Grandstream Networks GRP2612P User Manual
Grandstream Networks, Inc.
GRP2612/GRP2612P/GRP2612W
GRP2613 & GRP2614
Carrier-Grade IP Phones
Administration Guide
GRP2612
GRP2612P
GRP2612W
GRP2613
GRP2614
GRP26XX Administration Guide
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COPYRIGHT
©2019 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.
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GNU GPL INFORMATION
GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 firmware contains third-party software licensed
under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the
GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/sites/default/files/Resources/grp_gpl_color.tar.gz
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Table of Contents
DOCUMENT PURPOSE ................................................................................................. 8
GUI INTERFACE EXAMPLES ........................................................................................ 9
WELCOME ................................................................................................................... 10
PRODUCT OVERVIEW ................................................................................................ 11
Feature Highlights ................................................................................................................................... 11
GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 Technical Specifications ................................ 11
GETTING STARTED ..................................................................................................... 16
Equipment Packaging.............................................................................................................................. 16
GRP2600 Phone Setup ........................................................................................................................... 17
Using the Phone Stand ........................................................................................................................ 17
Using the Slots for Wall Mounting ........................................................................................................ 17
Connecting the GRP2600 ....................................................................................................................... 18
Configuration via Keypad ........................................................................................................................ 18
Configuration via Web Browser ............................................................................................................... 26
Saving Configuration Changes ................................................................................................................ 27
Rebooting from Remote Locations .......................................................................................................... 27
CONFIGURATION GUIDE ............................................................................................ 28
Definitions ................................................................................................................................................ 28
Status Page Definitions ........................................................................................................................... 28
Account Page Definitions ........................................................................................................................ 30
Settings Page Definitions ........................................................................................................................ 45
Network Page Definitions ........................................................................................................................ 73
Maintenance Page Definitions ................................................................................................................. 78
Directory Page Definitions ....................................................................................................................... 84
BLF LED PATTERNS ................................................................................................... 88
NAT SETTINGS ................................ ................................ ................................ ............ 90
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BLUETOOTH (AVAILABLE ON GRP2614 ONLY) ................................ ....................... 91
PACKET CAPTURE ..................................................................................................... 92
OUTBOUND NOTIFICATION SUPPORT ..................................................................... 93
UPGRADING AND PROVISIONING .......................................................................... 105
Upgrade via Keypad Menu .................................................................................................................... 105
Shortcut of Upgrade and Provision via Keypad Menu .......................................................................... 105
Upgrade via Web GUI ........................................................................................................................... 105
No Local TFTP/FTP/HTTP Servers ....................................................................................................... 106
Configuration File Download ................................................................................................................. 106
No Touch Provisioning ........................................................................................................................... 109
GRP2600 TOOLS ....................................................................................................... 110
RESTORE FACTORY DEFAULT SETTING ................................................................ 111
Restore to factory using hard keys .........................................................................................................111
Restore to factory using LCD menu ...................................................................................................... 112
EXPERIENCING GRP2600 ........................................................................................ 113
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Table of Tables
Table 1: GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 Features in a Glance ........................... 11
Table 2: GRP2612/GRP2612P/GRP2612W Technical Specifications ........................................................ 12
Table 3: GRP2613 Technical Specifications ............................................................................................... 13
Table 4: GRP2614 Technical Specifications ............................................................................................... 14
Table 5: Equipment Packaging ................................................................................................................... 16
Table 6: Configuration Menu ....................................................................................................................... 19
Table 7: Status Page Definitions ................................................................................................................. 28
Table 8: Account Page Definitions .............................................................................................................. 30
Table 9: Settings Page Definitions .............................................................................................................. 45
Table 10: Network Page Definitions ............................................................................................................ 73
Table 11 : Maintenance Page Definitions .................................................................................................... 78
Table 12: BLF LED Patterns........................................................................................................................ 88
Table 13: Action URL - Supported Events ................................................................................................... 93
Table 14: Action URL - Supported Dynamic Variables ................................................................................ 94
Table 15: Action URL Parameters P-values ................................................................................................ 95
Table 16: Action URL – Add Destination Settings ....................................................................................... 97
Table 17: Action URL - Destination P-values .............................................................................................. 97
Table 18: Action URL – Notification Options ............................................................................................... 98
Table 19: Action URL Notification – Events and Dynamic Attributes .......................................................... 99
Table 20: Action URL Notification P-values ............................................................................................... 103
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Table of Figures
Figure 1: GRP2600 Package Content ........................................................................................................ 16
Figure 2: Phone Stand and Mounting Slots on the GRP2600. ................................................................... 17
Figure 3: Tab on the Handset Cradle .......................................................................................................... 17
Figure 4: GRP2600 Back / Side View ......................................................................................................... 18
Figure 5: Packet Capture in Idle ................................................................................................................. 92
Figure 6: Packet Capture when running ..................................................................................................... 92
Figure 7: Action URL Settings Page ............................................................................................................ 94
Figure 8: Action URL Packet ....................................................................................................................... 95
Figure 9: Action URL - Add Destination....................................................................................................... 96
Figure 10: Action URL - Add Notification ..................................................................................................... 98
Figure 11: Config File Download ............................................................................................................... 107
Figure 12: Certificates Files Download ..................................................................................................... 108
Figure 13: GRP2600 tools......................................................................................................................... 110
Figure 14 : Confirmation for Factory Reset ................................................................................................111
Figure 15 : GRP2600 LCD - Confirm Factory Reset ................................................................................ 112
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DOCUMENT PURPOSE
This document describes how to configure GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614
features via phone’s LCD menu and Web GUI menu. The intended audiences of this document are phone
administrators.
To learn the basic functions of GRP2612 / GRP2612P / GRP2612W / GRP2613 / GRP2614, please visit
http://www.grandstream.com/support to download the latest “GRP2612 / GRP2612P / GRP2612W /
GRP2613 / GRP2614 User Guide”.
This guide covers the following topics:
• Product Overview
• Configuration Guide
• Upgrading and Provisioning
• Restore Factory Default Settings
• Experiencing GRP2600
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GUI INTERFACE EXAMPLES
http://www.grandstream.com/sites/default/files/Resources/GRP2600_web_gui.zip
1. Screenshot of Login Page
2. Screenshots of Status Pages
3. Screenshots of Accounts Pages
4. Screenshots of Settings Pages
5. Screenshots of Network Pages
6. Screenshots of Maintenance Pages
7. Screenshots of Phonebook Pages
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WELCOME
Thank you for purchasing Grandstream GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 CarrierGrade IP Phones.
GRP2612/GRP2612P/GRP2612W is featuring 4 dual-color line keys (can be digitally programmed as up to
16 provisionable BLF/fast-dial keys), 2.4” (320x240) TFT color LCD, 4 programmable context-sensitive soft
keys, 100M network ports, integrated PoE (GRP2612P & GRP2612W only), integrated dual-band WiFi
(GRP2612W only), 3-way conference, and Electronic Hook Switch (EHS).
GRP2613 is featuring 6 dual-color line keys (can be digitally programmed as up to 24 provisionable
BLF/fast-dial keys), 2.8” (320x240) TFT color LCD, 4 programmable context-sensitive soft keys, 1000M
network ports, integrated PoE, 3-way conference, and Electronic Hook Switch (EHS).
GRP2614 is featuring 4 dual-color line keys (can be digitally programmed as up to 16 provisionable
BLF/fast-dial keys), 2.8” (320x240) TFT color LCD, 4 programmable context-sensitive soft keys, 2.4”
(320x240) additional screen dedicated to up to 24 multi-purpose keys, 1000M network ports, integrated
PoE, Wi-Fi and Bluetooth support, 3-way conference and Electronic Hook Switch (EHS).
The GRP2600 series deliver superior HD audio quality, rich and leading-edge telephony features, protection
for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms.
GRP2600 series is the perfect choice for enterprise users looking for a high quality, feature rich multi-line
executive IP phone with advanced functionalities and performance.
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PRODUCT OVERVIEW
Feature Highlights
The following table contains the major features of the GRP2600 phones:
Table 1: GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 Features in a Glance
GRP2612
GRP2612P
GRP2612W
4 dual-color line keys that can be digitally
programmed as up to 16 provisionable
BLF/fast-dial keys.
2.4 inch (320x240) TFT color LCD
4 programmable Softkeys
3-way conference
Wi-Fi support (GRP2612W only)
GRP2613
6 dual-color line keys that can be digitally
programmed as up to 24 provisionable
BLF/fast-dial keys.
2.8 inch (320x240) TFT color LCD
4 programmable Softkeys
3-way conference
GRP2614
4 dual-color line keys that can be digitally
programmed as up to 16 provisionable
BLF/fast-dial keys.
2.8 inch (320x240) TFT color LCD
5 programmable Softkeys
Bluetooth V2.1
3-way conference
Wi-Fi support
GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614 Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features, languages and upgrade/provisioning settings for the GRP2600 series.
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Table 2: GRP2612/GRP2612P/GRP2612W Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP,
DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS, NTP,
STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100 Mbps Ethernet ports, with integrated PoE
(only GRP2612P/GRP2612W)
Graphic Display
2.4 inch (320x240) TFT color LCD
Feature Keys
4 line keys with up to 4 SIP accounts, 4 programmable contexts sensitive
Softkeys, 5 navigation/menu keys, 9 dedicated function keys for: MESSAGE (with
LED indicator), TRANSFER, HOLD, HEADSET, MUTE, SEND/REDIAL,
SPEAKERPHONE, VOLUME+, VOLUME-
Voice Codec
Support for G.729A/B, G723.1, G.711µ/a-law, G.726, G.722 (wide-band), ILBC,
OPUS and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets)
Telephony Features
Hold, transfer, forward, 3-way conference, call park, call pickup, shared-call-
appearance (SCA), bridged-line-appearance (BLA), downloadable phonebook
(XML, LDAP, up to 500 items), call waiting, call log (up to 500 records),
customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial
plan, hot desking, personalized music ringtones and music on hold, server
redundancy and fail-over
Sample Applications
Weather
HD audio
Yes, both on handset and full-duplex handsfree speakerphone
Base Stand
Yes, allow 2 angle positions
Wall Mountable
Yes
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning
Firmware upgrade via TFTP/FTP/FTPSHTTP/HTTPS, mass provisioning using
TR-069 or encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input:100-240 VAC; Output: +5VDC, 0.5A;
Integrated Power-over-Ethernet (802.3af)
Temperature and
Humidity
32-104℉ / 0～40℃, 10-90% (non- condensing)
Package Content
GRP2612/GRP2612P/GRP2612W phone, handset with cord, base stand,
universal power supply (except GRP2612P), network cable, Quick Installation
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Guide
Compliance
FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B
Table 3: GRP2613 Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP,
DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS NTP,
STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports with integrated
PoE
Graphic Display
2.8 inch (320x240) TFT color LCD
Feature Keys
4 line keys with up to 4 SIP accounts, 5 navigation/menu keys, 9 dedicated
function keys for: MESSAGE (with LED indicator), TRANSFER, HOLD,
HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME-
Voice Codec
Support for G.723.1, G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), OPUS,
iLBC and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets).
Telephony Features
Hold, transfer, forward, 3-way conference, call park, call pickup, shared-call-
appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook
(XML, LDAP, up to 500 items), call waiting, call log (up to 500 records),
customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial
plan, hot desking, personalized music ringtones and music on hold, server
redundancy and fail-over
Sample Applications
Weather
HD audio
Yes, both on handset and full-duplex handsfree speakerphone
Base Stand
Yes, allow 2 angle positions
Wall Mountable
Yes
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning
Firmware upgrade via TFTP/FTP/FTPS/HTTP/HTTPS, mass provisioning using
TR-069 or encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input:100-240 VAC; Output: +5VDC, 0.5A;
Integrated Power-over-Ethernet (802.3af)
Max power consumption 6W.
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Temperature and
Humidity
32-104℉ / 0～40℃, 10-90% (non- condensing)
Package Content
GRP2613 phone, handset with cord, base stand, universal power supply, network
cable, Quick Installation Guide
Compliance
FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B
Table 4: GRP2614 Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP,
DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS, NTP,
STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports with integrated
PoE
Graphic Display
2.8 inch (320x240) TFT color LCD – 2.4 inch MPK color LCD
Bluetooth
Yes, Bluetooth 5
Wi-Fi
Yes, dual-band
Feature Keys
6 line keys with up to 6 SIP accounts, 24 speed-dial/BLF extension keys with
dual-color LED, 5 programmable contexts sensitive Softkeys, 5 navigation/menu
keys, 11 dedicated function keys for: MESSAGE (with LED indicator),
PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE,
SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME-
Voice Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending)
and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets).
Telephony Features
Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-
appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook
(XML, LDAP, up to 2000 items), call waiting, call log (up to 2000 records),
customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial
plan, Hot Desking, personalized music ringtones and music on hold, server
redundancy and fail-over
Sample Applications
Weather
HD audio
Yes, both on handset and full-duplex handsfree speakerphone
Base Stand
Yes, allow 2 angle positions
Wall Mountable
Yes
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 & MD5-sess based authentication,
AES based secure configuration file, SRTP, TLS, 802.1x media access control
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Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning
Firmware upgrade via TFTP/FTP/FTPS/HTTP/HTTPS, mass provisioning using
TR-069 or encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input:100-240V; Output: +12V, 0.5A;
Integrated Power-over-Ethernet (802.3af)
Max power consumption: 6W
Temperature and
Humidity
32-104℉ / 0～40℃, 10-90% (non- condensing)
Package Content
GRP2614 phone, handset with cord, base stand, universal power supply, network
cable, Quick Installation Guide
Compliance
FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B
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GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and also
information for obtaining the best performance with the GRP2600 phone.
Equipment Packaging
Table 5: Equipment Packaging
Figure 1: GRP2600 Package Content
Note: Check the package before installation. If you find anything missing, contact your system administrator.
GRP2600
• 1 x GRP2600 Main Case.
• 1 x Handset.
• 1 x Phone Stand.
• 1 x Ethernet Cable.
• 1 x Power Adapter.
• 1 x Phone cord.
• 1 x Quick Installation Guide.
• 1 x GPL License.
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GRP2600 Phone Setup
The GRP2600 phones can be installed on the desktop using the phone stand or attached on the wall using
the slots for wall mounting.
Slot for the wall
mount spacers
and phone stand
Figure 2: Phone Stand and Mounting Slots on the GRP2600.
Using the Phone Stand
For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the
phone where there is a slot for the phone stand. (Upper half, bottom part).
Using the Slots for Wall Mounting
1. Attach the wall mount spacers to the slot for wall mount spacers on the back of the phone.
2. Attach the phone to the wall via the wall mount hole.
3. Pull out the tab from the handset cradle (See figure below).
4. Rotate the tab and plug it back into the slot with the extension up to hold the handset while the
phone is mounted on the wall (See figure below).
Figure 3: Tab on the Handset Cradle
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Connecting the GRP2600
To setup the GRP2600, follow the steps below:
1. Connect the handset and main phone case with the phone cord.
2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router)
using the Ethernet cable.
3. Connect the PSU output plug to the power jack on the phone; plug the power adapter into an electrical
outlet. If PoE switch is used in step 2, this step could be skipped.
4. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for the
date/time display to show up.
5. Using the phone embedded web server or keypad configuration menu, you can further configure the
phone using either a static IP or DHCP.
Figure 4: GRP2600 Back / Side View
Configuration via Keypad
To configure the LCD menu using phone’s keypad, follow the instructions below:
• Enter MENU options. When the phone is in idle, press the round MENU button to enter the
configuration menu.
• Navigate in the menu options. Press the arrow keys up/down/left/right to navigate in the menu options.
• Enter/Confirm selection. Press the round MENU button or “Select” Softkey to enter the selected
option.
• Exit. Press “Exit” Softkey to exit to the previous menu.
• Return to Home page.
In the Main menu, press Home Softkey to return home screen.
In sub menu, press and hold “Exit” Softkey until Exit Softkey changes to Home Softkey, then release
the Softkey.
• The phone automatically exits MENU mode with an incoming call, when the phone is off hook or the
MENU mode if left idle for more than 60 seconds.
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• When the phone is in idle, pressing the UP-navigation key can see phone’s IP address, IP setting, MAC
address and software address.
The MENU options are listed in the following table.
Table 6: Configuration Menu
Call History
Displays Local call logs:
All Calls/Answered Calls/Dialed Calls/Missed Calls/Transferred Calls
Status
Displays account status, network status, software version number and Hardware
• Account status.
• Network status.
Press to enter the sub menu for MAC address, IP setting information
(DHCP/Static IP/PPPoE), Ipv4 address, Ipv6 address, Subnet Mask, Gateway
and DNS server.
• System Information
Press to enter the sub menu for Hardware version, P/N number. Boot, Core,
Base, Prog version and IP Geographic Information.
• Provider Status
Shows the provider’s status based on the Special Feature set on each account.
It provides also functions related to that specific provider.
Contacts
Contacts sub menu includes the following options:
• Local Phonebook
• Local Group
• LDAP Directory
Contacts sub menu is for Local Phonebook, Local Group, LDAP Directory and
Broadsoft Phonebooks. User could configure phonebooks/groups/LDAP options
here, download phonebook XML to the phone and search phonebook/LDAP
directory.
Messages
Message sub menu include the following options:
• Instant Message
Displays received instant messages;
• Voice Mails
Displays voicemail message information in the format below: new messages/all
messages (urgent messages/all urgent messages).
Preference
Preference sub menu includes the following options:
• Do Not Disturb
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Enables/disables Do Not Disturb on the phone.
• Keypad Lock
Turns on/off keypad lock feature and configures keypad lock password. The
default keypad lock password is null. If user enabled Star Key lock without
configuring password, user can unlock keypad by holding * key 4 seconds and
pressing “OK” button.
• Sounds
o Ring Tone
Configures different ring tones for incoming call.
o Ring Volume
Adjusts ring volume by pressing left/right arrow key.
• Appearance
o Active LCD Brightness
Adjusts active LCD brightness by pressing left/right arrow key
o Idle LCD Brightness
Adjusts idle LCD brightness by pressing left/right arrow key
o Active LCD Timeout
Adjusts the minute of active backlight timeout.
o Screensaver
Enables/Disables Screensaver
o Screensaver Timeout
Configures the minutes of idle before the screensaver activates.
Valid range is 3 to 6.
• MPK LCD Settings (Available on GRP2614 only)
o MPK LCD Display Order
Choose MPK LCD Display Order whether to be Sequential or
Alternating
o Display Contact on MPK LCD
Enable / Disable Display Contact on MPK Order
• Language and Input
o Display Language
Selects the language to be displayed on the phone’s LCD. Users could
select Automatic for local language based on IP location if available.
By default, it is Auto.
o Default Input Selection
Selects the Input mode from Multi-Tap and Shiftable. By default, it is
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Multi-Tap.
Multi-Tap: User may tap the same key multiple times to switch to the
desired character.
Shiftable: After pressing the number button, user will see the IDs of
the characters that matching to the button. User can select the desired
character by entering the corresponding ID on keypad.
• Date Time
o Allow DHCP Option 42 to override NTP server
o Allow DHCP Option 2 to override Time Zone setting
o Time Settings
It is used to configure date and time on the phone.
• Weather Update
o Enable Weather Update
Choose MPK LCD Display Order whether to be Sequential or
Alternating
o Update Interval
Specifies weather update interval (in minutes). Default value is 15
minutes.
o Degree Unit
Specifies the degree unit for the weather information to display on the
phone. User could choose Fahrenheit, Celsius, or Auto to display the
degree unit. The default setting is “Auto”.
o City Code
Configures weather city code for the phone to look up the weather
information. The default setting is “Automatic” and the weather
information will be obtained based on the IP location of the phone if
available. Otherwise, select the self-defined city code to manually
chose the wanted city.
• Search Mode
Specifies the phonebook search mode to QuickMatch or
ExactMatch. By default, it is QuickMatch.
Phone
Phone sub menu includes the following options:
• SIP
Configures SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID, SIP Password,
SIP Transport and Audio information to register SIP account on the phone.
• Call Features
Configures call forward features for Forward All, Forward Busy, Forward No
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Answer and No Answer Timeout.
System
System sub menu includes the following options:
• Network
o Internet Protocol
Selects Prefer IPv4 / Prefer Ipv6 / IPv4 only or IPv6 only. The default
setting is “Prefer IPv4”.
o IP Setting
Selects IP mode (DHCP/Static IP/PPPoE); Configures PPPoE account
ID and password; Configures static IP address, Netmask, Gateway,
DNS Server 1 and DNS Server 2.
o Wi-Fi Settings (GRP2612W & GRP2614 only)
Enables/disables Wi-Fi, scan available Wi-Fi networks.
o 802.1X
Enables/Disables 802.1X mode; Configures 802.1x identity and MD5
password.
o Layer 2 QoS
Configures 802.1Q/VLAN Tag and priority value. Select “Reset VLAN
Config” to reset VLAN configuration.
• Bluetooth Settings (GRP2614 only)
o Bluetooth Status
Displays the status of Bluetooth
o Bluetooth MAC
Displays the GRP phone’s MAC address
o Power
Turns on/off the Bluetooth feature.
o Handsfree Mode
Enables/Disables Handsfree mode
o Bluetooth Name
Specifies GRP phone name when discovered by other Bluetooth
devices.
o Start Scan
Starts to scan other Bluetooth devices around the phone. If found, user
could press “Pair” Softkey, and enter Pin code to pair to other Bluetooth
devices.
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• Web Access
o Web Access Mode
o HTTP web port
o HTTPs web port
• Upgrade
o Firmware Server
Configures firmware server for upgrading the phone.
o Config Server
Configures config server for provisioning the phone.
o Upgrade Via
Specifies upgrade/provisioning via TFTP/FTP/FTPS/HTTP/HTTPS.
o Start Provision
Starts Provision immediately.
• Language Download
o Auto Language Download
o Language Download
• Factory Functions
o Diagnostic Mode
All LEDs will light up. All keys’ name will display in red on LCD
screen before diagnosing. Press any key on the keypad to
diagnose the key’s function. When done, the key’s name will
display in blue on LCD. Lift and put back the handset to exit
diagnostic mode.
o Audio Loopback
Speak to the phone using speaker/handset/headset. If you can
hear your voice, your audio is working fine. Press “Exit” Softkey
to exit audio loopback mode.
o LCD on/off
Selects this option to turn off LCD. Press any button to turn on
LCD.
o LCD Diagnostic
Enters this option and press Left/Right Navigation key to do LCD
Diagnostic. Press “Exit” Softkey to quit.
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o Certificate Verification
This is used to validate certificate chain for the server’s
certificate.
• UCM Detect
Detect/connect UCM server to process auto-provision. Manually input the IP and
port of the UCM server phone wants to bind with; Or select from the available
UCM server in network.
• Authentication
o Admin Password
This is used to change the admin password for Web UI access.
o End User Password
This is used to change end user password for Web UI access.
o Settings
Turns on/off Test Password Strength feature. This will allow only
passwords with some constraints to ensure better security.
• Operations
o Factory Reset
It is used to restore the phone to factory default settings.
o Ping and Traceroute
It is used to show the route taken by packets across to an URL.
Reboot
Reboots the phone.
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The following picture shows the keypad MENU configuration flow:
Call History
Status
Contacts
Messages
Preference
Phone
System
Reboot
MENU
Account Status
Network Status
System information
Provider Status
SIP
Call Features
Network
Bluetooth (GRP2614 only)
Web Access
Upgrade
Language Download
Factory Functions
UCM Detect
Authentication
Factory Reset
Local Phonebook
Local Group
LDAP Directory
Do Not Disturb
Keypad Lock
Sounds
Appearance
Language and Input
Date Time
Search Mode
Instant Messages
Voice Mails
Ring Tone
Ring Volume
Enable/Disable
Password
Active LCD Brightness
Idle LCD Brightness
Active LCD Timeout
Screensaver
Screensaver Timeout
Bluetooth status
Bluetooth MAC
Power
Handsfree Mode
Bluetooth Name
Start Scan
Firmware Server
Config Server
Upgrade via
Start Provision
Internet Protocol
IP Settings
Preferred DNS Server
DNS Server 1
DNS Servers 2
Wi-Fi Settings
(GRP2612W & GRP2614 only)
802.1X
Layer 2 QoS
Diagnostic Mode
Audio Loopback
LCD on/off
LCD Diagnostic
Local Call Logs
Display Language
Default Input Selection
Web Access Mode
HTTP web port
HTTPS web port
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Configuration via Web Browser
The GRP2612/GRP2612P/GRP2612W, GRP2613, GRP2614 embedded Web server responds to
HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through
a Web browser such as Google Chrome, Mozilla Firefox and Microsoft’s IE. To access the Web GUI:
1. Connect the computer to the same network as the phone.
2. Make sure the phone is turned on and shows its IP address. You may check the IP address by
pressing Up arrow button when phone is at idle state.
3. Open a Web browser on your computer.
4. Enter the phone’s IP address in the address bar of the browser.
5. Enter the administrator’s login and password to access the Web Configuration Menu.
Notes:
• The computer must be connected to the same sub-network as the phone. This can be easily done by
connecting the computer to the same hub or switch as the phone connected to. In absence of a
hub/switch (or free ports on the hub/switch), please connect the computer directly to the PC port on the
back of the phone;
• If the phone is properly connected to a working Internet connection, the IP address of the phone will
display in MENU→Status→Network Status. This address has the format: xxx.xxx.xxx.xxx, where xxx
stands for a number from 0-255. Users will need this number to access the Web GUI. For example, if
the phone has IP address 192.168.40.154, please enter “http://192.168.40.154” in the address bar of
the browser;
• There are two default passwords for the login page:
User Level
User
Password
Web Pages Allowed
End User Level
user
123
Only Status and Basic
Settings
Administrator Level
admin
Random password available
on the sticker at the back of
the unit.
Browse all pages
• When changing any settings, always SUBMIT them by pressing the “Save” or “Save and Apply” button
on the bottom of the page. If the change is saved only but not applied, after making all the changes,
click on the “APPLY” button on top of the page to submit. After submitting the changes in all the Web
GUI pages, reboot the phone to have the changes take effect if necessary (All the options under
“Accounts” page and “Phonebook” page do not require reboot. Most of the options under “Settings”
page do not require reboot).
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Saving Configuration Changes
After users makes changes to the configuration, press the "Save" button will save but not apply the changes
until the "Apply" button on the top of web GUI page is clicked. Or, users could directly press "Save and
Apply" button. We recommend rebooting or powering cycle the phone after applying all the changes.
Rebooting from Remote Locations
Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The
web browser will then display a reboot message. Wait for about 1 minute to log in again.
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CONFIGURATION GUIDE
Definitions
This section describes the options in the phone’s Web GUI. As mentioned, you can log in as an
administrator or an end user.
• Status: Displays the Account status, Network status, and System Info of the phone.
• Account: To configure the SIP account.
• Settings: To configure call features, ring tone, audio control, LCD display, date and time, Web services,
XML applications, programmable keys etc.
• Network: To configure network settings.
• Maintenance: To configure web access, upgrading and provisioning, syslog, language settings, TR-
069, security etc.
• Directory: To manage Phonebook and LDAP.
Status Page Definitions
Table 7: Status Page Definitions
Status → Account Status
Account
Account index.
• For GRP2612/GRP2612P/GRP2612W: up to 4 SIP accounts
• For GRP2613: up to 6 SIP accounts
• For GRP2614: up to 4 SIP accounts
SIP User ID
Displays the configured SIP User ID for the account.
SIP Server
Displays the configured SIP Server address, URL or IP address, and port of
the SIP server.
SIP Registration
Displays SIP registration status for the SIP account, it will display Yes/No
with Green/Red background.
Status → Network Status
MAC Address
Global unique ID of device, in HEX format. The MAC address will be used
for provisioning and can be found on the label coming with original box and
on the label located on the back of the device.
IP Setting
The configured address type: DHCP, Static IP or PPPoE.
Ipv4 Address
The IPv4 address obtained on the phone.
Ipv6 Address
The IPv6 address obtained on the phone.
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OpenVPN® IP
The OpenVPN® IP obtained on the phone.
Subnet Mask
The subnet mask obtained on the phone.
Gateway
The gateway address obtained on the phone.
DNS Server 1
The DNS server address 1 obtained on the phone.
DNS Server 2
The DNS server address 2 obtained on the phone.
PPPoE Link Up
PPPoE connection status.
NAT Type
The type of NAT connection used by the phone.
NAT Traversal
Display the status of NAT connection for each account on the phone.
Status → System Info
Product Model
Product model of the phone.
Part Number
Product part number.
Software Version
• Boot: boot version number;
• Core: core version number;
• Base: base version number;
• Prog: program version number. This is the main firmware release
number, which is always used for identifying the software system of the
phone;
• Locale: locale version number;
• Recovery: recovery version number.
IP Geographic
Information
• City: displaying phone location;
• Language: displaying language;
• Time Zone: displaying time zone;
System Up Time
System up time since the last reboot.
System Time
Current system time on the phone system.
Service Status
GUI and Phone service status.
System Information
Download system information
User Space
Shows the percentage of the user space used and the status of the Database
Core Dump
Shows the status of the core dump and the core dump files generated if any.
It also gives the ability to generate GUI/Phone core dump files manually.
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Status → Programmable Keys Status →Virtual Multi-Purpose Keys
VPKs Status
• Mode
• Account
• Description
• Value
Status → Programmable Keys Status → Multi-Purpose Keys
MPKs Status
• Mode
• Account
• Description
• Value
Status → Programmable Keys Status → Softkeys
Softkeys
• Mode
• Account
• Description
• Value
Account Page Definitions
Table 8: Account Page Definitions
Account x → General Settings
Account Active
This field indicates whether the account is active. The default setting is “Yes”.
Account Name
The name associated with each account to be displayed on the LCD.
SIP Server
The URL or IP address, and port of the SIP server.
This is provided by your VoIP service provider (ITSP).
Secondary SIP Server
The URL or IP address, and port of the SIP server. When configured, phone
will register to both Primary and Secondary SIP Server. If Primary SIP Server
is not reachable then the phone will use Secondary SIP Server for phone
services (including making/receiving calls).
Outbound Proxy
IP address or Domain name of the Primary Outbound Proxy, Media
Gateway, or Session Border Controller. It’s used by the phone for Firewall or
NAT penetration in different network environments.
If a symmetric NAT is detected, STUN will not work and ONLY an Outbound
Proxy can provide a solution.
Backup Outbound
Proxy
IP address or Domain name of the Secondary Outbound Proxy which will be
used when the primary proxy cannot be connected.
BLF Server
Optional server used for SUBSCRIBE requests to indicate other extensions
status on the SIP server.
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