Grandstream Networks GXP1620, GXP1625 User Manual

Grandstream Networks, Inc.

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GXP1610/GXP1620/GXP1625

IP Small Business IP Phone

User Guide

GXP1610/GXP1620/GXP1625 USER GUIDE

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

Firmware Version 1.0.0.35

GXP1610/GXP1620/GXP1625

User Guide

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GXP1610/GXP1620/GXP1625 User Guide

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Index

DOCUMENT PURPOSE................................................................................. 7

GNU GPL INFORMATION ............................................................................. 8

WELCOME ...................................................................................................... 9

PRODUCT OVERVIEW ................................................................................ 11

FEATURE HIGHTLIGHTS .......................................................................................................... 11

GXP1610/GXP1620/GXP1625 TECHNICAL SPECIF ICATIONS.................................................... 11

INSTALLATION ............................................................................................. 15

EQUIPMENT PACKAGING......................................................................................................... 15

CONNECTING YOUR PHONE ................................................................................................... 15

SAFETY COMP LIANCES ........................................................................................................... 16

WARRANTY .............................................................................................................................. 16

GETTING TO KNOW GXP1610/GXP1620/GXP1625 ................................ 17

IDLE SCREEN........................................................................................................................... 17

USING THE KEYPAD................................................................................................................. 19

MAKING PHONE CALLS ........................................................................................................... 21

HANDSET, SPEAKER AND HEADSET MODE................................................................ ...... 21

SIP ACCOUNTS AND LINES ................................................................ ............................... 21

COMPLETING CALLS ................................ ................................................................ ......... 21

MAKING CALLS USING IP ADDRESSES ............................................................................. 23

ANSWERING PHONE CALLS .................................................................................................... 25

RECEIVING CALLS................................ ............................................................................. 25

DO NOT DISTURB .............................................................................................................. 25

DURING A PHONE CA LL ........................................................................................................... 25

CALL RECORDING ............................................................................................................. 25

CALL WAITING/CALL HOLD................................................................................................ 26

MUTE ................................ ................................................................ ................................. 26

CALL TRANSFER ............................................................................................................... 26

3-WAY CONFERENCING .................................................................................................... 27

VOICE MESSAGES (MESSAGE WAITING INDICATOR)....................................................... 29

VOICEMAIL ................................................................................................ ........................ 29

SHARED CALL APPEARANCE (SCA).................................................................................. 30

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CALL FEATURES ...................................................................................................................... 30

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CONNECTING TO DEVICES....................................................................... 33

EHS HEADSE T ......................................................................................................................... 33

RESTORE FACTORY DEFAULT SETTINGS ............................................. 35

EXPERIENCING THE GXP1610/GXP1620/GXP1625 ............................... 37

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Table of Tables

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GXP1610/GXP1620/GXP1625 User Guide

Table 1: GXP1610 Technical Specifications ........................................................................................ 11

Table 2: GXP1620/GXP1625 Technical Specifications ......................................................................... 12

Table 3: GXP1610/GXP1620/GXP1625 Equipm ent Packaging ............................................................ 15

Table 4: GXP1610/GXP1620/GXP1625 Connectors ............................................................................ 15

Table 5: LCD DISPLAY DEFINITIONS ................................................................................................ 17

Table 6: GXP1610/GXP1620/GXP1625 LCD Icons ............................................................................. 18

Table 7: GXP1610/GXP1620/GXP1625 Front View Definitions ............................................................ 19

Table 8: GXP1610/GXP1620/GXP1625 Call Features ......................................................................... 30

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Table of Figures

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GXP1610/GXP1620/GXP1625 User Guide

Figure 1: GXP1610/GXP1620/GXP1625 Back View ............................................................................ 15

Figure 2: GXP16XX Idle Screen......................................................................................................... 17

Figure 3: GXP1610/GXP1620/GXP1625 Front Vie w ........................................................................... 19

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DOCUMENT PURPOSE

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This User Guide describes the basic concept and tasks necessary to use and configure your

GXP1610/GXP1620/GXP1625. This document covers the topics of phone installation, making basic calls

and usi ng basic call features. To l earn the advanced features and configurations, please visit

http://www.grandstream.com/support to download the latest "GXP1610/GXP1620/G XP1625

Administration Guide".

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GNU GPL INFORMATION

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GXP1610/GXP1620/GXP1625 firmware contains third-party software licensed under the GNU General

Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the

GNU General Public License (GPL) for the exact terms and conditions of the license.

Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:

http://www.grandstream.com/support/faq/gnu_gpl.

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WELCOME

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Thank you for purchasing Grandstream Small Business IP phone G XP1610/GXP1620/GXP 1625. It is a

next generation small-to-medium business IP phone: the G XP1620/GXP 1625 features 2 lines with 2 SIP

accounts, superior HD wideband audio, 132 x 48 backlit graphical LCD; the G XP1610 supports 2 lines

with 1 SIP account, 132 x 48 graphical LCD. The GXP1610/GXP1620/G XP1625 delivers rich features of

3 XML programmable context-sensitive soft keys, dual network ports with PoE (GXP 1625 only), EHS

(Electronic Hook-Switch) with Plantronics h eadsets, and 3-way conference, superb full-duplex hands-free

speakerphone with advanced acoustic echo cancellation, advanced security protection for privacy, and

compatible with Grandstream UCM Features. It is a perfect choice for small-to-medium b usinesses

looking for a high quality, feature rich IP phone with affordable cost.

Caution:

Changes or modificatio ns to this product not expressly approved by Grandstream, or operation of this

product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

Warning:

Please do not use a different power adaptor with the GXP 1610/GXP1620/G XP1625 as it may cause

damage to the products and void the manufacturer warranty.

This document is subject to change without notice. The latest electronic ve rsion of this user manual is

available for download here:

http://www.grandstream.com/support

Reproduction o r transmittal of the entire or any part, in any form or by any means, electronic or print, for

any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

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FCC Caution:

Any Changes or modificatio ns not expressly approved by the party responsible for co mpliance could void

the user's authority to operate the equipment.

This device compli es with part 15 of the FCC Rules. Operation is subject to the following two conditions :

(1) This device may not cause harmful interference, and (2 ) this device must accept any interference

received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to c omply with the limits for a Class B digital device,

pursuant to part 15 of t he F CC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment ge nerates, uses and can radiate radio

frequency energy and, if not installed and us ed in accordance with the instructions, may cause h armful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installati on. If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is encouraged to try to co rrect the

interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

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PRODUCT OVERVIEW

Protocols/Standards

SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/ HTTPS, ARP/RARP,
ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TF TP, NTP,
STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP

Network Interfaces

Dual switched auto-sensing 10/ 100 Mbps Ethernet ports

Graphic Display

132*48 LCD display

Feature Keys

2 line keys with dual-color LED and 1 SIP account. 3 XML programmable
context sensiti ve soft keys. 5 (navigation, m enu) keys. 13 dedicated
function keys for PAGE/INTERCOM, PHONEBOOK, MESSAGE, HOME,
HOLD, RECORD, MUTE, HEADSET, TRANSFE R, CONFERE NCE,
SEND and REDIAL, SPEAKERPHONE, VOLUME

Voice Codecs

Support for G.711µ/a, G.722 (wide -band), G.723 (pending), G.726-32,
G.729 A/B, ILBC (pending), Opus (pending) , in-band and out-of-band
DTMF (In audio, RFC2833, SIP INFO)

Telephony Features

Hold, transfer, forward (unconditional/no -answer/busy), 3-way conference,
call park/pickup, downloadable phone book (XML, LDAP, up to 500
items), call waiting, call history (up to 200 records), off -hook auto dial,
auto answer, click-to-dial, flexible dial plan, hot desking, personalized
music ringtones, server redundancy & fail-over

Headset Jack

RJ9 headset jack (allowing EHS with Plantronics headsets)

Base Stand

Yes, allow 2 angle positions available, Wall Mountable

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FEATURE HIGHTLIGHTS

 132*48 pixel backlit graphical LCD display (GXP1610 doesn’t support backlit)

 2 dual-color line keys, 3 XML programmable context-sensitive soft keys, 3-way conference

 HD wideband a udio(GXP1620/GXP1625 only), superb full-duplex hands-free speakerphone with

advanced acoustic echo cancellation and excellent double-talk performance

 Large phonebook (up to 500 contacts) and call history (up to 200 records)

 Automated personal information service (e.g., local weather, etc), personalized music ring

tone/ring back tone, flexible customizable screen content & format usin g XML, and advanced

Web and enterprise applications, local weather service.

 2 dual switched 10/100 Mbps ports, integrated PoE (GXP1625 only)

 Automated provisioning usin g TR-069 or encrypte d XML configuration file, SRTP and TLS for

advanced security protection, 802.1x for media access control

 Perfectly compatible with Grandstream UCM Features

 Innovative UI design(easy and useable multi-language support )

 Use with Grandstream’s UCM61xx series IP PB X appliance for Zero-Config provisioning, 1-touch

call recording and more

GXP1610/GXP1620/GXP1625 TECHNICAL SPECIFICATIONS

Table 1: GXP1610 Technical Specifications

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QoS

Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS

Security

User a nd administrator level access control, MD5 and M D5-s ess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP,
HTTPS, 802.1x media access control

Multi-language

English, German, Italian, French, Spanish, Portuguese, Russian,
Croatian, simplified and traditional Chinese, Korean, Japanese, and more

Upgrade/Provisioning

Firmware upgrade via TFTP / HTTP / HTTPS, mass provisioning using
TR-069 or AES encrypted XML configuration file

Power & Green Energy
Efficiency

Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600m A

Temperature and
Humidity

Operation: 0°C to 40°C
Storage: -10°C to 60°C

Humidity: 10％ to 90% Non-condensing

Physical

Dimension: 209mm（L）x 184.5mm（W）x 76.2mm（H） (with handset)

Unit Weight: 0.74kg Package Weight: 1.1kg

Package Content

GXP1610 phone, handset with cord, base stand, universal power supply,
network cable, Quick Installation Guide, brochure, GPL license

Compliance

FCC: Part 15 (CFR 47) Class B
CE : EN55022 Class B, EN55024, EN61000 -3-2, EN61000-3-3,
EN60950-1
RCM: AS/ACIF S004; AS/NZS CISP R22/24; AS/NZS 60950; AS/NZS

60950.1

Protocols/Standards

SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RA RP,
ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TF TP, NTP,
STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP

Network Interfaces

Dual switched 10/ 100 Mbps ports, integrated PoE (GXP1625 only)

Graphical Display

132*48 pixel backlit graphical LCD display

Feature Keys

2 line keys with dual-color LED and 2 SIP account. 3 XML programmable
context sensiti ve soft keys. 5 (navigation, m enu) keys. 13 dedicated
function keys for MUTE, HEADSET, TRANSFER, CONFE RENCE, SEND
and REDIAL, SPEAKERPHONE, VOLUME, PHONEBOOK, MESSAGE,
HOLD, PAGE/INTERCOM, RECORD, HOME

Voice Codecs

Support for G.711µ/a, G.722 (wide -band), G.723 (pending), G.726-32,
G.729 A/B, Opus (pending), in-band and out-of-band DTMF (In audio,
RFC2833, SIP INFO)

Telephony Features

Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup,
3-way conference, shared-call-appearance (SCA) / bridged -line­appearance (BLA), downloadable phone book (XM L, LDAP, up to 500
items), call waiting, call history (up to 500 records), off-hook auto dial,
auto answer, click-to-dial, flexible dial plan, hot desking, personalized
music ringtones, server redundancy & fail-over.

Headset Jack

RJ9 headset jack (allowing EHS with Plantronics headsets)

HD Audio

Yes, HD handset and speakerphone with support for wideband audio

Base Stand

Yes, 2 angle positions available, Wall Mountable

QoS

Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS

Security

User a nd administrator level access control, MD5 and MD5-s ess based

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Table 2: GXP1620/GXP1625 Technical Specifications