Grandstream Networks GXP1628 User Manual
Grandstream Networks, Inc.
GXP1610/GXP1620/GXP1625/GXP1628
IP Small Business IP Phone
Administration Guide
GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide
GXP1610/GXP1620/GXP1625/GXP1628
Administration Guide
Page 1 of 47
GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide
Index
DOCUMENT PURPOSE ............................................................................. 5
GUI INTERFACE EXAMPLES .................................................................... 6
GNU GPL INFORMATION .......................................................................... 7
CHANGE LOG ........................................................................................... 8
FIRMWARE VERSION 1.0.1.4 .............................................................................................................. 8
WELCOME ................................................................................................. 9
PRODUCT OVERVIEW ............................................................................ 11
FEATURE HIGHTLIGHTS ................................................................................................................... 11
GXP1610/GXP1620/GXP1625/GXP1628 TECHNICAL SPECIFICATIONS ....................................... 11
CONFIGURATION GUIDE ........................................................................ 15
CONFIGURATION VIA KEYPAD ......................................................................................................... 15
CONFIGURATION VIA WEB BROWSER ........................................................................................... 19
DEFINITIONS ...................................................................................................................................... 20
STATUS PAGE DEFINATIONS .................................................................................................... 20
ACCOUNT PAGE DEFINATIONS ................................................................................................ 21
SETTINGS PAGE DEFINATIONS ................................................................................................ 27
NETWORK PAGE DEFINITIONS ................................................................................................. 33
MAINTENANCE PAGE DEFINITIONS ......................................................................................... 34
PHONEBOOK PAGE DEFINITIONS ............................................................................................ 37
NAT SETTINGS ................................................................................................................................... 38
WEATHER UPDATE ............................................................................................................................ 39
PUBLIC MODE .................................................................................................................................... 40
EDITING CONTACTS AND CLICK-TO-DIAL ...................................................................................... 40
SAVING THE CONFIGURATION CHANGES...................................................................................... 42
REBOOTING FROM REMOTE LOCATIONS ...................................................................................... 42
UPGRADING AND PROVISIONING ........................................................ 43
UPGRAGE VIA KEYPAD MENU ......................................................................................................... 43
UPGRAGE VIA WEB GUI .................................................................................................................... 43
NO LOCAL TFTP/HTTP SERVERS .................................................................................................... 44
GXP1610/GXP1620/GXP1625/GXP1628
Administration Guide
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CONFIGURATION FILE DOWNLOAD ................................................................................................ 44
RESTORE FACTORY DEFAULT SETTINGS ........................................... 46
EXPERIENCING THE GXP1610/GXP1620/GXP1625/GXP1628 ............. 47
GXP1610/GXP1620/GXP1625/GXP1628
Administration Guide
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Table of Tables
GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide
Table 1: GXP1610 Technical Specifications ................................................................................................ 11
Table 2: GXP1620/GXP1625 Technical Specifications ............................................................................... 12
Table 3: GXP1628 Technical Specifications ................................................................................................ 13
Table 4: GXP1610/GXP1620/GXP1625/GXP1628 Menu Options ............................................................. 15
GXP1610/GXP1620/GXP1625/GXP1628
Administration Guide
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Table of Figures
GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide
Figure 1: Keypad MENU Flow .................................................................................................................... 18
Figure 2: Web Service ................................................................................................................................. 39
Figure 3: Web GUI- Phonebook->Contacts ................................................................................................ 41
Figure 4: Click-to-Dial .................................................................................................................................. 42
GXP1610/GXP1620/GXP1625/GXP1628
Administration Guide
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DOCUMENT PURPOSE
This document describes how to configure GXP1610/GXP1620/GXP1625/GXP1628 features via phone’s
LCD menu and Web GUI menu. The intended audiences of this document are phone administrators. To
learn the basic functions of GXP1610/GXP1620/GXP1625/GXP1628, please visit
http://www.grandstream.com/support to download the latest “GXP1610/GXP1620/GXP1625/GXP1628
User Guide”.
GXP1610/GXP1620/GXP1625/GXP1628
Administration Guide
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GUI INTERFACE EXAMPLES
http://www.grandstream.com/products/gxp_series/general/documents/gxp1610_1620_1625_gui.zip
1. Screenshot of Login Page
2. Screenshots of Status Pages
3. Screenshots of Accounts Pages
4. Screenshots of Settings Pages
5. Screenshots of Network Pages
6. Screenshots of Maintenance Pages
7. Screenshots of Phonebook Pages
GXP1610/GXP1620/GXP1625/GXP1628
Administration Guide
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GNU GPL INFORMATION
GXP1610/GXP1620/GXP1625/GXP1628 firmware contains third-party software licensed under the GNU
General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please
see the GNU General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl.
GXP1610/GXP1620/GXP1625/GXP1628
Administration Guide
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CHANGE LOG
This section documents significant changes from previous versions of user manuals for
GXP1610/GXP1620/GXP1625/GXP1628. Only major new features or major document updates are listed
here.
FIRMWARE VERSION 1.0.1.4
This is the initial version.
GXP1610/GXP1620/GXP1625/GXP1628
Administration Guide
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WELCOME
Thank you for purchasing Grandstream Small Business IP phoneGXP1610/GXP1620/GXP1625/
GXP1628.It is a next generation small-to-medium business IP phone: the GXP1620/GXP1625 features 2
lines with2 SIP accounts, superior HD wideband audio, 132 x 48backlit graphical LCD; the GXP1610
supports 2 lines with 1 SIP account, 132 x 48 graphical LCD. The
GXP1610/GXP1620/GXP1625/GXP1628 delivers rich features of 3 XML programmable context-sensitive
soft keys, dual network ports with PoE (GXP1625/GXP1628 only), EHS (Electronic Hook-Switch) with
Plantronics headsets, and 3-way conference, superb full-duplex hands-free speakerphone with advanced
acoustic echo cancellation, advanced security protection for privacy, and compatible with Grandstream
UCM Features. It is a perfect choice for small-to-medium businesses looking for a high quality, feature
rich IP phone with affordable cost.
GXP1610/GXP1620/GXP1625/GXP1628
Administration Guide
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Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXP1610/GXP1620/GXP1625/GXP1628 as it may
cause damage to the products and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc is not permitted.
FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
GXP1610/GXP1620/GXP1625/GXP1628
Administration Guide
Page 11 of 47
PRODUCT OVERVIEW
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP,
ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP,
STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP
Network Interfaces
Dual switched auto-sensing 10/ 100 Mbps Ethernetports
Graphic Display
132*48 LCD display
Feature Keys
2 line keys with dual-color LED and 1 SIP account.3 XML programmable
context sensitive soft keys. 5 (navigation, menu) keys. 13 dedicated
function keys for PAGE/INTERCOM, PHONEBOOK, MESSAGE, HOME,
HOLD, RECORD, MUTE, HEADSET, TRANSFER,CONFERENCE, SEND
and REDIAL, SPEAKERPHONE, VOLUME
Voice Codecs
Support for G.711µ/a, G.722 (wide-band), G.723(pending),G.726-32,
G.729 A/B, iLBC(pending),Opus (pending) , in-band and out-of-band
DTMF (In audio, RFC2833, SIP INFO)
Telephony Features
Hold, transfer, forward (unconditional/no-answer/busy), 3-way conference,
call park/pickup, downloadable phone book (XML, LDAP,up to 500 items),
call waiting, call history(up to 500 records), off-hook auto dial, auto
FEATURE HIGHTLIGHTS
132*48 pixel backlit graphical LCD display (GXP1610 doesn’t support backlit)
2 dual-color line keys, 3 XML programmable context-sensitive soft keys, 3-way conference, 8 BLF
keys (GXP1628 only)
HD wideband audio(GXP1620/GXP1625/GXP1628 only), superb full-duplex hands-free
speakerphone with advanced acoustic echo cancellation and excellent double-talk performance
Large phonebook (up to 500 contacts) and call history (up to 200 records)
Automated personal information service (e.g., local weather, etc), personalized music ring
tone/ring back tone, flexible customizable screen content & format using XML, and advanced
Web and enterprise applications, local weather service.
2 dual switched 10/100 Mbps ports, integrated PoE (GXP1625/GXP1628 only)
Automated provisioning using TR-069 or encrypted XML configuration file, SRTP and TLS for
advanced security protection, 802.1x for media access control
Perfectly compatible with Grandstream UCM Features
Innovative UI design (easy and useable multi-language support )
Use with Grandstream’s UCM6100 series IP PBX appliance for Zero-Config provisioning, 1-touch
call recording and more
GXP1610/GXP1620/GXP1625/GXP1628 TECHNICAL SPECIFICATIONS
Table 1: GXP1610 Technical Specifications
GXP1610/GXP1620/GXP1625/GXP1628
Administration Guide
Page 12 of 47
answer, click-to-dial, flexible dial plan, hot desking, personalized music
ringtones, server redundancy & fail-over
Headset Jack
RJ9 headset jack (allowing EHS with Plantronics headsets)
Base Stand
Yes, allow 2 angle positions available, Wall Mountable
QoS
Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level access control, MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP,
HTTPS, 802.1x media access control
Multi-language
English, German, Italian, French, Spanish, Portuguese, Russian,
Croatian, simplified and traditional Chinese, Korean, Japanese, and more
Upgrade/Provisioning
Firmware upgrade via TFTP / HTTP / HTTPS, mass provisioning using
TR-069 or AES encrypted XML configuration file
Power & Green Energy
Efficiency
Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA
Temperature and
Humidity
Operation: 0°C to 40°C
Storage: -10°C to 60°C
Humidity: 10％ to 90% Non-condensing
Physical
Dimension:209mm（L）x 184.5mm（W）x 76.2mm（H） (with handset)
Unit Weight: 0.74kg Package Weight: 1.1kg
Package Content
GXP1610 phone, handset with cord, base stand, universal power supply,
network cable, Quick Installation Guide, brochure, GPL license
Compliance
FCC: Part 15 (CFR 47) Class B
CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3,
EN60950-1
RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS
60950.1
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP,
ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP,
STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP
Network Interfaces
Dual switched 10/ 100 Mbps ports, integrated PoE (GXP1625 only)
Graphical Display
132*48 pixel backlit graphical LCD display
Feature Keys
2 line keys with dual-color LED and 2 SIP account. 3 XML programmable
context sensitive soft keys. 5 (navigation, menu) keys. 13 dedicated
function keys for MUTE, HEADSET, TRANSFER, CONFERENCE, SEND
and REDIAL, SPEAKERPHONE, VOLUME, PHONEBOOK, MESSAGE,
HOLD, PAGE/INTERCOM, RECORD, HOME
Voice Codecs
Support for G.711µ/a, G.722 (wide-band), G.723 (pending), G.726-32,
G.729 A/B, iLBC (pending), Opus (pending), in-band and out-of-band
DTMF (In audio, RFC2833, SIP INFO)
Telephony Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup,
3-way conference, shared-call-appearance (SCA) / bridged-line-
appearance (BLA), downloadable phone book (XML, LDAP, up to 500
items), call waiting, call history (up to 500 records), off-hook auto dial,
auto answer, click-to-dial, flexible dial plan, hot desking, personalized
music ringtones, server redundancy & fail-over.
Headset Jack
RJ9 headset jack (allowing EHS with Plantronics headsets)
HD Audio
Yes, HD handset and speakerphone with support for wideband audio
Base Stand
Yes, 2 angle positions available, Wall Mountable
QoS
Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
Table 2: GXP1620/GXP1625 Technical Specifications
GXP1610/GXP1620/GXP1625/GXP1628
Administration Guide
Page 13 of 47
Security
User and administrator level access control, MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP,
HTTPS, 802.1x media access control
Multi-language
English, German, Italian, French, Spanish, Portuguese, Russian,
Croatian, simplified and traditional Chinese, Korean, Japanese, and more
Upgrade/Provisioning
Firmware upgrade via TFTP / HTTP / HTTPS, mass provisioning using
TR-069 or AES encrypted XML configuration file
Power & Green Energy
Efficiency
Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA
PoE IEEE802.3 af Class 2, 3.84W-6.49W(GXP1625 only)
Temperature and
Humidity
Operation: 0°C to 40°C
Storage: -10°C to 60°C
Humidity: 10％ to 90% Non-condensing
Physical
Dimension: 209mm（L）x 184.5mm（W）x 76.2mm（H） (with handset)
Unit Weight: 0.73kg Package Weight: 1.1kg
Package Content
GXP1620/GXP1625 phone, handset with cord, base stand, universal
power supply, network cable, Quick Installation Guide, brochure, GPL
license
Compliance
FCC: Part 15 (CFR 47) Class B
CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3,
EN60950-1
RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS
60950.1
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP,
ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP,
STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports,, integrated
PoE
Graphical Display
132 x 48 backlit graphical LCD display
Feature Keys
2 line keys with dual-color LED and 2 SIP account. 3 XML programmable
context sensitive soft keys. 5 (navigation, menu) keys. 8 BLF keys. 13
dedicated function keys for MUTE, HEADSET, TRANSFER,
CONFERENCE, SEND and REDIAL, SPEAKERPHONE, VOLUME,
PHONEBOOK, MESSAGE, HOLD, PAGE/INTERCOM, RECORD,
HOME
Voice Codecs
Support for G.711µ/a, G.722 (wide-band), G.723 (pending), G.726-32,
G.729 A/B, iLBC (pending), Opus (pending), in-band and out-of-band
DTMF (In audio, RFC2833, SIP INFO)
Telephony Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup,
3-way conference, shared-call-appearance (SCA) / bridged-line-
appearance (BLA), downloadable phone book (XML, LDAP, up to 500
items), call waiting, call history (up to 500 records), off-hook auto dial,
auto answer, click-to-dial, flexible dial plan, hot desking, personalized
music ringtones, server redundancy & fail-over.
Headset Jack
RJ9 headset jack (allowing EHS with Plantronics headsets)
HD Audio
Yes, HD handset and speakerphone with support for wideband audio
Table 3: GXP1628 Technical Specifications
GXP1610/GXP1620/GXP1625/GXP1628
Administration Guide
Page 14 of 47
Base Stand
Yes, 2 angle positions available, Wall Mountable
QoS
Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level access control, MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP,
HTTPS, 802.1x media access control
Multi-language
English, German, Italian, French, Spanish, Portuguese, Russian,
Croatian, simplified and traditional Chinese, Korean, Japanese, and more
Upgrade/Provisioning
Firmware upgrade via TFTP / HTTP / HTTPS, mass provisioning using
TR-069 or AES encrypted XML configuration file
Power & Green Energy
Efficiency
Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA
PoE IEEE802.3 af Class 2, 3.84W-6.49W(GXP1625/GXP1628 only)
Temperature and
Humidity
Operation: 0°C to 40°C
Storage: -10°C to 60°C
Humidity: 10％ to 90% Non-condensing
Physical
Dimension: 220.5mm (L) x 192.5mm (W) x 76.0mm (H) (with handset)
Unit weight: 0.8kg; Package weight: 1.2kg
Package Content
GXP1628 phone, handset with cord, base stand, universal power supply,
network cable, Quick Installation Guide, brochure, GPL license, BLF label
cards
Compliance
FCC: Part 15 (CFR 47) Class B
CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3,
EN60950-1
RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS
60950.1
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