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GXV3601
User Manual
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Grandstream GXV3601 User Manual

Grandstream Networks, Inc.
GXV3601_HD High Definition IP Camera
GXV3601_HD User Manual www.grandstream.com
Firmware Version 1.0.4.43 http://esupport.grandstream.com
TABLE OF CONTENTS
GXV3601_HD User Manua l
WELCOME.................................................................................................................................................... 4
SAFETY COMPLIANCES ................................................................................................................................. 5
WARRANTY .................................................................................................................................................. 7
CONNECT YOUR GXV3601_HD ................................................................................................................. 8
EQUIPMENT PACKAGE CONTENTS ................................................................................................................. 8
CONNECTING THE GXV3601_HD ................................................................................................................ 8
PRODUCT OVERVIEW ................................................................................................................................ 9
GXV3601_HD CAMERA ............................................................................................................................ 10
GXV3601_HD SPECIFICATIONS ................................................................................................................ 11
GXV3601_HD LENS SPECIFICATIONS ........................................................................................................ 12
INSTALLATION GUIDE ............................................................................................................................. 13
MINIMUM RECOMMENDED COMPUTER SYSTEM REQUIREMENT ..................................................................... 13
CONFIGURE THE GXV3601_HD VIA WEB BROWSER ................................................................................... 13
GXV3601_HD HOME WEB PAGE .............................................................................................................. 18
GXV3601_HD CONFIGURATION & LANGUAGE PAGE .................................................................................. 19
BASIC SETTINGS EXPLANATION ........................................................................................................... 20
SYSTEM SETTINGS PAGE ........................................................................................................................... 20
VIDEO & AUDIO SETTING PAGE .................................................................................................................. 22
NETWORKING SETTING PAGE ..................................................................................................................... 25
WI-FI SETTINGS PAGE ............................................................................................................................... 27
DDNS SETTINGS PAGE ............................................................................................................................. 29
SIP SETTING PAGE .................................................................................................................................... 30
STATUS PAGE ............................................................................................................................................ 33
ADVANCED SETTINGS EXPLANATION .................................................................................................. 34
USER MANAGEMENT PAGE ......................................................................................................................... 34
MAINTENANCE PAGE .................................................................................................................................. 35
SMTP SETTING PAGE (EMAIL ALARM) ........................................................................................................ 36
FTP SETTINGS PAGE (UPLOAD ALARM) ...................................................................................................... 38
PTZ CONTROL SETTINGS PAGE ................................................................................................................. 39
ALARM SERVER SETTINGS PAGE (UPLOAD ALARM TO SUPPORTED VMS OR HTTP SERVER) ........................ 41
ALARM EVENT ........................................................................................................................................... 42
MOTION DETECTION CONFIGURATION PAGE (SET ALARM) ........................................................................... 47
SYSLOG SETTINGS PAGE (TROUBLESHOOTING) .......................................................................................... 49
RECORD SETTINGS PAGE (LOCAL DVR RECORD SCHEDULE) ...................................................................... 50
LIVE STORAGE SETTING PAGE (SD CARD FILE MANAGEMENT) ..................................................................... 51
SOFTWARE UPGRADE ................................................................................................................................ 53
SOFTWARE UPGRADE VIA TTFP, HTTP OR HTTPS .................................................................................... 53
INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER: ........................................................ 54
CONFIGURATION FILE DOWNLOAD .............................................................................................................. 54
RESTORE FACTORY DEFAULT SETTING .............................................................................................. 55
RESET FROM WEB INTERFACE .................................................................................................................... 55
IP SURVEILLANCE FAQ ........................................................................................................................... 56
Firmware Version 1.0.4.43 Last Updated: 08/2013
ABLE OF FIGURES
T
GXV3601_HD U
SER MANUAL
IGURE 1: HOME PAGE OF GXV3601_HD ............................................................................................................. 18
F
FIGURE 2: WEB LANGUAGE SWITCH ...................................................................................................................... 19
FIGURE 3: SYSTEM SETTINGS PAGE ........................................................................................................................ 20
FIGURE 4-1: VIDEO & AUDIO SETTINGS PAGE ........................................................................................................ 22
FIGURE 4-2: VIDEO & AUDIO SETTINGS PAGE ........................................................................................................ 24
FIGURE 5: NETWORKING SETTING PAGE................................................................................................................. 25
FIGURE 6-1: WI-FI NETWORKING SETTING PAGE ................................................................................................... 27
FIGURE 6-2: WI-FI NETWORKING SETTING PAGE ................................................................................................... 28
FIGURE 7: DDNS SETTING PAGE ............................................................................................................................ 29
FIGURE 8-1: SIP SETTING PAGE.............................................................................................................................. 30
FIGURE 8-2: SIP SETTING PAGE.............................................................................................................................. 31
FIGURE 9: STATUS PAGE ......................................................................................................................................... 33
FIGURE 10: USER MANAGEMENT PAGE .................................................................................................................. 34
FIGURE 11: MAINTENANCE PAGE ........................................................................................................................... 35
FIGURE 12: SMTP SETTING PAGE .......................................................................................................................... 36
FIGURE 13: FTP SETTING PAGE .............................................................................................................................. 38
FIGURE 14: FTP SETTING PAGE .............................................................................................................................. 39
FIGURE 15: ALARM HTTP SERVER SETTING PAGE ................................................................................................ 41
FIGURE 16: ALARM EVENT SETTING PAGE ............................................................................................................. 42
FIGURE 17-1: MOTION DETECTION CONFIGURATION PAGE .................................................................................... 47
FIGURE 17-2: MOTION DETECTION SCHEDULE CONFIGURATION PAGE .................................................................. 48
FIGURE 18: SYSLOG SETTING PAGE ........................................................................................................................ 49
FIGURE 19: RECORD TIME SCHEDULE SETTING PAGE ............................................................................................ 50
FIGURE 20: LIVE STORAGE – SD CARD FILE MANAGEMENT PAGE ......................................................................... 51
FIGURE 21: FIRMWARE UPGRADE AND PROVISIONING ........................................................................................... 53
FIGURE 22: FACTORY RESET FROM WEB INTERFACE ............................................................................................. 55
ABLE OF TABLES
T
GXV3601_HD U
SER MANUAL
ABLE 1: GXV3601_HD TECHNICAL SPECIFICATIONS ....................................................................................... 11
T
TABLE 2: GXV3601_HD LENS SPECIFICATIONS ................................................................................................. 12
Firmware Version 1.0.4.43 Last Updated: 08/2013
W
ELCOME
Thank you for purchasing Grandstream’s GXV3601_HD High Definition IP Camera,
The GXV3601_HD is a next generation IP camera for remote monitoring and surveillance LAN or for a robust excellent image clarity (720p) and color fidelity, industry leading SIP/VoIP for 2-way audio and video streaming to smartphones and video phones, integrated PoE, and advanced security protection using strong encryption.
The GXV3601_HD ensures ease of use, integration and deployment with a multilingual user interface. It can be quickly installed and connected to your network anywhere over the internet.
The GXV3601_HD can be managed with GSurf_Pro, Grandstream’s intuitive FREE VMS (video management systems) software that controls up to 36 cameras (*) simultaneously. It is fully compliant with ONVIF standard and offers flexible HTTP API and an SDK for advanced integration.
The GXV3601_HD is a powerful solution for small to medium sized offices, homes and facilities looking to safeguard their
This manual will help you to learn how to operate and manage your GXV3601_HD IP camera and make the best use of it.
internet.
The GXV3601_HD combines best in class IP video technology and SIP protocols
IP
surveillance solution. It features innovative H.264 real-time video compression with
and
accessed from
valuables.
over
your
graphical
storage
Firmware Version 1.0.4.43 Last Updated: 08/2013

Safety Compliances

These instructions are intended to assist users with the operation of the GXV3601_HD and to ins tr uct on how to avoid dangerous situations or damage to the device.
Warning: Serious injury or death may be caused if any of the warnings below are neglected.
Caution: Injury or damage to the equipment may occur if any of the following caution messages
are neglected.
Warning: Follow these safeguards to
Caution: Follow these precautions
to
prevent
prevent
serious injury or
death.
potential injury or
material damage.
Firmware Version 1.0.4.43 Last Updated: 08/2013
Warning:
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power technical cord.
Source with DC 12V according to the IEC60950-1 standard. Please refer to the
specifications for more
When the device installed on the wall or ceiling, make sure that it is firmly
details.
Do not use a third-party power adapter or power
attached.
Notice：
Make sure that the power supply voltage is correct before using the
camera.
• Do not drop the device or expose it to physical
shock.
• Do not expose the device to temperatures outside the range of 0 oC to 45oC
when t
he d
evice is in
• Do not expose the device to damp/wet conditions or high electromagnetism
avoid heat accumulation, make sure that your operating environment has ventilation.
• Do not attempt to open, disassemble, or modify the
operation.
radiation.
proper
device
A few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly to their average lifetime. The average lifetime varies from the differences between
operating
environments and usage history. Regular maintenance checks are recommended for
Please contact your dealer for more
details.
To
according
all
users.
Firmware Version 1.0.4.43 Last Updated: 08/2013

Warranty

If the GXV3601_HD was purchased from a reseller, please contact the company where the device was purchased for replacement, repair or refund.
If the device was purchased directly from Grandstream, please contact our Technical Support Team for a RMA (Return Materials Authorization) number before the product is returned.
Grandstream reserves the right to remedy warranty policy without prior notification.
Caution:
Changes or modificat ions to this product not expressly approved by Grandstrea m, or operation of this product in any way ot her than as detailed by this User Manua l, could void your manufacturer warranty. Please do not use a different power adaptor with the GXV3601_HD as it may cause damage to the products and void the manufacturer warranty.
• This document is subject to change without notice. The latest electronic version of this user manual is available for download at:
http://www.grandstream.com/products/surveillance/GXV3610hd/documents/GXV3601_HD_usermanual_englis h.pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permi ss ion of G rands tream Networks, Inc.
Firmware Version 1.0.4.43 Last Updated: 08/2013

CONNECT YOUR GXV3601_HD

Equipment Package Contents

The GXV3601_HD package contains:
• GXV3601_HD IP Camera
• 12V DC Universal Power Adaptor
• 6-pin terminal block connector: 6-pin connector block for connecting external
such as infrared detector, smoke detector and etc., to Alarm IN, Alarm OUT pins.
• Quick Installation Guide
devices,
and RS485
Firmware Version 1.0.4.43 Last Updated: 08/2013
Connecting the GXV3601_HD
Using the Power Adapter as power supply
Connect the RJ-45 Ethernet cable to the NETWORK port of the GXV3601_HD Connect the other end of the RJ-45 cable to your network (switch or router or PC) Connect the power supply to the DC 12V power jack on the back of the GXV3601_HD
Using PoE as power supply
Connect the RJ-45 Ethernet cable to the NETWORK port of GXV3601_HD Connect the other end of the RJ-45 cable to your PoE switch.
GXV3601_HD Sample Connection Diagram
Firmware Version 1.0.4.43 Last Updated: 08/2013
PRODUCT OVERVIEW

GXV3601_HD Camera

Microphone Built-in Front Microphone
Lens 1/3”CS Mount Vari-focal Lens
GXV3601_HD Back Panel
Indicators and Connectors on Back Panel
NETWORK – 10/100 LAN port connecting to Ethernet. The indicator will
be
steady for connection and flashing for AUDIO IN – 3.5mm port for audio input (microphone, pickup and AUDIO OUT – 3.5mm port for audio output etc.).
DC 12V – 12V DC power jack; UL SD/MMC – SD card RESET – Press the Reset button for 10
seconds
PINs – RS-485 PTZ connector, Alarm In connector, and Alarm out USB – USB connector for USB flash
network activity.
devices (amplified speakers,
slot.
to
perform a factory
etc.).
reset.
for
devices
Certified.
drives.
connector.
Firmware Version 1.0.4.43 Last Updated: 08/2013

GXV3601_HD Specifications

Video Compression
H.264, MJPEG
Aptina 2 Megapixel CMOS Sensor, 1600H x 1200V, Low Noise Levers and Low Light Sensitivity
Lens Type (Var i -focal)
1/3”, 2.8 ~ 12 mm, F1.4, Manual Iris, CS Mount (changeable)
Day & Night
No
Minimum Illumination
0.5 Lux
Sensibility
1.0V / Lux-sec (550nm)
Maximum Video Resolution
1600 x 1200
Pixel Dynamic Range
71dB, with Max. SNR 41dB
1600x1200 @15FPS; 1280x960 @23FPS; 1280x720 @30FPS; 1024x768
640x480 @30FPS; e-PTZ, etc.
Video Bit Rate
16Kbps ~ 8Mbps adjustable, two video streaming
Video Output
N/A
Audio Input
3.5mm LINE-IN, built-in Microphone
Audio Output
3.5mm, LINE-OUT
Alarm Input
Yes – 1, Normal Open
Alarm Output
Yes -1, 125VAC/0.5A; 30VAC/2A
Audio Compression
G.711 (u/a), G.726
Serial Port
RS-485
Iris Control
Manual Iri s
Embedded Analytics
Motion Detection (upto 16 target areas)
Pre/Post Alarm Buffer
24MB
Snapshots
Triggered upon events, send via email/FTP
Multi-Streaming Supported
Yes (Primary stream and 2nd stream)
Security
Video Watermark (OSD), HTTPS, Password
Network Port
10M/100M auto-sensing, RJ-45
Network Protocol
TCP/UDP/IP, RTP/RTCP, RTSP, DHCP, PPPoE, DDNS, HTTP, HTTPS
Power over Ethernet (PoE)
Yes, IEEE80 2.af Class 3
Peripheral Port
SDHC2.0; USB2.0
SIP/VoIP Support
Yes
Dimensions (L x W x H)
155mm x 68mm x 64mm
Weight
0.6 kg
0°C ~ 45°C (32°F ~ 113°F) Humidity 10 ~ 90% RH (non-condensing)
Power Adapter
Output: 12VDC/1A; Input: 100 ~ 240VAC, 50 ~ 60Hz
FCC Part15, Subpart B Class B; EN55022 Class B, EN61000-3-2,
CISPR24
Table 1: GXV3601_HD Technical Specifications
Model GXV3601_HD
Image Sensor Resolution
Max. Frame Rate In Max. Resolution
@30FPS; 800x592 @30FPS; 800x480 @30FPS;
Temperature / Humidity
Compliance
Firmware Version 1.0.4.43 Last Updated: 08/2013
EN61000-3-3, EN55024, EN60950-1, C-tick AS/NZS CISPR22,

GXV3601_HD Lens Specifications

Parameters
GXV3601-HD
Lens
Mount
CS Lens
Format
1/3”
Mega
Back Focal
Length
8.28~13.38mm
Aperture
(D/f’)
1.4~360
Effective
Aperture
16.4mm (Front) /
9mm (Rear)
Minimum
Object Distance
0.1 m
100 o ~43 o / 78 o ~34 o /
57 o ~25.5 o
IRIS Manual
Iris
Size (Diameter x Length 1 x
Length 2)
φ33 X （43.7）mm
Weight
101g
Focus
(w/lock)
Zoom
(w/lock)
Table 2: GXV3601_HD Lens Specifications
Focal
Length
Variable focus, 2.8
to 12 mm
Horizontal
Operation
View Angle
Firmware Version 1.0.4.43 Last Updated: 08/2013

INSTALLATION GUIDE

Minimum Recommended Compute r System Requirement

To install GXV3601_HD, you have to have a computer, PC recommend. The minimum recommended PC system requirement listed below:
• Windows XP, Windows Vista, Windows 7 and Windows 8
• CPU: Intel Pentium 4 or higher, 2 GHz
• RAM: 1 GB (4 GB recommended for larger systems)
• Support for DirectX 8.0 and above.

Configure the GXV3601_HD via Web Browser

The GXV3601_HD has embedded Web server to respond to HTTP GET/POST requests. Embedded HTML pages allow user to configure the IP camera through Microsoft Internet Explorer (7.0 or above), Firefox and Chrome (plug-in from Grandstream required).
• Download Plug-in from Grandstream website:
http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.zip
NOTE:
Apple Safari is NOT yet supported and status pending. Please temporarily disable Antivirus or Internet Security Software when download and
install the Grandstream Plug-in Software.
Firmware Version 1.0.4.43 Last Updated: 08/2013
Connect the Camera to network with DHCP server (Recommended)
The GXV3601_HD by default enabled as DHCP client, it will automatically get IP address from the network with DHCP server running. User can know the IP address assigned to the camera from DHCP server log or using “SearchTool” from Grandstream GSurf_Pro free VMS software.
1. Download and install the GSurf_Pro software from Grandstream website:
http://www.grandstream.com/products/tools/surveillance/gsurf_pro.zip
2. Run the “Search Tool” in the pull down Menu of “Manage Tool” tag
3. Click on button to begin device detection
4. The detected devices will appear in the Output field like below
Firmware Version 1.0.4.43 Last Updated: 08/2013
5. Double click the column of the detected camera, the browser will automatically open and link to
the device IP and the web configuration page.
6. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page
and start to show the video captured by the camera (by default the camera enabled anonymous access)
7. Click “Configuration”, the browser will ask credentials to authorize configuration.
8. Enter the administrator user name and password to access the Web Configuration Interface, the
default user name and password are both set to admin.
9. In step 6, browser will indicate that “This website wants to install the following add-on:
GSViewerX.cab from Grandstream Networks Inc.”, allow the installation.
10. The plug-in can be download here:
http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.zip
NOTE:
Please temporarily disable Antivirus or Internet Security Software and close all browsers
when download and install the Grandstream Plug-in Software.
Firmware Version 1.0.4.43 Last Updated: 08/2013
Connect to the Camera using Static IP
If no DHCP server in the network, or the camera does not get IP from DHCP server, user can connect the camera to a computer directly, using static IP to configure the camera.
The default IP, if no DHCP server; or DHCP offer time out (3 minutes), is 192.168.1.168
1. Connect the computer RJ-45 via an Ethernet cable directly to the IP camera GXV3601_HD.
2. Configure the computer using Static IP: 192.168.1.XXX (1<XXX<255, but NOT 168) and
configure the “Subnet mask” to “255.255.255.0”. Leave the “Default Gateway” to “Blank” like below:
3. Power on the GXV3601_HD.
4. Start the browser when the network connection is up.
5. Enter 192.168.1.168 in the address bar of the browser.
6. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page
and start to show the video captured by the camera (by default the camera enabled anonymous access)
Firmware Version 1.0.4.43 Last Updated: 08/2013
7. Click “Configuration”, the browser will ask credentials to authorize configuration.
8. Enter the administrator user name and password to access the Web Configuration Interface, the
default user name and password are both set to admin.
9. The plug-in can be downloaded from here:
http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.zip
NOTE:
Please temporarily disable Antivirus or Internet Security Software and close all browsers
when download and install the Grandstream Plug-in Software.
Firmware Version 1.0.4.43 Last Updated: 08/2013

GXV3601_HD Home Web Page

The Home Page of GXV3601_HD shown as Figure 1:

Figure 1: Home Page of GXV3601_HD

1. Control Con sole: PTZ Console controller for ePTZ function.
2. ZOOM: Zoom in or Zoom out during ePTZ operation.
3. FOCUS: Adjust the focus of image (Not Applicable).
4. PTZ SPEE: Adjust the rotate speed of the control console (Not Applicable);
5. IMAGE COLO R: N/V Click to switch between “N” ( N ormal) or “V” (Vivid) color by
set default parameter of “BRIGHTNESS, CONTRAST, etc.
6. BRIGHTNESS: Adjust the image or video brightness.
7. CONTRAST: Adjust the image or video contrast.
8. SATURATION: Adjust the image or video saturation.
9. VIEW SIZE: Adjust the size of image or video to real size or fit GUI window
10. Configuration: Click to enter “Configuration Page” to configure the parameters
of GXV3610_HD (administration privilege required).
Firmware Version 1.0.4.43 Last Updated: 08/2013
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