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EZ1105 / EZ1305 BARCODE PRINTER
USER MANUAL
P/N
: EZ1105 / EZ1305
: 920-013611-02
USER MANUAL
VERSION
ISSUE DATE
: Rev. C
: 2013.07.09
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FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the l imi ts f o r a C LA SS A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to
electromagnetic compatibility based on the standards EN 55022:2006/A1:2007, IEC
61000-4-2:200 1 ED. 1 .2, The equipment has also been tested and passed in accordance
with the European Standard EN55022 for the both Radiated and Conducted emissions
limits.
EZ1105 / EZ1305
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
IEC 60950-1:2005(Second Edition)+Am 1:2009, GB9254-2008 (Class A ) ; GB17625. 1-2003;
GB4943.1-2011, EN 55022:2006/A1:2007, IEC 61000-4-2:2001 ED. 1.2, CFR 47, Part 15
WARNING
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
此为Class A产品，在生活环境中，该产品可能造成无线电干扰，在这种情况下，可能需要用户对
其干扰采取切实可行的措施。
EZ1105 / EZ1305 User Manual
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Safety instructions
Please read the following instructions carefully.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please check the
voltage of the power source.
3. Make sure the printer is off before plugging the power connector into the
power jack.
4. It is recommended that you connect the printer to a surge pro tector to pr event
possible transient overvoltage damage.
5. Be careful not to get liquid on the equipment to avoid electrical shock.
6. For safety and warranty reasons, ONLY qualified service personnel should open
the equipment.
7. Do not repair or adjust energized equipment under any circumstances.
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the equivalent type recommended by the manufacturer.
Dispose of used batter ie s according to the manufacturer’s instructions.
Only use with power supply adapter model: WDS060240 (7A).
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Specifications are subject to change without notice.
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1. BARCODE PRINTER ........................................................................................ 1
1-1. Box Contents .......................................................................................................................1
1-2. Specifications ......................................................................................................................1
1-3. Interfaces .............................................................................................................................3
1-4. Getting to know your printer ............................................................................................4
2. PRINTER SETUP ................................................................................................ 6
2-1. Loading the ribbon ............................................................................................................6
2-2. Loading the label roll .........................................................................................................8
2-3. Installing the label supply hub .........................................................................................9
2-4. Connecting the printer to the host computer........................................................... 10
2-5. Installing the driver .......................................................................................................... 11
3. OPERATOR PANEL ....................................................................................... 13
3-1. FEED button ...................................................................................................................... 13
3-2. LED indicators ................................................................................................................... 13
3-3. Label size calibration ...................................................................................................... 13
3-4. Self test .............................................................................................................................. 14
3-5. Error alerts ......................................................................................................................... 15
4. ACCESSORIES .............................................................................................. 16
4-1. Installing the RS-232 module (serial port) .................................................................... 16
4-2. Installing the Ethernet module ...................................................................................... 18
5. MAINTENANCE AND ADJUSTMENT ............................................................ 21
5-1. Cleaning the print head ................................................................................................ 21
5-2. Adjusting the print head pressure ................................................................................ 21
5-3. Adjusting the print line .................................................................................................... 22
5-4. Troubleshooting ............................................................................................................... 23
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Model
EZ1105
EZ1305
Print Method
Thermal Transfer / Direct Thermal
Resolution
203 dpi (8 dot/mm)
300 dpi (12 dot/mm)
Print Speed
4 IPS (102 mm/s)
3 IPS (76.2 mm/s)
Print Width
4.25” (108 mm)
4.16” (105.7 mm)
Min. 0.16” (4 mm)**
Max. 68” (1727 mm)
Min. 0.16” (4 mm)**
Max. 30” (762 mm)
Memory
4MB Flash (2MB for user storage) ; 8MB SDRAM
Sensor Type
Fixed transmissive sensor and reflective sensor.
Types: Continuous form, gap labels, black mark sensing, and punched
Core diameter: 1”, 1.5” (25.4 mm, 38.1 mm)
Types: Wax, wax/resin, resin
Core diameter: 0.5” (12.7 mm) with notch
EZPL, GEPL (Godex Eltron® Printer Language), GZPL (Godex Zebra®
Printer Language)
Label design software: QLabel-IV (for EZPL only)
Driver & DLL: Windows 2000, XP and Vista
Bitmap fonts: 6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Scalable fonts 90°, 180°, 270° rotatable
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
Scalable fonts 90°, 180°, 270° rotatable
1. Barcode printer
1-1. Box Contents
Please check that all of the following items are included with your printer:
Barcode printer
Power cord
AC adapter
USB cable
Label stock
Ribbon
Empty ribbon core
Label supply hub
Label guide plates (set of 2)
Quick reference guide
CD (with QLabel label software / user manual)
1-2. Specifications
Print Length
Media
Ribbon
Printer Language
Software
Resident Fonts
hole; label length set by auto sensing or programming
Width: 1” (25.4 mm) Min. - 4.64” (118 mm) Max.
Thickness: 0.003” (0.06 mm) Min. - 0.008” (0.20 mm) Max.
Label roll diameter: Max. 5” (127 mm)
Length: 360’ (110 m)
Width: 1.18” Min - 4.33” (30 mm - 110 mm) Max
Ribbon roll diameter.: 1.57“ (40 mm)
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
Bitmap fonts 8 times expandable in horizontal and vertical directions
rotatable
Download Fonts
EZ1105 / EZ1305 User Manual
Asian fonts 90°, 180°, 270° rotatable and 8 times expandable in
horizontal and vertical directions
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1-D Bar codes:
Bearer Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN
Code, RPS 128 and GS1 DataBar
2-D Bar codes:
PDF417, Datamatrix code, MaxiCode, QR code and Micro QR code
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869,
Unicode (UTF8, UTF1 6 )
Resident graphic file types are BMP and PCX, other graphic formats are
downloadable from the software
Interfaces
USB port (default on)
One Tri-color LED: Power (Green, Orange and Red)
Control key: FEED
Power
Auto Switching 100-240VAC, 50-60Hz
Operation temperature: 41°F to 104°F (5°C to 40°C)
Storage temperature: -4°F to 122°F (-20°C to 50°C)
Operation: 30-85%, non-condensing.
Storage: 10-90%, non-condensing.
Agency
Approvals
Length: 10” (254 mm)
Width: 8.8” (224 mm)
Weight
5.5 lbs (2.5Kg) ,excluding consumables
Internal RS-232 card
External label rewinder
*Specifications are subject to change without notice. All company and/or product names
variables such as label type, th ickness , spac ing, l in er c ons tru ction, etc. G o dex is please d to
non-standard materials for minimum height printing capability.
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart,
UCC/EAN-128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping
Barcodes
Code Pages
Graphics
Control Panel
Environment
Humidity
Dimension
14, HIBC, MSI (1 Mod 10), Random Weight, Telepen, FIM, China Postal
737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255
CE(EMC), FCC Class A, CB, CCC
Height: 6.7” (170 mm)
Options
are
trademarks and/or registered trademarks of their respective owners.
** Minimum print height specification compliance can be dependent on non-standard
material
test
Ethernet 10/100Mbps print server (default off; disables USB when in use)
External label roll holder for 10” (250 mm) O.D. label rolls
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Connector type
:
Type B
Default
settings
Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol
and RTS/CTS
DB9 socket
DB9 plug
---
1 1
+5V, max 500mA
RXD
2 2
TXD
TXD
3 3
RXD
DTR
4 4
N/C
GND
5 5
GND
DSR
6 6
RTS
RTS
7 7
CTS
CTS
8 8
RTS
RI
9 9
N/C
Computer
Printer
1-3. Interfaces
USB port
Pin No. 1 2 3 4
Function VBUS D- D+ GND
Serial port (optional)
:
RS232 housing (9-pin to 9-pin)
【
Note】 The total current to the serial port may not exceed 500 mA.
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1.
Release buttons for opening the printer cover
2.
Printer cover
3.
Label supply hub
4.
Ribbon feed mechanism
5.
Print mechanism
6.
Holder for ribbon rewind core
1.
LED
2.
FEED button
3.
Release catches (left/right)
4.
Ribbon viewing window
5.
Screws for adjusting the print head pressure (left/right)
2
1
3
4
5
6
2
1
4
5
3
1-4. Getting to know your printer
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1.
Print head
2.
Label guides
3.
Paper feed roller
4.
Screw for adjusting the print line
5.
Holder for ribbon supply core
6.
Label sensor
1.
Feed slot for continuous labels
2.
On/off switch
3.
Power jack
4.
USB port
5.
Ethernet port (optional)
6.
Serial port / RS-2 32 (optional)
4
6
3
2
1
5
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Thermal transfer
printing (TTP)
Requires a ribbon for transferring a printed image to a medium.
Direct thermal
printing (DTP)
Does not require a ribbon, only thermal paper.
1. Place the printer on a flat
2. Install the ribbon rewind core
3. Release and lift the print
2. Printer setup
This printer supports the following printing methods:
Please check which printing method you are using and alter the settings accordingly in
the printer driver and/or software.
2-1. Loading the ribbon
surface. To open the printer
cover, press the release
buttons on both sides of the
printer housing and lift the
cover.
by placing first its right-hand
side and then its left-hand side
on the holder.
mechanism.
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4. Install a new ribbon by placing
5. Pass the ribbon under the print
7. Turn the ribbon feed
first its right-hand side and then
its left-hand side on the holder
at the back.
【
Note】
When installing the ribbon and
empty core, please make sure to
align them so the lug on the holder
slots into the notch on the ribbon
core.
head.
6. Attach the ribbon to the
empty core with the adhesive
strip at the end of the ribbon.
mechanism to tighten the
ribbon until it has no wrinkles.
8. Close the print mechanism,
making sure that it clicks into
place.
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1. Open the printer cover by
2. Place the label roll on the label
3. Release the print mechanism
4. Pass the labels through the
6. Close the print mechanism.
2-2. Loading the label roll
pressing the release buttons on
both sides of the printer
housing and lifting the cover.
supply hub.
and lift it.
paper guides up to the tear-off
plate.
5. Adjust the paper guides to the
label width.
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2-3. Installing the label supply hub
(A) Installing the label supply hub
for 1" cores
(B) Installing the label supply hub
for 1.5" cores
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2-4. Connecting the printer to the host computer
1. Please make sure that the printer is switched off.
2. Connect the power cord to the AC adapter and connect the adapter to the
printer.
3. Connect the USB / parallel cable to the printer and host computer.
4. Switch on the printer. The operator panel should now light up.
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1. Insert the product CD in the
3. Follow the instructions on
5. Specify your printer model.
2-5. Installing the driver
CD/DVD drive of the host
computer and open the
"Windows Drivers" folder on
the CD.
2. Select the icon for the
driver file and click it to
start the installation.
the screen. The Driver
Wizard guides you through
the installation procedure.
4. Select "Install printer
drivers".
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6. Specify the port used to
7. Enter a printer name and
8. Once the installation is
11. Once the driver installation
connect the printer to the
host computer.
assign the appropriate
rights.
complete, a summary of
the printer settings is
displayed.
9. Check whether the printer
settings are correct and
click "Finish" to start
copying the driver files.
10. Wait until copying is
complete, then finish the
installation.
is complete, the new
printer should appear in
the "Printers and Faxes"
folder.
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The printer has detected an error.
3. Operator panel
3-1. FEED button
When you press the FEED button, the printer moves the label to the defined stop
position. If you are using continuous labels, pressing the FEED button will move label
stock until you release the button again. If you are using individual labels, pressing the
FEED button will move only one label. If the label does not stop at the correct position,
you need to run the auto-detection function on the label stock (see Section 3-3).
3-2. LED indicators
LED Status
Green Standby mode The printer is ready for operation.
Red (flashing) Error mode
(See Section 3-5. Error alerts)
Description
3-3. Label size calibration
The printer can automatically detect and store label height.
That means the host computer does not need to transmit the label height to the printer.
1. Check that the label stock is loaded correctly.
2. Switch off the printer.
3. Switch on the printer, keeping the FEED button pressed. When the LED starts to flash
red, release the FEED button. The printer will now measure the label stock and store
the label height.
4. Once the printer has successfully measured the label stock, it will print a self-test
label.
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3-4. Self test
The self-test function lets you check whether the printer is functioning normally.
The contents of a self-test printout are listed below.
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Flashing
frequency
Unable to detect the
paper.
Run the auto-detection function
again.
The ribbon or labels are
finished.
Possible reasons:
detected.
No ribbon is loaded,
printing mode.
1. To work in thermal transfer mode,
thermal printing mode.
The memory is full. The
full”.
cannot be found".
File name already
"Filename is repeated".
Change the name of the file and try
Print head
Wait for the print head to cool down
mode and the LED will stop flashing.
3-5. Error alerts
The table below lists the error alerts you may see in the event of a problem that prevents
normal functioning of the printer, allowing you to identify and correct the problem.
Colour
Fast flashing
Red
Slow flashing
Orange
LED indicator Description Solution
Media
error
Settings
error
Paper jam.
but thermal transfer
mode is selected as
printer also prints the
message “Memory
Unable to find file. The
error
Memory
printer also prints the
message "Filename
Replace the ribbon or label roll.
The paper feed roller is blocked.
No gap or black mark could be
load a ribbon.
2. Alternatively, select the direct
Delete data you no longer need
from the printer memory.
Use the “~X4” command to print a
list of all existing file names. Check
whether the file name is correct.
Light on
exists. The printer also
prints the message
The print head
error
temperature is too
high.
storing it on the printer again.
to operating temperature. The
printer will then switch to standby
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1
Module connection cable
2
RS-232 module (serial port)
3
Fastening screw
4
RS-232 bracket
Caution】
1. Make sure that the printer is switched
housing.
2. Pull the bottom part of the housing
3. Hold the motherboard by the back
4. To remove the motherboard back
5. Secure the RS232 bracket supplied
6. Plug one end of the connection
4. Accessories
4-1. Installing the RS-232 module (serial port)
【
Please make sure that you take
precautions to prevent electrostatic
discharge during the installation.
off and the power cord disconnected
from the printer. You should work on a
clean, flat surface.
Turn the printer upside down and
remove the three screws marked in
the illustration from the printer
upwards to remove it as shown in the
illustration.
panel and pull it up. Then turn it over
and place it on the print mechanism
face down.
panel, unscrew the earthing screw
and the back panel fastening screw.
with the printer on the motherboard
using the fastening screw and the
earthing screw.
cable into the module.
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7. Remove the two hex screws on the
8. Push the RS232 module through the
9. Secure the RS-232 module using the
10. Now plug the other end of the
11. Return the motherboard to its original
12. Replace the bottom part of the
13. Secure the printer housing using the
left and right of the RS-232 module
(serial port).
opening of the RS232 bracket
supplied.
hex screws you removed earlier.
connection cable into the
motherboard socket.
position (before the installation).
Please make sure that the screw holes
are not covered by cables or the
motherboard.
printer housing as shown in the
illustration.
three screws you removed earlier.
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1
Ethernet cable, 1.8 m
2
Ethernet module
Connection cable (module to
motherboard)
4
Motherboard back panel
5
Fastening screw (1 screw)
6
Hex spacer (female)
7
Hex spacer (male)
Caution】
the installation.
1. Make sure that the printer is
2. Pull the bottom part of the housing
3. Hold the motherboard by the back
4. To remove the motherboard back
4-2. Installing the Ethernet module
3
【
Please make sure that you take precautions to prevent electrostatic discharge during
switched off and the power cord
disconnected from the printer. You
should work on a clean, flat surface.
Turn the printer upside down and
remove the three screws marked in
the illustration from the printer
housing.
upwards to remove it as s hown in the
illustration.
panel and pull it up. Then turn it over
and place it on the print mechanism
face down.
panel, unscrew the earthing screw
and the back panel fastening scr ew.
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5. Secure the motherboard back
6. Using the male hex spacer, secure
7. Align the Ethernet module with the
8. Secure the Ethernet module on the
9. Plug one end of the connection
panel supplied with the printer using
the back panel fastening screw and
the earthing screw.
the female hex spacer on the
motherboard in the position shown.
new motherboard back panel as
shown in the illustration.
motherboard using the fastening
screw.
cable into the motherboard and the
other end into the Ethernet module.
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10. Align the round opening on the
11. Replace the bottom part of the
12. Secure the printer housing using the
Note】
command "^XSET,USBETHERNET,0" to the printer.
Ethernet module with the round
opening on the motherboard and
return the motherboard to its original
position (before the installation).
printer housing as shown in the
illustration.
three screws you removed earlier.
【
Once you have finished installing the Ethernet module, the command
"^XSET,USBETHERNET,1" must be sent to the printer to enable the Ethernet module. While
the Ethernet module is enabled, the USB port is disabled. To enable it again, send the
EZ1105 / EZ1305 User Manual
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Dust or dirt on the print head may
result in inadequate print quality. The
【
【
clean the print head.
If you use a variety of label stocks or
reduce the print head pressure.
+
-
+
-
5. Maintenance and adjustment
5-1. Cleaning the print head
printer cover should therefore
always be closed during printing.
Please also make sure that there is
no dust or dirt on the print medium
you wish to use, to ensure a good
print quality and print head
performance.
Here is how you clean the print
head:
1. Switch off the printer.
2. Open the printer cover.
3. Release the print mechanism
and lift it.
4. Remove the ribbon.
5. To remove any label residue or
other dirt from the print head
(see blue arrow), please use a
soft lint-free cloth dipped in
alcohol.
Note 1】
The print head should be cleaned
once a week.
Note 2】
Please make sure that there are no
metal fragments or other hard
particles on the soft cloth used to
5-2. Adjusting the print head pressure
ribbon types, the print quality may
suffer. You will then need to adjust
the print head pressure.
1. Open the printer cover.
2. Remove the ribbon.
3. Use a screw driver and gently
turn
the adjustment screws for the
print head to increase or
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When the print line is incorrectly
(see arrow 2).
A
B
1
2
5-3. Adjusting the print line
set, the print quality on one side of
the medium may suffer.
1. To move the print head in
direction A as indicated by
the blue arrow, turn the
adjustment wheel
anticlockwise
(see arrow 1).
2. To move the print head in
direction B as indicated by
the blue arrow, turn the
adjustment wheel clockwise
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The printer is switched on
up.
♦ Check the power supply.
♦ Check the software settings (driver settings) or
5. Error
correctly.
♦ Please make sure that the label stock is loaded the
Choose the correct label stock and a suitable printing
mode.
♦ Clear the paper jam. Remove any label material left
using a soft lint-free cloth dipped in alcohol.
♦ Check whether any label material or ribbon is stuck to
Check the thermal print head for dust or other dirt.
Use the internal “~T” command to check whether the
thermal print head will carry out a complete print job.
♦ Check the quality of the print medium.
♦ Check whether there is paper or dust covering the
♦ Check the paper guide settings.
♦ Check the label height setting.
detection of label height).
♦ Check the darkness setting.
1.
Cleaning the print head)
5-4. Troubleshooting
Problem Solution
but the LED does not light
The LED lights up red and
printing is interrupted.
command codes.
♦ Look for the error alert in the table in Section 3-
alerts.
♦ Check whether the print mechanism is closed
The label stock passes
through the printer but no
image is printed.
The label stock jams during
printing.
There is no printed image
on some parts of the label.
There is no printed image
on part of the label or the
image is blurred.
The printed image is
positioned incorrectly.
right way up and that it is suitable material.
♦ Choose the correct printer driver.
♦
on the thermal print head and clean the print head
the thermal print head.
♦ Check for errors in the application software.
♦ Check whether the starting position has been set
incorrectly.
♦ Check the ribbon for wrinkles.
♦
♦
sensor.
♦ Check whether the label stock is suitable. Contact
your supplier.
A label is missed out during
printing.
The printed image is
blurred.
【
Note】
If any problems occur that are not described here, please contact your dealer.
EZ1105 / EZ1305 User Manual
♦ Check whether there is dust covering the sensor.
♦ Run the auto-detection function. (3-3. Automatic
♦ Check the thermal print head for dust or dirt. (See 5-
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