterbug.com or call us at
1-800-733-6632. Always recycle.
Do not dispose of batteries in a fire.
Care and Maintenance
• Do not use or store the phone in dusty, dirty
areas, as its moving parts may be damaged.
• Do not store the phone in hot areas. High
temperatures can shorten the life of electronic
devices, damage batteries and warp or melt
certain plastics.
• Do not store the phone in cold areas. When
the phone warms up to its normal operating
temperature, moisture can form inside, which
may damage the phone's electronic circuit boards.
• Do not drop, knock or shake the phone.
Rough handling can break internal circuit boards.
Your phone is a product of superior design and
craftsmanship and should be treated with care.
The suggestions below will help you fulfill any
warranty obligations and ensure usage for
many years.
• Keep the phone and all its parts and
accessories out of the reach of small
children.
• Keep the phone dry. Precipitation, humidity
and liquids contain minerals that will
corrode electronic circuits.
• Do not use the phone with a wet hand.
Doing so may cause an electric shock to
you or damage to the phone.
122
• Do not use harsh chemicals, cleaning solvents
or strong detergents to clean the phone.
Wipe it with a soft cloth slightly dampened
in a mild soap-and-water solution.
• Do not paint the phone. Paint can clog the
moving parts and prevent proper operation.
• Do not put the phone in or on heating devices,
such as a microwave oven, a stove or a radiator.
The phone may explode when overheated.
• If the phone, battery, charger or any
accessory is not working properly, call
customer service at 1-800-733-6632.
The personnel there will assist you, and if
necessary, arrange for service.
123
Page 64
The Fine Print
Topics Covered
• Intellectual Property
• Disclaimer of Warranties
• Standard Limited Warranty
124
125
Page 65
Intellectual Property
All Intellectual Property, as defined below, owned by or
which is otherwise the property of Samsung and GreatCall,
or their respective suppliers relating to the Cellular Phone,
including but not limited to, accessories, parts, or software
relating there to (the “Phone System”), is proprietary to
Samsung and GreatCall and their respective suppliers and
is protected under federal laws, state laws and international
treaty provisions. Intellectual Property includes, but is not
limited to, inventions (patentable or unpatentable), patents,
trade secrets, copyrights, software, computer programs and
related documentation and other works of authorship. You
may not infringe or otherwise violate the rights secured
by the Intellectual Property. Moreover, you agree that you
will not (and will not attempt to) modify, prepare derivative
works of, reverse engineer, decompile, disassemble, or
otherwise attempt to create source code from the software.
No title to or ownership in the Intellectual Property is
transferred to you. All applicable rights of the Intellectual
Property shall remain with SAMSUNG, GreatCall and their
respective suppliers.
Samsung Telecommunications America
(STA), Inc.
Headquarters:
1301 E. Lookout Drive
Richardson, TX 75082
Tel: 972-761-7000
Internet Address: http://www.samsungusa.com©
2006 Samsung Telecommunications America, Inc. is a
registered trademark of Samsung Electronics America, Inc.
and its related entities.
GH68-08587A
RSA® is a registered Trademark RSA Security, Inc.
Disclaimer of Warranties; Exclusion of
Liability
GreatCall, Inc.
Headquarters:
100 Via Del La Valle
Suite 200
Del Mar, CA 92014
Tel: 858-847-0009
Customer Care Center:
P.O. Box 187
Solana Beach, CA 92075
(800) 733-6632
Internet Address:
www.GreatCall.com
©2006 GreatCall, Inc. All Rights Reserved. GreatCall
and Jitterbug are trademarks of GreatCall, Inc.
126
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY
CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH
THE PRODUCT, THE PURCHASER TAKES THE PRODUCT
“AS IS”, AND NEITHER SAMSUNG NOR GREATCALL MAKES
ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE PRODUCT,
INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY
OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR
PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY
OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT;
THE WORKMANSHIP OF THE PRODUCT OR THE
COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF
THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW,
RULE, SPECIFICATIONS OR CONTRACT PERTAINING
THERETO. NOTHING CONTAINED IN THE INSTRUCTION
MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR
127
Page 66
IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG
SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND
RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT
OR ARISING FROM THE BREACH OF THE EXPRESS
WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED
PROFITS OR BENEFITS.
Standard Limited Warranty
What is covered and for how long?
SAMSUNG
abuse, neglect, unusual physical, electrical or
electromechanical stress, or modification of any part of
Product, including antenna, or cosmetic damage; (b)
equipment that has the serial number removed or made
illegible; (c) any plastic surfaces or other externally
exposed parts that are scratched or damaged due to normal
use; (d) malfunctions resulting from the use of Product
in conjunction with accessories, products, or
ancillary/peripheral equipment not furnished or
approved by SAMSUNG; (e) defects or damage from
improper testing, operation, maintenance, installation,
or adjustment; (f) installation, maintenance, and service
of Product, or (g) Product used or purchased outside the
United States or Canada.
TELECOMMUNICATIONS AMERICA, L.P.
("SAMSUNG") warrants to the original purchaser ("Purchaser")
that SAMSUNG's Phones and accessories ("Products")
are free from defects in material and workmanship under
normal use and service for the period commencing upon the
date of purchase and continuing for the following specified
period of time after that date:
Phone
1 Year
Batteries
1 Year
Leather Case
90 Days
Other Phone Accessories
1 Year
What is not covered?
This limited warranty is conditioned upon proper use of
Product by Purchaser. This Limited Warranty does not cover:
(a) defects or damage resulting from accident, misuse,
128
This Limited Warranty covers batteries only if battery
capacity falls below 80% of rated capacity or the battery
leaks, and this Limited Warranty does not cover any battery
if (i) the battery has been charged by a battery charger
not specified or approved by SAMSUNG for charging the
battery, (ii) any of the seals on the battery are broken or
show evidence of tampering, or (iii) the battery has been
used in equipment other than the SAMSUNG phone for
which it is specified.
What are SAMSUNG's obligations?
During the applicable warranty period, SAMSUNG will
repair or replace, at SAMSUNG's sole option, without
charge to Purchaser, any defective component part of
Product. To obtain service under this Limited Warranty,
Purchaser must return Product to an authorized phone
service facility in an adequate container for shipping,
accompanied by Purchaser's sales receipt or comparable
substitute proof of sale showing the date of purchase,
the serial number of Product and the sellers' name and
address. To obtain assistance on where to deliver the
129
Page 67
Product, call Samsung Customer
Care at 1-888-987-4357. Upon receipt, SAMSUNG will
promptly repair or replace the defective Product. SAMSUNG
may, at SAMSUNG's sole option, use rebuilt, reconditioned,
or new parts or components when repairing any Product
or replace Product with a rebuilt, reconditioned or new
Product. Repaired/replaced leather cases, pouches and
holsters will be warranted for a period of ninety (90)
days. All other repaired/replaced Product will be warranted
for a period equal to the remainder of the original Limited
Warranty on the original Product or for 90 days, whichever
is longer. All replaced parts, components, boards and
equipment shall become the property of SAMSUNG. If
SAMSUNG determines that any Product is not covered
by this Limited Warranty, Purchaser must pay all parts,
shipping, and labor charges for the repair or return of
such Product.
What are the limits on Samsung's
warranty/liability?
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY
CONTAINED HEREIN, PURCHASER TAKES THE PRODUCT
"AS IS," AND SAMSUNG MAKES NO WARRANTY OR
REPRESENTATION AND THERE ARE NO CONDITIONS,
EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE,
OF ANY KIND WHATSOEVER WITH RESPECT TO THE
PRODUCT, INCLUDING BUT NOT LIMITED TO:
• THE MERCHANTABILITY OF THE PRODUCT OR ITS
FITNESS FOR ANY PARTICULAR PURPOSE OR USE;
• "WARRANTIES OF TITLE OR NON-INFRINGEMENT;
"DESIGN, CONDITION, QUALITY, OR PERFORMANCE
OF THE PRODUCT;
• "THE WORKMANSHIP OF THE PRODUCT OR THE
COMPONENTS CONTAINED THEREIN; OR
• "COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION
OR CONTRACT PERTAINING THERETO
NOTHING CONTAINED IN THE INSTRUCTION MANUAL
SHALL BE CONSTRUED TO CREATE AN EXPRESS WARRANTY
OF ANY KIND WHATSOEVER WITH RESPECT TO THE
PRODUCT. ALL IMPLIED WARRANTIES AND CONDITIONS
THAT MAY ARISE BY OPERATION OF LAW, INCLUDING IF
APPLICABLE THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY
LIMITED TO THE SAME DURATION OF TIME AS THE
EXPRESS WRITTEN WARRANTY STATED HEREIN. SOME
STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON
HOW LONG A WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. IN ADDITION,
SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES
OF ANY KIND RESULTING FROM THE PURCHASE, USE,
OR MISUSE OF, OR INABILITY TO USE THE PRODUCT
OR ARISING DIRECTLY OR INDIRECTLY FROM THE USE
OR LOSS OF USE OF THE PRODUCT OR FROM THE BREACH
OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL,
SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES, OR
LOSS OF ANTICIPATED PROFITS OR BENEFITS, OR FOR
DAMAGES ARISING FROM ANY TORT (INCLUDING
NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT
COMMITTED BY SAMSUNG, ITS AGENTS OR EMPLOYEES,
OR FOR ANY BREACH OF CONTRACT OR FOR ANY CLAIM
BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY.
SOME STATES/PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO
130
131
Page 68
STATE/PROVINCE TO PROVINCE. THIS LIMITED WARRANTY
SHALL NOT EXTEND TO ANYONE OTHER THAN THE
ORIGINAL PURCHASER OF THIS PRODUCT AND STATES
PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION
OF THIS LIMITED WARRANTY IS HELD ILLEGAL OR
UNENFORCEABLE BY REASON OF ANY LAW, SUCH PARTIAL
ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT
THE ENFORCEABILITY FOR THE REMAINDER OF THIS
LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES
IS AND WILL ALWAYS BE CONSTRUED TO BE LIMITED BY
ITS TERMS OR AS LIMITED AS THE LAW PERMITS. THE PARTIES
UNDERSTAND THAT THE PURCHASER MAY USE THIRDPARTY SOFTWARE OR EQUIPMENT IN CONJUNCTION
WITH THE PRODUCT. SAMSUNG MAKES NO WARRANTIES
OR REPRESENTATIONS AND THERE ARE NO CONDITIONS,
EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO
THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE
OR SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR
EQUIPMENT, WHETHER SUCH THIRD-PARTY SOFTWARE
OR EQUIPMENT IS INCLUDED WITH THE PRODUCT
DISTRIBUTED BY SAMSUNG OR OTHERWISE, INCLUDING
THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR
EQUIPMENT WITH THE PRODUCT. THE QUALITY,
CAPABILITIES, OPERATIONS, PERFORMANCE AND
SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR
EQUIPMENT LIE SOLELY WITH THE PURCHASER AND THE
DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH
THIRD-PARTY SOFTWARE OR EQUIPMENT, AS THE
CASE MAY BE.
by SAMSUNG and should not be relied upon.
Samsung Telecommunications America, L.P.
1301 East Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG
Phone: 1-888-987-HELP (4357)
2006 Samsung Telecommunications America.
All rights reserved.
No reproduction in whole or in part allowed without
prior written approval. Specifications and availability
subject to change without notice.
CDMA Technology is licensed by QUALCOMM
Incorporated
under one or more of the following patents:
4,901,307 5,109,390 5,267,262 5,416,797
5,506,865 5,544,196 5,657,420 5,101,501
5,267,261 5,414,796 5,504,773 5,535,239
5,600,754 5,778,338 5,228,054 5,337,338
5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073
Printed in Korea
This Limited Warranty allocates risk of Product failure
between Purchaser and SAMSUNG, and SAMSUNG's
Product pricing reflects this allocation of risk and the
limitations of liability contained in this Limited Warranty.
The agents, employees, distributors, and dealers of
SAMSUNG are not authorized to make modifications to
this Limited Warranty, or make additional warranties
binding on SAMSUNG. Accordingly, additional
statements such as dealer advertising or presentation,
whether oral or written, do not constitute warranties
132
133
Page 69
Index
A
Accessories 21
Adjusting
Call volume 30
Ringer settings 30
Answering a call 36
Adjusting ringer
setting 30
Adjusting volume 28
B
Battery
Changing 8
Charging 10
Installing 8
Low battery 11
Removing 8
C
Calls
Answering a call 36
Emergency calls 40
Ending a call 37
Ignoring a call 37
Incoming calls 36
Listening to
missed calls 58
“My Choice” calls 40
Numbers on your
Phone List 41
Numbers not on your
Phone List 39
Operator calls 38
Placing a call 38
Voice dialing 65
Voicemail 61
Call history 57
Reviewing and
returning calls 58
Contacting us 14
Customer
Agreement 69
D
Display screens
Inside the phone 26
Outside the phone 22
Deleting
Numbers 54
Voicemail 64
E
Emergency calls 40
Ending a call 37
F
Features on your
OneTouch phone 17
List of features 18
G
Getting Started 5
Charging battery 10
Installing battery 8
Making a call 38
Setting numbers 48
INDEX
134
135
Page 70
Setting passwords 12
Setting up voicemail 62
Turning phone on/off 9
H
Help 13
Contacting us 14
Health and Safety
Information 95
I
Ignoring a call 37
Installing a battery 8
Intellectual
Property 126
J
Jitterbug Customer
INDEX
Service 14
Jitterbug Operator
Assistance 15
Jitterbug Web site 14
M
Making calls
Calling a Jitterbug
operator 38
911 Calls 32
“My Choice” Calls 40
Non-phone list
numbers 39
Phone List numbers 41
Returning calls 58
Voice dialing 66
Menu features 44
Messaging
Alert notification 23
Deleting messages 64
Listening to voicemail
messages 63
Record a greeting 63
O
Operator calls 38
P
Passwords 12
Phone List
How to use it 48
Phone settings
Adjusting sound 30
Emergency calls 32
Silencing ringer 30
Speakerphone 31
R
Receiving calls 36
Returning calls 58
Ringer changes 30
S
Screens
How they work 28
Speakerphone 31
T
Turning the phone
on/off 9
V
Voice dialing 66
Voicemail
Creating a greeting 63
Deleting 64
Listening 63
Setting up 62
W
Warranty
Information 127
Web site
MyJitterbug.com 14
INDEX
136
137
Loading...