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Grandstream Networks, Inc.
GXV3370
IP Multimedia Phone for Android
TM
User Guide
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GXV3370 User Guide
Version 1.0.1.12
COPYRIGHT
©2018 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.
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GXV3370 User Guide
Version 1.0.1.12
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
The device complies with FCC radiation exposure limits set forth an uncontrolled environment and it also
complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in accordance
with provided instructions and the antenna(s) used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction
with any other antenna or transmitter. End-users and installers must be provided with antenna installation
instructions and consider removing the no-collocation statement.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Caution
Any changes or modification not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
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GXV3370 User Guide
Version 1.0.1.12
CE DECLARATION OF CONFORMITY
This transmitter complies with the essential requirements and provisions of directives 2014/53/EU,
2014/30/EU, 2015/35/EU and subsequent amendments, according to standards
ETSI EN 300 328 V2.1.1 (2016-11); EN 301 893 V2.1.1 (2017-05)
ETSI EN 301 489-1 V2.1.1 (2017-02); ETSI EN 301 489-17 V3.1.1 (2017-02)
EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013
EN 62311: 2008; EN62479: 2010
Manufacturer:
Grandstream Networks, Inc.
126 Brookline Ave, 3
rd
Floor Boston, MA 02215, USA
EUT Feature
Tx/Rx Frequency
Range
2402~2480 MHz
2402~2480 MHz
2412~2472 MHz
5150~5250 MHz
5250~5350 MHz
5470~5725 MHz
Number of Channels
79
40 (37 hopping + 3
advertising channels)
13
UNII Band I:
802.11a/n-HT20-VHT20: 4 channels
802.11n-HT40: 2 channels
UNII Band II:
802.11a/n-HT20: 4 channels
802.11n-HT40: 2 channels
UNII Band III:
802.11a/n-HT20: 11 channels
802.11n-HT40: 5 channels
Carrier Frequency of
Each Channel
f=2402+k MHz
(k=0,1,2….,78)
f=2402+k MHz
(k=0,2,4…,39)
- - Antenna Type/Gain
Internal PCB Antenna /
gain 3 dBi
Internal PCB Antenna
/ gain 3 dBi
Internal PCB Antenna /
gain 3 dBi
Internal PCB Antenna /
gain 4 dBi
Type of Modulation
Bluetooth BR 1Mbps: GFSK
Bluetooth EDR 2Mbps: π/4-
DQPSK
Bluetooth EDR 3Mbps:
8DPSK
Bluetooth LE: GFSK
802.11b: DSSS (DBPSK /
DQPSK / CCK)
802.11g/n: OFDM (BPSK /
QPSK / 16QAM / 64 QAM)
802.11a/n: OFDM (BPSK / QPSK /
16QAM / 64QAM)
Operation
temperature
0 °C ~ +40 °C
Storage temperature
-10 °C ~ +60 °C
Humidity
10 ~ 90% non-condensing
Domestic use
Industrial use Class B
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GXV3370 User Guide
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Caution: Exposure to Radio Frequency Radiation
This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance of 20 cm between the radiator and your
body.
CE Authentication
Hereby, Grandstream Networks, Inc. declares that the radio equipment GXV3370 is in compliance with
Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
http://www.grandstream.com/support/resources/
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GXV3370 User Guide
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GNU GPL INFORMATION
GXV3370 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/sites/default/files/Resources/gxv33XX_gpl.zip
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GXV3370 User Guide
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Table of Content
DOCUMENT PURPOSE ............................................................................................... 15
CHANGE LOG .............................................................................................................. 16
Firmware Version 1.0.1.12 ................................................................................................................... 16
WELCOME ................................................................................................................... 17
PRODUCT OVERVIEW ................................................................................................ 18
Feature Highlights ................................................................................................................................ 18
GXV3370 Technical Specifications ...................................................................................................... 19
GETTING STARTED ..................................................................................................... 21
Equipment Packaging .......................................................................................................................... 21
Description of the GXV3370 ................................................................................................................ 22
Front View ..................................................................................................................................... 22
Back View ..................................................................................................................................... 23
Side View ...................................................................................................................................... 24
Connecting and Setting Up the GXV3370 ........................................................................................... 24
Using the Phone Stand ................................................................................................................. 24
Using the Slots for Wall Mounting ................................................................................................ 25
Connecting the GXV3370 .................................................................................................................... 26
GETTING TO KNOW GXV3370.................................................................................... 27
Use the Touchscreen ........................................................................................................................... 27
Use the Desktop .................................................................................................................................. 29
Desktop Menu ............................................................................................................................... 29
Add Widget to Desktop ................................................................................................................. 30
Manage Desktop Items ................................................................................................................. 31
Set Wallpapers ............................................................................................................................. 33
Manage Running Applications ...................................................................................................... 33
Idle Screen ........................................................................................................................................... 34
Switch Idle Screens ...................................................................................................................... 34
Set Up Idle Screen........................................................................................................................ 35
Use the Status Bar ............................................................................................................................... 36
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Notifications in Status Bar .................................................................................................................... 39
System Settings in Status Bar ...................................................................................................... 41
Use the GXV3370 Keys ....................................................................................................................... 42
Keypad Shortcut Functions .......................................................................................................... 42
Use the On-Screen Keyboard .............................................................................................................. 43
Use the Message Waiting Indicator ..................................................................................................... 45
MAKE PHONE CALLS ................................................................................................. 46
Register SIP Accounts ......................................................................................................................... 46
Account Status .............................................................................................................................. 46
Configure SIP Account .................................................................................................................. 47
Dial a Number Directly ......................................................................................................................... 48
Redial ................................................................................................................................................... 49
Dial a Number via Contact ................................................................................................................... 49
Dial a Number via Call History ............................................................................................................. 49
Answer a Call ....................................................................................................................................... 50
Single Incoming Call ..................................................................................................................... 50
Multiple Calls/Call Waiting ............................................................................................................ 52
Call Progress Status ..................................................................................................................... 53
Call Hold .............................................................................................................................................. 53
Call Recording ..................................................................................................................................... 54
Mute ..................................................................................................................................................... 54
Turn on Video during Audio Call .......................................................................................................... 55
Switch Audio Channel During Call ....................................................................................................... 56
Call Transfer ......................................................................................................................................... 57
Blind Transfer ................................................................................................................................ 57
Attended Transfer ......................................................................................................................... 58
7-Way Conference ............................................................................................................................... 61
Initiate Conference........................................................................................................................ 61
Remove Party from Conference ................................................................................................... 63
End Conference ............................................................................................................................ 64
Hold and Resume Conference ..................................................................................................... 64
Auto Conference Mode ................................................................................................................. 64
Missed Call .......................................................................................................................................... 65
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DND (Do Not Disturb) .......................................................................................................................... 65
Voicemail/Message Waiting Indication ................................................................................................ 66
Call Forward ......................................................................................................................................... 67
Call Features ........................................................................................................................................ 69
CONTACT ..................................................................................................................... 72
Local Contacts ..................................................................................................................................... 72
Add Single Contacts ............................................................................................................................ 72
Import/Export Contacts ........................................................................................................................ 73
Download Contacts .............................................................................................................................. 75
Search Contacts .................................................................................................................................. 76
Use Contacts ....................................................................................................................................... 77
Make a Call to Contacts ............................................................................................................... 77
Select Contacts ............................................................................................................................. 77
Add Contacts to Favorites ............................................................................................................ 77
Edit Contacts ................................................................................................................................ 78
Send Contacts to Desktop Shortcut ............................................................................................. 78
Share Contacts Via Bluetooth ...................................................................................................... 79
Add Contacts to Blacklist .............................................................................................................. 79
Add Group .................................................................................................................................... 79
Add contacts to Group .................................................................................................................. 80
Contacts Storage Status ............................................................................................................... 80
HARASSMENT INTERCEPTION ................................................................................. 82
Blocked Contacts ................................................................................................................................. 82
Block History ........................................................................................................................................ 82
Delete Block History ..................................................................................................................... 83
Edit Blacklist ................................................................................................................................. 83
Intercept Anonymous calls ................................................................................................................... 85
CALL HISTORY ............................................................................................................ 86
Local Call History ................................................................................................................................. 86
Dial Out from Call History ............................................................................................................. 87
Call History Options ...................................................................................................................... 87
Delete Call History ........................................................................................................................ 87
Call History Details ....................................................................................................................... 88
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FILE MANAGER ........................................................................................................... 89
Files Operations ................................................................................................................................... 89
Copy and Paste Files.................................................................................................................... 89
Move Files .................................................................................................................................... 90
Send Files ..................................................................................................................................... 91
Delete Files ................................................................................................................................... 92
Rename a File .............................................................................................................................. 92
File Categories ..................................................................................................................................... 93
GS MARKET ................................................................................................................. 94
CAMERA ...................................................................................................................... 95
Take Picture ......................................................................................................................................... 95
Record Video ....................................................................................................................................... 95
Angle Adjustment ................................................................................................................................. 96
Gallery .................................................................................................................................................. 96
Screensaver ......................................................................................................................................... 99
BROWSER ................................................................................................................. 101
ACTION URL ................................................................ ................................ .............. 103
CONNECTING GXV3370 TO GDS3710 DOOR SYSTEM .......................................... 104
CONNECT TO NETWORK AND DEVICES ................................................................ 105
Ethernet ............................................................................................................................................. 105
WI-FI .................................................................................................................................................. 105
Turn On/Off Wi-Fi ........................................................................................................................ 105
Connect to Wi-Fi Networks ......................................................................................................... 105
Wi-Fi Settings Shortcut ............................................................................................................... 107
Bluetooth ............................................................................................................................................ 108
Turn On/Off Bluetooth ................................................................................................................. 108
Change Bluetooth Device Name ................................................................................................ 109
Pair GXV3370 with a Bluetooth Device ...................................................................................... 109
Unpair a Bluetooth Device .......................................................................................................... 110
Bluetooth Settings Shortcut ........................................................................................................ 110
EHS Headset ......................................................................................................................................111
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USB Headset ..................................................................................................................................... 112
USB .................................................................................................................................................... 113
SD Card ............................................................................................................................................. 114
EXPERIENCING THE GXV3370 APPLICATION PHONE .......................................... 115
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Table of Tables
Table 1: GXV3370 Features in a Glance .................................................................................................... 18
Table 2: GXV3370 Technical Specifications ................................................................................................ 19
Table 3: Equipment Packaging ................................................................................................................... 21
Table 4: GXV3370 Front View ..................................................................................................................... 22
Table 5: GXV3370 Back View ..................................................................................................................... 23
Table 6: GXV3370 Side View ...................................................................................................................... 24
Table 7: GXV3370 Status Bar Notification Icons ........................................................................................ 39
Table 8: GXV3370 Keys .............................................................................................................................. 42
Table 9: GXV3370 MWI LED Status ........................................................................................................... 45
Table 10: GXV3370 Feature Code .............................................................................................................. 69
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Table of Figures
Figure 1: GXV3370 Package Content ......................................................................................................... 21
Figure 2: GXV3370 Front ............................................................................................................................ 22
Figure 3: GXV3370 Back View.................................................................................................................... 23
Figure 4: GXV3370 Side View .................................................................................................................... 24
Figure 5: Built in Stand and Mounting Slots on GXV3370 .......................................................................... 25
Figure 6: Tab on The Handset Cradle ......................................................................................................... 25
Figure 7: GXV3370 Back / Side View ......................................................................................................... 26
Figure 8: GXV3370 Default Home Screen .................................................................................................. 27
Figure 9: GXV3370 Onscreen Menu ........................................................................................................... 28
Figure 10: GXV3370 Finger Gestures on the Touch Screen ...................................................................... 28
Figure 11: GXV3370 Desktop Menu ........................................................................................................... 30
Figure 12: Add Widget to the Desktop ........................................................................................................ 31
Figure 13: Open Clock Widget .................................................................................................................... 31
Figure 14: Resize Digital Clock Widget ....................................................................................................... 32
Figure 15: Move Clock Widget .................................................................................................................... 32
Figure 16: GXV3370 Choose Wallpaper ..................................................................................................... 33
Figure 17: GXV3370 Recent Applications ................................................................................................... 34
Figure 18: GXV3370 Switch Idle Screens ................................................................................................... 34
Figure 19: Set up Home Idle Screen ........................................................................................................... 35
Figure 20: Add an Idle Screen .................................................................................................................... 36
Figure 21: Delete an Idle Screen ................................................................................................................ 36
Figure 22: GXV3370 Top Status Bar ........................................................................................................... 37
Figure 23: Status Bar - More Options ......................................................................................................... 37
Figure 24: GXV3370 Top Status Bar – Notification ..................................................................................... 38
Figure 25: GXV3370 Top status Bar - Get more information ...................................................................... 38
Figure 26: GXV3370 Top status Bar – Wi-Fi ............................................................................................... 39
Figure 27: System Settings in Status Bar ................................................................................................... 41
Figure 28: GXV3370 Keys .......................................................................................................................... 42
Figure 29: GXV3370 Onscreen Keyboard - English Keyboard ................................................................... 44
Figure 30: GXV3370 Onscreen Keyboard - Lowercase and Uppercase .................................................... 44
Figure 31: English Keyboard - Number and Symbols ................................................................................. 44
Figure 32: English Keyboard - More Symbols ............................................................................................ 45
Figure 33: GXV3370 Account Widget ......................................................................................................... 46
Figure 34: GXV3370 Dial Screen ................................................................................................................ 47
Figure 35: Disable Video Call Feature on Dial Screen ............................................................................... 48
Figure 36: GXV3370 View Contacts ........................................................................................................... 49
Figure 37: GXV3370 Call History ................................................................................................................ 50
Figure 38: Single Incoming Call – Audio ..................................................................................................... 50
Figure 39: Single Incoming Call – Video ..................................................................................................... 51
Figure 40: Single Incoming Call – Preview-1 .............................................................................................. 51
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Figure 41: Single Incoming Call – Preview-2 .............................................................................................. 52
Figure 42: Call Waiting ................................................................................................................................ 52
Figure 43: Touch to Return to Call Screen .................................................................................................. 53
Figure 44: Call on Hold ............................................................................................................................... 53
Figure 45: GXV3370 Call Recording ........................................................................................................... 54
Figure 46: GXV3370 Call Mute ................................................................................................................... 54
Figure 47: Turn on Video During Audio Call ................................................................................................ 55
Figure 48: Accept Video During Audio Call ................................................................................................. 55
Figure 49: Switch Audio Channel during Call .............................................................................................. 56
Figure 50: Blind Transfer ............................................................................................................................. 57
Figure 51: Attended Transfer....................................................................................................................... 58
Figure 52: Attended Transfer - Transferring ................................................................................................ 59
Figure 53: Attended Transfer – Split ........................................................................................................... 59
Figure 54: Attended Transfer....................................................................................................................... 60
Figure 55: Add Conference Members from Dial Screen ............................................................................. 61
Figure 56: Add Conference Members from Dial Screen 2 .......................................................................... 61
Figure 57: GXV3370 Conference Screen ................................................................................................... 62
Figure 58: GXV3370 Conference - Add Existing Call to Conference ......................................................... 63
Figure 59: 3-Way Conference Call Established .......................................................................................... 63
Figure 60: GXV3370 Conference - Remove Party from Conference.......................................................... 64
Figure 61: Missed Call Screen .................................................................................................................... 65
Figure 62: Enable/Disable DND .................................................................................................................. 66
Figure 63: Retrieve Voicemail ..................................................................................................................... 67
Figure 64: Unconditional Call Forward ........................................................................................................ 67
Figure 65: Call Forward – Unconditional ..................................................................................................... 68
Figure 66: Call Forward - Time Based ........................................................................................................ 68
Figure 67: Call Forward - Busy/No Answer/DND ........................................................................................ 69
Figure 68: GXV3370 Contacts .................................................................................................................... 72
Figure 69: GXV3370 Contacts - Add New Contact ..................................................................................... 73
Figure 70: Add to Contacts from Dial Pad ................................................................................................... 73
Figure 71: GXV3370 Contacts - Import Contacts ....................................................................................... 74
Figure 72: GXV3370 Contacts - Export Contacts ....................................................................................... 75
Figure 73: GXV3370 Contacts - Download Contacts ................................................................................. 76
Figure 74: GXV3370 Contacts - Search Contacts ...................................................................................... 76
Figure 75: GXV3370 Contacts - Select Contacts........................................................................................ 77
Figure 76: Add Contacts to Favorites .......................................................................................................... 78
Figure 77: GXV3370 Contacts - Add New Group ....................................................................................... 80
Figure 78: GXV3370 Contacts - Storage Status ......................................................................................... 81
Figure 79: List of blocked contacts ............................................................................................................. 82
Figure 80: Block History .............................................................................................................................. 83
Figure 81: GXV3370 Blacklist - Add Number to Blacklist ........................................................................... 84
Figure 82: Manually Add Number to Blacklist ............................................................................................. 84
Figure 83: Intercept Anonymous Calls ........................................................................................................ 85
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Figure 84: GXV3370 Call History ................................................................................................................ 86
Figure 85: GXV3370 Call History – Options ............................................................................................... 87
Figure 86: GXV3370 Call History - Details .................................................................................................. 88
Figure 87: GXV3370 File Manager – Copy File .......................................................................................... 89
Figure 88: Paste File ................................................................................................................................... 90
Figure 89: GXV3370 File Manager - Move ................................................................................................. 90
Figure 90: GXV3370 File Manager - Options.............................................................................................. 91
Figure 91: Delete File(s) via File Manager .................................................................................................. 92
Figure 92: Rename File ............................................................................................................................... 93
Figure 93: GS Market - Onscreen Menu ..................................................................................................... 94
Figure 94: GXV3370 Camera...................................................................................................................... 95
Figure 95: Recent pictures and videos page .............................................................................................. 96
Figure 96:Edit picture .................................................................................................................................. 97
Figure 97: Access to the Gallery ................................................................................................................. 97
Figure 98: GXV3370 Gallery ....................................................................................................................... 98
Figure 99: GXV3370 Gallery - Picture Options ........................................................................................... 98
Figure 100: Screensaver settings ............................................................................................................... 99
Figure 101: Use Network Images ............................................................................................................. 100
Figure 102: Network Image Path .............................................................................................................. 100
Figure 103: GXV3370 Web Browser ......................................................................................................... 101
Figure 104: GXV3370 Browser Menu Options.......................................................................................... 101
Figure 105: Open New Window in Browser .............................................................................................. 102
Figure 106: GXV3370 Web Browser-Bookmarks ..................................................................................... 102
Figure 107: GXV3370 Connect to Wi-Fi ................................................................................................... 106
Figure 108: GXV3370 Connect to Wi-Fi-Show Advanced Options ........................................................... 106
Figure 109: Wi-Fi - Add network ............................................................................................................... 107
Figure 110: Wi-Fi Settings Shortcut .......................................................................................................... 107
Figure 111: Wi-Fi Shortcut - Wi-Fi List ...................................................................................................... 108
Figure 112: GXV3370 Bluetooth - Paired Device ...................................................................................... 110
Figure 113: Bluetooth Settings Shortcut ................................................................................................... 110
Figure 114: Bluetooth Setting shortcut 2 ....................................................................................................111
Figure 115: EHS headset .......................................................................................................................... 112
Figure 116: USB Headset Connected ....................................................................................................... 112
Figure 117: USB Headset Used for Call ................................................................................................... 113
Figure 118: Switch Between Speaker and USB mode.............................................................................. 113
Figure 119: USB Storage Device Connected to GXV3370 ....................................................................... 114
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GXV3370 User Guide
Version 1.0.1.12
DOCUMENT PURPOSE
This document describes how to configure the GXV3370 via phone's LCD menu and web UI menu to fully
manipulate phone's features. To learn advanced functions of GXV3370, please visit
http://www.grandstream.com/support to download the latest “GXV3370 Administration Guide”.
This guide covers following topics:
▪ Product Overview
▪ Getting started
▪ Getting to know GXV3370
▪ User Guide/Setup Wizard
▪ Make phone calls
▪ Contacts
▪ Harassment Interception
▪ Call history
▪ File manager
▪ GS Market
▪ Camera
▪ Browser
▪ Action URL
▪ Connecting GXV3370 to GDS3710 Door System
▪ Connect to network and devices
▪ Experiencing the GXV3370 applications
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GXV3370 User Guide
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CHANGE LOG
This section documents significant changes from previous versions of user guide for GXV3370. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
Firmware Version 1.0.1.12
• This is the initial version.
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GXV3370 User Guide
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WELCOME
Thank you for purchasing Grandstream GXV3370 IP Multimedia Phone for Android
TM
. The GXV3370 IP
Video Phone for Android combines a 16-line IP video phone with a multi-platform video conferencing
solution and the functionality of an Android tablet to offer an all-in-one communications solution. The phone
features a 7” 1024x600 capacitive touch screen TFT LCD, Mega pixel camera, dual Gigabit ports with
PoE/PoE+, HD audio and video, integrated Wi-Fi (802.11a/b/g/n) & Bluetooth, rich peripheral interfaces,
and Android 7.0. By combining a state-of-the-art IP video phone, an advanced video conferencing solution,
and the functionality of a tablet, businesses throughout the world can now use the GXV3370 for all
communication and productivity needs.
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GXV3370 User Guide
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PRODUCT OVERVIEW
Feature Highlights
The following tables contain the major features of the GXV3370:
Table 1: GXV3370 Features in a Glance
GXV3370
• 16 lines with up to 16 SIP accounts, up to 7-way audio conference
and 3-way 720p 30fps HD video conference, phonebook with up to
1000 contacts, call history with up to 1000 records.
• Dual switched 10/100/1000Mbps network ports, Dual-band 2.4GHz &
5GHz Wi-Fi (802.11a/b/g/n), PoE/PoE+, Bluetooth 4.0+EDR, USB,
SD, HDMI, EHS with Plantronics headsets support.
• 7" (1024x600) capacitive (5 points) touch screen TFT LCD, mega
pixel CMOS sensor camera with privacy shutter.
• HD wideband audio, full-duplex hands-free speakerphone with HD
acoustic chamber, advanced acoustic echo cancellation and excellent
double-talk performance.
• Runs the Android™ Operating System 7.0.
• Built-in support for GXV series of video surveillance cameras, and
GDS37xx series of access control devices.
• Create Android applications for any business need to run on
GXV3370 using Google's API and Grandstream's SDK toolkit.
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GXV3370 Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features, languages and upgrade/provisioning settings for the phone GXV3370.
Table 2: GXV3370 Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-
MED, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6, OpenVPN
®
.
Network Interfaces
Dual switched 10/ 100/ 1000 Mbps ports with integrated PoE/PoE+
Graphic Display
7" 1024x600 capacitive touch screen (5 points) TFT LCD
Camera
Tiltable mega-pixel CMOS camera with privacy shutter, 720P@30fps
Bluetooth
Yes, integrated. Bluetooth 4.0+EDR.
Wi-Fi
Yes, dual-band 2.4 & 5GHz with 802.11 a/b/g/n
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), 3.5mm stereo headset
with microphone, USB port, SD, HDMI-out (1.4 up to 720p30fps)
Feature Keys
2 function touch keys VOLUME +/-, 3 dedicated Android touch keys HOME, MENU,
and BACK
Voice Codec
G.711µ/a, G.722 (wide-band), G.726-32, iLBC, Opus, G.729A/B in-band and out-
of-band DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC,
ANS
Video Codec and
Capabilities
H.264 BP/MP/HP, video resolution up to 720p, frame rate up to 30 fps, bit rate up
to 2Mbps, 3-way video conference (720p@30fps), anti-flickering, auto focus and
auto exposure
Telephony Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 7-way
audio conference(including the host), shared-call-appearance (SCA) / bridged-
line-appearance (BLA), virtual MPK, downloadable contacts (XML, LDAP, up to
1000 items), call record, call log (up to 1000 records), call waiting, auto answer,
XML customization of screen, click-to-dial, flexible dial plan, hot desking,
personalized music ringtones and music on hold, server redundancy & fail-over
Sample Applications
Local apps: Contacts, Call History, File Manager, MPK, Settings, Browser,
Voicemail, Clock, Recorder, SMS, etc.
Support 3rd party apps: Skype, Google Hangouts, Skype for Business, etc.
API/SDK available for advanced custom application development.
Applications
Deployment
Allow Android 7.0 compliant applications to be developed, downloaded and run in
the embedded device with provisioning control
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HD Audio
Yes, HD handset and speakerphone with support for wideband audio
Base Stand
Yes, integrated stand with multiple adjustable angles. Wall mountable
QoS
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based authentication,
256-bit AES encrypted configuration file, TLS, SRTP, HTTPS, 802.1x media access
control
Multi-language
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
Chinese, Korean, Japanese, and more
Upgrade/ Provisioning
Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file
Power and Green
Energy Efficiency
Universal power adapter included: Input: 100-240VAC 50-60Hz; Output 12VDC
1.5A
Integrated PoE* 802.3af Class 3, PoE+ 802.3at, Class 4
*When using PoE to power up phone, the USB port won’t work.
Physical
Dimension: 252mm (W) x 211mm (L) x 84mm (H)
Unit weight: 1.08kg
Package weight: 1.77kg
Temperature and
Humidity
Operation: 0oC to 40
o
C
Storage: -10oC to 60
o
C
Humidity: 10% to 90% Non-condensing
Package Content
GXV3370 phone, handset with cord, base stand, universal power supply, network
cable, screen cleaning cloth, quick installation guide, brochure, GPL license
Compliance
FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter); Part68 (HAC)
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1,
EN62479, RoHS
RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268
IC: ICES 003, RSS 247, CS 03, RSS 102
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GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and also
information for obtaining the best performance with the GXV3370.
Equipment Packaging
Table 3: Equipment Packaging
Note: Check the package before installation. If you find anything missing, contact your system administrator.
GXV3370
• 1x GXV3370 Main Case.
• 1x Handset.
• 1x Phone Cord.
• 1x Ethernet Cable.
• 1x 12V Power Adapter.
• 1x Wall Mount.
• 1x Screen Cleaning Cloth.
• 1x Quick Installation Guide.
• 1x GPL License.
Figure 1: GXV3370 Package Content
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Description of the GXV3370
Front View
Figure 2: GXV3370 Front
Table 4: GXV3370 Front View
Item
Name
Description
1
Front Camera
Mega pixel front camera. The angle can be adjusted, and the
camera can be blocked by scrolling up/down the wheel on the back
of the camera.
2
MWI LED Indicator
To indicate message status, call status and phone's system status
using the LED indicator.
3
LCD
7" (1024x600) capacitive (5 points) touch screen.
4
Back
Tap to go back to the previous menu.
5
Menu
Press MENU key to access phone’s display settings, edit widgets
and thread manager. Or press and hold on the MENU key for 2
seconds to enter managing application interface directly.
6
Home
Tap to go back to Home screen; or touch and press for about 2
seconds to take a screenshot of phone’s screen.
7
Volume Up
Tap to turn up the call volume and media volume.
8
Volume Down
Tap to turn down the call volume and media volume.
9
Handset
Off hook to use handset as the audio channel for calls and media.
1 2 3 5 4 7 6 8 9
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Back View
Figure 3: GXV3370 Back View
Table 5: GXV3370 Back View
Item
Name
Description
1
Camera Adjusting Wheel
Scroll up/down to adjust the camera angle.
2
Phone Stand (built-in)
Adjust the phone stand angle to place the phone on the desk.
3
Handset Port
RJ9 handset connector port.
4
Headset Port
RJ9 headset connector port (supporting EHS with
Plantronics headset).
5
LAN Port
10/100/1000Mbps RJ-45 port connecting to Ethernet.
PoE/PoE+ is supported.
6
PC Port
10/100/1000Mbps RJ-45 port connecting to PC.
7
Power Jack
12V DC Power connector port.
8
Side Connectors Cover
Open the cover for USB port, SD card slot, 3.5mm headset
port and mini HDMI port.
1 2 7 34 5 6
7
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Side View
Figure 4: GXV3370 Side View
Table 6: GXV3370 Side View
Item
Name
Description
1
HDMI Port
Connect display device to the HDMI port via HDMI cable.
2
SD Card Port
Connect SD storage device to the SD Card Slot.
3
3.5mm Headset Port
Connect 3.5mm headset.
4
USB Port
USB devices can be connected via the USB port. For example,
connect a USB flash drive to save captured pictures.
Connecting and Setting Up the GXV3370
The GXV3370 can be installed on the desktop using the built-in stand or attached on the wall using the
slots for wall mounting.
Using the Phone Stand
The GXV3370 has a built-in phone stand. To set up the GXV3370 as your desk phone, follow the steps
below:
1. Take the phone stand out on the back and adjust the angle to place the phone steady on the desk;
2. Connect the handset and main phone case with the phone cord;
3. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
1
2 3 4
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4. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 3, this step could be skipped;
The LCD will display the booting up screen or firmware upgrading information. Before continuing, please
wait for the main screen display to show up.
Figure 5: Built in Stand and Mounting Slots on GXV3370
Using the Slots for Wall Mounting
1. Attach the wall mount to the slots on the back of the phone;
2. Attach the phone to the wall via the wall mount hole;
3. Pull out the tab from the handset cradle (see figure below);
4. Rotate the tab and plug it back into the slot with the extension up to hold the handset while the
phone is mounted on the wall.
5. Connect the handset and main phone case with the phone cord;
6. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
7. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 3, this step could be skipped;
The LCD will display the booting up screen or firmware upgrading information. Before continuing,
please wait for the main screen display to show up.
Figure 6: Tab on The Handset Cradle
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Connecting the GXV3370
To setup your GXV3370, please follow the steps below:
1. Connect the handset and main phone case with the phone cord;
2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
3. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 2, this step could be skipped;
4. The LCD will display booting up or firmware upgrading information. Before continuing, please wait
for the main screen display to show up;
5. Using the web configuration interface or from the menu of the touch screen, you can further
configure network connection using static IP, DHCP etc.
Figure 7: GXV3370 Back / Side View
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GETTING TO KNOW GXV3370
Use the Touchscreen
When the phone boots up in HOME screen, the LCD will display as below. A registered account is shown
in the following figure and users might need register their own account to have the account status displayed.
Figure 8: GXV3370 Default Home Screen
Swipe from right to left to show the application menu of the phone. the settings and applications installed
will be brought up as shown below.
The Status Bar shows time, network
connectivity, signal strength, notification
information etc...
Date and Time
Shortcut: Contacts
Shortcut: Call History
Shortcut: Conference
Shortcut: Phone Dialer
Account information Widget. Up to 8
accounts/Programmable-keys can
be displayed.
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Figure 9: GXV3370 Onscreen Menu
To fully manipulate the GXV3370 capacitive touch screen, use your fingers to operate the following on the
GXV3370 icons, buttons, menu items, onscreen keyboard etc.
Figure 10: GXV3370 Finger Gestures on the Touch Screen
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• Tap
Slightly touch the screen with fingertip to initiate menu, options or applications. For example, to select
items on the screen (e.g., setting options, apps etc.); to press onscreen buttons (e.g., "End" or "Options"
softkey during the call); to type letters and symbols using the onscreen keyboard.
• Long Press
Touch the screen with fingertip and press for about 2 seconds without lifting your finger from the screen
till an action occurs. For example, long press on a picture to bring up selection option.
• Flick and Slide
Touch the screen with fingertip and slide over the screen. For example, user could slide up to scroll up
the page, slide down to open dropdown menu, slide left or slide right to delete an item from the list. If
your finger stays on the screen for too long, the item may be selected, and sliding won't occur.
• Press and Drag
Touch and press the item, then move it by dragging it up, down, left or right, without lifting your finger
from the screen.
• Zoom In/Zoom Out
Place two fingers on the screen, then pinch them together (zoom out) or spread them apart (zoom in).
• Double Tap
Quickly touch the screen twice with fingertip to switch between default display and zoomed-in display.
This is usually used when viewing photos or web pages.
Use the Desktop
Desktop Menu
When the GXV3370 is on idle screen, press the MENU key to bring up phone's menu. Users can
access the following in the desktop menu:
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Figure 11: GXV3370 Desktop Menu
• Desktop page
Add, delete or edit desktop pages, set Home page and change the screen sequence.
• Wallpaper
Select wallpaper from Local gallery or from the available system Wallpapers
• Widgets
Add widgets to the desktop by touching and holding the widget from the widget menu.
• Management
Manage running applications on the GXV3370. For more details, please refer to section [Manage
Running Applications].
Add Widget to Desktop
The GXV3370 provides widgets like account bar, clock, contacts etc. Users could conveniently add those
widgets to the desktop as preferred. To add a widget:
1. Press the Menu key or long press on an empty space on the idle screen and select "Widgets".
2. Different widgets will be displayed on the right side of the screen.
3. Select and drag the widget to the desired spot to be placed on the desktop. Please make sure there is
enough space on the desktop. Otherwise, the widget won't be added.
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Figure 12: Add Widget to the Desktop
Manage Desktop Items
On the GXV3370 desktop, users could tap on the desktop items to manage shortcuts and widgets. The
following operations can be done:
• Tap on the shortcut icon to open the application.
For example, tap on "File Manager" icon to access file manager application.
• Tap on the widget to open and edit it.
For example, tap on the digital clock on the desktop. The clock settings will be brought up for users to
set up timer, stopwatch or alarm.
Figure 13: Open Clock Widget
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• Certain widgets such as Clock can be resized on the desktop.
To resize a widget, touch and press the widget for about 2 seconds. Then lift your finger from the screen.
This will bring up the white frame as shown in [Figure 14: Resize Digital Clock Widget]. Touch and drag
the border of the frame to adjust the size.
Figure 14: Resize Digital Clock Widget
• Move/delete Application/Widget
To move a shortcut/widget to a different spot on the desktop or to a different idle screen, touch and
press the item for about 1 seconds until a recycle bin icon shows up on the top of the screen. Drag the
item up/down/left/right to the destination spot on the screen. Lift your finger once done. To delete the
item/widget, press on it for about 1 seconds then move it to the recycle bin on the top of the screen.
Figure 15: Move Clock Widget
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Note:
Deleting an application icon will systematically pop up a window asking the permission to uninstall the
application from the screen. Press ok to uninstall or press cancel to abort.
Set Wallpapers
On the GXV3370 desktop, touch and press on an empty spot for about 2 seconds or users could press
menu key and select "Wallpaper" to set up the wallpaper for the desktop. Users could select wallpaper
from different categories:
• Local
Open Gallery application and tap on the picture to preview. Touch and drag the picture to adjust the
frame that will be used as wallpaper. Then tap on "Set Wallpaper" to set the selected area of the picture
as wallpaper.
• Wallpapers
On the right side of the Wallpaper menu of the GXV3370. Select the picture from the default wallpapers
available to preview and then tap on "Set wallpaper".
Figure 16: GXV3370 Choose Wallpaper
Manage Running Applications
On the GXV3370 desktop, press an empty spot for about 2 seconds then select “Management” or select
"Management" after pressing Menu button ..
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Figure 17: GXV3370 Recent Applications
Users could use the thread manager to do the following:
• Slide the running thread to the left or right to stop the application.
• Tap on icon to delete all running threads.
• Tap on "Application" softkey to access application menu for advanced management options.
Idle Screen
Switch Idle Screens
The GXV3370 supports multiple idle screens by sliding the screen horizontally. On the GXV3370 screen,
slightly touch an empty area and slide to the left or right using your finger to switch between different idle
screens.
Figure 18: GXV3370 Switch Idle Screens
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Set Up Idle Screen
• Set home screen
Follow the steps below to set up the HOME screen.
1. GXV3370 is up and running on idle screen.
2. Press the MENU button . This will zoom out all the screens as shown in [Figure 19: Set up Home
Idle Screen].
3. The screen with displayed is the HOME screen. Others are shown with icon . Tap on the
icon to select the corresponding screen as the new HOME screen.
Figure 19: Set up Home Idle Screen
• Add/Delete idle screen
As shown in [Figure 19: Set up Home Idle Screen], this section shows the available desktop screens.
Users could add or delete idle screen.
➢ Add idle screen.
Tap on to add a new idle screen.
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Figure 20: Add an Idle Screen
➢ Delete idle screen.
Tap on to delet the Idle screen. Please make sure the apps, shortcuts or widgets on the idle
screen are removed first. Otherwise, the icon won't show for the idle screen.
Figure 21: Delete an Idle Screen
Use the Status Bar
The status bar on the top of the GXV3370 screen provides visual notifications for the system settings and
status, as well as quick access for important system settings. To access it, on the GXV3370 idle screen,
slowly slide down from the top to the bottom of the screen as the following figure shows.
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Figure 22: GXV3370 Top Status Bar
For more options on the Status Bar (brightness, call forward, Hotspot…) users can pull down the status bar
twice, or once with two fingers.
Figure 23: Status Bar - More Options
The running process and notifications will show up in the list. For example, the following figures indicate
that there is a notification for an available Wi-Fi network.
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Figure 24: GXV3370 Top Status Bar – Notification
• Tap on the notification message to view the details.
• Slide the notification message to the left or the right side to remove it.
For more information about specific features in the notification bars, you can press the bottom right of the
feature in question.
Figure 25: GXV3370 Top status Bar - Get more information
For example, you can see the available Wi-Fi Networks.
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Figure 26: GXV3370 Top status Bar – Wi-Fi
Notifications in Status Bar
The following table describes the icons used on the status bar for notification purpose.
Table 7: GXV3370 Status Bar Notification Icons
Network connected via Ethernet cable.
Trying to connect to the network via Ethernet cable.
Network disconnected via Ethernet cable.
Handset is off hook.
Speaker is being used. (x)
RJ9 headset is connected.
RJ9 headset is being used for calls.
3.5mm earphone is connected.
3.5mm earphone is being used for calls.
Wi-Fi is enabled and still not connected.
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Wi-Fi network is available.
Wi-Fi is enabled and connected.
Onscreen keyboard is activated.
Bluetooth is enabled but not connected.
Bluetooth is enabled and connected.
Bluetooth headset is connected.
Bluetooth headset is being used for calls.
Downloading files via Bluetooth.
Alarm is set up and enabled.
DND is enabled.
Silent mode is enabled. When it's on, the incoming call/message
won't produce ring tone/notification tone from phone's speaker.
SD Card is inserted.
SD Card space full.
USB flash drive is inserted.
Downloading files via Internet connection.
Unread voicemail to be retrieved.
Incoming call from blacklist contact.
Camera is disabled.
Contact storage is full.
HDMI cable is connected to display device.
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The phone is powered up using PoE.
Call forward is set up.
PPPoE is connected.
PPPoE is not connected.
Warning message.
System Settings in Status Bar
Slide down the top status bar and select System Settings. Users will see the following settings.
Figure 27: System Settings in Status Bar
Turn on/off LCD display.
Turn on/off DND. When DND is
on, all the calls to the registered
accounts will be blocked.
Turn on/off Bluetooth.
Turn on/off Wi-Fi.
Turn on/off the voice of
the phone
Go to phone Settings
Show more options
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Use the GXV3370 Keys
Figure 28: GXV3370 Keys
Table 8: GXV3370 Keys
Volume Down
Tap to turn down the call volume and media volume.
Volume Up
Tap to turn up the call volume and media volume.
Home
Tap to go back to Home screen; or touch and press for about 2 seconds to
take a screenshot
Menu
Tap to view options for different screens or applications.
Back
Tap to go back to the previous menu.
Keypad Shortcut Functions
The GXV3370 supports keys shortcuts for certain special system functions.
• Screenshot
Press and hold the Home button for about 2 seconds to capture screenshot. The screenshot can
be accessed via File Manager→ Pictures. The screenshot picture size is 1024x600 pixels.
• Firmware upgrade via SD card
For users that could not use remote upgrade or could not access the phone's Web GUI to upload firmware,
upgrading via external SD card is an alternative. Follow the steps below to upgrade GXV3370 via SD card.
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1. Download the firmware file to PC and save it in SD card.
2. Insert the SD card to GXV3370.
3. Power cycle the GXV3370 and the 5 LCD keys on the bottom of the screen will light up.
4. Wait for the LCD keys light to turn off.
5. Once the light is off, immediately press and hold both keys (the first LCD key from the left) and
(the third LCD key from the left) at the same time while booting up.
6. Release the keys when the LCD screen displays the upgrading bar.
7. The GXV3370 will start upgrading and display the upgrading process in the screen.
8. Wait until the upgrading is done.
9. The GXV3370 will reboot itself.
10. Check the firmware status and remove the SD card.
• Hard reset
For users that want to factory reset the device manually, hard reset is an alternative:
1. Power cycle the unit and the 5 LCD Keys on the bottom of the screen will light up.
2. Wait for the LCD keys light to turn off.
3. Once the light is off, immediately press and hold VOLUME UP and MENU keys at the same time.
4. Release the keys when the LCD screen displays “Factory reset, please wait”.
5. The unit will reboot with factory default settings.
Note:
Upgrading via USB storage device is not supported on the GXV3370.
Use the On-Screen Keyboard
The GXV3370 onscreen keyboard can be activated by tapping on an input field.
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• English Keyboard
This is the default keyboard on GXV3370.
Figure 29: GXV3370 Onscreen Keyboard - English Keyboard
To switch input between lowercase and uppercase, tap on (lowercase) or (uppercase).
Figure 30: GXV3370 Onscreen Keyboard - Lowercase and Uppercase
• Number and symbols
To input number and symbols, tap on the default keyboard to switch to number/symbols. Tap on
to switch back.
Figure 31: English Keyboard - Number and Symbols
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Tap on to access more symbols.
Figure 32: English Keyboard - More Symbols
Note:
• To configure keyboard and input options, go to Settings→Basic→Language & Keyboard
Keyboard & Input Methods.
• Users could touch and press the key on the keyboard for about 2 seconds to input the alternative
character. For example, touch and press the "+" key for about 2 seconds can get the selection "±".
Use the Message Waiting Indicator
The GXV3370 message waiting indicator LED is on the upper right corner of the device. It could notify the
users with different messages and status of the phone. Please refer to the status description below. The
priority for the LED indicator is from high to low in the following table.
Table 9: GXV3370 MWI LED Status
Color
LED Status
Description
Fast Flashing
Incoming call
Solid
Calling, Talking, Conferencing, Screensaver on when the
LCD is off
Slow Flashing
A call is on hold
Flashing
Missed call (s), New voicemail (s), New SIP Message (s)
Solid
High memory usage, Maximum contact storage, Network
disconnect
Fast Flashing
Upgrading
OFF
OFF
Normal
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MAKE PHONE CALLS
Register SIP Accounts
The GXV3370 supports up to 16 independent SIP accounts. Each account can have separate SIP servers,
usernames and NAT configurations.
Account Status
On the idle screen, the account widget shows the account name, and registration status.
• The following figure shows the account is successfully registered (account icon is green).
• If the account icon is grey, it's still trying to register or unable to register.
Figure 33: GXV3370 Account Widget
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Configure SIP Account
To register a SIP account, users can access phone's LCD menu→Settings→Advanced →Account
Settings
Or users could log in the GXV3370 web GUI→Account page to fill in the necessary registration information,
i.e., Account active, Account name, SIP Server, SIP User ID, SIP Authentic ID, SIP Authentic Password,
etc. Once the correct information is entered and saved, the account registration status will show on the
main screen.
Note:
For web GUI login and configuration information, please refer to GXV3370 Administration Guide.
If the account is successfully registered, users could use one of the following ways to bring up dial screen
to start making calls.
• Take the handset off hook.
• Select an account from the account widget in the idle screen.
• On the shortcuts menu of the idle screen, tap on icon to open dial screen.
Figure 34: GXV3370 Dial Screen
If Disable Video Call Feature option is enabled, the Video Call option on GXV3370 dial screen won’t be
available
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Figure 35: Disable Video Call Feature on Dial Screen
Dial a Number Directly
1. Use the methods mentioned above to open dial screen [Figure 34: GXV3370 Dial Screen].
2. Select the account to dial out on the left panel of the dial screen. The selected account will be displayed
in green
3. Enter the digits to be dialed out using the keypad. If the digit matches call history, a list of numbers will
be displayed for users to select from.
4. Tap on (audio call only) or (video call) to send the number. If no key is pressed, by default
the call will be automatically dialed out after 4 seconds timeout.
Note:
• By default, the "No Key Entry Timeout" is 4 seconds, meaning if no key is pressed after entering a
number, the call will be automatically sent out after the timeout. The timeout interval can be configured
under web GUI→Account→Call Settings.
• GXV3370 allows users to press # key as SEND key. This behavior can be disabled via option "Use #
as Dial Key" under web GUI→Account→Call Settings.
• When the user enters the digit on the dial screen, if there is digit matching call history, or contacts
name/number, the drop-down list will show the numbers. For example, if "John" is saved in the contacts,
entering 5 (JKL) 6 (MNO) 4 (GHI) 6 (MNO) will show call log with 5646 as the first four digits, as well
as John's number. Users could then directly select one of them from the list, instead of entering all the
digits.
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Redial
Users can dial out the last dialed number if there is dialed call log, using the same SIP account making the
call last time.
1. Enter the dial screen.
2. A list of dialed calls will be displayed on the left side of the dial pad. Tap on the number you would like
to call, the number will be added to the dialing field, press Audio call or Video call to redial.
Dial a Number via Contact
Follow the steps below to dial a number via Contact.
1. Access Contacts by tapping on icon on the left side of the idle screen.
2. Navigate in the contacts entries by sliding up/down on the screen.
3. Tap on the dial icon for the contact .
Figure 36: GXV3370 View Contacts
Dial a Number via Call History
1. Access Call History by tapping on icon on the bottom of the idle screen.
2. The LCD will display all call history types: "All", "Missed", "Outgoing" and "Incoming" calls.
3. Navigate in the call history list by selecting the call history category and sliding up/down on the screen.
4. Tap on the entry to show more details or tap on to dial out.
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Figure 37: GXV3370 Call History
Answer a Call
Single Incoming Call
• When the phone is in idle and there is an incoming audio call, the phone will show the call screen as
below. Tap on "Answer" softkey to answer the call via speaker or pick up the handset the answer the
call.
Figure 38: Single Incoming Call – Audio
• When the phone is in idle and there is an incoming video call, the phone will show the call screen as
below. To answer the call with audio only, tap on "Audio" to answer the call via speaker. To answer the
call with both audio and video, tap on "Video". During video call or pick up the handset. the audio will
switch to handset if picking up the handset.
Note: Users could select the Video Display Mode on phone’s Web UI→Phone Settings→Video Settings.
Set the video display mode to "Original proportion", "Equal proportional cutting" or "Proportional add
black edge".
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If set to "Original proportion", the phone displays video in its original proportion. If the video display
proportion is different from the one of the phone, the phone will stretch or compress video to display it. If
set to "Equal proportional cutting", the phone will cut video to meet its own display proportion. If set to
"Proportional add black edge", the phone will display video in its original proportion, if still exists spare
space, the phone will add black edge on it.
Figure 39: Single Incoming Call – Video
• If the phone set the “Preview” feature for the incoming call from Web UI, the phone will display one
more key “Preview” when there is an incoming video call. End users will preview the remote end without
answering the video call. After previewing, end user can tap on Answer key to answer the video call, or
“Reject” key to reject it. This feature should be supported by the SIP server. Please contact service
provider for more information.
Figure 40: Single Incoming Call – Preview-1
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Figure 41: Single Incoming Call – Preview-2
Multiple Calls/Call Waiting
1. When there is another incoming call during active call, users will hear a call waiting tone, with the LCD
displaying the caller name and ID for the incoming call. In the prompt window, it shows new incoming
call from "Jack" with the caller number; the account bar in purple is the current active call with "1004".
Figure 42: Call Waiting
2. Similar to single incoming call, if the incoming call is video call, users can choose to Audio Answer or
to Video Answer
3. Once the new call is answered, the current active call will be placed on hold. If the new call is rejected
by tapping on "Reject" softkey, the current active call will not be interrupted.
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Call Progress Status
During an active call if Home Button is pressed, the phone will go back to the home screen and the call-in-
progress status will be shown on the GXV3370 status bar, once clicking the bar it will go back to call screen.
Figure 43: Touch to Return to Call Screen
Call Hold
During the active call, press HOLD softkey on the bottom of the screen to put the call on hold. The LCD
screen will show as below. To resume the call, press UNHOLD softkey on the bottom of the screen.
Figure 44: Call on Hold
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Call Recording
1. During the call, users could record the conversation to the phone by tapping on "More"→"Start
Recording" on the call screen.
2. If need to stop the recording, tap on "More"→"Stop Recording" or hang up the call.
3. The recording files can be retrieved from the GXV3370 Web GUI → Applications → Recordings.
Figure 45: GXV3370 Call Recording
Mute
During an active call, press the MUTE softkey on the bottom of the screen to mute the call. The mute icon
will be displayed in the status bar on the top of the screen. Press the UNMUTE softkey on the bottom
of the screen to unmute the call.
Figure 46: GXV3370 Call Mute
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Turn on Video during Audio Call
Users could establish audio call first and then turn on video or accept video request during the c all if the
other party supports video call as well.
• Turn on video during audio call
During an active audio call, on the call screen, tap on "More" and select "Video On", a video request
will be sent to the other party.
Figure 47: Turn on Video During Audio Call
• Accept video request
Figure 48: Accept Video During Audio Call
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If the GXV3370 receives video request during the audio call, a message "Do you want to accept video?"
will be prompted. Select "Yes" to establish video during the call. If the Disable Video Call Feature is
enabled on GXV3370, the “Video On” option on GXV3370 will be hidden during the audio call. However, if
the GXV3370 receives video request during the audio call, users could tap to accept the video request.
Switch Audio Channel During Call
• The GXV3370 allows users to switch among handset, speaker or headset (RJ9 headset, 3.5mm
earphone, Plantronics EHS headset and Bluetooth headset) when making calls.
• During a call, tap on the first softkey on the bottom to switch audio channel. Tap on icon to use
handset; tap the icon to switch to RJ9 headset; tap on icon to switch to speaker; tap on
to switch to 3.5mm earphone; tap on to switch to Bluetooth headset.
• If Bluetooth headset is connected, the audio will be automatically switched to Bluetooth headset once
the call is established.
• The status bar on the top or the screen shows the current audio channel being used during the call.
Figure 49: Switch Audio Channel during Call
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Call Transfer
A call can be transferred to another party during the call. The GXV3370 supports blind transfer and attended
transfer.
Blind Transfer
1. During the active call, tap on "More" softkey.
2. Select "Transfer" to bring up the transfer screen.
3. Select transfer mode as "Blind" by tapping on the highlight area in [Figure 50: Blind Transfer]. The default
transfer mode is "Blind".
4. Enter the digits.
5. Tap on "Transfer" softkey.
6. The call will be transferred and GXV3370 will hang up the call.
Figure 50: Blind Transfer
Note:
• If wrong digits are entered, tap on to delete the digit one by one;
• If users would like to cancel the transfer, press button to go back to the previous talking
screen.
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Attended Transfer
GXV3370 supports attended transfer:
1. During the active call, tap on "More" softkey. Select "Transfer" to bring up transfer screen.
2. Select transfer mode as "Attended" by tapping on the mode selection area (see figure below).
Figure 51: Attended Transfer
3. Enter the transfer target number, and then press the "Send" soft key on the right.
4. Before transfer target answers the call, GXV3370 hears the ringback tone, and the touch screen
prompts shown as below. Users could tap on "Cancel" to cancel the transfer, tap on “End” or simply
hang up the call to complete call transfer.
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Figure 52: Attended Transfer - Transferring
5. After transfer target answers the call, the following screen will be shown up. If the user simply hangs
up or taps on “End” soft key, the call wil be transferred, and GXV3370 will hang up the call. If the user
taps on "Split" soft key to separate the calls, the user will talk to the second established call while the
first call is on hold.
Figure 53: Attended Transfer – Split
6. Besides attended transfers above, users could also consult the third party first before transferring the
call.
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7. During the active call, tap More then New Call to make the second call. This will place the current call
on hold.
8. The second call establishes after the call is answered.
9. During the active call, tap on "More" softkey.
10. Select "Transfer" to bring up transfer screen. The other call on hold will be displayed such as .
11. Select transfer mode as “Attended” in the transfer mode bar and tap on the call on hold such as
to transfer the call.
12. The call will be transferred, and GXV3370 will hang up the call.
Figure 54: Attended Transfer
Note:
• To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains;
• If users would like to cancel the transfer, press button to go back to the previous talking screen.
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7-Way Conference
The GXV3370 supports up to 7-way audio conferencing.
Initiate Conference
There are three ways to initiate a conference call.
• Initiating conference from dial screen
1. Bring up the dial screen using one of the methods described previously [Figure 34: GXV3370 Dial Screen].
2. Enter the extension number then press on it on the left panel of the screen
Figure 55: Add Conference Members from Dial Screen
3. The extension number will be added to dialing field and users can dial another number
Figure 56: Add Conference Members from Dial Screen 2
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4. Using the same method add the other members then press “Audio Call” for an Audio conference or
“Video Call” for a video Conference
• Initiating conference during a phone call
1. When the phone is on call screen, tap on "Conference" softkey;
2. Enter the third-party number or choose an available number on the left menu from call history or
contacts to form a conference of 3. After the call is established, the conference screen is brought up;
3. Tap on to add another member to the conference;
• Initiating conference directly using conference soft key
1. On idle screen, press conference soft key .
2. Tap on to add the members of the conference.
Figure 57: GXV3370 Conference Screen
If there are calls on hold, they will show up when adding member to the conference. Users could then tap
on the call to add it to the conference directly.
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Figure 58: GXV3370 Conference - Add Existing Call to Conference
3. Repeat the above steps to add more parties into the conference. The following figure shows a 3-way
conference established.
Figure 59: 3-Way Conference Call Established
Remove Party from Conference
To remove a party from the conference:
1. Tap on the participant icon of the user you want to remove. The below window will show up giving the
possibility to Mute enable video Enlarge or hang up.
2. Tap on icon to remove the a party from the conference.
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Figure 60: GXV3370 Conference - Remove Party from Conference
End Conference
To end the conference, tap on to disconnect all the parties from the conference. GXV3370 will hang
up the call. If the remote party hangs up the call itself, it will be disconnected from the conference but other
parties on GXV3370 will stay in the existed conference.*
Hold and Resume Conference
During the conference, users could tap on More softkey then tap on Hold to hold the conference at any
time. To resume the call tap on Unhold.
Auto Conference Mode
The GXV3370 also supports "Auto Conference" which allows users to establish conference call in a quick
and easy way, instead of adding the other parties one by one. To enable Auto Conference feature, go to
web GUI→Phone Settings→Call Settings→Call Features and set "Auto Conference" to "Yes".
To esablish call with auto conference when there are 1 or more calls on the GXV3370, simply tap on "More"
softkey and select "Conf". All the calls on GXV3370 will be brought into the conference.
Note:
• During the conference, if the initiator of the conference hangs up , the conference will end. If users wish
to allow the remaining parties to stay in conversation after the initiator hangs up, the conference initiator
should set "Transfer on 3-way Conference Hang up" to "Yes" in web GUI→Account→Call Settings.
This would allow the remaining parties to stay in the conference after the initiator exists the conference.
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Missed Call
When there is a missed call, the LCD will show missed call dialog on the idle screen.
Figure 61: Missed Call Screen
Users can tap on the missed call entry to access the missed call log. To close the missed call screen and
return to the idle screen, tap on on the upper right of the dialog.
DND (Do Not Disturb)
When DND is on, the incoming calls to the GXV3370 will be blocked for all registered accounts with a
reminder ring produced.
To turn on/off DND:
1. Touch and drag the status bar down on the GXV3370 idle screen.
2. Tap on the DND icon to turn it on. The status bar shows icon indicating
DND is on.
3. Tap on the DND icon to turn if off.
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Figure 62: Enable/Disable DND
Note:
• When the phone is in an active call, turning on/off DND won't affect the current active call. It will take
effect starting from the next incoming call.
Voicemail/Message Waiting Indication
When there is a new voicemail, the Message Waiting Indication (MWI) LED icon will blink in red on the
upper right corner of the GXV3370 and will show up in the status bar.
To retrieve the voicemail:
1. Tap on the Message icon from the applications section to bring up voicemail screen. All the
registered accounts and the number of voicemails are displayed there.
2. Tap on the account to dial into the voicemail box. Then follow the Interactive Voice Response (IVR) for
the message retrieval process.
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Figure 63: Retrieve Voicemail
For each account, the Voicemail User ID can be set up under web GUI→Account X→Call Settings: "Voice
Mail Access Number". This is the number that will be dialed out to access voicemail message when tapping
on the account in Voice Mail screen.
Call Forward
Call forward feature can be set up from GXV3370 LCD or web GUI.
• From LCD
Go to onscreen Menu→Settings→Features→Call Forward. Select account name and tap on Call
Forwarding to activate the feature. Then the list of options will be available. Select the option Call
Forward Mode to configure the call forward type (Unconditional, Time Based, Others) and then enter
necessary number in the fields.
Figure 64: Unconditional Call Forward
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• From Web GUI
Log in GXV3370 web GUI and go to Account page→Call Settings. By default, Call Forward feature
is set to "None". The Call Forward feature options are:
➢ Unconditional Forward: All the incoming calls will be forwarded to the number set up in "All To"
field.
Figure 65: Call Forward – Unconditional
➢ Time Based Forward: All the incoming calls will be forwarded to the number as schedule in the
time period. During the setup time, the call will be forwarded to the number in "In Time Forward To:"
field. Other period the call will be forwarded to the number in "Out Time Forward To:" field.
Figure 66: Call Forward - Time Based
➢ Call Forward on Busy / Call Forward No Answer / Call Forward on DND: The incoming call will
be forwarded when the GXV3370 is busy or no answer after certain interval "Delayed Call Forward
Wait Time (s)", or if the phone is on DND mode then the call will be forwarded to the configured
destination number.
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Figure 67: Call Forward - Busy/No Answer/DND
Call Features
The GXV3370 supports traditional and advanced telephony features including caller ID, caller ID with caller
Name, call waiting, call forward etc. Before using the following feature codes, please make sure "Enable
Call Features" option is set to "Yes" under web GUI→Account page→Call Settings.
Table 10: GXV3370 Feature Code
*01
Use Preferred Codec (per call)
• Dial *01 followed by the preferred codec code and the phone number.
• The phone will try to use this codec during the call.
• Codec code:
PCMU: 7110
PCMA: 7111
G726-32: 72632
G722: 722
iLBC: 7201
For example, if the user would like to use PCMA as the preferred codec to call
phone number 334455, enter *017111334455.
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*02
Force Codec (per call)
• Dial *02 followed by the preferred codec code and the phone number.
• The phone will be forced to use this codec during the call.
• Codec code:
PCMU: 7110
PCMA: 7111
G726-32: 72632
G722: 722
iLBC: 7201
For example, if the user would like to use PCMA to call phone number 334455,
enter *027111334455.
*30
Block Caller ID (for all subsequent calls)
• Dial *30.
*31
Send Caller ID (for all subsequent calls)
• Dial *31.
*50
Disable Call Waiting
• Dial *50.
*51
Enable Call Waiting
• Dial *51.
*67
Block Caller ID (per call)
• Dial *67 followed by the phone number.
*82
Send Caller ID (per call)
• Dial *82 followed by the phone number.
*70
Disable Call Waiting (per Call)
• Dial *70 followed by the phone number.
*71
Enable Call Waiting (per Call)
• Dial *71 followed by the phone number.
*72
Unconditional Call Forward. To set up unconditional call forward:
• Dial *72 followed by the phone number to forward the call.
*73
Cancel Unconditional Call Forward. To cancel the unconditional call forward:
• Dial *73.
*74
Paging Call
• Dial *74 followed by the phone number to send the paging call.
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*83
Force Audio Calling (per call)
• Dial *83 followed by the phone number to send the audio call.
*84
Force Video Calling (per call)
• Dial *84 followed by the phone number to send the video call.
*90
Busy Call Forward. To set up busy call forward:
• Dial *90 followed by the phone number to forward the call.
*91
Cancel Busy Call Forward. To cancel the busy call forward:
• Dial *91.
*92
Delayed Call Forward. To set up delayed call forward:
• Dial *92 followed by the number to forward the call. The default timeout
before the call is forwarded is 20 seconds.
*93
Cancel Delayed Call Forward. To cancel the delayed call forward:
• Dial *93.
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CONTACT
The GXV3370 supports local, LDAP and BroadWorks Xsi Contacts.
To access GXV3370 contacts, on the phone’s idle screen, tap on icon on the right panel. The following
figure shows Contacts on the GXV3370.
Figure 68: GXV3370 Contacts
The BS Contacts is the BroadWorks Xsi Contacts. It needs to be configured with the remote BroadWorks
server to enable this feature.
Local Contacts
The local contacts can save up to 1000 entries. Users can manage contacts by adding, deleting and
modifying single contacts, downloading contacts from HTTP/TFTP server, importing contacts from external
storage and exporting contacts to external storage.
Add Single Contacts
1. On the Local Contacts menu Tap on to bring up "Create Contact" dialog to manually add a new
contact. See [Figure 69: GXV3370 Contacts - Add New Contact].
2. Type First name, Last name, Phone number and other information for the new contacts. Please make
sure the account number field is selected so the GXV3370 will use this account to dial out the new
contact. The account number field is located on the left of the "Phone" filed as highlighted below.
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Figure 69: GXV3370 Contacts - Add New Contact
Note: When typing a number using dial pad, “Add to contacts” button will appear as displayed on following
picture, to add a new entry to your contacts list if the input number does not match any entry in your contacts.
Figure 70: Add to Contacts from Dial Pad
Import/Export Contacts
If the users have the GXV3370 phonebook file saved in local storage or external storage device that has
been plugged into the GXV3370, the phonebook file can be directly imported to the Contacts. There are
two different formats supported for the phonebook file:"vcard", and "xml". Users could manually create
contacts first and export the phonebook file in vcard or xml format to take a look on the phonebook file.
To Import Contacts:
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1. Open Contacts.
2. Tap on More on the upper right corner of the Contacts screen.
3. Select "Import contacts" to bring up the dialog below.
4. Fill in the import options and scroll down to the bottom of the screen.
5. Tap on "Select file" to import phonebook file from the directory in internal or external storage device.
Figure 71: GXV3370 Contacts - Import Contacts
To Export Contacts:
1. Open Contacts.
2. Tap on More on the upper right corner of the Contacts screen.
3. Select "Export Contacts " to bring up dialog below.
4. Select the file encoding and file type for the exported phonebook file. By default, the GXV3370 is using
"UTF-8" as the encoding method.
5. Tap on "Choose Directory" and select the directory where the phonebook file will be exported to.
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Figure 72: GXV3370 Contacts - Export Contacts
Download Contacts
The GXV3370 supports downloading XML phonebook from a remote HTTP/TFTP/HTTPS server to local
Contacts. When downloading the phonebook, the GXV3370 sends request to the HTTP/TFTP/HTTPS
server looking for file phonebook.xml. For more details about GXV3370 phonebook, please refer to the
following link:
http://www.grandstream.com/sites/default/files/Resources/gxv3275_xml_phonebook_guide_1.pdf
To download phonebook:
1. Make sure the GXV3370 can connect to the HTTP/TFTP/HTTPS server and the phonebook.xml file in
correct format is downloadable from the HTTP/TFTP/HTTPS server.
2. Open Contacts.
3. Tap on More on the upper right corner of the Contacts screen.
4. Select "Download Contacts" to bring up the dialog below.
5. Fill in the necessary options and then tap on on the upper right corner of the screen. The GXV3370
will send out request to the configured HTTP/TFTP/HTTPS server.
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Figure 73: GXV3370 Contacts - Download Contacts
Search Contacts
1. Open Contacts.
2. Tap on the search field .
3. Enter a contact's name or a number to search. The search result will be automatically updated and
displayed when entering the key words.
Figure 74: GXV3370 Contacts - Search Contacts
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Use Contacts
Once the contacts are added, users could navigate in the contacts list to make a call and manage the
contacts furthermore.
Make a Call to Contacts
Scroll up/down to find the contact in the list and tap on to call this contact.
Select Contacts
1. Scroll up/down to find the contact in the list.
2. Touch and press on the contact for about 2 seconds to show more options such as Delete contact, add
to blacklist etc.
3. To select a batch of contacts at the same time, press More on the upper right corner of the
contacts screen and select Batch operation, Tap on the checkbox for the contacts to be selected.
indicates the contact is selected.
Figure 75: GXV3370 Contacts - Select Contacts
Add Contacts to Favorites
1. Select the contact/contacts to be added as described in [Select Contacts].
2. Then tap on to add the contacts selected to Favorites
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There are two other methods to add contacts to favorites.
• Directly pressing on the contact and tap on to add the contact to favorite.
• Tapping on “Favorites” on the Contacts screen to navigate to favorites category and tap on to
select the contacts to be added to favorites then tap on .
Figure 76: Add Contacts to Favorites
Edit Contacts
1. Tap on a contact from the contacts list
2. Tap on to edit the contact.
Send Contacts to Desktop Shortcut
1. Long press on the contact
2. Tap on Send to Desktop from the menu.
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Share Contacts Via Bluetooth
Users can share a single contact or a batch of contacts. Refer to the following steps to do so:
• Sharing a single contact:
1. Long press on the contact
2. Select “Send” from the menu then choose the Bluetooth device that you want to share the contact with.
• Sharing a batch of contacts:
1. Select the contacts as described in [Select Contacts].
2. Press on to share the selected contacts via Bluetooth
Add Contacts to Blacklist
Users can add a single contact or a batch of contacts to the black list. Refer to the following steps to do so:
• Add a single contact to black list:
1. Long press on the contact
2. Select "Add to Blacklist" from the menu.
• Add a batch of contacts to black list:
1. Select contacts as described in [Select Contacts].
2.Press on to add the selected contacts to the blacklist
Add Group
Open Contacts and tap on to access “Group”. To add a new group, tap on and name the
new group.
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Figure 77: GXV3370 Contacts - Add New Group
Add contacts to Group
To add contacts to a group, tap on the group then tap on , check the contacts to be added to the
group and press .
Note:
• Users could also select a group for the contact when adding or editing the contact.
• Ringtone can be assigned in group as well as single contact. If the group has ringtone set to "Custom
Ringtone", this ring tone has the highest priority when there is an incoming call to the contact.
Contacts Storage Status
The GXV3370 default maximum contacts storage is up to 1000. To check contact storage status, tap on
More on the upper right corner of the contacts screen to bring up contacts options, scroll down and
select "Storage Status".
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Figure 78: GXV3370 Contacts - Storage Status
Note:
Users could increase the number of maximum contacts storage to more than 1000 contacts on GXV3370.
Users may access the phone through SSH and change the P value P1688 to another number (<=10000)
to increase the default contacts storage. In this case, if users increase this default P value, the phone
resource will be cost, and the phone performance will be slower.
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HARASSMENT INTERCEPTION
The GXV3370 has blacklist support for users to manage incoming calls. To access blacklist, tap on “Settings”
icon then under “Features”, access “Harassment Interception”.
Blocked Contacts
The blocked Contacts are the contacts that were added to the blacklist, the GXV3370 will block any calls
coming from these contacts. To show the blocked contacts tap on Blacklist from the Harassment
Interception page.
Figure 79: List of blocked contacts
Block History
To show the history of blocked contacts/numbers, tap on the call history icon from home screen and press
“Blocked”.
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Figure 80: Block History
Delete Block History
1. In the block history, tap on the recycle bin icon
2. Confirm the deletion of the complete blocking record by pressing “OK”
Edit Blacklist
Tap on Blacklist under the Harassment Interception Menu to show the blacklisted contacts
• Add number to blacklist
1. Tap on to start adding new entry to the blacklist. The blacklist can be added manually, from
contacts, or from call history.
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Figure 81: GXV3370 Blacklist - Add Number to Blacklist
2. The following figure shows manually adding number to blacklist. Once Manually add option is selected,
a window will be prompted for users to enter the phone number in the first field and name/note in the
second field (optional). Tap on OK to finish the adding operation.
Figure 82: Manually Add Number to Blacklist
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• Edit Blacklist
1. In the blacklist, touch and press the entry for about 2 seconds a prompt allowing changing the
name/note is displayed
2. Change the name/note.
3. Tap on OK once done.
• Delete Blacklist
Users can Delete/unblock contacts from the black list using two methods:
1. From the black list menu press on “Unblocked” to no longer block the calls from coming from this
contact.
2. From the contacts menu, long press on the contact and press “Remove from Blacklist”.
Intercept Anonymous calls
The GXV3370 gives the possibility to intercept anonymous calls for each account registered:
1. Enter the harassment Interception Menu.
2. Check Intercept Anonymous Calls as shown on the figure below.
3. Check the account to apply the interception.
Figure 83: Intercept Anonymous Calls
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CALL HISTORY
The GXV3370 supports local and BroadWorks Xsi Call history. Tap on idle screen to access Call
history. The following figure shows the call history on the GXV3370.
Figure 84: GXV3370 Call History
Local Call History
There are four different categories in the local call history. Users could tap on the icon on the top menu to
access the corresponding call logs:
• All
• Missed
• Outgoing
• Incoming
• Conf History
• Block (if any)
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Dial Out from Call History
Tap on one of the call history entry to call this number directly. The phone will use the same account as the
call log when dialing out.
Call History Options
• Touch and press the call history entry for about 2 seconds until more option window pops up
• Users can edit this number before calling, add this number to contacts, add this number to balcklist
etc…
Figure 85: GXV3370 Call History – Options
Delete Call History
• Delete the entire call history
Users can delete the complete call history by pressing the directly afeter accessing the call history
page.
• Delete a single call history entry
Users can delete a single call history entry by pressing the entry for about 2 seconds to bring up the options
then select Delete call history.
• Delete multiple call history entries
o Press on the top right corner of the screen and select the entries to be deleted
o Tap on to delete the entries.
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Call History Details
For each call history entry, users could tap on the entry to access the details.
Figure 86: GXV3370 Call History - Details
The following operations could be done:
• Dial out this number directly.
• Bring up dial screen with the call history number. Users could edit the number before
dialing out.
• Add to Blacklist
• Delete the entry.
• Options ,"Create a New Contacts", "Add to an Existing Contact”.
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FILE MANAGER
File Manager is a tool that allows users to delete, move, copy/past, send and rename files. It helps users
to access and manage files in local storage as well as external storage devices (e.g, SD card/USB flash
drive). Tap on the phone's menu or desktop to launch File Manager application.
Files Operations
Copy and Paste Files
Follow the steps below to copy and paste a file on the GXV3370:
1. Open file manager and navigate to the directory of the file to be copied. Touch and press on the file for
about 2 seconds until the option s window pops up then press Copy.
2. Select the location to which you want to past the file and press on .
Figure 87: GXV3370 File Manager – Copy File
Or
1- Press on the top right corner of the screen and select the files to copy
2-Tap on to copy the files selected
3-Select the directory to which you want to past the files then press .
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Figure 88: Paste File
Move Files
The steps to move a file are similar to the steps to copy/paste a file. The difference is once the file is moved,
the file will not be kept in the source folder. Follow the steps below to move a file on the GXV3370.
1. Open file manager and navigate to the directory of the file to be moved. Touch and press on the file
for about 2 seconds until the options window pops up then press Move.
2. Select the location to which you want to past the file and press on
Figure 89: GXV3370 File Manager - Move
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Or
1. Press on the top right corner of the screen and select the files to move
2. Tap on to move the files selected
3. select the directory to which you want to past the files then press
Send Files
The users can send a file via Bluetooth. Please make sure Bluetooth is turned on and connected to the
Bluetooth devices. Otherwise, users will be directed to set it up before the file can be sent out.
To send a file:
1. Open file manager and navigate to the directory of the file to be sent over. Touch and press on the file
for about 2 seconds and press send
2. Select the Bluetooth device to which the file will be transferred
Or
1. Open file manager and navigate to the directory of the file to be sent over then press on
2. The check boxes will appear then check the files to be sent over
3. Press on to send the selected files via Bluetooth then choose the Bluetooth devices to send the
files to.
Figure 90: GXV3370 File Manager - Options
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Delete Files
1. Open file manager and navigate to the directory of the file to be deleted. Touch and press on the file for
about 2 seconds until more options appear.
2. Scroll down and select “Delete”
Or
1. Open file manager and navigate to the directory of the file/files to be deleted the click on
2. The check boxes will appear then check the files to delete
3. Press on to delete the files selected
4. Tap on OK to confirm
Figure 91: Delete File(s) via File Manager
Rename a File
1. Open file manager and navigate to the directory of the file to be renamed. Touch and press on the file
for about 2 seconds until more options appear
2. Tap on "Rename". A new dialog window will pop up for users to enter the new name.
3. Tap on OK.
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Figure 92: Rename File
File Categories
The file manager will categorize the files stored on local/external storage based on the type of files. The
available categories are
• All: gives access to all internal storage files as well as external storage devices
• Pictures: contains all the pictures stored on the phone including screenshots, camera pictures and
external pictures
• Audio: contains all the Audio file on local and external storage
• Video: contains all the videos stored on the phone including recorded videos from camera and
videos stored on external devices
• Downloads: in this category the phone will list all the downloaded files such as apps, document,
music, videos …etc.
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GS MARKET
The GXV3370 supports extensive amount of 3rd party Android applications. Users could install those
applications from the built-in GS Market. If Google Play application is installed from GS Market, users could
log in and download all kinds of applications there as well.
Tap on at the phone onscreen menu to launch the GS Market. Users could browse, search, download
and install the apps from there for tools, games and other applications.
Figure 93: GS Market - Onscreen Menu
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CAMERA
The GXV3370 has built-in Camera to support taking pictures and recording videos. Users can also use the
camera during SIP video calls as well as video calls via 3rd party applications. To access Camera to take
pictures and videos, tap on Camera icon on idle screen.
Figure 94: GXV3370 Camera
Take Picture
1. Press to take picture.
2. The captured picture can be accessed under File Manager → Internal Storage → DCIM → Camera.
3. To view the last taken pictures, swipe from right to left on camera screen.
Record Video
1. Swipe from left to right on camera screen or press menu button, then tap on then type on to
select the video mode.
2. Tap on to start recording.
3. The recorded video can be accessed under File Manager → Internal Storage → DCIM → Camera.
4. To view the last recorded videos, swipe from right to left on camera screen.
Show gallery:
Once pressed it will redirect you to the device pictures
gallery.
Take Picture/Video:
If camera mode is "Taking Picture", tap on the Blue
button to take a picture.
If camera mode is "Taking Video", it will show Red
button. Tap on it to start/stop taking video.
Switch mode:
This key allows user to choose which camera mode
to use, “Taking Picture” or “Taking Video”.
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Angle Adjustment
On the back of the GXV3370 camera, users could scroll the wheel up/down to adjust the camera angle. If
users scroll the camera all the way up until the icon shows up on the status bar of the screen, the
camera is turned off.
Gallery
The GXV3370 has built-in Gallery for users to view pictures and play videos from GXV3370 internal storage.
Users could also perform basic editing tasks on pictures under Gallery page.
To access the recently taken pictures or recorded videos, click on the circular key on the right top corner of
the camera sceen.
Figure 95: Recent pictures and videos page
On this page, users have the ability to perform operations, such as:
• Tapping on button to share the file via Bluetooth or a 3rd party application.
• Tapping on button to edit and customize pictures. Users can add filters, crop, rotate
pictures… etc.
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Figure 96:Edit picture
Note: Videos cannot be edited from the gallery
• Gallery page
To access the Gallery, open the camera click on the circular key on the right top corner of the camera sceen.
Figure 97: Access to the Gallery
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Figure 98: GXV3370 Gallery
On this page from the upper left corner, users can sort the pictures and videos by Album, Location or Time.
• View pictures
Access one group of pictures and videos and select "Grid View" or "Filmstrip View" from upper left
corner of the screen to set view mode of the pictures. Tap on a specific picture to view the picture in full
screen.
• Pictures Options
When the picture is displayed in full screen, press the Menu button . A list of options will be available
for users to select, including "Delete", “Slideshow”, "Edit", "Rotate left”, “Rotate right", "Crop" or "Set
Picture as”, etc.
Figure 99: GXV3370 Gallery - Picture Options
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• Take picture/video
Tap on on the upper right of the Gallery page to start taking pictures or videos using the GXV3370
built-in camera.
• Select multiple pictures
Touch and press on one of the pictures for about 2 seconds until the picture is highlighted in blue.
Tap on other pictures to select multiple pictures. On the upper right of the Gallery screen, users can tap
on to share the pictures via Bluetooth,tap on to share the pictures via a third party
application or tap on to delete the selected pictures.
Screensaver
User can set screensaver from the phone’s idle screen under Settings → Basic →Display →Screensaver.
Figure 100: Screensaver settings
Users can set Screensaver to Clock or Screensaver.
• Clock: When setting the screen saver to Clock the phone will show a clock on the screen when the
phone goes to standby mode. Press to set the clock as Digital or Analog and Enable/Disable
the Night mode.
• Screensaver: Users can set Screensaver from the local images, the default directory
(Screensaver), or from Internal storage, or they can set a folder in a remote HTTP server to display
images contained on it as screensaver. Press to show the screensaver settings
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