Grandstream Networks, Inc.
GVC3212
HD Video Conferencing Device
User Guide
GVC3212 User Guide
Version 1.0.1.6
COPYRIGHT
©2021 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe, and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.
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CE Authentication
Hereby, Grandstream Networks, Inc. declares that the radio equipment GVC3212 is in compliance with
Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
http://www.grandstream.com/support/resources/
GNU GPL INFORMATION
GVC3212 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:
http://www.grandstream.com/sites/default/files/Resources/gvc32xx-gpl.tar.gz
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GVC3212 User Guide
Version 1.0.1.6
Table of Contents
DOCUMENT PURPOSE ................................................................................................. 9
CHANGE LOG .............................................................................................................. 10
Firmware Version 1.0.1.6 ..................................................................................................................... 10
Firmware Version 1.0.0.6 ..................................................................................................................... 10
WELCOME ................................................................................................................... 11
PRODUCT OVERVIEW ................................................................................................ 12
INSTALLING GVC3212 ................................................................................................ 14
Equipment Package Content ............................................................................................................... 14
Connecting GVC3212 .......................................................................................................................... 14
GVC3212 Ports Description ................................................................................................................. 15
SETUP WIZARD ........................................................................................................... 16
GETTING TO KNOW GVC3212 ................................................................................... 19
Remote Control .................................................................................................................................... 19
Using the Remote Control ............................................................................................................ 20
Using Mouse & Keyboard .................................................................................................................... 21
Using the LED Indicator ....................................................................................................................... 21
Status Icons ......................................................................................................................................... 22
Using the Onscreen Keyboard ............................................................................................................. 22
English Keyboard .......................................................................................................................... 22
Numbers and Symbols ................................................................................................................. 23
Home Screen ....................................................................................................................................... 23
GVC3212 Menu ............................................................................................................................ 23
GVC3212 LCD Settings ............................................................................................... 25
Basic Settings ...................................................................................................................................... 25
Language & Timezone.................................................................................................................. 25
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Power Management...................................................................................................................... 25
HDMI ............................................................................................................................................. 26
Network Settings .................................................................................................................................. 27
Ethernet ........................................................................................................................................ 27
Wi-Fi.............................................................................................................................................. 32
Wi-Fi Display ................................................................................................................................. 34
LLDP and VLAN Settings ............................................................................................................. 35
Status ................................................................................................................................................... 36
Advanced Settings ............................................................................................................................... 36
IPVideoTalk Account ..................................................................................................................... 36
Maintenance and Upgrade ........................................................................................................... 38
Factory Reset ............................................................................................................................... 41
IPVIDEOTALK CONFERENCE .................................................................................... 42
Initiating Conference ............................................................................................................................ 42
Answering an Incoming Call in Conference ......................................................................................... 42
Conference Management .................................................................................................................... 43
Accessing Personal meeting room ...................................................................................................... 44
Missed Call .......................................................................................................................................... 44
Invite Members to Conference ............................................................................................................. 45
Meeting Details .................................................................................................................................... 45
Open DTMF ......................................................................................................................................... 46
Echo Delay ........................................................................................................................................... 47
End Conference ................................................................................................................................... 47
Schedule New Meetings ...................................................................................................................... 48
Meeting List .......................................................................................................................................... 49
Contacts ............................................................................................................................................... 49
Local contacts ...................................................................................................................................... 49
Enterprise Phonebook ......................................................................................................................... 50
EXPERIENCING GVC3212 .......................................................................................... 52
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Table of Tables
Table 1: GVC3212 Technical Specifications ............................................................................................... 12
Table 2: GVC3212 Ports ............................................................................................................................. 15
Table 3: GVC3212 Remote Control Keys ................................................................................................... 19
Table 4: GVC3212 LED Indicator Status Descriptions ................................................................................ 21
Table 5: GVC3212 Status Icons Descriptions ............................................................................................. 22
Table 6: GVC3212 802.1X Mode Parameters ............................................................................................. 31
Table 7: GVC3212 LLDP Configuration Parameters................................................................................... 35
Table 8: GVC3210 IPVT Call Screen Bottom Menu Icons .......................................................................... 43
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Table of Figures
Figure 1 : GVC3212 Package Content ....................................................................................................... 14
Figure 2: GVC3212 Back View ................................................................................................................... 14
Figure 3: GVC3212 Back Panel .................................................................................................................. 15
Figure 4: Setup Wizard ............................................................................................................................... 16
Figure 5: Setup Wizard – Language and Timezone ................................................................................... 16
Figure 6: Setup Wizard – Network Settings ................................................................................................ 17
Figure 7: Setup Wizard - IPVideoTalk Service ............................................................................................ 17
Figure 8: Setup Wizard - End ...................................................................................................................... 18
Figure 9: GVC3212 Remote Control ........................................................................................................... 19
Figure 10: Soft Keyboard - English Input Method ....................................................................................... 22
Figure 11: Soft Keyboard - Symbols and Numbers ..................................................................................... 23
Figure 12: GVC3212 Home Screen ............................................................................................................ 23
Figure 13 : GVC3212 Language and Timezone Settings ........................................................................... 25
Figure 14: Power Management ................................................................................................................... 26
Figure 15: HDMI Settings ............................................................................................................................ 26
Figure 16: Screen Slice ............................................................................................................................... 27
Figure 17: Ethernet Settings ....................................................................................................................... 27
Figure 18: IPv4 Settings - DHCP ................................................................................................................ 28
Figure 19: IPv4 Settings – Static ................................................................................................................. 28
Figure 20: IPv4 Settings - PPPoE ............................................................................................................... 29
Figure 21: IPv6 Settings - DHCP ................................................................................................................ 29
Figure 22: IPv6 Settings – Static ................................................................................................................. 30
Figure 23: 802.1X Mode .............................................................................................................................. 30
Figure 24: 802.1X - EAP-MD5 .................................................................................................................... 31
Figure 25: 802.1X - EAP-TLS ..................................................................................................................... 31
Figure 26: 802.1X - EAP-PEAP .................................................................................................................. 31
Figure 27: GVC3212 Wi-Fi Enable ............................................................................................................. 32
Figure 28: Add Network ............................................................................................................................... 33
Figure 29 : Advanced Wi-Fi Settings ........................................................................................................... 33
Figure 30: Wi-Fi Display .............................................................................................................................. 34
Figure 31 : Screen Mirroring invitation ........................................................................................................ 34
Figure 32: LLDP/VLAN settings .................................................................................................................. 35
Figure 33 : Status ........................................................................................................................................ 36
Figure 34 : IPVideoTalk Account Registered ............................................................................................... 36
Figure 35: IPVideoTalk Account Information ............................................................................................... 37
Figure 36 : Device Code ............................................................................................................................. 37
Figure 37: Upgrade Settings ....................................................................................................................... 38
Figure 38: One Click Debugging ................................................................................................................. 39
Figure 39: State Detection .......................................................................................................................... 40
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Figure 40 : Audio Detection ......................................................................................................................... 40
Figure 41: Factory Reset ............................................................................................................................. 41
Figure 42 : Incoming IPVideoTalk call ......................................................................................................... 42
Figure 43: GVC3212 3-Way IPVT Conference ........................................................................................... 43
Figure 44: Instant meetings......................................................................................................................... 44
Figure 45: Missed Call notification .............................................................................................................. 45
Figure 46 : Meeting Details ......................................................................................................................... 46
Figure 47: Conference - Dial DTMF ............................................................................................................ 46
Figure 48 : Echo Delay ................................................................................................................................ 47
Figure 49: GVC3212 Schedule Screen ....................................................................................................... 48
Figure 50 : Scheduling warning .................................................................................................................. 48
Figure 51 : Conference List ......................................................................................................................... 49
Figure 52: Local Contacts ........................................................................................................................... 50
Figure 53: Enterprise phonebook ................................................................................................................ 51
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GVC3212 User Guide
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DOCUMENT PURPOSE
This User Guide describes the basic concept and tasks necessary to use and configure your GVC3212.
This document covers the topics of device installation, making basic conference calls and using basic call
features.
To learn the advanced features and configurations, please visit http://www.grandstream.com/support to
download the latest "GVC3212 Administration Guide".
This guide covers following topics:
Product Overview
Installing GVC3212
Setup Wizard
Getting to know GVC3212
GVC3212 LCD Settings
IPVideoTalk Conference
Experiencing GVC3212
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GVC3212 User Guide
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CHANGE LOG
This section documents significant changes from previous versions of GVC3212 user manuals. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
Firmware Version 1.0.1.6
No major changes.
Firmware Version 1.0.0.6
This is the initial version.
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GVC3212 User Guide
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WELCOME
Thank you for purchasing Grandstream GVC3212 HD Video Conferencing Device. This document
introduces the LCD settings, web UI settings and advanced configurations of GVC3212. To learn the basic
configuration and how to use the device, please visit http://www.grandstream.com/support to download the
latest "GVC3212 User Guide".
The GVC3212 is a compact and affordable HD video conferencing endpoint for TV and desktop mounting.
This device pairs with Grandstream’s IPVideoTalk Meeting plans, an online conferencing platform that
allows you to host meetings that can be joined on nearly any de vice including mobile, PCs, and laptops.
The GVC3212 comes equipped with integrated dual microphones that offer high quality voice pickup at up
to 3-meter distance, advanced echo cancellation, and sophisticated background noise suppression. It
supports Miracast and Air Play for convenient wireless content screen sha ring, allowing meeting
participants to share presentations, videos, or other content directly from their PC/ Mac or Android/iOS
devices without tangling cables. This easy-to-use, easy-to-deploy video conferencing end point is the ideal
choice for remote workers and small offices who need a price-friendly option that still pro vides the features
necessary to sustain high quality video communications.
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PRODUCT OVERVIEW
Specification
Description
Platform
IPVideoTalk
Network Interface
1x auto-sensing RJ45 10/100 Mbps Ethernet port
Display
1x HDMI 1.5 with support for up to 1080p video display
Camera
Megapixel CMOS sensor, 720P@30fps
Lens
60 ° field-of-view wide angle
Remote Control
Companion IR remote control
Wi-Fi
Integrated dual-band Wi-Fi 802.11 a/b/g/n/ac
Auxiliary Ports
TRS 3.5mm, 2x USB 2.0
Audio Codecs
Full-band Opus, wide-band G.722, G.711, AEC, ANS, AGC, Noise Shield, PLC,
CNG/VAD
Video Codecs
and Capabilities
H.264 BP/MP/HP, video resolution up to 720P 30fps; Content resolution up to 720P
and up to 5fps; BFCP; anti-flickering, auto focus and auto exposure
Conference
Function
Mute, call record, call waiting, auto answer, flexible dial plan, personalized ringtones
and music on hold, server redundancy & fail-over
Wireless Screen
Projection
Support Miracast and AirPlay
HD Audio
Integrated omni-directional and cardioid dual-microphones that supports 48KHz fullband voice sampling rate and 3-meter voice pickup distance with advanced acoustic
echo cancellation
Mounting Stand
Built-on adjustable stand for TV-top mounting
QoS
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
Random default password, unique certificate per device, user, and administrator
level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted
configuration file, TLS, SRTP, HTTPS, 802.1x media access control
Upgrade/Provisio
ning
Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file or GDMS
Power & Green
Energy Efficiency
Universal power adapter included:
Input: 100-240V 50-60Hz
Output: 12VDC 1A(12W)
Temperature and
Humidity
Operation: 0°C to 40°C
Storage: -10°C to 60°C,
Humidity: 10% to 90% Non-condensing
Table 1: GVC3212 Technical Specifications
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Package Content
GVC3212 device, remote control, 2x AAA batteries, universal power supply, network
cable (1.5 meters), HDMI cable (1.5 meters), QIG
Dimensions
Unit Dimensions: 130mm(L) x 35.5mm(W) x 68mm(H)
Safety Compliances
GVC3212 complies with FCC/CE and various safety standards. GVC3212 power adapter is compliant with
the UL standard. Use the universal power adapter provided with the device package only. The
manufacturer’s warranty does not cover damages to the device caused by unsupported power adapters.
Warranty
If GVC3212 is purchased from a reseller, please contact the company where the device is purchased for
replacement, repair, or refund. If the device is purchased directly from Grandstream, please contact
Grandstream Support for an RMA (Return Materials Authorization) number before the product is returned.
Grandstream reserves the right to remedy warranty policy without prior notification.
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INSTALLING GVC3212
Equipment Package Content
GVC3212 package contains the following items:
Connecting GVC3212
Figure 1 : GVC3212 Package Content
Figure 2: GVC3212 Back View
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Name
Description
3.5 mm Line IN
Connect an external Microphone
2 x USB Ports
Connect to USB device (External storage, mouse…)
LAN Port
Connect to local network using RJ-45 cable
HDMI OUT Port
Connect the HDMI display devices.
Power Interface
Connect to power adapter. The arrow indicator on the power adapter
should face upwards when the power adapter is plugged in.
Figure 3: GVC3212 Back Panel
Please follow the steps below to connect the GVC3212:
1. Connect the LAN port of the GVC3212 to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable.
2. Connect the HDMI-out port of the GVC3212 to the HDMI port of the main display device (e.g., TV) using
the HDMI cable.
3. Connect the 12V DC output plug to the power jack on the GVC and then plug the power adapter into
an electrical outlet.
4. The display device (e.g., TV) will show the idle HOME screen with IP address on the top status bar.
5. (Optional) Connect USB accessory (e.g., mouse, keyboard, USB flash drive etc.) to the USB port.
6. Use the Line-In Port to connect a microphone (External audio input device).
GVC3212 Ports Description
Table 2: GVC3212 Ports
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SETUP WIZARD
On first use or after setting the unit to factory reset, the GVC3212 offers setup wizard tool that will guide
users through setting up the basic settings. Users can Skip it and configure the unit later.
Figure 4: Setup Wizard
Users can follow the steps using the remote control to setup fields, skip, return, or confirm the action.
Setup wizard tool is useful to lead users to check and configure the GVC3212 settings such as language,
accounts, interface status and etc. Press on Setup Wizard to begin.
1. Set display Language and the Time Zone:
Figure 5: Setup Wizard – Language and Timezone
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2. Network Settings:
Figure 6: Setup Wizard – Network Settings
Users can configure the Ethernet settings and set the address type as DHCP, Static IP or configure
PPPoE account.
Users can choose Wi-Fi Connection instead by pressing on Connect to Wi-Fi and connect to an
available SSIDs.
3. Introduction to IPVideoTalk Service:
Figure 7: Setup Wizard - IPVideoTalk Service
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4. Completing the Setup Wizard:
Figure 8: Setup Wizard - End
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GETTING TO KNOW GVC3212
Icon
Name
Explanation
1, 2, 3, 4…9
Digital Keys
Input number 1-9 and letters.
The letter input using digital keys will not be displayed as letter,
but it can be used to search for contacts in Call interface. For
example, typing 5 (JKL), 6 (MNO), 4 (GHI), 6 (MNO) can look
for John if it exists in GVC3212 contacts list.
Camera
Enable/Disable sharing local camera feed.
Layout
Switch screen layout in conference.
Mute/DND
Mute GVC3212 in conference.
Sharing
Enable/Disable presentation function to send presentation to all
members in the conference.
Remote Control
Figure 9: GVC3212 Remote Control
Table 3: GVC3212 Remote Control Keys
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Send/Answer a call
Access call screen and enter phone number then
press the key to dial out.
Press the key to redial the last outgoing call.
End Call
Hang up the conference.
Backspace
Press the key to delete input characters.
Navigation Keys:
Up/Down/Left/Right/OK
Press Navigation keys to select options.
Press Ok button to confirm/access a setting.
Power On/Off
LCD prompt shows the following three options after pressing
this key:
Sleep
Power Off
Reboot
When the power button is pressed second time, the pop-up
window will be closed.
Back
Press the key to go back to the previous screen or exit the
current screen.
Volume Down
Turn down the device volume.
Volume Up
Turn up the device volume.
Zoom In
Zoom in screen.
Zoom Out
Zoom out screen or adjust distant focus.
Using the Remote Control
GVC3212 remote control is connected to GVC3212 via infrared connection. Before using the remote control,
please make sure that 2x AAA batteries are correctly installed on the back of the remote control.
Infrared signals are automatically used to connect the remote control to GVC3212. Users need to
keep the two devices in front of each other without any substantial obstruction in between. The connected
remote control’s LED will light up in green whenever the user presses a key.
If the remote control fails to connect to GVC3212, please follow the steps below to troubleshoot:
• Check the battery polarity when placed into the battery case. Make sure the batteries are placed in the
correct direction in the remote control.
• Check the battery power.
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LED Indicator Status
Descriptions
Solid Red
Booting.
Solid Green
Standby (Sleep Mode)
OFF
Power off
If GVC3210 remote control still does not work with the diagnosis above, please try another remote control
or contact the device provider.
Using Mouse & Keyboard
When the USB mouse is plugged into GVC3212, users could make the following operations with the mouse.
Single click the left key of the USB mouse to perform the following operations:
Access menu
Check in the checkbox or enable/disable an option
Bring up the drop-down list when clicking on a combo box
Switch input methods in the input box, tap on the corresponding buttons on the soft keyboard to
input characters
Single press the left key to tap on the soft keyboard can switch to "Always use upper case" in
English input method.
Single click the right key of the USB mouse to exit the current displayed menu. It will go back to the
previous menu without saving the configurations.
Using the LED Indicator
GVC3212 LED indicator is located next to the OLED. It can be used to notify the users with current status
of the device. Please refer to the status description below.
Table 4: GVC3212 LED Indicator Status Descriptions
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Icon
Descriptions
Ethernet is connected
IPVideoTalk account
registered
Wi-Fi Connected
External USB device
connected
Wireless Display
enabled
DND Enabled
Status Icons
GVC3212 status icons are displayed on the right side of top status bar on GVC3212 LCD display device.
Table 5: GVC3212 Status Icons Descriptions
Using the Onscreen Keyboard
English Keyboard
This is the default keyboard on GVC3212. The English keyboard supports multiple languages input
methods. See figure below:
Figure 10: Soft Keyboard - English Input Method
Notes: Tap on to switch Caps Lock:
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Numbers and Symbols
To input numbers and symbols, tap on button on the default keyboard to switch to numbers/symbols.
Figure 11: Soft Keyboard - Symbols and Numbers
Home Screen
GVC3212 Home screen displays the icons for users to easily access Call screen, Instant messages,
Contacts list, Conference List, Settings, Schedule. Press the navigation keys on the GVC3212 remote
control to select an option.
Figure 12: GVC3212 Home Screen
GVC3212 Menu
Every menu opens a list of options. Press Arrow keys to navigate to the menu option you require. Then
press “OK” to access further options or confirm the setting displayed. To go to the previous menu item,
press “Back”.
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Access the conference room and
start an instant meeting
Meeting
Contacts
Meeting list
Settings
Schedule
Access call screen and
call history
Basic
Advance
Access Contact’s List
Access meetings’ List
Language & Timezone
Bluetooth
Power Management
HDMI
HDMI Output
Screen Slice
Ethernet
Wi-Fi
Wi-Fi Display
Other network Settings
IP Mode
IPv4 address Type
IPv6 Address Type
802.1x Mode
Network
About
Account
Maintenance and upgrade
Factory Reset
Upgrade
One click debugging
State Detection
Schedule New Meetings
LLDP
VLAN
Instant
Call
Network
Status
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GVC3212 LCD Settings
Basic Settings
Users can configure Language & Time zone, Power Management, and HDMI Settings from the GVC3212
LCD Menu Settings Basic Settings.
Language & Timezone
On this section, Users could choose the display language, configure proper date, and time settings such
as NTP server, Date & Time format, Time zone.
Figure 13 : GVC3212 Language and Timezone Settings
Power Management
Users could configure Auto sleep setting as a power management technique by pressing on OK button
then choosing the period after which the unit auto sleeps. This setting can be disabled by setting it to never.
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HDMI
Figure 14: Power Management
Users could customize HDMI output display by configuring resolution settings and Screen Slice feature.
Figure 15: HDMI Settings
HDMI Output: Sets HDMI out resolution. Up to 1080p supported, default is 1080p-60 fps
(depending on TV resolution).
Screen slice: This feature allows users to either enlarge the GVC3212’s output display size to
match the full size of the output screen or compress the display according to users’ preferences
(Minimum is 90%). Users can use Right/Left arrows to adjust the display:
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Figure 16: Screen Slice
Network Settings
GVC3212 supports a variety of network connections (Ethernet, Wi-Fi) in addition to Wi-Fi Display feature
that is used for screen stream mirroring of other devices in the GVC3212 via Wi-Fi.
Ethernet
If the user would like to use Ethernet connection for network access, please plug the Ethernet cable into
the LAN port on the back of GVC3212. Ethernet connection is turned on as DHCP by default on both IPv4
and IPv6 protocols. To configure Ethernet settings on GVC3212, go to LCD Menu Settings Network
Ethernet.
Figure 17: Ethernet Settings
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The GVC3212 offers the possibility to prioritize a protocol over another by setting Preferred Internet protocol
to IPv4 or IPv6.
1. Using IPv4:
To configure the GVC3212 using IPv4 protocol, follow the below steps:
1. Plug the Ethernet cable into the LAN port on the back of GVC3212.
2. Go to LCD menu Settings Network Ethernet IPv4 Address Type.
3. Tap on "IPv4 Address Type" to select DHCP, Static IP or PPPoE as the address type.
For DHCP, save the setting and GVC3212 should be able to get IP address from the DHCP server
in the network.
Figure 18: IPv4 Settings - DHCP
For static IP, Press on IPv4 Address Type and select Static IP. Enter IP Address, Subnet Mask,
Default Gateway, DNS Server, and Alternative DNS server for GVC3212 to correctly connect to
the network.
Figure 19: IPv4 Settings – Static
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For PPPoE, enter PPPoE account ID and password so that GVC3212 can get IP address from the
PPPoE server.
Figure 20: IPv4 Settings - PPPoE
Notes:
Press OK button on IPV4 Address Type to choose either DHCP, Static IP or PPPoE.
Press Right arrow navigation key to open the sidebar and press on save to save the current settings.
Press on Back key to cancel the configuration change.
2. Using IPv6:
To configure the GVC3212 using IPv6 protocol, follow the below steps:
1. Plug the Ethernet cable into the LAN port on the back of the GVC3212
2. Go to LCD menu Settings Network Ethernet IPv6 Address Type.
3. Tap “Address Type” to select DHCP or Static IP as the address type.
For DHCP, save the setting and GVC3212 should be able to get IP address from the DHCP server
in the network.
Figure 21: IPv6 Settings - DHCP
For static IP, configure IPv6 address, DNS server 1, DNS server 2 and Preferred DNS server, enter
the IPv6 address in the format of 2001:db8:1:2::3.
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Figure 22: IPv6 Settings – Static
Notes:
Press Right arrow navigation key to open the sidebar and press on save to save the current settings.
Press on Back key to cancel the configuration change.
3. 802.1X Mode:
Users can configure 802.1x settings under Settings Network Ethernet 802.1x Mode. By default,
802.1x is disabled. Users can enable it by setting 802.1x mode to "EAP-MD5", "EAP-TLS5" or "EAP-PEAP”.
Once it is enabled, the user will be required to enter the identity and password to be authenticated in the
network.
Figure 23: 802.1X Mode
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Parameters
Descriptions
802.1x Mode
Allows the user to enable/disable 802.1x and configure 802.1x mode. The default
setting is disabled.
Identity
Enter the identity information for 802.1x mode.
802.1X Secret
Enter the password for 802.1x mode.
CA Certificate
Upload the ca certificate for 802.1x mode.
Client Certificate
Upload the client certificate for 802.1x mode.
Private Key
Upload the private key for 802.1x mode.
Figure 24: 802.1X - EAP-MD5
Figure 25: 802.1X - EAP-TLS
Figure 26: 802.1X - EAP-PEAP
Table 6: GVC3212 802.1X Mode Parameters
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Wi-Fi
Users could enable and configure Wi-Fi Settings from Settings Network Wi-Fi
Enable/Disable Wi-Fi:
Once Wi-Fi is turned on (Enable), GVC3212 will automatically start the scanning within the range. A list of
Wi-Fi networks will be displayed as scanning result. Tap on the SSID and enter the correct password
information to connect to the selected Wi-Fi network.
Figure 27: GVC3212 Wi-Fi Enable
By pressing on the right arrow key on the remote control, Users can Scan available networks, Add network,
or access Advanced network setting.
Add Network:
User can press on Add Network to add a hidden network info:
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Figure 28: Add Network
Advanced:
On this page, customers could Enable/Disable Network Notification, check Network card’s MAC address,
IP address and country code.
Figure 29 : Advanced Wi-Fi Settings
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Wi-Fi Display
Wi-Fi Display feature is used for screen stream mirroring of other devices in the GVC3212 via Wi-Fi. Users
need to enable Wi-Fi as a first step and then turn Wi-Fi Display Feature On to connect to other devices via
Wi-Fi:
Figure 30: Wi-Fi Display
Enable Wireless display on the device you want to cast its screen, the phone will show the GVC3212 in the
available devices list. The wireless connection will start immediately after accepting the invitation on the
GVC3212.
Figure 31 : Screen Mirroring invitation
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Parameters
Descriptions
LLDP
LLDP
Enable or disable LLDP. The default setting is “Open”.
Layer 3 SIP QoS
This field defines the layer 3 QoS parameter for SIP packets. It is the value used for
IP Precedence, Diff-Serv or MPLS. The default value is 26.
Layer 3 Audio
QoS
This field defines the layer 3 QoS parameter for audio packets. It is the value used for
IP Precedence, Diff-Serv or MPLS. The default value is 46.
Layer 3 Video
QoS
This field defines the layer 3 QoS parameter for video packets. It is the value used for
IP Precedence, Diff-Serv or MPLS. The default value is 34.
VLAN
Second layer
QoS 802.1q/VLAN
Tag
Assigns the VLAN Tag of the Layer 2 QoS packets for LAN port. The default value is 0.
Note: Please do not change the setting before understanding the VLAN's settings or
consulting with the network administrator. Otherwise, the device might not be able to
get the correct IP address.
LLDP and VLAN Settings
Access GVC3212 home screen, go to Settings Network Other Network Settings to configure
LLDP and VLAN settings on GVC3212.
Figure 32: LLDP/VLAN settings
Notes:
Press Right arrow navigation key to open the sidebar and press on save to save the current settings.
Press on Back key to cancel the configuration change.
Table 7: GVC3212 LLDP Configuration Parameters
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Second layer
QoS 802.1p
Priority
Assigns the priority value of the Layer 2 QoS packets. The default value is 0.
Status
Users could check the Network, Software and Hardware status by accessing LCD Menu Settings ->
Status.
Figure 33 : Status
Advanced Settings
IPVideoTalk Account
GVC3212 comes with a built-in IPVideoTalk account. The IPVideoTalk Account settings can be configured
from LCD Menu Settings Advance Account. The following figure shows the IPVideoTalk account
registered successfully (account icon is blue with IPVideoTalk ID displayed):
Figure 34 : IPVideoTalk Account Registered
On Account page, users can configure their IPVideoTalk Settings such as the Display name,
Enable/Disable Auto answer, Set IPVideoTalk Server address and check their registered IPVideoTalk
related details and current Plan information.
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Figure 35: IPVideoTalk Account Information
As the screenshot above shows, users could check and click on “Device code” This unique code is used to
link your GVC3212 to an IPVideoTalk Account to manage and schedule meetings from there.
Figure 36 : Device Code
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Maintenance and Upgrade
1. UPGRADE Settings:
Users can configure firmware upgrade and configuration files download settings from LCD Menu
Settings -> Advance Maintenance and Upgrade Upgrade. On this section, users could check if
there is a new firmware version uploaded to the firmware server path configured by pressing on “Version
Detection” option, or could go through with configuring the upgrade settings by pressing on “Settings”:
Figure 37: Upgrade Settings
Firmware and configuration files detection:
Select when to upgrade or initiate provisioning. Users can select “Always Check When Bootup”, “When
firmware/config file pre/suffix changes” or “Skip the Firmware Check”.
Firmware Upgrade Mode:
Select upgrade mode for firmware upgrading. Users could set to TFTP, HTTP or HTTPS. The default
setting is HTTPS.
Firmware HTTP/HTTPS Username
Type the username if the HTTP/HTTPS for the firmware server uses the user authentication mode.
Firmware HTTP/HTTPS Password
Type the password if the HTTP/HTTPS for the firmware server uses the user authentication mode.
Firmware Server Path
Configure the server path for the firmware server. The default setting is “fm.ipvideotalk.com/gvc3212”.
Config Upgrade Mode
Select upgrade mode for config file provisioning. Users could set to TFTP, HTTP or HTTPS. The default
setting is HTTPS.
Config HTTP/HTTPS Username
Type the username if the HTTP/HTTPS for the config server uses the user authentication mode.
Config HTTP/HTTPS Password
Type the password if the HTTP/HTTPS for the config server uses the user authentication mode.
Config Server Path
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Configure the server path for the config file server. The default setting is “fm.ipvideotalk.com/gvc3212”.
Notes:
Press Right arrow navigation key to open the sidebar and press on save to save the current settings.
Press on Back key to cancel the configuration change.
2. One click debugging:
Users can start debugging and capturing device logs for troubleshooting purposes on this section, all
captured files will be saved on an external USB storage. Pressing on Start button will initiate debugging.
Users can stop Debugging by pressing on Stop button, once debugging is stopped, users could then eject
the USB device to check the files.
Figure 38: One Click Debugging
3. State Detection:
State detection page provides visual information about the device’s interfaces connection, Network and
Accounts status. Users can also perform an Audio detection test to check if the built-in speaker is working:
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Figure 39: State Detection
Figure 40 : Audio Detection
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Factory Reset
Users can restore the device to Factory settings by pressing on Restore Factory option. A prompt message
will be displayed on screen for users to confirm the factory reset. If the user proceeds with the reset, all
configuration and user data will be lost.
Figure 41: Factory Reset
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IPVIDEOTALK CONFERENCE
GVC3212 supports IPVideoTalk conference and it can be the host to initiate a conference or join other
conferences as a member.
Initiating Conference
The conference can be initiated in multiple ways:
From Call Screen:
1. Access the call screen from LCD Menu Dial, enter the number in the text box using remote
control or select the member from the list below. On the dialing screen, Enter digits in the dial-up
box. If the digits or the letters for the digit match contacts and call history in GVC3212, a dropdown
list of numbers will be displayed. For example, entering 5 (JKL), 6 (MNO), 4 (GHI) and 6 (MNO)
will display “5646” or “john” if contact "john" exists. The matching characters will be highlighted in
red.
2. Press on the remote control or click on button on the screen to dial out.
From Schedule:
For more details, please refer to Schedule New Meetings.
Instant Meetings
User can join their personal conference room directly from LCD Menu Instant Meetings.
Answering an Incoming Call in Conference
You can specify how your GVC3212 manages incoming calls. Depending on your configuration, your
GVC3210 answers a call automatically or prompts you to answer a call manually.
Under LCD Menu Advanced Setting Account, If Auto Answer option is enabled, Incoming
IPVideoTalk calls will be answered automatically. If Auto Answer is disabled, Users can manually accept or
decline incoming invitations.
Figure 42 : Incoming IPVideoTalk call
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Icons
Name
Definitions
Add Member
Users can add new members to the conference either from the
corporate contact phonebook or by dialing their number in the dial
screen.
Mute
Other call parties will not hear you if you mute yourself. Press the
button again to unmute.
Camera
Turn On/Off local camera.
Layout
Adjust the layout for the video display for video call.
Conference host can choose the meeting layout from Meeting
Layout, the following layouts are available:
Tile: The video for all attendees will be tiled and adapted
automatically based on the number of video images.
If the conference host answers the call, the caller will join into the current active conference.
Conference Management
On the bottom of the call screen, users will see a list of icons for menu options. This menu will be
automatically hidden if there is no operation in 5 seconds. Press any key to bring up the menu options again.
Figure 43: GVC3212 3-Way IPVT Conference
The table below shows the functions for each icon:
Table 8: GVC3210 IPVT Call Screen Bottom Menu Icons
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1+N: One large video image with N smaller video images (polling
mode). The current large video image is displaying the video image
from current speaker.
More
This option allows conference host to start Recording by pressing on
Record, the recorded call will be saved in the account’s IPVideoTalk
Cloud.
Users can bring up DTMF dialing screen by pressing on Open DTMF
Option.
Users also adjust Echo Delay feature and view Meeting details.
End
Conference host can choose to either just exit the meeting by
pressing on Leave alone, the conference in this case will continue.
Or End the meeting completely by pressing on End the meeting.
Accessing Personal meeting room
Users can start an instant meeting and access their personal meeting room from LCD Menu Instant
Meetings.
Figure 44: Instant meetings
Missed Call
When there is a missed call, the Dial icon on home screen will show the number of missed calls. Once
accessed the dial screen, the reminder icon will disappear.
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Figure 45: Missed Call notification
Invite Members to Conference
Users could use one of the following ways to add members:
Access the dial screen by clicking on the ADD icon on conference screen. Then, choose to either
add member from the corporate phonebook by pressing on Corporate Contact or invite them by dialing
out their number by choosing Invite by dial number. Once the member answers the call, it will be
connected into the conference automatically.
When a member calls the conference number. If the host answers the call, the member will be added
into conference automatically.
Meeting Details
Users can view the meeting related details such as the subject, Meeting ID, Meeting’s URL, PSTN number
by pressing on More button and selecting meetings details:
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Open DTMF
Figure 46 : Meeting Details
Users can dial DTMF during a conference.
1. During Conference, Press More button option , Then choose Open DTMF Option to bring up
DTMF dialing
Figure 47: Conference - Dial DTMF
2. Press the digital keys on the remote control to input DTMF then on # to send. Press on the remote
control to cancel the operation if needed.
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Echo Delay
When GVC3212 connects to a HDMI external display (e.g. TV), echo may generate during in a call. Echo
Delay feature configures the device's HDMI audio delay to match the audio latency of different TV sets.
Meeting host can adjust Echo delay feature by pressing on and select Echo Delay.
Figure 48 : Echo Delay
End Conference
To end the conference, tap on END button or press key on GVC3212 remote control and
choose either “Leave alone” or “End the meeting”. If GVC3212 is the conference host:
Select “Leave alone” so that the GVC host will leave the conference while the IPVT conference will
still be going on. The GVC Host can still host or end the meeting by selecting it from Conference List
Section.
Note: The conference can be ended by WebRTC host or admin through web portal afterwards as well.
Select “End the meeting” so that the IPVT conference will be ended and all the other participants will
be disconnected from the IPVT server.
Select “Cancel” to Cancel ending the meeting and resume conference.
If the conference member hangs up the call, it will be disconnected from the conference, but other parties
in the conference will stay in the conference.
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Figure 50 : Scheduling warning
Schedule New Meetings
Schedule feature allows users to set a specific time to host a conference in advance, with conference
reminder and members. Users can schedule new meetings from LCD Menu Schedule.
Figure 49: GVC3212 Schedule Screen
Users could set the meeting details such as the subject of the meeting, starting time and duration,
Enable/Disable Auto recording (Recorded meeting saved in the cloud), and set the invitees list by adding
them to Participants. User can press on the Add Members next to Participants to add invitees from call
history and Local contacts or from the Enterprise phonebook.
By pressing on right arrow navigation key and selecting save, the new meeting schedule will be saved in
[Meeting List].
When the new conference start time or duration intersect with an already scheduled conference, a popup
message will be displaying onscreen for users to either edit the new meeting details or submit anyway.
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Meeting List
Users could view ongoing conference details along with scheduled conferences after the current time by
accessing LCD Menu Meeting List. Select one conference and press "OK" key on GVC3212 remote
control to view conference details.
Ongoing meetings will be labeled as In Progress. Users can select an in-progress conference and choose
to either Host the meeting or End it.
The scheduled meetings that did not start yet are labeled as Not Start. Users can select this meeting on
the conference list and choose to Edit the conference, Cancel the conference, or start it.
When a scheduled meeting start time comes and the conference host did not accept the incoming
conference call, the meeting will be labeled as to be host in the conference list. The host can then choose
to either Start the meeting or Cancel it.
Figure 51 : Conference List
Contacts
Local contacts
From LCD Menu Contacts Local Contacts Users can choose to access their local contacts directory
and add or edit contacts in the local directory.
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Figure 52: Local Contacts
Operations
- Search: Users could input keyword in the search box. GVC3212 will display contacts automatically
which is related to the search keyword. Fuzzy search and precise search are both supported.
- Call: Select the contact and press on GVC3212 remote control or Press on the contact and
choose Call number.
- Add: Press Right arrow key on the remote control and then press on New Contact, fill in contact
information and on the right arrow key and then choose save.
- Edit: Choose a contact then choose Edit. Press Right arrow key then on save to save the changes.
- Contact Details: Select one contact and press "OK" key on the remote control to view contact
details.
Enterprise Phonebook
The contacts are managed centrally in the server side. Users can access it from LCD Menu Contacts
Enterprise phonebook. This will show the Enterprise Contacts screen.
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Figure 53: Enterprise phonebook
Select an entry in the directory and press the Green Call button on the GVC3212 remote control
to call this contact or Select a contact and Press on OK button then on Dial.
Press right arrow key on the remote control and then on Refresh to refresh the directory.
Select the search box and input character or digits to look for contacts.
Press right arrow key on the remote control then on Batch Call, then select a group of contacts to call
multiple contacts simultaneously.
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EXPERIENCING GVC3212
Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware
releases, additional features, FAQs, documentation and news on new products.
We encourage you to browse our product related documentation, FAQs and User and Developer Forum for
answers to your general questions. If you have purchased our products through a Grandstream Certified
Partner or Reseller, please contact them directly for immediate support.
Our technical support staff is trained and ready to answer all of your questions. Contact a technical support
member or submit a trouble ticket online to receive in-depth support.
Thank you again for purchasing Grandstream Video Conferencing System, it will be sure to bring
convenience and color to both your business and personal life.
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