Grandstream Networks GXP1780, GXP1782 User Manual

Grandstream Networks, Inc.
GXP1760 & GXP1780/82 - Small Business IP Phones Administration Guide
GXP17xx Administration Guide
GXP17xx Administration Guide
GXP17xx Administration Guide
GXP17xx Administration Guide
GXP17xx Administration Guide
GXP17xx Administration Guide
GXP17xx Administration Guide
GXP17xx Administration Guide
GXP17xx Administration Guide
GXP1760
6 lines 200*80-pixel backlit LCD display 4 XML programmable soft keys 9 Dedicated function Keys 4-way conference
GXP1780 GXP1782
8 lines 200*80-pixel backlit LCD display 4 XML programmable soft keys 9 Dedicated function Keys 5-way conference
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS(A record,
SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP,
TR-069, 802.1x, TLS, SRTP, IPV6
Network Interface
Dual switched auto-sensing 10/100 Mbps Ethernet ports with integrated PoE
Graphic Display
200*80 pixel backlit LCD display
GXP17xx Administration Guide
Features Keys
6 line keys with up to 3 SIP accounts, 4 XML programmable context sensitive
softkeys, 5 navigation/menu keys, 11 dedicated function keys for : MESSAGE(with
LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET,
MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
Voice Codecs
Support for G.729A/B, G.711µ/a-law, G.726, G.722(wide-band), G.723, ILBC, in-band and out-of-band DTMF(in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets),
Telephony Features
Hold, transfer, forward, 4-way conference, call park, call pickup, shared-call-appearance(SCA)/bridged-line-appearance(BLA), downloadable
phonebook(XML, LDAP, up to 2000 items), call waiting, call log(up to 500 records),
XML customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible
dial plan, hot desking, personalized music ringtones and music on hold, server
redundancy and fail-over
HD Audio
Yes, HD handset and speakerphone with support for wideband audio
Base Stand
Yes, 2 angle positions available, Wall Mountable(optional)
QoS
Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control
Multi-Language
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
Chinese, Korean, Japanese
Upgrade/Provisioning
Firmware upgrade via TFTP / HTTP / HTTPS, mass provisioning using TR-069 or AES encrypted XML configuration file.
Power & Green
Energy Efficiency
Universal power adapter included: Input:100-240V; Output: +5V, 1A ; Integrated Power-over-Ethernet(802.3af) Max power consumption : 5W
Physical
Dimension: 231mm(W) x 167mm(L) x 86mm(H) Unit weight: 0.925kg. Package weight: 1.55kg
Temperature and
Humidity
Operation: 0°C to 40°CStorage: -10°C to 60°C Humidity: 10 to 90% Non-condensing
Package Content
GXP1760 phone, handset with cord, base stand, universal power supply, network
cable, Quick Installation Guide, GPL license
Compliance
FCC: Part 15 (CFR 47) Class B CE: EN55022 Class B; EN55024 Class B; EN61000-3-2; EN61000-3-3;
EN60950-1
RCM: AS/ACIF S004; AS/NZS CISPR22/24; ASs/NZS 60950.1
GXP17xx Administration Guide
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS(A record,
SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP,
TR-069, 802.1x, TLS, SRTP, IPV6
Network Interface
Dual switched Ethernet ports with integrated PoE. Auto-sensing 10/100Mbps (GXP1780), 10/100/1000Mbps (GXP1782)
Graphic Display
200*80 pixel backlit LCD display
Features Keys
8 line keys with up to 4 SIP accounts, 4 XML programmable context sensitive
softkeys, 5 navigation/menu keys, 11 dedicated function keys for : MESSAGE(with
LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET,
MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
Voice Codecs
Support for G.729A/B, G.711µ/a-law, G.726, G.722(wide-band), G.723, ILBC, in-band and out-of-band DTMF(in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets),
Telephony Features
Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance(SCA)/bridged-line-appearance(BLA), downloadable
phonebook(XML, LDAP, up to 2000 items), call waiting, call log(up to 500 records),
XML customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible
dial plan, hot desking, personalized music ringtones and music on hold, server
redundancy and fail-over
HD Audio
Yes, HD handset and speakerphone with support for wideband audio
Base Stand
Yes, 2 angle positions available, Wall Mountable(optional)
QoS
Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control
Multi-Language
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
Chinese, Korean, Japanese
Upgrade/Provisioning
Firmware upgrade via TFTP / HTTP / HTTPS, mass provisioning using TR-069 or AES encrypted XML configuration file.
Power & Green
Energy Efficiency
Universal power adapter included: Input:100-240V; Output: +5V, 1A ; Integrated Power-over-Ethernet(802.3af) Max power consumption : 5W
Physical
Dimension: 231mm(W) x 167mm(L) x 86mm(H) Unit weight: 0.925kg. Package weight: 1.55kg
GXP17xx Administration Guide
Temperature and
Humidity
Operation: 0°C to 40°CStorage: -10°C to 60°C Humidity: 10 to 90% Non-condensing
Package Content
GXP1780/GXP1782 phone, handset with cord, base stand, universal power
supply, network cable, Quick Installation Guide, GPL license
Compliance
FCC: Part 15 (CFR 47) Class B CE: EN55022 Class B; EN55024 Class B; EN61000-3-2; EN61000-3-3;
EN60950-1
RCM: AS/ACIF S004; AS/NZS CISPR22/24; ASs/NZS 60950.1
GXP17xx Administration Guide
Call History
Displays Local call logs:
All Calls/Answered Calls/Dialed Calls/Missed Calls/Transferred Calls
Status
Displays account status, network status, software version number and Hardware
Account status. Network status.
Press to enter the sub menu for MAC address, IP setting information
(DHCP/Static IP/PPPoE), IPv4 address, IPv6 address, Subnet Mask, Gateway
and DNS server.
GXP17xx Administration Guide
System Information
Press to enter the sub menu for Hardware version, P/N number. Boot, Core,
Base, Prog version and IP Geographic Information.
Contacts
Contacts sub menu includes the following options:
Local Phonebook Local Group LDAP Directory
Contacts sub menu is for Local Phonebook, Local Group, LDAP Directory and
Broadsoft Phonebooks. User could configure phonebooks/groups/LDAP options
here, download phonebook XML to the phone and search phonebook/LDAP
directory.
Messages
Message sub menu include the following options:
Instant Message
Displays received instant messages;
Voice Mails
Displays voicemail message information in the format below: new
messages/all messages (urgent messages/all urgent messages).
Preference
Preference sub menu includes the following options: Do Not Disturb
Enables/disables Do Not Disturb on the phone.
Star Key Lock
Turns on/off keypad lock feature and configures keypad lock password. The
default keypad lock password is null. If user enabled Star Key lock without
configuring password, user can unlock keypad by holding * key 4 seconds and
pressing “OK” button.
Sounds
o Ring Tone
Configures different ring tones for incoming call.
o Ring Volume
Adjusts ring volume by pressing left/right arrow key.
Appearance
o Active LCD Brightness
Adjusts active LCD brightness by pressing left/right arrow key
o Idle LCD Brightness
GXP17xx Administration Guide
Adjusts idle LCD brightness by pressing left/right arrow key
o Screensaver
Enable/Disable Screensaver
o Screensaver Timeout
Configures the minutes of idle before the screensaver activates.
Valid range is 3 to 6.
Language and Input
o Display Language
Selects the language to be displayed on the phone's LCD. Users
could select Automatic for local language based on IP location if
available. By default, it is Auto.
o Default Input Selection
Selects the Input mode from Multi-Tap and Shiftable. By default, it is Multi-Tap.
Multi-Tap: User may tap the same key multiple times to switch to the desired character.
Shiftable: After pressing the number button, user will see the IDs
of the characters that matching to the button. User can select the
desired character by entering the corresponding ID on keypad.
Date Time
o Allow DHCP Option 42 to override NTP server o Allow DHCP Option 2 to override Time Zone setting o Time Settings
It is used to configure date and time on the phone.
Search Mode
Specifies the phonebook search mode to QuickMatch or ExactMatch. By
default, it is QuickMatch.
Phone
Phone sub menu includes the following options: SIP
Configures SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID, SIP
Password, SIP Transport and Audio information to register SIP account on the
phone.
Call Features
Configures call forward features for Forward All, Forward Busy, Forward No
Answer and No Answer Timeout.
GXP17xx Administration Guide
System
System sub menu includes the following options: Network
o IP Setting
Selects IP mode (DHCP/Static IP/PPPoE); Configures PPPoE
account ID and password; Configures static IP address, Netmask,
Gateway, DNS Server 1 and DNS Server 2.
o 802.1X
Enables/Disables 802.1X mode; Configures 802.1x identity and
MD5 password.
o Layer 2 QoS
Configures 802.1Q/VLAN Tag and priority value. Select “Reset
Vlan Config” to reset VLAN configuration.
Upgrade
o Firmware Server
Configures firmware server for upgrading the phone.
o Config Server
Configures config server for provisioning the phone.
o Upgrade Via
Specifies upgrade/provisioning via TFTP/HTTP/HTTPS.
o Start Provison
Starts Provision immediately.
Language Download
o Auto Language Download o Language Download
Factory Functions
o Diagnostic Mode
All LEDs will light up. All keys’ name will display in red on LCD
screen before diagnosing. Press any key on the keypad to
diagnose the key’s function. When done, the key’s name will
display in blue on LCD. Lift and put back the handset to exit
diagnostic mode.
o Audio Loopback
Speak to the phone using speaker/handset/headset. If you can
hear your voice, your audio is working fine. Press “Exit” soft key to
exit audio loopback mode.
o LCD on/off
GXP17xx Administration Guide
Selects this option to turn off LCD. Press any button to turn on
LCD.
o LCD Diagnostic
Enters this option and press Left/Right Navigation key to do LCD
Diagnostic. Press “Exit” soft key to quite.
o Certificate Verification
This is used to validate certificate chain for the server’s certificate.
UCM Detect
Detect/connect UCM server to process auto-provision. Manually input the
IP and port of the UCM server phone wants to bind with; Or select from the
available UCM server in network.
Operations
o Factory Reset
It is used to restore the phone to factory default settings.
Reboot
Reboots the phone.
GXP17xx Administration Guide
Call History
Reboot
Account Status
System Status
SIP Call Features
Network
Factory Reset
Local Phonebook
Broadsoft Phonebook
Do Not Disturb
Star key Lock
Instant Messages Voice Mails
Ring Tone Ring Volume
Enable/Disable
Password
Active LCD Brightness
Screensaver Timeout
Firmware Server
Start Provision
Internet Protocol
Diagnostic Mode
Certificate Verification
Local Call Log Broadsoft Call Log
Display Language Default Input Selection
GXP17xx Administration Guide
User Level
Password
Web Pages Allowed
End User Level
123
Only Status and Maintenance
Administrator Level
admin
All pages
GXP17xx Administration Guide
Status Account Status
Account
Account index. For GXP1760: up to 3 SIP accounts For GXP1780: up to 4 SIP accounts For GXP1782: up to 4 SIP accounts
SIP User ID
Displays the configured SIP User ID for the account.
SIP Server
Displays the configured SIP Server address, URL or IP address, and port of
the SIP server.
SIP Registration
Displays SIP registration status for the SIP account, it will display Yes/No with
Green/Red background.
Status Network Status
MAC Address
Global unique ID of device, in HEX format. The MAC address will be used for
provisioning and can be found on the label coming with original box and on the
label located on the back of the device.
IP Setting
Configured address type: DHCP, Static IP or PPPoE.
IPv4 Address
Displays the IPv4 address obtained on the phone.
IPv6 Address
Displays the IPv6 address obtained on the phone.
Subnet Mask
Displays the subnet mask obtained on the phone.
Gateway
Displays the gateway address obtained on the phone.
DNS Server 1
Displays the DNS server address 1 obtained on the phone.
DNS Server 2
Displays the DNS server address 2 obtained on the phone.
GXP17xx Administration Guide
PPPoE Link Up
PPPoE connection status.
NAT Type
Displays the type of NAT connection used by the phone.
NAT Traversal
Displays the status of NAT connection for each account on the phone.
Status System Info
Product Model
Product model of the phone.
Part Number
Product part number.
Software Version
Boot: boot version number; Core: core version number; Base: base version number; Prog: program version number. This is the main firmware release number,
which is always used for identifying the software system of the phone;
Locale: locale version number; Recovery: recovery version number.
IP Geographic
Information
City: displaying phone location; Language: displaying language; Time Zone: displaying time zone;
System Up Time
System up time since the last reboot.
System Time
Current system time on the phone system.
Service Status
GUI and Phone service status.
Core Dump
Core dump file that could be downloaded for troubleshooting purpose.
Account x General Settings
Account Active
Indicates whether the account is active. The default setting is "Yes".
Account Name
Configures the name associated with each account to be displayed on the
LCD.
SIP Server
Specifies the URL or IP address, and port of the SIP server. This should be
provided by VoIP service providers (ITSP).
Secondary SIP Server
Specifies the URL or IP address, and port of the SIP server. This will be used
when the primary SIP server fails.
Outbound Proxy
Configures the IP address or the domain name of the primary outbound
proxy, media gateway or session border controller. It's used by the phone for
firewall or NAT penetration in different network environments. If a symmetric
NAT is detected, STUN will not work and only an outbound proxy can provide
a solution
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