Grandstream Networks GXP2170 User Manual
Grandstream Networks, Inc.
GXP2130/GXP2140/GXP2160/GXP2170
Enterprise IP Phone Administration Guide
GXP2130/GXP2140/GXP2160/GXP2170 Administration Guide
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GXP2130/GXP2140/GXP2160/GXP2170 Administration Guide
GXP2130/GXP2140/GXP2160/GXP2170
ADMINISTRATION GUIDE
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GXP2130/GXP2140/GXP2160/GXP2170 Administration Guide
Table of Content
DOCUMENT PURPOSE ............................................................................. 4
GUI INTERFACE EXAMPLES .................................................................... 5
GNU GPL INFORMATION .......................................................................... 6
CHANGE LOG ........................................................................................... 7
FIRMWARE VERSION 1.0.5.23 ............................................................................................................ 7
FIRMWARE VERSION 1.0.5.18 ............................................................................................................ 7
FIRMWARE VERSION 1.0.5.17 ............................................................................................................ 7
FIRMWARE VERSION 1.0.4.23 ............................................................................................................ 8
FIRMWARE VERSION 1.0.4.16 ............................................................................................................ 8
FIRMWARE VERSION 1.0.4.15 ............................................................................................................ 8
FIRMWARE VERSION 1.0.4.10 ............................................................................................................ 9
FIRMWARE VERSION 1.0.3.9 .............................................................................................................. 9
FIRMWARE VERSION 1.0.2.9 .............................................................................................................. 9
GXP2130 ............................................................................................................................................. 10
FIRMWARE VERSION 1.0.1.19 .......................................................................................................... 10
GXP2140/GXP2160 ............................................................................................................................. 10
FIRMWARE VERSION 1.0.1.6 ............................................................................................................ 10
FIRMWARE VERSION 1.0.0.17 .......................................................................................................... 10
GXP2170 ............................................................................................................................................. 10
FIRMWARE VERSION 1.0.6.2 ............................................................................................................ 10
WELCOME ............................................................................................... 11
PRODUCT OVERVIEW ............................................................................ 13
FEATURE HIGHLIGHTS ..................................................................................................................... 13
GXP2130/GXP2140/GXP2160/GXP2170 TECHNICAL SPECIFICATIONS ....................................... 15
CONFIGURATION GUIDE ........................................................................ 21
CONFIGURATION VIA KEYPAD ......................................................................................................... 21
CONFIGURATION VIA WEB BROWSER ........................................................................................... 29
DEFINITIONS ...................................................................................................................................... 31
STATUS PAGE DEFINITIONS ..................................................................................................... 31
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ACCOUNTS PAGE DEFINITIONS ............................................................................................... 32
SETTINGS PAGE DEFINITIONS ................................................................................................. 43
NETWORK PAGE DEFINITIONS ................................................................................................. 59
MAINTENANCE PAGE DEFINITIONS ......................................................................................... 61
PHONEBOOK PAGE DEFINITIONS ............................................................................................ 65
BLF LED PATTERNS ........................................................................................................................... 68
NAT SETTINGS ................................................................................................................................... 70
WEATHER UPDATE ............................................................................................................................ 71
EDITING CONTACTS AND CLICK-TO-DIAL ...................................................................................... 73
WALLPAPER ....................................................................................................................................... 75
SAVING THE CONFIGURATION CHANGES...................................................................................... 77
REBOOTING FROM REMOTE LOCATIONS ...................................................................................... 77
BLUETOOTH ....................................................................................................................................... 77
PACKET CAPTURE ............................................................................................................................. 79
MULTICAST PAGGING ....................................................................................................................... 81
UPGRADING AND PROVISIONING ........................................................ 83
UPGRADE VIA KEYPAD MENU ......................................................................................................... 83
SHORTCUT OF UPGRADE AND PROVISION VIA KEYPAD MENU ................................................. 83
UPGRAGE VIA WEB GUI .................................................................................................................... 85
NO LOCAL TFTP/HTTP SERVERS .................................................................................................... 85
CONFIGURATION FILE DOWNLOAD ................................................................................................ 87
RESTORE FACTORY DEFAULT SETTINGS ........................................... 89
EXPERIENCING THE GXP2130/GXP2140/GXP2160/GXP2170 ............. 91
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Table of Tables
GXP2130/GXP2140/GXP2160/GXP2170 User Manual
Table 1: GXP2130/GXP2140/GXP2160/GXP2170 FEATURES IN A GLANCE ......................................... 13
Table 2: GXP2130/GXP2140/GXP2160/GXP2170 COMPARISON GUIDE ............................................... 14
Table 3: GXP2130 TECHNICAL SPECIFICATIONS ................................................................................... 15
Table 4: GXP2140 TECHNICAL SPECIFICATIONS ................................................................................... 16
Table 5: GXP2160 TECHNICAL SPECIFICATIONS ................................................................................... 17
Table 6: GXP2170 TECHNICAL SPECIFICATIONS ................................................................................... 18
Table 7: CONFIGURATION MENU ............................................................................................................. 21
Table 8: Status Page Definitions ................................................................................................................. 31
Table 9: Account Page Definitions .............................................................................................................. 32
Table 10: Settings Page Definitions ............................................................................................................ 43
Table 11: Network Page Definitions ............................................................................................................ 59
Table 12: Maintenance Page Definitions ..................................................................................................... 61
Table 13: Phonebook Page Definitions ....................................................................................................... 65
Table 14: BLF LED Patterns........................................................................................................................ 68
Table of Figures
GXP2130/GXP2140/GXP2160/GXP2170 User Manual
Figure 1: Keypad MENU Configuration ....................................................................................................... 27
Figure 2: Web Service ................................................................................................................................. 71
Figure 3: Web GUI - Phonebook->Contacts ............................................................................................... 74
Figure 4: Click-to-Dial .................................................................................................................................. 74
Figure 5: Download Wallpaper from Server ................................................................................................ 75
Figure 6: Upload Selected Wallpaper to Phone .......................................................................................... 76
Figure 7: Packet Capture in Idle ................................................................................................................. 79
Figure 8: Capture to USB Drive .................................................................................................................. 79
Figure 9: Capture to Internal Storage ......................................................................................................... 80
GXP2130/GXP2140/GXP2160/GXP2170
ADMINISTRATION GUIDE
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DOCUMENT PURPOSE
This document describes how to configure GXP2130/GXP2140/GXP2160/GXP2170 features via phone’s
LCD menu and Web GUI menu. The intended audiences of this document are phone administrators. To
learn the basic functions of GXP2130/GXP2140/GXP2160, please visit
http://www.grandstream.com/support to download the latest “GXP2130/GXP2140/GXP2160/GXP2170
End User Guide”.
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ADMINISTRATION GUIDE
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GUI INTERFACE EXAMPLES
http://www.grandstream.com/sites/default/files/Resources/gxp2130_2140_2160_web_gui.zip
1. Screenshot of Login Page
2. Screenshots of Status Pages
3. Screenshots of Accounts Pages
4. Screenshots of Settings Pages
5. Screenshots of Network Pages
6. Screenshots of Maintenance Pages
7. Screenshots of Phonebook Pages
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GNU GPL INFORMATION
GXP2130/GXP2140/GXP2160/GXP2170 firmware contains third-party software licensed under the GNU
General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please
see the GNU General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/sites/default/files/Resources/gxp_gpl_color.tar.gz
GXP2130/GXP2140/GXP2160/GXP2170
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CHANGE LOG
This section documents significant changes from previous versions of user manuals for
GXP2130/GXP2140/GXP2160/GXP2170. Only major new features or major document updates are listed
here. Minor updates for corrections or editing are not documented here.
FIRMWARE VERSION 1.0.5.23
Updated logo for web UI
FIRMWARE VERSION 1.0.5.18
Added more features descriptions for the MPKs mode – Monitored Call Park and Call Park sections.
[SETTINGS PAGE DEFINITIONS]
Added BLF LED Patterns Settings for LED Control section. [SETTINGS PAGE DEFINITIONS]
Added “Features” softkey explanation for feature codes section. [ACCOUNTS PAGE DEFINITIONS]
FIRMWARE VERSION 1.0.5.17
Added option to factory reset the phone directly through SIP NOTIFY. [ACCOUNTS PAGE
DEFINITIONS]
Added option to disable multiple line in SDP, to send only 1 m line or multiple m lines. [ACCOUNTS
PAGE DEFINITIONS]
Added option to allow barging by Call-Info. [ACCOUNTS PAGE DEFINITIONS]
Added option to disable recovery on blind transfer. [ACCOUNTS PAGE DEFINITIONS]
Added option to play a reminder tone when you have a call on hold. [ACCOUNTS PAGE
DEFINITIONS]
Added Feature Codes Configuration Part on WEB UI to support call features using star codes locally.
[ACCOUNTS PAGE DEFINITIONS]
Added PC Port VLAN Tag and PC Port Priority Value options to assigns the VLAN tag and the priority
value of the PC port. [NETWORK PAGE DEFINITIONS]
Added option to disable SIP NOTIFY Authentication. [MAINTENANCE PAGE DEFINATIONS]
Added option to configure the device to download language files automatically from server.
[MAINTENANCE PAGE DEFINATIONS]
Added option to set the default call log type. [SETTINGS PAGE DEFINITIONS]
Added option to enable Local Call Recording. [SETTINGS PAGE DEFINITIONS]
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Added option to download local call recordings. [SETTINGS PAGE DEFINITIONS]
Added option to configure the color and pattern of the LED based on status updates. [SETTINGS
PAGE DEFINITIONS]
Added function to allow configuration of MPK or Line key to provide MWI for other extension.
[SETTINGS PAGE DEFINITIONS]
Added function to allow configuration of Call Log for other extension. [SETTINGS PAGE
DEFINITIONS]
Added MPK mode Monitored Call Park for other extension. [SETTINGS PAGE DEFINITIONS]
Added function to allow user to upload certificate file to phone and to configure the CA certificate.
[MAINTENANCE PAGE DEFINITIONS]
FIRMWARE VERSION 1.0.4.23
Added support to display the status of NAT connection for each account on the phone.
Added option to auto provision Eventlist BLFs with monitored extensions. [ACCOUNTS PAGE
DEFINITIONS]
Added crypto life time option for SRTP calls. [ACCOUNTS PAGE DEFINITIONS]
Added option to set the NTP update interval time. [SETTINGS PAGE DEFINITIONS]
Changed the default value of Layer 3 QoS for SIP to 26. [NETWORK PAGE DEFINITIONS]
Added option to set the Layer 3 QoS for RTP. [NETWORK PAGE DEFINITIONS]
Added BroadSoft Phonebook option in Phonebook Key functions list. [PHONEBOOK PAGE
DEFINITIONS]
Added LDAP Protocol option to support LDAP over TLS. [PHONEBOOK PAGE DEFINITIONS]
GXP2130v1 does not support Bluetooth function, GXP2130v2 supports Bluetooth. [BLUETOOTH]
FIRMWARE VERSION 1.0.4.16
Added support to configure phone’s MPK from phone GUI. [SETTINGS PAGE DEFINITIONS]
FIRMWARE VERSION 1.0.4.15
Added option to configure to always use the prefix for BLF Call-pickup. [ACCOUNTS PAGE
DEFINITIONS]
Added option to send SUBSCRIBE to BroadSoft server to obtain Call Park Notifications. [ACCOUNTS
PAGE DEFINITIONS]
Added option to send credentials before being challenged by the server. [MAINTENANCE PAGE
DEFINITIONS]
Added user name and password options for HTTP/HTTPS server authentication for phonebook XML
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downloading. [PHONEBOOK PAGE DEFINITIONS]
Added option to enable/disable the dial plan check while dialing through the call history and any
phonebook directories. [SETTINGS PAGE DEFINITIONS]
Added option to enable/disable the busy tone heard in the handset when call is disconnected remotely.
[SETTINGS PAGE DEFINITIONS]
Added XML Application support. [SETTINGS PAGE DEFINITIONS]
Added Direct IP Call support on MPK and Phonebook. [SETTINGS PAGE DEFINITIONS]
Added ability to dial the digits faster when using MPK as Dial DTMF. [SETTINGS PAGE
DEFINITIONS]
Added support to play short reminder beep when performing auto answer. [SETTINGS PAGE
DEFINITIONS]
FIRMWARE VERSION 1.0.4.10
Added option to show account name only and not the User ID on the LCD screen for GXP2130/2140.
[ACCOUNTS PAGE DEFINITIONS]
Added option for adding Auth Header on initial REGISTER. [ACCOUNTS PAGE DEFINITIONS]
Added BroadSoft Network Directories features.[SETTINGS PAGE DEFINITIONS]
Added Web UI option for downloading Language XML file. [MAINTENANCE PAGE DEFINITIONS]
Added Web UI option for auto language download. [MAINTENANCE PAGE DEFINITIONS]
Added Multicast paging support. [SETTINGS PAGE DEFINITIONS]
Added packet capture support. [MAINTENANCE PAGE DEFINITIONS]
Added phonebook entry sorting option. [PHONEBOOK PAGE DEFINITIONS]
FIRMWARE VERSION 1.0.3.9
Added PhonePower special feature. [ACCOUNTS PAGE DEFINITIONS]
Added BroadSoft IM&P features.[PHONEBOOK PAGE DEFINITIONS]
Added Screensaver options to LCD under PreferenceAppearance.[CONFIGURATION VIA
KEYPAD]
Added Web UI option to select default search mode for phonebook. [CONFIGURATION VIA KEYPAD]
Added Second dial tone support. [SETTINGS PAGE DEFINITIONS]
Added Input character selection window. [CONFIGURATION VIA KEYPAD]
Added BLF server support.[ACCOUNTS PAGE DEFINITIONS]
FIRMWARE VERSION 1.0.2.9
Add Bluetooth hands free mode.[BLUETOOTH]
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Added Configuration file upload support via Web UI. [MAINTENANCE PAGE DEFINITIONS]
Add Screen saver support. [SETTINGS PAGE DEFINITIONS]
Add Wallpaper support. [WALLPAPER]
Add the support of STAR key keypad lock feature. [MAINTENANCE PAGE DEFINITIONS]
Add the support of Configuration via Keypad Menu. [MAINTENANCE PAGE DEFINITIONS]
Add Keypad shortcut to reboot and provisioning. [SHORTCUT OF UPGRADE AND PROVISION VIA
KEYPAD MENU]
GXP2130
FIRMWARE VERSION 1.0.1.19
This is the initial version.
GXP2140/GXP2160
FIRMWARE VERSION 1.0.1.6
Added Local group and BroadSoft phonebook in phonebook support. [MAINTENANCE PAGE
DEFINITIONS]
Added Instant message. [CONFIGURATION VIA KEYPAD]
Added BroadSoft shared call appearance support. [ACCOUNTS PAGE DEFINITIONS]
Added BroadSoft call center support. [ACCOUNTS PAGE DEFINITIONS]
Added Eventlist BLF update support for BroadSoft. [ACCOUNTS PAGE DEFINITIONS]
FIRMWARE VERSION 1.0.0.17
This is the initial version.
GXP2170
FIRMWARE VERSION 1.0.6.2
This is the initial version.
GXP2130/GXP2140/GXP2160/GXP2170
ADMINISTRATION GUIDE
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WELCOME
Thank you for purchasing Grandstream GXP2130/GXP2140/GXP2160/GXP2170 Enterprise IP Phone.
GXP2130/GXP2140/GXP2160/GXP2170 is a state-of-the-art enterprise grade IP phone. GXP2170
features 12 dual-color line keys(can be digitally programmed as up to 48 provisionable BLF/fast-dial keys).
GXP2140/GXP2160/GXP2170 features 4.3 inch TFT Color LCD, 5 programmable context-sensitive soft
keys, dual Gigabit network ports, integrated PoE and Bluetooth, 5-way conference, and Electronic Hook
Switch (EHS). GXP2130 supports 2.8 inch TFT Color LCD, 4 programmable context-sensitive soft keys,
4-way voice conference and EHS with Plantronics headsets. Also, this series can support up to 3 lines for
GXP2130, 4 lines for GXP2140 and 6 lines for GXP2160 and GXP2170. The
GXP2130/GXP2140/GXP2160/GXP2170 delivers superior HD audio quality, rich and leading edge
telephony features, personalized information and customizable application service, automated
provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with
most 3rd party SIP devices and leading SIP/NGN/IMS platforms. The GXP2130/GXP2160/GXP2170
supports presence and Busy Lamp Field (BLF) in the Multi-Purpose Keys as well. The GXP2140/GXP2170
is expandable with one to 4 expansion modules. The GXP2130/GXP2140/GXP2160/GXP2170 is the
perfect choice for enterprise users looking for a high quality, feature rich multi-line executive IP phone with
advanced functionalities and performance.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXP2130/GXP2140/GXP2160/GXP2170 as it may
cause damage to the products and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
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FEATURE HIGHLIGHTS
GXP2130
3 lines
2.8 inch (320x240) TFT color LCD
4 programmable soft keys
Bluetooth V2.1 (GXP2130v2 only)
8 programmable Multi-Purpose Keys
4-way conference
GXP2140
4 lines
4.3 inch (480x272) TFT color LCD
5 programmable soft keys
Bluetooth V2.1
5-way conference
Expansion board
GXP2160
6 lines
4.3 inch (480x272) TFT color LCD
5 programmable soft keys
Bluetooth V2.1
5-way conference
24 programmable Multi-Purpose Keys
GXP2170
6 lines
4.3 inch (480x272) TFT color LCD
5 programmable soft keys
Bluetooth V2.1
5-way conference
12 dual-color line keys that can be digitally
programmed as up to 48 provisionable
BLF/fast-dial keys
Table 1: GXP2130/GXP2140/GXP2160/GXP2170 FEATURES IN A GLANCE
PRODUCT OVERVIEW
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ADMINISTRATION GUIDE
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Features
GXP2130
GXP2140
GXP2160
GXP2170
LCD Display
320x240
480 x 272
480 x 272
480 x 272
LCD Backlight
Yes
Yes
Yes
Yes
Number of
Lines
3 4 6
6
Programmable
Hard Keys
8
N/A
24
12
Programmable
Soft Keys
4 5 5
5
Extension
Module
N/A
Yes,
up to 4 EXT Boards
N/A
Yes,
up to 4 EXT Boards
Table 2: GXP2130/GXP2140/GXP2160/GXP2170 COMPARISON GUIDE
GXP2130/GXP2140/GXP2160/GXP2170
ADMINISTRATION GUIDE
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GXP2130/GXP2140/GXP2160/GXP2170 TECHNICAL SPECIFICATIONS
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE,
LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
2.8 inch (320x240) TFT color LCD
Bluetooth
Yes, Bluetooth V2.1 (GXP2130v2 only, GXP2130v1 does not support Bluetooth)
Feature Keys
3 line keys with up to 3 SIP accounts, 8 speed-dial/BLF extension keys with
dual-color LED, 4 programmable context sensitive softkeys, 5 navigation/menu
keys, 11 dedicated function keys for: MESSAGE (with LED indicator),
PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE,
SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
Voice Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), in-band and
out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets)，USB
Telephony Features
Hold, transfer, forward, 4-way conference, call park, call pickup,
shared-call-appearance (SCA), bridged-line-appearance (BLA), downloadable
phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, hot desking, personalized music ringtones and music on hold,
server redundancy and fail-over
Sample Applications
Weather, currency, news
GMI available for advanced custom application development
HD audio
Yes, both on handset and speakerphone
Base Stand
Yes, allow 2 angle positions
Wall Mountable
Yes
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML configuration file
Power & Green
Universal power adapter included:
Table 3: GXP2130 TECHNICAL SPECIFICATIONS
GXP2130/GXP2140/GXP2160/GXP2170
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Energy Efficiency
Input: 100-240VAC; Output: +12VDC, 0.5A (6W)
Integrated PoE (Power-over-Ethernet) 802.3af, Class 2
Physical
Dimension: 193mm (W) x 211mm (L) x 85 mm (H);
Unit weight: 0.81kg ; Package weight: 1.44kg
Temperature and
Humidity
0 ~ 40ºC (32 ~ 104ºF ), 10 ~ 90% (non-condensing)
Package Content
GXP2130 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance
FCC Part 15 ClassB, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1 RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE,
LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
4.3 inch (480x272) TFT color LCD
Bluetooth
Yes, Bluetooth V2.1
Feature Keys
4 line keys with up to 4 SIP accounts, 5 programmable context sensitive softkeys,
5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED
indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET,
MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL
Voice Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), in-band and
out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension
module port
Telephony Features
Hold, transfer, forward, 5-way conference, call park, call pickup,
shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable
phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, hot desking, personalized music ringtones and music on hold,
server redundancy and fail-over
Sample Applications
Weather, currency, news
GMI available for advanced custom application development
HD audio
Yes, both on handset and speakerphone
Extension Module
Yes, can power up up to 4 GXP2200EXT modules which features a 128x384
graphic LCD, 20 quick-dial/BLF keys which dual-color LED, 2 navigation keys,
and less than 1.2W power consumption per unit.
Base Stand / Wall
Yes, allow 2 angle positions
Table 4: GXP2140 TECHNICAL SPECIFICATIONS
GXP2130/GXP2140/GXP2160/GXP2170
ADMINISTRATION GUIDE
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Mountable
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included:
Input:100-240V; Output: +12V, 1.0A ;
Integrated Power-over-Ethernet (802.3af)
Max power consumption: 6W (without GXP2200EXT), 10W(with 4 cascaded
GXP2200EXTs )
Physical
Dimention: 228mm (W) x 206mm (L) x 46.5mm (H);
Unit weight: 0.98kg; Package weight: 1.55kg
Temperature and
Humidity
0 ~ 40ºC (32 ~ 104ºF ), 10 ~ 90% (non-condensing)
Package Content
GXP2140 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance
FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2,
EN61000-3-3, EN 60950-1, EN62479, AS/NZS CISPR 22 Class B, AS/NZS
CISPR 24, RoHS; UL 60950 (power adapter)
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE,
LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
4.3 inch (480x272) TFT color LCD
Bluetooth
Yes, Bluetooth V2.1
Feature Keys
6 line keys with up to 6 SIP accounts, 24 speed-dial/BLF extension keys with
dual-color LED, 5 programmable context sensitive softkeys, 5 navigation/menu
keys, 11 dedicated function keys for : MESSAGE (with LED indicator),
PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE,
SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
Voice Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), in-band and
out-of-band DTMF (in audio, RFC2833, SIP INFO)
Table 5: GXP2160 TECHNICAL SPECIFICATIONS
GXP2130/GXP2140/GXP2160/GXP2170
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Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB
Telephony Features
Hold, transfer, forward, 5-way conference, call park, call pickup,
shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable
phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, hot desking, personalized music ringtones and music on hold,
server redundancy and fail-over
Sample Applications
Weather, currency, news
GMI available for advanced custom application development
HD audio
Yes, both on handset and speakerphone
Base Stand
Yes, allow 2 angle positions
Wall Mountable
Yes
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input:100-240V ; Output: +12V, 1A ;
Integrated Power-over-Ethernet (802.3af)
Max power consumption:6W
Physical
Dimention: 275.5mm (W) x 206mm (L) x 46.5mm (H);
Unit weight: 0.98kg; Package weight: 1.62kg
Temperature and
Humidity
0 ~ 40ºC (32 ~ 104ºF ), 10 ~ 90% (non-condensing)
Package Content
GXP2160 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance
FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2,
EN61000-3-3, EN 60950-1, EN62479, AS/NZS CISPR 22 Class B, AS/NZS
CISPR 24, RoHS; UL 60950 (power adapter)
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE,
LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Table 6: GXP2170 TECHNICAL SPECIFICATIONS
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Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
4.3 inch (480x272) TFT color LCD
Bluetooth
Yes, Bluetooth V2.1
Feature Keys
12 line keys with up to 6 SIP accounts or 48 provisionable BLF/fast-dial keys, 5
programmable context sensitive softkeys, 5 navigation/menu keys, 11 dedicated
function keys for: MESSAGE (with LED indicator), PHONEBOOK, TRANSFER,
CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE,
VOL+, VOL
Voice Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), in-band and
out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension
module port
Telephony Features
Hold, transfer, forward, 5-way conference, call park, call pickup,
shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable
phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, hot desking, personalized music ringtones and music on hold,
server redundancy and fail-over
Sample Applications
Weather, currency, news
GMI available for advanced custom application development
HD audio
Yes, both on handset and speakerphone
Extension Module
Yes, can power up up to 4 GXP2200EXT modules which features a 128x384
graphic LCD, 20 quick-dial/BLF keys which dual-color LED, 2 navigation keys,
and less than 1.2W power consumption per unit.
Base Stand / Wall
Mountable
Yes, allow 2 angle positions
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included:
Input:100-240V; Output: +12V, 1.0A ;
Integrated Power-over-Ethernet (802.3af)
Max power consumption: 6W (without GXP2200EXT), 10W(with 4 cascaded
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GXP2200EXTs )
Physical
Dimention: 228mm (W) x 206mm (L) x 46.5mm (H);
Unit weight: 0.98kg; Package weight: 1.55kg
Temperature and
Humidity
0 ~ 40ºC (32 ~ 104ºF ), 10 ~ 90% (non-condensing)
Package Content
GXP2140 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance
FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2,
EN61000-3-3, EN 60950-1, EN62479, AS/NZS CISPR 22 Class B, AS/NZS
CISPR 24, RoHS; UL 60950 (power adapter)
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CONFIGURATION GUIDE
Call History
Displays Local call logs:
All Calls/Answered Calls/Dialed Calls/Missed Calls/Transferred Calls
Status
Displays account status, network status, software version number and Hardware
Account status.
Network status.
The GXP2130/GXP2140/GXP2160/GXP2170 can be configured via two ways:
LCD Configuration Menu using the phone's keypad;
Web GUI embedded on the phone using PC's web browser.
CONFIGURATION VIA KEYPAD
To configure the LCD menu using phone's keypad, follow the instructions below:
Enter MENU options. When the phone is in idle, press the round MENU button to enter the
configuration menu;
Navigate in the menu options. Press the arrow keys up/down/left/right to navigate in the menu
options;
Enter/Confirm selection. Press the round MENU button or “Select” soft key to enter the selected
option;
Exit. Press “Exit” soft key to exit to the previous menu;
Return to Home page.
In the Main menu, press Home soft key to return home screen;
In sub menu, press and hold “Exit” soft key until the Exit soft key changes to Home soft key, then
release the soft key.
The phone automatically exits MENU mode with an incoming call, when the phone is off hook or the
MENU mode if left idle for more than 60 seconds.
When the phone is in idle, pressing the UP navigation key can see phone’s IP address.
The MENU options are listed in the following table.
Table 7: CONFIGURATION MENU
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Press to enter the sub menu for MAC address, IP setting information
(DHCP/Static IP/PPPoE), IPv4 address, IPv6 address, Subnet Mask, Gateway
and DNS server.
System Information
Press to enter the sub menu for Hardware version, P/N number. Boot, Core,
Base, Prog version and IP Geographic Information.
Contacts
Contacts sub menu includes the following options:
Local Phonebook
Local Group
LDAP Directory
Contacts sub menu is for Local Phonebook, Local Group, LDAP Directory and
Broadsoft Phonebooks. User could configure phonebooks/groups/LDAP options
here, download phonebook XML to the phone and search phonebook/LDAP
directory.
Messages
Message sub menu include the following options:
Instant Message
Displays received instant messages;
Voice Mails
Displays voicemail message information in the format below: new
messages/all messages (urgent messages/all urgent messages).
Preference
Preference sub menu includes the following options:
Do Not Disturb
Enables/disables Do Not Disturb on the phone.
Star Key Lock
Turns on/off keypad lock feature and configures keypad lock password. The
default keypad lock password is null. If user enabled Star Key lock without
configuring password, user can unlock keypad by holding * key 4 seconds and
pressing “OK” button.
Sounds
o Ring Tone
Configures different ring tones for incoming call.
o Ring Volume
Adjusts ring volume by pressing left/right arrow key.
Appearance
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o Active LCD Brightness
Adjusts active LCD brightness by pressing left/right arrow key
o Idle LCD Brightness
Adjusts idle LCD brightness by pressing left/right arrow key
o Screensaver
Enable/Disable Screensaver
o Screensaver Timeout
Configures the minutes of idle before the screensaver activates.
Valid range is 3 to 6.
Language and Input
o Display Language
Selects the language to be displayed on the phone's LCD. Users
could select Automatic for local language based on IP location if
available. By default, it is Auto.
o Default Input Selection
Selects the Input mode from Multi-Tap and Shiftable. By default,
it is Multi-Tap.
Multi-Tap: User may tap the same key multiple times to switch to
the desired character.
Shiftable: After pressing the number button, user will see the IDs
of the characters that matching to the button. User can select the
desired character by entering the corresponding ID on keypad.
Date Time
o Allow DHCP Option 42 to override NTP server
o Allow DHCP Option 2 to override Time Zone setting
o Time Settings
It is used to configure date and time on the phone.
Search Mode
Specifies the phonebook search mode to QuickMatch or ExactMatch. By
default, it is QuickMatch.
Phone
Phone sub menu includes the following options:
SIP
Configures SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID, SIP
Password, SIP Transport and Audio information to register SIP account on the
phone.
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Call Features
Configures call forward features for Forward All, Forward Busy, Forward No
Answer and No Answer Timeout.
System
System sub menu includes the following options:
Network
o IP Setting
Selects IP mode (DHCP/Static IP/PPPoE); Configures PPPoE
account ID and password; Configures static IP address, Netmask,
Gateway, DNS Server 1 and DNS Server 2.
o 802.1X
Enables/Disables 802.1X mode; Configures 802.1x identity and
MD5 password.
o Layer 2 QoS
Configures 802.1Q/VLAN Tag and priority value. Select “Reset
Vlan Config” to reset VLAN configuration.
Bluetooth Settings(2013v2/GXP2140/GXP2160 only)
o Bluetooth Status
Displays the status of Bluetooth
o Bluetooth MAC
Displays the GXP phone’s MAC address
o Power
Turns on/off the Bluetooth feature.
o Handsfree Mode
Enable/Disable Handsfree mode
o Bluetooth Name
Specifies GXP phone name when discovered by other Bluetooth
devices.
o Start Scan
Starts to scan other Bluetooth devices around the phone. If found,
user could press “Pair” soft key, and enter Pin code to pair to other
Bluetooth devices.
Upgrade
o Firmware Server
Configures firmware server for upgrading the phone.
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o Config Server
Configures config server for provisioning the phone.
o Upgrade Via
Specifies upgrade/provisioning via TFTP/HTTP/HTTPS.
o Start Provison
Starts Provision immediately.
Language Download
o Auto Language Download
o Language Download
Factory Functions
o Diagnostic Mode
All LEDs will light up. All keys’ name will display in red on LCD
screen before diagnosing. Press any key on the keypad to
diagnose the key’s function. When done, the key’s name will
display in blue on LCD. Lift and put back the handset to exit
diagnostic mode.
o Audio Loopback
Speak to the phone using speaker/handset/headset. If you can
hear your voice, your audio is working fine. Press “Exit” soft key to
exit audio loopback mode.
o LCD on/off
Selects this option to turn off LCD. Press any button to turn on
LCD.
o LCD Diagnostic
Enters this option and press Left/Right Navigation key to do LCD
Diagnostic. Press “Exit” soft key to quite.
o Certificate Verification
This is used to validate certificate chain for the server’s certificate.
UCM Detect
Detect/connect UCM server to process auto-provision. Manually input the
IP and port of the UCM server phone wants to bind with; Or select from the
available UCM server in network.
Operations
o Factory Reset
It is used to restore the phone to factory default settings.
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Reboot
Reboots the phone.
The following picture shows the keypad MENU configuration flow:
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Call History
Status
Contacts
Messages
Preference
Phone
System
Reboot
MENU
Account Status
Network Status
System information
SIP
Call Features
Network
Bluetooth(GXP2140/60 only)
Upgrade
Language Download
Factory Functions
UCM Detect
Factory Reset
Local Phonebook
Local Group
LDAP Directory
Do Not Disturb
Star Key Lock
Sounds
Appearance
Language and Input
Date Time
Search Mode
Instant Messages
Voice Mails
Ring Tone
Ring Volume
Enable/Disable
Password
Active LCD Brightness
Idle LCD Brightness
Screensaver
Screensaver Timeout
Bluetooth status
Bluetooth MAC
Power
Handsfree Mode
Bluetooth Name
Start Scan
Firmware Server
Config Server
Upgrade via
Start Provision
IP Settings
802.1X
Layer 2 QoS
Diagnostic Mode
Audio Loopback
LCD on/off
LCD Diagnostic
Certificate Verification
Local CallLog
Display Language
Default Input Selection
Figure 1: Keypad MENU Configuration
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