Grandstream Networks, Inc.
GVC3200/GVC3202
Video Conference System for AndroidTM
Administration Guide
GVC3200/3202 Administration Guide
Version 1.0.3.69
COPYRIGHT
©2021 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.
P a g e | 2
GVC3200/3202 Administration Guide
Version 1.0.3.69
FCC Caution
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, it is restricted to indoor
environment. The band from 5600-5650MHz will be disabled by the software during the manufacturing and
cannot be changed by the end user. This device meets all the other requirements specified in Part 15E,
Section 15.407 of the FCC Rules.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
CE Authentication
Hereby, Grandstream Networks, Inc. declares that the radio equipment GVC3200 and GVC3202 are in
compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
http://www.grandstream.com/support/resources/
P a g e | 3
GVC3200/3202 Administration Guide
Version 1.0.3.69
GNU GPL INFORMATION
GVC3200/GVC3202 firmware contains third-party software licensed under the GNU General Public License
(GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General
Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:
http://www.grandstream.com/sites/default/files/Resources/gvc32xx-gpl.tar.gz
P a g e | 4
GVC3200/3202 Administration Guide
Version 1.0.3.69
Table of Contents
DOCUMENT PURPOSE ............................................................................................... 11
CHANGE LOG .............................................................................................................. 12
Firmware Version 1.0.3.69 ................................................................................................................... 12
Firmware Version 1.0.3.64 ................................................................................................................... 12
Firmware Version 1.0.3.62 ................................................................................................................... 12
Firmware Version 1.0.3.51 ................................................................................................................... 12
Firmware Version 1.0.3.49 ................................................................................................................... 12
Firmware Version 1.0.3.46 ................................................................................................................... 12
Firmware Version 1.0.3.45 ................................................................................................................... 12
Firmware Version 1.0.3.38 ................................................................................................................... 12
Firmware Version 1.0.3.24 ................................................................................................................... 13
Firmware Version 1.0.3.16 ................................................................................................................... 13
Firmware Version 1.0.3.8 ..................................................................................................................... 13
Firmware Version 1.0.1.74 ................................................................................................................... 13
Firmware Version 1.0.1.65 ................................................................................................................... 13
Firmware Version 1.0.1.58 ................................................................................................................... 14
Firmware Version 1.0.1.48 ................................................................................................................... 14
Firmware Version 1.0.1.5 ..................................................................................................................... 14
WELCOME ................................................................................................................... 15
PRODUCT OVERVIEW ................................................................................................ 16
Safety Compliances ............................................................................................................................. 18
Warranty ............................................................................................................................................... 18
GVC3200/GVC3202 LCD SETTINGS ........................................................................... 19
Accounts .............................................................................................................................................. 19
General ......................................................................................................................................... 19
Codec ........................................................................................................................................... 20
Call ................................................................................................................................................ 21
P a g e | 5
GVC3200/3202 Administration Guide
Version 1.0.3.69
System ................................................................................................................................................. 21
Language & Input ......................................................................................................................... 21
Date & Time .................................................................................................................................. 21
Power Manager ............................................................................................................................ 22
Site Name ..................................................................................................................................... 22
Storage ......................................................................................................................................... 22
Apps .............................................................................................................................................. 23
Accounts ....................................................................................................................................... 23
Web Access .................................................................................................................................. 24
Security ......................................................................................................................................... 24
Maintenance ........................................................................................................................................ 25
Upgrade ........................................................................................................................................ 25
Troubleshooting ............................................................................................................................ 25
Factory Reset ............................................................................................................................... 25
Reboot .......................................................................................................................................... 26
Network ................................................................................................................................................ 26
Bluetooth ....................................................................................................................................... 26
Ethernet ........................................................................................................................................ 26
IPv4 Settings ................................................................................................................................. 26
IPv6 Settings ................................................................................................................................. 27
Wi-Fi (GVC3200 Only) .................................................................................................................. 27
Proxy ............................................................................................................................................. 27
VPN............................................................................................................................................... 28
VLAN ............................................................................................................................................ 28
LLDP ............................................................................................................................................. 28
802.1X .......................................................................................................................................... 29
Audio .................................................................................................................................................... 29
Volume .......................................................................................................................................... 29
Ringtone ....................................................................................................................................... 29
Audio Priority ................................................................................................................................ 30
Video .................................................................................................................................................... 30
Peripheral ............................................................................................................................................. 31
HDMI Settings ............................................................................................................................... 31
Camera ......................................................................................................................................... 31
P a g e | 6
GVC3200/3202 Administration Guide
Version 1.0.3.69
Device Manager ............................................................................................................................ 32
VGA IN .......................................................................................................................................... 32
Status ................................................................................................................................................... 32
Account ......................................................................................................................................... 32
Peripheral ..................................................................................................................................... 33
Network ......................................................................................................................................... 33
System .......................................................................................................................................... 34
Remote Control ............................................................................................................................. 34
GVC3200/GVC3202 WEB GUI SETTINGS .................................................................. 35
Accessing GVC3200/GVC3202 Web GUI ........................................................................................... 35
Saving Changes ................................................................................................................................... 36
Definitions ............................................................................................................................................ 36
Toolbar ................................................................................................................................................. 37
Settings ................................................................................................................................................ 38
Settings/SIP/General .................................................................................................................... 38
Settings/SIP/Network .................................................................................................................... 39
Settings/SIP/SIP ........................................................................................................................... 40
Settings/SIP/Codec....................................................................................................................... 44
Settings/SIP/Call ........................................................................................................................... 48
Settings/IPVideoTalk/General ....................................................................................................... 51
Settings/IPVideoTalk/Call ............................................................................................................. 52
Settings/BlueJeans/General ......................................................................................................... 52
Settings/BlueJeans/Codec ........................................................................................................... 52
Settings/BlueJeans/Call ................................................................................................................ 52
Settings/H.323/General ................................................................................................................ 52
Settings/H.323/Codec ................................................................................................................... 53
Settings/H.323/Call ....................................................................................................................... 54
Settings/Network Settings ............................................................................................................ 55
Settings/Peripheral ....................................................................................................................... 58
Settings/Call Features .................................................................................................................. 59
Settings/General Settings ............................................................................................................. 60
Settings/Security Settings ............................................................................................................. 62
Maintenance ........................................................................................................................................ 63
P a g e | 7
GVC3200/3202 Administration Guide
Version 1.0.3.69
Maintenance/Upgrade .................................................................................................................. 63
Maintenance/TR-069 .................................................................................................................... 66
Maintenance/Recording ................................................................................................................ 67
Maintenance/Time & Language .................................................................................................... 68
Maintenance/Troubleshooting ...................................................................................................... 69
Maintenance/Reboot..................................................................................................................... 71
Contacts ............................................................................................................................................... 71
Contacts/Contacts ........................................................................................................................ 71
Contacts/Schedule........................................................................................................................ 76
Contacts/Call History .................................................................................................................... 78
Contacts/LDAP ............................................................................................................................. 79
Contacts/BroadSoft....................................................................................................................... 81
Device Control ..................................................................................................................................... 82
Video Control ................................................................................................................................ 82
Audio Control ................................................................................................................................ 83
Status ................................................................................................................................................... 85
Status/Account Status .................................................................................................................. 85
Status/Peripheral Status ............................................................................................................... 85
Status/Network Status .................................................................................................................. 86
Status/System Info ........................................................................................................................ 86
Status/Remote Control ................................................................................................................. 87
FIRMWARE UPDATE ................................................................................................... 88
No Local TFTP/HTTP Servers ............................................................................................................. 88
Upgrade GVC3200/GVC3202 via TFTP Server .................................................................................. 88
Provisioning and Configuration File Download .................................................................................... 89
Remote Control Upgrade ..................................................................................................................... 90
RESCUE MODE ........................................................................................................... 91
FACTORY RESET ........................................................................................................ 93
Reset via LCD Menu ............................................................................................................................ 93
Reset via Web UI ................................................................................................................................. 94
Reset via Reset Pin Hole ..................................................................................................................... 94
P a g e | 8
GVC3200/3202 Administration Guide
Version 1.0.3.69
EXPERIENCING THE GVC3200/GVC3202 .................................................................. 95
P a g e | 9
GVC3200/3202 Administration Guide
Version 1.0.3.69
Table of Tables
Table 1: GVC3200/GVC3202 Technical Specifications............................................................................... 16
Table 2: GVC3200/GVC3202 Web Access ................................................................................................. 36
Table 3: Contacts Parameters ..................................................................................................................... 72
Table 4: Import Contacts Parameters ......................................................................................................... 73
Table 5: Export Contacts Parameters ......................................................................................................... 74
Table 6: Download Contacts Parameters .................................................................................................... 75
Table 7: Groups Parameters ....................................................................................................................... 76
Table 8: Schedule ........................................................................................................................................ 77
Table of Figures
Figure 1: GVC3200/GVC3202 Settings Screen .......................................................................................... 19
Figure 2: GVC3200/GVC3202 Web GUI - Login ........................................................................................ 35
Figure 3: Web UI Tool Bar ........................................................................................................................... 37
Figure 4: Web UI Virtual Remote Control.................................................................................................... 37
Figure 5: Recording storage selection ........................................................................................................ 67
Figure 6: Search recording file .................................................................................................................... 68
Figure 7: Add New Contact ......................................................................................................................... 72
Figure 8: Import Contacts ............................................................................................................................ 73
Figure 9: Export Contacts ........................................................................................................................... 74
Figure 10: Download Contacts .................................................................................................................... 74
Figure 11: Add New Group .......................................................................................................................... 76
Figure 12: Schedule .................................................................................................................................... 77
Figure 13: Call History - All .......................................................................................................................... 78
Figure 14: Call History - Missed .................................................................................................................. 79
Figure 15: GVC3200/GVC3202 Web UI - Video Control ............................................................................ 83
Figure 16: GVC3200 Web UI StatusPeripheral Status............................................................................ 85
Figure 17: GVC3202 Web UI StatusPeripheral Status............................................................................ 86
Figure 18: Configure Firmware Server Path ............................................................................................... 89
Figure 19: Rescue Mode ............................................................................................................................. 91
Figure 20: Rescue Mode - Network connected........................................................................................... 91
Figure 21: Rescue Mode - Network disconnected ...................................................................................... 92
Figure 22: Rescue Mode – Manual ............................................................................................................. 92
Figure 23: Factory Reset via LCD ............................................................................................................... 93
Figure 24: Web UI - Factory Reset ............................................................................................................. 94
Figure 25: Web UI - Factory Reset Confirmation ........................................................................................ 94
P a g e | 10
GVC3200/3202 Administration Guide
Version 1.0.3.69
DOCUMENT PURPOSE
This document describes how to configure the GVC3200/GVC3202 via the device LCD menu and web UI
menu to fully manipulate the supported features. The intended audiences of this document are device
administrators.
To learn the basic functions of the GVC3200/GVC3202, please visit http://www.grandstream.com/support
to download the latest "GVC3200/GVC3202 User Guide".
This guide covers following topics:
Product Overview
GVC3200/GVC3202 LCD Settings
GVC3200/GVC3202 Web GUI Settings
Firmware Update
Rescue Mode
Factory Reset
Experiencing the GVC3200/GVC3202
P a g e | 11
GVC3200/3202 Administration Guide
Version 1.0.3.69
CHANGE LOG
This section documents significant changes from previous versions of the GVC3200/GVC3202 user
manuals. Only major new features or major document updates are listed here. Minor updates for corrections
or editing are not documented here.
Firmware Version 1.0.3.69
Added Line in/out audio priority in GVC320x “Audio Priority” menu. [Device Control]
Added “Remote Diagnosis” module on GVC320x Web UI. [Maintenance/Troubleshooting]
Add configuration of “Minimum TLS Version” and “Maximum TLS Version” on GVC320x’s Web UI.
[Settings/Security Settings]
Firmware Version 1.0.3.64
No major changes.
Firmware Version 1.0.3.62
Added support to upload server customer certificate file on GVC320x. [Import Custom Certificate]
Added common Layout mode configuration on GVC320X’s WEB GUI.
[Settings/SIP/Call][Settings/IPVideoTalk/Call][Settings/BlueJeans/Call][Settings/H.323/Call]
Added Broadsoft XSI Contacts and Call History. [Contacts/BroadSoft]
Supported new remote control for GVC3200 2.3A+ and GVC3202 1.1A. [Settings/General Settings]
Added remote control model option. [Settings/General Settings].
Firmware Version 1.0.3.51
Added “Record” feature on the Troubleshooting Menu. [Record]
Firmware Version 1.0.3.49
No major changes.
Firmware Version 1.0.3.46
Optimized OPUS codec upstream performance.
Firmware Version 1.0.3.45
Added TR-069 feature in GVC320x, and added the configuration page on the Web UI. [TR-069]
Firmware Version 1.0.3.38
Added DND forwarding feature for SIP calls [Enable DND forward]
P a g e | 12
GVC3200/3202 Administration Guide
Version 1.0.3.69
Added an option to select G722.1c as preferred vocoder for the account to use during the call.
[Preferred Vocoder]
Added support for carrying BFCP media information in initial INVITE packet [INVITE with media info]
Firmware Version 1.0.3.24
No major changes.
Firmware Version 1.0.3.16
Added option to adjust USB External Sound Card TX and RX gain on GVC320x WebUI. [USB External
Sound Card gain(dB)]
Added coredump related settings to view, edit and download coredump file. [Debug]
Added option “Enable Presentation Automatically When HDMI/VGA plugged” to switch presentation
mode automatically. [Enable Presentation Automatically When HDMI/VGA Plugged]
Firmware Version 1.0.3.8
Added IPv6 support. [Ethernet]
Added recording storage selection under web UIMaintenanceRecordingSettings. [Recording
Storage Selection]
Added recording search function under web UIMaintenanceRecording. [Search Recording File]
Added conference preset settings for schedule. [Contacts/Schedule]
Added option “Auto mute on entry”. [Auto mute on entry]
Added DHCP Option 132 and DHCP option 133 support. [DHCP VLAN override]
Added Video packetization mode for SIP account and BlueJeans account. [Packetization-mode]
Added GUI customization settings for using CUST file. [CUST File]
Added option “Use Grandstream GAPS” for config file downloading. [Config]
Added option “Validate Certification Chain” under web UISettingsSIP [Validate Certification Chain]
Added support for users to upload trusted CA certificate. [Trusted CA Certificates]
Added option “HDMI2 out resolution” in web UISettingsPeripheral. [HDMI Settings]
Firmware Version 1.0.1.74
Updated size limitation of each recording file size from 1G to 1.9G. [Maintenance/Recording]
Updated Grandstream GAPS system to provision default configuration on local GVC3200/GVC3202
device [Maintenance/Upgrade] [Upgrade] [FIRMWARE UPDATE]
Firmware Version 1.0.1.65
Added IPVideoTalk account settings. [Settings/IPVideoTalk/General] [Settings/IPVideoTalk/Call]
Added screen lock password options under web UI to set, edit and delete screen lock password.
[Settings/Security Settings]
Added options “H.264 payload type”, “H.264 image size”, “Video bit rate” and “Video frame rate” for
P a g e | 13
GVC3200/3202 Administration Guide
Version 1.0.3.69
H.323 account. [Settings/H.323/Codec]
Added ability to choose any configured preset as initial preset in the drop-down menu in addition to
“Default” and “Latest Position”. [Camera]
Added H.460.18/19 support for H.323 so that H.323 account on GVC3200/GVC3202 can make IP
calling through public Internet. [Settings/H.323/General]
Firmware Version 1.0.1.58
Added H.323 account settings. [Settings/H.323/General] [Settings/H.323/Codec] [Settings/H.323/Call]
Added H.323 syslog setting. [H.323 Syslog Level]
Added “Call” settings under LCD menuSettingsAccounts. [Call]
Firmware Version 1.0.1.48
Added GVC3202 in the document.
Added option “SIP User-Agent” in web UI. [SIP User-Agent]
Added option “Filter Characters” in web UI. [Filter Characters]
Added option “Secondary SIP Server” in web UI. [Secondary SIP Server]
Added option “Tertiary SIP Server” in web UI. [Tertiary SIP Server] [Tertiary SIP Server] [Tertiary SIP
Server] [Tertiary SIP Server]
Added option “RTP IP Filter” in web UI. [RTP IP Filter]
Added Opus codec. [Preferred Vocoder] [Opus Payload Type]
Added option “Video FEC Mode” in web UI. [Video FEC Mode]
Added option “Presentation Video Frame Rate”. [Presentation Video Frame Rate]
Added option “BFCP Transport Protocol” in web UI. [BFCP Transport Protocol]
Added option “Turn Server Username” “TURN Server Password” in web UI. [TURN Server
Username] [TURN Server Password]
Added option “Assign NTP Server Address 2” in web UI. [Assign NTP Server Address 2]
Added LDAP Contacts support. [Contacts/LDAP]
Separated firmware server and config server configuration on the device. [Maintenance/Upgrade]
Added option “Use First Matching Vocoder in 200OK SDP”. [Use First Matching Vocoder in 200OK
SDP]
Added proxy settings under LCD settingsNetwork. [Proxy]
Added option “Audio Priority” in LCD settingsAudio. [Audio Priority]
Added option “HDMI Color Mode” under LCD settingsPeripheralHDMI settings. [HDMI Settings]
Added option “Codec Negotiation Priority”. [Codec Negotiation Priority]
Added option “Send SIP Log”. [Send SIP Log]
Firmware Version 1.0.1.5
This is the initial version.
P a g e | 14
GVC3200/3202 Administration Guide
Version 1.0.3.69
WELCOME
Thank you for purchasing Grandstream GVC3200/GVC3202 AndroidTM Video Conferencing System. This
document introduces the LCD settings, web UI settings and advanced configurations of
GVC3200/GVC3202. To learn the basic configuration and how to use GVC3200/GVC3202, please visit
http://www.grandstream.com/support to download the latest "GVC3200/GVC3202 User Guide".
GVC3200/GVC3202 is a ground-breaking solution that offers small-to-medium businesses a revolutionary
video conferencing system with unprecedented flexibility and the power of support for multiple popular video
conferencing protocols and platforms right out of the box. The SIP-based GVC3200/GVC3202 supports
Grandstream’ s robust IPVideoTalk cloud platform for plug and play video conferencing.
The GVC3200/GVC3202 sports an innovative, patent-pending embedded MCU that supports conferencing
with local mixing between SIP, H.323 and Android applications.
The GVC3200 supports 9-way conferencing with local mixing between SIP, H.323 and Android
applications.
The GVC3202 supports 3-way conferencing with local mixing between SIP, H.323 and Android
applications.
In comparison to Grandstream’s GVC3200, the GVC3202 offers a slightly lower capacity option for
businesses looking for up to 3-way video-conferencing and support for up to 2 Full HD monitors.
The GVC3200/GVC3202 eliminates the traditional barriers to video conferencing and sets a new bar for
business-class video conferencing solutions by offering industry-leading flexibility, interoperability, system
compatibility, application richness and ease of use.
P a g e | 15
GVC3200/3202 Administration Guide
Version 1.0.3.69
PRODUCT OVERVIEW
Specification
Description
Protocols/
Standards
SIP RFC3261, BFCP, TIP (pending), RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, LLDP-MED, LDAP, TR069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6, FEC, FECC, H.323, Q.931, H.224, H.281,
H.225.0, H.239, H.241, H.245, H.460.18 and H.460.19
Camera
1/3” 2 Megapixel CMOS 1920H x 1080V@30fps
Lens
GVC3200: 12 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view
GVC3202: 9 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view
Network Interface
1 x RJ45 10/ 100/ 1000 Mbps port
Wi-Fi
GVC3200 only: Integrated dual-band 802.11 a/b/g/n (2.4GHz & 5GHz)
Bluetooth
Yes, integrated. Bluetooth 4.0 + EDR
Video Outputs
GVC3200: 3 x HDMI up to 1080p with CEC / GVC3202: 2 x HDMI up to 1080p with CEC
Video Input
1 x VGA/1 x HDMI with resolution up to 1080p
Microphone/
Speaker
External MIC/Speaker, built-in MIC, cascadable external MIC/speaker (pending)
Remote Control
Bluetooth remote control with multi-touch touchpad
Auxiliary Ports
1 x USB 2.0, SD, external speaker port, reset pin
Graphic Display
OLED with 128x32 resolution
Voice Codecs
G.711μ/a, G.722 (wide-band), iLBC (pending), Opus, G.722.1, G.722.1c (pending), inband and out-of-band DTMF (In audio, RFC2833, SIP INFO)
Video Codecs
H.264 BP/MP/HP, H.323, video resolution up to 1080p, frame rate up to 30fps, bitrate up
to 4Mbps
People Video
Resolution
1080p from 512 Kbps, 720p from 384 Kbps, 4SIF/4CIF from 128 Kbps,
SIF/CIF/QSIF/QCIF/SQSIF/SQCIF from 64 Kbps
Content Video
Resolution
Input: VGA, SVGA, XGA, WXGA, WXGA, SXGA, 1440×900, 720p, 1600×1200, 1080p
(HDMI), up to 60fps;
Encoding: 1280×720, 1920×1080
Output
Resolution
720p, 1080p
Embedded MCU
GVC3200: Up to 4-way 1080p conference, 5-way 720p conference, 9-way VGA
conference
GVC3202: Up to 2-way 1080p conference, 3-way 720p conference, 3-way VGA
conference
Table 1: GVC3200/GVC3202 Technical Specifications
P a g e | 16
GVC3200/3202 Administration Guide
Version 1.0.3.69
Dual-Stream
BFCP, people video (up to 1080p@30fps) + content video (up to 1080p@15fps,
720p@30fps)
Audio Features
AEC, ANS, AGC, PLC, CNG/VAD
Video Features
FEC, dynamic display layout, picture-in-picture, picture-outside-picture, digital caption
(pending)
Platform Bridging
Bridge SIP calls with any Android VoIP apps.
Telephony
Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 9-way
audio/video conference for GVC3200 and 3-way audio/video conference for GVC3202,
downloadable XML phone book, LDAP, call waiting, call history, flexible dial plan,
personalized music ringtones, server redundancy & fail-over
Sample
Applications
Web browser, Facebook, Twitter, YouTube, Google calendar, mobile phone data
import/export via Bluetooth, etc. API/SDK available for advanced custom application
development
Application
Deployment
Allows Android 4.4.2 compliant applications to be deployed in the device with provisioning
control
QoS
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based authentication, 256bit AES encrypted configuration file, TLS, 128/256-bit SRTP, HTTPS, 802.1x media
access control
Multi-Language
English, German, Italian, French, Spanish, Portuguese, Russian, Turkish, Polish,
Chinese, Korean, Japanese, and more
Upgrade/
Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS or local HTTP upload, mass provisioning
using TR-069 or AES encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input 100-240VAC 50-60Hz; Output 12VDC/5A (60W)
Package Content
- GVC3200:
GVC3200 video conference system, external USB speaker/MIC (GAC2500), remote
control, universal power supply, network cable (1.5 meters), USB extension cable (5
meters), mounting kit, 4 HDMI cables (one 1.5-meter cable, two 3-meter cables and one
5-meter cable), 4 AAA batteries, lens cover, quick installation guide, brochure, GPL
license
- GVC3202:
GVC3202 video conference system, external USB speaker/MIC (GAC2500), remote
control, universal power supply, network cable (1.5 meters), USB extension cable (5
P a g e | 17
GVC3200/3202 Administration Guide
Version 1.0.3.69
meters), mounting kit, 3 HDMI cables (one 1.5-meter cable, one 3-meter cables and one
5-meter cable), 4 AAA batteries, lens cover, quick installation guide, brochure, GPL
license
Temperature and
Humidity
Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non-condensing
Compliance
FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter), Part 15C, Part 15E.407, Part
2.1091
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1, EN62479,
RoHS, EN301893, EN62311
RCM: AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268
Safety Compliances
GVC3200/GVC3202 complies with FCC/CE and various safety standards. GVC3200/GVC3202 power
adapter is compliant with the UL standard. Use the universal power adapter provided with
GVC3200/GVC3202 package only. The manufacturer’s warranty does not cover damages to the device
caused by unsupported power adapters.
Warranty
If GVC3200/GVC3202 is purchased from a reseller, please contact the company where the device is
purchased for replacement, repair or refund. If the device is purchased directly from Grandstream, please
contact Grandstream Support for an RMA (Return Materials Authorization) number before the product is
returned. Grandstream reserves the right to remedy warranty policy without prior notification.
P a g e | 18
GVC3200/3202 Administration Guide
Version 1.0.3.69
GVC3200/GVC3202 LCD SETTINGS
GVC3200/GVC3202 LCD MENU provides easy access to the Settings on the device. Most of the settings
from Web UI could be configured on the local LCD settings as well.
Figure 1: GVC3200/GVC3202 Settings Screen
Accounts
General
Account
Select the account to be configured. The users can select the SIP account, the built-in BlueJeans
account or H.323 account to configure here.
Account Active
This field indicates whether the account is active. If disabled, GVC3200/GVC3202 will not send
registration information to the SIP server.
Account Name
The name associated with the account to be displayed on the upper left corner of LCD.
SIP Server
The URL or IP address, and port of the SIP server. This is provided by your VoIP service provider (ITSP).
SIP User ID
This is the SIP User ID provided by your VoIP service provider (ITSP). It's usually in the form of digits
similar to phone number or actually a phone number.
SIP Authentication ID
SIP service subscriber's Authenticate ID used for authentication. It can be identical to or different from
the SIP User ID.
P a g e | 19
GVC3200/3202 Administration Guide
Version 1.0.3.69
SIP Authentication Password
The account password required for GVC3200/GVC3202 to authenticate with the ITSP (SIP) server
before the account can be registered.
Voice Mail Access Number
This parameter allows you to access voice messages by entering voice mailbox or dialing access
number.
Display Name
This is the SIP server subscriber's name (optional) that will be used for Caller ID display. This function
is available when supported by SIP server.
Codec
Please refer to section Settings/SIP/Codec for more descriptions of the options below.
Account
Select the account to be configured. The users can select the SIP account, the built-in BlueJeans
account or H.323 account to configure here.
Preferred Vocoder
Select preferred vocoder for the account to use during the call. Please note the actual codec being
used in the call is a negotiation result between the GVC3200/GVC3202 and the remote party.
Use First Matching Vocoder in 200OK SDP
Configure whether to use the first matching vocoder in the sent 200OK SDP as the codec.
Enable Video FEC
Enable video FEC for the SIP account.
H.264 Image Size
Configure H.264 image size for the video call.
Video Bit Rate
Configure video bit rate for the video call.
Video Frame Rate
Configure video frame rate for the video call.
Disable Presentation
Enable or disable presentation during call.
Presentation H.264 Image Size
Configure the presentation H.264 image size.
Presentation Video Bit Rate
Configure the presentation video bit rate during the call.
Presentation Video Frame Rate
Configure the presentation video frame rate during the call.
Enable FECC
Enable or disable FECC to configure remote camera during video call.
SRTP Mode
P a g e | 20
GVC3200/3202 Administration Guide
Version 1.0.3.69
Enable or disable SRTP for the call.
Call
Account
Select the account to be configured. The users can select the SIP account or H.323 account to configure
here.
Auto-Answer
Select “Yes” or “No” for Auto-Answer. If set to “Yes”, the device will automatically answer the call using
speaker.
System
Language & Input
Language
Tap to open a list of language options for the device to display on LCD.
Select Default Input Method
This will set the default input method. It can be set to AndroidTM keyboard or GoogleTM Pinyin input
method. Before setting Google Pinyin as default method, please select the check box for Google Pinyin
first under "Select Input Method".
Select Input Method
Select other available method. Only selected methods will be listed under “Select Default Input Method”
for the users to choose.
Date & Time
Assign NTP Server Address 1
Assign the URL or IP address of NTP server 1. The device will obtain date and time from the server to
synchronize date and time with NTP server.
Assign NTP Server Address 2
Assign the URL or IP address of NTP server 2. When the configured NTP server address 1 doesn’t
work, the device will obtain date and time from this server to synchronize date and time with NTP server.
Set Date
Manually set the current date for the device, the date configured manually will be erased if the device
is rebooted.
Select Time Zone
Set specific time zone for the device. If DHCP Option 2 is activated for web UI configuration, the device
will skip this setting and directly use the time zone sent by DHCP Option 2.
Set Time
Manually set the current time, the time configured manually will be erased if the device is rebooted.
Use 24-hour Format
Check/uncheck to display the time using 24-hour time format or not. For example, in 24-hour format,
13:00 will be displayed instead of 1:00 pm
P a g e | 21
GVC3200/3202 Administration Guide
Version 1.0.3.69
Select Date Format
Select the format of year, month and day for the date to be displayed. For example, 12/31/2015,
31/12/2015, 2015/12/31.
Power Manager
Enter Sleep Mode
Select the interval before the device enters sleep mode. If the device is in idle during this interval, it will
enter sleep mode. Once the device enters sleep mode, the display monitor will not have any display
and web UI of the device is not available. The available intervals are 1 minute, 5 minutes, 10 minutes,
15 minutes, 30 minutes and 60 minutes. The default setting is 30 minutes. To wake up the device from
sleep mode, press the POWER key on the remote control.
Site Name
The configured site name will be displayed on call screen.
Transparency
Select the background transparency for the site name display. The user can select Opaque, 5%, 10%,
15% or 20%. The default setting is "Opaque".
Site Name
Configure the site name to be imposed on the video of local video.
Display Position
Configure the site name's position to be at the Upper Left Corner, Upper Right Corner, Lower Left
Corner or Lower Right Corner on the video. The default setting is "Upper Left Corner".
Display Duration
Configure the duration to display the site name. The user can select Do No Display, 1 Minute, 5 Minute,
10 Minutes or Always. The default setting is “Always”.
Horizontal Offset
Slide left or right to adjust the horizontal position from 0 to 96 for the site to display on the screen. The
default setting is 0.
Vertical Offset
Slide up or down to adjust the vertical position from 0 to 96 for the site to display on the screen. The default setting is 0.
Font Color
Select the color in which the site name is displayed. The default color is white.
Font Size
Select the font size from smallest to largest for the site name to display. The default value is Medium.
Bold
Configure whether the site name is displayed in bold. The default setting is "Disabled".
Storage
Enable Media Scanning on SD
Once enabled, GVC3200/GVC3202 will automatically scan media files in SD card when SD card is
P a g e | 22
GVC3200/3202 Administration Guide
Version 1.0.3.69
inserted or GVC3200/GVC3202 is powered on.
Enable Media Scanning on USB
Once enabled, GVC3200/GVC3202 will automatically scan media files in USB storage device when
USB device is inserted of the GVC3200/GVC3202 is powered on.
System Storage
Display GVC3200/GVC3202 system storage space.
Internal Storage
Display GVC3200/GVC3202 Internal storage space.
Erase SD Card
Clear all data in the internal SD card storage, which can be accessed under GVC3200/GVC3202 LCD
menuApplicationsFile ManagerInternal Storage.
Unmount SD Card
If external SD card is plugged in, unmount the SD card before unplugging the SD card from
GVC3200/GVC3202.
Unmount USB Storage
If USB storage device is plugged in, unmount the SD card before unplugging the SD card from
GVC3200/GVC3202.
Apps
Users could find all build-in apps such as FileManager, Call History and etc, as well as the installed apps
from GS Market. For built-in apps, users can select the app, force stop or clear data for the app. If the user
selects an installed app here, users can uninstall the app from there.
In Apps interface, the users can press the red shortcut key on the remote control to view all apps, press the
yellow shortcut key on the remote control to view running apps, or press the blue shortcut key on the remote
control to view the apps installed on SD card.
For more options, the users can click on the MENU icon on the upper right and select “All”, “Running”,
“On SD Card”, “Sort by size” or “Reset app preferences”.
Accounts
Add Account
Add a Google or Facebook account to GVC3200/GVC3202. Tap on "+" button to select account and fill
in contact information. Once the account is associated, the contacts can be synced up on
GVC3200/GVC3202.
P a g e | 23
GVC3200/3202 Administration Guide
Version 1.0.3.69
Web Access
Disable SSH
The default setting is "No". If set to "Yes", the device will not allow SSH access to the device. The
default setting “No” is recommended.
Access Method
Select HTTP or HTTPS for Web access.
Port
Configure the port number for HTTP or HTTPS. By default, HTTP uses port 80 and HTTPS uses port
443.
Admin Password
Set or change administrator's password. This field is case sensitive. The maximum length is 32
characters. The default admin password is “admin”. Only administrator has access to advanced settings
page in web UI. It is recommended to change the default admin password in initial setup.
User Password
Set or change user password. This field is case sensitive. The maximum length is 32 characters. The
default user password is 123. The user with user login can access certain pages in web UI. It is
recommended to change the default user password in initial setup.
Security
Screen Lock
Set password for screen lock. Enter a 6-digit password for screen lock. When the GVC3200/GVC3202
boots up again, a screen lock code will be required. The users can unlock the screen by entering the
code using the GVC remote control.
Device Administrators
View or deactivate device administrators.
Unknown Sources
Allow installation of apps from unknown sources, for example external SD card or USB storage device
plugged in GVC3200/GVC3202. The default setting is "No", which means only allowing installing apps
from GS market. Please note that Apps from unknown sources may cause security or compatibility
issues.
Verify Apps
If set to "No", the device may install apps that could harm GVC3200/GVC3202 without warning. The
default setting is "Yes".
Credential Storage – Trusted Credentials
Display trusted CA certificates.
Credential Storage - Install from SD Card
Install trusted certificates from SD card. If the certificate file is stored in SD card plugged in
GVC3200/GVC3202, click on this option and select the certificate file from the SD card directory to
install it to GVC3200/GVC3202.
Clear Credentials
Clear all certificates on GVC3200/GVC3202.
P a g e | 24
GVC3200/3202 Administration Guide
Version 1.0.3.69
Maintenance
Upgrade
Firmware Upgrade and Configuration File Detection
Select when to upgrade or initiate provisioning. Users can select “Always Check When Bootup”, “When
F/W Prefix/Suffix Changes” or “Skip the Firmware Check”.
Firmware Upgrade Mode
Select upgrade mode for firmware upgrading. Users could set to TFTP, HTTP or HTTPS. The default
setting is HTTPS.
Firmware HTTP/HTTPS Username
Type the username if the HTTP/HTTPS for the firmware server uses the user authentication mode.
Firmware HTTP/HTTPS Password
Type the password if the HTTP/HTTPS for the firmware server uses the user authentication mode.
Firmware Server Path
Configure the server path for the firmware server. The default setting is “fm.grandstream.com/gs”.
Config Upgrade Mode
Select upgrade mode for config file provisioning. Users could set to TFTP, HTTP or HTTPS. The default
setting is HTTPS.
Config HTTP/HTTPS Username
Type the username if the HTTP/HTTPS for the config server uses the user authentication mode.
Config HTTP/HTTPS Password
Type the password if the HTTP/HTTPS for the config server uses the user authentication mode.
Config Server Path
Configure the server path for the config file server. The default setting is “fm.grandstream.com/gs”.
Troubleshooting
IP Ping
Type in IP address or domain name in Target Host, then press the blue shortcut key on the remote
control to start Ping. The ping result shows in "Output Result".
Traceroute
Fill in target host or IP address and click START to view trace route details.
Syslog
Configure Syslog level and server address. By default, syslog is turned off.
Developer Mode
Configure whether to enable developer mode. If turned on, ADB (Android Debug Bridge) function will
be enabled on the device. The default setting is "Disabled".
Factory Reset
Factory Reset
Restore to the factory settings. If check the "Clear the SD card", the GVC3200/GVC3202 will also format
the internal SD card storage in the device during factory resetting.
P a g e | 25
GVC3200/3202 Administration Guide
Version 1.0.3.69
--------------------------------------------------------------------------------------------------------------------------------------------
Note:
Please backup the important files or settings before factory resetting.
--------------------------------------------------------------------------------------------------------------------------------------------
Reboot
Reboot
Click the REBOOT button to reboot device.
Network
Users can configure Bluetooth, Ethernet, Wi-Fi (GVC3200 only), Proxy, VPN, VLAN, LLDP and 802.1x
under Network settings here. Some of the configurations here such as Bluetooth, Wi-Fi (GVC3200 only)
and VPN settings are not available in web UI.
Bluetooth
Paired Devices
Display paired devices such as Bluetooth remote control, Android mobile phone, Bluetooth speaker
and etc.
Available Devices
Display all devices in the search range which have enabled Bluetooth.
Ethernet
Choose IPv4 or IPv6 as Preferred Internet protocol. By default, DHCP is used for the device to obtain IP
address from LAN network.
IPv4 Settings
Address Type
Allow users to configure the appropriate network settings on the device. Users could select "DHCP",
"Static IP" or "PPPoE". By default, it is set to "DHCP".
IP Address
Enter the IP address when static IP is used.
Subnet Mask
Enter the subnet mask when static IP is used.
Default Router
Enter the default router when static IP is used.
P a g e | 26
GVC3200/3202 Administration Guide
Version 1.0.3.69
DNS Server 1
Enter the DNS Server 1 address when static IP is used.
DNS Server 2
Enter the DNS Server 2 address when static IP is used.
PPPoE Account ID
Enter the PPPoE account ID when PPPoE is used.
PPPoE Password
Enter the PPPoE password when PPPoE is used.
IPv6 Settings
IPv6 address
Allow users to configure the appropriate network settings on the device. Users could select “DHCP”
or “Static IP”. By default, it is set to “DHCP”
Static IPv6 address
Enter the IP address when “Static IP” is used.
IPv6 prefix length
Enter the IPv6 prefix length when “Static IP” is used.
DNS Server 1
Enter the DNS Server 1 address when “Static IP” is used.
DNS Server 2
Enter the DNS Server 2 address when “Static IP” is used.
Preferred DNS Server
Enter the Preferred DNS Server.
Notes:
To configure IPv6 address, DNS server 1, DNS server 2 and Preferred DNS server, enter the IPv6
address in the format of 2001:db8:1:2::3.
To visit web UI, enter the IPv6 address in the format of [2001:db8:1:2::3] in web browser.
To configure SIP address, enter the IPv6 address in the format of [2001:db8:1:2::3] for SIP server.
Wi-Fi (GVC3200 Only)
Enable/Disable Wi-Fi
Enable/disable Wi-Fi. Once enabled, the device will search for available Wi-Fi nearby automatically.
Click on the Wi-Fi network SSID and enter authentication information in the prompt. Users could also
configure DHCP, Static IP or PPPoE for Wi-Fi by clicking on “Show advanced options” in the prompt.
Proxy
Proxy hostname
Configure HTTP/HTTPS proxy URI of the network. Some of the networks require going through a proxy
to access to the Internet.
Proxy port
Configure HTTP/HTTPS proxy port number of the network. Some of the networks require going through
P a g e | 27
GVC3200/3202 Administration Guide
Version 1.0.3.69
a proxy to access to the Internet.
Bypass proxy for
Define the specific URI that the GVC3200/GVC3202 can directly access to without HTTP/HTTPS proxy.
If configured, the GVC3200/GVC3202 will bypass the proxy to send the packets to the specified URI
here.
VPN
To connect GVC3200/GVC3202 to VPN, click on “Add VPN Profile” and then edit the fields below.
Name
To identify this VPN network, fill in company name or server name you are connecting to.
Type
Define VPN type. By default, it’s PPTP (Point to Point Tunneling Protocol).
Server Address
Fill in the VPN server URL or IP address.
PPP Encryption (MPPE)
Define whether to use PPP encryption.
Show Advanced Options
Check to display more options below.
DNS Search Domain
Define search domain.
DNS Server
Fill in DNS Server address.
Forwarding Routes
Fill in forwarding routes, for example,10.0.0.0/8.
VLAN
Layer 2 QoS 802.1Q/VLAN Tag
Assign the VLAN Tag of the Layer 2 QoS packets for LAN port. The default value is 0. Please do not
change VLAN settings before understanding the network VLAN settings or consulting your network
administrator. Otherwise, the device might not get the correct IP address.
Layer 2 QoS 802.1p Priority Value
Assign the priority value of the Layer2 QoS packets for LAN port. The default value is 0.
LLDP
LLDP
If checked, the GVC3200/GVC3202 will obtain network policy settings such as VLAN and QoS
parameters from the switch that has LLDP turned on for the network. The default setting is "Yes".
Layer 3 QoS for SIP
Manually configure the Layer 3 QoS parameter for SIP packets. This value is used for IP Precedence,
P a g e | 28
GVC3200/3202 Administration Guide
Version 1.0.3.69
Diff-Serv or MPLS. The default setting is 48.
Layer 3 QoS for Audio
Manually configure the Layer 3 QoS parameter for audio packets. This value is used for IP Precedence,
Diff-Serv or MPLS. The default setting is 48.
Layer 3 QoS for Video
Manually configure the Layer 3 QoS parameter for video packets. This value is used for IP Precedence,
Diff-Serv or MPLS. The default setting is 48.
802.1X
802.1x Mode
Allows the user to enable/disable 802.1x mode on the device. Configure 802.1x authentication when
connecting to the authentication server. The default setting is "Close".
Identity
Enter the Identity information for the 802.1x mode.
802.1x Password
Enter the MD5 Password for the 802.1x mode.
CA Certificate
Upload the CA certificate for the 802.1x mode.
Client Certificate
Upload the client certificate for the 802.1x mode.
Private Key
Upload the private key for the 802.1x mode.
Audio
Volume
Ringtone Volume
Users can slide left or right to adjust ringtone volume from level 0 to level 7. The default setting is 5.
Media Volume
Users can slide left or right to adjust media volume from level 0 to level 15. The default setting is 11.
Ringtone
Device Ringtone
Select device ringtone from the dropdown list.
Notifications Ringtone
Select device notifications ringtone from the dropdown list.
P a g e | 29
GVC3200/3202 Administration Guide
Version 1.0.3.69
Audio Priority
Audio Priority
Select the priority for the connected audio device to GVC3200/GVC3202 as the input/output for voice
during call or media.
If "USB" is selected, the connected USB device will be used for audio input and output.
If "Bluetooth" is selected, the connected Bluetooth device will be used for audio input and output.
If "HDMI" is selected, the GVC3200/GVC3202 built-in Mic will be used for audio input while HDMI
will be used for audio output.
If "Auto" is selected, the GVC3200/GVC3202 will automatically detect whether it’s connected to
USB, Bluetooth or HDMI. If two or three of the above devices are connected to GVC3200/GVC3202,
the priority order of the audio input and output is Bluetooth, USB and HDMI from highest to lowest.
The default setting is "Auto".
Video
Picture Mode
GVC3200/GVC3202 has 4 built-in scenes for picture display and the user could also choose "Manual"
to custom the picture sharpness, contrast, saturation and brightness. When set to "Manual", press the
OK key on the remote control to access manual settings on the screen to configure sharpness, contrast,
saturation and brightness.
Sharpness: Higher sharpness brings higher screen clarity and the object on screen has sharper
edge.
Contrast: Higher value brings more distinct color contrast.
Saturation: Higher value brings deeper color.
Brightness: Higher value brings brighter color.
White Balance
Configure white balance for the device. Users could set to "Manual" or "Auto".
When set to "Auto", the device will adjust parameters automatically according to environment.
When set to "Manual", press the OK key on the remote control to access manual settings on the
screen. Adjust red or blue gain manually for better white balance.
De-noise
Users could set to "Off", "Low", "Medium" or "High". Higher reduction level brings less image noises
and enhances the clarity.
Frequency of A.C.
Users could set the frequency of A.C. to 50HZ or 60HZ.
MF+
Manual focus: Press the red shortcut key on the remote control to increase focal length.
MF-
Manual focus: Press the yellow shortcut key on the remote control to decrease focal length.
AF
Press the blue shortcut key on the remote control to use automatic focus. The GVC3200/GVC3202
lens will automatically adjust the focus.
P a g e | 30
GVC3200/3202 Administration Guide
Version 1.0.3.69
--------------------------------------------------------------------------------------------------------------------------------------------
Note:
Certain brightness or objects’ attributes might cause automatic focus fail and this could apply to other
cameras as well. For example, the object to be focused on is too close to the lens, or the lens is directly
facing a solid color shining wall, and etc. In this case, please use manual focus to adjust instead.
--------------------------------------------------------------------------------------------------------------------------------------------
Peripheral
HDMI Settings
HDMI 1 Out Resolution
Set HDMI 1 out resolution. The options are 1080P 60Hz, 1080P 50Hz, 720P 60Hz and 720P 50Hz.
HDMI 2 Out Resolution
Set HDMI 2 out resolution. The options are 1080P 60Hz, 1080P 50Hz, 720P 60Hz and 720P 50Hz.
Screen Percent
The user can configure screen percent from 90% to 100%. This adjusts the image size displayed on
the monitor. Use this option when output device (for example, LCD monitor or TV) is unable to display
the GVC3200/GVC3202 screen completely.
HDMI Color Mode
Select the HDMI color mode as YUV or RGB.
Camera
Move Speed
Set the camera movement speed when the camera is being adjusted. From slow to fast it can be set
to level 1 to level 16. Slow speed helps positioning precisely, while fast speed helps positioning quickly.
Initial Position
Set the initial position of the camera when GVC3200/GVC3202 boots up.
If set to "default", the camera will automatically rotate to the initial position, which means moving to
the center.
If set to "Preset N", the camera will rotate back to preset N when the device boots up.
If set to “Latest position”, the camera will rotate to the last position before reboot.
--------------------------------------------------------------------------------------------------------------------------------------------
Note:
Preset N is the camera position saved in preset configuration. For more details on preset, please refer to
chapter Preset in the GVC3200/GVC3202 User Guide.
--------------------------------------------------------------------------------------------------------------------------------------------
P a g e | 31
GVC3200/3202 Administration Guide
Version 1.0.3.69
Device Manager
Disable Missed Call OLED Indicator
If set to "Yes ", when the device has a missed call, the OLED on the front panel will not display missed
calls. The default setting is "No".
Disable MWI OLED Indicator
If set to "Yes ", when the device has an unread voice message, the OLED on the front panel will not
display messages. The default setting is "No".
Disable New Message OLED Indicator
If set to "Yes ", when the device has an unread message, the OLED on the front panel will not display
messages. The default setting is "No".
Disable Contact Full OLED Indicator
If set to "Yes ", when the device contacts are full, the OLED on the front panel will not display prompt.
The default setting is "No".
VGA IN
Image Shift
After VGA input is plugged in and VGA input is displayed on the HDMI output device, if offset occurs,
you can adjust it manually by selecting Horizontal Offset or Vertical Offset.
VGA IN
Configure the offset location of VGA input. When set the image shift to "Horizontal Offset", configure
the horizontal offset of VGA input here; when set the image shift to "Vertical Offset", configure the
vertical offset of VGA input here. The parameter range is from -60 to 60. The default setting is 0.
Sampling Phase
After VGA input is plugged in and VGA input is displayed on the HDMI output device, if color distortion
occurs, you can manually adjust sampling phase from 0 to 32. Usually the same color presented on
VGA display device and HDMI display device has obvious difference. The default setting is 16.
Status
The Status page lists GVC3200/GVC3202’s account status, peripheral status, network status, system info
status, remote control status.
Account
Account
Account name.
Number
SIP User ID for the account (if applicable).
Status
Display registration status for the SIP account. There are two statuses: Registered (in green),
Unregistered (in grey).
P a g e | 32
GVC3200/3202 Administration Guide
Version 1.0.3.69
Peripheral
Zoom
Display the current camera zoom, for example 12x Optical Zoom for GVC3200, or 9x Optical Zoom for
GVC3202.
VGA IN
Display whether VGA Input device is connected or not.
HDMI IN
Display whether HDMI input device is connected or not.
HDMI Output 1
Display whether HDMI output 1 device is connected or not.
HDMI Output 2
Display whether HDMI output 2 device is connected or not.
HDMI Output 3 (GVC3200 only)
Display whether HDMI output 3 device is connected or not.
USB
Display whether USB device is inserted to USB port or not.
External Speaker
Display whether external speaker is inserted to SPK port or not.
SD Card
Display whether external SD card is inserted or not.
Network
MAC Address
This is the global unique ID of device.
Address Type
Displays how the device obtains IP address. It could be DHCP, Static IP or PPPoE.
IP Address
IP Address obtained or configured on the device.
Subnet Mask
Subnet mask obtained or configured on the device.
Default Router
Default router obtained or configured on the device.
DNS Server 1
DNS Server 1 obtained or configured on the device.
Alternate DNS Server
Alternate DNS Server obtained or configured on the device.
P a g e | 33
GVC3200/3202 Administration Guide
Version 1.0.3.69
NAT Type
The type of NAT connection used by the device.
VPN Address
The type of VPN connection used by the device if VPN is connected.
System
Total Memory
Display device total memory.
Available Memory
Display device available memory.
Android Version
Display device Android version. Currently it’s 4.4.2.
System Version
This is the firmware version on the device. When upgrading firmware, this is the version to refer to.
Codec Version
Display device codec version.
Image Signal Process Version
Display device process version for image signal.
Hardware Version
Display device hardware version.
Remote Control
Hardware Version
Display the hardware version of the connected remote control.
Software Version
Display the software version of the connected remote control.
Touchpad Version
Display the touchpad version of the connected remote control.
Remote Control Battery
Display remote battery status.
Firmware Upgrade
Click "Check Updates" button to upgrade remote control firmware.
Send “GVC Remote” apk to Bluetooth Device
The Bluetooth Remote Control app file can be directly sent to another Android device connected to
GVC3200/GVC3202 via Bluetooth. Click on Send to select the Bluetooth device to send to.
Scan QR Code to download the “GVC Remote” apk
Scan QR code to download the Bluetooth remote control app to your Android device.
P a g e | 34
GVC3200/3202 Administration Guide
Version 1.0.3.69
GVC3200/GVC3202 WEB GUI SETTINGS
GVC3200/GVC3202 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded
HTML pages allow users to configure the application device through a Web browser such as Mozilla Firefox,
Google ChromeTM, etc.
Accessing GVC3200/GVC3202 Web GUI
The IP address of GVC3200/GVC3202 is displayed on OLED display screen on the front panel of the device.
To access GVC3200/GVC3202 Web GUI:
1. Connect the computer to the same network as GVC3200/GVC3202.
2. Make sure GVC3200/GVC3202 is turned on and shows its IP address on OLED display screen.
3. Open a Web browser on your computer.
4. Enter GVC3200/GVC3202’s IP address in the address bar of the browser, e.g.: http://192.168.124.111.
5. Enter the administrator’s login and password to access the Web Configuration Menu. The default
administrator username and password are “admin” and “admin”. The default end user username and
password are “user” and “123”. The user can select English or other languages in the drop-down menu
of language.
Figure 2: GVC3200/GVC3202 Web GUI - Login
6. Click “Login” to access the configurations in web UI.
P a g e | 35
GVC3200/3202 Administration Guide
Version 1.0.3.69
User Type
Username
Default Password
Accessible Web Pages
End User
user
123
Call
Contacts
Device Control
Status
Settings: Network Settings, Peripheral, Security
Settings
Maintenance: Recording, Time & Language,
Troubleshooting, Reboot
Administrator
admin
admin
All pages
Saving Changes
When changing any settings on the web UI, always submit them by pressing the “Save” button on the
bottom of the page, and then clicking the “Apply” button on the top of the page to apply the configuration
changes. For those options with icon next to it in the web page, users must reboot the
GVC3200/GVC3202 for the changes to take effect.
Definitions
This section describes the options in the GVC3200/GVC3202 Web GUI. As mentioned in the previous
section, you can log in as an administrator or a normal user.
Call
Users could initiate conference and control conference from Web GUI.
Contacts
Manage contacts and LDAP client configuration, schedule conference and manage call history.
Device Control
Device Control and Audio Control.
Settings
Account, Network Settings, Peripheral, Call Features, General Settings and Security Settings.
Maintenance
Upgrade, Recording, Time & Language, Troubleshooting and Reboot.
Status
Account Status, Peripheral Status, Network Status, System Info and Remote Control status.
The following table shows the web pages accessible by end user and administrator.
Table 2: GVC3200/GVC3202 Web Access
P a g e | 36
GVC3200/3202 Administration Guide
Version 1.0.3.69
Toolbar
The web UI tool bar is on the upper right corner of the web UI page.
Figure 3: Web UI Tool Bar
DND
Turn on/off DND mode. Once enabled, the DND text will turn into red in web UI. The LCD for
GVC3200/GVC3202 display will shows DND indication on the top of the screen and all incoming calls
will be rejected.
Remote Control
Click to bring up virtual remote control panel.
Figure 4: Web UI Virtual Remote Control
English
Select the display language for the web UI.
Logout
Log out from the web UI.
P a g e | 37
GVC3200/3202 Administration Guide
Version 1.0.3.69
Parameters
Descriptions
Account Active
This field indicates whether the account is active. If disabled, the device will not send
registration information to SIP server. The default setting is enabled.
Account Name
It is used to configure the name associated with each account to be displayed on the
upper left corner of LCD.
SIP Server
It is used to configure the URL or IP address, and port of the SIP server. This should
be provided by VoIP service providers (ITSP).
Secondary SIP
Server
It is used to configure the URL or IP address, and port of the secondary SIP server.
When the connection request sent to SIP server fails, the device will try to use the
secondary SIP server.
Tertiary SIP
Server
It is used to configure the URL or IP address, and port of the tertiary SIP server. When
the connection request sent to SIP server and secondary SIP server fails, the device
will try to use the tertiary SIP server.
SIP User ID
It is used to configure the user account information, provided by your VoIP service
provider (ITSP). It’s usually in the form of digits similar to phone number or actually a
phone number.
SIP
Authentication ID
It is used to configure the SIP service subscriber’s Authenticate ID used for
authentication. It can be identical to or different from the SIP User ID.
SIP
Authentication
Password
It is used to configure the account password required for the device to authenticate
with the ITSP (SIP) server before the account can be registered. After saving, it will
appear as hidden for security purpose.
Voice Mail
Access Number
This parameter allows you to access voice messages by entering voice mail or dialing
access number. On the device, the users can select LCD
menuApplicationsVoice Mail and click on the account to dial out to voicemail
portal.
Settings
The Settings page lists Account, Network Settings, Peripheral, Call Features, General Settings and Security
Settings.
The GVC3200/GVC3202 supports up to 3 accounts:
One SIP account that the user can register to any SIP platform
One H.323 account that the user can register to any H.323 platform.
IPVideoTalk account that is supported by Grandstream’s IPVideoTalk service.
BlueJeans account.
The following table shows all the settings that SIP and H.323 accounts has. Please note the IPVideoTalk
account and BlueJeans account have a subset of the settings that the SIP account has.
Settings/SIP/General
P a g e | 38
GVC3200/3202 Administration Guide
Version 1.0.3.69
Display Name
It is used to configure the SIP server subscriber’s name (optional) that will be used for
Caller ID display. The configured content will be included in the From, Contact and PPreferred-Identity headers of SIP INVITE message.
Tel URI
If the device has an assigned PSTN telephone number, this field should be set to
“User=Phone”. Then a “User=Phone” parameter will be attached to the Request-Line
and “TO” header in the SIP request to indicate the E.164 number. If set to “Enable”,
“Tel:” will be used instead of “SIP:” in the SIP request. The default setting is “Disable”.
Parameters
Descriptions
Outbound Proxy
It is used to configure the IP address or the Domain name of the Primary Outbound
Proxy, Media Gateway, or Session Border Controller. It’s used by the device for
Firewall or NAT penetration in different network environments. If a symmetric NAT is
detected, STUN will not work and ONLY an Outbound Proxy can provide a solution.
Secondary
Outbound Proxy
It is used to configure the IP address or the Domain name of the Secondary Outbound
Proxy, Media Gateway, or Session Border Controller. The device will try to connect
the Secondary outbound proxy only if the primary outbound proxy fails.
DNS Mode
It is used to set which DNS service will be used to look up IP address for SIP server’s
hostname. It can be selected from the dropdown list:
A Record
SRV
NATPTR/SRV.
If the device needs DNS SRV resource, in which case the DNS server responds with
more than one result, it should be set to “SRV” or “NATPTR/SRV”. The default setting
is “A Record”.
NAT Traversal
It is used to configure the NAT traversal mechanism used on the device. It can be
selected from the dropdown list:
NAT NO
STUN
Keep-alive
uPnP
Auto
VPN
TURN
If the outbound proxy is configured and used, it can be set to “NAT NO”.
Settings/SIP/Network
P a g e | 39
GVC3200/3202 Administration Guide
Version 1.0.3.69
If set to “STUN” and STUN server is configured, the device will periodically send STUN
message to the SUTN server to get the public IP address of its NAT environment and
keep the NAT port open. STUN will not work if the NAT is symmetric type.
If set to “Keep-alive”, the device will send the STUN packets to maintain the
connection that is first established during registration of the device. The “Keep-alive”
packets will fool the NAT device into keeping the connection open and this allows the
host server to send SIP requests directly to the registered device.
If the device needs to use OpenVPN to connect to host server, please set it to “VPN”.
If the firewall and the SIP device behind the firewall are both able to use UPnP, it can
be set to “UPnP”. Both parties will negotiate the port used to allow SIP packets to go
through.
If it is set to “TURN”, the protocol is designed to be used as part of the ICE (Interactive
Connectivity Establishment) approach to NAT Traversal.
The default setting is “Keep-alive”.
Proxy-Require
It is used to add the Proxy-Required header in the SIP message. It is used to indicate
proxy-sensitive features that must be supported by the proxy. Do not configure this
parameter unless this feature is supported on the SIP server.
Parameters
Descriptions
SIP Registration
It is used to set if allowing the device to send SIP Register messages to the
proxy/server. The default setting is “Yes”.
Unregister Before
New Registration
If it is set to “All”, the SIP user’s registration information will be cleaned when the
device starts pre-registration after rebooting. The SIP Contact header will contain “*”
to notify the server to unbind the connection. If set to “Instance”, the device only cleans
the current SIP user’s info. The default setting is “Instance”.
Register
Expiration (Min.)
It is used to configure the time period (in minutes) in which the device refreshes its
registration with the specified registrar. The default setting is 60. The maximum value
is 64800 (about 45 days) and the minimum value is 1 minute.
Wait Time Retry
Registration (s)
It is used to configure the time period (in seconds) in which the device will retry the
registration process in the event that is failed. The default setting is 20. The maximum
value is 3600 (1 hour).
Local SIP Port
It is used to configure the local SIP port used to listen and transmit. The default setting
is 5060. The valid range is from 5 to 65535.
SUBSCRIBE for
MWI
It is used to set if the device will subscribe voice message service. If it is set to “Yes”,
the device will periodically send SIP SUBSCRIBE message for Message Waiting
Indication service. GVC3200/GVC3202 supports both synchronized and nonsynchronized MWI. The default setting is “No”.
Settings/SIP/SIP
P a g e | 40
GVC3200/3202 Administration Guide
Version 1.0.3.69
Enable Session
Timer
It is used to set if the device will use the session timer. If it is set to “Yes”, it will be
added in the SIP INVITE message to notify the server. The default setting is “Yes”.
Session
Expiration (s)
It is used to configure the device’s SIP session timer. It enables SIP sessions to be
periodically “refreshed” via a SIP request (UPDATE, or re-INVITE). If there is no
refresh via an UPDATE or re-INVITE message, the session will be terminated once
the session interval expires. Session Expiration is the time (in seconds) where the
session is considered timed out, provided no successful session refresh transaction
occurs beforehand. The default setting is 180 with a valid range from 90 to 64800.
Min-SE (s)
It is used to configure the minimum session expiration timer (in seconds) if the device
acts as a timer refresher. The default setting is 90. The valid range is from 90 to 64800.
UAC Specify
Refresher
It is used to set the party which will refresh the active session if the device makes
outbound calls. If it is set to “UAC” and the remote party does not support Refresher
feature, the device will refresh the active session. If it is set to “UAS”, the remote party
will refresh it. If it is set to “Omit”, the header will be omitted so that it can be selected
by the negotiation mechanism. The default setting is “Omit”.
UAS Specify
Refresher
It is used to set the party which will refresh the active session if the device receives
inbound calls. If it is set to “UAC”, the remote party will refresh the active session. If it
is set to “UAS” and the remote party does not support refresh feature, the device will
refresh it. The default setting is “UAC”.
Force INVITE
It is used to set the SIP message type to refresh the session. If it is set to “Yes”, the
Session Timer will be refreshed by using the SIP INVITE message. Otherwise, the
device will use the SIP UPDATE or SIP OPTION message. The default setting is “No”.
Caller Request
Timer
This is used to set the caller party to act as refresher. If set to “Yes” and both parties
support session timers, the device will enable the session timer feature when it makes
outbound calls. The SIP INVITE will include the content “refresher=uac”. The default
setting is “No”.
Callee Request
Timer
This is used to set the callee party to act as refresher. If set to “Yes” and both parties
support session timers, the device will enable the session timer feature when it
receives inbound calls. The SIP 200 OK will include the content “refresher=uas”. The
default setting is “No”.
Force Timer
It is used to activate the session timer feature on the device. If it is set to “Yes”, the
device will use the session timer even if the remote party does not support this feature.
If it is set to “No”, the device will enable the session timer only when the remote party
supports this feature. To turn off the session timer, select “No”. The default setting is
“No”.
Enable 100rel
It is used to activate the PRACK (Provisional Acknowledgment) method. This option
is very important to support PSTN internetworking. PRACK improves the network
reliability by adding an acknowledgement system to the provisional Responses (1xx).
If set to “Yes”, the device will respond to the 1xx response from the remote party. The
default setting is “No”.
P a g e | 41
GVC3200/3202 Administration Guide
Version 1.0.3.69
Caller ID Display
It is used to set the header tag from the SIP INVITE message for the Caller ID display.
If it is set to Auto, the device will use one of the available headers in the priority
hierarchy of P-Asserted Identify Header, Remote-Party-ID Header and From Header.
If it is set to “From Header”, it will use the From Header information for the Caller ID.
If it is set to “Disabled”, all the incoming calls Caller ID will be displayed with
“Unavailable”. The default setting is “Auto”.
Use Privacy
Header
Controls whether the Privacy header will present in the SIP INVITE message or not,
whether the header contains the caller info. When set to “default”, the Privacy Header
will show in INVITE only when “Huawei IMS” special feature is on. If set to “Yes”, the
Privacy Header will always show in INVITE. If set to “No”, the Privacy Header will not
show in INVITE. The default setting is “Default”.
Use P-PreferredIdentity Header
It is used to set if the P-Preferred-Identity Header will be presented in the SIP INVITE
message. If set to “default”, the P-Preferred-Identity Header will be omitted in SIP
INVITE message when “Huawei IMS” special feature is active. If set to “Yes”, the PPreferred-Identity Header will always be presented. If set to “No”, it will be omitted.
The default setting is “Default”.
SIP Transport
It is used to set the protocol used to transport the SIP message. It can be selected
from TCP/UDP/TLS. The default setting is “UDP”.
SIP URI Scheme
When Using TLS
It is used to set SIP header – “SIP” or “SIPs”, which will be used if TLS is selected for
SIP Transport. The default setting is “SIP”.
Use Actual
Ephemeral Port
in Contact with
TCP/TLS
It is used to set the port information in the Via header and Contact header of SIP
message when the device uses TCP or TLS. If set to “No”, these port numbers will
use the permanent listening port on the device. Otherwise, they will use the ephemeral
port for the particular connection. The default setting is “No”.
Symmetric RTP
It is used to enable the symmetric RTP mechanism. If set to “Yes”, the device will use
the same socket/port for sending and receiving the RTP messages. Default is “No”.
RTP IP Filter
It is used to configure whether to filter received RTP packets. The options are
“Disable”, “IP Only” and “IP and Port”. The default setting is “Disable”.
This setting can be used with “Symmetric RTP”. Please see below:
Symmetric RTP = No, RTP IP Filter = Disable
The device sends RTP packets to the IP:Port included in SDP and accepts RTP
packets from any address.
Symmetric RTP = Yes, RTP IP Filter = Disable
The device sends RTP packets to the IP:Port where the RTP packets come from
and accepts RTP packets from any address.
Symmetric RTP = No, RTP IP Filter = IP Only
The device sends RTP packets to the IP:Port included in SDP and only accepts
RTP packets from the IP in the SDP.
Symmetric RTP = Yes, RTP IP Filter = IP Only
The device sends RTP packets to the IP:Port where the RTP packets come from
P a g e | 42
GVC3200/3202 Administration Guide
Version 1.0.3.69
and only accepts RTP packets from the IP in the SDP.
Symmetric RTP = Yes, RTP IP Filter = IP and Port
The device only sends RTP packets to the IP:Port included in SDP and only
accepts RTP packets from the IP:Port in the SDP.
Support SIP
Instance ID
It is used to set if the device will send SIP Instance ID. The SIP instance ID is used to
uniquely identify the device. If set to “Yes”, the SIP Register message Contact header
will include +SIP.instance tag. The default setting is “Yes”.
Validate Incoming
SIP Messages
It is used to set if the device will check the incoming SIP messages caller ID and Cseq
headers. If the message does not include the headers, it will be rejected. The default
setting is “No”.
Check SIP User
ID for Incoming
INVITE
It is used to set if the device will check the SIP User ID in the Request URI of the SIP
INVITE message from the remote party. If it doesn’t match the SIP User ID configured
on the device, the call will be rejected. If set to “Yes”, this feature will be active. The
default setting is “No”.
Authenticate
Incoming INVITE
It is used to set if the device will authenticate the SIP INVITE message from the remote
party. If set to “Yes”, the device will challenge the incoming INVITE for authentication
with SIP 401 Unauthorized response. The default setting is “No”.
SIP Realm Used
for Challenge
INVITE & NOTIFY
This is used to verify incoming INVITE and NOTIFY (including check-sync, re-sync
and reboot). It’s only effective when SIP authentication is enabled.
Only Accept SIP
Requests from
Known Servers
It is used to set if the device will answer the SIP request from saved servers. If set to
“Yes”, only the SIP requests from saved servers will be accepted and the SIP requests
from the unregistered server will be rejected. The default setting is “No”.
SIP T1 Timeout
It is used to define an estimate of the round-trip time of transactions between a client
and server. If no response is received in T1, the figure will increase to 2*T1 and then
4*T1. The request re-transmit retries would continue until a maximum amount of time
define by T2. The default setting is 0.5 second.
SIP T2 Timeout
It is used to define the maximum retransmit time of any SIP request messages
(excluding the SIP INVITE message). The re-transmitting and doubling of T1
continues until it reaches the T2 value. The default setting is 4 second.
Remove OBP
from Route
It is used to set if the device will remove outbound proxy URI from the Route header.
This is used for the SIP Extension to notify the SIP server that the device is behind a
NAT/Firewall. If it is set to “Yes”, it will remove the Route header from SIP requests.
The default setting is “No”.
Check Domain
Certificates
It is used to set if the device will check the domain certificates if TLS/TCP is used for
SIP Transport.
Validate
Certification
Chain
When the SIP transport protocol is “TLS” and this option is enabled, the certificates in
device system and the trusted CA certificates uploaded by the user will be validated.
P a g e | 43
GVC3200/3202 Administration Guide
Version 1.0.3.69
Settings/SIP/Codec
Parameters
Descriptions
DTMF
It is used to set the parameter to specify the mechanism to transmit DTMF (Dual Tone
Multi-Frequency) signals. There are 3 supported modes:
In audio
DTMF is combined in the audio signal (not very reliable with low-bit-rate codecs).
RFC2833
Specify DTMF with RTP packet. Users could know the packet is DTMF in the RTP
header as well as the type of DTMF.
SIP INFO
Use SIP INFO to carry DTMF. The disadvantage of this mode is that it’s easy to
cause desynchronized of DTMF and media packet if the SIP and RTP messages
are required to transmitted respectively.
The default setting is “RFC2833”.
DTMF Payload
Type
It is used to configure the RTP payload type that indicates the transmitted packet
contains DTMF digits. The valid range is from 96 to 127. The default setting is “101”.
Preferred
Vocoder
It lists the available and enabled audio codecs for this account. Users can enable the
specific audio codecs by moving them to the Selected box and set them with a priority
order from top to bottom. This configuration will be included with the same preference
order in the SIP SDP message. The codec option includes “PCMU”, “PCMA”, “Opus”,
“G.722”, “G.722.1”, “G.722.1c”.
Codec
Negotiation
Priority
It is used to configure the codec negotiation sequence when the GVC3200/GVC3202
is acted as a callee. If set to “Caller”, the device will negotiate codec by SDP codec
sequence from the received SIP INVITE message. If set to “Callee”, the device will
negotiate codec according to the codec priority configuration on the device itself. The
default setting is “Callee”.
Silence
Suppression
It is used to set the silence suppression/VAD feature. If it is set to "Yes", when silence
is detected, a small quantity of VAD packets (instead of audio packets) will be sent
during the period of no talking. If set to "No", this feature is disabled. The default
setting is "No".
Voice Frames Per
TX
It should be noted that the "ptime" value for the SDP will change with different
configurations here. This value is related to the codec used and the actual frames
transmitted in payload during the call. e.g.: if set to 2 and the first codec is G.729 or
G.711, the "ptime" value is 20ms for the SDP. If the TX exceeds the maximum
allowable value, the device will use and save the maximum allowed value according
to what the first codec is. For end users, it is recommended to use the default setting,
as incorrect settings may influence the audio quality. The default setting is “2”.
G.722.1 Rate
It is used to select encoding rate for G.722.1 codec. It supports 24kbps or 32kbps.
P a g e | 44
GVC3200/3202 Administration Guide
Version 1.0.3.69
The default setting is “24kbps encoding rate”.
G.722.1 Payload
Type
It is used to configure payload type for G.722.1 codec. The valid range is 100-126.
The default setting is “104”.
Opus Payload
Type
It is used to configure payload type for Opus codec. The valid range is 96-126. The
default setting is “123”.
Use First
Matching
Vocoder in 200OK
SDP
If set to “Yes”, the device will use the first matching vocoder in the sent 200OK SDP
as the codec. The default setting is “No”.
Enable RFC5168
Support
If set to "Yes", the RFC5168 mechanism will be enabled for video call. RFC5168
allows SIP party to request the sender to refresh its video frame in H.264, or refresh
the full picture in VP8. The default setting is "Yes".
Enable Video FEC
If enabled, the video sender will temporarily allocate part of the bandwidth to one data
channel to send FEC data to system, thus to improve the video quality the receiver
gets. Enabling this function will take up part of bandwidth and reduce call rate. The
default setting is "Yes".
Video FEC Mode
If set to 0, FEC is not sent by separate port. If set 1, FEC is sent by separate port.
Default setting is 0.
FEC Payload
Type
It is used to configure FEC payload type. The range is 96-127. The default setting is
120.
Enable FECC
If set to "Yes", You can control the camera of the opposite side for video call, but the
opposite site must support FECC, and allow remote control on its local camera. The
default setting is "Yes".
FECC H.224
Payload Type
It is used to configure FECC H.224 payload type. The valid range is from 96 to 127.
The default value is 125.
H.264 Payload
Type
It is used to configure the H.264 codec message payload type format. The default
setting is 99. The valid range is from 96 to 127.
Packetizationmode
The packetization mode can be set to 0, 1 or Auto. When it’s set to 0 or 1, the INVITE
will include packetization mode value as 0 or 1. If it’s set to Auto, the INVITE will
include both 0 and 1, and the packetization mode value is a result of negotiation
between the endpoint and the server. Default setting is 1.
H.264 Image Size
It is used to set the H.264 image size. It can be selected from the dropdown list.
1080P
720P
4CIF
4SIF
VGA
The default setting is 1080P.
H.264 Profile
It is used to set the H.264 profile type. It can be selected from the dropdown list.
P a g e | 45
GVC3200/3202 Administration Guide
Version 1.0.3.69
Type
Baseline Profile
Main Profile
High Profile
BP&MP&HP
The default setting is "BP&MP&HP".
Lower profile is easier to decode while higher profile provides higher compression
ratio. For device with low CPU, select "Baseline Profile". Also, “Baseline Profile" is
likely to be used in a video conference that has high demanding for the video quality.
Video Bit Rate
It is used to configure the bit rate of the video device. The default setting is 2048kpbs.
It is recommended to increase bit rate if bandwidth allows. If the bandwidth is not
enough, the video quality will be reduced.
H.264 Image Size = 1080p, the Video Bit Rate can be set to an integer value from
2048kbps to 4096kbps.
H.264 Image Size = 720p, the Video Bit Rate can be set to an integer value from
1024kbps to 2048kbps.
H.264 Image Size = 4SIF/4CIF/VGA, the Video Bit Rate can be set to an integer
value from 384 to 1024 Kbps.
SDP Bandwidth
Attribute
Select the SDP bandwidth attribute from "Standard", "Media Level" or "None".
The default setting is "Media Level".
Standard: Use AS at the session level and TIAS at the media level.
Media Level: Use AS at the media level.
None: Do not change the format.
Note:
Please do not change the format as it may cause decode failure if the user is unclear
about what format the server supports.
Video Frame Rate
Configures the frame rate for SIP video call. The default is 30 fps. Increase frame rate
will take up bandwidth; the video quality will be reduced if not allocated enough
bandwidth.
Video Jitter
Buffer Maximum
(ms)
Configures the video buffer size according to the network environment. The valid
range is 0-1000, the default setting is 50.
Disable
Presentation
If set to “Yes”, the device will disable presentation and will not receive presentation
during video call. The default setting is “No”.
Initial INVITE with
media info
If it is enabled, the initial INVITE packet sent from GVC to server will carry BFCP
media information. If not, the related media info will be included in re-INVITE packet
and the BFCP negotiation with some specific servers might be failed.
Presentation
It is used to select the H.264 image size from "720P" or "1080P". The default setting
P a g e | 46
GVC3200/3202 Administration Guide
Version 1.0.3.69
H.264 Image Size
is “1080P”.
Presentation
H.264 Profile
Type
Select the H.264 profile type from "Baseline Profile", "Main Profile", "High Profile" or
"BP&MP&HP". The default setting is "BP&MP&HP". Lower profile type is easier to
decode, while higher level has higher compression ratio. For device with low CPU,
select "Baseline Profile". Also, "Baseline Profile" is likely to be used in a video
conference that has high demand for the video quality.
Presentation
Video Bit Rate
Configures the bit rate of the video. The video bit rate can be adjusted based on the
network environment. Increasing the video bit rate may improve video quality if the
bandwidth is permitted. If the bandwidth is not permitted, the video quality will
decrease due to packet loss. The default setting depends on presentation H.264
image size.
Presentation H.264 Image Size = 1080p, Video Bit Rate can be set to an integer
value from 1024kbps to 4096kbps
Presentation H.264 Image Size = 720p, Video Bit Rate can be set to an integer
value from 512kbps to 2048kbps
Presentation
Video Frame Rate
Configures the video frame rate for presentation. The options are 5fps, 10fps and
15fps. The default setting is 15fps.
BFCP Transport
Protocol
Defines the transport protocol used for BFCP. Users can choose from Auto/UDP/TCP.
The default setting is "UDP". If "Auto" is configured, the device will automatically
switch between "UDP" and "TCP".
SRTP Mode
It is used to set if the device will enable the SRTP (Secured RTP) mode. It can be
selected from dropdown list:
Disable
Enabled but not forced
Enabled and forced
SRTP uses encryption and authentication to minimize the risk of denial of service.
(DoS). If the server allows to use both RTP and SRTP, it should be configured as
“Enabled but not forced”. The default setting is "Enabled But Not Force".
SRTP Key Length
It is to configure all the AES (Advanced Encryption Standard) key size within SRTP.
It can be selected from dropdown list:
AES 128&256 bit
AES 128 bit
AES 256 bit
If it is set to "AES 128&256 bit", the device will provide both AES 128 and 256 cipher
suite for SRTP. If set to "AES 128 bit", it only provides 128-bit cipher suite; if set to
"AES 256 bit", it only provides 256-bit cipher suite. The default setting is “AES
128&256 bit”.
P a g e | 47
GVC3200/3202 Administration Guide
Version 1.0.3.69
Settings/SIP/Call
Parameters
Descriptions
Remote Video
Request
It is used to set the preference to handle video request from the remote party during
an audio call. It can be selected from the dropdown list.
"Prompt": A message will be prompted if a video request is received. Users can
select "Yes" to establish video or "No" to reject the request.
"Accept": Video request will be accepted automatically and video will be
established.
"Deny": Video request will be rejected automatically.
The default setting is "prompt".
Common Layout
Mode
Adjusts the initial layout for video display for meetings. There are 4 available modes
for users: Remote mode, Average mode and PIP mode
DialPlan Prefix
It is used to configure the prefix to be added to each dialed number. All numbers use
this account will automatically add the prefix. e.g.: The prefix is 5, the phone number
is 337, and then the dial number is 5337.
DialPlan
Dial Plan Rules:
1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #
2. Grammar:
x - any digit from 0-9
xx - at least 2 digit numbers from 0-9
^ - exclude
[3-5] - any digit of 3, 4, or 5
[147] - any digit of 1, 4, or 7
<2=011> -when the digit is 2, it will be replaced with 011
Set to {x+} allows dial out with all digits.
3. Example:
{[369]11 | 1617xxxxxxx} –- allows dialing numbers 311, 611 and 911 and 1617
area code
{^1900x+ | <=1617>xxxxxxx} –prevents dialing any number started with 1900 and
1617 area code will be added automatically when dialing number with 7-digit
length
Refer-To Use
Target Contact
It is used to set if the device will use the target’s Contact header tag to the Refer-To
header in the SIP REFER message during an attended transfer. Default setting is
"No".
Auto-Answer
It is set to allow answering an incoming call. If it is set to "Yes", the device will
automatically enable the speaker phone to answer all the incoming calls after a short
reminding beep.
P a g e | 48
GVC3200/3202 Administration Guide
Version 1.0.3.69
If set to "Enable Intercom/Paging", it will automatically answer the incoming calls
whose SIP INVITE includes auto-answer tag in the info header. The default setting is
"No".
Send Anonymous
It is used to set if the device will make an anonymous outgoing call. If it is set to "Yes",
the "From" header in the SIP INVITE messages will be set to anonymous, essentially
blocking the Caller ID to be displayed. The default setting is "No".
Reject
Anonymous Call
If it is set to "Yes", the device will reject the calls whose SIP INVITE message includes
Anonymous information in the From header. The default setting is "No".
Call Log
It is used to categorize the call logs saved for this account. If it is set to “Log All”, all
the call logs of this account will be saved.
If set to Log Incoming/Outgoing Calls (Missed Calls Not Record), the whole call history
will be saved other than missed call. If it set to Disable Call All, none of the call history
will be saved. The default setting is "Log All".
Special Feature
It is to configure device’s setting to meet different vendors server requirements. Users
can choose from Standard, Broadsoft, CBCOM, RNK, China Mobile, ZTE IMS,
Mobotix, ZTE NGN, or Huawei IMS depending on the server type. The default setting
is "Standard".
Feature Key
Synchronization
It is used for the Broadsoft standard call feature synchronization. If it is enabled, the
device will send SIP SUBSCRIBE message to the server and receive SIP NOTIFY
message from the server to synchronize the DND, Call Forwarding and Call Center
features. The default setting is "Disable".
Enable Call
Features
If set to "Yes", call features (including call forwarding, DND and etc.) will be supported
locally instead of using the feature code supported on SIP server/proxy. For example,
if *72+number is dialed, the incoming calls will be forward to this number
unconditionally. The default setting is "No".
Refer to the chapter Call Features for more details in the GVC3200/GVC3202 User
Guide.
Ring Timeout (s)
It is used to define the expiration timer (in seconds) for the rings with no answer. The
default setting is 60.
Transfer on 3-way
conference
Hangup
It is to set if the device will end the three-way conference hosted on it if it hangs up. If
set to "Yes", the conference will be transferred from hosted party, thus other parties
can continue the conference without interruption. The default setting is unchecked.
Use # as Dial Key
It is used to set the device whether to use the "#" key as the "Send" key. If set to "Yes",
if the end user taps the “#” key on the remote control, the device will send out the
typed digits. If set to "No", the "#" key is included as part of the dialing string and
please make sure the dial plan is properly configured to allow dialing # out. The default
setting is “Yes”.
Conference-URI
It is used to configure the network based conference URI (Broadsoft Standard). If it is
configured, end user needs to select MORE on the bottom menu in call interface and
P a g e | 49
GVC3200/3202 Administration Guide
Version 1.0.3.69
click on “N-way Conf” during the conference to transfer the host to the remote media
server.
Upload Local
MOH Audio File
It is used to load the MOH (Music on Hold) file to the device. Click on "Browse" button
to upload the music file from local PC. The MOH audio file has to be in .wav or .mp3
format.
Note:
Please be patient while the audio file is being uploaded. It could take more than 3
minutes to finish the uploading especially the file size is large. The button will show as
"Processing" during the uploading. Once done, it will show as "Browse" again. Click
on "Save" on the bottom of the web page and "Apply" on the top of the web page to
save the change.
Enable Local
MOH
If set to "Yes", the local MOH will be enabled. Users need to upload local MOH audio
file. Once enabled, users could play the file when holding the call. Default setting is
No.
Account Ring
Tone
It is used to configure the ringtone for the account. Users can set ringtones from the
dropdown list. User can also import customized ringtone from LCD Setting menu. The
customized ringtone file name will also be showed up in the dropdown list that allows
user to select.
Call Forwarding
Mode
It is used to set the Call Forwarding feature for this account.
None:
Setting the feature to NONE will disable Call Forward
Unconditional:
If set to UNCONDITIONAL, it will forward all calls to a particular number
Time based:
With TIME BASED forward, set a time range for the calls to be forwarded:
- Time period:
Configures the period of time to forward the call when “Time based” Call
Forward type is used. The time is 24-hours format HH:mm, 10:00 for example.
- In time forward to:
When "Time based" Call Forward Type is used, specifies the number to be
forwarded to within the configured Time Period above.
- Out time forward to:
When "Time based" Call Forward Type is used, specifies the number to be
forwarded to when it's not within the configured Time Period.
Others:
When set to OTHERS, the call forwarding rules can be customized based on following
options:
- Enable busy forward:
If set to "Yes", when the device is busy, call will be forwarded to the number
P a g e | 50
GVC3200/3202 Administration Guide
Version 1.0.3.69
specified below on “Busy to”.
- Enable no answer forward:
If set to "Yes", when there is no answer from the device, call will be forwarded
to the number specified below on “No answer to”.
Another field “No answer timeout (s)” is added below to specify the timeout
(in seconds) before the call is forwarded on no answer. The default value is
20 seconds.
- Enable DND forward:
If set to "Yes", call will be forwarded to the number specified below on “DND
to”, when the phone is activating DND.
Match Incoming
Caller ID
It is used to specify the rules for the incoming calls. If the incoming caller ID or Alert
Info matches the number, pattern or Alert Info text rules, the device will play the
selected distinctive ringtone.
The rule policy:
Specific caller ID number. For example, 8321123
A defined pattern with certain length using x and + to specify, where x could be
any digit from 0 to 9.
Samples:
xx+: at least 2-digit number
xx: only 2-digit number
[345]xx: 3-digit number with the leading digit of 3, 4 or 5
[6-9]xx: 3-digit number with the leading digit from 6 to 9
Alert Info text
Users could configure the matching rule as certain text (e.g., priority) and select
the custom ring tone mapped to it.
The custom ring tone will be used if the device receives SIP INVITE with Alert-Info
header in the following format:
Alert-Info: <http://127.0.0.1>; info=priority
Distinctive Ring
Tone
It is used to select the distinctive ring tone if the incoming caller ID matched the
specified Matching Incoming Caller ID rule. If so, the device will play the selected
ringtone.
Parameters
Descriptions
Account Active
It is used to indicate whether if the built-in IPVideoTalk account is active. The default
setting is “Enabled”.
Settings/IPVideoTalk/General
P a g e | 51
GVC3200/3202 Administration Guide
Version 1.0.3.69
Current Plans
This field indicates the current plan of IPVideoTalk Cloud Service.
Display Name
It is used to define the displayed name shown on the callee side once the
GVC3200/3202 makes an IPVideoTalk call.
SIP Transport
It is used to set the protocol used to transport the SIP messages. The default setting
is “TLS”.
Settings/IPVideoTalk/Call
Parameters
Descriptions
Auto Answer
When Idle
If the GVC320x is not in a call/in a meeting/not busy, the GVC320x will auto answer
the incoming call even during the sleep mode.
Common Layout
Mode
Adjusts the initial layout for video display for meetings. There are 4 available modes
for users: Remote mode, Average mode and PIP mode.
Parameters
Descriptions
Account Active
It is used to indicate whether if the BlueJeans account is active. The default setting is
“Yes”.
Display Name
It is used to define the displayed name shown on the callee side once the
GVC3200/3202 makes a BlueJeans call.
Parameters
Descriptions
Account Active
This field indicates whether the H.323 account is active. The default setting is “No”.
Enable GK
This defines whether to enable GK. If enabled, the device will register to GK
automatically. The default setting is "No".
Settings/BlueJeans/General
Settings/BlueJeans/Codec
BlueJeans account Codec section is the same as on SIP account. Please refer to the Settings/SIP/Codec
section for more details.
Settings/BlueJeans/Call
BlueJeans account Call section is the same as on SIP account. Please refer to the Settings/SIP/Call section
for more details.
Settings/H.323/General
P a g e | 52
GVC3200/3202 Administration Guide
Version 1.0.3.69
Enable H.460
It is used to define whether to enable H.460.18/19 to support H.323 account, in order
to make the IP calls through public Internet without intermediate nodes. To use this
feature, set “Use NAT IP” to the public IP for GVC3200/3202 under
GVC3200/GVC3202 web UISettingsGeneral Settings.
GK Discover
Mode
This configures GK discover mode to be "Auto" or "Manual".
If set to "Auto", the device will discover GK automatically and register to GK.
If set to "Manual", please configure “GK Address” and “Site Number”. The device
will discover GK via GK address and register to GK.
The default setting is "Auto".
Site Number
It used to configure H.323 conference ID of the GVC3200/3202. The GVC3200/3202
can be reached by calling the site number. The site number is numeral only.
GK
Authentication
Username
Enter the username for GK authentication.
GK
Authentication
Password
Enter the password for GK authentication.
Register
Expiration (Min.)
This specifies the frequency (in minutes) in which the device refreshes its registration
with the specified registrar. The default value is 60 minutes (1 hour). The maximum
value is 1,440 minutes (1 day). The minimum value is 1 minute.
H.323 Local Port
This defines the local H.323 port used to listen. Default value is 1720.
Symmetric RTP
It is used to enable the symmetric RTP mechanism. If set to “Yes”, the GVC3200/3202
will use the same socket/port for sending and receiving the RTP messages. The
default setting is “No”.
Parameters
Descriptions
DTMF
This parameter specifies the mechanism to transmit DTMF digits.
There are 3 supported mode:
In audio
RFC2833
H245 signal.
Preferred
Vocoder
PCMA, PCMU, G.722 and G.722.1 are supported on the device for the H.323 account.
Users can select the vocoder from the “Available” list to “Selected” list, and configure
the vocoder priority by adjusting the order in the “Selected” list. The “Selected”
Settings/H.323/Codec
P a g e | 53
GVC3200/3202 Administration Guide
Version 1.0.3.69
vocoders will be included in the SDP message with the same order.
H.264 payload
type
It is used to configure the H.264 codec message payload type format. The default
setting is 99. The valid range is from 96 to 127.
H.264 image size
It is used to set the H.264 image size. It can be selected from the dropdown list.
1080P
720P
4CIF
4SIF
VGA
The default setting is 1080P.
Video bit rate
It is used to configure the bit rate of the video device. The default setting is 2048kpbs.
It is recommended to increase bit rate if bandwidth allows. If the bandwidth is not
enough, the video quality will be reduced.
H.264 Image Size = 1080p, the Video Bit Rate can be set to a value from
2048kbps to 4096kbps.
H.264 Image Size = 720p, the Video Bit Rate can be set to a value from 1024kbps
to 2048kbps.
H.264 Image Size = 4SIF/4CIF/VGA, the Video Bit Rate can be set to a value from
384 to 1024 Kbps.
Video frame rate
It is used to configure the video frame rate. The supported video frame rates are 5 fps,
15fps, 25 fps, 30 fps and VFR. The default setting is “30 fps”.
Parameters
Descriptions
Auto-Answer
If set to “Yes”, the device will automatically turn on the speaker to answer incoming
calls after a short reminder beep. The default setting is “No”.
Enable H225
Keep-alive
If enabled, the device will only send H255 keep-alive as callee and the interval is 19
seconds. The default setting is “No”.
Enable H245
Keep-alive
If enabled, the device will send H245 keep-alive packet as caller or callee, and the
interval is 19 seconds. The default setting is “No”.
Enable RTDR
If enabled, the device will send RTDP (roundTripDelayRequest) packet as H245 keepalive packet every 10 seconds. The timeout interval is 30 seconds and will hang up
the call once timed out. The default setting is “No”.
Note: If enabled, it may cause incompatibility issue with certain devices.
Settings/H.323/Call
P a g e | 54
GVC3200/3202 Administration Guide
Version 1.0.3.69
Common Layout
Mode
Adjusts the initial layout for video display for meetings. There are 4 available modes
for users: Remote mode, Average mode and PIP mode
Parameters
Descriptions
Basic Settings
Preferred Internet
protocol
Allows user to select the preferred Internet Protocol whether IPv4 or IPv6.
Address Type
Allows users to configure the appropriate network settings on the device. Users could
select "DHCP", "Static IP" or "PPPoE". By default, it is set to "DHCP".
DHCP: Obtain the IP address via one DHCP server in the LAN. ALL domain
values about static IP/PPPoE are unavailable (although some domain values
have been saved in the flash.)
PPPoE: Configures PPPoE account/password. Obtain the IP address from the
PPPoE server via dialing.
Static IP: Manually configures IP Address, Subnet Mask, Default Router's IP
Address, DNS Server 1 and DNS Server 2.
DHCP VLAN
override
DHCP Option 132 defines VLAN ID and DHCP Option 133 defines priority tag ID.
GVC320x supports DHCP VLAN override via DHCP Option 132 and DHCP Option
133, or encapsulated DHCP Option 132 and DHCP Option 133 in DHCP Option 43.
Users could select “Disable”, “DHCP Option 132 and DHCP Option 133”, or
“Encapsulated in DHCP Option 43”. By default, it is set to “Encapsulated in DHCP
Option 43”:
When set to “DHCP Option 132 and DHCP Option 133”, the GVC320x will get
DHCP Option 132 as VLAN ID and get DHCP Option 133 as VLAN priority, from the
DHCP server directly.
When set to “Encapsulated in DHCP Option 43”, the GVC320x will get VLAN ID
and VLAN priority value from the DHCP Option 43 which has DHCP Option 132 and
DHCP Option 133 encapsulated. In this case, please make sure the option “Allow
DHCP Option 43 and Option 66 to Override Server” is enabled under GVC320x
webUIMaintenanceUpgrade.
Host name
(Option 12)
It is used to configure the name of the client in the DHCP request. It is optional but
may be required by some Internet Service Providers.
Vendor Class ID
(Option 60)
It is used to configure the vendor class ID header in the DHCP request. The default
setting is “Grandstream GVC3200” for GVC3200 and “Grandstream GVC3202” for
GVC3202.
Settings/Network Settings
Network Settings lists Basic Settings, 802.1X, QoS, Proxy and Advanced Settings.
P a g e | 55
GVC3200/3202 Administration Guide
Version 1.0.3.69
DHCP Option 120
Override SIP
Server
Enables DHCP Option 120 from local server to override the SIP Server on the device
when DHCP is used. The default setting is "Yes".
IP Address
It is used to configure the device’s static IP address if the static IP is used.
Subnet Mask
It is used to configure the network’s subnet mask if the static IP is used.
Default Router
It is used to configure the network’s gateway address if the static IP is used.
DNS Server 1
It is used to configure the primary DNS IP address if the static IP is used.
DNS Server 2
It is used to configure the secondary DNS IP address if the static IP is used.
PPPoE Account
It is used to configure the PPPoE account ID if the PPPoE is used.
PPPoE Password
It is used to configure the PPPoE password if the PPPoE is used.
802.1x Mode
802.1x Mode
It is used to enable and select the 802.1x mode for the device. The supported 802.1x
modes are:
EAP-MD5
EAP-TLS
EAP-PEAP
The default setting is "Close".
802.1x Identity
It is used to fill in the identity information for the selected 802.1x mode. This setting
will be displayed only if 802.1x mode is enabled.
802.1x Secret
It is used to enter the secret for the 802.1x mode. This setting will be displayed only if
the 802.1x mode is enabled.
Private Key
It is used to enter the private key password for the 802.1x mode. This setting will be
displayed only if the 802.1x mode is enabled.
CA Certificate
It is used to upload the CA Certificate file to the device. This setting will be displayed
only if the 802.1x mode is enabled.
Client Certificate
It is used to load the Client Certificate file to the device. This setting will be displayed
only if the 802.1x TLS mode is enabled.
QoS
Enable LLDP
It is used to enable the LLDP (Link Layer Discovery Protocol) feature on the device. If
it is set to “Yes”, the device will broadcast LLDP PDU to advertise its identity and
capabilities and receive same from a physical adjacent layer 2 peer. The default
setting is "Yes".
Layer 3 QoS for
SIP
It is used to define the Layer 3 packet’s QoS parameter for SIP messages in decimal
pattern. This value is used for IP Precedence, Diff-Serv or MPLS. The default setting
is 48 which is equivalent to the DSCP name constant CS6.
Layer 3 QoS for
Audio
It is used to define the Layer 3 packet’s QoS parameter for RTP messages in decimal
pattern. This value is used for IP Precedence, Diff-Serv or MPLS. The default setting
is 48 which is equivalent to the DSCP name constant CS6.
P a g e | 56
GVC3200/3202 Administration Guide
Version 1.0.3.69
Layer 3 QoS for
Video
It is used to define the Layer 3 packet’s QoS parameters for H.264 messages in
decimal pattern. This value is used for IP Precedence, Diff-Serv or MPLS. The default
setting is 48 which is equivalent to the DSCP name constant CS6.
Layer 2 QoS
802.1q/VLAN Tag
It is used to define the VLAN Identifier of the Layer 2 frames. The default value 0 which
means the frame does not belong to any VLAN.
Note: Please do not change the setting before understanding the VLAN's settings.
Otherwise the device can't get the correct IP address.
Layer 2 QoS
802.1p Priority
It is used to define the Priority Code Point within a Layer 2 frame header. The valid
range from 0 to 7. The Default value is 0 which is equivalent to the Routine class for
the Class of Service.
Proxy
HTTP/HTTPS
Proxy Hostname
It is used to configure the HTTP/HTTPS proxy URI of the network. Some of networks
require going through a proxy to access to the Internet. The default setting is keeping
this field blank.
HTTP/HTTPS
Proxy Port
It is used to configure the HTTP/HTTPS proxy port number of the network. Some of
networks require going through a proxy to access to the Internet. The default setting
is keeping this field blank.
Bypass Proxy For
It is used to define the specific URI that the device can directly access to without
HTTP/HTTPS proxy. If it is filled, the device will bypass the proxy to send the packets
to the specific URI. The default setting is keeping this filed blank.
Advanced Settings
Alternate DNS
Server
It is used to configure the alternate DNS IP address to failover during the default DNS
server’s outage.
Secondary DNS
Server
It is used to configure the secondary alternate DNS IP address to failover during both
the default DNS server and alternate DNS server’s outage.
User-Agent
It is used to configure the User-Agent URI to download phonebook and screensaver
files.
SIP User-Agent
It is used to configure the User-Agent field for SIP messages. If not configured, the
User-Agent in SIP message is Grandstream GVC3200 1.0.1.27 where GVC3200 is
the model name and 1.0.1.27 is the current firmware version. If configured to “test”,
the User-Agent field for SIP message will become test GVC3200 1.0.1.27 where
GVC3200 is the model name and 1.0.1.27 is the current firmware version.
IPv6
IPv6 address
Allows users to choose whether to get automatically the IPv6 address from DHCP
server (Auto-configured), or configure a static IPv6 address (Statically configured).
Default is Auto-configured.
Static IPv6
address
It is used to configure a static IPv6 address if Statically configured is used.
IPv6 prefix length
It is used to set the IPv6 prefix length if Statically configured is used. Default is 64.
P a g e | 57
GVC3200/3202 Administration Guide
Version 1.0.3.69
DNS server 1
It is used to configure the primary DNS IP address if Statically configured is used.
DNS server 2
It is used to configure the secondary DNS IP address if Statically configured is used.
Preferred DNS
server
It is used to configure the preferred DNS server.
Settings/Peripheral
Parameters
Descriptions
HDMI
HDMI 1 out
resolution
Configures the output image resolution of HDMI 1. Greater resolution value means
higher image definition. Please select the same resolution as the output display
device. The device will automatically read the resolution supported by the output
display device and compare it with the resolution supported by itself. Only the
resolution supported by both will be used. The device will automatically obtain the
optimal resolution when it boots up for the first time.
HDMI 2 out
resolution
Configures the output image resolution of HDMI 2. Greater resolution value means
higher image definition. Please select the same resolution as the output display
device. The device will automatically read the resolution supported by the output
display device and compare it with the resolution supported by itself. Only the
resolution supported by both will be used. The device will automatically obtain the
optimal resolution when it boots up for the first time.
Screen percent
Configures the output image size on the screen of HDMI 1 output. The value range is
90%-100%. The default setting is 100%.
Enable
Presentation
Automatically
When HDMI/VGA
Plugged
Whether to enable presentation automatically when HDMI/VGA is plugged. Default is
“No”:
When this option is enabled, the GVC320x will automatically goes to
Presentation mode.
When this option is disabled, the GVC320x will invite user to choose “OK” by
default, also if Timeout (30s) is reached, the GVC320x should switch to
presentation mode automatically.
Camera
Move speed
Specifies the moving speed and zoom speed for the camera. "1" is slowest and "16"
is fastest. The default setting is "8".
Initial position
Specifies the initial position of the camera when the device is powered up.
System default position: The camera moves to its default position after
bootup.
Preset 1: The camera moves to the preset 1 after bootup. Preset 1 must be
set up before reboot.
Position when power off: After bootup, the camera moves to the latest
position before reboot. The default setting is System default position.
P a g e | 58
GVC3200/3202 Administration Guide
Version 1.0.3.69
Image offset
Image shift
Image offset may occur in VGA input. Users can select horizontal offset to adjust the
image's horizontal position or select vertical to adjust the image's vertical position.
VGA in
This option is used to adjust the parameters of horizontal or vertical offset in the image
shift of VGA input.
Sampling phase
VGA in
A blurring or slight jitter issue may occur in VGA input. Users can set the sampling
phase to adjust the color.
OLED indicator
Disable missed
call OLED
indicator
If set to "Yes", the OLED will not indicate when there is missed call on the device. The
default setting is "No".
Disable MWI
OLED indicator
If set to "Yes", the OLED will not indicate when there is an unread voice email. The
default setting is "No".
Disable new
message OLED
indicator
If set to "Yes", the OLED will not indicate when there is new message on the device.
The default setting is "No".
Disable contacts
full OLED
indicator
If set to "Yes", the OLED will not indicate when the contact storage or message storage
is full. The default setting is "No".
Parameters
Descriptions
Start Video
Automatically
It is used to set if the device will enable the video feature automatically when it makes
an outbound call. If set to "Yes", the video codec attributes will be included in the SIP
INVITE message. Or the attributes will not be included.
The default setting is "Yes".
Always Ring
Internal Ringer
If set to "Yes", the device will always ring internal speaker.
The default setting is “No”.
Disable DialPlan
Defines whether to disable dial plan in dial screen, contacts, incoming call and
outgoing calls and MPK. The default setting is “No”.
Filter Characters
Configures the characters for filter when dialing out numbers. Multiple characters are
allowed. For example, if set to [()-], when dialing (0571)-8800-8888, the characters ()will be automatically filters and number 057188008888 will be dialed directly. The
default setting is [()-].
Disable CallWaiting
It is used disable call waiting feature. If it is checked, the device will reject the second
incoming call during an active session without user’s knowledge. But this missed call
record will be saved to remind users. The default setting is "No".
Settings/Call Features
P a g e | 59
GVC3200/3202 Administration Guide
Version 1.0.3.69
Disable CallWaiting Tone
If set to "Yes", call waiting tone will be disabled when there is a new call during active
call. The default setting is "No".
Disable DND
Reminder Ring
It is used to set if the device will play the DND reminder ringtone for the incoming call
if the DND feature is enabled. If it set to “Yes”, the device will keep mute instead of
playing a ring splash to indicate an incoming call when DND is enabled.
The default setting is "No".
Disable Direct IP
Call
It is used to set if the device allows the end users to make an outbound IP call. If it is
set to “Yes”, the device will hide the IP call feature and end users will not be allowed
to make an outbound IP call. The default setting is "No".
Use Quick IP-call
mode
It is used to set if the device will automatically fill in the first three octets to make an
outbound IP call regardless of subnet mask. If it is set to "Yes", users can dial an IP
address under the same LAN/VPN segment by entering the last octet in the IP address
from its local IP address. The port number used for the target IP address is 5060 by
default. Please note the leading 0 in the last octet needs to be omitted.
For example, to make direct IP call to aaa.bbb.ccc.XXX, dial XXX on device directly.
No SIP server is required to make quick IP call. The default setting is "No".
Enable Frame
Skipping in Video
Decoder
It is used to reduce video distortion. If set to "Yes", the GVC3200/3202 will skip the P
frame in lost video packet to decode I frame in the next video packet.
The default setting is "No".
Escape '#' as %23
in SIP URI
It is used to set what characters will be included in the SIP INVITE URI if end users
input #. If it is set to “Yes”, the device will replace the # by %23. Otherwise, it will
include # in the SIP INVITE message. The default setting is "Yes".
Auto mute on
entry
Allows users to select whether to enable MUTE on incoming call or outgoing call. If
enabled, the GVC320x will become automatically muted once the incoming call or
outgoing call is established. The default setting is “Disable”.
Parameters
Descriptions
Power Management
Enter Sleep
Mode (Min.)
Specifies the period before the device enters sleep mode if no operation is performed.
If set "Never", the device will never enter sleep mode automatically. The default value
is "Never". If the device enters sleep mode, press POWER button on the remote control
to boot up.
When the device is in sleep mode, there is no display on the display device and web
UI access is not available for remote access. Users must use the remote control to
wake up the device or reboot the device.
Site Name Settings
Background
Transparency
Set the display background transparency to be Opaque, 5%, 10%,15% and 20%. The
default setting is "Opaque".
Settings/General Settings
P a g e | 60
GVC3200/3202 Administration Guide
Version 1.0.3.69
Site Name
Specifies the site name to be imposed on the video of local video. When joining a
multipoint conference, this site name is displayed in other participants' video.
The default value is null.
Note: Please do not use any special characters in this site name, such as a colon (:),
comma (,), hyphen (-), or underline (_).
Display Position
It is used to configure the site name’s position to be at Upper Left Corner, Upper Right
Corner, Lower Left Corner or Lower Right Corner on the video. The default setting is
"Upper Left Corner".
Display Duration
It is used to configure the duration to display the site name. The options are “Do Not
Display”, “1 Minute”, “5 Minutes”, “10 Minutes” or “Always Display”. The default setting
is "Always Display”.
Font Color
It is used to specify the color in which the site name is displayed. Click on the field and
color selection will be available for the user to choose. The default color is white.
Font Size
It is used to specify the font size for the site name display. The user could select from
the smallest to the largest. The default value is Medium.
Bold
It is used to specify whether the site name is displayed in bold. The default value is No.
Horizontal Offset
Fine-tunes the site name's position left or right on the local video.
Value range: 0%-96%. The default value is 0%.
Vertical Offset
Fine-tunes the site name's position up or down on the local video.
Value range: 0%-96%. The default value is 0%.
Others
Remote control
model
This parameter allows users to selects the remote control model to be used.
Fan Speed
It is used to set the fan speed of the device, the default setting "Normal" means slow
speed and lower noise while "Full Speed" means fast speed and high noise.
Local RTP Port
This parameter defines the local RTP-RTCP port pair used to listen and transmit. It is
the base RTP port for channel 0. When configured, for audio, channel 0 will use this
port_value for RTP and the port_value+1 for its RTCP; channel 1 will use port_value+6
for RTP and port_value+7 for its RTCP. For video, channel 0 will use port_value+2 for
RTP and port_value+3 for its RTCP; channel 1 will use port_value+8 for RTP and
port_value+9 for RTCP. The default value is 5004.
Use Random
Port
When set to "Yes", this parameter will force random generation of both the local SIP
and RTP ports. This is usually necessary when multiple devices are behind the same
full cone NAT. The default setting is "No".
Note:
This parameter must be set to "No" for Direct IP Calling to work.
Disable In-call
DTMF Display
It will enable/disable the device to omit the DTMF digits displaying from the LCD
screen. The default setting is "No".
P a g e | 61
GVC3200/3202 Administration Guide
Version 1.0.3.69
Disable Remote
Control App
Connect
If set to “Yes”, the Remote-Control app can be paired to the GVC3200/GVC3202 via
Bluetooth, but it cannot connect to the GVC3200/GVC3202 to perform any operations.
The default setting is “No”.
Remote Control
Touchpad
Sensitivity
Configure the sensitivity of the remote-control trackpad. Users can select Slow, Normal
or Fast. The default setting is Normal.
Keep-alive
Interval (s)
It is used to specify how often the device will send a Binding Request packet to the SIP
server in order to keep the "ping hole" on the NAT router to open. The default setting
is 20 seconds. The valid range is from 10 to 160.
STUN/TURN
Server
It is used to configure the URI of STUN (Simple Traversal of UDP for NAT) / TURN
(Traversal Using Relays around NAT) server. The device will send STUN Binding
Request packet to the STUN server to learn the public IP address of its network. Only
non-symmetric NAT routers work with STUN. The default setting is
"stun.ipvideotalk.com".
TURN Server
Username
It is used to configure the username for TURN server.
TURN Server
Password
It is used to configure the password for TURN server.
Use NAT IP
It is used to configure the IP address for the Contact header and Connection
Information in the SIP/SDP message. It should ONLY be used if it's required by your
ITSP. The default setting is keep the box blank.
Parameters
Descriptions
Web/SSH Access
Disable SSH
It is used to set if the device will block the SSH port. If it is set to "Yes", the device will
block any SSH access to it. The default setting is "No".
Access Method
It is used to set which protocol will be used to access the device’s Web GUI. It can be
selected from HTTP and HTTPS. The default setting is HTTP.
Port
It is used to set which port will be used to access the device’s Web GUI. By default, if
HTTP is selected, the port number will be 80; if HTTPS is selected, the port number
will be 443.
Admin Password
It is used to set the administrator password for Web GUI. It is case sensitive with a
maximum length of 32 characters. The default password is "admin".
User Password
It is used to set the user password for Web GUI. It is case sensitive with a maximum
length of 32 characters. The default password is "123".
Settings/Security Settings
P a g e | 62
GVC3200/3202 Administration Guide
Version 1.0.3.69
Screen lock
Delete screen
lock password
Allows the administrator to clear the screen lock password without submitting the old
one if it was configured.
Screen lock
password
Allows the administrator to set a password for screen lock. The field supports 6-digit
number.
Confirm screen
lock password
It is used to enter the new screen lock password again to confirm.
SIP
SIP TLS
Certificate
Defines the SSL certificate used for SIP over TLS to access particular websites. The
device supports SIP over TLS encryption, realizing it via the built-in private key and
SSL certificate. The SSL certificate the user specifies for TLS encryption should be
X.509 format.
SIP TLS Private
Key
Defines the SSL private key used for SIP over TLS. The SSL private key the user
specified for TLS encryption should be X.509 format.
SIP TLS Private
Key Password
Defines the SSL private key password used for SIP over TLS.
Minimum TLS
version
Defines the minimum accepted TLS version by the GVC. Options are: 1.0, 1.1 and
1.2.
Maximum TLS
version
Defines the maximum accepted TLS version by the GVC. Options are: 1.0, 1.1 and
1.2.
Trusted CA
Certificates
Used to upload trusted CA certificates. Users could upload up to 6 trusted CA
certificates to be used for application as well as SIP calls when TLS is used.
Import Custom
Certificate
Uploads certificate file from PC using Browse button. The certificate file should be
“.pem”, “.crt”, and “.cer” or “.der” format. The Browse button will turn to “Processing”
and back to “Browse” once the uploading is finished.
Note: Users can also delete uploaded custom certificate by clicking on “Delete”.
Parameters
Descriptions
Complete Upgrade
When set to "Yes", the device will keep the user data and replace all other files.
When set to “No”, the device will compare the firmware file and only replace the
part that has update. The default setting is “No”.
For example: if the device can’t fully boot-up but the user still login web UI, please
enable this feature to recover the system.
Maintenance
Maintenance section lists Upgrade, Recording, Time & Language, Troubleshooting and Reboot.
Maintenance/Upgrade
P a g e | 63
GVC3200/3202 Administration Guide
Version 1.0.3.69
Upload Firmware
File to Update
Manually upload firmware file from PC to the device system directly.
Firmware Upgrade
Mode
It is used to set the upgrading protocol for the device to retrieve firmware file. It can
be selected from TFTP, HTTP and HTTPS. The default setting is HTTPS.
Firmware
HTTP/HTTPS
Username
It is used to type the user name for the HTTP/HTTPS server authentication for
firmware server.
Firmware
HTTP/HTTPS
Password
It is used to type the password for the HTTP/HTTPS server authentication for firmware
server.
Firmware Server
Path
It is used to define the server path for upgrading the firmware. It can be different from
the Config Server Path. Default setting is “fm.grandstream.com/gs”.
Firmware File Prefix
It is used to set the prefix characters for the firmware files. If it is configured, only the
firmware with the matching encrypted prefix will be downloaded and flashed into the
device system. It allows the ITSP to lock firmware updates.
Firmware File
Postfix
It is used to set the post characters for the firmware files. If it is configured, only the
firmware with the matching encrypted postfix will be downloaded and flashed into the
device system. It allows the ITSP to lock firmware updates.
Config
Use Grandstream
GAPS
It’s used to configure the download path and update mode for the configuration file
server. If set to “Yes”, the GVC320x will set the download path of the configuration file
to fm.grandstream.com/gs by default, and use HTTPS protocol to connect to the
server. If set to “No”, users can manually configure the path and update mode to
retrieve the configuration file.
Config Upgrade
Mode
When “Use Grandstream GAPS” is set to “No”, users can use this option to set the
provisioning protocol for the device to retrieve the config file. It can be selected from
TFTP, HTTP and HTTPS. The default setting is HTTPS.
Config HTTP/HTTPS
Username
It is used to type the user name for the HTTP/HTTPS server authentication for config
server.
Config HTTP/HTTPS
Password
It is used to type the password for the HTTP/HTTPS server authentication for config
server.
Config Server Path
When “Use Grandstream GAPS” is set to “No”, users can use this field to define the
server path for provisioning the configuration file. It can be different from the Firmware
Server Path. Default setting is “fm.grandstream.com/gs”.
Config File Prefix
It is used to set the prefix characters for the configuration files. If it is configured, only
the firmware with the matching encrypted prefix will be downloaded and flashed into
the device system.
Config File Postfix
It is used to set the prefix characters for the configuration files. If it is configured, only
the firmware with the matching encrypted postfix will be downloaded and flashed into
the device system.
P a g e | 64
GVC3200/3202 Administration Guide
Version 1.0.3.69
XML Config File
Password
The password for encrypting the XML configuration file using OpenSSL. The
password is to decrypt the XML configuration file if it is encrypted via OpenSSL.
Authenticate Conf
File
It is used to set if the device authenticates the configuration file before applying it. If it
set to "Yes", the configuration file must include value P1 with device’s administration
password. If it is missed or does not match the password, the device will not apply the
configuration in the config file. The default setting is "No".
Download Device
Configuration
It is used to download the device configuration file in text format. The config file
includes all the P value parameters for device's current settings except password for
security purpose.
Upload Device
Configuration
It is used to upload the configuration file to the device.
Always send HTTP
Basic
Authentication
Information
It is used to set if the device includes the credential information in the HTTP/HTTPS
request messages to download the cfg.xml file. If it is set to "Yes ", the credential
information will always be included in the HTTP/HTTPS messages regardless the
server’s challenge. The default setting is "No".
CUST File
GUI customization
file URL
This setting defines the server path for the GUI customization file where the GVC320x
will download it from. Default value is fm.grandstream.com/gs.
GUI customization
file download mode
Select the GUI customization file download mode: “HTTP”, “HTTPS” or “TFTP”.
GUI customization
file HTTP/HTTPS
username
Enter the username to access the HTTP/HTTPS server to download cust file, if
required by the server.
GUI customization
file HTTP/HTTPS
password
Enter the password to access the HTTP/HTTPS server to download cust file, if
required by the server.
Use Configurations
of Config File
Server
If selected, the GVC3200/GVC3202 will download the cust file in the same way as
retrieving configuration file, i.e., same server and downloading mode, etc.
Automatic Upgrade
Automatic Upgrade
Enables automatic upgrade and provisioning. The default setting is "Check Every
Day". If set to "Check Every Day", "Check Every Week" or "Check at a Period Time",
fill in time interval below for upgrade. The shortest time interval is 60 minutes. If set to
"No", only upgrade when reboot the device.
Hour of the Day
(0-23)
Defines the hour of the day (0-23) to check the HTTP/TFTP server for firmware
upgrades or configuration files changes. This option is available when "Automatic
Upgrade” is set to "Check Every Day ". The default setting is “1”.
Firmware Upgrade
and Provisioning
It is used to define the rules for automatic upgrade on the device.
It can be selected from the following:
Always Check at bootup
P a g e | 65
GVC3200/3202 Administration Guide
Version 1.0.3.69
Always Check at bootup, when F/W pre/suffix changes,
Skip the Firmware Check.
The default setting is “Always Check at bootup”.
Auto Reboot to
Upgrade Without
Prompt
It is used to set if the device will pop up a notification message before upgrading new
firmware. If set to "Yes", the device will automatically start upgrading after
downloading the firmware file. Otherwise, users would need to confirm in the prompted
message on the LCD screen to start upgrading process. Default is "Yes".
Advanced Settings
Validate Server
Certificate
It is used to configure whether to validate the server certificate when download the
firmware/config file. If set to "Yes", the device will download the firmware/config file
only from the legitimate server. The default setting is "No".
mDNS Override
Server
It is used to set if the device will broadcast the Multicast DNS (mDNS) message during
booting up to allow itself to be discovered and be configured by the SIP platform. If it
is set to “User Type A’, the device will broadcast the MDNS message “A_grandstream-
cfg.local”; if it is set to “Use Type SRV”, the MDNS message will be
“SRV_grandstream-cfg.local”. The default setting is “Use Type A”.
Allow DHCP option
43 and option 66 to
override server
If DHCP option 43 or DHCP option 66 is turned ON in the LAN, the TFTP server setting
can be overridden. The default setting is "Yes".
3CX Auto Provision
It is used to set if the device will broadcast the SIP SUBSCRIBE message during
booting up to allow itself to be discovered and be configured by the SIP platform. The
default setting is "Yes".
Disable SIP NOTIFY
Authentication
If set to “Yes”, the device will not challenge NOTIFY with 401 authentication. The
default setting is “No”.
Factory Reset
It is used to reset the device to the default factory setting mode. If the “Clear the SD
card” is checked, the SD card storage mounted to the device will be format as well.
Parameters
Descriptions
Enable TR_069
If set to “Yes”, the device will session to Access Control Server (ACS Server). The
default setting is “No”.
ACS URL
The URL for TR-069 Auto-Configuration Servers (ACS).
ACS Username
Access Control Server Username for TR-069.
ACS Password
Access Control Server Password for TR-069.
Enable Periodic
Inform
If set to “Yes”, the device will start sending Inform Requests to the ACS periodically.
The default setting is “No”
For more information about using GUI customization tool, please refer to the following document:
http://www.grandstream.com/tools/gvc320x_gui_customization_guide.pdf
Maintenance/TR-069
P a g e | 66
GVC3200/3202 Administration Guide
Version 1.0.3.69
Periodic Inform
Interval (s)
Sets up the periodic inform interval to send the inform packets to the ACS.
Connection Request
Username
The username for the ACS to connect to the device. It should match the configuration
in the ACS.
Connection Request
Password
The password for the ACS to connect to the device. It should match the configuration
in the ACS.
Connection Request
Port
The port for the request sent from the ACS to the device. It should not be occupied by
other protocol used on the device.
Note: For example, it cannot be “5060” or “5004” which are already used for SIP
protocol.
CPE Cert File
The Cert File for the device to connect to ACS via SSL.
CPE Cert Key
The Cert Key for the device to connect to ACS via SSL.
Maintenance/Recording
Users could find recording files on this web page, download the file to PC to listen to or delete the files. The
recording files can be stored using internal storage or in external SD card/ USB plugged into the
GVC3200/GVC3202. When the recording size exceeds 1.9G, the GVC3200/3202 will create a new file
automatically to continue recording. There will be a prompt to indicate the storage space is insufficient if the
disk storage is full.
Recording Storage Selection
Under GVC3200/GVC3202 web UIMaintenanceRecordingSettings, an option “Save path” is
available for users to select the path to save the recording file. The user can select external SD card or
USB storage device when they are plugged in.
Figure 5: Recording storage selection
Search Recording File
Under GVC3200/GVC3202 web UIMaintenanceRecordingRecording, in the “Search” field, users
could enter a keyword to search for the available recording file.
P a g e | 67
GVC3200/3202 Administration Guide
Version 1.0.3.69
Maintenance/Time & Language
Parameters
Descriptions
Assign NTP
Server Address 1
It is used to define the URL or IP address of the NTP server 1. The device may obtain
the current date and time information from the server. The default setting is
“us.pool.ntp.org”.
Assign NTP
Server Address 2
It is used to define the URL or IP address of the NTP server 2. The default setting is
empty.
Set Date
Manually set the current date for device.
Set Time
Manually se the current time for device.
Time zone
It is used to set the local time zone for the device. It covers the global time zones and
user can selected the specific one from the drop-down list.
Use 24-hour
Format
Check/uncheck to display the time using 24-hour time format or not. For example, in
24-hour format, 13:00 will be displayed instead of 1:00 pm.
The default setting is “Yes”.
DHCP Option 42
Override NTP
Server
It is used to set if the device will allow the DHCP offer overrides the NTP server
address setting. If it set to “Yes”, the DHCP offer with Option 42 will override the
device’s NTP server address setting. The default setting is "Yes".
DHCP Option 2 to
Override Time
Zone Setting
It is used to set if the device will allow the DHCP offer overrides the Time Zone setting.
If it set to “Yes”, the DHCP offer with Option 2 will override the device’s time zone
setting. The default setting is "No".
Figure 6: Search recording file
P a g e | 68
GVC3200/3202 Administration Guide
Version 1.0.3.69
Date Display
Format
It is used to set the format used to display the date. It can be selected from the dropdown list.
Normal (M/DD/YYYY): 1/31/2012
YYYY/MM/DD: 2012/01/31
MM/DD/YYYY: 01/31/2012
DD/MM/YYYY: 31/01/2012
The default setting is MM/DD/YYYY.
Language
Select the language displayed on the LCD from the drop-down menu.
Maintenance/Troubleshooting
Parameters
Descriptions
Logcat
Clear Log
It is used to clear the log files saved in device.
Log Tag
It is used to configure the filter to display the specified process log file.
Log Priority
It is used to select the log priority to display. It can be selected from the following:
Verbose
Debug
Info
Warn
Error
Fatal
Silent (suppress all output)
The default setting is “Verbose”.
Debug
Capture Trace
Press the START button to start capturing a trace, and press STOP to stop the capture
process. The default setting is close.
Trace List
Selects the existing capture file. Press the DELETE button on the right to delete file.
View Trace
Click the “List” button to view the traces, which are listed according to time when the
traces were captured. Click the trace name to download it to PC. The captures files
are saved in FileManagerSD Cardppp file.
Record
Press the START button to start capturing audio data and press STOP to end the
capture process. The default setting is not enabled.
Note: You can record up to 1 minute audio data.
Recording List
Choose the existing audio file. Click the "Delete" button on the right to delete this file.
P a g e | 69
GVC3200/3202 Administration Guide
Version 1.0.3.69
View Recording
Click on the "List" button to view. The captured audio data will be sorted by time. Click
to download the data to the computer for analysis. Note: The audio data file will be
saved under FileManager Internal Storage Recfiles folder. Users can also delete
files under this folder.
Enable Core
Dump Generation
Configures whether to generate and save the core dump file when the program
crashes. The default setting is "No".
Core Dump List
Select the existing core dump file in the drop-down box. Users could lick the "Delete"
button on the right to delete the file.
View Core Dump
Click the "List" button to view all existing core dump files. The files are listed in
chronological order, users could click the file name to download the file to the local
computer.
Syslog
Syslog Server
Address
The URL/IP address for the syslog server.
Syslog Level
Selects the level of logging for syslog. The default setting is "None". There are 4 levels:
DEBUG, INFO, WARNING and ERROR. Syslog messages are sent based on the
following events:
1. Product model/version on boot up (INFO level)
2. NAT related info (INFO level)
3. Sent or received SIP message (DEBUG level)
4. SIP message summary (INFO level)
5. Inbound and outbound calls (INFO level)
6. Registration status change (INFO level)
7. Negotiated codec (INFO level)
8. Ethernet link up (INFO level)
9. SLIC chip exception (WARNING and ERROR levels)
10. Memory exception (ERROR level)
Send SIP Log
If set to “Yes”, the device will send SIP log in the syslog messages. The default setting
is “No”.
H.323 Syslog
Level
Select H.323 syslog level in the dropdown menu. The default setting is “Off”, which
means no H.323 related syslog information in syslog. The users can select syslog
level from 1 to 10, with 10 being the highest level.
Ping
Target Host
Enter the target host and press "Start" to ping the host address. This can be used to
test the reachability of a host in the network and measure the round-trip time for
messages sent from the device to the destination host.
Traceroute
Target Host
Fill in target host or IP address and click START to view details displayed below. This
will output a list of traversed routers and measure transit delays of packets across the
network.
P a g e | 70
GVC3200/3202 Administration Guide
Version 1.0.3.69
Developer Mode
Developer Mode
If turned on, ADB (Android Debug Bridge) function will be enabled on the device. The
default setting is "Disabled". This option is usually used for development purpose
instead of normal usage.
Remote diagnosis
Remote
diagnosis
When users enable this feature, remote debugging and remote Web UI access will
be allowed. The feature will be disabled automatically after 48h.
Maintenance/Reboot
Users could click on “Reboot” to reboot the device, click on “Sleep” to go into sleep mode or click on
“Shutdown” to turn off the device.
Contacts
Contacts/Contacts
Contacts
Users could use contacts page from GVC320x Web UIContactsContacts to manage contacts entries.
Click on “Add” to add a new contact entry manually.
P a g e | 71
GVC3200/3202 Administration Guide
Version 1.0.3.69
Parameters
Descriptions
Name
Specify the name of the contact entry.
Phone
Category
Specify the category of the phone number to enter.
Available options are: Home, Mobile, Work, Fax, Work Fax, Home
Fax, Pager, Other, Callback, Car, Company Switchboard, ISDN,
Main, Other Fax, Radio, Telex, TTY TDD, Work Mobile, Work
Pager, Assistant, MMS
Account
Specify which account will be associated with the contact entry.
It is the account used when dialing this contact.
Available options are: SIP, IPVideoTalk, H.323.
Phone number
Enter the phone number of the contact.
Email
Category
Specify the category of the email to enter.
Available options are: Home, Work, Other, Mobile.
E-mail
Enter the email address of the contact entry.
Figure 7: Add New Contact
Table 3: Contacts Parameters
P a g e | 72
GVC3200/3202 Administration Guide
Version 1.0.3.69
Groups
Specify a group (if available) for the contact entry.
Users can press “New Group” to create a new group.
Parameters
Descriptions
Clear the old list
If it is enabled, the previous contact records will be deleted when a new phonebook
file is loaded into the device. If it is disabled, both the old contacts and new contacts
will be kept in GVC320X.
Replace
Duplicate Entries
If it is enabled, when the phonebook file is imported to the device, the duplicated
entries will be removed. If it is disabled, both the old contacts and new contacts will
be kept in GVC320X.
File Encoding
Select the encoding format for XML contact file.
Available options: UTF-8, GBK, UTF-16, UTF-32, Big5, Big-HKSCS, Shift-JIS,
ISO8859-1, ISO8859-15, Windows-1251, EUC-KR
File Type
Select the file format for phonebook file import. The device supports xml, csv and
vcard format.
Browse
Select the file to import.
Press “More” button to “Import”, “Export” or “Download” contacts entries.
o Import
Figure 8: Import Contacts
Table 4: Import Contacts Parameters
P a g e | 73
GVC3200/3202 Administration Guide
Version 1.0.3.69
o Export
Parameters
Descriptions
File Encoding
Select the encoding format for XML contact file.
Available options: UTF-8, GBK, UTF-16, UTF-32, Big5, Big-HKSCS, Shift-JIS,
ISO8859-1, ISO8859-15, Windows-1251, EUC-KR
File Type
Select the file format for phonebook file import. The device supports xml, csv and
vcard format.
Export
Press “Export” button to export the contacts.
Figure 9: Export Contacts
Table 5: Export Contacts Parameters
o Download
Figure 10: Download Contacts
P a g e | 74
GVC3200/3202 Administration Guide
Version 1.0.3.69
Parameters
Descriptions
Clear the old list
If it is enabled, the previous contact records will be deleted when a new phonebook
file is loaded into the device. If it is disabled, both the old contacts and new contacts
will be kept in GVC320X.
Replace
Duplicate Entries
If it is enabled, when the phonebook file is imported to the device, the duplicated
entries will be removed. If it is disabled, both the old contacts and new contacts will
be kept in GVC320X.
Download Mode
Select the phonebook download mode from TFTP, HTTP or HTTPS.
File Encoding
Select the encoding format for XML contact file.
Available options: UTF-8, GBK, UTF-16, UTF-32, Big5, Big-HKSCS, Shift-JIS,
ISO8859-1, ISO8859-15, Windows-1251, EUC-KR
Download
Interval
Configure the time interval to download XML contact file.
Download Server
Fill in the server URL or IP address to download the XML contact file to the device.
HTTP/HTTPS
Username
Configure the HTTP/HTTPS username for phone book downloading if it’s required
by the server.
HTTP/HTTPS
Password
Configure the HTTP/HTTPS password for phone book downloading if it’s required by
the server.
Download
Press “Download” button to start downloading phonebook immediately.
Table 6: Download Contacts Parameters
Groups
Click on “Add” to add a new group.
P a g e | 75
GVC3200/3202 Administration Guide
Version 1.0.3.69
Parameters
Descriptions
Name
Specify a name for the group.
Group Members
Select members of the group.
Contacts/Schedule
Users could use schedule meetings from GVC320X Web UIContactsSchedule.
Click on “Add” to schedule a new conference.
Figure 11: Add New Group
Table 7: Groups Parameters
P a g e | 76
GVC3200/3202 Administration Guide
Version 1.0.3.69
Parameters
Descriptions
Subject
It is used to set the conference name to identify this conference.
Start Time
It is used to configure the start time of the conference.
End Time
It is used to configure the end time of the conference.
Remind Time
It is used to configure whether to remind users in advanced. A prompt dialog box will
pop up on GVC320X screen 10 minutes before the conference starts.
Conference
preset
It is used to select a camera preset when the scheduled conference starts, the
GVC320X’s camera will be automatically placed to the preset position. Default is “Not
set”.
Repeat
Users could repeat the scheduled conference, to repeat the conference depending on
the chosen option:
One-time event
Figure 12: Schedule
Table 8: Schedule
P a g e | 77
GVC3200/3202 Administration Guide
Version 1.0.3.69
Daily
Every Weekday (Mon-Fri)
Weekly
Monthly (by week)
Monthly (by day)
Yearly
Custom
Members
Click on Change member to select and add participants to the conference.
Contacts/Call History
Users could view Call History GVC320X Web UIContactsCall History.
Call History All shows all calls (outgoing, received, missed).
Figure 13: Call History - All
P a g e | 78
GVC3200/3202 Administration Guide
Version 1.0.3.69
Call History Missed shows only missed calls.
Parameters
Descriptions
Connection Mode
It is used to select which protocol will be used for LDAP searching, LDAP or LDAPS.
Server Address
It is used to configure the URI of the LDAP (Lightweight Directory Access Protocol)
server.
Port
It is used to configure the LDAP server port.
The default LDAP port number is 389.
Base DN
It is used to configure the LDAP search base. This is the location in the directory where
the search is requested to begin.
Example:
dc=grandstream, dc=com
ou=Boston, dc=grandstream, dc=com
User Name
It is used to configure the bind "Username" for querying LDAP servers. Some LDAP
servers allow anonymous binds in which case the setting can be left blank.
Password
It is used to configure the bind "Password" for querying LDAP servers. The field can
be left blank if the LDAP server allows anonymous binds.
LDAP Name
Attributes
It is used to configure the "name" attributes of each record which are returned in the
LDAP search result. This field allows the users to configure multiple space separated
name attributes.
Example:
gn
cn sn description
Figure 14: Call History - Missed
Contacts/LDAP
The users can configure LDAP client under web UIContactsLDAP.
P a g e | 79
GVC3200/3202 Administration Guide
Version 1.0.3.69
LDAP Number
Attributes
It is used to configure the "number" attributes of each record which are returned in the
LDAP search result. This field allows the users to configure multiple space separated
number attributes.
Example:
telephoneNumber
telephoneNumber Mobile
LDAP Mail
Attributes
It is used to configure the "mail" attributes of each record which are returned in the
LDAP search result.
Example:
mail
LDAP Name Filter
It is used to configure the filter used for name lookups.
Examples:
(|(cn=%)(sn=%)) returns all records which has the "cn" or "sn" field starting with the
entered prefix;
(!(sn=%)) returns all the records which do not have the "sn" field starting
with the entered prefix;
(&(cn=%) (telephoneNumber=*)) returns all the records with the "cn" field starting with
the entered prefix and "telephoneNumber" field set.
LDAP Number
Filter
It is used to configure the filter used for number lookups.
Examples:
(|(telephoneNumber=%)(Mobile=%) returns all records which has the
"telephoneNumber" or "Mobile" field starting with the entered prefix;
(&(telephoneNumber=%) (cn=*)) returns all the records with the "telephoneNumber"
field starting with the entered prefix and "cn" field set.
LDAP Mail Filter
It is used to configure the filter used for mail lookups.
Example: (mail=%)
LDAP Displaying
Name Attributes
It is used to configure the entry information to be shown on phone's LCD. Up to 3 fields
can be displayed.
Example:
%cn %sn %telephoneNumber
Max Hits
It is used to configure the maximum number of results to be returned by the LDAP
server. If set to 0, server will return all search results. The default setting is 50.
Search Timeout
(ms)
It is used to configure the interval (in seconds) for the server to process the request
and client waits for server to return. The default setting is 4000 seconds.
LDAP Lookup
When Dialing
It is used to set if allow the phone system to do the LDAP number searching when
making outgoing calls. The default setting is "No".
Search LDAP For
Incoming Call
It is used to set if allow the phone system to do LDAP number searching for incoming
calls. The default setting is "No".
P a g e | 80
GVC3200/3202 Administration Guide
Version 1.0.3.69
Contacts/BroadSoft
Parameters
Descriptions
XSI
Authentication
Type
Defines the authentication type in way of login or use SIP. If set to "Login
Credentials", please fill in Username and Password in the following options; if set
to "SIP Credentials", please fill in Username, User ID, and Password. The default
setting is "SIP Credentials".
Server
Configures the BroadWorks Xsi server URI. If the server uses HTTPS, please
add the header “HTTPS” ahead of the Server URI. For instance,
“https://SERVER_URI”.
Port
Configures the BroadWorks Xsi server port. The default port is 80. If the server
uses HTTPS, set to 443.
Action path
Customizes domain name for XSI request. If blank, XSI requests will be sent to
configured XSI server URL (for instance: https://SERVER_URI). If specified,
configured action path will be added to configured XSI server. (for instance:
https://SERVER_URI/ACTION_PATH”.
BroadWorks User
ID
Determines the User ID for Broadsoft XSI server.
SIP Authentication
ID
Determines username for Broadsoft XSI server when Authentication Type is set
to “SIP Credentials”.
SIP Authentication
Password
Determines password for Broadsoft XSI server when Authentication Type is set
to “SIP Credentials”.
Login Password
Specifies the password for the BroadWorks XSI query when Authentication Type
is set to “Login Credentials”.
Network Directories
Group Directory
Enables/disables the BroadWorks Xsi Group Directory features on the phone.
The name filed is used to name the directory. If it keeps blank, the phone system
will use the default name “Group” for it.
Enterprise
Directory
Enables/disables the BroadWorks Xsi Enterprise Directory features on the
phone. The name filed is used to name the directory. If it keeps blank, the phone
system will use the default name “Enterprise” for it.
Group Common
Enables/disables the BroadWorks Xsi Group Common features on the phone.
The name filed is used to name the directory. If it keeps blank, the phone system
will use the default name “Group Common” for it.
Enterprise
Common
Enables/disables the BroadWorks XSI Enterprise Common features on the
phone. The name filed is used to name the directory. If it keeps blank, the phone
system will use the default name “Enterprise Common” for it.
P a g e | 81
GVC3200/3202 Administration Guide
Version 1.0.3.69
Personal Directory
Enables/disables the BroadWorks Xsi Personal Directory features on the phone.
The name filed is used to name the directory. If it keeps blank, the phone system
will use the default name “Personal Directory” for it.
Missed Call Log
Enables/disables the BroadWorks Xsi Missed Call Log features on the phone.
The name filed is used to name the directory. If it keeps blank, the phone system
will use the default name “Missed” for it.
Placed Call Log
Enables/disables the BroadWorks Xsi Placed Call Log features on the phone.
The name filed used to name the directory. If it keeps blank, the phone system
will use the default name “Outgoing” for it.
Received Call Log
Enables/disables the BroadWorks Xsi Received Call Log features on the phone.
The name filed used to name the directory. If it keeps blank, the phone system
will use the default name “Incoming” for it.
Others
Broadsoft
Directory & Call
Logs Update
Interval (s)
Specifies how often the phone system sends HTTP/HTTPS query to the
BroadWorks Xsp server to update the BroadWorks Call History. The default
setting is 1800 seconds.
Broadsoft
Directory Hits
Determines how many entry results will be showed in each query. If it is
configured, the phone system will add the header to the HTTP query. The valid
range is from 1 to 1000.
The default setting is blank, which means to use the server's default value.
Broadsoft
Directory Order
Configures the BS contact order on the LCD. The order of contact categories on
the Web GUI from top to bottom is same as the order from left to right on the BS
contact app.
Select one item and click the Up/Down arrow to adjust the order.
Device Control
Video Control
Users could add preset and manipulate PTZ control on this page.
Move the cursor to one configured preset to preview preset.
Click one preset to apply the preset.
Click the un-configured preset, and adjust via the PTZ control panel on the right, then save the
configurations.
P a g e | 82
GVC3200/3202 Administration Guide
Version 1.0.3.69
Parameters
Descriptions
Ringtone Volume
Users can slide left or right to adjust ringtone volume.
Media Volume
Users can slide left or right to adjust media volume.
Device Ringtone
Select device ringtone from the dropdown list.
Notification
Ringtone
Select device notification ringtone from the dropdown list.
Audio Device
Select the audio device that the GVC3200/GVC3202 will use for audio input and
output during call or playing media. The options are “Auto”, “Bluetooth”, “USB” and
“HDMI”.
Auto
GVC3200/GVC3202 will automatically detect whether any USB, Bluetooth or
HDMI devices are connected. If only one of them is connected, it will be used as
the audio device. If two or three are connected, the priority is
“Bluetooth”>”USB”>”HDMI”.
Bluetooth
The Bluetooth audio device will be used for audio input and output.
USB
Figure 15: GVC3200/GVC3202 Web UI - Video Control
Audio Control
P a g e | 83
GVC3200/3202 Administration Guide
Version 1.0.3.69
The USB audio device will be used for audio input and output.
HDMI
The audio input comes from the built-in MIC in GVC3200/GVC3202 and the audio
output comes from HDMI.
Built-in Speaker The audio output comes from the built-in speaker in GVC3210
and the audio input comes from device with priority “Bluetooth””USB””HDMI”-
”Gooseneck Mic””Built-in Mic”.
Gooseneck Mic
The audio input comes from the connected Gooseneck MIC and the audio output
comes from device with priority “Bluetooth”>”USB”>”HDMI”>”Built-in speaker”.
LINE IN/OUT
Users can connect the GVC320x to a Line in/out cable through USB port, and
connect the Line in device/Line out device to the cable, in order to use other
devices as the audio input/output devices.
The default setting is "Auto".
USB External
Sound Card
gain(dB)
TX gain(dB): The volume that GVC320x sends to other remote parties will be
adjusted.
RX gain(dB): The volume that GVC320x receives from other remote parties will be
adjusted.
Call Progress
Tones:
Ring Back Tone
Busy Tone
Reorder Tone
Confirmation
Tone
Call-waiting Tone
Using these settings, users can configure ring or tone frequencies based on
parameters from the local telecom provider. By default, they are set to the North
American standard.
Frequencies should be configured with known values to avoid uncomfortable high
pitch sounds.
Syntax: f1=val, f2=val [,c=on1/off1[-on2/off2[-on3/off3]]];
(Frequencies are in Hz and cadence on and off are in 10ms)
ON is the period of ringing ("On time" in ‘ms’) while OFF is the period of silence. In
order to set a continuous ring, OFF should be zero. Otherwise, it will ring ON ms and
a pause of OFF ms and then repeat the pattern. Up to three cadences are supported.
Ring Back Tone:
Users can configure ring back tone which is the tone the caller will hear before the
callee answers the call. The default value: f1=440@-19,f2=480@-19,c=2000/4000;
Busy Tone:
Users can configure busy tone which will be heard if the callee is busy or on DND.
The default value: f1=480@-24,f2=620@-24,c=500/500;
Reorder Tone:
Users can configure reorder tone which will be heard when the call fails to be
established such as wrong account number is dialed, or the call is timed out. The
default value: f1=480@-24,f2=620@-24,c=250/250;
P a g e | 84
GVC3200/3202 Administration Guide
Version 1.0.3.69
Confirmation Tone:
Users can configure confirmation tone which will be heard when the callee enables
call recording function or when the SIP account fails to register. The default value:
f1=350@-11,f2=440@-11,c=100/100-100/100-100/100.
Call Waiting Tone:
Users can configure call waiting tone when there is another incoming call during the
call. The default value: f1=440@-13,c=300/2000-300/2000-0/0.
Call-Waiting Tone
Gain
This configures the call-waiting tone gain. By default, they are set to the North
American standard. Users could select "Low", "Medium" or "High". The default setting
is "Low".
Ring Cadence
Configure the default ring cadence for the ring back tone. The default setting is
c=2000/4000;
Parameters
Descriptions
Account
It lists the accounts available on device.
Number
It displays the SIP User ID of the account (if applicable).
SIP Server
It displays the SIP server address for the account (applicable to SIP account only).
Status
It shows the registration status of the account: Registered or Unregistered.
Status
The Status page lists Account Status, Peripheral Status, Network Status, System Info and Remote Control
status. Please also refer to chapter Status in GVC3200/GVC3202 LCD SETTINGS.
Status/Account Status
Status/Peripheral Status
Connection status for each interface is displayed with different icons here. The icon in green indicates
“Connected” and the icon in grey means “Not Connected”.
Figure 16: GVC3200 Web UI StatusPeripheral Status
P a g e | 85
GVC3200/3202 Administration Guide
Version 1.0.3.69
Parameters
Descriptions
MAC Address
This is the global unique ID of device.
Address Type
Displays how the device obtains IP address. It could be DHCP, Static IP or PPPoE.
IP Address
IP Address obtained or configured on the device.
Subnet Mask
Subnet mask obtained or configured on the device.
Gateway
The gateway address obtained or configured on the device.
DNS Server 1
DNS Server 1 obtained or configured on the device.
DNS Server 2
DNS Server 2 obtained or configured on the device.
NAT Type
The type of NAT connection used by the device.
Parameters
Descriptions
Product Model
Device model: GVC3200 or GVC3202.
Hardware Version
Device hardware version.
Part Number
Device Part Number (PN).
System Version
Device system version. This is the firmware version on the device. When upgrading
firmware, this is the version number to refer to.
Recovery Version
Device recovery version.
Boot Version
Device boot version.
Kernel Version
Device kernel version.
Codec System
Version
Device codec system version.
Codec Boot
Version
Device codec boot version.
Status/Network Status
Figure 17: GVC3202 Web UI StatusPeripheral Status
Status/System Info
P a g e | 86
GVC3200/3202 Administration Guide
Version 1.0.3.69
Codec Kernel
Version
Device codec kernel version.
ISP Version
ISP version.
Android™
Version
Device Android™ version. Currently it’s 4.4.2.
System Up Time
Device system up time since the last reboot.
Status/Remote Control
Parameters
Descriptions
Hardware Version
The remote control hardware version.
Software Version
The remote control software version.
Touchpad
Version
The remote control touchpad version.
Remote Control
Battery
The remote control battery status.
--------------------------------------------------------------------------------------------------------------------------------------------
Note:
The remote-control status is displayed only when the remote control is paired and connected to the
GVC3200/GVC3202. Otherwise, it will be shows as “Unknown”.
--------------------------------------------------------------------------------------------------------------------------------------------
P a g e | 87
GVC3200/3202 Administration Guide
Version 1.0.3.69
FIRMWARE UPDATE
GVC3200/GVC3202 supports software upgrade via the following methods:
Manually upload firmware file to upgrade (for applicable firmware versions only).
Upgrade via TFTP firmware server
Upgrade via HTTP/HTTPS firmware server
--------------------------------------------------------------------------------------------------------------------------------------------
Note:
1. Please do not power cycle the device during firmware upgrading process. This might corrupt firmware
image, and cause the unit to malfunction. Refer to [RESCUE MODE] to recover the unit.
2. Please make sure the firmware file in the firmware server is unzipped and the firmware file name is
correct. Firmware file name other than the provided default file name might cause firmware upgrading
failure.
3. By default, firmware server path is set to “fm.grandstream.com/gs” using HTTPS protocol.
4. Please go to Grandstream website www.grandstream.com/support/firmware for the release note and
latest firmware information.
--------------------------------------------------------------------------------------------------------------------------------------------
No Local TFTP/HTTP Servers
Service providers should maintain their own firmware upgrade servers. For users who do not have a
TFTP/HTTP/HTTPS server, some free Windows version TFTP servers are available for download from:
http://www.solarwinds.com/products/freetools/free_tftp_server.aspx
http://tftpd32.jounin.net/
Please check our website at http://www.grandstream.com/support/firmware for latest firmware.
Upgrade GVC3200/GVC3202 via TFTP Server
Here is the instruction to upgrade GVC3200/GVC3202 via TFTP server:
1. Unzip the firmware files and put all of them in the root directory of the TFTP server.
2. Connect the PC running the TFTP server and the GVC3200/GVC3202 device to the same LAN
segment.
3. Launch the TFTP server and go to the File menuConfigureSecurity to change the TFTP server's
default setting from "Receive Only" to "Transmit Only" for the firmware upgrade. (This step may be
different depending on the TFTP server software you are using).
4. Start the TFTP server.
P a g e | 88
GVC3200/3202 Administration Guide
Version 1.0.3.69
5. On the GVC3200/GVC3202 web UIMaintenanceUpgrade page, configure TFTP as the “Firmware
upgrade mode” and enter the IP address of the PC in “Firmware server path” field.
Figure 18: Configure Firmware Server Path
6. Save and apply the change. Then reboot the device.
Please note end users can also choose to download a free HTTP server from http://httpd.apache.org/ or
use Microsoft IIS web server.
Provisioning and Configuration File Download
Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File
(binary or XML) through TFTP or HTTP/HTTPS. The "Config Server Path" is the TFTP, HTTP or HTTPS
server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format.
The "Config Server Path" can be the same or different from the "Firmware Server Path". A configuration
parameter is associated with each particular field on the web configuration page. A parameter consists of a
Capital letter P and 2 to 4-digit numeric numbers. i.e., P2 is associated with the “Admin Password” in the
Web GUIMaintenanceWeb/SSH Access page. For a detailed parameter list, please refer to the
corresponding firmware release configuration template in the following link:
http://www.grandstream.com/support/tools
When the GVC3200/GVC3202 boots up, it will issue TFTP or HTTP request to download a configuration
XML file named "cfgxxxxxxxxxxxx" followed by "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC
address of the device, i.e., "cfg000b820102ab" or "cfg000b820102ab.xml". If downloading
"cfgxxxxxxxxxxxx.xml" file is not successful, the provision program will download a generic cfg.xml file. The
configuration file name should be in lower case letters.
P a g e | 89
GVC3200/3202 Administration Guide
Version 1.0.3.69
For more details on XML provisioning, please refer to the following document:
http://www.grandstream.com/sites/default/files/Resources/gs_provisioning_guide.pdf
Users could find XML configuration file generator tool and user guide in the following web page. Please use
the XML configuration file generator to generate the XML configuration file for your devices’ provisioning.
http://www.grandstream.com/support/tools
Remote Control Upgrade
The GVC3200/GVC3202 remote control firmware is embedded with GVC3200/GVC3202 firmware. When
GVC3200/GVC3202 detects a new firmware version for the connected Bluetooth remote control, a prompt
box will pop up on screen to remind users whether to upgrade the remote control. Tap on OK to upgrade,
or tap on CANCEL to reject.
Users could also check remote control firmware update manually in LCD
menuSettingsStatusRemote Control and click "Check for Updates". If there is a new version, follow
the prompts on the screen to download remote control update and upgrade. Network connection and
remote control connection will be temporarily lost during remote control upgrade. Both connections will be
restored automatically once upgrading is done.
--------------------------------------------------------------------------------------------------------------------------------------------
Note:
Please do not unplug GVC3200/GVC3202 power supply or remove remote control battery during
remote control upgrading process. Otherwise, the upgrading process will be interrupted and
upgrading will fail.
--------------------------------------------------------------------------------------------------------------------------------------------
P a g e | 90
GVC3200/3202 Administration Guide
Version 1.0.3.69
RESCUE MODE
When users power cycle the GVC3200/3202 device during upgrading process, the device can be recovered
by the “Rescue Mode”.
a. The Rescue Mode will be triggered on next rebooting when users power cycle the GVC3200/3202
device during upgrading process as the figure shows below:
Figure 19: Rescue Mode
b. When the GVC320x device goes into the Rescue Mode, users should see the figure below. If the
network is connected, the device will continue to download and upgrade the firmware automatically.
Figure 20: Rescue Mode - Network connected
c. If the network is not connected, users can use the mouse to select “SD Card” or “Manual” to recover
the device.
P a g e | 91
GVC3200/3202 Administration Guide
Version 1.0.3.69
Figure 21: Rescue Mode - Network disconnected
1. Select “SD Card”.
Users could insert SD card with GVC32XX_rescue.bin firmware file to upgrade the GVC320x
device. The device will be upgraded automatically via SD card.
2. Select “Manual”.
Please make sure that the Ethernet cable is plugged into the GVC320x device, and users
need to configure the Internet Settings in the device to upgrade the GVC320x device.
Figure 22: Rescue Mode – Manual
3. Select “Reboot”.
If users select “Reboot” option, the GVC320x device will enter “Rescue Mode” again.
P a g e | 92
GVC3200/3202 Administration Guide
Version 1.0.3.69
FACTORY RESET
Users could reset GVC3200/GVC3202 to factory settings via the following ways:
Reset via LCD menu
Reset via GVC3200/GVC3202 web UI
Reset via the reset pin hole on the back panel of GVC3200/GVC3202.
Factory reset will delete configuration information and syslog information.
--------------------------------------------------------------------------------------------------------------------------------------------
Warning:
1. Factory reset will erase all GVC3200/GVC3202 configuration information. Please back up all settings
or print useful information before making the following operations. If users lose all parameters or records,
Grandstream will not take responsibility for the damage or loss.
2. After factory reset, the remote control will not be paired to GVC3200/GVC3202 anymore. Please go to
GVC3200/GVC3202 LCD settingsNetworkBluetooth, select the menu button on the upper right and
click "Search New Devices". GVC3200/GVC3202 remote control “GS-RCU” followed by the last 4 digits
of the remote control’s MAC address will show in the available device list. Select it to start pairing
process on GVC3200/GVC3202, immediately followed by pressing OK+5 keys on the remote control
at the same time. The remote control will be paired and connected to GVC3200/GVC3202 again.
--------------------------------------------------------------------------------------------------------------------------------------------
Reset via LCD Menu
Go to GVC3200/GVC3202 LCD idle screenSettingsMaintenanceFactory Reset, click on the "Reset"
button to bring up the prompt box as shown below. Click "OK" to reboot the device and restore factory
settings.
Figure 23: Factory Reset via LCD
P a g e | 93
GVC3200/3202 Administration Guide
Version 1.0.3.69
Reset via Web UI
1. Go to GVC3200/GVC3202 Web GUIUpgrade and the "Factory Reset" option is on the bottom of the
page.
Figure 24: Web UI - Factory Reset
2. Click the "Reset" button to bring up the prompt box as shown below. Click "OK" to reboot the device,
and restore factory settings.
Figure 25: Web UI - Factory Reset Confirmation
If “Clear the SD card” is selected, the user’s files such as pictures and music files that are previously saved
in the GVC3200/GVC3202 internal SD card will be also removed after factory reset.
Reset via Reset Pin Hole
There is a Reset pin hole on the back panel of GVC3200/GVC3202. To reset the device, use a small pin to
hold against the Reset pin hole for more than 10 seconds to restore to factory settings.
P a g e | 94
GVC3200/3202 Administration Guide
Version 1.0.3.69
EXPERIENCING THE GVC3200/GVC3202
Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware
releases, additional features, FAQs, documentation and news on new products.
We encourage you to browse our product related documentation, FAQs and User and Developer Forum for
answers to your general questions. If you have purchased our products through a Grandstream Certified
Partner or Reseller, please contact them directly for immediate support.
Our technical support staff is trained and ready to answer all of your questions. Contact a technical support
member or submit a trouble ticket online to receive in-depth support.
Thank you again for purchasing Grandstream Video Conferencing System, it will be sure to bring
convenience and color to both your business and personal life.
--------------------------------------------------------------------------------------------------------------------------------------------
* Android is a trademark of Google Inc.
HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
--------------------------------------------------------------------------------------------------------------------------------------------
P a g e | 95
Loading...