Grandstream GXV3662 HD User Manual
Grandstream Networks, Inc.
GXV3662_HD/GXV3662_FHD
GXV3662_HD/FHD User Manual www.grandstream.com
Firmware Version 1.0.1.68 http://esupport.grandstream.com
TABLE OF CONTENTS
GXV3662_HD/FHD User Manual
WELCOME ..................................................................................................................................................... 4
SAFETY COMPLIANCES .................................................................................................................................. 5
WARRANTY ................................................................................................................................................... 7
PACKAGE CONTENTS ................................................................................................................................. 8
EQUIPMENT PACKAGE CONTENTS .................................................................................................................. 8
PRODUCT OVERVIEW .................................................................................................................................. 9
GXV3662_HD/FHD TOP VIEW ..................................................................................................................... 9
GXV3662_HD/FHD SIDE VIEW .................................................................................................................... 9
GXV3662_HD/FHD BOTTOM VIEW .............................................................................................................. 9
GXV3662_HD/FHD INSIDE CONNECTIONS .................................................................................................. 10
GXV3662_HD/FHD SAMPLE CONNECTION DIAGRAM .................................................................................. 12
GXV3662_HD/FHD KEY FEATURES ........................................................................................................... 13
GXV3662_HD/FHD LENS SPECIFICATION .................................................................................................. 14
INSTALLATION GUIDE ............................................................................................................................... 15
CONNECT YOUR GXV3662_HD/FHD .......................................................................................................... 15
CONFIGURING THE GXV3662_HD/FHD VIA WEB BROWSER ........................................................................ 16
GXV3662_HD/FHD HOME WEB PAGE ....................................................................................................... 19
GXV3662_HD/FHD CONFIGURATION & LANGUAGE PAGE ........................................................................... 20
BASIC SETTINGS EXPLANATION ............................................................................................................. 21
SYSTEM SETTINGS PAGE ............................................................................................................................. 21
VIDEO & AUDIO SETTING PAGE .................................................................................................................... 22
CMOS SETTINGS PAGE .............................................................................................................................. 25
NETWORKING SETTING PAGE ...................................................................................................................... 26
DDNS SETTINGS PAGE ............................................................................................................................... 27
SIP SETTING PAGE ..................................................................................................................................... 28
STATUS PAGE ............................................................................................................................................. 30
ADVANCED SETTINGS EXPLANATION ................................................................................................... 31
USER MANAGEMENT PAGE .......................................................................................................................... 31
MAINTENANCE PAGE ................................................................................................................................... 32
SMTP SETTING PAGE (EMAIL ALARM) ......................................................................................................... 33
FTP SETTINGS PAGE (UPLOAD ALARM) ....................................................................................................... 34
ALARM SERVER SETTINGS PAGE (UPLOAD ALARM TO SUPPORTED VMS OR HTTP SERVER) ......................... 35
ALARM EVENT PAGE ................................................................................................................................... 36
CONNECT ALARM INPUT EQUIPMENT TO THE GXV3662_HD/FHD ................................................................ 37
SET UP ALARM ACTIONS .............................................................................................................................. 37
SET UP ALARM EVENT TIME SCHEDULE ........................................................................................................ 38
HOW TO CONNECT AN ALARM OUTPUT EQUIPMENT TO GXV3662_HD/FHD .................................................. 39
MOTION DETECTION CONFIGURATION PAGE (SET ALARM) ............................................................................ 40
SYSLOG SETTINGS PAGE (TROUBLESHOOTING) ............................................................................................ 42
LIVE STORAGE SETTING PAGE (SD CARD FILE MANAGEMENT) ...................................................................... 43
SOFTWARE UPGRADE .............................................................................................................................. 44
SOFTWARE UPGRADE VIA TTFP, HTTP OR HTTPS ..................................................................................... 44
INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER: .......................................................... 45
CONFIGURATION FILE DOWNLOAD................................................................................................................ 45
RESTORE FACTORY DEFAULT SETTING ............................................................................................... 46
FACTORY RESET .................................................................................................................................... 46
RESET BUTTON ........................................................................................................................................... 46
RESET FROM WEB INTERFACE ..................................................................................................................... 46
IP VIDEO SURVEILLANCE FAQ ................................................................................................................ 47
GXV3662_HD/FHD User Manual www.grandstream.com
Firmware Version 1.0.1.68 http://esupport.grandstream.com
TABLE OF FIGURES
GXV3662_HD/FHD U
IGURE 1: TOP VIEW ....................................................................................................................................................... 9
F
FIGURE 2: SIDE VIEW ...................................................................................................................................................... 9
FIGURE 3: BOTTOM VIEW ................................................................................................................................................ 9
FIGURE 4: CONNECTION DIAGRAM ................................................................................................................................ 12
FIGURE 5: HOME PAGE OF GXV3662_HD/FHD ........................................................................................................... 19
FIGURE 6: SYSTEM SETTINGS PAGE ............................................................................................................................... 21
FIGURE 7: VIDEO & AUDIO SETTINGS PAGE .................................................................................................................. 22
FIGURE 8: VIDEO & AUDIO SETTINGS PAGE .................................................................................................................. 23
FIGURE 9: CMOS SETTINGS PAGE ................................................................................................................................ 25
FIGURE 10: NETWORK SETTING PAGE ........................................................................................................................... 26
FIGURE 11: DDNS SETTING PAGE ................................................................................................................................. 27
FIGURE 12: SIP SETTING PAGE ...................................................................................................................................... 28
FIGURE 13: STATUS PAGE ............................................................................................................................................. 30
FIGURE 14: USER MANAGEMENT PAGE ......................................................................................................................... 31
FIGURE 15: MAINTENANCE PAGE .................................................................................................................................. 32
FIGURE 16: SMTP SETTING PAGE ................................................................................................................................. 33
FIGURE 17: FTP SETTING PAGE..................................................................................................................................... 34
FIGURE 18: ALARM HTTP SERVER SETTING PAGE ....................................................................................................... 35
FIGURE 19: ALARM EVENT SETTING PAGE .................................................................................................................... 36
FIGURE 20: ALARM OUTPUT CONNECTION .................................................................................................................... 39
FIGURE 21: MOTION DETECTION CONFIGURATION PAGE .............................................................................................. 40
FIGURE 22: MOTION DETECTION SCHEDULE CONFIGURATION PAGE ............................................................................ 41
FIGURE 23: SYSLOG CONFIGURATION PAGE .................................................................................................................. 42
FIGURE 24: LIVE STORAGE MANAGEMENT PAGE .......................................................................................................... 43
FIGURE 25: FIRMWARE UPGRADE AND PROVISIONING .................................................................................................. 44
FIGURE 26: FACTORY RESET FROM WEB INTERFACE .................................................................................................... 46
SER MANUAL
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Firmware Version 1.0.1.68 Last Updated: 01/2013
WELCOME
The GXV3662 series is a next generation IP cameras for remote monit oring and survei llance over your
LAN or internet.
The GXV3662 series combines best in class IP video technology and SIP protocols for a robust IP
surveillance solution. The product features H.264 video streams with up to 30 frames per second at 720p
resolution for the GXV3662_HD and up to 30 frames per second at 1080p for the GXV3662_FHD,
delivering rich image clarity at rapid transmission rates. Integrated SIP can pass alarms to the PSTN,
mobile phones, SIP IP phones, SIP videophones and enables 2-way VoIP communication.
The GXV3662 series ensures ease of use, integration and deployment with a multilingual graphical user
interface. The GXV3662 series can be quickly installed and connected to your network and accessed from
anywhere over the internet. Grandstream‘s flexible video management software enables users to monitor
multiple environments in one easy to use application. The intuitive web interface lets users easily access,
manage, view and record live video streams from the device.
The GXV3662 series is a powerful solution for small to medium sized offices, homes and storage facilities
looking to safeguard their valuables.
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Firmware Version 1.0.1.68 Last Updated: 01/2013
Safety Compliances
These instructions are intended to assist users with the operation of the GXV3662_HD/FHD and also to
instruct on how to avoid dangerous situations or damage to the device.
Warnings:
Cautions:
Serious injury or death may be caused if any of the warnings below are neglected.
Injury or damage to the equipment may occur if any of the following caution messages
are neglected.
Warnings Follow these safeguards to prevent
serious injury or death.
Cautions Follow these precautions to
prevent poten ti al in ju ry or material
damage.
Warnings:
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source
with DC 12V according to the IEC60950-1 standard. Please refer to the technical speci fi cation s for
more details.
Do not use a third-party power adapter or power cord
When the device is installed on the wall or ceiling, make sure that it is firmly attached.
Notice：
Make sure that the power supply voltage is correct before using the camera. Do not drop the device or
expose it to physical shock.
Do not expose the device to temperatures outside the range of -30
o
C to +50 oC PSU and PoE mode
when the device is in operation.
Do not expose the device to high electromagnetism radiation.
To avoid heat accumulation, make sure that your operating environment has proper ventilation.
Do not attempt to open, disassemble, or modify the device
A few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their
average life time. The average life time varies from the differences between operating environments and
usage history. Regular maintenance checks are recommended for all users. Please contact your dealer
for more details.
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Note：
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential ins ta llation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenn a.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
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Firmware Version 1.0.1.68 Last Updated: 01/2013
Warranty
If you purchased your GXV3662_HD/FHD from a reseller, please contact the company where you
purchased your device for replacement, repair or refund.
If you purchased the product directly from Grandstream, please contact your Grandstream Sales and
Service Representative for a RMA (Return Materials Authorization) number before you return the
product. Grandstream reserves the right to remedy warranty policy without prior notification.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way ot her than as detailed by this User Manual, could void your manufacturer w arranty.
Please do not use a different pow er adaptor with the GXV3 662_HD/FHD as it may cause damage to the
products and void the manufacturer warranty.
• This document is subject to change without notice. The latest electronic version of this user manual
is available for download at:
http://www.grandstream.com/products/surveillance/gxv3662/documents/gxv3662_userman
ual_english.pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose is not permitted without the express written permission of Grandstream Networks, Inc.
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Firmware Version 1.0.1.68 Last Updated: 01/2013
PACKAGE CONTENTS
Equipment Package Contents
The GXV3662_HD/FHD package contains:
• GXV3662_HD/FHD IP Camera
• 12V DC power Adapter attached to terminal block
• 8-pin terminal block connector – 8-pin connector block for connecting external devices, such as
infrared detector, smoke detector, emergency lights, etc., to Alarm IN and Alarm OUT. You can
also connect microphones and po were d spe akers through the audio in and audio out ports.
• Quick installation guide
• Alignment sticker
• Tool set containing a hex key, 3 plastic anchors and 3 screws
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GXV3662_HD/FHD Top View
PRODUCT OVERVIEW
GXV3662_HD/FHD Side View
GXV3662_HD/FHD Bottom View
Figure 1: Top View
Figure 2: Side View
Figure 3: Bottom View
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GXV3662_HD/FHD Inside connections
Type
Port
Description
GND
OUT
IN+
IN-
IN+
IN-
O+
O-
1. Internal temperature regulator: It adjusts the temperature to ensure the camera works normal under different
weather.
2. SD card slot: SD card slot.
3. Reset: Press the Reset button for 6 seconds to perform a factory reset
4. Alarm/Audio: Note: GXV3662_HD/FHD do not support zoom
Audio Output
AUDIO
Audio Input
Alarm Input
ALARM
Alarm Output
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5. Network: 10/100 Switch LAN port for connecting to Ethernet. The indicator will be
Type
Description
12V
12 V DC input
GND
Ground
steady for connection and flashing for network activity.
6. Power:
7. Lens: For adjusting the lens, unscrew the ho using and adjust the lens
vertically/horizontally. Screw the housing back when adjustment is done.
Note: Looseni ng the screws on both sides of axle might be necessary for
adjusting the lens vertically.
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GXV3662_HD/FHD Sample Connection Diagram
Figure 4: Connection diagram
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GXV3662_HD/FHD Key Features
Model
GXV3662_HD
GXV3662_FHD
Video Compression
H.264, MJPEG
Image Sensor Resolution
1/3”, 1.2 Megapixel CMOS,
1280H x 960V
1/3”, 3.1 Megapixel CMOS,
2048H x 1536V
Image Sensor Sensitivity
Day & night mode, exceptionally low noise levels and lowlight sensitivity. Shutter: 1/10000 – 1/30 second
Lens Type
1/3”, 3.3-12mm, F1.6-F3.2, DC-Iris, Manual focus: 50cm - ∞, H:
89.8°‐ 23.9°, V: 63.6°‐ 17.9°
Operation Mode
Light Sensor, mechanical IR Cut filter, color / black & white
mode
Minimum Illumination
0.05Lux
Responsivity
5.48V/lux-sec (550nm)
1.9V/lux-sec (550nm)
Pixel Dynamic Range
Wide dynamic range of
120dB with SNR
MAX
44dB
Wide dynamic range of
100dB with SNR
MAX
39dB
Supported Maximum Video
Resolution and Frame Rate
1280x960 (30fps)
2048x1536 (15fps)
1920x1080 (30fps)
Video Bit Rate
32 Kbps ~ 8 Mbps, multi-rate for preview & recording
Audio Input & Output
LINE-IN & LINE-OUT
Audio Compression
G.711 U/A, AAC
IRIS Control
DC-IRIS
Alarm Input
Vin≤15V, Iin≤35mA, Normal open
Alarm Output
125VAC/0.5A,30VDC/2A, Normal open
Embedded Analytics
Motion detection (up to 16 target areas)
Pre-/post-alarm Buffer
24MB
Snapshots
Triggered upon events, send via email/FTP
Multi-streaming-rate
Preview & Recording
ePTZ
Yes (at 320x240 resolution)
Security
Video watermark, HTTPS,admin/anonymous
Peripheral Ports
Internal SDHC 2.0 socket
Network Port
10M/100M auto-sensing, RJ45
Network Protocol
TCP/UDP/IP, RTP, RTSP, DHCP, DDNS, HT TP/HTTPS, SMTP,
FTP, NTP
Power over Ethernet (PoE)
IEEE 802.3af class 0
SIP/VoIP Support
Yes, Voice & Video-over-IP
Dimensions (D x H)
153mm x 115m
Weight
1.19 kg
Temperature / Humidity
-30C - +50C (-22F- +122F) for DC and PoE, With heater & fan
Humidity 10-90% RH(non-condensing)
Power Adapter
Output: 12VDC/1A; Input: 100–240VAC, 50–60Hz
Casing
Vandal resistant, weather-proof with IP66 compliance, attachable
to mounting kit of 1.875 diameter
Compliance
FCC, CE, C-tick, IP66
The table below lists the key features the GXV3662_HD/FHD Supports.
Table 1: GXV3662_HD/FHD Technical Specifications
Yes
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GXV3662_HD/FHD Lens Specification
Parameters
GXV3662_HD/FHD
Lens Format
1/3”
Image Sensor
1/3” CMOS
Focal Length
3.3mm – 12mm
Aperture Ratio
F1.6 – F3.2
D:125.7°- 29.9°
IRIS
DC-Iris
Distance
IR CUT Filter
Yes
View Angle
Minimum Object
H: 89.8°-23.9°
V: 63.6°-17.9°
50 cm
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INSTALLATION GUIDE
Minimum Recommended System Requirement
To install GXV36 62_HD/FHD, you have to have a computer, PC recommend. The minimum
recommended PC system requirement listed below:
• Windows 2000, XP, Windows Vista, Windows 7 (32bit or 64bit)
• CPU: Intel Pentium 4 or higher, 2 GHz
• RAM: 1 GB (4 GB recommended for larger systems)
• Support for DirectX 8.0 and above.
.
Connect your GXV3662_HD/FHD
Using the Power adapter as power supply
• Connect an RJ-45 cable to the NETWORK port of the GXV3662_HD/FHD.
• Connect the other end of the RJ-45 cable to your network or PC.
• Connect the power supply to the DC 12V connector block inside the GXV3662_HD/FHD.
• Connect the other end of the power supply to a wall outlet. The POWER LED will turn solid
green.
Using PoE as power supply:
• Connect an RJ-45 to the NETWORK port of the GXV3662_HD/FHD.
• Connect the other end of the RJ-45 cable to a PoE switch. The POWER indicator will turn solid
green
.
NOTE:
If you are going to connect the device to a hub/switch/router, please use a straight-through cable. A
crossover cable should be used if you are going to connect the device directly to a PC.
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Firmware Version 1.0.1.68 Last Updated: 01/2013
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