Grandstream GWN7602 operation manual

Grandstream Networks, Inc.

GWN7602 Mid-Tier 802.11ac Wi-Fi Access Point

User Manual

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GWN7602 User Manual

Version 1.0.15.20

transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

The latest electronic version of this guide is available for download here:

http://www.grandstream.com/support

Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries.

CAUTION

Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.

WARNING

Please do not use a different power adaptor with devices as it may cause damage to the products and void the manufacturer warranty.

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GWN7602 User Manual

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FCC Caution

Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator& your body. This transmitter must not be co-located or operating in conjunction with any other antenna transmitter.

ISEDC Warning

This device complies with Innovation, Science, and Economic Development Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the device.

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Le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions

suivantes:

(1) l’appareil ne doit pas produire de brouillage, et

(2) l’utilisateur de l’appareil doit accepter tout brouillage radio électrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

ISEDC Warning

This equipment complies with ISEDC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator& your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Cet équipement est conforme aux ISEDC RF limites d’exposition aux radiations dans un environment

non contrôlé. Cet émetteur ne doit pas être situé ou opérant en conjunction avec une autre antenne ou émetteur.

CE Warranty

Frequency;

2.4G Wi-Fi: 2412-2472MHz; 5G Wi-Fi: 5150-5250MHz;

Output power:

2.4G Wi-Fi:

802.11b: 18.23dBm;

802.11g: 18.96dBm;

802.11n20: 18.69dBm;

802.11n40: 18.38dBm.

5G Wi-Fi:

802.11a: 21.24dBm;

802.11n20: 21.27dBm;

802.11n40: 22.13dBm;

802.11ac: 21.19dBm;

802.11ac40: 22.16dBm;

802.11ac80: 22.22dBm.

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GNU GPL INFORMATION

GWN7602 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

Grandstream GNU GPL related source code can be downloaded from Grandstream web site:

http://www.grandstream.com/support/faq/gnu-general-public-license

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GWN7602 User Manual

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Table of Contents

DOCUMENT PURPOSE .............................................................................................. 11

CHANGE LOG ............................................................................................................. 12

Firmware Version 1.0.15.20 ................................................................................................................12

Firmware Version 1.0.15.15 ................................................................................................................12

Firmware Version 1.0.3.4 ....................................................................................................................12

WELCOME .................................................................................................................. 13

PRODUCT OVERVIEW ............................................................................................... 14

Technical Specifications ......................................................................................................................14

INSTALLATION ........................................................................................................... 16

Equipment Packaging .........................................................................................................................16

Power and Connect GWN7602 Access Point .....................................................................................17

Warranty ..............................................................................................................................................17

Wall Mount Installation ........................................................................................................................18

GETTING STARTED .................................................................................................... 19

LED Patterns .......................................................................................................................................19

Discovering the GWN7602 .................................................................................................................20

USING GWN7602 IN DEFAULT STANDALONE MODE ............................................. 21

Connect to GWN7602 Default Wi-Fi Network.....................................................................................21

MANAGING GWN7602 FROM A MASTER GWN76XX .............................................. 22

SSID ....................................................................................................................................................22

Clients Configuration...........................................................................................................................28

Clients ..........................................................................................................................................28

Clients Access .............................................................................................................................29

Time Policy ..................................................................................................................................31

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Banned Clients ............................................................................................................................32

Captive Portal .....................................................................................................................................33

Guest ...........................................................................................................................................33

Policy List .....................................................................................................................................33

Internal Splash Page ...................................................................................................................35

External Splash Page ..................................................................................................................37

Pre-Authentication Rules .............................................................................................................39

Post-Authentication Rules ...........................................................................................................39

Splash Page ........................................................................................................................................39

Vouchers .............................................................................................................................................40

Voucher Feature Description .......................................................................................................40

Voucher Configuration .................................................................................................................40

Using Voucher with GWN Captive Portal ....................................................................................43

Mesh Network .....................................................................................................................................43

Bandwidth Rules .................................................................................................................................46

System Settings ..................................................................................................................................48

Maintenance ................................................................................................................................48

Basic ............................................................................................................................................48

Upgrade .......................................................................................................................................48

Access .........................................................................................................................................50

Syslog ..........................................................................................................................................50

Logserver .....................................................................................................................................51

Debug .................................................................................................................................................52

Capture (Available Only When the Master is GWN7610 OR GWN7600) ...................................52

Core Files ....................................................................................................................................55

Ping/Traceroute ...........................................................................................................................55

Syslog ..........................................................................................................................................56

One Key Debug ...........................................................................................................................57

Email/Notification ................................................................................................................................58

DHCP Server ......................................................................................................................................61

Static DHCP ........................................................................................................................................62

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SCHEDULE ................................................................................................................. 64

LED SCHEDULE ......................................................................................................... 66

UPGRADING AND PROVISIONING ........................................................................... 67

Upgrading Firmware ...........................................................................................................................67

Upgrading via the Master GWN76XX Web GUI ..........................................................................67

Provisioning ........................................................................................................................................69

Configuration Server ....................................................................................................................69

Reboot ................................................................................................................................................69

GWN MANAGEMENT PLATFORMS .......................................................................... 70

GWN.Cloud .........................................................................................................................................70

GWN Manager ....................................................................................................................................70

EXPERIENCING THE GWN7602 Wi-Fi ACCESS POINTS ......................................... 71

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Table of Tables

Table 1: GWN7602 Technical Specifications ............................................................................................ 14

Table 2: GWN7602 AP Ports Description .................................................................................................. 17

Table 3: LED Patterns ............................................................................................................................... 19

Table 4: Wi-Fi ............................................................................................................................................ 23

Table 5: Time Policy Parameters .............................................................................................................. 31

Table 6: Captive Portal – Policy List – Splash Page is “Internal” .............................................................. 35

Table 7: Captive Portal – Policy List – Splash Page is “External” ............................................................. 37

Table 8: Voucher Parameters .................................................................................................................... 42

Table 9: Bandwidth Rules .......................................................................................................................... 46

Table 10: Basic .......................................................................................................................................... 48

Table 11: Upgrade ..................................................................................................................................... 49

Table 12: Access ....................................................................................................................................... 50

Table 13: Syslog Parameters .................................................................................................................... 51

Table 14: Logserver Parameters ............................................................................................................... 51

Table 15: Debug ........................................................................................................................................ 53

Table 16: Email Setting ............................................................................................................................. 59

Table 17: Email Events .............................................................................................................................. 60

Table 18: DHCP Server Parameters ......................................................................................................... 61

Table 19: LEDs .......................................................................................................................................... 66

Table 20: Network Upgrade Configuration ................................................................................................ 67

Table of Figures

Figure 1: GWN7602 Equipment Packaging .............................................................................................. 16

Figure 2: Connecting GWN7602 ............................................................................................................... 17

Figure 3: Wall Mount – Steps 1 & 2 .......................................................................................................... 18

Figure 4: GWN Discovery Tool .................................................................................................................. 20

Figure 5: MAC Tag Label .......................................................................................................................... 21

Figure 6: SSID ........................................................................................................................................... 22

Figure 7: Add a new SSID ......................................................................................................................... 22

Figure 8: Device Membership ................................................................................................................... 28

Figure 9: Clients ........................................................................................................................................ 28

Figure 10: Clients - Select Items ............................................................................................................... 29

Figure 11: Global Blacklist ......................................................................................................................... 30

Figure 12: Managing the Global Blacklist ................................................................................................. 30

Figure 13: Adding Client Access List ......................................................................................................... 30

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Figure 14: Adding New Access List ........................................................................................................... 30

Figure 15: Blacklist Access List ................................................................................................................. 31

Figure 16: Ban/Unban Client ..................................................................................................................... 32

Figure 17: Captive Portal – Guest Page ................................................................................................... 33

Figure 18: Captive Portal - Guest Page - Select Items ............................................................................. 33

Figure 19: Captive Portal - Policy List ....................................................................................................... 34

Figure 20: Add a New Policy ..................................................................................................................... 35

Figure 21: Authentication rules ................................................................................................................. 38

Figure 22: Captive Portal – Splash Page .................................................................................................. 39

Figure 23: Add Voucher Sample ............................................................................................................... 41

Figure 24: Vouchers List ........................................................................................................................... 42

Figure 25: Captive Portal with Voucher authentication ............................................................................. 43

Figure 26: Access Points Status ............................................................................................................... 44

Figure 27: Mesh settings for GWN7602 .................................................................................................... 45

Figure 28: MAC Address Bandwidth Rule ................................................................................................. 47

Figure 29: Bandwidth Rules ...................................................................................................................... 47

Figure 30: Capture Page ........................................................................................................................... 53

Figure 31: Capture Files ............................................................................................................................ 55

Figure 32: IP Ping ..................................................................................................................................... 56

Figure 33: IP Traceroute ........................................................................................................................... 56

Figure 34: Syslog ...................................................................................................................................... 57

Figure 35: One Key Debug ....................................................................................................................... 58

Figure 36: Email ........................................................................................................................................ 59

Figure 37: Notification ............................................................................................................................... 60

Figure 38: DHCP Binding .......................................................................................................................... 62

Figure 39: Static DHCP Devices List ........................................................................................................ 63

Figure 40: Create New Schedule .............................................................................................................. 64

Figure 41: Schedules List .......................................................................................................................... 65

Figure 42: LED Scheduling Sample .......................................................................................................... 66

Figure 43: Upgrading GWN7602 .............................................................................................................. 69

Figure 44: Reboot GWN7602 from Master AP.......................................................................................... 69

Figure 45: GWN.Cloud Architecture .......................................................................................................... 70

Figure 46: GWN Manager Architecture ..................................................................................................... 70

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DOCUMENT PURPOSE

This document describes how to configure the GWN7602 in standalone mode, Or as a slave with Master GWN76XX Access points. The intended audiences of this document are network administrators. Please visit http://www.grandstream.com/support to download the latest “GWN7602 User Manual”.

This guide covers following topics:

• Product Overview

• Installation

• Getting Started

• Using GWN7602 as Standalone Access Point

• Managing GWN7602 from a Master GWN76xx

• SSIDs

• Clients Configuration

• Captive Portal

• Vouchers

• Mesh Network

• Bandwidth Rules

• System Settings

• DHCP Server

• Schedule

• LED Schedule

• Upgrading and Provisioning

• GWN Management Platforms

• Experiencing the GWN7602 Wireless Access Point

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CHANGE LOG

This section documents significant changes from previous versions. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.

Firmware Version 1.0.15.20

• Added support for FCC/CE/RCM/IC DFS Channels [Scene]

Firmware Version 1.0.15.15

• Added yellow LED pattern to indicate Mesh disconnection [LED Status]

Firmware Version 1.0.3.4

• This is the initial version of GWN7602

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GWN7602 User Manual

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WELCOME

Thank you for purchasing Grandstream GWN7602 Mid-Tier 802.11ac Wi-Fi Access Point.

The GWN7602 is a 802.11ac wireless access point. It offers dual-band 2x2:2 technology and a

sophisticated antenna design for ideal network throughput and Wi-Fi coverage range. Three 100M Ports

provide IP Phones, IPTV, PC and etc. with Ethernet, and an uplink Gigabit network port with PoE/PoE+.

To ensure easy installation and management, the GWN7602 supports to be managed by GWN series APs

(except GWN7602) with embedded controller or GWN Management Systems (GWN.Cloud / GWN

Manager). With support for advanced QoS, low-latency real-time applications, up to 80 client devices,

combining with the features of Mesh, Captive Portal, the GWN7602 is an ideal wireless access point for small sized business, coffee shops, restaurants, and hotel deployments.

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PRODUCT OVERVIEW

Technical Specifications

Table 1: GWN7602 Technical Specifications

Wi-Fi Standards

IEEE 802.11 a/b/g/n/ac

Antennas

2 dual band internal antennas. Antenna 1 - 2.4GHz: gain 3.0dBi, 5GHz: gain 3.5dBi Antenna 2 - 2.4GHz: gain 3.5dBi, 5GHz: gain 3.0dBi

Wi-Fi Data Rates

IEEE 802.11ac: 6.5 Mbps to 867Mbps IEEE 802.11a: 6, 9, 12, 18, 24, 36, 48, 54 Mbps IEEE 802.11n: 6.5Mbps to 300Mbps IEEE 802.11b: 1, 2, 5.5, 11Mbps IEEE 802.11g: 6, 9, 12, 18, 24, 36, 48, 54 Mbps

*Actual throughput may vary depending on many factors including environmental conditions, distance between devices, radio interference in the operating environment and mix of devices in the network.

Frequency Bands

2.4 GHz Radio: 2412 – 2484 GHz 5 GHz Radio: 5150-5250 MHz, 5250-5350 MHz, 5470-5725 MHz, 5725-5850 MHz

Channel Bandwidth

2.4G: 20 and 40 MHz 5G: 20, 40, 80 MHz

Wi-Fi and System Security

WEP, WPA/WPA2-PSK, WPA/WPA2 Enterprise.

MIMO

4x4:4 2.4GHz (MIMO) 4x4:4 5GHz (MU-MIMO)

Coverage Range

Up to 100 meters

*coverage range can vary based on environment

Maximum TX Power

2.4G: 21 dBm 5G: 21 dBm

*Maximum power varies by country, frequency band and MCS rate

Receiver Sensitivity

2.4G

802.11b:-96dBm@1Mbps,-88dBm@11Mbps;802.11g:-93dBm@6Mbps, 76dm@54Mbps; 802.11n20MHz:-92dBm@MCS0,73dBm@MCS7;802.11n40MHz: -88.5dBm@MCS0,-71dBm@MCS7

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802.11a: -91dBm@6Mbps, -73.5dBm@54Mbps; 802.11ac:VHT20: -

89.5dbm@MCS0, -71.5dBm@ MCS7, -64dBm@MCS8; VHT40: -

87.5dBm@MCS0; -69.5dBm@MCS7, -62dBm@MCS9, VHT80: -

83.5dBm@MCS0, -65.5dBm@MCS7, -58.5dBm@MCS9

* Receiver sensitivity varies by frequency band, channel width and MCS rate

SSIDs

4 SSIDs

Concurrent Clients

Up to 80.

Network Interfaces

1 x 10/100/1000M uplink Ethernet port with POE/POE+ 2 x 10/100M Ethernet port with PSE 1 x 10/100M Ethernet port

Auxiliary Ports

1x Reset Pinhole

Mounting

Wall mountable

LEDs

1x tri-color LEDs for device tracking and status indication

Network Protocols

IPv4/IPv6, 802.1Q, 802.1p, 802.1x, 802.11e/WMM

QoS

802.11e/WMM, VLAN, TOS

Network

Management

GWN.Cloud offers a free cloud management platform for unlimited GWN APs GWN.Manager offers premise-based software controller for up to 3,000 GWN APs

Power and Green

Energy Efficiency

Support 802.3 az; PoE 802.3af/ 802.3at PSE max output per port: 6W; Max Consumption: 20 W

Environmental

Operation: 0°C to 40°C Storage: -10°C to 60°C

Humidity: 10％ to 90% Non-condensing

Physical

Unit Dimension:135 x 115 x 30mm; Unit Weight: 188g Entire Package Dimension: 171 x 140 x 33mm; Entire Package Weight: 278.5g

Package Content

GWN7602 802.11ac Wireless AP, Quick Start Guide

Compliance

FCC, CE, RCM, IC

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INSTALLATION

Before deploying and configuring the GWN7602, the device needs to be properly powered up and

connected to the network. This section describes detailed information on installation, connection and warranty policy of the GWN7602.

Equipment Packaging

Figure 1: GWN7602 Equipment Packaging

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Table 2: GWN7602 AP Ports Description

Port

Description

DC12V

Power adapter connector (12V, 2A)

PoE

Ethernet RJ45 port (10/100/1000Mbps) supporting PoE/PoE+.

LAN1

1x 10/100M Ethernet port.

LAN2/LAN3

2x 10/100M Ethernet ports with PSE.

RESET

Factory reset pinhole. Press for 7 seconds to reset factory default settings.

Power and Connect GWN7602 Access Point

The GWN7602 can be powered either using the right PSU (DC12V, 2A) or using a PoE/PoE+ switch:

- Option A: Power Adapter to AC outlet.

- Option B: RJ45 Ethernet Cable to PoE/PoE+ switch

Figure 2: Connecting GWN7602

Warranty

If the GWN7602 Wireless Access Point was purchased from a reseller, please contact the company where the device was purchased for replacement, repair or refund.

If the device was purchased directly from Grandstream, contact our Technical Support Team for an RMA

(Return Materials Authorization) number before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.

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Wall Mount Installation

GWN7602 can be mounted on the wall. Please refer to the following steps for the appropriate installation.

Step1:

Use a measuring tape to measure the distance between the two wall mount slots on the back of the GWN7602 access point and use a pencil to mark the mounting screw holes on the wall.

Step 2:

Drill the holes in the spots that you have marked and slide the anchors into the wall. Attach the GWN7602 access point to the wall via the wall mount slots.

Figure 3: Wall Mount – Steps 1 & 2

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GETTING STARTED

The GWN7602 Wi-Fi Access Could only be managed via another GWN76XX Master AP (Except GWN7602), or through the GWN Management platforms for easy management and deployment.

This section provides step-by-step instructions on how to read LED patterns, and discover the GWN7602.

LED Patterns

The panel of the GWN7602 has different LED patterns for different activities, to help users read the status

of the GWN76XX whether it’s powered up correctly, provisioned, in upgrading process and more, for more details please refer to the below table.

Table 3: LED Patterns

LED Status

Indication

OFF

Unit is powered off or abnormal power supply.

Blinking green

Firmware update in progress.

Solid green

Firmware update successful.

Blinking red

Delete paired slave - Factory reset initiated.

Solid red

Firmware update failed.

Solid purple

Unit not provisioned.

Blinking blue

Unit provisioning in progress.

Solid blue

Unit is provisioned successfully.

Blinking White

Used for Access Point location feature

Solid Yellow

Indicate Mesh disconnection

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Discovering the GWN7602

Once the GWN7602 is powered up and connected to the Network correctly, users can discover the GWN7602 using GWN Discovery Tool as described in below steps:

1. Download and install GWN Discovery Tool from the following link:

http://www.grandstream.com/support/tools

2. Open the GWNDiscoveryTool, click on Select to define the network interface, then click on Scan.

3. The tool will discover all GWN76XX Access Points connected on the network showing their MAC, IP addresses and firmware version.

Figure 4: GWN Discovery Tool

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USING GWN7602 IN DEFAULT STANDALONE MODE

The GWN76XX can be used with the default Standalone mode, or in Slave mode where it will be managed by another GWN76XX Master, or from GWN Management platforms.

Note: The GWN7602 does not have a Web GUI and cannot act as a true Master/Standalone AP like

the other GWN76XX models, Therefore it needs to be managed from another controller like GWN

Cloud or a GWN76XX Master AP.

This section will describe how to use the GWN7602 in the default standalone mode.

Connect to GWN7602 Default Wi-Fi Network

GWN76XX can be used as standalone access point out of box, or after factory reset with Wi-Fi enabled by default.

After powering the GWN7602 and connecting it to the network, GWN7602 will broadcast a default SSID based on its MAC address GWN [MAC’s last 6 digits] and a random password.

Note that GWN76XX’s default SSID and password information are printed on the MAC tag of the unit as shown on the below figure.

Figure 5: MAC Tag Label

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MANAGING GWN7602 FROM A MASTER GWN76XX

SSID

When using GWN7602 as Slave Access Point, users can create different SSIDs from the GWN76XX Master and assign GWN7602 Slave Access Points to them.

Figure 6: SSID

GWN7602 can support up to 4 SSIDs, click on to add a new SSID.

Figure 7: Add a new SSID

When editing or adding a new SSID, users will have two tabs to configure:

• Wi-Fi: Please refer to the below table for Wi-Fi tab options

+ 49 hidden pages