Godex G330 User Manual

1

G300/G330 BARCODE PRINTER

USER MANUAL

User Manual
Version
Issue Date
P/N

: G300 series
: Rev. 1.3
: 2013.07.09
: 920-014111-00

Contents

G300/G330 USER MANUAL

CONTENTS

1 Barcode Printer 001

1.1

1.2

Box Content

Getting To Know Your Printer

001

002

2 Printer Setup 004

2.1

2.2

2.3

2.4

2.5

2.6

2.7

Open The Printer Cover

Open The Printing Mechanism

Loading The Ribbon

Loading The Label Roll

Installing The Label Supply Hub

Connecting The Printer To The Host Computer

Installing The Driver

004

004

005

009

012

013

015

3

Operation Panel

018

3.1

3.2

3.3

LED Operation Panel

Error Alerts

Label Calibration and Self Test Page

018

019

020

4 NetSetting For Ethernet 021

4.1

4.2

Installing The NetSetting Software

The Interface of NetSetting

021

022

5 Maintenance and Adjustment 029

5.1

5.2

5.3

5.4

Cleaning The Print Head

Adjusting The Print Head Pressure

Adjusting The Print Line

Troubleshooting

029

030

031

032

Appendix

Product Specifications

Interface

Decleration

G300/G330 USER MANUAL

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS

This equipment has been tested and found to comply with the limits for a CLASS A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used

in accordance with the instructions, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at own expense.

EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS

This equipment has been tested and passed with the requirements relating to electromagnetic

compatibility based on the standards EN 55022:2010 Class A, EN61000-3-2:2006/A2:2009, EN 61000-3-3:2008

and EN 55024:1998/A1:2001/A2:2003, IEC 61000-4-2:2008 series The equipment also tested and passed in

accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits.

G300 SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS

IEC 60950-1:2005(2nd Edition)+Am 1:2009, GB4943.1-2011 CB9254-2008 (Class A) GB17625.1-2003,

EN 55022:2010 Class A, EN61000-3-2:2006/A2:2009, EN 61000-3-3:2008 and EN 55024:1998/A1:2001/A2:2003,

IEC 61000-4-2:2008 series, CFR 47, Part 15

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference

in which case the user may be required to take adequate measures.

此为Class A产品，在生活环境中，该产品可能造成无线电干扰，在这种情况下，可能需要用户对其干扰采取切实可行
的措施。

Safety instructions

G300/G330 USER MANUAL

SAFETY INSTRUCTIONS

Please read the following instructions carefully.

1. Keep the equipment away from humidity.

2. Before you connect the equipment to the power outlet, please

check the voltage of the power source.

3. Make sure the printer is off before plugging the power connector

into the power jack.

4. It is recommended that you connect the printer to a surge

protector to prevent possible transient overvoltage damage.

5. Be careful not to get liquid on the equipment to avoid electrical

shock.

6. For safety and warranty reasons, ONLY qualified service personnel

should open the equipment.

7. Do not repair or adjust energized equipment under any

circumstances.

**** Danger of explosion if battery is incorrectly replaced. Replace only with the equivalent type recommended by

the manufacturer.

**** Dispose of used batteries according to the manufacturer’s instructions.

**** Only use with designated power supply adapter model.

**** Changes or modifications not expressly approved by the party responsible for compliance could void the user's

authority to operate the equipment.

Specifications are subject to change without notice.

Caution

1

G300 Barcode Printer



1 Barcode Printer

1.1 Box Content

Please check that all of the following items are included with your printer.

USB Cable



CD

Including QLabel software

and G300 user manual.



Ribbon Module

Empty Ribbon Core

Ribbon



Power Adapter

Power Cord

AC Adapter



Label Supply Module

Label Supply Hub

Label Guide Plates(Set of 2)

Label Stock



G300 Quick Guide



G300/G330

2

Front View



1 Barcode Printer

1.2 Getting To Know Your Printer

Device Overview

Rear View



TOP COVER

COVER OPEN BUTTONS

Release buttons for opening the printer cover

LED INDICATOR

FEED BUTTON

LED OPERATION PANEL

ETHERNET PORT

POWER SLOT

POWER SWITCH

- ON

- OFF

FAN-FOLD LABEL INSERT

Feed slot for continuous labels

USB PORT

SERIAL PORT

3

1 Barcode Printer

Open The Printer Cover

RELEASE CATCH(Left)

SCREW(Left)

Screw for adjusting the print head pressure

LABEL SUPPLY MODULE

- LABEL SUPPLY HUB

- LABEL GUIDE PLATES(Set of 2)

RELEASE CATCH(Right)

SCREW(Right)

Screw for adjusting the print head pressure

RIBBON REWIND WHEEL

HOLDER OF RIBBON REWIND CORE

Open The Printing Mechanism

PLATEN

LABEL GUIDE(Right)

LABEL SENSOR

LABEL GUIDE(Left)

ADJUSTMENT SCREW

Screw for adjusting
the printer line

PRINTING MECHANISM

RIBBON SUPPLY
WHEEL

HOLDER OF
RIBBON SUPPLY CORE

PRINT HEAD

4

2 Printer Setup

2.1 Open The Printer Cover

Pressing The Cover Open Buttons

Place the printer on a flat surface. Open the printer cover by pressing the release buttons on both sides of the printer

housing and lift the cover.

Lift the printer cover backward

COVER OPEN BUTTONS

Release buttons for opening the printer cover.

Pressing the button

Pressing the button

Lift the printing mechanism

Pressing

Pressing

RELEASE CATCHES

2.2 Open The Printing Mechanism

Pressing The Release Catches

Release and lift the printing mechanism.

5

2 Printer Setup

2.3 Loading The Ribbon

A New Ribbon Module Installation

NEW RIBBON

EMPTY RIBBON CORE

Wind the ribbon around the core

1. Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon.

2. Wind the ribbon around the empty ribbon core for 2 to 3 circles.

Stick on empty ribbon core

Notch on left side

A NEW RIBBON MODULE

RIBBON SUPPLY

RIBBON REWIND

3. A ribbon module is assembled as below.

6

2 Printer Setup

2. Then place the left-hand side of the ribbon.

Load The Ribbon On The Printer

For Ribbon Supply Module

1. Place the right-hand side of ribbon first.

RIBBON SUPPLY MODULE

Right side

Push the ribbon to tighten
the spring of the holder

HOLDER

SPRING OF HOLDER

Align the ribbon core
to the holder

Left side

NOTCH OF RIBBON CORE

SPOKE

GEAR

Rotate the gear for alignment
if necessary

Align the notch of the ribbon core to the spoke

7

2 Printer Setup

3. Close the printing mechanism to complete the ribbon supply module loading.

Load The Ribbon On The Printer

For Ribbon Rewind Module

RIBBON REWIND MODULE

1. Place the right-hand side of empty ribbon core first.

Right side

Align the empty ribbon core
to the holder

HOLDER

Push the empty ribbon core
to tighten the spring of the holder

SPRING OF HOLDER

Close the printing mechanism

8

2 Printer Setup

2. Then place the left-hand side of the empty ribbon core.

4. Ribbon loading completed.

3. Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles.

RIBBON REWIND WHEEL

Wind to back

Left side

Left side

SPOKE

NOTCH OF RIBBON CORE

Align the notch of empty ribbon core
to the spoke

9

2 Printer Setup

2.4 Loading The Label Roll

A New Label Roll Module Installation

LABEL STOCK LABEL SUPPLY HUB LABEL GUIDE PLATES(Set of 2)

1. Place the label stock on the label supply hub, attach the label guide plates to the label stock holder.

Place on the ribbon hub

A NEW LABEL ROLL MODULE

2. A label roll module is assembled as below.

10

2 Printer Setup

Load The Label Roll Module On The Printer

1. Release the printing mechanism and lift it.

2. Place the label roll module on the printer.

Place on the printer

Open the printing mechanism

3. Pass the label through the printing mechanism.

Through the printing mechanism

11

2 Printer Setup

4. Pass the label through the label guides and adjust the label guide to the label width. The label guide will help to

prevent the label swaying.

5. Close the printing mechanism and top cover to complete the label loading.

LABEL GUIDES

Through the label guides

Close the printing mechanism

12

2 Printer Setup

2.5 Loading The Label Supply Hub

1" Cores

Loading the label supply hub for 1" cores.

1.5" Cores

Loading the label supply hub for 1.5" cores.

13

2 Printer Setup

2.6 Connecting The Printer To The Host Computer

1. Please make sure that the printer is switched off.

2. Connect the power cord to the AC adapter.

AC ADAPTER

POWER CORD

Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket

of the wall.

G300 BARCODE PRINTER

POWER ADAPTER

THE WALL

SOCKET

SLOT

JACK

PLUG

14

2 Printer Setup

3. Connect the USB/parallel cable to the printer and host computer.

4. Switch on the printer. The LED indicator should now lights up.

G300 BARCODE PRINTER

USB CABLE

PC

SOCKET

USB PORT

PLUG

PLUG

Switch on

LED INDICATOR

15

2 Printer Setup

2.7 Installing The Driver

1. Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD.

Select the icon for the driver file and click it to start the installation.

2. Follow the instructions on the screen. The Driver Wizard guides you through the installation procedure.

Select "Install printer drivers".

3. Specify your printer model.

Godex G300

16

2 Printer Setup

4. Specify the port used to connect the printer to the host computer.

6. Once the installation is complete, a summary of the printer settings is displayed.

Check whether the printer settings are correct and click "Finish" to start copying the driver files.

Wait until copying is complete, then finish the installation.

5. Enter a printer name and assign the appropriate rights.

Godex G300

Godex G300

Godex G300

17

2 Printer Setup

7. Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder.

Godex G300

Godex G300

18

3 Operation Panel

3.1 LED Operation Panel

FEED Button

When you press the FEED button, the printer moves the label to the defined stop position.

If you are using continuous labels, pressing the FEED button will move label stock until you release the button again.

If you are using individual labels, pressing the FEED button will move only one label.

If the label does not stop at the correct position, you need to run the auto-detection function on the label stock, please see Section 3.3 Label

Calibration and Self Test.

LED INDICATOR

FEED BUTTON

LED OPERATION PANEL

LED Indicator Status Description

Green Standby The printer is ready for operation.

Red, Orange

Error

The printer has detected an error.

See Section 3-2. Error Alerts.

LED Indicators

19

3 Operation Panel

3.2 Error Alerts

In the event of a problem that prevents normal functioning of the printer, you will see an error message on LED

indicators and hear some beep signals. Please refer to below table for the error alerts.

Error Light

Colour



Red



Orange

Flashing Frequency



Fast Flashing



Slow Flashing



Light On

LED INDICATOR

LED OPERATION PANEL

LED Indicator Status Description Solution

Media Error

Unable to detect the paper.

Run the auto-detection function
again.

The ribbon or labels are finished. Replace the ribbon or label roll.

Paper jam.

Possible reasons:

The paper feed roller is blocked.

No gap or black mark could be
detected.

Settings Error

No ribbon is loaded, but thermal
transfer mode is selected as printing
mode.

1. To work in thermal transfer mode,
load a ribbon.

2. Alternatively, select the direct
thermal printing mode.

Memory Error

The memory is full. The printer also
prints the message “Memory full”.

Delete data you no longer need from
the printer memory.

Unable to find file. The printer also
prints the message "Filename cannot
be found".

Use the “~X4” command to print a list
of all existing file names. Check
whether the file name is correct.

File name already exists. The printer
also prints the message "Filename is
repeated".

Change the name of the file and try
storing it on the printer again.

Print Head Error

The print head temperature is too
high.

Wait for the print head to cool down
to operating temperature. The printer
will then switch to standby mode and
the LED will stop flashing.

20

3 Operation Panel

3.3 Label Calibration and Self Test

Label Calibration

The printer can automatically detect and store label height.

That means the host computer does not need to transmit the label height to the printer.

Self Test

Self-test function lets you check whether the printer is functioning normally.

Here is how you run the label size calibration and self test.

1. Check that the label stock is loaded correctly.

2. Switch off the printer.

3. Switch the printer on again, keeping the FEED button pressed. When the LED starts to flash red, release the FEED

button. The printer will now measure the label stock and store the label height.

4. Once the printer has successfully measured the label stock, it will print a self-test label.

The contents of a self-test printout are listed below.

Model & Version

USB ID setting

Serial port setting

MAC address of Ethernet port

IP protocol setting

IP address of Ethernet port

Gateway setting

Netmask setting

Number of DRAM installed

Image buffer size

Number of forms

Number of graphics

Number of fonts

Number of Asian fonts

Number of Databases

Number of Scalable fonts

Free memory size

Speed, Density, Ref. Point, Print direction

Label width, Form length, Stop position

Cutter, Label Dispenser, Mode

Sensor Setting

Code Page

Printer is on factory default

G300:GX.XXX

USB S/N:12345678

Serial port:96,N,8,1

MAC Addr:xx-xx-xx-xx-xx-xx

DHCP Enable

IP xxx.xxx.xxx.xxx

Gateway xxx.xxx.xxx.xxx

Sub-Mask xxx.xxx.xxx.xxx

##################################

1 DRAM installed

Image buffer size:1500 KB

0000 FORM(S) IN MEMORY

0000 GRAPHIC(S) IN MEMORY

000 FONT(S) IN MEMORY

000 ASIAN FONT(S) IN MEMORY

000 DATABASE(S) IN MEMORY

000 TTF(S) IN MEMORY

4073 KB FREE MEMORY

^S4 ^H8 ^R000 ~R200

^W102 ^Q100,3 ^E18

Option:^D0 ^O0 ^AD

Reflective AD:1.96 2.84 2.49[0.88_23]

Code Page:850

Default state=Yes

21

4 NetSetting for Ethernet

4.1 Installing The NetSetting software

The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port.

It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow

below steps.

5. Click ”Next” to start the installation.

6. Once the installation is completed; you will see the NetSetting icon on your desktop.

1. Insert the product CD in the CD/DVD drive of the host computer and open the "Ethernet" folder on the CD.

2. Select the icon for the NetSetting installation file and click it to start the installation.

3. Follow the instructions on the screen. The Setup Wizard guides you through the installation procedure.

4. Specify the “Installation Folder".

22

4 NetSetting for Ethernet

4.2 The Interface of NetSetting

Click the NetSetting icon to start the program; you will see the start page as below. The start page will display the

basic information of connected printer and your PC.

There are six tabs on the top of interface which can configure different types of network settings. But for the data

security reason, you need correct password to enter the configuration pages.

Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network

environment. Once a connected Godex printer is detected, it will be listed on the start page.

**** The default password is “1111”, you can change the password later from the “IP Setting” tab.

23

4 NetSetting for Ethernet

**** To fully benefit from the NetSetting software, you should be familiar with basic networking principles. Please

contact your network administrator for related network setting information.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

IP Setting

The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the

printer. You can also set the printer’s IP address ether by DHCP or by Static IP.

24

4 NetSetting for Ethernet

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

Alert Path Setting

NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert

messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol).

You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab.

25

4 NetSetting for Ethernet

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

Alert Message Setting

For the alert message notification function, you can decide which error cases need to be sent out to the operator.

Moreover, the alert messages can be set to be sent by SMTP, SNMP or both.

26

4 NetSetting for Ethernet

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

Printer Configuration

Set or change the configurations of connected printer. Most of key settings for the printer operation can be done

by this setting page.

27

4 NetSetting for Ethernet

You can press “Send Command” button to send printer commands via Ethernet port and control the printer

remotely.

User Command

The “User Command” tab provides a communication interface for operator to control the printer. Input printer

commands in "Input Command" window and press “Send Command” button, the commands will be sent to the

printer.

For some commands that will return response message, the message will be displayed in "Output Message" window.

28

4 NetSetting for Ethernet

In addition to the firmware update, you can press “Recover To Factory Settings” button to restore the printer

configurations back to factory default.

Firmware Download

On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to

update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware” button.

The printer firmware then can be updated remotely.

BOOT : 1.000a1 F/W : G300 1.000a

29

5 Maintenance And Adjustment

5.1 Cleaning The Print Head

Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer

cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a

good print quality and a longer lifespan of the print head.

Cleaning Steps

Here is how you clean the print head.

1. Switch off the printer.

2. Open the printer cover.

3. Release the printing mechanism and lift it.

4. Remove the ribbon.

5. To remove any label residue or other dirt from the print head (see red arrow), please use a soft lint-free cloth

dipped in alcohol.

****The print head should be cleaned once a week.

****Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean the

print head.

PRINT HEAD

To clean the print head

30

5 Maintenance And Adjustment

5.2 Adjusting The Print Head Pressure

When printing on special media (with varying material thickness), the print quality may suffer. You will then need to

adjust the print head pressure.

Adjustment Steps

1. Open the printer cover.

2. Remove the ribbon.

3. Use a screw driver and slowly turn the adjustment screws for the print head to increase or reduce the print head

pressure.

SCREW(Right)

Screw for adjusting the print head pressure on right side

SCREW(Left)

Screw for adjusting the print head pressure on left side

Turn the adjustment screws

31

5 Maintenance And Adjustment

5.3 Adjusting The Print Line

When the print line is incorrectly set, the print quality on one side of the medium may suffer.

In such a case, the print line must be adjusted so it is positioned parallel to the paper feed roller.

Adjustment Methods

1. To move the print head in Direction-A as indicated by the red arrow, turn the adjustment screw anticlockwise

(see Arrow-1).

2. To move the print head in Direction-B as indicated by the red arrow, turn the adjustment screw clockwise

(see Arrow-2).

ADJUSTMENT SCREW

Screw for adjusting the printer line

Arrow-1

Turn the adjustment screw

Arrow-2

PRINT HEAD

Direction-A

Direction-B

32

5 Maintenance And Adjustment

5.4 Troubleshooting

**** If any problems occur that are not described here, please contact your dealer.

Problem Solution

The printer is switched on but the LED
does not light up.

♦ Check the power supply.

Please see the Section 2.6

The LED lights up red and printing is
interrupted.

♦ Check the software settings (driver settings) or command codes.

♦ Look for the error alert in the table in Section 3.2. Error Alerts.

♦ Check whether the print mechanism is closed correctly.

Please see the Section 3.2

The label stock passes through the printer
but no image is printed.

♦ Please make sure that the label stock is loaded the right way up

and that it is suitable material.

♦ Choose the correct printer driver.

♦ Choose the correct label stock and a suitable printing mode.

The label stock jams during printing.

♦ Clear the paper jam. Remove any label material left on the

thermal print head and clean the print head using a soft lint-free
cloth dipped in alcohol.

Please see the Section 5.1

There is no printed image on some parts
of the label.

♦ Check whether any label material or ribbon is stuck to the thermal

print head.

♦ Check for errors in the application software.

♦ Check whether the starting position has been set incorrectly.

♦ Check the ribbon for wrinkles.

There is no printed image on part of the
label or the image is blurred.

♦ Check the thermal print head for dust or other dirt.

♦ Use the internal “~T” command to check whether the thermal print

head will carry out a complete print job.

♦ Check the quality of the print medium.

The printed image is positioned
incorrectly.

♦ Check whether there is paper or dust covering the sensor.

♦ Check whether the label stock is suitable. Contact your supplier.

♦ Check the paper guide settings.

A label is missed out during printing.

♦ Check the label height setting.

♦ Check whether there is dust covering the sensor.

♦ Run the auto-detection function.

Please see the Section 3.3

The printed image is blurred.

♦ Check the darkness setting.

♦ Check the thermal print head for dust or dirt.

Please see the Section 5.1

♦ Check if the ribbon is suitable for label stock.

33

PRODUCT SPENIFICATIONS

G300/G330 USER MANUAL

APPENDIX

Model

G300

G330

Print Method

Thermal Transfer/Direct Thermal

Resolution

203dpi(8dots/mm)

300dpi(12dots/mm)

Print Speed

4IPS(102mm/s)

3IPS(76.2 mm/s)

Print Width

4.25”(108mm)

4.16”(105.7mm)

Print Length

Min. 0.16”(4mm)**; Max. 68”(1727mm)

Min. 0.16”(4 mm)**; Max. 30”(762mm)

Memory

Flash

8MB Flash(4MB for user storage)

SDRAM

16MB SDRAM

Sensor Type

Fixed transmissive sensor

Reflective sensor, central aligned

Media

Types

Continuous form, gap labels, black mark sensing, and punched hole; label length set

by auto sensing or programming

Width

1“(25.4mm)Min.-4.64“(118mm)Max.

Thickness

0.003”(0.06mm)Min.-0.008”(0.20mm)Max.

Label Roll Diameter

Max. 5”(127mm)

Core Diameter

1”, 1.5”(25.4mm, 38.1mm)

Ribbon

Types

Wax, wax/resin, resin

Length

360”(110m)

Width

1.18”Min-4.33”(30mm-110mm)Max

Ribbon Roll Diameter

1.57“(40mm)

Core Diameter

0.5”(12.7mm)

Printer Language

EZPL, GEPL, GZPL auto switch

Software

Label Design Software

GoLabel (for EZPL only)

Driver

Windows 2000, XP, Vista, 7, Windows Server 2003&2008

DLL

Windows 2000, XP and Vista

Resident Fonts

Bitmap Fonts

6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A&B
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable

Bitmap fonts 8 times expandable in horizontal and vertical directions

Scalable Fonts

90°, 180°, 270° rotatable

Download Fonts

Bitmap Fonts

Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable

Asian Fonts

Asian fonts 90°, 180°, 270° rotatable and 8 times expandable in horizontal and vertical

directions

Scalable Fonts

Scalable fonts 90°, 180°, 270° rotatable

Barcodes

1-D Bar codes

Code 39, Code 93, EAN 8/13(add on 2 & 5), UPC A/E(add on 2&5), I 2 of 5&I 2 of 5 with
Shipping Bearer Bars, Codabar, Code 128(subset A, B, C), EAN 128, RPS 128, UCC 128,
UCC/EAN-128 K-Mart, Random Weight, Post NET, ITF 14, China Postal Code, HIBC, MSI,

Plessey, Telepen, FIM and GS1 DataBar

2-D Bar codes

PDF417, Datamatrix code, MaxiCode, QR code, Micro PDF417, Micro QR code and

Aztec code

Code Pages

CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869, 737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255, 1257

Unicode UTF8, UTF16

Graphics

Resident graphic file types are BMP and PCX, other graphic formats are

downloadable from the software

Interfaces

USB Device (B-Type)
RS-232 (DB-9)

Control Panel

One Tri-color LED: Power(Green, Orange and Red)

Function Key: FEED

Power

Auto Switching 100-240VAC, 50-60Hz

Ethernet port (RJ-45)

Parallel port

USB Device (B-Type)

USB Device (B-Type)
RS-232 (DB-9)

Ethernet port (RJ-45)

USB Device (B-Type)
Parallel port

IEEE 802.3 10
100Base-Tx

IEEE 802.3 10
100Base-Tx

Processor 32 Bit RISC CPU

34

PRODUCT SPENIFICATIONS

G300/G330 USER MANUAL

APPENDIX

Model

G300

G330

Environment

Operation Temperature

41°F to 104°F(5°C to 40°C)

Storage Temperature

-4°F to 122°F (-20°C to 50°C)

Humidity

Operation

30-85%, non-condensing

Storage

10-90%, non-condensing

Agency Approvals

CE(EMC), FCC Class A, CB and CCC

Dimension

Length 10”(254mm)

Height

6.7”(170mm)

Width

8.8”(224mm)

Weight

5.5 lbs (2.5Kg) ,excluding consumables

Options

USB Device + Parallel interfaces(factory install)
External label roll holder for 10”(250mm) O.D. label rolls

External label rewinder

* Specifications are subject to change without notice. All company and/or product names are trademarks and/or

registered trademarks of their respective owners.

** Minimum print height and maximum print speed specification compliance can be dependent on non-standard

material variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test

non-standard materials for minimum print height and maximum print speed capability.

35

INTERFACE

G300/G330 USER MANUAL

APPENDIX

Pinout Description

Connector Type :

Type B

Serial Port

Default settings：

Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF
protocol and RTS/CTS

RS232 Housing(9-pin to 9-pin)

DB9 Socket

DB9 Plug

-

RXD

TXD
DTR

GND

DSR

RTS

CTS

RI

Computer

1

1

2

2

3

3

4

4

5

5

6

6

7

7

8

8

9

9

+5V, max 500mA

TXD
RXD
N/C

GND

RTS

CTS

RTS

N/C

Printer

Handshaking :

DSTB is sent to the printer, BUSY to the host computer.

Interface Cable :

Parallel cable compatible with IBM computers.

Pinout :

See below.

Pin NO.

Function

Transmitter

1

2-9

10
11
12
13
14
15
16
17
18

19-30

31
32
33

34-35

36

/Strobe

Data 0-7

/Acknowledge

Busy

/Paper empty

/Select

/Auto-Linefeed

N/C
Signal Gnd
Chasis Gnd

+5V,max 500mA

Signal Gnd

/Initialize

/Error

Signal Ground

N/C

/Select-in

host / printer

host
printer
printer
printer
printer

host / printer

host

host / printer

printer

host / printer

****The total current to the serial port may not exceed 500mA.



USB





Pin NO. 1 2 3 4

Function

VBUS

D-

D+

GND

Parallel Port

Factory option