MX20/MX30/MX30i MOBILE PRINTER
USER MANUAL
User Manual: MX20/MX30/MX30i series |
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Version |
: Rev. 1.1 |
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Issue Date |
: 2015.06 |
Ver. 2.0 |
P/N |
: 920-015211-00 |
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MX20/MX30/MX30i
USER MANUAL
CONTENTS
1 |
Mobile Printer |
001 |
1.1 |
Box Content |
001 |
1.2 |
Getting to Know Your Printer |
002 |
2 |
Printer Setup |
004 |
2.1 |
Battery Installation |
004 |
2.2 |
Paper Installation |
005 |
2.3 |
Battery Charging |
007 |
2.4 |
Belt Strap & Shoulder Strap Usage |
008 |
2.5 |
Wizard CD Standard Installation |
009 |
2.6 |
Wizard CD Other Choice Installation |
012 |
3 |
Setting and Control for Operation Panel |
015 |
3.1 |
Operation Panel |
015 |
3.2 |
LCD Interface Introduction |
017 |
3.3 |
LCD Setting Items In Setting Mode |
019 |
3.4 |
Label Calibration and Self Test |
020 |
3.5 |
Active / Sleep / Shutdown / Charge Mode |
021 |
3.6 |
Bluetooth Connection Terminal |
022 |
4 |
NetSetting for Ethernet |
023 |
4.1 |
Installing the NetSetting Software |
023 |
4.2 |
The Interface of NetSetting |
025 |
5 |
Accessories |
032 |
5.1 |
Charger |
032 |
5.2 |
Car Charger and RS-232 Cable |
033 |
5.3 |
Protective Case |
034 |
6 |
Maintenance and Adjustment |
035 |
6.1 |
Cleaning The Thermal Print Head |
035 |
6.2 |
Troubleshooting |
036 |
Appendix
Product Specifications
Interface
MX30/30i WiFi Setting
MX20/MX30/MX30i
USER MANUAL
FCC COMPLIANCE STATEMENT FOR AMERICAN USERS
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
●Reorient or relocate the receiving antenna.
●Increase the separation between the equipment and receiver.
●Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
●Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
EMS AND EMI COMPLIANCE STATEMENT FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN55022:2010/AC2011 Class B, EN301 489-1,EN301 489-17,EN300 328, EN61000-3-2:2006/ A1:2009/A2:2009, EN 61000-3-3:2008 and IEC 61000-4-2:2008 series The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits.
MX SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
IEC 60950-1:2005(2nd Edition)+Am 1:2009, CB9254-2008 (Class B ) ; GB17625. 1-2003; GB4943.1-2011, EN55022:2010/ AC2011 Class B, EN301 489-1,EN301 489-17,EN300 328, EN61000-3-2:2006/A1:2009/A2:2009, EN 61000-3-3:2008 and EN55024:2010, IEC 61000-4-2:2008 series, UL 60950-1, 2nd Edition, 2011-12-19, CSA C22.2 No. 60950-1-07, 2nd Edition, 2011-12, FCC part 15 subpartB, FCC part 15 subpartC, NCC LP002.z
Safety instructions
MX20/MX30/MX30i
USER MANUAL
Battery Safety Precautions
Make sure to review the user manual carefully prior to product use.
Neglecting to heed the following instructions can result in battery overheating, combustion, explosion, damage and/or decline in performance and product life.
1.Do not allow water, seawater or moisture to enter or leak into the battery. If the safety mechanism within the battery becomes oxidized, oxidized the battery may overcharge with abnormal electrical current and/or voltage so that it may overheat, ignite and/or explode.
2.Do not place the battery near open flames or heating devices, such as stoves.
Exposure to excessive heat may cause damage to the resin case and/or insulating materials, thus causing a short circuit within the battery that may result in battery overheating, combustion, and/or explosion.
3.Charge the battery only with the exclusive charger specified (optionally provided) by GoDEX.
The use of an incorrect charger may result in overheating. Combustion and/or explosion of the battery.
4.Charging the battery with a modified charger may result in overheating, combustion and/or explosion of the battery by abnormal chemical reaction caused by incorrect polarity.
5.Do not directly connect the battery to an electrical power outlet not specified by GoDEX or an automobile’s cigarette lighter jack. Doing so may result in overheating, combustion and/or explosion of the battery by over-current and/or over-voltage.
6.Do not heat the battery or place it near a fire. Doing so may melt insulation materials, damage the safety mechanism/equipment, and/or ignite the electrolytic solution. There is a potential risk of battery overheating, combustion, and/or explosion.
7.Do not reverse the connection of (+) and (-) electrodes of the battery. Charging the battery in reverse polarity may produce an undesired chemical reaction inside the battery cell, causing unexpected behavior during discharging such as overheating, explosion, or fire.
8.Do not allow the battery’s (+) or (-) pole to come into contact with any metal. In addition, do not carry or store the battery with metallic items, such as necklaces and hairpins.
Doing so may cause a short circuit of the battery generating an over-current. There is the potential risk to overheat, ignite and/or explode the battery or overheat the metallic items, such as necklaces, hair pins etc.
9.Do not throw the battery or subject it to strong shock. If the safety mechanism in the battery is damaged, the battery may be overcharged and, consequently, an adverse chemical reaction may be generated in the battery. There is a potential risk of battery overheating, combustion, and/or explosion.
10.Do not pierce the battery with a pointed object, such as nail or awl, or strike with a heavy object, such as a hammer, and take care not to step on the battery. There is a potential risk of battery overheating, combustion, and/or explosion caused by an internal short circuit.
11.Do not solder the battery directly. Doing so may melt the insulating materials and/or damage the safety mechanism or safety equipment, resulting in battery overheating, combustion, and/or explosion.
12.Do not disassemble and/or modify the battery. The battery contains safety equipment and a safety mechanism to prevent danger. There is a potential risk of overheating, combustion, and/or explosion caused by disassembly.
13.Do not charge the battery near open flames and/or under direct sunlight. Charging the ambient temperature at 0 ~ 40 . Because exposure to high temperatures triggers the operation of the safety mechanism, the battery may not charge or may overcharge due to destruction of the safety mechanism. There is a potential risk of overheating, combustion, and/or explosion.
14.Do not expose the battery to high temperatures over 60 , and do not use or store it in a hot or humid place.
15.Danger of explosion if battery is incorrectly replaced. Replace only with the equivalent type recommended by the manufacturer.
16.Dispose of used batteries according to the manufacturer’s instructions.
17.Only use with designated power supply adapter model.
18.Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Battery Safety Precautions
1 Mobile Printer
1.1Box Content
Please check that all of the following items are included with your printer.
Charge the battery for at least 3 hours before use.
MX20 / MX30 / MX30i Mobile Printer
MX20 |
MX30 |
MX30i |
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Thermal Paper |
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Lithium Battery |
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MX20 / MX30 / MX30i Series |
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Quick Guide |
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MX20 Series MX30 Series |
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Belt Strap(MX20 Series) |
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Power Supply |
Series
MX20/MX30/MX30i
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Shoulder Strap(MX30 Series) |
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USB Cable |
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CD |
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Including GoLabel software |
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and MX series user’s manual. |
1
1 Mobile Printer
1.2Getting to Know Your Printer
Device Overview
Front View (Take MX30i as an example)
Open Button
Interface Cap
Window
Top Cover
Membrane Panel
LCD Membrane Panel
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Rear View |
Battery
Belt Strap Holes |
Shoulder Strap Holes |
MX20 Series |
MX30 Series |
2
1 Mobile Printer
The Internal View of the Printer (Take MX30i as an example)
Platen Roller
Label roll guide |
Tear BAR |
Power Jack 
RS232+USB |
This RS232 & USB Port |
Port |
only support signal transmission, |
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no charge function. |
Top Cover Hooks
Thermal Print Head
Top Cover Hooks
3
2 Printer Setup
2.1Battery Installation
Make sure to charge the battery for at least 3 hours prior to first use.
Insert the battery on the rear side of the printer, aligning the battery hook properly.
Push the battery into the slot until you hear a clicking sound.
Battery installation completed
4
2 Printer Setup
2.2Paper Installation
The printer is set to Direct thermal transfer so no ribbon is required.
Place the printer on a flat surface and press the button.
Top cover opened.
Label roll guide can be adjusted according to label roll width.
5
2 Printer Setup
Insert the paper as shown in the image.
Pull the paper out and close the paper cover.
Tear off any excess paper in the direction of the side of the printer.
Note
* When you move label roll guide, try to force near its bottom.
6
2 Printer Setup
2.3Battery Charging
1.Please make sure that the printer is switched off.
2.Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall.
3.Turn on the printer. The operator panel should now light up.
Open the external interface cap.
Note
*Charge the battery around 3 hours before use please. Charging the ambient temperature at 0 ~ 40 .
**Closed the external interface cap when printer do not7connect an adapter or cable for avoid dust away.
2 Printer Setup
2.4Belt Strap & Shoulder Strap Usage
MX20 Series
Use a coin to tighten the belt strap screw.
$
MX30 Series
Connect the clips of the shoulder strap to the printer.
8
2 Printer Setup
2.5Wizard CD Standard Installation
1.Insert the Super Wizard CD in the CD/DVD drive of the host computer and the installation program should pop up automatically.
You will see the Welcome screen first. On the Welcome screen, choose “STANDARD INSTALLATION”.
2.The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on. Then click “NEXT”.
3.The next screen you will see is, “Install the GoLabel Software and Windows driver”. Click “NEXT” to continue.
Note
* If the Super Wizard program did not run automatically, you can either turn on the “Auto-run” setting for
your CD/DVD driver or double-click the icon of CD/DVD driver to run the program manually.
9
2 Printer Setup
4.As the printer driver and GoLabel are installing, a screen will display a progress bar. While downloading completed you will see Installation completed. Click “NEXT” to continue.
5.You can also print a test label. If don’t print a test label, the screen display as step 6.
Note
* If you need more resources, tools or reference documents, you can also find them on Super Wizard CD.
Just click “Other Choices” on the Welcome Screen to access the files.
10
2 Printer Setup
6.Once the installation is complete, you can start to make and print labels with GoLabel or through the printer driver.
11
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