Grandstream GVC3212 User Manual

Grandstream Networks, Inc.

GVC3212

HD Video Conferencing Device

User Guide

COPYRIGHT

©2021 Grandstream Networks, Inc. http://www.grandstream.com

All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

The latest electronic version of this guide is available for download here:

http://www.grandstream.com/support

Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe, and other countries.

CAUTION

Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.

WARNING

Please do not use a different power adaptor with devices as it may cause damage to the products and void the manufacturer warranty.

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CE Authentication

Hereby, Grandstream Networks, Inc. declares that the radio equipment GVC3212 is in compliance with Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet address: http://www.grandstream.com/support/resources/

GNU GPL INFORMATION

GVC3212 firmware contains third-party software licensed under the GNU General Public License (GPL).

Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public

License (GPL) for the exact terms and conditions of the license.

Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:

http://www.grandstream.com/sites/default/files/Resources/gvc32xx-gpl.tar.gz

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Table of Contents
DOCUMENT PURPOSE .................................................................................................	9
CHANGE LOG..............................................................................................................	10
Firmware Version 1.0.1.6 .....................................................................................................................	10
Firmware Version 1.0.0.6 .....................................................................................................................	10
WELCOME ...................................................................................................................	11
PRODUCT OVERVIEW ................................................................................................	12
INSTALLING GVC3212 ................................................................................................	14
Equipment Package Content ...............................................................................................................	14
Connecting GVC3212 ..........................................................................................................................	14
GVC3212 Ports Description.................................................................................................................	15
SETUP WIZARD ...........................................................................................................	16
GETTING TO KNOW GVC3212 ...................................................................................	19
Remote Control....................................................................................................................................	19
Using the Remote Control ............................................................................................................	20
Using Mouse & Keyboard ....................................................................................................................	21
Using the LED Indicator .......................................................................................................................	21
Status Icons .........................................................................................................................................	22
Using the Onscreen Keyboard.............................................................................................................	22
English Keyboard..........................................................................................................................	22
Numbers and Symbols .................................................................................................................	23
Home Screen .......................................................................................................................................	23
GVC3212 Menu ............................................................................................................................	23
GVC3212 LCD Settings ...............................................................................................	25
Basic Settings ......................................................................................................................................	25
Language & Timezone..................................................................................................................	25
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Power Management......................................................................................................................	25
HDMI.............................................................................................................................................	26
Network Settings..................................................................................................................................	27
Ethernet ........................................................................................................................................	27
Wi-Fi..............................................................................................................................................	32
Wi-Fi Display.................................................................................................................................	34
LLDP and VLAN Settings .............................................................................................................	35
Status ...................................................................................................................................................	36
Advanced Settings ...............................................................................................................................	36
IPVideoTalk Account .....................................................................................................................	36
Maintenance and Upgrade ...........................................................................................................	38
Factory Reset ...............................................................................................................................	41
IPVIDEOTALK CONFERENCE ....................................................................................	42
Initiating Conference ............................................................................................................................	42
Answering an Incoming Call in Conference.........................................................................................	42
Conference Management ....................................................................................................................	43
Accessing Personal meeting room ......................................................................................................	44
Missed Call ..........................................................................................................................................	44
Invite Members to Conference.............................................................................................................	45
Meeting Details ....................................................................................................................................	45
Open DTMF .........................................................................................................................................	46
Echo Delay...........................................................................................................................................	47
End Conference ...................................................................................................................................	47
Schedule New Meetings ......................................................................................................................	48
Meeting List..........................................................................................................................................	49
Contacts ...............................................................................................................................................	49
Local contacts ......................................................................................................................................	49
Enterprise Phonebook .........................................................................................................................	50
EXPERIENCING GVC3212 ..........................................................................................	52

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Table of Tables
Table 1: GVC3212 Technical Specifications ...............................................................................................	12
Table 2: GVC3212 Ports .............................................................................................................................	15
Table 3: GVC3212 Remote Control Keys ...................................................................................................	19
Table 4: GVC3212 LED Indicator Status Descriptions................................................................................	21
Table 5: GVC3212 Status Icons Descriptions .............................................................................................	22
Table 6: GVC3212 802.1X Mode Parameters.............................................................................................	31
Table 7: GVC3212 LLDP Configuration Parameters...................................................................................	35
Table 8: GVC3210 IPVT Call Screen Bottom Menu Icons ..........................................................................	43

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Table of Figures
Figure 1 : GVC3212 Package Content .......................................................................................................	14
Figure 2: GVC3212 Back View ...................................................................................................................	14
Figure 3: GVC3212 Back Panel ..................................................................................................................	15
Figure 4: Setup Wizard ...............................................................................................................................	16
Figure 5: Setup Wizard – Language and Timezone ...................................................................................	16
Figure 6: Setup Wizard – Network Settings ................................................................................................	17
Figure 7: Setup Wizard - IPVideoTalk Service ............................................................................................	17
Figure 8: Setup Wizard - End......................................................................................................................	18
Figure 9: GVC3212 Remote Control ...........................................................................................................	19
Figure 10: Soft Keyboard - English Input Method .......................................................................................	22
Figure 11: Soft Keyboard - Symbols and Numbers.....................................................................................	23
Figure 12: GVC3212 Home Screen ............................................................................................................	23
Figure 13 : GVC3212 Language and Timezone Settings ...........................................................................	25
Figure 14: Power Management...................................................................................................................	26
Figure 15: HDMI Settings............................................................................................................................	26
Figure 16: Screen Slice...............................................................................................................................	27
Figure 17: Ethernet Settings .......................................................................................................................	27
Figure 18: IPv4 Settings - DHCP ................................................................................................................	28
Figure 19: IPv4 Settings – Static.................................................................................................................	28
Figure 20: IPv4 Settings - PPPoE ...............................................................................................................	29
Figure 21: IPv6 Settings - DHCP ................................................................................................................	29
Figure 22: IPv6 Settings – Static.................................................................................................................	30
Figure 23: 802.1X Mode..............................................................................................................................	30
Figure 24: 802.1X - EAP-MD5 ....................................................................................................................	31
Figure 25: 802.1X - EAP-TLS .....................................................................................................................	31
Figure 26: 802.1X - EAP-PEAP ..................................................................................................................	31
Figure 27: GVC3212 Wi-Fi Enable .............................................................................................................	32
Figure 28: Add Network...............................................................................................................................	33
Figure 29 : Advanced Wi-Fi Settings...........................................................................................................	33
Figure 30: Wi-Fi Display..............................................................................................................................	34
Figure 31 : Screen Mirroring invitation ........................................................................................................	34
Figure 32: LLDP/VLAN settings ..................................................................................................................	35
Figure 33 : Status ........................................................................................................................................	36
Figure 34 : IPVideoTalk Account Registered...............................................................................................	36
Figure 35: IPVideoTalk Account Information ...............................................................................................	37
Figure 36 : Device Code .............................................................................................................................	37
Figure 37: Upgrade Settings .......................................................................................................................	38
Figure 38: One Click Debugging .................................................................................................................	39
Figure 39: State Detection ..........................................................................................................................	40
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Figure 40 : Audio Detection.........................................................................................................................		40
Figure 41: Factory Reset.............................................................................................................................		41
Figure 42 : Incoming IPVideoTalk call .........................................................................................................		42
Figure 43: GVC3212 3-Way IPVT Conference ...........................................................................................		43
Figure 44: Instant meetings.........................................................................................................................		44
Figure 45: Missed Call notification ..............................................................................................................		45
Figure 46	: Meeting Details .........................................................................................................................	46
Figure 47: Conference - Dial DTMF ............................................................................................................		46
Figure 48	: Echo Delay................................................................................................................................	47
Figure 49: GVC3212 Schedule Screen.......................................................................................................		48
Figure 50	: Scheduling warning ..................................................................................................................	48
Figure 51	: Conference List.........................................................................................................................	49
Figure 52: Local Contacts ...........................................................................................................................		50
Figure 53: Enterprise phonebook................................................................................................................		51

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DOCUMENT PURPOSE

This User Guide describes the basic concept and tasks necessary to use and configure your GVC3212. This document covers the topics of device installation, making basic conference calls and using basic call features.

To learn the advanced features and configurations, please visit http://www.grandstream.com/support to download the latest "GVC3212 Administration Guide".

This guide covers following topics:

Product Overview

Installing GVC3212

Setup Wizard

Getting to know GVC3212

GVC3212 LCD Settings

IPVideoTalk Conference

Experiencing GVC3212

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CHANGE LOG

This section documents significant changes from previous versions of GVC3212 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.

Firmware Version 1.0.1.6

No major changes.

Firmware Version 1.0.0.6

This is the initial version.

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WELCOME

Thank you for purchasing Grandstream GVC3212 HD Video Conferencing Device. This document introduces the LCD settings, web UI settings and advanced configurations of GVC3212. To learn the basic configuration and how to use the device, please visit http://www.grandstream.com/support to download the latest "GVC3212 User Guide".

The GVC3212 is a compact and affordable HD video conferencing endpoint for TV and desktop mounting.

This device pairs with Grandstream’s IPVideoTalk Meeting plans, an online conferencing platform that allows you to host meetings that can be joined on nearly any de vice including mobile, PCs, and laptops. The GVC3212 comes equipped with integrated dual microphones that offer high quality voice pickup at up to 3-meter distance, advanced echo cancellation, and sophisticated background noise suppression. It supports Miracast and Air Play for convenient wireless content screen sha ring, allowing meeting participants to share presentations, videos, or other content directly from their PC/ Mac or Android/iOS devices without tangling cables. This easy-to-use, easy-to-deploy video conferencing end point is the ideal choice for remote workers and small offices who need a price-friendly option that still pro vides the features necessary to sustain high quality video communications.

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PRODUCT OVERVIEW

					Table 1: GVC3212 Technical Specifications
	Specification				Description
	Platform				IPVideoTalk
	Network Interface				1x auto-sensing RJ45 10/100 Mbps Ethernet port
	Display				1x HDMI 1.5 with support for up to 1080p video display
	Camera				Megapixel CMOS sensor, 720P@30fps
	Lens				60 ° field-of-view wide angle
	Remote Control				Companion IR remote control
	Wi-Fi				Integrated dual-band Wi-Fi 802.11 a/b/g/n/ac
	Auxiliary Ports				TRS 3.5mm, 2x USB 2.0
	Audio Codecs				Full-band Opus, wide-band G.722, G.711, AEC, ANS, AGC, Noise Shield, PLC,
					CNG/VAD
	Video Codecs				H.264 BP/MP/HP, video resolution up to 720P 30fps; Content resolution up to 720P
	and Capabilities				and up to 5fps; BFCP; anti-flickering, auto focus and auto exposure
	Conference				Mute, call record, call waiting, auto answer, flexible dial plan, personalized ringtones
	Function				and music on hold, server redundancy & fail-over
	Wireless Screen				Support Miracast and AirPlay
	Projection
					Integrated omni-directional and cardioid dual-microphones that supports 48KHz full-
	HD Audio				band voice sampling rate and 3-meter voice pickup distance with advanced acoustic
					echo cancellation
	Mounting Stand				Built-on adjustable stand for TV-top mounting
	QoS				Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
					Random default password, unique certificate per device, user, and administrator
	Security				level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted
					configuration file, TLS, SRTP, HTTPS, 802.1x media access control
	Upgrade/Provisio				Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass
	ning				provisioning using TR-069 or AES encrypted XML configuration file or GDMS
	Power & Green				Universal power adapter included:
					Input: 100-240V 50-60Hz
	Energy Efficiency
					Output: 12VDC 1A(12W)
	Temperature and				Operation: 0°C to 40°C
					Storage: -10°C to 60°C,
	Humidity
					Humidity: 10% to 90% Non-condensing

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Package Content

GVC3212 device, remote control, 2x AAA batteries, universal power supply, network

cable (1.5 meters), HDMI cable (1.5 meters), QIG

Dimensions		Unit Dimensions: 130mm(L) x 35.5mm(W) x 68mm(H)

Safety Compliances

GVC3212 complies with FCC/CE and various safety standards. GVC3212 power adapter is compliant with the UL standard. Use the universal power adapter provided with the device package only. The manufacturer’s warranty does not cover damages to the device caused by unsupported power adapters.

Warranty

If GVC3212 is purchased from a reseller, please contact the company where the device is purchased for replacement, repair, or refund. If the device is purchased directly from Grandstream, please contact Grandstream Support for an RMA (Return Materials Authorization) number before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.

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INSTALLING GVC3212

Equipment Package Content

GVC3212 package contains the following items:

Figure 1 : GVC3212 Package Content

Connecting GVC3212

Figure 2: GVC3212 Back View

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Figure 3: GVC3212 Back Panel

Please follow the steps below to connect the GVC3212:

1.Connect the LAN port of the GVC3212 to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable.

2.Connect the HDMI-out port of the GVC3212 to the HDMI port of the main display device (e.g., TV) using the HDMI cable.

3.Connect the 12V DC output plug to the power jack on the GVC and then plug the power adapter into an electrical outlet.

4.The display device (e.g., TV) will show the idle HOME screen with IP address on the top status bar.

5.(Optional) Connect USB accessory (e.g., mouse, keyboard, USB flash drive etc.) to the USB port.

6.Use the Line-In Port to connect a microphone (External audio input device).

GVC3212 Ports Description

Name

3.5 mm Line IN

2 x USB Ports

LAN Port

HDMI OUT Port

Power Interface

Table 2: GVC3212 Ports

Description

Connect an external Microphone

Connect to USB device (External storage, mouse…)

Connect to local network using RJ-45 cable

Connect the HDMI display devices.

Connect to power adapter. The arrow indicator on the power adapter should face upwards when the power adapter is plugged in.

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SETUP WIZARD

On first use or after setting the unit to factory reset, the GVC3212 offers setup wizard tool that will guide users through setting up the basic settings. Users can Skip it and configure the unit later.

Figure 4: Setup Wizard

Users can follow the steps using the remote control to setup fields, skip, return, or confirm the action. Setup wizard tool is useful to lead users to check and configure the GVC3212 settings such as language, accounts, interface status and etc. Press on Setup Wizard to begin.

1. Set display Language and the Time Zone:

Figure 5: Setup Wizard – Language and Timezone

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