GoDEX RT700i operation manual

RT700i SERIES BARCODE PRINTER

RT700iW SERIES BARCODE PRINTER

USER MANUAL

User Manual
Version
Issue Date
P/N

: RT700i(W) series
: Rev.E.2
: 2020.03.16
: 920-014811-01

RT700i SERIES USER MANUAL

4

for Ethernet

41

5

Accessories

049

6

Maintenance and Adjustment

061

Appendix

File Manipulation When Using USB Stick

CONTENTS

1 Barcode Printer 001

1.1

1.2

2 Printer Setup 006

2.1

2.2

2.3

2.4

2.5

3 Printer Setting and Control 021

3.1

3.2

3.3

3.4

3.5

3.6

3.7

3.8 USB Host

3.9 Dump Mode Begin 039

Box Content

Getting to Know Your Printer

Open the Printer

Loading the Ribbon

Loading the Label Roll Module

Connecting the Printer to the Host Computer

Installing Printer Driver and QLabel with Super

Wizard CD

Operation Panel

LCD Interface Introduction

LAN Setting

LCD Password

LCD Interface Function

Label Calibration and Self Test

Error Alerts

001

002

006

007

012

014

016

021

022

026

028

030

034

036

038

NetSetting

4.1

4.2

5.1

5.2

5.3

6.1

6.2

Product Specifications

Installing the NetSetting Software

The Interface of NetSetting

Preparation Steps

Installing the Label Dispenser

Installing the Cutter

Cleaning the Print Head

Troubleshooting

Interface

Bluetooth Module

WiFi Printer Server Module Installation - For RT700iW/ RT730iW

0

041

042

049

051

057

061

062

Contents

RT700i SERIES USER MANUAL

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS

This equipment has been tested and found to comply with the limits for a CLASS A digital device,

pursuant to Part 15 Subpart B of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference to radio

communications.Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at own expense.

EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS

This equipment has been tested and passed with the requirements relating to electromagnetic

compatibility based on the standards EN55032:2012/AC 2013 Class A, EN61000-3-2:2014 EN

61000-3-3:2013 and EN55024:2010, IEC 61000-4-2:2008 series The equipment also tested and passed

in accordance with the European Standard EN55032 for the both Radiated and Conducted

emissions limits.

RT700i SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS

IEC 60950-1:2005(2nd Edition)+Am 1:2009 Am2:2013, CB9254-2008 (Class A ) ; GB17625. 1-2012;

GB4943.1-2011, EN55032:2012/AC 2013 Class A EN61000-3-3:2013, EN 61000-3-3:2013 and

EN55024:2010, IEC 61000-4-2:2008 series, UL 60950-1 & CAN/CSA C22.2 No. 60950-1-07, Information

Technology Equipment - Safety - Part 1: General Requirements, CFR 47, Part 15 Subpart B

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference

in which case the user may be required to take adequate measures.

此为Class A产品，在生活环境中，该产品可能造成无线电干扰，在这种情况下，可能需要用户对其干扰采取切实可行
的措施。

이 기기는 업무용으로 전자파적합등록을 한 기기이오니 판매자또는 사용자는 이점을 주의하시기 바라며, 만약 잘못 판매 또는
구입하였을 때에는 가정용으로 교환하시기 바랍니다

.

Declaration

RT700i SERIES USER MANUAL

SAFETY INSTRUCTIONS

Please read the following instructions carefully.

1. Keep the equipment away from humidity.

2. Before you connect the equipment to the power outlet, please

check the voltage of the power source.

3. Make sure the printer is off before plugging the power connector

into the power jack.

4. It is recommended that you connect the printer to a surge

protector to prevent possible transient overvoltage damage.

5. Be careful not to get liquid on the equipment to avoid electrical

shock.

6. For safety and warranty reasons, ONLY qualified service personnel

should open the equipment.

7. Do not repair or adjust energized equipment under any

circumstances.

Caution

**** Danger of explosion if battery is incorrectly replaced. Replace only with the equivalent type recommended by

the manufacturer.

**** Dispose of used batteries according to the manufacturer’s instructions.

**** Only use with designated power supply adapter model.

**** Changes or modifications not expressly approved by the party responsible for compliance could void the user's

authority to operate the equipment.

Specifications are subject to change without notice.

Safety instructions

1 Barcode Printer

1.1 Box Content

Please check that all of the following items are included with your printer.



RT700i Series Barcode Printer

RT700i



Label Stock



Ribbon Module

Empty Ribbon Core

Ribbon



USB Cable



Power Adapter

Power Cord

AC Adapter



RT700i Series Quick Guide

RT700/RT700i/RT700



CD

Including GoLabel software

and RT700i/RT730i user manual.

x

Series

Ribbon Hubs

Set of 2.

1

1 Barcode Printer

1.2 Getting to Know Your Printer

Device Overview



Front View

PRINTER COVER



OPERATION PANEL

LCD SCREEN

FEED BUTTON

RT700i

DIRECTION KEY

RT700i

POWER BUTTON

FRONT COVER

COVER RELEASE CATCHES

Pull catches for opening the printer cover

Rear View

RT700i

CALIBRATION BUTTON

FAN-FOLD LABEL INSERT

Feed slot for continuous labels

USB HOST

ETHERNET PORT

SERIAL PORT

USB PORT

POWER JACK

2

1 Barcode Printer



Bottom View

COVER OF THE MODULE CONNECTION JACKS

**** Cut-outs are not intended for wall-mount use.

3

1 Barcode Printer

The Internal View of Printer

LABEL
SUPPLY
MODULE

RELEASE CATCH

Release catch for closing

the printer cover

LABEL SUPPLY HUB

Set of 2

LABEL GUIDE

Set of 2

RELEASE CATCH

Release catch for opening

the label supply hub

LABEL SENSOR
MODULE

PLATEN MODULE

PLATEN

LABEL SENSOR

GUIDE TRACK

PLATEN LOCKERS

4

1 Barcode Printer

The Printing Mechanism

RIBBON REWIND MECHANISM

PRINT HEAD

RIBBON WINDOW COVER

NOTCH OF RIBBON REWIND WHEEL

RIBBON REWIND WHEEL

RIBBON
SUPPLY
MECHANISM

PAPER PRESS BAR

NOTCH OF RIBBON SUPPLY WHEEL

RIBBON SUPPLY WHEEL

5

2 Printer Setup

2.1 Open the Printer

Open the Printer Cover

Place the printer on a flat surface. Open the printer cover by pulling the cover release catches on both sides of the

printer and lift the printer cover.

Pull the catches toward the direction

RT700i

COVER RELEASE CATCHES

Pull the catches for opening the printer cover

Pull the catches toward the direction

Open the printer cover

6

2 Printer Setup

2.2 Loading the Ribbon

A New Ribbon Module Installation

EMPTY RIBBON COREA NEW RIBBON

1. Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon.

Stick on empty ribbon core

2. Insert the ribbon hub into empty ribbon core and new ribbon. Wind the ribbon around the empty ribbon core

for 2 to 3 circles.

Insert the ribbon hub

RIBBON HUB

3. A ribbon module is assembled as below.

A NEW RIBBON MODULE

Wind the ribbon around the core

RIBBON SUPPLY MODULE

RIBBON REWIND MODULE

7

2 Printer Setup

Load the Ribbon on the Printer

For Ribbon Supply Module

RIBBON SUPPLY MECHANISM

RIBBON SUPPLY SPINDLE FIXED SLOT

RIBBON SUPPLY WHEEL

1. Place the ribbon module into the printing mechanism. Please the left-hand side of ribbon supply spindle

fixed slot first. Make sure the holder of square fixed shaft is inserted into the notch. Then place the

right-hand side of ribbon positioning round shaft. Can be fixed ribbon supply module.

Left side

放入

RIBBON SUPPLY

MODULE

Place

Place

SQUARE FIXED SHAFT

RIBBON SUPPLY SPINDLE
FIXED SLOT

Right side

POSITIONINGROUND SHAFT

Place

POSITIONING HOLES

8

2 Printer Setup

2. The ribbon supply module loading is completed. Pull the ribbon.

Push the release catch forward to unlock it. Close the printer cover.

Close the printer cover

For Ribbon Rewind Module

2

1

Push

RELEASE CATCH

Release catch for closing

the printer cover

RIBBON REWIND MECHANISM

RIBBON WINDOW COVER

The cover for Ribbon rewind mechanism

RIBBON REWIND SPINDLE FIXED SLOT

RIBBON REWIND WHEEL

9

2 Printer Setup

1. Open the cover of ribbon window.

Open the cover of ribbon window

2. Please the left-hand side of ribbon rewind spindle fixed slot first.

Make sure the holder of square fixed shaft is inserted into the notch. Then place the

right-hand side of ribbon positioning round shaft. Can be fixed ribbon rewind module.

RIBBON REWIND

MODULE

Place

Left side

Place

Right side

Place

SQUARE FIXED SHAFT

RIBBON REWIND
SPINDLE FIXED SLOT

POSITIONING ROUND SHAFT

Place

POSITIONING HOLES

10

2 Printer Setup

3. Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles.

Rotate backward

RIBBON REWIND WHEEL

4. Close the cover of ribbon window.

The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled

correctly.

Close the cover
of ribbon window

11

2 Printer Setup

2.3 Loading the Label Roll Module

Loading the Label Stock on the Printer

LABEL STOCK

LABEL SUPPLY HUB

Set of 2

LABEL
SUPPLY
MODULE

LABEL GUIDE

Set of 2

1. Press the ribbon catch and pull to open the label supply hub.

2

2

RELEASE CATCH

Release catch for opening the label supply hub

1

2. The label roll into the label supply module and align the label supply hub.

Moving the label supply hub. The label roll is indeed installed in the label supply hub.

RELEASE CATCH

Release catch for opening

the label supply hub

Place

12

2 Printer Setup

3. Feed the Label through the label guides. The label guides will help to prevent the label swaying.
(Press release catch removable label guide.)

Through the label guides

LABEL GUIDE

Set of 2

4. Unlock the release catch to close the printer cover.

2

Close the printer cover

1

RELEASE CATCH

Release catch

for closing the printer cover

5. Press the FEED key and make sure the label is fed smoothly. The label loading is completed now.

RT700i

**** Please keeps the rack gear clean to ensure the smoothness of paper roll supply module.

13

2 Printer Setup

2.4 Connecting the Printer to the Host Computer

1. Please make sure that the printer is switched off.

2. Connect the power cord to the AC adapter.

POWER CORD

AC ADAPTER

Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket

of the wall.

POWER ADAPTER

JACK

RT700i SERIES BARCODE PRINTER

RT700i

SLOT

THE WALL

PLUG

SOCKET

14

2 Printer Setup

3. Connect the USB/serial cable to the printer and host computer.

RT700i SERIES BARCODE PRINTER

RT700i

USB CABLE

PLUG

PLUG

SOCKET

USB PORT

PC

4. Pressing the power button. The power LED indicator should now lights up.

Pressing the power button

POWER LED INDICATOR

OPERATION PANEL

RT700i

15

2 Printer Setup

2.5 Installing Printer Driver and GoLabel with Super Wizard CD

1. Insert the Super Wizard CD in the CD/DVD drive of the host computer and the program should pop up

automatically. You will see the Welcome screen first. On the Welcome screen, choose “Standard Installation”.

2. The wizard will then ask you to make sure your USB and power cables are connected and that the power is

turned on. Make sure that is done and then click “Next”.

3. The next screen you will see is, “Install the GoLabel Software and Windows driver”. Click “Next” to continue.

****If the Super Wizard program did not run automatically, you can either turn on the “Auto-run” setting for your

CD/DVD driver or double-click the icon of CD/DVD driver to run the program.

16

2 Printer Setup

4. As the printer driver and GoLabel are installing, a screen will display a progress bar.

5. Once the installation is complete, you can start to make and print labels with GoLabel or throug the printer driver.

6. As the optional steps, you can also print a test label or register your printer during the “Standard Installation”

procedure.

****If you need more resources, tools or reference documents, you can also find them on Super Wizard CD. Just click

“Other Choices” on Welcome Screen to access the files.

17

2 Printer Setup

Installing Printer Driver Directly from CD Folder

1. Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD.

Select the icon for the driver file and click it to start the installation.

2. Follow the instructions on the screen. The Driver Wizard guides you through the installation procedure.

Select "Install printer drivers".

3. Specify your printer model.

Godex RT700i

18

2 Printer Setup

4. Specify the port used to connect the printer to the host computer.

5. Enter a printer name and assign the appropriate rights.

Godex RT700i

Godex RT700i

6. Once the installation is complete, a summary of the printer settings is displayed.

Check whether the printer settings are correct and click "Finish" to start copying the driver files.

Wait until copying is complete, then finish the installation.

Godex RT700i

Godex RT700

19

2 Printer Setup

7. Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder.

Godex RT700i

Godex RT700i

20

3 Printer Setting and Control

3.1 Operation Panel

Operation Panel Introduction

OPERATION PANEL

RT700i

RT700i

POWER BUTTON

POWER Button

Press the POWER button to turn on the printer, and the START UP SCREEN appears. The printer is on “ready to print”

status, the LCD screen should display the message “READY“ on the screen.

When printer is turned on, keep pressing the POWER button for 3 second will turn the printer off.

FEED Button

When you press the FEED button, the printer moves the label to the defined stop position.

If you are using continuous labels, pressing the FEED button will move label stock until you release the button again.

If you are using individual labels, pressing the FEED button will move only one label.

If the label does not stop at the correct position, you need to run the auto-detection function on the label stock, please see Section 3.4 Label

Calibration and Self Test.

LCD SCREEN

FEED BUTTON

DIRECTION KEY

PAUSE PRINTING_FEED Button

Pressing the FEED button during printing will interrupt printing, and the LCD display message “PAUSE...”.

When the FEED button is pressed again, the printer resumes printing. Example: While a 10-label print job is running,

you press the FEED button to pause the printer. Two of the labels have been printed. To resume printing and print the

remaining eight labels, you will need to press the FEED button again.

CANCEL PRINTING_FEED Button

Press and hold the FEED button for 3 seconds during printing, the current print job will be cancelled.

Example: While a 10-label print job is running, you press the FEED button. Two of the labels have been printed.

The print job is cancelled and the remaining eight labels will not be printed.

021

3 Setting and Control for Operation Panel

3.2 LCD Interface Introduction

Getting Started

Press the POWER button to turn on the printer, and the START UP SCREEN appears.

Power on

If the printer is on “ready to print” status, the LCD screen should display the message “Ready“ on the screen.

Please keep pressing  button and wait for the timer to be filled, then the LCD interface will enter into the MAIN

PAGE for SETTING MODE. You can make various setting functions in SETTING MODE.

Enter Main page

22

3 Setting and Control for Operation Panel

Operations on Setting Page

On MAIN PAGE, press  or  button to move the cursor and select the functions.

Select a designated function and press FEED button, you will enter the SETTING PAGES for the function.

Select

Enter

On SETTING PAGES, press  or  button to select the setting items.

Select a designated function and press FEED button, you will enter the SETTING VALUE PAGES for the function.

or

Enter

orSelect

23

3 Setting and Control for Operation Panel

On SETTING VALUE PAGES, press  or  button to change the setting values.

Select

Press FEED button will apply the setting value you just selected, and the red tick will appear to mark the value.

Apply

or

**** The blue arrow indicates the value you are selected.

**** The red tick indicates that the selected value is applied now.

24

3 Setting and Control for Operation Panel

Exit from Current Page to Ready Status

The icon on top-left corner displays the capture of upper level screen and also guides you back to upper level with

left or up arrow.

NAVIGATION ICON

On SETTING VALUE PAGES, press button will go back to the upper level screen.

Back to the Setting page

On SETTING PAGES, press  button will go back to the MAIN PAGE screen.

Back to the Main page

25

3 Setting and Control for Operation Panel

3.3 LAN Setting

Operations on Setting Page

On MAIN PAGE，press  or  button to move the cursor and select the functions.

Select a designated function and press FEED button, you will enter the SETTING PAGES for the function.

Select Device

Enter LAN Setting

On LAN Setting PAGE，press  or  button to select the setting items.

or

Device

Select a

designated funcition

Select DHCP and press FEED button, you will be able to setup DHCP function

or

26

3 Setting and Control for Operation Panel

The default of DHCP is Disable. ，Press  or  button to change the setting values.

Select  to enable DHCP

Press FEED button twice to save the setting.

Press FEED once to exit.

Press FEED again to save

and return to previous

SETTING PAGE.

27

3 Setting and Control for Operation Panel

3.4 LCD Password

Operations on Setting Page

On MAIN PAGE, press  or  button to move the cursor and select the functions. Seclect a designated function

and press FEED button, you will enter the SETTING PAGE for the function.

Select Device

Enter LCD Password

The default of LCD Setting is Disable. Press  or  button to change the setting values.

or

Device

Select  button to

Enable Password function

28

3 Setting and Control for Operation Panel

Select  button again to

setup the password

Press FEED button twice to svae the setting

Press FEED button onece to exit.

Press FEED button again to save

reture to previous SETTING PAGE

and

29

3 Setting and Control for Operation Panel

3.5 LCD Interface Function

Main Page

Setting items for printer, ex. Printing speed, darkness.

Printer Setting

Also includes a Printing Wizard for your ease of printing.

Label Setting

Device

Analysis

Exit

Setting items for printing label, ex. Rotation, Printing position offset.

Option modules and connection port settings.

Self-Diagnose functions for printer, ex. TPH testing, self-test page printing.

Exit from Setting Mode.

30

3 Setting and Control for Operation Panel

English

Speed

2-5 or 7

Darkness

0-19

Label with Gaps

Label with Marks

Continuous

Direct Thermal

Thermat Transfer

Tear-off Position

0-40

Darkness

0-19

Speed

2-5 or 7

Auto Select

See-Through

Reflective

Label with Gaps

Label with Marks

Continuous

Direct Thermal

Thermat Transfer

Tear-off Position

0-40

Apply

Cancel

850

852

437

860

863

865

857

861

862

855

866

737

851

869

Win 1252

Win 1250

Win 1251

Win 1253

Win 1254

Win 1255

Win 1257

0°

90°

180°

270°

Horizental Offset

-100 - 100

Vertical Offset

-100 - 100

Start Offset

-100 - 100

001 Form Name

002 Form Name

Setting Items in Setting Mode

Printer Setting

LCD Language

Wizard

Media Type

Printer Mode

Sensor

Printing Mode

Top of Form

Deutsch

繁體中文
简体中文

Français
Español

日本語

Italiano

Pусский

Türk

Media Detection

Media Type

Label Setting

Setting

Codepage

Rotation

Recall Label

31

3 Setting and Control for Operation Panel

Apply

Cancel

None

Cutter

Label Dispensor

Applicator

Apply

Cancel

4800 bps

9600 bps

19200 bps

38400 bps

57600 bps

115200 bps

Non

Odd

Even

7 bits

8 bits

1 bits

2 bits

Apply

Cancel

YYYY/MM/DD

HH:MM:SS

Apply

Cancel

Apply

Cancel

Apply

Cancel

Apply

Cancel

Apply

Cancel

Apply

Cancel

Apply

Cancel

Apply

Cancel

Apply

Cancel

Apply

Cancel

Exit

Buzzer

Device

Optional Setting

LAN Setting

LCD Password

Serial Port Setting

RTC Setting

Bluetooth Setting

Option

Pre-Printing

Part NO.

DHCP

Default Gateway
Dynamic IP

Subnet Mask

Baud Rate

Parity

Data bits

Stop bits

Clock Display

RTC Setting

Clear Bind

Make Device
Visible

SSP

09100
Disable

Enable

192.168.000.254

192.168.102.076

255.255.255.000
Disable

Enable

Enable

Disable
Enable

Disable

Enable

Disable
PIN Code 0000
Search Devices

Analysis

Exit

Calibration

Self-test

TPH Testing

Reset to Default

Label Format

Graphic

Bitmap Fonts

Clear Memory

True Type Fonts

Asian Fonts

ALL

32

3 Setting and Control for Operation Panel

Appears on the NAVIGATION ICON of Setting

pressing “LEFT“ key.

Appears on the NAVIGATION ICON of Setting

by pressing “UP“ key.

On Setting Value pages, press “RIGTH“ key to

change.

For locked value, press “RIGHT” key again to
unlock the value.

Status of LCD Interface

When printer is on standby status (ready to print), the LCD interface will display “Ready” on screen.

You can only print on this “Ready“ status.

If there is any printers error, the LCD screen will display the error screen to show the type of error.

You can fix the error according the notice.

WARNING ICON

Icon Definition

To upper level

To upper level

Lock

Unlock

Scroll the value

ERROR ICON

Check Ribbon

Pages. It guides you back to upper level by

Value Pages. It guides you back to upper level

lock the value for preventing unexpected

On Setting Value pages, press “UP“ or “DOWN“
key to scroll the values for your selection.

ERROR DESCRIPTION

33

3 Printer Setting and Control

3.6 Label Calibration and Self Test

Label Calibration

The printer can automatically detect and store label height.

That means the host computer does not need to transmit the label height to the printer.

Self Test

Self-test function lets you check whether the printer is functioning normally.

Here is how you run the label size calibration and self test.

1. Check that the label stock is loaded correctly.

2. Turn off the printer.

3. Turn the printer on again, keeping the FEED button pressed. When the LED starts to flash red, release the FEED

button. The printer will now measure the label stock and store the label height.

4. Once the printer has successfully measured the label stock, it will print a self-test label.

The contents of a self-test printout are listed below.

Model & Version

USB ID setting

Serial port setting

MAC address of Ethernet port

IP protocol setting

IP address of Ethernet port

Gateway setting

Netmask setting

Number of DRAM installed

Image buffer size

Number of forms

Number of graphics

Number of fonts

Number of Asian fonts

Number of Databases

Number of Scalable fonts

Free memory size

Speed, Density, Ref. Point, Print direction

Label width, Form length, Stop position

Cutter, Label Dispenser, Mode

Sensor Setting

Code Page

RT700i:GX.XXX

USB S/N:12345678

Serial port:96,N,8,1

MAC Addr:xx-xx-xx-xx-xx-xx

DHCP Enable

IP xxx.xxx.xxx.xxx

Gateway xxx.xxx.xxx.xxx

Sub-Mask xxx.xxx.xxx.xxx

##################################

1 DRAM installed

Image buffer size:1500 KB

0000 FORM(S) IN MEMORY

0000 GRAPHIC(S) IN MEMORY

000 FONT(S) IN MEMORY

000 ASIAN FONT(S) IN MEMORY

000 DATABASE(S) IN MEMORY

000 TTF(S) IN MEMORY

4073 KB FREE MEMORY

^S4 ^H8 ^R000 ~R200

^W102 ^Q100,3 ^E18

Option:^D0 ^O0 ^AD

Reflective AD:1.96 2.84 2.49[0.88_23]

Code Page:850

34

3 Printer Setting and Control

Label Calibration Button

A hardware button to make a Label Calibration while printer encountering ‘’Media Error’’ during the cases when first-time

printer start up or change label or ribbon to another type, such as change using gap label to continuous or black mark

labels.

RT700i

CALIBRATION BUTTON

Press

Press C-button for 2 seconds, it will make an auto-sensing to calibrate the label and ribbon’s parameters.

Press

****Press C-button is equivalent to the auto-sensing command ‘’~S,SENSOR’’ that will cancel on-printing-job and make the

Label Calibration immediately.

35

3 Setting and Control for Operation Panel

Operation Panel

Status

Type

Beeps

Description

Solution

3.7 Error Alerts

In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD

screen and hear some beep signals. Please refer to below table for the error alerts.

Printhead up (Open)

OPERATION PANEL

RT700i

Print Head Error 2 x 4 beeps

POWER BUTTON

The printing mechanism is not
correctly closed.

LCD SCREEN

FEED BUTTON

DIRECTION KEY

Open the print mechanism and
close it again.

Check Ribbon

Check Media

Print Head Error None

Media Error 2 x 3 beeps

Media Error 2 x 2 beeps

High temperature at the print
head.

No ribbon is installed and the
printer displays an error.

The ribbon is finished or the label
supply hub is not moving.

No paper is detected.

Paper is finished. Replace the label roll.

Printer feed problem.

Once the print head has cooled
down, the printer switches to
standby mode.

Make sure that the printer is set to
direct thermal printing mode.

Replace the ribbon roll.

Make sure that the label sensor is
positioned correctly. If the sensor
still does not detect the paper,
run the auto-detection function
again.

Possible reasons: the print medium
has become trapped around the
rubber roll; the sensor cannot
detect a gap or black mark
between the labels; there is no
paper. Please reset the sensor.

36

3 Setting and Control for Operation Panel

Operation Panel

Status

Type

Beeps

Description

Solution

File Error 2 x 2 beeps

The memory is full. The printer
prints the message "File System full
".

Unable to find file. The printer
prints the message "File Name not
found"

A file of the same name already
exists. The printer prints the
message "Duplicate Name".

Delete unnecessary data or install
additional memory.

Use the "~X4" command to print
all files. Then check whether the
files exist and whether the names
are correct.

Change the name of the file and
try storing it again.

37

3 Printer Setting and Control

3.8 USB Host

Definition : USB Host port supports either device：USB memory stick, keyboard or scanner.

Purpose



USB memory stick : It extends the user memory space up to 32GB for Graphic, Font, Label Format, DBF and Command

files downloading. The printer’s Firmware also can be updating if copy new version of Firmware into USB memory stick.



Connecting an USB keyboard to printer for ‘’ Standalone’’ mode operation.



Plug-in an USB scanner to operate the printer in ‘’Standalone’’ mode.

Usage of Extended Memory



USB memory stick : It supports hot-plugging function; printer will create a Folder ‘’\LABELDIR’’ and switch ‘’User Flash’’

to ‘’ Extended Memory‘’ automatically while user plugs an USB memory stick into a GoDEX ‘’i’’ model printer.



Connect the USB Stick plugged -in printer to PC via USB Device or Ethernet port and run ‘’GoLabel’’ software to

download Graphic, Font, Label Format, DBF and Command files to the printer.



Detail download procedures, please refer to ‘’GoLabel On-line Help’’.

RT700i

Usage of Firmware Update



Remove USB memory stick from printer and plug-in it to a PC’s USB port; delete Firmware ‘’*.bin’’ file from

‘’\LABELDIR\FW’’ of USB memory stick if it existing; or create a Folder ‘’\LABELDIR\FW’’ to USB memory stick if it doesn’t

existing.



Copy a new version of Firmware ‘’xxxx.bin’’ to the Folder ‘’\LABELDIR\FW’’; and then remove USB and plug-in

back to the printer that going to update Firmware.



The printer will update the Firmware automatically when plug-it-into the printer and printer find-out the Firmware

in ‘’\LABELDIR\FW’’ is newer version.



Don’t remove the USB memory stick out while it’s under updating with ‘’Flash Writing...’’message that displays on

LCD panel.

38

3 Printer Setting and Control

USB Keyboard



When plug-in an USB keyboard to the printer, LCD panel will display “Standalone Mode”, press the “Enter” key

on keyboard and “Feed” key in the printer to entering to the dialog for “Recall Label” operation.



Only the sub-dialog “Recall Label” is able operating by keyboard as follow definition:

1. Press “ESC” key to exist from “Standalone Mode” or back to previous dialog

2. Press “F1”, it will let the printer from “Ready” mode entering into “Standalone Mode”

3. Press “Enter”, “Arrow” and “Alphabetic” keys as the usual in PC that will perform the key-in function of

“Recall Label” in “Standalone Mode”.

Scanner



When plug-in an USB scanner to the printer, LCD panel will display “Standalone Mode”, press the “Feed” key

in the printer to entering the dialog of “Recall Label” operation. User performs the “Recall Label” function interactively

through the LCD panel, 4 direction keys, Feed key and Scanner.



Scanner is using in “standalone Mode” to scanning the “Serial Number, Variable” and Print Quantity while the printer

prompts a message on LCD panel and wait for data input.

** The USB Host port on ‘’i’’ ‘’x’’ model printer is without ‘’HUB’’ function.

** The USB Memory Stick supports with ‘’FAT32’’Disk Format and up to 32GB only. The certified venders are Transcend,

Apacer, Patriot, Consair and Kingston.

* The download function for Graphic, Font, Label Format, DBF and Command files is operated by GoLabel of PC and

must go through the a ‘’i’’ ‘’x’’ model printer itself.

* On a PC, user may copy entire folder’’\LABELDIR’’ from USB memory stick to PC or vice-versa. Copy a sub-folder or

individual file in ‘’\LABELDIR’’ to PC or vice-versa is not supported.

39

3 Printer Setting and Control

3.9 Dump Mode Begin

For make sure provide us correct information for check what commands sentfrom the PC or software, please following below

steps,

STEP 1, Let the printer enter Dump Mode

For Desktop printer (RT200i / RT700i series, with LCD)

Just press and hold the key until LCD Display shows “DUMP MODE ”, then release the key.

STEP 2. Make sure pinter ready for print a label

STEP 3. Send a label or commands which met problem to the printer

STEP 4. Printer will print out a label with letters and numbers, please take a picture on them and send us by email.

To cancel (get out of) the Dump Mode, please press the FEED key, and then the printer will

automatically print “OUT OF DUMP MODE.” This indicates that the printer is back to the standby mode.

40

4 NetSetting for Ethernet

4.1 Installing the NetSetting software

The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port.

It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow

below steps.

1. Insert the product CD in the CD/DVD drive of the host computer and open the "Ethernet" folder on the CD.

2. Select the icon for the NetSetting installation file and click it to start the installation.

3. Follow the instructions on the screen. The Setup Wizard guides you through the installation procedure.

4. Specify the “Installation Folder".

5. Click ”Next” to start the installation.

6. Once the installation is completed; you will see the NetSetting icon on your desktop.

41

4 NetSetting for Ethernet

4.2 The Interface of NetSetting

Click the NetSetting icon to start the program; you will see the start page as below. The start page will display the

basic information of connected printer and your PC.

ZX1200

Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network

environment. Once a connected Godex printer is detected, it will be listed on the start page.

There are six tabs on the top of interface which can configure different types of network settings. But for the data

security reason, you need correct password to enter the configuration pages.

**** The default password is “1111”, you can change the password later from the “IP Setting” tab.

42

4 NetSetting for Ethernet

IP Setting

The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the

printer. You can also set the printer’s IP address ether by DHCP or by Static IP.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

**** To fully benefit from the NetSetting software, you should be familiar with basic networking principles. Please

contact your network administrator for related network setting information.

43

4 NetSetting for Ethernet

Alert Path Setting

NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert

messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol).

You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

44

4 NetSetting for Ethernet

Alert Message Setting

For the alert message notification function, you can decide which error cases need to be sent out to the operator.

Moreover, the alert messages can be set to be sent by SMTP, SNMP or both.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

45

4 NetSetting for Ethernet

Printer Configuration

Set or change the configurations of connected printer. Most of key settings for the printer operation can be done

by this setting page.

RT700i

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

46

4 NetSetting for Ethernet

User Command

The “User Command” tab provides a communication interface for operator to control the printer. Input printer

commands in "Input Command" window and press “Send Command” button, the commands will be sent to the

printer.

For some commands that will return response message, the message will be displayed in "Output Message" window.

You can press “Send Command” button to send printer commands via Ethernet port and control the printer

remotely.

47

4 NetSetting for Ethernet

Firmware Download

On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to

update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware” button.

The printer firmware then can be updated remotely.

BOOT : 1.000a1 F/W : RT700i 1.000a

In addition to the firmware update, you can press “Recover To Factory Settings” button to restore the printer

configurations back to factory default.

48

5 Accessories

5.1 Preparation Steps

Before installing the optional modules, please make some preparations as follows.

1. Turn off the printer :

Remember to switch off the printer before installing any module.

2. Open the printer cover :

Open the printer cover by pulling the release catches on both sides of the printer.

Please see the Section 2.1 for further information about Open the Printer.

3. Remove the front cover :

Please pull upward to remove the front cover.

Pull upward

FRONT COVER

49

5 Accessories

4. Remove the platen :

Lift up the release clips on both sides of the platen to release and pull upward the platen.

Release the clip

CLIP

PLATEN MODULE

Pull up the platen module

50

5 Accessories

5.2 Installing the Label Dispenser

The Overview of the Label Dispenser

PAPER SENSOR

PAPER FEED ROLLER

CONNECTION CABLE OF
LABEL DISPENSER

COVER

Preparation Steps

Please see the Section 5.1 Preparation Steps to complete the preparation steps before installing the label dispenser.

Installing the Label Dispenser

1. Removed the front panel.

2. Press the catches on the left and right sides of the platen downwards and then pass the connection cable

through the slot of the printer.

SLOT

**** A label liner thickness of 0.006 mm ± 10% and a weight of 65 g/m2 ± 6% are recommended.

**** The label dispenser will take labels up to a max. width of 118 mm.

**** When using the label dispenser, set the stop position (printer command ^E) to 13.

51

5 Accessories

3. Place label dispenser to align both holes of screw.

4. Open the cover of the label dispenser, and then tighten the screws.

1

Open the cover

5. Close the printer cover.

Then to turn the printer upside down.

2

Close the printer cover

2

Tighten the screws

2

Push

1

RELEASE CATCH

Release catch for closing

the printer cover

52

5 Accessories

6. Open the cover on the bottom of printer.

Open the cover

7. Plug the connector fo the label dispenser to the jack.

Plug

COVER OF THE MODULE CONNECTION JACKS

JACK

8. Close the cover of the module connection jacks.

Close the cover

CONNECTOR OF THE CONNECTION CABLE

COVER OF THE MODULE CONNECTION JACKS

****The printer must be switched off when plugging the connector, or the motherboard may be destroyed!

****There are 2 jacks : the lower jack for the label dispenser, the upper jack for the cutter.

CUTTER JACK

LABEL DISPENSER JACK

53

5 Accessories

Loading Label Roll with the Label Dispenser Module

1. Remove the first label from the label stock.

LABEL STOCK

LABEL LINER

Tear a label

THE FIRST LABEL

2. Feed the Label stock through the label guides.

And pull the label liner through the platen and the steel of the label dispenser.

Through the label guides

Through the platen

and the steel

STEEL

PLATEN

LABEL LINER

****Labels should be at least 25 mm high.

54

5 Accessories

3. The feeding path of label and liner should be as shown in below graphic.

LABEL STOCK

4. Close the printer cover. The installation is completed now.

RT700i

PLATEN

ROLLER

LABEL

LABEL LINER

Close the cover

55

5 Accessories

5. Press the FEED button to feed the label. The label will be peeled from the liner while it passes through the label

dispenser.

Press the feed key

RT700i

LABEL

LABEL LINER

**** There is a paper sensor on the Label Dispenser module. It will stop the printing if it is covered by label. Remove

the last printed label and the printer will then continue to print next label.

RT700i

PAPER SENSOR

56

5 Accessories

5.3 Installing the Cutter

The Overview of the Cutter

CONNECTION CABLE OF CUTTER

FEED-OUT SLOT

COVER

Preparation Steps

Please see the Section 5.1 Preparation Steps to complete the preparation steps before installing the cutter.

Installing the Cutter

1. Pass the connection cable through the slot of the printer.

SLOT

****Remember to switch off the printer before installing the cutter.

****Do not use to cut adhesive labels! Glue residue will be left on the cutter blade and impair its functioning. The

cutter has a blade life of 400,000 cuts when using paper liner which is 200μm thick and 3 inches wide.

****You can cut paper with a max. width of 118mm.

****With the cutter installed, set the stop position in Qlabel to 30, and the E value to 30.

57

5 Accessories

2. Place the cutter to align both holes of screw and then tighten the screws.

3. Place the platen back to the printer and lock the clips.

4. Close the printer cover.

Then to turn the printer upside down.

Tighten the screw

2

Lock the clip

CLIP

2

Close the printer cover

Push

1

RELEASE CATCH

Release catch for closing

the printer cover

58

5 Accessories

5. Open the cover on the bottom of printer.

Open the cover

6. Plug the connector for the cutter to the jack.

Plug

COVER OF THE MODULE CONNECTION JACKS

JACK

CONNECTOR OF THE CONNECTION CABLE

7. Close the cover of the module connection jacks.

COVER OF THE MODULE CONNECTION JACKS

Close the cover

****The printer must be switched off, or the motherboard may be destroyed!

****There are 2 jacks : the lower jack for the label dispenser, the upper jack for the cutter.

CUTTER JACK

LABEL DISPENSER JACK

59

5 Accessories

Installing the Label Roll Module on the Printer

1. Pass the labels through the guides and the cutter.

Through the label guides

Through the cutter

2. Close the top cover. To finish, press the feed button to set the label position.

2

Close the top cover

Push

1

RELEASE CATCH

Release catch for closing

the printer cover

Press the feed key

RT700i

****We advise against using inside wound label stock.

****Labels should be at least 30 mm high. When using the printer with the cutter, you should set the stop position

(^E) to 30.

60

6 Maintenance and Adjustment

6.1 Cleaning the Print Head

Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer

cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a

good print quality and a longer lifespan of the print head.

Cleaning Steps

Here is how you clean the print head.

1. Turn off the printer.

2. Open the printer cover.

3. Remove the ribbon.

4. To remove any label residue or other dirt from the print head (see red arrow), please use a soft lint-free cloth

dipped in alcohol.

PRINT HEAD

To clean the print head

****The print head should be cleaned once a week.

****Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean the

print head.

61

6 Maintenance and Adjustment

6.2 Troubleshooting

Problem Solution

The printer is switched on but the LED
does not light up.

The LED lights up red and printing is
interrupted.

The label stock passes through the printer
but no image is printed.

The label stock jams during printing.

There is no printed image on some parts
of the label.

There is no printed image on part of the
label or the image is blurred.

♦ Check the power supply.

Please see the Section 2.4

♦ Check the software settings (driver settings) or command codes.

♦ Look for the error alert in the table in Section 3.5. Error Alerts.

♦ Check whether the print mechanism is closed correctly.

Please see the Section 3.5

♦ Please make sure that the label stock is loaded the right way up

and that it is suitable material.

♦ Choose the correct printer driver.

♦ Choose the correct label stock and a suitable printing mode.

♦ Clear the paper jam. Remove any label material left on the

thermal print head and clean the print head using a soft lint-free
cloth dipped in alcohol.

Please see the Section 6.1

♦ Check whether any label material or ribbon is stuck to the thermal

print head.

♦ Check for errors in the application software.

♦ Check whether the starting position has been set incorrectly.

♦ Check the ribbon for wrinkles.

♦ Check the thermal print head for dust or other dirt.

♦ Use the internal “~T” command to check whether the thermal print

head will carry out a complete print job.

♦ Check the quality of the print medium.

The printed image is positioned
incorrectly.

A label is missed out during printing.

The printed image is blurred.

The cutter does not cut off the labels in a
straight line.

The cutter does not cut off the labels
completely.

When using the cutter, the labels are not
fed through or cut off incorrectly.

The label dispenser is not functioning
normally.

♦ Check whether there is paper or dust covering the sensor.

♦ Check whether the label stock is suitable. Contact your supplier.

♦ Check the paper guide settings.

♦ Check the label height setting.

♦ Check whether there is dust covering the sensor.

♦ Run the auto-detection function.

Please see the Section 3.4

♦ Check the darkness setting.

♦ Check the thermal print head for dust or dirt.

Please see the Section 6.1

♦ Check whether the label stock is positioned straight.

♦ Check whether the label is more than 0.2 mm thick.

♦ Check whether the cutter has been correctly installed.

♦ Check whether the paper guides are functioning correctly.

♦ Check whether there is dust on the label dispenser.

♦ Check whether the label stock is positioned correctly.

**** If any problems occur that are not described here, please contact your dealer.

62

RT700i/RT730i USER MANUAL

Model

RT700i

RT730i

68” (1727 mm)

aligned

length set by auto sensing or programming

Printer Language

vertical directions

Unicode (UTF8, UTF16)

downloadable from the software

APPENDIX

PRODUCT SPENIFICATIONS

Print Method Thermal Transfer / Direct Thermal

Resolution 203 dpi (8 dots/mm) 300 dpi (12 dots/mm)

Print Speed Up to 7 IPS (177 mm/s) 5 IPS (127 mm/s)

Print Width 4.25” (108 mm) 4.16” (105.7 mm)

Print Length

Processor 32 Bit RISC CPU

Min. 0.16” (4 mm)** ; Max.

Min. 0.16” (4 mm)** ; Max. 30” (762 mm)

Memory

Media

Ribbon

Software

Resident Fonts

Download Fonts

Sensor Type

Label roll diameter Max. 5” (127 mm)

Ribbon roll diameter 2.67“ (68 mm)

Label design software GoLabel (for EZPL only)

Flash 8MB Flash (4MB for user storage)

SDRAM 16MB SDRAM

Adjustable reflective sensor (full range). Fixed transmissive sensor, central

Types

Width 1” (25.4 mm) Min. - 4.64” (118 mm) Max.

Thickness 0.003” (0.06 mm) Min. - 0.01” (0.2 mm) Max.

Core diameter 1” & 1.5” (25.4 mm & 38.1 mm)

Types Wax, wax/resin, resi

Length 981’ (300 m)

Width 1.18” Min. - 4.33” (20 mm - 118 mm) Max.

Core diameter 1” (25.4 mm)

Driver

SDK

Bitmap fonts

Scalable fonts 90°, 180°, 270° rotatable

Bitmap fonts Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable

Asian fonts

Continuous form, gap labels, black mark sensing, and punched hole; label

EZPL, GEPL, GZPL, GDPL auto switch

Vista, Windows 7, Windows 8 & 8.1, Windows 10, Windows Server 2008 R2, 2012,
2012 R2, 2016, 2019, MAC, Linux

Win CE, .NET, Windows Vista, Windows 7, Windows 8 & 8.1, Windows 10, Android,
Mac, iOS

6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable
Bitmap fonts 8 times expandable in horizontal and vertical directions

Asian fonts 90°, 180°, 270° rotatable and 8 times expandable in horizontal and

Scalable fonts Scalable fonts 90°, 180°, 270° rotatable

1-D Bar codes

Barcodes

2-D Bar codes

Code Pages

Graphics

China Postal Code, Codabar, Code 11, Code 32,Code 39, Code 93, Code 128
(subset A, B, C), EAN-8/EAN-13 (with 2 & 5 digits extension), EAN 128, FIM, German
Post Code, GS1 DataBar, HIBC, Industrial 2 of 5 , Interleaved 2-of-5 (I 2 of 5),
Interleaved 2-of-5 with Shipping Bearer Bars, ISBT-128, ITF 14, Japanese Postnet,
Logmars, MSI, Postnet, Plessey, Planet 11 & 13 digit, RPS 128, Standard 2 of 5,
Telepen, Matrix 2 of 5, UPC-A/UPC-E (with 2 or 5 digit extension), UCC/EAN-128
K-Mart and Random Weight

Aztec code, Code 49,Codablock F , Datamatrix code, MaxiCode, Micro PDF417
, Micro QR code, PDF417,QR code, TLC 39, GS1 Composite

CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869, 737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255, 1257

Resident graphic file types are BMP and PCX, other graphic formats are

RT700i SERIES USER MANUAL

APPENDIX

PRODUCT SPENIFICATIONS

Model

RT700i

RT730i

IEEE 802.3 10/100Base-Tx Ethernet port (RJ-45)

Power on/off button

Real Time Clock

Standard

Power

Auto Switching 100-240VAC, 50-60Hz

Operation

30-85%, non-condensing.

Storage

10-90%, non-condensing.

Agency Approvals

CE(EMC), FCC Class A, CB, CCC, cUL

Weight

6.6 lbs (3.0Kg), excluding consumables

External label rewinder

USB Device (B-Type)

Interfaces

Control Panel

Serial port: RS-232 (DB-9)
USB Host (A-Type)

Color TFT LCD with navigation button
Calibration button

Environment

Humidity

Dimension

Operation temperature 41°F to 104°F (5°C to 40°C)

Storage temperature -4°F to 122°F (-20°C to 50°C)

Length 11.0” (280 mm)

Height 7.3” (186 mm)

Width 8.3” (210 mm)

Bluetooth module
Guillotine Cutter

Options

Label Dispenser
External label roll holder for 10” (250 mm) O.D. label rolls

Notice

* Specifications are subject to change without notice. All company and/or product names are trademarks and/or registered

trademarks of their respective owners.

** Minimum print height and maximum print speed specification compliance can be dependent on non-standard material

variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test non-standard materials for
minimum print height and maximum pri

nt speed capability.

Appendix

RT700i/RT730i USER MANUAL

Print Method

Thermal Transfer / Direct Thermal

Resolution

203 dpi (8 dots/mm)

300 dpi (12 dots/mm)

Print Speed

Up to 7 IPS (177 mm/s)**

5 IPS (127 mm/s)**

Print Width

4.25” (108 mm)

4.16” (105.7 mm)

Min. 0.16” (4 mm)**
Max. 68” (1727 mm)

Min. 0.16” (4 mm)**
Max. 30” (762 mm)

Processor

32 Bit RISC CPU

Flash

128 MB Flash (60 MB for user storage)

SDRAM

32 MB SDRAM

Adjustable reflective sensor (full range)
Fixed transmissive sensors, central aligned

Types

Continuous form, gap labels, black mark sensing, and punched hole; label length set by auto sensing or
programming

Width

0.79” (20 mm) Min. - 4.64” (118 mm) Max.

Thickness

0.003” (0.06 mm) Min. - 0.008” (0.20 mm) Max.**

Label Roll

Diameter

Max. 5” (127 mm)

Core Diameter

1” (25.4 mm), 1.5” (38.1mm)

Types

Wax, wax / resin, resin

Length

981” (300 m)

Width

1.18” Min. - 4.33” (30 mm - 110 mm) Max.

Ribbon Roll

Diameter

2.67“ (68 mm)

Core Diameter

1” (25.4 mm)

Printer Language

Label Design

Software

GoLabel (for EZPL only)

Driver

Bitmap Fonts

Bitmap fonts: 6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B

Bitmap fonts 8 times expandable in horizontal and vertical directions

TTF Fonts

TTF Fonts (Bold / Italic / Underline ). 0°,90°, 180°, 270° rotatable

Bitmap Fonts

Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable

Asian Fonts

16x16, 24x24. Traditional Chinese (BIG-5), Simplified Chinese(GB2312), Japanes e (S-JIS), Korean (KS-X1001)
90°, 180°, 270° rotatable and 8 times expandable in horizontal and vertical directions

TTF Fonts

TTF Fonts (Bold / Italic / Underline ). 0°,90°, 180°, 270° rotatable

CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869, 737

Unicode UTF8、UTF16BE、UTF16LE

Graphics

Resident graphic file types are BMP and PCX, other graphic formats are downloadable from the software

USB Device port (B-Type)

Parallel Port (Mini-Centronics)

Color TFT LCD with navigation button

Power on/off button

Power

Auto Switching 100-240 V AC, 50-60 Hz.

Operation

Temperature

41°F to 104°F (5°C to 40°C)

Storage

Temperature

-4°F to 122°F (-20°C to 50°C)

Operation

30 – 85 %, non-condensing.

Storage

10 - 90 %, non-condensing.

CE(EMC)、FCC Class A、CB、cUL，EAC、 BIS、CCC

Length

11.0” (280 mm)

Height

7.3” (186 mm)

Width

8.3” (210 mm)

Weight

5.73 lbs (2.6 Kg) ,excluding consumables

Cutter module

APPENDIX

PRODUCT SPENIFICATIONS

Model RT700iW RT730iW

Print Length

Memory

Sensor Type

Media

Ribbon

Software

Resident Fonts

Download Fonts

Barcodes

Code Pages

Interfaces

Control Panel

1-D Bar codes

2-D Bar codes

EZPL, GEPL, GZPL, GDPL auto switch

Vista, Windows 7, Windows 8 & 8.1, Windows 10, Windows Server 2008 R2, 2012, 2012 R2, 2016, 2019, MAC,
Linux

Win CE, .NET, Windows Vista, Windows 7, Windows 8 & 8.1, Windows 10, Android, Mac, iOSSDK

Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable

China Postal Code, Codabar, Code 11, Code 32,Code 39, Code 93, Code 128 (subset A, B, C),
EAN-8/EAN-13 (with 2 & 5 digits extension), EAN 128, FIM, German Post Code, GS1 DataBar, HIBC,
Industrial 2 of 5 , Interleaved 2-of-5 (I 2 of 5), Interleaved 2-of-5 with Shipping Bearer Bars, ISBT-128, ITF 14,
Japanese Postnet, Logmars, MSI, Postnet, Plessey, Planet 11 & 13 digit, RPS 128, Standard 2 of 5, Telepen,
Matrix 2 of 5, UPC-A/UPC-E (with 2 or 5 digit extension), UCC/EAN-128 K-Mart and Random Weight

Aztec code, Code 49,Codablock F , Datamatrix code, MaxiCode, Micro PDF417, Micro QR code, PDF417,
QR code, TLC 39, GS1 Composite

WINDOWS 1250, 1251, 1252, 1253, 1254, 1255, 1257

USB Host (A-Type)
Serial port : RS-232 (DB-9)
IEEE 802.3 10/100 Base-Tx Ethernet port (RJ-45)

Calibration button
Control key: FEED

Environment

Humidity

Agency Approvals

Dimension

Label dispenser with label taken sensor module

Options &

Accessories

***Specifications are s

their respective owners.

ubject to change without notice. All company and / or product names are trademarks and/or registered trademarks of

Due to RT700iW Series WiFi module message communication through LAN port, please make sure WiFi module has been removed when you
want to use LAN port.

External label roll holder for 10” (250 mm) O.D. label rolls
External label rewinder
Bluetooth module (distributor install)
WiFi printer server module (distributor install)

Real time clock (dealer install)

RT700i/RT700iW SERIES USER MANUAL

Connector Type :

Type B

Default settings：

Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF
protocol and RTS/CTS

RS232 Housing(9-pin to 9-pin)

DB9 Socket

DB9 Plug

Pin NO. 1 2 3 4

Function

VBUS

D-

D+

GND

APPENDIX

INTERFACE

Pinout Description



USB



Serial Port

­RXD
TXD

DTR

GND

DSR

RTS
CTS

RI

Computer

1
2
3
4
5
6
7
8
9

+5V, max 500mA

1
2
3
4
5
6
7
8
9

TXD
RXD
N/C

GND

RTS

CTS

RTS
N/C

Printer

****The total current to the serial port may not exceed 500mA.

Appendix

RT700i/RT700iW SERIES USER MANUAL

APPENDIX

FILE MANIPULATION WHEN USING USB STICK

File Manipulation

The files in both devices (USB memory stick and printer internal Flash memory) are able to copy and move by the

commands ‘’~MCPY’’ and ‘’MMOV’’ that sends from GoLabel on a PC via either connection - USB or Ethernet ports.



Copy

Syntax ~MCPY,s:o.x,d:o.x

Descripon Copy file from USB memory sck to Flash memory, or vise-versa

Parameter s = source device of stored object;

 “D” for USB memory sck; “F” for internal Flash memory

d = desnaon device of stored object

 “D” for USB memory sck; “F” for internal Flash memory

o = object name (file name); the name “o” is substuted for “*”

x = extension (file type), the type “x” is substuted by ”*”, or following

either one: D= database, A= Asia font, C= TTF font, E= Bit-Mapped

font, F= label form

Table.

Example ~MCPY,F:*.F,D:*.F

(Copy enre “Label Format” files from Flash memory to USB memory

sck)

~MCPY,D:*.G,F:*.G

(Copy enre “Graphic” files from USB memory sck to Flash Memory)

~MCPY,D:*.*,F:*.*

(Copy all object files from USB memory sck to Flash Memory)



Move

at, G= graphic, S= serial file, T= text, B= Unicode

Syntax ~MMOV,s:o.x,d:o.x

Descripon Move files from USB memory sck to Flash memory or vise-versa

Parameter s = source device of stored object;

 “D” for USB memory sck; “F” for internal Flash memory

d = desnaon device of stored object

 “D” for USB memory sck; “F” for internal Flash memory

o = object name (file name); the name “o” is substuted for “*”

x = extension (file type), the type “x” is substuted by ”*”, or following

either one: D= database, A= Asia font, C= TTF font, E= Bit-Mappe

font, F= label for

Table.

Example ~MMOV,F:*.F,D:*.F

(Move enre “Label Format” files from Flash memory to USB memory

sck)

~MMOV,D:*.G,F:*.G

(Move enre “Graphic” files from USB memory sck to Flash Memory)

~MMOV,D:*.*,F:*.*

(Move all object files from USB memory sck to Flash Memory)

mat, G= graphic, S= serial file, T= text, B= Unicode

d

Appendix

RT700i/RT700iW SERIES USER MANUAL

BT

rettuC

resnepsiD

BT

rettuC

resnepsiD

BT

rettuC

resnepsiD

BT

rettuC

resnepsiD

APPENDIX

BT2.4G Module

BT2.4G Module

Install BT2.4G Module

Follow below step to insert BT2.4G Module
into the slot.

Getting Started

Open the bottom base cover

open

rettuC

r
e
sne

psiD

BT

Follow the indicator to insert the module.

Notice

**** Please prevent below incorrect installation.

* User have to turn off the machine that

can insert BT2.4G module.

Appendix

Push the module to the end of the slot.
The Installation Line on BT2.4G Module
must right along with the edge of mainboard.
Otherwise, it might cause signal error.

Does not parallel with mainboard.

Does not push till the end of slot.

1.2

Work with Logitech K810 Keyboard

After install BT2.4G Module,

the icon will be appear on LCD display.

Ready

Ready

PressKey3 Secs to Enter Menu

Connect printer and wireless keyboard

Turn on the switch and push the Connect Button.

Button

Instruction icon

Switch

The indicators are flashing and can be detected by wireless.

Notice

**** Different operation with different wireless keyboard. Please refer to wireless keyboard user manual.
** There have pin code default value is 9200 of K810 if user change SSP setting from enable to disable the printer will

be asked to key in pin code.

Appendix

Enter Main page

Printer setting

Printer setting

Ready

就緒

PressKey3 Secs to Enter Menu

Select “Device”

Enter “BT2.4G Setting”

Device

BT2.4G Setting

Appendix

BT2.4G Setting

Enter “Search Devices”

Press
Bluetooth devices



Search Devices

Setting

BT2.4G Setting

to scan

Connecting

BT2.4G Setting

Press FEED to save the device
and return to previous

Available devices found

001/001
001F20758521
Logitech K810

BT2.4G Setting

Appendix

Printer is connecting to K810 keyboard

藍芽設定

搜尋裝置

Wait a second, keyboard shows one of indicator
is flashing then it will connect successfully

Press  button back to SETTING PAGES

Printer Setting

Select

Notice

***

The Wireless icon on LCD display will be turning from gray to blue when devices connect successfully.

or

PressKey3 Secs to Enter Menu

Appendix

Enter

Select

Enter Recall Label can use keyboard for standalone function.

Enter

or

001/001

FORM NAME

Label_1

Recall Label

Recall Label

Recall Label

Notice

***

Back to MAIN PAGE screen and press FN+F1 also can use standalone function.

Appendix

1.3

Functions

BT2.4G Setting

Descriptions

The default of Clear Bind is Disable. When enable this function,

Clear Bind

BT2.4G Setting

Make Device Visible

BT2.4G Setting

it will clear up the saved connection of wireless device then

come back to Disable.

Enable: Printer can be detected by wireless device.

Disable: Printer cannot be detected by wireless device.

* The default of Make Device Visible is Disable.

Printer can be detected during 120 sec.

Secure Simple Pairing. The default is Enable.

BT2.4G Setting

BT2.4G Setting

When connect successful, the setting of Make Device Visible,

SSP and PIN Code cannot be changed. They only can be changed

after Clear Bind.

Password for connect printer and wireless device.

When connect successful, the PIN Code only can be changed after

Clear Bind.

The default of PIN Code is ''0000''.

Search Device only available when BT2.4G function was enabled.

Press FEED to search wireless devices.

Search Devices

LCD will display all of available devices.

1. Only supports SPP & HID Profile.

2. Alphanumeric only

3. Maximum 16- device can be displayed

* When connect successful, needs to disconnect before perform this function.

Appendix

W

i

-

F

i

BT&Wi-Fi

RT700i/RT700iW USER MANUAL

APPENDIX

WiFi Printer Server Module Installation - Only for RT700iW Series

1.1 WiFi Printer Server Module Installation

Step 2.

Step 1.

* WiFi Module

Step 3.

W

i

-

F

i

BT&Wi-Fi

RT700i/RT700iW Series

User Manual

APPENDIX

WiFi Module Installation- Only for RT700iW Series

RT700iW

Step 1.

Step 2.

RTL8711AM

Step 3.

RT700iW

* Due to RT700iW Series WiFi module message communication through LAN port, please make sure WiFi module has been removed when you want to use LAN port.

RT700i/RT700iW Series

USER MANUAL

APPENDIX

WiFi Printer Server Module Installation ─ Only for RT700iW Series

1.1 Check the Wireless Access Point Setting Value

Connect RT700iW Wireless Module to Wireless Access Point,
and then connect the Module to the Mobile phones or computers through
network.

About the parameters of wireless access point, please refer to the figure below(Example:D-Link AP)

RT700iW

WPA2 only

SSID

Security

APPENDIX

PRE-SHARED KEY

RT700i/RT700iW Series

USER MANUAL

APPENDIX

WiFi Printer Server Module Installation ─ Only for RT700iW Series

1.2 Set up RT700iW Wireless Network through Godex WiFi tool

Step 1. Connect RT700iW and computer by USB cable
Step 2. Turn on RT700iW
Step 3. Start Golabel

Step 4. “Generic”→”Printer Setup”→Select printer model to RT700iW (see the screenshot below)

RT700iW

Step 5. Click “WiFi Setting” icon

(see the screenshot below)

APPENDIX

RT700i/RT700iW SERIES

USER MANUAL

APPENDIX

WiFi Printer Server Module Installation ─ Only for RT700iW Series

wireless access point

Step 6. Input
Step 7. Click “Set Data”icon, and the printer will reboot

parameter

s of

(see the

screenshot

below)

Select

RTAP

SSID

Security

PRE-SHARED KEY

PS : If printer doesn’t reboot after a few seconds and 3 beeps are not heard, please repeat the steps from chapter 1.2)

After successful connection, the WiFi icon will change from gray to purple.

APPENDIX

RT700i/RT700iW SERIES

USER MANUAL

APPENDIX

WiFi Printer Server Module Installation ─ Only for RT700iW Series

1.3 Activate DHCP function for RT700iW

1. First of all, configure DHCP function through USB

Steps : Click “Generic”→ Click“Printer Setup”→Select “USB port/GoDEX RT700iW
”→Click “Save ”

GODEX RT700iW#20150610

2. Obtain the printer IP address through WiFi Setting
(Please refer to the

screenshot below)

RT700iW

APPENDIX

RT700i/RT700iW SERIES

USER MANUAL

APPENDIX

WiFi Printer Server Module Installation ─ Only for RT700iW Series

3. Fill the IP address into the label printer interface.

GODEX RT730iW#00000000

APPENDIX

APPENDIX

Wi-Fi Printer Sever Module Installation(Quick Setting)

* Quick setting only supports GoLabel 1.15K and Arm 7 (FW1.100)

󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖󶁖 󶁖Or Arm 9 (FW2.00A) or higher version

Set up wireless network through GoDEX WiFi tool

1. Turn on the printer,connect printer and computer by USB cable.

2. Start GoLabel.

3. “Generic”→”Printer Setup”.

4. Select printer moedel(Wi-Fi supported models).

APPENDIX

Wi-Fi Printer Sever Module Installation(Quick Setting)

5. Click”WiFi Setting”icon.

6. Click”Quick Setting”icon.

APPENDIX

Wi-Fi Printer Sever Module Installation(Quick Setting)

APPENDIX

Wi-Fi Printer Sever Module Installation(Quick Setting)

8. Select server and click next button.

9. Enter the password set on the server side and click the “Setting” button.

APPENDIX

Wi-Fi Printer Sever Module Installation(Quick Setting)

10. After the setting succeeded, a prompt will pop up and the printer will restart.

11. Select the "Other" tab and click the "Get Data" icon after selecting "IP Settings".

APPENDIX

Wi-Fi Printer Sever Module Installation(Quick Setting)

12. After remembering the IP address, open the "Printer Settings" window.

13. Select the“Printer Interface”tab, fill in the IP address and click “Save” to complete
the setting.