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GVC3200
Installation Guide [en, es, fr, de, it, ru, pl]
52 pgs24.8 Mb0
User Manual
98 pgs2.86 Mb0
Quick Start Guide
1 pgs308.08 Kb0
User Manual
154 pgs9.45 Mb0
Administration Guide
95 pgs3.11 Mb0
User Manual
8 pgs269.78 Kb0
User Manual
1 pgs161.76 Kb0
User Manual
24 pgs891.6 Kb0
User Manual
62 pgs654.92 Kb0
Table of contents
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Grandstream GVC3200 User Manual

Grandstream Networks, Inc.
GVC3200 Video Conferencing Syst em f or AndroidTM User Guide
GVC3200 User Guide
Page 1 of 97
GVC3200 User Guide
Index
CHANGE LOG ............................................................................................. 8
FIRMWARE VERSION 1.0.1.5 .............................................................................................................. 8
WELCOME .................................................................................................. 9
PRODUCT OVERVIEW ............................................................................. 12
FEATURE HIGHTLIGHTS ................................................................................................................... 12
SAFETY COMPLIANCES .................................................................................................................... 14
WARRANTY ......................................................................................................................................... 14
INSTALLING GVC3200 ............................................................................. 15
EQUIPMENT PACKAGE CONTENT ................................................................................................... 15
CONNECTING GVC3200 .................................................................................................................... 16
GETTING TO KNOW GVC3200 ................................................................ 21
REMOTE CONTROL ........................................................................................................................... 21
USING THE REMOTE CONTROL ............................................................................................... 23
USING MOUSE & KEYBOARD ........................................................................................................... 24
OLED SCREEN ................................................................................................................................... 24
USING THE LED INDICATOR ............................................................................................................. 25
STATUS ICONS ................................................................................................................................... 25
USING THE ONSCREEN KEYBOARD ............................................................................................... 26
ENGLISH KEYBOARD ................................................................................................................. 26
NUMBERS AND SYMBOLS ......................................................................................................... 27
HOME SCREEN .................................................................................................................................. 28
CONNECTING TO NETWORK AND DEVICES ........................................ 29
ETHERNET .......................................................................................................................................... 29
WI-FI .................................................................................................................................................... 29
TURNING WI-FI ON OR OFF ...................................................................................................... 30
BLUETOOTH ....................................................................................................................................... 30
TURNING BLUETOOTH ON OR OFF ......................................................................................... 31
PAIRING GXV3200 WITH A BLUETOOTH DEVICE .................................................................... 31
CONNECTING TO A BLUE TOOTH DEVICE ............................................................................... 31
USING BLUETOOTH RE MOTE CONTROL ................................................................................ 32
TRANSFER FILES WITH BLUETOOTH ...................................................................................... 33
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USING BLUETOOTH HEADSET ................................................................................................. 33
VPN SETTINGS ................................................................................................................................... 34
VLAN SETTINGS ................................................................................................................................. 36
LLDP SETTINGS ................................................................................................................................. 36
802.1X MODE ...................................................................................................................................... 37
CAMERA ................................................................................................... 38
PRESET ............................................................................................................................................... 39
ADD/EDIT PRESET ...................................................................................................................... 39
DELETE PRESET ........................................................................................................................ 39
APPLY PRESET ........................................................................................................................... 40
CAMERA PARAMETERS CO NF IG URATIONS ................................................................................... 40
PERIPHERAL ............................................................................................ 42
EXTERNAL USB DEVICE ................................................................................................................... 42
USING USB MOUSE/KEYBOARD ............................................................................................... 42
USING USB STORAGE DEVICE ................................................................................................. 42
SD CARD ............................................................................................................................................. 42
MICROPHONE AND SPEAKER .......................................................................................................... 43
MAKING PHONE CALLS .......................................................................... 44
ACCOUNT ........................................................................................................................................... 44
DIAL SCREEN ..................................................................................................................................... 44
DIALING A NUMBER DIRECTLY ................................................................................................. 45
REDIAL ......................................................................................................................................... 46
DIALING A NUMBER VIA CONTA CT ........................................................................................... 46
DIALING A NUMBER VIA CALL HISTORY .................................................................................. 46
DIRECT IP CALL .......................................................................................................................... 47
PAGING/INTERCOM .................................................................................................................... 47
ANSWERING A CALL .......................................................................................................................... 48
CALL HOLD ......................................................................................................................................... 49
MUTE LOCAL AUDIO .......................................................................................................................... 50
CALL RECORDING ............................................................................................................................. 50
DND (DO NOT DISTURB ) ................................................................................................................... 50
MISSED CALL ..................................................................................................................................... 50
CALL FORWARD ................................................................................................................................. 51
CONFERENCE .................................................................................................................................... 51
DEVICE LAYOUT ......................................................................................................................... 51
INITIATING CONFERENCE ......................................................................................................... 51
ANSWERING AN INCOMING CALL IN CONFEREN CE ............................................................. 51
CONFERENCE MANAGEMENT .................................................................................................. 52
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END CONFERENCE .................................................................................................................... 60
SCHEDULE ......................................................................................................................................... 60
VIEW CONFERENCE DETAILS .................................................................................................. 61
ADD SCHEDULED CONFERENCE ............................................................................................. 61
EDIT SCHEDULED CONFERENCE ............................................................................................ 63
RESCHEDULE CONFERENCE ................................................................................................... 63
DELETE SCHEDULED CONFERENCE ...................................................................................... 63
VOICEMAIL ......................................................................................................................................... 63
ADDITIONAL FUNCTIONS ....................................................................... 65
GVC REMOTE CLIENT APPLICATION............................................................................................... 65
BLUEJEANS ........................................................................................................................................ 66
APPLICATIONS ......................................................................................... 67
CONTACTS .......................................................................................................................................... 67
ADD CONTACT ............................................................................................................................ 68
SEARCH CONTACTS .................................................................................................................. 71
MANAGE CONTACTS .................................................................................................................. 71
GROUPS ...................................................................................................................................... 72
CALL HISTORY ................................................................................................................................... 74
ADD CONTACT FROM CALL HISTORY...................................................................................... 76
DELETE CALL HISTORY ............................................................................................................. 77
CONFERENCE SCHEDULE VIA CALL HISTORY ...................................................................... 77
FILEMANAGER ................................................................................................................................... 77
COPY FILE ................................................................................................................................... 77
SEND FILE ................................................................................................................................... 77
DELETE FILE ............................................................................................................................... 78
RENAME FILE .............................................................................................................................. 78
RECORDING ....................................................................................................................................... 78
BACKUP .............................................................................................................................................. 79
BACKUP DATA ............................................................................................................................. 79
RESTORE BACKUP DATA ........................................................................................................... 81
SET BACKUP PATH ..................................................................................................................... 82
DIAGNOSIS ......................................................................................................................................... 82
BROWSER .......................................................................................................................................... 83
CUSTOM APP ON HOME SCREEN ................................................................................................... 83
UNINSTAL L APPLICA TION ................................................................................................................. 83
GS MARKET.............................................................................................. 84
SEARCH APPS .................................................................................................................................... 84
DOWNLOAD AND INST ALL APPS ...................................................................................................... 84
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Page 4 of 97
UPDA TE APPS .................................................................................................................................... 85
GVC3200 WEB UI FEATURES ................................................................. 86
ACCESSING GVC3200 WEB GUI ...................................................................................................... 86
SAVING CHANGES ............................................................................................................................. 87
DEFINITIONS ...................................................................................................................................... 87
TOOLBAR ............................................................................................................................................ 88
CALL PAGE ......................................................................................................................................... 88
MAKING A CALL .......................................................................................................................... 89
CONFERENCE CONTROL .......................................................................................................... 89
CONTACTS PAGE ............................................................................................................................... 90
CONTACTS .................................................................................................................................. 90
GROUPS ...................................................................................................................................... 91
SCHEDULE .................................................................................................................................. 92
CALL HISTORY ............................................................................................................................ 93
DEVICE CONTROL PAGE .................................................................................................................. 94
VIDEO CONTROL ........................................................................................................................ 94
AUDIO CONTROL ........................................................................................................................ 95
EXPERIENCING GVC3200 ....................................................................... 97
GVC3200 User Guide
Page 5 of 97
T abl e of Tables
GVC3200 User Guide
Table 1 GVC3200 Technical Specifications ................................................................................................. 12
Table 2 GVC3200 Package List .................................................................................................................. 15
Table 3 GVC3200 Front Panel .................................................................................................................... 16
Table 4 GVC3200 Back Panel .................................................................................................................... 17
Table 5 GVC3200 Optional Equipment List ................................................................................................ 18
Table 6 GVC3200 Remote Control Keys .................................................................................................... 21
Table 7 GVC3200 OLED Screen Status Descriptions ................................................................................ 24
Table 8 GVC3200 LED Indicator Status Descriptions ................................................................................. 25
Table 9 GVC3200 Status Icons Descriptions .............................................................................................. 26
Table 10 GVC3200 VPN File Parameters ................................................................................................... 35
Table 11 GVC3200 VLAN Configuration Paramete rs ................................................................................. 36
Table 12 GVC3200 LLDP Confi guration Parameters.................................................................................. 36
Table 13 GVC3200 802.1X Mode Parameters ............................................................................................ 37
Table 14 GVC3200 Camera Parameters .................................................................................................... 41
Table 15 GVC3200 Conference Mem ber Status Descriptions .................................................................... 54
Table 16 GVC3200 Add Conference Parameters ....................................................................................... 62
Table 17 GVC3200 Import Cont acts Parameters ........................................................................................ 69
Table 18 GVC3200 Download Contacts Parameters .................................................................................. 71
Table 19 GVC3200 Export Contacts Parameters ....................................................................................... 72
Table 20 GVC3200 Web Access ................................................................................................................. 88
Table 21 GVC3200 Web UI - Audio Control Parameters ............................................................................ 95
GVC3200 User Guide
Page 6 of 97
Table of Figures
GVC3200 User Guide
Figure 1 GVC3200 Front Panel .................................................................................................................. 16
Figure 2 GVC3200 Back Panel ................................................................................................................... 17
Figure 3 GVC3200 Back Panel Connection Diagram ................................................................................. 20
Figure 4 GVC3200 Deploy GVC3200 with Other Devices .......................................................................... 20
Figure 5 GVC3200 Remote Control ............................................................................................................ 21
Figure 6 GVC3200 Soft Keyboard - English Input Method ......................................................................... 27
Figure 7 GVC3200 English Input Method - Capslock ................................................................................. 27
Figure 8 GVC3200 Soft Keyboard - Sy m bol s and Numbers ...................................................................... 27
Figure 9 GVC3200 Soft Keyboard - Mor e S ymbols and Numbers ............................................................. 27
Figure 10 GVC3200 Home Screen ............................................................................................................. 28
Figure 11 GVC3200 Add Wi-Fi Screen ....................................................................................................... 30
Figure 12 GVC3200 Bluetooth - Paired Device .......................................................................................... 32
Figure 13 GVC3200 Always Ring Internal Ringer Screen .......................................................................... 34
Figure 14 GVC3200 Add VPN Files Screen ............................................................................................... 34
Figure 15 GVC3200 VPN Validation Screen ............................................................................................... 35
Figure 16 GVC3200 Camera Screen .......................................................................................................... 38
Figure 17 GVC3200 Add Preset Screen ..................................................................................................... 39
Figure 18 GVC3200 Camera Parameters Sett i ng S creen .......................................................................... 40
Figure 19 GVC3200 SIP Account ................................................................................................................ 44
Figure 20 GVC3200 Call Screen ................................................................................................................ 45
Figure 21 GVC3200 Single Incoming Call Screen ...................................................................................... 48
Figure 22 GVC3200 New Incoming Call Screen......................................................................................... 49
Figure 23 GVC3200 3-Way Conference ..................................................................................................... 52
Figure 24 GVC3200 Conference Control Screen ....................................................................................... 55
Figure 25 GVC3200 3-Way Conference with Presentation ........................................................................ 56
Figure 26 GVC3200 Call Details S cre en .................................................................................................... 58
Figure 27 GVC3200 Schedule Screen ........................................................................................................ 60
Figure 28 GVC3200 Conference Details Screen ........................................................................................ 61
Figure 29 GVC3200 Add Conference Screen ............................................................................................. 62
Figure 30 GVC3200 Voice Mail Applic ation ................................................................................................ 64
Figure 31 GVC3200 Remote Control Application on Android Device ......................................................... 65
Figure 32 GVC3200 Contact s Screen......................................................................................................... 67
Figure 33 GVC3200 Add New Contact Screen ........................................................................................... 68
Figure 34 GVC3200 Import Contacts Screen ............................................................................................. 69
Figure 35 GVC3200 Download Contacts Screen ....................................................................................... 70
Figure 36 GVC3200 Export Contacts Screen ............................................................................................. 72
Figure 37 GVC3200 Groups Screen ........................................................................................................... 73
Figure 38 GVC3200 Add Group Screen ..................................................................................................... 74
Figure 39 GVC3200 Call History Screen .................................................................................................... 75
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Figure 40 GVC3200 Call History Det ail s ..................................................................................................... 75
Figure 41 GVC3200 Add Contact Screen ................................................................................................... 76
Figure 42 GVC3200 Recording Screen ...................................................................................................... 79
Figure 43 GVC3200 Backup Screen ........................................................................................................... 80
Figure 44 GVC3200 Automatic Backup Screen .......................................................................................... 81
Figure 45 GVC3200 Restore Backup Data Screen .................................................................................... 81
Figure 46 GVC3200 Diagnosis Screen ....................................................................................................... 82
Figure 47 GVC3200 GS Market .................................................................................................................. 84
Figure 48 GVC3200 Web GUI - Login ........................................................................................................ 86
Figure 49 GVC3200 Web UI Tool Bar ......................................................................................................... 88
Figure 50 GVC3200 Web UI – Call ............................................................................................................. 89
Figure 51 GVC3200 Web UI - Conference Control ..................................................................................... 90
Figure 52 GVC3200 Web UI – Contacts ..................................................................................................... 91
Figure 53 GVC3200 Web UI – Groups ....................................................................................................... 92
Figure 54 GVC3200 Web Page - Schedule ................................................................................................ 93
Figure 55 GVC3200 Web UI - Call History ................................................................................................. 94
Figure 56 GVC3200 Web UI - Video Control .............................................................................................. 95
GVC3200 User Guide
Page 8 of 97

CHANGE LOG

This section documents significant changes from previous versions of GVC3200 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.
FIRMWARE VERSION 1.0.1.5
• This is the initial version.
GVC3200 User Guide
Page 9 of 97

WELCOME

Thank you for purchasing Grandstream GVC3200 Android™Video Conferencing System. This User Guide describes the basic concept and tasks necessary to use and configure your GVC3200. This document covers the topics of conference environment setups, start conference and the relevant operations like conference reservation. To learn the advanced features and configurations, please visit
http://www.grandstream.com
The GVC3200 is a ground-breaking solution that offers businesses of all sizes a revolutionary video conferencing system with unprecedented flexibility through the power of support for multiple popular video conferencing protocols and platforms right out of the box. The SIP-based GVC3200 supports Grandstream’s robust IPVideoTalk Pro cloud platform for plug and play video conferencing while also being interoperable with any 3 expand or implement a 3 offers full access to all video conferencing apps in the Google Play Store - such as Skype
®
Business
, Google Hangouts™and more - in addition to Grandstream’s industry leading SIP-based video conferencing platform. The GVC3200 sports an innovative, patent-pending embedded MCU that supports up to 9-way conferencing with local mixing between SIP and other protocols. The GVC3200 sets a new bar for enterprise class video conferencing solutions by offering industry-leading flexibility, interoperability, system compatibility, application richness and ease of use.
to download the latest "GVC3200 Administr ation Gui de".
rd
party SIP video conferencing platform – thus offering a great option to
rd
party platform. Additionally, since it’s based on Android™ 4 .4, the GVC3200
®
, Skype for
GVC3200 User Guide
Page 10 of 97
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Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GVC3200 as it may cause damage to the products and void the manufacturer warranty.
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This document is subject to change without notice. The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
GVC3200 User Guide
Page 11 of 97
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FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, it is restricted to indoor environment. The band from 5600-5650MHz will be disabled by the software during the manufacturing and cannot be changed by the end user. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules. Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
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GVC3200 User Guide
Page 12 of 97

PRODUCT OVERVIEW

FEATURE HIGHTLIGHTS

• Runs Android™ 4.4 and offers full access to all video conferencing apps in the Google Play Store
(e.g., Skype
• Proprietary, patent pending embedded MCU supports up to 4-way 1080p Full HD (or 5-way 720p HD,
or 9-way VGA) video conferencing, collaborative sharing of computer screen at 1080p resolution, and cross-protocol local conference mixing between SIP and any other Android™ video conferencing apps (e.g., Skype
• Integrated dual-band Wi-Fi, integrated Bluetooth 4.0, Gigabit network port, SD interface (for local
recording)
• Remote-controllable wide-angle PTZ camera with 12 x optical zoom, Bluetooth-based multi-touch
remote control
• State-of-the-art H.264 High Profile video compression and FEC (Forward Error Correction)
technology to ensure high resolution stunning video quality using low-to-modest bandwidth (e.g., 512kbps)
®
, Skype for Business®, Google Hangouts™, etc)
®
, Skype for Business®, Google Hangouts™, etc)
• FPGA based hardware implementation of advanced ISP (Image Signal Processing - including auto-
focus, auto exposure, auto white balance, noi se reduction, wide dynamic range, etc.) technology
• Interoperable with 3rd party SIP-based video conferencing solutions (such as Cisco, Polycom, and
Huawei) using BFCP and TIP (pending)
• 3 x HDMI output, 1x VGA/HDMI input
Table 1 GVC3200 Technical Specifications
Specification Description
SIP RFC3261, BFCP, TIP (pending), RTP/RTCP, HTT P/HTTPS, ARP, ICMP, DNS
Protocols/ Standards
(A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, LLDP-MED, LDAP (pending), TR-069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6 (pending), FEC, FECC
Camera Lens
Network Interface Wi-Fi Bluetooth
1/3" 2 Megapixel CMOS 1920Hx1080V@30fps 12x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view
1× RJ45 10/ 100/ 1000 Mbps port Yes, integrated dual-band 802.11 a/b/g/n (2.4GHz & 5GHz) Yes, integrated. Bluetooth 4.0 + EDR
Video Outputs Video Input
3x HDMI up to 1080p with CEC 1x VGA/1x HDMI 1.4 with resolution up to 1080p
GVC3200 User Guide
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Microphone/
1080p from 512 Kbps, 720p from 384 Kbps, 4SIF/4CIF from 128 Kbps,
Output
BFCP, people video (up to 1080p@30fps) + content video (up to 1080p@15fps,
picture, digital
audio/video conference, downloadable XML phone book, LDAP (pending), call
personalized music ringtones, server
Skype, Google Hangouts, Skype for Business, Web browser, Facebook, Twitter, YouTube, Google calendar, mobile phone data import/export via Bluetooth, etc.
Allows Android 4.4.2 compliant applications to be deployed in the device with
Speaker
External MIC/Speaker, built-in MIC, cascadable external MIC/speaker (pending)
Remote Control
Auxiliary Ports Graphic Display
Voice Codecs
Video Codecs
People Video Resolution
Content Video Resolution
Resolution Embedded MCU
Dual-Stream
Bluetooth remote control with multi-touch tou chpad 1x USB 2.0, SD, external speaker port, reset pi n
OLED with 128x32 resolution G.711μ/a, G.722 (wide-band), G.726-32, iLBC (pending), Opus, G.722.1, G.722.1c
(pending), in-band and out-of-band DTMF (In audi o, RFC2833, SIP INFO) H.264 BP/MP/HP, H.323 (pending), video resolution up to 1080p, frame rate up to
30fps, bitrate up to 4Mbps
SIF/CIF/QSIF/QCIF/SQSIF/SQCIF from 64 Kbps Input: VGA, SVGA, XGA, WXGA, WXGA, SXGA, 1440×900, 720p, 1600 x 1200,
1080p (HDMI), up to 60fps; Encoding: 1280 x 720, 1920 x 1080
720p, 1080p
Up to 4-way 1080p conference, 5-way 720p conference, 9-way VGA conference
720p@30fps)
Audio Features
Video Features
Platform Bridging
Telephony Features
Sample Applications
Application Deployment
QoS
Security
AEC, ANS, AGC, PLC, CNG/VAD FEC, dynamic display layout, picture-in-picture, picture-outside-
caption (pending) Bridge SIP calls with any Android™ VoIP apps such as Skype, Skype for B usiness,
Google Hangouts and more Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 9-way waiting, call history, flexible dial plan,
redundancy & fail-over
API/SDK available for advanced custom application development
provisioning control Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, 128/256-bit SRTP, HTTPS, 802.1x media access control
GVC3200 User Guide
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Multi-Language
h, Polish,
Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass
60Hz; Output 12VDC/5A
GVC3200 video conference system, external USB speaker/MIC, remote control, universal power supply, network cable (1.5 meters), USB extension cable (5
Upgrade/ Provisioning
English, German, Italian, French, Spanish, Portuguese, Russian, Turkis Chinese, Korean, Japanese, and more
provisioning using TR-069 or AES encrypted XM L configuration file
Power & Green Energy Efficiency
Package Content
Temperature and Humidity
Compliance
Universal power adapter included: Input 100-240VAC 50­(60W)
meters), mounting kit, 3 HDMI cables (one 1.5-meter cables, two 3-meter cables and one 5-meter cable), 2 AAA batteries, quick installation guide, brochure, GPL license
Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non­condensing
FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter), Part 15C, Part 15E.407, Part 2.1091
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1, EN62479, RoHS, EN301893, EN62311
RCM: AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268

SAFETY COMPLIANCES

The GVC3200 complies with FCC/CE, RCM and various safety standards. The GVC3200 power adapter is compliant with the UL standard. Use the universal power adapter provided with the GVC3200 package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters.

WARRANTY

If the GVC3200 phone is purchased from a reseller, please contact the company where the device is purchased for replacement, repair or refund. If the phone is purchased direct ly from Grandstream, please contact Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.
GVC3200 User Guide
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INSTALLING GVC3200

EQUIPMENT PACKAGE CONTENT

The GVC3200 package contai ns the following items:
Table 2 GVC3200 Package List
Name Number
GVC3200 Main Case 1 External USB Speakerphone 1
Remote Control (a pair of AAA batteries) 1 12V Universal Power Adapter with power cable 1
1.5m Ethernet Cable 1 5m USB Extension Cable 1
1.5m HDMI Cable 1 2m HDMI Cable 2 5m HDMI Cable 1 Wall Mount Kit, including:
Top bracket Bottom bracket Hook & Loop tape
Screws and bolts: 4 screws and 4 bolts to install bracket to the wall 2 screws to fix bracket 2 screws for bracket
Lens Cap 1 Lens Cleaning Cloth 1 Quick Installation Guide 1 GPL license 1
1
12
GVC3200 User Guide
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CONNECTING GVC3200

Stent
Figure 1 GVC3200 Front Panel
Table 3 GVC3200 Front Panel
NO. Name Explanation
①
②
③
Camera
Vertical Rotating
Horizontal Rotating Platform
1/3" 2 Megapixel CMOS 70°(W)*- 6.3°(T) field of view
+/-23° tilt
+/-90° pan Power on / Normal Running: Green
④ LED Indicator
Standby: Flash red Shutdown: Red Pressing any key on the remote control: Green light flashes once
⑤ OLED Display
Graphic display with 128x32 resolution to show device status
GVC3200 User Guide
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priority than the VGA
interface when both are connected.
he interface marked with
HDMI port 1
Figure 2 GVC3200 Back Panel
Table 4 GVC3200 Back Panel
NO. Name Explanation
① VGA Input Interface
Connect to VGA input devices. Connect to HDMI input devices.
②
HDMI Input Interface
Note:
The HDMI input interface has higher
Connect to HDMI display devices.
Note:
There are 3 HDMI output ports. T number "1" is the primary interface to output primary video.
③ HDMI Output Interface
Please make sure to follow the port order when connecting HDMI port 1, 2 and 3. When there is only 1 HDMI output, it must use HDMI output 1. Connect HDMI port 2 and then HDMI port 3 if you have additional display devices. The GVC3200 will not work correctly if connecting HDMI port 2 or 3 without connected.
④
SD Card Slot
Insert SD card to store call recordings and other necessary fil es.
GVC3200 User Guide
Page 18 of 97
tor on the power
GVC3200, long press the button for
⑤
External USB Speaker/MIC Jack
⑥ USB Interface ⑦ Network Interface
Connect to external speakerphone.
Connect to USB cable or USB storage device. Connect to LAN port.
Connect to power adapter. The arrow indica
⑧
Power Interface
adapter should face upwards when the power adapter is plugged in.
When the GVC3200 is powered up, use a small pin to press
the button one time to reboot.
⑨
Factory Restore
When powering up GVC3200, long press the button for 4 to
9 seconds to update system.
When powering up
more than 10 seconds to restore to factory settings.
To deploy a working video conferencing system, it is recommended for the users to prepare the following equipment based on your own requirement. The following table is for reference only.
Table 5 GVC3200 Optional Equipment List
Device Name Number Explanation
HDMI Display Device
1 (minimum), 2 or 3
To display video conference view. Being connected to HDMI output interface 1/2/3.
VGA Input Optional For presentation.
For presentation.
HDMI Input Optional
If both HDMI input and VGA input are plugged in, HD M I input will has high priority, meaning VGA i nput will not be displayed.
It can be used to help navigate and operate the GVC3200 besides remote control.
USB Mouse Optional
For example, when viewing a web page, USB mouse can be used to control the cursor.
It can be used to help input characters when ope rat ing
USB Keyboard Optional
the GVC3200 besides remote control. For example, typing in username and password to log in Skype app installed on GVC3200.
GVC3200 User Guide
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Please connect the GVC3200 according to t he following procedures:
1. Connect the primary video output device (e.g., high-definition TV) to HDMI output interface 1 on
GVC3200 with HDMI cable.
2. (Optional) Connect the second and third video output devices to HDMI output interface 2 and HDMI
output interface 3 on GVC3200 with HDMI cable.
3. Connect input device (e.g., a laptop or GXV3275) to the GVC3200 VGA IN/HDMI IN port with
VGA/HDMI cable.
4. Connect the external speakerphone to the USB speaker interface on the GVC3 200.
5. Connect to Ethernet or LAN with Ethernet cable for network access. It is recommended to use
Gigabit network to assure audio and video quality of video conference.
6. Plug in the power adapter into the power supply interface. Power up the GVC3200.
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Note:
For detailed instructions on installing the GVC3200 on wall mount and etc., please refer to the GVC3200 quick installation guide in www.grandstream.com
.
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A sample GVC3200 back panel connection is shown below.
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Figure 3 GVC3200 Back Panel Connection Diagram
The following figure shows multiple GVC3200s deployed with other VoIP/network devices for video conference and collaboration.
Figure 4 GVC3200 Deploy GVC3200 with Other Devices
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REMOTE CONTROL

Icon
Name
Explanation

GETTING TO KNOW GVC3200

1, 2, 3, 4… 9 Digital Keys
Camera
PIP
Mute/DND
Figure 5 GVC3200 Remote Control
Table 6 GVC3200 Remote Control Keys
Input number 1-9 and letters. The letter input using digital keys will not be displayed as letter
but it can be used to search for contact in Call interface. For example, typing 5 (JKL), 6 (MNO), 4 (GHI), 6 (MNO) can look for John if existed in GVC3200 contacts.
Switch to PTZ control mode during call or idle stat us. Switch screen layout in conference.
Mute the GVC3200 in conference.  Press the MUTE key to enable/disable DND mode when
the GVC3200 is in idle.
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Enable/disable presentation function to send presentation
to all members in the conference.
Presentation
Send/Answer/Add
Party Into Conference
Enable/disable presentation function to show present ation
on displayer device which is connected to HDMI output 1 as projection when the GVC is in standby mode.
Access the dial screen by default when GVC is in idle
mode.
Enter phone number and press the key to dial out.  Access the invite screen to add members in a conf erence.  Press the key to bring out the backstage conference.
End Call/Remove Party
From Conference
Backspace
Navigation Keys:
Up/Down/Left/Right
OK
Power On/Off
Delete members in conference.  Hang up the conference.
Press the key to delete input characters.
Adjust cursor movement.  Control PTZ movement in camera mode.
Confirm operations.  Bring up the soft keypad when the cursor is in an input
box.
LCD prompt shows the following three options upon pressing this key:
Put the GXV3200 into sleep mode.  Power Off.  Reboot.
Input * in input field.  Used as "." when dialing direct IP call.
*/Record
e.g., 192.168.40.5.
Start/stop recording in camera control mode.  Start/stop recording in a call.
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Input "#" in input field.  Used as ":" when dialing direct IP Cal
#/Details
e.g., 192.168.40.5:5060.
Input "#" on dialing screen to use it as REDIAL key.  Display call details on call screen during a call.
Shortcut Key: Red
Shortcut Key: Yellow
Shortcut Key: Blue
Home
Menu
Back
Volume Down
Volume Up
Zoom In
Zoom Out
Trackpad
Press each shortcut key for designated funct ions on different screen context.
Press the key to go back to home screen. Press the key to view more options.
Press the key to go back to the previous screen or exit the current screen.
Turn down the device volume. Turn up the device volume. Zoom in screen or adjust close focus. Zoom out screen or adjust distant focus.
Slide on the trackpad to move the mouse cursor.  Press the trackpad to confirm operations.  Using two fingers to press on the trackpad and slide
up/down for page up/down.

USING THE REMOTE CONTROL

The remote control is connected to the GVC3200 via Bluetooth and it’s already pre-paired when th e user receives the GVC3200 package. Bef ore using the remote control, please make sure:
1. A pair of AAA batteries is correctly installed on the back of the remote control.
2. The remote control needs to be placed within the Bluetooth effective range, i.e., 10m from the
GVC3200.
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After powering up the GVC3200, Pressing the "OK" key on the remote control will initiate connection and the remote control can be used right away.
If the remote control fails to pair and connect to the GVC3200, please follow the steps below to troubleshoot:
• Check the battery polarity when placed into the battery case. Make sure the batteries are placed in
the correct direction in the remote control.
• Check the battery power.
If the remote control still can’t function beyond the above situations, please change a remote control and try again, or contact the device provider.

USING MOUSE & KEYBOARD

When the USB mouse is plugged into the GVC3200, users could make the following operations with the mouse.
1. Single click the left key of the USB mouse to perform the following operations:
• Access menu
• Check in the checkbox or enable/disable an option
• Bring up the drop-down list when clicking on a combo box.
• Switch input methods in the input box, tap on the corresponding buttons on the soft keyboard to
input characters.
2. Double left click
on the soft keyboard can switch to "Always use upper case" in English input
method.
3. Single click the right key of the USB mouse to exit the current menu in the LCD display device. It will
go back to the previous menu without saving the configurations.

OLED SCREEN

Table 7 GVC3200 OLED Screen Status Descriptions
OLED Screen Status Descriptions
Booting IP
Display "BOOTING..." when the GVC3200 boots up. Display GVC3200 IP address. For example, I P: 192.168.40.5.
Call Status
Display "Ringing", "Calling", "Talking", "Call Waiting", "Missed Call", "New Voicemail" and etc.
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Upgrade Status
a new firmware version is
LED Indicator Status
Descriptions
• Display "New Version" when detected.
• Display "Upgrading" in the process of upgrading.
• Display failure reason when upgrade fails. For example,
"Incompatible Hardware", "Insufficient Space", "Same Version", etc.
Sleep Mode
Abnormal Status
Display "Standby".
Display abnormal status information. The hexadecimal error code will be displayed next to the abnormal status.

USING THE LED INDICATOR

The GVC3200 LED indicator is located next to the OLED. It can be used to notify the users with current status of the device. Please refer to the stat us description below.
Table 8 GVC3200 LED Indicator Status Descriptions
Solid Green Booting or the device is already booted up Flash Red Standby (Sleep Mode) Solid Red Shut down but powered on (power adapter is c onnected) Green Flashing once Key pressing on the remote control OFF Power off

STATUS ICONS

The GVC3200 status icons are displayed on the right side of top status bar on the GVC3200 LCD display device.
The following table lists the main status icons used on GVC3200.
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Icon
Descriptions
Icon
Descriptions
Icon
Descriptions
Table 9 GVC3200 Status Icons Descriptions
Missed Call
Ethernet is connected
PPPoE is connected
VLAN is successfully configured
VPN is connected
Bluetooth is connected Remote control is
connected and paired SD Card is inserted Call recording storage
is full
Wi-Fi is connected.
Ongoing call
Ethernet is disconnected PPPoE connection is
failed
VLAN is being configured
VPN connection is failed
DND mode is enabled Remote control is paired
but not connected USB flash drive is
inserted Contacts storage is full
Wi-Fi is disconnected
Auto answer is enabled Trying to connect to the
Ethernet PPPoE is disconnected
Unread voicemail
Using third party applications for mixing calls
Remote control Low battery Remote control is not
connected and paired Speaker is being used
SD card storage is full
Volume is turned to silent
Call forward is set up
Wi-Fi signal strength
Unknown Wi-Fi

USING THE ONSCREEN KEYBOARD

ENGLISH KEYBOARD

This is the default keyboard on the GVC3200. The GVC3200 English keyboard supports multiple
languages input methods. Users could tap on below.
to switch among different languages. See figure
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Figure 6 GVC3200 Soft Keyboard - English Input Method
Tap on to switch CapsLock.
Figure 7 GVC3200 English Input Method - Capslock

NUMBERS AND SYMBOLS

To input number and symbols, tap on
Tap on
for more numbers/symbols.
Figure 8 GVC3200 Soft Keyboard - Symbols and Numbers
on the default keyboard to switch to numbers/symbols.
Figure 9 GVC3200 Soft Keyboard - More Symbols and Numbers
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HOME SCREEN

GVC3200 Home screen displays the icons for users to easily access applications, camera, schedule, call, contacts, settings and custom applications. Press the Left/Right keys on the rem ote control to navigate.
If there is no activity on main screen, the icons will be hidden and the video local loopback is displayed. Press the OK button on the GVC3200 remote control to bring up the icons to display again.
Figure 10 GVC3200 Home Screen
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CONNECTING TO NETWORK AND DEVICES

The GVC3200 supports a variety of network connections (Ethernet, Wi-Fi) and device connections, including USB, SD card and Bluetooth device. For first-time users, please connect to USB mouse for configuration on device, or log in the GVC3200 web UI to use the virtual remote configuration. For more information about using web UI, please refer to the GVC3200 Administration Guide in
www.grandstream.com

ETHERNET

If the user would like to use Ethernet connection for network access, please plug the Ethernet cable to the LAN port on the back of the GVC3200. Ethernet c onnection is turned on as DHCP by default.
To configure Ethernet settings on GVC3200:
.
1. Plug the E thernet cable into the LAN port on the back of the GVC3200.
2. Go to LCD menu->Settings->Network->Ethernet->IPv4 Settings.
3. Tap on "Add ress Type" to select DHCP, Static IP or PPPoE as the address type. For DHCP, save the setting and the GVC3200 should be able to get IP address from the DHCP
server in the network.
For static IP, enter IP Address, Subnet Mask, Default Gateway, DNS Server and Alternative DNS
server for the GVC3200 to correctly connect to the network.
For PPPoE, enter PPPoE account ID and password so the GVC3200 can get IP address from the
PPPoE server.

WI-FI

Wi-Fi is supported and built-in on the GVC3200. On the LCD display, go to Settings->Network-> Wi-Fi to turn on and configure Wi-Fi.
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