Grandstream GVC3200, GVC3202 Administration Guide
Grandstream Networks, Inc.
GVC3200/GVC3202
Video Conference System for AndroidTM
Administration Guide
GVC3200/3202 Administration Guide
Version 1.0.3.69
COPYRIGHT
©2021 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.
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FCC Caution
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, it is restricted to indoor
environment. The band from 5600-5650MHz will be disabled by the software during the manufacturing and
cannot be changed by the end user. This device meets all the other requirements specified in Part 15E,
Section 15.407 of the FCC Rules.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
CE Authentication
Hereby, Grandstream Networks, Inc. declares that the radio equipment GVC3200 and GVC3202 are in
compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
http://www.grandstream.com/support/resources/
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GNU GPL INFORMATION
GVC3200/GVC3202 firmware contains third-party software licensed under the GNU General Public License
(GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General
Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:
http://www.grandstream.com/sites/default/files/Resources/gvc32xx-gpl.tar.gz
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Table of Contents
DOCUMENT PURPOSE ............................................................................................... 11
CHANGE LOG .............................................................................................................. 12
Firmware Version 1.0.3.69 ................................................................................................................... 12
Firmware Version 1.0.3.64 ................................................................................................................... 12
Firmware Version 1.0.3.62 ................................................................................................................... 12
Firmware Version 1.0.3.51 ................................................................................................................... 12
Firmware Version 1.0.3.49 ................................................................................................................... 12
Firmware Version 1.0.3.46 ................................................................................................................... 12
Firmware Version 1.0.3.45 ................................................................................................................... 12
Firmware Version 1.0.3.38 ................................................................................................................... 12
Firmware Version 1.0.3.24 ................................................................................................................... 13
Firmware Version 1.0.3.16 ................................................................................................................... 13
Firmware Version 1.0.3.8 ..................................................................................................................... 13
Firmware Version 1.0.1.74 ................................................................................................................... 13
Firmware Version 1.0.1.65 ................................................................................................................... 13
Firmware Version 1.0.1.58 ................................................................................................................... 14
Firmware Version 1.0.1.48 ................................................................................................................... 14
Firmware Version 1.0.1.5 ..................................................................................................................... 14
WELCOME ................................................................................................................... 15
PRODUCT OVERVIEW ................................................................................................ 16
Safety Compliances ............................................................................................................................. 18
Warranty ............................................................................................................................................... 18
GVC3200/GVC3202 LCD SETTINGS ........................................................................... 19
Accounts .............................................................................................................................................. 19
General ......................................................................................................................................... 19
Codec ........................................................................................................................................... 20
Call ................................................................................................................................................ 21
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System ................................................................................................................................................. 21
Language & Input ......................................................................................................................... 21
Date & Time .................................................................................................................................. 21
Power Manager ............................................................................................................................ 22
Site Name ..................................................................................................................................... 22
Storage ......................................................................................................................................... 22
Apps .............................................................................................................................................. 23
Accounts ....................................................................................................................................... 23
Web Access .................................................................................................................................. 24
Security ......................................................................................................................................... 24
Maintenance ........................................................................................................................................ 25
Upgrade ........................................................................................................................................ 25
Troubleshooting ............................................................................................................................ 25
Factory Reset ............................................................................................................................... 25
Reboot .......................................................................................................................................... 26
Network ................................................................................................................................................ 26
Bluetooth ....................................................................................................................................... 26
Ethernet ........................................................................................................................................ 26
IPv4 Settings ................................................................................................................................. 26
IPv6 Settings ................................................................................................................................. 27
Wi-Fi (GVC3200 Only) .................................................................................................................. 27
Proxy ............................................................................................................................................. 27
VPN............................................................................................................................................... 28
VLAN ............................................................................................................................................ 28
LLDP ............................................................................................................................................. 28
802.1X .......................................................................................................................................... 29
Audio .................................................................................................................................................... 29
Volume .......................................................................................................................................... 29
Ringtone ....................................................................................................................................... 29
Audio Priority ................................................................................................................................ 30
Video .................................................................................................................................................... 30
Peripheral ............................................................................................................................................. 31
HDMI Settings ............................................................................................................................... 31
Camera ......................................................................................................................................... 31
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Device Manager ............................................................................................................................ 32
VGA IN .......................................................................................................................................... 32
Status ................................................................................................................................................... 32
Account ......................................................................................................................................... 32
Peripheral ..................................................................................................................................... 33
Network ......................................................................................................................................... 33
System .......................................................................................................................................... 34
Remote Control ............................................................................................................................. 34
GVC3200/GVC3202 WEB GUI SETTINGS .................................................................. 35
Accessing GVC3200/GVC3202 Web GUI ........................................................................................... 35
Saving Changes ................................................................................................................................... 36
Definitions ............................................................................................................................................ 36
Toolbar ................................................................................................................................................. 37
Settings ................................................................................................................................................ 38
Settings/SIP/General .................................................................................................................... 38
Settings/SIP/Network .................................................................................................................... 39
Settings/SIP/SIP ........................................................................................................................... 40
Settings/SIP/Codec....................................................................................................................... 44
Settings/SIP/Call ........................................................................................................................... 48
Settings/IPVideoTalk/General ....................................................................................................... 51
Settings/IPVideoTalk/Call ............................................................................................................. 52
Settings/BlueJeans/General ......................................................................................................... 52
Settings/BlueJeans/Codec ........................................................................................................... 52
Settings/BlueJeans/Call ................................................................................................................ 52
Settings/H.323/General ................................................................................................................ 52
Settings/H.323/Codec ................................................................................................................... 53
Settings/H.323/Call ....................................................................................................................... 54
Settings/Network Settings ............................................................................................................ 55
Settings/Peripheral ....................................................................................................................... 58
Settings/Call Features .................................................................................................................. 59
Settings/General Settings ............................................................................................................. 60
Settings/Security Settings ............................................................................................................. 62
Maintenance ........................................................................................................................................ 63
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Maintenance/Upgrade .................................................................................................................. 63
Maintenance/TR-069 .................................................................................................................... 66
Maintenance/Recording ................................................................................................................ 67
Maintenance/Time & Language .................................................................................................... 68
Maintenance/Troubleshooting ...................................................................................................... 69
Maintenance/Reboot..................................................................................................................... 71
Contacts ............................................................................................................................................... 71
Contacts/Contacts ........................................................................................................................ 71
Contacts/Schedule........................................................................................................................ 76
Contacts/Call History .................................................................................................................... 78
Contacts/LDAP ............................................................................................................................. 79
Contacts/BroadSoft....................................................................................................................... 81
Device Control ..................................................................................................................................... 82
Video Control ................................................................................................................................ 82
Audio Control ................................................................................................................................ 83
Status ................................................................................................................................................... 85
Status/Account Status .................................................................................................................. 85
Status/Peripheral Status ............................................................................................................... 85
Status/Network Status .................................................................................................................. 86
Status/System Info ........................................................................................................................ 86
Status/Remote Control ................................................................................................................. 87
FIRMWARE UPDATE ................................................................................................... 88
No Local TFTP/HTTP Servers ............................................................................................................. 88
Upgrade GVC3200/GVC3202 via TFTP Server .................................................................................. 88
Provisioning and Configuration File Download .................................................................................... 89
Remote Control Upgrade ..................................................................................................................... 90
RESCUE MODE ........................................................................................................... 91
FACTORY RESET ........................................................................................................ 93
Reset via LCD Menu ............................................................................................................................ 93
Reset via Web UI ................................................................................................................................. 94
Reset via Reset Pin Hole ..................................................................................................................... 94
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EXPERIENCING THE GVC3200/GVC3202 .................................................................. 95
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Table of Tables
Table 1: GVC3200/GVC3202 Technical Specifications............................................................................... 16
Table 2: GVC3200/GVC3202 Web Access ................................................................................................. 36
Table 3: Contacts Parameters ..................................................................................................................... 72
Table 4: Import Contacts Parameters ......................................................................................................... 73
Table 5: Export Contacts Parameters ......................................................................................................... 74
Table 6: Download Contacts Parameters .................................................................................................... 75
Table 7: Groups Parameters ....................................................................................................................... 76
Table 8: Schedule ........................................................................................................................................ 77
Table of Figures
Figure 1: GVC3200/GVC3202 Settings Screen .......................................................................................... 19
Figure 2: GVC3200/GVC3202 Web GUI - Login ........................................................................................ 35
Figure 3: Web UI Tool Bar ........................................................................................................................... 37
Figure 4: Web UI Virtual Remote Control.................................................................................................... 37
Figure 5: Recording storage selection ........................................................................................................ 67
Figure 6: Search recording file .................................................................................................................... 68
Figure 7: Add New Contact ......................................................................................................................... 72
Figure 8: Import Contacts ............................................................................................................................ 73
Figure 9: Export Contacts ........................................................................................................................... 74
Figure 10: Download Contacts .................................................................................................................... 74
Figure 11: Add New Group .......................................................................................................................... 76
Figure 12: Schedule .................................................................................................................................... 77
Figure 13: Call History - All .......................................................................................................................... 78
Figure 14: Call History - Missed .................................................................................................................. 79
Figure 15: GVC3200/GVC3202 Web UI - Video Control ............................................................................ 83
Figure 16: GVC3200 Web UI StatusPeripheral Status............................................................................ 85
Figure 17: GVC3202 Web UI StatusPeripheral Status............................................................................ 86
Figure 18: Configure Firmware Server Path ............................................................................................... 89
Figure 19: Rescue Mode ............................................................................................................................. 91
Figure 20: Rescue Mode - Network connected........................................................................................... 91
Figure 21: Rescue Mode - Network disconnected ...................................................................................... 92
Figure 22: Rescue Mode – Manual ............................................................................................................. 92
Figure 23: Factory Reset via LCD ............................................................................................................... 93
Figure 24: Web UI - Factory Reset ............................................................................................................. 94
Figure 25: Web UI - Factory Reset Confirmation ........................................................................................ 94
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DOCUMENT PURPOSE
This document describes how to configure the GVC3200/GVC3202 via the device LCD menu and web UI
menu to fully manipulate the supported features. The intended audiences of this document are device
administrators.
To learn the basic functions of the GVC3200/GVC3202, please visit http://www.grandstream.com/support
to download the latest "GVC3200/GVC3202 User Guide".
This guide covers following topics:
Product Overview
GVC3200/GVC3202 LCD Settings
GVC3200/GVC3202 Web GUI Settings
Firmware Update
Rescue Mode
Factory Reset
Experiencing the GVC3200/GVC3202
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CHANGE LOG
This section documents significant changes from previous versions of the GVC3200/GVC3202 user
manuals. Only major new features or major document updates are listed here. Minor updates for corrections
or editing are not documented here.
Firmware Version 1.0.3.69
Added Line in/out audio priority in GVC320x “Audio Priority” menu. [Device Control]
Added “Remote Diagnosis” module on GVC320x Web UI. [Maintenance/Troubleshooting]
Add configuration of “Minimum TLS Version” and “Maximum TLS Version” on GVC320x’s Web UI.
[Settings/Security Settings]
Firmware Version 1.0.3.64
No major changes.
Firmware Version 1.0.3.62
Added support to upload server customer certificate file on GVC320x. [Import Custom Certificate]
Added common Layout mode configuration on GVC320X’s WEB GUI.
[Settings/SIP/Call][Settings/IPVideoTalk/Call][Settings/BlueJeans/Call][Settings/H.323/Call]
Added Broadsoft XSI Contacts and Call History. [Contacts/BroadSoft]
Supported new remote control for GVC3200 2.3A+ and GVC3202 1.1A. [Settings/General Settings]
Added remote control model option. [Settings/General Settings].
Firmware Version 1.0.3.51
Added “Record” feature on the Troubleshooting Menu. [Record]
Firmware Version 1.0.3.49
No major changes.
Firmware Version 1.0.3.46
Optimized OPUS codec upstream performance.
Firmware Version 1.0.3.45
Added TR-069 feature in GVC320x, and added the configuration page on the Web UI. [TR-069]
Firmware Version 1.0.3.38
Added DND forwarding feature for SIP calls [Enable DND forward]
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Added an option to select G722.1c as preferred vocoder for the account to use during the call.
[Preferred Vocoder]
Added support for carrying BFCP media information in initial INVITE packet [INVITE with media info]
Firmware Version 1.0.3.24
No major changes.
Firmware Version 1.0.3.16
Added option to adjust USB External Sound Card TX and RX gain on GVC320x WebUI. [USB External
Sound Card gain(dB)]
Added coredump related settings to view, edit and download coredump file. [Debug]
Added option “Enable Presentation Automatically When HDMI/VGA plugged” to switch presentation
mode automatically. [Enable Presentation Automatically When HDMI/VGA Plugged]
Firmware Version 1.0.3.8
Added IPv6 support. [Ethernet]
Added recording storage selection under web UIMaintenanceRecordingSettings. [Recording
Storage Selection]
Added recording search function under web UIMaintenanceRecording. [Search Recording File]
Added conference preset settings for schedule. [Contacts/Schedule]
Added option “Auto mute on entry”. [Auto mute on entry]
Added DHCP Option 132 and DHCP option 133 support. [DHCP VLAN override]
Added Video packetization mode for SIP account and BlueJeans account. [Packetization-mode]
Added GUI customization settings for using CUST file. [CUST File]
Added option “Use Grandstream GAPS” for config file downloading. [Config]
Added option “Validate Certification Chain” under web UISettingsSIP [Validate Certification Chain]
Added support for users to upload trusted CA certificate. [Trusted CA Certificates]
Added option “HDMI2 out resolution” in web UISettingsPeripheral. [HDMI Settings]
Firmware Version 1.0.1.74
Updated size limitation of each recording file size from 1G to 1.9G. [Maintenance/Recording]
Updated Grandstream GAPS system to provision default configuration on local GVC3200/GVC3202
device [Maintenance/Upgrade] [Upgrade] [FIRMWARE UPDATE]
Firmware Version 1.0.1.65
Added IPVideoTalk account settings. [Settings/IPVideoTalk/General] [Settings/IPVideoTalk/Call]
Added screen lock password options under web UI to set, edit and delete screen lock password.
[Settings/Security Settings]
Added options “H.264 payload type”, “H.264 image size”, “Video bit rate” and “Video frame rate” for
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H.323 account. [Settings/H.323/Codec]
Added ability to choose any configured preset as initial preset in the drop-down menu in addition to
“Default” and “Latest Position”. [Camera]
Added H.460.18/19 support for H.323 so that H.323 account on GVC3200/GVC3202 can make IP
calling through public Internet. [Settings/H.323/General]
Firmware Version 1.0.1.58
Added H.323 account settings. [Settings/H.323/General] [Settings/H.323/Codec] [Settings/H.323/Call]
Added H.323 syslog setting. [H.323 Syslog Level]
Added “Call” settings under LCD menuSettingsAccounts. [Call]
Firmware Version 1.0.1.48
Added GVC3202 in the document.
Added option “SIP User-Agent” in web UI. [SIP User-Agent]
Added option “Filter Characters” in web UI. [Filter Characters]
Added option “Secondary SIP Server” in web UI. [Secondary SIP Server]
Added option “Tertiary SIP Server” in web UI. [Tertiary SIP Server] [Tertiary SIP Server] [Tertiary SIP
Server] [Tertiary SIP Server]
Added option “RTP IP Filter” in web UI. [RTP IP Filter]
Added Opus codec. [Preferred Vocoder] [Opus Payload Type]
Added option “Video FEC Mode” in web UI. [Video FEC Mode]
Added option “Presentation Video Frame Rate”. [Presentation Video Frame Rate]
Added option “BFCP Transport Protocol” in web UI. [BFCP Transport Protocol]
Added option “Turn Server Username” “TURN Server Password” in web UI. [TURN Server
Username] [TURN Server Password]
Added option “Assign NTP Server Address 2” in web UI. [Assign NTP Server Address 2]
Added LDAP Contacts support. [Contacts/LDAP]
Separated firmware server and config server configuration on the device. [Maintenance/Upgrade]
Added option “Use First Matching Vocoder in 200OK SDP”. [Use First Matching Vocoder in 200OK
SDP]
Added proxy settings under LCD settingsNetwork. [Proxy]
Added option “Audio Priority” in LCD settingsAudio. [Audio Priority]
Added option “HDMI Color Mode” under LCD settingsPeripheralHDMI settings. [HDMI Settings]
Added option “Codec Negotiation Priority”. [Codec Negotiation Priority]
Added option “Send SIP Log”. [Send SIP Log]
Firmware Version 1.0.1.5
This is the initial version.
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WELCOME
Thank you for purchasing Grandstream GVC3200/GVC3202 AndroidTM Video Conferencing System. This
document introduces the LCD settings, web UI settings and advanced configurations of
GVC3200/GVC3202. To learn the basic configuration and how to use GVC3200/GVC3202, please visit
http://www.grandstream.com/support to download the latest "GVC3200/GVC3202 User Guide".
GVC3200/GVC3202 is a ground-breaking solution that offers small-to-medium businesses a revolutionary
video conferencing system with unprecedented flexibility and the power of support for multiple popular video
conferencing protocols and platforms right out of the box. The SIP-based GVC3200/GVC3202 supports
Grandstream’ s robust IPVideoTalk cloud platform for plug and play video conferencing.
The GVC3200/GVC3202 sports an innovative, patent-pending embedded MCU that supports conferencing
with local mixing between SIP, H.323 and Android applications.
The GVC3200 supports 9-way conferencing with local mixing between SIP, H.323 and Android
applications.
The GVC3202 supports 3-way conferencing with local mixing between SIP, H.323 and Android
applications.
In comparison to Grandstream’s GVC3200, the GVC3202 offers a slightly lower capacity option for
businesses looking for up to 3-way video-conferencing and support for up to 2 Full HD monitors.
The GVC3200/GVC3202 eliminates the traditional barriers to video conferencing and sets a new bar for
business-class video conferencing solutions by offering industry-leading flexibility, interoperability, system
compatibility, application richness and ease of use.
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PRODUCT OVERVIEW
Specification
Description
Protocols/
Standards
SIP RFC3261, BFCP, TIP (pending), RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, LLDP-MED, LDAP, TR069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6, FEC, FECC, H.323, Q.931, H.224, H.281,
H.225.0, H.239, H.241, H.245, H.460.18 and H.460.19
Camera
1/3” 2 Megapixel CMOS 1920H x 1080V@30fps
Lens
GVC3200: 12 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view
GVC3202: 9 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view
Network Interface
1 x RJ45 10/ 100/ 1000 Mbps port
Wi-Fi
GVC3200 only: Integrated dual-band 802.11 a/b/g/n (2.4GHz & 5GHz)
Bluetooth
Yes, integrated. Bluetooth 4.0 + EDR
Video Outputs
GVC3200: 3 x HDMI up to 1080p with CEC / GVC3202: 2 x HDMI up to 1080p with CEC
Video Input
1 x VGA/1 x HDMI with resolution up to 1080p
Microphone/
Speaker
External MIC/Speaker, built-in MIC, cascadable external MIC/speaker (pending)
Remote Control
Bluetooth remote control with multi-touch touchpad
Auxiliary Ports
1 x USB 2.0, SD, external speaker port, reset pin
Graphic Display
OLED with 128x32 resolution
Voice Codecs
G.711μ/a, G.722 (wide-band), iLBC (pending), Opus, G.722.1, G.722.1c (pending), inband and out-of-band DTMF (In audio, RFC2833, SIP INFO)
Video Codecs
H.264 BP/MP/HP, H.323, video resolution up to 1080p, frame rate up to 30fps, bitrate up
to 4Mbps
People Video
Resolution
1080p from 512 Kbps, 720p from 384 Kbps, 4SIF/4CIF from 128 Kbps,
SIF/CIF/QSIF/QCIF/SQSIF/SQCIF from 64 Kbps
Content Video
Resolution
Input: VGA, SVGA, XGA, WXGA, WXGA, SXGA, 1440×900, 720p, 1600×1200, 1080p
(HDMI), up to 60fps;
Encoding: 1280×720, 1920×1080
Output
Resolution
720p, 1080p
Embedded MCU
GVC3200: Up to 4-way 1080p conference, 5-way 720p conference, 9-way VGA
conference
GVC3202: Up to 2-way 1080p conference, 3-way 720p conference, 3-way VGA
conference
Table 1: GVC3200/GVC3202 Technical Specifications
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Dual-Stream
BFCP, people video (up to 1080p@30fps) + content video (up to 1080p@15fps,
720p@30fps)
Audio Features
AEC, ANS, AGC, PLC, CNG/VAD
Video Features
FEC, dynamic display layout, picture-in-picture, picture-outside-picture, digital caption
(pending)
Platform Bridging
Bridge SIP calls with any Android VoIP apps.
Telephony
Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 9-way
audio/video conference for GVC3200 and 3-way audio/video conference for GVC3202,
downloadable XML phone book, LDAP, call waiting, call history, flexible dial plan,
personalized music ringtones, server redundancy & fail-over
Sample
Applications
Web browser, Facebook, Twitter, YouTube, Google calendar, mobile phone data
import/export via Bluetooth, etc. API/SDK available for advanced custom application
development
Application
Deployment
Allows Android 4.4.2 compliant applications to be deployed in the device with provisioning
control
QoS
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based authentication, 256bit AES encrypted configuration file, TLS, 128/256-bit SRTP, HTTPS, 802.1x media
access control
Multi-Language
English, German, Italian, French, Spanish, Portuguese, Russian, Turkish, Polish,
Chinese, Korean, Japanese, and more
Upgrade/
Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS or local HTTP upload, mass provisioning
using TR-069 or AES encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input 100-240VAC 50-60Hz; Output 12VDC/5A (60W)
Package Content
- GVC3200:
GVC3200 video conference system, external USB speaker/MIC (GAC2500), remote
control, universal power supply, network cable (1.5 meters), USB extension cable (5
meters), mounting kit, 4 HDMI cables (one 1.5-meter cable, two 3-meter cables and one
5-meter cable), 4 AAA batteries, lens cover, quick installation guide, brochure, GPL
license
- GVC3202:
GVC3202 video conference system, external USB speaker/MIC (GAC2500), remote
control, universal power supply, network cable (1.5 meters), USB extension cable (5
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meters), mounting kit, 3 HDMI cables (one 1.5-meter cable, one 3-meter cables and one
5-meter cable), 4 AAA batteries, lens cover, quick installation guide, brochure, GPL
license
Temperature and
Humidity
Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non-condensing
Compliance
FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter), Part 15C, Part 15E.407, Part
2.1091
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1, EN62479,
RoHS, EN301893, EN62311
RCM: AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268
Safety Compliances
GVC3200/GVC3202 complies with FCC/CE and various safety standards. GVC3200/GVC3202 power
adapter is compliant with the UL standard. Use the universal power adapter provided with
GVC3200/GVC3202 package only. The manufacturer’s warranty does not cover damages to the device
caused by unsupported power adapters.
Warranty
If GVC3200/GVC3202 is purchased from a reseller, please contact the company where the device is
purchased for replacement, repair or refund. If the device is purchased directly from Grandstream, please
contact Grandstream Support for an RMA (Return Materials Authorization) number before the product is
returned. Grandstream reserves the right to remedy warranty policy without prior notification.
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GVC3200/GVC3202 LCD SETTINGS
GVC3200/GVC3202 LCD MENU provides easy access to the Settings on the device. Most of the settings
from Web UI could be configured on the local LCD settings as well.
Figure 1: GVC3200/GVC3202 Settings Screen
Accounts
General
Account
Select the account to be configured. The users can select the SIP account, the built-in BlueJeans
account or H.323 account to configure here.
Account Active
This field indicates whether the account is active. If disabled, GVC3200/GVC3202 will not send
registration information to the SIP server.
Account Name
The name associated with the account to be displayed on the upper left corner of LCD.
SIP Server
The URL or IP address, and port of the SIP server. This is provided by your VoIP service provider (ITSP).
SIP User ID
This is the SIP User ID provided by your VoIP service provider (ITSP). It's usually in the form of digits
similar to phone number or actually a phone number.
SIP Authentication ID
SIP service subscriber's Authenticate ID used for authentication. It can be identical to or different from
the SIP User ID.
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SIP Authentication Password
The account password required for GVC3200/GVC3202 to authenticate with the ITSP (SIP) server
before the account can be registered.
Voice Mail Access Number
This parameter allows you to access voice messages by entering voice mailbox or dialing access
number.
Display Name
This is the SIP server subscriber's name (optional) that will be used for Caller ID display. This function
is available when supported by SIP server.
Codec
Please refer to section Settings/SIP/Codec for more descriptions of the options below.
Account
Select the account to be configured. The users can select the SIP account, the built-in BlueJeans
account or H.323 account to configure here.
Preferred Vocoder
Select preferred vocoder for the account to use during the call. Please note the actual codec being
used in the call is a negotiation result between the GVC3200/GVC3202 and the remote party.
Use First Matching Vocoder in 200OK SDP
Configure whether to use the first matching vocoder in the sent 200OK SDP as the codec.
Enable Video FEC
Enable video FEC for the SIP account.
H.264 Image Size
Configure H.264 image size for the video call.
Video Bit Rate
Configure video bit rate for the video call.
Video Frame Rate
Configure video frame rate for the video call.
Disable Presentation
Enable or disable presentation during call.
Presentation H.264 Image Size
Configure the presentation H.264 image size.
Presentation Video Bit Rate
Configure the presentation video bit rate during the call.
Presentation Video Frame Rate
Configure the presentation video frame rate during the call.
Enable FECC
Enable or disable FECC to configure remote camera during video call.
SRTP Mode
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Enable or disable SRTP for the call.
Call
Account
Select the account to be configured. The users can select the SIP account or H.323 account to configure
here.
Auto-Answer
Select “Yes” or “No” for Auto-Answer. If set to “Yes”, the device will automatically answer the call using
speaker.
System
Language & Input
Language
Tap to open a list of language options for the device to display on LCD.
Select Default Input Method
This will set the default input method. It can be set to AndroidTM keyboard or GoogleTM Pinyin input
method. Before setting Google Pinyin as default method, please select the check box for Google Pinyin
first under "Select Input Method".
Select Input Method
Select other available method. Only selected methods will be listed under “Select Default Input Method”
for the users to choose.
Date & Time
Assign NTP Server Address 1
Assign the URL or IP address of NTP server 1. The device will obtain date and time from the server to
synchronize date and time with NTP server.
Assign NTP Server Address 2
Assign the URL or IP address of NTP server 2. When the configured NTP server address 1 doesn’t
work, the device will obtain date and time from this server to synchronize date and time with NTP server.
Set Date
Manually set the current date for the device, the date configured manually will be erased if the device
is rebooted.
Select Time Zone
Set specific time zone for the device. If DHCP Option 2 is activated for web UI configuration, the device
will skip this setting and directly use the time zone sent by DHCP Option 2.
Set Time
Manually set the current time, the time configured manually will be erased if the device is rebooted.
Use 24-hour Format
Check/uncheck to display the time using 24-hour time format or not. For example, in 24-hour format,
13:00 will be displayed instead of 1:00 pm
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Select Date Format
Select the format of year, month and day for the date to be displayed. For example, 12/31/2015,
31/12/2015, 2015/12/31.
Power Manager
Enter Sleep Mode
Select the interval before the device enters sleep mode. If the device is in idle during this interval, it will
enter sleep mode. Once the device enters sleep mode, the display monitor will not have any display
and web UI of the device is not available. The available intervals are 1 minute, 5 minutes, 10 minutes,
15 minutes, 30 minutes and 60 minutes. The default setting is 30 minutes. To wake up the device from
sleep mode, press the POWER key on the remote control.
Site Name
The configured site name will be displayed on call screen.
Transparency
Select the background transparency for the site name display. The user can select Opaque, 5%, 10%,
15% or 20%. The default setting is "Opaque".
Site Name
Configure the site name to be imposed on the video of local video.
Display Position
Configure the site name's position to be at the Upper Left Corner, Upper Right Corner, Lower Left
Corner or Lower Right Corner on the video. The default setting is "Upper Left Corner".
Display Duration
Configure the duration to display the site name. The user can select Do No Display, 1 Minute, 5 Minute,
10 Minutes or Always. The default setting is “Always”.
Horizontal Offset
Slide left or right to adjust the horizontal position from 0 to 96 for the site to display on the screen. The
default setting is 0.
Vertical Offset
Slide up or down to adjust the vertical position from 0 to 96 for the site to display on the screen. The default setting is 0.
Font Color
Select the color in which the site name is displayed. The default color is white.
Font Size
Select the font size from smallest to largest for the site name to display. The default value is Medium.
Bold
Configure whether the site name is displayed in bold. The default setting is "Disabled".
Storage
Enable Media Scanning on SD
Once enabled, GVC3200/GVC3202 will automatically scan media files in SD card when SD card is
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inserted or GVC3200/GVC3202 is powered on.
Enable Media Scanning on USB
Once enabled, GVC3200/GVC3202 will automatically scan media files in USB storage device when
USB device is inserted of the GVC3200/GVC3202 is powered on.
System Storage
Display GVC3200/GVC3202 system storage space.
Internal Storage
Display GVC3200/GVC3202 Internal storage space.
Erase SD Card
Clear all data in the internal SD card storage, which can be accessed under GVC3200/GVC3202 LCD
menuApplicationsFile ManagerInternal Storage.
Unmount SD Card
If external SD card is plugged in, unmount the SD card before unplugging the SD card from
GVC3200/GVC3202.
Unmount USB Storage
If USB storage device is plugged in, unmount the SD card before unplugging the SD card from
GVC3200/GVC3202.
Apps
Users could find all build-in apps such as FileManager, Call History and etc, as well as the installed apps
from GS Market. For built-in apps, users can select the app, force stop or clear data for the app. If the user
selects an installed app here, users can uninstall the app from there.
In Apps interface, the users can press the red shortcut key on the remote control to view all apps, press the
yellow shortcut key on the remote control to view running apps, or press the blue shortcut key on the remote
control to view the apps installed on SD card.
For more options, the users can click on the MENU icon on the upper right and select “All”, “Running”,
“On SD Card”, “Sort by size” or “Reset app preferences”.
Accounts
Add Account
Add a Google or Facebook account to GVC3200/GVC3202. Tap on "+" button to select account and fill
in contact information. Once the account is associated, the contacts can be synced up on
GVC3200/GVC3202.
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Web Access
Disable SSH
The default setting is "No". If set to "Yes", the device will not allow SSH access to the device. The
default setting “No” is recommended.
Access Method
Select HTTP or HTTPS for Web access.
Port
Configure the port number for HTTP or HTTPS. By default, HTTP uses port 80 and HTTPS uses port
443.
Admin Password
Set or change administrator's password. This field is case sensitive. The maximum length is 32
characters. The default admin password is “admin”. Only administrator has access to advanced settings
page in web UI. It is recommended to change the default admin password in initial setup.
User Password
Set or change user password. This field is case sensitive. The maximum length is 32 characters. The
default user password is 123. The user with user login can access certain pages in web UI. It is
recommended to change the default user password in initial setup.
Security
Screen Lock
Set password for screen lock. Enter a 6-digit password for screen lock. When the GVC3200/GVC3202
boots up again, a screen lock code will be required. The users can unlock the screen by entering the
code using the GVC remote control.
Device Administrators
View or deactivate device administrators.
Unknown Sources
Allow installation of apps from unknown sources, for example external SD card or USB storage device
plugged in GVC3200/GVC3202. The default setting is "No", which means only allowing installing apps
from GS market. Please note that Apps from unknown sources may cause security or compatibility
issues.
Verify Apps
If set to "No", the device may install apps that could harm GVC3200/GVC3202 without warning. The
default setting is "Yes".
Credential Storage – Trusted Credentials
Display trusted CA certificates.
Credential Storage - Install from SD Card
Install trusted certificates from SD card. If the certificate file is stored in SD card plugged in
GVC3200/GVC3202, click on this option and select the certificate file from the SD card directory to
install it to GVC3200/GVC3202.
Clear Credentials
Clear all certificates on GVC3200/GVC3202.
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Maintenance
Upgrade
Firmware Upgrade and Configuration File Detection
Select when to upgrade or initiate provisioning. Users can select “Always Check When Bootup”, “When
F/W Prefix/Suffix Changes” or “Skip the Firmware Check”.
Firmware Upgrade Mode
Select upgrade mode for firmware upgrading. Users could set to TFTP, HTTP or HTTPS. The default
setting is HTTPS.
Firmware HTTP/HTTPS Username
Type the username if the HTTP/HTTPS for the firmware server uses the user authentication mode.
Firmware HTTP/HTTPS Password
Type the password if the HTTP/HTTPS for the firmware server uses the user authentication mode.
Firmware Server Path
Configure the server path for the firmware server. The default setting is “fm.grandstream.com/gs”.
Config Upgrade Mode
Select upgrade mode for config file provisioning. Users could set to TFTP, HTTP or HTTPS. The default
setting is HTTPS.
Config HTTP/HTTPS Username
Type the username if the HTTP/HTTPS for the config server uses the user authentication mode.
Config HTTP/HTTPS Password
Type the password if the HTTP/HTTPS for the config server uses the user authentication mode.
Config Server Path
Configure the server path for the config file server. The default setting is “fm.grandstream.com/gs”.
Troubleshooting
IP Ping
Type in IP address or domain name in Target Host, then press the blue shortcut key on the remote
control to start Ping. The ping result shows in "Output Result".
Traceroute
Fill in target host or IP address and click START to view trace route details.
Syslog
Configure Syslog level and server address. By default, syslog is turned off.
Developer Mode
Configure whether to enable developer mode. If turned on, ADB (Android Debug Bridge) function will
be enabled on the device. The default setting is "Disabled".
Factory Reset
Factory Reset
Restore to the factory settings. If check the "Clear the SD card", the GVC3200/GVC3202 will also format
the internal SD card storage in the device during factory resetting.
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Note:
Please backup the important files or settings before factory resetting.
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Reboot
Reboot
Click the REBOOT button to reboot device.
Network
Users can configure Bluetooth, Ethernet, Wi-Fi (GVC3200 only), Proxy, VPN, VLAN, LLDP and 802.1x
under Network settings here. Some of the configurations here such as Bluetooth, Wi-Fi (GVC3200 only)
and VPN settings are not available in web UI.
Bluetooth
Paired Devices
Display paired devices such as Bluetooth remote control, Android mobile phone, Bluetooth speaker
and etc.
Available Devices
Display all devices in the search range which have enabled Bluetooth.
Ethernet
Choose IPv4 or IPv6 as Preferred Internet protocol. By default, DHCP is used for the device to obtain IP
address from LAN network.
IPv4 Settings
Address Type
Allow users to configure the appropriate network settings on the device. Users could select "DHCP",
"Static IP" or "PPPoE". By default, it is set to "DHCP".
IP Address
Enter the IP address when static IP is used.
Subnet Mask
Enter the subnet mask when static IP is used.
Default Router
Enter the default router when static IP is used.
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DNS Server 1
Enter the DNS Server 1 address when static IP is used.
DNS Server 2
Enter the DNS Server 2 address when static IP is used.
PPPoE Account ID
Enter the PPPoE account ID when PPPoE is used.
PPPoE Password
Enter the PPPoE password when PPPoE is used.
IPv6 Settings
IPv6 address
Allow users to configure the appropriate network settings on the device. Users could select “DHCP”
or “Static IP”. By default, it is set to “DHCP”
Static IPv6 address
Enter the IP address when “Static IP” is used.
IPv6 prefix length
Enter the IPv6 prefix length when “Static IP” is used.
DNS Server 1
Enter the DNS Server 1 address when “Static IP” is used.
DNS Server 2
Enter the DNS Server 2 address when “Static IP” is used.
Preferred DNS Server
Enter the Preferred DNS Server.
Notes:
To configure IPv6 address, DNS server 1, DNS server 2 and Preferred DNS server, enter the IPv6
address in the format of 2001:db8:1:2::3.
To visit web UI, enter the IPv6 address in the format of [2001:db8:1:2::3] in web browser.
To configure SIP address, enter the IPv6 address in the format of [2001:db8:1:2::3] for SIP server.
Wi-Fi (GVC3200 Only)
Enable/Disable Wi-Fi
Enable/disable Wi-Fi. Once enabled, the device will search for available Wi-Fi nearby automatically.
Click on the Wi-Fi network SSID and enter authentication information in the prompt. Users could also
configure DHCP, Static IP or PPPoE for Wi-Fi by clicking on “Show advanced options” in the prompt.
Proxy
Proxy hostname
Configure HTTP/HTTPS proxy URI of the network. Some of the networks require going through a proxy
to access to the Internet.
Proxy port
Configure HTTP/HTTPS proxy port number of the network. Some of the networks require going through
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a proxy to access to the Internet.
Bypass proxy for
Define the specific URI that the GVC3200/GVC3202 can directly access to without HTTP/HTTPS proxy.
If configured, the GVC3200/GVC3202 will bypass the proxy to send the packets to the specified URI
here.
VPN
To connect GVC3200/GVC3202 to VPN, click on “Add VPN Profile” and then edit the fields below.
Name
To identify this VPN network, fill in company name or server name you are connecting to.
Type
Define VPN type. By default, it’s PPTP (Point to Point Tunneling Protocol).
Server Address
Fill in the VPN server URL or IP address.
PPP Encryption (MPPE)
Define whether to use PPP encryption.
Show Advanced Options
Check to display more options below.
DNS Search Domain
Define search domain.
DNS Server
Fill in DNS Server address.
Forwarding Routes
Fill in forwarding routes, for example,10.0.0.0/8.
VLAN
Layer 2 QoS 802.1Q/VLAN Tag
Assign the VLAN Tag of the Layer 2 QoS packets for LAN port. The default value is 0. Please do not
change VLAN settings before understanding the network VLAN settings or consulting your network
administrator. Otherwise, the device might not get the correct IP address.
Layer 2 QoS 802.1p Priority Value
Assign the priority value of the Layer2 QoS packets for LAN port. The default value is 0.
LLDP
LLDP
If checked, the GVC3200/GVC3202 will obtain network policy settings such as VLAN and QoS
parameters from the switch that has LLDP turned on for the network. The default setting is "Yes".
Layer 3 QoS for SIP
Manually configure the Layer 3 QoS parameter for SIP packets. This value is used for IP Precedence,
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Diff-Serv or MPLS. The default setting is 48.
Layer 3 QoS for Audio
Manually configure the Layer 3 QoS parameter for audio packets. This value is used for IP Precedence,
Diff-Serv or MPLS. The default setting is 48.
Layer 3 QoS for Video
Manually configure the Layer 3 QoS parameter for video packets. This value is used for IP Precedence,
Diff-Serv or MPLS. The default setting is 48.
802.1X
802.1x Mode
Allows the user to enable/disable 802.1x mode on the device. Configure 802.1x authentication when
connecting to the authentication server. The default setting is "Close".
Identity
Enter the Identity information for the 802.1x mode.
802.1x Password
Enter the MD5 Password for the 802.1x mode.
CA Certificate
Upload the CA certificate for the 802.1x mode.
Client Certificate
Upload the client certificate for the 802.1x mode.
Private Key
Upload the private key for the 802.1x mode.
Audio
Volume
Ringtone Volume
Users can slide left or right to adjust ringtone volume from level 0 to level 7. The default setting is 5.
Media Volume
Users can slide left or right to adjust media volume from level 0 to level 15. The default setting is 11.
Ringtone
Device Ringtone
Select device ringtone from the dropdown list.
Notifications Ringtone
Select device notifications ringtone from the dropdown list.
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