RT200i/RT230i BARCODE PRINTER
USER MANUAL
User Manual
Version
Issue Date
P/N
: RT200i series
: Rev. 1.6
: 2013.07.04
: 920-014511-00
RT200i/RT230i USER MANUAL
4
NetSetting for Ethernet
036
CONTENTS
1 Barcode Printer 001
1.1
1.2
2 Printer Setup 005
2.1
2.2
2.3
2.4
2.5
3 Setting and Control for Operation Panel 020
3.1
3.2
3.3
3.4
3.5
3.6
Box Content
Getting to Know Your Printer
Open the Printer
Loading the Ribbon
Loading the Label Roll Module
Connecting the Printer to the Host Computer
Installing Printer Driver and QLabel with Super
Wizard CD
Operation Panel
LCD Interface Introduction
LCD Interface Function
Label Calibration and Self Test
Error Alerts
USB Host
001
002
005
006
010
013
015
020
021
026
030
032
034
4.1
4.2
5 Accessories 044
5.1
5.2
5.3
6 Maintenance and Adjustment 056
6.1
6.2
Appendix
Product Specifications
Installing the NetSetting Software
The Interface of NetSetting
Preparation Steps
Installing the Label Dispenser
Installing the Cutter
Cleaning the Print Head
Troubleshooting
Interface
File Manipulation When Using USB Stick
036
037
044
046
052
056
057
Contents
RT200i/RT230i USER MANUAL
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic
compatibility based on the standards EN 55022:2010 Class A, EN 61000-3-2:2006/A2:2009,
EN 61000-3-3:2008 and EN55024:1998/A1:2001/A2:2003, IEC 61000-4-2:2008 series The equipment also
tested and passed in accordance with the European Standard EN55022 for the both Radiated
and Conducted emissions limits
RT200i SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
IEC 60950-1:2005(2nd Edition)+Am 1:2009, GB4943.1-2011 GB9254-2008(Class A) GB17625.1-2003,
EN 55022:2010 Class A, EN 61000-3-2:2006/A2:2009, EN 61000-3-3:2008 and EN55024:1998/A1:2001
/A2:2003, IEC 61000-4-2:2008 series, UL 60950-1, 2nd Edition, 2011-12-19, CSA C22.2 No. 60950-1-07,
2nd Edition, 2011-12, CFR 47, Part 15
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.
此为Class A产品，在生活环境中，该产品可能造成无线电干扰，在这种情况下，可能需要用户对其干扰采取切实可行
的措施。
Declaration
RT200i/RT230i USER MANUAL
SAFETY INSTRUCTIONS
Please read the following instructions carefully.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please
check the voltage of the power source.
3. Make sure the printer is off before plugging the power connector
into the power jack.
4. It is recommended that you connect the printer to a surge
protector to prevent possible transient overvoltage damage.
5. Be careful not to get liquid on the equipment to avoid electrical
shock.
6. For safety and warranty reasons, ONLY qualified service personnel
should open the equipment.
7. Do not repair or adjust energized equipment under any
circumstances.
Caution
**** Danger of explosion if battery is incorrectly replaced. Replace only with the equivalent type recommended by
the manufacturer.
**** Dispose of used batteries according to the manufacturer’s instructions.
**** Only use with designated power supply adapter model.
**** Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Specifications are subject to change without notice.
Safety instructions
1 Barcode Printer
1.1 Box Content
Please check that all of the following items are included with your printer.
RT200i/RT230i Barcode Printer
Label Stock
USB Cable
Ribbon Module
Empty Ribbon Core
Ribbon
CD
Including GoLabel software
and RT200i/RT230i user manual.
Power Adapter
Power Cord
AC Adapter
RT200i/RT230i Quick Guide
RT200/RT200i Series
* Package content may vary per region.
1
1 Barcode Printer
1.2 Getting to Know Your Printer
Device Overview
Front View
OPERATION PANEL
LCD SCREEN
FEED BUTTON
DIRECTION KEY
POWER BUTTON
FRONT COVER
COVER RELEASE CATCHES
Pull catches for opening the printer cover
Rear View
CALIBRATION BUTTON
FAN-FOLD LABEL INSERT
Feed slot for continuous labels
USB HOST
ETHERNET PORT
SERIAL PORT
USB PORT
POWER JACK
2
1 Barcode Printer
Bottom View
COVER OF THE MODULE CONNECTION JACKS
**** Cut-outs are not intended for wall-mount use.
3
1 Barcode Printer
The Internal View of Printer
LABEL SUPPLY MODULE
LABEL SENSOR MODULE
LABEL SENSOR
GUIDE TRACK
PAPER PRESS BAR
LABEL SUPPLY HUB
RELEASE CATCH
Release catch for opening
the label supply hub
TOP COVER
RELEASE CATCH
Release catch for closing
the printer cover
LABEL GUIDES
PLATEN MODULE
PLATEN
The Printing Mechanism
PLATEN LOCKERS
RIBBON REWIND MECHANISM
RIBBON REWIND WHEEL
HOLDER OF RIBBON REWIND CORE
RIBBON SUPPLY MECHANISM
HOLDER OF RIBBON SUPPLY CORE
PRINT HEAD
RIBBON SUPPLY WHEEL
4
2 Printer Setup
2.1 Open the Printer
Open the Printer Cover and the Printing Mechanism
Place the printer on a flat surface. Open the printer cover by pulling the release catches on both sides of the printer
and lift the cover.
Pull the catches toward the direction
Pull the catches toward the direction
COVER RELEASE CATCHES
Pull the catches for opening the printer cover
Lift the printer cover backward
The printing mechanism is lifted up
with the printer cover
5
2 Printer Setup
2.2 Loading the Ribbon
A New Ribbon Module Installation
EMPTY RIBBON COREA NEW RIBBON
1. Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon.
Notch on left side
Stick on empty ribbon core
2. Wind the ribbon around the empty ribbon core for 2 to 3 circles.
Wind the ribbon around the core
3. A ribbon module is assembled as below.
A NEW RIBBON MODULE
RIBBON SUPPLY
RIBBON REWIND
6
2 Printer Setup
Load the Ribbon on the Printer
For Ribbon Supply Module
1. Place the right-hand side of ribbon first.
RIBBON SUPPLY MODULE
Right side
Align the ribbon core
to the holder
2. Then place the left-hand side of the ribbon.
Align the notch of the ribbon core to the spoke
Left side
Push the ribbon to tighten
the spring of the holder
SPRING OF HOLDER
NOTCH OF RIBBON CORE
SPOKE
7
2 Printer Setup
3. The ribbon supply module loading is completed.
Load the Ribbon on the Printer
For Ribbon Rewind Module
1. Pass the ribbon to round the print head.
RIBBON REWIND MODULE
Move the empty ribbon core upward
to ribbon rewind mechanism
8
2 Printer Setup
2. Place the right-hand side of empty ribbon core first.
Right side
Align the empty ribbon core to the holder
Push the empty ribbon core
to tighten the spring of the holder
SPRING OF HOLDER
3. Then place the left-hand side of the empty ribbon core.
Turn the ribbon wheel to align the notch of empty ribbon core to the spoke.
Left side
4. Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles.
The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled
correctly.
Rotate backward
Align the notch of empty ribbon core
to the spoke
NOTCH OF RIBBON CORE
SPOKE
RIBBON REWIND WHEEL
Rotate backward
9
2 Printer Setup
2.3 Loading the Label Roll Module
A New Label Supply Module Loading
LABEL STOCK
1. Unlock the release catch to lift the label supply hub.
Push rightward
1
2
Lift the label supply hub upward
LABEL SUPPLY HUB
2. Place the label stock on the label supply hub.
Place on the label supply hub
10
2 Printer Setup
3. Push the label supply module downward and close the release catch.
Push downward to fix the module
4. A new label supply module is completed.
Loading the Label Roll Module on the Printer
1. Feed the Label through the label guides and adjust the label guides to the label width. The label guides will help
to prevent the label swaying.
Through the label guides
Adjust the label guides
11
2 Printer Setup
2. Unlock the release catch to close the printer cover.
2
Push the release catch
Close the printer cover
3. Press the FEED key and make sure the label is fed smoothly. The label loading is completed now.
1
**** Please keeps the rack gear clean to ensure the smoothness of label holder.
12
2 Printer Setup
2.4 Connecting the Printer to the Host Computer
1. Please make sure that the printer is switched off.
2. Connect the power cord to the AC adapter.
POWER CORD
AC ADAPTER
Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket
of the wall.
POWER ADAPTER
JACK
RT200i/RT230i BARCODE PRINTER
PLUG
SOCKET
SLOT
THE WALL
13
2 Printer Setup
3. Connect the USB/serial cable to the printer and host computer.
RT200i/RT230i BARCODE PRINTER
USB PORT
USB CABLE
PLUG
PLUG
PC
4. Pressing the POWER button. The LCD screen should now lights up.
Pressing the POWER button
OPERATION PANEL
LCD SCREEN
POWER BUTTON
14
2 Printer Setup
2.5 Installing Printer Driver and GoLabel with Super Wizard CD
1. Insert the Super Wizard CD in the CD/DVD drive of the host computer and the program should pop up
automatically. You will see the Welcome screen first. On the Welcome screen, choose “Standard Installation”.
2. The wizard will then ask you to make sure your USB and power cables are connected and that the power is
turned on. Make sure that is done and then click “Next”.
3. The next screen you will see is, “Install the GoLabel Software and Windows driver”. Click “Next” to continue.
****If the Super Wizard program did not run automatically, you can either turn on the “Auto-run” setting for your
CD/DVD driver or double-click the icon of CD/DVD driver to run the program.
15
2 Printer Setup
4. As the printer driver and GoLabel are installing, a screen will display a progress bar.
5. Once the installation is complete, you can start to make and print labels with GoLabel or throug the printer driver.
6. As the optional steps, you can also print a test label or register your printer during the “Standard Installation”
procedure.
****If you need more resources, tools or reference documents, you can also find them on Super Wizard CD. Just click
“Other Choices” on Welcome Screen to access the files.
16
2 Printer Setup
Installing Printer Driver Directly From CD Folder
1. Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD.
Select the icon for the driver file and click it to start the installation.
2. Follow the instructions on the screen. The Driver Wizard guides you through the installation procedure.
Select "Install printer drivers".
3. Specify your printer model.
Godex RT200i
17
2 Printer Setup
4. Specify the port used to connect the printer to the host computer.
5. Enter a printer name and assign the appropriate rights.
Godex RT200i
Godex RT200i
6. Once the installation is complete, a summary of the printer settings is displayed.
Check whether the printer settings are correct and click "Finish" to start copying the driver files.
Wait until copying is complete, then finish the installation.
Godex RT200i
Godex RT200i
18
2 Printer Setup
7. Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder.
Godex RT200i
Godex RT200i
19
3 Setting and Control for Operation Panel
3.1 Operation Panel
Operation Panel Introduction
OPERATION PANEL
POWER BUTTON
POWER Button
Press the POWER button to turn on the printer, and the START UP SCREEN appears. The printer is on “ready to print”
status, the LCD screen should display the message “READY“ on the screen.
When printer is turned on, keep pressing the POWER button for 3 second will turn the printer off.
FEED Button
When you press the FEED button, the printer moves the label to the defined stop position.
If you are using continuous labels, pressing the FEED button will move label stock until you release the button again.
If you are using individual labels, pressing the FEED button will move only one label.
If the label does not stop at the correct position, you need to run the auto-detection function on the label stock, please see Section 3.4 Label
Calibration and Self Test.
LCD SCREEN
FEED BUTTON
DIRECTION KEY
20
3 Setting and Control for Operation Panel
3.2 LCD Interface Introduction
Getting Started
Press the POWER button to turn on the printer, and the START UP SCREEN appears.
Power on
If the printer is on “ready to print” status, the LCD screen should display the message “Ready“ on the screen.
Please keep pressing button and wait for the timer to be filled, then the LCD interface will enter into the MAIN
PAGE for SETTING MODE. You can make various setting functions in SETTING MODE.
Enter Main page
21
3 Setting and Control for Operation Panel
Operations on Setting Page
On MAIN PAGE, press or button to move the cursor and select the functions.
Select a designated function and press FEED button, you will enter the SETTING PAGES for the function.
Select
Enter
On SETTING PAGES, press or button to select the setting items.
Select a designated function and press FEED button, you will enter the SETTING VALUE PAGES for the function.
or
Enter
orSelect
22
3 Setting and Control for Operation Panel
On SETTING VALUE PAGES, press or button to change the setting values.
Select
Press FEED button will apply the setting value you just selected, and the red tick will appear to mark the value.
Apply
or
**** The blue arrow indicates the value you are selected.
**** The red tick indicates that the selected value is applied now.
23
3 Setting and Control for Operation Panel
Exit from Current Page to Ready Status
The icon on top-left corner displays the capture of upper level screen and also guides you back to upper level with
left or up arrow.
NAVIGATION ICON
On SETTING VALUE PAGES, press button will go back to the upper level screen.
Back to the Setting page
On SETTING PAGES, press button will go back to the MAIN PAGE screen.
Back to the Main page
24
3 Setting and Control for Operation Panel
On MAIN PAGE, select the “EXIT” icon and press the FEED button to exit from SETTING MODE and the printer goes
back to READY status.
EXIT from Setting Mode
Back to the Ready status
or
25
3 Setting and Control for Operation Panel
3.3 LAN Setting
Operations on Setting Page
On MAIN PAGE，press or button to move the cursor and select the functions.
Select a designated function and press FEED button, you will enter the SETTING PAGES for the function.
Select Device
Enter LAN Setting
On LAN Setting PAGE，press or button to select the setting items.
or
Device
Select a
designated funcition
Select DHCP and press FEED button, you will be able to setup DHCP function
or
26
3 Setting and Control for Operation Panel
The default of DHCP is Disable. ，Press or button to change the setting values.
Select to enable DHCP
Press FEED button twice to save the setting.
Press FEED once to exit.
Press FEED again to save
and return to previous
SETTING PAGE.
27
3 Setting and Control for Operation Panel
3.4 LCD Password
Operations on Setting Page
On MAIN PAGE, press or button to move the cursor and select the functions. Seclect a designated function
and press FEED button, you will enter the SETTING PAGE for the function.
Select Device
Enter LCD Password
The default of LCD Setting is Disable. Press or button to change the setting values.
or
Device
Select button to
Enable Password function
28
3 Setting and Control for Operation Panel
Select button again to
setup the password
Press FEED button twice to svae the setting
Press FEED button onece to exit.
Press FEED button again to save
reture to previous SETTING PAGE
and
29
3 Setting and Control for Operation Panel
3.5 LCD Interface Function
Main Page
Setting items for printer, ex. Printing speed, darkness.
Printer Setting
Also includes a Printing Wizard for your ease of printing.
Label Setting
Device
Analysis
Exit
Setting items for printing label, ex. Rotation, Printing position offset.
Option modules and connection port settings.
Self-Diagnose functions for printer, ex. TPH testing, self-test page printing.
Exit from Setting Mode.
30
3 Setting and Control for Operation Panel
English
German
Speed
2-5 or 7
Darkness
0-19
Label with Gaps
Label with Marks
Continuous
Direct Thermal
Thermat Transfer
Tear-off Position
0-40
Darkness
0-19
Speed
2-5 or 7
Auto Select
See-Through
Reflective
Label with Gaps
Label with Marks
Continuous
Direct Thermal
Thermat Transfer
Tear-off Position
0-40
Apply
Cancel
850
852
437
860
863
865
857
861
862
855
866
737
851
869
Win 1252
Win 1250
Win 1251
Win 1253
Win 1254
Win 1255
Win 1257
0°
90°
180°
270°
Horizental Offset
-100 - 100
Vertical Offset
-100 - 100
Start Offset
-100 - 100
001 Form Name
002 Form Name
Setting Items in Setting Mode
Printer Setting
LCD Language
Wizard
Setting
Media Type
Printer Mode
Sensor
Printing Mode
Top of Form
繁體中文
简体中文
Media Detection
Media Type
Label Setting
Codepage
Rotation
Recall Label
31
3 Setting and Control for Operation Panel
Apply
Cancel
None
Cutter
Label Dispensor
Applicator
Apply
Cancel
4800 bps
9600 bps
19200 bps
38400 bps
57600 bps
115200 bps
Non
Odd
Even
7 bits
8 bits
1 bits
2 bits
Apply
Cancel
YYYY/MM/DD
HH:MM:SS
Apply
Cancel
Apply
Cancel
Apply
Cancel
Apply
Cancel
Apply
Cancel
Apply
Cancel
Apply
Cancel
Apply
Cancel
Apply
Cancel
Apply
Cancel
Exit
Buzzer
Device
Optional Setting
LAN Setting
LCD Password
Serial Port Setting
RTC Setting
Option
Pre-Printing
Part NO.
DHCP
Default Gateway
Dynamic IP
Subnet Mask
Baud Rate
Parity
Data bits
Stop bits
Clock Display
RTC Setting
09100
Disable
Enable
192.168.000.254
192.168.102.076
255.255.255.000
Disable
Enable
Analysis
Exit
Calibration
Self-test
TPH Testing
Reset to Default
Label Format
Graphic
Bitmap Fonts
Clear Memory
True Type Fonts
Asian Fonts
ALL
32
3 Setting and Control for Operation Panel
Appears on the NAVIGATION ICON of Setting
pressing “LEFT“ key.
Appears on the NAVIGATION ICON of Setting
by pressing “UP“ key.
On Setting Value pages, press “RIGTH“ key to
change.
For locked value, press “RIGHT” key again to
unlock the value.
Status of LCD Interface
When printer is on standby status (ready to print), the LCD interface will display “Ready” on screen.
You can only print on this “Ready“ status.
If there is any printers error, the LCD screen will display the error screen to show the type of error.
You can fix the error according the notice.
WARNING ICON
Icon Definition
To upper level
To upper level
Lock
Unlock
Scroll the value
ERROR ICON
ERROR DESCRIPTION
Pages. It guides you back to upper level by
Value Pages. It guides you back to upper level
lock the value for preventing unexpected
On Setting Value pages, press “UP“ or “DOWN“
key to scroll the values for your selection.
33
3 Setting and Control for Operation Panel
3.6 Label Calibration and Self Test
Label Calibration
The printer can automatically detect and store label height.
That means the host computer does not need to transmit the label height to the printer.
Self Test
Self-test function lets you check whether the printer is functioning normally.
Here is how you run the label size calibration and self test.
1. Check that the label stock is loaded correctly.
2. Turn off the printer.
3. Turn the printer on again, keeping the FEED button pressed. The printer will now measure the label stock and
store the label height.
4. Once the printer has successfully measured the label stock, it will print a self-test label.
The contents of a self-test printout are listed below.
Model & Version
USB ID setting
Serial port setting
MAC address of Ethernet port
IP protocol setting
IP address of Ethernet port
Gateway setting
Netmask setting
Number of DRAM installed
Image buffer size
Number of forms
Number of graphics
Number of fonts
Number of Asian fonts
Number of Databases
Number of Scalable fonts
Free memory size
Speed, Density, Ref. Point, Print direction
Label width, Form length, Stop position
Cutter, Label Dispenser, Mode
Sensor Setting
Code Page
RT200i:GX.XXX
USB S/N:12345678
Serial port:96,N,8,1
MAC Addr:xx-xx-xx-xx-xx-xx
DHCP Enable
IP xxx.xxx.xxx.xxx
Gateway xxx.xxx.xxx.xxx
Sub-Mask xxx.xxx.xxx.xxx
##################################
1 DRAM installed
Image buffer size:1500 KB
0000 FORM(S) IN MEMORY
0000 GRAPHIC(S) IN MEMORY
000 FONT(S) IN MEMORY
000 ASIAN FONT(S) IN MEMORY
000 DATABASE(S) IN MEMORY
000 TTF(S) IN MEMORY
4073 KB FREE MEMORY
^S4 ^H8 ^R000 ~R200
^W102 ^Q100,3 ^E18
Option:^D0 ^O0 ^AD
Reflective AD:1.96 2.84 2.49[0.88_23]
Code Page:850
34
3 Setting and Control for Operation Panel
Label Calibration Button
A hardware button to make a Label Calibration while printer encountering ‘’Media Error’’ during the cases when first-time
printer start up or change label or ribbon to another type, such as change using gap label to continuous or black mark
labels.
CALIBRATION BUTTON
Press
Press C-button for 2 seconds, it will make an auto-sensing to calibrate the label and ribbon’s parameters.
Press
****Press C-button is equivalent to the auto-sensing command ‘’~S,SENSOR’’ that will cancel on-printing-job and make the
Label Calibration immediately.
35
3 Setting and Control for Operation Panel
Operation Panel
Status
Type
Beeps
Description
Solution
3.7 Error Alerts
In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD
screen and hear some beep signals. Please refer to below table for the error alerts.
OPERATION PANEL
POWER BUTTON
Print Head Error 2 x 4 beeps
The printing mechanism is not
correctly closed.
LCD SCREEN
FEED BUTTON
DIRECTION KEY
Open the print mechanism and
close it again.
Print Head Error None
Media Error 2 x 3 beeps
Media Error 2 x 2 beeps
High temperature at the print
head.
No ribbon is installed and the
printer displays an error.
The ribbon is finished or the label
supply hub is not moving.
No paper is detected.
Paper is finished. Replace the label roll.
Printer feed problem.
Once the print head has cooled
down, the printer switches to
standby mode.
Make sure that the printer is set to
direct thermal printing mode.
Replace the ribbon roll.
Make sure that the label sensor is
positioned correctly. If the sensor
still does not detect the paper,
run the auto-detection function
again.
Possible reasons: the print medium
has become trapped around the
rubber roll; the sensor cannot
detect a gap or black mark
between the labels; there is no
paper. Please reset the sensor.
36
3 Setting and Control for Operation Panel
Operation Panel
Status
Type
Beeps
Description
Solution
File Error 2 x 2 beeps
The memory is full. The printer
prints the message "File System full
".
Unable to find file. The printer
prints the message "File Name not
found"
A file of the same name already
exists. The printer prints the
message "Duplicate Name".
Delete unnecessary data or install
additional memory.
Use the "~X4" command to print
all files. Then check whether the
files exist and whether the names
are correct.
Change the name of the file and
try storing it again.
37
3 Printer Setting and Control
3.8 USB Host
Definition : USB Host port supports either device：USB memory stick, keyboard or scanner.
Purpose
USB memory stick : It extends the user memory space up to 32GB for Graphic, Font, Label Format, DBF and Command
files downloading. The printer’s Firmware also can be updating if copy new version of Firmware into USB memory stick.
Connecting an USB keyboard to printer for ‘’ Standalone’’ mode operation.
Plug-in an USB scanner to operate the printer in ‘’Standalone’’ mode.
Usage of Extended Memory
USB memory stick : It supports hot-plugging function; printer will create a Folder ‘’\LABELDIR’’ and switch ‘’User Flash’’
to ‘’ Extended Memory‘’ automatically while user plugs an USB memory stick into a GoDEX ‘’i’’ model printer.
Connect the USB Stick plugged -in printer to PC via USB Device or Ethernet port and run ‘’GoLabel’’ software to
download Graphic, Font, Label Format, DBF and Command files to the printer.
Detail download procedures, please refer to ‘’GoLabel On-line Help’’.
Usage of Firmware Update
Remove USB memory stick from printer and plug-in it to a PC’s USB port; delete Firmware ‘’*.bin’’ file from
‘’\LABELDIR\FW’’ of USB memory stick if it existing; or create a Folder ‘’\LABELDIR\FW’’ to USB memory stick if it doesn’t
existing.
Copy a new version of Firmware ‘’xxxx.bin’’ to the Folder ‘’\LABELDIR\FW’’; and then remove USB and plug-in
back to the printer that going to update Firmware.
The printer will update the Firmware automatically when plug-it-into the printer and printer find-out the Firmware
in ‘’\LABELDIR\FW’’ is newer version.
Don’t remove the USB memory stick out while it’s under updating with ‘’Flash Writing...’’message that displays on
LCD panel.
38
3 Printer Setting and Control
individual file in ‘’\LABELDIR’’ to PC or vice-versa is not supported.
USB Keyboard
When plug-in an USB keyboard to the printer, LCD panel will display “Standalone Mode”, press the “Enter” key
on keyboard and “Feed” key in the printer to entering to the dialog for “Recall Label” operation.
Only the sub-dialog “Recall Label” is able operating by keyboard as follow definition:
1. Press “ESC” key to exist from “Standalone Mode” or back to previous dialog
2. Press “F1”, it will let the printer from “Ready” mode entering into “Standalone Mode”
3. Press “Enter”, “Arrow” and “Alphabetic” keys as the usual in PC that will perform the key-in function of
“Recall Label” in “Standalone Mode”.
Scanner
When plug-in an USB scanner to the printer, LCD panel will display “Standalone Mode”, press the “Feed” key
in the printer to entering the dialog of “Recall Label” operation. User performs the “Recall Label” function interactively
through the LCD panel, 4 direction keys, Feed key and Scanner.
Scanner is using in “standalone Mode” to scanning the “Serial Number, Variable” and Print Quantity while the printer
prompts a message on LCD panel and wait for data input.
** The USB Host port on ‘’i’’ ‘’x’’ model printer is without ‘’HUB’’ function.
** The USB Memory Stick supports with ‘’FAT32’’Disk Format and up to 32GB only. The certified venders are Transcend,
Apacer, Patriot, Consair and Kingston.
* The download function for Graphic, Font, Label Format, DBF and Command files is operated by GoLabel of PC and
must go through the a ‘’i’’ ‘’x’’ model printer itself.
* On a PC, user may copy entire folder’’\LABELDIR’’ from USB memory stick to PC or vice-versa. Copy a sub-folder or
39
4 NetSetting for Ethernet
4.1 Installing the NetSetting software
The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port.
It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow
below steps.
1. Insert the product CD in the CD/DVD drive of the host computer and open the "Ethernet" folder on the CD.
2. Select the icon for the NetSetting installation file and click it to start the installation.
3. Follow the instructions on the screen. The Setup Wizard guides you through the installation procedure.
4. Specify the “Installation Folder".
5. Click ”Next” to start the installation.
6. Once the installation is completed; you will see the NetSetting icon on your desktop.
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4 NetSetting for Ethernet
4.2 The Interface of NetSetting
Click the NetSetting icon to start the program; you will see the start page as below. The start page will display the
basic information of connected printer and your PC.
RT200i
Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network
environment. Once a connected Godex printer is detected, it will be listed on the start page.
There are six tabs on the top of interface which can configure different types of network settings. But for the data
security reason, you need correct password to enter the configuration pages.
**** The default password is “1111”, you can change the password later from the “IP Setting” tab.
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4 NetSetting for Ethernet
IP Setting
The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the
printer. You can also set the printer’s IP address ether by DHCP or by Static IP.
You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.
**** To fully benefit from the NetSetting software, you should be familiar with basic networking principles. Please
contact your network administrator for related network setting information.
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4 NetSetting for Ethernet
Alert Path Setting
NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert
messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol).
You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab.
You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.
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4 NetSetting for Ethernet
Alert Message Setting
For the alert message notification function, you can decide which error cases need to be sent out to the operator.
Moreover, the alert messages can be set to be sent by SMTP, SNMP or both.
You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.
44
4 NetSetting for Ethernet
Printer Configuration
Set or change the configurations of connected printer. Most of key settings for the printer operation can be done
by this setting page.
RT200i
You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.
45
4 NetSetting for Ethernet
User Command
The “User Command” tab provides a communication interface for operator to control the printer. Input printer
commands in "Input Command" window and press “Send Command” button, the commands will be sent to the
printer.
For some commands that will return response message, the message will be displayed in "Output Message" window.
You can press “Send Command” button to send printer commands via Ethernet port and control the printer
remotely.
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4 NetSetting for Ethernet
Firmware Download
On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to
update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware” button.
The printer firmware then can be updated remotely.
BOOT : 1.000a1 F/W : RT200i 1.000a
In addition to the firmware update, you can press “Recover To Factory Settings” button to restore the printer
configurations back to factory default.
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5 Accessories
5.1 Preparation Steps
Before installing the optional modules, please make some preparations as follows.
1. Turn off the printer
Remember to switch off the printer before installing any module.
2. Open the printer cover and the printing mechanism
Open the printer cover by pulling the release catches on both sides of the printer and lift the cover.
Please see the Section 2.1 for further information about Open The Printer.
The printing mechanism is lifted up
with the printer cover
3. Remove the front cover
Please pull frontward to remove the front cover.
Pull frontward
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5 Accessories
4. Remove the platen
Lift up the release clips on both sides of the platen to release and pull upward the platen.
Release the clip
CLIP
Pull up the platen
5. Ribbon loading
Please see the Section 2.2 for further information about Loading The Ribbon.
6. Label loading
Please see the Section 2.3 for further information about Loading The Label Roll Module.
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5 Accessories
5.2 Installing the Label Dispenser
The Overview of the Label Dispenser
PAPER SENSOR
PAPER FEED ROLLER
CONNECTION CABLE OF LABEL DISPENSER
COVER
Preparation Steps
Please see the Section 5.1 Preparation Steps to complete the preparation steps before installing the label dispenser.
Installing the Label Dispenser
1. Pass the connection cable through the slot of the printer.
**** A label liner thickness of 0.006 mm ± 10% and a weight of 65 g/m2 ± 6% are recommended.
**** The label dispenser will take labels up to a max. width of 60 mm.
**** When using the label dispenser, set the stop position (printer command ^E) to 13.
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5 Accessories
2. Place label dispenser to align both holes of screw and then tighten the screws.
3. Place the platen back to the printer and lock the clips.
4. Close the top cover and printing mechanism.
Lock the clip
CLIP
5. Turn the printer upside down.
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5 Accessories
6. Open the cover on the bottom of printer.
COVER OF THE MODULE CONNECTION JACKS
Open the cover
7. Plug the connector fo the label dispenser to the jack.
Plug
JACK
CONNECTOR OF THE CONNECTION CABLE
8. Close the cover of the module connection jacks.
COVER OF THE MODULE CONNECTION JACKS
Close the cover
****The printer must be switched off when plugging the connector, or the motherboard may be destroyed!
****There are 2 jacks : the lower jack for the label dispenser, the upper jack for the cutter.
CUTTER JACK
LABEL DISPENSER JACK
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5 Accessories
Loading Label Roll with the Label Dispenser Module
1. Remove the first label from the label stock.
LABEL STOCK
LABEL LINER
Tear a label
2. Feed the Label stock through the label guides.
THE FIRST LABEL
Through the label guides
3. Pull the label liner through the platen and the steel of the label dispenser.
LABEL LINER
PLATEN
STEEL
****Labels should be at least 25 mm high.
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5 Accessories
4. The feeding path of label and liner should be as shown in below graphic.
LABEL STOCK
5. Close the label dispenser and printer cover. The installation is completed now.
PLATEN
ROLLER
LABEL
LABEL LINER
Close the cover
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5 Accessories
6. Press the FEED button to feed the label. The label will be peeled from the liner while it passes through the label
dispenser.
Press the FEED button
LABEL
LABEL LINER
**** There is a paper sensor on the Label Dispenser module. It will stop the printing if it is covered by label. Remove
the last printed label and the printer will then continue to print next label.
Press the FEED button
PAPER SENSOR
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5 Accessories
5.3 Installing the Cutter
The Overview of the Cutter
Preparation Steps
CONNECTION CABLE OF CUTTER
FEED-OUT SLOT
COVER
Please see the Section 5.1 Preparation Steps to complete the preparation steps before installing the cutter.
Installing the Cutter
1. Pass the connection cable through the slot of the printer.
****Remember to switch off the printer before installing the cutter.
****Do not use to cut adhesive labels! Glue residue will be left on the cutter blade and impair its functioning. The
cutter has a blade life of 1000,000 cuts when using paper weighing 120g/m², and of 500,000 cuts when using
paper weighing 120g/m² - 170g/m².
****You can cut paper with a max. width of 60mm.
****With the cutter installed, set the stop position in Qlabel to 30, and the E value to 30.
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5 Accessories
2. Place the cutter to align both holes of screw and then tighten the screws.
3. Place the platen back to the printer and lock the clips.
Lock the clip
4. Close the top cover and printing mechanism.
5. Turn the printer upside down.
CLIP
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5 Accessories
6. Open the cover on the bottom of printer.
Open the cover
7. Plug the connector for the cutter to the jack.
Plug
COVER OF THE MODULE CONNECTION JACKS
JACK
CONNECTOR OF THE CONNECTION CABLE
8. Close the cover of the module connection jacks.
COVER OF THE MODULE CONNECTION JACKS
Close the cover
****The printer must be switched off, or the motherboard may be destroyed!
****There are 2 jacks : the lower jack for the label dispenser, the upper jack for the cutter.
CUTTER JACK
LABEL DISPENSER JACK
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5 Accessories
Installing the Label Roll Module on the Printer
1. Pass the labels through the guides and the cutter.
Through the label guides
Through the cutter
2. Close the top cover and printing mechanism. To finish, press the FEED button to set the label position.
Close the top cover
Press the FEED button
****We advise against using inside wound label stock.
****Labels should be at least 30 mm high. When using the printer with the cutter, you should set the stop position
(^E) to 30.
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6 Maintenance and Adjustment
6.1 Cleaning the Print Head
Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer
cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a
good print quality and a longer lifespan of the print head.
Cleaning Steps
Here is how you clean the print head.
1. Turn off the printer.
2. Open the printer cover.
3. Remove the ribbon.
4. To remove any label residue or other dirt from the print head (see red arrow), please use a soft lint-free cloth
dipped in alcohol.
To clean the print head
PRINT HEAD
****The print head should be cleaned once a week.
****Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean the
print head.
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6 Maintenance and Adjustment
6.2 Troubleshooting
Problem Solution
The printer is switched on but the LCD
screen does not light up.
The LCD screen show the notice icon and
printing is interrupted.
The label stock passes through the printer
but no image is printed.
The label stock jams during printing.
There is no printed image on some parts
of the label.
There is no printed image on part of the
label or the image is blurred.
♦ Check the power supply.
Please see the Section 2.4
♦ Check the software settings (driver settings) or command codes.
♦ Look for the error alert in the table in Section 3.5. Error Alerts.
♦ Check whether the print mechanism is closed correctly.
Please see the Section 3.5
♦ Please make sure that the label stock is loaded the right way up
and that it is suitable material.
♦ Choose the correct printer driver.
♦ Choose the correct label stock and a suitable printing mode.
♦ Clear the paper jam. Remove any label material left on the
thermal print head and clean the print head using a soft lint-free
cloth dipped in alcohol.
Please see the Section 6.1
♦ Check whether any label material or ribbon is stuck to the thermal
print head.
♦ Check for errors in the application software.
♦ Check whether the starting position has been set incorrectly.
♦ Check the ribbon for wrinkles.
♦ Check the thermal print head for dust or other dirt.
♦ Use the internal “~T” command to check whether the thermal print
head will carry out a complete print job.
♦ Check the quality of the print medium.
The printed image is positioned
incorrectly.
A label is missed out during printing.
The printed image is blurred.
The cutter does not cut off the labels in a
straight line.
The cutter does not cut off the labels
completely.
When using the cutter, the labels are not
fed through or cut off incorrectly.
The label dispenser is not functioning
normally.
♦ Check whether there is paper or dust covering the sensor.
♦ Check whether the label stock is suitable. Contact your supplier.
♦ Check the paper guide settings.
♦ Check the label height setting.
♦ Check whether there is dust covering the sensor.
♦ Run the auto-detection function.
Please see the Section 3.4
♦ Check the darkness setting.
♦ Check the thermal print head for dust or dirt.
Please see the Section 6.1
♦ Check whether the label stock is positioned straight.
♦ Check whether the label is more than 0.2 mm thick.
♦ Check whether the cutter has been correctly installed.
♦ Check whether the paper guides are functioning correctly.
♦ Check whether there is dust on the label dispenser.
♦ Check whether the label stock is positioned correctly.
**** If any problems occur that are not described here, please contact your dealer.
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RT200i/RT230i USER MANUAL
APPENDIX
PRODUCT SPENIFICATIONS
Model
RT200i
RT230i
Print Method
Thermal Transfer / Direct Thermal
Resolution
203 dpi (8 dots/mm)
300 dpi (12 dots/mm)
Print Speed
7 IPS (177 mm/s)
5 IPS (127 mm/s)
Print Width
2.12” (54 mm)
2.24” (56.9 mm)
Print Length
Min. 0.16” (4 mm)** ; Max. 68” (1727 mm)
Min. 0.16” (4 mm)** ; Max. 30” (762 mm)
Processor
32 Bit RISC CPU
Flash
8MB Flash (4MB for user storage)
SDRAM
16MB SDRAM
auto sensing or programming
Thickness
0.003” (0.06 mm) Min. - 0.008” (0.2 mm) Max.
Label roll diameter
Max. 5” (127 mm)
Core diameter
1”, 1.5” (25.4 mm, 38.1 mm)
Label design software
GoLabel (for EZPL only)
Driver
Windows 2000, XP, Vista, 7, Windows Server 2003 & 2008
DLL
Windows 2000, XP, Vista
Bitmap fonts 8 times expandable in horizontal and vertical directions
Scalable fonts
Scalable fonts 90°, 180°, 270° rotatable
Aztec code
Unicode (UTF8, UTF16)
Memory
Sensor Type Adjustable reflective sensor (full range). Fixed transmissive sensor, central aligned
Types
Continuous form, gap labels, black mark sensing, and punched hole; label length set by
Media
Ribbon
Printer Language EZPL, GEPL, GZPL auto switch
Software
Resident Fonts
Download Fonts
Width 0.6” (15 mm) Min. – 2.36” (60 mm) Max.
Types Wax, wax/resin, resin
Ribbon roll diameter 1.5” (38 mm) Max.
Core diameter 0.5” (12.7 mm)
Length 360’ (110 m)
Width 2.20” (56mm) – 2.32” (59mm)
6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Bitmap fonts
Scalable fonts 90°, 180°, 270° rotatable
Bitmap fonts Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable
Asian fonts
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable
Asian fonts 90°, 180°, 270° rotatable and 8 times expandable in horizontal and vertical
directions
Code 39, Code 93, EAN 8 /13 (add on 2 & 5), UPC A/E (add on 2 & 5), I 2 of 5 & I 2 of 5
with Shipping Bearer Bars,
1-D Bar codes
Barcodes
2-D Bar codes
Code Pages
Graphics
Codabar, Code 128 (subset A, B, C), EAN 128, RPS 128, UCC 128, UCC/EAN-128 K-Mart,
Random Weight,
Post NET, ITF 14, China Postal Code, HIBC, MSI, Plessey, Telepen, FIM, GS1 DataBar
PDF417, Datamatrix code, MaxiCode, QR code, Micro PDF417, Micro QR code and
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869, 737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255, 1257
Resident graphic file types are BMP and PCX, other graphic formats are downloadable
from the software
Appendix
RT200i/RT230i USER MANUAL
APPENDIX
PRODUCT SPENIFICATIONS
Ethernet port (RJ-45)
Ethernet port (RJ-45)
Power on/off button
External label rewinder
Environment
Humidity
Agency Approvals CE(EMC), FCC Class A, CB, CCC, cUL
Dimension
Model
USB Device (B-Type)
Serial port: RS-232 (DB-9)
Interfaces
Control Panel
Real Time Clock Standard
Power Auto Switching 100-240VAC, 50-60Hz
Operation temperature 41°F to 104°F (5°C to 40°C)
Storage temperature -4°F to 122°F (-20°C to 50°C)
Operation 30-85%, non-condensing.
Storage 10-90%, non-condensing.
Length 9.7” (245 mm)
Height 6.9” (175 mm)
Width 5.3” (136mm)
Weight 4.4 lbs (2.0Kg), excluding consumables
Options
USB Host (A-Type)
IEEE 802.3 10/100Base-Tx
Color TFT LCD with navigation button
Calibration button
Guillotine Cutter
Label Dispenser
External label roll holder for 10” (250 mm) O.D. label rolls
RT200i RT230i
USB Device (B-Type)
Serial port: RS-232 (DB-9)
USB Host (A-Type)
USB Device (B-Type)
Serial port: RS-232 (DB-9)
USB Host (A-Type)
IEEE 802.3 10/100Base-Tx
USB Device (B-Type)
Serial port:RS-232 (DB-9)
USB Host (A-Type)
Notice
* Specifications are subject to change without notice. All company and/or product names are trademarks and/or
trademarks of their respective owners.
** Minimum print height and maximum print speed specification compliance can be dependent on non-standard material
variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test non-standard materials for
minimum print height and
maximum print speed capability.
Appendix
RT200i/RT230i USER MANUAL
Connector Type :
Type B
Default settings：
Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF
protocol and RTS/CTS
RS232 Housing(9-pin to 9-pin)
DB9 Socket
DB9 Plug
Pin NO. 1 2 3 4
Function
VBUS
D-
D+
GND
APPENDIX
INTERFACE
Pinout Description
USB
Serial Port
RXD
TXD
DTR
GND
DSR
RTS
CTS
RI
Computer
1
2
3
4
5
6
7
8
9
+5V, max 500mA
1
2
3
4
5
6
7
8
9
TXD
RXD
N/C
GND
RTS
CTS
RTS
N/C
Printer
****The total current to the serial port may not exceed 500mA.
Appendix
RT200i/RT230i USER MANUAL
APPENDIX
FILE MANIPULATION WHEN USING USB STICK
File Manipulation
The files in both devices (USB memory stick and printer internal Flash memory) are able to copy and move by the
commands ‘’~MCPY’’ and ‘’MMOV’’ that sends from GoLabel on a PC via either connection - USB or Ethernet ports.
Copy
Syntax ~MCPY,s:o.x,d:o.x
Descripon Copy file from USB memory sck to Flash memory, or vise-versa
Parameter s = source device of stored object;
“D” for USB memory sck; “F” for internal Flash memory
d = desnaon device of stored object
“D” for USB memory sck; “F” for internal Flash memory
o = object name (file name); the name “o” is substuted for “*”
x = extension (file type), the type “x” is substuted by ”*”, or following
either one: D= database, A= Asia font, C= TTF font, E= Bit-Mapped
font, F= label format, G= graphic, S= serial file, T= text, B= Unicode
Table.
Example ~MCPY,F:*.F,D:*.F
(Copy enre “Label Format” files from Flash memory to USB memory
sck)
~MCPY,D:*.G,F:*.G
(Copy enre “Graphic” files from USB memory sck to Flash Memory)
~MCPY,D:*.*,F:*.*
(Copy all object files from USB memory sck to Flash Memory)
Move
Syntax ~MMOV,s:o.x,d:o.x
Descripon Move files from USB memory sck to Flash memory or vise-versa
Parameter s = source device of stored object;
“D” for USB memory sck; “F” for internal Flash memory
d = desnaon device of stored object
“D” for USB memory sck; “F” for internal Flash memory
o = object name (file name); the name “o” is substuted for “*”
x = extension (file type), the type “x” is substuted by ”*”, or following
either one: D= database, A= Asia font, C= TTF font, E= Bit-Mappe
font, F= label format, G= graphic, S= serial file, T= text, B= Unicode
Table.
Example ~MMOV,F:*.F,D:*.F
(Move enre “Label Format” files from Flash memory to USB memory
sck)
~MMOV,D:*.G,F:*.G
(Move enre “Graphic” files from USB memory sck to Flash Memory)
~MMOV,D:*.*,F:*.*
(Move all object files from USB memory sck to Flash Memory)
d
Appendix
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