Grandstream GVC3200, GVC3202 User Manual

Grandstream Networks, Inc.

GVC3200/GVC3202

Video Conference System for AndroidTM

User Guide

COPYRIGHT

©2021 Grandstream Networks, Inc. http://www.grandstream.com

All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

The latest electronic version of this guide is available for download here: http://www.grandstream.com/support

Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries.

CAUTION

Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.

WARNING

Please do not use a different power adaptor with devices as it may cause damage to the products and void the manufacturer warranty.

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FCC Caution

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, it is restricted to indoor environment. The band from 5600-5650MHz will be disabled by the software during the manufacturing and cannot be changed by the end user. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.

Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

CE Authentication

Hereby, Grandstream Networks, Inc. declares that the radio equipment GVC3200 and GVC3202 are in compliance with Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet address: http://www.grandstream.com/support/resources

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GNU GPL INFORMATION

GVC3200/GVC3202 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from: http://www.grandstream.com/sites/default/files/Resources/gvc32xx-gpl.tar.gz

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Table of Contents
DOCUMENT PURPOSE ...............................................................................................	16
CHANGE LOG..............................................................................................................	17
Firmware Version 1.0.3.69 ...................................................................................................................	17
Firmware Version 1.0.3.64 ...................................................................................................................	17
Firmware Version 1.0.3.62 ...................................................................................................................	17
Firmware Version 1.0.3.51 ...................................................................................................................	17
Firmware Version 1.0.3.49 ...................................................................................................................	17
Firmware Version 1.0.3.46 ...................................................................................................................	17
Firmware Version 1.0.3.45 ...................................................................................................................	17
Firmware Version 1.0.3.38 ...................................................................................................................	18
Firmware Version 1.0.3.24 ...................................................................................................................	18
Firmware Version 1.0.3.16 ...................................................................................................................	18
Firmware Version 1.0.3.8 .....................................................................................................................	18
Firmware Version 1.0.1.74 ...................................................................................................................	18
Firmware Version 1.0.1.65 ...................................................................................................................	19
Firmware Version 1.0.1.58 ...................................................................................................................	19
Firmware Version 1.0.1.48 ...................................................................................................................	20
Firmware Version 1.0.1.5 .....................................................................................................................	20
WELCOME ...................................................................................................................	21
PRODUCT OVERVIEW ................................................................................................	22
Safety Compliances .............................................................................................................................	24
Warranty...............................................................................................................................................	24
INSTALLING GVC3200/GVC3202................................................................................	25
Equipment Package Content ...............................................................................................................	25
Connecting GVC3200/GVC3202 .........................................................................................................	26
Connecting GAC2500 to GVC3200/GVC3202 ....................................................................................	32
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GETTING TO KNOW GVC3200/GVC3202...................................................................	33
Remote Control....................................................................................................................................	33
Remote Control Keys and Touchpad............................................................................................	33
Capturing Screenshot Using the Remote Control ........................................................................	36
Using the Remote Control ............................................................................................................	36
Using Mouse & Keyboard ....................................................................................................................	36
OLED Screen.......................................................................................................................................	37
Using the LED Indicator .......................................................................................................................	38
Status Icons .........................................................................................................................................	38
Using the Onscreen Keyboard.............................................................................................................	39
English Keyboard..........................................................................................................................	39
Numbers and Symbols .................................................................................................................	40
Home Screen .......................................................................................................................................	41
Screen Lock .........................................................................................................................................	41
CONNECTING TO NETWORK AND DEVICES ...........................................................	42
Ethernet ...............................................................................................................................................	42
Using IPv4 ....................................................................................................................................	42
Using IPv6 ....................................................................................................................................	43
WI-FI (GVC3200 Only).........................................................................................................................	43
Turning Wi-Fi On/Off .....................................................................................................................	44
Bluetooth ..............................................................................................................................................	44
Pairing GVC3200/GVC3202 with a Bluetooth Device ..................................................................	45
Connecting to a Bluetooth Device ................................................................................................	45
Using Bluetooth Remote Control ..................................................................................................	46
Transfer Files with Bluetooth ........................................................................................................	47
Using Bluetooth Headset ..............................................................................................................	48
VPN Settings........................................................................................................................................	48
VLAN Settings......................................................................................................................................	50
LLDP Settings ......................................................................................................................................	50
802.1X Mode........................................................................................................................................	50
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CAMERA ......................................................................................................................	52
Preset...................................................................................................................................................	53
Add Preset ....................................................................................................................................	53
Edit Preset ....................................................................................................................................	53
Delete Preset ................................................................................................................................	54
Apply Preset .................................................................................................................................	54
Initial Position................................................................................................................................	54
Camera Parameters Configurations ....................................................................................................	55
PERIPHERAL ...............................................................................................................	57
External USB Device ...........................................................................................................................	57
Using USB Mouse/Keyboard ........................................................................................................	57
Using USB Storage Device ..........................................................................................................	57
SD Card ...............................................................................................................................................	57
Microphone and Speaker.....................................................................................................................	58
MAKING PHONE CALLS .............................................................................................	59
Account ................................................................................................................................................	59
Dial Screen ..........................................................................................................................................	59
Dialing a Number Directly .............................................................................................................	60
Redial............................................................................................................................................	60
Dialing a Number via Contact.......................................................................................................	60
Dialing a Number via Call History .................................................................................................	61
Direct IP Call .................................................................................................................................	61
Paging/Intercom............................................................................................................................	62
Answering a Call ..................................................................................................................................	62
Call Hold ..............................................................................................................................................	64
Mute Local Audio .................................................................................................................................	64
Call Recording .....................................................................................................................................	64
DND (Do Not Disturb) ..........................................................................................................................	64
Missed Call ..........................................................................................................................................	65
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Call Forward.........................................................................................................................................	65
Conference ..........................................................................................................................................	65
Device Layout ...............................................................................................................................	65
Initiating Conference.....................................................................................................................	65
Answering an Incoming Call in Conference .................................................................................	66
Conference Management .............................................................................................................	66
Invite Members to Conference .....................................................................................................	69
Removing Member from Conference ...........................................................................................	69
Conference Control.......................................................................................................................	70
Pause Conference ........................................................................................................................	70
Conference Layout .......................................................................................................................	71
Presentation Sharing ....................................................................................................................	72
Conference Recording..................................................................................................................	73
Participants List ............................................................................................................................	75
Call Details....................................................................................................................................	75
Enabling DND During Conference................................................................................................	76
Conference Lock...........................................................................................................................	76
Open DTMF ..................................................................................................................................	76
PIN Code ......................................................................................................................................	76
FECC - Camera Control in Conference........................................................................................	78
End Conference............................................................................................................................	79
End Meeting Reminder .................................................................................................................	80
Power Off During a Conference Call ............................................................................................	80
Schedule ..............................................................................................................................................	81
View Conference Details ..............................................................................................................	81
Add Scheduled Conference..........................................................................................................	82
Edit Scheduled Conference ..........................................................................................................	83
Reschedule Conference ...............................................................................................................	84
Delete Scheduled Conference......................................................................................................	84
Voicemail..............................................................................................................................................	84
Call Features........................................................................................................................................	85
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ADDITIONAL FUNCTIONS ..........................................................................................	88
GVC Remote Client Application ...........................................................................................................	88
BlueJeans ............................................................................................................................................	90
APPLICATIONS............................................................................................................	91
Contacts ...............................................................................................................................................	91
Add Contact ..................................................................................................................................	92
Search Contacts ...........................................................................................................................	95
Manage Contacts..........................................................................................................................	95
Groups ..........................................................................................................................................	96
LDAP contacts .....................................................................................................................................	98
LDAP Settings...............................................................................................................................	99
Search LDAP Contacts ...............................................................................................................	103
Add Search Result into Local Contacts ......................................................................................	103
Call History.........................................................................................................................................	105
Add Contact from Call History ....................................................................................................	106
Delete Call History ......................................................................................................................	107
Conference Schedule via Call History ........................................................................................	107
File Manager ......................................................................................................................................	107
Copy File.....................................................................................................................................	108
Send File.....................................................................................................................................	108
Delete File...................................................................................................................................	108
Rename File ...............................................................................................................................	109
Recording...........................................................................................................................................	109
Save Path ...................................................................................................................................	110
Setup Wizard .....................................................................................................................................	110
Backup ...............................................................................................................................................	112
Backup Data ...............................................................................................................................	112
Restore Backup Data..................................................................................................................	114
Set Backup Path .........................................................................................................................	114
Diagnosis ...........................................................................................................................................	114
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Browser ..............................................................................................................................................	115
Sync Local Schedule with Google Calendar .....................................................................................	115
Custom App on Home Screen ...........................................................................................................	121
Uninstall Application...........................................................................................................................	122
GS MARKET...............................................................................................................	123
Search Apps.......................................................................................................................................	123
Download and Install Apps ................................................................................................................	123
Update Apps ......................................................................................................................................	123
IPVIDEOTALK ............................................................................................................	124
Instant Meetings.................................................................................................................................	124
Meeting List........................................................................................................................................	125
Call .....................................................................................................................................................	125
Contacts .............................................................................................................................................	125
Notices ...............................................................................................................................................	126
Settings ..............................................................................................................................................	128
Join an IPVideoTalk Meeting..............................................................................................................	130
Busy Tone Responses .......................................................................................................................	130
Manually Start IPVideoTalk Tip ..........................................................................................................	131
Conference Control............................................................................................................................	132
Hand Down/Up in IPVideoTalk Meeting......................................................................................	132
Share Local Camera...................................................................................................................	134
Mute Participants ........................................................................................................................	135
Stop Video Upload ......................................................................................................................	136
Start Cloud Recording........................................................................................................................	136
GVC3200/GVC3202 WEB UI FEATURES ..................................................................	138
Accessing GVC3200/GVC3202 Web GUI .........................................................................................	138
Saving Changes.................................................................................................................................	139
Definitions ..........................................................................................................................................	139
Toolbar ...............................................................................................................................................	140
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Call Page ...........................................................................................................................................	140
Making a Call ..............................................................................................................................	141
Conference Control.....................................................................................................................	141
Contacts Page ...................................................................................................................................	142
Contacts......................................................................................................................................	142
Groups ........................................................................................................................................	144
Schedule .....................................................................................................................................	145
Call History .................................................................................................................................	146
LDAP ..........................................................................................................................................	146
Device Control Page ..........................................................................................................................	147
Video Control ..............................................................................................................................	147
Audio Control ..............................................................................................................................	147
RESCUE MODE .........................................................................................................	150
FACTORY RESET ......................................................................................................	152
Reset via LCD ....................................................................................................................................	152
Reset via Web UI ...............................................................................................................................	153
Reset via Reset Hole .........................................................................................................................	153
EXPERIENCING GVC3200/GVC3202........................................................................	154

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Table of Tables
Table 1: GVC3200/GVC3202 Technical Specifications...............................................................................	22
Table 2: GVC3200/GVC3202 Package List ................................................................................................	25
Table 3: GVC3200/GVC3202 Front Panel ..................................................................................................	26
Table 4: GVC3200 Back Panel ...................................................................................................................	27
Table 5: GVC3202 Back Panel ...................................................................................................................	29
Table 6: GVC3200/GVC3202 Optional Equipment List ..............................................................................	30
Table 7: GVC3200/GVC3202 Remote Control Keys ..................................................................................	33
Table 8: GVC3200/GVC3202 OLED Screen Status Descriptions ..............................................................	37
Table 9: GVC3200/GVC3202 LED Indicator Status Descriptions ...............................................................	38
Table 10: GVC3200/GVC3202 Status Icons Descriptions ..........................................................................	39
Table 11: GVC3200/GVC3202 VPN File Parameters .................................................................................	49
Table 12: GVC3200/GVC3202 VLAN Configuration Parameters ...............................................................	50
Table 13: GVC3200/GVC3202 LLDP Configuration Parameters................................................................	50
Table 14: GVC3200/GVC3202 802.1x Mode Parameters ..........................................................................	51
Table 15: GVC3200/GVC3202 Camera Parameters ..................................................................................	55
Table 16: GVC3200/GVC3202 Call Screen Bottom Menu Icons ................................................................	67
Table 17: GVC3200/GVC3202 Conference Member Status Descriptions..................................................	69
Table 18: GVC3200/GVC3202 Add Conference Parameters .....................................................................	82
Table 19: GVC3200/GVC3202 Feature Code for SIP Account ...................................................................	85
Table 20: GVC3200/GVC3202 Import Contacts Parameters......................................................................	93
Table 21: GVC3200/GVC3202 Download Contacts Parameters................................................................	94
Table 22: GVC3200/GVC3202 Export Contacts Parameters .....................................................................	96
Table 23: GVC3200/GVC3202 LDAP Settings Parameters........................................................................	99
Table 24: GVC3200/GVC3202 Web Access .............................................................................................	139
Table 25: GVC3200/GVC3202 Web UI - Audio Control Parameters ........................................................	147

Table of Figures
Figure 1: GVC3200/GVC3202 Front Panel.................................................................................................	26
Figure 2: GVC3200 Back Panel ..................................................................................................................	27
Figure 3: GVC3202 Back Panel ..................................................................................................................	28
Figure 4: GVC3200 Back Panel Connection Diagram ................................................................................	31
Figure 5: Deploy GVC3200/GVC3202 with Other Devices.........................................................................	32
Figure 6: GVC3200/GVC3202 Remote Control ..........................................................................................	33
Figure 7: GVC3200/GVC3202 Top Status Bar Dropdown Menu ................................................................	38
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Figure 8: Soft Keyboard - English Input Method .........................................................................................	40
Figure 9: English Input Method – Capslock ................................................................................................	40
Figure 10: Soft Keyboard - Symbols and Numbers ....................................................................................	40
Figure 11: Soft Keyboard - More Symbols and Numbers ...........................................................................	40
Figure 12: GVC3200/GVC3202 Home Screen ...........................................................................................	41
Figure 13: Ethernet Settings .......................................................................................................................	42
Figure 14: GVC3200 Add Wi-Fi Screen ......................................................................................................	44
Figure 15: GVC3200/GVC3202 Bluetooth - Paired Device ........................................................................	46
Figure 16: GVC3200/GVC3202 Add VPN Files Screen .............................................................................	48
Figure 17: GVC3200/GVC3202 VPN Validation Screen.............................................................................	49
Figure 18: GVC3200/GVC3202 Camera Screen ........................................................................................	52
Figure 19: GVC3200/GVC3202 Add Preset Screen ...................................................................................	53
Figure 20: Initial Position.............................................................................................................................	54
Figure 21: GVC3200/GVC3202 Camera Parameters Setting Screen ........................................................	55
Figure 22: Audio Priority..............................................................................................................................	58
Figure 23: GVC3200/GVC3202 SIP Account..............................................................................................	59
Figure 24: GVC3200/GVC3202 Call Screen...............................................................................................	59
Figure 25: GVC3200/GVC3202 Single Incoming Call Screen ....................................................................	62
Figure 26: GVC3200/GVC3202 Single Incoming H.323 Call Screen .........................................................	63
Figure 27: GVC3200/GVC3202 New Incoming Call Screen.......................................................................	63
Figure 28: GVC3200/GVC3202 3-Way Conference ...................................................................................	66
Figure 29: GVC3200/GVC3202 Conference Control Screen .....................................................................	70
Figure 30: Layout customization .................................................................................................................	71
Figure 31: Local Layouts.............................................................................................................................	71
Figure 32: Cloud Layouts ............................................................................................................................	71
Figure 33: Specify a pane to display a certain attendee .............................................................................	72
Figure 34: GVC3200/GVC3202 3-Way Conference with Presentation ......................................................	73
Figure 35 : Web UI Conference Recording.................................................................................................	74
Figure 36: GVC3200/GVC3202 Participants List........................................................................................	75
Figure 37: GVC3200/GVC3202 Call Details Screen ..................................................................................	75
Figure 38: GVC3200/GVC3202 Call ScreenMorePIN Code ...............................................................	77
Figure 39: Enter PIN Code to Lock Conference .........................................................................................	77
Figure 40: Input PIN Code from DTMF to Join Conference........................................................................	78
Figure 41: FECC – Remote Camera Control ..............................................................................................	79
Figure 42: End Conference .........................................................................................................................	79
Figure 43: End Meeting Reminder ..............................................................................................................	80
Figure 44: Power Off During a Call .............................................................................................................	80
Figure 45: GVC3200/GVC3202 Schedule Screen......................................................................................	81
Figure 46: GVC3200/GVC3202 Conference Details Screen ......................................................................	82
Figure 47: GVC3200/GVC3202 Add Conference Screen ...........................................................................	82
Figure 48: GVC3200/GVC3202 Voice Mail Application ..............................................................................	85
Figure 49: “GVC Remote” apk in GVC3200/GVC3202 LCD MenuSettingsStatusRemote Control . 88
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Figure 50: GVC3200/GVC3202 Remote Control Application on Android Device	....................................... 89
Figure 51: GVC3200/GVC3202 Contacts Screen.......................................................................................	91
Figure 52: GVC3200/GVC3202 Add New Contact Screen .........................................................................	92
Figure 53: GVC3200/GVC3202 Import Contacts Screen ...........................................................................	93
Figure 54: GVC3200/GVC3202 Download Contacts Screen .....................................................................	94
Figure 55: GVC3200/GVC3202 Export Contacts Screen ...........................................................................	96
Figure 56: GVC3200/GVC3202 Groups Screen .........................................................................................	97
Figure 57: GVC3200/GVC3202 Add Group Screen ...................................................................................	98
Figure 58: LDAP Contacts Interface ...........................................................................................................	99
Figure 59: LDAP Settings Example in Web UI..........................................................................................	102
Figure 60: Search LDAP Contacts ............................................................................................................	103
Figure 61: Add LDAP Search Result to Local Contacts............................................................................	104
Figure 62: Batch Add LDAP Search Results to Local Contacts................................................................	104
Figure 63: GVC3200/GVC3202 Call History Screen ................................................................................	105
Figure 64: GVC3200/GVC3202 Call History Details.................................................................................	106
Figure 65: GVC3200/GVC3202 Add Contact Screen ...............................................................................	107
Figure 66: GVC3200/GVC3202 Recording Screen ..................................................................................	109
Figure 67: GVC3200/GVC3202 Default Save Path ..................................................................................	110
Figure 68: ApplicationsSetup Wizard .....................................................................................................	111
Figure 69: Interface Detection....................................................................................................................	111
Figure 70: GVC3200/GVC3202 Backup App ............................................................................................	112
Figure 71: GVC3200/GVC3202 Automatic Backup Screen ......................................................................	113
Figure 72: Backup Commonly Used Apps ................................................................................................	113
Figure 73: GVC3200/GVC3202 Restore Backup Data Screen ................................................................	114
Figure 74: GVC3200/GVC3202 Diagnosis Screen ...................................................................................	115
Figure 75: LCD MenuSettingsSystemAccounts .............................................................................	116
Figure 76: Select the Google Account Used for Sign-In ...........................................................................	117
Figure 77: Enable Calendar Sync for the Google Account .......................................................................	117
Figure 78: GVC3200/GVC3202 ScheduleSettings................................................................................	118
Figure 79: Enable Google Account for Schedule and Set Sync Interval ..................................................	118
Figure 80: Creating New Event in Google Calendar.................................................................................	119
Figure 81: Google Calendar Event Synced in Schedule ..........................................................................	120
Figure 82: Set “Related Account” to Google Account ...............................................................................	120
Figure 83: System Apps ........................................................................................................................	121
Figure 84: Move App to SD card ...............................................................................................................	122
Figure 85: Move App to Device Storage ...................................................................................................	122
Figure 86: GVC3200/GVC3202 GS Market ..............................................................................................	123
Figure 87: GVC3200/GVC3202 IPVideoTalk Application..........................................................................	124
Figure 88: IPVideoTalk ApplicationEnterprise Directory ........................................................................	125
Figure 89: IPVideoTalk ApplicationEnterprise Directory: Batch Call .....................................................	126
Figure 90: IPVideoTalk ApplicationNotices ............................................................................................	126
Figure 91: IPVideoTalk ApplicationNotices: Message Prompt ..............................................................	127
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Figure 92: Message Indicator for IPVideoTalk Application........................................................................	128
Figure 93: IPVideoTalk Account Settings ..................................................................................................	129
Figure 94: Current Plan used and its expiration time................................................................................	129
Figure 95: Manually start Scheduled Meeting...........................................................................................	131
Figure 96: Reminder prompt for preparation before starting the webinar.................................................	132
Figure 97: Hand up - IPVideoTalk .............................................................................................................	132
Figure 98: Participants list.........................................................................................................................	132
Figure 99: Hand down/IPVideotalk ...........................................................................................................	133
Figure 100: Hand down by Host – IPVideoTalk ........................................................................................	133
Figure 101: Lower hand of one participant ...............................................................................................	133
Figure 102: Lower all the participants hands ............................................................................................	134
Figure 103: Require Webcam sharing ......................................................................................................	134
Figure 104: Sharing Camera Request ......................................................................................................	134
Figure 105: Stop Camera Sharing ............................................................................................................	135
Figure 106: Un-share camera of a participant ..........................................................................................	135
Figure 107:Mute participants ....................................................................................................................	135
Figure 108: Stop Video Uploading ............................................................................................................	136
Figure 109 : Start Cloud Recording ..........................................................................................................	137
Figure 110 : Recording ..............................................................................................................................	137
Figure 111 : IPVideoTalk Recordings ........................................................................................................	137
Figure 112: GVC3200/GVC3202 Web GUI - Login...................................................................................	138
Figure 113: GVC3200/GVC3202 Web UI Tool Bar ...................................................................................	140
Figure 114: GVC3200/GVC3202 Web UI - Call ........................................................................................	140
Figure 115: GVC3200/GVC3202 Web UI - Conference Status ................................................................	141
Figure 116: GVC3200/GVC3202 Web UI - Conference Control ...............................................................	142
Figure 117: GVC3200/GVC3202 Web UI - Contacts ................................................................................	143
Figure 118: GVC3200/GVC3202 Web UI - Groups ..................................................................................	144
Figure 119: GVC3200/GVC3202 Web Page - Schedule ..........................................................................	145
Figure 120: GVC3200/GVC3202 Web UI - Call History............................................................................	146
Figure 121: GVC3200/GVC3202 Web UI - Video Control ........................................................................	147
Figure 122: Rescue Mode.........................................................................................................................	150
Figure 123: Rescue Mode - Network connected ......................................................................................	150
Figure 124: Rescue Mode - Network disconnected ..................................................................................	151
Figure 125: Rescue Mode – Manual.........................................................................................................	151
Figure 126: Factory Reset via LCD...........................................................................................................	152
Figure 127: GVC3200/GVC3202 Web UI - Factory Reset .......................................................................	153
Figure 128: GVC3200/GVC3202 Web UI - Factory Reset Confirmation ..................................................	153

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DOCUMENT PURPOSE

This User Guide describes the basic concept and tasks necessary to use and configure your GVC3200/GVC3202. This document covers the topics of device installation, making basic conference calls and using basic call features.

To learn the advanced features and configurations, please visit http://www.grandstream.com/support to download the latest "GVC3200/GVC3202 Administration Guide".

This guide covers following topics:

Product Overview

Installing GVC3200/GVC3202

Getting to know GVC3200/GVC3202

Connecting to Network and Devices

Camera

Peripheral

Making Phone Calls

Additional Functions

Applications

GS Market

IPVideoTalk

GVC3200/GVC3202 Web UI Features

Rescue Mode

Factory Reset

Experiencing GVC3200/GVC3202

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CHANGE LOG

This section documents significant changes from previous versions of GVC3200/GVC3202 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.

Firmware Version 1.0.3.69

No major changes.

Firmware Version 1.0.3.64

No major changes.

Firmware Version 1.0.3.62

Added to support to show the number of total members in the IPVideoTalk meeting. [Participants List]

Added to support to control the video layouts in the IPVideoTalk cloud server. [Conference Layout]

Added ability to specify a certain pane to display a certain attendee. [Conference Layout]

Added power menu for GVC320x remote control power button. [Remote Control Keys and Touchpad]

Added support to show the number of invited members and joined members in the IPVideoTalk meeting. [Conference Control].

Added to show current audio input/output device on GVC320x’s HDMI output. [Audio Input/Output]

Updated the Bluetooth pairing UI in the GVC320x.

Added IPVideoTalk Conf Control features in the GVC320x. [Conference Control].

Firmware Version 1.0.3.51

Added IPVideoTalk Menu on GVC320x’s home screen. [IPVideoTalk Menu]

Firmware Version 1.0.3.49

Updated IPVideoTalk application Interface [IPVideoTalk Application]

Firmware Version 1.0.3.46

Optimized OPUS codec upstream performance.

Added the option to check the Participants List on GVC320x during an IPVideoTalk meeting. Users could check all participants in the current IPVideoTalk meeting.

Firmware Version 1.0.3.45

Added the prompt for IPVideoTalk Webinar preparation period before starting the meeting.

Added the option to join back the existed meeting by one key. In this case, if the GVC320x leaves the

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meeting, the GVC320x could click to join back the meeting to continue/end the conference.

Firmware Version 1.0.3.38

Added cloud recording control for IPVideoTalk meetings or webinars [Start Cloud Recording]

Added an option to allow GVC to leave meeting itself when pressing "End" button [End Conference]

Added a notification to inform users “The meeting will be ended in 5 minutes” during an IPVT meeting if the subscribed IPVT plan on GVC device is expiring [End Meeting Reminder]

Firmware Version 1.0.3.24

Added support for GVC to receive, accept and reject request from IPVT WebRTC host to open GVC local camera to share video. [Share Local Camera]

Added some commonly used apps on system backup settings page, such as scheduled meeting and camera preset. [Backup Commonly Used Apps]

Added allowing users to choose the main feed in Custom PIP when GVC is connected to multiple monitors. [Conference Layout]

Firmware Version 1.0.3.16

Added “Hand up/down” feature for IPVideoTalk conference. [Hand Down/Up in IPVideoTalk Meeting]

Added support for user to power off the device immediately during a call. [Power Off During a Conference Call]

Added option “Pause uploading” on configure control panel during an IPVideoTalk meeting. [Stop Video Upload]

Added support for users to move apps to external SD card. [Move App to SD Card]

Firmware Version 1.0.3.8

Added IPv6 support [Ethernet]

Added conference preseαt setting for schedule [Add Scheduled Conference]

Added interface detection in setup wizard [Setup Wizard]

Firmware Version 1.0.1.74

Added support to join an IPVideoTalk meeting by dialing meeting ID or host IPVideoTalk ID. [Join an IPVideoTalk Meeting]

Added prompt message for current IPVideoTalk plan is about to expire or already expired on GVC3200/GVC3202 LCD home screen or menuApplicationsIPVideoTalk applicationNotices. [Notices]

Updated size limitation of each recording file size from 1 G to 1.9 G. [Recording].

Added support specific failed reasons prompt on dialing screen instead of SIP 486 busy error messages of IPVideoTalk calls [Busy Tone Responses]

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Added A tip for manually starting local scheduled IPVideoTalk meeting from GVC3200/GVC3202 LCDSchedule page [Manually Start IPVideoTalk Tip]

Firmware Version 1.0.1.65

Added ability to choose any configured preset as initial position in the drop-down menu in addition to

“Default” and “Latest Position”. [Initial Position]

Added an icon to indicate network unstable condition on the upper left of the call screen, which means current network condition is not good enough for the video call using the selected resolution/bit rate. [Status Icons]

Added “Record” option on the call screen bottom menu. [GVC3200/GVC3202 Call Screen Bottom Menu Icons]

Updated the default configurations for Call Recording feature. [Call Recording]

Added support to record presentation shared by GVC3200/GVC3202 and IPVideoTalk WebRTC clients. [Conference Recording]

Added recording files limitation that max size of each recording file on SD card or USB storage device is 1 G, GVC3200/GVC3202 will create a new file if size exceed 1 G. [recording size]

Added Save Path options of Recording files on internal memory, external SD card or USB storage. [Save Path]

Added video answer and audio answer options on GVC3200/GVC3202 to answer H.323 calls. [H.323]

Updated the default configurations for IPVideoTalk Contacts. [Contacts]

Added GVC3200/GVC3202 version control mechanism that IPVideoTalk account will work only if the firmware version is on 1.0.1.62 or later, and IPVideoTalk version information is under Settings. [IPVideoTalk version]

Firmware Version 1.0.1.58

Added feature code. [Call Features]

Added ability to view top status bar notifications. [Status Icons] [Figure 7: GVC3200/GVC3202 Top Status Bar Dropdown Menu]

Added “optional” for step 2 “selecting call mode to IP Call” in making direct IP call from LCD dialing interface. The GVC3200/GVC3202 can dial direct IP as long as a valid format is entered without selecting mode to “IP Call”. [Direct IP Call]

Added presentation mode “PC” and “Auto”. [Table 16: GVC3200/GVC3202 Call Screen Bottom Menu Icons]

Added “Layout” option in the call screen bottom menu. [Table 16: GVC3200/GVC3202 Call Screen Bottom Menu Icons]

Added “View contact” option in the GVC3200/GVC3202 menuApplicationsCall History so that users can view contact details if the call history entry already exists in Contacts. [View contact]

Added Screen Lock feature. [Screen Lock]

Added support to sync local schedule with Google Calendar. [Sync Local Schedule with Google Calendar]

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Firmware Version 1.0.1.48

Separated Add Preset section and Edit Preset section. Edit Preset section has renamed preset information added. [Add Preset] [Edit Preset]

Added PIN Code support during conference. [PIN Code]

Added FECC support during conference. [FECC - Camera Control in Conference]

Added LDAP contacts support. [LDAP contacts]

Added options “PIN Code”, “Auto Join Conference for Scheduled Members without PIN Code” and

“Repeat” for Schedule. Removed options “Auto Answer for Conference Members” and “Lock” for

Schedule. [Schedule] [Schedule]

Added IPVideoTalk Application. [IPVIDEOTALK]

Updated Audio Priority information for connected audio devices. [Microphone and Speaker]

Firmware Version 1.0.1.5

This is the initial version.

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WELCOME

Thank you for purchasing Grandstream GVC3200/GVC3202 AndroidTM Video Conferencing System. This document introduces the LCD settings, web UI settings and advanced configurations of GVC3200/GVC3202. To learn the basic configuration and how to use GVC3200/GVC3202, please visit http://www.grandstream.com/support to download the latest "GVC3200/GVC3202 User Guide".

GVC3200/GVC3202 is a ground-breaking solution that offers small-to-medium businesses a revolutionary video conferencing system with unprecedented flexibility and the power of support for multiple popular video conferencing protocols and platforms right out of the box. The SIP-based GVC3200/GVC3202 supports Grandstream’s robust IPVideoTalk cloud platform for plug and play video conferencing while also being interoperable with any 3rd party SIP video conferencing platform - thus offering a great option to expand or implement a 3rd party platform. Additionally, since it is based on AndroidTM 4.4, the GVC3200/GVC3202 offers full access to all video conferencing applications.

The GVC3200/GVC3202 sports an innovative, patent-pending embedded MCU that supports conferencing with local mixing between SIP, H.323 and Android applications.

The GVC3200 supports 9-way conferencing with local mixing between SIP, H.323 and Android applications.

The GVC3202 supports 3-way conferencing with local mixing between SIP, H.323 and Android applications.

In comparison to Grandstream’s GVC3200, the GVC3202 offers a slightly lower capacity option for businesses looking for up to 3-way video-conferencing and support for up to 2 Full HD monitors.

The GVC3200/GVC3202 eliminates the traditional barriers to video conferencing and sets a new bar for business-class video conferencing solutions by offering industry-leading flexibility, interoperability, system compatibility, application richness and ease of use.

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PRODUCT OVERVIEW

Specification

Protocols/

Standards

Camera

Lens

Network Interface

Wi-Fi

Bluetooth

Video Outputs

Video Input

Microphone/

Speaker

Remote Control

Auxiliary Ports

Graphic Display

Voice Codecs

Video Codecs

People Video

Resolution

Content Video

Resolution

Output

Resolution

Embedded MCU

Table 1: GVC3200/GVC3202 Technical Specifications

Description

SIP RFC3261, BFCP, TIP (pending), RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A

record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, LLDP-MED, LDAP,

TR-069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6, FEC, FECC, H.323, Q.931, H.224,

H.281, H.225.0, H.239, H.241, H.245, H.460.18 and H.460.19

1/3” 2 Megapíxel CMOS 1920H x 1080V@30fps

GVC3200: 12 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view GVC3202: 9 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view

1 x RJ45 10/ 100/ 1000 Mbps port

GVC3200 only: Integrated dual-band 802.11 a/b/g/n (2.4GHz & 5GHz)

Yes, integrated. Bluetooth 4.0 + EDR

GVC3200: 3 x HDMI up to 1080p with CEC

GVC3202: 2 x HDMI up to 1080p with CEC

1 x VGA/1 x HDMI with resolution up to 1080p

External MIC/Speaker, built-in MIC, cascadable external MIC/speaker (pending)

Bluetooth remote control with multi-touch touchpad

1 x USB 2.0, SD, external speaker port, reset pin

OLED with 128x32 resolution

G.711μ/a, G.722 (wide-band), iLBC (pending), Opus, G.722.1, G.722.1c, in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)

H.264 BP/MP/HP, H.323, video resolution up to 1080p, frame rate up to 30fps, bitrate up to 4Mbps

1080p from 512 Kbps, 720p from 384 Kbps, 4SIF/4CIF from 128 Kbps, SIF/CIF/QSIF/QCIF/SQSIF/SQCIF from 64 Kbps

Input: VGA, SVGA, XGA, WXGA, WXGA, SXGA, 1440×900, 720p, 1600×1200, 1080p (HDMI), up to 60fps;

Encoding: 1280×720, 1920×1080

720p, 1080p

GVC3200: Up to 4-way 1080p conference, 5-way 720p conference, 9-way VGA conference

GVC3202: Up to 2-way 1080p conference, 3-way 720p conference, 3-way VGA conference

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Dual-Stream

Audio Features

Video Features

Platform Bridging

Telephony

Features

Sample

Applications

Application

Deployment

QoS

Security

Multi-Language

Upgrade/

Provisioning

Power & Green

Energy Efficiency

Package Content

BFCP, people video (up to 1080p@30fps) + content video (up to 1080p@15fps, 720p@30fps)

AEC, ANS, AGC, PLC, CNG/VAD

FEC, dynamic display layout, picture-in-picture, picture-outside-picture, digital caption (pending)

Bridge SIP calls with any Android VoIP apps.

Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 9-way audio/video conference for GVC3200 and 3-way audio/video conference for

GVC3202, downloadable XML phone book, LDAP, call waiting, call history, flexible dial plan, personalized music ringtones, server redundancy & fail-over

Web browser, Facebook, Twitter, YouTube, Google calendar, mobile phone data import/export via Bluetooth, etc. API/SDK available for advanced custom application development

Allows Android 4.4.2 compliant applications to be deployed in the device with provisioning control

Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS

User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, 128/256-bit SRTP, HTTPS, 802.1x media access control

English, German, Italian, French, Spanish, Portuguese, Russian, Turkish, Polish, Chinese, Korean, Japanese, and more

Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass provisioning using TR-069 or AES encrypted XML configuration file

Universal power adapter included: Input 100-240VAC 50-60Hz; Output 12VDC/5A (60W)

- GVC3200:

GVC3200 video conference system, external USB speaker/MIC (GAC2500), remote control, universal power supply, network cable (1.5 meters), USB extension cable (5 meters), mounting kit, 4 HDMI cables (one 1.5-meter cable, two 3-meter cables and one 5-meter cable), 4 AAA batteries, lens cover, quick installation guide, brochure, GPL license

- GVC3202:

GVC3202 video conference system, external USB speaker/MIC (GAC2500), remote control, universal power supply, network cable (1.5 meters), USB extension cable (5 meters), mounting kit, 3 HDMI cables (one 1.5-meter cable, one 3-meter cables and one 5-meter cable), 4 AAA batteries, lens cover, quick installation guide, brochure, GPL license

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Temperature and		Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non-
Humidity		condensing
		FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter), Part 15C, Part 15E.407,
		Part 2.1091
Compliance		CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1,
		EN62479, RoHS, EN301893, EN62311
		RCM: AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268

Safety Compliances

GVC3200/GVC3202 complies with FCC/CE and various safety standards. GVC3200/GVC3202 power adapter is compliant with the UL standard. Use the universal power adapter provided with GVC3200/GVC3202 package only. The manufacturer’s warranty does not cover damages to the device caused by unsupported power adapters.

Warranty

If GVC3200/GVC3202 is purchased from a reseller, please contact the company where the device is purchased for replacement, repair or refund. If the device is purchased directly from Grandstream, please contact Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.

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INSTALLING GVC3200/GVC3202

Equipment Package Content

GVC3200/GVC3202 package contains the following items:

	Table 2: GVC3200/GVC3202 Package List
	Name				For GVC3200				For GVC3202
	GVC3200/GVC3202 Main Case				1				1
	External USB Speakerphone (GAC2500)				1				1
	Remote Control (4 AAA batteries)				1				1
	12V Universal Power Adapter with power cable				1				1
	1.5m Ethernet Cable				1				1
	5m USB Extension Cable				1				1
	1.5m HDMI Cable				1				1
	3m HDMI Cable				2				1
	5m HDMI Cable				1				1
	Wall Mount Kit, including:
	Top bracket				1				1
	Bottom bracket
	Hook & Loop tape
	Screws and bolts:
	4 screws and 4 bolts to install bracket to the wall				12				12
	2 screws to fix bracket
	2 screws for bracket
	Lens Cover				1				1
	Lens Cleaning Cloth				1				1
	Quick Installation Guide				1				1
	GPL license				1				1

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Connecting GVC3200/GVC3202

Figure 1: GVC3200/GVC3202 Front Panel

Table 3: GVC3200/GVC3202 Front Panel

NO. Name

1Camera

2Vertical Rotating Stent

3Horizontal Rotating Platform

4LED Indicator

Explanation

70°(W)*- 6.3°(T) field of view

+/-23° tilt

+/-90° pan

Power on / Normal Running: Green

Standby: Flash red

Shutdown: Red

Pressing any key on the remote control - Green light flashes once.

5		OLED Display		Graphic display with 128x32 resolution shows device status.

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NO. Name

1VGA Input Interface

2HDMI Input Interface

3HDMI Output Interface

4SD Card Slot

Figure 2: GVC3200 Back Panel

Table 4: GVC3200 Back Panel

Explanation

Connect to VGA input devices.

Connect to HDMI input devices.

Note:

The HDMI input interface has higher priority than the VGA interface when both interfaces are connected.

Connect to HDMI display devices.

Note:

There are 3 HDMI output ports. The interface marked with number "1" is the primary interface to output primary video. Please make sure to follow the port order when connecting HDMI port 1, 2 and 3. When there is only 1 HDMI output, it has to use HDMI output 1. Connect HDMI port 2 and then HDMI port 3 if you have additional display devices. GVC3200 will not work correctly if connecting HDMI port 2 or 3 without HDMI port 1 connected.

Insert SD card to store call recordings and other necessary files.

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5External USB Speaker/MIC Jack

6USB Interface

7Network Interface

8Power Interface

9Factory Restore

Connect to external speakerphone.

Connect to USB cable or USB storage device.

Connect to LAN port.

Connect to power adapter. The arrow indicator on the power adapter should face upwards when the power adapter is plugged in.

When GVC3200 is powered up, use a small pin to press the button one time to reboot.

When powering up GVC3200, keep pressing the button with a small pin for more than 10 seconds to restore to factory settings.

Figure 3: GVC3202 Back Panel

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NO. Name

1VGA Input Interface

2HDMI Input Interface

3HDMI Output Interface

4SD Card Slot

5External USB Speaker/MIC Jack

6USB Interface

7Network Interface

8Power Interface

9Factory Restore

Table 5: GVC3202 Back Panel

Explanation

Connect to VGA input devices.

Connect to HDMI input devices.

Note:

The HDMI input interface has higher priority than the VGA interface when both interfaces are connected.

Connect to HDMI display devices.

Note:

There are 2 HDMI output ports. The interface marked with number "1" is the primary interface to output primary video. Please make sure to follow the port order when connecting HDMI port 1 and 2. When there is only 1 HDMI output, it has to use HDMI output 1. Connect HDMI port 2 if you have an additional display device. GVC3202 will not work correctly if connecting HDMI port 2 without HDMI port 1 connected.

Insert SD card to store call recordings and other necessary files.

Connect to external speakerphone.

Connect to USB cable or USB storage device.

Connect to LAN port.

Connect to power adapter. The arrow indicator on the power adapter should face upwards when the power adapter is plugged in.

When GVC3202 is powered up, use a small pin to press the button one time to reboot.

When powering up GVC3202, keep pressing the button with a small pin for more than 10 seconds to restore to factory settings.

To deploy a working video conferencing system, it is recommended for the users to prepare the following equipment based on your own requirements. The following table is for reference only.

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Table 6: GVC3200/GVC3202 Optional Equipment List

Device Name

HDMI

Display

Device

VGA Input

HDMI Input

USB Mouse

USB

Keyboard

Number

1(minimum),

2or

3(supported on GVC3200)

Optional

Optional

Optional

Optional

Explanation

To display video conference view, for example, high definition TV. The HDMI display device is connected to HDMI output interface 1/2 for GVC3202 or 1/2/3 for GVC3200.

For presentation

For presentation

If both HDMI input and VGA input are plugged in, HDMI input has higher priority, it means VGA input will not be displayed.

It can be used to help navigate and operate the GVC3200/GVC3202 besides using remote control. For example, when viewing a web page, USB mouse can be used to control the cursor.

It can be used to help input characters when operating GVC3200/GVC3202 besides using remote control.

Please connect GVC3200/GVC3202 according to the following procedures:

1.Connect the primary video output device (e.g., high-definition TV) to HDMI output interface 1 on GVC3200/GVC3202 with HDMI cable.

2.(Optional) Connect additional video output devices to HDMI output interface 2 and HDMI output interface 3 (supported on GVC3200) with HDMI cable.

3.Connect input device (e.g., a laptop or GXV3275) to GVC3200/GVC3202 VGA IN/HDMI IN port with VGA/HDMI cable.

4.Connect the external speakerphone GAC2500 to the USB speaker interface on GVC3200/GVC3202.

5.Connect to Ethernet or LAN with Ethernet cable for network access. It is recommended to use Gigabit network to assure audio and video quality of video conference.

6.Plug in the power adapter into the power supply interface to power up GVC3200/GVC3202.

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